{"version":"1.0.0","segments":[{"startTime":16.56,"endTime":21.54,"body":"Here are my latest contributions to my"},{"startTime":16.56,"endTime":21.54,"body":"local radio station's, The Thought That"},{"startTime":21.57,"endTime":26.98,"body":"Counts slot, which is broadcast on the"},{"startTime":21.57,"endTime":26.98,"body":"breakfast show and the lunchtime show over"},{"startTime":27.01,"endTime":31.74,"body":"a period of a week.  Each"},{"startTime":27.01,"endTime":31.74,"body":"broadcast lasts about 90 seconds."},{"startTime":31.76,"endTime":34.18,"body":"My contributions are all based around some"},{"startTime":34.21,"endTime":37.42,"body":"aspect of emotional"},{"startTime":34.21,"endTime":37.42,"body":"intelligence and resilience."},{"startTime":37.45,"endTime":42.14,"body":"I've put my contributions together"},{"startTime":37.45,"endTime":42.14,"body":"as hints and tips in this podcast."},{"startTime":42.17,"endTime":47.86,"body":"On this occasion, my reflections continue"},{"startTime":42.17,"endTime":47.86,"body":"to explore managing stress to develop your"},{"startTime":47.89,"endTime":54.82,"body":"resilience, covering a Mindset for Problem"},{"startTime":47.89,"endTime":54.82,"body":"Solving, Get Connected, Be Socially"},{"startTime":54.85,"endTime":60.06,"body":"Competent, Be Proactive, T"},{"startTime":54.85,"endTime":60.06,"body":"he Poison in Resilience."},{"startTime":60.09,"endTime":65.57,"body":"I hope that you enjoyed the podcast"},{"startTime":60.09,"endTime":65.57,"body":"and these The Thought That Counts"},{"startTime":65.6,"endTime":68.1,"body":"The Thought That Counts."},{"startTime":68.13,"endTime":73.34,"body":"Do you have so many problems in your life"},{"startTime":68.13,"endTime":73.34,"body":"that you don't know what to do?  What is"},{"startTime":73.37,"endTime":78.41,"body":"your first reaction to your problems?  Do"},{"startTime":73.37,"endTime":78.41,"body":"you panic and get overwhelmed by life's"},{"startTime":78.44,"endTime":84.56,"body":"challenges?  To become more resilient,"},{"startTime":78.44,"endTime":84.56,"body":"develop a mindset for problem solving.  A"},{"startTime":84.59,"endTime":87.66,"body":"problem is a chance for"},{"startTime":84.59,"endTime":87.66,"body":"you to do your best."},{"startTime":87.69,"endTime":90.18,"body":"Emotions that drain and stop you from"},{"startTime":90.21,"endTime":95.93,"body":"problem solving are anger, hurt and"},{"startTime":90.21,"endTime":95.93,"body":"guilt.  Engagement, contentment and"},{"startTime":95.96,"endTime":100.85,"body":"happiness will facilitate or enhance"},{"startTime":95.96,"endTime":100.85,"body":"your ability to solve problems."},{"startTime":100.88,"endTime":103.42,"body":"You can boost these to feel more confident"},{"startTime":103.45,"endTime":108.82,"body":"with your problems by thinking"},{"startTime":103.45,"endTime":108.82,"body":"critically, creatively and reflectively."},{"startTime":108.85,"endTime":113.14,"body":"Problems cannot be solved with the same"},{"startTime":108.85,"endTime":113.14,"body":"level of thinking that created them in the"},{"startTime":113.17,"endTime":117.98,"body":"first place, so gather as much"},{"startTime":113.17,"endTime":117.98,"body":"information about the issue as possible."},{"startTime":118.01,"endTime":120.06,"body":"Define the problem precisely and"},{"startTime":120.09,"endTime":126.18,"body":"accurately, evaluating it objectively."},{"startTime":120.09,"endTime":126.18,"body":"View seemingly impossible problems as"},{"startTime":126.21,"endTime":130.3,"body":"challenges and opportunities"},{"startTime":126.21,"endTime":130.3,"body":"for learning and growth."