{"version":"1.0.0","segments":[{"speaker":"Galen Low","startTime":27.16,"endTime":28.389000000000003,"body":"Hey folks,"},{"speaker":"Galen Low","startTime":27.16,"endTime":28.389000000000003,"body":"thanks for tuning in."},{"speaker":"Galen Low","startTime":28.389000000000003,"endTime":30.94,"body":"My name is Galen Low with"},{"speaker":"Galen Low","startTime":28.389000000000003,"endTime":30.94,"body":"the Digital Project Manager."},{"speaker":"Galen Low","startTime":31.15,"endTime":33.669,"body":"We are a community of digital"},{"speaker":"Galen Low","startTime":31.15,"endTime":33.669,"body":"professionals on a mission"},{"speaker":"Galen Low","startTime":33.669,"endTime":35.8,"body":"to help each other get"},{"speaker":"Galen Low","startTime":33.669,"endTime":35.8,"body":"skilled, get confident, and"},{"speaker":"Galen Low","startTime":35.8,"endTime":38.32,"body":"get connected so that we can"},{"speaker":"Galen Low","startTime":35.8,"endTime":38.32,"body":"amplify the value of project"},{"speaker":"Galen Low","startTime":38.32,"endTime":39.82,"body":"management in a digital world."},{"speaker":"Galen Low","startTime":40.0,"endTime":42.129000000000005,"body":"If you want to hear more"},{"speaker":"Galen Low","startTime":40.0,"endTime":42.129000000000005,"body":"about that, head on over to"},{"speaker":"Galen Low","startTime":42.129000000000005,"endTime":45.0,"body":"thedigitalprojectmanager.com/membership."},{"speaker":"Galen Low","startTime":45.445,"endTime":49.144999999999996,"body":"All right, today we are getting"},{"speaker":"Galen Low","startTime":45.445,"endTime":49.144999999999996,"body":"a lesson in how to facilitate"},{"speaker":"Galen Low","startTime":49.215,"endTime":52.565,"body":"engaging remote workshops"},{"speaker":"Galen Low","startTime":49.215,"endTime":52.565,"body":"from bestselling author,"},{"speaker":"Galen Low","startTime":52.785,"endTime":56.345,"body":"expert executive facilitator,"},{"speaker":"Galen 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who"},{"speaker":"Theresa Bailey","startTime":131.07999999999998,"endTime":133.75900000000001,"body":"don't like to speak in"},{"speaker":"Theresa Bailey","startTime":131.07999999999998,"endTime":133.75900000000001,"body":"front of other people."},{"speaker":"Theresa Bailey","startTime":133.75900000000001,"endTime":138.63,"body":"We know that on the fear scale,"},{"speaker":"Theresa Bailey","startTime":133.75900000000001,"endTime":138.63,"body":"public speaking is often rated"},{"speaker":"Theresa Bailey","startTime":138.63,"endTime":140.499,"body":"higher than death as a fear."},{"speaker":"Theresa Bailey","startTime":141.079,"endTime":145.159,"body":"So it's probably my most popular"},{"speaker":"Theresa Bailey","startTime":141.079,"endTime":145.159,"body":"workshop is helping people"},{"speaker":"Theresa Bailey","startTime":145.159,"endTime":146.409,"body":"figure out how to facilitate."},{"speaker":"Theresa Bailey","startTime":146.409,"endTime":148.929,"body":"So I know it's such 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child,"},{"speaker":"Theresa Bailey","startTime":246.845,"endTime":251.734,"body":"went into consulting so that"},{"speaker":"Theresa Bailey","startTime":251.734,"endTime":253.064,"body":"I had some more flexibility."},{"speaker":"Theresa Bailey","startTime":253.324,"endTime":255.115,"body":"And really, though,"},{"speaker":"Theresa Bailey","startTime":253.324,"endTime":255.115,"body":"my foundation was"},{"speaker":"Theresa Bailey","startTime":255.115,"endTime":256.065,"body":"being a researcher."