Powering Unique You

How To Communicate And Connect Effectively

August 01, 2020 Janna Macik
Powering Unique You
How To Communicate And Connect Effectively
Chapters
Powering Unique You
How To Communicate And Connect Effectively
Aug 01, 2020
Janna Macik

Join me on LinkedIn Live Broadcast "Powering Unique You" with Wilma Figueroa.

Wilma is a Career Coach and Behavioral Trainer at Legions Group. She is a certified DISC Trainer and John Maxwell Certified Coach, Trainer, and Mentor.

Show Notes Transcript

Join me on LinkedIn Live Broadcast "Powering Unique You" with Wilma Figueroa.

Wilma is a Career Coach and Behavioral Trainer at Legions Group. She is a certified DISC Trainer and John Maxwell Certified Coach, Trainer, and Mentor.

Announcer :

Welcome to the Powering Unique You podcast. Here, we create encouraging conversations to help you accelerate your career, expand your unique potential, and become a better leader.

Janna Macik :

My name is Janna Macik. I am the host of this broadcast Powering Unique You. And today as we, as we dive into amazing conversation, I want to make sure you are joining in. And as you are joining in, please say hello, please say Where are you joining in from. Please participate. Tell me what you think about. Share your questions, comments, excitements, this is an amazing day. Well, I want to make sure we're are live. And I want to welcome you, welcome you to today's show. Well, it's all about how can we improve our communication, and how can we improve our connectivity, our connection? Because guess what the relationships that we're building with others are the utmost importance. Our network is a networth in a way, today, I'm very, very happy to bring you an amazing guest. This lady is phenomenal. When I met her, I said, Wow, you're a gem. I need to get you on my interview. She is career coach and behavioral trainer at legions group. She's certified disc trainer. She's also John Maxwell certified coach, trainer and mentor. And I want to welcome you, Wilma Figueroa . Hello, Wilma.

Wilma :

Hi, good morning. Janna. How are you?

Janna Macik :

Wonderful, Wonderful! I'm so so excited to have you here!

Wilma :

And now

Janna Macik :

Yes. And as we're diving into this conversation, so important, I feel each one of us can constantly learn and improve and how to communicate better. I would love for you to share a little bit, just a bit about yourself and your background.

Wilma :

Okay, well, I'd like to say I want to first say thank you for having me on this morning. It's a great honor for me to be here. And of course, I'm Wilma Figueroa and I am a retired Army veteran. I'm a business thought leader Thank you partner. And I'm also the creator of the communication six this point and also help organizational leaders discovered their various personality styles and behavioral traits within their organization. Because I feel this is very important that if these know the differences, this will improve for one their communication, their work productivity, and of course, it reduces stress and it will minimize conflict, which will create an environment where the team members can thrive. So pretty much that sums it up in a nutshell of who I am. And of course I live here in the sunshine state of Florida, I'm married to a wonderful husband, we have three children, and of course, a small teacup poodle. So that's pretty much

Janna Macik :

I admire you know, thank you for your service to this country. And then also for coming out and just want to acknowledge your many veterans and marry many people who give their lives to support this country to support the freedom that we all have. Coming out of you know, and retiring out of the act of service having challenges and finding the purpose, finding their identity, finding their you know, maybe new mission and why wasn't hired you to become behavior trainer, Wilma?

Wilma :

Well, I had it is really two reasons that kind of inspired me and one, I knew that there had to be a solution why people really couldn't effectively communicate and work harmoniously together, you know, for the common good. So I was on this little journey, you know, to kind of discover, okay, what what could be the root cause of the communication, right? And like I say, number one, I was a government, a government contractor many, many years ago. And I've seen that they had a lot of problems in the workplace where people they wasn't, they really didn't connect to each other because they didn't respect each other, or, you know, they just had those different conflicts, you know, and with that, it causes a lot of stress and it causes a lot of conflict. And so also number two, as mothers I have two grown daughters as well, and I wanted to have a kind of better relationship with them. Because you I wanted us to have a creative life in an atmosphere where of course, we had less drama with each other. And you know, we could build on that relationship, you know, that that I wanted us to have instead of always, you know, getting into with each other, not understanding each other, not understanding where each other was coming from. B ecause we all have different perspectives. So, those are the kind of the two reasons why it kind of intrigued me to get it to be at become a behavioral trainer. I like to say and the most important with was I really wanted to communicate and connect with my daughters and create an environment where we both can all of us can grow and thrive at the same time.

Janna Macik :

Yeah, so I love this mission. I love that. It was fueled by a personal passion was fueled by enjoying Give me one second and I'm making sure that we are live and we're live on on YouTube and just checking in to me sure we'll

Wilma :

live on LinkedIn,

Janna Macik :

which may not be the case. So I just want to make sure I share.

Wilma :

Okay,

Janna Macik :

I just want to make sure okay, we're good. Um, um, okay, give me just one second let me show we're not live on LinkedIn, which is absolutely fine. But I do want to share this with our listeners on LinkedIn and and send this and make sure that they know that we're alive. Okay, so, so Wilma, I really really enjoy your passion about, you know, finding a way in how to create value, how to create sustainable relationships, and how to find a better ways to communicate. And this is really, really inspiring. And I would say, you know, maybe give us some some why you know why, you know, you chose that this is valuable. And this is something that you want to give yourself too.

Wilma :

But first of all, the value in it is, first you have to understand who you are as an individual. And once you understand who you are as an individual, and of course, we're all created uniquely and wonderfully and fearfully made. So once we understand who we are, we have, we all have different behavioral personalities. And we all have different behavioral traits. So once you understand those differences, now you'll be able to communicate with an individual on the level where they're able to understand where you're coming from, because I just say we all have three different personalities and behavioral traits. So for me Me, once I understood who I was, as for as a leader, and as a mom, you know, how can I communicate to my daughters in a way where they will understand and speak to them in a language where they understand and not in the language that I understand.

Janna Macik :

I like this and and we dive into this conversation that you may think, you know, you just express your communication and you try to connect with others, but I want to hear, Wilma, why is it so important to have an understanding and awareness of your personal style of your personality and then also know and have the clues of either people's personalities and maybe you give us you know, give us some example to that.

Wilma :

Okay. For example, I will say in order for me to understand who I am, now that I understand who I Am I have to understand say, well just say with you and me because if I understand who I am, and I want to be able to connect with you communicate and connect with you, I have to understand a little bit more about you, then you know about yourself. So now, once I understand that now I can, can motivate you to be a little bit more productive, and you know, guide you in a direction that's going to be fulfilling to you. So, that that's kind of the kind of in the nutshell if that makes sense.

Janna Macik :

I love this I love this. So, it ties into the awareness and the awareness of you know, seeing and reading other people's their style of communication, their personality and how they perceive maybe even for me how I see it is where we place our values, sometimes your place values and relationship sometimes you place value on tasks. Sometimes you place value on achievement. So depending on what your value system depending on how your personality is structured, this, you're going to have a different style of communication. So what shapes our personality?

Wilma :

Well, there's three different things that kind of shapes our personality. For one, it's the environment that we grow up in. Number two, the our heredity. And of course, number three is going to be the role models that people that we have in our lives, that you know, this kind of give us that direction that we want to go with is our mother or father, a coach, a teacher, those are the role models that we pretty much would have that kind of shapes who, who we become in the long run.

Janna Macik :

This is important, and I feel although we may not affect or influence or make a choice about what family we're born into, right and what upbringings are coming from, as though we have a choice on how we're going to move forward. Right, so the our childhood is something that we've inherited, you know by was given to us and we didn't know about it yet, as adults now we have a choice and how we moving forward the people we surround ourselves with the environment and let's dive into this discussion disk Maxwell describe it and give us maybe some of the insights on what styles are there and how those styles and personalities can affect the way we communicate.

Wilma :

Okay, well, what I do is I also like I say, I help organizational leaders discover these different personalities and behavioral trees and with our Maxwell disc personality indicators, it kind of breaks down the different four styles, you know, and of course, there's a lot of history behind it. But we got to be adapted in 1928. Dr. Morrison he introduced the disc theory to us but gave us a little bit more of understanding and it made it a little bit more simpler how we can understand these different personalities. And those four and what he discovered was those four different personalities, what's what's called a D I S C. That's how he created that the D stands for a dominant, the I stands for influential, the S stands for steady and of course this C stands for compliant. And once you understand your specific personality traits, then you'll be able to say okay, I know who I am. And these are the personality traits that I display. So when you look at others and you know these differences, now you'll be able to understand Okay, now I can communicate with this pers with this person based on their communication, personality, style and personality traits or behaviors.

Janna Macik :

I love this and how knowing who we are gaining the awareness of how we You're wired as well as knowing how others are wired and you said that you know, your family, your children, your communication with your daughter has inspired you to really get very proficient and learn this in depth. And also you're helping organizations to find you know the connectivity and build a stronger teams by finding out what what what wires what drives people, and how can we build a deeper relationship and connections, those awareness that awareness those you know, nugget so understanding and guidelines can really help us and please share a little bit on you know, what do you see is important I know that you said that how we treat everyone is how we you know how we want to be treated right treat everyone a golden rule treat others how you want to be treated and how does it tie into to the personality types.

Wilma :

Great, great question. I will ask you and let me just give you a little bit example or, and my personal experience, how I'm using this in my own personal life, you know, not just to teach other organizational leaders, but I have used is this assessment, of course, in my life is well, because for one, I'm going to type Type I, which is like the influential person and knowing that I didn't know this before. But you know, I like to say when you learn, knowledge is power. So you know, the more knowledge you have, the more power that you have to be able to control your outcome. But because I am it and I personality, and like I say I wanted to relate to my two daughters, and they both have two different personalities. One of my daughters has a deep personality. She's very strong, she's very direct, she's independent, she's results oriented, and I have another daughter, which is that the C type personality which is more compliant She goes by rules. She, she's analytical, you know, she wants facts. So, now that I understood that, so now when I have to communicate with them, I have to understand because I'm this person, I'm outgoing. I'm talking to you, you know, I just get excited about everything I have to say. But when I'm dealing with my daughters, I have to remember, they don't have that same personalities me when so when I'm talking to my, my daughter, that's the D style personality. She's very direct, very independent, and she likes results. So when I'm talking to her, whatever I have to say, I have to get to the point I can't beat around the bush, I have to be very direct and of course lifegiving and explain to her, you know, this is this. This is how I want to communicate with you. This is what I mean. And in retrospect, the same thing with my other daughter who is a C type personality that likes rules and likes, faxes like compliant, I have to give her a say if I want to tell her do something, I have to give her all the information up front. And then I have to let her decide. Okay, so what do you think is the best course of action for this? So based on that now we have that relationship where it can grow, because now I understand that the way I'm speaking to myself or how I would like to, you know, talk to myself, I'm all excited, enthusiastic, it's not the same with you. So, I have to understand that behavior.

Janna Macik :

Wilma, I can relate to that so much and I can you gave an example and you gave the story from my personal life and I I can relate to that with my children as well and with my husband because he is very analytical, he is right. He needs to research everything, he needs to see a big picture. And although he enjoys my bubbly personality, he likes to listen to me but when it comes to the facts, you know, what are the facts right. And also how it plays in the workforce With the teams that you are in, you know, and I had an experience that I had a person that was very dominant, very direct, very to the point, you know, there is not like this, you know, a lot of, so to speak, you know, excitement or a lot of like personal attack, or it was very dry. And it came to me to realize that I have to approach the conversation in a different way. And then also helpful for me personally, is to have a different expectations because I think this is where it can cause a conflict. Because when we have a certain expectations of people, for the way they talk for the way we're gonna pay for the way they're gonna approach us. And when that doesn't happen. We get unconsciously offended, we get maybe frustrated, you know, we are not understanding why they're not really speaking language that can be the cause of some disruption, some conflict. So it's so important to see that to identify those traits and then to say, okay, it is there's nothing personal. They're just different values, they have different strong traits, strong skill set, and and what they focus on is different from what I focus on. But I can find a way to communicate effectively and in build connections and build relationships with different types of people, which I think is a great value.

