{"version":"1.0.0","segments":[{"speaker":"Galen Low","startTime":27.139000000000003,"endTime":28.44,"body":"Hey folks,"},{"speaker":"Galen Low","startTime":27.139000000000003,"endTime":28.44,"body":"thanks for tuning in."},{"speaker":"Galen Low","startTime":28.450000000000003,"endTime":31.080000000000002,"body":"My name is Galen Low with"},{"speaker":"Galen Low","startTime":28.450000000000003,"endTime":31.080000000000002,"body":"The Digital Project Manager."},{"speaker":"Galen Low","startTime":31.19,"endTime":33.809,"body":"We are a community of digital"},{"speaker":"Galen Low","startTime":31.19,"endTime":33.809,"body":"professionals on a mission"},{"speaker":"Galen Low","startTime":33.81,"endTime":35.97,"body":"to help each other get"},{"speaker":"Galen Low","startTime":33.81,"endTime":35.97,"body":"skilled, get confident, and"},{"speaker":"Galen Low","startTime":35.97,"endTime":38.519000000000005,"body":"get connected, so that we can"},{"speaker":"Galen Low","startTime":35.97,"endTime":38.519000000000005,"body":"amplify the value of project"},{"speaker":"Galen Low","startTime":38.519000000000005,"endTime":40.099000000000004,"body":"management in a digital world."},{"speaker":"Galen Low","startTime":40.439,"endTime":42.859,"body":"If you want to hear more"},{"speaker":"Galen Low","startTime":40.439,"endTime":42.859,"body":"about that, head on over to"},{"speaker":"Galen Low","startTime":42.859,"endTime":45.139,"body":"thedigitalprojectmanager.com/membership."},{"speaker":"Galen Low","startTime":45.16,"endTime":49.55,"body":"Okay, today we're going to be"},{"speaker":"Galen Low","startTime":45.16,"endTime":49.55,"body":"parsing fact from fiction on"},{"speaker":"Galen Low","startTime":49.55,"endTime":53.22,"body":"a rather controversial topic;"},{"speaker":"Galen Low","startTime":49.55,"endTime":53.22,"body":"return to office mandates."},{"speaker":"Galen Low","startTime":53.63,"endTime":56.26,"body":"Now that organizations return"},{"speaker":"Galen Low","startTime":53.63,"endTime":56.26,"body":"to office mandates are in"},{"speaker":"Galen Low","startTime":56.26,"endTime":58.78,"body":"effect, are they actually"},{"speaker":"Galen Low","startTime":56.26,"endTime":58.78,"body":"helping teams be more"},{"speaker":"Galen Low","startTime":58.78,"endTime":60.27,"body":"productive than remote work?"},{"speaker":"Galen Low","startTime":60.51,"endTime":63.249,"body":"And naturally, we're going to"},{"speaker":"Galen Low","startTime":60.51,"endTime":63.249,"body":"be putting a project spin on"},{"speaker":"Galen Low","startTime":63.25,"endTime":66.42,"body":"the conversation so that we can"},{"speaker":"Galen Low","startTime":63.25,"endTime":66.42,"body":"examine project productivity"},{"speaker":"Galen Low","startTime":66.649,"endTime":68.77000000000001,"body":"and see what's been working"},{"speaker":"Galen Low","startTime":66.649,"endTime":68.77000000000001,"body":"better when everyone's in the"},{"speaker":"Galen Low","startTime":68.77000000000001,"endTime":72.459,"body":"office, versus where a forced"},{"speaker":"Galen Low","startTime":68.77000000000001,"endTime":72.459,"body":"return to office may actually"},{"speaker":"Galen Low","startTime":72.459,"endTime":74.83,"body":"be a step backwards when it"},{"speaker":"Galen Low","startTime":72.459,"endTime":74.83,"body":"comes to delivering projects."},{"speaker":"Galen Low","startTime":75.279,"endTime":78.369,"body":"Joining me today is Karla"},{"speaker":"Galen Low","startTime":75.279,"endTime":78.369,"body":"Eidem, the Managing Director"},{"speaker":"Galen Low","startTime":78.369,"endTime":80.969,"body":"for the North America region"},{"speaker":"Galen Low","startTime":78.369,"endTime":80.969,"body":"at none other than the"},{"speaker":"Galen Low","startTime":80.969,"endTime":82.449,"body":"Project Management Institute."},{"speaker":"Galen Low","startTime":82.65,"endTime":84.44,"body":"Karla, thank you so much"},{"speaker":"Galen Low","startTime":82.65,"endTime":84.44,"body":"for joining me today!"},{"speaker":"Karla Eidem","startTime":84.779,"endTime":86.229,"body":"Thank"},{"speaker":"Karla Eidem","startTime":84.779,"endTime":86.229,"body":"you so much, Galen."},{"speaker":"Karla Eidem","startTime":86.229,"endTime":87.489,"body":"I'm so excited to be here."},{"speaker":"Galen Low","startTime":87.789,"endTime":88.6,"body":"I'm excited too."},{"speaker":"Galen Low","startTime":88.61,"endTime":90.22,"body":"We were just chatting in"},{"speaker":"Galen Low","startTime":88.61,"endTime":90.22,"body":"the green room about how"},{"speaker":"Galen Low","startTime":90.23,"endTime":92.64,"body":"big of nerds we are when it"},{"speaker":"Galen Low","startTime":90.23,"endTime":92.64,"body":"comes to project management."},{"speaker":"Galen Low","startTime":92.66,"endTime":95.15,"body":"So, listeners be warned,"},{"speaker":"Galen Low","startTime":92.66,"endTime":95.15,"body":"we are going to nerd out."},{"speaker":"Galen Low","startTime":95.32000000000001,"endTime":96.45,"body":"We're going to look"},{"speaker":"Galen Low","startTime":95.32000000000001,"endTime":96.45,"body":"at the big picture."},{"speaker":"Galen Low","startTime":96.46000000000001,"endTime":97.169,"body":"We're going to zoom out."},{"speaker":"Galen Low","startTime":97.169,"endTime":98.03,"body":"We're going to zoom in."},{"speaker":"Galen Low","startTime":98.16,"endTime":100.249,"body":"We're going to be talking about"},{"speaker":"Galen Low","startTime":98.16,"endTime":100.249,"body":"return to office, and then I'm"},{"speaker":"Galen Low","startTime":100.249,"endTime":101.88,"body":"going to spin it at the end."},{"speaker":"Galen Low","startTime":102.07000000000001,"endTime":103.98,"body":"We're going to talk about"},{"speaker":"Galen Low","startTime":102.07000000000001,"endTime":103.98,"body":"the project management"},{"speaker":"Galen Low","startTime":103.99,"endTime":105.209,"body":"profession at large."},{"speaker":"Galen Low","startTime":105.209,"endTime":107.909,"body":"Well, I have you because you"},{"speaker":"Galen Low","startTime":105.209,"endTime":107.909,"body":"are in that role, and you"},{"speaker":"Galen Low","startTime":107.919,"endTime":110.13,"body":"have that perspective, and"},{"speaker":"Galen Low","startTime":107.919,"endTime":110.13,"body":"you talk to all these people,"},{"speaker":"Galen Low","startTime":110.25,"endTime":111.11,"body":"and I'm just dying to know."},{"speaker":"Galen Low","startTime":111.13,"endTime":113.45,"body":"So, we will get there, but"},{"speaker":"Galen Low","startTime":111.13,"endTime":113.45,"body":"I thought maybe I could"},{"speaker":"Galen Low","startTime":113.45,"endTime":115.809,"body":"just start with a hot"},{"speaker":"Galen Low","startTime":113.45,"endTime":115.809,"body":"question right off the bat."},{"speaker":"Galen Low","startTime":116.07900000000001,"endTime":118.865,"body":"Because there's a lot of people"},{"speaker":"Galen Low","startTime":116.07900000000001,"endTime":118.865,"body":"saying that people are more"},{"speaker":"Galen Low","startTime":118.865,"endTime":121.855,"body":"productive in the office and"},{"speaker":"Galen Low","startTime":118.865,"endTime":121.855,"body":"it's driving some of these"},{"speaker":"Galen Low","startTime":121.855,"endTime":123.155,"body":"return to office mandates."},{"speaker":"Galen Low","startTime":123.515,"endTime":126.955,"body":"But in your opinion, do we even"},{"speaker":"Galen Low","startTime":123.515,"endTime":126.955,"body":"have enough data to understand"},{"speaker":"Galen Low","startTime":126.955,"endTime":129.554,"body":"whether projects run more"},{"speaker":"Galen Low","startTime":126.955,"endTime":129.554,"body":"efficiently and productively"},{"speaker":"Galen Low","startTime":129.554,"endTime":133.25400000000002,"body":"in an in-person context only"},{"speaker":"Galen Low","startTime":129.554,"endTime":133.25400000000002,"body":"four years after the COVID 19"},{"speaker":"Galen Low","startTime":133.25400000000002,"endTime":136.275,"body":"pandemic forced most of us into"},{"speaker":"Galen Low","startTime":133.25400000000002,"endTime":136.275,"body":"remote working environments?"},{"speaker":"Karla Eidem","startTime":136.67000000000002,"endTime":138.03,"body":"First of"},{"speaker":"Karla Eidem","startTime":136.67000000000002,"endTime":138.03,"body":"all, I love the fact"},{"speaker":"Karla Eidem","startTime":138.04000000000002,"endTime":140.39,"body":"versus fiction theme here."},{"speaker":"Karla Eidem","startTime":140.51999999999998,"endTime":142.51999999999998,"body":"And yes, we do have data."},{"speaker":"Karla Eidem","startTime":142.55,"endTime":147.25,"body":"In fact, PMI's Pulse of the"},{"speaker":"Karla Eidem","startTime":142.55,"endTime":147.25,"body":"Profession 2024, that's a global"},{"speaker":"Karla Eidem","startTime":147.25,"endTime":151.869,"body":"research report summarizing"},{"speaker":"Karla Eidem","startTime":147.25,"endTime":151.869,"body":"findings from more than 2,500"},{"speaker":"Karla Eidem","startTime":152.12,"endTime":153.829,"body":"project professionals worldwide."},{"speaker":"Karla Eidem","startTime":154.059,"endTime":157.899,"body":"And that dispels the myth that"},{"speaker":"Karla Eidem","startTime":154.059,"endTime":157.899,"body":"work location impacts project"},{"speaker":"Karla Eidem","startTime":157.899,"endTime":159.76,"body":"productivity and effectiveness."},{"speaker":"Karla Eidem","startTime":160.109,"endTime":162.959,"body":"And in that report, what"},{"speaker":"Karla Eidem","startTime":160.109,"endTime":162.959,"body":"we found is that project"},{"speaker":"Karla Eidem","startTime":163.0,"endTime":166.804,"body":"performance rates for"},{"speaker":"Karla Eidem","startTime":163.0,"endTime":166.804,"body":"in-person versus hybrid"},{"speaker":"Karla Eidem","startTime":166.894,"endTime":170.834,"body":"versus remote work actually"},{"speaker":"Karla Eidem","startTime":166.894,"endTime":170.834,"body":"yield very similar results."},{"speaker":"Karla Eidem","startTime":170.844,"endTime":176.445,"body":"Not a significant difference"},{"speaker":"Karla Eidem","startTime":170.844,"endTime":176.445,"body":"between 73.2% and 74.6%."},{"speaker":"Galen Low","startTime":176.734,"endTime":177.105,"body":"Huh?"},{"speaker":"Galen Low","startTime":177.195,"endTime":177.764,"body":"There you go."},{"speaker":"Galen Low","startTime":177.764,"endTime":180.664,"body":"I love that you had"},{"speaker":"Galen Low","startTime":177.764,"endTime":180.664,"body":"the percentage right"},{"speaker":"Galen Low","startTime":180.665,"endTime":181.584,"body":"off the cuff there."},{"speaker":"Galen Low","startTime":181.674,"endTime":183.024,"body":"Definitely interested"},{"speaker":"Galen Low","startTime":181.674,"endTime":183.024,"body":"in that report."},{"speaker":"Galen Low","startTime":183.054,"endTime":184.894,"body":"I will include some"},{"speaker":"Galen Low","startTime":183.054,"endTime":184.894,"body":"links to it as well."},{"speaker":"Galen Low","startTime":185.139,"endTime":186.079,"body":"But, I love that."},{"speaker":"Galen Low","startTime":186.079,"endTime":188.099,"body":"I think that's really"},{"speaker":"Galen Low","startTime":186.079,"endTime":188.099,"body":"interesting because, and"},{"speaker":"Galen Low","startTime":188.099,"endTime":190.339,"body":"we'll dive into it as well,"},{"speaker":"Galen Low","startTime":188.099,"endTime":190.339,"body":"but I think there is this"},{"speaker":"Galen Low","startTime":190.339,"endTime":193.019,"body":"sort of narrative around"},{"speaker":"Galen Low","startTime":190.339,"endTime":193.019,"body":"return to office that is,"},{"speaker":"Galen Low","startTime":193.099,"endTime":196.389,"body":"interlinked with productivity,"},{"speaker":"Galen Low","startTime":193.099,"endTime":196.389,"body":"but maybe fallaciously so."},{"speaker":"Galen Low","startTime":196.479,"endTime":198.499,"body":"Maybe it's a bit of a"},{"speaker":"Galen Low","startTime":196.479,"endTime":198.499,"body":"fallacy in some ways."},{"speaker":"Galen Low","startTime":198.529,"endTime":201.429,"body":"But also, tooting our own horn,"},{"speaker":"Galen Low","startTime":198.529,"endTime":201.429,"body":"sometimes that's just because"},{"speaker":"Galen Low","startTime":201.569,"endTime":204.459,"body":"of great project managers"},{"speaker":"Galen Low","startTime":201.569,"endTime":204.459,"body":"making sure that the ways of"},{"speaker":"Galen Low","startTime":204.459,"endTime":208.209,"body":"working meet and match the"},{"speaker":"Galen Low","startTime":204.459,"endTime":208.209,"body":"work being done and the context"},{"speaker":"Galen Low","startTime":208.209,"endTime":209.249,"body":"that the work's being done in."},{"speaker":"Galen Low","startTime":209.584,"endTime":210.064,"body":"I love that."},{"speaker":"Galen Low","startTime":210.194,"endTime":210.754,"body":"Super cool."},{"speaker":"Galen Low","startTime":210.924,"endTime":213.064,"body":"I wonder if we could just"},{"speaker":"Galen Low","startTime":210.924,"endTime":213.064,"body":"rewind a bit because I'm super"},{"speaker":"Galen Low","startTime":213.064,"endTime":215.954,"body":"interested in your background"},{"speaker":"Galen Low","startTime":213.064,"endTime":215.954,"body":"and we're talking about sort"},{"speaker":"Galen Low","startTime":215.954,"endTime":218.204,"body":"of return to office, which"},{"speaker":"Galen Low","startTime":215.954,"endTime":218.204,"body":"kind of forces us to talk"},{"speaker":"Galen Low","startTime":218.214,"endTime":219.954,"body":"about the pandemic at large."},{"speaker":"Galen Low","startTime":220.144,"endTime":222.144,"body":"And I know your role was"},{"speaker":"Galen Low","startTime":220.144,"endTime":222.144,"body":"a bit different back then,"},{"speaker":"Galen Low","startTime":222.144,"endTime":223.124,"body":"so I wanted to dive in."},{"speaker":"Galen Low","startTime":223.354,"endTime":225.264,"body":"So let's jump in our DeLorean."},{"speaker":"Galen Low","startTime":225.274,"endTime":227.794,"body":"We'll take a time machine"},{"speaker":"Galen Low","startTime":225.274,"endTime":227.794,"body":"back to early 2020."},{"speaker":"Galen Low","startTime":227.984,"endTime":231.264,"body":"So it's early 2020, lockdowns"},{"speaker":"Galen Low","startTime":227.984,"endTime":231.264,"body":"are starting all over the world."},{"speaker":"Galen Low","startTime":231.414,"endTime":234.114,"body":"What were you doing when"},{"speaker":"Galen Low","startTime":231.414,"endTime":234.114,"body":"the COVID 19 pandemic hit?"},{"speaker":"Galen Low","startTime":234.434,"endTime":236.904,"body":"And what do you remember being"},{"speaker":"Galen Low","startTime":234.434,"endTime":236.904,"body":"the most jarring change in"},{"speaker":"Galen Low","startTime":236.904,"endTime":240.034,"body":"your professional life as we"},{"speaker":"Galen Low","startTime":236.904,"endTime":240.034,"body":"started shifting to remote work?"},{"speaker":"Karla Eidem","startTime":240.304,"endTime":242.964,"body":"Oh my gosh, I"},{"speaker":"Karla Eidem","startTime":240.304,"endTime":242.964,"body":"don't know if it's a positive"},{"speaker":"Karla Eidem","startTime":243.034,"endTime":246.664,"body":"thing to go back to that time,"},{"speaker":"Karla Eidem","startTime":243.034,"endTime":246.664,"body":"but I would say that there"},{"speaker":"Karla Eidem","startTime":246.664,"endTime":250.594,"body":"were definitely some core"},{"speaker":"Karla Eidem","startTime":246.664,"endTime":250.594,"body":"memories that come to mind."},{"speaker":"Karla Eidem","startTime":250.854,"endTime":254.374,"body":"I actually was working"},{"speaker":"Karla Eidem","startTime":250.854,"endTime":254.374,"body":"as an enterprise senior"},{"speaker":"Karla Eidem","startTime":254.374,"endTime":257.414,"body":"project manager for a"},{"speaker":"Karla Eidem","startTime":254.374,"endTime":257.414,"body":"health system at that time."},{"speaker":"Karla Eidem","startTime":257.85400000000004,"endTime":261.014,"body":"So there are a"},{"speaker":"Karla Eidem","startTime":257.85400000000004,"endTime":261.014,"body":"gazillion memories."},{"speaker":"Karla Eidem","startTime":261.36400000000003,"endTime":266.844,"body":"And in fact, I remember exactly"},{"speaker":"Karla Eidem","startTime":261.36400000000003,"endTime":266.844,"body":"that March 7th, I was doing"},{"speaker":"Karla Eidem","startTime":266.874,"endTime":270.874,"body":"a war room where I invited"},{"speaker":"Karla Eidem","startTime":266.874,"endTime":270.874,"body":"25 different project team"},{"speaker":"Karla Eidem","startTime":270.884,"endTime":274.494,"body":"members, and we were planning"},{"speaker":"Karla Eidem","startTime":270.884,"endTime":274.494,"body":"a rollout of the software"},{"speaker":"Karla Eidem","startTime":274.504,"endTime":277.914,"body":"implementation across over a"},{"speaker":"Karla Eidem","startTime":274.504,"endTime":277.914,"body":"hundred locations and, they"},{"speaker":"Karla Eidem","startTime":277.924,"endTime":279.914,"body":"came from all over the U.S."},{"speaker":"Karla Eidem","startTime":279.93399999999997,"endTime":283.644,"body":"and we were in the room and we"},{"speaker":"Karla Eidem","startTime":279.93399999999997,"endTime":283.644,"body":"had just finished our war room"},{"speaker":"Karla Eidem","startTime":283.81399999999996,"endTime":287.399,"body":"and the following day we were"},{"speaker":"Karla Eidem","startTime":283.81399999999996,"endTime":287.399,"body":"told we need to go back home."},{"speaker":"Karla Eidem","startTime":287.629,"endTime":290.789,"body":"And so, yes, that memory, and"},{"speaker":"Karla Eidem","startTime":287.629,"endTime":290.789,"body":"that's why I even remember"},{"speaker":"Karla Eidem","startTime":290.789,"endTime":293.899,"body":"the actual date because"},{"speaker":"Karla Eidem","startTime":290.789,"endTime":293.899,"body":"March 8th was like, oh my"},{"speaker":"Karla Eidem","startTime":293.899,"endTime":295.259,"body":"gosh, what do I do now?"},{"speaker":"Karla Eidem","startTime":295.259,"endTime":297.15,"body":"I just had this"},{"speaker":"Karla Eidem","startTime":295.259,"endTime":297.15,"body":"meeting with the team."},{"speaker":"Karla Eidem","startTime":297.37,"endTime":300.98,"body":"But what was important, though,"},{"speaker":"Karla Eidem","startTime":297.37,"endTime":300.98,"body":"is that shift, that mindset"},{"speaker":"Karla Eidem","startTime":300.98,"endTime":304.35,"body":"shift of wait, no, you still"},{"speaker":"Karla Eidem","startTime":300.98,"endTime":304.35,"body":"have the same resources."},{"speaker":"Karla Eidem","startTime":304.74,"endTime":307.58000000000004,"body":"You just got to adjust"},{"speaker":"Karla Eidem","startTime":304.74,"endTime":307.58000000000004,"body":"your way of working."},{"speaker":"Karla Eidem","startTime":307.72,"endTime":313.03,"body":"And certainly during that time,"},{"speaker":"Karla Eidem","startTime":307.72,"endTime":313.03,"body":"we used our systems and our"},{"speaker":"Karla Eidem","startTime":313.03,"endTime":316.79999999999995,"body":"chat functions, our SharePoints,"},{"speaker":"Karla Eidem","startTime":313.03,"endTime":316.79999999999995,"body":"our repositories, TeamSite,"},{"speaker":"Karla Eidem","startTime":316.81899999999996,"endTime":319.77,"body":"et cetera, to our advantage"},{"speaker":"Karla Eidem","startTime":316.81899999999996,"endTime":319.77,"body":"to continue with that project."},{"speaker":"Karla Eidem","startTime":319.90999999999997,"endTime":324.39,"body":"However, is it more, I would"},{"speaker":"Karla Eidem","startTime":319.90999999999997,"endTime":324.39,"body":"say the most humbling project"},{"speaker":"Karla Eidem","startTime":324.52,"endTime":328.58000000000004,"body":"I've ever had was actually, I"},{"speaker":"Karla Eidem","startTime":324.52,"endTime":328.58000000000004,"body":"was leading the COVID 19 vaccine"},{"speaker":"Karla Eidem","startTime":328.61,"endTime":330.34000000000003,"body":"rollout for the health system."},{"speaker":"Galen Low","startTime":330.39,"endTime":330.94000000000005,"body":"Oh, wow."},{"speaker":"Karla Eidem","startTime":331.53999999999996,"endTime":333.88,"body":"And that was"},{"speaker":"Karla Eidem","startTime":331.53999999999996,"endTime":333.88,"body":"definitely a combination"},{"speaker":"Karla Eidem","startTime":333.91999999999996,"endTime":338.33000000000004,"body":"of in-person, hybrid,"},{"speaker":"Karla Eidem","startTime":333.91999999999996,"endTime":338.33000000000004,"body":"and remote all in one go."},{"speaker":"Karla Eidem","startTime":338.45000000000005,"endTime":341.72900000000004,"body":"And that experience taught"},{"speaker":"Karla Eidem","startTime":338.45000000000005,"endTime":341.72900000000004,"body":"me a lot of things, really"},{"speaker":"Karla Eidem","startTime":341.72900000000004,"endTime":344.76,"body":"reminding me that it's"},{"speaker":"Karla Eidem","startTime":341.72900000000004,"endTime":344.76,"body":"not a one-size-fits-all."},{"speaker":"Karla Eidem","startTime":344.88,"endTime":347.909,"body":"And truly understanding your"},{"speaker":"Karla Eidem","startTime":344.88,"endTime":347.909,"body":"stakeholders, we had about"},{"speaker":"Karla Eidem","startTime":347.909,"endTime":352.66999999999996,"body":"200-250 project team members,"},{"speaker":"Karla Eidem","startTime":347.909,"endTime":352.66999999999996,"body":"and that's just the core."