Tales from a Psycho: Mental Health in Sales ft Patrick Downs

In todays episode, sales enablement legend and mental health activist, Patrick Downs of PandaDoc, discusses navigating rejection and how to stay sane in a job that often pushes us out of our comfort zone. Some of the topics discussed:

1. How a one percent success rate can mean a great day?
2. Why selling is a completely unnatural behavior?
3. What systems and resources can companies provide to help enable success and good health for their sales reps?

Chapters

• 0:00 Intro
• 0:50 Guest Intro (Patrick Downs)
• 2:03 Processing Rejection in Sales
• 3:40 How many days into the life of an SDR before you go crazy?
• 6:05 Perpetual Edging
• 8:10 SDRs shifting to AE and forgetting the struggle
• 10:40 "i know my style and If I try to explain it others, they don't really get it"
• 12:08 The Consequences of Killing all Emotions
• 12:55 Humans have created their own pain, selling is unnatural
• 14:32 Put yourself in a different mindset, "I'm just calling, Josh."
• 15:50 Find the humor in Rejection
• 18:45 Celebrating Small Wins
• 20:42 Seeking a program for employee protection
• 23:20 Dysfunctional Quotas setting Reps up for Failure
• 25:35 Enforcing plans you disagree w/ as a manager
• 27:55 Lack of social queue understanding leading to sales success
• 29:20 The struggle of building a unique brand w/ company oversight
• 34:20 Just tell the Truth to Employees
• 35:35 Treat sales like a hobby and invest in your development
• 37:35 Patrick's community resources
• 40:38 Outro