Wilma :

Absolutely, absolutely. I say and once you understand there's really no right or wrong. It's just different. You know, and once you understand that, it makes a whole lot of difference. And like you said, especially in the workplace, because if you're the CEO of a company, you have a certain type of a personality and most, nine times out of 10. Most of those CEOs, they're the D type personality. They're more direct, you know, They're, they task oriented get to the bottom line, but you might have an employee that's maybe an S type personality. And with that s type personality, they're the type of people, they're loyal. You know, they they're all about people, you know, they're all about having that relationship. So when that person and they're really, they don't really like confrontation, that's their biggest fear for that type of personality. They don't like confrontation. So if you have that deep type personality, and you're dealing with that C type personality, they don't like confrontation. So your tonality makes a difference in the way that you speak to them. Because if you're coming to them and you're very direct with them, they feel like okay, it's getting ready to be a confrontation. So they'll kind of back up and have that stand office approach and was like, You know what, I'm not going to say anything. I'm going to suppress my feelings because if I say something, then In my get into a confrontation, so it's very important to understand that. And also, like I say, if you have a seat type personality, which you have in your organization, because you have all three actually. And if you have that C type personality, they're more analytical, you know, they're more organized. So if you come to them with you want them to do something specific, you have to give them time to process that information. Because that's what they do. Their biggest fear is they don't like to be criticized, they're perfectionist, you know, and sometimes they can be all they will be over critical of themselves. So when you come to them as a leader, and you want them to do a specific task, you have to make sure that you give that type of personality, that space to make a decision, gather all the facts, gather all the information, let them come to a decision on their own, and then let them proceed. You know, don't stop Especially Okay, why needs is done in like five minutes is not going to work with them because they need that time to process that information. So,

Janna Macik :

This is good, this is really good. So you gave us some of the very descriptive situations that can make or break connections and relationships and I feel and believe through my personal experience and through observation, the best, the best performance. The best that people put their best work forward are the people that feel connected, that feel that they appreciated that they feel that they heard. So if you're working within a team if you're leading a team, right or if it relates to your family, if you're working with your spouse and with your children or it relates to maybe a community project that you're working on knowing the type of person and the personalities that are Surround you're surrounded with is so crucial. And Wilma maybe you could give us some nuggets for each of those as far as what their strengths are. You, you've given some of it but maybe you could just go one by one and give us the most important highlights that can have people gain little more perception and understanding on that.

Wilma :

Okay, um, let's start with our let's start with our deeds type personality here. So when you when you're dealing with a deep type, deep type personality, sorry about that good mouth worst recipe or so um, basically like I say, because the D it's a dominant personality. And some of those their traits for them, they are strong, they are driven. They are direct and to the point that's what they they have in in this estimate their strength, and one of their weaknesses is they do not Like to be, what's the word I'm looking for? They do not like to be there, they don't like to be taken advantage of, that's one of their greatest fears. So, you know, you have to be very understanding and aware of that. Mm hmm. And of course, the way that you you deal with them is I'm sorry here with those candidates, right. So,

Janna Macik :

so, I like that D personality is when you are strong when you are really dominant. And you direct you expect the results you expect the people to follow through with what your your expectations are, and and you don't like to be taken advantage of and and I what I feel is, in a way, there are some traits of each in every one of us. Yeah. dominance out a certain one is more, I say dominant is more visible is more identifiable. So So Yeah, please share some more I cannot wait to hear and learn from Okay,

