{"version":"1.0.0","segments":[{"speaker":"Galen Low","startTime":27.130000000000003,"endTime":28.42,"body":"Hey folks,"},{"speaker":"Galen Low","startTime":27.130000000000003,"endTime":28.42,"body":"thanks for tuning in."},{"speaker":"Galen Low","startTime":28.42,"endTime":31.03,"body":"My name is Galen Low with"},{"speaker":"Galen Low","startTime":28.42,"endTime":31.03,"body":"the Digital Project Manager."},{"speaker":"Galen Low","startTime":31.240000000000002,"endTime":33.760000000000005,"body":"We are a community of digital"},{"speaker":"Galen Low","startTime":31.240000000000002,"endTime":33.760000000000005,"body":"professionals on a mission"},{"speaker":"Galen Low","startTime":33.760000000000005,"endTime":35.95,"body":"to help each other get"},{"speaker":"Galen Low","startTime":33.760000000000005,"endTime":35.95,"body":"skilled, get confident, and"},{"speaker":"Galen Low","startTime":35.95,"endTime":38.56,"body":"get connected so that we can"},{"speaker":"Galen 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Low","startTime":51.514,"endTime":55.674,"body":"AI can be trusted to tailor"},{"speaker":"Galen Low","startTime":55.674,"endTime":57.964,"body":"those project status updates"},{"speaker":"Galen Low","startTime":55.674,"endTime":57.964,"body":"that are going to get sent to"},{"speaker":"Galen Low","startTime":57.964,"endTime":61.404,"body":"that hyperactive executive,"},{"speaker":"Galen Low","startTime":57.964,"endTime":61.404,"body":"that disengaged VP, and your"},{"speaker":"Galen Low","startTime":61.404,"endTime":63.604,"body":"hawk-eyed systems architect"},{"speaker":"Galen Low","startTime":61.404,"endTime":63.604,"body":"— all with your name on it."},{"speaker":"Galen Low","startTime":63.764,"endTime":66.83500000000001,"body":"Joining me today is Devin"},{"speaker":"Galen Low","startTime":63.764,"endTime":66.83500000000001,"body":"Mahoney, a cybersecurity expert"},{"speaker":"Galen Low","startTime":66.875,"endTime":70.324,"body":"as well as the founder and CEO"},{"speaker":"Galen Low","startTime":66.875,"endTime":70.324,"body":"of software startup, QTalo."},{"speaker":"Galen Low","startTime":70.614,"endTime":72.394,"body":"Devin's got a really"},{"speaker":"Galen Low","startTime":70.614,"endTime":72.394,"body":"interesting background."},{"speaker":"Galen Low","startTime":72.405,"endTime":75.904,"body":"He started as Employee #10 at"},{"speaker":"Galen Low","startTime":72.405,"endTime":75.904,"body":"Kyrus Tech, where his division"},{"speaker":"Galen Low","startTime":75.904,"endTime":78.964,"body":"of the company helped earn"},{"speaker":"Galen Low","startTime":75.904,"endTime":78.964,"body":"60% of the company's revenue,"},{"speaker":"Galen Low","startTime":79.144,"endTime":81.324,"body":"and helped make startups"},{"speaker":"Galen Low","startTime":79.144,"endTime":81.324,"body":"like Carbon Black and the Red"},{"speaker":"Galen Low","startTime":81.324,"endTime":82.774,"body":"Canary what they are today."},{"speaker":"Galen Low","startTime":82.894,"endTime":85.314,"body":"He then went on to guide"},{"speaker":"Galen Low","startTime":82.894,"endTime":85.314,"body":"other ventures like Randori,"},{"speaker":"Galen Low","startTime":85.455,"endTime":88.33500000000001,"body":"and is now focused on his own"},{"speaker":"Galen Low","startTime":85.455,"endTime":88.33500000000001,"body":"platform, focused on making"},{"speaker":"Galen Low","startTime":88.365,"endTime":90.025,"body":"project communications easier."},{"speaker":"Galen Low","startTime":90.245,"endTime":91.415,"body":"Devin, thanks for"},{"speaker":"Galen Low","startTime":90.245,"endTime":91.415,"body":"joining me today!"},{"speaker":"Devin Mahoney","startTime":91.575,"endTime":93.135,"body":"Galen,"},{"speaker":"Devin Mahoney","startTime":91.575,"endTime":93.135,"body":"I'm so happy to be here."},{"speaker":"Devin Mahoney","startTime":93.175,"endTime":93.975,"body":"Thanks for having me."},{"speaker":"Galen Low","startTime":94.165,"endTime":95.255,"body":"I'm so"},{"speaker":"Galen Low","startTime":94.165,"endTime":95.255,"body":"glad we connected."},{"speaker":"Galen Low","startTime":95.275,"endTime":98.19500000000001,"body":"So we are kind of each"},{"speaker":"Galen Low","startTime":95.275,"endTime":98.19500000000001,"body":"other's fans, actually."},{"speaker":"Galen Low","startTime":98.33500000000001,"endTime":100.45400000000001,"body":"I know that you have"},{"speaker":"Galen Low","startTime":98.33500000000001,"endTime":100.45400000000001,"body":"listened to this podcast."},{"speaker":"Galen Low","startTime":100.615,"endTime":101.854,"body":"I follow your newsletter."},{"speaker":"Galen Low","startTime":101.885,"endTime":104.515,"body":"It just kind of made sense that"},{"speaker":"Galen Low","startTime":101.885,"endTime":104.515,"body":"we connect and collaborate."},{"speaker":"Galen Low","startTime":104.525,"endTime":105.815,"body":"I'm really excited to dive in."},{"speaker":"Devin Mahoney","startTime":106.245,"endTime":106.794,"body":"Me too."},{"speaker":"Galen Low","startTime":107.1,"endTime":108.86,"body":"We've been chatting"},{"speaker":"Galen Low","startTime":107.1,"endTime":108.86,"body":"a little bit and in our last"},{"speaker":"Galen Low","startTime":108.86,"endTime":111.87,"body":"chat, you mentioned that"},{"speaker":"Galen Low","startTime":108.86,"endTime":111.87,"body":"as part of your research"},{"speaker":"Galen Low","startTime":111.9,"endTime":114.02,"body":"for your product, which is"},{"speaker":"Galen Low","startTime":111.9,"endTime":114.02,"body":"focused on project status"},{"speaker":"Galen Low","startTime":114.03,"endTime":118.069,"body":"updates, you've talked to 200"},{"speaker":"Galen Low","startTime":114.03,"endTime":118.069,"body":"project managers about status"},{"speaker":"Galen Low","startTime":118.069,"endTime":120.84,"body":"reporting and other project"},{"speaker":"Galen Low","startTime":118.069,"endTime":120.84,"body":"communications, but specifically"},{"speaker":"Galen Low","startTime":120.84,"endTime":121.849,"body":"around status reporting."},{"speaker":"Galen Low","startTime":121.849,"endTime":124.18900000000001,"body":"And I'm like, that's pretty"},{"speaker":"Galen Low","startTime":121.849,"endTime":124.18900000000001,"body":"unique because I don't know,"},{"speaker":"Galen Low","startTime":124.18900000000001,"endTime":126.627,"body":"it's not always the hot"},{"speaker":"Galen Low","startTime":124.18900000000001,"endTime":126.627,"body":"topic of conversation when"},{"speaker":"Galen Low","startTime":126.627,"endTime":128.57999999999998,"body":"you're talking with project"},{"speaker":"Galen Low","startTime":126.627,"endTime":128.57999999999998,"body":"managers, but it is very"},{"speaker":"Galen Low","startTime":128.57999999999998,"endTime":129.78,"body":"interesting and very important."},{"speaker":"Galen Low","startTime":130.0,"endTime":131.88,"body":"And I was just wondering"},{"speaker":"Galen Low","startTime":130.0,"endTime":131.88,"body":"throughout your conversations"},{"speaker":"Galen Low","startTime":131.88,"endTime":135.639,"body":"with these 200 project managers,"},{"speaker":"Galen Low","startTime":131.88,"endTime":135.639,"body":"what is one of the most salient"},{"speaker":"Galen Low","startTime":135.649,"endTime":138.55,"body":"and forefront pain points"},{"speaker":"Galen Low","startTime":135.649,"endTime":138.55,"body":"around status reporting that"},{"speaker":"Galen Low","startTime":138.55,"endTime":140.909,"body":"people just keep coming back"},{"speaker":"Galen Low","startTime":138.55,"endTime":140.909,"body":"to in all your conversations?"},{"speaker":"Devin Mahoney","startTime":141.14,"endTime":142.37,"body":"You've"},{"speaker":"Devin Mahoney","startTime":141.14,"endTime":142.37,"body":"got a good point, Galen."},{"speaker":"Devin Mahoney","startTime":142.37,"endTime":145.43,"body":"There aren't many of us who"},{"speaker":"Devin Mahoney","startTime":142.37,"endTime":145.43,"body":"care about status reporting"},{"speaker":"Devin Mahoney","startTime":145.43900000000002,"endTime":149.139,"body":"this deeply, but it was"},{"speaker":"Devin Mahoney","startTime":145.43900000000002,"endTime":149.139,"body":"fascinating because everything"},{"speaker":"Devin Mahoney","startTime":149.139,"endTime":151.15,"body":"that we were talking to"},{"speaker":"Devin Mahoney","startTime":149.139,"endTime":151.15,"body":"project managers about"},{"speaker":"Devin Mahoney","startTime":151.26,"endTime":152.72,"body":"started with a status report."},{"speaker":"Devin Mahoney","startTime":152.89000000000001,"endTime":154.97,"body":"They couldn't do budgeting"},{"speaker":"Devin Mahoney","startTime":152.89000000000001,"endTime":154.97,"body":"until they'd done status."},{"speaker":"Devin Mahoney","startTime":154.97,"endTime":156.97,"body":"They couldn't do resourcing"},{"speaker":"Devin Mahoney","startTime":154.97,"endTime":156.97,"body":"until they'd done status."},{"speaker":"Devin Mahoney","startTime":157.12,"endTime":159.62,"body":"Obviously, they couldn't talk to"},{"speaker":"Devin Mahoney","startTime":157.12,"endTime":159.62,"body":"their executives until they knew"},{"speaker":"Devin Mahoney","startTime":159.62,"endTime":160.67,"body":"the status of their project."},{"speaker":"Devin Mahoney","startTime":160.94,"endTime":163.57,"body":"So I've spent a lot of"},{"speaker":"Devin Mahoney","startTime":160.94,"endTime":163.57,"body":"time thinking about status,"},{"speaker":"Devin Mahoney","startTime":163.75,"endTime":166.459,"body":"and there's two major"},{"speaker":"Devin Mahoney","startTime":163.75,"endTime":166.459,"body":"pain points that we hear"},{"speaker":"Devin Mahoney","startTime":166.459,"endTime":167.77,"body":"about over and over again."},{"speaker":"Devin Mahoney","startTime":167.9,"endTime":169.07,"body":"The first is tool sprawl."},{"speaker":"Devin Mahoney","startTime":169.379,"endTime":172.72,"body":"Project managers are going"},{"speaker":"Devin Mahoney","startTime":169.379,"endTime":172.72,"body":"through a ton of tools to"},{"speaker":"Devin Mahoney","startTime":172.72,"endTime":174.95,"body":"get the insight they need"},{"speaker":"Devin Mahoney","startTime":172.72,"endTime":174.95,"body":"for these status reports"},{"speaker":"Devin Mahoney","startTime":175.19,"endTime":175.89000000000001,"body":"and everything else."},{"speaker":"Devin Mahoney","startTime":176.28,"endTime":179.459,"body":"They're looking through Jira,"},{"speaker":"Devin Mahoney","startTime":176.28,"endTime":179.459,"body":"Asana, Notion, but they're also"},{"speaker":"Devin Mahoney","startTime":179.459,"endTime":180.55,"body":"looking through Slack and email."},{"speaker":"Devin Mahoney","startTime":180.799,"endTime":185.04,"body":"And the second problem here"},{"speaker":"Devin Mahoney","startTime":180.799,"endTime":185.04,"body":"is knowledge is scattered"},{"speaker":"Devin Mahoney","startTime":185.06,"endTime":188.43,"body":"everywhere, especially as"},{"speaker":"Devin Mahoney","startTime":185.06,"endTime":188.43,"body":"teams are remote versed."},{"speaker":"Devin Mahoney","startTime":188.71,"endTime":191.06,"body":"All this knowledge is in all"},{"speaker":"Devin Mahoney","startTime":188.71,"endTime":191.06,"body":"of these different tools."},{"speaker":"Devin Mahoney","startTime":191.319,"endTime":193.6,"body":"And these are the huge pain"},{"speaker":"Devin Mahoney","startTime":191.319,"endTime":193.6,"body":"points that we're seeing"},{"speaker":"Devin Mahoney","startTime":193.69,"endTime":194.73,"body":"about creating status."},{"speaker":"Galen Low","startTime":194.909,"endTime":196.39000000000001,"body":"Honestly, I"},{"speaker":"Galen Low","startTime":194.909,"endTime":196.39000000000001,"body":"relate to that so much."},{"speaker":"Galen Low","startTime":196.4,"endTime":198.89000000000001,"body":"There's two stages of"},{"speaker":"Galen Low","startTime":196.4,"endTime":198.89000000000001,"body":"status reporting for me."},{"speaker":"Galen Low","startTime":198.96,"endTime":201.84,"body":"Stage one is exactly that,"},{"speaker":"Galen Low","startTime":198.96,"endTime":201.84,"body":"gathering all these things."},{"speaker":"Galen Low","startTime":201.84,"endTime":203.72,"body":"It's an exercise, it's like"},{"speaker":"Galen Low","startTime":201.84,"endTime":203.72,"body":"an Easter egg hunt, right?"},{"speaker":"Galen Low","startTime":203.72,"endTime":206.295,"body":"You're like, okay, this week,"},{"speaker":"Galen Low","startTime":203.72,"endTime":206.295,"body":"what tools do I have to dive"},{"speaker":"Galen Low","startTime":206.295,"endTime":208.26500000000001,"body":"into to find that conversation"},{"speaker":"Galen Low","startTime":206.295,"endTime":208.26500000000001,"body":"where that person said that"},{"speaker":"Galen Low","startTime":208.26500000000001,"endTime":210.205,"body":"thing and like where's our"},{"speaker":"Galen Low","startTime":208.26500000000001,"endTime":210.205,"body":"budget at and all these other"},{"speaker":"Galen Low","startTime":210.205,"endTime":213.355,"body":"things and like it's like"},{"speaker":"Galen Low","startTime":210.205,"endTime":213.355,"body":"this assembly this like you"},{"speaker":"Galen Low","startTime":213.355,"endTime":216.115,"body":"know this almost creative"},{"speaker":"Galen Low","startTime":213.355,"endTime":216.115,"body":"pastiche thing that happens."},{"speaker":"Galen Low","startTime":216.285,"endTime":219.195,"body":"And it's a lift like it"},{"speaker":"Galen Low","startTime":216.285,"endTime":219.195,"body":"is it's like it's enduring"},{"speaker":"Galen Low","startTime":219.365,"endTime":220.915,"body":"and then you have this like"},{"speaker":"Galen Low","startTime":219.365,"endTime":220.915,"body":"stage two where it's like"},{"speaker":"Galen Low","startTime":220.935,"endTime":223.405,"body":"this moment of being very"},{"speaker":"Galen Low","startTime":220.935,"endTime":223.405,"body":"honest with yourself, right?"},{"speaker":"Galen Low","startTime":223.405,"endTime":224.845,"body":"Where you're like,"},{"speaker":"Galen Low","startTime":223.405,"endTime":224.845,"body":"project's going pretty well."},{"speaker":"Galen Low","startTime":224.845,"endTime":226.645,"body":"And then you gather all this"},{"speaker":"Galen Low","startTime":224.845,"endTime":226.645,"body":"information together and you're"},{"speaker":"Galen Low","startTime":226.645,"endTime":229.535,"body":"like, Okay, now I need to like,"},{"speaker":"Galen Low","startTime":226.645,"endTime":229.535,"body":"communicate this out to people"},{"speaker":"Galen Low","startTime":229.535,"endTime":232.245,"body":"who are gonna scrutinize it,"},{"speaker":"Galen Low","startTime":229.535,"endTime":232.245,"body":"to people who maybe aren't even"},{"speaker":"Galen Low","startTime":232.245,"endTime":234.514,"body":"that close to the project and"},{"speaker":"Galen Low","startTime":232.245,"endTime":234.514,"body":"are gonna grill me about it, to"},{"speaker":"Galen Low","startTime":234.514,"endTime":237.454,"body":"people who, are kind of sick of"},{"speaker":"Galen Low","startTime":234.514,"endTime":237.454,"body":"receiving status updates every"},{"speaker":"Galen Low","startTime":237.455,"endTime":239.255,"body":"week, and maybe don't read them."},{"speaker":"Galen Low","startTime":239.394,"endTime":241.684,"body":"But you kind of have to"},{"speaker":"Galen Low","startTime":239.394,"endTime":241.684,"body":"like, be like, Okay, is this"},{"speaker":"Galen Low","startTime":241.684,"endTime":242.874,"body":"actually like a clear picture?"},{"speaker":"Galen Low","startTime":242.874,"endTime":245.114,"body":"I've gathered all of these"},{"speaker":"Galen Low","startTime":242.874,"endTime":245.114,"body":"things from all over,"},{"speaker":"Galen Low","startTime":245.324,"endTime":247.454,"body":"all these tools, my tool"},{"speaker":"Galen Low","startTime":245.324,"endTime":247.454,"body":"sprawl, which everyone"},{"speaker":"Galen Low","startTime":247.454,"endTime":248.964,"body":"is, a bit susceptible to."},{"speaker":"Galen Low","startTime":249.2,"endTime":250.83,"body":"And now, is it accurate?"},{"speaker":"Galen Low","startTime":250.84,"endTime":251.35,"body":"Is it right?"},{"speaker":"Galen Low","startTime":251.39000000000001,"endTime":252.8,"body":"Am I telling the right story?"},{"speaker":"Galen Low","startTime":252.82,"endTime":255.71,"body":"And when that story"},{"speaker":"Galen Low","startTime":252.82,"endTime":255.71,"body":"lands, how are people"},{"speaker":"Galen Low","startTime":255.84,"endTime":256.35,"body":"going to feel about it?"},{"speaker":"Galen Low","startTime":258.48,"endTime":259.73,"body":"So, I relate to that."},{"speaker":"Galen Low","startTime":259.73,"endTime":262.28999999999996,"body":"I think that's in some"},{"speaker":"Galen Low","startTime":259.73,"endTime":262.28999999999996,"body":"ways, unsurprising, right?"},{"speaker":"Galen Low","startTime":262.3,"endTime":263.14,"body":"That tool sprawl."},{"speaker":"Galen Low","startTime":263.25,"endTime":266.1,"body":"And just having to go everywhere"},{"speaker":"Galen Low","startTime":263.25,"endTime":266.1,"body":"to figure out what's going"},{"speaker":"Galen Low","startTime":266.1,"endTime":268.71000000000004,"body":"on with your project, you"},{"speaker":"Galen Low","startTime":266.1,"endTime":268.71000000000004,"body":"actually become like the"},{"speaker":"Galen Low","startTime":268.86,"endTime":271.53999999999996,"body":"translator of what's actually"},{"speaker":"Galen Low","startTime":268.86,"endTime":271.53999999999996,"body":"happening in the project."},{"speaker":"Galen Low","startTime":271.53999999999996,"endTime":274.365,"body":"But, it's not always because"},{"speaker":"Galen Low","startTime":271.53999999999996,"endTime":274.365,"body":"you actually know, sometimes"},{"speaker":"Galen Low","startTime":274.365,"endTime":276.765,"body":"you're just like stitching"},{"speaker":"Galen Low","startTime":274.365,"endTime":276.765,"body":"it all together and then"},{"speaker":"Galen Low","startTime":276.765,"endTime":279.135,"body":"figuring it out in that moment"},{"speaker":"Galen Low","startTime":276.765,"endTime":279.135,"body":"as you're sending it out."},{"speaker":"Devin Mahoney","startTime":279.41499999999996,"endTime":281.755,"body":"Galen, I just"},{"speaker":"Devin Mahoney","startTime":279.41499999999996,"endTime":281.755,"body":"love your analogy to the"},{"speaker":"Devin Mahoney","startTime":281.755,"endTime":285.975,"body":"stages of grief here with"},{"speaker":"Devin Mahoney","startTime":281.755,"endTime":285.975,"body":"the end being acceptance."},{"speaker":"Galen Low","startTime":286.865,"endTime":288.155,"body":"This is"},{"speaker":"Galen Low","startTime":286.865,"endTime":288.155,"body":"where the project is at."},{"speaker":"Galen Low","startTime":288.17499999999995,"endTime":289.79499999999996,"body":"It is indeed over budget."},{"speaker":"Galen Low","startTime":290.765,"endTime":293.54499999999996,"body":"I mean, it is kind of a"},{"speaker":"Galen Low","startTime":290.765,"endTime":293.54499999999996,"body":"painful exercise overall,"},{"speaker":"Galen Low","startTime":293.54499999999996,"endTime":294.17499999999995,"body":"like status reporting."},{"speaker":"Galen Low","startTime":294.17499999999995,"endTime":296.625,"body":"I think, you know, in the"},{"speaker":"Galen Low","startTime":294.17499999999995,"endTime":296.625,"body":"circles I travel in, I guess"},{"speaker":"Galen Low","startTime":296.625,"endTime":298.71500000000003,"body":"we do talk about status"},{"speaker":"Galen Low","startTime":296.625,"endTime":298.71500000000003,"body":"reporting and status updates"},{"speaker":"Galen Low","startTime":298.92499999999995,"endTime":301.28499999999997,"body":"and stakeholder communication"},{"speaker":"Galen Low","startTime":298.92499999999995,"endTime":301.28499999999997,"body":"or just nerds that way."},{"speaker":"Galen Low","startTime":301.29499999999996,"endTime":303.975,"body":"But I don't think I've ever met"},{"speaker":"Galen Low","startTime":301.29499999999996,"endTime":303.975,"body":"someone who's I love doing this."},{"speaker":"Galen Low","startTime":303.975,"endTime":306.405,"body":"This is my favorite part about"},{"speaker":"Galen Low","startTime":303.975,"endTime":306.405,"body":"project management, putting"},{"speaker":"Galen Low","startTime":306.405,"endTime":308.71500000000003,"body":"together all the information"},{"speaker":"Galen Low","startTime":306.405,"endTime":308.71500000000003,"body":"from all the tools and telling"},{"speaker":"Galen Low","startTime":308.71500000000003,"endTime":312.29499999999996,"body":"the story to a bunch of people"},{"speaker":"Galen Low","startTime":308.71500000000003,"endTime":312.29499999999996,"body":"who are going to probably really"},{"speaker":"Galen Low","startTime":312.30499999999995,"endTime":315.20500000000004,"body":"grill me about it or really,"},{"speaker":"Galen Low","startTime":312.30499999999995,"endTime":315.20500000000004,"body":"might respond negatively to it."},{"speaker":"Galen Low","startTime":315.33500000000004,"endTime":317.53499999999997,"body":"Anyways, a whole world of"},{"speaker":"Galen Low","startTime":315.33500000000004,"endTime":317.53499999999997,"body":"work that happens beyond"},{"speaker":"Galen Low","startTime":317.655,"endTime":318.975,"body":"delivering that status report."},{"speaker":"Galen Low","startTime":319.20500000000004,"endTime":322.04499999999996,"body":"But, I think you come from an"},{"speaker":"Galen Low","startTime":319.20500000000004,"endTime":322.04499999999996,"body":"interesting perspective because"},{"speaker":"Galen Low","startTime":322.04499999999996,"endTime":324.655,"body":"you're building this platform"},{"speaker":"Galen Low","startTime":322.04499999999996,"endTime":324.655,"body":"about project communications."