The Current
Episode 10: Ameren's Tara Oglesby
Chapters
The Current
Episode 10: Ameren's Tara Oglesby
Jul 01, 2020 Season 1 Episode 10
We Stand For Energy

It’s been nearly four months since utility companies suspended disconnections and bolstered their customer support programs in response to COVID-19’s economic impact. This week, Brad speaks with Tara Oglesby, Vice President of Customer Experience for Ameren, to review how the St. Louis-based company serviced its customers’ evolving challenges and what lessons it is applying to its customer support model.