},{"speaker":"Theresa Bailey","startTime":256.185,"endTime":260.015,"body":"So, as I started using my"},{"speaker":"Theresa Bailey","startTime":256.185,"endTime":260.015,"body":"skills that I had picked up"},{"speaker":"Theresa Bailey","startTime":260.025,"endTime":263.644,"body":"through my community psychology"},{"speaker":"Theresa Bailey","startTime":260.025,"endTime":263.644,"body":"background and community"},{"speaker":"Theresa 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why to care about"},{"speaker":"Galen Low","startTime":364.56399999999996,"endTime":367.424,"body":"your workshop and like the"},{"speaker":"Galen Low","startTime":364.56399999999996,"endTime":367.424,"body":"session you're facilitating."},{"speaker":"Galen Low","startTime":367.524,"endTime":370.08399999999995,"body":"Not just because you have"},{"speaker":"Galen Low","startTime":367.524,"endTime":370.08399999999995,"body":"to, but because yeah, maybe"},{"speaker":"Galen Low","startTime":370.08399999999995,"endTime":372.659,"body":"it's part of the outcome"},{"speaker":"Galen Low","startTime":370.08399999999995,"endTime":372.659,"body":"that you want to help drive."},{"speaker":"Theresa Bailey","startTime":373.159,"endTime":373.879,"body":"Absolutely."},{"speaker":"Theresa Bailey","startTime":373.879,"endTime":376.669,"body":"I mean, I think people can feel"},{"speaker":"Theresa Bailey","startTime":373.879,"endTime":376.669,"body":"it when you're just delivering"},{"speaker":"Theresa Bailey","startTime":376.669,"endTime":377.98900000000003,"body":"a workshop to deliver it."},{"speaker":"Theresa Bailey","startTime":378.159,"endTime":381.55899999999997,"body":"That's one of the first things"},{"speaker":"Theresa Bailey","startTime":378.159,"endTime":381.55899999999997,"body":"I talk about when I'm talking"},{"speaker":"Theresa Bailey","startTime":381.55899999999997,"endTime":383.399,"body":"and it probably leads into"},{"speaker":"Theresa Bailey","startTime":381.55899999999997,"endTime":383.399,"body":"some of the other things"},{"speaker":"Theresa Bailey","startTime":383.399,"endTime":385.69899999999996,"body":"we're talking about too, but"},{"speaker":"Theresa Bailey","startTime":383.399,"endTime":385.69899999999996,"body":"what are your intentions?"},{"speaker":"Theresa Bailey","startTime":385.84900000000005,"endTime":389.379,"body":"I set my, you have objectives,"},{"speaker":"Theresa Bailey","startTime":385.84900000000005,"endTime":389.379,"body":"things you want to get, like"},{"speaker":"Theresa Bailey","startTime":389.379,"endTime":391.21900000000005,"body":"I talk about the check boxes."},{"speaker":"Theresa Bailey","startTime":391.529,"endTime":395.05899999999997,"body":"So what are your intentions for"},{"speaker":"Theresa Bailey","startTime":391.529,"endTime":395.05899999999997,"body":"a workshop, but also what is the"},{"speaker":"Theresa Bailey","startTime":395.05899999999997,"endTime":396.799,"body":"worldview you're bringing to it?"},{"speaker":"Theresa Bailey","startTime":396.84900000000005,"endTime":400.409,"body":"So those are to me, if the"},{"speaker":"Theresa Bailey","startTime":396.84900000000005,"endTime":400.409,"body":"objectives are like check boxes,"},{"speaker":"Theresa Bailey","startTime":400.58900000000006,"endTime":405.379,"body":"the intentions are like the"},{"speaker":"Theresa Bailey","startTime":400.58900000000006,"endTime":405.379,"body":"bumpers on a bowling alley for"},{"speaker":"Theresa Bailey","startTime":405.399,"endTime":407.279,"body":"people learning how to bowl."