{"version":"1.0.0","segments":[{"speaker":"Galen Low","startTime":27.16,"endTime":28.330000000000002,"body":"Hey folks,"},{"speaker":"Galen Low","startTime":27.16,"endTime":28.330000000000002,"body":"thanks for tuning in."},{"speaker":"Galen Low","startTime":28.330000000000002,"endTime":30.880000000000003,"body":"My name is Galen Low with"},{"speaker":"Galen Low","startTime":28.330000000000002,"endTime":30.880000000000003,"body":"the Digital Project Manager."},{"speaker":"Galen Low","startTime":31.15,"endTime":33.669,"body":"We are a community of digital"},{"speaker":"Galen Low","startTime":31.15,"endTime":33.669,"body":"professionals on a mission"},{"speaker":"Galen Low","startTime":33.669,"endTime":35.86,"body":"to help each other get"},{"speaker":"Galen Low","startTime":33.669,"endTime":35.86,"body":"skilled, get confident, and"},{"speaker":"Galen Low","startTime":35.864000000000004,"endTime":38.589,"body":"get connected so that we can"},{"speaker":"Galen Low","startTime":35.864000000000004,"endTime":38.589,"body":"amplify the value of project"},{"speaker":"Galen Low","startTime":38.589,"endTime":40.18,"body":"management in a digital world."},{"speaker":"Galen Low","startTime":40.56,"endTime":42.69,"body":"If you want to hear more"},{"speaker":"Galen Low","startTime":40.56,"endTime":42.69,"body":"about that, head on over to"},{"speaker":"Galen Low","startTime":42.69,"endTime":45.730000000000004,"body":"thedigitalprojectmanager.com/membership."},{"speaker":"Galen Low","startTime":46.24,"endTime":49.41,"body":"Okay, today we are exploring"},{"speaker":"Galen Low","startTime":46.24,"endTime":49.41,"body":"the world of the informal"},{"speaker":"Galen Low","startTime":49.41,"endTime":52.1,"body":"project manager and what"},{"speaker":"Galen Low","startTime":49.41,"endTime":52.1,"body":"the role of the project"},{"speaker":"Galen Low","startTime":52.1,"endTime":55.049,"body":"management office becomes"},{"speaker":"Galen Low","startTime":52.1,"endTime":55.049,"body":"in a world where a majority"},{"speaker":"Galen Low","startTime":55.049,"endTime":57.919000000000004,"body":"of projects are being led by"},{"speaker":"Galen Low","startTime":55.049,"endTime":57.919000000000004,"body":"folks who have never received"},{"speaker":"Galen Low","startTime":57.919000000000004,"endTime":59.08,"body":"project management training."},{"speaker":"Galen Low","startTime":59.26,"endTime":62.57,"body":"Joining me today is Bruno"},{"speaker":"Galen Low","startTime":59.26,"endTime":62.57,"body":"Morgante, a coach, mentor,"},{"speaker":"Galen Low","startTime":62.629,"endTime":66.71000000000001,"body":"speaker, and also the VP"},{"speaker":"Galen Low","startTime":62.629,"endTime":66.71000000000001,"body":"Head of Global PMO at Adecco"},{"speaker":"Galen Low","startTime":66.729,"endTime":69.66900000000001,"body":"Group and a member of the"},{"speaker":"Galen Low","startTime":66.729,"endTime":69.66900000000001,"body":"board at The PMO Leader."},{"speaker":"Galen Low","startTime":69.93,"endTime":71.239,"body":"Bruno, thanks for"},{"speaker":"Galen Low","startTime":69.93,"endTime":71.239,"body":"joining me today!"},{"speaker":"Bruno Morgante","startTime":71.559,"endTime":73.769,"body":"Thank you very"},{"speaker":"Bruno Morgante","startTime":71.559,"endTime":73.769,"body":"much for having me today, Galen."},{"speaker":"Bruno Morgante","startTime":73.93,"endTime":75.369,"body":"It is a pleasure of being here."},{"speaker":"Galen Low","startTime":75.47,"endTime":77.18,"body":"I'm super"},{"speaker":"Galen Low","startTime":75.47,"endTime":77.18,"body":"excited to have you on here."},{"speaker":"Galen Low","startTime":77.229,"endTime":79.619,"body":"Bruno and I have been"},{"speaker":"Galen Low","startTime":77.229,"endTime":79.619,"body":"chatting back and forth"},{"speaker":"Galen Low","startTime":79.68,"endTime":81.41900000000001,"body":"before hitting record here."},{"speaker":"Galen Low","startTime":81.50999999999999,"endTime":84.4,"body":"And Bruno, in one of our earlier"},{"speaker":"Galen Low","startTime":81.50999999999999,"endTime":84.4,"body":"conversations a few weeks back,"},{"speaker":"Galen Low","startTime":84.4,"endTime":86.869,"body":"we were talking about this"},{"speaker":"Galen Low","startTime":84.4,"endTime":86.869,"body":"notion of informal project"},{"speaker":"Galen Low","startTime":86.87,"endTime":89.799,"body":"managers, like this notion of"},{"speaker":"Galen Low","startTime":86.87,"endTime":89.799,"body":"projects being led by folks"},{"speaker":"Galen Low","startTime":89.799,"endTime":91.919,"body":"who don't consider themselves"},{"speaker":"Galen Low","startTime":89.799,"endTime":91.919,"body":"project managers at all."},{"speaker":"Galen Low","startTime":92.06,"endTime":94.87,"body":"And you brought in this"},{"speaker":"Galen Low","startTime":92.06,"endTime":94.87,"body":"juicy idea of the fact"},{"speaker":"Galen Low","startTime":94.87,"endTime":96.91,"body":"that there's some people"},{"speaker":"Galen Low","startTime":94.87,"endTime":96.91,"body":"out there, maybe there's"},{"speaker":"Galen Low","startTime":96.91,"endTime":97.81,"body":"a lot of people out there."},{"speaker":"Galen Low","startTime":98.02,"endTime":100.44,"body":"We're like, is being a"},{"speaker":"Galen Low","startTime":98.02,"endTime":100.44,"body":"project manager actually"},{"speaker":"Galen Low","startTime":100.44,"endTime":101.62,"body":"a real job at all?"},{"speaker":"Galen Low","startTime":102.08,"endTime":105.41,"body":"So I thought I'd just kind of"},{"speaker":"Galen Low","startTime":102.08,"endTime":105.41,"body":"like use that as a thread of"},{"speaker":"Galen Low","startTime":105.42,"endTime":109.639,"body":"steel to dive in, but also,"},{"speaker":"Galen Low","startTime":105.42,"endTime":109.639,"body":"you focus so much on PMO and"},{"speaker":"Galen Low","startTime":109.639,"endTime":112.589,"body":"the benefits of that and how to"},{"speaker":"Galen Low","startTime":109.639,"endTime":112.589,"body":"sort of do that in a modern way."},{"speaker":"Galen Low","startTime":112.68900000000001,"endTime":115.219,"body":"And I think they kind"},{"speaker":"Galen Low","startTime":112.68900000000001,"endTime":115.219,"body":"of have a relationship."},{"speaker":"Galen Low","startTime":115.219,"endTime":119.419,"body":"So I wanted to dig into that"},{"speaker":"Galen Low","startTime":115.219,"endTime":119.419,"body":"basically like the PMO and"},{"speaker":"Galen Low","startTime":119.419,"endTime":122.199,"body":"the informal project manager,"},{"speaker":"Galen Low","startTime":119.419,"endTime":122.199,"body":"and I guess informal project"},{"speaker":"Galen Low","startTime":122.199,"endTime":123.269,"body":"management while we're there."},{"speaker":"Galen Low","startTime":123.474,"endTime":126.074,"body":"But I thought maybe I'd"},{"speaker":"Galen Low","startTime":123.474,"endTime":126.074,"body":"just get stuck right in and"},{"speaker":"Galen Low","startTime":126.074,"endTime":127.934,"body":"maybe we can just give our"},{"speaker":"Galen Low","startTime":126.074,"endTime":127.934,"body":"listeners their bearings."},{"speaker":"Galen Low","startTime":128.10399999999998,"endTime":130.474,"body":"What do we mean when we say"},{"speaker":"Galen Low","startTime":128.10399999999998,"endTime":130.474,"body":"informal project manager?"},{"speaker":"Galen Low","startTime":130.474,"endTime":132.29399999999998,"body":"What is an informal"},{"speaker":"Galen Low","startTime":130.474,"endTime":132.29399999999998,"body":"project manager?"},{"speaker":"Galen Low","startTime":132.464,"endTime":135.144,"body":"And beyond that, why are"},{"speaker":"Galen Low","startTime":132.464,"endTime":135.144,"body":"informal project managers"},{"speaker":"Galen Low","startTime":135.144,"endTime":137.834,"body":"important to consider when"},{"speaker":"Galen Low","startTime":135.144,"endTime":137.834,"body":"we're designing the future"},{"speaker":"Galen Low","startTime":137.864,"endTime":138.659,"body":"of project management?"},{"speaker":"Bruno Morgante","startTime":138.889,"endTime":141.559,"body":"Okay, well,"},{"speaker":"Bruno Morgante","startTime":138.889,"endTime":141.559,"body":"I heard the term informal"},{"speaker":"Bruno Morgante","startTime":141.559,"endTime":144.789,"body":"project manager referred in"},{"speaker":"Bruno Morgante","startTime":141.559,"endTime":144.789,"body":"different ways over these"},{"speaker":"Bruno Morgante","startTime":144.87900000000002,"endTime":149.12900000000002,"body":"almost 20 years of career,"},{"speaker":"Bruno Morgante","startTime":144.87900000000002,"endTime":149.12900000000002,"body":"network PMs, informal PMs,"},{"speaker":"Bruno Morgante","startTime":149.339,"endTime":152.779,"body":"people that are not PMs but they"},{"speaker":"Bruno Morgante","startTime":149.339,"endTime":152.779,"body":"play the PM role and whatever."},{"speaker":"Bruno Morgante","startTime":152.939,"endTime":157.029,"body":"Now, who they are usually people"},{"speaker":"Bruno Morgante","startTime":152.939,"endTime":157.029,"body":"that have not had a formal"},{"speaker":"Bruno Morgante","startTime":157.089,"endTime":158.97,"body":"training in project management."},{"speaker":"Bruno Morgante","startTime":159.264,"endTime":162.864,"body":"And they find themselves"},{"speaker":"Bruno Morgante","startTime":159.264,"endTime":162.864,"body":"managing a project."},{"speaker":"Bruno Morgante","startTime":163.054,"endTime":166.394,"body":"Sometimes I make a joke about"},{"speaker":"Bruno Morgante","startTime":163.054,"endTime":166.394,"body":"that saying, well, it was the"},{"speaker":"Bruno Morgante","startTime":166.394,"endTime":170.13400000000001,"body":"first person passing outside the"},{"speaker":"Bruno Morgante","startTime":166.394,"endTime":170.13400000000001,"body":"room when they were looking for"},{"speaker":"Bruno Morgante","startTime":170.144,"endTime":173.244,"body":"the one to run that initiative,"},{"speaker":"Bruno Morgante","startTime":170.144,"endTime":173.244,"body":"they say, okay, Mario, you"},{"speaker":"Bruno Morgante","startTime":173.244,"endTime":174.514,"body":"are the one, we take you."},{"speaker":"Bruno Morgante","startTime":174.534,"endTime":176.904,"body":"But you know, sometimes"},{"speaker":"Bruno Morgante","startTime":174.534,"endTime":176.904,"body":"it's a little bit extreme,"},{"speaker":"Bruno Morgante","startTime":176.904,"endTime":177.844,"body":"but it might be true."},{"speaker":"Bruno Morgante","startTime":178.014,"endTime":181.924,"body":"To be fair, in my career, I"},{"speaker":"Bruno Morgante","startTime":178.014,"endTime":181.924,"body":"had to deal a lot with the"},{"speaker":"Bruno Morgante","startTime":181.924,"endTime":185.434,"body":"informal project managers"},{"speaker":"Bruno Morgante","startTime":181.924,"endTime":185.434,"body":"and I had many of them."},{"speaker":"Bruno Morgante","startTime":185.614,"endTime":189.274,"body":"And let me tell you the two"},{"speaker":"Bruno Morgante","startTime":185.614,"endTime":189.274,"body":"extreme cases, because I later"},{"speaker":"Bruno Morgante","startTime":189.274,"endTime":192.894,"body":"in the chat, we, I will refer"},{"speaker":"Bruno Morgante","startTime":189.274,"endTime":192.894,"body":"to the two cases frequently."},{"speaker":"Bruno Morgante","startTime":193.064,"endTime":199.654,"body":"So I had one guy who was a young"},{"speaker":"Bruno Morgante","startTime":193.064,"endTime":199.654,"body":"engineer, an SME at the company,"},{"speaker":"Bruno Morgante","startTime":199.784,"endTime":203.29,"body":"and he absolutely wanted to"},{"speaker":"Bruno Morgante","startTime":199.784,"endTime":203.29,"body":"become a project manager."},{"speaker":"Bruno Morgante","startTime":203.57,"endTime":206.89000000000001,"body":"So he was young,"},{"speaker":"Bruno Morgante","startTime":203.57,"endTime":206.89000000000001,"body":"skilled, he was good."},{"speaker":"Bruno Morgante","startTime":207.15,"endTime":211.119,"body":"And we saw as an organization,"},{"speaker":"Bruno Morgante","startTime":207.15,"endTime":211.119,"body":"I was part of the decision"},{"speaker":"Bruno Morgante","startTime":211.119,"endTime":211.92,"body":"process back then."},{"speaker":"Bruno Morgante","startTime":211.93,"endTime":216.19,"body":"I was leading a PMO and we saw"},{"speaker":"Bruno Morgante","startTime":211.93,"endTime":216.19,"body":"that as an opportunity for him"},{"speaker":"Bruno Morgante","startTime":216.27,"endTime":217.749,"body":"to enter into the profession."},{"speaker":"Bruno Morgante","startTime":218.00900000000001,"endTime":221.514,"body":"So he started managing"},{"speaker":"Bruno Morgante","startTime":218.00900000000001,"endTime":221.514,"body":"small projects and he used"},{"speaker":"Bruno Morgante","startTime":221.514,"endTime":225.095,"body":"that as the way to enter"},{"speaker":"Bruno Morgante","startTime":221.514,"endTime":225.095,"body":"into project management."},{"speaker":"Bruno Morgante","startTime":225.554,"endTime":227.364,"body":"Now that's one extreme."},{"speaker":"Bruno Morgante","startTime":227.644,"endTime":227.854,"body":"Okay."},{"speaker":"Bruno Morgante","startTime":228.024,"endTime":228.954,"body":"It's a good extreme."},{"speaker":"Bruno Morgante","startTime":229.154,"endTime":230.874,"body":"Now let me tell you"},{"speaker":"Bruno Morgante","startTime":229.154,"endTime":230.874,"body":"about the bad extreme."},{"speaker":"Bruno Morgante","startTime":231.594,"endTime":235.584,"body":"Once I was speaking with this"},{"speaker":"Bruno Morgante","startTime":231.594,"endTime":235.584,"body":"person and she was referred"},{"speaker":"Bruno Morgante","startTime":235.594,"endTime":238.234,"body":"to as the program manager"},{"speaker":"Bruno Morgante","startTime":235.594,"endTime":238.234,"body":"for these big program."},{"speaker":"Bruno Morgante","startTime":238.234,"endTime":240.184,"body":"It was a multimillion"},{"speaker":"Bruno Morgante","startTime":238.234,"endTime":240.184,"body":"dollar program."},{"speaker":"Bruno Morgante","startTime":240.185,"endTime":242.094,"body":"It was like 9 million euros."},{"speaker":"Bruno Morgante","startTime":242.38400000000001,"endTime":243.514,"body":"So it was not peanuts."},{"speaker":"Bruno Morgante","startTime":243.879,"endTime":247.08,"body":"And like a week after"},{"speaker":"Bruno Morgante","startTime":243.879,"endTime":247.08,"body":"that program was approved,"},{"speaker":"Bruno Morgante","startTime":247.42,"endTime":250.26,"body":"I approached her asking"},{"speaker":"Bruno Morgante","startTime":247.42,"endTime":250.26,"body":"her about the plan."},{"speaker":"Bruno Morgante","startTime":250.5,"endTime":253.03,"body":"I said, I don't need"},{"speaker":"Bruno Morgante","startTime":250.5,"endTime":253.03,"body":"the detail plan, but at"},{"speaker":"Bruno Morgante","startTime":253.03,"endTime":254.36,"body":"least a high level plan."},{"speaker":"Bruno Morgante","startTime":254.37,"endTime":256.85900000000004,"body":"This is a big monster that"},{"speaker":"Bruno Morgante","startTime":254.37,"endTime":256.85900000000004,"body":"you want to deliver in one"},{"speaker":"Bruno Morgante","startTime":256.85900000000004,"endTime":259.339,"body":"year and it's impacting"},{"speaker":"Bruno Morgante","startTime":256.85900000000004,"endTime":259.339,"body":"the whole organization."},{"speaker":"Bruno Morgante","startTime":259.57,"endTime":260.32,"body":"Show me the plan."},{"speaker":"Bruno Morgante","startTime":260.71500000000003,"endTime":263.055,"body":"And the answer was,"},{"speaker":"Bruno Morgante","startTime":260.71500000000003,"endTime":263.055,"body":"Oh, I have no plan."},{"speaker":"Bruno Morgante","startTime":263.935,"endTime":266.905,"body":"And that is when I said, what"},{"speaker":"Bruno Morgante","startTime":263.935,"endTime":266.905,"body":"do you mean you have no plan?"},{"speaker":"Bruno Morgante","startTime":266.91499999999996,"endTime":269.015,"body":"Well, we do things in"},{"speaker":"Bruno Morgante","startTime":266.91499999999996,"endTime":269.015,"body":"a different way here."},{"speaker":"Bruno Morgante","startTime":269.105,"endTime":270.565,"body":"We'll start, let's see."},{"speaker":"Bruno Morgante","startTime":270.70500000000004,"endTime":274.525,"body":"Well, that is a scary I'm"},{"speaker":"Bruno Morgante","startTime":270.70500000000004,"endTime":274.525,"body":"sure if you have 9 millions,"},{"speaker":"Bruno Morgante","startTime":274.735,"endTime":277.385,"body":"you don't want to give them"},{"speaker":"Bruno Morgante","startTime":274.735,"endTime":277.385,"body":"to someone that has no plan."},{"speaker":"Bruno Morgante","startTime":278.605,"endTime":283.125,"body":"So you see, these are two"},{"speaker":"Bruno Morgante","startTime":278.605,"endTime":283.125,"body":"extreme cases, but there"},{"speaker":"Bruno Morgante","startTime":283.125,"endTime":284.30499999999995,"body":"is a lot in the middle."},{"speaker":"Bruno Morgante","startTime":284.58500000000004,"endTime":287.855,"body":"And these are potentially the"},{"speaker":"Bruno Morgante","startTime":284.58500000000004,"endTime":287.855,"body":"informal project managers."},{"speaker":"Bruno Morgante","startTime":287.855,"endTime":291.22,"body":"Now, why is important to"},{"speaker":"Bruno Morgante","startTime":287.855,"endTime":291.22,"body":"consider them for the future"},{"speaker":"Bruno Morgante","startTime":291.30999999999995,"endTime":295.25,"body":"is because they are here"},{"speaker":"Bruno Morgante","startTime":291.30999999999995,"endTime":295.25,"body":"and they do exist in plenty"},{"speaker":"Bruno Morgante","startTime":295.25,"endTime":297.82000000000005,"body":"of companies and we will"},{"speaker":"Bruno Morgante","startTime":295.25,"endTime":297.82000000000005,"body":"have them in future as well."},{"speaker":"Bruno Morgante","startTime":297.95000000000005,"endTime":301.32000000000005,"body":"So they need to be considered"},{"speaker":"Bruno Morgante","startTime":297.95000000000005,"endTime":301.32000000000005,"body":"when you are designing"},{"speaker":"Bruno Morgante","startTime":301.35,"endTime":304.87,"body":"something, a new organization,"},{"speaker":"Bruno Morgante","startTime":301.35,"endTime":304.87,"body":"a new setup, or the way your"},{"speaker":"Bruno Morgante","startTime":304.88,"endTime":306.79999999999995,"body":"PMO potentially operates."},{"speaker":"Bruno Morgante","startTime":306.90999999999997,"endTime":307.89,"body":"That's definitely important."},{"speaker":"Bruno Morgante","startTime":307.98,"endTime":308.35,"body":"Yes."},{"speaker":"Galen Low","startTime":308.47,"endTime":310.02,"body":"It's funny"},{"speaker":"Galen Low","startTime":308.47,"endTime":310.02,"body":"because so many people in"},{"speaker":"Galen Low","startTime":310.02,"endTime":312.78999999999996,"body":"the circles I travel in,"},{"speaker":"Galen Low","startTime":310.02,"endTime":312.78999999999996,"body":"they are project managers"},{"speaker":"Galen Low","startTime":312.92999999999995,"endTime":316.30999999999995,"body":"exactly for that reason, they"},{"speaker":"Galen Low","startTime":312.92999999999995,"endTime":316.30999999999995,"body":"are, we call accidental PMs,"},{"speaker":"Galen Low","startTime":316.66999999999996,"endTime":318.24,"body":"where they were Mario, right?"},{"speaker":"Galen Low","startTime":318.24,"endTime":320.77,"body":"Walking by the room and someone"},{"speaker":"Galen Low","startTime":318.24,"endTime":320.77,"body":"said, Hey you, come in here."},{"speaker":"Galen Low","startTime":320.77,"endTime":321.88,"body":"Would you like to"},{"speaker":"Galen Low","startTime":320.77,"endTime":321.88,"body":"lead this project?"},{"speaker":"Galen Low","startTime":321.88,"endTime":323.49,"body":"You're organized,"},{"speaker":"Galen Low","startTime":321.88,"endTime":323.49,"body":"you communicate well,"},{"speaker":"Galen Low","startTime":323.59000000000003,"endTime":324.33000000000004,"body":"there's nothing to it."},{"speaker":"Galen Low","startTime":324.34000000000003,"endTime":326.55999999999995,"body":"Like just help deliver"},{"speaker":"Galen Low","startTime":324.34000000000003,"endTime":326.55999999999995,"body":"this big project, small"},{"speaker":"Galen Low","startTime":326.55999999999995,"endTime":327.36,"body":"project, whatever."},{"speaker":"Galen Low","startTime":327.42999999999995,"endTime":328.9,"body":"We're giving you"},{"speaker":"Galen Low","startTime":327.42999999999995,"endTime":328.9,"body":"full accountability."},{"speaker":"Galen Low","startTime":329.03999999999996,"endTime":329.48,"body":"Go."},{"speaker":"Galen Low","startTime":329.72,"endTime":331.65,"body":"Some people go down that path"},{"speaker":"Galen Low","startTime":329.72,"endTime":331.65,"body":"on that one extreme, right?"},{"speaker":"Galen Low","startTime":331.77,"endTime":333.44000000000005,"body":"Where you mentioned where it's"},{"speaker":"Galen Low","startTime":331.77,"endTime":333.44000000000005,"body":"okay, I'm interested in this."},{"speaker":"Galen Low","startTime":333.48,"endTime":336.11,"body":"I want to use this path to"},{"speaker":"Galen Low","startTime":333.48,"endTime":336.11,"body":"become a project manager."},{"speaker":"Galen Low","startTime":336.24,"endTime":339.03,"body":"And then that other extreme is"},{"speaker":"Galen Low","startTime":336.24,"endTime":339.03,"body":"interesting because, I sometimes"},{"speaker":"Galen Low","startTime":339.03,"endTime":340.16999999999996,"body":"forget that it does happen."},{"speaker":"Galen Low","startTime":340.26,"endTime":342.63,"body":"That person that you pull into"},{"speaker":"Galen Low","startTime":340.26,"endTime":342.63,"body":"the room might be like, Yeah,"},{"speaker":"Galen Low","startTime":342.63,"endTime":345.1,"body":"that's okay I'll take your nine"},{"speaker":"Galen Low","startTime":342.63,"endTime":345.1,"body":"million dollar budget, and we"},{"speaker":"Galen Low","startTime":345.1,"endTime":346.88,"body":"don't need a plan we'll just go"},{"speaker":"Galen Low","startTime":345.1,"endTime":346.88,"body":"for it, don't worry about it."},{"speaker":"Galen Low","startTime":346.96000000000004,"endTime":350.35,"body":"And in both scenarios, there's"},{"speaker":"Galen Low","startTime":346.96000000000004,"endTime":350.35,"body":"so much to learn and so many"},{"speaker":"Galen Low","startTime":350.35,"endTime":352.05999999999995,"body":"different directions to go in."