},{"startTime":130.33,"endTime":132.7,"body":"View failures as opportunities for"},{"startTime":132.73,"endTime":137.66,"body":"inspiration.  Look at the problem"},{"startTime":132.73,"endTime":137.66,"body":"from different perspectives."},{"startTime":137.69,"endTime":142.02,"body":"Collaborate with other people and"},{"startTime":137.69,"endTime":142.02,"body":"work through your problems together."},{"startTime":142.05,"endTime":144.78,"body":"Generate a number of options drawing from"},{"startTime":144.81,"endTime":148.34,"body":"your experience and the"},{"startTime":144.81,"endTime":148.34,"body":"experience of others."},{"startTime":148.37,"endTime":152.54,"body":"Critically review the options"},{"startTime":148.37,"endTime":152.54,"body":"and decide what will work."},{"startTime":152.57,"endTime":154.86,"body":"Solve problems for the long term."},{"startTime":154.89,"endTime":159.26,"body":"Be decisive and start to put"},{"startTime":154.89,"endTime":159.26,"body":"agreed plans into action."},{"startTime":159.29,"endTime":164.06,"body":"Anticipate setbacks and mishaps"},{"startTime":159.29,"endTime":164.06,"body":"- they're going to occur."},{"startTime":164.09,"endTime":169.1,"body":"The problem is not the problem, i"},{"startTime":164.09,"endTime":169.1,"body":"t's your attitude to the problem."},{"startTime":169.13,"endTime":172.02,"body":"The Thought That Counts."},{"startTime":172.05,"endTime":175.02,"body":"Do you feel isolated and alone at critical"},{"startTime":175.05,"endTime":180.3,"body":"times?  How often do you feel left out?"},{"startTime":175.05,"endTime":180.3,"body":"Do you feel that no one understands you"},{"startTime":180.33,"endTime":185.22,"body":"and what you're facing currently"},{"startTime":180.33,"endTime":185.22,"body":"? To become more resilient, get connected"},{"startTime":185.25,"endTime":190.42,"body":"with other people.  Feeling connected"},{"startTime":185.25,"endTime":190.42,"body":"with other people is a basic human need."},{"startTime":190.45,"endTime":192.26,"body":"Everything is connected."},{"startTime":192.29,"endTime":194.9,"body":"Nothing can change by itself."},{"startTime":194.93,"endTime":197.74,"body":"Emotions that drain you and stop you from"},{"startTime":197.77,"endTime":203.61,"body":"getting connected are loneliness, anger"},{"startTime":197.77,"endTime":203.61,"body":"and sadness.  Engagement, love and"},{"startTime":203.64,"endTime":208.26,"body":"contentment are emotions that"},{"startTime":203.64,"endTime":208.26,"body":"facilitate you getting connected."},{"startTime":208.29,"endTime":213.5,"body":"To get more connected to others at a"},{"startTime":208.29,"endTime":213.5,"body":"deeper level, reach out to others."},{"startTime":213.53,"endTime":217.74,"body":"Contribute to other people's"},{"startTime":213.53,"endTime":217.74,"body":"welfare by giving of yourself."},{"startTime":217.77,"endTime":220.26,"body":"Look for new opportunities to build your"},{"startTime":220.29,"endTime":226.48,"body":"network.  Proactively, seek out the chance"},{"startTime":220.29,"endTime":226.48,"body":"to engage with different people.  Look at"},{"startTime":226.51,"endTime":231.1,"body":"ways you can get involved and help others"},{"startTime":226.51,"endTime":231.1,"body":"with their problems, but be willing to"},{"startTime":231.13,"endTime":237.2,"body":"seek support for yourself."