},{"speaker":"Galen Low","startTime":324.91499999999996,"endTime":327.645,"body":"And if I was just kind of like"},{"speaker":"Galen Low","startTime":324.91499999999996,"endTime":327.645,"body":"back up here in 2024, we're"},{"speaker":"Galen Low","startTime":327.645,"endTime":330.78499999999997,"body":"living in this world where we've"},{"speaker":"Galen Low","startTime":327.645,"endTime":330.78499999999997,"body":"got generative AI advancing"},{"speaker":"Galen Low","startTime":330.82500000000005,"endTime":333.255,"body":"like really swiftly, and here"},{"speaker":"Galen Low","startTime":330.82500000000005,"endTime":333.255,"body":"we are recording a podcast"},{"speaker":"Galen Low","startTime":333.265,"endTime":334.595,"body":"about project status updates."},{"speaker":"Galen Low","startTime":334.975,"endTime":337.385,"body":"And I guess maybe the"},{"speaker":"Galen Low","startTime":334.975,"endTime":337.385,"body":"question is, do we even"},{"speaker":"Galen Low","startTime":337.385,"endTime":339.905,"body":"need to worry about getting"},{"speaker":"Galen Low","startTime":337.385,"endTime":339.905,"body":"better at status reporting?"},{"speaker":"Galen Low","startTime":339.905,"endTime":343.595,"body":"Like, how far are we away"},{"speaker":"Galen Low","startTime":339.905,"endTime":343.595,"body":"from just status reporting"},{"speaker":"Galen Low","startTime":343.595,"endTime":344.905,"body":"being like an automated thing?"},{"speaker":"Galen Low","startTime":344.91499999999996,"endTime":346.42499999999995,"body":"Or do you think it's"},{"speaker":"Galen Low","startTime":344.91499999999996,"endTime":346.42499999999995,"body":"always going to be like"},{"speaker":"Galen Low","startTime":346.42499999999995,"endTime":349.025,"body":"a human intervention"},{"speaker":"Galen Low","startTime":346.42499999999995,"endTime":349.025,"body":"required kind of activity?"},{"speaker":"Devin Mahoney","startTime":349.30499999999995,"endTime":349.81500000000005,"body":"Yeah."},{"speaker":"Devin Mahoney","startTime":350.05499999999995,"endTime":352.865,"body":"Well, Galen, I really appreciate"},{"speaker":"Devin Mahoney","startTime":350.05499999999995,"endTime":352.865,"body":"the question because this is"},{"speaker":"Devin Mahoney","startTime":352.865,"endTime":356.34900000000005,"body":"just such an exciting time"},{"speaker":"Devin Mahoney","startTime":352.865,"endTime":356.34900000000005,"body":"with where generative AI is."},{"speaker":"Devin Mahoney","startTime":356.44899999999996,"endTime":358.07000000000005,"body":"And you're right, like"},{"speaker":"Devin Mahoney","startTime":356.44899999999996,"endTime":358.07000000000005,"body":"this stuff is coming."},{"speaker":"Devin Mahoney","startTime":358.07000000000005,"endTime":360.97,"body":"And so let's get ready for"},{"speaker":"Devin Mahoney","startTime":358.07000000000005,"endTime":360.97,"body":"us because generative AI is"},{"speaker":"Devin Mahoney","startTime":360.97,"endTime":364.74,"body":"giving us this huge opportunity"},{"speaker":"Devin Mahoney","startTime":360.97,"endTime":364.74,"body":"to radically simplify the"},{"speaker":"Devin Mahoney","startTime":364.74,"endTime":367.66999999999996,"body":"problem of status reporting"},{"speaker":"Devin Mahoney","startTime":364.74,"endTime":367.66999999999996,"body":"to automate this thing."},{"speaker":"Devin Mahoney","startTime":367.86,"endTime":373.55999999999995,"body":"We are at the cross of having"},{"speaker":"Devin Mahoney","startTime":367.86,"endTime":373.55999999999995,"body":"to automate all of this drudgery"},{"speaker":"Devin Mahoney","startTime":373.61,"endTime":374.9,"body":"that we've been doing for years."},{"speaker":"Devin Mahoney","startTime":375.41999999999996,"endTime":377.39,"body":"I mean, there's a couple"},{"speaker":"Devin Mahoney","startTime":375.41999999999996,"endTime":377.39,"body":"of people who really liked"},{"speaker":"Devin Mahoney","startTime":377.39,"endTime":379.94000000000005,"body":"it that I was talking to,"},{"speaker":"Devin Mahoney","startTime":377.39,"endTime":379.94000000000005,"body":"but like it is drudgery."},{"speaker":"Devin Mahoney","startTime":380.57000000000005,"endTime":382.27,"body":"All right, so it's coming"},{"speaker":"Devin Mahoney","startTime":380.57000000000005,"endTime":382.27,"body":"for status reports."},{"speaker":"Devin Mahoney","startTime":382.56500000000005,"endTime":385.355,"body":"But what does that mean for"},{"speaker":"Devin Mahoney","startTime":382.56500000000005,"endTime":385.355,"body":"us, the project managers?"},{"speaker":"Devin Mahoney","startTime":385.485,"endTime":388.775,"body":"We can level up, we can"},{"speaker":"Devin Mahoney","startTime":385.485,"endTime":388.775,"body":"start asking the questions"},{"speaker":"Devin Mahoney","startTime":388.93499999999995,"endTime":391.93499999999995,"body":"that our stakeholders really"},{"speaker":"Devin Mahoney","startTime":388.93499999999995,"endTime":391.93499999999995,"body":"care about around our data."},{"speaker":"Devin Mahoney","startTime":391.96500000000003,"endTime":394.43499999999995,"body":"And now we're presenting"},{"speaker":"Devin Mahoney","startTime":391.96500000000003,"endTime":394.43499999999995,"body":"better status updates"},{"speaker":"Devin Mahoney","startTime":394.58500000000004,"endTime":395.95500000000004,"body":"that are more informative."},{"speaker":"Devin Mahoney","startTime":396.225,"endTime":397.615,"body":"We do need to be"},{"speaker":"Devin Mahoney","startTime":396.225,"endTime":397.615,"body":"cautious though."},{"speaker":"Devin Mahoney","startTime":397.70500000000004,"endTime":400.385,"body":"I mean, this generative"},{"speaker":"Devin Mahoney","startTime":397.70500000000004,"endTime":400.385,"body":"AI, it does hallucinate."},{"speaker":"Devin Mahoney","startTime":400.635,"endTime":402.78499999999997,"body":"Yeah, maybe somebody is going"},{"speaker":"Devin Mahoney","startTime":400.635,"endTime":402.78499999999997,"body":"to fix that, but like right"},{"speaker":"Devin Mahoney","startTime":402.78499999999997,"endTime":404.025,"body":"now, human needs to be there."},{"speaker":"Devin Mahoney","startTime":404.265,"endTime":407.42499999999995,"body":"And so I think AI is getting"},{"speaker":"Devin Mahoney","startTime":404.265,"endTime":407.42499999999995,"body":"really close to being able"},{"speaker":"Devin Mahoney","startTime":407.42499999999995,"endTime":410.16499999999996,"body":"to automate this, but at"},{"speaker":"Devin Mahoney","startTime":407.42499999999995,"endTime":410.16499999999996,"body":"least for the foreseeable"},{"speaker":"Devin Mahoney","startTime":410.16499999999996,"endTime":413.595,"body":"future, the human needs"},{"speaker":"Devin Mahoney","startTime":410.16499999999996,"endTime":413.595,"body":"to be in here to make sure"},{"speaker":"Devin Mahoney","startTime":413.595,"endTime":416.475,"body":"you get the report that you"},{"speaker":"Devin Mahoney","startTime":413.595,"endTime":416.475,"body":"need, but more importantly,"},{"speaker":"Devin Mahoney","startTime":416.68499999999995,"endTime":419.83500000000004,"body":"the project manager needs to"},{"speaker":"Devin Mahoney","startTime":416.68499999999995,"endTime":419.83500000000004,"body":"know what good looks like."},{"speaker":"Devin Mahoney","startTime":420.36,"endTime":423.27,"body":"It's not just creating"},{"speaker":"Devin Mahoney","startTime":420.36,"endTime":423.27,"body":"the thing, it's knowing"},{"speaker":"Devin Mahoney","startTime":423.27,"endTime":425.91999999999996,"body":"that when it is created,"},{"speaker":"Devin Mahoney","startTime":423.27,"endTime":425.91999999999996,"body":"it's the right thing, and"},{"speaker":"Devin Mahoney","startTime":425.91999999999996,"endTime":426.98,"body":"they can push it forward."},{"speaker":"Galen Low","startTime":427.15,"endTime":427.59000000000003,"body":"I like that."},{"speaker":"Galen Low","startTime":427.59000000000003,"endTime":429.91999999999996,"body":"And I like this sort of even the"},{"speaker":"Galen Low","startTime":427.59000000000003,"endTime":429.91999999999996,"body":"word hallucination, I know we're"},{"speaker":"Galen Low","startTime":429.91999999999996,"endTime":432.53,"body":"using it a lot with generative"},{"speaker":"Galen Low","startTime":429.91999999999996,"endTime":432.53,"body":"AI, but I guess I could equally"},{"speaker":"Galen Low","startTime":432.53,"endTime":436.515,"body":"say it's always been applicable"},{"speaker":"Galen Low","startTime":432.53,"endTime":436.515,"body":"in that project status report"},{"speaker":"Galen Low","startTime":436.515,"endTime":437.66499999999996,"body":"sort of process, right?"},{"speaker":"Galen Low","startTime":437.67499999999995,"endTime":439.82500000000005,"body":"Like we've got PMs"},{"speaker":"Galen Low","startTime":437.67499999999995,"endTime":439.82500000000005,"body":"hallucinating a bit, right?"},{"speaker":"Galen Low","startTime":439.845,"endTime":441.115,"body":"Yeah, everything's on time."},{"speaker":"Galen Low","startTime":441.115,"endTime":441.67499999999995,"body":"Nothing's wrong."},{"speaker":"Galen Low","startTime":441.71500000000003,"endTime":442.845,"body":"Oh yeah, except this issue."},{"speaker":"Galen Low","startTime":442.875,"endTime":444.515,"body":"Oh yeah, this risk is"},{"speaker":"Galen Low","startTime":442.875,"endTime":444.515,"body":"actually being realized."},{"speaker":"Galen Low","startTime":444.55499999999995,"endTime":445.125,"body":"Oh, wait a minute."},{"speaker":"Galen Low","startTime":445.28499999999997,"endTime":447.125,"body":"I've seen some status"},{"speaker":"Galen Low","startTime":445.28499999999997,"endTime":447.125,"body":"reports from project managers"},{"speaker":"Galen Low","startTime":447.16499999999996,"endTime":449.20500000000004,"body":"that I've worked with that"},{"speaker":"Galen Low","startTime":447.16499999999996,"endTime":449.20500000000004,"body":"are a little bit of maybe"},{"speaker":"Galen Low","startTime":449.20500000000004,"endTime":449.615,"body":"deliberate hallucinations."},{"speaker":"Galen Low","startTime":449.615,"endTime":451.505,"body":"The, everything's fine."},{"speaker":"Galen Low","startTime":451.515,"endTime":452.275,"body":"Don't worry."},{"speaker":"Galen Low","startTime":452.345,"endTime":453.145,"body":"Even if it's not."},{"speaker":"Devin Mahoney","startTime":453.20500000000004,"endTime":455.07500000000005,"body":"Maybe some"},{"speaker":"Devin Mahoney","startTime":453.20500000000004,"endTime":455.07500000000005,"body":"self delusion in there?"},{"speaker":"Galen Low","startTime":455.07500000000005,"endTime":455.79499999999996,"body":"Yeah, right?"},{"speaker":"Galen Low","startTime":456.595,"endTime":457.875,"body":"It's a very personal"},{"speaker":"Galen Low","startTime":456.595,"endTime":457.875,"body":"thing, right?"},{"speaker":"Galen Low","startTime":457.875,"endTime":461.66999999999996,"body":"It's here's my report card"},{"speaker":"Galen Low","startTime":457.875,"endTime":461.66999999999996,"body":"from myself to my stakeholders."},{"speaker":"Galen Low","startTime":461.90999999999997,"endTime":465.02,"body":"And, it's this sort of"},{"speaker":"Galen Low","startTime":461.90999999999997,"endTime":465.02,"body":"moment of reflection and"},{"speaker":"Galen Low","startTime":465.02,"endTime":466.15,"body":"sometimes self reflection."},{"speaker":"Galen Low","startTime":466.39,"endTime":469.09000000000003,"body":"But I do like that notion that,"},{"speaker":"Galen Low","startTime":466.39,"endTime":469.09000000000003,"body":"yeah, what does good look like?"},{"speaker":"Galen Low","startTime":469.09000000000003,"endTime":470.32000000000005,"body":"And, what do people"},{"speaker":"Galen Low","startTime":469.09000000000003,"endTime":470.32000000000005,"body":"need to hear?"},{"speaker":"Galen Low","startTime":470.40999999999997,"endTime":473.91999999999996,"body":"I love the idea that, maybe we"},{"speaker":"Galen Low","startTime":470.40999999999997,"endTime":473.91999999999996,"body":"don't need to, trawl through"},{"speaker":"Galen Low","startTime":473.91999999999996,"endTime":476.28999999999996,"body":"all of our tools to gather"},{"speaker":"Galen Low","startTime":473.91999999999996,"endTime":476.28999999999996,"body":"this information and can use"},{"speaker":"Galen Low","startTime":476.29999999999995,"endTime":479.15,"body":"that time to do something a"},{"speaker":"Galen Low","startTime":476.29999999999995,"endTime":479.15,"body":"little bit more strategic."},{"speaker":"Galen Low","startTime":479.25,"endTime":482.03999999999996,"body":"But there is that sort of notion"},{"speaker":"Galen Low","startTime":479.25,"endTime":482.03999999999996,"body":"of really just like sitting"},{"speaker":"Galen Low","startTime":482.03999999999996,"endTime":484.83000000000004,"body":"down and like living with"},{"speaker":"Galen Low","startTime":482.03999999999996,"endTime":484.83000000000004,"body":"the data a little bit, right?"},{"speaker":"Galen Low","startTime":484.86,"endTime":488.04499999999996,"body":"And like kind of understanding"},{"speaker":"Galen Low","startTime":484.86,"endTime":488.04499999999996,"body":"what the story is for you,"},{"speaker":"Galen Low","startTime":488.04499999999996,"endTime":490.605,"body":"what the story is for, all"},{"speaker":"Galen Low","startTime":488.04499999999996,"endTime":490.605,"body":"your different stakeholder"},{"speaker":"Galen Low","startTime":490.605,"endTime":493.635,"body":"groups and sort of how you can"},{"speaker":"Galen Low","startTime":490.605,"endTime":493.635,"body":"communicate that effectively."},{"speaker":"Galen Low","startTime":493.645,"endTime":494.475,"body":"And is it accurate?"},{"speaker":"Galen Low","startTime":494.485,"endTime":497.105,"body":"Because I think that's the other"},{"speaker":"Galen Low","startTime":494.485,"endTime":497.105,"body":"thing that can go unbelievably"},{"speaker":"Galen Low","startTime":497.105,"endTime":499.395,"body":"sideways, especially if you"},{"speaker":"Galen Low","startTime":497.105,"endTime":499.395,"body":"are working on a project"},{"speaker":"Galen Low","startTime":499.395,"endTime":502.105,"body":"where you might be subject"},{"speaker":"Galen Low","startTime":499.395,"endTime":502.105,"body":"to audit later on or, all"},{"speaker":"Galen Low","startTime":502.105,"endTime":503.41499999999996,"body":"other levels of oversight."},{"speaker":"Galen Low","startTime":503.67499999999995,"endTime":505.20500000000004,"body":"But yes, I love that."},{"speaker":"Galen Low","startTime":505.235,"endTime":506.46500000000003,"body":"I think it is an exciting time."},{"speaker":"Galen Low","startTime":506.495,"endTime":508.405,"body":"I like that you're"},{"speaker":"Galen Low","startTime":506.495,"endTime":508.405,"body":"combining generative AI"},{"speaker":"Galen Low","startTime":508.615,"endTime":510.895,"body":"with status reporting,"},{"speaker":"Galen Low","startTime":508.615,"endTime":510.895,"body":"and we'll get into that."},{"speaker":"Galen Low","startTime":511.015,"endTime":513.975,"body":"But first, I just wanted"},{"speaker":"Galen Low","startTime":511.015,"endTime":513.975,"body":"to kind of like dive into"},{"speaker":"Galen Low","startTime":514.235,"endTime":516.775,"body":"the meat of what I think we"},{"speaker":"Galen Low","startTime":514.235,"endTime":516.775,"body":"wanted to talk about today."},{"speaker":"Galen Low","startTime":516.775,"endTime":519.455,"body":"So at time of recording, the"},{"speaker":"Galen Low","startTime":516.775,"endTime":519.455,"body":"working title for this episode"},{"speaker":"Galen Low","startTime":519.495,"endTime":522.665,"body":"is 50 Shades of Red, Amber, and"},{"speaker":"Galen Low","startTime":519.495,"endTime":522.665,"body":"Green, which is our tongue in"},{"speaker":"Galen Low","startTime":522.665,"endTime":525.735,"body":"cheek way of saying that project"},{"speaker":"Galen Low","startTime":522.665,"endTime":525.735,"body":"status reports can mean a lot"},{"speaker":"Galen Low","startTime":525.735,"endTime":528.485,"body":"of things to a lot of different"},{"speaker":"Galen Low","startTime":525.735,"endTime":528.485,"body":"people depending on where"},{"speaker":"Galen Low","startTime":528.485,"endTime":529.905,"body":"they sit within your project."},{"speaker":"Galen Low","startTime":530.065,"endTime":532.705,"body":"And one of the things that"},{"speaker":"Galen Low","startTime":530.065,"endTime":532.705,"body":"your company is doing, QTalo,"},{"speaker":"Galen Low","startTime":532.825,"endTime":536.015,"body":"is helping project managers"},{"speaker":"Galen Low","startTime":532.825,"endTime":536.015,"body":"understand how to send the right"},{"speaker":"Galen Low","startTime":536.015,"endTime":537.905,"body":"message to the right audience."},{"speaker":"Galen Low","startTime":538.385,"endTime":540.935,"body":"And I was wondering, can you"},{"speaker":"Galen Low","startTime":538.385,"endTime":540.935,"body":"give some examples of different"},{"speaker":"Galen Low","startTime":540.935,"endTime":544.305,"body":"kinds of stakeholders and why"},{"speaker":"Galen Low","startTime":540.935,"endTime":544.305,"body":"a project manager might package"},{"speaker":"Galen Low","startTime":544.305,"endTime":547.115,"body":"the same message in a different"},{"speaker":"Galen Low","startTime":544.305,"endTime":547.115,"body":"way to make their communication"},{"speaker":"Galen Low","startTime":547.115,"endTime":547.995,"body":"a bit more effective?"},{"speaker":"Devin Mahoney","startTime":548.135,"endTime":549.3149999999999,"body":"Yeah, I sure can."},{"speaker":"Devin Mahoney","startTime":549.3249999999999,"endTime":551.225,"body":"And I appreciate the"},{"speaker":"Devin Mahoney","startTime":549.3249999999999,"endTime":551.225,"body":"question, because project"},{"speaker":"Devin Mahoney","startTime":551.225,"endTime":553.095,"body":"managers actually spend"},{"speaker":"Devin Mahoney","startTime":551.225,"endTime":553.095,"body":"a lot of time doing this."},{"speaker":"Devin Mahoney","startTime":553.665,"endTime":556.285,"body":"After you've got the data"},{"speaker":"Devin Mahoney","startTime":553.665,"endTime":556.285,"body":"together, you need to figure out"},{"speaker":"Devin Mahoney","startTime":556.305,"endTime":557.4549999999999,"body":"how you're going to communicate."},{"speaker":"Devin Mahoney","startTime":557.595,"endTime":560.1949999999999,"body":"They create a lot of"},{"speaker":"Devin Mahoney","startTime":557.595,"endTime":560.1949999999999,"body":"similar reports, but they're"},{"speaker":"Devin Mahoney","startTime":560.1949999999999,"endTime":561.055,"body":"for different audiences."},{"speaker":"Devin Mahoney","startTime":561.485,"endTime":564.345,"body":"And so the reason here is"},{"speaker":"Devin Mahoney","startTime":561.485,"endTime":564.345,"body":"that your audience is your"},{"speaker":"Devin Mahoney","startTime":564.345,"endTime":568.915,"body":"stakeholder and whether they're"},{"speaker":"Devin Mahoney","startTime":564.345,"endTime":568.915,"body":"going to read it depends on"},{"speaker":"Devin Mahoney","startTime":568.975,"endTime":570.0649999999999,"body":"like how you present that."},{"speaker":"Devin Mahoney","startTime":570.165,"endTime":572.665,"body":"And so you're looking for"},{"speaker":"Devin Mahoney","startTime":570.165,"endTime":572.665,"body":"them to take an action"},{"speaker":"Devin Mahoney","startTime":572.775,"endTime":575.865,"body":"or to receive information"},{"speaker":"Devin Mahoney","startTime":572.775,"endTime":575.865,"body":"from the status update."},{"speaker":"Devin Mahoney","startTime":575.985,"endTime":578.2149999999999,"body":"And so your report had"},{"speaker":"Devin Mahoney","startTime":575.985,"endTime":578.2149999999999,"body":"better give them the"},{"speaker":"Devin Mahoney","startTime":578.2149999999999,"endTime":579.265,"body":"information they need."},{"speaker":"Devin Mahoney","startTime":579.425,"endTime":582.265,"body":"It had better lead them to"},{"speaker":"Devin Mahoney","startTime":579.425,"endTime":582.265,"body":"the action that they need to"},{"speaker":"Devin Mahoney","startTime":582.275,"endTime":584.8149999999999,"body":"take if you're going to be a"},{"speaker":"Devin Mahoney","startTime":582.275,"endTime":584.8149999999999,"body":"successful project manager."},{"speaker":"Devin Mahoney","startTime":585.055,"endTime":587.015,"body":"So let me give you a"},{"speaker":"Devin Mahoney","startTime":585.055,"endTime":587.015,"body":"couple of examples here."},{"speaker":"Devin Mahoney","startTime":587.1949999999999,"endTime":590.645,"body":"So a daily stand up report, it's"},{"speaker":"Devin Mahoney","startTime":587.1949999999999,"endTime":590.645,"body":"going to look a lot different"},{"speaker":"Devin Mahoney","startTime":590.925,"endTime":592.3349999999999,"body":"than a report out to your boss."},{"speaker":"Devin Mahoney","startTime":592.475,"endTime":594.4649999999999,"body":"And that's going to look a"},{"speaker":"Devin Mahoney","startTime":592.475,"endTime":594.4649999999999,"body":"lot different than a report"},{"speaker":"Devin Mahoney","startTime":594.4649999999999,"endTime":597.125,"body":"that's going to your steering"},{"speaker":"Devin Mahoney","startTime":594.4649999999999,"endTime":597.125,"body":"committee that is really"},{"speaker":"Devin Mahoney","startTime":597.125,"endTime":598.3349999999999,"body":"at the very high level."},{"speaker":"Devin Mahoney","startTime":598.485,"endTime":600.8149999999999,"body":"So at a steering committee"},{"speaker":"Devin Mahoney","startTime":598.485,"endTime":600.8149999999999,"body":"level, you're really about"},{"speaker":"Devin Mahoney","startTime":600.8249999999999,"endTime":603.895,"body":"sharing what the problem is,"},{"speaker":"Devin Mahoney","startTime":600.8249999999999,"endTime":603.895,"body":"and then recommending an action."