Luke and Lee Williford, also known as the Williford Brothers, own 30+ laundromats and counting. They join us for this very special episode of the Laundromat Resource Podcast to reflect on their success over the years in this industry and to share with us the valuable lessons they've learned.
Luke and Lee have demonstrated what it means to build a large laundry business and exemplify the spirit of service and care that our communities deserve from their laundromats. And in this episode, they share some of the strategies, tactics, and, most importantly, mindsets that they have utilized to make such a huge impact on their communities and on this industry!
In show 100, Luke, Lee, and Jordan discuss:
- When Luke and Lee took over the family business
- Is it worth it to build a big laundry business?
- Why they are hands-on owners still
- Their "Meet 2 customers by name every day" philosophy
- What their day-to-day tasks are
- How to find and hire for your missing skillsets
- What they would do if they were starting from scratch
- Risk tolerance
- What, practically speaking, serving with excellence means
- The Williford Brothers' keys to success
- How they are trying to serve the laundromat industry
And WAY more!
Show Sponsors
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https://atmosphere.tv/partner/laundromat-resource
Resources
Luke's first interview on the podcast
Williford Brothers Podcast
The Wash House
The Williford Brothers Laundromat Bootcamp
Traction- Gino Wickman
Rocket Fuel
Extreme Ownership
Find them on Social Media
@lukewilliford
@thewillifordbrothers
@thewashhouseinc
Get Connected
Join Laundromat Resource
Laundromat Resource Coaching
Laundromat Resource Forums
Laundromat Marketplace- Sell Your Laundromat [free listings]
Diligence Capital Investments
Laundromat Investor Resources
Laundromat Resource Events
Laundromat Resource Blog
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