Healthcare Facilities Network
Gosselin/Martin Associates presents High-Reliability, The Healthcare FM Podcast. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function. FM professionals keep America's hospitals safe, secure, and functioning.
Healthcare Facilities Network
Leading, from the gridiron to the boardroom
The Healthcare Facilities Network welcomes Donya Brown, Regional Director of Facilities & Support Services, Mount Carmel Health System, Columbus, OH to the airwaves.
Donya's journey with the five-hospital system began in the depths of the Covid pandemic. We look back to that time as Donya discusses some of the challenges he faced as he began with a new system, in a new state, in a challenging time for all leaders, never mind new leaders.
Topics discussed include:
* Creating a net of psychological safety
* Balancing the hospital's hustle culture
* Intentional communication
* Tyranny of the Now
* Prioritizing employee development
* Changing department culture one win at a time
* Pivoting from Biology to Facilities
* Working in "The Complaint Department"
As always, thank you for listening!
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