Executive Innovation Show

Telehealth Efficiencies: Pre and Post Surgery

December 03, 2019
Executive Innovation Show
Telehealth Efficiencies: Pre and Post Surgery
Executive Innovation Show
Telehealth Efficiencies: Pre and Post Surgery
Dec 03, 2019
Carrie Chitsey Wells
Show Notes

Welcome to the Executive Innovation Show Podcast, brought to you by One Touch Telehealth with Dr. Sonya M. Sloan, Andy Poole, and Dr. John Noble, Jr. 

Dr. Sonya M. Sloan, better known as #OrthoDoc, has established herself as a force to be reckoned with in the male-dominated field of Orthopedic Surgery. 

Andy Poole is the CEO of Monticello Community Surgery Center. They are a multi-specialty Ambulatory Surgery Center located in Charlottesville, Virginia and have an innovative model that allows them to care for patients from across the country. 

Dr. John Noble, Jr. is President and Chairman of Better Day Health. He is a lifelong entrepreneur and has practiced orthopedic surgery for 24 years.

This Episode's Topics:  

  • Listen to understand how the role of the surgeon has changed over the years. What are these changes and how has that affected physician and patient experience? 
  • What about the changes from an executive point of view? As the CEO of Monticello Community Surgery Center, Andy Poole talks about the factors he has seen change. 
  • Should you be using telehealth for pre-consults? As a first-mover in telehealth, Dr. Sloan talks about what her experience has been. She lays out examples of when telehealth for pre-consults is important.
  • Andy Poole talks about how to establish trust using telehealth. He explains that this initial conversation is a critical relationship builder before a patient goes into surgery. 
  • Are post-surgery consults filling your waiting room? While telehealth is not a one size fits all, where does it work? 
  • As value-based care becomes used more in healthcare organizations, the concern of unnecessary ER visits is prominent. Where do we see telehealth helping reduce ER admissions? 
  • With the rise of assisted living, long term care, and home health, social determinants such as transportation issues and cost will only continue to increase. How do we solve this problem?
  • Dr. Sloan talks about how she thinks the future of telehealth will be used to triage prior to surgery and you won’t be able to just book an appointment to discuss surgery without a telehealth consult. Will this declutter the waiting room? 
  • We talk with Dr. John Noble about how the role of the surgeon has changed over the last few years and new healthcare tech coming into play. 
  • How will technology help with doctor burnout? Listen as Dr. Noble explains how healthcare technologies like telehealth will improve the physician experience. 
  • Dr. Noble talks about how “a simple telehealth visit for three or four minutes can reassure them and prevent a whole lot of trouble for everybody.” 
  • As an innovative doctor, we ask Dr. John Noble where he sees the future of healthcare technology in 2020 and 2021. 
  • As always, we ask our guests “What’s keeping you at night?” 

Keep up with Dr. Sonya Sloan her book, “The Rules of Medicine a Medical Professionals Guide to Success." 

Follow Andy Poole and Monticello Community Surgery Center

Stay tuned and follow the innovative and forward-thinking Dr. John Noble on LinkedIn

Download the telehealth white paper

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