},{"speaker":"Devin Mahoney","startTime":604.135,"endTime":606.66,"body":"A developer, they need to"},{"speaker":"Devin Mahoney","startTime":604.135,"endTime":606.66,"body":"know what tasks they need"},{"speaker":"Devin Mahoney","startTime":606.66,"endTime":609.06,"body":"to accomplish for the week,"},{"speaker":"Devin Mahoney","startTime":606.66,"endTime":609.06,"body":"but why it's important."},{"speaker":"Devin Mahoney","startTime":609.26,"endTime":613.23,"body":"And then your boss, you're"},{"speaker":"Devin Mahoney","startTime":609.26,"endTime":613.23,"body":"more focused maybe on staffing"},{"speaker":"Devin Mahoney","startTime":613.29,"endTime":616.28,"body":"and giving them the context"},{"speaker":"Devin Mahoney","startTime":613.29,"endTime":616.28,"body":"for the project that helps"},{"speaker":"Devin Mahoney","startTime":616.28,"endTime":619.05,"body":"them guide the resourcing"},{"speaker":"Devin Mahoney","startTime":616.28,"endTime":619.05,"body":"that you're asking for in"},{"speaker":"Devin Mahoney","startTime":619.05,"endTime":620.01,"body":"order to accomplish this."},{"speaker":"Devin Mahoney","startTime":620.17,"endTime":622.3299999999999,"body":"And the language and"},{"speaker":"Devin Mahoney","startTime":620.17,"endTime":622.3299999999999,"body":"context for each of these"},{"speaker":"Devin Mahoney","startTime":622.3299999999999,"endTime":623.76,"body":"reports is very different."},{"speaker":"Galen Low","startTime":624.02,"endTime":626.55,"body":"I really like"},{"speaker":"Galen Low","startTime":624.02,"endTime":626.55,"body":"the angle of action because"},{"speaker":"Galen Low","startTime":626.67,"endTime":628.24,"body":"even when I was hearing"},{"speaker":"Galen Low","startTime":626.67,"endTime":628.24,"body":"it back, I'm like, Ooh,"},{"speaker":"Galen Low","startTime":628.28,"endTime":629.31,"body":"do I actually do that?"},{"speaker":"Galen Low","startTime":629.38,"endTime":631.77,"body":"In some ways, even just in the"},{"speaker":"Galen Low","startTime":629.38,"endTime":631.77,"body":"past, like 10 minutes, I've"},{"speaker":"Galen Low","startTime":631.77,"endTime":634.42,"body":"been framing it up as, yeah,"},{"speaker":"Galen Low","startTime":631.77,"endTime":634.42,"body":"you're telling the story about"},{"speaker":"Galen Low","startTime":634.42,"endTime":635.6899999999999,"body":"your project, but you're right."},{"speaker":"Galen Low","startTime":635.6899999999999,"endTime":637.7099999999999,"body":"It's it's not for the"},{"speaker":"Galen Low","startTime":635.6899999999999,"endTime":637.7099999999999,"body":"sake of telling a story."},{"speaker":"Galen Low","startTime":637.7099999999999,"endTime":640.04,"body":"It's because you want"},{"speaker":"Galen Low","startTime":637.7099999999999,"endTime":640.04,"body":"someone to do something"},{"speaker":"Galen Low","startTime":640.04,"endTime":641.0799999999999,"body":"with this information."},{"speaker":"Galen Low","startTime":641.28,"endTime":643.867,"body":"And for all of those like"},{"speaker":"Galen Low","startTime":641.28,"endTime":643.867,"body":"status updates where, folks"},{"speaker":"Galen Low","startTime":643.867,"endTime":645.935,"body":"are like, I don't even"},{"speaker":"Galen Low","startTime":643.867,"endTime":645.935,"body":"read your status updates."},{"speaker":"Galen Low","startTime":646.0749999999999,"endTime":648.415,"body":"I mean, you want to argue"},{"speaker":"Galen Low","startTime":646.0749999999999,"endTime":648.415,"body":"that they're not shaped in"},{"speaker":"Galen Low","startTime":648.415,"endTime":651.275,"body":"a way that makes it obvious"},{"speaker":"Galen Low","startTime":648.415,"endTime":651.275,"body":"that they have something to do"},{"speaker":"Galen Low","startTime":651.275,"endTime":652.665,"body":"with this information as well."},{"speaker":"Galen Low","startTime":652.765,"endTime":654.675,"body":"They might need to go"},{"speaker":"Galen Low","startTime":652.765,"endTime":654.675,"body":"out and take some action"},{"speaker":"Galen Low","startTime":654.685,"endTime":655.665,"body":"or make a decision."},{"speaker":"Galen Low","startTime":655.785,"endTime":659.255,"body":"It's not just, a chapter from"},{"speaker":"Galen Low","startTime":655.785,"endTime":659.255,"body":"that series that gets published"},{"speaker":"Galen Low","startTime":659.255,"endTime":660.3349999999999,"body":"in the newspaper week on week."},{"speaker":"Galen Low","startTime":660.355,"endTime":661.105,"body":"Am I dating myself?"},{"speaker":"Galen Low","startTime":661.105,"endTime":661.915,"body":"I might be dating myself."},{"speaker":"Galen Low","startTime":662.5649999999999,"endTime":665.0649999999999,"body":"It's not just, optional reading,"},{"speaker":"Galen Low","startTime":662.5649999999999,"endTime":665.0649999999999,"body":"but it's actually something"},{"speaker":"Galen Low","startTime":665.0649999999999,"endTime":666.115,"body":"that is part of the work."},{"speaker":"Galen Low","startTime":666.145,"endTime":667.805,"body":"It's like actually part of"},{"speaker":"Galen Low","startTime":666.145,"endTime":667.805,"body":"the collaboration process."},{"speaker":"Galen Low","startTime":668.4549999999999,"endTime":671.285,"body":"And yeah, then when you look"},{"speaker":"Galen Low","startTime":668.4549999999999,"endTime":671.285,"body":"at it through that lens, then"},{"speaker":"Galen Low","startTime":671.285,"endTime":672.115,"body":"it's really clear, right?"},{"speaker":"Galen Low","startTime":672.115,"endTime":675.865,"body":"It's okay, well, definitely we"},{"speaker":"Galen Low","startTime":672.115,"endTime":675.865,"body":"need to be shaping this in a"},{"speaker":"Galen Low","startTime":675.865,"endTime":678.3349999999999,"body":"way that is clear of what to do."},{"speaker":"Galen Low","startTime":678.345,"endTime":680.875,"body":"Because, if it wasn't a status"},{"speaker":"Galen Low","startTime":678.345,"endTime":680.875,"body":"update, it was just an email"},{"speaker":"Galen Low","startTime":680.875,"endTime":682.345,"body":"being like, Hey, can you make"},{"speaker":"Galen Low","startTime":680.875,"endTime":682.345,"body":"sure we're doing this thing?"},{"speaker":"Devin Mahoney","startTime":682.505,"endTime":683.265,"body":"It"},{"speaker":"Devin Mahoney","startTime":682.505,"endTime":683.265,"body":"doesn't go anywhere."},{"speaker":"Galen Low","startTime":683.3349999999999,"endTime":684.865,"body":"Yeah, we'd be"},{"speaker":"Galen Low","startTime":683.3349999999999,"endTime":684.865,"body":"focusing a little differently."},{"speaker":"Devin Mahoney","startTime":685.015,"endTime":686.4549999999999,"body":"Project"},{"speaker":"Devin Mahoney","startTime":685.015,"endTime":686.4549999999999,"body":"managers are leaders."},{"speaker":"Devin Mahoney","startTime":686.525,"endTime":687.505,"body":"We are leaders."},{"speaker":"Devin Mahoney","startTime":687.645,"endTime":691.035,"body":"And this is how we provide"},{"speaker":"Devin Mahoney","startTime":687.645,"endTime":691.035,"body":"our leadership is through"},{"speaker":"Devin Mahoney","startTime":691.035,"endTime":694.125,"body":"the status reports and giving"},{"speaker":"Devin Mahoney","startTime":691.035,"endTime":694.125,"body":"people the right action"},{"speaker":"Devin Mahoney","startTime":694.145,"endTime":695.0749999999999,"body":"with the right information."},{"speaker":"Galen Low","startTime":695.5749999999999,"endTime":695.9449999999999,"body":"Love that."},{"speaker":"Galen Low","startTime":696.025,"endTime":696.375,"body":"Preach."},{"speaker":"Galen Low","startTime":697.625,"endTime":700.795,"body":"I guess the other thing I"},{"speaker":"Galen Low","startTime":697.625,"endTime":700.795,"body":"could say is that there might"},{"speaker":"Galen Low","startTime":700.795,"endTime":703.525,"body":"be some folks listening who"},{"speaker":"Galen Low","startTime":700.795,"endTime":703.525,"body":"are like, I don't do that."},{"speaker":"Galen Low","startTime":703.625,"endTime":705.0849999999999,"body":"My status report is"},{"speaker":"Galen Low","startTime":703.625,"endTime":705.0849999999999,"body":"my status report."},{"speaker":"Galen Low","startTime":705.185,"endTime":707.845,"body":"Like why are you wasting"},{"speaker":"Galen Low","startTime":705.185,"endTime":707.845,"body":"all this time tailoring for"},{"speaker":"Galen Low","startTime":707.845,"endTime":708.8249999999999,"body":"all these different folks?"},{"speaker":"Galen Low","startTime":708.8249999999999,"endTime":712.1949999999999,"body":"Isn't that kind of the opposite"},{"speaker":"Galen Low","startTime":708.8249999999999,"endTime":712.1949999999999,"body":"of being strategic in the"},{"speaker":"Galen Low","startTime":712.1949999999999,"endTime":715.2049999999999,"body":"sense that, you're spending"},{"speaker":"Galen Low","startTime":712.1949999999999,"endTime":715.2049999999999,"body":"all this time reshaping the"},{"speaker":"Galen Low","startTime":715.2049999999999,"endTime":718.115,"body":"same data into different"},{"speaker":"Galen Low","startTime":715.2049999999999,"endTime":718.115,"body":"words for different people."},{"speaker":"Galen Low","startTime":718.425,"endTime":720.115,"body":"They're like, I'll just"},{"speaker":"Galen Low","startTime":718.425,"endTime":720.115,"body":"send out one status update."},{"speaker":"Galen Low","startTime":720.125,"endTime":720.865,"body":"That's all I do."},{"speaker":"Galen Low","startTime":721.005,"endTime":724.98,"body":"But clearly like tailoring"},{"speaker":"Galen Low","startTime":721.005,"endTime":724.98,"body":"is sort of the thing that"},{"speaker":"Galen Low","startTime":725.01,"endTime":728.24,"body":"underpins your mantra, in a"},{"speaker":"Galen Low","startTime":725.01,"endTime":728.24,"body":"way, especially with QTalo."},{"speaker":"Galen Low","startTime":728.6,"endTime":731.04,"body":"I'm just wondering what are"},{"speaker":"Galen Low","startTime":728.6,"endTime":731.04,"body":"some examples of some of the"},{"speaker":"Galen Low","startTime":731.04,"endTime":734.53,"body":"chaos that tailoring your"},{"speaker":"Galen Low","startTime":731.04,"endTime":734.53,"body":"communications can help avoid?"},{"speaker":"Devin Mahoney","startTime":735.06,"endTime":736.86,"body":"Yeah, now"},{"speaker":"Devin Mahoney","startTime":735.06,"endTime":736.86,"body":"that's a good question too."},{"speaker":"Devin Mahoney","startTime":737.12,"endTime":740.05,"body":"When you're thinking about the"},{"speaker":"Devin Mahoney","startTime":737.12,"endTime":740.05,"body":"messaging, if you send out the"},{"speaker":"Devin Mahoney","startTime":740.14,"endTime":743.7099999999999,"body":"same message to everyone, like"},{"speaker":"Devin Mahoney","startTime":740.14,"endTime":743.7099999999999,"body":"the example as I shared, the"},{"speaker":"Devin Mahoney","startTime":743.7099999999999,"endTime":745.02,"body":"raw status, it's very similar."},{"speaker":"Devin Mahoney","startTime":745.1899999999999,"endTime":747.8299999999999,"body":"But each of these reports"},{"speaker":"Devin Mahoney","startTime":745.1899999999999,"endTime":747.8299999999999,"body":"really does have different"},{"speaker":"Devin Mahoney","startTime":747.8399999999999,"endTime":750.3199999999999,"body":"goals and different"},{"speaker":"Devin Mahoney","startTime":747.8399999999999,"endTime":750.3199999999999,"body":"communications needed in order"},{"speaker":"Devin Mahoney","startTime":750.3199999999999,"endTime":751.35,"body":"to accomplish those goals."},{"speaker":"Devin Mahoney","startTime":751.56,"endTime":752.99,"body":"And so, let's take the C-suite."},{"speaker":"Devin Mahoney","startTime":753.1999999999999,"endTime":756.38,"body":"We want them to be involved"},{"speaker":"Devin Mahoney","startTime":753.1999999999999,"endTime":756.38,"body":"as little as possible."},{"speaker":"Devin Mahoney","startTime":756.845,"endTime":759.385,"body":"They should know that things"},{"speaker":"Devin Mahoney","startTime":756.845,"endTime":759.385,"body":"are going the way that"},{"speaker":"Devin Mahoney","startTime":759.385,"endTime":760.675,"body":"we're expecting it to go."},{"speaker":"Devin Mahoney","startTime":760.845,"endTime":764.605,"body":"And if we exposed every little"},{"speaker":"Devin Mahoney","startTime":760.845,"endTime":764.605,"body":"bug and potential problem to"},{"speaker":"Devin Mahoney","startTime":764.605,"endTime":767.505,"body":"that high a level, they wouldn't"},{"speaker":"Devin Mahoney","startTime":764.605,"endTime":767.505,"body":"know what to focus on, and"},{"speaker":"Devin Mahoney","startTime":767.505,"endTime":768.785,"body":"we would lose trust in them."},{"speaker":"Devin Mahoney","startTime":769.0849999999999,"endTime":772.255,"body":"We're using our judgment as"},{"speaker":"Devin Mahoney","startTime":769.0849999999999,"endTime":772.255,"body":"project managers to give them"},{"speaker":"Devin Mahoney","startTime":772.255,"endTime":773.605,"body":"the insight on what to focus on."},{"speaker":"Devin Mahoney","startTime":773.8249999999999,"endTime":776.535,"body":"Now, if we're talking about,"},{"speaker":"Devin Mahoney","startTime":773.8249999999999,"endTime":776.535,"body":"let's say a set of problems"},{"speaker":"Devin Mahoney","startTime":776.545,"endTime":778.855,"body":"that can be solved with"},{"speaker":"Devin Mahoney","startTime":776.545,"endTime":778.855,"body":"resourcing, and we're trying"},{"speaker":"Devin Mahoney","startTime":778.855,"endTime":781.935,"body":"to convince our boss to add"},{"speaker":"Devin Mahoney","startTime":778.855,"endTime":781.935,"body":"a new person to the team."},{"speaker":"Devin Mahoney","startTime":782.3349999999999,"endTime":784.755,"body":"Well, we're going to present"},{"speaker":"Devin Mahoney","startTime":782.3349999999999,"endTime":784.755,"body":"a certain set of risks that"},{"speaker":"Devin Mahoney","startTime":784.765,"endTime":787.525,"body":"are risks to this project,"},{"speaker":"Devin Mahoney","startTime":784.765,"endTime":787.525,"body":"and that's something that"},{"speaker":"Devin Mahoney","startTime":787.525,"endTime":788.4449999999999,"body":"our boss needs to see."},{"speaker":"Devin Mahoney","startTime":788.625,"endTime":790.295,"body":"But the steering committee"},{"speaker":"Devin Mahoney","startTime":788.625,"endTime":790.295,"body":"doesn't need to see"},{"speaker":"Devin Mahoney","startTime":790.295,"endTime":792.385,"body":"that, the developers"},{"speaker":"Devin Mahoney","startTime":790.295,"endTime":792.385,"body":"don't need to see that."},{"speaker":"Devin Mahoney","startTime":792.675,"endTime":796.735,"body":"We are avoiding a lot of chaos"},{"speaker":"Devin Mahoney","startTime":792.675,"endTime":796.735,"body":"that gets around mixed messaging"},{"speaker":"Devin Mahoney","startTime":796.885,"endTime":799.765,"body":"by directing the message to the"},{"speaker":"Devin Mahoney","startTime":796.885,"endTime":799.765,"body":"goal that we want to accomplish."},{"speaker":"Galen Low","startTime":800.155,"endTime":802.095,"body":"It makes sense to"},{"speaker":"Galen Low","startTime":800.155,"endTime":802.095,"body":"me, especially in the sense"},{"speaker":"Galen Low","startTime":802.095,"endTime":802.9449999999999,"body":"of what you said, right?"},{"speaker":"Galen Low","startTime":802.9449999999999,"endTime":803.845,"body":"It's what is our goal?"},{"speaker":"Galen Low","startTime":803.845,"endTime":806.385,"body":"If our goal is to like kind"},{"speaker":"Galen Low","startTime":803.845,"endTime":806.385,"body":"of keep this person like"},{"speaker":"Galen Low","startTime":806.385,"endTime":810.015,"body":"from fixating on, unimportant"},{"speaker":"Galen Low","startTime":806.385,"endTime":810.015,"body":"details or, getting too"},{"speaker":"Galen Low","startTime":810.015,"endTime":812.405,"body":"involved because it starts like"},{"speaker":"Galen Low","startTime":810.015,"endTime":812.405,"body":"breaking their trust, then,"},{"speaker":"Galen Low","startTime":812.415,"endTime":813.8149999999999,"body":"we can message differently."},{"speaker":"Galen Low","startTime":814.045,"endTime":816.175,"body":"In some ways I'm like,"},{"speaker":"Galen Low","startTime":814.045,"endTime":816.175,"body":"yeah, that sounds strategic,"},{"speaker":"Galen Low","startTime":816.355,"endTime":818.415,"body":"but to another person"},{"speaker":"Galen Low","startTime":816.355,"endTime":818.415,"body":"that might sound sneaky."},{"speaker":"Galen Low","startTime":818.495,"endTime":820.735,"body":"What is your take on"},{"speaker":"Galen Low","startTime":818.495,"endTime":820.735,"body":"like the sort of ethics"},{"speaker":"Galen Low","startTime":821.135,"endTime":824.7149999999999,"body":"of being very selective"},{"speaker":"Galen Low","startTime":821.135,"endTime":824.7149999999999,"body":"about, oh, what details"},{"speaker":"Galen Low","startTime":824.7149999999999,"endTime":825.685,"body":"are communicating to whom?"},{"speaker":"Devin Mahoney","startTime":825.9449999999999,"endTime":828.415,"body":"Yeah, well first"},{"speaker":"Devin Mahoney","startTime":825.9449999999999,"endTime":828.415,"body":"of all, don't lie about it."},{"speaker":"Devin Mahoney","startTime":828.475,"endTime":830.4449999999999,"body":"Like, when you're"},{"speaker":"Devin Mahoney","startTime":828.475,"endTime":830.4449999999999,"body":"telling the C-suite that"},{"speaker":"Devin Mahoney","startTime":830.4449999999999,"endTime":833.025,"body":"everything's okay, I mean,"},{"speaker":"Devin Mahoney","startTime":830.4449999999999,"endTime":833.025,"body":"everything has to be okay."},{"speaker":"Devin Mahoney","startTime":833.1949999999999,"endTime":836.665,"body":"But be upfront, communicate"},{"speaker":"Devin Mahoney","startTime":833.1949999999999,"endTime":836.665,"body":"early and often when things"},{"speaker":"Devin Mahoney","startTime":836.665,"endTime":840.095,"body":"are shifting into that shade"},{"speaker":"Devin Mahoney","startTime":836.665,"endTime":840.095,"body":"of amber so that the whole"},{"speaker":"Devin Mahoney","startTime":840.095,"endTime":843.2149999999999,"body":"company can get on top of that"},{"speaker":"Devin Mahoney","startTime":840.095,"endTime":843.2149999999999,"body":"and get behind you and the"},{"speaker":"Devin Mahoney","startTime":843.2149999999999,"endTime":844.145,"body":"solution that you proposed."},{"speaker":"Devin Mahoney","startTime":844.155,"endTime":846.005,"body":"Otherwise, you just lose"},{"speaker":"Devin Mahoney","startTime":844.155,"endTime":846.005,"body":"all this credibility."},{"speaker":"Devin Mahoney","startTime":846.2049999999999,"endTime":848.595,"body":"So, a lot of this messaging"},{"speaker":"Devin Mahoney","startTime":846.2049999999999,"endTime":848.595,"body":"is actually to maintain"},{"speaker":"Devin Mahoney","startTime":848.595,"endTime":851.615,"body":"credibility, to know that when"},{"speaker":"Devin Mahoney","startTime":848.595,"endTime":851.615,"body":"you as a project manager say"},{"speaker":"Devin Mahoney","startTime":851.615,"endTime":852.875,"body":"something, that you mean it."},{"speaker":"Devin Mahoney","startTime":852.995,"endTime":855.495,"body":"And those limited number of"},{"speaker":"Devin Mahoney","startTime":852.995,"endTime":855.495,"body":"words that you're using to"},{"speaker":"Devin Mahoney","startTime":855.495,"endTime":858.485,"body":"describe what's going on are"},{"speaker":"Devin Mahoney","startTime":855.495,"endTime":858.485,"body":"actually the most important"},{"speaker":"Devin Mahoney","startTime":858.485,"endTime":859.9449999999999,"body":"things that they need to read."},{"speaker":"Galen Low","startTime":860.385,"endTime":860.795,"body":"I like that."},{"speaker":"Galen Low","startTime":860.795,"endTime":864.645,"body":"Yeah, it's like you're almost"},{"speaker":"Galen Low","startTime":860.795,"endTime":864.645,"body":"the filter for them, not to hide"},{"speaker":"Galen Low","startTime":864.645,"endTime":868.895,"body":"anything, but to make sure that"},{"speaker":"Galen Low","startTime":864.645,"endTime":868.895,"body":"it's something digestible and"},{"speaker":"Galen Low","startTime":868.895,"endTime":871.895,"body":"readable and relevant to them,"},{"speaker":"Galen Low","startTime":868.895,"endTime":871.895,"body":"yeah, but not lying about it."},{"speaker":"Galen Low","startTime":873.725,"endTime":876.055,"body":"I wonder if we could dive"},{"speaker":"Galen Low","startTime":873.725,"endTime":876.055,"body":"into the tool that you're"},{"speaker":"Galen Low","startTime":876.055,"endTime":877.245,"body":"developing at QTalo."},{"speaker":"Galen Low","startTime":877.355,"endTime":879.495,"body":"And, I've teased at the"},{"speaker":"Galen Low","startTime":877.355,"endTime":879.495,"body":"beginning about, generative"},{"speaker":"Galen Low","startTime":879.495,"endTime":883.525,"body":"AI do we need to care about"},{"speaker":"Galen Low","startTime":879.495,"endTime":883.525,"body":"the actual activity of putting"},{"speaker":"Galen Low","startTime":883.525,"endTime":884.725,"body":"together a status report?"},{"speaker":"Galen Low","startTime":884.785,"endTime":886.525,"body":"Will we have that robot soon?"},{"speaker":"Galen Low","startTime":886.775,"endTime":887.9549999999999,"body":"And if not, why?"