},{"speaker":"Galen Low","startTime":352.24,"endTime":354.875,"body":"And I started thinking about, a"},{"speaker":"Galen Low","startTime":352.24,"endTime":354.875,"body":"lot of my folks, they're looking"},{"speaker":"Galen Low","startTime":354.875,"endTime":357.265,"body":"at the PMP, the certification,"},{"speaker":"Galen Low","startTime":354.875,"endTime":357.265,"body":"the project management"},{"speaker":"Galen Low","startTime":357.265,"endTime":360.115,"body":"professional from PMI, and"},{"speaker":"Galen Low","startTime":357.265,"endTime":360.115,"body":"that is definitely something"},{"speaker":"Galen Low","startTime":360.115,"endTime":361.17499999999995,"body":"it's it's not day one, right?"},{"speaker":"Galen Low","startTime":361.17499999999995,"endTime":364.475,"body":"You get your PMP after you have"},{"speaker":"Galen Low","startTime":361.17499999999995,"endTime":364.475,"body":"experience, and in some ways,"},{"speaker":"Galen Low","startTime":364.735,"endTime":367.29499999999996,"body":"it sort of sends a message, I"},{"speaker":"Galen Low","startTime":364.735,"endTime":367.29499999999996,"body":"guess, to them, whether right"},{"speaker":"Galen Low","startTime":367.29499999999996,"endTime":370.83500000000004,"body":"or wrong, that you have to"},{"speaker":"Galen Low","startTime":367.29499999999996,"endTime":370.83500000000004,"body":"learn on the job, and then you"},{"speaker":"Galen Low","startTime":370.83500000000004,"endTime":373.32500000000005,"body":"get to this point where you"},{"speaker":"Galen Low","startTime":370.83500000000004,"endTime":373.32500000000005,"body":"can study, and then get your"},{"speaker":"Galen Low","startTime":373.32500000000005,"endTime":375.475,"body":"certification, and it just"},{"speaker":"Galen Low","startTime":373.32500000000005,"endTime":375.475,"body":"kind of bakes all the stuff"},{"speaker":"Galen Low","startTime":375.475,"endTime":377.265,"body":"that you learned along the way."},{"speaker":"Galen Low","startTime":377.32500000000005,"endTime":379.095,"body":"But it kind of sends this"},{"speaker":"Galen Low","startTime":377.32500000000005,"endTime":379.095,"body":"message that you have to"},{"speaker":"Galen Low","startTime":379.345,"endTime":382.45500000000004,"body":"learn it the hard way with"},{"speaker":"Galen Low","startTime":379.345,"endTime":382.45500000000004,"body":"almost no support by making"},{"speaker":"Galen Low","startTime":382.45500000000004,"endTime":385.33500000000004,"body":"mistakes, sometimes with"},{"speaker":"Galen Low","startTime":382.45500000000004,"endTime":385.33500000000004,"body":"a, 9 million euro budget."},{"speaker":"Bruno Morgante","startTime":385.645,"endTime":387.93499999999995,"body":"What I can"},{"speaker":"Bruno Morgante","startTime":385.645,"endTime":387.93499999999995,"body":"say on this is the good"},{"speaker":"Bruno Morgante","startTime":387.93499999999995,"endTime":389.385,"body":"example that I mentioned."},{"speaker":"Bruno Morgante","startTime":389.54499999999996,"endTime":394.66499999999996,"body":"As a fact, it is one of the"},{"speaker":"Bruno Morgante","startTime":389.54499999999996,"endTime":394.66499999999996,"body":"main entrance in the project"},{"speaker":"Bruno Morgante","startTime":394.66499999999996,"endTime":397.19500000000005,"body":"management work for a lot"},{"speaker":"Bruno Morgante","startTime":394.66499999999996,"endTime":397.19500000000005,"body":"of people, including myself."},{"speaker":"Bruno Morgante","startTime":397.345,"endTime":399.56500000000005,"body":"I don't remember if I told"},{"speaker":"Bruno Morgante","startTime":397.345,"endTime":399.56500000000005,"body":"you this story Galen, but"},{"speaker":"Bruno Morgante","startTime":399.58500000000004,"endTime":402.265,"body":"when I started my career,"},{"speaker":"Bruno Morgante","startTime":399.58500000000004,"endTime":402.265,"body":"my corporate career, so it"},{"speaker":"Bruno Morgante","startTime":402.265,"endTime":403.56500000000005,"body":"was roughly 20 years ago."},{"speaker":"Bruno Morgante","startTime":403.56500000000005,"endTime":408.025,"body":"And I was supporting the IT"},{"speaker":"Bruno Morgante","startTime":403.56500000000005,"endTime":408.025,"body":"director of that organization."},{"speaker":"Bruno Morgante","startTime":408.025,"endTime":409.975,"body":"It was the country"},{"speaker":"Bruno Morgante","startTime":408.025,"endTime":409.975,"body":"director for Italy."},{"speaker":"Bruno Morgante","startTime":410.05499999999995,"endTime":412.275,"body":"And I was doing, several things."},{"speaker":"Bruno Morgante","startTime":412.275,"endTime":414.345,"body":"Officially it was a business"},{"speaker":"Bruno Morgante","startTime":412.275,"endTime":414.345,"body":"analyst, but I was doing"},{"speaker":"Bruno Morgante","startTime":414.525,"endTime":417.405,"body":"several things until one"},{"speaker":"Bruno Morgante","startTime":414.525,"endTime":417.405,"body":"day, roughly nine months into"},{"speaker":"Bruno Morgante","startTime":417.405,"endTime":420.875,"body":"the job, the guy tells me,"},{"speaker":"Bruno Morgante","startTime":417.405,"endTime":420.875,"body":"Bruno, I believe you will"},{"speaker":"Bruno Morgante","startTime":420.885,"endTime":422.505,"body":"be a good project manager."},{"speaker":"Bruno Morgante","startTime":422.775,"endTime":424.43499999999995,"body":"Like me, project manager?"},{"speaker":"Bruno Morgante","startTime":424.44500000000005,"endTime":424.96500000000003,"body":"Why?"},{"speaker":"Bruno Morgante","startTime":425.04499999999996,"endTime":425.78499999999997,"body":"I didn't know."},{"speaker":"Bruno Morgante","startTime":425.78499999999997,"endTime":428.655,"body":"And I didn't have good"},{"speaker":"Bruno Morgante","startTime":425.78499999999997,"endTime":428.655,"body":"experience with PMs back then."},{"speaker":"Bruno Morgante","startTime":428.68499999999995,"endTime":431.525,"body":"But then he says, yeah,"},{"speaker":"Bruno Morgante","startTime":428.68499999999995,"endTime":431.525,"body":"you are very precise."},{"speaker":"Bruno Morgante","startTime":431.55499999999995,"endTime":432.865,"body":"You always plan things."},{"speaker":"Bruno Morgante","startTime":432.975,"endTime":433.975,"body":"You get things done."},{"speaker":"Bruno Morgante","startTime":433.985,"endTime":434.78499999999997,"body":"You deliver."},{"speaker":"Bruno Morgante","startTime":434.91499999999996,"endTime":435.985,"body":"You will be a good PM."},{"speaker":"Bruno Morgante","startTime":436.105,"endTime":438.975,"body":"And he assigned me to"},{"speaker":"Bruno Morgante","startTime":436.105,"endTime":438.975,"body":"my first small project."},{"speaker":"Bruno Morgante","startTime":439.135,"endTime":442.255,"body":"And that was for me the way"},{"speaker":"Bruno Morgante","startTime":439.135,"endTime":442.255,"body":"to enter into this world,"},{"speaker":"Bruno Morgante","startTime":442.44500000000005,"endTime":444.32500000000005,"body":"which I quickly understood."},{"speaker":"Bruno Morgante","startTime":444.605,"endTime":445.845,"body":"It was great for me."},{"speaker":"Bruno Morgante","startTime":445.845,"endTime":447.025,"body":"And I will never leave it."},{"speaker":"Bruno Morgante","startTime":447.03499999999997,"endTime":447.45500000000004,"body":"I know."},{"speaker":"Bruno Morgante","startTime":447.69000000000005,"endTime":451.67999999999995,"body":"So, it is a way for a lot of us,"},{"speaker":"Bruno Morgante","startTime":447.69000000000005,"endTime":451.67999999999995,"body":"that's the right way to enter."},{"speaker":"Bruno Morgante","startTime":451.79999999999995,"endTime":455.46000000000004,"body":"But it's important that once"},{"speaker":"Bruno Morgante","startTime":451.79999999999995,"endTime":455.46000000000004,"body":"you are in, you, well, on one"},{"speaker":"Bruno Morgante","startTime":455.46000000000004,"endTime":458.64,"body":"side, you need to be willing to"},{"speaker":"Bruno Morgante","startTime":455.46000000000004,"endTime":458.64,"body":"be there and to play that role."},{"speaker":"Bruno Morgante","startTime":458.75,"endTime":462.96000000000004,"body":"And of course, to learn"},{"speaker":"Bruno Morgante","startTime":458.75,"endTime":462.96000000000004,"body":"by doing then by studying,"},{"speaker":"Bruno Morgante","startTime":463.1,"endTime":463.95000000000005,"body":"but it is important."},{"speaker":"Bruno Morgante","startTime":463.98,"endTime":466.05999999999995,"body":"It's part of the process"},{"speaker":"Bruno Morgante","startTime":463.98,"endTime":466.05999999999995,"body":"and it's a necessary"},{"speaker":"Bruno Morgante","startTime":466.05999999999995,"endTime":467.289,"body":"part of the process."},{"speaker":"Galen Low","startTime":467.28999999999996,"endTime":468.15999999999997,"body":"It makes total sense."},{"speaker":"Galen Low","startTime":468.15999999999997,"endTime":470.905,"body":"And we hear so many stories of"},{"speaker":"Galen Low","startTime":468.15999999999997,"endTime":470.905,"body":"just sort of being brought into"},{"speaker":"Galen Low","startTime":470.905,"endTime":473.865,"body":"the fold and, for better or"},{"speaker":"Galen Low","startTime":470.905,"endTime":473.865,"body":"for worse, I had this question."},{"speaker":"Galen Low","startTime":473.865,"endTime":475.015,"body":"I'm like, is it good or bad?"},{"speaker":"Galen Low","startTime":475.015,"endTime":477.375,"body":"But, I think your stance is"},{"speaker":"Galen Low","startTime":475.015,"endTime":477.375,"body":"it can be good and it can be"},{"speaker":"Galen Low","startTime":477.375,"endTime":478.605,"body":"bad and everything in between."},{"speaker":"Galen Low","startTime":478.71500000000003,"endTime":481.43499999999995,"body":"But I came into this being like,"},{"speaker":"Galen Low","startTime":478.71500000000003,"endTime":481.43499999999995,"body":"okay, this is kind of, new."},{"speaker":"Galen Low","startTime":481.58500000000004,"endTime":484.28499999999997,"body":"More and more projects are being"},{"speaker":"Galen Low","startTime":481.58500000000004,"endTime":484.28499999999997,"body":"run by folks who do not consider"},{"speaker":"Galen Low","startTime":484.28499999999997,"endTime":485.485,"body":"themselves project managers."},{"speaker":"Galen Low","startTime":485.634,"endTime":487.79999999999995,"body":"But you just kind of shone a"},{"speaker":"Galen Low","startTime":485.634,"endTime":487.79999999999995,"body":"light on the idea that actually"},{"speaker":"Galen Low","startTime":487.79999999999995,"endTime":489.95500000000004,"body":"this has been happening"},{"speaker":"Galen Low","startTime":487.79999999999995,"endTime":489.95500000000004,"body":"for a long time now, right?"},{"speaker":"Galen Low","startTime":489.95500000000004,"endTime":492.42499999999995,"body":"Like it is one of the"},{"speaker":"Galen Low","startTime":489.95500000000004,"endTime":492.42499999999995,"body":"sort of main entrance"},{"speaker":"Galen Low","startTime":492.42499999999995,"endTime":494.06500000000005,"body":"ways into the career."},{"speaker":"Galen Low","startTime":494.19500000000005,"endTime":497.67999999999995,"body":"But I guess like when I'm"},{"speaker":"Galen Low","startTime":494.19500000000005,"endTime":497.67999999999995,"body":"looking at today, and there's"},{"speaker":"Galen Low","startTime":497.67999999999995,"endTime":499.61,"body":"so many projects going on"},{"speaker":"Galen Low","startTime":497.67999999999995,"endTime":499.61,"body":"right now, and there's so"},{"speaker":"Galen Low","startTime":499.61,"endTime":500.92999999999995,"body":"much transformation happening."},{"speaker":"Galen Low","startTime":500.98,"endTime":502.19000000000005,"body":"Technology is moving fast."},{"speaker":"Galen Low","startTime":502.19000000000005,"endTime":504.22,"body":"Businesses are being"},{"speaker":"Galen Low","startTime":502.19000000000005,"endTime":504.22,"body":"forced to be very nimble."},{"speaker":"Galen Low","startTime":504.32899999999995,"endTime":506.70000000000005,"body":"We had the pandemic that"},{"speaker":"Galen Low","startTime":504.32899999999995,"endTime":506.70000000000005,"body":"just changed the way that"},{"speaker":"Galen Low","startTime":506.85,"endTime":509.53,"body":"businesses and organizations"},{"speaker":"Galen Low","startTime":506.85,"endTime":509.53,"body":"work and that the sort of"},{"speaker":"Galen Low","startTime":509.55999999999995,"endTime":511.27,"body":"necessity for projects."},{"speaker":"Galen Low","startTime":511.65999999999997,"endTime":514.899,"body":"I guess my main question is"},{"speaker":"Galen Low","startTime":511.65999999999997,"endTime":514.899,"body":"if these informal project"},{"speaker":"Galen Low","startTime":514.909,"endTime":517.359,"body":"managers who've got no formal"},{"speaker":"Galen Low","startTime":514.909,"endTime":517.359,"body":"project management training"},{"speaker":"Galen Low","startTime":517.815,"endTime":520.465,"body":"are running a big chunk of the"},{"speaker":"Galen Low","startTime":517.815,"endTime":520.465,"body":"world's projects right now,"},{"speaker":"Galen Low","startTime":520.625,"endTime":523.755,"body":"and those projects are being"},{"speaker":"Galen Low","startTime":520.625,"endTime":523.755,"body":"successful, then doesn't that"},{"speaker":"Galen Low","startTime":523.755,"endTime":527.405,"body":"mean that something like a"},{"speaker":"Galen Low","startTime":523.755,"endTime":527.405,"body":"PMO, like an enterprise PMO,"},{"speaker":"Galen Low","startTime":527.415,"endTime":529.985,"body":"or the project management"},{"speaker":"Galen Low","startTime":527.415,"endTime":529.985,"body":"office is becoming irrelevant?"},{"speaker":"Bruno Morgante","startTime":530.235,"endTime":531.145,"body":"I don't think so."},{"speaker":"Bruno Morgante","startTime":531.254,"endTime":532.165,"body":"I don't think so."},{"speaker":"Bruno Morgante","startTime":532.275,"endTime":535.145,"body":"And let me first say"},{"speaker":"Bruno Morgante","startTime":532.275,"endTime":535.145,"body":"something about the fact"},{"speaker":"Bruno Morgante","startTime":535.155,"endTime":538.855,"body":"on why probably we see it"},{"speaker":"Bruno Morgante","startTime":535.155,"endTime":538.855,"body":"more now than 20 years ago."},{"speaker":"Bruno Morgante","startTime":538.905,"endTime":541.8149999999999,"body":"Well, I think one of the reason"},{"speaker":"Bruno Morgante","startTime":538.905,"endTime":541.8149999999999,"body":"is that more and more companies"},{"speaker":"Bruno Morgante","startTime":541.9549999999999,"endTime":546.175,"body":"entering into this project"},{"speaker":"Bruno Morgante","startTime":541.9549999999999,"endTime":546.175,"body":"mode, the project approach, and"},{"speaker":"Bruno Morgante","startTime":546.185,"endTime":548.1949999999999,"body":"we'll talk about that later on."},{"speaker":"Bruno Morgante","startTime":548.3149999999999,"endTime":551.035,"body":"So definitely it's something"},{"speaker":"Bruno Morgante","startTime":548.3149999999999,"endTime":551.035,"body":"that was already happening,"},{"speaker":"Bruno Morgante","startTime":551.175,"endTime":552.7149999999999,"body":"but we see it more and more."},{"speaker":"Bruno Morgante","startTime":552.855,"endTime":557.025,"body":"And about the impact of a PMO"},{"speaker":"Bruno Morgante","startTime":552.855,"endTime":557.025,"body":"into that and potentially the"},{"speaker":"Bruno Morgante","startTime":557.025,"endTime":559.745,"body":"coexistence of the two, these"},{"speaker":"Bruno Morgante","startTime":557.025,"endTime":559.745,"body":"are two different things."},{"speaker":"Bruno Morgante","startTime":559.8439999999999,"endTime":561.1139999999999,"body":"So let's do a step back."},{"speaker":"Bruno Morgante","startTime":561.405,"endTime":565.125,"body":"Project manager is there"},{"speaker":"Bruno Morgante","startTime":561.405,"endTime":565.125,"body":"to do one thing, which is"},{"speaker":"Bruno Morgante","startTime":565.125,"endTime":566.435,"body":"to deliver their project."},{"speaker":"Bruno Morgante","startTime":566.535,"endTime":569.485,"body":"There are different ways,"},{"speaker":"Bruno Morgante","startTime":566.535,"endTime":569.485,"body":"methodologies, ways of"},{"speaker":"Bruno Morgante","startTime":569.495,"endTime":570.8249999999999,"body":"working, approaches."},{"speaker":"Bruno Morgante","startTime":571.045,"endTime":574.105,"body":"Fine, but in the end, the one"},{"speaker":"Bruno Morgante","startTime":571.045,"endTime":574.105,"body":"thing that they have to do, it"},{"speaker":"Bruno Morgante","startTime":574.105,"endTime":577.2049999999999,"body":"is to deliver their project and"},{"speaker":"Bruno Morgante","startTime":574.105,"endTime":577.2049999999999,"body":"to be successful, hopefully."},{"speaker":"Bruno Morgante","startTime":577.395,"endTime":582.485,"body":"Now, a PMO, it is working"},{"speaker":"Bruno Morgante","startTime":577.395,"endTime":582.485,"body":"on everything that is"},{"speaker":"Bruno Morgante","startTime":582.505,"endTime":583.8149999999999,"body":"around that concept."},{"speaker":"Bruno Morgante","startTime":584.095,"endTime":587.845,"body":"So you might want, and again,"},{"speaker":"Bruno Morgante","startTime":584.095,"endTime":587.845,"body":"there are different types"},{"speaker":"Bruno Morgante","startTime":587.845,"endTime":591.8349999999999,"body":"of PMOs, different levels,"},{"speaker":"Bruno Morgante","startTime":587.845,"endTime":591.8349999999999,"body":"different maturity levels."},{"speaker":"Bruno Morgante","startTime":592.415,"endTime":595.725,"body":"Now imagine that you have"},{"speaker":"Bruno Morgante","startTime":592.415,"endTime":595.725,"body":"a PMO that is a portfolio"},{"speaker":"Bruno Morgante","startTime":595.735,"endTime":596.735,"body":"management offices."},{"speaker":"Bruno Morgante","startTime":596.735,"endTime":599.035,"body":"So they are managing a"},{"speaker":"Bruno Morgante","startTime":596.735,"endTime":599.035,"body":"portfolio of projects."},{"speaker":"Bruno Morgante","startTime":599.055,"endTime":601.735,"body":"They are helping the"},{"speaker":"Bruno Morgante","startTime":599.055,"endTime":601.735,"body":"organization, understanding"},{"speaker":"Bruno Morgante","startTime":601.735,"endTime":603.5749999999999,"body":"what are the right"},{"speaker":"Bruno Morgante","startTime":601.735,"endTime":603.5749999999999,"body":"initiatives aligned with"},{"speaker":"Bruno Morgante","startTime":603.5849999999999,"endTime":605.0749999999999,"body":"their strategies and so on."},{"speaker":"Bruno Morgante","startTime":605.485,"endTime":607.555,"body":"Well, of course they"},{"speaker":"Bruno Morgante","startTime":605.485,"endTime":607.555,"body":"are defining the project"},{"speaker":"Bruno Morgante","startTime":607.555,"endTime":609.5649999999999,"body":"management framework"},{"speaker":"Bruno Morgante","startTime":607.555,"endTime":609.5649999999999,"body":"of the company as well."},{"speaker":"Bruno Morgante","startTime":609.595,"endTime":612.735,"body":"So in simple words, how do"},{"speaker":"Bruno Morgante","startTime":609.595,"endTime":612.735,"body":"we run projects in these"},{"speaker":"Bruno Morgante","startTime":612.735,"endTime":616.895,"body":"organizations and they might"},{"speaker":"Bruno Morgante","startTime":612.735,"endTime":616.895,"body":"have different approaches, a"},{"speaker":"Bruno Morgante","startTime":616.925,"endTime":619.7049999999999,"body":"project tailoring in place,"},{"speaker":"Bruno Morgante","startTime":616.925,"endTime":619.7049999999999,"body":"hopefully for that PMO."},{"speaker":"Bruno Morgante","startTime":619.915,"endTime":624.435,"body":"And all of that, it goes then"},{"speaker":"Bruno Morgante","startTime":619.915,"endTime":624.435,"body":"into having a common way of"},{"speaker":"Bruno Morgante","startTime":624.475,"endTime":627.7149999999999,"body":"working, a common approach, a"},{"speaker":"Bruno Morgante","startTime":624.475,"endTime":627.7149999999999,"body":"common language, a common way"},{"speaker":"Bruno Morgante","startTime":627.7149999999999,"endTime":629.615,"body":"of reporting your projects."},{"speaker":"Bruno Morgante","startTime":629.915,"endTime":634.785,"body":"And all of that is very well"},{"speaker":"Bruno Morgante","startTime":629.915,"endTime":634.785,"body":"perceived by the organization."},{"speaker":"Bruno Morgante","startTime":635.1949999999999,"endTime":638.135,"body":"Independently, if the one that"},{"speaker":"Bruno Morgante","startTime":635.1949999999999,"endTime":638.135,"body":"is running then the project"},{"speaker":"Bruno Morgante","startTime":638.135,"endTime":641.275,"body":"and delivering the project"},{"speaker":"Bruno Morgante","startTime":638.135,"endTime":641.275,"body":"is a professional PM or an"},{"speaker":"Bruno Morgante","startTime":641.285,"endTime":646.725,"body":"informal PM, so that surrounding"},{"speaker":"Bruno Morgante","startTime":641.285,"endTime":646.725,"body":"is still helping the project"},{"speaker":"Bruno Morgante","startTime":646.735,"endTime":649.535,"body":"being successful and the"},{"speaker":"Bruno Morgante","startTime":646.735,"endTime":649.535,"body":"organization obtaining what"},{"speaker":"Bruno Morgante","startTime":649.535,"endTime":651.105,"body":"they want to buy those projects."},{"speaker":"Bruno Morgante","startTime":651.115,"endTime":654.125,"body":"So I don't see that"},{"speaker":"Bruno Morgante","startTime":651.115,"endTime":654.125,"body":"becoming irrelevant."},{"speaker":"Bruno Morgante","startTime":654.135,"endTime":656.3249999999999,"body":"They are anyway"},{"speaker":"Bruno Morgante","startTime":654.135,"endTime":656.3249999999999,"body":"part of the game."},{"speaker":"Bruno Morgante","startTime":656.515,"endTime":661.635,"body":"It's more interesting to see how"},{"speaker":"Bruno Morgante","startTime":656.515,"endTime":661.635,"body":"potentially those PMOs have to"},{"speaker":"Bruno Morgante","startTime":661.635,"endTime":666.755,"body":"adapt in a way to support these"},{"speaker":"Bruno Morgante","startTime":661.635,"endTime":666.755,"body":"dualism, like the professional"},{"speaker":"Bruno Morgante","startTime":666.755,"endTime":669.745,"body":"PMs and non professional PMs,"},{"speaker":"Bruno Morgante","startTime":666.755,"endTime":669.745,"body":"that is definitely something"},{"speaker":"Bruno Morgante","startTime":669.755,"endTime":671.855,"body":"that some PMOs have to change."