On this episode of Estimate Rocket Radio (soon to be rebranded as Rocket Your Business for Trade Contractors!) we are joined by Nick May of Walls By Design to talk about industry influence on every trade contractor to scale their business at all costs. But is this the right way to grow your company? Nick discusses ways business owners can target new growth without sacrificing the integrity of positive team culture, healthy profit margins, or ....time! Don't grow your business into a time and money prison. Keep your customers happy and grow sustainably without sacrificing quality by focus on the right criteria.
Use this checklist to assess your level of project success and customer satisfaction!
Did you start the project on time?
Was the project completed without the owner being on-site painting?
Was the project completed without any problems?
Did the project end when you expected it in the hours that you expected it?
Did you receive a sign off on the project before your team left?
Did your customer hear about you from a referral?
Did you get paid at the end of the project the same day you finished?
Did you get a five-star review on Google?
Did you do job costing?
Did you achieve 50% gross profit or better?