},{"speaker":"Galen Low","startTime":888.485,"endTime":891.2149999999999,"body":"But I wondered if you could"},{"speaker":"Galen Low","startTime":888.485,"endTime":891.2149999999999,"body":"just tell us a little bit about"},{"speaker":"Galen Low","startTime":891.405,"endTime":894.915,"body":"the workflow of the tool and"},{"speaker":"Galen Low","startTime":891.405,"endTime":894.915,"body":"maybe just like how you've"},{"speaker":"Galen Low","startTime":894.9549999999999,"endTime":898.345,"body":"categorized different types"},{"speaker":"Galen Low","startTime":894.9549999999999,"endTime":898.345,"body":"of project communications and"},{"speaker":"Galen Low","startTime":898.345,"endTime":901.985,"body":"different groups of stakeholders"},{"speaker":"Galen Low","startTime":898.345,"endTime":901.985,"body":"and like how a project manager"},{"speaker":"Galen Low","startTime":901.985,"endTime":904.9549999999999,"body":"would go in and like tune that"},{"speaker":"Galen Low","startTime":901.985,"endTime":904.9549999999999,"body":"up just like, I don't know,"},{"speaker":"Galen Low","startTime":904.97,"endTime":905.8,"body":"just walk us through the flow."},{"speaker":"Devin Mahoney","startTime":906.17,"endTime":906.62,"body":"Sure."},{"speaker":"Devin Mahoney","startTime":906.8199999999999,"endTime":910.12,"body":"So first of all, the cool thing"},{"speaker":"Devin Mahoney","startTime":906.8199999999999,"endTime":910.12,"body":"about QTalo is it's read only."},{"speaker":"Devin Mahoney","startTime":910.3,"endTime":913.5699999999999,"body":"Our tool is not another tool"},{"speaker":"Devin Mahoney","startTime":910.3,"endTime":913.5699999999999,"body":"that you have to go and update."},{"speaker":"Devin Mahoney","startTime":913.8,"endTime":917.29,"body":"It is taking every piece of"},{"speaker":"Devin Mahoney","startTime":913.8,"endTime":917.29,"body":"data about your projects."},{"speaker":"Devin Mahoney","startTime":917.4599999999999,"endTime":919.97,"body":"It's taking it from"},{"speaker":"Devin Mahoney","startTime":917.4599999999999,"endTime":919.97,"body":"all of your PM tools."},{"speaker":"Devin Mahoney","startTime":919.97,"endTime":922.47,"body":"It's taking it from all of"},{"speaker":"Devin Mahoney","startTime":919.97,"endTime":922.47,"body":"your communication tools."},{"speaker":"Devin Mahoney","startTime":922.5899999999999,"endTime":924.52,"body":"You don't need to have"},{"speaker":"Devin Mahoney","startTime":922.5899999999999,"endTime":924.52,"body":"your inbox organized"},{"speaker":"Devin Mahoney","startTime":924.52,"endTime":925.2099999999999,"body":"to make sense of this."},{"speaker":"Devin Mahoney","startTime":925.645,"endTime":928.725,"body":"It really knows what a project"},{"speaker":"Devin Mahoney","startTime":925.645,"endTime":928.725,"body":"is and what communication"},{"speaker":"Devin Mahoney","startTime":928.725,"endTime":929.855,"body":"is involved in that project."},{"speaker":"Devin Mahoney","startTime":930.025,"endTime":932.145,"body":"And it gives you back the"},{"speaker":"Devin Mahoney","startTime":930.025,"endTime":932.145,"body":"information that you could"},{"speaker":"Devin Mahoney","startTime":932.145,"endTime":934.785,"body":"have found anyway, but it's"},{"speaker":"Devin Mahoney","startTime":932.145,"endTime":934.785,"body":"much, much faster at that."},{"speaker":"Devin Mahoney","startTime":935.175,"endTime":937.655,"body":"So as it's bringing all"},{"speaker":"Devin Mahoney","startTime":935.175,"endTime":937.655,"body":"this data together about"},{"speaker":"Devin Mahoney","startTime":937.655,"endTime":939.685,"body":"a project, it's giving"},{"speaker":"Devin Mahoney","startTime":937.655,"endTime":939.685,"body":"you this full picture of"},{"speaker":"Devin Mahoney","startTime":939.685,"endTime":941.625,"body":"everything that's happened"},{"speaker":"Devin Mahoney","startTime":939.685,"endTime":941.625,"body":"recently on that project."},{"speaker":"Devin Mahoney","startTime":941.935,"endTime":945.285,"body":"And since it anticipates what"},{"speaker":"Devin Mahoney","startTime":941.935,"endTime":945.285,"body":"your project communication"},{"speaker":"Devin Mahoney","startTime":945.285,"endTime":948.42,"body":"needs are, like you've got"},{"speaker":"Devin Mahoney","startTime":945.285,"endTime":948.42,"body":"a weekly report, or you've"},{"speaker":"Devin Mahoney","startTime":948.43,"endTime":950.85,"body":"got this ad hoc stand"},{"speaker":"Devin Mahoney","startTime":948.43,"endTime":950.85,"body":"up that you need to do."},{"speaker":"Devin Mahoney","startTime":951.04,"endTime":953.27,"body":"It's generating these status"},{"speaker":"Devin Mahoney","startTime":951.04,"endTime":953.27,"body":"reports that you need,"},{"speaker":"Devin Mahoney","startTime":953.41,"endTime":955.63,"body":"before you need them so"},{"speaker":"Devin Mahoney","startTime":953.41,"endTime":955.63,"body":"that you can engage your"},{"speaker":"Devin Mahoney","startTime":955.63,"endTime":957.0699999999999,"body":"stakeholders most effectively."},{"speaker":"Devin Mahoney","startTime":957.43,"endTime":961.2099999999999,"body":"And, it also allows you, in the"},{"speaker":"Devin Mahoney","startTime":957.43,"endTime":961.2099999999999,"body":"workflow, to customize these"},{"speaker":"Devin Mahoney","startTime":961.22,"endTime":962.29,"body":"updates for the stakeholder."},{"speaker":"Devin Mahoney","startTime":962.54,"endTime":965.52,"body":"And, I just want to say again"},{"speaker":"Devin Mahoney","startTime":962.54,"endTime":965.52,"body":"this really isn't another tool"},{"speaker":"Devin Mahoney","startTime":965.52,"endTime":966.68,"body":"that you need to update by hand."},{"speaker":"Devin Mahoney","startTime":966.9399999999999,"endTime":969.9399999999999,"body":"You can take it, you can use"},{"speaker":"Devin Mahoney","startTime":966.9399999999999,"endTime":969.9399999999999,"body":"it, you can do a quick update,"},{"speaker":"Devin Mahoney","startTime":970.05,"endTime":972.55,"body":"and then you can leave it alone"},{"speaker":"Devin Mahoney","startTime":970.05,"endTime":972.55,"body":"until you need another update."},{"speaker":"Galen Low","startTime":972.87,"endTime":973.24,"body":"I like that."},{"speaker":"Galen Low","startTime":973.24,"endTime":974.18,"body":"It's like the stitcher."},{"speaker":"Galen Low","startTime":974.23,"endTime":975.88,"body":"It's not trying to"},{"speaker":"Galen Low","startTime":974.23,"endTime":975.88,"body":"replace any technology."},{"speaker":"Galen Low","startTime":975.89,"endTime":978.37,"body":"It's funny because tool sprawl"},{"speaker":"Galen Low","startTime":975.89,"endTime":978.37,"body":"is kind of that thing where"},{"speaker":"Galen Low","startTime":978.42,"endTime":981.1,"body":"I don't know, it comes up"},{"speaker":"Galen Low","startTime":978.42,"endTime":981.1,"body":"a lot in our community and"},{"speaker":"Galen Low","startTime":981.1,"endTime":983.26,"body":"in our content about, how"},{"speaker":"Galen Low","startTime":981.1,"endTime":983.26,"body":"many tools are you using?"},{"speaker":"Galen Low","startTime":983.26,"endTime":985.23,"body":"And then everyone's"},{"speaker":"Galen Low","startTime":983.26,"endTime":985.23,"body":"oh man, like a dozen."},{"speaker":"Galen Low","startTime":985.3399999999999,"endTime":986.47,"body":"We're like, wow, a dozen."},{"speaker":"Galen Low","startTime":986.74,"endTime":988.02,"body":"And at the same time, then we"},{"speaker":"Galen Low","startTime":986.74,"endTime":988.02,"body":"look at ourselves and we're"},{"speaker":"Galen Low","startTime":988.02,"endTime":989.11,"body":"like, yeah, we use a dozen too."},{"speaker":"Galen Low","startTime":989.12,"endTime":991.86,"body":"I don't know if there's any"},{"speaker":"Galen Low","startTime":989.12,"endTime":991.86,"body":"team out there, executing a"},{"speaker":"Galen Low","startTime":991.86,"endTime":996.3399999999999,"body":"project that isn't using, a"},{"speaker":"Galen Low","startTime":991.86,"endTime":996.3399999999999,"body":"dozen different tools or more."},{"speaker":"Galen Low","startTime":996.605,"endTime":998.785,"body":"You see some software companies"},{"speaker":"Galen Low","startTime":996.605,"endTime":998.785,"body":"trying to move in the direction"},{"speaker":"Galen Low","startTime":998.785,"endTime":1001.405,"body":"of yeah, we're here to replace"},{"speaker":"Galen Low","startTime":998.785,"endTime":1001.405,"body":"all of that sprawl, but the"},{"speaker":"Galen Low","startTime":1001.405,"endTime":1004.235,"body":"uphill battle that I think"},{"speaker":"Galen Low","startTime":1001.405,"endTime":1004.235,"body":"they're up against is we like"},{"speaker":"Galen Low","startTime":1004.235,"endTime":1006.995,"body":"these tools yes, we have to"},{"speaker":"Galen Low","startTime":1004.235,"endTime":1006.995,"body":"go all over the place to grab"},{"speaker":"Galen Low","startTime":1006.995,"endTime":1009.255,"body":"information from different"},{"speaker":"Galen Low","startTime":1006.995,"endTime":1009.255,"body":"tools, but the reason why"},{"speaker":"Galen Low","startTime":1009.295,"endTime":1011.035,"body":"we have all the tools is"},{"speaker":"Galen Low","startTime":1009.295,"endTime":1011.035,"body":"because we like each of them."},{"speaker":"Galen Low","startTime":1011.3249999999999,"endTime":1013.595,"body":"So, what I like about it is"},{"speaker":"Galen Low","startTime":1011.3249999999999,"endTime":1013.595,"body":"that it's gonna go in, it's"},{"speaker":"Galen Low","startTime":1013.595,"endTime":1016.865,"body":"gonna, as you say, read only,"},{"speaker":"Galen Low","startTime":1013.595,"endTime":1016.865,"body":"it's gonna pull it in from"},{"speaker":"Galen Low","startTime":1016.875,"endTime":1019.905,"body":"the tools that you're using,"},{"speaker":"Galen Low","startTime":1016.875,"endTime":1019.905,"body":"and it's going to make a"},{"speaker":"Galen Low","startTime":1019.935,"endTime":1022.485,"body":"suggestion, I guess, on here's"},{"speaker":"Galen Low","startTime":1019.935,"endTime":1022.485,"body":"how your project is going?"},{"speaker":"Devin Mahoney","startTime":1022.675,"endTime":1024.915,"body":"Yeah, it's gonna"},{"speaker":"Devin Mahoney","startTime":1022.675,"endTime":1024.915,"body":"give you the update, and we'll"},{"speaker":"Devin Mahoney","startTime":1024.915,"endTime":1028.305,"body":"help you customize that so that"},{"speaker":"Devin Mahoney","startTime":1024.915,"endTime":1028.305,"body":"it's the right update for your"},{"speaker":"Devin Mahoney","startTime":1028.305,"endTime":1030.98,"body":"steering committee, or it's"},{"speaker":"Devin Mahoney","startTime":1028.305,"endTime":1030.98,"body":"the right update so you, you"},{"speaker":"Devin Mahoney","startTime":1030.99,"endTime":1033.71,"body":"show all the risks about your"},{"speaker":"Devin Mahoney","startTime":1030.99,"endTime":1033.71,"body":"project to your boss so you"},{"speaker":"Devin Mahoney","startTime":1033.73,"endTime":1035.93,"body":"can actually have a productive"},{"speaker":"Devin Mahoney","startTime":1033.73,"endTime":1035.93,"body":"conversation about that."},{"speaker":"Galen Low","startTime":1036.09,"endTime":1037.99,"body":"And is"},{"speaker":"Galen Low","startTime":1036.09,"endTime":1037.99,"body":"there a nosy executive,"},{"speaker":"Galen Low","startTime":1038.01,"endTime":1039.21,"body":"like setting template?"},{"speaker":"Devin Mahoney","startTime":1041.75,"endTime":1043.67,"body":"Oh, hope you"},{"speaker":"Devin Mahoney","startTime":1041.75,"endTime":1043.67,"body":"don't have one of those nosy"},{"speaker":"Devin Mahoney","startTime":1043.67,"endTime":1046.27,"body":"executives, cause honestly"},{"speaker":"Devin Mahoney","startTime":1043.67,"endTime":1046.27,"body":"they have better things to do."},{"speaker":"Devin Mahoney","startTime":1046.53,"endTime":1048.24,"body":"But this is about"},{"speaker":"Devin Mahoney","startTime":1046.53,"endTime":1048.24,"body":"credibility, right?"},{"speaker":"Devin Mahoney","startTime":1048.43,"endTime":1051.94,"body":"We're trying to give project"},{"speaker":"Devin Mahoney","startTime":1048.43,"endTime":1051.94,"body":"managers the ability to"},{"speaker":"Devin Mahoney","startTime":1051.94,"endTime":1052.98,"body":"demonstrate credibility."},{"speaker":"Devin Mahoney","startTime":1053.03,"endTime":1054.6399999999999,"body":"This is what's going"},{"speaker":"Devin Mahoney","startTime":1053.03,"endTime":1054.6399999999999,"body":"on with the project."},{"speaker":"Devin Mahoney","startTime":1054.6399999999999,"endTime":1056.12,"body":"This is exactly what"},{"speaker":"Devin Mahoney","startTime":1054.6399999999999,"endTime":1056.12,"body":"you need to know."},{"speaker":"Devin Mahoney","startTime":1056.29,"endTime":1057.93,"body":"If you need more detail,"},{"speaker":"Devin Mahoney","startTime":1056.29,"endTime":1057.93,"body":"we'll give it to you."},{"speaker":"Devin Mahoney","startTime":1058.03,"endTime":1060.71,"body":"But stick at the high level"},{"speaker":"Devin Mahoney","startTime":1058.03,"endTime":1060.71,"body":"because the project is going"},{"speaker":"Devin Mahoney","startTime":1060.71,"endTime":1061.86,"body":"exactly as we expected."},{"speaker":"Devin Mahoney","startTime":1061.96,"endTime":1064.12,"body":"Or, it's not, and"},{"speaker":"Devin Mahoney","startTime":1061.96,"endTime":1064.12,"body":"here's the deviation."},{"speaker":"Galen Low","startTime":1064.56,"endTime":1065.34,"body":"It's"},{"speaker":"Galen Low","startTime":1064.56,"endTime":1065.34,"body":"really interesting."},{"speaker":"Galen Low","startTime":1065.61,"endTime":1067.81,"body":"One of the things I'm thinking"},{"speaker":"Galen Low","startTime":1065.61,"endTime":1067.81,"body":"about right now is I come from"},{"speaker":"Galen Low","startTime":1067.81,"endTime":1071.34,"body":"an agency background, so it"},{"speaker":"Galen Low","startTime":1067.81,"endTime":1071.34,"body":"would be not uncommon for us to"},{"speaker":"Galen Low","startTime":1071.34,"endTime":1074.31,"body":"have an internal status report"},{"speaker":"Galen Low","startTime":1071.34,"endTime":1074.31,"body":"and an external status report."},{"speaker":"Galen Low","startTime":1074.495,"endTime":1077.055,"body":"And nothing too fishy, but"},{"speaker":"Galen Low","startTime":1074.495,"endTime":1077.055,"body":"just, as you say, it's like,"},{"speaker":"Galen Low","startTime":1077.135,"endTime":1079.315,"body":"there's only so much we"},{"speaker":"Galen Low","startTime":1077.135,"endTime":1079.315,"body":"need to disclose to external"},{"speaker":"Galen Low","startTime":1079.315,"endTime":1080.395,"body":"parties versus internal."},{"speaker":"Galen Low","startTime":1080.395,"endTime":1081.385,"body":"It's going to be a"},{"speaker":"Galen Low","startTime":1080.395,"endTime":1081.385,"body":"different message."},{"speaker":"Galen Low","startTime":1081.555,"endTime":1083.905,"body":"But to the point where we"},{"speaker":"Galen Low","startTime":1081.555,"endTime":1083.905,"body":"actually had internal Jira,"},{"speaker":"Galen Low","startTime":1084.115,"endTime":1086.445,"body":"and internal Jira was where"},{"speaker":"Galen Low","startTime":1084.115,"endTime":1086.445,"body":"we could just cut loose."},{"speaker":"Galen Low","startTime":1086.465,"endTime":1087.425,"body":"It was cuss words."},{"speaker":"Galen Low","startTime":1087.425,"endTime":1089.905,"body":"It was, we weren't trash"},{"speaker":"Galen Low","startTime":1087.425,"endTime":1089.905,"body":"talking anybody, but it was"},{"speaker":"Galen Low","startTime":1089.905,"endTime":1093.7649999999999,"body":"definitely the not safe for"},{"speaker":"Galen Low","startTime":1089.905,"endTime":1093.7649999999999,"body":"client chat versus, formal"},{"speaker":"Galen Low","startTime":1093.7649999999999,"endTime":1094.875,"body":"project communications."},{"speaker":"Galen Low","startTime":1095.125,"endTime":1097.495,"body":"And I'm just in my head, I'm"},{"speaker":"Galen Low","startTime":1095.125,"endTime":1097.495,"body":"thinking, I'm like, Oh, what"},{"speaker":"Galen Low","startTime":1097.495,"endTime":1100.7549999999999,"body":"if QTalo goes in and pulls"},{"speaker":"Galen Low","startTime":1097.495,"endTime":1100.7549999999999,"body":"all these conversations,"},{"speaker":"Galen Low","startTime":1100.925,"endTime":1103.545,"body":"the four days worth of us"},{"speaker":"Galen Low","startTime":1100.925,"endTime":1103.545,"body":"going back and forth on"},{"speaker":"Galen Low","startTime":1103.545,"endTime":1106.175,"body":"this, like API integration"},{"speaker":"Galen Low","startTime":1103.545,"endTime":1106.175,"body":"and how much it sucks."},{"speaker":"Galen Low","startTime":1106.175,"endTime":1107.825,"body":"And why is this"},{"speaker":"Galen Low","startTime":1106.175,"endTime":1107.825,"body":"requirement a thing?"},{"speaker":"Galen Low","startTime":1108.175,"endTime":1110.7749999999999,"body":"And then, how much control"},{"speaker":"Galen Low","startTime":1108.175,"endTime":1110.7749999999999,"body":"do you have, I guess, as a"},{"speaker":"Galen Low","startTime":1110.7749999999999,"endTime":1113.555,"body":"project manager, to pull in all"},{"speaker":"Galen Low","startTime":1110.7749999999999,"endTime":1113.555,"body":"this stuff, even if it's all"},{"speaker":"Galen Low","startTime":1113.555,"endTime":1115.825,"body":"accurate, no hallucinations,"},{"speaker":"Galen Low","startTime":1113.555,"endTime":1115.825,"body":"but to the point where it's"},{"speaker":"Galen Low","startTime":1115.835,"endTime":1118.285,"body":"so accurate that it's actually"},{"speaker":"Galen Low","startTime":1115.835,"endTime":1118.285,"body":"all the dirty laundry,"},{"speaker":"Galen Low","startTime":1118.485,"endTime":1121.2549999999999,"body":"like, how does that come to"},{"speaker":"Galen Low","startTime":1118.485,"endTime":1121.2549999999999,"body":"bear in your tool, and how"},{"speaker":"Galen Low","startTime":1121.2549999999999,"endTime":1122.085,"body":"are you approaching that?"},{"speaker":"Devin Mahoney","startTime":1122.385,"endTime":1124.685,"body":"So, first of all,"},{"speaker":"Devin Mahoney","startTime":1122.385,"endTime":1124.685,"body":"there was a study, I think it"},{"speaker":"Devin Mahoney","startTime":1124.705,"endTime":1129.415,"body":"was just maybe two months old of"},{"speaker":"Devin Mahoney","startTime":1124.705,"endTime":1129.415,"body":"open-source software, how often"},{"speaker":"Devin Mahoney","startTime":1129.415,"endTime":1132.195,"body":"curse words are used in the"},{"speaker":"Devin Mahoney","startTime":1129.415,"endTime":1132.195,"body":"software, and the code quality."},{"speaker":"Devin Mahoney","startTime":1132.535,"endTime":1134.675,"body":"And there's a positive"},{"speaker":"Devin Mahoney","startTime":1132.535,"endTime":1134.675,"body":"correlation here."},{"speaker":"Galen Low","startTime":1135.315,"endTime":1135.675,"body":"I love that."},{"speaker":"Devin Mahoney","startTime":1136.345,"endTime":1138.085,"body":"I'm just saying"},{"speaker":"Devin Mahoney","startTime":1136.345,"endTime":1138.085,"body":"this is like kind of a good"},{"speaker":"Devin Mahoney","startTime":1138.085,"endTime":1139.305,"body":"thing that you're letting loose."},{"speaker":"Devin Mahoney","startTime":1139.375,"endTime":1141.2549999999999,"body":"You're being honest"},{"speaker":"Devin Mahoney","startTime":1139.375,"endTime":1141.2549999999999,"body":"with yourselves."},{"speaker":"Devin Mahoney","startTime":1141.565,"endTime":1143.595,"body":"Look, QTalo is your view."},{"speaker":"Devin Mahoney","startTime":1143.805,"endTime":1147.565,"body":"Executives don't have a"},{"speaker":"Devin Mahoney","startTime":1143.805,"endTime":1147.565,"body":"view into what you can see."},{"speaker":"Devin Mahoney","startTime":1147.705,"endTime":1150.325,"body":"You are fundamentally"},{"speaker":"Devin Mahoney","startTime":1147.705,"endTime":1150.325,"body":"presenting, you're using"},{"speaker":"Devin Mahoney","startTime":1150.325,"endTime":1153.5049999999999,"body":"your judgment to say,"},{"speaker":"Devin Mahoney","startTime":1150.325,"endTime":1153.5049999999999,"body":"this is what's going on."},{"speaker":"Devin Mahoney","startTime":1153.745,"endTime":1155.925,"body":"I will abbreviate the status."},{"speaker":"Devin Mahoney","startTime":1155.955,"endTime":1158.745,"body":"I will make it like just"},{"speaker":"Devin Mahoney","startTime":1155.955,"endTime":1158.745,"body":"so it's the actionable ones"},{"speaker":"Devin Mahoney","startTime":1158.865,"endTime":1159.965,"body":"so that they get to see it."},{"speaker":"Devin Mahoney","startTime":1160.185,"endTime":1163.885,"body":"Or maybe you want to expose,"},{"speaker":"Devin Mahoney","startTime":1160.185,"endTime":1163.885,"body":"a couple of the inside jokes"},{"speaker":"Devin Mahoney","startTime":1163.885,"endTime":1166.785,"body":"as a way to show the team"},{"speaker":"Devin Mahoney","startTime":1163.885,"endTime":1166.785,"body":"camaraderie that is going on."},{"speaker":"Devin Mahoney","startTime":1166.825,"endTime":1170.055,"body":"I mean, executives kind of need"},{"speaker":"Devin Mahoney","startTime":1166.825,"endTime":1170.055,"body":"to let loose a little bit too."},{"speaker":"Devin Mahoney","startTime":1170.235,"endTime":1173.455,"body":"But it's all so customizable,"},{"speaker":"Devin Mahoney","startTime":1170.235,"endTime":1173.455,"body":"just as it is in real life."},{"speaker":"Devin Mahoney","startTime":1173.635,"endTime":1176.165,"body":"Just as it is, like, when"},{"speaker":"Devin Mahoney","startTime":1173.635,"endTime":1176.165,"body":"you as a project manager"},{"speaker":"Devin Mahoney","startTime":1176.175,"endTime":1178.695,"body":"without this tool get to"},{"speaker":"Devin Mahoney","startTime":1176.175,"endTime":1178.695,"body":"present or not present."},{"speaker":"Devin Mahoney","startTime":1178.835,"endTime":1180.545,"body":"Because you're using your"},{"speaker":"Devin Mahoney","startTime":1178.835,"endTime":1180.545,"body":"discretion and you're"},{"speaker":"Devin Mahoney","startTime":1180.545,"endTime":1182.5249999999999,"body":"using your leadership"},{"speaker":"Devin Mahoney","startTime":1180.545,"endTime":1182.5249999999999,"body":"to decide what goes in."