The Practical Way To Use AI Without Losing The Human Touch

AI is updating at a pace most of us have never had to keep up with, and that speed is exactly why so many smart people feel overwhelmed or suspicious. We sit down with Saiid Zamani, an AI trainer and active real estate agent, to make it simple, practical, and real. Our goal is not to hype the tech or fear-monger about robots. We want to show how AI actually fits into everyday work and where the “human advantage” still wins every time.

We talk about what AI is already changing, from toll booths disappearing to the way buyers search for homes on platforms like Homes.com, Zillow, and Redfin. Saiid explains why AI may replace certain tasks, but it does not replace trust, emotional intelligence, and the ability to read the room, which is the core of real estate and most relationship-driven businesses. We also break down how agents and small business owners can use AI to follow up faster, write clearer messages, and deliver more value without building a giant team.

Then we get hands-on with tools: ChatGPT, Google Gemini, Claude, and Google NotebookLM. Saiid shares how he uses AI as a “thought partner,” including voice conversations to sharpen presentations and turn daily notes into bullet points and checklists. We also cover free vs paid plans, why limits matter when you use AI heavily, and the two guardrails we both care about: privacy and personalization settings.

If you’ve been curious but hesitant, give this conversation 10 to 15 minutes of your attention and take one small step after you listen. Subscribe, share this with a friend who’s still on the fence, and leave a review with the AI tool you’re trying first.

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Welcome to The Brad Weisman Show, where we dive into the world of real people, real life, and everything in between with your host, Brad Weisman! 🎙️ Join us for candid conversations, laughter, and a fresh take on the real world. Get ready to explore the ups and downs of life with a side of humor. From property to personality, we've got it all covered. Tune in, laugh along, and let's get real! 🏡🌟 #TheBradWeismanShow #RealPeopleRealLife 

Credits - The music for my podcast was written and performed by Jeff Miller. 

Transcript

Cold Open And Show Setup

SPEAKER_02 0:00

This is gonna be a good one, Hugo. The Brad Wiseman Show. Real people, real life, and everything in between. So, what do your kids think of this?

SPEAKER_04 0:09

Oh, they are so embarrassed.

SPEAKER_02 0:10

In order to be unstoppable, you simply don't give up. You get knocked down, you get back up again. Where curiosity opens the door to genuine connection. Men really struggle with their emotions. They really struggle with even understanding what's going on. Unfiltered conversations with the people shaping our world. What kind of show is this? And there's red quilted leather all over the wall. There's a swing hanging from the ceiling. I don't sweat you. And now your host, Brad Wiseman. All right.

SPEAKER_05 0:44

Just another Thursday. Just another Thursday, right?

SPEAKER_00 0:48

That's right.

SPEAKER_05 0:49

Yeah. We just come back every week, 7 p.m., whether you like us or not, we're here.

SPEAKER_00 0:54

We are. That's right.

SPEAKER_05 0:55

Yes, we are. So now we uh been talking a lot about AI lately, you know, and it's interesting too because I I'm writing about it in the book that I'm that I'm have coming out called The Human Advantage. And, you know, it just kind of was it was kind of perfect for us to bring somebody back that we had on before. And we're doing a lot about AI. Are you seeing AI in in what you do? Yeah, you are at Newcastle.

AI Shows Up In Every Business

SPEAKER_05 1:18

Very much. In the landscaping. I mean, you're probably using AI a lot, I would think, right? Yeah. A lot, a lot. It's showing the customer what it looks like at the end.

SPEAKER_00 1:25

Yeah. Mm-hmm.

SPEAKER_05 1:26

Yeah.

SPEAKER_00 1:26

And also in just internal processes and documents, just expediting that process. It's everywhere. Yeah.

SPEAKER_05 1:32

It's everywhere. So yeah, so we have with us tonight in the studio Said Zamani. He was with us once before. He is now 55 pounds lighter. I found the weight he lost. It was outside, and I put it on. And it's it's it's not bad. Feels okay. You're welcome. Yeah. I don't know if that's something I'm thanking you for. But no, but Said was here once before, and we talked a lot about, I mean, you are the AI guy that I know. You know, you you're mostly in the real estate space, uh, where we talk about AI with you. But I think no matter where you talk about AI, it it kind of just it goes into every business. It kind of has its place everywhere. We just talked to Hugo talking about landscaping and stuff like that, where it's in that business.

SPEAKER_04 2:14

Sure.

SPEAKER_05 2:15

So let me just get it, let me just go back. You were here a couple years ago, I think it was. Is this thing like full force now? You were here like when it just started to really hit a little bit. Right. Well, I appreciate you having me on show first.

SPEAKER_01 2:28

Yeah, it was like two years ago, right? It was two years ago. Yeah, two years ago. But it's changed a lot. Uh absolutely. You know, I was just uh uh teaching earlier and uh training just in the last two years, a little over a thousand agents and multiple locations for real estate offices. And yeah, so uh is it in full force?

SPEAKER_05 2:46

I think it hasn't hit its peak yet. It hasn't, and it's one of the things I said. So in my mind, or what I wrote down here was are we at 40% in it yet? Are we are we just at the beginning? Are we at 90%? Do we even know where we like where are we in this whole thing?

