Welcome back to another episode of Laundromat Resource! In today's show, we have special guests Brian and Melissa Rheaume, who will be sharing their insights on running a professional unattended laundromat portfolio. As the industry becomes more competitive, it's crucial to professionalize your business and provide an exceptional customer experience. Our guests emphasize the importance of telling your story and getting others to buy into it, giving you a significant advantage over your competitors. Join us as we dive into their experiences, discussing everything from market research and location selection to the challenges faced during the COVID-19 pandemic. Plus, we'll also be unveiling a groundbreaking AI chatbot that will revolutionize how you access information and resources. So, grab your laundry and settle in for another informative episode of Laundromat Resource!
In this episode, Brian and Melissa discuss:
00:01:23 AI tool now accessible to pro community.
00:08:32 Building from scratch, expanding after quitting job.
00:10:42 Successful coordination and immersion for better outcomes.
00:18:23 Fast turnaround for our first store.
00:23:55 Customer retention is prioritized via text communication.
00:26:50 Solving problems fast is invaluable, frustrations arise.
00:36:39 Efficient planning and collaboration leads to success.
00:41:19 Invest in quality for better store success.
00:44:51 Rare mindset: Do it right or don't do it.
00:52:59 Finding problems, adding value, exploring untapped potential.
00:58:03 Serve customers, foundation for decision-making, growth
01:02:28 Mistake: underestimated income, lacked marketing effort.
01:08:54 Long-term plan: quality stores over quantity
01:11:18 Romantic laundromat talk, location is key.
01:17:32 Front-load work, enjoy summer, laundromat benefits.
01:21:17 Good floor space, no bottlenecks, COVID emphasized spaciousness.
01:26:31 Take action, share on laundromatresource.com forums, accountability, storytelling, big goals
Show Notes-
https://laundromatresource.com/show131
Resources
Email: mail@waterfordlaundry.com
Website: mylaundryforless.com
Show Sponsors
AtmosphereTV- 50+ channels of positive, fun TV programming, allowing you to cut your cable bill and create a great atmosphere in your laundromat! Get the registration fee waived by using this link!
https://atmosphere.tv/partner/laundromat-resource
Connect With Us
YouTube
Instagram
Facebook
LinkedIn
Twitter
TikTok
Welcome back to another episode of Laundromat Resource! In today's show, we have special guests Brian and Melissa Rheaume, who will be sharing their insights on running a professional unattended laundromat portfolio. As the industry becomes more competitive, it's crucial to professionalize your business and provide an exceptional customer experience. Our guests emphasize the importance of telling your story and getting others to buy into it, giving you a significant advantage over your competitors. Join us as we dive into their experiences, discussing everything from market research and location selection to the challenges faced during the COVID-19 pandemic. Plus, we'll also be unveiling a groundbreaking AI chatbot that will revolutionize how you access information and resources. So, grab your laundry and settle in for another informative episode of Laundromat Resource!
In this episode, Brian and Melissa discuss:
00:01:23 AI tool now accessible to pro community.
00:08:32 Building from scratch, expanding after quitting job.
00:10:42 Successful coordination and immersion for better outcomes.
00:18:23 Fast turnaround for our first store.
00:23:55 Customer retention is prioritized via text communication.
00:26:50 Solving problems fast is invaluable, frustrations arise.
00:36:39 Efficient planning and collaboration leads to success.
00:41:19 Invest in quality for better store success.
00:44:51 Rare mindset: Do it right or don't do it.
00:52:59 Finding problems, adding value, exploring untapped potential.
00:58:03 Serve customers, foundation for decision-making, growth
01:02:28 Mistake: underestimated income, lacked marketing effort.
01:08:54 Long-term plan: quality stores over quantity
01:11:18 Romantic laundromat talk, location is key.
01:17:32 Front-load work, enjoy summer, laundromat benefits.
01:21:17 Good floor space, no bottlenecks, COVID emphasized spaciousness.
01:26:31 Take action, share on laundromatresource.com forums, accountability, storytelling, big goals
Show Notes-
https://laundromatresource.com/show131
Resources
Email: mail@waterfordlaundry.com
Website: mylaundryforless.com
Show Sponsors
AtmosphereTV- 50+ channels of positive, fun TV programming, allowing you to cut your cable bill and create a great atmosphere in your laundromat! Get the registration fee waived by using this link!
https://atmosphere.tv/partner/laundromat-resource
Connect With Us
YouTube
Instagram
Facebook
LinkedIn
Twitter
TikTok