Indo Tekno Podcast

Credit Where It Counts: Akshay Garg of Kredivo

November 10, 2020 Alan Hellawell Season 1 Episode 23
Indo Tekno Podcast
Credit Where It Counts: Akshay Garg of Kredivo
Show Notes Chapter Markers

Credit card ownership in Indonesia has risen at an anaemic 2.3% CAGR over the past 10 years, this despite an absolute burgeoning in use cases such as e-commerce and other forms of consumption in the country. JP Morgan for instance last year estimated that there were a mere 0.59 e-commerce enabled debit cards per capita and 0.07 e-commerce enabled credit cards per capita in Indonesia.

Our guest this week is Akshay Garg, Cofounder and CEO of FinAccel, which operates Kredivo, its flagship “Buy now, Pay later” solution. Akshay reflects on the company's dual obsession with: a) improving access to credit for Indo consumers and b) reducing e-commerce payment frictions. Akshay views an early call to build Kredivo's own tech stack in areas such as credit scoring as invaluable to the company's dominance in the space, both as an e-commerce check-out option and across other Point-of-Sale (POS) use cases.

While COVID drove a sudden 50% decline in activity earlier this year, Akshay indicates that Kredivo's business is now at better than pre-COVID levels.  The pandemic had slowed regional expansion, but Akshay expects to add 1-2 markets over the next several months, while looking into new lines such as education & healthcare loan products.

Competition in online payments is intense. And while the "buy-now-pay-later" space similarly remains competitive, Kredivo intends to deepen its symbiosis with Indonesia's leading e-commerce platforms as a leading check-out solution, much in the same way PayPal has in the US, or Klarna has in Europe.

(Transkrip Bahasa Indonesia di sini)...

Intro: the intersection of FinTech and e-commerce
FinAccel Founder Akshay Garg and his Chinese journeys
Founding adtech firm Komli Media, and how it led to Kredivo
Rising Indo middle class, mushrooming mobile data and mass of unbanked consumers behind the founding of Kredivo
Credit ownership in Indo hasn't budged in 10 years!
Kredivo solves lack of access to credit and e-commerce payment friction
Education & healthcare loan products possibly on roadmap
Regional expansion delayed by COVID
Lack of capital & talent major problems in early years of Indo FinTech
Irresponsible investor, HR practices improving as ecosystem matures
Regulatory complexities can stifle innovation, but are ultimately healthy for industry
Keys to Kredivo success: owning the tech stack & payment simplification
Kredivo's symbiosis with e-commerce platforms similar to PayPal in US or Klarna in Europe
Indo regulator measures critical to building consumer trust
Painful learnings from China's peer-to-peer lending precedent
Kredivo seeks to emulate China peers in terms of: 1) speed and 2) quality of execution
Akshay explains critical ingredients in credit scoring
The COVID impact: business down nearly 50% by April, now in Nov better than pre-COVID levels
What inspires me about the Indonesian consumer: they're so experimental
Conclusion