SPEAKER_01 3:01

Do

How Fast AI Is Really Moving

SPEAKER_01 3:02

you remember when uh I it gets me thinking, so uh I wouldn't put a finger on like what percentage we are in. Okay. It's literally because at the pace that humanity is moving forward, at the pace that technology is moving forward, yeah. It is important to remember that because we all used to systems and models and numbers, you know, it's going so fast. And look at it this way. In two year 2000, we had a website that you could click on. And you saw a picture in year 2004, you had different emails, and it took four years. This thing is moving at weekly basis, sometimes daily basis. So it's moving that fast, it's moving very, very quickly, yeah. I would call it. And depending on which business category industry you're in, it could be moving faster, it could be going slower. It's a case of your industry. So I it got me thinking that's a good question you ask. Yeah, and you know, for example, this is how I kind of measure without going into becoming a geek and a nerd about those numbers that they post about the house speed. What does it matter to the individual user? If somebody told me, hey, imagine this, you're installing a software on your computer, PC or Mac or whichever. And every week somebody asks you, Hey, this week you have to open it, and you have to update it again.

SPEAKER_03 4:24

Wow.

SPEAKER_01 4:25

Every week, imagine you update it two, three times. You would be like, Oh my god, why am I why do I need to do it?

SPEAKER_03 4:30

Yeah.

SPEAKER_01 4:30

Now, on average, AI programs list year has about one and a half updates a week.

SPEAKER_03 4:37

Wow.

SPEAKER_01 4:37

Yeah. So that's a sp that's the speed I'm looking at as far as the cons like I as a I look at it as a consumer.

SPEAKER_03 4:43

Yeah.

SPEAKER_05 4:44

Because as a trainer and And you have to because we're we're working closely with the consumer as realtors in our industry. So you have to look at it from the consumer side of it so that you can train on that. Yeah, absolutely.

SPEAKER_01 4:57

As we, you know, when I show home and when I'm actively showing homes or meeting with sellers, I always on the seller side, I'm like, you have to look at it from the consumer, the buyer perspective. From buyer side, we always talk about hey, you've got to look at it from sales perspective. And taking that experience in, I've also thought about well, how does the consumer look at it? How does the real estate agent look at it? So, you know, it it brought after 11 years in real estate, you know, the experience helps. Yeah. Yeah.

SPEAKER_05 5:25

11 years. That's the other thing, too. I forgot to mention you are a realtor. You're an active realtor. Yeah. And you're working out of which area were you out of? I'm in Wayne, Pennsylvania. I'm thinking of Prussia PA. So And he's a Keller Williams agent, so we can clap for that. That's right. There you go. I didn't hear any claps, but that's right. You know, but no, I that's that's great. And and and you're you're kind of heading up a lot of the AI training in our whole region. You know, I'm active.

SPEAKER_01 5:47

Yeah. I'm a I'm blessed with a greater Pennsylvania region and leaders like yourself that allow me to uh share and give feedback. You know, I always say I'm here because people are willing to give me feedback.

SPEAKER_05 6:00

Yeah. And that's great, and that's why we love having you. So let's let's get into is do you think the public is accepting this well or not well? Like, you know, in the beginning, I there was so much, so much bull with around it, like, oh, it's gonna take over the world and all this stuff is gonna happen. And actually, what I'm finding it to be is just an amazing tool for myself. Uh, whether it be on the podcast, I I use it for I use it pretty much in everything I do. If I'm traveling, I use it. If I'm if I'm selling a house, I use it, if I'm marketing a house, I use it. So do you think I think it's starting to not be the scary thing anymore?

Fear, Hype, And Job Replacement

SPEAKER_05 6:34

Yeah. Do you see that?

SPEAKER_01 6:35

Yeah, you know, it it reminds me a lot the pathway of the internet took. I was with one of the largest fitness franchises in the world before they went out of business. And one of the things that That's not a good story. Well, uh at the point they were on top, one out of every four American used this health club.

SPEAKER_05 6:55

Oh my gosh.

SPEAKER_01 6:55

Right. And I was again blessed with having that opportunity. And I am just in a different franchise system.

SPEAKER_03 7:01

Yeah.

SPEAKER_01 7:01

As a human, we have a choice. Yeah. But you have to make the right choice and wrong. Like, you know, sometimes it's a less of a right choice. We could call it wrong if you could call it wrong. A less of a right choice. Right. So what uh so where I'm going with this is it's a tool that's going to m help people make efficient decisions, better decision. Sometimes the way you look at things can also be, you know, you go a pathway of like, what this doesn't make sense. It's is it scary? Anytime somebody says, Well, this tool is going to take your job. Yeah, well, the human reaction is, oh my God, I don't like it. This is this this sucks. I'm not gonna talk. Yeah, similar to the integration of the internet into our life, yeah. Look what it did.