},{"speaker":"Galen Low","startTime":672.115,"endTime":674.345,"body":"I love that word"},{"speaker":"Galen Low","startTime":672.115,"endTime":674.345,"body":"support, because I'm, the way"},{"speaker":"Galen Low","startTime":674.345,"endTime":677.235,"body":"I'm thinking about it is, at"},{"speaker":"Galen Low","startTime":674.345,"endTime":677.235,"body":"least for me and I know for"},{"speaker":"Galen Low","startTime":677.235,"endTime":680.345,"body":"others as well, like you're that"},{"speaker":"Galen Low","startTime":677.235,"endTime":680.345,"body":"informal PM who's been asked to"},{"speaker":"Galen Low","startTime":680.345,"endTime":682.8349999999999,"body":"run this project, probably from"},{"speaker":"Galen Low","startTime":680.345,"endTime":682.8349999999999,"body":"your perspective, you're like,"},{"speaker":"Galen Low","startTime":682.8349999999999,"endTime":684.5849999999999,"body":"okay, just this one project."},{"speaker":"Galen Low","startTime":684.745,"endTime":686.395,"body":"And in a lot of cases,"},{"speaker":"Galen Low","startTime":684.745,"endTime":686.395,"body":"they're like, it's"},{"speaker":"Galen Low","startTime":686.395,"endTime":687.395,"body":"just this one project."},{"speaker":"Galen Low","startTime":687.395,"endTime":688.295,"body":"It's my first project."},{"speaker":"Galen Low","startTime":688.365,"endTime":689.5749999999999,"body":"I'm not even a project manager."},{"speaker":"Galen Low","startTime":689.665,"endTime":690.775,"body":"I don't need a framework."},{"speaker":"Galen Low","startTime":690.895,"endTime":691.9449999999999,"body":"Let's just get this done."},{"speaker":"Galen Low","startTime":692.175,"endTime":694.9449999999999,"body":"And I imagine that's like a"},{"speaker":"Galen Low","startTime":692.175,"endTime":694.9449999999999,"body":"common thing where there's"},{"speaker":"Galen Low","startTime":694.9449999999999,"endTime":697.235,"body":"a lot of projects happening"},{"speaker":"Galen Low","startTime":694.9449999999999,"endTime":697.235,"body":"within an organization that"},{"speaker":"Galen Low","startTime":697.235,"endTime":700.375,"body":"might have a really good PMO"},{"speaker":"Galen Low","startTime":697.235,"endTime":700.375,"body":"and a really good framework,"},{"speaker":"Galen Low","startTime":700.545,"endTime":703.4549999999999,"body":"but the person delivering the"},{"speaker":"Galen Low","startTime":700.545,"endTime":703.4549999999999,"body":"project like doesn't think"},{"speaker":"Galen Low","startTime":703.495,"endTime":705.385,"body":"that they need that framework."},{"speaker":"Galen Low","startTime":705.415,"endTime":707.275,"body":"And so it's like this,"},{"speaker":"Galen Low","startTime":705.415,"endTime":707.275,"body":"it's this mindset of I'm"},{"speaker":"Galen Low","startTime":707.275,"endTime":708.225,"body":"not a project manager."},{"speaker":"Galen Low","startTime":708.375,"endTime":710.8149999999999,"body":"If I was then, then I'd"},{"speaker":"Galen Low","startTime":708.375,"endTime":710.8149999999999,"body":"probably need all these"},{"speaker":"Galen Low","startTime":710.8149999999999,"endTime":713.145,"body":"tools and frameworks"},{"speaker":"Galen Low","startTime":710.8149999999999,"endTime":713.145,"body":"and like methodologies."},{"speaker":"Galen Low","startTime":713.3249999999999,"endTime":715.9649999999999,"body":"Then I'll go see my friends at"},{"speaker":"Galen Low","startTime":713.3249999999999,"endTime":715.9649999999999,"body":"the PMO, but I'm just doing this"},{"speaker":"Galen Low","startTime":715.975,"endTime":718.865,"body":"one little thing, this small"},{"speaker":"Galen Low","startTime":715.975,"endTime":718.865,"body":"sort of transformation piece."},{"speaker":"Galen Low","startTime":719.135,"endTime":721.505,"body":"I'm the sort of department"},{"speaker":"Galen Low","startTime":719.135,"endTime":721.505,"body":"owner, program owner,"},{"speaker":"Galen Low","startTime":721.725,"endTime":724.0749999999999,"body":"and we just need to move"},{"speaker":"Galen Low","startTime":721.725,"endTime":724.0749999999999,"body":"this ball from A to B."},{"speaker":"Galen Low","startTime":724.375,"endTime":726.425,"body":"What do you do about the"},{"speaker":"Galen Low","startTime":724.375,"endTime":726.425,"body":"folks who don't even ask,"},{"speaker":"Galen Low","startTime":726.425,"endTime":728.375,"body":"like the projects that are"},{"speaker":"Galen Low","startTime":726.425,"endTime":728.375,"body":"just going under the radar,"},{"speaker":"Galen Low","startTime":728.375,"endTime":730.415,"body":"getting delivered, and"},{"speaker":"Galen Low","startTime":728.375,"endTime":730.415,"body":"then they're successful."},{"speaker":"Galen Low","startTime":730.415,"endTime":732.185,"body":"And everyone's well, we"},{"speaker":"Galen Low","startTime":730.415,"endTime":732.185,"body":"didn't even really need"},{"speaker":"Galen Low","startTime":732.1949999999999,"endTime":733.355,"body":"to have a framework."},{"speaker":"Galen Low","startTime":733.355,"endTime":734.035,"body":"It's still got done."},{"speaker":"Galen Low","startTime":735.055,"endTime":735.9649999999999,"body":"Like, how do you support that?"},{"speaker":"Bruno Morgante","startTime":735.9649999999999,"endTime":736.4549999999999,"body":"Yeah."},{"speaker":"Bruno Morgante","startTime":736.8249999999999,"endTime":738.855,"body":"It is one possible scenario."},{"speaker":"Bruno Morgante","startTime":738.855,"endTime":743.245,"body":"In my experience, most"},{"speaker":"Bruno Morgante","startTime":738.855,"endTime":743.245,"body":"of those are actually not"},{"speaker":"Bruno Morgante","startTime":743.265,"endTime":744.345,"body":"going to be successful."},{"speaker":"Bruno Morgante","startTime":744.505,"endTime":747.805,"body":"And not because there is"},{"speaker":"Bruno Morgante","startTime":744.505,"endTime":747.805,"body":"something fundamentally"},{"speaker":"Bruno Morgante","startTime":747.8249999999999,"endTime":752.105,"body":"wrong, but very frequently"},{"speaker":"Bruno Morgante","startTime":747.8249999999999,"endTime":752.105,"body":"you see those small little"},{"speaker":"Bruno Morgante","startTime":752.285,"endTime":754.9,"body":"pieces of transformation,"},{"speaker":"Bruno Morgante","startTime":752.285,"endTime":754.9,"body":"those are small projects."},{"speaker":"Bruno Morgante","startTime":754.91,"endTime":757.2389999999999,"body":"And sometimes they are big,"},{"speaker":"Bruno Morgante","startTime":754.91,"endTime":757.2389999999999,"body":"like the nine millions that"},{"speaker":"Bruno Morgante","startTime":757.2389999999999,"endTime":760.319,"body":"I mentioned before, in which"},{"speaker":"Bruno Morgante","startTime":757.2389999999999,"endTime":760.319,"body":"when you start the conversation"},{"speaker":"Bruno Morgante","startTime":760.319,"endTime":763.13,"body":"with these people and you"},{"speaker":"Bruno Morgante","startTime":760.319,"endTime":763.13,"body":"ask the basic questions, I'm"},{"speaker":"Bruno Morgante","startTime":763.13,"endTime":767.269,"body":"not going at any higher level"},{"speaker":"Bruno Morgante","startTime":763.13,"endTime":767.269,"body":"than the starting point."},{"speaker":"Bruno Morgante","startTime":767.269,"endTime":770.2289999999999,"body":"And you ask, okay, what's"},{"speaker":"Bruno Morgante","startTime":767.269,"endTime":770.2289999999999,"body":"the purpose of this project?"},{"speaker":"Bruno Morgante","startTime":770.549,"endTime":771.119,"body":"They don't know."},{"speaker":"Bruno Morgante","startTime":771.38,"endTime":772.25,"body":"What's the scope?"},{"speaker":"Bruno Morgante","startTime":772.26,"endTime":773.5699999999999,"body":"What are you going to deliver?"},{"speaker":"Bruno Morgante","startTime":773.75,"endTime":774.4399999999999,"body":"And they don't know."},{"speaker":"Bruno Morgante","startTime":774.51,"endTime":777.53,"body":"And if you don't know that,"},{"speaker":"Bruno Morgante","startTime":774.51,"endTime":777.53,"body":"you will never be successful."},{"speaker":"Bruno Morgante","startTime":777.72,"endTime":781.629,"body":"I mean, I had, again, sounds"},{"speaker":"Bruno Morgante","startTime":777.72,"endTime":781.629,"body":"like a joke, but I had a"},{"speaker":"Bruno Morgante","startTime":781.63,"endTime":785.519,"body":"conversation with one of those"},{"speaker":"Bruno Morgante","startTime":781.63,"endTime":785.519,"body":"informal PMs, which once told"},{"speaker":"Bruno Morgante","startTime":785.519,"endTime":788.79,"body":"me, why do I have to manage"},{"speaker":"Bruno Morgante","startTime":785.519,"endTime":788.79,"body":"the budget of my project?"},{"speaker":"Bruno Morgante","startTime":789.4599999999999,"endTime":792.39,"body":"That is fundamentally wrong."},{"speaker":"Bruno Morgante","startTime":792.6999999999999,"endTime":793.79,"body":"You have to."},{"speaker":"Bruno Morgante","startTime":793.8299999999999,"endTime":796.05,"body":"When you go on vacation,"},{"speaker":"Bruno Morgante","startTime":793.8299999999999,"endTime":796.05,"body":"do you manage the"},{"speaker":"Bruno Morgante","startTime":796.05,"endTime":797.42,"body":"budget of your vacation?"},{"speaker":"Galen Low","startTime":797.74,"endTime":798.55,"body":"Yeah, absolutely."},{"speaker":"Bruno Morgante","startTime":798.78,"endTime":799.3,"body":"You do."},{"speaker":"Bruno Morgante","startTime":799.3399999999999,"endTime":800.12,"body":"I hope you do."},{"speaker":"Bruno Morgante","startTime":800.28,"endTime":801.0899999999999,"body":"Well, yeah."},{"speaker":"Bruno Morgante","startTime":801.13,"endTime":802.509,"body":"Well, that's exactly the same."},{"speaker":"Bruno Morgante","startTime":802.6899999999999,"endTime":804.47,"body":"When you have a project,"},{"speaker":"Bruno Morgante","startTime":802.6899999999999,"endTime":804.47,"body":"you have to understand"},{"speaker":"Bruno Morgante","startTime":804.48,"endTime":807.13,"body":"how much money do you have"},{"speaker":"Bruno Morgante","startTime":804.48,"endTime":807.13,"body":"available and how are you"},{"speaker":"Bruno Morgante","startTime":807.15,"endTime":808.72,"body":"going to use this money for?"},{"speaker":"Bruno Morgante","startTime":808.93,"endTime":813.8399999999999,"body":"And you see, now, in the eyes of"},{"speaker":"Bruno Morgante","startTime":808.93,"endTime":813.8399999999999,"body":"someone that doesn't look into"},{"speaker":"Bruno Morgante","startTime":813.8399999999999,"endTime":817.15,"body":"those things, maybe that chunk"},{"speaker":"Bruno Morgante","startTime":813.8399999999999,"endTime":817.15,"body":"of transformation is successful."},{"speaker":"Bruno Morgante","startTime":817.28,"endTime":821.17,"body":"That is potentially a topic for"},{"speaker":"Bruno Morgante","startTime":817.28,"endTime":821.17,"body":"another podcast, like what's"},{"speaker":"Bruno Morgante","startTime":821.17,"endTime":822.4399999999999,"body":"the definition of success?"},{"speaker":"Bruno Morgante","startTime":822.51,"endTime":825.2289999999999,"body":"And here is where we can,"},{"speaker":"Bruno Morgante","startTime":822.51,"endTime":825.2289999999999,"body":"if the definition of success"},{"speaker":"Bruno Morgante","startTime":825.25,"endTime":828.3349999999999,"body":"is to get something done,"},{"speaker":"Bruno Morgante","startTime":825.25,"endTime":828.3349999999999,"body":"well, potentially one"},{"speaker":"Bruno Morgante","startTime":828.3349999999999,"endTime":829.4649999999999,"body":"day, eventually they will."},{"speaker":"Bruno Morgante","startTime":830.145,"endTime":831.875,"body":"That's not my"},{"speaker":"Bruno Morgante","startTime":830.145,"endTime":831.875,"body":"definition of success."},{"speaker":"Bruno Morgante","startTime":831.975,"endTime":834.345,"body":"So it really is"},{"speaker":"Bruno Morgante","startTime":831.975,"endTime":834.345,"body":"something to consider."},{"speaker":"Bruno Morgante","startTime":834.415,"endTime":836.805,"body":"Now, they are not"},{"speaker":"Bruno Morgante","startTime":834.415,"endTime":836.805,"body":"always those cases."},{"speaker":"Bruno Morgante","startTime":836.8349999999999,"endTime":838.5749999999999,"body":"Of course, you also"},{"speaker":"Bruno Morgante","startTime":836.8349999999999,"endTime":838.5749999999999,"body":"have other cases."},{"speaker":"Bruno Morgante","startTime":838.855,"endTime":844.014,"body":"One of the main challenges that"},{"speaker":"Bruno Morgante","startTime":838.855,"endTime":844.014,"body":"PMOs have when they face this"},{"speaker":"Bruno Morgante","startTime":844.014,"endTime":848.944,"body":"conversation, it is to explain"},{"speaker":"Bruno Morgante","startTime":844.014,"endTime":848.944,"body":"why something is required."},{"speaker":"Bruno Morgante","startTime":849.43,"endTime":852.36,"body":"And to provide on the"},{"speaker":"Bruno Morgante","startTime":849.43,"endTime":852.36,"body":"other side, in this"},{"speaker":"Bruno Morgante","startTime":852.36,"endTime":854.7289999999999,"body":"case, to the informal PM,"},{"speaker":"Bruno Morgante","startTime":852.36,"endTime":854.7289999999999,"body":"what's in it for them."},{"speaker":"Bruno Morgante","startTime":854.87,"endTime":858.92,"body":"So if you use this framework,"},{"speaker":"Bruno Morgante","startTime":854.87,"endTime":858.92,"body":"it's not just about, well,"},{"speaker":"Bruno Morgante","startTime":858.9399999999999,"endTime":859.75,"body":"this is the framework."},{"speaker":"Bruno Morgante","startTime":859.769,"endTime":861.0,"body":"You have to follow"},{"speaker":"Bruno Morgante","startTime":859.769,"endTime":861.0,"body":"the framework."},{"speaker":"Bruno Morgante","startTime":861.29,"endTime":861.76,"body":"Why?"},{"speaker":"Bruno Morgante","startTime":861.92,"endTime":863.0899999999999,"body":"Because I say so."},{"speaker":"Bruno Morgante","startTime":863.1999999999999,"endTime":864.16,"body":"That doesn't work."},{"speaker":"Bruno Morgante","startTime":864.27,"endTime":867.4689999999999,"body":"Explain why this framework"},{"speaker":"Bruno Morgante","startTime":864.27,"endTime":867.4689999999999,"body":"is going to support them."},{"speaker":"Bruno Morgante","startTime":867.67,"endTime":870.56,"body":"One of the things that I"},{"speaker":"Bruno Morgante","startTime":867.67,"endTime":870.56,"body":"see happening in a lot of"},{"speaker":"Bruno Morgante","startTime":870.5899999999999,"endTime":874.97,"body":"our projects, when the PM is"},{"speaker":"Bruno Morgante","startTime":870.5899999999999,"endTime":874.97,"body":"not aware and we explain you"},{"speaker":"Bruno Morgante","startTime":874.97,"endTime":876.41,"body":"need to follow this path."},{"speaker":"Bruno Morgante","startTime":876.79,"endTime":878.98,"body":"No, I don't want"},{"speaker":"Bruno Morgante","startTime":876.79,"endTime":878.98,"body":"or I don't need it."},{"speaker":"Bruno Morgante","startTime":879.05,"endTime":879.63,"body":"And they go."},{"speaker":"Bruno Morgante","startTime":879.75,"endTime":883.0699999999999,"body":"And then at a certain point,"},{"speaker":"Bruno Morgante","startTime":879.75,"endTime":883.0699999999999,"body":"somebody, which is another part"},{"speaker":"Bruno Morgante","startTime":883.1089999999999,"endTime":884.8389999999999,"body":"of the organization is coming."},{"speaker":"Bruno Morgante","startTime":884.8389999999999,"endTime":887.8389999999999,"body":"And let's say IT security is"},{"speaker":"Bruno Morgante","startTime":884.8389999999999,"endTime":887.8389999999999,"body":"approaching them and say, how"},{"speaker":"Bruno Morgante","startTime":887.8389999999999,"endTime":889.4399999999999,"body":"come you are at this stage?"},{"speaker":"Bruno Morgante","startTime":889.4399999999999,"endTime":891.53,"body":"You didn't speak"},{"speaker":"Bruno Morgante","startTime":889.4399999999999,"endTime":891.53,"body":"with me back then."},{"speaker":"Bruno Morgante","startTime":891.5699999999999,"endTime":894.15,"body":"And now there is no way"},{"speaker":"Bruno Morgante","startTime":891.5699999999999,"endTime":894.15,"body":"you're going to proceed"},{"speaker":"Bruno Morgante","startTime":894.15,"endTime":897.11,"body":"with this project until"},{"speaker":"Bruno Morgante","startTime":894.15,"endTime":897.11,"body":"you do ABC, because I'm"},{"speaker":"Bruno Morgante","startTime":897.11,"endTime":898.4889999999999,"body":"not going to allow you to."},{"speaker":"Bruno Morgante","startTime":898.75,"endTime":901.7099999999999,"body":"Well, it helps if when"},{"speaker":"Bruno Morgante","startTime":898.75,"endTime":901.7099999999999,"body":"you approach the PM at the"},{"speaker":"Bruno Morgante","startTime":901.7099999999999,"endTime":904.169,"body":"beginning, as from a PMO"},{"speaker":"Bruno Morgante","startTime":901.7099999999999,"endTime":904.169,"body":"standpoint, you explain, Hey,"},{"speaker":"Bruno Morgante","startTime":904.209,"endTime":907.3299999999999,"body":"look, if you follow this, it"},{"speaker":"Bruno Morgante","startTime":904.209,"endTime":907.3299999999999,"body":"is because you are not alone."},{"speaker":"Bruno Morgante","startTime":907.39,"endTime":908.5799999999999,"body":"We are an organization."},{"speaker":"Bruno Morgante","startTime":908.5899999999999,"endTime":911.05,"body":"There are a lot of moving"},{"speaker":"Bruno Morgante","startTime":908.5899999999999,"endTime":911.05,"body":"parts and you need to know"},{"speaker":"Bruno Morgante","startTime":911.24,"endTime":914.4,"body":"how to interact with everyone"},{"speaker":"Bruno Morgante","startTime":911.24,"endTime":914.4,"body":"to ensure that your project"},{"speaker":"Bruno Morgante","startTime":914.4,"endTime":915.9649999999999,"body":"in the end is successful."},{"speaker":"Bruno Morgante","startTime":916.145,"endTime":920.645,"body":"So you don't want to find these"},{"speaker":"Bruno Morgante","startTime":916.145,"endTime":920.645,"body":"roadblocks later down the stage"},{"speaker":"Bruno Morgante","startTime":920.645,"endTime":923.795,"body":"when everyone is excited about"},{"speaker":"Bruno Morgante","startTime":920.645,"endTime":923.795,"body":"you running your project and"},{"speaker":"Bruno Morgante","startTime":923.805,"endTime":926.9549999999999,"body":"well, suddenly you realize"},{"speaker":"Bruno Morgante","startTime":923.805,"endTime":926.9549999999999,"body":"you have to rework it a lot."},{"speaker":"Bruno Morgante","startTime":927.095,"endTime":929.4739999999999,"body":"So again, it's another"},{"speaker":"Bruno Morgante","startTime":927.095,"endTime":929.4739999999999,"body":"example, but I think it"},{"speaker":"Bruno Morgante","startTime":929.4739999999999,"endTime":930.704,"body":"helps to understand that."},{"speaker":"Galen Low","startTime":931.005,"endTime":933.4549999999999,"body":"I really like that"},{"speaker":"Galen Low","startTime":931.005,"endTime":933.4549999999999,"body":"because, I mean, explaining the"},{"speaker":"Galen Low","startTime":933.4549999999999,"endTime":936.685,"body":"why is sort of the antithesis"},{"speaker":"Galen Low","startTime":933.4549999999999,"endTime":936.685,"body":"of what a lot of people think a"},{"speaker":"Galen Low","startTime":936.685,"endTime":938.905,"body":"PMO is or is going to do, right?"},{"speaker":"Galen Low","startTime":939.054,"endTime":941.485,"body":"I think a lot of folks"},{"speaker":"Galen Low","startTime":939.054,"endTime":941.485,"body":"expect that you must do it"},{"speaker":"Galen Low","startTime":941.525,"endTime":944.405,"body":"this way because we said so,"},{"speaker":"Galen Low","startTime":941.525,"endTime":944.405,"body":"and I don't know if there's"},{"speaker":"Galen Low","startTime":944.405,"endTime":948.395,"body":"so much of the why it's an"},{"speaker":"Galen Low","startTime":944.405,"endTime":948.395,"body":"educational body, more than"},{"speaker":"Galen Low","startTime":948.395,"endTime":950.355,"body":"it is a, like a policing body."},{"speaker":"Galen Low","startTime":950.515,"endTime":953.775,"body":"And if it is policing, it's"},{"speaker":"Galen Low","startTime":950.515,"endTime":953.775,"body":"because there's a good reason."},{"speaker":"Galen Low","startTime":954.055,"endTime":956.745,"body":"Because you don't want to get"},{"speaker":"Galen Low","startTime":954.055,"endTime":956.745,"body":"to step 9 of 10 and realize"},{"speaker":"Galen Low","startTime":956.745,"endTime":959.165,"body":"you can't go live with this"},{"speaker":"Galen Low","startTime":956.745,"endTime":959.165,"body":"thing because, you haven't gone"},{"speaker":"Galen Low","startTime":959.165,"endTime":960.3249999999999,"body":"through the compliance process."},{"speaker":"Galen Low","startTime":960.475,"endTime":962.875,"body":"It's just sort of like"},{"speaker":"Galen Low","startTime":960.475,"endTime":962.875,"body":"risk or success management."},{"speaker":"Galen Low","startTime":963.155,"endTime":965.375,"body":"It's funny because as you're"},{"speaker":"Galen Low","startTime":963.155,"endTime":965.375,"body":"talking, I was like, the"},{"speaker":"Galen Low","startTime":965.375,"endTime":969.005,"body":"most common thing I hear from"},{"speaker":"Galen Low","startTime":965.375,"endTime":969.005,"body":"folks who come to me who don't"},{"speaker":"Galen Low","startTime":969.055,"endTime":971.155,"body":"see themselves as project"},{"speaker":"Galen Low","startTime":969.055,"endTime":971.155,"body":"managers and they see me as"},{"speaker":"Galen Low","startTime":971.155,"endTime":973.435,"body":"a project manager and they're"},{"speaker":"Galen Low","startTime":971.155,"endTime":973.435,"body":"like, I'm doing this thing."},{"speaker":"Galen Low","startTime":973.4449999999999,"endTime":974.655,"body":"It's not like a big project."},{"speaker":"Galen Low","startTime":974.655,"endTime":977.025,"body":"I'm not someone who does a"},{"speaker":"Galen Low","startTime":974.655,"endTime":977.025,"body":"Gantt chart or I'm not someone"},{"speaker":"Galen Low","startTime":977.025,"endTime":980.154,"body":"who can do a RACI matrix or, an"},{"speaker":"Galen Low","startTime":977.025,"endTime":980.154,"body":"Ishikawa diagram or whatever."},{"speaker":"Galen Low","startTime":980.2149999999999,"endTime":981.134,"body":"That's not me."