},{"startTime":231.13,"endTime":237.2,"body":"Build bridges, discover common ground, be"},{"startTime":237.23,"endTime":241.5,"body":"playful and creative when"},{"startTime":237.23,"endTime":241.5,"body":"exploring opportunities together."},{"startTime":241.53,"endTime":243.74,"body":"Touch each other's hearts."},{"startTime":243.77,"endTime":245.82,"body":"Communicate with empathy."},{"startTime":245.85,"endTime":252.1,"body":"Listen.  Connection is the energy that"},{"startTime":245.85,"endTime":252.1,"body":"exists between people when they feel seen,"},{"startTime":252.13,"endTime":257.58,"body":"heard, and valued.  It occurs when they"},{"startTime":252.13,"endTime":257.58,"body":"can give and receive without judgement and"},{"startTime":257.6,"endTime":261.62,"body":"when they derive sustenance and"},{"startTime":257.6,"endTime":261.62,"body":"strength from the relationship."},{"startTime":261.65,"endTime":265.62,"body":"When we're connected to others,"},{"startTime":261.65,"endTime":265.62,"body":"we become better people."},{"startTime":265.65,"endTime":268.74,"body":"The Thought That Counts."},{"startTime":268.77,"endTime":274.74,"body":"How good are you in social settings?  Do"},{"startTime":268.77,"endTime":274.74,"body":"you find it easy to talk to others and"},{"startTime":274.77,"endTime":280.5,"body":"make friends?  To become more resilient, b"},{"startTime":274.77,"endTime":280.5,"body":"e socially competent.  You may not be"},{"startTime":280.53,"endTime":284.38,"body":"great at meeting people,"},{"startTime":280.53,"endTime":284.38,"body":"learn to listen first."},{"startTime":284.41,"endTime":287.54,"body":"You can learn a lot"},{"startTime":284.41,"endTime":287.54,"body":"about someone that way."},{"startTime":287.57,"endTime":292.34,"body":"Emotions that drain and stop you from"},{"startTime":287.57,"endTime":292.34,"body":"being socially competent are guilt, l"},{"startTime":292.36,"endTime":297.7,"body":"oneliness and hurt.  L"},{"startTime":292.36,"endTime":297.7,"body":"ove, happiness, and passion are emotions"},{"startTime":297.72,"endTime":301.22,"body":"that facilitate you being"},{"startTime":297.72,"endTime":301.22,"body":"socially competent."},{"startTime":301.25,"endTime":303.94,"body":"Evaluate your existing network to ensure"},{"startTime":303.97,"endTime":308.78,"body":"that you can draw upon a variety of"},{"startTime":303.97,"endTime":308.78,"body":"background, skills and experience."},{"startTime":308.8,"endTime":312.54,"body":"Keep an open mind to"},{"startTime":308.8,"endTime":312.54,"body":"broaden your horizons."},{"startTime":312.57,"endTime":316.62,"body":"Seek out good relationships"},{"startTime":312.57,"endTime":316.62,"body":"and social interactions."},{"startTime":316.65,"endTime":321.12,"body":"Consider other's perspectives and"},{"startTime":316.65,"endTime":321.12,"body":"viewpoints, especially if they're"},{"startTime":321.15,"endTime":326.94,"body":"different from yours.  Demonstrate"},{"startTime":321.15,"endTime":326.94,"body":"empathy and an understanding for others."},{"startTime":326.97,"endTime":331.34,"body":"You don't need to agree with them,"},{"startTime":326.97,"endTime":331.34,"body":"you just need to understand."},{"startTime":331.36,"endTime":335.3,"body":"Share your feelings"},{"startTime":331.36,"endTime":335.3,"body":"honestly.  Laugh at yourself."},{"startTime":335.33,"endTime":339.5,"body":"Enjoy humour as a part of"},{"startTime":335.33,"endTime":339.5,"body":"your social interactions."},{"startTime":339.53,"endTime":342.22,"body":"Be selective about the support you need"},{"startTime":342.25,"endTime":347.94,"body":"and ask people for help, both on the"},{"startTime":342.25,"endTime":347.94,"body":"practical and an emotional level."