58. Investing in Your Laundromat to Increase Value with CCI's President, Steve Marcionetti

Steve Marcionetti, President of Card Concepts, Inc (CCI) and multi-laundromat owner, joins me on the podcast this week to cover a HUGE range of laundromat-related wisdom. 

We center around the pros and cons of adding a card system into your laundromat as a payment alternative or replacement for the increasing number of coins required to operate laundry machines. Steve gives a ton of great advice on how to add value to your customers AND to your business through using a card payment system without drifting into a sales pitch.

This episode by a true veteran in the industry is packed with practical information, including:

• Steve's background in the laundromat industry
• Changes he's seen in the laundromat industry over the past 22 years
• What draws investors to this industry
• What changes are coming in the laundromat industry
• What Steve thinks successful owners are doing better than average owners
• The benefits of a card payment system
• Things to consider when deciding to add a card payment system
• Are card systems suitable for lower-income areas?
• Effective promotions with card systems
• How to add value to your customers
• Getting referrals before you get into business or make a large business purchase
• Is a card system too big of an expense for your laundromat?

And a ton more!

Show Notes
https://laundromatresource.com/show58

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Links
Tom Donnelly's Interview on the Laundromat Resource Podcast (Buying a laundromat sight-unseen across the country)
Thomas Landenberger's Interview on the Laundromat Resource Podcast (Living in the Italian countryside & owning a laundromat in Florida)
Luke Williford's Interview on the Laundromat Resource Podcast (Owning 37 laundromats & counting)
Rick Rome's Interview on the Laundromat Resource Podcast (Closing down his self-serve laundromat due to a booming pickup & delivery business)

Resources

CCI- Laundrycard & Fascard

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