},{"speaker":"Galen Low","startTime":1182.73,"endTime":1184.29,"body":"Where my head goes"},{"speaker":"Galen Low","startTime":1182.73,"endTime":1184.29,"body":"is okay, well, there's so"},{"speaker":"Galen Low","startTime":1184.29,"endTime":1185.79,"body":"many things that can happen"},{"speaker":"Galen Low","startTime":1184.29,"endTime":1185.79,"body":"on a project and so many"},{"speaker":"Galen Low","startTime":1185.79,"endTime":1187.94,"body":"different types of communication"},{"speaker":"Galen Low","startTime":1185.79,"endTime":1187.94,"body":"that happened on a project."},{"speaker":"Galen Low","startTime":1188.35,"endTime":1190.52,"body":"How are you training your"},{"speaker":"Galen Low","startTime":1188.35,"endTime":1190.52,"body":"software to kind of deal"},{"speaker":"Galen Low","startTime":1190.52,"endTime":1191.44,"body":"with all these scenarios?"},{"speaker":"Galen Low","startTime":1191.78,"endTime":1194.34,"body":"But I guess even actually,"},{"speaker":"Galen Low","startTime":1191.78,"endTime":1194.34,"body":"maybe this is two questions is"},{"speaker":"Galen Low","startTime":1194.35,"endTime":1195.59,"body":"like, how are you training it?"},{"speaker":"Galen Low","startTime":1195.83,"endTime":1199.19,"body":"And where are there lines around"},{"speaker":"Galen Low","startTime":1195.83,"endTime":1199.19,"body":"like the privacy of it all?"},{"speaker":"Galen Low","startTime":1199.24,"endTime":1201.3999999999999,"body":"And sort of the"},{"speaker":"Galen Low","startTime":1199.24,"endTime":1201.3999999999999,"body":"integrity of all of it."},{"speaker":"Galen Low","startTime":1201.43,"endTime":1205.01,"body":"And people are, speaking freely"},{"speaker":"Galen Low","startTime":1201.43,"endTime":1205.01,"body":"right now in certain tools."},{"speaker":"Galen Low","startTime":1205.245,"endTime":1208.725,"body":"And, our software is learning"},{"speaker":"Galen Low","startTime":1205.245,"endTime":1208.725,"body":"from that, but at what point"},{"speaker":"Galen Low","startTime":1209.095,"endTime":1211.665,"body":"is it kind of, will people"},{"speaker":"Galen Low","startTime":1209.095,"endTime":1211.665,"body":"become like a bit like self"},{"speaker":"Galen Low","startTime":1211.665,"endTime":1213.645,"body":"conscious about the fact that,"},{"speaker":"Galen Low","startTime":1211.665,"endTime":1213.645,"body":"yeah, there's this kind of"},{"speaker":"Galen Low","startTime":1213.685,"endTime":1216.375,"body":"tool going in and learning"},{"speaker":"Galen Low","startTime":1213.685,"endTime":1216.375,"body":"from everything we're saying"},{"speaker":"Galen Low","startTime":1216.375,"endTime":1219.5249999999999,"body":"and all these tools, and could"},{"speaker":"Galen Low","startTime":1216.375,"endTime":1219.5249999999999,"body":"it like potentially stifle"},{"speaker":"Galen Low","startTime":1219.545,"endTime":1220.565,"body":"some of the conversation?"},{"speaker":"Galen Low","startTime":1220.625,"endTime":1220.835,"body":"Okay."},{"speaker":"Galen Low","startTime":1220.835,"endTime":1221.885,"body":"That was three questions, but..."},{"speaker":"Devin Mahoney","startTime":1222.185,"endTime":1223.725,"body":"Well, let me"},{"speaker":"Devin Mahoney","startTime":1222.185,"endTime":1223.725,"body":"tackle the kind of privacy"},{"speaker":"Devin Mahoney","startTime":1223.725,"endTime":1225.905,"body":"question first, because I"},{"speaker":"Devin Mahoney","startTime":1223.725,"endTime":1225.905,"body":"think that's a big deal."},{"speaker":"Devin Mahoney","startTime":1225.985,"endTime":1230.11,"body":"When you're using QTalo, we're"},{"speaker":"Devin Mahoney","startTime":1225.985,"endTime":1230.11,"body":"giving you a view into what"},{"speaker":"Devin Mahoney","startTime":1230.11,"endTime":1231.71,"body":"you as an employee can see."},{"speaker":"Devin Mahoney","startTime":1231.91,"endTime":1234.1299999999999,"body":"You can't see what"},{"speaker":"Devin Mahoney","startTime":1231.91,"endTime":1234.1299999999999,"body":"your boss can see."},{"speaker":"Devin Mahoney","startTime":1234.25,"endTime":1236.55,"body":"You can't see what"},{"speaker":"Devin Mahoney","startTime":1234.25,"endTime":1236.55,"body":"your employees can see."},{"speaker":"Devin Mahoney","startTime":1236.71,"endTime":1238.82,"body":"So if somebody's playing a"},{"speaker":"Devin Mahoney","startTime":1236.71,"endTime":1238.82,"body":"surprise birthday party for"},{"speaker":"Devin Mahoney","startTime":1238.82,"endTime":1240.96,"body":"you, it's not gonna come"},{"speaker":"Devin Mahoney","startTime":1238.82,"endTime":1240.96,"body":"up until you're surprised."},{"speaker":"Devin Mahoney","startTime":1241.3,"endTime":1244.06,"body":"So that stuff is not available"},{"speaker":"Devin Mahoney","startTime":1241.3,"endTime":1244.06,"body":"to you unless it's something"},{"speaker":"Devin Mahoney","startTime":1244.06,"endTime":1245.57,"body":"that you can literally see."},{"speaker":"Devin Mahoney","startTime":1245.57,"endTime":1247.98,"body":"We're relying on the tool"},{"speaker":"Devin Mahoney","startTime":1245.57,"endTime":1247.98,"body":"to restrict access that way."},{"speaker":"Devin Mahoney","startTime":1248.29,"endTime":1251.43,"body":"You know, so does this stifle"},{"speaker":"Devin Mahoney","startTime":1248.29,"endTime":1251.43,"body":"your willingness to talk freely?"},{"speaker":"Devin Mahoney","startTime":1251.48,"endTime":1254.06,"body":"I mean, Slack sure doesn't, even"},{"speaker":"Devin Mahoney","startTime":1251.48,"endTime":1254.06,"body":"though everything is recorded."},{"speaker":"Devin Mahoney","startTime":1254.2,"endTime":1255.09,"body":"Email sure doesn't."},{"speaker":"Devin Mahoney","startTime":1255.25,"endTime":1257.07,"body":"So I don't think this"},{"speaker":"Devin Mahoney","startTime":1255.25,"endTime":1257.07,"body":"is going to do it."},{"speaker":"Devin Mahoney","startTime":1257.16,"endTime":1258.76,"body":"I don't think this is going"},{"speaker":"Devin Mahoney","startTime":1257.16,"endTime":1258.76,"body":"to be the nail in that coffin."},{"speaker":"Devin Mahoney","startTime":1259.0,"endTime":1261.6,"body":"You asked another question"},{"speaker":"Devin Mahoney","startTime":1259.0,"endTime":1261.6,"body":"about, how do we train our"},{"speaker":"Devin Mahoney","startTime":1261.6,"endTime":1263.68,"body":"software to deal with different"},{"speaker":"Devin Mahoney","startTime":1261.6,"endTime":1263.68,"body":"stakeholder scenarios?"},{"speaker":"Devin Mahoney","startTime":1264.26,"endTime":1266.45,"body":"So we have a lot of"},{"speaker":"Devin Mahoney","startTime":1264.26,"endTime":1266.45,"body":"different personas that"},{"speaker":"Devin Mahoney","startTime":1266.45,"endTime":1267.6299999999999,"body":"just come right baked in."},{"speaker":"Devin Mahoney","startTime":1267.87,"endTime":1270.61,"body":"We've got the executive, we've"},{"speaker":"Devin Mahoney","startTime":1267.87,"endTime":1270.61,"body":"got the steering committee,"},{"speaker":"Devin Mahoney","startTime":1270.75,"endTime":1274.02,"body":"we've got your development"},{"speaker":"Devin Mahoney","startTime":1270.75,"endTime":1274.02,"body":"team, we've got other, counting"},{"speaker":"Devin Mahoney","startTime":1274.02,"endTime":1276.44,"body":"and other overhead teams that"},{"speaker":"Devin Mahoney","startTime":1274.02,"endTime":1276.44,"body":"are already baked into the"},{"speaker":"Devin Mahoney","startTime":1276.44,"endTime":1277.53,"body":"software that are messages."},{"speaker":"Devin Mahoney","startTime":1277.81,"endTime":1281.16,"body":"And so we built the software"},{"speaker":"Devin Mahoney","startTime":1277.81,"endTime":1281.16,"body":"already to handle, the"},{"speaker":"Devin Mahoney","startTime":1281.16,"endTime":1283.19,"body":"variety of personas that"},{"speaker":"Devin Mahoney","startTime":1281.16,"endTime":1283.19,"body":"we're just anticipating"},{"speaker":"Devin Mahoney","startTime":1283.19,"endTime":1283.82,"body":"that you might have."},{"speaker":"Devin Mahoney","startTime":1284.0249999999999,"endTime":1287.865,"body":"But you actually get to take"},{"speaker":"Devin Mahoney","startTime":1284.0249999999999,"endTime":1287.865,"body":"those generalized profiles and"},{"speaker":"Devin Mahoney","startTime":1287.945,"endTime":1290.415,"body":"you feed examples of your own"},{"speaker":"Devin Mahoney","startTime":1287.945,"endTime":1290.415,"body":"writing to that stakeholder."},{"speaker":"Devin Mahoney","startTime":1290.635,"endTime":1293.875,"body":"And then we can modify the"},{"speaker":"Devin Mahoney","startTime":1290.635,"endTime":1293.875,"body":"summary so it's more tailored"},{"speaker":"Devin Mahoney","startTime":1293.875,"endTime":1295.495,"body":"to what you've written before."},{"speaker":"Devin Mahoney","startTime":1295.905,"endTime":1298.365,"body":"And then further, you can"},{"speaker":"Devin Mahoney","startTime":1295.905,"endTime":1298.365,"body":"even update that messaging."},{"speaker":"Devin Mahoney","startTime":1298.385,"endTime":1300.495,"body":"So if we didn't say it"},{"speaker":"Devin Mahoney","startTime":1298.385,"endTime":1300.495,"body":"quite right, you'd be"},{"speaker":"Devin Mahoney","startTime":1300.495,"endTime":1301.675,"body":"like, okay, hey, try again."},{"speaker":"Devin Mahoney","startTime":1301.695,"endTime":1303.465,"body":"You need to be a"},{"speaker":"Devin Mahoney","startTime":1301.695,"endTime":1303.465,"body":"little bit more formal."},{"speaker":"Devin Mahoney","startTime":1303.465,"endTime":1305.5,"body":"Or, Okay, you lighten"},{"speaker":"Devin Mahoney","startTime":1303.465,"endTime":1305.5,"body":"up a little bit."},{"speaker":"Devin Mahoney","startTime":1305.52,"endTime":1306.29,"body":"That's too long."},{"speaker":"Devin Mahoney","startTime":1306.3999999999999,"endTime":1307.27,"body":"Make it a little shorter."},{"speaker":"Devin Mahoney","startTime":1307.44,"endTime":1310.42,"body":"So, with that, we're able to"},{"speaker":"Devin Mahoney","startTime":1307.44,"endTime":1310.42,"body":"kind of create these personas"},{"speaker":"Devin Mahoney","startTime":1310.61,"endTime":1314.17,"body":"for you, where you are"},{"speaker":"Devin Mahoney","startTime":1310.61,"endTime":1314.17,"body":"writing to a stakeholder, and"},{"speaker":"Devin Mahoney","startTime":1314.17,"endTime":1316.49,"body":"produce the content that makes"},{"speaker":"Devin Mahoney","startTime":1314.17,"endTime":1316.49,"body":"sense for that stakeholder."},{"speaker":"Galen Low","startTime":1316.81,"endTime":1317.24,"body":"I love that."},{"speaker":"Galen Low","startTime":1317.29,"endTime":1319.47,"body":"And actually, it's one of the"},{"speaker":"Galen Low","startTime":1317.29,"endTime":1319.47,"body":"things that, I mean, we're"},{"speaker":"Galen Low","startTime":1319.47,"endTime":1321.43,"body":"recording this, obviously,"},{"speaker":"Galen Low","startTime":1319.47,"endTime":1321.43,"body":"at a certain point in time,"},{"speaker":"Galen Low","startTime":1321.43,"endTime":1322.44,"body":"so this might not age well."},{"speaker":"Galen Low","startTime":1322.44,"endTime":1325.23,"body":"But I think right now the"},{"speaker":"Galen Low","startTime":1322.44,"endTime":1325.23,"body":"way we're using ChatGPT,"},{"speaker":"Galen Low","startTime":1325.61,"endTime":1327.28,"body":"for example, one of"},{"speaker":"Galen Low","startTime":1325.61,"endTime":1327.28,"body":"the things I see that's"},{"speaker":"Galen Low","startTime":1327.29,"endTime":1328.6399999999999,"body":"underutilized is exactly that."},{"speaker":"Galen Low","startTime":1328.6399999999999,"endTime":1331.7069999999999,"body":"It's it'll let me help you"},{"speaker":"Galen Low","startTime":1328.6399999999999,"endTime":1331.7069999999999,"body":"be more like me, let me train"},{"speaker":"Galen Low","startTime":1331.7069999999999,"endTime":1334.847,"body":"you, try and use this tone of"},{"speaker":"Galen Low","startTime":1331.7069999999999,"endTime":1334.847,"body":"voice, and say less, say more"},{"speaker":"Galen Low","startTime":1334.877,"endTime":1337.507,"body":"I think that whole tweaking is"},{"speaker":"Galen Low","startTime":1334.877,"endTime":1337.507,"body":"a bit emergent, at least with"},{"speaker":"Galen Low","startTime":1337.517,"endTime":1339.617,"body":"the, in the circles I travel"},{"speaker":"Galen Low","startTime":1337.517,"endTime":1339.617,"body":"in, the people I talk to."},{"speaker":"Galen Low","startTime":1339.667,"endTime":1341.747,"body":"They're they're using it"},{"speaker":"Galen Low","startTime":1339.667,"endTime":1341.747,"body":"like Google, ask a question,"},{"speaker":"Galen Low","startTime":1341.747,"endTime":1343.817,"body":"get an answer, okay, thank"},{"speaker":"Galen Low","startTime":1341.747,"endTime":1343.817,"body":"you, instead of actually"},{"speaker":"Galen Low","startTime":1343.817,"endTime":1344.9769999999999,"body":"taking the time to train it."},{"speaker":"Galen Low","startTime":1345.307,"endTime":1348.307,"body":"And maybe sometimes because"},{"speaker":"Galen Low","startTime":1345.307,"endTime":1348.307,"body":"they're a bit resistant to"},{"speaker":"Galen Low","startTime":1348.307,"endTime":1354.387,"body":"the idea that, this machine,"},{"speaker":"Galen Low","startTime":1348.307,"endTime":1354.387,"body":"this LLM can, accurately mimic"},{"speaker":"Galen Low","startTime":1354.387,"endTime":1357.547,"body":"how they would write an email"},{"speaker":"Galen Low","startTime":1354.387,"endTime":1357.547,"body":"to this particular client."},{"speaker":"Galen Low","startTime":1357.617,"endTime":1360.387,"body":"And, in some ways there's"},{"speaker":"Galen Low","startTime":1357.617,"endTime":1360.387,"body":"this fear almost, right?"},{"speaker":"Galen Low","startTime":1360.387,"endTime":1363.137,"body":"Or at least like this hesitancy"},{"speaker":"Galen Low","startTime":1360.387,"endTime":1363.137,"body":"to be like, yeah, I'm going to"},{"speaker":"Galen Low","startTime":1363.137,"endTime":1366.767,"body":"invest the time to train this"},{"speaker":"Galen Low","startTime":1363.137,"endTime":1366.767,"body":"software to be more like me."},{"speaker":"Galen Low","startTime":1367.047,"endTime":1371.627,"body":"Because then I can say to"},{"speaker":"Galen Low","startTime":1367.047,"endTime":1371.627,"body":"myself, well, software in a"},{"speaker":"Galen Low","startTime":1371.627,"endTime":1375.407,"body":"matter of a few days, learned"},{"speaker":"Galen Low","startTime":1371.627,"endTime":1375.407,"body":"to be me, what does that say"},{"speaker":"Galen Low","startTime":1375.407,"endTime":1376.737,"body":"about me and my humanity?"},{"speaker":"Galen Low","startTime":1376.787,"endTime":1378.667,"body":"I think there's there's a"},{"speaker":"Galen Low","startTime":1376.787,"endTime":1378.667,"body":"sort of resistance to it, but"},{"speaker":"Galen Low","startTime":1378.667,"endTime":1381.4669999999999,"body":"I like that idea that, yeah,"},{"speaker":"Galen Low","startTime":1378.667,"endTime":1381.4669999999999,"body":"this is of course, something"},{"speaker":"Galen Low","startTime":1381.7269999999999,"endTime":1382.827,"body":"that's here to help you."},{"speaker":"Galen Low","startTime":1383.107,"endTime":1385.147,"body":"It's not making decisions"},{"speaker":"Galen Low","startTime":1383.107,"endTime":1385.147,"body":"for you necessarily."},{"speaker":"Galen Low","startTime":1385.147,"endTime":1389.417,"body":"It's here to help and it can"},{"speaker":"Galen Low","startTime":1385.147,"endTime":1389.417,"body":"be more like you, at least"},{"speaker":"Galen Low","startTime":1389.417,"endTime":1392.327,"body":"in the communication to the"},{"speaker":"Galen Low","startTime":1389.417,"endTime":1392.327,"body":"stakeholder to make your job"},{"speaker":"Galen Low","startTime":1392.497,"endTime":1394.247,"body":"easier here to help, I guess."},{"speaker":"Devin Mahoney","startTime":1394.417,"endTime":1396.407,"body":"And I think"},{"speaker":"Devin Mahoney","startTime":1394.417,"endTime":1396.407,"body":"kind what you're getting at is"},{"speaker":"Devin Mahoney","startTime":1396.437,"endTime":1400.647,"body":"kind of interesting is okay,"},{"speaker":"Devin Mahoney","startTime":1396.437,"endTime":1400.647,"body":"if AI is producing this stuff,"},{"speaker":"Devin Mahoney","startTime":1400.7069999999999,"endTime":1403.677,"body":"and our job is to review these"},{"speaker":"Devin Mahoney","startTime":1400.7069999999999,"endTime":1403.677,"body":"updates what are we doing here?"},{"speaker":"Devin Mahoney","startTime":1403.687,"endTime":1404.647,"body":"What's our purpose in life?"},{"speaker":"Devin Mahoney","startTime":1404.7269999999999,"endTime":1406.257,"body":"I want to go back to"},{"speaker":"Devin Mahoney","startTime":1404.7269999999999,"endTime":1406.257,"body":"maybe one of your earlier"},{"speaker":"Devin Mahoney","startTime":1406.257,"endTime":1408.347,"body":"questions, because well,"},{"speaker":"Devin Mahoney","startTime":1406.257,"endTime":1408.347,"body":"first of all, AI is coming,"},{"speaker":"Devin Mahoney","startTime":1408.347,"endTime":1409.442,"body":"and it's going to be here."},{"speaker":"Devin Mahoney","startTime":1409.482,"endTime":1411.192,"body":"It's here, whether"},{"speaker":"Devin Mahoney","startTime":1409.482,"endTime":1411.192,"body":"you, we like it or not."},{"speaker":"Devin Mahoney","startTime":1411.242,"endTime":1413.782,"body":"And so we might as well"},{"speaker":"Devin Mahoney","startTime":1411.242,"endTime":1413.782,"body":"embrace it because it's going"},{"speaker":"Devin Mahoney","startTime":1413.782,"endTime":1416.392,"body":"to make things better for us"},{"speaker":"Devin Mahoney","startTime":1413.782,"endTime":1416.392,"body":"in a lot of different ways."},{"speaker":"Devin Mahoney","startTime":1416.682,"endTime":1420.5819999999999,"body":"More specifically, it's going"},{"speaker":"Devin Mahoney","startTime":1416.682,"endTime":1420.5819999999999,"body":"to enable us to level up the"},{"speaker":"Devin Mahoney","startTime":1420.5819999999999,"endTime":1422.972,"body":"type of communication we can"},{"speaker":"Devin Mahoney","startTime":1420.5819999999999,"endTime":1422.972,"body":"have with our stakeholders."},{"speaker":"Devin Mahoney","startTime":1423.272,"endTime":1427.182,"body":"We're here to establish trust"},{"speaker":"Devin Mahoney","startTime":1423.272,"endTime":1427.182,"body":"and establish communication."},{"speaker":"Devin Mahoney","startTime":1427.502,"endTime":1431.1019999999999,"body":"We can take the AI, we can take"},{"speaker":"Devin Mahoney","startTime":1427.502,"endTime":1431.1019999999999,"body":"its summary, we can go validate"},{"speaker":"Devin Mahoney","startTime":1431.1019999999999,"endTime":1432.302,"body":"and verify what it's saying."},{"speaker":"Devin Mahoney","startTime":1432.627,"endTime":1435.4569999999999,"body":"And now that it's doing it,"},{"speaker":"Devin Mahoney","startTime":1432.627,"endTime":1435.4569999999999,"body":"we can anticipate the needs"},{"speaker":"Devin Mahoney","startTime":1435.567,"endTime":1437.917,"body":"of our different stakeholders"},{"speaker":"Devin Mahoney","startTime":1435.567,"endTime":1437.917,"body":"and we can ask these more"},{"speaker":"Devin Mahoney","startTime":1437.917,"endTime":1440.377,"body":"insightful questions and we"},{"speaker":"Devin Mahoney","startTime":1437.917,"endTime":1440.377,"body":"can help drive the company"},{"speaker":"Devin Mahoney","startTime":1440.377,"endTime":1443.437,"body":"forward and really get back"},{"speaker":"Devin Mahoney","startTime":1440.377,"endTime":1443.437,"body":"to the point where we're"},{"speaker":"Devin Mahoney","startTime":1443.437,"endTime":1446.267,"body":"leading the company from the"},{"speaker":"Devin Mahoney","startTime":1443.437,"endTime":1446.267,"body":"middle from our own position."},{"speaker":"Devin Mahoney","startTime":1446.557,"endTime":1448.127,"body":"So a couple examples here."},{"speaker":"Devin Mahoney","startTime":1448.397,"endTime":1451.577,"body":"So you can now ask, I've"},{"speaker":"Devin Mahoney","startTime":1448.397,"endTime":1451.577,"body":"got a problem with my team."},{"speaker":"Devin Mahoney","startTime":1451.7069999999999,"endTime":1455.057,"body":"Who else in this company has"},{"speaker":"Devin Mahoney","startTime":1451.7069999999999,"endTime":1455.057,"body":"tackled a similar problem?"},{"speaker":"Devin Mahoney","startTime":1455.2169999999999,"endTime":1457.647,"body":"And you might find an"},{"speaker":"Devin Mahoney","startTime":1455.2169999999999,"endTime":1457.647,"body":"answer from a year ago at"},{"speaker":"Devin Mahoney","startTime":1457.647,"endTime":1458.807,"body":"a totally different team."},{"speaker":"Devin Mahoney","startTime":1458.9769999999999,"endTime":1461.697,"body":"And now you can bring this"},{"speaker":"Devin Mahoney","startTime":1458.9769999999999,"endTime":1461.697,"body":"resource in to say, Hey, we've"},{"speaker":"Devin Mahoney","startTime":1461.697,"endTime":1462.827,"body":"got something similar going on."},{"speaker":"Devin Mahoney","startTime":1462.837,"endTime":1463.7269999999999,"body":"Help us tackle this."},{"speaker":"Devin Mahoney","startTime":1464.117,"endTime":1465.107,"body":"A project manager."},{"speaker":"Devin Mahoney","startTime":1465.412,"endTime":1468.782,"body":"You can go in and say, Hey,"},{"speaker":"Devin Mahoney","startTime":1465.412,"endTime":1468.782,"body":"what did we expect how this"},{"speaker":"Devin Mahoney","startTime":1468.782,"endTime":1469.5819999999999,"body":"product was going to go?"},{"speaker":"Devin Mahoney","startTime":1469.762,"endTime":1470.922,"body":"And how did that diverge?"},{"speaker":"Devin Mahoney","startTime":1470.922,"endTime":1472.202,"body":"And what is the outcome of this?"