},{"startTime":347.97,"endTime":350.7,"body":"One of the hallmarks of social competence"},{"startTime":350.73,"endTime":355.42,"body":"is being inclusive, not"},{"startTime":350.73,"endTime":355.42,"body":"exclusive with your friendships."},{"startTime":355.45,"endTime":357.74,"body":"Be yourself without damaging anyone"},{"startTime":357.77,"endTime":362.82,"body":"else.  You become important"},{"startTime":357.77,"endTime":362.82,"body":"as long as everyone else is."},{"startTime":362.85,"endTime":365.82,"body":"The Thought That Counts."},{"startTime":365.85,"endTime":368.26,"body":"Do you wait for things to change and get"},{"startTime":368.29,"endTime":373.06,"body":"better?  Are you looking for something to"},{"startTime":368.29,"endTime":373.06,"body":"happen that will make things better - that"},{"startTime":373.09,"endTime":377.74,"body":"one opportunity that will turn things"},{"startTime":373.09,"endTime":377.74,"body":"around?  Are you waiting for the moment"},{"startTime":377.77,"endTime":382.66,"body":"that will change your life? To"},{"startTime":377.77,"endTime":382.66,"body":"become more resilient, be proactive."},{"startTime":382.69,"endTime":386.06,"body":"Don't wait for something"},{"startTime":382.69,"endTime":386.06,"body":"to happen, make it happen."},{"startTime":386.09,"endTime":392.3,"body":"Truly successful people create their"},{"startTime":386.09,"endTime":392.3,"body":"own opportunities. They act not react."},{"startTime":392.33,"endTime":394.62,"body":"If you're proactive, you focus on"},{"startTime":394.65,"endTime":401.5,"body":"preparing, if you're reactive, you focus"},{"startTime":394.65,"endTime":401.5,"body":"on repairing.  Emotions that drain and"},{"startTime":401.53,"endTime":408.02,"body":"stop you from being proactive are"},{"startTime":401.53,"endTime":408.02,"body":"frustration, hopelessness and inadequacy."},{"startTime":408.04,"endTime":411.9,"body":"Enthusiasm, esteem, and pride are emotions"},{"startTime":411.92,"endTime":417.62,"body":"that facilitate you being proactive."},{"startTime":411.92,"endTime":417.62,"body":"Engage, change directly."},{"startTime":417.65,"endTime":420.98,"body":"Take the lead and become"},{"startTime":417.65,"endTime":420.98,"body":"a role model for others."},{"startTime":421.01,"endTime":425.22,"body":"Focus on and expand your"},{"startTime":421.01,"endTime":425.22,"body":"sphere of influence."},{"startTime":425.25,"endTime":428.9,"body":"Use your foresight to plan"},{"startTime":425.25,"endTime":428.9,"body":"ahead and prioritise."},{"startTime":428.92,"endTime":433.74,"body":"Focus on what actions you can take rather"},{"startTime":428.92,"endTime":433.74,"body":"than waiting for others to"},{"startTime":433.77,"endTime":439.66,"body":"act. Act decisively."},{"startTime":433.77,"endTime":439.66,"body":"Critically, evaluate how tasks can be"},{"startTime":439.69,"endTime":445.14,"body":"completed more efficiently. Keep"},{"startTime":439.69,"endTime":445.14,"body":"on top of the less urgent tasks."},{"startTime":445.17,"endTime":449.38,"body":"Don't waste time on"},{"startTime":445.17,"endTime":449.38,"body":"truly unnecessary tasks."},{"startTime":449.41,"endTime":453.3,"body":"Experience and celebrate small victories."},{"startTime":453.33,"endTime":457.02,"body":"Identify and develop the skills"},{"startTime":453.33,"endTime":457.02,"body":"that you will need for the future."