As we enter the recovery, many people are wondering if they can get back in the air. Airlines are investing in new equipment and developing protocols to try to provide a safe environment. But the global nature of the industry means airlines—and their passengers—all need to do their part to keep everyone safe. When you get into the details, things can get incredibly complicated.
Duncan Bureau, senior vice-president of sales and distribution at Etihad Airways, talks about what the airlines industry is doing to make flying safe and why he’s sure the industry will bounce back.
Listen to our other podcasts at conferenceboard.ca/insights/podcasts.
You can find all of our research here: conferenceboard.ca/.