In episode 1 of the Retail Rebels Ben and Sukie discuss the importance of having a CX as your businesses top priority.
We all think we know we're doing a great job at customer experience, but how much do you really know about your customer? Did you know that 63% of consumers would give up personal data for more personalised product recommendations or offers? With customers screaming for personalisation, Ben & Sukie talk about the outcomes of great customer experience, and some tips on how to nail it.
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The Retail Rebels is a weekly podcast unpacking the latest trends and strategies in retail.
The Retail Rebels is sponsored by OmniCX, the only commerce platform you’ll ever need. Demystify data, let our AI do the heavy lifting and enable you to make smarter, better decisions for your business.