Japan’s hospitality has the reputation of being second to none, but is this really true? Can Japanese service staff go that extra mile for consumers? What are some of the things that people find disturbing about Japanese hospitality? Listen now for a balanced deconstruction of Japan’s world renowned hospitality!
With the 2020 Tokyo Olympics just around the corner, Japan’s hospitality has come into question. Their slogan, “Omotenashi” which means great hospitality, has been criticised in the press, https://metropolisjapan.com/omotenashi/ because, as the hosts can testify, the Japanese cannot deviate from protocol, which at times can be very frustrating to the customer. However, compared to Western countries, these are only small grimes to an almost perfect system. You won’t find a waiter abusing a customer for not leaving a tip in Japan!
Japanese hospitality is about 85% there, and they are definitely improving, and by putting a little more effort into considering consumer needs they will surely be the undisputed world champions of hospitality!
Website:
http://podcast.voicesinjapan.com
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Japan’s hospitality has the reputation of being second to none, but is this really true? Can Japanese service staff go that extra mile for consumers? What are some of the things that people find disturbing about Japanese hospitality? Listen now for a balanced deconstruction of Japan’s world renowned hospitality!
With the 2020 Tokyo Olympics just around the corner, Japan’s hospitality has come into question. Their slogan, “Omotenashi” which means great hospitality, has been criticised in the press, https://metropolisjapan.com/omotenashi/ because, as the hosts can testify, the Japanese cannot deviate from protocol, which at times can be very frustrating to the customer. However, compared to Western countries, these are only small grimes to an almost perfect system. You won’t find a waiter abusing a customer for not leaving a tip in Japan!
Japanese hospitality is about 85% there, and they are definitely improving, and by putting a little more effort into considering consumer needs they will surely be the undisputed world champions of hospitality!
Website:
http://podcast.voicesinjapan.com
Follow us and check out our other content:
https://twitter.com/voicesinjapan
https://www.facebook.com/voicesinjapan/
https://www.instagram.com/voicesinjapan/
Get in touch: