Infrastructure is changing as enterprises accelerate digital transformation. In a cloud-first and increasingly automated world, infrastructure, and operations (I&O) leaders must rethink how infrastructures are utilized and managed. 

“As cloud computing continues to grow, application portfolios are becoming more diverse and more hybrid,” says Thomas Bittman, Distinguished VP Analyst at Gartner. “Strategic infrastructure standardization, modernization and automation efforts will be critical for successful digital transformation.”

In this further acceleration of the cloudification of business applications supporting back-end infrastructure, how should CIOs go about prioritising automation strategies?

In this PodChats for FutureCIO, Allan Teng, founder and managing director, Workato, APJ, shares his perspective on the topic.

1.       According to the IBM Institute for Business Value, globally CIOs report between 20% to 40% of organisational business processes have been automated. In Asia, to what extent do you believe automation has changed how business processes are handled?

2.       To meet the drive to further transform the business, what areas of the business should the CIO prioritise when it comes to automation?

3.       In support of digital transformation, which should take priority: automation or integration?

a.       How does leadership determine which is the best option for them?

b.       For the CIO, how does a CIO build a business case for an integration-led automation strategy?

c.       What challenges must CIOs be ready in pursuing an integration-led automation strategy?

d.       What skills will be needed to execute an integration-led automation strategy?

4.       To what extent is Workato involved in automation?

5.       To close, how do you see automation in 2022?