},{"speaker":"Theresa Bailey","startTime":407.539,"endTime":410.33900000000006,"body":"When you set your intentions for"},{"speaker":"Theresa Bailey","startTime":407.539,"endTime":410.33900000000006,"body":"the workshop and you get other"},{"speaker":"Theresa Bailey","startTime":410.33900000000006,"endTime":413.70899999999995,"body":"people to do it, then you're"},{"speaker":"Theresa Bailey","startTime":410.33900000000006,"endTime":413.70899999999995,"body":"all committed to the same thing."},{"speaker":"Theresa Bailey","startTime":413.81899999999996,"endTime":416.369,"body":"And it's easier to get"},{"speaker":"Theresa Bailey","startTime":413.81899999999996,"endTime":416.369,"body":"the buy-in to have a"},{"speaker":"Theresa Bailey","startTime":416.369,"endTime":417.389,"body":"really effective workshop."},{"speaker":"Galen Low","startTime":417.94899999999996,"endTime":419.20899999999995,"body":"I like that"},{"speaker":"Galen Low","startTime":417.94899999999996,"endTime":419.20899999999995,"body":"framing because the"},{"speaker":"Galen Low","startTime":419.20899999999995,"endTime":420.759,"body":"objectives and ticking a box."},{"speaker":"Galen Low","startTime":420.759,"endTime":424.18899999999996,"body":"It's not often that you kind of"},{"speaker":"Galen Low","startTime":420.759,"endTime":424.18899999999996,"body":"leave a workshop and everyone's"},{"speaker":"Galen Low","startTime":424.18899999999996,"endTime":425.72900000000004,"body":"yeah, we ticked all those boxes."},{"speaker":"Galen Low","startTime":425.72900000000004,"endTime":427.909,"body":"I mean, it can be a, a great"},{"speaker":"Galen Low","startTime":425.72900000000004,"endTime":427.909,"body":"way of being like, did we"},{"speaker":"Galen Low","startTime":427.919,"endTime":428.889,"body":"invest the time wisely?"},{"speaker":"Galen Low","startTime":428.889,"endTime":429.909,"body":"Did we get what we came for?"},{"speaker":"Galen Low","startTime":429.909,"endTime":432.409,"body":"But, it's actually, there's a"},{"speaker":"Galen Low","startTime":429.909,"endTime":432.409,"body":"je ne sais quoi to like some"},{"speaker":"Galen Low","startTime":432.429,"endTime":434.169,"body":"of what makes a workshop good."},{"speaker":"Galen Low","startTime":434.18899999999996,"endTime":436.70899999999995,"body":"Actually, maybe I'll flip"},{"speaker":"Galen Low","startTime":434.18899999999996,"endTime":436.70899999999995,"body":"that question to you because"},{"speaker":"Galen Low","startTime":436.83900000000006,"endTime":438.039,"body":"you've done a lot of workshops."},{"speaker":"Galen Low","startTime":438.039,"endTime":439.21900000000005,"body":"You've run a lot of sessions."},{"speaker":"Galen Low","startTime":439.369,"endTime":442.95899999999995,"body":"But what is it that makes a"},{"speaker":"Galen Low","startTime":439.369,"endTime":442.95899999999995,"body":"workshop like engaging for"},{"speaker":"Galen Low","startTime":442.95899999999995,"endTime":445.999,"body":"participants, like whether it's"},{"speaker":"Galen Low","startTime":442.95899999999995,"endTime":445.999,"body":"remote or hybrid or in person,"},{"speaker":"Galen Low","startTime":446.18899999999996,"endTime":450.07899999999995,"body":"what is that thing that sort of"},{"speaker":"Galen Low","startTime":446.18899999999996,"endTime":450.07899999999995,"body":"makes people feel like it was"},{"speaker":"Galen Low","startTime":450.07899999999995,"endTime":451.80899999999997,"body":"a really valuable use of time?"},{"speaker":"Theresa Bailey","startTime":452.45899999999995,"endTime":455.369,"body":"Well, I think"},{"speaker":"Theresa Bailey","startTime":452.45899999999995,"endTime":455.369,"body":"that I probably am different,"},{"speaker":"Theresa Bailey","startTime":455.759,"endTime":459.659,"body":"not, I don't want to say unique,"},{"speaker":"Theresa Bailey","startTime":455.759,"endTime":459.659,"body":"but it's important for me to"},{"speaker":"Theresa Bailey","startTime":459.94399999999996,"endTime":463.504,"body":"ensure that everyone has an"},{"speaker":"Theresa Bailey","startTime":459.94399999999996,"endTime":463.504,"body":"opportunity to participate."