The Tax Professionals Podcast

TTPP123: Scaling Claritas Tax From 0 to 100 People: The Story by Founder Iain Wright

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Claritas Tax started in 2012 as a one-person venture. Today, it’s a 100-strong firm with eight offices across the UK. In this episode, Iain Wright, founder of Claritas, shares the journey from leaving a safe career path to building arguably the UK’s fastest-growing specialist tax firm.

We talk about the first business plan, the earliest hires, how Claritas scaled, the challenges of competing without a big brand, and the trust it takes to let go of work in order to grow. 

Show notes: thetaxprofessionalspodcast.com/TTPP123

The Tax Lab (real scenarios, tackled live:  https://www.thetaxprofessionalspodcast.com/thetaxlab/

Timings

  • (1:00) Intro to Iain, Claritas Tax, and time-based billing story
  • (8:00) Iain's options immediately before starting Claritas Tax, back in 2012, and his thought process
  • (11:00) The business plan Iain drew up prior to starting Claritas - the plan and vision
  • (13:40) The first hire - was it senior or junior?
  • (18:02) How did Iain scale the business to 100 employees?
  • (22:52) What challenges did the business run into as it started to get bigger (past 11 or so staff)
  • (26:29) How Claritas solved the "lack of brand" awareness problem/challenge
  • (29:24) The differences between running a small firm and a larger one
  • (32:33) What's Iain's role like now?
  • (36:03) The importance of trust
  • (38:57) Stand out lessons to Iain from his journey - what he wished he knew when he started
  • (41:01) What's been the hardest part of the journey for Iain?

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