Wilma :

um, and a little bit more about that. Okay. Um, like I said, their greatest fear is a, they don't like to their greatest fear is they don't like to be excuse me being taken advantage of. So kind of the ways that you would kind of communicate with them is when you're communicating or are you trying to connect with that D type style, you have to be brief, like I say, you have to be direct, you have to be the, to the point and when you do that way, just leave, be direct, Be brief until the point and then you leave. They always like to ask a lot of questions like a lot of what questions and not how. So when you're talking to them, you ask them because they always they always result oriented. So when you're speaking you ask the what questions not how questions and also don't ramble. So when you have a discussion, and you talk about the problem and the effects of the outcome, because Like I say they are solution type oriented. And of course, when we're dealing with the eye type personality, the I type personality, and let me back up a little bit, the D type personality, they make up about 3%, actually, of the, of the population. Mm hmm. And so when we deal with our the I style, okay, these are the people that are that are like that are fun, you know, that a life of the party. They're great storytellers. And they're very popular. And some of the people that have this type of personality, they make up about 11% of the population, which is a very small percentage. And of course, some of the characteristics is traits of the type personality. They they're relationship oriented. They're very talkative. They're encourager, and of course they treasure the great experience with people so you know if you're in connection with them. They just love to be around people and they just love to enjoy the experience that they have with you. This type of personality or more what we call the people oriented type personalities. This D type style personality is a personality that's more task oriented. So know the differences.

Janna Macik :

Yeah. So I like this. So in the way how I see that it is D dominant is very much oriented on solutions. Looking at the big picture, they want to know what how what results you're gonna get, tell me you want to be very direct, don't take advantage of me. Now, influencers and personality, they're they, their values are people, their values, their relationship. They're fun, they're engaging, to build connections and have value and indro value from that and maybe share what are the What are the things that they're don't like they're afraid of or they may get triggered about the for the I personalities

Wilma :

Okay, for the I personality they're fear rejection, they know people not liking you, loss of a peer approval. So that's your greatest fear.

Janna Macik :

Yeah, and I can relate to that. Well, I can relate to that. Yet I do believe those fears can project either hold us back or they help us to move forward and when we do know like I say I feel that I've fall in, but have not taken assessment but it will be interesting to see what I fall into that category from your description of value people, enjoying the relationships and I do fear being rejected and being undervalued. Yet I in a way I have to step over and move forward you know, overcoming those fears and not letting them hold me back. So this is also very valuable knowing your your Your challenges and what you may be challenged about.

Wilma :

Absolutely. And of course with each one of these different personalities, traits, you do have some obstacles and for the obstacles one day I'll give you a couple of obstacles for the I trait. When they when it becomes out of balance or they what I call the overuse that they become very talkative and they fear falling you know, not authentic, when they can become distracted. And also they can over commit. They can always say, Yeah, yes, yes, yes, yes, I'm going to do everything. But when, at the end of the day, nothing really gets done because like I say, they're more into the people. They're not really worried about the task. So like, the use of that this is this is the obstacle that is it's in their way,

Janna Macik :

Important to know that because I can see the tendencies of give, give, give gives and then not taking time to rejuvenate, restore, and then getting distracted and over committing to the point and then at the end of the day, you're like, Well, I have not moved my progress towards the things that I do have to accomplish. So this is important to know, maybe share a little bit of a dominant, what are their obstacles that they need to overcome?

Wilma :

Okay, some of the obstacles when they when they do that they become because they're not afraid of conflict, these are not afraid of conflict. So because they are not afraid of conflict, they get become argumentative, inconsiderate, not complimentary to others, you know, and also sometimes they really don't like to apologize, you will rarely hear them say that I'm sorry about anything. So maybe

Janna Macik :

This is a good reflection. If you are the type of person that really task oriented, that really driven toward achievement and making things happening, and you your team is not going to be all of them. The same the team is formed all different categories. And if you're so strong and you're not apologetic and you're not consciously choosing to move forward with building relationship and understanding the other type of people, it is going to be challenging for you to create the connectivity to communicate in a way that others feel heard and understood and appreciated. This is really, really good will I love this, these nuggets and maybe we dive into the sea and asked once that we can, we can chat, we can, you know, showcase them as well.