},{"speaker":"Galen Low","startTime":981.3639999999999,"endTime":982.294,"body":"I'm not a PM."},{"speaker":"Galen Low","startTime":982.555,"endTime":984.4449999999999,"body":"But can you help me"},{"speaker":"Galen Low","startTime":982.555,"endTime":984.4449999999999,"body":"run this project?"},{"speaker":"Galen Low","startTime":984.5649999999999,"endTime":987.185,"body":"And I think what was really"},{"speaker":"Galen Low","startTime":984.5649999999999,"endTime":987.185,"body":"interesting was what you said"},{"speaker":"Galen Low","startTime":987.185,"endTime":989.8349999999999,"body":"about, and I think the whole"},{"speaker":"Galen Low","startTime":987.185,"endTime":989.8349999999999,"body":"project management world is"},{"speaker":"Galen Low","startTime":989.8349999999999,"endTime":992.285,"body":"sort of coming like we're"},{"speaker":"Galen Low","startTime":989.8349999999999,"endTime":992.285,"body":"recentering back on that."},{"speaker":"Galen Low","startTime":992.3349999999999,"endTime":993.6949999999999,"body":"What is success look like?"},{"speaker":"Galen Low","startTime":993.7239999999999,"endTime":994.4449999999999,"body":"What is the goal?"},{"speaker":"Galen Low","startTime":994.4449999999999,"endTime":995.165,"body":"What is the purpose?"},{"speaker":"Galen Low","startTime":995.175,"endTime":999.664,"body":"There's these simple-ish"},{"speaker":"Galen Low","startTime":995.175,"endTime":999.664,"body":"questions that are not project"},{"speaker":"Galen Low","startTime":999.665,"endTime":1002.905,"body":"management questions that we"},{"speaker":"Galen Low","startTime":999.665,"endTime":1002.905,"body":"normally think of, like people"},{"speaker":"Galen Low","startTime":1002.905,"endTime":1004.885,"body":"come to me and they're like,"},{"speaker":"Galen Low","startTime":1002.905,"endTime":1004.885,"body":"don't ask me to do any like"},{"speaker":"Galen Low","startTime":1004.9449999999999,"endTime":1006.2049999999999,"body":"qualitative risk management."},{"speaker":"Galen Low","startTime":1006.274,"endTime":1007.5939999999999,"body":"I don't think I'm going"},{"speaker":"Galen Low","startTime":1006.274,"endTime":1007.5939999999999,"body":"to be able to do that."},{"speaker":"Galen Low","startTime":1007.784,"endTime":1009.774,"body":"But it's not these tools"},{"speaker":"Galen Low","startTime":1007.784,"endTime":1009.774,"body":"that are going to make"},{"speaker":"Galen Low","startTime":1009.774,"endTime":1010.694,"body":"or break your project."},{"speaker":"Galen Low","startTime":1010.694,"endTime":1013.0939999999999,"body":"It's these core elements"},{"speaker":"Galen Low","startTime":1010.694,"endTime":1013.0939999999999,"body":"of what is its purpose?"},{"speaker":"Galen Low","startTime":1013.0939999999999,"endTime":1014.564,"body":"What impact do you"},{"speaker":"Galen Low","startTime":1013.0939999999999,"endTime":1014.564,"body":"want it to have?"},{"speaker":"Galen Low","startTime":1014.744,"endTime":1017.154,"body":"And I'd say even some project"},{"speaker":"Galen Low","startTime":1014.744,"endTime":1017.154,"body":"managers forget to ask"},{"speaker":"Galen Low","startTime":1017.154,"endTime":1018.274,"body":"themselves that question."},{"speaker":"Galen Low","startTime":1018.7339999999999,"endTime":1021.384,"body":"So I really like that kind of"},{"speaker":"Galen Low","startTime":1018.7339999999999,"endTime":1021.384,"body":"like coming back to why it's"},{"speaker":"Galen Low","startTime":1021.384,"endTime":1022.314,"body":"like boiling it back down."},{"speaker":"Galen Low","startTime":1022.314,"endTime":1025.694,"body":"It's not a PMO of, really"},{"speaker":"Galen Low","startTime":1022.314,"endTime":1025.694,"body":"complicated techniques that"},{"speaker":"Galen Low","startTime":1025.694,"endTime":1028.614,"body":"you know, are really confusing"},{"speaker":"Galen Low","startTime":1025.694,"endTime":1028.614,"body":"that you must use even though"},{"speaker":"Galen Low","startTime":1028.614,"endTime":1029.454,"body":"you don't understand them."},{"speaker":"Galen Low","startTime":1029.644,"endTime":1031.354,"body":"It's actually like the"},{"speaker":"Galen Low","startTime":1029.644,"endTime":1031.354,"body":"basics, the mindset."},{"speaker":"Bruno Morgante","startTime":1031.664,"endTime":1034.444,"body":"Yes, and I"},{"speaker":"Bruno Morgante","startTime":1031.664,"endTime":1034.444,"body":"think I am sure there are a few"},{"speaker":"Bruno Morgante","startTime":1034.444,"endTime":1039.444,"body":"PMOs out there which do have"},{"speaker":"Bruno Morgante","startTime":1034.444,"endTime":1039.444,"body":"probably, like these a hundred"},{"speaker":"Bruno Morgante","startTime":1039.444,"endTime":1043.6190000000001,"body":"and something documents that"},{"speaker":"Bruno Morgante","startTime":1039.444,"endTime":1043.6190000000001,"body":"you have to, checklist that"},{"speaker":"Bruno Morgante","startTime":1043.6190000000001,"endTime":1048.219,"body":"you have to fill out and to"},{"speaker":"Bruno Morgante","startTime":1043.6190000000001,"endTime":1048.219,"body":"get the sign off before you are"},{"speaker":"Bruno Morgante","startTime":1048.509,"endTime":1050.029,"body":"able to deliver your project."},{"speaker":"Bruno Morgante","startTime":1050.199,"endTime":1053.109,"body":"In some scenarios, in some"},{"speaker":"Bruno Morgante","startTime":1050.199,"endTime":1053.109,"body":"industry, it might be relevant,"},{"speaker":"Bruno Morgante","startTime":1053.149,"endTime":1057.149,"body":"but in I'm sure for all of"},{"speaker":"Bruno Morgante","startTime":1053.149,"endTime":1057.149,"body":"them, if they would approach"},{"speaker":"Bruno Morgante","startTime":1057.1589999999999,"endTime":1059.859,"body":"those things, just asking"},{"speaker":"Bruno Morgante","startTime":1057.1589999999999,"endTime":1059.859,"body":"the question, what's the"},{"speaker":"Bruno Morgante","startTime":1059.859,"endTime":1061.579,"body":"purpose of this document?"},{"speaker":"Bruno Morgante","startTime":1061.589,"endTime":1065.869,"body":"Who is going to get"},{"speaker":"Bruno Morgante","startTime":1061.589,"endTime":1065.869,"body":"anything out of these step?"},{"speaker":"Bruno Morgante","startTime":1066.439,"endTime":1070.689,"body":"This easily reduce 50%"},{"speaker":"Bruno Morgante","startTime":1066.439,"endTime":1070.689,"body":"of the stuff that you do."},{"speaker":"Bruno Morgante","startTime":1070.889,"endTime":1075.049,"body":"Now that is a difficult"},{"speaker":"Bruno Morgante","startTime":1070.889,"endTime":1075.049,"body":"exercise is a long exercise,"},{"speaker":"Bruno Morgante","startTime":1075.069,"endTime":1077.9289999999999,"body":"which involves the whole"},{"speaker":"Bruno Morgante","startTime":1075.069,"endTime":1077.9289999999999,"body":"organization and very"},{"speaker":"Bruno Morgante","startTime":1077.9289999999999,"endTime":1079.309,"body":"frequently leading a PMO."},{"speaker":"Bruno Morgante","startTime":1079.319,"endTime":1081.739,"body":"You are not in a position"},{"speaker":"Bruno Morgante","startTime":1079.319,"endTime":1081.739,"body":"to run that because"},{"speaker":"Bruno Morgante","startTime":1081.789,"endTime":1084.029,"body":"you face potentially"},{"speaker":"Bruno Morgante","startTime":1081.789,"endTime":1084.029,"body":"other people saying no."},{"speaker":"Bruno Morgante","startTime":1084.049,"endTime":1086.719,"body":"My stuff is absolutely"},{"speaker":"Bruno Morgante","startTime":1084.049,"endTime":1086.719,"body":"necessary, always."},{"speaker":"Bruno Morgante","startTime":1086.819,"endTime":1088.889,"body":"So it's a difficult"},{"speaker":"Bruno Morgante","startTime":1086.819,"endTime":1088.889,"body":"conversation, but definitely"},{"speaker":"Bruno Morgante","startTime":1088.949,"endTime":1092.844,"body":"it is a way to apply a sort"},{"speaker":"Bruno Morgante","startTime":1088.949,"endTime":1092.844,"body":"of simplification, which in"},{"speaker":"Bruno Morgante","startTime":1092.854,"endTime":1095.374,"body":"the end, it could help the"},{"speaker":"Bruno Morgante","startTime":1092.854,"endTime":1095.374,"body":"life also of the informal"},{"speaker":"Bruno Morgante","startTime":1095.374,"endTime":1098.074,"body":"PMs, but also of the, let's"},{"speaker":"Bruno Morgante","startTime":1095.374,"endTime":1098.074,"body":"say, professional PMs."},{"speaker":"Bruno Morgante","startTime":1098.074,"endTime":1098.5439999999999,"body":"Absolutely."},{"speaker":"Bruno Morgante","startTime":1098.5539999999999,"endTime":1100.7939999999999,"body":"It's the whole organization"},{"speaker":"Bruno Morgante","startTime":1098.5539999999999,"endTime":1100.7939999999999,"body":"that will benefit out of it."},{"speaker":"Galen Low","startTime":1100.934,"endTime":1101.464,"body":"I like that."},{"speaker":"Galen Low","startTime":1101.464,"endTime":1103.174,"body":"It's like the sort of"},{"speaker":"Galen Low","startTime":1101.464,"endTime":1103.174,"body":"it owns the culture of"},{"speaker":"Galen Low","startTime":1103.174,"endTime":1104.924,"body":"projects at an organization."},{"speaker":"Galen Low","startTime":1104.954,"endTime":1107.974,"body":"I think, even me a couple of"},{"speaker":"Galen Low","startTime":1104.954,"endTime":1107.974,"body":"years ago, I'd say Oh yeah,"},{"speaker":"Galen Low","startTime":1107.984,"endTime":1111.064,"body":"enterprise PMO means, that"},{"speaker":"Galen Low","startTime":1107.984,"endTime":1111.064,"body":"they've got all these PMP"},{"speaker":"Galen Low","startTime":1111.094,"endTime":1114.254,"body":"wielding sort of project robots,"},{"speaker":"Galen Low","startTime":1111.094,"endTime":1114.254,"body":"lined up in the office there."},{"speaker":"Galen Low","startTime":1114.254,"endTime":1117.394,"body":"And then when there's a project,"},{"speaker":"Galen Low","startTime":1114.254,"endTime":1117.394,"body":"we grab a PM off the shelf"},{"speaker":"Galen Low","startTime":1117.564,"endTime":1119.954,"body":"and they go in and run the"},{"speaker":"Galen Low","startTime":1117.564,"endTime":1119.954,"body":"project, cause no one else"},{"speaker":"Galen Low","startTime":1119.954,"endTime":1121.614,"body":"could do it the way they do."},{"speaker":"Galen Low","startTime":1121.814,"endTime":1123.974,"body":"And then they're going to"},{"speaker":"Galen Low","startTime":1121.814,"endTime":1123.974,"body":"have the whole portfolio of"},{"speaker":"Galen Low","startTime":1124.004,"endTime":1125.504,"body":"projects sort of organized."},{"speaker":"Galen Low","startTime":1125.774,"endTime":1130.184,"body":"And it's just this, it's"},{"speaker":"Galen Low","startTime":1125.774,"endTime":1130.184,"body":"this machine that is like"},{"speaker":"Galen Low","startTime":1130.354,"endTime":1134.104,"body":"process driven and like tools"},{"speaker":"Galen Low","startTime":1130.354,"endTime":1134.104,"body":"driven and techniques driven."},{"speaker":"Galen Low","startTime":1134.624,"endTime":1138.724,"body":"And more importantly is like a"},{"speaker":"Galen Low","startTime":1134.624,"endTime":1138.724,"body":"sort of like that concept that"},{"speaker":"Galen Low","startTime":1138.734,"endTime":1142.504,"body":"they protect projects because"},{"speaker":"Galen Low","startTime":1138.734,"endTime":1142.504,"body":"heaven forbid we let someone"},{"speaker":"Galen Low","startTime":1142.504,"endTime":1144.864,"body":"who's not, a professional"},{"speaker":"Galen Low","startTime":1142.504,"endTime":1144.864,"body":"project manager run a project."},{"speaker":"Galen Low","startTime":1144.874,"endTime":1147.2939999999999,"body":"That's kind of like the mindset"},{"speaker":"Galen Low","startTime":1144.874,"endTime":1147.2939999999999,"body":"that I would have around an"},{"speaker":"Galen Low","startTime":1147.3039999999999,"endTime":1149.754,"body":"enterprise PMO and I know a lot"},{"speaker":"Galen Low","startTime":1147.3039999999999,"endTime":1149.754,"body":"of folks in my community kind"},{"speaker":"Galen Low","startTime":1149.754,"endTime":1152.614,"body":"of share that they're like, it"},{"speaker":"Galen Low","startTime":1149.754,"endTime":1152.614,"body":"seems like this rigid, like gun"},{"speaker":"Galen Low","startTime":1152.614,"endTime":1155.174,"body":"for hire project manager because"},{"speaker":"Galen Low","startTime":1152.614,"endTime":1155.174,"body":"no one else can do it right."},{"speaker":"Galen Low","startTime":1155.194,"endTime":1156.464,"body":"This is, when you want"},{"speaker":"Galen Low","startTime":1155.194,"endTime":1156.464,"body":"it done right, you"},{"speaker":"Galen Low","startTime":1156.464,"endTime":1157.984,"body":"bring in a professional."},{"speaker":"Galen Low","startTime":1158.254,"endTime":1160.934,"body":"And don't get me wrong, I"},{"speaker":"Galen Low","startTime":1158.254,"endTime":1160.934,"body":"imagine that there are some"},{"speaker":"Galen Low","startTime":1160.934,"endTime":1163.394,"body":"criteria in any PMO to be"},{"speaker":"Galen Low","startTime":1160.934,"endTime":1163.394,"body":"like, no, this one needs"},{"speaker":"Galen Low","startTime":1163.464,"endTime":1165.384,"body":"probably someone who's got"},{"speaker":"Galen Low","startTime":1163.464,"endTime":1165.384,"body":"a lot of experience, and"},{"speaker":"Galen Low","startTime":1165.384,"endTime":1167.704,"body":"this one can be an informal"},{"speaker":"Galen Low","startTime":1165.384,"endTime":1167.704,"body":"accidental PM, like that's okay."},{"speaker":"Galen Low","startTime":1167.904,"endTime":1171.754,"body":"But even just that mindset,"},{"speaker":"Galen Low","startTime":1167.904,"endTime":1171.754,"body":"like of what a PMO is and does,"},{"speaker":"Galen Low","startTime":1171.924,"endTime":1174.844,"body":"it has this, in the circles"},{"speaker":"Galen Low","startTime":1171.924,"endTime":1174.844,"body":"I travel in at least, it has"},{"speaker":"Galen Low","startTime":1174.844,"endTime":1177.654,"body":"this sort of brand, almost"},{"speaker":"Galen Low","startTime":1174.844,"endTime":1177.654,"body":"this like negative connotation."},{"speaker":"Galen Low","startTime":1177.854,"endTime":1180.424,"body":"Something that you actually use"},{"speaker":"Galen Low","startTime":1177.854,"endTime":1180.424,"body":"in some of your work, you use"},{"speaker":"Galen Low","startTime":1180.424,"endTime":1182.464,"body":"this term human centered PMO."},{"speaker":"Galen Low","startTime":1182.734,"endTime":1184.624,"body":"And I'm like, I'm picking up"},{"speaker":"Galen Low","startTime":1182.734,"endTime":1184.624,"body":"on this as you're talking."},{"speaker":"Galen Low","startTime":1184.624,"endTime":1186.584,"body":"I'm like, okay, I kind of"},{"speaker":"Galen Low","startTime":1184.624,"endTime":1186.584,"body":"see it, but I'm wondering if"},{"speaker":"Galen Low","startTime":1186.584,"endTime":1189.944,"body":"you can kind of explain what"},{"speaker":"Galen Low","startTime":1186.584,"endTime":1189.944,"body":"that means to you and like"},{"speaker":"Galen Low","startTime":1190.094,"endTime":1193.2939999999999,"body":"how the concept of having a"},{"speaker":"Galen Low","startTime":1190.094,"endTime":1193.2939999999999,"body":"human centered PMO like plays"},{"speaker":"Galen Low","startTime":1193.2939999999999,"endTime":1196.164,"body":"into this idea of supporting"},{"speaker":"Galen Low","startTime":1193.2939999999999,"endTime":1196.164,"body":"informal project managers."},{"speaker":"Bruno Morgante","startTime":1196.524,"endTime":1199.594,"body":"Let's see what"},{"speaker":"Bruno Morgante","startTime":1196.524,"endTime":1199.594,"body":"usually you mean with that and"},{"speaker":"Bruno Morgante","startTime":1199.594,"endTime":1203.264,"body":"definitely what do I mean with"},{"speaker":"Bruno Morgante","startTime":1199.594,"endTime":1203.264,"body":"that is the concept of looking"},{"speaker":"Bruno Morgante","startTime":1203.264,"endTime":1206.0539999999999,"body":"into the human side of things."},{"speaker":"Bruno Morgante","startTime":1206.309,"endTime":1207.269,"body":"What does it mean?"},{"speaker":"Bruno Morgante","startTime":1207.329,"endTime":1211.649,"body":"Now, it goes into those that"},{"speaker":"Bruno Morgante","startTime":1207.329,"endTime":1211.649,"body":"still a lot too many people"},{"speaker":"Bruno Morgante","startTime":1211.709,"endTime":1213.609,"body":"know, calls them soft skills."},{"speaker":"Bruno Morgante","startTime":1213.609,"endTime":1214.969,"body":"They are absolutely not soft."},{"speaker":"Bruno Morgante","startTime":1214.989,"endTime":1218.789,"body":"They are the necessary skills"},{"speaker":"Bruno Morgante","startTime":1214.989,"endTime":1218.789,"body":"or the human skills and"},{"speaker":"Bruno Morgante","startTime":1218.789,"endTime":1220.529,"body":"that's why the human side."},{"speaker":"Bruno Morgante","startTime":1221.279,"endTime":1226.279,"body":"They, this is like to be"},{"speaker":"Bruno Morgante","startTime":1221.279,"endTime":1226.279,"body":"successful in a project,"},{"speaker":"Bruno Morgante","startTime":1226.329,"endTime":1229.489,"body":"independently, if you are a"},{"speaker":"Bruno Morgante","startTime":1226.329,"endTime":1229.489,"body":"professionist or an informal"},{"speaker":"Bruno Morgante","startTime":1229.489,"endTime":1231.844,"body":"PM, you need to master them."},{"speaker":"Bruno Morgante","startTime":1232.004,"endTime":1235.164,"body":"You need to know how to"},{"speaker":"Bruno Morgante","startTime":1232.004,"endTime":1235.164,"body":"communicate efficiently."},{"speaker":"Bruno Morgante","startTime":1235.174,"endTime":1238.654,"body":"You need to know how to"},{"speaker":"Bruno Morgante","startTime":1235.174,"endTime":1238.654,"body":"engage your stakeholders"},{"speaker":"Bruno Morgante","startTime":1239.014,"endTime":1241.204,"body":"and how to deal with them."},{"speaker":"Bruno Morgante","startTime":1241.384,"endTime":1244.2939999999999,"body":"You need to listen and"},{"speaker":"Bruno Morgante","startTime":1241.384,"endTime":1244.2939999999999,"body":"listen, which means"},{"speaker":"Bruno Morgante","startTime":1244.324,"endTime":1247.5539999999999,"body":"listen to understand,"},{"speaker":"Bruno Morgante","startTime":1244.324,"endTime":1247.5539999999999,"body":"not listen to answer."},{"speaker":"Bruno Morgante","startTime":1247.704,"endTime":1250.594,"body":"And all of that, you"},{"speaker":"Bruno Morgante","startTime":1247.704,"endTime":1250.594,"body":"need to, involve people."},{"speaker":"Bruno Morgante","startTime":1250.624,"endTime":1253.414,"body":"There is one thing that a lot"},{"speaker":"Bruno Morgante","startTime":1250.624,"endTime":1253.414,"body":"of people have asked me in the"},{"speaker":"Bruno Morgante","startTime":1253.414,"endTime":1256.635,"body":"past, which is about what's the"},{"speaker":"Bruno Morgante","startTime":1253.414,"endTime":1256.635,"body":"one thing that differentiate"},{"speaker":"Bruno Morgante","startTime":1256.645,"endTime":1258.325,"body":"a great PM from a good PM."},{"speaker":"Bruno Morgante","startTime":1258.6499999999999,"endTime":1259.48,"body":"It is these."},{"speaker":"Bruno Morgante","startTime":1259.76,"endTime":1261.36,"body":"And all of that is necessary."},{"speaker":"Bruno Morgante","startTime":1261.55,"endTime":1265.55,"body":"Now, I will always say, as"},{"speaker":"Bruno Morgante","startTime":1261.55,"endTime":1265.55,"body":"a PM, you need to master"},{"speaker":"Bruno Morgante","startTime":1265.56,"endTime":1268.71,"body":"the skill of gathering"},{"speaker":"Bruno Morgante","startTime":1265.56,"endTime":1268.71,"body":"people around the table."},{"speaker":"Bruno Morgante","startTime":1268.739,"endTime":1272.209,"body":"And now sometimes it's maybe a"},{"speaker":"Bruno Morgante","startTime":1268.739,"endTime":1272.209,"body":"virtual table, let's say, but"},{"speaker":"Bruno Morgante","startTime":1272.229,"endTime":1275.779,"body":"gathering people around the"},{"speaker":"Bruno Morgante","startTime":1272.229,"endTime":1275.779,"body":"table and ensuring that even"},{"speaker":"Bruno Morgante","startTime":1275.969,"endTime":1280.24,"body":"those 5, 6, 10 people that"},{"speaker":"Bruno Morgante","startTime":1275.969,"endTime":1280.24,"body":"potentially are all reporting"},{"speaker":"Bruno Morgante","startTime":1280.26,"endTime":1282.86,"body":"to someone different in the"},{"speaker":"Bruno Morgante","startTime":1280.26,"endTime":1282.86,"body":"organization that might have"},{"speaker":"Bruno Morgante","startTime":1282.87,"endTime":1286.175,"body":"a different interest, and"},{"speaker":"Bruno Morgante","startTime":1282.87,"endTime":1286.175,"body":"they might have be from a"},{"speaker":"Bruno Morgante","startTime":1286.195,"endTime":1289.2749999999999,"body":"different background, different"},{"speaker":"Bruno Morgante","startTime":1286.195,"endTime":1289.2749999999999,"body":"culture, different companies."},{"speaker":"Bruno Morgante","startTime":1289.335,"endTime":1291.665,"body":"Sometimes, you have"},{"speaker":"Bruno Morgante","startTime":1289.335,"endTime":1291.665,"body":"external members as well."},{"speaker":"Bruno Morgante","startTime":1291.954,"endTime":1294.445,"body":"You need to bring all of"},{"speaker":"Bruno Morgante","startTime":1291.954,"endTime":1294.445,"body":"them together and you need"},{"speaker":"Bruno Morgante","startTime":1294.475,"endTime":1298.315,"body":"to ensure that these people"},{"speaker":"Bruno Morgante","startTime":1294.475,"endTime":1298.315,"body":"agree on a way forward."},{"speaker":"Bruno Morgante","startTime":1298.595,"endTime":1299.785,"body":"And this is difficult."},{"speaker":"Bruno Morgante","startTime":1299.955,"endTime":1301.084,"body":"It's not easy."},{"speaker":"Bruno Morgante","startTime":1301.234,"endTime":1303.635,"body":"And this is not necessarily"},{"speaker":"Bruno Morgante","startTime":1301.234,"endTime":1303.635,"body":"project management."},{"speaker":"Bruno Morgante","startTime":1303.885,"endTime":1307.2549999999999,"body":"These are skills that are"},{"speaker":"Bruno Morgante","startTime":1303.885,"endTime":1307.2549999999999,"body":"necessary to be successful."