},{"speaker":"Karla Eidem","startTime":352.77,"endTime":355.20000000000005,"body":"Clearly there are"},{"speaker":"Karla Eidem","startTime":352.77,"endTime":355.20000000000005,"body":"many, many clinical and"},{"speaker":"Karla Eidem","startTime":355.32000000000005,"endTime":357.679,"body":"non-clinical team members"},{"speaker":"Karla Eidem","startTime":355.32000000000005,"endTime":357.679,"body":"that we had to work with."},{"speaker":"Karla Eidem","startTime":358.025,"endTime":363.04499999999996,"body":"But even my presentation style"},{"speaker":"Karla Eidem","startTime":358.025,"endTime":363.04499999999996,"body":"or how I present the meeting and"},{"speaker":"Karla Eidem","startTime":363.05499999999995,"endTime":367.034,"body":"how I make sure that everyone"},{"speaker":"Karla Eidem","startTime":363.05499999999995,"endTime":367.034,"body":"is heard because we were hybrid."},{"speaker":"Karla Eidem","startTime":367.245,"endTime":371.21500000000003,"body":"Most of the time there were"},{"speaker":"Karla Eidem","startTime":367.245,"endTime":371.21500000000003,"body":"25 leaders, including the"},{"speaker":"Karla Eidem","startTime":371.70500000000004,"endTime":374.66499999999996,"body":"COO and directors, chief"},{"speaker":"Karla Eidem","startTime":371.70500000000004,"endTime":374.66499999999996,"body":"nurse, chief medical officer,"},{"speaker":"Karla Eidem","startTime":374.67499999999995,"endTime":377.975,"body":"chief physician, all the"},{"speaker":"Karla Eidem","startTime":374.67499999999995,"endTime":377.975,"body":"leaders of the organization"},{"speaker":"Karla Eidem","startTime":377.975,"endTime":379.505,"body":"were gathered in a room."},{"speaker":"Karla Eidem","startTime":379.775,"endTime":385.16499999999996,"body":"And then we had 25 more"},{"speaker":"Karla Eidem","startTime":379.775,"endTime":385.16499999999996,"body":"or 50 more on the call."},{"speaker":"Karla Eidem","startTime":385.4,"endTime":389.38,"body":"And we even joked at times"},{"speaker":"Karla Eidem","startTime":385.4,"endTime":389.38,"body":"that when we do updates,"},{"speaker":"Karla Eidem","startTime":389.38,"endTime":392.38,"body":"or even kind of part of our"},{"speaker":"Karla Eidem","startTime":389.38,"endTime":392.38,"body":"discussion, we called it the"},{"speaker":"Karla Eidem","startTime":392.38,"endTime":396.16999999999996,"body":"Hollywood Squares just to make"},{"speaker":"Karla Eidem","startTime":392.38,"endTime":396.16999999999996,"body":"sure we don't miss anybody."},{"speaker":"Karla Eidem","startTime":396.16999999999996,"endTime":396.54999999999995,"body":"Right?"},{"speaker":"Karla Eidem","startTime":396.57000000000005,"endTime":399.96000000000004,"body":"And I think that's a very"},{"speaker":"Karla Eidem","startTime":396.57000000000005,"endTime":399.96000000000004,"body":"critical part of what project"},{"speaker":"Karla Eidem","startTime":400.14,"endTime":404.499,"body":"managers do, is ensuring"},{"speaker":"Karla Eidem","startTime":400.14,"endTime":404.499,"body":"that you are unbiased and"},{"speaker":"Karla Eidem","startTime":404.499,"endTime":405.999,"body":"that all voices are heard."},{"speaker":"Karla Eidem","startTime":406.18899999999996,"endTime":408.69899999999996,"body":"And when you are thrown"},{"speaker":"Karla Eidem","startTime":406.18899999999996,"endTime":408.69899999999996,"body":"this kind of challenge,"},{"speaker":"Karla Eidem","startTime":408.86,"endTime":411.57899999999995,"body":"you can't just rely on what"},{"speaker":"Karla Eidem","startTime":408.86,"endTime":411.57899999999995,"body":"you've been doing every day."},{"speaker":"Karla Eidem","startTime":411.61,"endTime":414.90999999999997,"body":"You certainly need to adjust"},{"speaker":"Karla Eidem","startTime":411.61,"endTime":414.90999999999997,"body":"your style and even the way"},{"speaker":"Karla Eidem","startTime":414.90999999999997,"endTime":416.44899999999996,"body":"you present information."},{"speaker":"Karla Eidem","startTime":416.679,"endTime":419.99,"body":"One clear thing that I had to"},{"speaker":"Karla Eidem","startTime":416.679,"endTime":419.99,"body":"do was that it was really good"},{"speaker":"Karla Eidem","startTime":419.999,"endTime":424.1,"body":"to always have something on the"},{"speaker":"Karla Eidem","startTime":419.999,"endTime":424.1,"body":"screen for people to look at"},{"speaker":"Karla Eidem","startTime":424.23,"endTime":426.96900000000005,"body":"because they can get lost in"},{"speaker":"Karla Eidem","startTime":424.23,"endTime":426.96900000000005,"body":"the discussion and then it's"},{"speaker":"Karla Eidem","startTime":427.029,"endTime":430.02,"body":"you reminding them, hang on a"},{"speaker":"Karla Eidem","startTime":427.029,"endTime":430.02,"body":"second, we've got 10 more things"},{"speaker":"Karla Eidem","startTime":430.02,"endTime":431.53,"body":"critical items to discuss."},{"speaker":"Karla Eidem","startTime":431.55999999999995,"endTime":435.259,"body":"And yeah, certainly that was a"},{"speaker":"Karla Eidem","startTime":431.55999999999995,"endTime":435.259,"body":"very memorable time of my life."},{"speaker":"Karla Eidem","startTime":435.26,"endTime":438.81899999999996,"body":"And I sat in the same chair"},{"speaker":"Karla Eidem","startTime":435.26,"endTime":438.81899999999996,"body":"in that room for at least"},{"speaker":"Karla Eidem","startTime":438.81899999999996,"endTime":442.38,"body":"18 months before we went"},{"speaker":"Karla Eidem","startTime":438.81899999999996,"endTime":442.38,"body":"into operational mode."},{"speaker":"Karla Eidem","startTime":442.38,"endTime":445.99,"body":"And yeah, so many other stories"},{"speaker":"Karla Eidem","startTime":442.38,"endTime":445.99,"body":"and learnings, and like I"},{"speaker":"Karla Eidem","startTime":446.0,"endTime":448.62,"body":"said at the beginning, it was"},{"speaker":"Karla Eidem","startTime":446.0,"endTime":448.62,"body":"a very humbling experience"},{"speaker":"Karla Eidem","startTime":448.66999999999996,"endTime":451.55999999999995,"body":"because I have zero clinical"},{"speaker":"Karla Eidem","startTime":448.66999999999996,"endTime":451.55999999999995,"body":"background, by the way."},{"speaker":"Karla Eidem","startTime":451.71000000000004,"endTime":454.41999999999996,"body":"And so I didn't realize I"},{"speaker":"Karla Eidem","startTime":451.71000000000004,"endTime":454.41999999999996,"body":"would know so much more about"},{"speaker":"Karla Eidem","startTime":454.41999999999996,"endTime":458.4,"body":"vaccination than I would"},{"speaker":"Karla Eidem","startTime":454.41999999999996,"endTime":458.4,"body":"ever do in my entire life."},{"speaker":"Karla Eidem","startTime":458.44899999999996,"endTime":461.48,"body":"But yeah, if I could"},{"speaker":"Karla Eidem","startTime":458.44899999999996,"endTime":461.48,"body":"touch or help one life,"},{"speaker":"Karla Eidem","startTime":461.59000000000003,"endTime":462.759,"body":"what better thing to do."},{"speaker":"Galen Low","startTime":463.11,"endTime":463.62,"body":"I love that."},{"speaker":"Galen Low","startTime":463.65999999999997,"endTime":465.94000000000005,"body":"I mean, talk about trial"},{"speaker":"Galen Low","startTime":463.65999999999997,"endTime":465.94000000000005,"body":"by fire and talk about"},{"speaker":"Galen Low","startTime":465.94000000000005,"endTime":467.03999999999996,"body":"being in the thick of it."},{"speaker":"Galen Low","startTime":467.13,"endTime":471.05899999999997,"body":"I mean, enterprise PMO, vaccine"},{"speaker":"Galen Low","startTime":467.13,"endTime":471.05899999999997,"body":"rollout, in the healthcare"},{"speaker":"Galen Low","startTime":471.05899999999997,"endTime":474.52,"body":"space, obviously, with this"},{"speaker":"Galen Low","startTime":471.05899999999997,"endTime":474.52,"body":"team, like 200 plus people on"},{"speaker":"Galen Low","startTime":474.52,"endTime":477.71000000000004,"body":"your project team, and then the"},{"speaker":"Galen Low","startTime":474.52,"endTime":477.71000000000004,"body":"broader stakeholder ecosystem."},{"speaker":"Galen Low","startTime":477.9,"endTime":478.66999999999996,"body":"But I love that."},{"speaker":"Galen Low","startTime":478.66999999999996,"endTime":481.31899999999996,"body":"I know, you frame it as humbling"},{"speaker":"Galen Low","startTime":478.66999999999996,"endTime":481.31899999999996,"body":"and I get it in terms of, you"},{"speaker":"Galen Low","startTime":481.31899999999996,"endTime":482.09900000000005,"body":"have to change everything."},{"speaker":"Galen Low","startTime":482.09900000000005,"endTime":484.884,"body":"But I love that insight of"},{"speaker":"Galen Low","startTime":482.09900000000005,"endTime":484.884,"body":"just, the project manager's"},{"speaker":"Galen Low","startTime":484.884,"endTime":487.71400000000006,"body":"role is to make sure everyone's"},{"speaker":"Galen Low","startTime":484.884,"endTime":487.71400000000006,"body":"seen and heard, understood."},{"speaker":"Galen Low","startTime":487.874,"endTime":489.874,"body":"And these little tweaks,"},{"speaker":"Galen Low","startTime":487.874,"endTime":489.874,"body":"right, to be like, let's"},{"speaker":"Galen Low","startTime":489.874,"endTime":491.914,"body":"just have a visual thing"},{"speaker":"Galen Low","startTime":489.874,"endTime":491.914,"body":"for people to anchor to"},{"speaker":"Galen Low","startTime":491.914,"endTime":493.144,"body":"because this is jarring."},{"speaker":"Galen Low","startTime":493.304,"endTime":496.264,"body":"And we can't just rely on, SOPs"},{"speaker":"Galen Low","startTime":493.304,"endTime":496.264,"body":"and stuff we've always done."},{"speaker":"Galen Low","startTime":496.414,"endTime":499.86400000000003,"body":"We need to innovate quickly"},{"speaker":"Galen Low","startTime":496.414,"endTime":499.86400000000003,"body":"and it can be simple just to"},{"speaker":"Galen Low","startTime":499.86400000000003,"endTime":502.804,"body":"get everyone into that comfort"},{"speaker":"Galen Low","startTime":499.86400000000003,"endTime":502.804,"body":"zone so that they can speak"},{"speaker":"Galen Low","startTime":502.804,"endTime":504.634,"body":"and be heard, so that they"},{"speaker":"Galen Low","startTime":502.804,"endTime":504.634,"body":"know they are being heard,"},{"speaker":"Galen Low","startTime":504.634,"endTime":507.414,"body":"right, because hybrid meetings"},{"speaker":"Galen Low","startTime":504.634,"endTime":507.414,"body":"can be awkward to begin with."},{"speaker":"Galen Low","startTime":507.924,"endTime":510.384,"body":"And just stepping into that"},{"speaker":"Galen Low","startTime":507.924,"endTime":510.384,"body":"role of facilitating the"},{"speaker":"Galen Low","startTime":510.384,"endTime":513.164,"body":"communication and making sure"},{"speaker":"Galen Low","startTime":510.384,"endTime":513.164,"body":"that things are rolling forward."},{"speaker":"Galen Low","startTime":513.214,"endTime":514.084,"body":"I really do love that."},{"speaker":"Galen Low","startTime":514.374,"endTime":517.914,"body":"I mean, I imagine that at"},{"speaker":"Galen Low","startTime":514.374,"endTime":517.914,"body":"that scale, everyone on"},{"speaker":"Galen Low","startTime":517.914,"endTime":520.784,"body":"the project team is sort of"},{"speaker":"Galen Low","startTime":517.914,"endTime":520.784,"body":"adjusting at different rates."},{"speaker":"Galen Low","startTime":520.794,"endTime":522.894,"body":"It's uncomfortable"},{"speaker":"Galen Low","startTime":520.794,"endTime":522.894,"body":"for a lot of people."},{"speaker":"Galen Low","startTime":523.044,"endTime":524.634,"body":"It was uncomfortable"},{"speaker":"Galen Low","startTime":523.044,"endTime":524.634,"body":"for you as well."},{"speaker":"Galen Low","startTime":524.674,"endTime":528.934,"body":"But what was the thing that kind"},{"speaker":"Galen Low","startTime":524.674,"endTime":528.934,"body":"of made it all click as a team"},{"speaker":"Galen Low","startTime":529.154,"endTime":533.044,"body":"where suddenly it just felt like"},{"speaker":"Galen Low","startTime":529.154,"endTime":533.044,"body":"work was sort of natural again?"},{"speaker":"Karla Eidem","startTime":533.399,"endTime":534.769,"body":"Well,"},{"speaker":"Karla Eidem","startTime":533.399,"endTime":534.769,"body":"it wasn't easy."},{"speaker":"Karla Eidem","startTime":535.019,"endTime":539.329,"body":"I will be lying if I said, it"},{"speaker":"Karla Eidem","startTime":535.019,"endTime":539.329,"body":"just became natural in a second."},{"speaker":"Karla Eidem","startTime":539.509,"endTime":541.7189999999999,"body":"But one thing actually to"},{"speaker":"Karla Eidem","startTime":539.509,"endTime":541.7189999999999,"body":"highlight is that during"},{"speaker":"Karla Eidem","startTime":541.7189999999999,"endTime":545.369,"body":"the experience, the project"},{"speaker":"Karla Eidem","startTime":541.7189999999999,"endTime":545.369,"body":"team didn't even really"},{"speaker":"Karla Eidem","startTime":545.409,"endTime":548.319,"body":"understand how to work"},{"speaker":"Karla Eidem","startTime":545.409,"endTime":548.319,"body":"with a project manager."},{"speaker":"Karla Eidem","startTime":548.529,"endTime":552.584,"body":"So I really started at the"},{"speaker":"Karla Eidem","startTime":548.529,"endTime":552.584,"body":"basic, at the foundation of it"},{"speaker":"Karla Eidem","startTime":552.874,"endTime":556.8639999999999,"body":"and introduce myself and found"},{"speaker":"Karla Eidem","startTime":552.874,"endTime":556.8639999999999,"body":"10 minutes, 15 minutes, however"},{"speaker":"Karla Eidem","startTime":557.014,"endTime":560.554,"body":"long they can give me so that"},{"speaker":"Karla Eidem","startTime":557.014,"endTime":560.554,"body":"I can introduce the work that"},{"speaker":"Karla Eidem","startTime":560.554,"endTime":564.064,"body":"I do and how we're going to"},{"speaker":"Karla Eidem","startTime":560.554,"endTime":564.064,"body":"manage the work moving forward."},{"speaker":"Karla Eidem","startTime":564.124,"endTime":567.664,"body":"So there's a lot of level"},{"speaker":"Karla Eidem","startTime":564.124,"endTime":567.664,"body":"setting, and it's almost like"},{"speaker":"Karla Eidem","startTime":567.704,"endTime":571.564,"body":"we had to re-kickoff because the"},{"speaker":"Karla Eidem","startTime":567.704,"endTime":571.564,"body":"ways of working are different."},{"speaker":"Karla Eidem","startTime":571.564,"endTime":574.894,"body":"There are documents that"},{"speaker":"Karla Eidem","startTime":571.564,"endTime":574.894,"body":"we have to update together"},{"speaker":"Karla Eidem","startTime":574.894,"endTime":577.644,"body":"or individually, like"},{"speaker":"Karla Eidem","startTime":574.894,"endTime":577.644,"body":"so many moving parts."},{"speaker":"Karla Eidem","startTime":577.9839999999999,"endTime":581.424,"body":"But I think one of the key"},{"speaker":"Karla Eidem","startTime":577.9839999999999,"endTime":581.424,"body":"things as a project manager"},{"speaker":"Karla Eidem","startTime":581.424,"endTime":584.954,"body":"that I had to remember is"},{"speaker":"Karla Eidem","startTime":581.424,"endTime":584.954,"body":"that of course everybody"},{"speaker":"Karla Eidem","startTime":584.9639999999999,"endTime":587.3639999999999,"body":"have different experiences"},{"speaker":"Karla Eidem","startTime":584.9639999999999,"endTime":587.3639999999999,"body":"with project management."},{"speaker":"Karla Eidem","startTime":587.374,"endTime":590.524,"body":"Some even don't know what"},{"speaker":"Karla Eidem","startTime":587.374,"endTime":590.524,"body":"it means, but I have to make"},{"speaker":"Karla Eidem","startTime":590.524,"endTime":592.384,"body":"sure that they do understand."},{"speaker":"Karla Eidem","startTime":592.654,"endTime":594.7339999999999,"body":"And I don't make any"},{"speaker":"Karla Eidem","startTime":592.654,"endTime":594.7339999999999,"body":"assumptions that, oh,"},{"speaker":"Karla Eidem","startTime":594.7339999999999,"endTime":596.174,"body":"they should know, right?"},{"speaker":"Karla Eidem","startTime":596.254,"endTime":600.184,"body":"No, I think what I really did"},{"speaker":"Karla Eidem","startTime":596.254,"endTime":600.184,"body":"was first I made sure that"},{"speaker":"Karla Eidem","startTime":600.204,"endTime":604.149,"body":"they understood our internal"},{"speaker":"Karla Eidem","startTime":600.204,"endTime":604.149,"body":"ways of working, which team"},{"speaker":"Karla Eidem","startTime":604.149,"endTime":607.8489999999999,"body":"site to do before we even did"},{"speaker":"Karla Eidem","startTime":604.149,"endTime":607.8489999999999,"body":"a kickoff, they all had access."},{"speaker":"Karla Eidem","startTime":607.949,"endTime":610.379,"body":"But before I sent the"},{"speaker":"Karla Eidem","startTime":607.949,"endTime":610.379,"body":"link, I fixed that already."},{"speaker":"Karla Eidem","startTime":610.379,"endTime":612.879,"body":"And then I sent the link,"},{"speaker":"Karla Eidem","startTime":610.379,"endTime":612.879,"body":"which project teams are"},{"speaker":"Karla Eidem","startTime":612.879,"endTime":615.549,"body":"what work streams, because"},{"speaker":"Karla Eidem","startTime":612.879,"endTime":615.549,"body":"it's a very big project."},{"speaker":"Karla Eidem","startTime":615.559,"endTime":617.2389999999999,"body":"There were work streams"},{"speaker":"Karla Eidem","startTime":615.559,"endTime":617.2389999999999,"body":"that were created."},{"speaker":"Karla Eidem","startTime":617.409,"endTime":620.699,"body":"Who is the owner having a"},{"speaker":"Karla Eidem","startTime":617.409,"endTime":620.699,"body":"RACI and, but keeping it"},{"speaker":"Karla Eidem","startTime":620.809,"endTime":624.579,"body":"simple because us project"},{"speaker":"Karla Eidem","startTime":620.809,"endTime":624.579,"body":"managers know what that is."},{"speaker":"Karla Eidem","startTime":624.619,"endTime":628.384,"body":"But if you hit them with"},{"speaker":"Karla Eidem","startTime":624.619,"endTime":628.384,"body":"acronyms and WBS and"},{"speaker":"Karla Eidem","startTime":628.384,"endTime":631.694,"body":"RACI and RAID logs, they"},{"speaker":"Karla Eidem","startTime":628.384,"endTime":631.694,"body":"can shut down and not"},{"speaker":"Karla Eidem","startTime":631.7139999999999,"endTime":633.004,"body":"listen to the rest of it."},{"speaker":"Karla Eidem","startTime":633.014,"endTime":637.054,"body":"But the key thing really that I"},{"speaker":"Karla Eidem","startTime":633.014,"endTime":637.054,"body":"learned is that I cannot force"},{"speaker":"Karla Eidem","startTime":637.064,"endTime":641.544,"body":"my own tools as a PM on the"},{"speaker":"Karla Eidem","startTime":637.064,"endTime":641.544,"body":"team, because it is unnatural"},{"speaker":"Karla Eidem","startTime":641.674,"endTime":645.2339999999999,"body":"for them in the first place"},{"speaker":"Karla Eidem","startTime":641.674,"endTime":645.2339999999999,"body":"that the pandemic is happening."},{"speaker":"Karla Eidem","startTime":645.404,"endTime":649.564,"body":"Then add, new tools, new ways"},{"speaker":"Karla Eidem","startTime":645.404,"endTime":649.564,"body":"of working to that situation,"},{"speaker":"Karla Eidem","startTime":649.564,"endTime":650.824,"body":"and you won't get anywhere."},{"speaker":"Karla Eidem","startTime":651.164,"endTime":655.384,"body":"And so as we started to get"},{"speaker":"Karla Eidem","startTime":651.164,"endTime":655.384,"body":"to know each other, every day"},{"speaker":"Karla Eidem","startTime":655.384,"endTime":658.584,"body":"I would choose a few people"},{"speaker":"Karla Eidem","startTime":655.384,"endTime":658.584,"body":"on my list and I would find"},{"speaker":"Karla Eidem","startTime":658.584,"endTime":660.144,"body":"five minutes to talk to them."},{"speaker":"Karla Eidem","startTime":660.3439999999999,"endTime":663.044,"body":"I think that started"},{"speaker":"Karla Eidem","startTime":660.3439999999999,"endTime":663.044,"body":"making them feel like,"},{"speaker":"Karla Eidem","startTime":663.054,"endTime":664.394,"body":"oh, I actually know you."},{"speaker":"Karla Eidem","startTime":664.424,"endTime":665.824,"body":"I haven't met you in person."},{"speaker":"Karla Eidem","startTime":665.884,"endTime":667.334,"body":"We haven't seen each other."},{"speaker":"Karla Eidem","startTime":667.559,"endTime":671.049,"body":"But I only saw you on"},{"speaker":"Karla Eidem","startTime":667.559,"endTime":671.049,"body":"video, but I can feel like"},{"speaker":"Karla Eidem","startTime":671.049,"endTime":672.389,"body":"I can start to trust you."},{"speaker":"Karla Eidem","startTime":672.649,"endTime":675.119,"body":"I think that's what"},{"speaker":"Karla Eidem","startTime":672.649,"endTime":675.119,"body":"I worked on the most."},{"speaker":"Karla Eidem","startTime":675.2189999999999,"endTime":677.769,"body":"Not that I didn't have a"},{"speaker":"Karla Eidem","startTime":675.2189999999999,"endTime":677.769,"body":"gazillion other things to"},{"speaker":"Karla Eidem","startTime":677.769,"endTime":680.669,"body":"think about, but I wanted"},{"speaker":"Karla Eidem","startTime":677.769,"endTime":680.669,"body":"to make sure first that the"},{"speaker":"Karla Eidem","startTime":680.669,"endTime":682.179,"body":"project team felt comfortable."