},{"speaker":"Theresa Bailey","startTime":463.764,"endTime":467.384,"body":"So we can think about what is"},{"speaker":"Theresa Bailey","startTime":463.764,"endTime":467.384,"body":"engaging versus not engaging."},{"speaker":"Theresa Bailey","startTime":467.45399999999995,"endTime":471.884,"body":"It is not engaging often"},{"speaker":"Theresa Bailey","startTime":467.45399999999995,"endTime":471.884,"body":"when one person has all of"},{"speaker":"Theresa Bailey","startTime":471.884,"endTime":474.19399999999996,"body":"the voice and you're just"},{"speaker":"Theresa Bailey","startTime":471.884,"endTime":474.19399999999996,"body":"receiving information."},{"speaker":"Theresa Bailey","startTime":474.48400000000004,"endTime":477.43399999999997,"body":"On the other hand, it's also"},{"speaker":"Theresa Bailey","startTime":474.48400000000004,"endTime":477.43399999999997,"body":"intimidating for people who"},{"speaker":"Theresa Bailey","startTime":477.44399999999996,"endTime":481.23400000000004,"body":"aren't used to having or are"},{"speaker":"Theresa Bailey","startTime":477.44399999999996,"endTime":481.23400000000004,"body":"afraid of having the space"},{"speaker":"Theresa Bailey","startTime":481.404,"endTime":482.674,"body":"to have to participate."},{"speaker":"Theresa Bailey","startTime":483.144,"endTime":486.274,"body":"So you have to find a"},{"speaker":"Theresa Bailey","startTime":483.144,"endTime":486.274,"body":"way to engage people"},{"speaker":"Theresa Bailey","startTime":486.274,"endTime":488.46400000000006,"body":"in the conversation"},{"speaker":"Theresa Bailey","startTime":486.274,"endTime":488.46400000000006,"body":"that makes it relevant."},{"speaker":"Theresa Bailey","startTime":488.744,"endTime":491.48400000000004,"body":"Who likes icebreakers"},{"speaker":"Theresa Bailey","startTime":488.744,"endTime":491.48400000000004,"body":"that are not relevant?"},{"speaker":"Theresa Bailey","startTime":492.22400000000005,"endTime":495.45399999999995,"body":"Very few people, like I've asked"},{"speaker":"Theresa Bailey","startTime":492.22400000000005,"endTime":495.45399999999995,"body":"this question, it's probably"},{"speaker":"Theresa Bailey","startTime":495.45399999999995,"endTime":499.58399999999995,"body":"7% of people are like, yeah,"},{"speaker":"Theresa Bailey","startTime":495.45399999999995,"endTime":499.58399999999995,"body":"I love icebreakers unless you"},{"speaker":"Theresa Bailey","startTime":499.644,"endTime":501.164,"body":"can connect it to their work."},{"speaker":"Theresa Bailey","startTime":501.33399999999995,"endTime":501.72400000000005,"body":"Right?"},{"speaker":"Theresa Bailey","startTime":501.98400000000004,"endTime":506.429,"body":"So you have to find a way to"},{"speaker":"Theresa Bailey","startTime":501.98400000000004,"endTime":506.429,"body":"engage people in a way that"},{"speaker":"Theresa Bailey","startTime":506.43899999999996,"endTime":509.169,"body":"feels relevant because then"},{"speaker":"Theresa Bailey","startTime":506.43899999999996,"endTime":509.169,"body":"those people who don't like to"},{"speaker":"Theresa Bailey","startTime":509.169,"endTime":512.269,"body":"participate are more likely to"},{"speaker":"Theresa Bailey","startTime":509.169,"endTime":512.269,"body":"participate, but also it feels"},{"speaker":"Theresa Bailey","startTime":512.429,"endTime":516.139,"body":"safe and they don't feel like"},{"speaker":"Theresa Bailey","startTime":512.429,"endTime":516.139,"body":"they're being centered out."