SPEAKER_05 7:46

Well, realtors, I mean, I think every industry thought we were gonna be done, right? Hugo, I mean, when the internet first came out, everything was going on. I mean, it it was we all thought we were losing our jobs. Yeah, you know, and it's funny, I I I've talked about this in in the in my book once again. It just went through the whole thing with travel agents. You remember travel agents thought we thought there were there would never be a travel agent ever again anywhere. It'll be done. This is it, nobody's ever gonna see them. And now, guess what? They're actually very they're flourishing again. Yeah, and that industry is actually coming back. And I think what people realize when they did it by themselves, yeah, and shit went down, yeah, there was nobody to blame. No. Except for the person in the mirror. That's it. So, you know, what's nice about it now, the traveling, and also they just know more. Yeah, they know more than we do. You can search forever on the internet about going to Italy, but unless you've been there or unless you've had clients that have been there and can tell you the stories about where to go and where not to go, I'm sorry. The internet makes everything look like it's a triple A hotel. That's it. Right? So you need the human element, the human advantage in there to say, uh, I know it looks great on the picture. We've all done this. How many times you go to a hotel or somewhere and you're like, oh man, it looks so nice. You get in the place and you're like, what the heck was this? Yeah, you're like, this is not what I saw. So we know, especially with AI, we know you can make anything look good.

SPEAKER_01 9:07

Listen, let's be, you know, you have to look at it in in reality. It will replace things that are not that they're not needed, it can be replaced because it's just a part of human nature right now. Things that can be done faster, things that can be done less. And we are in a world, corporate world, as you see, if they can replace like payroll, they will most likely looking at maybe not take everything out, yeah, but they're going to look at the deficiency of that position in the company, and then they're going to say, Okay, this is the X amount of dollars we need from this job or task. And if AI can do it over time, there will be some jobs that will not exist. It's just a oh, I I agree with that 100%. Think about it this way look at it right now. Imagine if we couldn't get boarding passes on our phone that have to get printed. Yep. And in order for you to print that, somebody has to load that paper. Yep. In order for that paper to get loaded, somebody has to cut it down, print it, and doing that.

SPEAKER_03 10:12

Yes.

SPEAKER_01 10:13

All that done. Yeah, and it costs money. It costs money. Costs money. Now, here's a key that comes to it. I'm excited about this. Real quick, the toll booths. The toll booths.

SPEAKER_05 10:22

Did you notice they're gone? Yeah. And you know what? It freaked me out. I took, and this is local talk here, but I'm getting on the turnpike from our area, right? I thought I took the wrong damn exit because the toll booths weren't there. I was like, all of a sudden, because my brain just didn't calculate it. My brain was going, wait a minute, you took the wrong exit. There's there's no toll booths here.

SPEAKER_01 10:40

This can't be right. That's what they're doing in King of Prussia.

SPEAKER_05 10:42

Yeah, they're gone. They're gone down at King of Prussia. So there's the advancement. And I think that advancement happened because of COVID. Touching money and touching somebody's hand. Like that nobody wanted to do that anymore.

SPEAKER_01 10:54

And you know what is happening beyond there, how it calculates how to do that? What what do you think that technology is going to get in? Yeah. Artificial intelligence helping with that communication. You know, I was thinking, you said something about artificial intelligence and getting back into real estate space. It's not going to take real estate agents out, right? And because real estate business is about bringing value to the table. It's a human connection, it's about talking to people. Yes. That will never be it. But that emotional intelligence as a human-to-human, it's going to be always there. However, the agent, the leader, the owner that utilizing artificial intelligence are going to do two things in my mind. They're going to take more market share and they're going to get more customers,

The Human Advantage In Real Estate

SPEAKER_01 11:41

which leads to more market share. Yeah. And then they're going to bring value. I see a day where you can run a small business as a real estate agent without having too many people on your team. Because a lot of it's going to be done with AI. Agentic AI, artificial intelligence team, a follow-up with artificial intelligence, there's a lot.

SPEAKER_03 12:00

Yeah.

SPEAKER_01 12:01

The agents utilizing those, the businesses, the teams that are utilizing those definitely going to take more market share. What ended up happening with a company I used to work for, what they didn't do right, I believe, is when internet came in and generating business online, many other current corporations in fitness space saw that and they changed to a month-to-month membership. Yeah. People signed online, they showed up to the health club where we were still selling long-term contracts. Long-term contracts, yeah. Doing manual work. They could still be in a business, but ignoring such a thing as going fast and efficiency, because we all see there will be someone that's going to become the next billionaire with less employees. I don't know if that makes sense.

SPEAKER_05 12:47

No, and you're right. And and I think whether it's AI or not, you just hope you have to look at where where the consumer's going. What does the consumer want? I think that, you know, I think a lot of times people just get stuck in their ways in that, nope, this is the way we always did it, the way we're gonna do it, and we've been successful with this, and why would we change?

SPEAKER_01 13:05

It's okay to do it too. Yeah, that's fine too. But don't be sad about going to a listing and you see, oh, they sold with this person. Oh, that person is there. Oh, look at the size. What are they showing online? So bringing value, and as a real estate agent myself, how can I bring value to everyone's life without asking for the business? Because the, you know, one of the best in real estate, one of the top luxury agents in real estate always says, I'm going to follow up, follow up, follow up.

SPEAKER_03 13:33

Yeah.

SPEAKER_01 13:34

And following up, it's kind of part of my DNA. The way you follow up, the way you provide value is enhanced by artificial intelligence.