Wilma :

Okay, well, the S type personality type of loyal, they're very loyal, they're helpful. And they can always be relied to, to do the follow up. And also they make up 69% of our population, which is a big number of the population. And some of their traits are they're easygoing, they're easy going and agreeable. They're very good listeners. They're compassionate, and they treasure peaceful relationships. So like I say, you know, majority of the population, these are our eyes inside the S style personalities. And one of their greatest fears of their greatest fear is loss of security. And like I said before, confrontation, they do not like confrontation.

Janna Macik :

Yes, yes, this is important.

Wilma :

Right. Right.

Janna Macik :

And, and I said what are their obstacles?

Wilma :

Some of the obstacles for the, um the S personalities, but let me just talk about a little bit about whether that's about 69% of that, okay. Some of their obstacles for the for the S type personality. They're the type of person does when they feel that you're in confrontation with them, they shut down. They don't they don't they will not talk to you. They will feel like okay, you know, I'm not being heard. And they're, they don't like people to overtalk them. You know, they like people to be authentic with them. So when you get in when you're dealing with them, they were shut down. So that's a big, big big obstacle for them. To make it more simply.

Janna Macik :

This is so profound is so wise because, Wilma, imagine a dominant person, you know that is only driven and you've given that example only driven by results, get it, get it to the point making make your point forward. And the person that is rallying relationship volume to be heard, volume to be understood. There's going to be the the big difference between their perception of life and perception and communication. And we are talking about how to improve your communication and how to help you connect with people better will those insights just simple things that you can learn and implement and do can help you tremendously improve and give you the awareness in how you need to adjust and you must put your personality aside? In a way, and just open up and be present and listen to other person's point in to truly, genuinely care to communicate and connect in a way that the person feels heard, understood or appreciated safe. And if you do that by leading in that way, you're going to have a nominal sounds. Absolutely. And another

Wilma :

two more things I think is very important about the I type personality before we move to moving to a little bit of way of how you communicate when sometimes they can be too laid back because they are more slower and, and they'll have a slower paced and the other type one, like I say they could become appear too laid back. So that could become like an obstacle for them. And sometimes they have a difficulty in saying no, so that would be another obstacle for them as well. Yeah, so it's and a couple of things when when you're trying to connect with I, though, the S type, style person, of course, you Have to smile a lot with them, even if you don't feel like smiling, because like I say they they thrive off of people being friendly, you know, you could just look friendly and don't be overly aggressively and minimize that confrontation. So these are some of the ways that you could communicate with that style.

Janna Macik :

Yeah, yes, this is really, really good. And let's dive I think we need to cover the C one. Okay. All right. We'll make

Wilma :

it quick. Yes. For the C style. This is a compliant type person, person that is detail oriented, and they are neat and orderly. And with this type of style, they make up 17% of the population. And with their traits, they seek environments where they are, where they honor, logic and facts. They're analytical, and they always finished with their start. And their greatest fear is criticism.

Janna Macik :

Yes, yes. I can relate to I can relate to that I could see that I probably have less of a C to get through Well, I don't click I'm not struggling completing all of the projects in my life but some things I see like just from your description that I can overcome meet to being with people I can over commit to serving people which is good. Yeah, there needs to be a balance right? And you sharing here this, this insights can help us to gain a basic awareness and if you know if you want to dive deeper into this and really get a greater understanding of how it affects you and how it affects your team or your family, please reach out to Wilma on LinkedIn connect with her and have a conversation with her. Now I would like for you to share the for the C what their obstacles are and maybe what they you know, you mentioned a bit of what what really they're thriving on

Wilma :

