A Server's Journey
A Server's Journey started after years of taking the wrong path. Rocky DeStefano combines the lessons he’s learned in over thirty four years of leadership into this one hope: that he can help lessen the learning curve for people in all levels of the service community. Join us in the studio to take deep dives with our special guests into what makes the best leaders of our time not just good, but great. Week by week, our producers strive to gather in one place the top knowledge on employee retention, customer satisfaction, bottom line growth, company culture, community service, and more.
A Server's Journey
A Server's Moment: Thank Your Team Publicly
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Rocky DeStefano
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There’s tremendous power in recognizing an individual in front of others. Take a few minutes out of your day to recognize something wonderful by publicly by praising your team member. Emphasize what they did, how they did it, and why it was so important.