},{"speaker":"Bruno Morgante","startTime":1307.635,"endTime":1314.935,"body":"So that is definitely a way"},{"speaker":"Bruno Morgante","startTime":1307.635,"endTime":1314.935,"body":"in which a PMO can support the"},{"speaker":"Bruno Morgante","startTime":1315.085,"endTime":1318.145,"body":"successful delivery of projects"},{"speaker":"Bruno Morgante","startTime":1315.085,"endTime":1318.145,"body":"in an organization, which is"},{"speaker":"Bruno Morgante","startTime":1318.155,"endTime":1322.575,"body":"about supporting the PMs and"},{"speaker":"Bruno Morgante","startTime":1318.155,"endTime":1322.575,"body":"the people around into that."},{"speaker":"Bruno Morgante","startTime":1322.604,"endTime":1323.955,"body":"Why I say the people around?"},{"speaker":"Bruno Morgante","startTime":1323.985,"endTime":1328.014,"body":"Because sometimes this type of"},{"speaker":"Bruno Morgante","startTime":1323.985,"endTime":1328.014,"body":"conversation, it is necessary to"},{"speaker":"Bruno Morgante","startTime":1328.045,"endTime":1330.074,"body":"be done also with the sponsors."},{"speaker":"Bruno Morgante","startTime":1330.285,"endTime":1334.815,"body":"I'm sure you face the projects"},{"speaker":"Bruno Morgante","startTime":1330.285,"endTime":1334.815,"body":"in which the sponsor, a)"},{"speaker":"Bruno Morgante","startTime":1334.885,"endTime":1337.235,"body":"didn't know that person was"},{"speaker":"Bruno Morgante","startTime":1334.885,"endTime":1337.235,"body":"the sponsor of the project."},{"speaker":"Bruno Morgante","startTime":1338.845,"endTime":1342.215,"body":"B) didn't know what it"},{"speaker":"Bruno Morgante","startTime":1338.845,"endTime":1342.215,"body":"means to be a sponsor."},{"speaker":"Bruno Morgante","startTime":1342.455,"endTime":1346.894,"body":"So sometimes you need to do"},{"speaker":"Bruno Morgante","startTime":1342.455,"endTime":1346.894,"body":"this type of training to them."},{"speaker":"Bruno Morgante","startTime":1347.115,"endTime":1349.875,"body":"So to ensure that they"},{"speaker":"Bruno Morgante","startTime":1347.115,"endTime":1349.875,"body":"understand what's their role"},{"speaker":"Bruno Morgante","startTime":1349.905,"endTime":1352.754,"body":"that they have to play for"},{"speaker":"Bruno Morgante","startTime":1349.905,"endTime":1352.754,"body":"the success of the project."},{"speaker":"Bruno Morgante","startTime":1352.985,"endTime":1355.5049999999999,"body":"And if you have a project"},{"speaker":"Bruno Morgante","startTime":1352.985,"endTime":1355.5049999999999,"body":"where the sponsor says,"},{"speaker":"Bruno Morgante","startTime":1355.675,"endTime":1357.145,"body":"what are you talking about?"},{"speaker":"Bruno Morgante","startTime":1357.345,"endTime":1361.455,"body":"Then stop that project as soon"},{"speaker":"Bruno Morgante","startTime":1357.345,"endTime":1361.455,"body":"as you can, or at least pause"},{"speaker":"Bruno Morgante","startTime":1361.815,"endTime":1365.105,"body":"because you need to ensure"},{"speaker":"Bruno Morgante","startTime":1361.815,"endTime":1365.105,"body":"that there is a very important"},{"speaker":"Bruno Morgante","startTime":1365.115,"endTime":1366.855,"body":"level of clarity on that."},{"speaker":"Bruno Morgante","startTime":1366.965,"endTime":1368.975,"body":"Otherwise, that's not"},{"speaker":"Bruno Morgante","startTime":1366.965,"endTime":1368.975,"body":"going to end well."},{"speaker":"Galen Low","startTime":1369.445,"endTime":1369.965,"body":"Absolutely."},{"speaker":"Galen Low","startTime":1370.885,"endTime":1373.785,"body":"I've definitely been in"},{"speaker":"Galen Low","startTime":1370.885,"endTime":1373.785,"body":"multiple of those projects"},{"speaker":"Galen Low","startTime":1373.885,"endTime":1376.214,"body":"where, yeah, it was okay,"},{"speaker":"Galen Low","startTime":1373.885,"endTime":1376.214,"body":"this person doesn't even know"},{"speaker":"Galen Low","startTime":1376.214,"endTime":1377.705,"body":"that they are the sponsor."},{"speaker":"Galen Low","startTime":1377.764,"endTime":1378.824,"body":"Let's maybe pause."},{"speaker":"Galen Low","startTime":1378.944,"endTime":1381.725,"body":"But I love that idea of like,"},{"speaker":"Galen Low","startTime":1378.944,"endTime":1381.725,"body":"how to be a good sponsor,"},{"speaker":"Galen Low","startTime":1381.835,"endTime":1384.0149999999999,"body":"how to be a good stakeholder"},{"speaker":"Galen Low","startTime":1381.835,"endTime":1384.0149999999999,"body":"within its ecosystem."},{"speaker":"Galen Low","startTime":1384.155,"endTime":1385.685,"body":"As you're talking, I'm"},{"speaker":"Galen Low","startTime":1384.155,"endTime":1385.685,"body":"like, my brain's going,"},{"speaker":"Galen Low","startTime":1385.685,"endTime":1387.335,"body":"okay, human centered PMO."},{"speaker":"Galen Low","startTime":1387.364,"endTime":1388.915,"body":"Does that mean that"},{"speaker":"Galen Low","startTime":1387.364,"endTime":1388.915,"body":"people working in the"},{"speaker":"Galen Low","startTime":1388.915,"endTime":1390.365,"body":"PMO have a human focus?"},{"speaker":"Galen Low","startTime":1390.365,"endTime":1390.595,"body":"Yes."},{"speaker":"Galen Low","startTime":1390.835,"endTime":1394.165,"body":"Does it also mean that it helps"},{"speaker":"Galen Low","startTime":1390.835,"endTime":1394.165,"body":"project managers, approach those"},{"speaker":"Galen Low","startTime":1394.175,"endTime":1396.175,"body":"human skills that are going"},{"speaker":"Galen Low","startTime":1394.175,"endTime":1396.175,"body":"to help them be successful?"},{"speaker":"Galen Low","startTime":1396.175,"endTime":1396.845,"body":"I'm like, yes."},{"speaker":"Galen Low","startTime":1396.855,"endTime":1397.165,"body":"Okay."},{"speaker":"Galen Low","startTime":1397.165,"endTime":1399.215,"body":"That's interesting because I"},{"speaker":"Galen Low","startTime":1397.165,"endTime":1399.215,"body":"don't know if a lot of people"},{"speaker":"Galen Low","startTime":1399.215,"endTime":1400.655,"body":"are running their PMOs that way."},{"speaker":"Galen Low","startTime":1400.7749999999999,"endTime":1402.195,"body":"It's just educate"},{"speaker":"Galen Low","startTime":1400.7749999999999,"endTime":1402.195,"body":"on the human skills."},{"speaker":"Galen Low","startTime":1402.425,"endTime":1405.195,"body":"And then I love that notion"},{"speaker":"Galen Low","startTime":1402.425,"endTime":1405.195,"body":"of educating like a sponsor or"},{"speaker":"Galen Low","startTime":1405.205,"endTime":1407.965,"body":"like in the agency world, we"},{"speaker":"Galen Low","startTime":1405.205,"endTime":1407.965,"body":"always talk about nobody trains"},{"speaker":"Galen Low","startTime":1408.0249999999999,"endTime":1409.5249999999999,"body":"a client to be a good client."},{"speaker":"Galen Low","startTime":1409.7649999999999,"endTime":1411.495,"body":"So of course it's difficult."},{"speaker":"Galen Low","startTime":1411.565,"endTime":1413.435,"body":"They're probably doing this,"},{"speaker":"Galen Low","startTime":1411.565,"endTime":1413.435,"body":"for the first time or they've"},{"speaker":"Galen Low","startTime":1413.435,"endTime":1416.1499999999999,"body":"ever been, yeah, sort of told"},{"speaker":"Galen Low","startTime":1413.435,"endTime":1416.1499999999999,"body":"what is expected of them."},{"speaker":"Galen Low","startTime":1416.31,"endTime":1419.04,"body":"And I love that notion of okay,"},{"speaker":"Galen Low","startTime":1416.31,"endTime":1419.04,"body":"yeah, sometimes the PMO will"},{"speaker":"Galen Low","startTime":1419.04,"endTime":1422.41,"body":"get involved to, help a) make"},{"speaker":"Galen Low","startTime":1419.04,"endTime":1422.41,"body":"sure the sponsor knows their"},{"speaker":"Galen Low","startTime":1422.41,"endTime":1425.7,"body":"sponsor and b) help make sure"},{"speaker":"Galen Low","startTime":1422.41,"endTime":1425.7,"body":"they know what that means."},{"speaker":"Galen Low","startTime":1426.41,"endTime":1428.8799999999999,"body":"And then let's go, because"},{"speaker":"Galen Low","startTime":1426.41,"endTime":1428.8799999999999,"body":"otherwise we're going to,"},{"speaker":"Galen Low","startTime":1428.8799999999999,"endTime":1431.3899999999999,"body":"have that project on the"},{"speaker":"Galen Low","startTime":1428.8799999999999,"endTime":1431.3899999999999,"body":"far extreme, the negative"},{"speaker":"Galen Low","startTime":1431.3899999999999,"endTime":1434.36,"body":"extreme from earlier, where,"},{"speaker":"Galen Low","startTime":1431.3899999999999,"endTime":1434.36,"body":"you don't have a plan."},{"speaker":"Galen Low","startTime":1434.37,"endTime":1437.05,"body":"You get to step 9 of 10,"},{"speaker":"Galen Low","startTime":1434.37,"endTime":1437.05,"body":"you hit a big roadblock."},{"speaker":"Galen Low","startTime":1437.08,"endTime":1438.36,"body":"You have to go"},{"speaker":"Galen Low","startTime":1437.08,"endTime":1438.36,"body":"back to square one."},{"speaker":"Galen Low","startTime":1438.625,"endTime":1440.585,"body":"Yeah, nobody wants that, so."},{"speaker":"Bruno Morgante","startTime":1440.805,"endTime":1444.075,"body":"And you know"},{"speaker":"Bruno Morgante","startTime":1440.805,"endTime":1444.075,"body":"what, Galen, sometimes sponsors,"},{"speaker":"Bruno Morgante","startTime":1444.365,"endTime":1448.305,"body":"they find themselves in that"},{"speaker":"Bruno Morgante","startTime":1444.365,"endTime":1448.305,"body":"position exactly like Mario"},{"speaker":"Bruno Morgante","startTime":1448.345,"endTime":1451.155,"body":"found himself in a PM position."},{"speaker":"Bruno Morgante","startTime":1451.355,"endTime":1454.965,"body":"So it's well, there is a project"},{"speaker":"Bruno Morgante","startTime":1451.355,"endTime":1454.965,"body":"in that specific department"},{"speaker":"Bruno Morgante","startTime":1455.135,"endTime":1456.995,"body":"and someone up there wanted it."},{"speaker":"Bruno Morgante","startTime":1457.2749999999999,"endTime":1460.605,"body":"And for that reason, now,"},{"speaker":"Bruno Morgante","startTime":1457.2749999999999,"endTime":1460.605,"body":"well, you are the sponsor."},{"speaker":"Bruno Morgante","startTime":1460.645,"endTime":1462.935,"body":"You even don't know what"},{"speaker":"Bruno Morgante","startTime":1460.645,"endTime":1462.935,"body":"that project is about."},{"speaker":"Bruno Morgante","startTime":1463.16,"endTime":1465.43,"body":"Now, of course, if you have"},{"speaker":"Bruno Morgante","startTime":1463.16,"endTime":1465.43,"body":"been a sponsor before, if"},{"speaker":"Bruno Morgante","startTime":1465.45,"endTime":1467.93,"body":"you are in that position"},{"speaker":"Bruno Morgante","startTime":1465.45,"endTime":1467.93,"body":"and you document yourself,"},{"speaker":"Bruno Morgante","startTime":1467.98,"endTime":1469.41,"body":"so, okay, let me understand."},{"speaker":"Bruno Morgante","startTime":1469.41,"endTime":1472.36,"body":"You have a conversation"},{"speaker":"Bruno Morgante","startTime":1469.41,"endTime":1472.36,"body":"with your PM, being this an"},{"speaker":"Bruno Morgante","startTime":1472.36,"endTime":1475.79,"body":"informal or professional PM,"},{"speaker":"Bruno Morgante","startTime":1472.36,"endTime":1475.79,"body":"and then you go, but if you"},{"speaker":"Bruno Morgante","startTime":1475.79,"endTime":1479.09,"body":"just say, ah, okay yeah, I'm"},{"speaker":"Bruno Morgante","startTime":1475.79,"endTime":1479.09,"body":"the sponsor and you end there,"},{"speaker":"Bruno Morgante","startTime":1479.3899999999999,"endTime":1483.6,"body":"yeah, it's probably not going"},{"speaker":"Bruno Morgante","startTime":1479.3899999999999,"endTime":1483.6,"body":"to end particularly well."},{"speaker":"Galen Low","startTime":1483.6,"endTime":1484.0049999999999,"body":"Yes."},{"speaker":"Galen Low","startTime":1484.0049999999999,"endTime":1485.219,"body":"I love that."},{"speaker":"Galen Low","startTime":1485.3999999999999,"endTime":1487.6499999999999,"body":"I want to come back to"},{"speaker":"Galen Low","startTime":1485.3999999999999,"endTime":1487.6499999999999,"body":"sort of this, like how"},{"speaker":"Galen Low","startTime":1487.78,"endTime":1490.62,"body":"to support the informal"},{"speaker":"Galen Low","startTime":1487.78,"endTime":1490.62,"body":"project managers themselves."},{"speaker":"Galen Low","startTime":1490.74,"endTime":1493.99,"body":"I mean, we're in a world"},{"speaker":"Galen Low","startTime":1490.74,"endTime":1493.99,"body":"now where generative AI"},{"speaker":"Galen Low","startTime":1494.0,"endTime":1497.43,"body":"is very prevalent, very"},{"speaker":"Galen Low","startTime":1494.0,"endTime":1497.43,"body":"well adopted and accepted."},{"speaker":"Galen Low","startTime":1497.6499999999999,"endTime":1499.8799999999999,"body":"There's other emerging"},{"speaker":"Galen Low","startTime":1497.6499999999999,"endTime":1499.8799999999999,"body":"technologies out there now."},{"speaker":"Galen Low","startTime":1499.8799999999999,"endTime":1501.6299999999999,"body":"And I'm just thinking about"},{"speaker":"Galen Low","startTime":1499.8799999999999,"endTime":1501.6299999999999,"body":"that thing I mentioned"},{"speaker":"Galen Low","startTime":1501.6299999999999,"endTime":1503.319,"body":"earlier where, someone"},{"speaker":"Galen Low","startTime":1501.6299999999999,"endTime":1503.319,"body":"comes to me, they're like, I"},{"speaker":"Galen Low","startTime":1503.32,"endTime":1504.46,"body":"can't be a project manager."},{"speaker":"Galen Low","startTime":1504.46,"endTime":1506.18,"body":"I don't even know how"},{"speaker":"Galen Low","startTime":1504.46,"endTime":1506.18,"body":"to do a Gantt chart."},{"speaker":"Galen Low","startTime":1506.36,"endTime":1509.6399999999999,"body":"And they're not necessarily,"},{"speaker":"Galen Low","startTime":1506.36,"endTime":1509.6399999999999,"body":"you don't need to know how to"},{"speaker":"Galen Low","startTime":1509.6399999999999,"endTime":1511.83,"body":"make a Gantt chart in order"},{"speaker":"Galen Low","startTime":1509.6399999999999,"endTime":1511.83,"body":"to be a project manager."},{"speaker":"Galen Low","startTime":1511.84,"endTime":1514.5249999999999,"body":"That's they don't have that"},{"speaker":"Galen Low","startTime":1511.84,"endTime":1514.5249999999999,"body":"sort of correlation, but"},{"speaker":"Galen Low","startTime":1514.5249999999999,"endTime":1515.585,"body":"that's kind of the mindset."},{"speaker":"Galen Low","startTime":1515.785,"endTime":1517.815,"body":"But now we've got"},{"speaker":"Galen Low","startTime":1515.785,"endTime":1517.815,"body":"these tools out there."},{"speaker":"Galen Low","startTime":1518.0049999999999,"endTime":1520.565,"body":"You know, Gen AI, we've got"},{"speaker":"Galen Low","startTime":1518.0049999999999,"endTime":1520.565,"body":"these large language models."},{"speaker":"Galen Low","startTime":1520.825,"endTime":1523.805,"body":"We've got these tools"},{"speaker":"Galen Low","startTime":1520.825,"endTime":1523.805,"body":"that can sort of help"},{"speaker":"Galen Low","startTime":1523.835,"endTime":1525.705,"body":"professionals do their job."},{"speaker":"Galen Low","startTime":1525.905,"endTime":1529.175,"body":"I'm just wondering what"},{"speaker":"Galen Low","startTime":1525.905,"endTime":1529.175,"body":"your take is on the role of"},{"speaker":"Galen Low","startTime":1529.435,"endTime":1532.865,"body":"generative AI and some of these"},{"speaker":"Galen Low","startTime":1529.435,"endTime":1532.865,"body":"new emerging technologies?"},{"speaker":"Galen Low","startTime":1533.21,"endTime":1535.93,"body":"What role do they play in"},{"speaker":"Galen Low","startTime":1533.21,"endTime":1535.93,"body":"setting an informal project"},{"speaker":"Galen Low","startTime":1535.93,"endTime":1537.01,"body":"manager up for success?"},{"speaker":"Bruno Morgante","startTime":1537.59,"endTime":1540.58,"body":"They"},{"speaker":"Bruno Morgante","startTime":1537.59,"endTime":1540.58,"body":"definitely would help."},{"speaker":"Bruno Morgante","startTime":1541.0,"endTime":1543.78,"body":"Let's say my view on"},{"speaker":"Bruno Morgante","startTime":1541.0,"endTime":1543.78,"body":"that is that in general,"},{"speaker":"Bruno Morgante","startTime":1543.82,"endTime":1545.059,"body":"I mean, AI is here."},{"speaker":"Bruno Morgante","startTime":1545.06,"endTime":1545.8899999999999,"body":"It's here to stay."},{"speaker":"Bruno Morgante","startTime":1545.8899999999999,"endTime":1546.51,"body":"We know it."},{"speaker":"Bruno Morgante","startTime":1546.71,"endTime":1548.03,"body":"And it's a good thing."},{"speaker":"Bruno Morgante","startTime":1548.06,"endTime":1551.42,"body":"I want to believe it is good"},{"speaker":"Bruno Morgante","startTime":1548.06,"endTime":1551.42,"body":"for all of us and that we"},{"speaker":"Bruno Morgante","startTime":1551.42,"endTime":1552.59,"body":"will use it in the right way."},{"speaker":"Bruno Morgante","startTime":1552.955,"endTime":1556.875,"body":"Now, when we look at the"},{"speaker":"Bruno Morgante","startTime":1552.955,"endTime":1556.875,"body":"specific example of how that a"},{"speaker":"Bruno Morgante","startTime":1556.875,"endTime":1560.285,"body":"PMO could potentially use those"},{"speaker":"Bruno Morgante","startTime":1556.875,"endTime":1560.285,"body":"tools to support an informal"},{"speaker":"Bruno Morgante","startTime":1560.285,"endTime":1562.2549999999999,"body":"PM, there are plenty of them."},{"speaker":"Bruno Morgante","startTime":1562.2649999999999,"endTime":1564.905,"body":"Like I can imagine about"},{"speaker":"Bruno Morgante","startTime":1562.2649999999999,"endTime":1564.905,"body":"we always say, and this is"},{"speaker":"Bruno Morgante","startTime":1564.915,"endTime":1567.7549999999999,"body":"something that you will read"},{"speaker":"Bruno Morgante","startTime":1564.915,"endTime":1567.7549999999999,"body":"everywhere in the PM community"},{"speaker":"Bruno Morgante","startTime":1567.7649999999999,"endTime":1570.585,"body":"about, well, those tools"},{"speaker":"Bruno Morgante","startTime":1567.7649999999999,"endTime":1570.585,"body":"are going to help project"},{"speaker":"Bruno Morgante","startTime":1570.585,"endTime":1574.495,"body":"managers getting rid of the"},{"speaker":"Bruno Morgante","startTime":1570.585,"endTime":1574.495,"body":"boring stuff, like doing a"},{"speaker":"Bruno Morgante","startTime":1574.495,"endTime":1575.805,"body":"project plan, for example."},{"speaker":"Bruno Morgante","startTime":1575.985,"endTime":1576.365,"body":"Okay."},{"speaker":"Bruno Morgante","startTime":1576.535,"endTime":1577.065,"body":"That's true."},{"speaker":"Bruno Morgante","startTime":1577.305,"endTime":1582.225,"body":"Now, also in a PMO, you could"},{"speaker":"Bruno Morgante","startTime":1577.305,"endTime":1582.225,"body":"easily set up a chat bot"},{"speaker":"Bruno Morgante","startTime":1582.235,"endTime":1586.865,"body":"that will in somehow help"},{"speaker":"Bruno Morgante","startTime":1582.235,"endTime":1586.865,"body":"with all those questions."},{"speaker":"Bruno Morgante","startTime":1586.865,"endTime":1590.205,"body":"Like why do I have to manage"},{"speaker":"Bruno Morgante","startTime":1586.865,"endTime":1590.205,"body":"the budget of my project?"},{"speaker":"Bruno Morgante","startTime":1590.205,"endTime":1592.625,"body":"Well, then ask it and you"},{"speaker":"Bruno Morgante","startTime":1590.205,"endTime":1592.625,"body":"will get an answer and that"},{"speaker":"Bruno Morgante","startTime":1592.625,"endTime":1594.805,"body":"answer will definitely help"},{"speaker":"Bruno Morgante","startTime":1592.625,"endTime":1594.805,"body":"you understanding that."},{"speaker":"Bruno Morgante","startTime":1594.975,"endTime":1598.455,"body":"But then there are a couple"},{"speaker":"Bruno Morgante","startTime":1594.975,"endTime":1598.455,"body":"of other examples where"},{"speaker":"Bruno Morgante","startTime":1598.455,"endTime":1602.495,"body":"I see that AI is going to"},{"speaker":"Bruno Morgante","startTime":1598.455,"endTime":1602.495,"body":"definitely help PMOs and PMs."},{"speaker":"Bruno Morgante","startTime":1602.67,"endTime":1605.8799999999999,"body":"Which you will see in a"},{"speaker":"Bruno Morgante","startTime":1602.67,"endTime":1605.8799999999999,"body":"moment that they actually"},{"speaker":"Bruno Morgante","startTime":1605.8799999999999,"endTime":1607.66,"body":"bring to a big question mark."},{"speaker":"Bruno Morgante","startTime":1607.7,"endTime":1609.29,"body":"So let me take two."},{"speaker":"Bruno Morgante","startTime":1609.3799999999999,"endTime":1610.49,"body":"These are two of my favorites."},{"speaker":"Bruno Morgante","startTime":1610.5,"endTime":1612.67,"body":"One is something that I"},{"speaker":"Bruno Morgante","startTime":1610.5,"endTime":1612.67,"body":"discussed already like"},{"speaker":"Bruno Morgante","startTime":1612.81,"endTime":1613.74,"body":"a year and a half ago."},{"speaker":"Bruno Morgante","startTime":1613.74,"endTime":1616.62,"body":"I think it was my first"},{"speaker":"Bruno Morgante","startTime":1613.74,"endTime":1616.62,"body":"interview about how AI was"},{"speaker":"Bruno Morgante","startTime":1616.62,"endTime":1620.0,"body":"going to impact the project"},{"speaker":"Bruno Morgante","startTime":1616.62,"endTime":1620.0,"body":"management and PMOs, clearly"},{"speaker":"Bruno Morgante","startTime":1620.0,"endTime":1623.72,"body":"one way that I see a big"},{"speaker":"Bruno Morgante","startTime":1620.0,"endTime":1623.72,"body":"benefit soon happening."},{"speaker":"Bruno Morgante","startTime":1623.72,"endTime":1626.33,"body":"And I know some companies"},{"speaker":"Bruno Morgante","startTime":1623.72,"endTime":1626.33,"body":"are already using that is the"},{"speaker":"Bruno Morgante","startTime":1626.43,"endTime":1629.73,"body":"portfolio prioritization and"},{"speaker":"Bruno Morgante","startTime":1626.43,"endTime":1629.73,"body":"the project success prediction."},{"speaker":"Bruno Morgante","startTime":1629.91,"endTime":1633.19,"body":"So based on all those data,"},{"speaker":"Bruno Morgante","startTime":1629.91,"endTime":1633.19,"body":"based on the situation in which"},{"speaker":"Bruno Morgante","startTime":1633.19,"endTime":1636.21,"body":"we are and the dependencies"},{"speaker":"Bruno Morgante","startTime":1633.19,"endTime":1636.21,"body":"and the resources and the money"},{"speaker":"Bruno Morgante","startTime":1636.21,"endTime":1637.27,"body":"available, blah, blah, blah."