Right, right. And when you're dealing with the state, when their strengths are out of balance, they could become moody, they could become socially insecure, they would kind of like they don't want to be out with with people in the crowd, you know, they prefer to be by themselves. They have analysis of the paralysis, they always want a lot of information. And they always over analyze things. And sometimes they can appear cold and distinct. So these are some of the obstacles that kind of stands in and the C in the C trait . And in order for you to communicate with the C style type personality, just got to remember one thing, just remember that they need facts and details. That's all they need, and give them time to process that information. Mm hmm. You know, like I say they only make up 17% of the population, but like I say, and just a rule, everybody, you just don't have one or two. These different personality traits you have maybe one or two that might dominant. Now, another so everybody, we all have all four of these in us, but it just depends on where you're at and what you're doing. This is how they're going to show up.

Janna Macik :

Yes, this is good and I do feel that they somewhat very distinctively present in in, you know, in the way we carry ourselves and the way we see ourselves and the way we see the world through our perspective. And I also believe that you by gaining awareness can maybe shift some of those things and be more receptive, receptive will be more open, be more accepting, you know, having an acceptance to seeing that other people may not be exactly the same way you are. And the other tendency that can happen is that usually when we have dominance is certain characteristics, we have certain strengths that are come natural to us. And when we have those certain strengths, it's somewhat unconsciously that we have this belief that they come natural to us, they're easy to as those strengths are those traits are, you know, no brainer. And we feel that they should be the same for others. And by doing that, again, our expectations of others are out of balance our expectations of others to know what we know to, you know, maybe communicate the way we communicate, or maybe have the same strength, if someone is very analytical is very data driven. And, you know, that person tried to communicate with a person that is very much relationship driven, their expectations are going to be out of balance. So that awarness is so significant because then you're going to give yourself a permission and you're going to give yourself a space and you Gonna also slow yourself down with your instinct judgments about other capacities. And just because the person is not data driven, doesn't matter that the person is less valuable. We're just all different and I feel being open to embrace different types of people, different communication styles and growing and learning your own self awareness will help you to go a long, long way.

Wilma :

Right, right. And pretty much with that says, you heard of the golden rule, right? Everybody heard of the golden rule, treat everyone the way that you like to be treated. So what I tried to do is incorporate what we call the Platinum rule is to say and do unto others how they prefer to be done unto them. So when we're thinking about or talking about communication, I believe that we should implement that Platinum rule, you know, talk to them in a way that they want to be talked to that they want to be understood.

Janna Macik :

Yes, this is really good because that again, the topic of our conversation is how do we strengthen how do we improve communication? And sometimes we look at some external ways or tips or tactics, you know, I have to say certain things this way or that way, right. Although that may be helpful in some extent, I feel the most profound changes in the most profound improvements you can gain is from this awareness right from where you are, what drives you what style of communication you have, and then also being able to discern and being able to notice the difference, right and tailor or sort of speak cater your communication style to others.

Wilma :

Absolutely. That is so true. And that's a good point that you just brought up. Like I said, once you understand that you have that awareness. Now you have to modify your behavior to come alongside and come alignment with yours. Like I say everybody's not willing to do that. No. So that's what the connection pieces missing. Well, we communicate because we talk back and forth, but are you connected with them, you have to take that time and that effort and be willing to do that connection with them. So you have to kind of get like a say on their level, you know? Yeah, they are.

Janna Macik :

Yeah. So and I like something you shared with me when we had an earlier conversation. You said, Everybody communicate and everybody can communicate. You connect, right. So your point is that we all communicate, we also just think, you know, network or we do this or we do that. And sometimes in our teams, we communicate and talk about things that are important. Yeah. If we don't take that time and that awareness and willingness to truly connect with others and get on their level get to understand what drives them get to understand what can be of interest to them. Then yeah, we're just going to be on that surface level, right, it is not going to go deeper, it is not going to strengthen our bonds. And for our most important, it is for your family. And you know, the people that you love the people that you surround with your, you know, yourself every day, and, of course, for your teammates, because those are the people that you work for work with. And those are the people that you know, help you if you're leading a team, you know, that's the team that helps you to create the projects and make things happen. And if you're part of a team, you know, you're working with people that can be completely different and they have different drivers, they have different aspirations. So taking time to connect on a deeper level, will will definitely set you up set you apart and set you up for success.

