A coach wouldn't be much good if they always agreed with you. Lynn Skapyak Harlin has been punching writers in the face to make them better since 2001. She likes to talk about how "mean" she is, but that's not how workshop participants describe her. And that's certainly not why they keep coming back, year after year. Jacksonville's favorite literary curmudgeon, The Shantyboat Lady, ties the ghost of her dear, departed shantyboat up to the dock at River of Grass, for an hour of poetry and tough talk from a tender heart.