SPEAKER_05 13:44

Yeah, exactly. It just makes it better. What I say today, it we did did some of the same training today here at the office. And I did some AI training too on stuff that that works for me and what I use. And the one thing was that you know, you you're you make AI is basically to help leverage tasks. Absolutely. It's not there to leverage you. No, it can't. Because it can't. And and and because that's the that's the the thing that you have that nobody else has is being you. So, you know, I it's just funny. I think a lot, what did the lady say at the family reunion? The Giselle, I think, is her name. She said the second one, yeah. Yeah, she said something like, if you're using AI to replace you, AI is gonna replace you.

SPEAKER_03 14:22

Yeah.

SPEAKER_05 14:23

I mean, it's kind of if you look at it, it's it's a very simple way to look at it, but it's it's true. Think about it this way.

SPEAKER_01 14:29

You know, uh, when we have a chance to meet one-on-one in person for with a new first-time buyer, yeah, they put the trust in the expertise that we have as a real estate agent. And you know, that emotion, that anxiety, that thing that sometimes they, you know, you see it in their eye, you see in the question or you hear in the question they ask, that can never be felt by an artificial intelligence yet. Yet, yet, right? So, you know, but artificial intelligence used for that person, I can actually make sure my message out to that specific person on the go is coherent, it makes sense, it brings value. Yeah. So that because that's the biggest investment of their life.

SPEAKER_03 15:13

Yeah.

SPEAKER_01 15:13

And AI is going to help to build me my internal confidence to make sure I am providing the value at a high level. It's gonna make you more valuable.

SPEAKER_05 15:21

Yeah. It's basically you have your own assistant. Here's another thing.

SPEAKER_01 15:24

You have an assistant that's there all the time. I know, right? But you know, we always play around with things.

SPEAKER_03 15:29

Yeah.

SPEAKER_01 15:29

There's always things that we can call, oh, we use it as a tool. Yeah. Now I use it as my thought partner. So for example, that's a different way of looking at it. Exactly. If thought partner from the consumer perspective, thought partner as a real estate leader, thought partner as an AI trainer. Because one of the things that has helped me the last specific, you know, it helps us to level up our game where we want to take it. You want to be you want to be in a buyer side, seller side, you want to provide investment information. Now, it allows new agents, season agents, to be on the same level providing using artificial intelligence. Here's another thing that happens. I don't know if you have seen how many of these platforms, such as Zillow, Redfin, Homes.com, all great website. All they have a purpose. They're all integrating artificial intelligence. How are they doing that? How how are those big websites integrating AI? You know, if you go to homes.com, great company again, when you go in, there's a diamond-shaped light icon or round icon, similar to Gemini. People can there's a lot. If I ask, hey Brad, you're looking home up in Potsdown. What are you looking at?

SPEAKER_03 16:41

Yeah.

SPEAKER_01 16:41

Well, you know, you you have to start to think. How about you could actually speak it? It's a lot easier. I'm looking for envisioning, just saying it to AI, that's what homes.com system can do.

SPEAKER_05 16:54

So you're saying you can go on to homes.com now, push on the hit, click on the button.

SPEAKER_03 16:57

Yeah.

SPEAKER_05 16:58

And the buyer or seller can talk to it.

SPEAKER_01 17:00

I'm looking

AI For Follow Up And Consumer Search

SPEAKER_01 17:01

for three bedrooms, two bath homes, single home. I like the bathroom. Or the pool, maybe some wooded area. Wooded area. You know, if it's possible, I'd like to have a deck and the home it needs to have a siding. Now, all those are going to be optimized.

SPEAKER_03 17:14

Yeah.

SPEAKER_01 17:14

But the key is if and when the consumer, which is our boss when they buy or sell a home, is looking at that. If I don't want to get into that, that's fine. It's a choice as a business owner. But if I understand how they do it, I'm like, okay, because think about it this way. I use a my thought partner. Today I was on the way here. I had a discussion for about 15 minutes with Chat GPT voice. And so he's like having full conversations with ChatGPT. I have a conversation. But here's the conversation I have. I was going back and forth. About what? Number one, I was I have a presentation and we were having talk. And so I'm like, here I'm going to talk about XYZ. What are your thoughts about point? How can I help value making sure attention is in? Yeah. And this is based on visiting 25, 30 different real estate offices and asking for feedback. Yeah. And 90% of the time, people sit in my classes at between 65 to 75 minutes. In the beginning, it wasn't like that. Artificial intelligence has helped me to bring value. It will never be perfect. Of course not. Human to human. You also have to listen, you have to ask questions. So I had that I had that conversation. And then when I get home tonight, I'm like, hey, I go back and I'm like, summarize this for me. This is what happened today. Can you give me bullet points? I love bullet point checklists. Yeah. So no. And then I take that, I put in a notebook LM, I create a voice file, and I listen to what I went through today. That's crazy. Yeah.

SPEAKER_05 18:45

And tell me about this LM. What's this? What's this LM?

SPEAKER_01 18:48

So a notebook LM is a product from Google. Okay. Great company. Notebook LM, it's their own product. I want you to imagine a special team that can do nine things.

SPEAKER_03 18:58

Yeah.

