A Server's Journey
A Server's Journey started after years of taking the wrong path. Rocky DeStefano combines the lessons he’s learned in over thirty four years of leadership into this one hope: that he can help lessen the learning curve for people in all levels of the service community. Join us in the studio to take deep dives with our special guests into what makes the best leaders of our time not just good, but great. Week by week, our producers strive to gather in one place the top knowledge on employee retention, customer satisfaction, bottom line growth, company culture, community service, and more.
A Server's Journey
How to Extend Compassion without Exhausting Yourself
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Rocky DeStefano
How do you lead compassionately without feeling like it's an exhaustive journey? Laura Jack, author, life coach, compassionate leader counselor, and trainer for the Grief Recovery Institute talks creating a culture of compassion and the how and what behind relating to one another more effectively. Join us as we talk about preventing burnout and what words to use during one of our 9 (on average!) major moments of grief in life.