},{"startTime":457.04,"endTime":464.02,"body":"Do what today others won't so that"},{"startTime":457.04,"endTime":464.02,"body":"tomorrow you can do what others can't."},{"startTime":464.04,"endTime":471.1,"body":"The Thought That Counts.  Resilience"},{"startTime":464.04,"endTime":471.1,"body":"has become a generational buzzword."},{"startTime":471.13,"endTime":475.44,"body":"It's unfortunate that the words"},{"startTime":471.13,"endTime":475.44,"body":"\"resilient\" and \"resilience\" are"},{"startTime":475.47,"endTime":480.1,"body":"relatively vague terms which are"},{"startTime":475.47,"endTime":480.1,"body":"overused and misused at times."},{"startTime":480.13,"endTime":486.74,"body":"Every news bulletin, every documentary"},{"startTime":480.13,"endTime":486.74,"body":"about recent events and even sporting"},{"startTime":486.77,"endTime":490.66,"body":"commentaries are liberally"},{"startTime":486.77,"endTime":490.66,"body":"littered with the words."},{"startTime":490.69,"endTime":493.5,"body":"If we define resilience just as the"},{"startTime":493.53,"endTime":498.68,"body":"ability to withstand adversity, it does"},{"startTime":493.53,"endTime":498.68,"body":"nothing to address the causes of the"},{"startTime":498.71,"endTime":503.66,"body":"adversity in the first place, and there is"},{"startTime":498.71,"endTime":503.66,"body":"even poison within its meaning."},{"startTime":503.69,"endTime":509.98,"body":"Resilience and being resilient can throw a"},{"startTime":503.69,"endTime":509.98,"body":"focus on the ability or the responsibility"},{"startTime":510.01,"endTime":514.94,"body":"of people to accommodate some form of"},{"startTime":510.01,"endTime":514.94,"body":"adversity and goes along with their"},{"startTime":514.97,"endTime":520.22,"body":"capacity and compliance to accept"},{"startTime":514.97,"endTime":520.22,"body":"less than favourable circumstances."},{"startTime":520.25,"endTime":525.62,"body":"These may include inadequate resourcing,"},{"startTime":520.25,"endTime":525.62,"body":"inequitable conditions and political"},{"startTime":525.65,"endTime":529.5,"body":"agendas that work against"},{"startTime":525.65,"endTime":529.5,"body":"their long term well being."},{"startTime":529.53,"endTime":532.58,"body":"The focus on resilience and applauding"},{"startTime":532.61,"endTime":539.1,"body":"people for being resilient makes it too"},{"startTime":532.61,"endTime":539.1,"body":"easy for leaders and policymakers to avoid"},{"startTime":539.13,"endTime":544.66,"body":"looking for real solutions.  It's become"},{"startTime":539.13,"endTime":544.66,"body":"too easy to push problems back onto"},{"startTime":544.69,"endTime":549.5,"body":"others, referring to their resilience"},{"startTime":544.69,"endTime":549.5,"body":"rather than to tackle these problems"},{"startTime":549.53,"endTime":553.06,"body":"directly or look to the"},{"startTime":549.53,"endTime":553.06,"body":"cause of the problems."},{"startTime":553.08,"endTime":555.82,"body":"Let's extract the poison and look at"},{"startTime":555.85,"endTime":561.02,"body":"reserving the use of the words \"resilient\""},{"startTime":555.85,"endTime":561.02,"body":"and \"resilience\" within their correct"},{"startTime":561.05,"endTime":565.86,"body":"context and so give more"},{"startTime":561.05,"endTime":565.86,"body":"resilience to resilience."},{"startTime":565.89,"endTime":567.86,"body":"I'm Robin Hills from Ei4"},{"startTime":567.89,"endTime":571.78,"body":"Change. Empowering y"},{"startTime":567.89,"endTime":571.78,"body":"our Emotional Management."},{"startTime":571.81,"endTime":573.4,"body":"The Thought That Counts."}]}