Float or Founder Podcast

Float or Founder: Episode 6 - Shira Yoskovitch of Handled

July 01, 2019 Season 1 Episode 6
Float or Founder Podcast
Float or Founder: Episode 6 - Shira Yoskovitch of Handled
Chapters
00:00:43
Tell us about Handled!
00:01:33
How do you handle the logistics/operations of a business like Handled?
00:02:35
How technology supports Handled
00:04:24
How did you build this platform?
00:07:31
Tell us about the difficulties of a user-focused product going through the development process
00:10:29
How was it presenting your MVP to the world?
00:11:57
How do you handle feedback and know what is worth applying and what isn't?
00:13:44
What services does Handled provide?
00:16:38
What's the most popular service?
00:17:48
What changed about the business once it was in customer hands?
00:20:38
What's the best way to build long-lasting relationship with customers?
00:22:45
Being featured in the Globe and Mail's Style section!
00:25:09
Is there a certain personality suited to customer-facing companies?
00:26:41
How do you target your customer?
00:29:00
How do you prioritize your time, as a founder?
00:31:23
Does it help to have a corporate background?
00:33:21
Rapid Fire Round!
Float or Founder Podcast
Float or Founder: Episode 6 - Shira Yoskovitch of Handled
Jul 01, 2019 Season 1 Episode 6
Float or Founder Recording, Inc.
We hang out with Shira Yoskovitch to learn about her concierge service Handled and what it takes to run a customer service operation and how to handle criticism and feedback.
Show Notes Chapter Markers

Making any product is no easy feat. Making a customer-facing business comes with its own set of challenges but Shira Yoskovitch has it handled. 😉 Shira is the founder of Handled, a concierge service for our busy lives. She tells us how her corporate operations background, her ability to put a product out there and accept feedback, and her love of really improving someone's day and helping them has allowed her to succeed.



Support the show

Tell us about Handled!
How do you handle the logistics/operations of a business like Handled?
How technology supports Handled
How did you build this platform?
Tell us about the difficulties of a user-focused product going through the development process
How was it presenting your MVP to the world?
How do you handle feedback and know what is worth applying and what isn't?
What services does Handled provide?
What's the most popular service?
What changed about the business once it was in customer hands?
What's the best way to build long-lasting relationship with customers?
Being featured in the Globe and Mail's Style section!
Is there a certain personality suited to customer-facing companies?
How do you target your customer?
How do you prioritize your time, as a founder?
Does it help to have a corporate background?
Rapid Fire Round!
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