},{"speaker":"Bruno Morgante","startTime":1637.48,"endTime":1640.52,"body":"Does it make sense to start"},{"speaker":"Bruno Morgante","startTime":1637.48,"endTime":1640.52,"body":"this project or this other one?"},{"speaker":"Bruno Morgante","startTime":1640.52,"endTime":1643.3899999999999,"body":"And maybe these projects make"},{"speaker":"Bruno Morgante","startTime":1640.52,"endTime":1643.3899999999999,"body":"sense to start, but not now,"},{"speaker":"Bruno Morgante","startTime":1643.41,"endTime":1644.6,"body":"maybe in three months from now."},{"speaker":"Bruno Morgante","startTime":1644.68,"endTime":1646.0,"body":"That is very helpful."},{"speaker":"Bruno Morgante","startTime":1646.37,"endTime":1647.58,"body":"Now park it for a moment."},{"speaker":"Bruno Morgante","startTime":1647.76,"endTime":1651.44,"body":"The other one that I just read"},{"speaker":"Bruno Morgante","startTime":1647.76,"endTime":1651.44,"body":"recently, it was, it is part of"},{"speaker":"Bruno Morgante","startTime":1651.8999999999999,"endTime":1654.94,"body":"one of the AI trainings of PMI."},{"speaker":"Bruno Morgante","startTime":1655.1399999999999,"endTime":1657.47,"body":"They made this very good example"},{"speaker":"Bruno Morgante","startTime":1655.1399999999999,"endTime":1657.47,"body":"about the lessons learned."},{"speaker":"Bruno Morgante","startTime":1657.68,"endTime":1659.04,"body":"Why is a very good example?"},{"speaker":"Bruno Morgante","startTime":1659.05,"endTime":1662.56,"body":"Because lessons learned is"},{"speaker":"Bruno Morgante","startTime":1659.05,"endTime":1662.56,"body":"always something that it's very"},{"speaker":"Bruno Morgante","startTime":1662.56,"endTime":1665.6,"body":"frequently a boring activity"},{"speaker":"Bruno Morgante","startTime":1662.56,"endTime":1665.6,"body":"that project managers, even"},{"speaker":"Bruno Morgante","startTime":1665.6,"endTime":1668.47,"body":"if informal, they have to do"},{"speaker":"Bruno Morgante","startTime":1665.6,"endTime":1668.47,"body":"at the closure of the project."},{"speaker":"Bruno Morgante","startTime":1668.62,"endTime":1670.83,"body":"And, you go through that,"},{"speaker":"Bruno Morgante","startTime":1668.62,"endTime":1670.83,"body":"what was good, what it was"},{"speaker":"Bruno Morgante","startTime":1670.99,"endTime":1673.47,"body":"right, what should we change"},{"speaker":"Bruno Morgante","startTime":1670.99,"endTime":1673.47,"body":"in future, blah, blah, blah."},{"speaker":"Bruno Morgante","startTime":1673.8899999999999,"endTime":1676.84,"body":"Now, if you are lucky in"},{"speaker":"Bruno Morgante","startTime":1673.8899999999999,"endTime":1676.84,"body":"your organization, you have"},{"speaker":"Bruno Morgante","startTime":1677.17,"endTime":1679.83,"body":"all those lessons learned"},{"speaker":"Bruno Morgante","startTime":1677.17,"endTime":1679.83,"body":"in the same template."},{"speaker":"Bruno Morgante","startTime":1680.0,"endTime":1683.77,"body":"Anyway, they are parked on a"},{"speaker":"Bruno Morgante","startTime":1680.0,"endTime":1683.77,"body":"shared drive and nobody's going"},{"speaker":"Bruno Morgante","startTime":1683.77,"endTime":1685.25,"body":"to look at them ever again."},{"speaker":"Bruno Morgante","startTime":1685.51,"endTime":1686.46,"body":"Okay, good."},{"speaker":"Bruno Morgante","startTime":1686.61,"endTime":1690.0,"body":"Now they make this example"},{"speaker":"Bruno Morgante","startTime":1686.61,"endTime":1690.0,"body":"off a project organization,"},{"speaker":"Bruno Morgante","startTime":1690.01,"endTime":1693.66,"body":"setting up a tool, which is"},{"speaker":"Bruno Morgante","startTime":1690.01,"endTime":1693.66,"body":"basically taken all of them."},{"speaker":"Bruno Morgante","startTime":1693.78,"endTime":1696.66,"body":"And now you have easy access"},{"speaker":"Bruno Morgante","startTime":1693.78,"endTime":1696.66,"body":"depending on the type of"},{"speaker":"Bruno Morgante","startTime":1696.66,"endTime":1700.35,"body":"project, you can get to what"},{"speaker":"Bruno Morgante","startTime":1696.66,"endTime":1700.35,"body":"are the lessons that we can"},{"speaker":"Bruno Morgante","startTime":1700.35,"endTime":1704.285,"body":"learn from these, I don't"},{"speaker":"Bruno Morgante","startTime":1700.35,"endTime":1704.285,"body":"know, 10 years of experience."},{"speaker":"Bruno Morgante","startTime":1704.285,"endTime":1704.627,"body":"Brilliant."},{"speaker":"Bruno Morgante","startTime":1704.627,"endTime":1704.969,"body":"Beautiful."},{"speaker":"Bruno Morgante","startTime":1704.97,"endTime":1708.72,"body":"Now, the first case, and this"},{"speaker":"Bruno Morgante","startTime":1704.97,"endTime":1708.72,"body":"case, they go to the same point,"},{"speaker":"Bruno Morgante","startTime":1708.75,"endTime":1712.51,"body":"which is my bigger question"},{"speaker":"Bruno Morgante","startTime":1708.75,"endTime":1712.51,"body":"mark, which is the mindset"},{"speaker":"Bruno Morgante","startTime":1712.58,"endTime":1716.36,"body":"shift that is required from"},{"speaker":"Bruno Morgante","startTime":1712.58,"endTime":1716.36,"body":"an organizational standpoint."},{"speaker":"Bruno Morgante","startTime":1716.62,"endTime":1720.57,"body":"Because if you are the person"},{"speaker":"Bruno Morgante","startTime":1716.62,"endTime":1720.57,"body":"in charge and you decide to"},{"speaker":"Bruno Morgante","startTime":1720.57,"endTime":1723.83,"body":"run this project, and I am your"},{"speaker":"Bruno Morgante","startTime":1720.57,"endTime":1723.83,"body":"head of PMO and I'm telling"},{"speaker":"Bruno Morgante","startTime":1723.83,"endTime":1727.83,"body":"you, hey, Galen, okay, but look,"},{"speaker":"Bruno Morgante","startTime":1723.83,"endTime":1727.83,"body":"the data are telling us that"},{"speaker":"Bruno Morgante","startTime":1727.85,"endTime":1731.595,"body":"actually, we should start this"},{"speaker":"Bruno Morgante","startTime":1727.85,"endTime":1731.595,"body":"other one and not your project."},{"speaker":"Bruno Morgante","startTime":1731.785,"endTime":1733.365,"body":"If you don't listen to"},{"speaker":"Bruno Morgante","startTime":1731.785,"endTime":1733.365,"body":"that, you're going to"},{"speaker":"Bruno Morgante","startTime":1733.365,"endTime":1734.335,"body":"say, no I'm the boss."},{"speaker":"Bruno Morgante","startTime":1734.375,"endTime":1735.095,"body":"I decide."},{"speaker":"Bruno Morgante","startTime":1735.345,"endTime":1737.705,"body":"Well, then you have"},{"speaker":"Bruno Morgante","startTime":1735.345,"endTime":1737.705,"body":"invested all that money"},{"speaker":"Bruno Morgante","startTime":1737.705,"endTime":1738.695,"body":"and effort for nothing."},{"speaker":"Bruno Morgante","startTime":1738.725,"endTime":1740.065,"body":"And the same is"},{"speaker":"Bruno Morgante","startTime":1738.725,"endTime":1740.065,"body":"for the other one."},{"speaker":"Bruno Morgante","startTime":1740.895,"endTime":1744.635,"body":"Lessons are telling us that"},{"speaker":"Bruno Morgante","startTime":1740.895,"endTime":1744.635,"body":"we should actually do A and"},{"speaker":"Bruno Morgante","startTime":1744.645,"endTime":1748.315,"body":"B and not C, but then if you"},{"speaker":"Bruno Morgante","startTime":1744.645,"endTime":1748.315,"body":"don't follow them, again,"},{"speaker":"Bruno Morgante","startTime":1748.345,"endTime":1749.565,"body":"it's a wasted investment."},{"speaker":"Bruno Morgante","startTime":1749.595,"endTime":1752.955,"body":"So it is important to consider"},{"speaker":"Bruno Morgante","startTime":1749.595,"endTime":1752.955,"body":"that anytime we are considering"},{"speaker":"Bruno Morgante","startTime":1752.955,"endTime":1754.075,"body":"the introduction of AI."},{"speaker":"Bruno Morgante","startTime":1754.81,"endTime":1757.59,"body":"It needs to come together with"},{"speaker":"Bruno Morgante","startTime":1754.81,"endTime":1757.59,"body":"a potential mindset shift,"},{"speaker":"Bruno Morgante","startTime":1757.6,"endTime":1759.26,"body":"which is not a PM level."},{"speaker":"Bruno Morgante","startTime":1759.26,"endTime":1760.47,"body":"It's not a PMO level."},{"speaker":"Bruno Morgante","startTime":1760.51,"endTime":1762.41,"body":"It might be at the"},{"speaker":"Bruno Morgante","startTime":1760.51,"endTime":1762.41,"body":"organizational level."},{"speaker":"Bruno Morgante","startTime":1762.76,"endTime":1765.82,"body":"And this is something that"},{"speaker":"Bruno Morgante","startTime":1762.76,"endTime":1765.82,"body":"we will face over the next"},{"speaker":"Bruno Morgante","startTime":1765.82,"endTime":1768.8,"body":"few months in a lot of"},{"speaker":"Bruno Morgante","startTime":1765.82,"endTime":1768.8,"body":"organizations, I'm sure."},{"speaker":"Galen Low","startTime":1769.215,"endTime":1770.085,"body":"It makes total sense."},{"speaker":"Galen Low","startTime":1770.085,"endTime":1772.285,"body":"And I've been there in a"},{"speaker":"Galen Low","startTime":1770.085,"endTime":1772.285,"body":"number of organizations"},{"speaker":"Galen Low","startTime":1772.285,"endTime":1774.795,"body":"where one year, the mission"},{"speaker":"Galen Low","startTime":1772.285,"endTime":1774.795,"body":"is to get better data."},{"speaker":"Galen Low","startTime":1774.995,"endTime":1777.625,"body":"The next year, we're looking"},{"speaker":"Galen Low","startTime":1774.995,"endTime":1777.625,"body":"at that data and we're"},{"speaker":"Galen Low","startTime":1777.625,"endTime":1779.475,"body":"like, it's going to help"},{"speaker":"Galen Low","startTime":1777.625,"endTime":1779.475,"body":"us make great decisions."},{"speaker":"Galen Low","startTime":1779.535,"endTime":1781.7749999999999,"body":"And then the year after that,"},{"speaker":"Galen Low","startTime":1779.535,"endTime":1781.7749999999999,"body":"we realized we didn't actually"},{"speaker":"Galen Low","startTime":1782.3,"endTime":1785.08,"body":"follow any of the advice of"},{"speaker":"Galen Low","startTime":1782.3,"endTime":1785.08,"body":"the dad, because we're like,"},{"speaker":"Galen Low","startTime":1785.1,"endTime":1786.21,"body":"you can't tell me what to do."},{"speaker":"Galen Low","startTime":1786.37,"endTime":1787.43,"body":"We've been doing this a while."},{"speaker":"Galen Low","startTime":1787.6499999999999,"endTime":1789.59,"body":"I love that idea of"},{"speaker":"Galen Low","startTime":1787.6499999999999,"endTime":1789.59,"body":"a chat bot, right?"},{"speaker":"Galen Low","startTime":1789.59,"endTime":1791.37,"body":"It's like, okay, listen,"},{"speaker":"Galen Low","startTime":1789.59,"endTime":1791.37,"body":"you're going to run a project."},{"speaker":"Galen Low","startTime":1791.37,"endTime":1792.87,"body":"I know you're not a"},{"speaker":"Galen Low","startTime":1791.37,"endTime":1792.87,"body":"trained project manager."},{"speaker":"Galen Low","startTime":1792.95,"endTime":1793.81,"body":"You're going to be a sponsor."},{"speaker":"Galen Low","startTime":1793.81,"endTime":1795.3999999999999,"body":"I know you've never"},{"speaker":"Galen Low","startTime":1793.81,"endTime":1795.3999999999999,"body":"been a sponsor before."},{"speaker":"Galen Low","startTime":1795.62,"endTime":1796.96,"body":"Here, let us get you"},{"speaker":"Galen Low","startTime":1795.62,"endTime":1796.96,"body":"set up with this."},{"speaker":"Galen Low","startTime":1796.96,"endTime":1799.93,"body":"Ask it anything like, it's"},{"speaker":"Galen Low","startTime":1796.96,"endTime":1799.93,"body":"tapping into our database"},{"speaker":"Galen Low","startTime":1799.93,"endTime":1800.67,"body":"of lessons learned."},{"speaker":"Galen Low","startTime":1800.67,"endTime":1802.92,"body":"We've trained it on all of"},{"speaker":"Galen Low","startTime":1800.67,"endTime":1802.92,"body":"our sort of, retrospectives."},{"speaker":"Galen Low","startTime":1803.19,"endTime":1804.93,"body":"It's got a lot of stuff"},{"speaker":"Galen Low","startTime":1803.19,"endTime":1804.93,"body":"in there, just ask all"},{"speaker":"Galen Low","startTime":1804.93,"endTime":1807.02,"body":"your questions along the"},{"speaker":"Galen Low","startTime":1804.93,"endTime":1807.02,"body":"way, like sort of arming"},{"speaker":"Galen Low","startTime":1807.02,"endTime":1808.05,"body":"them with that mindset."},{"speaker":"Galen Low","startTime":1808.17,"endTime":1810.61,"body":"And then, we've got this"},{"speaker":"Galen Low","startTime":1808.17,"endTime":1810.61,"body":"idea of the AI helper, but I"},{"speaker":"Galen Low","startTime":1810.62,"endTime":1811.58,"body":"think you're exactly right."},{"speaker":"Galen Low","startTime":1811.62,"endTime":1813.87,"body":"The tipping point is it's"},{"speaker":"Galen Low","startTime":1811.62,"endTime":1813.87,"body":"giving me advice, but I'm"},{"speaker":"Galen Low","startTime":1813.87,"endTime":1816.27,"body":"still making the decision,"},{"speaker":"Galen Low","startTime":1813.87,"endTime":1816.27,"body":"which unfortunately still also"},{"speaker":"Galen Low","startTime":1816.27,"endTime":1819.035,"body":"means that without the right"},{"speaker":"Galen Low","startTime":1816.27,"endTime":1819.035,"body":"culture, people can still make"},{"speaker":"Galen Low","startTime":1819.035,"endTime":1822.855,"body":"the wrong decision and it's"},{"speaker":"Galen Low","startTime":1819.035,"endTime":1822.855,"body":"not helping the organization"},{"speaker":"Galen Low","startTime":1822.855,"endTime":1824.065,"body":"in any, significant way."},{"speaker":"Bruno Morgante","startTime":1824.345,"endTime":1825.365,"body":"Yeah, absolutely."},{"speaker":"Galen Low","startTime":1825.645,"endTime":1826.655,"body":"I thought"},{"speaker":"Galen Low","startTime":1825.645,"endTime":1826.655,"body":"maybe we could dive into"},{"speaker":"Galen Low","startTime":1826.655,"endTime":1827.635,"body":"some of the tough stuff."},{"speaker":"Galen Low","startTime":1828.915,"endTime":1831.665,"body":"The tough questions around"},{"speaker":"Galen Low","startTime":1828.915,"endTime":1831.665,"body":"PMO and informal PMs."},{"speaker":"Galen Low","startTime":1831.945,"endTime":1833.795,"body":"I wanted to swing back to"},{"speaker":"Galen Low","startTime":1831.945,"endTime":1833.795,"body":"this thing that, we were"},{"speaker":"Galen Low","startTime":1833.795,"endTime":1836.905,"body":"talking about in a previous"},{"speaker":"Galen Low","startTime":1833.795,"endTime":1836.905,"body":"conversation about sort"},{"speaker":"Galen Low","startTime":1836.905,"endTime":1839.945,"body":"of like project management"},{"speaker":"Galen Low","startTime":1836.905,"endTime":1839.945,"body":"as a, real profession."},{"speaker":"Galen Low","startTime":1840.225,"endTime":1842.485,"body":"And I guess, from a certain"},{"speaker":"Galen Low","startTime":1840.225,"endTime":1842.485,"body":"perspective, some would argue"},{"speaker":"Galen Low","startTime":1842.485,"endTime":1845.895,"body":"that supporting non project"},{"speaker":"Galen Low","startTime":1842.485,"endTime":1845.895,"body":"managers, these informal project"},{"speaker":"Galen Low","startTime":1845.905,"endTime":1849.625,"body":"managers, kind of betrays"},{"speaker":"Galen Low","startTime":1845.905,"endTime":1849.625,"body":"the job security of project"},{"speaker":"Galen Low","startTime":1849.625,"endTime":1850.865,"body":"management professionals."},{"speaker":"Galen Low","startTime":1851.145,"endTime":1853.825,"body":"Does the recognition of"},{"speaker":"Galen Low","startTime":1851.145,"endTime":1853.825,"body":"informal project managers"},{"speaker":"Galen Low","startTime":1854.085,"endTime":1856.805,"body":"kind of exacerbate the problem"},{"speaker":"Galen Low","startTime":1854.085,"endTime":1856.805,"body":"that project management is"},{"speaker":"Galen Low","startTime":1856.815,"endTime":1859.475,"body":"viewed less and less as a"},{"speaker":"Galen Low","startTime":1856.815,"endTime":1859.475,"body":"real profession these days?"},{"speaker":"Bruno Morgante","startTime":1859.905,"endTime":1860.655,"body":"Interesting."},{"speaker":"Bruno Morgante","startTime":1861.045,"endTime":1865.165,"body":"I think there is a big chunk"},{"speaker":"Bruno Morgante","startTime":1861.045,"endTime":1865.165,"body":"of people that potentially"},{"speaker":"Bruno Morgante","startTime":1865.195,"endTime":1866.125,"body":"would consider that."},{"speaker":"Bruno Morgante","startTime":1866.135,"endTime":1869.485,"body":"And this is a problem that we"},{"speaker":"Bruno Morgante","startTime":1866.135,"endTime":1869.485,"body":"face since quite a while in"},{"speaker":"Bruno Morgante","startTime":1869.485,"endTime":1870.705,"body":"the project management world."},{"speaker":"Bruno Morgante","startTime":1870.7549999999999,"endTime":1874.165,"body":"It's the idea of everybody"},{"speaker":"Bruno Morgante","startTime":1870.7549999999999,"endTime":1874.165,"body":"can be a project manager."},{"speaker":"Bruno Morgante","startTime":1874.335,"endTime":1877.2749999999999,"body":"And in a certain sense, project"},{"speaker":"Bruno Morgante","startTime":1874.335,"endTime":1877.2749999999999,"body":"manager is a basic role."},{"speaker":"Bruno Morgante","startTime":1877.305,"endTime":1879.675,"body":"Anyone could potentially"},{"speaker":"Bruno Morgante","startTime":1877.305,"endTime":1879.675,"body":"manage a project."},{"speaker":"Bruno Morgante","startTime":1880.175,"endTime":1882.075,"body":"When you go on vacation"},{"speaker":"Bruno Morgante","startTime":1880.175,"endTime":1882.075,"body":"and you organize your"},{"speaker":"Bruno Morgante","startTime":1882.085,"endTime":1884.995,"body":"vacation, well, you are"},{"speaker":"Bruno Morgante","startTime":1882.085,"endTime":1884.995,"body":"actually managing a project."},{"speaker":"Bruno Morgante","startTime":1884.995,"endTime":1885.7749999999999,"body":"It's a small one."},{"speaker":"Bruno Morgante","startTime":1885.785,"endTime":1888.335,"body":"The same is when you organize"},{"speaker":"Bruno Morgante","startTime":1885.785,"endTime":1888.335,"body":"your wedding or I don't"},{"speaker":"Bruno Morgante","startTime":1888.335,"endTime":1889.435,"body":"know, a birthday party."},{"speaker":"Bruno Morgante","startTime":1889.625,"endTime":1890.465,"body":"It's a small project."},{"speaker":"Bruno Morgante","startTime":1890.585,"endTime":1891.335,"body":"So we all do it."},{"speaker":"Bruno Morgante","startTime":1891.385,"endTime":1894.685,"body":"But then I think it started to"},{"speaker":"Bruno Morgante","startTime":1891.385,"endTime":1894.685,"body":"become, when you look at it in"},{"speaker":"Bruno Morgante","startTime":1894.685,"endTime":1898.375,"body":"organizations, again, if it's a"},{"speaker":"Bruno Morgante","startTime":1894.685,"endTime":1898.375,"body":"small project might make sense,"},{"speaker":"Bruno Morgante","startTime":1898.665,"endTime":1902.065,"body":"but then when it's something"},{"speaker":"Bruno Morgante","startTime":1898.665,"endTime":1902.065,"body":"bigger, you probably want to"},{"speaker":"Bruno Morgante","startTime":1902.075,"endTime":1905.565,"body":"give it to someone that has"},{"speaker":"Bruno Morgante","startTime":1902.075,"endTime":1905.565,"body":"been there, that has a certain"},{"speaker":"Bruno Morgante","startTime":1905.565,"endTime":1907.065,"body":"level of knowledge and training."},{"speaker":"Bruno Morgante","startTime":1907.5249999999999,"endTime":1910.165,"body":"I think of good analogy is"},{"speaker":"Bruno Morgante","startTime":1907.5249999999999,"endTime":1910.165,"body":"the one that you have with"},{"speaker":"Bruno Morgante","startTime":1910.175,"endTime":1912.795,"body":"the do it yourself shops."},{"speaker":"Bruno Morgante","startTime":1913.075,"endTime":1915.995,"body":"Like when something gets"},{"speaker":"Bruno Morgante","startTime":1913.075,"endTime":1915.995,"body":"wrong at home, you don't"},{"speaker":"Bruno Morgante","startTime":1916.0249999999999,"endTime":1918.315,"body":"always call a specialist."},{"speaker":"Bruno Morgante","startTime":1918.605,"endTime":1920.875,"body":"If it's a minor thing,"},{"speaker":"Bruno Morgante","startTime":1918.605,"endTime":1920.875,"body":"you fix it yourself."},{"speaker":"Bruno Morgante","startTime":1921.105,"endTime":1925.355,"body":"But then if you need to, change"},{"speaker":"Bruno Morgante","startTime":1921.105,"endTime":1925.355,"body":"the complete electric wiring"},{"speaker":"Bruno Morgante","startTime":1925.375,"endTime":1928.185,"body":"of the home, maybe you want"},{"speaker":"Bruno Morgante","startTime":1925.375,"endTime":1928.185,"body":"to call someone that does"},{"speaker":"Bruno Morgante","startTime":1928.185,"endTime":1930.935,"body":"it as a professional and the"},{"speaker":"Bruno Morgante","startTime":1928.185,"endTime":1930.935,"body":"same is, with anything else."},{"speaker":"Bruno Morgante","startTime":1930.945,"endTime":1934.735,"body":"So, I don't think it"},{"speaker":"Bruno Morgante","startTime":1930.945,"endTime":1934.735,"body":"is actually, let's say,"},{"speaker":"Bruno Morgante","startTime":1934.745,"endTime":1937.685,"body":"negatively impacting the"},{"speaker":"Bruno Morgante","startTime":1934.745,"endTime":1937.685,"body":"fact that's not a profession."},{"speaker":"Bruno Morgante","startTime":1938.0249999999999,"endTime":1941.795,"body":"It is about understanding"},{"speaker":"Bruno Morgante","startTime":1938.0249999999999,"endTime":1941.795,"body":"that we might still be, and"},{"speaker":"Bruno Morgante","startTime":1941.795,"endTime":1944.585,"body":"potentially in future, we"},{"speaker":"Bruno Morgante","startTime":1941.795,"endTime":1944.585,"body":"will still be with the two"},{"speaker":"Bruno Morgante","startTime":1944.825,"endTime":1946.785,"body":"roles, with the two realities."},{"speaker":"Bruno Morgante","startTime":1946.915,"endTime":1950.565,"body":"And again, as I said a few"},{"speaker":"Bruno Morgante","startTime":1946.915,"endTime":1950.565,"body":"minutes ago, I still do believe"},{"speaker":"Bruno Morgante","startTime":1950.575,"endTime":1953.835,"body":"that it is a great way for"},{"speaker":"Bruno Morgante","startTime":1950.575,"endTime":1953.835,"body":"people that are interested"},{"speaker":"Bruno Morgante","startTime":1953.885,"endTime":1957.445,"body":"into entering into that as"},{"speaker":"Bruno Morgante","startTime":1953.885,"endTime":1957.445,"body":"the right way, as a good way."},{"speaker":"Bruno Morgante","startTime":1957.595,"endTime":1958.495,"body":"Like it's great."