A Server's Journey
A Server's Journey started after years of taking the wrong path. Rocky DeStefano combines the lessons he’s learned in over thirty four years of leadership into this one hope: that he can help lessen the learning curve for people in all levels of the service community. Join us in the studio to take deep dives with our special guests into what makes the best leaders of our time not just good, but great. Week by week, our producers strive to gather in one place the top knowledge on employee retention, customer satisfaction, bottom line growth, company culture, community service, and more.
A Server's Journey
Mary Kay Proves Flying Isn’t Impossible
•
Rocky DeStefano
Mary Kay Ash and her son built a multi-level marketing company to be the sixth largest MLM company in the world in 2015. With a wholesale value of 3.7 billion dollars, how did Mary Kay rise to the top? Mary Kay chose her corporate symbol as the bumblebee, an insect that defies the laws of aerodynamics and flies despite its scientifically proven inability to do so. Set goals that even others might tell you are impossible, and remind your team that they can do anything.