},{"speaker":"Karla Eidem","startTime":682.439,"endTime":685.199,"body":"Because if they didn't, and"},{"speaker":"Karla Eidem","startTime":682.439,"endTime":685.199,"body":"if they didn't trust that I"},{"speaker":"Karla Eidem","startTime":685.199,"endTime":688.199,"body":"know what I'm doing, that I"},{"speaker":"Karla Eidem","startTime":685.199,"endTime":688.199,"body":"can be relied on, but I know"},{"speaker":"Karla Eidem","startTime":688.199,"endTime":691.639,"body":"exactly where the data or"},{"speaker":"Karla Eidem","startTime":688.199,"endTime":691.639,"body":"information that they need."},{"speaker":"Karla Eidem","startTime":691.884,"endTime":695.004,"body":"I can call it, very quickly,"},{"speaker":"Karla Eidem","startTime":691.884,"endTime":695.004,"body":"then we can't move the work"},{"speaker":"Karla Eidem","startTime":695.004,"endTime":698.424,"body":"forward and of course we"},{"speaker":"Karla Eidem","startTime":695.004,"endTime":698.424,"body":"made sure that we had fun."},{"speaker":"Karla Eidem","startTime":698.654,"endTime":701.5939999999999,"body":"I mean, it wasn't really"},{"speaker":"Karla Eidem","startTime":698.654,"endTime":701.5939999999999,"body":"fun times, to be honest, and"},{"speaker":"Karla Eidem","startTime":701.5939999999999,"endTime":702.924,"body":"a lot of people struggled."},{"speaker":"Karla Eidem","startTime":703.164,"endTime":705.8539999999999,"body":"I definitely had to check"},{"speaker":"Karla Eidem","startTime":703.164,"endTime":705.8539999999999,"body":"in on my team, especially"},{"speaker":"Karla Eidem","startTime":705.8539999999999,"endTime":706.924,"body":"the clinical teams."},{"speaker":"Karla Eidem","startTime":707.124,"endTime":711.584,"body":"Read the room, see if they're"},{"speaker":"Karla Eidem","startTime":707.124,"endTime":711.584,"body":"having troubles or, if they're"},{"speaker":"Karla Eidem","startTime":711.6039999999999,"endTime":715.764,"body":"tired and have breaks and I"},{"speaker":"Karla Eidem","startTime":711.6039999999999,"endTime":715.764,"body":"just can't be on a speed that I"},{"speaker":"Karla Eidem","startTime":715.764,"endTime":720.664,"body":"usually have because there are"},{"speaker":"Karla Eidem","startTime":715.764,"endTime":720.664,"body":"other situations to consider."},{"speaker":"Karla Eidem","startTime":720.674,"endTime":723.424,"body":"But at the same time, I know"},{"speaker":"Karla Eidem","startTime":720.674,"endTime":723.424,"body":"I have to push, and we were"},{"speaker":"Karla Eidem","startTime":723.424,"endTime":726.504,"body":"on tight deadlines, and three"},{"speaker":"Karla Eidem","startTime":723.424,"endTime":726.504,"body":"different vaccines were being"},{"speaker":"Karla Eidem","startTime":726.514,"endTime":727.8639999999999,"body":"introduced at different times."},{"speaker":"Karla Eidem","startTime":727.894,"endTime":731.524,"body":"Every state had a different"},{"speaker":"Karla Eidem","startTime":727.894,"endTime":731.524,"body":"priority, so it was, we had to"},{"speaker":"Karla Eidem","startTime":731.524,"endTime":732.794,"body":"move in an agile way, right?"},{"speaker":"Karla Eidem","startTime":732.794,"endTime":735.694,"body":"Like keep moving forward and"},{"speaker":"Karla Eidem","startTime":732.794,"endTime":735.694,"body":"keep making changes on the"},{"speaker":"Karla Eidem","startTime":735.694,"endTime":737.654,"body":"process and making progress."},{"speaker":"Karla Eidem","startTime":737.7339999999999,"endTime":740.794,"body":"And I think the more that we"},{"speaker":"Karla Eidem","startTime":737.7339999999999,"endTime":740.794,"body":"did that, the more I could"},{"speaker":"Karla Eidem","startTime":740.814,"endTime":743.254,"body":"still feel that it's working."},{"speaker":"Karla Eidem","startTime":743.254,"endTime":746.284,"body":"The flywheel, it was hard"},{"speaker":"Karla Eidem","startTime":743.254,"endTime":746.284,"body":"at the beginning, but it"},{"speaker":"Karla Eidem","startTime":746.284,"endTime":747.954,"body":"started to make traction."},{"speaker":"Galen Low","startTime":748.184,"endTime":749.434,"body":"It's really"},{"speaker":"Galen Low","startTime":748.184,"endTime":749.434,"body":"interesting because what"},{"speaker":"Galen Low","startTime":749.434,"endTime":752.204,"body":"you describe is such a"},{"speaker":"Galen Low","startTime":749.434,"endTime":752.204,"body":"delicate balance of things."},{"speaker":"Galen Low","startTime":752.444,"endTime":754.884,"body":"And, I can imagine on some"},{"speaker":"Galen Low","startTime":752.444,"endTime":754.884,"body":"project managers being like,"},{"speaker":"Galen Low","startTime":754.884,"endTime":756.274,"body":"okay, need to focus on this."},{"speaker":"Galen Low","startTime":756.274,"endTime":757.6039999999999,"body":"Then I'll focus on"},{"speaker":"Galen Low","startTime":756.274,"endTime":757.6039999999999,"body":"the human stuff."},{"speaker":"Galen Low","startTime":757.6039999999999,"endTime":759.744,"body":"Then I'll focus on, yeah,"},{"speaker":"Galen Low","startTime":757.6039999999999,"endTime":759.744,"body":"you did like realigning the"},{"speaker":"Galen Low","startTime":759.744,"endTime":762.274,"body":"processes, but you had this"},{"speaker":"Galen Low","startTime":759.744,"endTime":762.274,"body":"sort of it's all intertwined."},{"speaker":"Galen Low","startTime":762.274,"endTime":763.914,"body":"You're like, I can spend a"},{"speaker":"Galen Low","startTime":762.274,"endTime":763.914,"body":"bit of time and build a little"},{"speaker":"Galen Low","startTime":763.914,"endTime":765.494,"body":"bit of trust with each person."},{"speaker":"Galen Low","startTime":765.654,"endTime":767.7239999999999,"body":"You get people comfortable"},{"speaker":"Galen Low","startTime":765.654,"endTime":767.7239999999999,"body":"because that's the thing that's"},{"speaker":"Galen Low","startTime":767.7239999999999,"endTime":769.014,"body":"going to keep them moving ahead."},{"speaker":"Galen Low","startTime":769.154,"endTime":771.924,"body":"And then just even just"},{"speaker":"Galen Low","startTime":769.154,"endTime":771.924,"body":"understanding and appreciating"},{"speaker":"Galen Low","startTime":771.9739999999999,"endTime":775.004,"body":"that some of the stress, some"},{"speaker":"Galen Low","startTime":771.9739999999999,"endTime":775.004,"body":"of the strain is exaggerated"},{"speaker":"Galen Low","startTime":775.014,"endTime":777.924,"body":"in those circumstances"},{"speaker":"Galen Low","startTime":775.014,"endTime":777.924,"body":"that, yeah, like people are"},{"speaker":"Galen Low","startTime":777.924,"endTime":779.054,"body":"going to burn out faster."},{"speaker":"Galen Low","startTime":779.074,"endTime":782.7139999999999,"body":"People are going to be, under"},{"speaker":"Galen Low","startTime":779.074,"endTime":782.7139999999999,"body":"a lot of pressure and be faced"},{"speaker":"Galen Low","startTime":782.7139999999999,"endTime":786.654,"body":"with a lot of, unpleasant"},{"speaker":"Galen Low","startTime":782.7139999999999,"endTime":786.654,"body":"things that, not every project"},{"speaker":"Galen Low","startTime":786.654,"endTime":789.4639999999999,"body":"will have in terms of life"},{"speaker":"Galen Low","startTime":786.654,"endTime":789.4639999999999,"body":"and death situations, vaccine"},{"speaker":"Galen Low","startTime":789.4639999999999,"endTime":790.4739999999999,"body":"rollouts, and what have you."},{"speaker":"Galen Low","startTime":790.584,"endTime":793.654,"body":"But even just that sensitivity"},{"speaker":"Galen Low","startTime":790.584,"endTime":793.654,"body":"to the stress that people"},{"speaker":"Galen Low","startTime":793.654,"endTime":796.1139999999999,"body":"will feel on the team,"},{"speaker":"Galen Low","startTime":793.654,"endTime":796.1139999999999,"body":"for any project, in any"},{"speaker":"Galen Low","startTime":796.1139999999999,"endTime":798.7139999999999,"body":"circumstance, I think that's"},{"speaker":"Galen Low","startTime":796.1139999999999,"endTime":798.7139999999999,"body":"actually, just great advice"},{"speaker":"Galen Low","startTime":799.034,"endTime":800.644,"body":"in general for any project."},{"speaker":"Galen Low","startTime":800.664,"endTime":804.1139999999999,"body":"I wish more project managers"},{"speaker":"Galen Low","startTime":800.664,"endTime":804.1139999999999,"body":"would have the opportunity to"},{"speaker":"Galen Low","startTime":804.1139999999999,"endTime":807.1039999999999,"body":"do what you did to build that"},{"speaker":"Galen Low","startTime":804.1139999999999,"endTime":807.1039999999999,"body":"trust, right, to explain how"},{"speaker":"Galen Low","startTime":807.1039999999999,"endTime":808.704,"body":"you do your thing, because"},{"speaker":"Galen Low","startTime":807.1039999999999,"endTime":808.704,"body":"I think you're right about"},{"speaker":"Galen Low","startTime":808.704,"endTime":810.874,"body":"the assumptions that people"},{"speaker":"Galen Low","startTime":808.704,"endTime":810.874,"body":"come in with, sometimes very"},{"speaker":"Galen Low","startTime":810.874,"endTime":813.1139999999999,"body":"negative assumptions about"},{"speaker":"Galen Low","startTime":810.874,"endTime":813.1139999999999,"body":"project managers, because,"},{"speaker":"Galen Low","startTime":813.2239999999999,"endTime":815.4739999999999,"body":"let's face it, there are bad"},{"speaker":"Galen Low","startTime":813.2239999999999,"endTime":815.4739999999999,"body":"project managers out there."},{"speaker":"Galen Low","startTime":815.584,"endTime":818.054,"body":"There are folks who don't come"},{"speaker":"Galen Low","startTime":815.584,"endTime":818.054,"body":"in with that sensitivity or"},{"speaker":"Galen Low","startTime":818.054,"endTime":820.244,"body":"understanding or appreciation"},{"speaker":"Galen Low","startTime":818.054,"endTime":820.244,"body":"for the work and are just,"},{"speaker":"Galen Low","startTime":820.3439999999999,"endTime":822.5939999999999,"body":"there to crack the whip"},{"speaker":"Galen Low","startTime":820.3439999999999,"endTime":822.5939999999999,"body":"and even just to explain"},{"speaker":"Galen Low","startTime":822.884,"endTime":824.004,"body":"that here's how I work."},{"speaker":"Galen Low","startTime":824.014,"endTime":825.684,"body":"Here are the work streams"},{"speaker":"Galen Low","startTime":824.014,"endTime":825.684,"body":"that I've defined."},{"speaker":"Galen Low","startTime":825.874,"endTime":826.644,"body":"What do you need?"},{"speaker":"Galen Low","startTime":826.814,"endTime":827.914,"body":"Just go so far."},{"speaker":"Galen Low","startTime":827.944,"endTime":830.904,"body":"And, as you said maybe not"},{"speaker":"Galen Low","startTime":827.944,"endTime":830.904,"body":"like an hour long coffee, maybe"},{"speaker":"Galen Low","startTime":831.024,"endTime":832.2239999999999,"body":"a five minute little chat."},{"speaker":"Galen Low","startTime":832.424,"endTime":834.954,"body":"Something that took a lot of"},{"speaker":"Galen Low","startTime":832.424,"endTime":834.954,"body":"skill, actually, or continues"},{"speaker":"Galen Low","startTime":834.954,"endTime":837.084,"body":"to take a lot of skill in"},{"speaker":"Galen Low","startTime":834.954,"endTime":837.084,"body":"a remote working situation."},{"speaker":"Galen Low","startTime":837.304,"endTime":840.2139999999999,"body":"That sort of brief interaction,"},{"speaker":"Galen Low","startTime":837.304,"endTime":840.2139999999999,"body":"that's not a half hour meeting"},{"speaker":"Galen Low","startTime":840.2139999999999,"endTime":840.874,"body":"in somebody's calendar."},{"speaker":"Karla Eidem","startTime":841.334,"endTime":842.2139999999999,"body":"Absolutely."},{"speaker":"Galen Low","startTime":842.7339999999999,"endTime":843.874,"body":"That's"},{"speaker":"Galen Low","startTime":842.7339999999999,"endTime":843.874,"body":"super interesting."},{"speaker":"Galen Low","startTime":843.894,"endTime":844.404,"body":"I love that."},{"speaker":"Galen Low","startTime":844.754,"endTime":846.504,"body":"I wonder if we can shuttle"},{"speaker":"Galen Low","startTime":844.754,"endTime":846.504,"body":"back to present day,"},{"speaker":"Galen Low","startTime":846.7339999999999,"endTime":848.434,"body":"because we're here to talk"},{"speaker":"Galen Low","startTime":846.7339999999999,"endTime":848.434,"body":"about return to office."},{"speaker":"Galen Low","startTime":848.434,"endTime":851.684,"body":"And yeah, it has been"},{"speaker":"Galen Low","startTime":848.434,"endTime":851.684,"body":"four years since COVID"},{"speaker":"Galen Low","startTime":851.754,"endTime":852.694,"body":"changed our world forever."},{"speaker":"Galen Low","startTime":852.914,"endTime":854.954,"body":"And now there's this"},{"speaker":"Galen Low","startTime":852.914,"endTime":854.954,"body":"big push for teams to"},{"speaker":"Galen Low","startTime":854.9839999999999,"endTime":856.2339999999999,"body":"return to the office."},{"speaker":"Galen Low","startTime":856.694,"endTime":858.824,"body":"And you mentioned the reports"},{"speaker":"Galen Low","startTime":856.694,"endTime":858.824,"body":"and you obviously talked to"},{"speaker":"Galen Low","startTime":858.824,"endTime":861.2339999999999,"body":"a lot of people in your role"},{"speaker":"Galen Low","startTime":858.824,"endTime":861.2339999999999,"body":"based on what you're hearing"},{"speaker":"Galen Low","startTime":861.2339999999999,"endTime":864.9739999999999,"body":"from PMI's members and, the"},{"speaker":"Galen Low","startTime":861.2339999999999,"endTime":864.9739999999999,"body":"data and your own experiences"},{"speaker":"Galen Low","startTime":865.124,"endTime":867.324,"body":"what are some of the most"},{"speaker":"Galen Low","startTime":865.124,"endTime":867.324,"body":"valid reasons for pushing"},{"speaker":"Galen Low","startTime":867.324,"endTime":869.584,"body":"for return to office from a"},{"speaker":"Galen Low","startTime":867.324,"endTime":869.584,"body":"project management perspective?"},{"speaker":"Karla Eidem","startTime":869.944,"endTime":870.274,"body":"Right."},{"speaker":"Karla Eidem","startTime":870.294,"endTime":874.164,"body":"Actually, I just came from"},{"speaker":"Karla Eidem","startTime":870.294,"endTime":874.164,"body":"Seattle and then Chicago,"},{"speaker":"Karla Eidem","startTime":874.2139999999999,"endTime":875.3639999999999,"body":"Portland prior to that."},{"speaker":"Karla Eidem","startTime":875.404,"endTime":876.054,"body":"So you're right."},{"speaker":"Karla Eidem","startTime":876.054,"endTime":878.999,"body":"I think, talking to the"},{"speaker":"Karla Eidem","startTime":876.054,"endTime":878.999,"body":"community gives me those"},{"speaker":"Karla Eidem","startTime":879.039,"endTime":881.539,"body":"additional perspectives,"},{"speaker":"Karla Eidem","startTime":879.039,"endTime":881.539,"body":"and it's been one of the"},{"speaker":"Karla Eidem","startTime":881.539,"endTime":884.649,"body":"most interesting and fun"},{"speaker":"Karla Eidem","startTime":881.539,"endTime":884.649,"body":"parts of my job being out"},{"speaker":"Karla Eidem","startTime":884.649,"endTime":887.289,"body":"there in a community, being"},{"speaker":"Karla Eidem","startTime":884.649,"endTime":887.289,"body":"with my people, right?"},{"speaker":"Karla Eidem","startTime":887.309,"endTime":889.2289999999999,"body":"Like project manager"},{"speaker":"Karla Eidem","startTime":887.309,"endTime":889.2289999999999,"body":"to project manager."},{"speaker":"Karla Eidem","startTime":889.459,"endTime":892.019,"body":"But there are certainly,"},{"speaker":"Karla Eidem","startTime":889.459,"endTime":892.019,"body":"some perceptions about"},{"speaker":"Karla Eidem","startTime":892.019,"endTime":895.0889999999999,"body":"collaboration or community"},{"speaker":"Karla Eidem","startTime":892.019,"endTime":895.0889999999999,"body":"building productivity, then"},{"speaker":"Karla Eidem","startTime":895.0889999999999,"endTime":899.329,"body":"that's out there, but we"},{"speaker":"Karla Eidem","startTime":895.0889999999999,"endTime":899.329,"body":"have to remember that not all"},{"speaker":"Karla Eidem","startTime":899.329,"endTime":900.879,"body":"project management is equal."},{"speaker":"Karla Eidem","startTime":901.174,"endTime":905.374,"body":"Well, for some industries like"},{"speaker":"Karla Eidem","startTime":901.174,"endTime":905.374,"body":"construction or manufacturing,"},{"speaker":"Karla Eidem","startTime":905.544,"endTime":909.924,"body":"I mean, most of that will have"},{"speaker":"Karla Eidem","startTime":905.544,"endTime":909.924,"body":"to require people in-person"},{"speaker":"Karla Eidem","startTime":909.944,"endTime":911.554,"body":"to do the work, right?"},{"speaker":"Karla Eidem","startTime":911.554,"endTime":916.374,"body":"It's going to be hard for"},{"speaker":"Karla Eidem","startTime":911.554,"endTime":916.374,"body":"you to really observe or know"},{"speaker":"Karla Eidem","startTime":916.384,"endTime":919.814,"body":"what the processes attract"},{"speaker":"Karla Eidem","startTime":916.384,"endTime":919.814,"body":"the progress from afar."},{"speaker":"Karla Eidem","startTime":919.954,"endTime":922.8439999999999,"body":"So it is important to choose"},{"speaker":"Karla Eidem","startTime":919.954,"endTime":922.8439999999999,"body":"the right model that will"},{"speaker":"Karla Eidem","startTime":922.8439999999999,"endTime":923.914,"body":"yield the best results."},{"speaker":"Karla Eidem","startTime":924.299,"endTime":926.769,"body":"And I just mentioned that I"},{"speaker":"Karla Eidem","startTime":924.299,"endTime":926.769,"body":"came from healthcare and as a"},{"speaker":"Karla Eidem","startTime":926.769,"endTime":929.899,"body":"project manager, most of my work"},{"speaker":"Karla Eidem","startTime":926.769,"endTime":929.899,"body":"can be done remotely, but why"},{"speaker":"Karla Eidem","startTime":929.899,"endTime":931.8589999999999,"body":"did we have that hybrid, right?"},{"speaker":"Karla Eidem","startTime":931.8589999999999,"endTime":934.529,"body":"I still have the"},{"speaker":"Karla Eidem","startTime":931.8589999999999,"endTime":934.529,"body":"leaders in the room."},{"speaker":"Karla Eidem","startTime":934.549,"endTime":937.079,"body":"And then we had other leaders"},{"speaker":"Karla Eidem","startTime":934.549,"endTime":937.079,"body":"and project team members"},{"speaker":"Karla Eidem","startTime":937.409,"endTime":942.069,"body":"online, because there were still"},{"speaker":"Karla Eidem","startTime":937.409,"endTime":942.069,"body":"instances where that in-person"},{"speaker":"Karla Eidem","startTime":942.0889999999999,"endTime":946.5989999999999,"body":"human connection and instant"},{"speaker":"Karla Eidem","startTime":942.0889999999999,"endTime":946.5989999999999,"body":"collaboration will require that."},{"speaker":"Karla Eidem","startTime":946.679,"endTime":949.4689999999999,"body":"But of course, there were"},{"speaker":"Karla Eidem","startTime":946.679,"endTime":949.4689999999999,"body":"still instances, for example,"},{"speaker":"Karla Eidem","startTime":949.4689999999999,"endTime":952.749,"body":"where, yes, we designed a"},{"speaker":"Karla Eidem","startTime":949.4689999999999,"endTime":952.749,"body":"process flow and we had the"},{"speaker":"Karla Eidem","startTime":952.959,"endTime":956.0889999999999,"body":"online system created, et"},{"speaker":"Karla Eidem","startTime":952.959,"endTime":956.0889999999999,"body":"cetera, but I also had to be"},{"speaker":"Karla Eidem","startTime":956.0989999999999,"endTime":959.809,"body":"on site at the hospital to"},{"speaker":"Karla Eidem","startTime":956.0989999999999,"endTime":959.809,"body":"do the project work needed."},{"speaker":"Karla Eidem","startTime":959.9739999999999,"endTime":961.994,"body":"And a good example I can"},{"speaker":"Karla Eidem","startTime":959.9739999999999,"endTime":961.994,"body":"share with you, and which"},{"speaker":"Karla Eidem","startTime":961.994,"endTime":964.8539999999999,"body":"I've heard from other people"},{"speaker":"Karla Eidem","startTime":961.994,"endTime":964.8539999999999,"body":"too, is that even if you've"},{"speaker":"Karla Eidem","startTime":964.8539999999999,"endTime":968.434,"body":"documented everything and"},{"speaker":"Karla Eidem","startTime":964.8539999999999,"endTime":968.434,"body":"what we PMs do, right?"},{"speaker":"Karla Eidem","startTime":968.454,"endTime":971.7339999999999,"body":"You document and you share and"},{"speaker":"Karla Eidem","startTime":968.454,"endTime":971.7339999999999,"body":"there are many ways to observe"},{"speaker":"Karla Eidem","startTime":971.784,"endTime":975.074,"body":"process flows and creating"},{"speaker":"Karla Eidem","startTime":971.784,"endTime":975.074,"body":"other layouts, et cetera."},{"speaker":"Karla Eidem","startTime":975.084,"endTime":979.274,"body":"Sometimes you have to be"},{"speaker":"Karla Eidem","startTime":975.084,"endTime":979.274,"body":"in-person to actually see how"},{"speaker":"Karla Eidem","startTime":979.274,"endTime":982.659,"body":"it works because there might"},{"speaker":"Karla Eidem","startTime":979.274,"endTime":982.659,"body":"be some nuances that your"},{"speaker":"Karla Eidem","startTime":982.659,"endTime":984.2289999999999,"body":"process flow is not capturing."