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Leadership Answer Man | Leadership and Management Advice
42: Emotional Intelligence Reloaded
September 26, 2014 Hans Finzel
Emotional Intelligence is known as one of the “soft skills” of work and leadership, which include things like being able to connect with people, to look them in the eye when speaking, or to be able to walk into a crowded room and connect with others without shying away into the corner. Traditionally when being evaluated for a job managers tend to look for hard skills such as experience performing a task, where you went to school, etc. Henry recently worked on a project with his team, trying to increase their emotional intelligence. They started by reading 2 books on emotional intelligence (see the list at the bottom), took the Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT), talked about the process, and then looked at the changes in themselves at the end of the three month period.
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