Service Excellence differentiates your organization from others in your industry. Great leaders place importance on how to become the best service provider for what they do. Donna Kirby returns this week to discuss why prioritizing service excellence is necessary for success and what core drivers keep her focused on service excellence.
This episode addresses questions, such as:
We will continue the conversation with Donna Kirby in episode #42 by revealing 3 tactics you can use to build a culture around service.
Recommended Learning: Service Excellence Standards, Reward & Recognize, Actions of Excellence