},{"speaker":"Karla Eidem","startTime":984.379,"endTime":987.7189999999999,"body":"And it is equally important"},{"speaker":"Karla Eidem","startTime":984.379,"endTime":987.7189999999999,"body":"to note that like how they"},{"speaker":"Karla Eidem","startTime":987.7189999999999,"endTime":990.269,"body":"move from one area to the"},{"speaker":"Karla Eidem","startTime":987.7189999999999,"endTime":990.269,"body":"next and what could go wrong"},{"speaker":"Karla Eidem","startTime":990.459,"endTime":994.439,"body":"in between and it might"},{"speaker":"Karla Eidem","startTime":990.459,"endTime":994.439,"body":"even provide you more risks"},{"speaker":"Karla Eidem","startTime":994.459,"endTime":995.819,"body":"that you can anticipate."},{"speaker":"Karla Eidem","startTime":995.8489999999999,"endTime":997.5889999999999,"body":"And of course, if there"},{"speaker":"Karla Eidem","startTime":995.8489999999999,"endTime":997.5889999999999,"body":"are issues, you can"},{"speaker":"Karla Eidem","startTime":997.5889999999999,"endTime":999.4789999999999,"body":"course correct as needed."},{"speaker":"Karla Eidem","startTime":999.659,"endTime":1003.8389999999999,"body":"So, I think aside from being"},{"speaker":"Karla Eidem","startTime":999.659,"endTime":1003.8389999999999,"body":"able to do some work online,"},{"speaker":"Karla Eidem","startTime":1004.019,"endTime":1006.249,"body":"first, there are industries"},{"speaker":"Karla Eidem","startTime":1004.019,"endTime":1006.249,"body":"that would require for you to"},{"speaker":"Karla Eidem","startTime":1006.259,"endTime":1010.029,"body":"be in person anyway, because"},{"speaker":"Karla Eidem","startTime":1006.259,"endTime":1010.029,"body":"not all work can be done online."},{"speaker":"Karla Eidem","startTime":1010.249,"endTime":1013.159,"body":"But if you do have to do"},{"speaker":"Karla Eidem","startTime":1010.249,"endTime":1013.159,"body":"a hybrid and you have to"},{"speaker":"Karla Eidem","startTime":1013.159,"endTime":1016.4689999999999,"body":"come to the office to do"},{"speaker":"Karla Eidem","startTime":1013.159,"endTime":1016.4689999999999,"body":"the work that you need,"},{"speaker":"Karla Eidem","startTime":1016.549,"endTime":1018.7389999999999,"body":"intentionality is key, right?"},{"speaker":"Karla Eidem","startTime":1018.759,"endTime":1021.5989999999999,"body":"How does that make sure that"},{"speaker":"Karla Eidem","startTime":1018.759,"endTime":1021.5989999999999,"body":"whatever you're planning"},{"speaker":"Karla Eidem","startTime":1021.5989999999999,"endTime":1024.439,"body":"for the project will lead"},{"speaker":"Karla Eidem","startTime":1021.5989999999999,"endTime":1024.439,"body":"to project success can only"},{"speaker":"Karla Eidem","startTime":1024.439,"endTime":1026.5040000000001,"body":"amplify that project success."},{"speaker":"Galen Low","startTime":1026.834,"endTime":1027.2740000000001,"body":"I love that."},{"speaker":"Galen Low","startTime":1027.334,"endTime":1029.5140000000001,"body":"Even just what you're saying"},{"speaker":"Galen Low","startTime":1027.334,"endTime":1029.5140000000001,"body":"about, as project managers,"},{"speaker":"Galen Low","startTime":1029.5140000000001,"endTime":1031.0140000000001,"body":"we document stuff, right?"},{"speaker":"Galen Low","startTime":1031.0240000000001,"endTime":1033.544,"body":"And it's our headspace,"},{"speaker":"Galen Low","startTime":1031.0240000000001,"endTime":1033.544,"body":"but you know, in a fully"},{"speaker":"Galen Low","startTime":1033.544,"endTime":1035.5140000000001,"body":"remote environment, we're"},{"speaker":"Galen Low","startTime":1033.544,"endTime":1035.5140000000001,"body":"relying on our teams"},{"speaker":"Galen Low","startTime":1035.5140000000001,"endTime":1036.734,"body":"to also document stuff."},{"speaker":"Galen Low","startTime":1036.734,"endTime":1039.7740000000001,"body":"If it's not written anywhere,"},{"speaker":"Galen Low","startTime":1036.734,"endTime":1039.7740000000001,"body":"we might not know about it."},{"speaker":"Galen Low","startTime":1039.924,"endTime":1041.954,"body":"Same could be said"},{"speaker":"Galen Low","startTime":1039.924,"endTime":1041.954,"body":"about, in person as well."},{"speaker":"Galen Low","startTime":1041.954,"endTime":1044.914,"body":"If someone's not saying it,"},{"speaker":"Galen Low","startTime":1041.954,"endTime":1044.914,"body":"yeah, not surfacing it, then"},{"speaker":"Galen Low","startTime":1044.924,"endTime":1048.334,"body":"we might not know, but there"},{"speaker":"Galen Low","startTime":1044.924,"endTime":1048.334,"body":"are these other things that"},{"speaker":"Galen Low","startTime":1048.384,"endTime":1051.264,"body":"like the sort of in person"},{"speaker":"Galen Low","startTime":1048.384,"endTime":1051.264,"body":"experience can help elicit."},{"speaker":"Galen Low","startTime":1051.264,"endTime":1052.674,"body":"You can pick up on"},{"speaker":"Galen Low","startTime":1051.264,"endTime":1052.674,"body":"the body language."},{"speaker":"Galen Low","startTime":1052.674,"endTime":1054.559,"body":"You can sort of, walk the halls."},{"speaker":"Galen Low","startTime":1054.559,"endTime":1057.889,"body":"You can be, in a room and"},{"speaker":"Galen Low","startTime":1054.559,"endTime":1057.889,"body":"overhear someone say something"},{"speaker":"Galen Low","startTime":1057.899,"endTime":1060.479,"body":"and be like, Oh, that's a risk"},{"speaker":"Galen Low","startTime":1057.899,"endTime":1060.479,"body":"actually you would never have"},{"speaker":"Galen Low","startTime":1060.479,"endTime":1061.6689999999999,"body":"been in front of that remotely."},{"speaker":"Galen Low","startTime":1061.6789999999999,"endTime":1063.329,"body":"So, yeah, I think"},{"speaker":"Galen Low","startTime":1061.6789999999999,"endTime":1063.329,"body":"that makes sense."},{"speaker":"Galen Low","startTime":1063.4189999999999,"endTime":1064.889,"body":"Even just what you said"},{"speaker":"Galen Low","startTime":1063.4189999999999,"endTime":1064.889,"body":"at the beginning, right?"},{"speaker":"Galen Low","startTime":1064.949,"endTime":1067.389,"body":"It was, would you say it"},{"speaker":"Galen Low","startTime":1064.949,"endTime":1067.389,"body":"was March 7th you're in"},{"speaker":"Galen Low","startTime":1067.389,"endTime":1068.999,"body":"the war room, March 8th"},{"speaker":"Galen Low","startTime":1067.389,"endTime":1068.999,"body":"you're remote, right?"},{"speaker":"Galen Low","startTime":1069.009,"endTime":1070.219,"body":"I love me a good war room."},{"speaker":"Galen Low","startTime":1070.339,"endTime":1071.949,"body":"That sounds like a weird"},{"speaker":"Galen Low","startTime":1070.339,"endTime":1071.949,"body":"sentence to say, but like"},{"speaker":"Galen Low","startTime":1071.949,"endTime":1074.399,"body":"that whole being in person,"},{"speaker":"Galen Low","startTime":1071.949,"endTime":1074.399,"body":"maybe just like with our"},{"speaker":"Galen Low","startTime":1074.399,"endTime":1075.779,"body":"laptops, just doing work."},{"speaker":"Galen Low","startTime":1075.9089999999999,"endTime":1077.689,"body":"It's not like necessarily"},{"speaker":"Galen Low","startTime":1075.9089999999999,"endTime":1077.689,"body":"a big meeting."},{"speaker":"Galen Low","startTime":1077.689,"endTime":1080.269,"body":"We're just all together doing"},{"speaker":"Galen Low","startTime":1077.689,"endTime":1080.269,"body":"all of the different streams"},{"speaker":"Galen Low","startTime":1080.269,"endTime":1081.6789999999999,"body":"of work just in the same room."},{"speaker":"Galen Low","startTime":1081.6789999999999,"endTime":1084.779,"body":"So we can overhear, we can"},{"speaker":"Galen Low","startTime":1081.6789999999999,"endTime":1084.779,"body":"observe, we can sort of interact"},{"speaker":"Galen Low","startTime":1084.779,"endTime":1087.779,"body":"with one another informally,"},{"speaker":"Galen Low","startTime":1084.779,"endTime":1087.779,"body":"or just walk over and, ask a"},{"speaker":"Galen Low","startTime":1087.779,"endTime":1089.149,"body":"question, check in on something."},{"speaker":"Galen Low","startTime":1089.209,"endTime":1092.299,"body":"And it's all synchronous"},{"speaker":"Galen Low","startTime":1089.209,"endTime":1092.299,"body":"and it's glorious, right?"},{"speaker":"Galen Low","startTime":1092.939,"endTime":1094.369,"body":"It is quite glorious."},{"speaker":"Karla Eidem","startTime":1094.619,"endTime":1096.349,"body":"Only project"},{"speaker":"Karla Eidem","startTime":1094.619,"endTime":1096.349,"body":"managers would call it"},{"speaker":"Karla Eidem","startTime":1096.349,"endTime":1099.639,"body":"glorious, but I 100% agree."},{"speaker":"Galen Low","startTime":1099.969,"endTime":1101.964,"body":"Just feels"},{"speaker":"Galen Low","startTime":1099.969,"endTime":1101.964,"body":"like, mission control, like"},{"speaker":"Galen Low","startTime":1101.964,"endTime":1103.314,"body":"NASA kind of thing, right?"},{"speaker":"Galen Low","startTime":1103.324,"endTime":1104.484,"body":"And you were just"},{"speaker":"Galen Low","startTime":1103.324,"endTime":1104.484,"body":"like, we're there."},{"speaker":"Galen Low","startTime":1104.5439999999999,"endTime":1106.444,"body":"If something big happens,"},{"speaker":"Galen Low","startTime":1104.5439999999999,"endTime":1106.444,"body":"we're all going to cheer."},{"speaker":"Galen Low","startTime":1106.524,"endTime":1108.404,"body":"If a big problem happens,"},{"speaker":"Galen Low","startTime":1106.524,"endTime":1108.404,"body":"we're all in it together."},{"speaker":"Galen Low","startTime":1108.424,"endTime":1109.654,"body":"There is just, these things."},{"speaker":"Galen Low","startTime":1110.024,"endTime":1112.134,"body":"I wonder if we could look at"},{"speaker":"Galen Low","startTime":1110.024,"endTime":1112.134,"body":"the flip side though, because,"},{"speaker":"Galen Low","startTime":1112.394,"endTime":1114.904,"body":"I think that there is a big"},{"speaker":"Galen Low","startTime":1112.394,"endTime":1114.904,"body":"push right now for return"},{"speaker":"Galen Low","startTime":1114.904,"endTime":1117.3039999999999,"body":"to office and the people I"},{"speaker":"Galen Low","startTime":1114.904,"endTime":1117.3039999999999,"body":"talked to, I've seen it from"},{"speaker":"Galen Low","startTime":1117.344,"endTime":1120.674,"body":"all sorts of different angles,"},{"speaker":"Galen Low","startTime":1117.344,"endTime":1120.674,"body":"but I would say that there"},{"speaker":"Galen Low","startTime":1120.674,"endTime":1123.234,"body":"are some sort of mistakes."},{"speaker":"Galen Low","startTime":1123.649,"endTime":1127.289,"body":"Or maybe even just, not"},{"speaker":"Galen Low","startTime":1123.649,"endTime":1127.289,"body":"necessarily logical conclusions"},{"speaker":"Galen Low","startTime":1127.289,"endTime":1130.229,"body":"that some companies are"},{"speaker":"Galen Low","startTime":1127.289,"endTime":1130.229,"body":"arriving at in their return"},{"speaker":"Galen Low","startTime":1130.229,"endTime":1132.149,"body":"to office sort of mandates."},{"speaker":"Galen Low","startTime":1132.509,"endTime":1134.479,"body":"The people you interact with"},{"speaker":"Galen Low","startTime":1132.509,"endTime":1134.479,"body":"what kind of mistakes do"},{"speaker":"Galen Low","startTime":1134.479,"endTime":1137.639,"body":"you see companies making or"},{"speaker":"Galen Low","startTime":1134.479,"endTime":1137.639,"body":"almost making that are putting"},{"speaker":"Galen Low","startTime":1137.6789999999999,"endTime":1140.589,"body":"unnecessary pressure on their"},{"speaker":"Galen Low","startTime":1137.6789999999999,"endTime":1140.589,"body":"projects and on their staff"},{"speaker":"Galen Low","startTime":1140.749,"endTime":1142.239,"body":"for maybe the wrong reasons?"},{"speaker":"Karla Eidem","startTime":1142.639,"endTime":1146.229,"body":"Yeah, I think"},{"speaker":"Karla Eidem","startTime":1142.639,"endTime":1146.229,"body":"our Pulse report also outlines"},{"speaker":"Karla Eidem","startTime":1146.239,"endTime":1149.229,"body":"that, that there is definitely"},{"speaker":"Karla Eidem","startTime":1146.239,"endTime":1149.229,"body":"a gap in perceptions about the"},{"speaker":"Karla Eidem","startTime":1149.229,"endTime":1150.769,"body":"effectiveness of remote work."},{"speaker":"Karla Eidem","startTime":1150.9289999999999,"endTime":1154.9089999999999,"body":"In fact, 35% of leaders see"},{"speaker":"Karla Eidem","startTime":1150.9289999999999,"endTime":1154.9089999999999,"body":"remote work as always or"},{"speaker":"Karla Eidem","startTime":1154.9089999999999,"endTime":1159.039,"body":"usually less effective than"},{"speaker":"Karla Eidem","startTime":1154.9089999999999,"endTime":1159.039,"body":"in person work compared to"},{"speaker":"Karla Eidem","startTime":1159.039,"endTime":1161.199,"body":"only 23% of project managers."},{"speaker":"Karla Eidem","startTime":1161.219,"endTime":1163.149,"body":"And this perception"},{"speaker":"Karla Eidem","startTime":1161.219,"endTime":1163.149,"body":"could be due to fear of"},{"speaker":"Karla Eidem","startTime":1163.149,"endTime":1164.449,"body":"decreased productivity."},{"speaker":"Karla Eidem","startTime":1164.774,"endTime":1168.0439999999999,"body":"So mandating return to"},{"speaker":"Karla Eidem","startTime":1164.774,"endTime":1168.0439999999999,"body":"work for the sake of better"},{"speaker":"Karla Eidem","startTime":1168.0439999999999,"endTime":1171.644,"body":"collaboration or innovation may"},{"speaker":"Karla Eidem","startTime":1168.0439999999999,"endTime":1171.644,"body":"not necessarily be the right"},{"speaker":"Karla Eidem","startTime":1171.644,"endTime":1173.344,"body":"path for project professionals."},{"speaker":"Karla Eidem","startTime":1173.604,"endTime":1176.114,"body":"I think organizations should"},{"speaker":"Karla Eidem","startTime":1173.604,"endTime":1176.114,"body":"definitely look at how"},{"speaker":"Karla Eidem","startTime":1176.124,"endTime":1177.214,"body":"projects are approached."},{"speaker":"Karla Eidem","startTime":1177.714,"endTime":1180.464,"body":"I said it earlier, it's"},{"speaker":"Karla Eidem","startTime":1177.714,"endTime":1180.464,"body":"not a one-size-fits-all."},{"speaker":"Karla Eidem","startTime":1180.484,"endTime":1182.974,"body":"You can't be just stuck"},{"speaker":"Karla Eidem","startTime":1180.484,"endTime":1182.974,"body":"in one way or the other."},{"speaker":"Karla Eidem","startTime":1182.974,"endTime":1185.834,"body":"And I see it, frankly,"},{"speaker":"Karla Eidem","startTime":1182.974,"endTime":1185.834,"body":"like you're a PM and"},{"speaker":"Karla Eidem","startTime":1185.834,"endTime":1186.584,"body":"you're like a mechanic."},{"speaker":"Karla Eidem","startTime":1186.844,"endTime":1189.3039999999999,"body":"You look at tools in your"},{"speaker":"Karla Eidem","startTime":1186.844,"endTime":1189.3039999999999,"body":"toolbox and assess which"},{"speaker":"Karla Eidem","startTime":1189.3039999999999,"endTime":1191.7939999999999,"body":"tool should yield the"},{"speaker":"Karla Eidem","startTime":1189.3039999999999,"endTime":1191.7939999999999,"body":"best result, should be"},{"speaker":"Karla Eidem","startTime":1191.7939999999999,"endTime":1193.114,"body":"used in what situation."},{"speaker":"Karla Eidem","startTime":1193.144,"endTime":1195.7939999999999,"body":"I mean, can I use a"},{"speaker":"Karla Eidem","startTime":1193.144,"endTime":1195.7939999999999,"body":"screwdriver to pound on a nail?"},{"speaker":"Karla Eidem","startTime":1195.934,"endTime":1197.974,"body":"Sure, I can do that."},{"speaker":"Karla Eidem","startTime":1198.174,"endTime":1201.7839999999999,"body":"But would I do it effectively"},{"speaker":"Karla Eidem","startTime":1198.174,"endTime":1201.7839999999999,"body":"or without hurting myself?"},{"speaker":"Karla Eidem","startTime":1201.954,"endTime":1204.474,"body":"Or would it take less effort"},{"speaker":"Karla Eidem","startTime":1201.954,"endTime":1204.474,"body":"and have a more accurate"},{"speaker":"Karla Eidem","startTime":1204.474,"endTime":1205.894,"body":"result if I just use a hammer?"},{"speaker":"Karla Eidem","startTime":1206.099,"endTime":1208.489,"body":"And our data also shows"},{"speaker":"Karla Eidem","startTime":1206.099,"endTime":1208.489,"body":"that a hybrid approach"},{"speaker":"Karla Eidem","startTime":1208.489,"endTime":1211.099,"body":"is gaining ground as the"},{"speaker":"Karla Eidem","startTime":1208.489,"endTime":1211.099,"body":"fit for purpose approach."},{"speaker":"Karla Eidem","startTime":1211.109,"endTime":1214.339,"body":"And this data, I hear it from"},{"speaker":"Karla Eidem","startTime":1211.109,"endTime":1214.339,"body":"the community conversations as"},{"speaker":"Karla Eidem","startTime":1214.339,"endTime":1217.989,"body":"well, and the winning blend of"},{"speaker":"Karla Eidem","startTime":1214.339,"endTime":1217.989,"body":"Agile and Predictive, it looks"},{"speaker":"Karla Eidem","startTime":1217.989,"endTime":1219.6589999999999,"body":"different for each organization."},{"speaker":"Karla Eidem","startTime":1219.859,"endTime":1223.039,"body":"And project performance"},{"speaker":"Karla Eidem","startTime":1219.859,"endTime":1223.039,"body":"levels wise, whether you use"},{"speaker":"Karla Eidem","startTime":1223.069,"endTime":1226.469,"body":"Agile versus Hybrid versus"},{"speaker":"Karla Eidem","startTime":1223.069,"endTime":1226.469,"body":"Predictive, I feel like it's"},{"speaker":"Karla Eidem","startTime":1226.489,"endTime":1230.569,"body":"the same argument as on site"},{"speaker":"Karla Eidem","startTime":1226.489,"endTime":1230.569,"body":"versus remote versus hybrid."},{"speaker":"Karla Eidem","startTime":1230.6689999999999,"endTime":1232.549,"body":"The results, the"},{"speaker":"Karla Eidem","startTime":1230.6689999999999,"endTime":1232.549,"body":"project performance"},{"speaker":"Karla Eidem","startTime":1232.549,"endTime":1233.689,"body":"levels are comparable."},{"speaker":"Karla Eidem","startTime":1233.964,"endTime":1238.334,"body":"And instead of just focusing"},{"speaker":"Karla Eidem","startTime":1233.964,"endTime":1238.334,"body":"on a singular methodology"},{"speaker":"Karla Eidem","startTime":1238.354,"endTime":1242.184,"body":"of projects, I would highly"},{"speaker":"Karla Eidem","startTime":1238.354,"endTime":1242.184,"body":"suggest that organizations"},{"speaker":"Karla Eidem","startTime":1242.184,"endTime":1245.529,"body":"really empower their teams"},{"speaker":"Karla Eidem","startTime":1242.184,"endTime":1245.529,"body":"to select the method or the"},{"speaker":"Karla Eidem","startTime":1245.609,"endTime":1248.789,"body":"combination of methods that"},{"speaker":"Karla Eidem","startTime":1245.609,"endTime":1248.789,"body":"fit the project at hand."},{"speaker":"Galen Low","startTime":1249.059,"endTime":1249.739,"body":"I love that."},{"speaker":"Galen Low","startTime":1249.789,"endTime":1251.9089999999999,"body":"Actually, what popped"},{"speaker":"Galen Low","startTime":1249.789,"endTime":1251.9089999999999,"body":"into my head was like"},{"speaker":"Galen Low","startTime":1251.9089999999999,"endTime":1253.379,"body":"a sommelier, right?"},{"speaker":"Galen Low","startTime":1253.4189999999999,"endTime":1256.319,"body":"You're like picking the"},{"speaker":"Galen Low","startTime":1253.4189999999999,"endTime":1256.319,"body":"right pairings of things"},{"speaker":"Galen Low","startTime":1256.319,"endTime":1259.339,"body":"because there's no wine"},{"speaker":"Galen Low","startTime":1256.319,"endTime":1259.339,"body":"that's just the best wine."},{"speaker":"Galen Low","startTime":1259.614,"endTime":1261.724,"body":"And there's no food"},{"speaker":"Galen Low","startTime":1259.614,"endTime":1261.724,"body":"that's just the best food."},{"speaker":"Galen Low","startTime":1261.724,"endTime":1263.384,"body":"It's like how these"},{"speaker":"Galen Low","startTime":1261.724,"endTime":1263.384,"body":"things interact."},{"speaker":"Galen Low","startTime":1263.384,"endTime":1264.174,"body":"It's going to be different."},{"speaker":"Galen Low","startTime":1264.174,"endTime":1265.7939999999999,"body":"It's going to be different"},{"speaker":"Galen Low","startTime":1264.174,"endTime":1265.7939999999999,"body":"for different people."},{"speaker":"Galen Low","startTime":1265.894,"endTime":1268.914,"body":"And, you start to imagine"},{"speaker":"Galen Low","startTime":1265.894,"endTime":1268.914,"body":"the project manager as being"},{"speaker":"Galen Low","startTime":1269.0339999999999,"endTime":1270.204,"body":"the one who owns this, right?"},{"speaker":"Galen Low","startTime":1270.224,"endTime":1273.184,"body":"The one who can advise and"},{"speaker":"Galen Low","startTime":1270.224,"endTime":1273.184,"body":"get inputs, ask questions"},{"speaker":"Galen Low","startTime":1273.204,"endTime":1274.274,"body":"like, what do you need, right?"},{"speaker":"Galen Low","startTime":1274.314,"endTime":1276.2839999999999,"body":"Coming back to your thing"},{"speaker":"Galen Low","startTime":1274.314,"endTime":1276.2839999999999,"body":"earlier, tell me what you need."},{"speaker":"Galen Low","startTime":1276.5539999999999,"endTime":1277.214,"body":"What do you like?"