SPEAKER_01 18:59

You have a resource area on the left side, you bring in the resource. However, you do it. You can upload files, you can uh include YouTube videos, you can bring in different resources. And when you bring that in, it locks it in. Right. And then in the middle, you can chat, you summarize it. On the right hand side in the studio, you're like, well, in the middle, you can say, I want to customize XYZ if you choose to. Or you just go on the right, click on one of the tools, and it creates an infographic, a table, blog post, articles. Or now, as they are going, remember the updates we were talking about six months ago. You couldn't do this. You can actually customize the audio podcast style for you. I saw that. I listened to that.

SPEAKER_05 19:39

It's scary actually. And that was one minute. It's scary. Yeah. I I did a podcast on there. I took some of my book notes from writing my book and I said, put this. I said, put I took a the part of the book, put it in there, and I said, make this a podcast topic. It was a male

NotebookLM And AI Made Audio

SPEAKER_05 19:55

and a female talking back and forth, joking, very they talked about the author. They talked about me as the author. Well, the author said that and it goes into this whole thing. And I'm like sitting there going, This sounds so real.

SPEAKER_01 20:08

And but guess what it is? In between them, there's a button they update it depending. I don't know when that kicks up. You can actually have discussion with the people on the podcast. That's unbelievable. Now, I'm not saying consumer for the consumer point, what do they use? Chat GPT, Gemini, Claude AI, Notebook, LM, Zillow, Redfin. One of the things it is, I said, okay, I should have basic knowledge of all of them. Yeah. I'm not I'm not saying you should know all of them. So because consumer drives the real estate economy. Yeah. Real estates are there to provide a service as a business owner. And I need to be ready because the consumer I would say confidence that they deal with someone who knows in a couple of months, a year, in certain areas is imperative to have basic knowledge of what offered. You don't have to use much of it. So and that's what I've been doing the last two years, using it as a more and more.

SPEAKER_05 21:03

I'm gonna have to try that. Yeah. I'm gonna try what so now out of the out the I mean we have Claude now. It's talked about, you just talked about the LM, notebook LM, whatever. Yeah. Uh we have Gemini and we have still have Chat GPT. Which one do you like, or do you like certain ones for different things you're trying to get out of them?

SPEAKER_01 21:18

Well, I appreciate it. So remember two years ago, ChatGPT was the first one. Yeah. And we had Claude. I call them my special team. And one of the things that I learned in that's one of the things that I'm blessed in being with the company is I started listening to people. And a lot of folks, this is very important for folks that are watching this or listening to this in the future. Artificial intelligence is a deposit depository. You deposit information in there and it gives you feedback. If you jump from one deposit, imagine having a thousand dollars. One day you take it out from one bank, you put it in another bank, interesting visual. So when you do that, well, you can't do that by all means. However, I use ChatGPT and I knew I knew myself I set a goal. I need to use this to understand it, to master it a certain level, use it as a platform. Because as a Marcus and a tech trainer for Kelly Williams, you know, one of the things that I learned, you need to know all the tools, focus one by one, and you will master it over time. I look at it over time. I also saw what Cloud came out, Anthropic released. And by the way, Cloud founders, OpenAI. They're from OpenAI. And Gemini, they bought uh on Deep Mind. However, I knew also the company Google has 25, 27 years of data. So I'm like, all right, I I'm going to use that, but let me master ChatGPT projects, which is folders. I use ChatGPT. Personalization came about. So I actually personalized more things. And then if you take a look now, three years later, three and a half years later, now I have a depository.

SPEAKER_05 23:00

So you're so when you're just explaining that to the public. When you're what you're saying is because you've used that for three years, you're saying that this thing is learning you. It's learning you, and you've you've put a lot of questions, the depository, whatever you want to call it, you're putting stuff in there. So it knows it's it's starting to learn and know you more because you're you focused on one on one thing instead of going exactly.

SPEAKER_01 23:26

But I chose to do that. And I honestly, when you look at if you take the politics and everything else out around the world out of things, chat GPT is being used, used to be 85% by 60 plus percent. The usage of chat GPT is astonishing across the world. And then is Gemini, and then it's Claude followed by Grok and all that. So I knew that, and Claude is my special guy that writes nice letter, formatted, gives me a suggestion, and that's one. Okay, so that's what that's what I was saying.

SPEAKER_05 24:03

You use certain ones. Now I do now because you know them, and you know the these are like your buddies. Yeah.

SPEAKER_01 24:08

So imagine.

SPEAKER_05 24:08

So they're like your buddies. Like you're like, okay, I know this guy. Is it my executive team? Yeah. And you know which one is gonna do the best for the job that you're that you have. Yeah.

SPEAKER_01 24:16

I'm actually right now, I'm releasing um a small um website for uh a business that I'm releasing, and I'm like, which one do I go to? Because they all can do the same, they're based on large language model. Visualization on the screen from Claude, it's like building it differently. I like that. So I'm using it for that. Or if I'm building a course, if I'm teaching a class, ChatGPD, I go to, I'm like, all right, buddy, you know me the best. Give me XYZ, give me the script. And then with Gemini, because they also have Notebook LM, I use nano banana graphics. Oh, they're amazing. So I love nano banana.