},{"speaker":"Theresa Bailey","startTime":516.459,"endTime":519.349,"body":"And to me, if it can be"},{"speaker":"Theresa Bailey","startTime":516.459,"endTime":519.349,"body":"productive, I think is"},{"speaker":"Theresa Bailey","startTime":519.349,"endTime":522.649,"body":"important, engaging and"},{"speaker":"Theresa Bailey","startTime":519.349,"endTime":522.649,"body":"safe makes a good workshop."},{"speaker":"Galen Low","startTime":523.019,"endTime":525.119,"body":"I love the"},{"speaker":"Galen Low","startTime":523.019,"endTime":525.119,"body":"sort of safe aspect to it."},{"speaker":"Galen Low","startTime":525.129,"endTime":527.679,"body":"It's almost that balance"},{"speaker":"Galen Low","startTime":525.129,"endTime":527.679,"body":"between, Oh my gosh, so"},{"speaker":"Galen Low","startTime":527.679,"endTime":529.869,"body":"and so just took up all"},{"speaker":"Galen Low","startTime":527.679,"endTime":529.869,"body":"the air time and no one"},{"speaker":"Galen Low","startTime":529.869,"endTime":530.989,"body":"got a chance to contribute."},{"speaker":"Galen Low","startTime":531.019,"endTime":533.399,"body":"And then the other side of the"},{"speaker":"Galen Low","startTime":531.019,"endTime":533.399,"body":"scale is I was in this session"},{"speaker":"Galen Low","startTime":533.399,"endTime":536.959,"body":"and I had to participate and,"},{"speaker":"Galen Low","startTime":533.399,"endTime":536.959,"body":"Oh my gosh, it was so annoying."},{"speaker":"Galen Low","startTime":537.189,"endTime":540.2139999999999,"body":"There's that balance of safety"},{"speaker":"Galen Low","startTime":537.189,"endTime":540.2139999999999,"body":"and comfort where, it's not"},{"speaker":"Galen Low","startTime":540.4839999999999,"endTime":542.694,"body":"necessarily like dragging"},{"speaker":"Galen Low","startTime":540.4839999999999,"endTime":542.694,"body":"someone, kicking and screaming"},{"speaker":"Galen Low","startTime":542.694,"endTime":545.454,"body":"to participate because they"},{"speaker":"Galen Low","startTime":542.694,"endTime":545.454,"body":"have to, but actually, it"},{"speaker":"Galen Low","startTime":545.454,"endTime":547.824,"body":"would be engaging for them"},{"speaker":"Galen Low","startTime":545.454,"endTime":547.824,"body":"because eventually at some"},{"speaker":"Galen Low","startTime":547.824,"endTime":549.244,"body":"point during the workshop,"},{"speaker":"Galen Low","startTime":547.824,"endTime":549.244,"body":"they're like, actually, I"},{"speaker":"Galen Low","startTime":549.244,"endTime":552.6139999999999,"body":"feel like I can contribute and"},{"speaker":"Galen Low","startTime":549.244,"endTime":552.6139999999999,"body":"it's going to be safe and my"},{"speaker":"Galen Low","startTime":552.6139999999999,"endTime":553.5939999999999,"body":"input is going to be valuable."},{"speaker":"Theresa Bailey","startTime":554.049,"endTime":554.689,"body":"Absolutely."},{"speaker":"Theresa Bailey","startTime":554.749,"endTime":557.409,"body":"And a lot of times I will"},{"speaker":"Theresa Bailey","startTime":554.749,"endTime":557.409,"body":"be in at the start of a"},{"speaker":"Theresa Bailey","startTime":557.409,"endTime":559.769,"body":"project, whether it's with"},{"speaker":"Theresa Bailey","startTime":557.409,"endTime":559.769,"body":"a project manager, however,"},{"speaker":"Theresa Bailey","startTime":559.769,"endTime":562.699,"body":"they've got it laid out to"},{"speaker":"Theresa Bailey","startTime":559.769,"endTime":562.699,"body":"set the tone for the work"},{"speaker":"Theresa Bailey","startTime":562.699,"endTime":564.029,"body":"that is going to move forward."