},{"speaker":"Galen Low","startTime":1277.384,"endTime":1279.344,"body":"I'm like, okay, we're"},{"speaker":"Galen Low","startTime":1277.384,"endTime":1279.344,"body":"gonna craft this approach."},{"speaker":"Galen Low","startTime":1279.384,"endTime":1281.624,"body":"And I've been really impressed"},{"speaker":"Galen Low","startTime":1279.384,"endTime":1281.624,"body":"with PMI, especially in,"},{"speaker":"Galen Low","startTime":1281.644,"endTime":1284.314,"body":"7th edition of the PMBOK,"},{"speaker":"Galen Low","startTime":1281.644,"endTime":1284.314,"body":"where, it has really"},{"speaker":"Galen Low","startTime":1284.314,"endTime":1285.684,"body":"embraced tailoring, right?"},{"speaker":"Galen Low","startTime":1285.684,"endTime":1288.194,"body":"It's embraced this"},{"speaker":"Galen Low","startTime":1285.684,"endTime":1288.194,"body":"customization because, there"},{"speaker":"Galen Low","startTime":1288.194,"endTime":1289.734,"body":"isn't just one single way."},{"speaker":"Galen Low","startTime":1289.764,"endTime":1292.849,"body":"And, to your point if you're"},{"speaker":"Galen Low","startTime":1289.764,"endTime":1292.849,"body":"a screwdriver organization"},{"speaker":"Galen Low","startTime":1292.849,"endTime":1295.149,"body":"but you need to drive a nail"},{"speaker":"Galen Low","startTime":1292.849,"endTime":1295.149,"body":"don't use a screwdriver."},{"speaker":"Galen Low","startTime":1295.349,"endTime":1296.879,"body":"Try and figure on a better way."},{"speaker":"Galen Low","startTime":1296.889,"endTime":1299.569,"body":"Just because you've been using"},{"speaker":"Galen Low","startTime":1296.889,"endTime":1299.569,"body":"a screwdriver for the past ten"},{"speaker":"Galen Low","startTime":1299.569,"endTime":1302.1789999999999,"body":"years doesn't mean it's gonna be"},{"speaker":"Galen Low","startTime":1299.569,"endTime":1302.1789999999999,"body":"the right tool for the future."},{"speaker":"Galen Low","startTime":1302.4089999999999,"endTime":1304.699,"body":"It's just such a epiphany for"},{"speaker":"Galen Low","startTime":1302.4089999999999,"endTime":1304.699,"body":"me, actually, in terms of,"},{"speaker":"Galen Low","startTime":1304.809,"endTime":1308.519,"body":"you know, who owns the way of"},{"speaker":"Galen Low","startTime":1304.809,"endTime":1308.519,"body":"working within a given project"},{"speaker":"Galen Low","startTime":1308.529,"endTime":1312.089,"body":"when various teams who have"},{"speaker":"Galen Low","startTime":1308.529,"endTime":1312.089,"body":"their own SOPs, their own ways"},{"speaker":"Galen Low","startTime":1312.089,"endTime":1314.589,"body":"of working on a day to day"},{"speaker":"Galen Low","startTime":1312.089,"endTime":1314.589,"body":"basis are coming together."},{"speaker":"Galen Low","startTime":1314.639,"endTime":1317.579,"body":"And, there's a sort of collision"},{"speaker":"Galen Low","startTime":1314.639,"endTime":1317.579,"body":"and who's going to smooth that"},{"speaker":"Galen Low","startTime":1317.579,"endTime":1320.609,"body":"out and make sure that the work"},{"speaker":"Galen Low","startTime":1317.579,"endTime":1320.609,"body":"is clear, that the methods are"},{"speaker":"Galen Low","startTime":1320.609,"endTime":1324.349,"body":"clear and that it's like fit"},{"speaker":"Galen Low","startTime":1320.609,"endTime":1324.349,"body":"for that particular project."},{"speaker":"Karla Eidem","startTime":1324.349,"endTime":1326.744,"body":"And it's"},{"speaker":"Karla Eidem","startTime":1324.349,"endTime":1326.744,"body":"equally important for us"},{"speaker":"Karla Eidem","startTime":1326.744,"endTime":1330.239,"body":"project managers to be really"},{"speaker":"Karla Eidem","startTime":1326.744,"endTime":1330.239,"body":"good storytellers, right?"},{"speaker":"Karla Eidem","startTime":1330.239,"endTime":1334.139,"body":"I think it's up to us to also"},{"speaker":"Karla Eidem","startTime":1330.239,"endTime":1334.139,"body":"highlight the value of project"},{"speaker":"Karla Eidem","startTime":1334.1689999999999,"endTime":1337.279,"body":"management instead of focusing"},{"speaker":"Karla Eidem","startTime":1334.1689999999999,"endTime":1337.279,"body":"on one way or the other."},{"speaker":"Karla Eidem","startTime":1337.329,"endTime":1340.029,"body":"So I think that's a challenge"},{"speaker":"Karla Eidem","startTime":1337.329,"endTime":1340.029,"body":"for us project managers"},{"speaker":"Karla Eidem","startTime":1340.069,"endTime":1342.389,"body":"too, and not necessarily"},{"speaker":"Karla Eidem","startTime":1340.069,"endTime":1342.389,"body":"just the organizations."},{"speaker":"Galen Low","startTime":1342.749,"endTime":1343.4189999999999,"body":"Absolutely."},{"speaker":"Galen Low","startTime":1343.749,"endTime":1346.089,"body":"I wonder if we could talk a"},{"speaker":"Galen Low","startTime":1343.749,"endTime":1346.089,"body":"bit about data because, we're"},{"speaker":"Galen Low","startTime":1346.089,"endTime":1348.949,"body":"talking about this report and,"},{"speaker":"Galen Low","startTime":1346.089,"endTime":1348.949,"body":"we are getting a sense of sort"},{"speaker":"Galen Low","startTime":1348.949,"endTime":1352.4189999999999,"body":"of productivity and we're saying"},{"speaker":"Galen Low","startTime":1348.949,"endTime":1352.4189999999999,"body":"that, yeah, maybe it's not one"},{"speaker":"Galen Low","startTime":1352.4189999999999,"endTime":1353.809,"body":"camp versus the other, right?"},{"speaker":"Galen Low","startTime":1353.809,"endTime":1355.469,"body":"Maybe it's not in"},{"speaker":"Galen Low","startTime":1353.809,"endTime":1355.469,"body":"person versus remote."},{"speaker":"Galen Low","startTime":1355.469,"endTime":1358.359,"body":"But maybe it's this whole"},{"speaker":"Galen Low","startTime":1355.469,"endTime":1358.359,"body":"spectrum of hybrid in between,"},{"speaker":"Galen Low","startTime":1358.499,"endTime":1361.189,"body":"but even for organizations"},{"speaker":"Galen Low","startTime":1358.499,"endTime":1361.189,"body":"tackling it that way, like"},{"speaker":"Galen Low","startTime":1361.349,"endTime":1364.099,"body":"what kind of data points"},{"speaker":"Galen Low","startTime":1361.349,"endTime":1364.099,"body":"should they be focusing on"},{"speaker":"Galen Low","startTime":1364.129,"endTime":1368.119,"body":"to really understand how well"},{"speaker":"Galen Low","startTime":1364.129,"endTime":1368.119,"body":"their projects are actually"},{"speaker":"Galen Low","startTime":1368.119,"endTime":1371.649,"body":"running in this sort of new"},{"speaker":"Galen Low","startTime":1368.119,"endTime":1371.649,"body":"age where it might not be,"},{"speaker":"Galen Low","startTime":1371.839,"endTime":1375.079,"body":"Oh yeah, like that project we"},{"speaker":"Galen Low","startTime":1371.839,"endTime":1375.079,"body":"did in 2019 in person was way"},{"speaker":"Galen Low","startTime":1375.089,"endTime":1377.089,"body":"better than this, 2024 project."},{"speaker":"Galen Low","startTime":1377.399,"endTime":1378.4189999999999,"body":"What are the data points?"},{"speaker":"Galen Low","startTime":1378.4189999999999,"endTime":1380.499,"body":"What are the metrics that"},{"speaker":"Galen Low","startTime":1378.4189999999999,"endTime":1380.499,"body":"people should be looking"},{"speaker":"Galen Low","startTime":1380.499,"endTime":1383.529,"body":"at when they're looking"},{"speaker":"Galen Low","startTime":1380.499,"endTime":1383.529,"body":"at, is this working as well"},{"speaker":"Galen Low","startTime":1383.529,"endTime":1384.889,"body":"as it did, pre pandemic?"},{"speaker":"Karla Eidem","startTime":1385.229,"endTime":1386.999,"body":"So from the Pulse"},{"speaker":"Karla Eidem","startTime":1385.229,"endTime":1386.999,"body":"of the professional report"},{"speaker":"Karla Eidem","startTime":1386.999,"endTime":1389.4189999999999,"body":"that I mentioned earlier,"},{"speaker":"Karla Eidem","startTime":1386.999,"endTime":1389.4189999999999,"body":"I already gave you the"},{"speaker":"Karla Eidem","startTime":1389.4189999999999,"endTime":1390.709,"body":"project performance, right?"},{"speaker":"Karla Eidem","startTime":1390.739,"endTime":1395.1789999999999,"body":"That regardless of what"},{"speaker":"Karla Eidem","startTime":1390.739,"endTime":1395.1789999999999,"body":"you do, there's a 73-74%"},{"speaker":"Karla Eidem","startTime":1395.329,"endTime":1396.649,"body":"project performance rate."},{"speaker":"Karla Eidem","startTime":1396.6689999999999,"endTime":1399.799,"body":"So that's definitely one of"},{"speaker":"Karla Eidem","startTime":1396.6689999999999,"endTime":1399.799,"body":"the data points and enabling"},{"speaker":"Karla Eidem","startTime":1399.799,"endTime":1403.439,"body":"teams to adapt is the key factor"},{"speaker":"Karla Eidem","startTime":1399.799,"endTime":1403.439,"body":"leading to greater performance."},{"speaker":"Karla Eidem","startTime":1403.724,"endTime":1406.274,"body":"Another thing that I can"},{"speaker":"Karla Eidem","startTime":1403.724,"endTime":1406.274,"body":"mention is that four out of"},{"speaker":"Karla Eidem","startTime":1406.274,"endTime":1409.764,"body":"five employees who have worked"},{"speaker":"Karla Eidem","startTime":1406.274,"endTime":1409.764,"body":"in those flexible work models"},{"speaker":"Karla Eidem","startTime":1409.764,"endTime":1412.264,"body":"over the past two years,"},{"speaker":"Karla Eidem","startTime":1409.764,"endTime":1412.264,"body":"they want to retain them."},{"speaker":"Karla Eidem","startTime":1412.584,"endTime":1415.764,"body":"So it's important to understand"},{"speaker":"Karla Eidem","startTime":1412.584,"endTime":1415.764,"body":"what your employees want."},{"speaker":"Karla Eidem","startTime":1415.924,"endTime":1418.314,"body":"And more importantly, don't,"},{"speaker":"Karla Eidem","startTime":1415.924,"endTime":1418.314,"body":"let's not forget about the"},{"speaker":"Karla Eidem","startTime":1418.314,"endTime":1420.354,"body":"project manager too, right?"},{"speaker":"Karla Eidem","startTime":1420.354,"endTime":1423.354,"body":"We're focusing on the projects,"},{"speaker":"Karla Eidem","startTime":1420.354,"endTime":1423.354,"body":"on the organizational goals,"},{"speaker":"Karla Eidem","startTime":1423.354,"endTime":1425.874,"body":"et cetera, but let's not forget"},{"speaker":"Karla Eidem","startTime":1423.354,"endTime":1425.874,"body":"about the project managers."},{"speaker":"Karla Eidem","startTime":1425.914,"endTime":1427.724,"body":"And so that's just"},{"speaker":"Karla Eidem","startTime":1425.914,"endTime":1427.724,"body":"the key point to make."},{"speaker":"Karla Eidem","startTime":1428.004,"endTime":1430.524,"body":"Another thing that I wanted"},{"speaker":"Karla Eidem","startTime":1428.004,"endTime":1430.524,"body":"to highlight is that to"},{"speaker":"Karla Eidem","startTime":1430.524,"endTime":1434.064,"body":"improve project performance,"},{"speaker":"Karla Eidem","startTime":1430.524,"endTime":1434.064,"body":"organizations can provide"},{"speaker":"Karla Eidem","startTime":1434.084,"endTime":1438.059,"body":"critical enablers to help teens"},{"speaker":"Karla Eidem","startTime":1434.084,"endTime":1438.059,"body":"become more empowered, build"},{"speaker":"Karla Eidem","startTime":1438.059,"endTime":1441.609,"body":"new skills, nurture a culture"},{"speaker":"Karla Eidem","startTime":1438.059,"endTime":1441.609,"body":"and resilience, and practice a"},{"speaker":"Karla Eidem","startTime":1441.609,"endTime":1443.249,"body":"continuous learning attitude."},{"speaker":"Karla Eidem","startTime":1443.249,"endTime":1446.449,"body":"And our data shows that those"},{"speaker":"Karla Eidem","startTime":1443.249,"endTime":1446.449,"body":"organizations that offer"},{"speaker":"Karla Eidem","startTime":1446.449,"endTime":1449.939,"body":"at least three enablers,"},{"speaker":"Karla Eidem","startTime":1446.449,"endTime":1449.939,"body":"supportive programs, such"},{"speaker":"Karla Eidem","startTime":1449.939,"endTime":1453.469,"body":"as mentoring, training,"},{"speaker":"Karla Eidem","startTime":1449.939,"endTime":1453.469,"body":"communities of practice and"},{"speaker":"Karla Eidem","startTime":1453.469,"endTime":1455.979,"body":"mental health resources,"},{"speaker":"Karla Eidem","startTime":1453.469,"endTime":1455.979,"body":"they demonstrate project"},{"speaker":"Karla Eidem","startTime":1455.979,"endTime":1460.689,"body":"performance 8.3 percentage"},{"speaker":"Karla Eidem","startTime":1455.979,"endTime":1460.689,"body":"points higher than those that"},{"speaker":"Karla Eidem","startTime":1460.739,"endTime":1462.899,"body":"don't offer the enablers."},{"speaker":"Karla Eidem","startTime":1463.349,"endTime":1466.549,"body":"So that's just key thing to note"},{"speaker":"Karla Eidem","startTime":1463.349,"endTime":1466.549,"body":"there that there's definitely"},{"speaker":"Karla Eidem","startTime":1466.569,"endTime":1469.939,"body":"benefit in not just thinking"},{"speaker":"Karla Eidem","startTime":1466.569,"endTime":1469.939,"body":"about the ways of working, but"},{"speaker":"Karla Eidem","startTime":1469.939,"endTime":1473.519,"body":"also providing those tools and"},{"speaker":"Karla Eidem","startTime":1469.939,"endTime":1473.519,"body":"resources and even a community,"},{"speaker":"Karla Eidem","startTime":1473.729,"endTime":1475.1589999999999,"body":"right, for the project managers."},{"speaker":"Galen Low","startTime":1475.469,"endTime":1476.849,"body":"It's really"},{"speaker":"Galen Low","startTime":1475.469,"endTime":1476.849,"body":"interesting because like,"},{"speaker":"Galen Low","startTime":1477.059,"endTime":1478.359,"body":"humans are pretty smart, right?"},{"speaker":"Galen Low","startTime":1478.449,"endTime":1480.069,"body":"And you were saying like,"},{"speaker":"Galen Low","startTime":1478.449,"endTime":1480.069,"body":"let's not forget about"},{"speaker":"Galen Low","startTime":1480.069,"endTime":1480.949,"body":"the project managers."},{"speaker":"Galen Low","startTime":1480.949,"endTime":1483.259,"body":"And in some ways, let's not"},{"speaker":"Galen Low","startTime":1480.949,"endTime":1483.259,"body":"sort of forget about the"},{"speaker":"Galen Low","startTime":1483.259,"endTime":1486.959,"body":"people and their skills and"},{"speaker":"Galen Low","startTime":1483.259,"endTime":1486.959,"body":"and what they want from it."},{"speaker":"Galen Low","startTime":1487.059,"endTime":1490.279,"body":"And, I see some conversations"},{"speaker":"Galen Low","startTime":1487.059,"endTime":1490.279,"body":"about return to office that are"},{"speaker":"Galen Low","startTime":1490.279,"endTime":1495.9089999999999,"body":"very mechanical, I guess, like"},{"speaker":"Galen Low","startTime":1490.279,"endTime":1495.9089999999999,"body":"we have humans that work for us."},{"speaker":"Galen Low","startTime":1495.9089999999999,"endTime":1498.469,"body":"We need them to be here"},{"speaker":"Galen Low","startTime":1495.9089999999999,"endTime":1498.469,"body":"in this piece of real"},{"speaker":"Galen Low","startTime":1498.469,"endTime":1499.279,"body":"estate that we've leased."},{"speaker":"Galen Low","startTime":1499.754,"endTime":1502.0439999999999,"body":"The end of versus the"},{"speaker":"Galen Low","startTime":1499.754,"endTime":1502.0439999999999,"body":"what's in it for me, right?"},{"speaker":"Galen Low","startTime":1502.0439999999999,"endTime":1503.874,"body":"Like actually, when you do"},{"speaker":"Galen Low","startTime":1502.0439999999999,"endTime":1503.874,"body":"think about some of these"},{"speaker":"Galen Low","startTime":1503.924,"endTime":1506.314,"body":"things coming back to the war"},{"speaker":"Galen Low","startTime":1503.924,"endTime":1506.314,"body":"room and having fun, right,"},{"speaker":"Galen Low","startTime":1506.324,"endTime":1507.8039999999999,"body":"even if the work is not fun."},{"speaker":"Galen Low","startTime":1508.014,"endTime":1511.454,"body":"A lot of my sort of fondest"},{"speaker":"Galen Low","startTime":1508.014,"endTime":1511.454,"body":"memories of project work"},{"speaker":"Galen Low","startTime":1511.704,"endTime":1513.184,"body":"are because of that."},{"speaker":"Galen Low","startTime":1513.194,"endTime":1515.504,"body":"It's like this sort of"},{"speaker":"Galen Low","startTime":1513.194,"endTime":1515.504,"body":"camaraderie, it's learning"},{"speaker":"Galen Low","startTime":1515.504,"endTime":1517.364,"body":"new skills from people, cause"},{"speaker":"Galen Low","startTime":1515.504,"endTime":1517.364,"body":"you're sitting next to them"},{"speaker":"Galen Low","startTime":1517.364,"endTime":1518.108,"body":"and they're doing a thing."},{"speaker":"Galen Low","startTime":1518.108,"endTime":1520.5439999999999,"body":"You're like, I didn't even know"},{"speaker":"Galen Low","startTime":1518.108,"endTime":1520.5439999999999,"body":"that's how you did your job."},{"speaker":"Galen Low","startTime":1520.674,"endTime":1522.264,"body":"And I'm not going to sit"},{"speaker":"Galen Low","startTime":1520.674,"endTime":1522.264,"body":"here on new, whatever"},{"speaker":"Galen Low","startTime":1522.264,"endTime":1524.404,"body":"it's Microsoft teams and"},{"speaker":"Galen Low","startTime":1522.264,"endTime":1524.404,"body":"just watch your screen."},{"speaker":"Galen Low","startTime":1524.494,"endTime":1525.144,"body":"That's creepy."},{"speaker":"Galen Low","startTime":1525.144,"endTime":1527.624,"body":"But you know, when we're"},{"speaker":"Galen Low","startTime":1525.144,"endTime":1527.624,"body":"together, when we're growing,"},{"speaker":"Galen Low","startTime":1527.624,"endTime":1531.064,"body":"when we're developing together,"},{"speaker":"Galen Low","startTime":1527.624,"endTime":1531.064,"body":"like that aligns with what we"},{"speaker":"Galen Low","startTime":1531.064,"endTime":1534.164,"body":"want in terms of gratification"},{"speaker":"Galen Low","startTime":1531.064,"endTime":1534.164,"body":"from our jobs, spend enough"},{"speaker":"Galen Low","startTime":1534.164,"endTime":1536.704,"body":"time doing these jobs, we"},{"speaker":"Galen Low","startTime":1534.164,"endTime":1536.704,"body":"want to be able to grow."},{"speaker":"Galen Low","startTime":1536.704,"endTime":1538.954,"body":"And, in some ways I was like,"},{"speaker":"Galen Low","startTime":1536.704,"endTime":1538.954,"body":"wow eight plus percentage"},{"speaker":"Galen Low","startTime":1538.954,"endTime":1541.924,"body":"points difference when they"},{"speaker":"Galen Low","startTime":1538.954,"endTime":1541.924,"body":"are focusing on sort of talent"},{"speaker":"Galen Low","startTime":1541.934,"endTime":1543.644,"body":"development and, mental health."},{"speaker":"Galen Low","startTime":1543.934,"endTime":1545.739,"body":"And then at the same time,"},{"speaker":"Galen Low","startTime":1543.934,"endTime":1545.739,"body":"I'm like, I shouldn't"},{"speaker":"Galen Low","startTime":1545.749,"endTime":1546.619,"body":"be surprised by that."},{"speaker":"Galen Low","startTime":1546.619,"endTime":1548.859,"body":"In some ways, no one should"},{"speaker":"Galen Low","startTime":1546.619,"endTime":1548.859,"body":"be surprised by that because,"},{"speaker":"Galen Low","startTime":1549.029,"endTime":1551.849,"body":"yeah, it's like taking care of"},{"speaker":"Galen Low","startTime":1549.029,"endTime":1551.849,"body":"the people and supporting them"},{"speaker":"Galen Low","startTime":1552.029,"endTime":1554.829,"body":"to do the work so that they"},{"speaker":"Galen Low","startTime":1552.029,"endTime":1554.829,"body":"can grow, not just staying the"},{"speaker":"Galen Low","startTime":1554.829,"endTime":1558.6789999999999,"body":"same or trying to do, get back"},{"speaker":"Galen Low","startTime":1554.829,"endTime":1558.6789999999999,"body":"to baseline, but in the office."},{"speaker":"Galen Low","startTime":1558.779,"endTime":1562.219,"body":"It's actually much more about"},{"speaker":"Galen Low","startTime":1558.779,"endTime":1562.219,"body":"humans and growth and actually"},{"speaker":"Galen Low","startTime":1562.269,"endTime":1566.104,"body":"coming through something like"},{"speaker":"Galen Low","startTime":1562.269,"endTime":1566.104,"body":"a pandemic, but also just"},{"speaker":"Galen Low","startTime":1566.104,"endTime":1570.184,"body":"recognizing that the ways that"},{"speaker":"Galen Low","startTime":1566.104,"endTime":1570.184,"body":"we work change all the time."},{"speaker":"Galen Low","startTime":1570.414,"endTime":1572.624,"body":"And, that's coming back"},{"speaker":"Galen Low","startTime":1570.414,"endTime":1572.624,"body":"to, PMI and the PMBOK."},{"speaker":"Galen Low","startTime":1572.674,"endTime":1573.904,"body":"I honestly, I was impressed."},{"speaker":"Galen Low","startTime":1573.904,"endTime":1575.224,"body":"I studied the 5th edition."},{"speaker":"Galen Low","startTime":1575.364,"endTime":1576.484,"body":"I didn't read the 6th edition."},{"speaker":"Karla Eidem","startTime":1576.584,"endTime":1576.724,"body":"Yep."},{"speaker":"Karla Eidem","startTime":1577.004,"endTime":1577.7839999999999,"body":"I remember."},{"speaker":"Karla Eidem","startTime":1578.069,"endTime":1579.629,"body":"I did the same, 5th and 6th."},{"speaker":"Karla Eidem","startTime":1579.649,"endTime":1579.9089999999999,"body":"Yeah."},{"speaker":"Galen Low","startTime":1580.259,"endTime":1580.859,"body":"That was pretty good."