},{"speaker":"Bruno Morgante","startTime":1958.675,"endTime":1961.555,"body":"The problem that I see is"},{"speaker":"Bruno Morgante","startTime":1958.675,"endTime":1961.555,"body":"when on the other side,"},{"speaker":"Bruno Morgante","startTime":1961.555,"endTime":1963.5049999999999,"body":"the person doesn't want"},{"speaker":"Bruno Morgante","startTime":1961.555,"endTime":1963.5049999999999,"body":"to, they don't care."},{"speaker":"Bruno Morgante","startTime":1963.805,"endTime":1966.0249999999999,"body":"They don't want to,"},{"speaker":"Bruno Morgante","startTime":1963.805,"endTime":1966.0249999999999,"body":"it's I don't want this."},{"speaker":"Bruno Morgante","startTime":1966.385,"endTime":1968.095,"body":"But then they find"},{"speaker":"Bruno Morgante","startTime":1966.385,"endTime":1968.095,"body":"themselves into that."},{"speaker":"Bruno Morgante","startTime":1968.095,"endTime":1969.145,"body":"And that is difficult."},{"speaker":"Bruno Morgante","startTime":1969.355,"endTime":1971.935,"body":"But that would be difficult with"},{"speaker":"Bruno Morgante","startTime":1969.355,"endTime":1971.935,"body":"any other profession it's not"},{"speaker":"Bruno Morgante","startTime":1971.935,"endTime":1973.045,"body":"only with project management."},{"speaker":"Galen Low","startTime":1973.195,"endTime":1974.815,"body":"Actually, yeah,"},{"speaker":"Galen Low","startTime":1973.195,"endTime":1974.815,"body":"I was thinking that the same"},{"speaker":"Galen Low","startTime":1974.815,"endTime":1978.385,"body":"conversation, especially in a"},{"speaker":"Galen Low","startTime":1974.815,"endTime":1978.385,"body":"world of like generative AI."},{"speaker":"Galen Low","startTime":1978.675,"endTime":1981.135,"body":"The same conversation is"},{"speaker":"Galen Low","startTime":1978.675,"endTime":1981.135,"body":"happening to the writing"},{"speaker":"Galen Low","startTime":1981.135,"endTime":1982.715,"body":"profession, to design."},{"speaker":"Galen Low","startTime":1982.845,"endTime":1985.795,"body":"If an organization buys"},{"speaker":"Galen Low","startTime":1982.845,"endTime":1985.795,"body":"Enterprise Canva license"},{"speaker":"Galen Low","startTime":1985.815,"endTime":1988.355,"body":"so that everyone can make"},{"speaker":"Galen Low","startTime":1985.815,"endTime":1988.355,"body":"graphics, are they saying that"},{"speaker":"Galen Low","startTime":1988.5249999999999,"endTime":1989.865,"body":"designers shouldn't be a role?"},{"speaker":"Galen Low","startTime":1989.905,"endTime":1990.435,"body":"Probably not."},{"speaker":"Galen Low","startTime":1990.465,"endTime":1992.285,"body":"They're probably just saying"},{"speaker":"Galen Low","startTime":1990.465,"endTime":1992.285,"body":"sometimes we need to produce"},{"speaker":"Galen Low","startTime":1992.315,"endTime":1995.5149999999999,"body":"some graphics for social and"},{"speaker":"Galen Low","startTime":1992.315,"endTime":1995.5149999999999,"body":"it's not the kind of thing"},{"speaker":"Galen Low","startTime":1995.5149999999999,"endTime":1996.835,"body":"that needs our design team."},{"speaker":"Galen Low","startTime":1996.845,"endTime":1998.665,"body":"Our design team is going"},{"speaker":"Galen Low","startTime":1996.845,"endTime":1998.665,"body":"to do deep creative brand"},{"speaker":"Galen Low","startTime":1998.665,"endTime":2000.435,"body":"stuff, sort of, they're"},{"speaker":"Galen Low","startTime":1998.665,"endTime":2000.435,"body":"going to push the envelope."},{"speaker":"Galen Low","startTime":2000.645,"endTime":2003.295,"body":"And in the meantime, we do have"},{"speaker":"Galen Low","startTime":2000.645,"endTime":2003.295,"body":"some of these tools that help"},{"speaker":"Galen Low","startTime":2003.325,"endTime":2004.965,"body":"non designers do design work."},{"speaker":"Galen Low","startTime":2005.155,"endTime":2006.195,"body":"So I'm like, okay,"},{"speaker":"Galen Low","startTime":2005.155,"endTime":2006.195,"body":"yeah, you're right."},{"speaker":"Galen Low","startTime":2006.205,"endTime":2008.825,"body":"And the DIY thing I love"},{"speaker":"Galen Low","startTime":2006.205,"endTime":2008.825,"body":"too, because, fundamentally"},{"speaker":"Galen Low","startTime":2008.825,"endTime":2010.705,"body":"for me, I think it's risk."},{"speaker":"Galen Low","startTime":2010.895,"endTime":2014.335,"body":"I'll change the light fixture,"},{"speaker":"Galen Low","startTime":2010.895,"endTime":2014.335,"body":"but I will not rewire my house"},{"speaker":"Galen Low","startTime":2014.735,"endTime":2018.76,"body":"because I think the risk is"},{"speaker":"Galen Low","startTime":2014.735,"endTime":2018.76,"body":"too great that I'd do it wrong"},{"speaker":"Galen Low","startTime":2018.82,"endTime":2021.6499999999999,"body":"and something would blow up"},{"speaker":"Galen Low","startTime":2018.82,"endTime":2021.6499999999999,"body":"and catch fire and, the end."},{"speaker":"Galen Low","startTime":2021.87,"endTime":2023.87,"body":"And it's funny because thinking"},{"speaker":"Galen Low","startTime":2021.87,"endTime":2023.87,"body":"back on it, a lot of the time"},{"speaker":"Galen Low","startTime":2023.87,"endTime":2026.57,"body":"people like, oh yeah, like I"},{"speaker":"Galen Low","startTime":2023.87,"endTime":2026.57,"body":"couldn't do project management."},{"speaker":"Galen Low","startTime":2026.62,"endTime":2028.26,"body":"I don't understand"},{"speaker":"Galen Low","startTime":2026.62,"endTime":2028.26,"body":"like risk management,"},{"speaker":"Galen Low","startTime":2028.3,"endTime":2029.3899999999999,"body":"gets too complicated."},{"speaker":"Galen Low","startTime":2029.53,"endTime":2031.01,"body":"And yes, it gets complicated."},{"speaker":"Galen Low","startTime":2031.01,"endTime":2033.32,"body":"It's a very deep rabbit hole,"},{"speaker":"Galen Low","startTime":2031.01,"endTime":2033.32,"body":"but I think fundamentally"},{"speaker":"Galen Low","startTime":2033.32,"endTime":2036.34,"body":"it's it is still that general"},{"speaker":"Galen Low","startTime":2033.32,"endTime":2036.34,"body":"skill and mindset of a human"},{"speaker":"Galen Low","startTime":2036.35,"endTime":2038.7,"body":"to be like, yeah, that seems"},{"speaker":"Galen Low","startTime":2036.35,"endTime":2038.7,"body":"like a risk, like maybe we"},{"speaker":"Galen Low","startTime":2038.7,"endTime":2040.18,"body":"should plan around that."},{"speaker":"Galen Low","startTime":2040.3,"endTime":2042.62,"body":"And so we do kind of have"},{"speaker":"Galen Low","startTime":2040.3,"endTime":2042.62,"body":"that sensibility and we kind"},{"speaker":"Galen Low","startTime":2042.62,"endTime":2045.96,"body":"of need that sensibility"},{"speaker":"Galen Low","startTime":2042.62,"endTime":2045.96,"body":"to think through how we are"},{"speaker":"Galen Low","startTime":2045.96,"endTime":2049.94,"body":"allocating projects, does this"},{"speaker":"Galen Low","startTime":2045.96,"endTime":2049.94,"body":"need a professional or, could"},{"speaker":"Galen Low","startTime":2049.94,"endTime":2052.76,"body":"this be done by someone who"},{"speaker":"Galen Low","startTime":2049.94,"endTime":2052.76,"body":"is, an accidental, informal"},{"speaker":"Galen Low","startTime":2052.94,"endTime":2055.53,"body":"project manager, Mario, who"},{"speaker":"Galen Low","startTime":2052.94,"endTime":2055.53,"body":"just walked by, is it okay?"},{"speaker":"Galen Low","startTime":2055.58,"endTime":2057.67,"body":"Mario can come in, he'll change"},{"speaker":"Galen Low","startTime":2055.58,"endTime":2057.67,"body":"the lightbulb, that's fine."},{"speaker":"Galen Low","startTime":2057.76,"endTime":2060.19,"body":"But, if we really wanna,"},{"speaker":"Galen Low","startTime":2057.76,"endTime":2060.19,"body":"redo the wiring, we"},{"speaker":"Galen Low","startTime":2060.19,"endTime":2061.14,"body":"need Veronica in here."},{"speaker":"Galen Low","startTime":2061.44,"endTime":2062.57,"body":"I think that's"},{"speaker":"Galen Low","startTime":2061.44,"endTime":2062.57,"body":"really interesting."},{"speaker":"Galen Low","startTime":2062.88,"endTime":2064.9900000000002,"body":"I wonder if we can kind"},{"speaker":"Galen Low","startTime":2062.88,"endTime":2064.9900000000002,"body":"of go deeper and just go"},{"speaker":"Galen Low","startTime":2064.9900000000002,"endTime":2069.21,"body":"into hiring because I have"},{"speaker":"Galen Low","startTime":2064.9900000000002,"endTime":2069.21,"body":"seen some organizations,"},{"speaker":"Galen Low","startTime":2069.56,"endTime":2071.9,"body":"some big organizations who"},{"speaker":"Galen Low","startTime":2069.56,"endTime":2071.9,"body":"are like, you know what?"},{"speaker":"Galen Low","startTime":2072.0600000000004,"endTime":2074.5400000000004,"body":"Probably we don't need"},{"speaker":"Galen Low","startTime":2072.0600000000004,"endTime":2074.5400000000004,"body":"to hire project managers."},{"speaker":"Galen Low","startTime":2074.5800000000004,"endTime":2077.65,"body":"We should just hire people and"},{"speaker":"Galen Low","startTime":2074.5800000000004,"endTime":2077.65,"body":"expect them to manage projects."},{"speaker":"Galen Low","startTime":2077.8300000000004,"endTime":2079.44,"body":"And maybe we don't need that."},{"speaker":"Galen Low","startTime":2079.6400000000003,"endTime":2082.3650000000002,"body":"And I'm just wondering, just,"},{"speaker":"Galen Low","startTime":2079.6400000000003,"endTime":2082.3650000000002,"body":"how does an organization"},{"speaker":"Galen Low","startTime":2082.405,"endTime":2085.425,"body":"decide whether to hire"},{"speaker":"Galen Low","startTime":2082.405,"endTime":2085.425,"body":"someone who's certified and"},{"speaker":"Galen Low","startTime":2085.425,"endTime":2088.4150000000004,"body":"formally trained in project"},{"speaker":"Galen Low","startTime":2085.425,"endTime":2088.4150000000004,"body":"management for something like"},{"speaker":"Galen Low","startTime":2088.4150000000004,"endTime":2092.155,"body":"a enterprise PMO function"},{"speaker":"Galen Low","startTime":2088.4150000000004,"endTime":2092.155,"body":"versus just hiring specialists"},{"speaker":"Galen Low","startTime":2092.425,"endTime":2095.425,"body":"who are capable of delivering"},{"speaker":"Galen Low","startTime":2092.425,"endTime":2095.425,"body":"projects, whether they use"},{"speaker":"Galen Low","startTime":2095.425,"endTime":2096.7250000000004,"body":"like a formal structure or not?"},{"speaker":"Bruno Morgante","startTime":2096.965,"endTime":2098.895,"body":"I think"},{"speaker":"Bruno Morgante","startTime":2096.965,"endTime":2098.895,"body":"a lot would depend on"},{"speaker":"Bruno Morgante","startTime":2098.905,"endTime":2099.8650000000002,"body":"the type of company."},{"speaker":"Bruno Morgante","startTime":2099.875,"endTime":2104.235,"body":"If a company is even asking"},{"speaker":"Bruno Morgante","startTime":2099.875,"endTime":2104.235,"body":"themselves the question"},{"speaker":"Bruno Morgante","startTime":2104.2650000000003,"endTime":2109.8250000000003,"body":"of, Do I really need a PM"},{"speaker":"Bruno Morgante","startTime":2104.2650000000003,"endTime":2109.8250000000003,"body":"or can I use anyone else?"},{"speaker":"Bruno Morgante","startTime":2110.2050000000004,"endTime":2114.605,"body":"That company very probably is"},{"speaker":"Bruno Morgante","startTime":2110.2050000000004,"endTime":2114.605,"body":"not a project type company."},{"speaker":"Bruno Morgante","startTime":2114.675,"endTime":2116.335,"body":"Let's say it's not a"},{"speaker":"Bruno Morgante","startTime":2114.675,"endTime":2116.335,"body":"project organization."},{"speaker":"Bruno Morgante","startTime":2116.335,"endTime":2120.175,"body":"It is not an organization with"},{"speaker":"Bruno Morgante","startTime":2116.335,"endTime":2120.175,"body":"a project management office in"},{"speaker":"Bruno Morgante","startTime":2120.175,"endTime":2123.045,"body":"place or whatever PMO in place."},{"speaker":"Bruno Morgante","startTime":2123.4350000000004,"endTime":2126.715,"body":"And also I would say it is"},{"speaker":"Bruno Morgante","startTime":2123.4350000000004,"endTime":2126.715,"body":"probably a company in which"},{"speaker":"Bruno Morgante","startTime":2126.755,"endTime":2130.3250000000003,"body":"a professional PM would not"},{"speaker":"Bruno Morgante","startTime":2126.755,"endTime":2130.3250000000003,"body":"be particularly happy to work"},{"speaker":"Bruno Morgante","startTime":2130.3250000000003,"endTime":2133.2650000000003,"body":"with because that would be"},{"speaker":"Bruno Morgante","startTime":2130.3250000000003,"endTime":2133.2650000000003,"body":"the place where a professional"},{"speaker":"Bruno Morgante","startTime":2133.2850000000003,"endTime":2136.255,"body":"PM would start with, I don't"},{"speaker":"Bruno Morgante","startTime":2133.2850000000003,"endTime":2136.255,"body":"know, maybe let's say the risk"},{"speaker":"Bruno Morgante","startTime":2136.255,"endTime":2139.965,"body":"assessment, as you mentioned,"},{"speaker":"Bruno Morgante","startTime":2136.255,"endTime":2139.965,"body":"and they will come to one"},{"speaker":"Bruno Morgante","startTime":2139.965,"endTime":2142.3300000000004,"body":"of the stakeholders saying,"},{"speaker":"Bruno Morgante","startTime":2139.965,"endTime":2142.3300000000004,"body":"well, look, I see those risks."},{"speaker":"Bruno Morgante","startTime":2142.3300000000004,"endTime":2143.82,"body":"And they would"},{"speaker":"Bruno Morgante","startTime":2142.3300000000004,"endTime":2143.82,"body":"say, and then what?"},{"speaker":"Bruno Morgante","startTime":2145.6400000000003,"endTime":2148.6400000000003,"body":"Or, Hey, look, the project"},{"speaker":"Bruno Morgante","startTime":2145.6400000000003,"endTime":2148.6400000000003,"body":"is facing challenges."},{"speaker":"Bruno Morgante","startTime":2148.67,"endTime":2150.23,"body":"I need you to take a decision."},{"speaker":"Bruno Morgante","startTime":2150.2900000000004,"endTime":2152.6800000000003,"body":"And then the sponsor"},{"speaker":"Bruno Morgante","startTime":2150.2900000000004,"endTime":2152.6800000000003,"body":"would say, well, you are"},{"speaker":"Bruno Morgante","startTime":2152.69,"endTime":2154.4,"body":"the PM, make it happen."},{"speaker":"Bruno Morgante","startTime":2154.61,"endTime":2158.2000000000003,"body":"That is not something that"},{"speaker":"Bruno Morgante","startTime":2154.61,"endTime":2158.2000000000003,"body":"as a professional PM, you"},{"speaker":"Bruno Morgante","startTime":2158.2000000000003,"endTime":2159.1800000000003,"body":"would be happy to find."},{"speaker":"Bruno Morgante","startTime":2159.1800000000003,"endTime":2162.21,"body":"Of course you can adapt and"},{"speaker":"Bruno Morgante","startTime":2159.1800000000003,"endTime":2162.21,"body":"adapting is a great skill."},{"speaker":"Bruno Morgante","startTime":2162.6000000000004,"endTime":2164.2400000000002,"body":"Now, is it possible?"},{"speaker":"Bruno Morgante","startTime":2164.5800000000004,"endTime":2167.2200000000003,"body":"Well, personally, I don't"},{"speaker":"Bruno Morgante","startTime":2164.5800000000004,"endTime":2167.2200000000003,"body":"know if you would like"},{"speaker":"Bruno Morgante","startTime":2167.2400000000002,"endTime":2170.07,"body":"that, but there is another"},{"speaker":"Bruno Morgante","startTime":2167.2400000000002,"endTime":2170.07,"body":"analogy that I have in mind"},{"speaker":"Bruno Morgante","startTime":2170.09,"endTime":2171.17,"body":"when I think about that."},{"speaker":"Bruno Morgante","startTime":2171.2000000000003,"endTime":2172.3100000000004,"body":"And it is about wine."},{"speaker":"Bruno Morgante","startTime":2172.4100000000003,"endTime":2174.25,"body":"Do you like wine, Galen?"},{"speaker":"Bruno Morgante","startTime":2174.25,"endTime":2175.05,"body":"Do you drink wine?"},{"speaker":"Galen Low","startTime":2175.3500000000004,"endTime":2175.92,"body":"Absolutely."},{"speaker":"Galen Low","startTime":2175.92,"endTime":2176.1400000000003,"body":"Yes."},{"speaker":"Bruno Morgante","startTime":2176.57,"endTime":2177.3100000000004,"body":"Take a wine."},{"speaker":"Bruno Morgante","startTime":2177.32,"endTime":2180.19,"body":"Let's say we take a Chianti,"},{"speaker":"Bruno Morgante","startTime":2177.32,"endTime":2180.19,"body":"which is a famous wine."},{"speaker":"Bruno Morgante","startTime":2180.2000000000003,"endTime":2181.1200000000003,"body":"Everybody knows about it."},{"speaker":"Bruno Morgante","startTime":2181.23,"endTime":2181.6800000000003,"body":"Okay, good."},{"speaker":"Bruno Morgante","startTime":2181.7200000000003,"endTime":2185.0800000000004,"body":"If you go in whatever place,"},{"speaker":"Bruno Morgante","startTime":2181.7200000000003,"endTime":2185.0800000000004,"body":"you can find a Chianti for,"},{"speaker":"Bruno Morgante","startTime":2185.21,"endTime":2186.8900000000003,"body":"thinking about Italy back home."},{"speaker":"Bruno Morgante","startTime":2187.3,"endTime":2189.5800000000004,"body":"Five euros a bottle"},{"speaker":"Bruno Morgante","startTime":2187.3,"endTime":2189.5800000000004,"body":"or much more."},{"speaker":"Bruno Morgante","startTime":2189.885,"endTime":2195.0750000000003,"body":"And sometimes you might enjoy a"},{"speaker":"Bruno Morgante","startTime":2189.885,"endTime":2195.0750000000003,"body":"very simple dinner and the five"},{"speaker":"Bruno Morgante","startTime":2195.0750000000003,"endTime":2196.9750000000004,"body":"euros Chianti would be okay."},{"speaker":"Bruno Morgante","startTime":2197.3650000000002,"endTime":2198.9150000000004,"body":"Sometimes you don't want to."},{"speaker":"Bruno Morgante","startTime":2199.065,"endTime":2202.145,"body":"The other day I was having a"},{"speaker":"Bruno Morgante","startTime":2199.065,"endTime":2202.145,"body":"beautiful dinner with my parents"},{"speaker":"Bruno Morgante","startTime":2202.2250000000004,"endTime":2206.4350000000004,"body":"and we had this beautiful T-bone"},{"speaker":"Bruno Morgante","startTime":2202.2250000000004,"endTime":2206.4350000000004,"body":"and I selected my Chianti."},{"speaker":"Bruno Morgante","startTime":2206.4750000000004,"endTime":2209.715,"body":"I said, well, mom, dad,"},{"speaker":"Bruno Morgante","startTime":2206.4750000000004,"endTime":2209.715,"body":"this is the one that I want."},{"speaker":"Bruno Morgante","startTime":2210.4350000000004,"endTime":2211.7650000000003,"body":"It was outstanding."},{"speaker":"Bruno Morgante","startTime":2212.105,"endTime":2214.7850000000003,"body":"And so not particularly"},{"speaker":"Bruno Morgante","startTime":2212.105,"endTime":2214.7850000000003,"body":"expensive, but I knew the"},{"speaker":"Bruno Morgante","startTime":2214.7850000000003,"endTime":2216.385,"body":"producer, I knew the wine."},{"speaker":"Bruno Morgante","startTime":2216.405,"endTime":2218.7050000000004,"body":"And so I said, this is the one."},{"speaker":"Bruno Morgante","startTime":2218.9950000000003,"endTime":2219.7850000000003,"body":"It was outstanding."},{"speaker":"Bruno Morgante","startTime":2219.945,"endTime":2223.175,"body":"Now, what happens is if you"},{"speaker":"Bruno Morgante","startTime":2219.945,"endTime":2223.175,"body":"experience the two, well,"},{"speaker":"Bruno Morgante","startTime":2223.175,"endTime":2224.385,"body":"then you know, you can select."},{"speaker":"Bruno Morgante","startTime":2224.755,"endTime":2227.545,"body":"So, if you go to that type"},{"speaker":"Bruno Morgante","startTime":2224.755,"endTime":2227.545,"body":"of dinner, that is the"},{"speaker":"Bruno Morgante","startTime":2227.545,"endTime":2230.105,"body":"type of bottle that I want"},{"speaker":"Bruno Morgante","startTime":2227.545,"endTime":2230.105,"body":"to versus, yeah, okay."},{"speaker":"Bruno Morgante","startTime":2230.105,"endTime":2230.675,"body":"Who cares?"},{"speaker":"Bruno Morgante","startTime":2231.0150000000003,"endTime":2232.695,"body":"Now, personally, for"},{"speaker":"Bruno Morgante","startTime":2231.0150000000003,"endTime":2232.695,"body":"me, I would never drink"},{"speaker":"Bruno Morgante","startTime":2232.7050000000004,"endTime":2233.675,"body":"the five euros bottle."},{"speaker":"Bruno Morgante","startTime":2233.7250000000004,"endTime":2234.045,"body":"Can't you?"},{"speaker":"Bruno Morgante","startTime":2234.045,"endTime":2234.965,"body":"But that's another story."},{"speaker":"Bruno Morgante","startTime":2235.215,"endTime":2237.4950000000003,"body":"But I can understand someone"},{"speaker":"Bruno Morgante","startTime":2235.215,"endTime":2237.4950000000003,"body":"saying, if you're eating a"},{"speaker":"Bruno Morgante","startTime":2237.4950000000003,"endTime":2238.795,"body":"pizza, well, that's fine."},{"speaker":"Bruno Morgante","startTime":2238.8650000000002,"endTime":2239.215,"body":"Okay."},{"speaker":"Bruno Morgante","startTime":2239.655,"endTime":2240.4500000000003,"body":"Here is the same."},{"speaker":"Bruno Morgante","startTime":2240.4500000000003,"endTime":2243.27,"body":"So do we always need"},{"speaker":"Bruno Morgante","startTime":2240.4500000000003,"endTime":2243.27,"body":"professional PMs?"},{"speaker":"Bruno Morgante","startTime":2243.4,"endTime":2244.2000000000003,"body":"Not really."},{"speaker":"Bruno Morgante","startTime":2244.23,"endTime":2248.01,"body":"But if I need to hire"},{"speaker":"Bruno Morgante","startTime":2244.23,"endTime":2248.01,"body":"someone, especially if I"},{"speaker":"Bruno Morgante","startTime":2248.02,"endTime":2252.13,"body":"want to potentially improve"},{"speaker":"Bruno Morgante","startTime":2248.02,"endTime":2252.13,"body":"the project delivery success"},{"speaker":"Bruno Morgante","startTime":2252.13,"endTime":2254.96,"body":"of my organization, well"},{"speaker":"Bruno Morgante","startTime":2252.13,"endTime":2254.96,"body":"then potentially that's the"},{"speaker":"Bruno Morgante","startTime":2254.96,"endTime":2256.82,"body":"path that I will follow."},{"speaker":"Bruno Morgante","startTime":2256.82,"endTime":2260.3,"body":"I would definitely go into"},{"speaker":"Bruno Morgante","startTime":2256.82,"endTime":2260.3,"body":"the professionalization"},{"speaker":"Bruno Morgante","startTime":2260.3,"endTime":2261.8900000000003,"body":"of the body of the PMs."