17 - Operational resilience: The emergence of new models?

Operational resilience is making the headlines in the Wealth and Asset Management industry, with a strong push from the regulators across the UK and Europe. 

Against that background, how are the operating models adapting in the industry, after having been tested to the limit during the Covid-19 crisis? 
What is the implication for outsourcing, which is a prevalent model in the industry? How will these operational models stand the test of time in an industry that is continuously undergoing change? 

Finally, is operational resilience the preserve of the CRO's and COO's only, or should it be seen as a cross-discipline responsibility?

Guests

Edith Magyarics, Chief Executive Officer, Victor Buck Services
Mike Tumilty, Global Chief Operating Officer, Standard Life Aberdeen

Presenter
Chris New, AlgoMe Consulting

Producer

Eva Keogan

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