As long as people work together, conflict will be inevitable…and today’s episode of the Hire Calling Podcast, Pete and Ricky are here to talk about exactly that. Ricky runs through the necessary steps to be taken when handling employee complaints, as well as some key do’s and don’ts to remember and apply.

The majority of an HR professional’s responsibilities involve just simply listening to people, hearing them out, and helping them along the way. If you’re having a difficult time or just looking for some inspiration when it comes to employee complaints, tune in to this episode for some great advice!