},{"speaker":"Galen Low","startTime":1580.859,"endTime":1581.6789999999999,"body":"6th kind of thick."},{"speaker":"Galen Low","startTime":1582.989,"endTime":1585.359,"body":"But 7 was just such"},{"speaker":"Galen Low","startTime":1582.989,"endTime":1585.359,"body":"an interesting read."},{"speaker":"Galen Low","startTime":1585.589,"endTime":1587.539,"body":"And I know I'm nerding"},{"speaker":"Galen Low","startTime":1585.589,"endTime":1587.539,"body":"out, but for folks, the 7th"},{"speaker":"Galen Low","startTime":1587.559,"endTime":1590.619,"body":"edition of the PMBOK from"},{"speaker":"Galen Low","startTime":1587.559,"endTime":1590.619,"body":"PMI is quite a difference."},{"speaker":"Galen Low","startTime":1590.619,"endTime":1594.559,"body":"It's quite a departure and it"},{"speaker":"Galen Low","startTime":1590.619,"endTime":1594.559,"body":"highlights the dynamic ways"},{"speaker":"Galen Low","startTime":1594.579,"endTime":1598.339,"body":"of working that there is no"},{"speaker":"Galen Low","startTime":1594.579,"endTime":1598.339,"body":"sort of camp to belong to."},{"speaker":"Galen Low","startTime":1598.339,"endTime":1599.369,"body":"There's no right or wrong."},{"speaker":"Galen Low","startTime":1599.399,"endTime":1602.1589999999999,"body":"There's no construction"},{"speaker":"Galen Low","startTime":1599.399,"endTime":1602.1589999999999,"body":"projects need this and"},{"speaker":"Galen Low","startTime":1602.1589999999999,"endTime":1603.299,"body":"healthcare projects need that."},{"speaker":"Galen Low","startTime":1603.329,"endTime":1605.539,"body":"And there's, no argument"},{"speaker":"Galen Low","startTime":1603.329,"endTime":1605.539,"body":"to be had about it."},{"speaker":"Galen Low","startTime":1605.539,"endTime":1608.994,"body":"It's about sort of understanding"},{"speaker":"Galen Low","startTime":1605.539,"endTime":1608.994,"body":"the work, understanding the"},{"speaker":"Galen Low","startTime":1608.994,"endTime":1612.414,"body":"goals, understanding the"},{"speaker":"Galen Low","startTime":1608.994,"endTime":1612.414,"body":"people, and just sort of"},{"speaker":"Galen Low","startTime":1612.584,"endTime":1613.844,"body":"doing the pairings, right?"},{"speaker":"Galen Low","startTime":1614.694,"endTime":1617.274,"body":"Being the sommelier in"},{"speaker":"Galen Low","startTime":1614.694,"endTime":1617.274,"body":"some way, shape, or form."},{"speaker":"Galen Low","startTime":1617.614,"endTime":1618.254,"body":"I love that."},{"speaker":"Galen Low","startTime":1618.484,"endTime":1622.614,"body":"I wonder if we can gaze off into"},{"speaker":"Galen Low","startTime":1618.484,"endTime":1622.614,"body":"the future, but also if I can"},{"speaker":"Galen Low","startTime":1622.614,"endTime":1624.494,"body":"maybe ask some tough questions."},{"speaker":"Karla Eidem","startTime":1624.954,"endTime":1625.194,"body":"Sure!"},{"speaker":"Galen Low","startTime":1625.974,"endTime":1628.244,"body":"Because, I think"},{"speaker":"Galen Low","startTime":1625.974,"endTime":1628.244,"body":"I've been framing this around"},{"speaker":"Galen Low","startTime":1628.244,"endTime":1629.474,"body":"return to office, right?"},{"speaker":"Galen Low","startTime":1629.614,"endTime":1631.384,"body":"And I know there's folks"},{"speaker":"Galen Low","startTime":1629.614,"endTime":1631.384,"body":"listening and there's there's"},{"speaker":"Galen Low","startTime":1631.384,"endTime":1632.604,"body":"folks in my community as well."},{"speaker":"Galen Low","startTime":1632.604,"endTime":1636.174,"body":"They'll be like, this is remote"},{"speaker":"Galen Low","startTime":1632.604,"endTime":1636.174,"body":"hybrid project management thing."},{"speaker":"Galen Low","startTime":1636.224,"endTime":1637.124,"body":"This is not new."},{"speaker":"Galen Low","startTime":1637.374,"endTime":1638.7939999999999,"body":"We've been doing it for decades."},{"speaker":"Galen Low","startTime":1639.024,"endTime":1641.724,"body":"There's a lot of organizations"},{"speaker":"Galen Low","startTime":1639.024,"endTime":1641.724,"body":"like tech organizations"},{"speaker":"Galen Low","startTime":1641.724,"endTime":1642.774,"body":"here, chasing the sun."},{"speaker":"Galen Low","startTime":1642.774,"endTime":1644.694,"body":"They've got, people"},{"speaker":"Galen Low","startTime":1642.774,"endTime":1644.694,"body":"all around the world."},{"speaker":"Galen Low","startTime":1644.834,"endTime":1647.894,"body":"So is it a cop out for"},{"speaker":"Galen Low","startTime":1644.834,"endTime":1647.894,"body":"organizations to say that"},{"speaker":"Galen Low","startTime":1647.894,"endTime":1650.0539999999999,"body":"people need to get back"},{"speaker":"Galen Low","startTime":1647.894,"endTime":1650.0539999999999,"body":"into the office so that"},{"speaker":"Galen Low","startTime":1650.0539999999999,"endTime":1651.514,"body":"projects run more smoothly?"},{"speaker":"Karla Eidem","startTime":1651.779,"endTime":1654.389,"body":"It's taking me"},{"speaker":"Karla Eidem","startTime":1651.779,"endTime":1654.389,"body":"back really just you talking"},{"speaker":"Karla Eidem","startTime":1654.389,"endTime":1657.339,"body":"about, it's not new, but"},{"speaker":"Karla Eidem","startTime":1654.389,"endTime":1657.339,"body":"when I started my career"},{"speaker":"Karla Eidem","startTime":1657.34,"endTime":1661.989,"body":"in 2005, I was already on a"},{"speaker":"Karla Eidem","startTime":1657.34,"endTime":1661.989,"body":"hybrid and remote situation."},{"speaker":"Karla Eidem","startTime":1661.989,"endTime":1664.099,"body":"I was in banking, not"},{"speaker":"Karla Eidem","startTime":1661.989,"endTime":1664.099,"body":"a banker, but I was in"},{"speaker":"Karla Eidem","startTime":1664.109,"endTime":1668.375,"body":"banking, but my projects"},{"speaker":"Karla Eidem","startTime":1664.109,"endTime":1668.375,"body":"were for the UK offices, and"},{"speaker":"Karla Eidem","startTime":1668.375,"endTime":1669.325,"body":"I was in the Philippines."},{"speaker":"Karla Eidem","startTime":1669.665,"endTime":1672.495,"body":"So this is not new"},{"speaker":"Karla Eidem","startTime":1669.665,"endTime":1672.495,"body":"to organizations."},{"speaker":"Karla Eidem","startTime":1672.495,"endTime":1674.345,"body":"And in fact, I still"},{"speaker":"Karla Eidem","startTime":1672.495,"endTime":1674.345,"body":"remember, but back then"},{"speaker":"Karla Eidem","startTime":1674.355,"endTime":1675.2549999999999,"body":"we didn't have a video."},{"speaker":"Karla Eidem","startTime":1675.2649999999999,"endTime":1679.325,"body":"We had the conference call"},{"speaker":"Karla Eidem","startTime":1675.2649999999999,"endTime":1679.325,"body":"spider looking contraption."},{"speaker":"Karla Eidem","startTime":1679.335,"endTime":1680.245,"body":"You remember that, Galen?"},{"speaker":"Galen Low","startTime":1680.7749999999999,"endTime":1681.475,"body":"I love those."},{"speaker":"Karla Eidem","startTime":1682.0249999999999,"endTime":1683.055,"body":"So I remember that."},{"speaker":"Karla Eidem","startTime":1683.055,"endTime":1687.0439999999999,"body":"But just going back to your"},{"speaker":"Karla Eidem","startTime":1683.055,"endTime":1687.0439999999999,"body":"question, I think if COVID 19"},{"speaker":"Karla Eidem","startTime":1687.045,"endTime":1691.875,"body":"taught us anything, it's that we"},{"speaker":"Karla Eidem","startTime":1687.045,"endTime":1691.875,"body":"can adapt to new ways of working"},{"speaker":"Karla Eidem","startTime":1691.905,"endTime":1695.565,"body":"and that not every solution"},{"speaker":"Karla Eidem","startTime":1691.905,"endTime":1695.565,"body":"is going to work for every"},{"speaker":"Karla Eidem","startTime":1695.565,"endTime":1697.625,"body":"organization or project team."},{"speaker":"Karla Eidem","startTime":1697.895,"endTime":1702.365,"body":"And in fact, organizations and"},{"speaker":"Karla Eidem","startTime":1697.895,"endTime":1702.365,"body":"project managers are equally"},{"speaker":"Karla Eidem","startTime":1702.365,"endTime":1706.935,"body":"responsible for ensuring"},{"speaker":"Karla Eidem","startTime":1702.365,"endTime":1706.935,"body":"that projects are successful."},{"speaker":"Karla Eidem","startTime":1706.945,"endTime":1709.435,"body":"They're meeting,"},{"speaker":"Karla Eidem","startTime":1706.945,"endTime":1709.435,"body":"organizational goals and"},{"speaker":"Karla Eidem","startTime":1709.465,"endTime":1711.035,"body":"aligned to the strategy."},{"speaker":"Karla Eidem","startTime":1711.215,"endTime":1716.035,"body":"And that to have that knowledge"},{"speaker":"Karla Eidem","startTime":1711.215,"endTime":1716.035,"body":"that simply implementing a"},{"speaker":"Karla Eidem","startTime":1716.035,"endTime":1719.645,"body":"return to office mandate,"},{"speaker":"Karla Eidem","startTime":1716.035,"endTime":1719.645,"body":"again, going back to the data"},{"speaker":"Karla Eidem","startTime":1719.675,"endTime":1722.995,"body":"of the research that we did"},{"speaker":"Karla Eidem","startTime":1719.675,"endTime":1722.995,"body":"doesn't necessarily bring you"},{"speaker":"Karla Eidem","startTime":1723.235,"endTime":1724.785,"body":"a more successful project."},{"speaker":"Karla Eidem","startTime":1724.835,"endTime":1726.855,"body":"Very, very slim"},{"speaker":"Karla Eidem","startTime":1724.835,"endTime":1726.855,"body":"difference, right?"},{"speaker":"Karla Eidem","startTime":1726.885,"endTime":1731.325,"body":"But I want to highlight that"},{"speaker":"Karla Eidem","startTime":1726.885,"endTime":1731.325,"body":"it's between the project manager"},{"speaker":"Karla Eidem","startTime":1731.345,"endTime":1735.125,"body":"and the organizations, we are"},{"speaker":"Karla Eidem","startTime":1731.345,"endTime":1735.125,"body":"equally responsible for that."},{"speaker":"Karla Eidem","startTime":1735.3799999999999,"endTime":1737.6499999999999,"body":"Because yeah, there might be"},{"speaker":"Karla Eidem","startTime":1735.3799999999999,"endTime":1737.6499999999999,"body":"some project managers that"},{"speaker":"Karla Eidem","startTime":1737.68,"endTime":1741.58,"body":"are not utilizing their tools,"},{"speaker":"Karla Eidem","startTime":1737.68,"endTime":1741.58,"body":"or maybe they don't know"},{"speaker":"Karla Eidem","startTime":1741.58,"endTime":1744.99,"body":"it, or maybe they don't want"},{"speaker":"Karla Eidem","startTime":1741.58,"endTime":1744.99,"body":"to, but by being adaptable"},{"speaker":"Karla Eidem","startTime":1744.99,"endTime":1748.35,"body":"and resilient and working"},{"speaker":"Karla Eidem","startTime":1744.99,"endTime":1748.35,"body":"with teams effectively,"},{"speaker":"Karla Eidem","startTime":1748.35,"endTime":1751.84,"body":"regardless of location,"},{"speaker":"Karla Eidem","startTime":1748.35,"endTime":1751.84,"body":"you can have the work done."},{"speaker":"Karla Eidem","startTime":1752.04,"endTime":1754.95,"body":"You don't necessarily have to"},{"speaker":"Karla Eidem","startTime":1752.04,"endTime":1754.95,"body":"lean on one place or the other."},{"speaker":"Karla Eidem","startTime":1754.95,"endTime":1756.75,"body":"And I just want"},{"speaker":"Karla Eidem","startTime":1754.95,"endTime":1756.75,"body":"to share briefly."},{"speaker":"Karla Eidem","startTime":1756.75,"endTime":1760.05,"body":"I had a conversation before I"},{"speaker":"Karla Eidem","startTime":1756.75,"endTime":1760.05,"body":"was still doing projects before"},{"speaker":"Karla Eidem","startTime":1760.05,"endTime":1763.49,"body":"I got into this role, and I"},{"speaker":"Karla Eidem","startTime":1760.05,"endTime":1763.49,"body":"was having a conversation with"},{"speaker":"Karla Eidem","startTime":1763.52,"endTime":1768.85,"body":"someone that firmly believed"},{"speaker":"Karla Eidem","startTime":1763.52,"endTime":1768.85,"body":"that being in person is the best"},{"speaker":"Karla Eidem","startTime":1768.85,"endTime":1770.42,"body":"way for us to do a workshop."},{"speaker":"Karla Eidem","startTime":1770.53,"endTime":1774.1499999999999,"body":"But being in a fully remote"},{"speaker":"Karla Eidem","startTime":1770.53,"endTime":1774.1499999999999,"body":"organization, that was"},{"speaker":"Karla Eidem","startTime":1774.21,"endTime":1776.37,"body":"becoming a challenge because"},{"speaker":"Karla Eidem","startTime":1774.21,"endTime":1776.37,"body":"we're coming from different"},{"speaker":"Karla Eidem","startTime":1776.37,"endTime":1779.42,"body":"parts of the world, even just"},{"speaker":"Karla Eidem","startTime":1776.37,"endTime":1779.42,"body":"different parts of the U.S."},{"speaker":"Karla Eidem","startTime":1779.6399999999999,"endTime":1782.82,"body":"And we certainly had to"},{"speaker":"Karla Eidem","startTime":1779.6399999999999,"endTime":1782.82,"body":"talk about, well, that's"},{"speaker":"Karla Eidem","startTime":1782.82,"endTime":1784.26,"body":"not the only way to go."},{"speaker":"Karla Eidem","startTime":1784.52,"endTime":1786.29,"body":"How can we find solutions?"},{"speaker":"Karla Eidem","startTime":1786.34,"endTime":1789.58,"body":"And that's one of the"},{"speaker":"Karla Eidem","startTime":1786.34,"endTime":1789.58,"body":"power skills that PMs"},{"speaker":"Karla Eidem","startTime":1789.58,"endTime":1790.35,"body":"should have, right?"},{"speaker":"Karla Eidem","startTime":1790.36,"endTime":1793.71,"body":"The problem solving, the"},{"speaker":"Karla Eidem","startTime":1790.36,"endTime":1793.71,"body":"collaborative leadership,"},{"speaker":"Karla Eidem","startTime":1793.71,"endTime":1796.46,"body":"and just thinking about the"},{"speaker":"Karla Eidem","startTime":1793.71,"endTime":1796.46,"body":"talent triangle, what else can"},{"speaker":"Karla Eidem","startTime":1796.46,"endTime":1798.18,"body":"I do to solve this problem?"},{"speaker":"Karla Eidem","startTime":1798.35,"endTime":1802.3899999999999,"body":"And so discussing it with"},{"speaker":"Karla Eidem","startTime":1798.35,"endTime":1802.3899999999999,"body":"that partner in the workshop,"},{"speaker":"Karla Eidem","startTime":1802.44,"endTime":1806.18,"body":"what I realized is that it's"},{"speaker":"Karla Eidem","startTime":1802.44,"endTime":1806.18,"body":"because A) if I hadn't asked"},{"speaker":"Karla Eidem","startTime":1806.18,"endTime":1808.7,"body":"the question, I wouldn't have"},{"speaker":"Karla Eidem","startTime":1806.18,"endTime":1808.7,"body":"known that that person didn't"},{"speaker":"Karla Eidem","startTime":1808.71,"endTime":1812.12,"body":"have the background in knowing"},{"speaker":"Karla Eidem","startTime":1808.71,"endTime":1812.12,"body":"how to manage hybrid teams."},{"speaker":"Karla Eidem","startTime":1812.425,"endTime":1814.955,"body":"And so I raised my hand"},{"speaker":"Karla Eidem","startTime":1812.425,"endTime":1814.955,"body":"and I told the project"},{"speaker":"Karla Eidem","startTime":1815.0049999999999,"endTime":1816.835,"body":"sponsor, I actually do."},{"speaker":"Karla Eidem","startTime":1817.0049999999999,"endTime":1818.335,"body":"I know how to do it."},{"speaker":"Karla Eidem","startTime":1818.335,"endTime":1820.225,"body":"And can I help the team?"},{"speaker":"Karla Eidem","startTime":1820.2749999999999,"endTime":1823.955,"body":"And so we did, and we set"},{"speaker":"Karla Eidem","startTime":1820.2749999999999,"endTime":1823.955,"body":"some ground rules, even on"},{"speaker":"Karla Eidem","startTime":1823.955,"endTime":1826.485,"body":"the agenda, if you're having"},{"speaker":"Karla Eidem","startTime":1823.955,"endTime":1826.485,"body":"a break, you can't come"},{"speaker":"Karla Eidem","startTime":1826.495,"endTime":1828.995,"body":"back to the conversation"},{"speaker":"Karla Eidem","startTime":1826.495,"endTime":1828.995,"body":"just because the people"},{"speaker":"Karla Eidem","startTime":1828.995,"endTime":1830.045,"body":"in the room are there."},{"speaker":"Karla Eidem","startTime":1830.3999999999999,"endTime":1833.99,"body":"But you just told the online"},{"speaker":"Karla Eidem","startTime":1830.3999999999999,"endTime":1833.99,"body":"people that you were on a break."},{"speaker":"Karla Eidem","startTime":1834.05,"endTime":1835.19,"body":"That's not cool."},{"speaker":"Karla Eidem","startTime":1835.42,"endTime":1837.96,"body":"So we had to set some"},{"speaker":"Karla Eidem","startTime":1835.42,"endTime":1837.96,"body":"ground rules on that."},{"speaker":"Karla Eidem","startTime":1838.19,"endTime":1840.81,"body":"And it just reminded me"},{"speaker":"Karla Eidem","startTime":1838.19,"endTime":1840.81,"body":"that we can't get stuck"},{"speaker":"Karla Eidem","startTime":1840.81,"endTime":1842.06,"body":"with the problem at hand."},{"speaker":"Karla Eidem","startTime":1842.08,"endTime":1843.3,"body":"Let's find other ways."},{"speaker":"Karla Eidem","startTime":1843.45,"endTime":1847.77,"body":"And that's where I feel like"},{"speaker":"Karla Eidem","startTime":1843.45,"endTime":1847.77,"body":"as a project manager, we are in"},{"speaker":"Karla Eidem","startTime":1847.77,"endTime":1851.45,"body":"a position to really use those"},{"speaker":"Karla Eidem","startTime":1847.77,"endTime":1851.45,"body":"skills that we have, again,"},{"speaker":"Karla Eidem","startTime":1851.45,"endTime":1852.91,"body":"on the talent triangle, right?"},{"speaker":"Karla Eidem","startTime":1853.225,"endTime":1856.055,"body":"Is it our communication skills,"},{"speaker":"Karla Eidem","startTime":1853.225,"endTime":1856.055,"body":"the power skills, right?"},{"speaker":"Karla Eidem","startTime":1856.055,"endTime":1859.705,"body":"It's our ability to relate"},{"speaker":"Karla Eidem","startTime":1856.055,"endTime":1859.705,"body":"to other people, or is it"},{"speaker":"Karla Eidem","startTime":1859.905,"endTime":1863.135,"body":"a matter of knowing the"},{"speaker":"Karla Eidem","startTime":1859.905,"endTime":1863.135,"body":"business, the business acumen?"},{"speaker":"Karla Eidem","startTime":1863.455,"endTime":1866.705,"body":"Or is it offering a different"},{"speaker":"Karla Eidem","startTime":1863.455,"endTime":1866.705,"body":"way of doing things or a"},{"speaker":"Karla Eidem","startTime":1866.705,"endTime":1868.835,"body":"different methodology, a"},{"speaker":"Karla Eidem","startTime":1866.705,"endTime":1868.835,"body":"different framework that"},{"speaker":"Karla Eidem","startTime":1868.865,"endTime":1870.905,"body":"that's the technical side"},{"speaker":"Karla Eidem","startTime":1868.865,"endTime":1870.905,"body":"or the ways of working?"},{"speaker":"Karla Eidem","startTime":1871.085,"endTime":1873.565,"body":"So for me, I'm"},{"speaker":"Karla Eidem","startTime":1871.085,"endTime":1873.565,"body":"constantly using that."},{"speaker":"Karla Eidem","startTime":1873.575,"endTime":1877.735,"body":"What skill sets do I have so"},{"speaker":"Karla Eidem","startTime":1873.575,"endTime":1877.735,"body":"that I can run that project"},{"speaker":"Karla Eidem","startTime":1877.735,"endTime":1883.235,"body":"smoothly and I can, again, tell"},{"speaker":"Karla Eidem","startTime":1877.735,"endTime":1883.235,"body":"the story, be a good storyteller"},{"speaker":"Karla Eidem","startTime":1883.445,"endTime":1886.545,"body":"that regardless of where you"},{"speaker":"Karla Eidem","startTime":1883.445,"endTime":1886.545,"body":"are, you can achieve your goals."},{"speaker":"Galen Low","startTime":1886.945,"endTime":1887.495,"body":"Love that."},{"speaker":"Galen Low","startTime":1887.815,"endTime":1889.725,"body":"You just made the"},{"speaker":"Galen Low","startTime":1887.815,"endTime":1889.725,"body":"talent triangle so real."},{"speaker":"Galen Low","startTime":1889.725,"endTime":1893.1399999999999,"body":"It's this abstract concept, in"},{"speaker":"Galen Low","startTime":1889.725,"endTime":1893.1399999999999,"body":"a book and it's not always easy"},{"speaker":"Galen Low","startTime":1893.1399999999999,"endTime":1896.04,"body":"to see that it is it's this"},{"speaker":"Galen Low","startTime":1893.1399999999999,"endTime":1896.04,"body":"toolkit that you can use to"},{"speaker":"Galen Low","startTime":1896.05,"endTime":1899.78,"body":"have a voice, to, have influence"},{"speaker":"Galen Low","startTime":1896.05,"endTime":1899.78,"body":"and wield it with courage."},{"speaker":"Galen Low","startTime":1899.92,"endTime":1900.8799999999999,"body":"I think that's"},{"speaker":"Galen Low","startTime":1899.92,"endTime":1900.8799999999999,"body":"really interesting."},{"speaker":"Galen Low","startTime":1900.98,"endTime":1903.28,"body":"I love what you're saying"},{"speaker":"Galen Low","startTime":1900.98,"endTime":1903.28,"body":"about this sort of joint"},{"speaker":"Galen Low","startTime":1903.29,"endTime":1906.57,"body":"responsibility between project"},{"speaker":"Galen Low","startTime":1903.29,"endTime":1906.57,"body":"managers and organizations to"},{"speaker":"Galen Low","startTime":1906.62,"endTime":1909.85,"body":"innovate on ways of working"},{"speaker":"Galen Low","startTime":1906.62,"endTime":1909.85,"body":"or, make projects work well."},{"speaker":"Galen Low","startTime":1910.05,"endTime":1912.87,"body":"But it strikes me that"},{"speaker":"Galen Low","startTime":1910.05,"endTime":1912.87,"body":"project managers aren't"},{"speaker":"Galen Low","startTime":1912.87,"endTime":1915.6,"body":"always at the table in"},{"speaker":"Galen Low","startTime":1912.87,"endTime":1915.6,"body":"some of these decisions."