},{"speaker":"Theresa Bailey","startTime":564.059,"endTime":566.629,"body":"So, for project managers, that's"},{"speaker":"Theresa Bailey","startTime":564.059,"endTime":566.629,"body":"a really important part of"},{"speaker":"Theresa Bailey","startTime":566.629,"endTime":569.039,"body":"it, I think, to figure out how"},{"speaker":"Theresa Bailey","startTime":566.629,"endTime":569.039,"body":"are we going to work together."},{"speaker":"Theresa Bailey","startTime":569.2389999999999,"endTime":572.819,"body":"And to make sure that people who"},{"speaker":"Theresa Bailey","startTime":569.2389999999999,"endTime":572.819,"body":"typically maybe are the softer"},{"speaker":"Theresa Bailey","startTime":572.829,"endTime":576.959,"body":"voices can find a way, whether"},{"speaker":"Theresa Bailey","startTime":572.829,"endTime":576.959,"body":"it's speaking up or sending"},{"speaker":"Theresa Bailey","startTime":576.9889999999999,"endTime":580.879,"body":"a message or however it looks"},{"speaker":"Theresa Bailey","startTime":576.9889999999999,"endTime":580.879,"body":"for them, that they know that"},{"speaker":"Theresa Bailey","startTime":580.879,"endTime":584.119,"body":"there is a way for them to have"},{"speaker":"Theresa Bailey","startTime":580.879,"endTime":584.119,"body":"a safe in and that their voice"},{"speaker":"Theresa Bailey","startTime":584.139,"endTime":585.4689999999999,"body":"is as valuable as anyone else."},{"speaker":"Theresa Bailey","startTime":585.4789999999999,"endTime":588.189,"body":"And you can do that through"},{"speaker":"Theresa Bailey","startTime":585.4789999999999,"endTime":588.189,"body":"setting up how you're"},{"speaker":"Theresa Bailey","startTime":588.4889999999999,"endTime":590.439,"body":"running the workshop, and"},{"speaker":"Theresa Bailey","startTime":588.4889999999999,"endTime":590.439,"body":"that can continue into"},{"speaker":"Theresa Bailey","startTime":590.439,"endTime":591.209,"body":"the rest of your work."},{"speaker":"Galen Low","startTime":591.654,"endTime":593.444,"body":"It's actually a"},{"speaker":"Galen Low","startTime":591.654,"endTime":593.444,"body":"really good segue, because"},{"speaker":"Galen Low","startTime":593.444,"endTime":596.084,"body":"I thought maybe we dive"},{"speaker":"Galen Low","startTime":593.444,"endTime":596.084,"body":"into, really just your"},{"speaker":"Galen Low","startTime":596.0939999999999,"endTime":597.8539999999999,"body":"approach to workshops."},{"speaker":"Galen Low","startTime":598.074,"endTime":600.9639999999999,"body":"And I do want to zero in"},{"speaker":"Galen Low","startTime":598.074,"endTime":600.9639999999999,"body":"a bit on the remote and"},{"speaker":"Galen Low","startTime":600.9639999999999,"endTime":602.134,"body":"hybrid side of things."},{"speaker":"Galen Low","startTime":602.204,"endTime":604.7339999999999,"body":"And you did tell us an"},{"speaker":"Galen Low","startTime":602.204,"endTime":604.7339999999999,"body":"incredible story at the"},{"speaker":"Galen Low","startTime":604.7339999999999,"endTime":606.674,"body":"beginning of how you were"},{"speaker":"Galen Low","startTime":604.7339999999999,"endTime":606.674,"body":"like, I just kind of had to"},{"speaker":"Galen Low","startTime":606.674,"endTime":608.639,"body":"figure it out, under pressure."},{"speaker":"Galen Low","startTime":608.779,"endTime":610.459,"body":"But even some of the things"},{"speaker":"Galen Low","startTime":608.779,"endTime":610.459,"body":"we're talking about, like"},{"speaker":"Galen Low","startTime":610.459,"endTime":613.279,"body":"not all the magic happens,"},{"speaker":"Galen Low","startTime":610.459,"endTime":613.279,"body":"you know, \"in the room\"."