The Vacation Rental Manager's Podcast with Sarah and T

Episode 31 The Refund Wars - Dealing with Guest Compensation Issues

September 08, 2018 Sarah Bradford/Tim Cafferty Season 2 Episode 32
The Vacation Rental Manager's Podcast with Sarah and T
Episode 31 The Refund Wars - Dealing with Guest Compensation Issues
Show Notes

Our two fearless vacation rental managers tackle a big subject head on today - the matter of compensation for a guest when there is some sort of dissatisfaction. It is a tough topic, but we hope you can get some great takeaways from their experience and processes. Also find out Tim's guilty pleasure when it comes to Broadway shows, and in the news segment HomeAway announces a rollback on a controversial policy with rental managers!

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Special thanks to our podcast Partners:
Intercoastal Net Designs www.icoastalnet.com
KeyData www.keydatadashboard.com
Sojo www.getsojo.com