},{"speaker":"Galen Low","startTime":1915.97,"endTime":1918.995,"body":"Like a lot of folks that I"},{"speaker":"Galen Low","startTime":1915.97,"endTime":1918.995,"body":"talked to, weren't involved in"},{"speaker":"Galen Low","startTime":1918.995,"endTime":1922.2549999999999,"body":"the sort of return to office"},{"speaker":"Galen Low","startTime":1918.995,"endTime":1922.2549999999999,"body":"mandate weren't asked for"},{"speaker":"Galen Low","startTime":1922.2549999999999,"endTime":1926.0149999999999,"body":"inputs about work that they"},{"speaker":"Galen Low","startTime":1922.2549999999999,"endTime":1926.0149999999999,"body":"are fundamentally leading and"},{"speaker":"Galen Low","startTime":1926.0149999999999,"endTime":1928.575,"body":"have shaped the ways of working"},{"speaker":"Galen Low","startTime":1926.0149999999999,"endTime":1928.575,"body":"and have adapted, over the"},{"speaker":"Galen Low","startTime":1928.575,"endTime":1932.0049999999999,"body":"past few years to really make"},{"speaker":"Galen Low","startTime":1928.575,"endTime":1932.0049999999999,"body":"it work and are being asked."},{"speaker":"Galen Low","startTime":1932.235,"endTime":1934.365,"body":"And maybe even tying in"},{"speaker":"Galen Low","startTime":1932.235,"endTime":1934.365,"body":"the talent triangle what"},{"speaker":"Galen Low","startTime":1934.365,"endTime":1937.325,"body":"can PMs do if they're sort"},{"speaker":"Galen Low","startTime":1934.365,"endTime":1937.325,"body":"of excluded from this?"},{"speaker":"Galen Low","startTime":1937.325,"endTime":1940.285,"body":"How can they raise their"},{"speaker":"Galen Low","startTime":1937.325,"endTime":1940.285,"body":"hand and, provide input"},{"speaker":"Galen Low","startTime":1940.85,"endTime":1941.85,"body":"and lean on their toolkit?"},{"speaker":"Karla Eidem","startTime":1942.32,"endTime":1942.68,"body":"Right."},{"speaker":"Karla Eidem","startTime":1942.68,"endTime":1945.57,"body":"And see that challenge as"},{"speaker":"Karla Eidem","startTime":1942.68,"endTime":1945.57,"body":"an opportunity, because"},{"speaker":"Karla Eidem","startTime":1945.59,"endTime":1946.8799999999999,"body":"that just happens, right?"},{"speaker":"Karla Eidem","startTime":1946.8799999999999,"endTime":1949.51,"body":"We don't necessarily get"},{"speaker":"Karla Eidem","startTime":1946.8799999999999,"endTime":1949.51,"body":"involved in all of the"},{"speaker":"Karla Eidem","startTime":1949.51,"endTime":1950.71,"body":"decisions in a business."},{"speaker":"Karla Eidem","startTime":1950.74,"endTime":1952.59,"body":"And that's just a fact of life."},{"speaker":"Karla Eidem","startTime":1952.75,"endTime":1955.5,"body":"If you were given an"},{"speaker":"Karla Eidem","startTime":1952.75,"endTime":1955.5,"body":"opportunity to speak your"},{"speaker":"Karla Eidem","startTime":1955.5,"endTime":1956.8999999999999,"body":"mind, yes, by all means."},{"speaker":"Karla Eidem","startTime":1956.95,"endTime":1961.1499999999999,"body":"But when those things happen,"},{"speaker":"Karla Eidem","startTime":1956.95,"endTime":1961.1499999999999,"body":"how do you turn that challenge"},{"speaker":"Karla Eidem","startTime":1961.1499999999999,"endTime":1964.8799999999999,"body":"into an opportunity and in"},{"speaker":"Karla Eidem","startTime":1961.1499999999999,"endTime":1964.8799999999999,"body":"fact, learn new skills, right?"},{"speaker":"Karla Eidem","startTime":1964.8799999999999,"endTime":1967.8,"body":"How do you upskill yourself"},{"speaker":"Karla Eidem","startTime":1964.8799999999999,"endTime":1967.8,"body":"if you're not familiar, or"},{"speaker":"Karla Eidem","startTime":1967.8,"endTime":1971.22,"body":"switching your way of working"},{"speaker":"Karla Eidem","startTime":1967.8,"endTime":1971.22,"body":"from, Oh, I'm so used to"},{"speaker":"Karla Eidem","startTime":1971.23,"endTime":1973.47,"body":"being remote and now I have"},{"speaker":"Karla Eidem","startTime":1971.23,"endTime":1973.47,"body":"to go back to the office."},{"speaker":"Karla Eidem","startTime":1973.51,"endTime":1974.6299999999999,"body":"How do you make that switch?"},{"speaker":"Karla Eidem","startTime":1974.66,"endTime":1975.96,"body":"How do you learn?"},{"speaker":"Karla Eidem","startTime":1975.96,"endTime":1979.03,"body":"I mean, there's a community of"},{"speaker":"Karla Eidem","startTime":1975.96,"endTime":1979.03,"body":"project managers, a gazillion"},{"speaker":"Karla Eidem","startTime":1979.1,"endTime":1983.8,"body":"people, 445,000 members in North"},{"speaker":"Karla Eidem","startTime":1979.1,"endTime":1983.8,"body":"America alone, for example,"},{"speaker":"Karla Eidem","startTime":1983.86,"endTime":1987.24,"body":"of PMI and communities that"},{"speaker":"Karla Eidem","startTime":1983.86,"endTime":1987.24,"body":"you can talk to and ask for"},{"speaker":"Karla Eidem","startTime":1987.24,"endTime":1991.82,"body":"advice or listen to podcasts"},{"speaker":"Karla Eidem","startTime":1987.24,"endTime":1991.82,"body":"like this, that, your recent"},{"speaker":"Karla Eidem","startTime":1991.84,"endTime":1995.195,"body":"episodes on neuroscience"},{"speaker":"Karla Eidem","startTime":1991.84,"endTime":1995.195,"body":"impacting projects, it's like,"},{"speaker":"Karla Eidem","startTime":1995.205,"endTime":1996.705,"body":"there's just many resources."},{"speaker":"Karla Eidem","startTime":1996.965,"endTime":1999.675,"body":"So let's just turn those"},{"speaker":"Karla Eidem","startTime":1996.965,"endTime":1999.675,"body":"challenges into gold and"},{"speaker":"Karla Eidem","startTime":1999.695,"endTime":2000.875,"body":"see them as opportunities."},{"speaker":"Galen Low","startTime":2001.375,"endTime":2003.055,"body":"I love that sort"},{"speaker":"Galen Low","startTime":2001.375,"endTime":2003.055,"body":"of leaning on the community"},{"speaker":"Galen Low","startTime":2003.055,"endTime":2004.905,"body":"to sort of tackle this"},{"speaker":"Galen Low","startTime":2003.055,"endTime":2004.905,"body":"because I think you're right."},{"speaker":"Galen Low","startTime":2004.905,"endTime":2006.5049999999999,"body":"I mean, we're not going to"},{"speaker":"Galen Low","startTime":2004.905,"endTime":2006.5049999999999,"body":"be at the table for every"},{"speaker":"Galen Low","startTime":2006.5049999999999,"endTime":2007.745,"body":"conversation, nobody is."},{"speaker":"Galen Low","startTime":2007.865,"endTime":2011.045,"body":"But we can sort of, seek out"},{"speaker":"Galen Low","startTime":2007.865,"endTime":2011.045,"body":"advice and talk to one another"},{"speaker":"Galen Low","startTime":2011.045,"endTime":2013.535,"body":"and share knowledge and see"},{"speaker":"Galen Low","startTime":2011.045,"endTime":2013.535,"body":"what works so that we can"},{"speaker":"Galen Low","startTime":2013.625,"endTime":2016.725,"body":"arm ourselves with, yeah, the"},{"speaker":"Galen Low","startTime":2013.625,"endTime":2016.725,"body":"right skills to then maybe"},{"speaker":"Galen Low","startTime":2016.725,"endTime":2017.875,"body":"just bring it up, right?"},{"speaker":"Galen Low","startTime":2017.995,"endTime":2019.745,"body":"And find a way to"},{"speaker":"Galen Low","startTime":2017.995,"endTime":2019.745,"body":"use our influence."},{"speaker":"Galen Low","startTime":2019.745,"endTime":2020.445,"body":"We're good at that."},{"speaker":"Galen Low","startTime":2020.465,"endTime":2021.585,"body":"We've managed to influence."},{"speaker":"Galen Low","startTime":2021.635,"endTime":2025.205,"body":"It's one of the things that we"},{"speaker":"Galen Low","startTime":2021.635,"endTime":2025.205,"body":"are excellent at and we can find"},{"speaker":"Galen Low","startTime":2025.205,"endTime":2026.865,"body":"our way to the table somehow."},{"speaker":"Galen Low","startTime":2027.215,"endTime":2028.7649999999999,"body":"For the last question,"},{"speaker":"Galen Low","startTime":2027.215,"endTime":2028.7649999999999,"body":"I thought maybe we could"},{"speaker":"Galen Low","startTime":2028.7749999999999,"endTime":2031.5049999999999,"body":"zoom out a bit from the"},{"speaker":"Galen Low","startTime":2028.7749999999999,"endTime":2031.5049999999999,"body":"subject of return to office."},{"speaker":"Galen Low","startTime":2031.845,"endTime":2034.298,"body":"Because, we're falling on"},{"speaker":"Galen Low","startTime":2031.845,"endTime":2034.298,"body":"the topic of like the future"},{"speaker":"Galen Low","startTime":2034.298,"endTime":2036.478,"body":"of project management in"},{"speaker":"Galen Low","startTime":2034.298,"endTime":2036.478,"body":"a way, and like what the"},{"speaker":"Galen Low","startTime":2036.478,"endTime":2037.758,"body":"purpose of the role is."},{"speaker":"Galen Low","startTime":2038.008,"endTime":2041.518,"body":"And I think it's fair to say"},{"speaker":"Galen Low","startTime":2038.008,"endTime":2041.518,"body":"that whether it's done remotely"},{"speaker":"Galen Low","startTime":2041.538,"endTime":2045.548,"body":"or in person, project management"},{"speaker":"Galen Low","startTime":2041.538,"endTime":2045.548,"body":"as a profession or as a craft,"},{"speaker":"Galen Low","startTime":2045.718,"endTime":2048.608,"body":"has been changing rapidly in"},{"speaker":"Galen Low","startTime":2045.718,"endTime":2048.608,"body":"response to things like forced"},{"speaker":"Galen Low","startTime":2048.618,"endTime":2053.158,"body":"digital transformation and the"},{"speaker":"Galen Low","startTime":2048.618,"endTime":2053.158,"body":"economy, generative AI, and even"},{"speaker":"Galen Low","startTime":2053.158,"endTime":2055.858,"body":"just like more complexity and"},{"speaker":"Galen Low","startTime":2053.158,"endTime":2055.858,"body":"verticals that, yeah, like you"},{"speaker":"Galen Low","startTime":2055.858,"endTime":2058.4230000000002,"body":"mentioned, maybe aren't used"},{"speaker":"Galen Low","startTime":2055.858,"endTime":2058.4230000000002,"body":"to having a dedicated project"},{"speaker":"Galen Low","startTime":2058.4230000000002,"endTime":2061.203,"body":"manager role, things like the"},{"speaker":"Galen Low","startTime":2058.4230000000002,"endTime":2061.203,"body":"creative industries, right?"},{"speaker":"Galen Low","startTime":2061.233,"endTime":2064.6730000000002,"body":"Where it's getting, more"},{"speaker":"Galen Low","startTime":2061.233,"endTime":2064.6730000000002,"body":"focused around sort of"},{"speaker":"Galen Low","startTime":2064.743,"endTime":2067.5930000000003,"body":"project management to"},{"speaker":"Galen Low","startTime":2064.743,"endTime":2067.5930000000003,"body":"deliver things that are,"},{"speaker":"Galen Low","startTime":2067.623,"endTime":2068.743,"body":"quite grandiose, right?"},{"speaker":"Galen Low","startTime":2068.763,"endTime":2072.043,"body":"Quite elaborate, quite"},{"speaker":"Galen Low","startTime":2068.763,"endTime":2072.043,"body":"ambiguous, but from where you"},{"speaker":"Galen Low","startTime":2072.043,"endTime":2075.3030000000003,"body":"stand, is project management"},{"speaker":"Galen Low","startTime":2072.043,"endTime":2075.3030000000003,"body":"actually becoming less of"},{"speaker":"Galen Low","startTime":2075.3030000000003,"endTime":2078.4030000000002,"body":"a role and more of a skill"},{"speaker":"Galen Low","startTime":2075.3030000000003,"endTime":2078.4030000000002,"body":"that we all need to have?"},{"speaker":"Galen Low","startTime":2078.6530000000002,"endTime":2081.5530000000003,"body":"And based on that, what becomes"},{"speaker":"Galen Low","startTime":2078.6530000000002,"endTime":2081.5530000000003,"body":"of an organization like PMI"},{"speaker":"Galen Low","startTime":2081.5530000000003,"endTime":2083.293,"body":"5, 10, 15 years from now?"},{"speaker":"Karla Eidem","startTime":2083.643,"endTime":2084.703,"body":"No, absolutely."},{"speaker":"Karla Eidem","startTime":2084.713,"endTime":2086.483,"body":"I love that question actually."},{"speaker":"Karla Eidem","startTime":2086.663,"endTime":2089.8230000000003,"body":"If only, this is my pipe"},{"speaker":"Karla Eidem","startTime":2086.663,"endTime":2089.8230000000003,"body":"dream, if only we could"},{"speaker":"Karla Eidem","startTime":2089.833,"endTime":2093.1980000000003,"body":"have project management as"},{"speaker":"Karla Eidem","startTime":2089.833,"endTime":2093.1980000000003,"body":"a one of the general courses"},{"speaker":"Karla Eidem","startTime":2093.228,"endTime":2096.458,"body":"you take in college, like"},{"speaker":"Karla Eidem","startTime":2093.228,"endTime":2096.458,"body":"algebra and psychology, right?"},{"speaker":"Karla Eidem","startTime":2096.458,"endTime":2099.3680000000004,"body":"I think what we're realizing,"},{"speaker":"Karla Eidem","startTime":2096.458,"endTime":2099.3680000000004,"body":"and the more we talk about"},{"speaker":"Karla Eidem","startTime":2099.3680000000004,"endTime":2102.1980000000003,"body":"project management is that"},{"speaker":"Karla Eidem","startTime":2099.3680000000004,"endTime":2102.1980000000003,"body":"regardless of your role,"},{"speaker":"Karla Eidem","startTime":2102.308,"endTime":2105.728,"body":"whether you are a full time"},{"speaker":"Karla Eidem","startTime":2102.308,"endTime":2105.728,"body":"project manager or you're part"},{"speaker":"Karla Eidem","startTime":2105.728,"endTime":2108.9480000000003,"body":"of a department but you're"},{"speaker":"Karla Eidem","startTime":2105.728,"endTime":2108.9480000000003,"body":"overseeing leading projects,"},{"speaker":"Karla Eidem","startTime":2108.9880000000003,"endTime":2111.458,"body":"that skill is very important."},{"speaker":"Karla Eidem","startTime":2111.7580000000003,"endTime":2114.498,"body":"Those skills, the PM skills,"},{"speaker":"Karla Eidem","startTime":2111.7580000000003,"endTime":2114.498,"body":"again, going back to the talent"},{"speaker":"Karla Eidem","startTime":2114.518,"endTime":2115.8880000000004,"body":"triangle, they're transferable."},{"speaker":"Karla Eidem","startTime":2116.1730000000002,"endTime":2120.3630000000003,"body":"So even if you're not a PM in"},{"speaker":"Karla Eidem","startTime":2116.1730000000002,"endTime":2120.3630000000003,"body":"title, those skills are going to"},{"speaker":"Karla Eidem","startTime":2120.3630000000003,"endTime":2122.4730000000004,"body":"be valuable in your workplace."},{"speaker":"Karla Eidem","startTime":2122.7630000000004,"endTime":2125.703,"body":"I mentioned earlier, I went"},{"speaker":"Karla Eidem","startTime":2122.7630000000004,"endTime":2125.703,"body":"into banking, not a banker, and"},{"speaker":"Karla Eidem","startTime":2125.703,"endTime":2128.523,"body":"then I went to health system,"},{"speaker":"Karla Eidem","startTime":2125.703,"endTime":2128.523,"body":"zero clinical background."},{"speaker":"Karla Eidem","startTime":2128.773,"endTime":2131.2630000000004,"body":"I think what it taught me, and"},{"speaker":"Karla Eidem","startTime":2128.773,"endTime":2131.2630000000004,"body":"then I went into non profit."},{"speaker":"Karla Eidem","startTime":2131.578,"endTime":2134.768,"body":"But what it taught me is that"},{"speaker":"Karla Eidem","startTime":2131.578,"endTime":2134.768,"body":"I don't necessarily have to"},{"speaker":"Karla Eidem","startTime":2134.768,"endTime":2138.0280000000002,"body":"be an expert in that industry,"},{"speaker":"Karla Eidem","startTime":2134.768,"endTime":2138.0280000000002,"body":"but I needed to be an expert"},{"speaker":"Karla Eidem","startTime":2138.0280000000002,"endTime":2139.918,"body":"in project management, right?"},{"speaker":"Karla Eidem","startTime":2139.938,"endTime":2143.918,"body":"And I think that my own personal"},{"speaker":"Karla Eidem","startTime":2139.938,"endTime":2143.918,"body":"journey across industries"},{"speaker":"Karla Eidem","startTime":2143.918,"endTime":2146.6980000000003,"body":"and across continents, even"},{"speaker":"Karla Eidem","startTime":2143.918,"endTime":2146.6980000000003,"body":"because I started in Asia"},{"speaker":"Karla Eidem","startTime":2146.6980000000003,"endTime":2150.038,"body":"Pacific and Latin America,"},{"speaker":"Karla Eidem","startTime":2146.6980000000003,"endTime":2150.038,"body":"and now I'm in North America."},{"speaker":"Karla Eidem","startTime":2150.3480000000004,"endTime":2154.628,"body":"I think it just tells that"},{"speaker":"Karla Eidem","startTime":2150.3480000000004,"endTime":2154.628,"body":"story of anybody in their"},{"speaker":"Karla Eidem","startTime":2154.628,"endTime":2157.8680000000004,"body":"role would, could benefit from"},{"speaker":"Karla Eidem","startTime":2154.628,"endTime":2157.8680000000004,"body":"project management skills."},{"speaker":"Karla Eidem","startTime":2157.8880000000004,"endTime":2160.248,"body":"And the fact that actually,"},{"speaker":"Karla Eidem","startTime":2157.8880000000004,"endTime":2160.248,"body":"I don't know if you saw this,"},{"speaker":"Karla Eidem","startTime":2160.2780000000002,"endTime":2164.3680000000004,"body":"but LinkedIn named project"},{"speaker":"Karla Eidem","startTime":2160.2780000000002,"endTime":2164.3680000000004,"body":"management as one of the top 10"},{"speaker":"Karla Eidem","startTime":2164.3680000000004,"endTime":2167.338,"body":"most in demand skill of 2024."},{"speaker":"Karla Eidem","startTime":2167.338,"endTime":2169.288,"body":"And there's a reason"},{"speaker":"Karla Eidem","startTime":2167.338,"endTime":2169.288,"body":"behind that, right?"},{"speaker":"Karla Eidem","startTime":2169.2980000000002,"endTime":2173.253,"body":"We're seeing that by definition,"},{"speaker":"Karla Eidem","startTime":2169.2980000000002,"endTime":2173.253,"body":"a project has a beginning"},{"speaker":"Karla Eidem","startTime":2173.413,"endTime":2175.8830000000003,"body":"and an end, but we're in"},{"speaker":"Karla Eidem","startTime":2173.413,"endTime":2175.8830000000003,"body":"a nerd out here, Galen."},{"speaker":"Karla Eidem","startTime":2175.8830000000003,"endTime":2180.7430000000004,"body":"And everybody does that"},{"speaker":"Karla Eidem","startTime":2175.8830000000003,"endTime":2180.7430000000004,"body":"that results into a service"},{"speaker":"Karla Eidem","startTime":2180.7430000000004,"endTime":2181.7830000000004,"body":"or a product, right?"},{"speaker":"Karla Eidem","startTime":2182.0130000000004,"endTime":2182.8430000000003,"body":"Everybody does that."},{"speaker":"Karla Eidem","startTime":2182.8430000000003,"endTime":2185.913,"body":"You'd even do that at home"},{"speaker":"Karla Eidem","startTime":2182.8430000000003,"endTime":2185.913,"body":"and you do remodeling or"},{"speaker":"Karla Eidem","startTime":2186.083,"endTime":2187.393,"body":"planning your own wedding."},{"speaker":"Karla Eidem","startTime":2187.4030000000002,"endTime":2190.4230000000002,"body":"And so I think it's not"},{"speaker":"Karla Eidem","startTime":2187.4030000000002,"endTime":2190.4230000000002,"body":"just transferable, but"},{"speaker":"Karla Eidem","startTime":2190.4230000000002,"endTime":2195.043,"body":"it's valuable to any career"},{"speaker":"Karla Eidem","startTime":2190.4230000000002,"endTime":2195.043,"body":"industry that you might be in."},{"speaker":"Karla Eidem","startTime":2195.233,"endTime":2198.253,"body":"When you mentioned, creativity,"},{"speaker":"Karla Eidem","startTime":2195.233,"endTime":2198.253,"body":"it's very exciting because"},{"speaker":"Karla Eidem","startTime":2198.253,"endTime":2201.4730000000004,"body":"we're actually, PMI is going"},{"speaker":"Karla Eidem","startTime":2198.253,"endTime":2201.4730000000004,"body":"to Cannes Lions International"},{"speaker":"Karla Eidem","startTime":2201.5330000000004,"endTime":2203.193,"body":"Festival of Creativity."},{"speaker":"Galen Low","startTime":2203.793,"endTime":2204.333,"body":"No way."},{"speaker":"Karla Eidem","startTime":2204.393,"endTime":2206.753,"body":"I talk to"},{"speaker":"Karla Eidem","startTime":2204.393,"endTime":2206.753,"body":"professionals and I'm personally"},{"speaker":"Karla Eidem","startTime":2206.773,"endTime":2209.7630000000004,"body":"geeking out about that"},{"speaker":"Karla Eidem","startTime":2206.773,"endTime":2209.7630000000004,"body":"because my youngest sister"},{"speaker":"Karla Eidem","startTime":2209.7630000000004,"endTime":2212.433,"body":"is an executive creative"},{"speaker":"Karla Eidem","startTime":2209.7630000000004,"endTime":2212.433,"body":"director in the Philippines."},{"speaker":"Karla Eidem","startTime":2212.693,"endTime":2214.4730000000004,"body":"And of course she's been"},{"speaker":"Karla Eidem","startTime":2212.693,"endTime":2214.4730000000004,"body":"my sister my whole life,"},{"speaker":"Karla Eidem","startTime":2214.5130000000004,"endTime":2217.0130000000004,"body":"but only recently she"},{"speaker":"Karla Eidem","startTime":2214.5130000000004,"endTime":2217.0130000000004,"body":"said, Oh, that's what you"},{"speaker":"Karla Eidem","startTime":2217.0130000000004,"endTime":2218.603,"body":"do as a project manager?"},{"speaker":"Karla Eidem","startTime":2219.8230000000003,"endTime":2222.1130000000003,"body":"Oh, I said, yes,"},{"speaker":"Karla Eidem","startTime":2219.8230000000003,"endTime":2222.1130000000003,"body":"that's what I do."},{"speaker":"Karla Eidem","startTime":2222.1730000000002,"endTime":2224.4230000000002,"body":"And she said, Oh, I didn't know"},{"speaker":"Karla Eidem","startTime":2222.1730000000002,"endTime":2224.4230000000002,"body":"that was project management."