},{"speaker":"Devin Mahoney","startTime":1472.472,"endTime":1475.422,"body":"We're asking like really"},{"speaker":"Devin Mahoney","startTime":1472.472,"endTime":1475.422,"body":"insightful questions and not"},{"speaker":"Devin Mahoney","startTime":1475.422,"endTime":1478.912,"body":"relying on our memory of what"},{"speaker":"Devin Mahoney","startTime":1475.422,"endTime":1478.912,"body":"might've happened, but we're"},{"speaker":"Devin Mahoney","startTime":1478.912,"endTime":1482.072,"body":"relying on what our actual"},{"speaker":"Devin Mahoney","startTime":1478.912,"endTime":1482.072,"body":"state of mind was then and"},{"speaker":"Devin Mahoney","startTime":1482.262,"endTime":1483.552,"body":"start measuring ourselves."},{"speaker":"Devin Mahoney","startTime":1483.892,"endTime":1488.282,"body":"And so, there's like a whole"},{"speaker":"Devin Mahoney","startTime":1483.892,"endTime":1488.282,"body":"world of communications and"},{"speaker":"Devin Mahoney","startTime":1488.312,"endTime":1490.472,"body":"additional skills that we"},{"speaker":"Devin Mahoney","startTime":1488.312,"endTime":1490.472,"body":"can get to you here because"},{"speaker":"Devin Mahoney","startTime":1490.492,"endTime":1491.792,"body":"AI is doing the basics."},{"speaker":"Galen Low","startTime":1492.322,"endTime":1494.482,"body":"What I love the"},{"speaker":"Galen Low","startTime":1492.322,"endTime":1494.482,"body":"most about kind of your"},{"speaker":"Galen Low","startTime":1494.497,"endTime":1498.017,"body":"approach is that it is"},{"speaker":"Galen Low","startTime":1494.497,"endTime":1498.017,"body":"communication oriented and I'm"},{"speaker":"Galen Low","startTime":1498.017,"endTime":1500.7069999999999,"body":"thinking about things like,"},{"speaker":"Galen Low","startTime":1498.017,"endTime":1500.7069999999999,"body":"two years ago, we're having"},{"speaker":"Galen Low","startTime":1500.7069999999999,"endTime":1503.517,"body":"conversations around like"},{"speaker":"Galen Low","startTime":1500.7069999999999,"endTime":1503.517,"body":"data driven estimation, right?"},{"speaker":"Galen Low","startTime":1503.527,"endTime":1506.187,"body":"And it's okay, well, if you've"},{"speaker":"Galen Low","startTime":1503.527,"endTime":1506.187,"body":"got good data from your projects"},{"speaker":"Galen Low","startTime":1506.427,"endTime":1507.597,"body":"about did it land on time?"},{"speaker":"Galen Low","startTime":1507.607,"endTime":1508.447,"body":"Was it on budget?"},{"speaker":"Galen Low","startTime":1508.7269999999999,"endTime":1509.4769999999999,"body":"What was the scope?"},{"speaker":"Galen Low","startTime":1509.4769999999999,"endTime":1511.507,"body":"And can we compare"},{"speaker":"Galen Low","startTime":1509.4769999999999,"endTime":1511.507,"body":"apples to apples for this"},{"speaker":"Galen Low","startTime":1511.517,"endTime":1513.307,"body":"other project that we're"},{"speaker":"Galen Low","startTime":1511.517,"endTime":1513.307,"body":"scoping and estimating?"},{"speaker":"Galen Low","startTime":1513.447,"endTime":1515.077,"body":"And the answer was always,"},{"speaker":"Galen Low","startTime":1513.447,"endTime":1515.077,"body":"well, you have to have"},{"speaker":"Galen Low","startTime":1515.077,"endTime":1516.287,"body":"really good data, right?"},{"speaker":"Galen Low","startTime":1516.327,"endTime":1518.177,"body":"In the sense that I worked"},{"speaker":"Galen Low","startTime":1516.327,"endTime":1518.177,"body":"with a lot of companies where"},{"speaker":"Galen Low","startTime":1518.177,"endTime":1520.167,"body":"they were struggling to figure"},{"speaker":"Galen Low","startTime":1518.177,"endTime":1520.167,"body":"out that exact, like sort of"},{"speaker":"Galen Low","startTime":1520.167,"endTime":1522.547,"body":"taxonomy and record keeping"},{"speaker":"Galen Low","startTime":1520.167,"endTime":1522.547,"body":"so that they could look along"},{"speaker":"Galen Low","startTime":1522.547,"endTime":1524.7269999999999,"body":"that column in a spreadsheet"},{"speaker":"Galen Low","startTime":1522.547,"endTime":1524.7269999999999,"body":"and go, this scored an eight,"},{"speaker":"Galen Low","startTime":1524.7269999999999,"endTime":1526.697,"body":"this scored a nine, this scored"},{"speaker":"Galen Low","startTime":1524.7269999999999,"endTime":1526.697,"body":"an eleven, whatever, right?"},{"speaker":"Galen Low","startTime":1526.737,"endTime":1529.487,"body":"And be able to compare"},{"speaker":"Galen Low","startTime":1526.737,"endTime":1529.487,"body":"this data based on, like"},{"speaker":"Galen Low","startTime":1529.7169999999999,"endTime":1531.687,"body":"quantitative style data."},{"speaker":"Galen Low","startTime":1531.927,"endTime":1534.377,"body":"Whereas, what you just said"},{"speaker":"Galen Low","startTime":1531.927,"endTime":1534.377,"body":"is kind of more it's this"},{"speaker":"Galen Low","startTime":1534.437,"endTime":1537.2069999999999,"body":"qualitative data that, to"},{"speaker":"Galen Low","startTime":1534.437,"endTime":1537.2069999999999,"body":"your point, gets recorded"},{"speaker":"Galen Low","startTime":1537.2069999999999,"endTime":1539.557,"body":"anyways mostly in the"},{"speaker":"Galen Low","startTime":1537.2069999999999,"endTime":1539.557,"body":"tools that we're using."},{"speaker":"Galen Low","startTime":1539.767,"endTime":1542.987,"body":"And instead of necessarily"},{"speaker":"Galen Low","startTime":1539.767,"endTime":1542.987,"body":"having to, have a team go"},{"speaker":"Galen Low","startTime":1543.017,"endTime":1545.367,"body":"through and trawl through"},{"speaker":"Galen Low","startTime":1543.017,"endTime":1545.367,"body":"all of this and then give"},{"speaker":"Galen Low","startTime":1545.417,"endTime":1548.167,"body":"every conversation from every"},{"speaker":"Galen Low","startTime":1545.417,"endTime":1548.167,"body":"project a score so that we"},{"speaker":"Galen Low","startTime":1548.167,"endTime":1550.387,"body":"can kind of figure out, how"},{"speaker":"Galen Low","startTime":1548.167,"endTime":1550.387,"body":"to package this data and have"},{"speaker":"Galen Low","startTime":1550.387,"endTime":1553.797,"body":"some historicals, it's just"},{"speaker":"Galen Low","startTime":1550.387,"endTime":1553.797,"body":"a search through, doing some"},{"speaker":"Galen Low","startTime":1553.9569999999999,"endTime":1555.847,"body":"probably, natural language"},{"speaker":"Galen Low","startTime":1553.9569999999999,"endTime":1555.847,"body":"processing and figuring out"},{"speaker":"Galen Low","startTime":1555.877,"endTime":1557.857,"body":"kind of like certain sentiments"},{"speaker":"Galen Low","startTime":1555.877,"endTime":1557.857,"body":"around certain keywords."},{"speaker":"Galen Low","startTime":1557.857,"endTime":1559.997,"body":"And you can like, look at"},{"speaker":"Galen Low","startTime":1557.857,"endTime":1559.997,"body":"that and be like, Oh yeah,"},{"speaker":"Galen Low","startTime":1559.997,"endTime":1562.247,"body":"like I see the conversation"},{"speaker":"Galen Low","startTime":1559.997,"endTime":1562.247,"body":"of where this happened."},{"speaker":"Galen Low","startTime":1562.257,"endTime":1564.7269999999999,"body":"Not, I see that it scored"},{"speaker":"Galen Low","startTime":1562.257,"endTime":1564.7269999999999,"body":"an eight, but I can actually"},{"speaker":"Galen Low","startTime":1564.787,"endTime":1566.257,"body":"see the conversation."},{"speaker":"Galen Low","startTime":1566.4669999999999,"endTime":1568.697,"body":"And to your point, maybe it's"},{"speaker":"Galen Low","startTime":1566.4669999999999,"endTime":1568.697,"body":"not all personally identifiable,"},{"speaker":"Galen Low","startTime":1568.7069999999999,"endTime":1571.067,"body":"but what's interesting is that"},{"speaker":"Galen Low","startTime":1568.7069999999999,"endTime":1571.067,"body":"it kind of skipped that step"},{"speaker":"Galen Low","startTime":1571.067,"endTime":1574.76,"body":"of getting your data house"},{"speaker":"Galen Low","startTime":1571.067,"endTime":1574.76,"body":"in order, and like that huge"},{"speaker":"Galen Low","startTime":1574.76,"endTime":1577.1,"body":"lift that organizations need"},{"speaker":"Galen Low","startTime":1574.76,"endTime":1577.1,"body":"to go through in order to take"},{"speaker":"Galen Low","startTime":1577.1,"endTime":1578.2,"body":"advantage of some of this stuff."},{"speaker":"Galen Low","startTime":1578.3799999999999,"endTime":1579.66,"body":"But actually all the"},{"speaker":"Galen Low","startTime":1578.3799999999999,"endTime":1579.66,"body":"conversations are"},{"speaker":"Galen Low","startTime":1579.66,"endTime":1580.8799999999999,"body":"happening anyways."},{"speaker":"Galen Low","startTime":1581.28,"endTime":1582.29,"body":"So that's all there."},{"speaker":"Galen Low","startTime":1582.55,"endTime":1583.54,"body":"I think that's"},{"speaker":"Galen Low","startTime":1582.55,"endTime":1583.54,"body":"really interesting."},{"speaker":"Galen Low","startTime":1584.35,"endTime":1585.16,"body":"It's really interesting."},{"speaker":"Devin Mahoney","startTime":1585.41,"endTime":1587.68,"body":"It's fertile"},{"speaker":"Devin Mahoney","startTime":1585.41,"endTime":1587.68,"body":"ground for a lot of insight, so"},{"speaker":"Devin Mahoney","startTime":1587.87,"endTime":1590.08,"body":"I'm just really excited about"},{"speaker":"Devin Mahoney","startTime":1587.87,"endTime":1590.08,"body":"where we're going with this."},{"speaker":"Galen Low","startTime":1590.22,"endTime":1592.09,"body":"You mentioned"},{"speaker":"Galen Low","startTime":1590.22,"endTime":1592.09,"body":"something that I thought"},{"speaker":"Galen Low","startTime":1592.09,"endTime":1593.18,"body":"was really interesting."},{"speaker":"Galen Low","startTime":1593.18,"endTime":1596.6,"body":"Just this kind of, the world"},{"speaker":"Galen Low","startTime":1593.18,"endTime":1596.6,"body":"of, what are we going to do"},{"speaker":"Galen Low","startTime":1596.79,"endTime":1599.99,"body":"with our time if we've got"},{"speaker":"Galen Low","startTime":1596.79,"endTime":1599.99,"body":"software that's kind of putting"},{"speaker":"Galen Low","startTime":1599.99,"endTime":1601.44,"body":"together a status report for us?"},{"speaker":"Galen Low","startTime":1601.74,"endTime":1604.42,"body":"I don't want to kind of get"},{"speaker":"Galen Low","startTime":1601.74,"endTime":1604.42,"body":"into that, but I guess in the"},{"speaker":"Galen Low","startTime":1604.43,"endTime":1606.81,"body":"interim, the one thing I'm"},{"speaker":"Galen Low","startTime":1604.43,"endTime":1606.81,"body":"thinking is we're describing"},{"speaker":"Galen Low","startTime":1606.81,"endTime":1611.29,"body":"a world where instead of going"},{"speaker":"Galen Low","startTime":1606.81,"endTime":1611.29,"body":"through all your tools and your"},{"speaker":"Galen Low","startTime":1611.29,"endTime":1614.3999999999999,"body":"tool sprawl world and gathering"},{"speaker":"Galen Low","startTime":1611.29,"endTime":1614.3999999999999,"body":"this information, we're going"},{"speaker":"Galen Low","startTime":1614.3999999999999,"endTime":1616.37,"body":"to have a tool that does that"},{"speaker":"Galen Low","startTime":1614.3999999999999,"endTime":1616.37,"body":"for you, but also then you"},{"speaker":"Galen Low","startTime":1616.37,"endTime":1617.25,"body":"kind of need to train it."},{"speaker":"Galen Low","startTime":1617.53,"endTime":1620.59,"body":"And at the end of the day, you"},{"speaker":"Galen Low","startTime":1617.53,"endTime":1620.59,"body":"still kind of have to look at it"},{"speaker":"Galen Low","startTime":1620.8,"endTime":1622.43,"body":"and tweak it to make it right."},{"speaker":"Galen Low","startTime":1622.84,"endTime":1626.06,"body":"And I think some folks, I know"},{"speaker":"Galen Low","startTime":1622.84,"endTime":1626.06,"body":"maybe even not at their core"},{"speaker":"Galen Low","startTime":1626.06,"endTime":1627.95,"body":"in their heart, this is not"},{"speaker":"Galen Low","startTime":1626.06,"endTime":1627.95,"body":"necessarily what they believe,"},{"speaker":"Galen Low","startTime":1627.96,"endTime":1629.91,"body":"but functionally they're like,"},{"speaker":"Galen Low","startTime":1627.96,"endTime":1629.91,"body":"I ain't got time for that."},{"speaker":"Galen Low","startTime":1630.07,"endTime":1632.17,"body":"Tell me when the robot is"},{"speaker":"Galen Low","startTime":1630.07,"endTime":1632.17,"body":"done so I don't have to"},{"speaker":"Galen Low","startTime":1632.17,"endTime":1633.18,"body":"think about this at all."},{"speaker":"Galen Low","startTime":1633.27,"endTime":1636.95,"body":"I'm not going to train this"},{"speaker":"Galen Low","startTime":1633.27,"endTime":1636.95,"body":"software to be me and spend"},{"speaker":"Galen Low","startTime":1636.95,"endTime":1639.67,"body":"the exact same amount of"},{"speaker":"Galen Low","startTime":1636.95,"endTime":1639.67,"body":"time like putting together a"},{"speaker":"Galen Low","startTime":1639.67,"endTime":1643.45,"body":"status report, call me when I"},{"speaker":"Galen Low","startTime":1639.67,"endTime":1643.45,"body":"can spend zero hours on this."},{"speaker":"Galen Low","startTime":1643.79,"endTime":1647.31,"body":"What would you say the biggest"},{"speaker":"Galen Low","startTime":1643.79,"endTime":1647.31,"body":"benefit is of having a tool like"},{"speaker":"Galen Low","startTime":1647.31,"endTime":1650.8,"body":"QTalo kind of go through and,"},{"speaker":"Galen Low","startTime":1647.31,"endTime":1650.8,"body":"put together a status report"},{"speaker":"Galen Low","startTime":1650.97,"endTime":1653.5,"body":"versus, the time that's going"},{"speaker":"Galen Low","startTime":1650.97,"endTime":1653.5,"body":"to be spent still reviewing"},{"speaker":"Galen Low","startTime":1653.5,"endTime":1656.47,"body":"it, still training it a little"},{"speaker":"Galen Low","startTime":1653.5,"endTime":1656.47,"body":"bit, like what's the upside?"},{"speaker":"Devin Mahoney","startTime":1656.825,"endTime":1659.125,"body":"Well, I guess"},{"speaker":"Devin Mahoney","startTime":1656.825,"endTime":1659.125,"body":"just to set a, a different"},{"speaker":"Devin Mahoney","startTime":1659.215,"endTime":1662.0249999999999,"body":"stage here, you and I, we've"},{"speaker":"Devin Mahoney","startTime":1659.215,"endTime":1662.0249999999999,"body":"been in project management a"},{"speaker":"Devin Mahoney","startTime":1662.0249999999999,"endTime":1663.7749999999999,"body":"while we've mentored people."},{"speaker":"Devin Mahoney","startTime":1663.865,"endTime":1666.995,"body":"You take a new college grad,"},{"speaker":"Devin Mahoney","startTime":1663.865,"endTime":1666.995,"body":"take somebody who's, you"},{"speaker":"Devin Mahoney","startTime":1666.995,"endTime":1669.425,"body":"just got a couple of years of"},{"speaker":"Devin Mahoney","startTime":1666.995,"endTime":1669.425,"body":"project management, they're"},{"speaker":"Devin Mahoney","startTime":1669.425,"endTime":1670.465,"body":"going to do the wrong thing."},{"speaker":"Devin Mahoney","startTime":1670.695,"endTime":1672.845,"body":"They're not going to look in"},{"speaker":"Devin Mahoney","startTime":1670.695,"endTime":1672.845,"body":"every different place, they're"},{"speaker":"Devin Mahoney","startTime":1672.845,"endTime":1676.465,"body":"not going to know the tone to"},{"speaker":"Devin Mahoney","startTime":1672.845,"endTime":1676.465,"body":"take with their boss, with a"},{"speaker":"Devin Mahoney","startTime":1676.495,"endTime":1680.6299999999999,"body":"developer, if God forbid with"},{"speaker":"Devin Mahoney","startTime":1676.495,"endTime":1680.6299999999999,"body":"a executive, you got to tutor"},{"speaker":"Devin Mahoney","startTime":1680.6299999999999,"endTime":1685.1399999999999,"body":"them a little bit so that they"},{"speaker":"Devin Mahoney","startTime":1680.6299999999999,"endTime":1685.1399999999999,"body":"can learn, grow and be better"},{"speaker":"Devin Mahoney","startTime":1685.1399999999999,"endTime":1686.82,"body":"project managers for themselves."},{"speaker":"Devin Mahoney","startTime":1687.165,"endTime":1690.355,"body":"And so I think that we as"},{"speaker":"Devin Mahoney","startTime":1687.165,"endTime":1690.355,"body":"project managers, we're"},{"speaker":"Devin Mahoney","startTime":1690.365,"endTime":1692.285,"body":"like, we've got a really"},{"speaker":"Devin Mahoney","startTime":1690.365,"endTime":1692.285,"body":"good community and you"},{"speaker":"Devin Mahoney","startTime":1692.345,"endTime":1693.605,"body":"demonstrated that Galen."},{"speaker":"Devin Mahoney","startTime":1693.605,"endTime":1694.565,"body":"I've been very impressed."},{"speaker":"Devin Mahoney","startTime":1694.725,"endTime":1695.455,"body":"Yeah, it's cool."},{"speaker":"Devin Mahoney","startTime":1695.465,"endTime":1697.725,"body":"Like we want to"},{"speaker":"Devin Mahoney","startTime":1695.465,"endTime":1697.725,"body":"upskill each other."},{"speaker":"Devin Mahoney","startTime":1697.845,"endTime":1701.385,"body":"And so I think there is"},{"speaker":"Devin Mahoney","startTime":1697.845,"endTime":1701.385,"body":"this desire to not just keep"},{"speaker":"Devin Mahoney","startTime":1701.385,"endTime":1704.455,"body":"our heads down and just do"},{"speaker":"Devin Mahoney","startTime":1701.385,"endTime":1704.455,"body":"our job, but to look for"},{"speaker":"Devin Mahoney","startTime":1704.455,"endTime":1705.635,"body":"ways that we can do more."},{"speaker":"Devin Mahoney","startTime":1705.845,"endTime":1708.945,"body":"So I guess just to, I know I"},{"speaker":"Devin Mahoney","startTime":1705.845,"endTime":1708.945,"body":"didn't quite cover your question"},{"speaker":"Devin Mahoney","startTime":1708.945,"endTime":1711.885,"body":"here, but I think what I'm"},{"speaker":"Devin Mahoney","startTime":1708.945,"endTime":1711.885,"body":"trying to get at is there's"},{"speaker":"Devin Mahoney","startTime":1711.885,"endTime":1715.055,"body":"a desire to do this, and then"},{"speaker":"Devin Mahoney","startTime":1711.885,"endTime":1715.055,"body":"also the effort is really low."},{"speaker":"Devin Mahoney","startTime":1715.285,"endTime":1718.215,"body":"Because the effort and putting a"},{"speaker":"Devin Mahoney","startTime":1715.285,"endTime":1718.215,"body":"communication together, you were"},{"speaker":"Devin Mahoney","startTime":1718.215,"endTime":1719.385,"body":"going to send that email anyway."},{"speaker":"Devin Mahoney","startTime":1719.475,"endTime":1721.115,"body":"You were going to write"},{"speaker":"Devin Mahoney","startTime":1719.475,"endTime":1721.115,"body":"that PowerPoint anyway."},{"speaker":"Devin Mahoney","startTime":1721.3999999999999,"endTime":1724.73,"body":"All we're doing is exposing"},{"speaker":"Devin Mahoney","startTime":1721.3999999999999,"endTime":1724.73,"body":"what you've written to AI,"},{"speaker":"Devin Mahoney","startTime":1725.1399999999999,"endTime":1727.26,"body":"and so AI can copy it and do"},{"speaker":"Devin Mahoney","startTime":1725.1399999999999,"endTime":1727.26,"body":"a little bit better next time."},{"speaker":"Galen Low","startTime":1727.93,"endTime":1729.6,"body":"I like that you"},{"speaker":"Galen Low","startTime":1727.93,"endTime":1729.6,"body":"flipped that on me, and I was"},{"speaker":"Galen Low","startTime":1729.6,"endTime":1732.55,"body":"like, Hey, isn't it a waste"},{"speaker":"Galen Low","startTime":1729.6,"endTime":1732.55,"body":"of time training this machine?"},{"speaker":"Galen Low","startTime":1732.7,"endTime":1737.47,"body":"And you're like, Actually,"},{"speaker":"Galen Low","startTime":1732.7,"endTime":1737.47,"body":"the machine is training you."},{"speaker":"Galen Low","startTime":1737.47,"endTime":1739.43,"body":"One thing that I can connect"},{"speaker":"Galen Low","startTime":1737.47,"endTime":1739.43,"body":"it to, it blew my mind"},{"speaker":"Galen Low","startTime":1739.43,"endTime":1741.96,"body":"because I was like, when the"},{"speaker":"Galen Low","startTime":1739.43,"endTime":1741.96,"body":"pandemic hit, and everyone"},{"speaker":"Galen Low","startTime":1741.96,"endTime":1744.49,"body":"was in lockdown, and we were"},{"speaker":"Galen Low","startTime":1741.96,"endTime":1744.49,"body":"all working remote, there"},{"speaker":"Galen Low","startTime":1744.49,"endTime":1746.3899999999999,"body":"were a lot of conversations"},{"speaker":"Galen Low","startTime":1744.49,"endTime":1746.3899999999999,"body":"about like what's missing."},{"speaker":"Galen Low","startTime":1747.0149999999999,"endTime":1749.955,"body":"And I know that there's"},{"speaker":"Galen Low","startTime":1747.0149999999999,"endTime":1749.955,"body":"still organizations wrangling"},{"speaker":"Galen Low","startTime":1749.965,"endTime":1752.035,"body":"with their return to office"},{"speaker":"Galen Low","startTime":1749.965,"endTime":1752.035,"body":"and trying to convince"},{"speaker":"Galen Low","startTime":1752.035,"endTime":1755.565,"body":"people to, do that 45 minute"},{"speaker":"Galen Low","startTime":1752.035,"endTime":1755.565,"body":"commute, 2 hour commute,"},{"speaker":"Galen Low","startTime":1755.625,"endTime":1757.605,"body":"each way to go and work."},{"speaker":"Galen Low","startTime":1757.605,"endTime":1758.535,"body":"And it's it's a hard sell."