Brett Miller is joined by NWFA Regional Instructor Jason Elquest. Jason is the Owner of Blackhawk Floors in Scottsdale, Arizona. He currently serves on the NWFACP Board of Directors, and is a NWFACP Certified Installer, Sand & Finisher, and Inspector. Brett and Jason discuss lessons learned in the hardwood flooring industry, advice for their younger selves, and the importance of customer service.