SPEAKER_05 24:56

Yeah.

SPEAKER_01 24:57

You know what I love it for?

SPEAKER_05 24:58

Messing with my friends.

SPEAKER_01 24:58

Oh my god, you can't redo all that.

SPEAKER_05 25:00

Seriously, man. I love it for messing with my friends. Because I'll as soon as somebody sends me a picture, or we'll be out drinking or something like that, and I'll get a picture from the that night. Oh, I'm gonna I mess with it. I'll have like I'll have them in a bar fight. I'll have them. My friends can't stand it.

SPEAKER_01 25:15

Doing a training, so they say keep things. So I kept my notes from a training I got when I started as a real estate agent.

SPEAKER_03 25:22

Yeah.

SPEAKER_01 25:23

And one of the things that happens in real estate process on the buyer side, I have a buyer questioner because I wanted to make sure. So I knew one of my buyers liked uh Manchester City's soccer team. So when we settled seven years ago before the the Stone Age before AI, yeah, and uh I bought a customized full-size game jersey for Manchester City with his name on the back.

SPEAKER_03 25:45

Oh, that's cool.

SPEAKER_01 25:45

Now, what I did recently, I wanted to get in stay in touch, and we always talk soccer. Uh-huh. So I knew I could do that. And he obviously allowed me to send him information about soccer. Um, and you know, I so it's Telephone Consumer Protection Act friendly there, TCPA. And so this week, actually last week, I went in, I took his picture, I put it into one of the Manchester City players, I put him in the game. Unbelievable. It was a it was funny, and I texted to him and we had a text conversation because he's a sales guy, he doesn't pick up the phone during a certain time of the day. It's about making people feel good. It makes you laugh too. And however, if I didn't go and understand AI basics, and that's what I anyone now here's the beauty no matter age, anyone can use artificial intelligence to learn at the speed they could not even imagine 30, 40, 50 years ago.

SPEAKER_05 26:40

So you know, and I use it for a lot of things. I think today I talked about, you know, just dumb things. Now we we throw terms around in our business, and this is like this in any business the 30-year roof. Yep. We talk about this all the time. I'm not an insurance agent, I'm not, I'm not a

Picking The Right Model For Work

SPEAKER_05 26:55

roofer. Yeah, okay. I know enough about a roof to get by because I sell houses for 30 some years. But a 30-year roof, you know, what does that mean? We all know that there's no warranty on it for 30 years. You know, so you want to find so I went into Chat GPT and I actually asked it, what is a 30-year roof? What does that mean to me? Yeah, and it broke it all down. It was great. It's something I've always wanted to know. And then I sent that out to all my clients as an email and said, Hey, by the way, if you're ever qu if you're ever wondering what that was, I was, here's what it means, you know. And it only the reason I did that too is because insurance companies are having tough times with roofs. Absolutely. I know you're no, you're probably dealing it's it's tough. If if a roof looks like it's more than 10 years old, they want certified. They want something, they want to know more about it or whatever. So it's it's being, it's it's tough. But yeah, that's what I love using for, and I love using for graphics. I'm not a graphic artist, and I also don't need to be paying, you know, hundreds of dollars to somebody that I know that's a great graphic artist for something that's just stupid on Facebook that I want to send out. Well, you know what it is. It's funny you say that. And it does it, it does amazing graphics.

SPEAKER_01 27:58

Imagine this as a consumer. You're trying to explain to a real estate agent, to the contractor, to whoever it is to a repair person, this is what I'm envisioning. Well, now you can do it. You can actually you can get graphic because I like visuals, I like numbers. So if this is what I'm looking at, and you know, that has actually taught me so much. I'm like, all right, well, that's what I'm going to use. And recently I did that.

SPEAKER_03 28:22

Yeah.

SPEAKER_01 28:23

I took a picture of homes. I'm like, yeah, what do you think about the roof? What do you think about that? So consumers can soon start to use that. And one of the biggest things that comes to mind, we talked about using as a thought partner, is efficiency.

SPEAKER_03 28:36

Yeah.

SPEAKER_01 28:37

It can make efficiency. Imagine the parents that's sitting with the kids, they're trying to find out, well, how do I make flashcards? Do you remember the flashback? Yeah, yeah.

SPEAKER_05 28:46

Hey, we they still use flashcards.

SPEAKER_01 28:47

Well, Google Notebook LM can do that. Well, they have a handwritten note, not a problem. You download Google Notebook LM's app and you can actually take a picture, you upload it, and you can extract the text from it. And this is not like you know, complicated, right? Right. And if you don't like, I don't know how to do it. Well, ask Notebook LM to give you the steps how to do it. It's unbelievable. That's the efficiency. So if you were a tutor before, well, that's going to be competitive. Yeah. You know, I I chose, and you know, there's this rule we get told in one of our coaching programs called change the way you look at things and the things you look at change. Well, change the way you look at AI and the way you look at it is going to help you differently. And if you are retired, it can help you with different things. Yeah. If you're in a very competitive job market, now between reasons. You don't want to cut corner, you don't want to cheat, you don't want to lie, because those are things it's going to be there. I chose that because if I chose as a real estate agent to ignore it, rest assured, I will be falling behind, not by months, by years. And eventually, that time that I lose, I can be a real estate agent with a license number, but I would not be efficient on the marketplace. Absolutely. Yeah.