Wilma :

Absolutely.

Janna Macik :

Yes. And and we'll maybe we could, as we close, you know, get to the closure of our conversation. I do appreciate all the great tips that you've shared with us. Maybe you could share some of the things that you're doing and that you're offering and how people can find you if they do want to learn more about what you do.

Wilma :

Okay, thank you. First of all, like I say, as I jeans, Jonathan, as we close, you know, I hope some of this information was valuable to you. And the way that you can connect with me Of course, you can go to www dot www dot encouraged number two dream.com. This is my website, you can connect with me there, or you could connect with me on Facebook and LinkedIn. And also, you can connect with me via email, which does encourage tutoring with wilma@gmail.com. And so I can say, you know, if you are interested in this, like I said, we can just get on a call book a 15 minute call with me, and we could just have a little bit of a conversation to see where you are and see how I can be of service to you. But those are the the main ways is my website which is again is encouraged the number two dream with dream at G I'm sorry, www.encouragedtodream.com is the website the email? Yes and the email is though work in carrots to dream with wilma@gmail.com

Janna Macik :

Yes, thank you so much well my and I hope our listeners can can relate to the information we've covered and that I hope that it will help you as you tuning in to really get a gain a perspective I certainly have learned new things today new tips and new awareness and I believe that we can all dive deeper if you choose to dive deeper connect with Wilma and she'll be happy to support you whether it's your personal journey and you want to enhance your relationships and new connections with you. Loved ones or it's your professional aspirations and that whether you're a leader of the team, and you're managing the team or you're, you know a leader to yourself, and you're managing yourself and managing your team, you know, your your colleagues and your teammate. I do believe everybody can can benefit from gaining more understanding of those, those types, who you are and and also who you work with.

Wilma :

That's absolutely, and I thank you for that. And just as a little disclaimer here, this not the personality is not a label, it's not to put everybody in the box and put a label on it because this is not who you are. These are just some indications of some of your behaviors that you might possess or behavioral traits that your family members might possess or some of the co workers might possess. Like I said, this is not in stone, this is not who you are. These are just indicators and awareness of the behaviors.

Janna Macik :

Wilma, thank you so much for this disclaimer, because I feel sometimes we tend to be afraid in a way to say, Oh, I'm just gonna go through this and it's now it's a label for me. While that's not true, our life is fluid, our choices are fluid and a certain time of our life, I can look back, you know, maybe I was strong and compliance, maybe I was strong, following the rules and, you know, making the processes happen. And then as I evolve, as I grow as I develop, there may be some pivots and shifts in my behaviors, what I see valuable. So it is just getting an awareness. It's a somewhat of a tool for you another tool that you can put in your toolbox that can enhance your communication that can enhance and help you to create more meaningful connections with others. And then you could use that at your own disposal and more there are many other tools that are available and many other skill set that you could learn to help you improve and grow and I feel it's a journey right? Journey of development and we are all embarking on this journey constantly learning, improving and bettering ourselves. But Wilma, thank you so much. I appreciate you joining in today giving us this nuggets of wisdom. And I'm so grateful that we've connected I look forward to chatting with you again soon. And our listeners reach out to Wilma if you need our help. Thank you.

Wilma :

Thank you. Thank you guys have a blessed day. Bye bye for now.

Janna Macik :

Wow, this was fantastic. I feel this was so much goodness, so much. Great advice. So much valuable inspiration, I hope that you've gained some, some tips and some takeaways. If you do implement them in your life, even from that conversation, it can help you to really progress to make a difference in your life in the life of your loved ones. I believe that by sharing our knowledge and by encouraging each other to improve grow and develop, we can change ourselves. We can become the people that were meant to be, and we can change this world to be a better place. I see you next time.