Michael Araneta, AVP, IDC Financial Insights Asia/Pacific commented that "A recovery is afoot, putting pro-growth themes, such as customer centricity, cross-selling and up-selling, and customer loyalty, squarely back on the agenda. 

Aaron Press, research director, IDC Financial Insights, added that even with the remaining uncertainty, we see financial services across the spectrum looking forward, leveraging their transformative efforts, and moving on to deal with the challenges of the future.

So, what can we expect in 2022? And how should the CIO and leadership at banks in Asia, build upon the lessons of the past to create opportunities for the future?

In today’s PodChats for FutureCIO, we are joined by Niels Maerkedahl, Global Technology Lead for Business Banking, Standard Chartered.

1.       What are the key business trends facing banks in Asia in 2022?

2.       What are the top three challenges facing banks in Asia in 2022?

3.       Which three technologies present the greatest opportunity for banks in Asia in 2022?

4.       Forrester says for 2022 banks will double down on innovation. Two key strategies were raised: future-fit technology and accelerate end-to-end digital transformation. Can you share your perspective on this prediction/analysis?

5.       Gartner for its part says business composability will be important to banks in 2022. Can you share your interpretation of this recommendation by Gartner?

6.       As a technology practitioner, what will be important issues for you in 2022?