SPEAKER_05 30:01

So if if I'm a new person to AI, okay, which one would you suggest to use? To that's the most user-friendly, maybe the easiest, that's less intimidating. Would it be chat? Would it be Claude? Would it be, you know, Gemini? Would it be, you know, which one would you suggest for somebody? Because yeah, there's people listening to the show that that maybe you're older or whatever, and and they might not know which one to start with or even have any idea what to do.

SPEAKER_01 30:27

So there's two things I do every single day, and I learned this. I'm in my mid-40s, and I learned this this within the last two, three years. Don't listen to other people's political objective. True. Right? That's number one. Number one. Because we watch TV, we see it outside. Yeah. Tell people this and that, right? And number two is you know, open them up. And number three is uh based on the numbers, Chat GPT is the leading app on the planet.

SPEAKER_05 30:59

Okay. So obviously, with that with that in mind, that means that obviously the most people are finding that to be the easiest to use or or the most user-friendly, or offers the most overall.

SPEAKER_01 31:11

Yeah, if you look at the uh if you look at the room, here's a life example.

SPEAKER_03 31:14

Yeah.

SPEAKER_01 31:15

I was in the room at another real estate office and I asked 60 people, who knows Claude? Yeah, how many people do you think I uh knew? Now nothing wrong. Yeah is just because the world is going so fast. Yeah, less than three people knew. Yeah, but 50 some people had chat GPT. My purpose is not pushing chat GPT. No, I use right. However, if you know one, you always want to know another one, right? Yeah. So if if if you're brand new to AI, if you had Google products, if you have a free Google account, you can use Gemini. I like Gemini. I started with ChatGPT, but I gotta say, and I'm using Gemini more now. I'm a big fan of organizing things. And in ChatGPT, there was something called a project. It's called folders. You just drop in all your chat, you give it some memory, you give it some file, and it sticks there. You don't have to go through all the chats.

SPEAKER_05 32:06

Right.

SPEAKER_01 32:06

And Google Gemini just came out with that this week. To compete with that feature, yeah. You can compete with that. It's amazing. So and so I would start with Chat GPT or Google Gemini. Yeah, and I would also uh give uh Claude. However, I would not encourage someone to go pay for something before they have tried it. Gotcha.

SPEAKER_05 32:26

Because there is that's another thing too. I think we need to tell people is that there's always there's an entry level that's pretty much free. Yeah. And then from there, there's typically like a pro version or a premium version that you pay for. And and maybe you could just quickly tell us before we wrap this up. What why why would somebody pay for for the the upgrades? What does that do for you?

SPEAKER_01 32:45

So that's a great question. Why would I do that? All these companies are in for profit, right? Sure. So, and we all knew the days of AOL online CDs, three months, six months, free. Oh, don't worry about it. We give you another three months. What happens at the end of the year is you kept the membership.

SPEAKER_03 33:04

Yeah.

SPEAKER_01 33:05

So there's a limitation when you go over a certain amount of chat or generation of pictures. You know, I use AI between six to seven hours a day on general.

unknown 33:15

Wow.

SPEAKER_01 33:15

Various ways, various ways, right? Like today I use it already for an hour and a half. Yeah. I'm going to probably use it another three to four hours. And you know, one of the things that happens once you get the limit, yeah.

SPEAKER_05 33:28

It stops. It stops. Yeah.

SPEAKER_01 33:29

But it doesn't give you. Now, there is certain uh I don't have it top of mind. There are certain parts of uh, for example, Claude, once over so it's the uses a lot. It depends on your chat, it depends how deep you go. If you just say, hey, how's the weather today? Right. See, I do a lot of graphics, so I need I need the previous. Which is great. I know. It's awesome. It's awesome. We get that. And one of the things that happens, I still have a private uh Gemini that I pay for. Because what happens is again, remember, consumers are my client, real estate agents and leaders are my client, business are my client. So I have to understand Google Workspace account. Yep. How does that Gemini work there? How does the the free ones are only 10 bucks a month? I'm sorry, the personal one. So right now, as Google for business profit, and they rolled out the new option in part of their account. I don't have it in my Google Workspace. Google workspace accounts are for small businesses.

SPEAKER_05 34:37

Yeah.

SPEAKER_01 34:38

I'm a technically a small business owner. That's not rolled out yet. Well, if I didn't have the other account, I wouldn't have seen that. Right. So now I can have I can be ahead of many realtors and fellow trainers.

Free Plans, Paid Limits, And Value

SPEAKER_01 34:50

Before it comes out to the goal is to provide uh like you know value to the consumer or to fellow agents. Tomorrow I'm going to be at an uh uh at a real estate office in Collegeville. And that's the goal. Yeah. When you when I put that on, it clicked for me.

SPEAKER_03 35:04

Yeah.

SPEAKER_01 35:05

Think value, think contribution, come from the heart, and don't listen to political objective or reasons. Because if you listen to that, you go bananas. Absolutely. Right. Absolutely.

