Banter is part of every day life, and in the workplace can help build relationships and a sense of belonging, but it can cross the line and lead to people feeling uncomfortable, excluded, harassed or discriminated. In this episode Elizabeth Rimmer, CEO of LawCare, talks with Stella Chandler, Director of Development at Focal Point Training, about banter. Stella is an experienced trainer, facilitator and coach who works with clients to tackle inappropriate behaviour in their organisations and build inclusive cultures.
In this podcast Stella shares her insights and research Focal Point have done with CISI (Chartered Institute for Securities & Investments) into workplace banter and the negative long term impact this can have on both people and organisations, and the practical steps organisations can take to manage banter and build people's confidence to call it out.