},{"speaker":"Bruno Morgante","startTime":2262.2000000000003,"endTime":2265.61,"body":"But then if I want to go"},{"speaker":"Bruno Morgante","startTime":2262.2000000000003,"endTime":2265.61,"body":"there as a company, as an"},{"speaker":"Bruno Morgante","startTime":2265.61,"endTime":2269.1200000000003,"body":"organization, if no, well,"},{"speaker":"Bruno Morgante","startTime":2265.61,"endTime":2269.1200000000003,"body":"you can stay where you are."},{"speaker":"Bruno Morgante","startTime":2269.53,"endTime":2270.98,"body":"And it might be okay for you."},{"speaker":"Bruno Morgante","startTime":2271.05,"endTime":2271.7000000000003,"body":"It depends."},{"speaker":"Galen Low","startTime":2272.01,"endTime":2274.1400000000003,"body":"I'm thinking"},{"speaker":"Galen Low","startTime":2272.01,"endTime":2274.1400000000003,"body":"of this one friend I have."},{"speaker":"Galen Low","startTime":2274.3100000000004,"endTime":2277.44,"body":"And, they always want to go"},{"speaker":"Galen Low","startTime":2274.3100000000004,"endTime":2277.44,"body":"to a Michelin star restaurant."},{"speaker":"Galen Low","startTime":2277.53,"endTime":2280.71,"body":"But almost for the singular"},{"speaker":"Galen Low","startTime":2277.53,"endTime":2280.71,"body":"purpose of being disappointed."},{"speaker":"Galen Low","startTime":2280.82,"endTime":2282.44,"body":"And you mentioned"},{"speaker":"Galen Low","startTime":2280.82,"endTime":2282.44,"body":"this culture, right?"},{"speaker":"Galen Low","startTime":2282.4500000000003,"endTime":2285.48,"body":"Of, if it's not a project"},{"speaker":"Galen Low","startTime":2282.4500000000003,"endTime":2285.48,"body":"organization, the culture"},{"speaker":"Galen Low","startTime":2285.48,"endTime":2286.8100000000004,"body":"doesn't value projects."},{"speaker":"Galen Low","startTime":2286.9900000000002,"endTime":2289.52,"body":"And you're going to hire"},{"speaker":"Galen Low","startTime":2286.9900000000002,"endTime":2289.52,"body":"someone and then just look"},{"speaker":"Galen Low","startTime":2289.52,"endTime":2291.8500000000004,"body":"for ways to be disappointed"},{"speaker":"Galen Low","startTime":2289.52,"endTime":2291.8500000000004,"body":"because you're like, I'm"},{"speaker":"Galen Low","startTime":2291.8500000000004,"endTime":2294.86,"body":"spending six figures on this"},{"speaker":"Galen Low","startTime":2291.8500000000004,"endTime":2294.86,"body":"professional project manager."},{"speaker":"Galen Low","startTime":2294.98,"endTime":2296.0600000000004,"body":"That's not that good."},{"speaker":"Galen Low","startTime":2296.385,"endTime":2298.7450000000003,"body":"If that's your mindset already"},{"speaker":"Galen Low","startTime":2296.385,"endTime":2298.7450000000003,"body":"coming out of the gates,"},{"speaker":"Galen Low","startTime":2298.755,"endTime":2302.175,"body":"then maybe that also is a"},{"speaker":"Galen Low","startTime":2298.755,"endTime":2302.175,"body":"good reason to hire a project"},{"speaker":"Galen Low","startTime":2302.1850000000004,"endTime":2303.0950000000003,"body":"management professional."},{"speaker":"Galen Low","startTime":2303.2850000000003,"endTime":2306.125,"body":"If you feel like culturally"},{"speaker":"Galen Low","startTime":2303.2850000000003,"endTime":2306.125,"body":"your organization is just"},{"speaker":"Galen Low","startTime":2306.125,"endTime":2308.9350000000004,"body":"going to be scrutinizing and"},{"speaker":"Galen Low","startTime":2306.125,"endTime":2308.9350000000004,"body":"wanting to be disappointed in"},{"speaker":"Galen Low","startTime":2308.945,"endTime":2312.005,"body":"this person because they're"},{"speaker":"Galen Low","startTime":2308.945,"endTime":2312.005,"body":"so expensive, then yeah, maybe"},{"speaker":"Galen Low","startTime":2312.005,"endTime":2312.7250000000004,"body":"that's not the right fit."},{"speaker":"Galen Low","startTime":2313.175,"endTime":2314.565,"body":"All right, I'm going to"},{"speaker":"Galen Low","startTime":2313.175,"endTime":2314.565,"body":"round out with one last"},{"speaker":"Galen Low","startTime":2314.565,"endTime":2317.125,"body":"question, which is kind of"},{"speaker":"Galen Low","startTime":2314.565,"endTime":2317.125,"body":"more of a general question."},{"speaker":"Galen Low","startTime":2317.335,"endTime":2319.875,"body":"I'm just wondering, what's"},{"speaker":"Galen Low","startTime":2317.335,"endTime":2319.875,"body":"one trend or change that you"},{"speaker":"Galen Low","startTime":2319.895,"endTime":2322.7850000000003,"body":"see happening in PMOs today"},{"speaker":"Galen Low","startTime":2319.895,"endTime":2322.7850000000003,"body":"that are going to make a"},{"speaker":"Galen Low","startTime":2322.795,"endTime":2325.385,"body":"big impact for the future of"},{"speaker":"Galen Low","startTime":2322.795,"endTime":2325.385,"body":"project management at large?"},{"speaker":"Bruno Morgante","startTime":2326.4550000000004,"endTime":2329.3050000000003,"body":"One change"},{"speaker":"Bruno Morgante","startTime":2326.4550000000004,"endTime":2329.3050000000003,"body":"that I have seen in the project"},{"speaker":"Bruno Morgante","startTime":2329.3050000000003,"endTime":2332.985,"body":"management world not necessarily"},{"speaker":"Bruno Morgante","startTime":2329.3050000000003,"endTime":2332.985,"body":"in PMOs, specifically in"},{"speaker":"Bruno Morgante","startTime":2332.985,"endTime":2337.625,"body":"PMOs, it is that more and more"},{"speaker":"Bruno Morgante","startTime":2332.985,"endTime":2337.625,"body":"companies are shifting towards"},{"speaker":"Bruno Morgante","startTime":2337.625,"endTime":2339.635,"body":"the concept of projects."},{"speaker":"Bruno Morgante","startTime":2340.045,"endTime":2342.9750000000004,"body":"It is something that I see"},{"speaker":"Bruno Morgante","startTime":2340.045,"endTime":2342.9750000000004,"body":"more and more, and it is"},{"speaker":"Bruno Morgante","startTime":2342.985,"endTime":2346.525,"body":"something that it is also"},{"speaker":"Bruno Morgante","startTime":2342.985,"endTime":2346.525,"body":"called like the project economy."},{"speaker":"Bruno Morgante","startTime":2346.525,"endTime":2348.7850000000003,"body":"And we know with that"},{"speaker":"Bruno Morgante","startTime":2346.525,"endTime":2348.7850000000003,"body":"concept, but in the end,"},{"speaker":"Bruno Morgante","startTime":2349.135,"endTime":2352.7450000000003,"body":"the more projects are there,"},{"speaker":"Bruno Morgante","startTime":2349.135,"endTime":2352.7450000000003,"body":"the more project managers"},{"speaker":"Bruno Morgante","startTime":2353.1850000000004,"endTime":2356.625,"body":"are going to be required,"},{"speaker":"Bruno Morgante","startTime":2353.1850000000004,"endTime":2356.625,"body":"being them informal or not."},{"speaker":"Bruno Morgante","startTime":2356.795,"endTime":2359.565,"body":"And the same is with PMOs."},{"speaker":"Bruno Morgante","startTime":2359.565,"endTime":2363.3450000000003,"body":"PMOs will find themselves in"},{"speaker":"Bruno Morgante","startTime":2359.565,"endTime":2363.3450000000003,"body":"companies where potentially"},{"speaker":"Bruno Morgante","startTime":2363.3450000000003,"endTime":2364.5550000000003,"body":"in the past there was none."},{"speaker":"Bruno Morgante","startTime":2364.735,"endTime":2367.565,"body":"And so that is something that"},{"speaker":"Bruno Morgante","startTime":2364.735,"endTime":2367.565,"body":"we are already experiencing and"},{"speaker":"Bruno Morgante","startTime":2367.565,"endTime":2370.155,"body":"we will definitely experience"},{"speaker":"Bruno Morgante","startTime":2367.565,"endTime":2370.155,"body":"it more and more in future."},{"speaker":"Bruno Morgante","startTime":2370.2450000000003,"endTime":2373.3050000000003,"body":"Now those PMOs have to, I"},{"speaker":"Bruno Morgante","startTime":2370.2450000000003,"endTime":2373.3050000000003,"body":"think they have to start"},{"speaker":"Bruno Morgante","startTime":2373.3050000000003,"endTime":2377.4150000000004,"body":"understanding what are the needs"},{"speaker":"Bruno Morgante","startTime":2373.3050000000003,"endTime":2377.4150000000004,"body":"and what is that particular"},{"speaker":"Bruno Morgante","startTime":2377.4150000000004,"endTime":2379.8250000000003,"body":"organization we link to change?"},{"speaker":"Bruno Morgante","startTime":2379.855,"endTime":2382.775,"body":"Because as a PMO, you can"},{"speaker":"Bruno Morgante","startTime":2379.855,"endTime":2382.775,"body":"act on so many levels, on"},{"speaker":"Bruno Morgante","startTime":2382.775,"endTime":2384.5550000000003,"body":"so many different topics."},{"speaker":"Bruno Morgante","startTime":2384.7050000000004,"endTime":2386.895,"body":"That conversation at"},{"speaker":"Bruno Morgante","startTime":2384.7050000000004,"endTime":2386.895,"body":"the beginning of the"},{"speaker":"Bruno Morgante","startTime":2386.895,"endTime":2388.9950000000003,"body":"engagement, it is important."},{"speaker":"Bruno Morgante","startTime":2389.065,"endTime":2392.855,"body":"You need to understand what"},{"speaker":"Bruno Morgante","startTime":2389.065,"endTime":2392.855,"body":"is the expectation and then"},{"speaker":"Bruno Morgante","startTime":2392.855,"endTime":2394.8050000000003,"body":"you can prepare it for that."},{"speaker":"Bruno Morgante","startTime":2394.855,"endTime":2399.1200000000003,"body":"And this is something that it"},{"speaker":"Bruno Morgante","startTime":2394.855,"endTime":2399.1200000000003,"body":"was true also 20 years ago, it"},{"speaker":"Bruno Morgante","startTime":2399.1400000000003,"endTime":2402.53,"body":"didn't change, but definitely"},{"speaker":"Bruno Morgante","startTime":2399.1400000000003,"endTime":2402.53,"body":"I see it more and more around."},{"speaker":"Bruno Morgante","startTime":2402.5400000000004,"endTime":2405.0800000000004,"body":"So companies that potentially"},{"speaker":"Bruno Morgante","startTime":2402.5400000000004,"endTime":2405.0800000000004,"body":"before didn't have one,"},{"speaker":"Bruno Morgante","startTime":2405.2000000000003,"endTime":2406.34,"body":"now they have a PMO."},{"speaker":"Bruno Morgante","startTime":2406.46,"endTime":2408.82,"body":"And sometimes they don't"},{"speaker":"Bruno Morgante","startTime":2406.46,"endTime":2408.82,"body":"know exactly what they want."},{"speaker":"Bruno Morgante","startTime":2408.9300000000003,"endTime":2414.3700000000003,"body":"So if they engage someone"},{"speaker":"Bruno Morgante","startTime":2408.9300000000003,"endTime":2414.3700000000003,"body":"who has led, built, led a PMO"},{"speaker":"Bruno Morgante","startTime":2414.38,"endTime":2417.53,"body":"before, that person is the"},{"speaker":"Bruno Morgante","startTime":2414.38,"endTime":2417.53,"body":"one in charge to trigger that"},{"speaker":"Bruno Morgante","startTime":2417.55,"endTime":2423.0400000000004,"body":"conversation because, I do a lot"},{"speaker":"Bruno Morgante","startTime":2417.55,"endTime":2423.0400000000004,"body":"of mentoring on PMO leads that"},{"speaker":"Bruno Morgante","startTime":2423.07,"endTime":2426.61,"body":"are getting in touch with me and"},{"speaker":"Bruno Morgante","startTime":2423.07,"endTime":2426.61,"body":"telling me, well, I'm now in a"},{"speaker":"Bruno Morgante","startTime":2426.6600000000003,"endTime":2430.6200000000003,"body":"head of PMO position and they"},{"speaker":"Bruno Morgante","startTime":2426.6600000000003,"endTime":2430.6200000000003,"body":"don't know what I should do."},{"speaker":"Bruno Morgante","startTime":2430.7400000000002,"endTime":2432.42,"body":"That's the first"},{"speaker":"Bruno Morgante","startTime":2430.7400000000002,"endTime":2432.42,"body":"question I ask them."},{"speaker":"Bruno Morgante","startTime":2432.4300000000003,"endTime":2435.27,"body":"Okay, what is your sponsor"},{"speaker":"Bruno Morgante","startTime":2432.4300000000003,"endTime":2435.27,"body":"or let's say your manager"},{"speaker":"Bruno Morgante","startTime":2435.27,"endTime":2437.48,"body":"or the one that put you"},{"speaker":"Bruno Morgante","startTime":2435.27,"endTime":2437.48,"body":"in that position, what"},{"speaker":"Bruno Morgante","startTime":2437.48,"endTime":2438.3500000000004,"body":"do they want you to do?"},{"speaker":"Bruno Morgante","startTime":2438.63,"endTime":2440.78,"body":"Sometimes the answer"},{"speaker":"Bruno Morgante","startTime":2438.63,"endTime":2440.78,"body":"is they don't know."},{"speaker":"Bruno Morgante","startTime":2441.4700000000003,"endTime":2444.28,"body":"It's up to you to come with"},{"speaker":"Bruno Morgante","startTime":2441.4700000000003,"endTime":2444.28,"body":"your knowledge, your skills"},{"speaker":"Bruno Morgante","startTime":2444.28,"endTime":2447.34,"body":"and say, okay, look, this is"},{"speaker":"Bruno Morgante","startTime":2444.28,"endTime":2447.34,"body":"potentially, the set of services"},{"speaker":"Bruno Morgante","startTime":2447.3500000000004,"endTime":2448.73,"body":"that we might have available."},{"speaker":"Bruno Morgante","startTime":2448.98,"endTime":2450.15,"body":"Which one do you want to be?"},{"speaker":"Bruno Morgante","startTime":2450.32,"endTime":2453.9500000000003,"body":"And so this is what I believe"},{"speaker":"Bruno Morgante","startTime":2450.32,"endTime":2453.9500000000003,"body":"it's going to happen more"},{"speaker":"Bruno Morgante","startTime":2453.9500000000003,"endTime":2455.27,"body":"and more in more companies."},{"speaker":"Bruno Morgante","startTime":2455.2900000000004,"endTime":2458.1600000000003,"body":"The more they come with the"},{"speaker":"Bruno Morgante","startTime":2455.2900000000004,"endTime":2458.1600000000003,"body":"idea of, okay, we need projects."},{"speaker":"Bruno Morgante","startTime":2458.4700000000003,"endTime":2461.84,"body":"And at a certain point, they"},{"speaker":"Bruno Morgante","startTime":2458.4700000000003,"endTime":2461.84,"body":"will find themselves willing"},{"speaker":"Bruno Morgante","startTime":2461.9,"endTime":2465.9100000000003,"body":"to have more, let's say,"},{"speaker":"Bruno Morgante","startTime":2461.9,"endTime":2465.9100000000003,"body":"structure around those projects."},{"speaker":"Bruno Morgante","startTime":2466.21,"endTime":2467.6600000000003,"body":"And so I see that happening."},{"speaker":"Bruno Morgante","startTime":2467.6600000000003,"endTime":2468.0800000000004,"body":"Yes."},{"speaker":"Galen Low","startTime":2468.3100000000004,"endTime":2468.67,"body":"I love that."},{"speaker":"Galen Low","startTime":2468.69,"endTime":2468.94,"body":"Yeah."},{"speaker":"Galen Low","startTime":2469.1400000000003,"endTime":2471.09,"body":"Like to your point, it's"},{"speaker":"Galen Low","startTime":2469.1400000000003,"endTime":2471.09,"body":"always been that way, but"},{"speaker":"Galen Low","startTime":2471.1800000000003,"endTime":2472.8500000000004,"body":"now we have more of it."},{"speaker":"Galen Low","startTime":2473.17,"endTime":2475.05,"body":"If somebody is in that"},{"speaker":"Galen Low","startTime":2473.17,"endTime":2475.05,"body":"position and listening to"},{"speaker":"Galen Low","startTime":2475.05,"endTime":2478.2400000000002,"body":"this podcast, they're suddenly"},{"speaker":"Galen Low","startTime":2475.05,"endTime":2478.2400000000002,"body":"the head of a PMO and the PMO"},{"speaker":"Galen Low","startTime":2478.2400000000002,"endTime":2479.7000000000003,"body":"is new and it's confusing."},{"speaker":"Galen Low","startTime":2479.8900000000003,"endTime":2483.07,"body":"How do they get in touch"},{"speaker":"Galen Low","startTime":2479.8900000000003,"endTime":2483.07,"body":"with you and, the mentorship"},{"speaker":"Galen Low","startTime":2483.0800000000004,"endTime":2484.2000000000003,"body":"group that you belong to?"},{"speaker":"Bruno Morgante","startTime":2484.36,"endTime":2486.15,"body":"So definitely,"},{"speaker":"Bruno Morgante","startTime":2484.36,"endTime":2486.15,"body":"well, of course you can"},{"speaker":"Bruno Morgante","startTime":2486.15,"endTime":2487.6800000000003,"body":"find me on LinkedIn."},{"speaker":"Bruno Morgante","startTime":2488.26,"endTime":2490.71,"body":"Probably the best way to"},{"speaker":"Bruno Morgante","startTime":2488.26,"endTime":2490.71,"body":"find me is on my website,"},{"speaker":"Bruno Morgante","startTime":2490.7400000000002,"endTime":2493.0400000000004,"body":"which is brunomorgante.com."},{"speaker":"Bruno Morgante","startTime":2493.4500000000003,"endTime":2495.8900000000003,"body":"And we can have a conversation,"},{"speaker":"Bruno Morgante","startTime":2493.4500000000003,"endTime":2495.8900000000003,"body":"like start with that."},{"speaker":"Bruno Morgante","startTime":2495.8900000000003,"endTime":2498.2900000000004,"body":"And then I might be in"},{"speaker":"Bruno Morgante","startTime":2495.8900000000003,"endTime":2498.2900000000004,"body":"a position to help you"},{"speaker":"Bruno Morgante","startTime":2498.3700000000003,"endTime":2500.0,"body":"finding the right resources."},{"speaker":"Bruno Morgante","startTime":2500.3700000000003,"endTime":2503.4100000000003,"body":"There are of course"},{"speaker":"Bruno Morgante","startTime":2500.3700000000003,"endTime":2503.4100000000003,"body":"mentoring programs out"},{"speaker":"Bruno Morgante","startTime":2503.4100000000003,"endTime":2504.9300000000003,"body":"there at The PMO Leader."},{"speaker":"Bruno Morgante","startTime":2504.9300000000003,"endTime":2507.9900000000002,"body":"Right now we are running"},{"speaker":"Bruno Morgante","startTime":2504.9300000000003,"endTime":2507.9900000000002,"body":"the first mentoring"},{"speaker":"Bruno Morgante","startTime":2507.9900000000002,"endTime":2509.5,"body":"program for PMO leaders."},{"speaker":"Bruno Morgante","startTime":2509.9100000000003,"endTime":2511.94,"body":"And it is for PMOs to PMOs."},{"speaker":"Bruno Morgante","startTime":2512.4100000000003,"endTime":2514.76,"body":"We started it and"},{"speaker":"Bruno Morgante","startTime":2512.4100000000003,"endTime":2514.76,"body":"it's going great."},{"speaker":"Bruno Morgante","startTime":2514.8,"endTime":2515.61,"body":"It's a great place."},{"speaker":"Bruno Morgante","startTime":2515.61,"endTime":2518.4900000000002,"body":"And you see, usually, I,"},{"speaker":"Bruno Morgante","startTime":2515.61,"endTime":2518.4900000000002,"body":"as I mentioned, I mentor"},{"speaker":"Bruno Morgante","startTime":2518.4900000000002,"endTime":2521.3,"body":"a lot of people and they"},{"speaker":"Bruno Morgante","startTime":2518.4900000000002,"endTime":2521.3,"body":"have a different ages."},{"speaker":"Bruno Morgante","startTime":2521.3500000000004,"endTime":2523.98,"body":"When we talk about the PMO"},{"speaker":"Bruno Morgante","startTime":2521.3500000000004,"endTime":2523.98,"body":"leaders, they are usually"},{"speaker":"Bruno Morgante","startTime":2523.98,"endTime":2526.6000000000004,"body":"pretty senior already and they"},{"speaker":"Bruno Morgante","startTime":2523.98,"endTime":2526.6000000000004,"body":"need help because they find"},{"speaker":"Bruno Morgante","startTime":2526.6000000000004,"endTime":2529.3900000000003,"body":"themselves in situations that"},{"speaker":"Bruno Morgante","startTime":2526.6000000000004,"endTime":2529.3900000000003,"body":"they have never been before."},{"speaker":"Bruno Morgante","startTime":2529.52,"endTime":2531.07,"body":"And so there is the"},{"speaker":"Bruno Morgante","startTime":2529.52,"endTime":2531.07,"body":"possibility to help."},{"speaker":"Bruno Morgante","startTime":2531.07,"endTime":2534.57,"body":"So reach out brunomorgante.com"},{"speaker":"Bruno Morgante","startTime":2531.07,"endTime":2534.57,"body":"or find me on LinkedIn."},{"speaker":"Galen Low","startTime":2535.11,"endTime":2535.3900000000003,"body":"Awesome."},{"speaker":"Galen Low","startTime":2535.44,"endTime":2538.07,"body":"And I'll include those links in"},{"speaker":"Galen Low","startTime":2535.44,"endTime":2538.07,"body":"the show notes for this episode."},{"speaker":"Galen Low","startTime":2538.27,"endTime":2540.4500000000003,"body":"Bruno, thank you so much for"},{"speaker":"Galen Low","startTime":2538.27,"endTime":2540.4500000000003,"body":"spending the time with me today."},{"speaker":"Galen Low","startTime":2540.4900000000002,"endTime":2541.26,"body":"I've had a lot of fun."},{"speaker":"Galen Low","startTime":2541.27,"endTime":2542.2900000000004,"body":"It was really insightful."},{"speaker":"Bruno Morgante","startTime":2542.75,"endTime":2544.3500000000004,"body":"Oh,"},{"speaker":"Bruno Morgante","startTime":2542.75,"endTime":2544.3500000000004,"body":"thank you for having me."},{"speaker":"Bruno Morgante","startTime":2544.5400000000004,"endTime":2547.36,"body":"It was a great conversation,"},{"speaker":"Bruno Morgante","startTime":2544.5400000000004,"endTime":2547.36,"body":"and I believe it was"},{"speaker":"Bruno Morgante","startTime":2547.86,"endTime":2549.09,"body":"helpful for a lot of people."},{"speaker":"Galen Low","startTime":2550.1200000000003,"endTime":2551.17,"body":"All right"},{"speaker":"Galen Low","startTime":2550.1200000000003,"endTime":2551.17,"body":"folks, there you have it."},{"speaker":"Galen Low","startTime":2551.4700000000003,"endTime":2553.5400000000004,"body":"As always, if you'd like to"},{"speaker":"Galen Low","startTime":2551.4700000000003,"endTime":2553.5400000000004,"body":"join the conversation with"},{"speaker":"Galen Low","startTime":2553.5400000000004,"endTime":2555.9,"body":"over a thousand like-minded"},{"speaker":"Galen Low","startTime":2553.5400000000004,"endTime":2555.9,"body":"project management champions,"},{"speaker":"Galen Low","startTime":2556.13,"endTime":2557.17,"body":"come join our collective."},{"speaker":"Galen Low","startTime":2557.4700000000003,"endTime":2560.63,"body":"Head on over to"},{"speaker":"Galen Low","startTime":2557.4700000000003,"endTime":2560.63,"body":"thedigitalprojectmanager.com/membership"},{"speaker":"Galen Low","startTime":2560.65,"endTime":2561.27,"body":"to learn more."},{"speaker":"Galen Low","startTime":2561.57,"endTime":2563.5600000000004,"body":"And if you like what you"},{"speaker":"Galen Low","startTime":2561.57,"endTime":2563.5600000000004,"body":"heard today, please subscribe"},{"speaker":"Galen Low","startTime":2563.5600000000004,"endTime":2566.92,"body":"and stay in touch on"},{"speaker":"Galen Low","startTime":2563.5600000000004,"endTime":2566.92,"body":"thedigitalprojectmanager.com."},{"speaker":"Galen Low","startTime":2566.94,"endTime":2569.03,"body":"Until next time,"},{"speaker":"Galen Low","startTime":2566.94,"endTime":2569.03,"body":"thanks for listening."}]}