},{"speaker":"Karla Eidem","startTime":2224.453,"endTime":2229.6380000000004,"body":"And so really exciting for"},{"speaker":"Karla Eidem","startTime":2224.453,"endTime":2229.6380000000004,"body":"PMI to really go to those"},{"speaker":"Karla Eidem","startTime":2229.688,"endTime":2233.208,"body":"places, those industries"},{"speaker":"Karla Eidem","startTime":2229.688,"endTime":2233.208,"body":"where project management as a"},{"speaker":"Karla Eidem","startTime":2233.378,"endTime":2235.228,"body":"skill is not quite known yet."},{"speaker":"Karla Eidem","startTime":2235.3880000000004,"endTime":2238.308,"body":"And I bet, many people that"},{"speaker":"Karla Eidem","startTime":2235.3880000000004,"endTime":2238.308,"body":"say, well, I didn't know I was"},{"speaker":"Karla Eidem","startTime":2238.308,"endTime":2239.6780000000003,"body":"doing requirement gathering."},{"speaker":"Karla Eidem","startTime":2239.938,"endTime":2241.898,"body":"I didn't know that"},{"speaker":"Karla Eidem","startTime":2239.938,"endTime":2241.898,"body":"this is called a work"},{"speaker":"Karla Eidem","startTime":2241.9080000000004,"endTime":2243.1180000000004,"body":"breakdown structure."},{"speaker":"Karla Eidem","startTime":2243.318,"endTime":2243.6580000000004,"body":"Right?"},{"speaker":"Karla Eidem","startTime":2243.688,"endTime":2246.058,"body":"But they're doing it, but"},{"speaker":"Karla Eidem","startTime":2243.688,"endTime":2246.058,"body":"we have the framework."},{"speaker":"Karla Eidem","startTime":2246.058,"endTime":2250.318,"body":"We have the language and the"},{"speaker":"Karla Eidem","startTime":2246.058,"endTime":2250.318,"body":"methodology to really put"},{"speaker":"Karla Eidem","startTime":2250.318,"endTime":2253.3480000000004,"body":"that discipline and running"},{"speaker":"Karla Eidem","startTime":2250.318,"endTime":2253.3480000000004,"body":"and leading our projects."},{"speaker":"Galen Low","startTime":2253.788,"endTime":2254.568,"body":"I really like that."},{"speaker":"Galen Low","startTime":2254.5980000000004,"endTime":2257.538,"body":"It's a sort of like"},{"speaker":"Galen Low","startTime":2254.5980000000004,"endTime":2257.538,"body":"ambassadorial role about"},{"speaker":"Galen Low","startTime":2257.7180000000003,"endTime":2260.748,"body":"projects and just how to do"},{"speaker":"Galen Low","startTime":2257.7180000000003,"endTime":2260.748,"body":"them right and the vernacular"},{"speaker":"Galen Low","startTime":2260.748,"endTime":2262.728,"body":"that you could use around"},{"speaker":"Galen Low","startTime":2260.748,"endTime":2262.728,"body":"it and it's something that"},{"speaker":"Galen Low","startTime":2262.728,"endTime":2264.168,"body":"we are actually all doing."},{"speaker":"Galen Low","startTime":2264.4480000000003,"endTime":2265.2580000000003,"body":"Spicy question."},{"speaker":"Galen Low","startTime":2265.268,"endTime":2269.4680000000003,"body":"Do you find that there's any"},{"speaker":"Galen Low","startTime":2265.268,"endTime":2269.4680000000003,"body":"tension between, PMI members who"},{"speaker":"Galen Low","startTime":2269.4680000000003,"endTime":2271.0980000000004,"body":"are project managers by title?"},{"speaker":"Galen Low","startTime":2271.338,"endTime":2273.958,"body":"Compared with folks who"},{"speaker":"Galen Low","startTime":2271.338,"endTime":2273.958,"body":"are, specialists in some"},{"speaker":"Galen Low","startTime":2273.958,"endTime":2276.1980000000003,"body":"other field and just trying"},{"speaker":"Galen Low","startTime":2273.958,"endTime":2276.1980000000003,"body":"to pick up a skill because"},{"speaker":"Galen Low","startTime":2276.2180000000003,"endTime":2278.2180000000003,"body":"projects are important is"},{"speaker":"Galen Low","startTime":2276.2180000000003,"endTime":2278.2180000000003,"body":"there any butting of heads"},{"speaker":"Galen Low","startTime":2278.2180000000003,"endTime":2280.288,"body":"there or is everyone friends?"},{"speaker":"Karla Eidem","startTime":2280.648,"endTime":2281.9680000000003,"body":"Oh, you know what?"},{"speaker":"Karla Eidem","startTime":2282.0080000000003,"endTime":2283.9480000000003,"body":"I think it's having"},{"speaker":"Karla Eidem","startTime":2282.0080000000003,"endTime":2283.9480000000003,"body":"discussions with your siblings."},{"speaker":"Karla Eidem","startTime":2284.418,"endTime":2287.588,"body":"I feel like it's a lack"},{"speaker":"Karla Eidem","startTime":2284.418,"endTime":2287.588,"body":"of understanding and not"},{"speaker":"Karla Eidem","startTime":2287.588,"endTime":2291.8680000000004,"body":"necessarily, fight between those"},{"speaker":"Karla Eidem","startTime":2287.588,"endTime":2291.8680000000004,"body":"with titles and those without."},{"speaker":"Karla Eidem","startTime":2292.188,"endTime":2295.2980000000002,"body":"I think there's just"},{"speaker":"Karla Eidem","startTime":2292.188,"endTime":2295.2980000000002,"body":"the gap of understanding"},{"speaker":"Karla Eidem","startTime":2295.2980000000002,"endTime":2296.1980000000003,"body":"that needs to be closed."},{"speaker":"Karla Eidem","startTime":2296.6580000000004,"endTime":2297.078,"body":"Right?"},{"speaker":"Karla Eidem","startTime":2297.1180000000004,"endTime":2299.4280000000003,"body":"And like I said, it doesn't"},{"speaker":"Karla Eidem","startTime":2297.1180000000004,"endTime":2299.4280000000003,"body":"necessarily mean that if"},{"speaker":"Karla Eidem","startTime":2299.4280000000003,"endTime":2301.328,"body":"you were not a project"},{"speaker":"Karla Eidem","startTime":2299.4280000000003,"endTime":2301.328,"body":"manager, you're not using"},{"speaker":"Karla Eidem","startTime":2301.328,"endTime":2302.518,"body":"project management skills."},{"speaker":"Karla Eidem","startTime":2302.558,"endTime":2305.308,"body":"And through the ambassadorship,"},{"speaker":"Karla Eidem","startTime":2302.558,"endTime":2305.308,"body":"through this awareness"},{"speaker":"Karla Eidem","startTime":2305.3880000000004,"endTime":2308.168,"body":"building, I think that's"},{"speaker":"Karla Eidem","startTime":2305.3880000000004,"endTime":2308.168,"body":"how we can bridge that gap."},{"speaker":"Karla Eidem","startTime":2308.3880000000004,"endTime":2312.6580000000004,"body":"And well, talking about gap,"},{"speaker":"Karla Eidem","startTime":2308.3880000000004,"endTime":2312.6580000000004,"body":"we had a PMI Talent Gap in"},{"speaker":"Karla Eidem","startTime":2312.6580000000004,"endTime":2317.2780000000002,"body":"2021, and we're anticipating"},{"speaker":"Karla Eidem","startTime":2312.6580000000004,"endTime":2317.2780000000002,"body":"about 25 million new project"},{"speaker":"Karla Eidem","startTime":2317.2780000000002,"endTime":2320.998,"body":"professionals needed to fill"},{"speaker":"Karla Eidem","startTime":2317.2780000000002,"endTime":2320.998,"body":"that demand through 2030."},{"speaker":"Karla Eidem","startTime":2321.858,"endTime":2324.8880000000004,"body":"So that's about 2.3 million"},{"speaker":"Karla Eidem","startTime":2321.858,"endTime":2324.8880000000004,"body":"each year and in North America"},{"speaker":"Karla Eidem","startTime":2324.8880000000004,"endTime":2328.7980000000002,"body":"that's 120,000 annually"},{"speaker":"Karla Eidem","startTime":2324.8880000000004,"endTime":2328.7980000000002,"body":"project management oriented"},{"speaker":"Karla Eidem","startTime":2328.7980000000002,"endTime":2330.328,"body":"positions being available."},{"speaker":"Karla Eidem","startTime":2330.3480000000004,"endTime":2333.688,"body":"So instead of focusing on the"},{"speaker":"Karla Eidem","startTime":2330.3480000000004,"endTime":2333.688,"body":"difference in opinion, I think"},{"speaker":"Karla Eidem","startTime":2333.768,"endTime":2337.0980000000004,"body":"we might need to convince"},{"speaker":"Karla Eidem","startTime":2333.768,"endTime":2337.0980000000004,"body":"more people that either they"},{"speaker":"Karla Eidem","startTime":2337.0980000000004,"endTime":2340.1580000000004,"body":"have the skills already, that"},{"speaker":"Karla Eidem","startTime":2337.0980000000004,"endTime":2340.1580000000004,"body":"they're not aware of that it"},{"speaker":"Karla Eidem","startTime":2340.1580000000004,"endTime":2342.8680000000004,"body":"is actually something that they"},{"speaker":"Karla Eidem","startTime":2340.1580000000004,"endTime":2342.8680000000004,"body":"can use in project management."},{"speaker":"Karla Eidem","startTime":2342.878,"endTime":2347.1130000000003,"body":"Because that Talent Gap report,"},{"speaker":"Karla Eidem","startTime":2342.878,"endTime":2347.1130000000003,"body":"that just tells you how much"},{"speaker":"Karla Eidem","startTime":2347.123,"endTime":2351.5930000000003,"body":"demand there is and how many"},{"speaker":"Karla Eidem","startTime":2347.123,"endTime":2351.5930000000003,"body":"opportunities there are, not"},{"speaker":"Karla Eidem","startTime":2351.5930000000003,"endTime":2354.833,"body":"just for current, but also for"},{"speaker":"Karla Eidem","startTime":2351.5930000000003,"endTime":2354.833,"body":"aspiring project professionals."},{"speaker":"Galen Low","startTime":2355.1530000000002,"endTime":2355.463,"body":"Wow."},{"speaker":"Galen Low","startTime":2355.5730000000003,"endTime":2356.7230000000004,"body":"That's fantastic."},{"speaker":"Galen Low","startTime":2356.7430000000004,"endTime":2358.483,"body":"I love that you're"},{"speaker":"Galen Low","startTime":2356.7430000000004,"endTime":2358.483,"body":"orienting around like the"},{"speaker":"Galen Low","startTime":2358.483,"endTime":2359.5530000000003,"body":"sort of understanding."},{"speaker":"Galen Low","startTime":2359.773,"endTime":2361.543,"body":"And I think actually how you"},{"speaker":"Galen Low","startTime":2359.773,"endTime":2361.543,"body":"frame it before is really"},{"speaker":"Galen Low","startTime":2361.543,"endTime":2364.1130000000003,"body":"interesting too, in the sense"},{"speaker":"Galen Low","startTime":2361.543,"endTime":2364.1130000000003,"body":"that, yeah, part of what I"},{"speaker":"Galen Low","startTime":2364.1130000000003,"endTime":2367.208,"body":"liked about project management"},{"speaker":"Galen Low","startTime":2364.1130000000003,"endTime":2367.208,"body":"was, I get to cut across and"},{"speaker":"Galen Low","startTime":2367.208,"endTime":2368.3880000000004,"body":"do all these things, right?"},{"speaker":"Galen Low","startTime":2368.6180000000004,"endTime":2371.918,"body":"I wasn't really a transit"},{"speaker":"Galen Low","startTime":2368.6180000000004,"endTime":2371.918,"body":"expert, I wasn't a government"},{"speaker":"Galen Low","startTime":2371.9280000000003,"endTime":2374.628,"body":"expert, but I got to touch"},{"speaker":"Galen Low","startTime":2371.9280000000003,"endTime":2374.628,"body":"all of these businesses and"},{"speaker":"Galen Low","startTime":2374.628,"endTime":2375.6980000000003,"body":"that was sort of my path."},{"speaker":"Galen Low","startTime":2375.728,"endTime":2378.568,"body":"Whereas, it's also okay if"},{"speaker":"Galen Low","startTime":2375.728,"endTime":2378.568,"body":"healthcare is your thing"},{"speaker":"Galen Low","startTime":2378.9480000000003,"endTime":2381.7780000000002,"body":"and the project is a skill"},{"speaker":"Galen Low","startTime":2378.9480000000003,"endTime":2381.7780000000002,"body":"that helps you do that thing"},{"speaker":"Galen Low","startTime":2381.7780000000002,"endTime":2382.648,"body":"and you want to stay there."},{"speaker":"Galen Low","startTime":2382.6780000000003,"endTime":2385.1780000000003,"body":"And that's actually, just"},{"speaker":"Galen Low","startTime":2382.6780000000003,"endTime":2385.1780000000003,"body":"different paths and different"},{"speaker":"Galen Low","startTime":2385.1780000000003,"endTime":2388.628,"body":"sort of journeys, not"},{"speaker":"Galen Low","startTime":2385.1780000000003,"endTime":2388.628,"body":"necessarily, contradicting"},{"speaker":"Galen Low","startTime":2388.628,"endTime":2391.978,"body":"one another or colliding or,"},{"speaker":"Galen Low","startTime":2388.628,"endTime":2391.978,"body":"yeah, just, both can happen."},{"speaker":"Galen Low","startTime":2393.558,"endTime":2396.2780000000002,"body":"And yeah, I like that notion"},{"speaker":"Galen Low","startTime":2393.558,"endTime":2396.2780000000002,"body":"that actually there's a"},{"speaker":"Galen Low","startTime":2396.2780000000002,"endTime":2398.518,"body":"lot of opportunity and"},{"speaker":"Galen Low","startTime":2396.2780000000002,"endTime":2398.518,"body":"we're not all sort of"},{"speaker":"Galen Low","startTime":2398.5280000000002,"endTime":2399.9280000000003,"body":"fighting for jobs out there."},{"speaker":"Galen Low","startTime":2399.998,"endTime":2403.228,"body":"Projects is just becoming part"},{"speaker":"Galen Low","startTime":2399.998,"endTime":2403.228,"body":"of how work gets done, part"},{"speaker":"Galen Low","startTime":2403.228,"endTime":2405.878,"body":"of how we innovate, part of"},{"speaker":"Galen Low","startTime":2403.228,"endTime":2405.878,"body":"how we move forward quickly."},{"speaker":"Galen Low","startTime":2406.0480000000002,"endTime":2409.1180000000004,"body":"And yeah, there's a lot of space"},{"speaker":"Galen Low","startTime":2406.0480000000002,"endTime":2409.1180000000004,"body":"for us all to play together."},{"speaker":"Galen Low","startTime":2409.5080000000003,"endTime":2411.708,"body":"Karla, thank you so much for"},{"speaker":"Galen Low","startTime":2409.5080000000003,"endTime":2411.708,"body":"spending the time with me today."},{"speaker":"Galen Low","startTime":2411.708,"endTime":2413.308,"body":"There's just so many"},{"speaker":"Galen Low","startTime":2411.708,"endTime":2413.308,"body":"good gems in there."},{"speaker":"Galen Low","startTime":2414.128,"endTime":2415.1380000000004,"body":"I learned a lot."},{"speaker":"Galen Low","startTime":2415.2580000000003,"endTime":2417.1780000000003,"body":"I think our listeners"},{"speaker":"Galen Low","startTime":2415.2580000000003,"endTime":2417.1780000000003,"body":"learned a lot as well."},{"speaker":"Galen Low","startTime":2417.2580000000003,"endTime":2418.828,"body":"And it's just been a lot of fun."},{"speaker":"Galen Low","startTime":2419.203,"endTime":2422.3430000000003,"body":"The PMI at Cannes Lions,"},{"speaker":"Galen Low","startTime":2419.203,"endTime":2422.3430000000003,"body":"how could people find"},{"speaker":"Galen Low","startTime":2422.3430000000003,"endTime":2423.253,"body":"out more about that?"},{"speaker":"Galen Low","startTime":2423.253,"endTime":2425.083,"body":"Because I think people"},{"speaker":"Galen Low","startTime":2423.253,"endTime":2425.083,"body":"are gonna be really keen."},{"speaker":"Galen Low","startTime":2425.0930000000003,"endTime":2426.413,"body":"I don't think a lot of"},{"speaker":"Galen Low","startTime":2425.0930000000003,"endTime":2426.413,"body":"people listening were"},{"speaker":"Galen Low","startTime":2426.413,"endTime":2428.643,"body":"like, oh, yeah, PMI is"},{"speaker":"Galen Low","startTime":2426.413,"endTime":2428.643,"body":"gonna, go to Cannes Lions."},{"speaker":"Galen Low","startTime":2428.643,"endTime":2429.773,"body":"That's gonna make sense."},{"speaker":"Galen Low","startTime":2430.0330000000004,"endTime":2431.5330000000004,"body":"It sounds quite an"},{"speaker":"Galen Low","startTime":2430.0330000000004,"endTime":2431.5330000000004,"body":"interesting thing."},{"speaker":"Galen Low","startTime":2431.7230000000004,"endTime":2432.5530000000003,"body":"When does it happen?"},{"speaker":"Galen Low","startTime":2432.6530000000002,"endTime":2433.543,"body":"How can people learn more?"},{"speaker":"Karla Eidem","startTime":2433.978,"endTime":2434.898,"body":"Yeah, absolutely."},{"speaker":"Karla Eidem","startTime":2434.898,"endTime":2438.788,"body":"Well, we, of course, PMI.org"},{"speaker":"Karla Eidem","startTime":2434.898,"endTime":2438.788,"body":"is one of the things that they"},{"speaker":"Karla Eidem","startTime":2438.788,"endTime":2442.7180000000003,"body":"can check out, but if you're"},{"speaker":"Karla Eidem","startTime":2438.788,"endTime":2442.7180000000003,"body":"on LinkedIn and subscribed"},{"speaker":"Karla Eidem","startTime":2442.7380000000003,"endTime":2445.7780000000002,"body":"to Project Management"},{"speaker":"Karla Eidem","startTime":2442.7380000000003,"endTime":2445.7780000000002,"body":"Institute page there, our"},{"speaker":"Karla Eidem","startTime":2445.788,"endTime":2448.588,"body":"marketing team is very"},{"speaker":"Karla Eidem","startTime":2445.788,"endTime":2448.588,"body":"good at providing updates."},{"speaker":"Karla Eidem","startTime":2448.788,"endTime":2451.588,"body":"And even our CEO, Pierre"},{"speaker":"Karla Eidem","startTime":2448.788,"endTime":2451.588,"body":"Le Manh, he's the first"},{"speaker":"Karla Eidem","startTime":2451.588,"endTime":2454.413,"body":"one sometimes to put"},{"speaker":"Karla Eidem","startTime":2451.588,"endTime":2454.413,"body":"all these new updates."},{"speaker":"Karla Eidem","startTime":2454.443,"endTime":2457.623,"body":"So if the website is not"},{"speaker":"Karla Eidem","startTime":2454.443,"endTime":2457.623,"body":"enough, if you're on Facebook,"},{"speaker":"Karla Eidem","startTime":2457.623,"endTime":2460.453,"body":"if you're in LinkedIn and any"},{"speaker":"Karla Eidem","startTime":2457.623,"endTime":2460.453,"body":"other social media, that's"},{"speaker":"Karla Eidem","startTime":2460.453,"endTime":2461.773,"body":"the best place to do it."},{"speaker":"Karla Eidem","startTime":2461.773,"endTime":2464.083,"body":"And if you are a member, and"},{"speaker":"Karla Eidem","startTime":2461.773,"endTime":2464.083,"body":"you remember of the local"},{"speaker":"Karla Eidem","startTime":2464.083,"endTime":2467.793,"body":"chapter, that's another place"},{"speaker":"Karla Eidem","startTime":2464.083,"endTime":2467.793,"body":"for you to hear about all these"},{"speaker":"Karla Eidem","startTime":2467.793,"endTime":2471.453,"body":"exciting things that we're"},{"speaker":"Karla Eidem","startTime":2467.793,"endTime":2471.453,"body":"doing, PMI's ecosystem is vast,"},{"speaker":"Karla Eidem","startTime":2471.453,"endTime":2473.003,"body":"and it's a flywheel, right?"},{"speaker":"Karla Eidem","startTime":2473.003,"endTime":2477.3630000000003,"body":"And so we try to activate every"},{"speaker":"Karla Eidem","startTime":2473.003,"endTime":2477.3630000000003,"body":"partner, every community that"},{"speaker":"Karla Eidem","startTime":2477.523,"endTime":2479.5930000000003,"body":"are part of the PMI ecosystem."},{"speaker":"Karla Eidem","startTime":2479.6130000000003,"endTime":2482.813,"body":"And we certainly try to model"},{"speaker":"Karla Eidem","startTime":2479.6130000000003,"endTime":2482.813,"body":"one of our cultural values."},{"speaker":"Karla Eidem","startTime":2482.8430000000003,"endTime":2485.213,"body":"So together we can"},{"speaker":"Karla Eidem","startTime":2482.8430000000003,"endTime":2485.213,"body":"add it to there."},{"speaker":"Karla Eidem","startTime":2485.213,"endTime":2487.7630000000004,"body":"And so for sharing of"},{"speaker":"Karla Eidem","startTime":2485.213,"endTime":2487.7630000000004,"body":"information, just check out"},{"speaker":"Karla Eidem","startTime":2488.453,"endTime":2491.813,"body":"PMI.org or our LinkedIn page"},{"speaker":"Karla Eidem","startTime":2488.453,"endTime":2491.813,"body":"and other social media pages."},{"speaker":"Galen Low","startTime":2492.328,"endTime":2492.788,"body":"Amazing."},{"speaker":"Galen Low","startTime":2492.878,"endTime":2493.688,"body":"Exciting times."},{"speaker":"Galen Low","startTime":2494.7380000000003,"endTime":2495.9280000000003,"body":"All right folks,"},{"speaker":"Galen Low","startTime":2494.7380000000003,"endTime":2495.9280000000003,"body":"there you have it."},{"speaker":"Galen Low","startTime":2496.0980000000004,"endTime":2498.248,"body":"As always, if you'd like to"},{"speaker":"Galen Low","startTime":2496.0980000000004,"endTime":2498.248,"body":"join the conversation with"},{"speaker":"Galen Low","startTime":2498.248,"endTime":2500.458,"body":"over a thousand like minded"},{"speaker":"Galen Low","startTime":2498.248,"endTime":2500.458,"body":"project management champions,"},{"speaker":"Galen Low","startTime":2500.6580000000004,"endTime":2501.648,"body":"come join our collective."},{"speaker":"Galen Low","startTime":2501.918,"endTime":2505.0280000000002,"body":"Head over to"},{"speaker":"Galen Low","startTime":2501.918,"endTime":2505.0280000000002,"body":"thedigitalprojectmanager.com/membership"},{"speaker":"Galen Low","startTime":2505.0480000000002,"endTime":2505.748,"body":"to learn more."},{"speaker":"Galen Low","startTime":2505.978,"endTime":2508.148,"body":"And if you like what you"},{"speaker":"Galen Low","startTime":2505.978,"endTime":2508.148,"body":"heard today, please subscribe"},{"speaker":"Galen Low","startTime":2508.148,"endTime":2511.5080000000003,"body":"and stay in touch on"},{"speaker":"Galen Low","startTime":2508.148,"endTime":2511.5080000000003,"body":"thedigitalprojectmanager.com."},{"speaker":"Galen Low","startTime":2511.5280000000002,"endTime":2513.6580000000004,"body":"Until next time,"},{"speaker":"Galen Low","startTime":2511.5280000000002,"endTime":2513.6580000000004,"body":"thanks for listening."}]}