SPEAKER_05 35:17

Yeah. Before we end here, I just want to make sure we I touched on the things that I wanted to go through here. Is there any, well, let's just put it this way, is there anything that you wanted to cover that you're like, you know what, I want to make sure this gets out there because I want to make sure that because we'll probably have you come back. This is like an AI update, you know? Yeah. I think we'll probably do it more in less than two years, though, next time, right? Yeah. Because at the rate this is moving, I mean, we can't go two years. This is going to look really antiquated.

SPEAKER_00 35:39

He will send an avatar to be in the podcast. You know, next time it'll be a hologram.

SPEAKER_05 35:44

It'll just be a hologram of him talking.

SPEAKER_01 35:46

I just send my AI robot. I'm like, why don't you just go take care of that? Yeah, right.

SPEAKER_05 35:50

So now is there anything you want to end the show with to say to give people, maybe give people a little bit of ease that AI is not taking over the world. You know, that it's not the negative thing that everybody thinks it is. It's okay. It's a great tool. Like, you know, me, I think sometimes people get a little worked up about AI.

SPEAKER_01 36:08

Yeah, and you know what it is, it's a great tool. It's a for me, if you're in business, I would give it a I would give it like maybe a 10-15 minutes. That's how I like you know, train uh our real estate friend. It's don't don't try to build an overwhelm mountain thinking that, oh my God, just try it out. If you want to become a better cook, yeah, ask questions. If you want to do silly stuff, do it. Yeah, it's not about you know using it wrong, but the one thing that's happening is look at what internet did for us the good, bad, the ugly, everything like that, and where it went in 10 years, this is going to do one tenth of that in time. Yeah, you know, and I would say it's very hard emotionally to tell someone you should be using it. Yeah. And just open it up, and they have if you don't want to sign up. You can't break it. Well, you know what it is, you have to also think about it. Privacy for me is very important. Yeah. But and I think about it two ways. Either you do it or you don't. Yeah. The don't is if you feel privacy issues are important and vital to you, don't share, don't enter private information into AI. If you're okay with that, then you do it. The thing, and I leave you with this, and a lot of people are going to love this one here. You ready for this one? Yep, go ahead. So in Chat GPT and Cloud AI, there's personalization. And many people I also understand don't use AI at the level I do.

SPEAKER_03 37:35

Yeah.

SPEAKER_01 37:35

And personalizing Chat GPT or Cloud AI, it's in the settings. If you see this in the future, go into the settings area that can move, by the way. Yeah. Is it usually in the lower left

Privacy, Personalization, And Closing

SPEAKER_01 37:45

corner and upper right corner settings area under personalization? Personalize, I'm an accountant. I like to use AI for efficiency, not just for accounting, for my family business. Make sure you give me simple, I don't want to like in a long answer, or give me long answer. I know I like analytics. That alone, I think when the consumer feels it's listening to them, they're going to eventually over long term use AI differently. Yeah. And that's going to help them. But there was another thing that you know, I'm not a parent yet, but for parents out there, notebook LM can be essential in using it. Because if you use the app, you can actually talk to it, you can upload, you can take pictures, you can share PDFs, and then you can create quizzes. Oh, that's create flashcards. Yeah, I think my wife does that actually. You think she's doing it? You can create uh audio. The building confidence. I remember when I took my real estate license over 11 years ago. You remember the CDs? Trying to find a car with a CD. So true.

SPEAKER_05 38:49

There's no cars. In fact, I the last car I had had one. Yeah. This car does not. Right. They're done. They're like any new car, you can't get a CD player.

SPEAKER_01 38:57

But think about it this way. If you want to listen to things, you have to stream them. Yeah. But what if you can't, you don't want to stream. What if you can stream it? Well, you can you know utilize AI for that stuff. So download it, use a free version. Yeah. Create an account. If you do create an account, here's the advantage for you. Next time you don't have to repeat yourself. Yeah, right. Let's be real. How many times are we repeating certain things we do in life every day? Yep. When you personalize then it's done. Again, you don't have to pay for that because it's included. It listens. And then sometimes you tell, say, for this task, you can tell Chat GPD Cloud or Gemini for what I'm going to do next, don't take anything from the memory. Just do it for me. It's interesting. So it doesn't always so you can tell it not to go into the depository.

SPEAKER_05 39:42

Yeah. Yeah. That's interesting. Very cool. Very cool, man. There we go. Holy mackerel. That was good. That was good, man. 40 minutes of AI. 40 minutes of AI. 40 minutes of AI. Thanks. You're very welcome. Thanks for being here. I appreciate it. And thanks for helping out our office today, too, with some trainings. Absolutely. It's awesome. All right. Hugo.

SPEAKER_00 40:01

Uh-huh.

SPEAKER_05 40:01

What do you use? Chat GPT? What do you use? Claude? I use ChatGPT. ChatGPT. My name's Hugo. I use ChatGPT. And then my name is Said, I use Holy. There we go. All right, cool. Well, this show is not made by AI. It was made by humans, and we are sitting right here. And we're sitting right here. We are not chatbots. We are nothing. We are human people, and we're glad you're watching the show every Thursday at 7 p.m. Please come back next Thursday. We'll have somebody new. All right, that's about it.