},{"speaker":"Galen Low","startTime":1758.535,"endTime":1761.7749999999999,"body":"But one of the things that I"},{"speaker":"Galen Low","startTime":1758.535,"endTime":1761.7749999999999,"body":"was chatting with one of my"},{"speaker":"Galen 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and"},{"speaker":"Galen Low","startTime":1777.69,"endTime":1780.1399999999999,"body":"people would come by their"},{"speaker":"Galen Low","startTime":1777.69,"endTime":1780.1399999999999,"body":"desk, like other MDs come"},{"speaker":"Galen Low","startTime":1780.1399999999999,"endTime":1782.6299999999999,"body":"to their desk or like those,"},{"speaker":"Galen Low","startTime":1780.1399999999999,"endTime":1782.6299999999999,"body":"know, those big, you know,"},{"speaker":"Galen Low","startTime":1782.645,"endTime":1784.845,"body":"very influential people from"},{"speaker":"Galen Low","startTime":1782.645,"endTime":1784.845,"body":"the organization would come by"},{"speaker":"Galen Low","startTime":1784.855,"endTime":1787.985,"body":"and you hear the conversation,"},{"speaker":"Galen Low","startTime":1784.855,"endTime":1787.985,"body":"like eavesdropping per se."},{"speaker":"Galen Low","startTime":1788.145,"endTime":1791.105,"body":"But you kind of see how that"},{"speaker":"Galen Low","startTime":1788.145,"endTime":1791.105,"body":"is getting conducted and"},{"speaker":"Galen Low","startTime":1791.595,"endTime":1794.045,"body":"how they're navigating those"},{"speaker":"Galen Low","startTime":1791.595,"endTime":1794.045,"body":"conversations, and for me, I was"},{"speaker":"Galen Low","startTime":1794.045,"endTime":1795.145,"body":"like, I'm not at that level yet."},{"speaker":"Galen Low","startTime":1795.145,"endTime":1796.095,"body":"So I'm just going to watch."},{"speaker":"Galen Low","startTime":1796.435,"endTime":1798.695,"body":"And then that kind of goes"},{"speaker":"Galen Low","startTime":1796.435,"endTime":1798.695,"body":"away in a lot of like work"},{"speaker":"Galen Low","startTime":1798.735,"endTime":1800.895,"body":"and remote and like hybrid"},{"speaker":"Galen Low","startTime":1798.735,"endTime":1800.895,"body":"work environments, you can't"},{"speaker":"Galen Low","startTime":1800.895,"endTime":1804.985,"body":"necessarily bank on being able"},{"speaker":"Galen Low","startTime":1800.895,"endTime":1804.985,"body":"to kind of absorb information"},{"speaker":"Galen Low","startTime":1805.055,"endTime":1807.585,"body":"just through osmosis, just"},{"speaker":"Galen Low","startTime":1805.055,"endTime":1807.585,"body":"by watching it happen."},{"speaker":"Galen Low","startTime":1807.895,"endTime":1809.685,"body":"But what I like is this"},{"speaker":"Galen Low","startTime":1807.895,"endTime":1809.685,"body":"notion that Oh, actually we"},{"speaker":"Galen Low","startTime":1809.695,"endTime":1812.7649999999999,"body":"have captured like many of"},{"speaker":"Galen Low","startTime":1809.695,"endTime":1812.7649999999999,"body":"these conversations and we've"},{"speaker":"Galen Low","startTime":1812.7749999999999,"endTime":1814.965,"body":"kind of done the sorting for"},{"speaker":"Galen Low","startTime":1812.7749999999999,"endTime":1814.965,"body":"you and here's how you might"},{"speaker":"Galen Low","startTime":1814.965,"endTime":1819.575,"body":"want to consider writing, an"},{"speaker":"Galen Low","startTime":1814.965,"endTime":1819.575,"body":"executive status update for"},{"speaker":"Galen Low","startTime":1819.575,"endTime":1822.565,"body":"this particular individual"},{"speaker":"Galen Low","startTime":1819.575,"endTime":1822.565,"body":"based on some other, updates"},{"speaker":"Galen Low","startTime":1822.565,"endTime":1825.7649999999999,"body":"that have been sent to them or"},{"speaker":"Galen Low","startTime":1822.565,"endTime":1825.7649999999999,"body":"other executive sort of status"},{"speaker":"Galen Low","startTime":1825.7649999999999,"endTime":1826.875,"body":"reports and that language."},{"speaker":"Galen Low","startTime":1827.105,"endTime":1830.345,"body":"I like that idea that it's"},{"speaker":"Galen Low","startTime":1827.105,"endTime":1830.345,"body":"not like a robot trainer."},{"speaker":"Galen Low","startTime":1830.625,"endTime":1832.815,"body":"It's it's not just bringing"},{"speaker":"Galen Low","startTime":1830.625,"endTime":1832.815,"body":"together the data about your"},{"speaker":"Galen Low","startTime":1832.815,"endTime":1834.615,"body":"project, it's bringing together"},{"speaker":"Galen Low","startTime":1832.815,"endTime":1834.615,"body":"some of the conversations"},{"speaker":"Galen Low","startTime":1834.625,"endTime":1836.815,"body":"that are happening so that"},{"speaker":"Galen Low","startTime":1834.625,"endTime":1836.815,"body":"you can understand and kind"},{"speaker":"Galen Low","startTime":1836.815,"endTime":1839.435,"body":"of, only one step removed from"},{"speaker":"Galen Low","startTime":1836.815,"endTime":1839.435,"body":"just like overhearing some"},{"speaker":"Galen Low","startTime":1839.435,"endTime":1840.615,"body":"of these conversations live."},{"speaker":"Galen Low","startTime":1840.965,"endTime":1844.125,"body":"And honestly, I'd like, it"},{"speaker":"Galen Low","startTime":1840.965,"endTime":1844.125,"body":"didn't occur to me that, yeah"},{"speaker":"Galen Low","startTime":1844.175,"endTime":1846.635,"body":"what a huge benefit to be"},{"speaker":"Galen Low","startTime":1844.175,"endTime":1846.635,"body":"able to kind of capture that"},{"speaker":"Galen Low","startTime":1846.635,"endTime":1849.555,"body":"information in a world where"},{"speaker":"Galen Low","startTime":1846.635,"endTime":1849.555,"body":"you might never be, face to"},{"speaker":"Galen Low","startTime":1849.555,"endTime":1852.305,"body":"face with some of the people"},{"speaker":"Galen Low","startTime":1849.555,"endTime":1852.305,"body":"who have walked this path and"},{"speaker":"Galen Low","startTime":1852.315,"endTime":1854.735,"body":"sent a report to this executive"},{"speaker":"Galen Low","startTime":1852.315,"endTime":1854.735,"body":"or, I really like that."},{"speaker":"Galen Low","startTime":1854.7649999999999,"endTime":1855.475,"body":"That's very interesting."},{"speaker":"Devin Mahoney","startTime":1855.675,"endTime":1856.725,"body":"I love this idea."},{"speaker":"Devin Mahoney","startTime":1856.835,"endTime":1857.445,"body":"It's cool."},{"speaker":"Devin Mahoney","startTime":1857.475,"endTime":1861.085,"body":"And we could be at the point"},{"speaker":"Devin Mahoney","startTime":1857.475,"endTime":1861.085,"body":"where maybe I'm a new PM,"},{"speaker":"Devin Mahoney","startTime":1861.085,"endTime":1863.725,"body":"I'm coming in and I can"},{"speaker":"Devin Mahoney","startTime":1861.085,"endTime":1863.725,"body":"say, well, I'm going to try"},{"speaker":"Devin Mahoney","startTime":1863.725,"endTime":1866.665,"body":"writing this email, but like,"},{"speaker":"Devin Mahoney","startTime":1863.725,"endTime":1866.665,"body":"how would Galen do this?"},{"speaker":"Devin Mahoney","startTime":1866.735,"endTime":1869.61,"body":"And you've exposed some"},{"speaker":"Devin Mahoney","startTime":1866.735,"endTime":1869.61,"body":"of, enough of your writing"},{"speaker":"Devin Mahoney","startTime":1869.62,"endTime":1871.52,"body":"that I can understand and"},{"speaker":"Devin Mahoney","startTime":1869.62,"endTime":1871.52,"body":"see what you would have"},{"speaker":"Devin Mahoney","startTime":1871.52,"endTime":1872.71,"body":"done in the same situation."},{"speaker":"Devin Mahoney","startTime":1872.91,"endTime":1875.25,"body":"I would love to get to that"},{"speaker":"Devin Mahoney","startTime":1872.91,"endTime":1875.25,"body":"point where we're giving people"},{"speaker":"Devin Mahoney","startTime":1875.25,"endTime":1878.31,"body":"the opportunity to learn from"},{"speaker":"Devin Mahoney","startTime":1875.25,"endTime":1878.31,"body":"people who've been there before."},{"speaker":"Galen Low","startTime":1878.94,"endTime":1880.47,"body":"I think it's really"},{"speaker":"Galen Low","startTime":1878.94,"endTime":1880.47,"body":"cool, like this like sort of"},{"speaker":"Galen Low","startTime":1880.6499999999999,"endTime":1882.02,"body":"exposing to mentor, right?"},{"speaker":"Galen Low","startTime":1882.08,"endTime":1883.85,"body":"And we'd probably do that,"},{"speaker":"Galen Low","startTime":1882.08,"endTime":1883.85,"body":"maybe some people are doing"},{"speaker":"Galen Low","startTime":1883.85,"endTime":1885.24,"body":"that right now selectively."},{"speaker":"Galen Low","startTime":1885.24,"endTime":1888.1499999999999,"body":"Yes, would I want everyone to be"},{"speaker":"Galen Low","startTime":1885.24,"endTime":1888.1499999999999,"body":"able to look at my, sent items?"},{"speaker":"Galen Low","startTime":1888.78,"endTime":1889.25,"body":"Probably not."},{"speaker":"Galen Low","startTime":1889.45,"endTime":1891.31,"body":"But are there a few where"},{"speaker":"Galen Low","startTime":1889.45,"endTime":1891.31,"body":"I'm like, Hey, here's, I"},{"speaker":"Galen Low","startTime":1891.3799999999999,"endTime":1893.78,"body":"forwarded it to someone else"},{"speaker":"Galen Low","startTime":1891.3799999999999,"endTime":1893.78,"body":"on my team or, someone who has"},{"speaker":"Galen Low","startTime":1893.78,"endTime":1895.74,"body":"a direct report and be like,"},{"speaker":"Galen Low","startTime":1893.78,"endTime":1895.74,"body":"yeah, this is how I would"},{"speaker":"Galen Low","startTime":1895.74,"endTime":1896.75,"body":"communicate with this person."},{"speaker":"Galen Low","startTime":1896.75,"endTime":1897.44,"body":"Here's an example."},{"speaker":"Galen Low","startTime":1897.61,"endTime":1900.24,"body":"Whereas it instead of having"},{"speaker":"Galen Low","startTime":1897.61,"endTime":1900.24,"body":"to kind of, go through that"},{"speaker":"Galen Low","startTime":1900.25,"endTime":1902.5,"body":"manual process, maybe it's"},{"speaker":"Galen Low","startTime":1900.25,"endTime":1902.5,"body":"a little bit more fluid."},{"speaker":"Galen Low","startTime":1902.53,"endTime":1904.11,"body":"Maybe it's kind of built"},{"speaker":"Galen Low","startTime":1902.53,"endTime":1904.11,"body":"into the workflows."},{"speaker":"Galen Low","startTime":1904.24,"endTime":1906.01,"body":"Maybe it's part of the"},{"speaker":"Galen Low","startTime":1904.24,"endTime":1906.01,"body":"software experience."},{"speaker":"Galen Low","startTime":1906.19,"endTime":1907.42,"body":"I think that's"},{"speaker":"Galen Low","startTime":1906.19,"endTime":1907.42,"body":"actually really neat."},{"speaker":"Devin Mahoney","startTime":1907.61,"endTime":1909.49,"body":"Give me tilburton"},{"speaker":"Devin Mahoney","startTime":1907.61,"endTime":1909.49,"body":"too, before we put that in."},{"speaker":"Galen Low","startTime":1909.49,"endTime":1911.23,"body":"There you go."},{"speaker":"Galen Low","startTime":1911.23,"endTime":1914.45,"body":"As I add a hundred items"},{"speaker":"Galen Low","startTime":1911.23,"endTime":1914.45,"body":"to the backlog here?"},{"speaker":"Galen Low","startTime":1915.43,"endTime":1916.865,"body":"I mean, maybe in that"},{"speaker":"Galen Low","startTime":1915.43,"endTime":1916.865,"body":"same vein, right?"},{"speaker":"Galen Low","startTime":1916.875,"endTime":1919.805,"body":"I think to answer the mail on"},{"speaker":"Galen Low","startTime":1916.875,"endTime":1919.805,"body":"what I think will be the title"},{"speaker":"Galen Low","startTime":1919.805,"endTime":1922.575,"body":"of this podcast, but this, like"},{"speaker":"Galen Low","startTime":1919.805,"endTime":1922.575,"body":"the varying shades of status"},{"speaker":"Galen Low","startTime":1922.575,"endTime":1926.095,"body":"reporting, sometimes we're"},{"speaker":"Galen Low","startTime":1922.575,"endTime":1926.095,"body":"using these things strategically"},{"speaker":"Galen Low","startTime":1926.115,"endTime":1927.615,"body":"and, you mentioned it up top."},{"speaker":"Galen Low","startTime":1927.685,"endTime":1929.895,"body":"I've alluded to it as well"},{"speaker":"Galen Low","startTime":1927.685,"endTime":1929.895,"body":"that yeah, part of the"},{"speaker":"Galen Low","startTime":1929.905,"endTime":1932.915,"body":"strategic nature of the"},{"speaker":"Galen Low","startTime":1929.905,"endTime":1932.915,"body":"communication is that you might"},{"speaker":"Galen Low","startTime":1932.965,"endTime":1935.985,"body":"raise a red flag as like a,"},{"speaker":"Galen Low","startTime":1932.965,"endTime":1935.985,"body":"shots fired across the bow."},{"speaker":"Galen Low","startTime":1936.035,"endTime":1936.905,"body":"This is urgent."},{"speaker":"Galen Low","startTime":1936.975,"endTime":1939.875,"body":"Like maybe it's because it's"},{"speaker":"Galen Low","startTime":1936.975,"endTime":1939.875,"body":"that stakeholder who never"},{"speaker":"Galen Low","startTime":1939.875,"endTime":1942.125,"body":"reads your status reports"},{"speaker":"Galen Low","startTime":1939.875,"endTime":1942.125,"body":"and like never does a thing."},{"speaker":"Galen Low","startTime":1942.365,"endTime":1944.485,"body":"And maybe it's not maybe the"},{"speaker":"Galen Low","startTime":1942.365,"endTime":1944.485,"body":"software is not going to be"},{"speaker":"Galen Low","startTime":1944.485,"endTime":1946.645,"body":"like, Oh yeah, your status"},{"speaker":"Galen Low","startTime":1944.485,"endTime":1946.645,"body":"is it's definitely red here."},{"speaker":"Galen Low","startTime":1946.825,"endTime":1948.735,"body":"But you're like, actually"},{"speaker":"Galen Low","startTime":1946.825,"endTime":1948.735,"body":"make it red, please."},{"speaker":"Galen Low","startTime":1948.7749999999999,"endTime":1951.445,"body":"Because I want to like,"},{"speaker":"Galen Low","startTime":1948.7749999999999,"endTime":1951.445,"body":"get somebody's attention."},{"speaker":"Galen Low","startTime":1952.215,"endTime":1954.7749999999999,"body":"I guess even like with what we"},{"speaker":"Galen Low","startTime":1952.215,"endTime":1954.7749999999999,"body":"were just saying that actually"},{"speaker":"Galen Low","startTime":1954.7749999999999,"endTime":1958.245,"body":"might just come across in"},{"speaker":"Galen Low","startTime":1954.7749999999999,"endTime":1958.245,"body":"the software because someone"},{"speaker":"Galen Low","startTime":1958.245,"endTime":1959.425,"body":"has done it before, right?"},{"speaker":"Galen Low","startTime":1959.635,"endTime":1962.125,"body":"You'd be like, well, actually"},{"speaker":"Galen Low","startTime":1959.635,"endTime":1962.125,"body":"you could make this sort"},{"speaker":"Galen Low","startTime":1962.125,"endTime":1965.185,"body":"of like red status, send"},{"speaker":"Galen Low","startTime":1962.125,"endTime":1965.185,"body":"up a flag, but it gets"},{"speaker":"Galen Low","startTime":1965.185,"endTime":1966.595,"body":"into this gray area, right?"},{"speaker":"Galen Low","startTime":1966.595,"endTime":1970.375,"body":"Where we kind of, maybe we have"},{"speaker":"Galen Low","startTime":1966.595,"endTime":1970.375,"body":"this expectation of our AI tools"},{"speaker":"Galen Low","startTime":1970.405,"endTime":1975.115,"body":"of being like, so pure is not"},{"speaker":"Galen Low","startTime":1970.405,"endTime":1975.115,"body":"necessarily the word, but it"},{"speaker":"Galen Low","startTime":1975.115,"endTime":1976.415,"body":"has this like innocence to it."},{"speaker":"Galen Low","startTime":1976.425,"endTime":1978.825,"body":"It's okay, yeah, you're like"},{"speaker":"Galen Low","startTime":1976.425,"endTime":1978.825,"body":"reading all this stuff that,"},{"speaker":"Galen Low","startTime":1978.855,"endTime":1980.5249999999999,"body":"you're learning from all this"},{"speaker":"Galen Low","startTime":1978.855,"endTime":1980.5249999999999,"body":"stuff that we have out there."},{"speaker":"Galen Low","startTime":1980.855,"endTime":1984.845,"body":"And, yeah, we kind of expect"},{"speaker":"Galen Low","startTime":1980.855,"endTime":1984.845,"body":"this very, sort of, middle"},{"speaker":"Galen Low","startTime":1984.845,"endTime":1988.665,"body":"of the road, professional,"},{"speaker":"Galen Low","startTime":1984.845,"endTime":1988.665,"body":"ethical response from them."},{"speaker":"Galen Low","startTime":1988.895,"endTime":1990.795,"body":"But is there a world where"},{"speaker":"Galen Low","startTime":1988.895,"endTime":1990.795,"body":"the tool's hey, listen,"},{"speaker":"Galen Low","startTime":1990.795,"endTime":1994.345,"body":"you might actually consider"},{"speaker":"Galen Low","startTime":1990.795,"endTime":1994.345,"body":"changing this to a red status,"},{"speaker":"Galen Low","startTime":1994.625,"endTime":1997.345,"body":"because this person never"},{"speaker":"Galen Low","startTime":1994.625,"endTime":1997.345,"body":"reads your status updates."},{"speaker":"Galen Low","startTime":1997.895,"endTime":2000.825,"body":"Is that the role of a tool or"},{"speaker":"Galen Low","startTime":1997.895,"endTime":2000.825,"body":"is that still you in judgment?"},{"speaker":"Devin Mahoney","startTime":2001.155,"endTime":2002.885,"body":"Yeah,"},{"speaker":"Devin Mahoney","startTime":2001.155,"endTime":2002.885,"body":"oh man, you're going"},{"speaker":"Devin Mahoney","startTime":2002.885,"endTime":2004.205,"body":"in so many directions."},{"speaker":"Devin Mahoney","startTime":2004.365,"endTime":2005.975,"body":"Galen, I'm going to ask"},{"speaker":"Devin Mahoney","startTime":2004.365,"endTime":2005.975,"body":"you to hold two things"},{"speaker":"Devin Mahoney","startTime":2005.975,"endTime":2006.715,"body":"in your mind here."},{"speaker":"Devin Mahoney","startTime":2006.945,"endTime":2011.375,"body":"One is that there's lots of"},{"speaker":"Devin Mahoney","startTime":2006.945,"endTime":2011.375,"body":"views of the world where on the"},{"speaker":"Devin Mahoney","startTime":2011.375,"endTime":2015.185,"body":"scale of, red, amber, green,"},{"speaker":"Devin Mahoney","startTime":2011.375,"endTime":2015.185,"body":"there really are these 50 shades"},{"speaker":"Devin Mahoney","startTime":2015.235,"endTime":2018.445,"body":"and people can be equally right"},{"speaker":"Devin Mahoney","startTime":2015.235,"endTime":2018.445,"body":"about, where it is, even if"},{"speaker":"Devin Mahoney","startTime":2018.445,"endTime":2019.465,"body":"they have different opinions."},{"speaker":"Devin Mahoney","startTime":2019.685,"endTime":2023.135,"body":"And the other thing is that"},{"speaker":"Devin Mahoney","startTime":2019.685,"endTime":2023.135,"body":"there is a ground truth and"},{"speaker":"Devin Mahoney","startTime":2023.325,"endTime":2027.405,"body":"AI can really help you give"},{"speaker":"Devin Mahoney","startTime":2023.325,"endTime":2027.405,"body":"a basis for what is really"},{"speaker":"Devin Mahoney","startTime":2027.405,"endTime":2028.585,"body":"going on with the project."},{"speaker":"Devin Mahoney","startTime":2028.845,"endTime":2032.875,"body":"So this is really up to you as a"},{"speaker":"Devin Mahoney","startTime":2028.845,"endTime":2032.875,"body":"project manager to decide, like,"},{"speaker":"Devin Mahoney","startTime":2033.095,"endTime":2036.585,"body":"where do you want to set that"},{"speaker":"Devin Mahoney","startTime":2033.095,"endTime":2036.585,"body":"shade of red, amber, and green?"},{"speaker":"Devin Mahoney","startTime":2036.835,"endTime":2039.735,"body":"You are using your skills and"},{"speaker":"Devin Mahoney","startTime":2036.835,"endTime":2039.735,"body":"experiences to decide that."},{"speaker":"Devin Mahoney","startTime":2039.925,"endTime":2042.5049999999999,"body":"AI is providing this base"},{"speaker":"Devin Mahoney","startTime":2039.925,"endTime":2042.5049999999999,"body":"layer and giving you the"},{"speaker":"Devin Mahoney","startTime":2042.5049999999999,"endTime":2044.565,"body":"knowledge to make the"},{"speaker":"Devin Mahoney","startTime":2042.5049999999999,"endTime":2044.565,"body":"decisions, but it's not going"},{"speaker":"Devin Mahoney","startTime":2044.565,"endTime":2045.885,"body":"to make the decisions for you."},{"speaker":"Devin Mahoney","startTime":2046.17,"endTime":2048.83,"body":"And if you need to set it to"},{"speaker":"Devin Mahoney","startTime":2046.17,"endTime":2048.83,"body":"red to get somebody's attention,"},{"speaker":"Devin Mahoney","startTime":2049.07,"endTime":2051.9700000000003,"body":"well, I guess go ahead, but"},{"speaker":"Devin Mahoney","startTime":2049.07,"endTime":2051.9700000000003,"body":"you're kind of masking a"},{"speaker":"Devin Mahoney","startTime":2051.9700000000003,"endTime":2053.8,"body":"communications problem here."},{"speaker":"Devin Mahoney","startTime":2053.8,"endTime":2056.6600000000003,"body":"And like, if you could"},{"speaker":"Devin Mahoney","startTime":2053.8,"endTime":2056.6600000000003,"body":"introspect a little bit"},{"speaker":"Devin Mahoney","startTime":2056.6600000000003,"endTime":2059.44,"body":"deeper and actually you would"},{"speaker":"Devin Mahoney","startTime":2056.6600000000003,"endTime":2059.44,"body":"have time to introspect a"},{"speaker":"Devin Mahoney","startTime":2059.44,"endTime":2061.36,"body":"little bit deeper if you"},{"speaker":"Devin Mahoney","startTime":2059.44,"endTime":2061.36,"body":"didn't have to spend all"},{"speaker":"Devin Mahoney","startTime":2061.36,"endTime":2064.0,"body":"your time gathering data,"},{"speaker":"Devin Mahoney","startTime":2061.36,"endTime":2064.0,"body":"you can really have an honest"},{"speaker":"Devin Mahoney","startTime":2064.0,"endTime":2067.11,"body":"conversation with this person"},{"speaker":"Devin Mahoney","startTime":2064.0,"endTime":2067.11,"body":"about Hey, I'm seeing a risk."},{"speaker":"Devin Mahoney","startTime":2067.48,"endTime":2070.1800000000003,"body":"In the past I've had to"},{"speaker":"Devin Mahoney","startTime":2067.48,"endTime":2070.1800000000003,"body":"set this as red in order"},{"speaker":"Devin Mahoney","startTime":2070.1800000000003,"endTime":2073.0400000000004,"body":"to get your attention, but"},{"speaker":"Devin Mahoney","startTime":2070.1800000000003,"endTime":2073.0400000000004,"body":"let's talk about this risk."},{"speaker":"Devin Mahoney","startTime":2073.3,"endTime":2076.1850000000004,"body":"And let's talk about like,"},{"speaker":"Devin Mahoney","startTime":2073.3,"endTime":2076.1850000000004,"body":"How do we mitigate this so"},{"speaker":"Devin Mahoney","startTime":2076.1850000000004,"endTime":2077.315,"body":"that it doesn't go to red?"