},{"speaker":"Galen Low","startTime":613.5889999999999,"endTime":616.689,"body":"Sometimes it's, the planning,"},{"speaker":"Galen Low","startTime":613.5889999999999,"endTime":616.689,"body":"it's the intentionality."},{"speaker":"Galen Low","startTime":616.689,"endTime":618.519,"body":"And I'm wondering if you"},{"speaker":"Galen Low","startTime":616.689,"endTime":618.519,"body":"could just walk us through"},{"speaker":"Galen Low","startTime":618.519,"endTime":621.619,"body":"some of the most crucial"},{"speaker":"Galen Low","startTime":618.519,"endTime":621.619,"body":"elements that you think about"},{"speaker":"Galen Low","startTime":621.619,"endTime":624.579,"body":"when you're preparing for a"},{"speaker":"Galen Low","startTime":621.619,"endTime":624.579,"body":"remote or hybrid workshop."},{"speaker":"Galen Low","startTime":624.5889999999999,"endTime":628.319,"body":"What are some approaches that"},{"speaker":"Galen Low","startTime":624.5889999999999,"endTime":628.319,"body":"help unlock that imagination and"},{"speaker":"Galen Low","startTime":628.319,"endTime":631.4889999999999,"body":"creativity and get participants"},{"speaker":"Galen Low","startTime":628.319,"endTime":631.4889999999999,"body":"into like innovation mode?"},{"speaker":"Theresa Bailey","startTime":631.894,"endTime":633.254,"body":"I mean,"},{"speaker":"Theresa Bailey","startTime":631.894,"endTime":633.254,"body":"there are a bunch of steps"},{"speaker":"Theresa Bailey","startTime":633.4839999999999,"endTime":636.164,"body":"to this, but really it's"},{"speaker":"Theresa Bailey","startTime":633.4839999999999,"endTime":636.164,"body":"figuring out what do you"},{"speaker":"Theresa Bailey","startTime":636.164,"endTime":637.264,"body":"want coming out of it?"},{"speaker":"Theresa Bailey","startTime":637.394,"endTime":640.664,"body":"And how are you going to"},{"speaker":"Theresa Bailey","startTime":637.394,"endTime":640.664,"body":"make everyone feel like"},{"speaker":"Theresa Bailey","startTime":640.674,"endTime":643.154,"body":"they can see themselves in"},{"speaker":"Theresa Bailey","startTime":640.674,"endTime":643.154,"body":"the work that's being done?"},{"speaker":"Theresa Bailey","startTime":643.324,"endTime":646.654,"body":"So typically I would talk"},{"speaker":"Theresa Bailey","startTime":643.324,"endTime":646.654,"body":"probably a number of times"},{"speaker":"Theresa Bailey","startTime":646.654,"endTime":647.814,"body":"with whoever has brought me in."},{"speaker":"Theresa Bailey","startTime":647.934,"endTime":650.704,"body":"I might have a few conversations"},{"speaker":"Theresa Bailey","startTime":647.934,"endTime":650.704,"body":"with other people to get their"},{"speaker":"Theresa Bailey","startTime":650.704,"endTime":653.754,"body":"input, or maybe we'll have a"},{"speaker":"Theresa Bailey","startTime":650.704,"endTime":653.754,"body":"full on call to figure that out."},{"speaker":"Theresa Bailey","startTime":653.8439999999999,"endTime":656.294,"body":"And then it's really"},{"speaker":"Theresa Bailey","startTime":653.8439999999999,"endTime":656.294,"body":"reverse engineering."},{"speaker":"Theresa Bailey","startTime":656.304,"endTime":659.134,"body":"Okay, these are the three"},{"speaker":"Theresa Bailey","startTime":656.304,"endTime":659.134,"body":"things we want to have covered."},{"speaker":"Theresa Bailey","startTime":659.244,"endTime":662.894,"body":"I know that in a full"},{"speaker":"Theresa Bailey","startTime":659.244,"endTime":662.894,"body":"day workshop, by the way,"},{"speaker":"Theresa Bailey","startTime":663.074,"endTime":665.7339999999999,"body":"I do not encourage full"},{"speaker":"Theresa Bailey","startTime":663.074,"endTime":665.7339999999999,"body":"day remote workshops."