The Retail Rebels

Bonus +1 Customer Experience

July 26, 2019 Season 1 Episode 1
The Retail Rebels
Bonus +1 Customer Experience
Chapters
The Retail Rebels
Bonus +1 Customer Experience
Jul 26, 2019 Season 1 Episode 1
Ben Nowlan
Discussing customer experience in particular delivery and last mile delivery.
Show Notes

This is a bonus episode following on from Ben and Sukie's first episode on Customer Experience.

Ben talks through how last mile is often overlooked as part of the overall retail experience.

The episode will leave you questioning your own delivery experience.

How quickly can you get your product to your customers? 
How easy is it to get your products to your customers?
How easy is it to return your products?



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