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Management Matters with James-Christian Blockwood
Management Matters with James-Christian Blockwood brings together government and private sector leaders for in-depth conversations about the big issues impacting public service, government and more. A podcast of the National Academy of Public Administration.
Management Matters with James-Christian Blockwood
Wendy Bhagat, Martha Dorris, & James McCament on the Evolution of AI Government Services
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This originally aired on GovExec TV.
Artificial Intelligence is revolutionizing how citizens interact with government agencies and access services. Leaders like Chief AI Officers (CAIOs), CX/EX Officers, and Chief Transformation Officers are driving impactful projects at the IRS, Social Security Administration, Department of Veterans Affairs, and beyond. Join CX pioneer Martha Dorris as she co-moderates this session, highlighting early successes and compelling case studies in AI-driven service delivery. In this episode of GovExec TV, discover how AI is reshaping government services.
Panelists Include:
- Wendy Bhagat
- Martha Dorris
- James McCament
Hosted by:
- George Jackson
Music Credits: Sea Breeze by Vlad Gluschenko | https://soundcloud.com/vgl9
Music promoted by https://www.free-stock-music.com
Creative Commons Attribution 3.0 Unported License
https://creativecommons.org/licenses/by/3.0/deed.en_