},{"speaker":"Devin Mahoney","startTime":2077.465,"endTime":2080.045,"body":"So that we're not pulling"},{"speaker":"Devin Mahoney","startTime":2077.465,"endTime":2080.045,"body":"the fire alarm today."},{"speaker":"Galen Low","startTime":2080.375,"endTime":2080.985,"body":"I really like that."},{"speaker":"Galen Low","startTime":2080.985,"endTime":2084.505,"body":"Actually, I'm reminded of a time"},{"speaker":"Galen Low","startTime":2080.985,"endTime":2084.505,"body":"where I did, like setting your"},{"speaker":"Galen Low","startTime":2084.505,"endTime":2087.085,"body":"email to like urgent, right?"},{"speaker":"Galen Low","startTime":2087.085,"endTime":2089.215,"body":"It has a two exclamation"},{"speaker":"Galen Low","startTime":2087.085,"endTime":2089.215,"body":"marks in Outlook or whatever."},{"speaker":"Galen Low","startTime":2089.3250000000003,"endTime":2091.9150000000004,"body":"I was having a communication"},{"speaker":"Galen Low","startTime":2089.3250000000003,"endTime":2091.9150000000004,"body":"issue with someone very"},{"speaker":"Galen Low","startTime":2091.9150000000004,"endTime":2093.065,"body":"senior in the organization."},{"speaker":"Galen Low","startTime":2093.065,"endTime":2094.9150000000004,"body":"So I sent this link and"},{"speaker":"Galen Low","startTime":2093.065,"endTime":2094.9150000000004,"body":"it was like a reply all."},{"speaker":"Galen Low","startTime":2094.9150000000004,"endTime":2097.155,"body":"And I went to 20 people"},{"speaker":"Galen Low","startTime":2094.9150000000004,"endTime":2097.155,"body":"with like urgent status."},{"speaker":"Galen Low","startTime":2097.275,"endTime":2098.9150000000004,"body":"And yeah, boy, did"},{"speaker":"Galen Low","startTime":2097.275,"endTime":2098.9150000000004,"body":"I ever get that?"},{"speaker":"Galen Low","startTime":2098.9150000000004,"endTime":2101.4350000000004,"body":"I should have probably just"},{"speaker":"Galen Low","startTime":2098.9150000000004,"endTime":2101.4350000000004,"body":"solve the communication"},{"speaker":"Galen Low","startTime":2101.4350000000004,"endTime":2104.1150000000002,"body":"problem rather than, like to"},{"speaker":"Galen Low","startTime":2101.4350000000004,"endTime":2104.1150000000002,"body":"fire a shot across the bow"},{"speaker":"Galen Low","startTime":2104.1150000000002,"endTime":2106.2450000000003,"body":"like that probably wasn't"},{"speaker":"Galen Low","startTime":2104.1150000000002,"endTime":2106.2450000000003,"body":"the right move there, so."},{"speaker":"Devin Mahoney","startTime":2106.295,"endTime":2107.2050000000004,"body":"You"},{"speaker":"Devin Mahoney","startTime":2106.295,"endTime":2107.2050000000004,"body":"learned something."},{"speaker":"Galen Low","startTime":2107.775,"endTime":2107.9550000000004,"body":"Yeah."},{"speaker":"Galen Low","startTime":2108.025,"endTime":2108.215,"body":"Yeah."},{"speaker":"Galen Low","startTime":2108.215,"endTime":2108.6150000000002,"body":"There you go."},{"speaker":"Galen Low","startTime":2108.6150000000002,"endTime":2108.945,"body":"I did."},{"speaker":"Galen Low","startTime":2108.945,"endTime":2109.1850000000004,"body":"I did."},{"speaker":"Galen Low","startTime":2109.1850000000004,"endTime":2109.4550000000004,"body":"Indeed."},{"speaker":"Galen Low","startTime":2110.3250000000003,"endTime":2110.835,"body":"I think that's fair."},{"speaker":"Galen Low","startTime":2110.835,"endTime":2113.4550000000004,"body":"And I love that the judgment"},{"speaker":"Galen Low","startTime":2110.835,"endTime":2113.4550000000004,"body":"is still there with the project"},{"speaker":"Galen Low","startTime":2113.4750000000004,"endTime":2116.375,"body":"manager, but just to entertain"},{"speaker":"Galen Low","startTime":2113.4750000000004,"endTime":2116.375,"body":"an idea because, we did sort"},{"speaker":"Galen Low","startTime":2116.375,"endTime":2119.1150000000002,"body":"of raise this thought earlier"},{"speaker":"Galen Low","startTime":2116.375,"endTime":2119.1150000000002,"body":"of Won't there be a status"},{"speaker":"Galen Low","startTime":2119.1150000000002,"endTime":2122.105,"body":"update robot soon, and we"},{"speaker":"Galen Low","startTime":2119.1150000000002,"endTime":2122.105,"body":"don't have to touch it at all?"},{"speaker":"Galen Low","startTime":2122.255,"endTime":2124.735,"body":"In your mind, is"},{"speaker":"Galen Low","startTime":2122.255,"endTime":2124.735,"body":"that going too far?"},{"speaker":"Galen Low","startTime":2124.795,"endTime":2127.4950000000003,"body":"Does it create some risks"},{"speaker":"Galen Low","startTime":2124.795,"endTime":2127.4950000000003,"body":"around communication,"},{"speaker":"Galen Low","startTime":2127.635,"endTime":2128.465,"body":"or is that the goal?"},{"speaker":"Devin Mahoney","startTime":2128.715,"endTime":2129.905,"body":"Yeah, okay."},{"speaker":"Devin Mahoney","startTime":2130.0750000000003,"endTime":2133.2650000000003,"body":"So, just yesterday, I"},{"speaker":"Devin Mahoney","startTime":2130.0750000000003,"endTime":2133.2650000000003,"body":"was chatting with another"},{"speaker":"Devin Mahoney","startTime":2133.2650000000003,"endTime":2135.3250000000003,"body":"project manager, because"},{"speaker":"Devin Mahoney","startTime":2133.2650000000003,"endTime":2135.3250000000003,"body":"I've done 200 of these"},{"speaker":"Devin Mahoney","startTime":2135.3250000000003,"endTime":2136.7650000000003,"body":"interviews, and she was 201."},{"speaker":"Devin Mahoney","startTime":2137.065,"endTime":2139.875,"body":"But she was looking back at her"},{"speaker":"Devin Mahoney","startTime":2137.065,"endTime":2139.875,"body":"history of project management,"},{"speaker":"Devin Mahoney","startTime":2140.4750000000004,"endTime":2146.7900000000004,"body":"and every bug that had ever"},{"speaker":"Devin Mahoney","startTime":2140.4750000000004,"endTime":2146.7900000000004,"body":"come into her code base from"},{"speaker":"Devin Mahoney","startTime":2146.7900000000004,"endTime":2149.92,"body":"her engineers came down to a"},{"speaker":"Devin Mahoney","startTime":2146.7900000000004,"endTime":2149.92,"body":"miscommunication, every bug."},{"speaker":"Devin Mahoney","startTime":2150.1800000000003,"endTime":2152.9900000000002,"body":"It was an interface problem"},{"speaker":"Devin Mahoney","startTime":2150.1800000000003,"endTime":2152.9900000000002,"body":"that no one talked about."},{"speaker":"Devin Mahoney","startTime":2153.0600000000004,"endTime":2156.9300000000003,"body":"It was a, an expectation setting"},{"speaker":"Devin Mahoney","startTime":2153.0600000000004,"endTime":2156.9300000000003,"body":"here that wasn't set over there."},{"speaker":"Devin Mahoney","startTime":2156.9300000000003,"endTime":2158.21,"body":"It all came down"},{"speaker":"Devin Mahoney","startTime":2156.9300000000003,"endTime":2158.21,"body":"to communication."},{"speaker":"Devin Mahoney","startTime":2158.4500000000003,"endTime":2160.3300000000004,"body":"I've been doing software"},{"speaker":"Devin Mahoney","startTime":2158.4500000000003,"endTime":2160.3300000000004,"body":"development for a while."},{"speaker":"Devin Mahoney","startTime":2160.3700000000003,"endTime":2161.4,"body":"There's always been bugs."},{"speaker":"Devin Mahoney","startTime":2161.67,"endTime":2163.3900000000003,"body":"There's always been"},{"speaker":"Devin Mahoney","startTime":2161.67,"endTime":2163.3900000000003,"body":"breaks in communication."},{"speaker":"Devin Mahoney","startTime":2163.4900000000002,"endTime":2165.5600000000004,"body":"They will always result"},{"speaker":"Devin Mahoney","startTime":2163.4900000000002,"endTime":2165.5600000000004,"body":"in misunderstandings."},{"speaker":"Devin Mahoney","startTime":2165.6600000000003,"endTime":2167.63,"body":"I don't think that we're"},{"speaker":"Devin Mahoney","startTime":2165.6600000000003,"endTime":2167.63,"body":"going to get around that."},{"speaker":"Devin Mahoney","startTime":2167.7400000000002,"endTime":2169.2400000000002,"body":"But here's where AI comes in."},{"speaker":"Devin Mahoney","startTime":2169.2400000000002,"endTime":2172.3700000000003,"body":"AI comes in because these"},{"speaker":"Devin Mahoney","startTime":2169.2400000000002,"endTime":2172.3700000000003,"body":"status reports give us a"},{"speaker":"Devin Mahoney","startTime":2172.3700000000003,"endTime":2174.55,"body":"common picture of what's"},{"speaker":"Devin Mahoney","startTime":2172.3700000000003,"endTime":2174.55,"body":"going on in our project."},{"speaker":"Devin Mahoney","startTime":2174.9700000000003,"endTime":2177.63,"body":"And it gives us the space"},{"speaker":"Devin Mahoney","startTime":2174.9700000000003,"endTime":2177.63,"body":"to allow us to have this"},{"speaker":"Devin Mahoney","startTime":2177.63,"endTime":2178.69,"body":"better communication."},{"speaker":"Devin Mahoney","startTime":2178.86,"endTime":2179.7900000000004,"body":"We've got to be realistic here."},{"speaker":"Devin Mahoney","startTime":2179.7900000000004,"endTime":2180.76,"body":"We can't be perfect."},{"speaker":"Devin Mahoney","startTime":2181.02,"endTime":2183.28,"body":"But when we're looking"},{"speaker":"Devin Mahoney","startTime":2181.02,"endTime":2183.28,"body":"at the job of our project"},{"speaker":"Devin Mahoney","startTime":2183.28,"endTime":2186.0600000000004,"body":"manager, their role is to"},{"speaker":"Devin Mahoney","startTime":2183.28,"endTime":2186.0600000000004,"body":"lead, their role is to keep"},{"speaker":"Devin Mahoney","startTime":2186.07,"endTime":2189.53,"body":"the communication smooth"},{"speaker":"Devin Mahoney","startTime":2186.07,"endTime":2189.53,"body":"so the project can succeed."},{"speaker":"Devin Mahoney","startTime":2189.73,"endTime":2191.0800000000004,"body":"And I always see"},{"speaker":"Devin Mahoney","startTime":2189.73,"endTime":2191.0800000000004,"body":"a need for that."},{"speaker":"Galen Low","startTime":2191.4950000000003,"endTime":2191.985,"body":"I like that."},{"speaker":"Galen Low","startTime":2192.2450000000003,"endTime":2192.965,"body":"It's a good perspective."},{"speaker":"Galen Low","startTime":2193.395,"endTime":2193.7650000000003,"body":"Nice."},{"speaker":"Galen Low","startTime":2194.0950000000003,"endTime":2196.1150000000002,"body":"Listen, before we wrap, I'm just"},{"speaker":"Galen Low","startTime":2194.0950000000003,"endTime":2196.1150000000002,"body":"wondering, is there anything"},{"speaker":"Galen Low","startTime":2196.1150000000002,"endTime":2198.135,"body":"else that you maybe just want"},{"speaker":"Galen Low","startTime":2196.1150000000002,"endTime":2198.135,"body":"to share with our audience?"},{"speaker":"Galen Low","startTime":2198.315,"endTime":2201.135,"body":"Just on this topic of status"},{"speaker":"Galen Low","startTime":2198.315,"endTime":2201.135,"body":"updates, communications,"},{"speaker":"Galen Low","startTime":2201.385,"endTime":2204.9350000000004,"body":"misunderstandings, bugs,"},{"speaker":"Galen Low","startTime":2201.385,"endTime":2204.9350000000004,"body":"and the way projects go?"},{"speaker":"Devin Mahoney","startTime":2205.815,"endTime":2206.2250000000004,"body":"Sure."},{"speaker":"Devin Mahoney","startTime":2206.405,"endTime":2207.3450000000003,"body":"I've talked to a"},{"speaker":"Devin Mahoney","startTime":2206.405,"endTime":2207.3450000000003,"body":"lot of managers."},{"speaker":"Devin Mahoney","startTime":2207.3450000000003,"endTime":2209.875,"body":"I've talked to a lot of people"},{"speaker":"Devin Mahoney","startTime":2207.3450000000003,"endTime":2209.875,"body":"who are not project managers."},{"speaker":"Devin Mahoney","startTime":2210.175,"endTime":2212.3650000000002,"body":"And the one thing I want to"},{"speaker":"Devin Mahoney","startTime":2210.175,"endTime":2212.3650000000002,"body":"express to all of them is"},{"speaker":"Devin Mahoney","startTime":2212.385,"endTime":2215.6650000000004,"body":"project managers work here to"},{"speaker":"Devin Mahoney","startTime":2212.385,"endTime":2215.6650000000004,"body":"help people and teams succeed."},{"speaker":"Devin Mahoney","startTime":2215.9350000000004,"endTime":2218.3450000000003,"body":"But who is here to"},{"speaker":"Devin Mahoney","startTime":2215.9350000000004,"endTime":2218.3450000000003,"body":"help the helpers?"},{"speaker":"Devin Mahoney","startTime":2218.565,"endTime":2221.895,"body":"Project managers, we get"},{"speaker":"Devin Mahoney","startTime":2218.565,"endTime":2221.895,"body":"overlooked when things go right."},{"speaker":"Devin Mahoney","startTime":2222.175,"endTime":2224.635,"body":"And so we're not always"},{"speaker":"Devin Mahoney","startTime":2222.175,"endTime":2224.635,"body":"given the tools that we need"},{"speaker":"Devin Mahoney","startTime":2224.965,"endTime":2226.1850000000004,"body":"to work more effectively."},{"speaker":"Devin Mahoney","startTime":2226.4150000000004,"endTime":2229.755,"body":"But I'm personally excited"},{"speaker":"Devin Mahoney","startTime":2226.4150000000004,"endTime":2229.755,"body":"about how AI can help us"},{"speaker":"Devin Mahoney","startTime":2229.755,"endTime":2231.965,"body":"create these tools and"},{"speaker":"Devin Mahoney","startTime":2229.755,"endTime":2231.965,"body":"help to solve this problem."},{"speaker":"Devin Mahoney","startTime":2232.2450000000003,"endTime":2234.6650000000004,"body":"And an investment and"},{"speaker":"Devin Mahoney","startTime":2232.2450000000003,"endTime":2234.6650000000004,"body":"effective tool for a project"},{"speaker":"Devin Mahoney","startTime":2234.6650000000004,"endTime":2237.695,"body":"manager, it pays dividends"},{"speaker":"Devin Mahoney","startTime":2234.6650000000004,"endTime":2237.695,"body":"through all of the teams"},{"speaker":"Devin Mahoney","startTime":2237.695,"endTime":2238.655,"body":"that they help to support."},{"speaker":"Galen Low","startTime":2239.085,"endTime":2240.0750000000003,"body":"That, I really love."},{"speaker":"Galen Low","startTime":2240.145,"endTime":2242.715,"body":"Because, honestly, I very"},{"speaker":"Galen Low","startTime":2240.145,"endTime":2242.715,"body":"much believe in that idea"},{"speaker":"Galen Low","startTime":2242.715,"endTime":2246.5550000000003,"body":"that, a lot of our successes"},{"speaker":"Galen Low","startTime":2242.715,"endTime":2246.5550000000003,"body":"as project managers are"},{"speaker":"Galen Low","startTime":2246.5950000000003,"endTime":2247.7450000000003,"body":"actually quite invisible."},{"speaker":"Galen Low","startTime":2247.9350000000004,"endTime":2250.255,"body":"And, as a result, we"},{"speaker":"Galen Low","startTime":2247.9350000000004,"endTime":2250.255,"body":"don't always get support."},{"speaker":"Galen Low","startTime":2250.255,"endTime":2251.755,"body":"We always have these"},{"speaker":"Galen Low","startTime":2250.255,"endTime":2251.755,"body":"conversations in the community"},{"speaker":"Galen Low","startTime":2251.755,"endTime":2254.875,"body":"as well about firefighter,"},{"speaker":"Galen Low","startTime":2251.755,"endTime":2254.875,"body":"rescuer project manager who"},{"speaker":"Galen Low","startTime":2254.875,"endTime":2257.4750000000004,"body":"kind of goes in and like"},{"speaker":"Galen Low","startTime":2254.875,"endTime":2257.4750000000004,"body":"fixes all the problems and"},{"speaker":"Galen Low","startTime":2257.4750000000004,"endTime":2258.635,"body":"they get praised for it."},{"speaker":"Galen Low","startTime":2258.7050000000004,"endTime":2261.135,"body":"But the project manager who"},{"speaker":"Galen Low","startTime":2258.7050000000004,"endTime":2261.135,"body":"just runs all their projects"},{"speaker":"Galen Low","startTime":2261.335,"endTime":2263.8250000000003,"body":"so cleanly and then they're"},{"speaker":"Galen Low","startTime":2261.335,"endTime":2263.8250000000003,"body":"being very proactive and"},{"speaker":"Galen Low","startTime":2263.8250000000003,"endTime":2265.085,"body":"nothing's getting escalated."},{"speaker":"Galen Low","startTime":2265.2250000000004,"endTime":2266.7450000000003,"body":"Like they're not"},{"speaker":"Galen Low","startTime":2265.2250000000004,"endTime":2266.7450000000003,"body":"even on the radar."},{"speaker":"Galen Low","startTime":2267.485,"endTime":2271.355,"body":"So I do like this notion of"},{"speaker":"Galen Low","startTime":2267.485,"endTime":2271.355,"body":"yeah, I mean, helping project"},{"speaker":"Galen Low","startTime":2271.355,"endTime":2274.3050000000003,"body":"managers tell the story of the"},{"speaker":"Galen Low","startTime":2271.355,"endTime":2274.3050000000003,"body":"value that they're delivering"},{"speaker":"Galen Low","startTime":2274.315,"endTime":2276.8650000000002,"body":"through communication and that"},{"speaker":"Galen Low","startTime":2274.315,"endTime":2276.8650000000002,"body":"there's like more to it than"},{"speaker":"Galen Low","startTime":2276.8650000000002,"endTime":2280.0150000000003,"body":"just like typing a few words"},{"speaker":"Galen Low","startTime":2276.8650000000002,"endTime":2280.0150000000003,"body":"into an email and sending"},{"speaker":"Galen Low","startTime":2280.0150000000003,"endTime":2280.9350000000004,"body":"it to your stakeholders."},{"speaker":"Galen Low","startTime":2281.1150000000002,"endTime":2283.945,"body":"And yeah, I like the idea"},{"speaker":"Galen Low","startTime":2281.1150000000002,"endTime":2283.945,"body":"that, of us having more space"},{"speaker":"Galen Low","startTime":2284.395,"endTime":2287.295,"body":"to do more, because I think"},{"speaker":"Galen Low","startTime":2284.395,"endTime":2287.295,"body":"we do get bogged down in some"},{"speaker":"Galen Low","startTime":2287.295,"endTime":2289.385,"body":"of the admin and some of these"},{"speaker":"Galen Low","startTime":2287.295,"endTime":2289.385,"body":"tasks that we become known"},{"speaker":"Galen Low","startTime":2289.385,"endTime":2292.525,"body":"for, even though it's not"},{"speaker":"Galen Low","startTime":2289.385,"endTime":2292.525,"body":"necessarily like the superhero"},{"speaker":"Galen Low","startTime":2292.525,"endTime":2293.885,"body":"skill that makes us awesome."},{"speaker":"Galen Low","startTime":2294.2450000000003,"endTime":2294.7850000000003,"body":"Great point."},{"speaker":"Galen Low","startTime":2295.0750000000003,"endTime":2297.895,"body":"On the roadmap, can you add"},{"speaker":"Galen Low","startTime":2295.0750000000003,"endTime":2297.895,"body":"just like a PR agent bot?"},{"speaker":"Galen Low","startTime":2297.895,"endTime":2300.645,"body":"Can you tell me, just like tell"},{"speaker":"Galen Low","startTime":2297.895,"endTime":2300.645,"body":"us the story of like how awesome"},{"speaker":"Galen Low","startTime":2300.645,"endTime":2303.0750000000003,"body":"you are and like sends it on"},{"speaker":"Galen Low","startTime":2300.645,"endTime":2303.0750000000003,"body":"the company's Slack channel?"},{"speaker":"Devin Mahoney","startTime":2303.085,"endTime":2303.925,"body":"We all need that."},{"speaker":"Galen Low","startTime":2304.635,"endTime":2305.175,"body":"I love that."},{"speaker":"Galen Low","startTime":2305.255,"endTime":2307.355,"body":"Devin, thanks so much for"},{"speaker":"Galen Low","startTime":2305.255,"endTime":2307.355,"body":"hanging out with me today."},{"speaker":"Galen Low","startTime":2307.405,"endTime":2308.375,"body":"This has been a lot of fun."},{"speaker":"Galen Low","startTime":2308.4150000000004,"endTime":2310.6850000000004,"body":"I love what you're doing and I'm"},{"speaker":"Galen Low","startTime":2308.4150000000004,"endTime":2310.6850000000004,"body":"so glad to have you on the show."},{"speaker":"Devin Mahoney","startTime":2310.8450000000003,"endTime":2311.9350000000004,"body":"Galen,"},{"speaker":"Devin Mahoney","startTime":2310.8450000000003,"endTime":2311.9350000000004,"body":"thanks for having me."},{"speaker":"Devin Mahoney","startTime":2311.9350000000004,"endTime":2313.98,"body":"This has been so much"},{"speaker":"Devin Mahoney","startTime":2311.9350000000004,"endTime":2313.98,"body":"fun to talk about this."},{"speaker":"Galen Low","startTime":2314.8700000000003,"endTime":2316.07,"body":"Alright"},{"speaker":"Galen Low","startTime":2314.8700000000003,"endTime":2316.07,"body":"folks, there you have it."},{"speaker":"Galen Low","startTime":2316.2200000000003,"endTime":2318.3500000000004,"body":"As always, if you'd like to"},{"speaker":"Galen Low","startTime":2316.2200000000003,"endTime":2318.3500000000004,"body":"join the conversation with"},{"speaker":"Galen Low","startTime":2318.3500000000004,"endTime":2320.8900000000003,"body":"over a thousand like-minded"},{"speaker":"Galen Low","startTime":2318.3500000000004,"endTime":2320.8900000000003,"body":"project management champions,"},{"speaker":"Galen Low","startTime":2321.1400000000003,"endTime":2322.13,"body":"come join our collective."},{"speaker":"Galen Low","startTime":2322.42,"endTime":2325.7900000000004,"body":"Head on over to"},{"speaker":"Galen Low","startTime":2322.42,"endTime":2325.7900000000004,"body":"thedigitalprojectmanager.com/membership"},{"speaker":"Galen Low","startTime":2325.8900000000003,"endTime":2326.53,"body":"to learn more."},{"speaker":"Galen Low","startTime":2326.78,"endTime":2328.75,"body":"And if you like what you"},{"speaker":"Galen Low","startTime":2326.78,"endTime":2328.75,"body":"heard today, please subscribe"},{"speaker":"Galen Low","startTime":2328.75,"endTime":2332.0,"body":"and stay in touch on"},{"speaker":"Galen Low","startTime":2328.75,"endTime":2332.0,"body":"thedigitalprojectmanager.com."},{"speaker":"Galen Low","startTime":2332.27,"endTime":2334.25,"body":"Until next time,"},{"speaker":"Galen Low","startTime":2332.27,"endTime":2334.25,"body":"thanks for listening."}]}