},{"speaker":"Theresa Bailey","startTime":665.744,"endTime":667.154,"body":"Break it up over"},{"speaker":"Theresa Bailey","startTime":665.744,"endTime":667.154,"body":"a couple of days."},{"speaker":"Theresa Bailey","startTime":667.204,"endTime":669.524,"body":"It's so much easier for"},{"speaker":"Theresa Bailey","startTime":667.204,"endTime":669.524,"body":"people if you possibly can."},{"speaker":"Theresa Bailey","startTime":669.674,"endTime":672.334,"body":"But then figure out how you're"},{"speaker":"Theresa Bailey","startTime":669.674,"endTime":672.334,"body":"going to structure that."},{"speaker":"Theresa Bailey","startTime":672.4839999999999,"endTime":676.054,"body":"And I have a pretty set way"},{"speaker":"Theresa Bailey","startTime":672.4839999999999,"endTime":676.054,"body":"that I like to do things."},{"speaker":"Theresa Bailey","startTime":676.064,"endTime":680.174,"body":"The first probably hour is"},{"speaker":"Theresa Bailey","startTime":676.064,"endTime":680.174,"body":"focused on just setting the"},{"speaker":"Theresa Bailey","startTime":680.174,"endTime":682.014,"body":"space for the work we're"},{"speaker":"Theresa Bailey","startTime":680.174,"endTime":682.014,"body":"going to do for the rest"},{"speaker":"Theresa Bailey","startTime":682.014,"endTime":684.654,"body":"of the day, maybe half an"},{"speaker":"Theresa Bailey","startTime":682.014,"endTime":684.654,"body":"hour to 45 minutes even."},{"speaker":"Theresa Bailey","startTime":685.154,"endTime":689.454,"body":"And that is getting everyone"},{"speaker":"Theresa Bailey","startTime":685.154,"endTime":689.454,"body":"to buy into what we're"},{"speaker":"Theresa Bailey","startTime":689.454,"endTime":691.7339999999999,"body":"doing, letting me know"},{"speaker":"Theresa Bailey","startTime":689.454,"endTime":691.7339999999999,"body":"a little bit about how"},{"speaker":"Theresa Bailey","startTime":691.7339999999999,"endTime":692.784,"body":"they're feeling about it."},{"speaker":"Theresa Bailey","startTime":692.894,"endTime":695.664,"body":"And then structuring the"},{"speaker":"Theresa Bailey","startTime":692.894,"endTime":695.664,"body":"workshop so that, I mean, it's"},{"speaker":"Theresa Bailey","startTime":695.664,"endTime":699.2239999999999,"body":"really simple stuff like when do"},{"speaker":"Theresa Bailey","startTime":695.664,"endTime":699.2239999999999,"body":"you schedule breaks, making sure"},{"speaker":"Theresa Bailey","startTime":699.2239999999999,"endTime":702.294,"body":"that there are breaks, letting"},{"speaker":"Theresa Bailey","startTime":699.2239999999999,"endTime":702.294,"body":"people know in advance when it"},{"speaker":"Theresa Bailey","startTime":702.294,"endTime":705.014,"body":"is, talking about camera policy."},{"speaker":"Theresa Bailey","startTime":705.244,"endTime":708.554,"body":"So that's something we could"},{"speaker":"Theresa Bailey","startTime":705.244,"endTime":708.554,"body":"go into in detail, depending"},{"speaker":"Theresa Bailey","startTime":708.554,"endTime":710.554,"body":"on where you are, they have"},{"speaker":"Theresa Bailey","startTime":708.554,"endTime":710.554,"body":"very different structures."},{"speaker":"Galen Low","startTime":710.884,"endTime":711.334,"body":"Pre-work."},{"speaker":"Galen Low","startTime":711.334,"endTime":714.179,"body":"I think it's easy for folks"},{"speaker":"Galen Low","startTime":711.334,"endTime":714.179,"body":"who've been in a workshop"},{"speaker":"Galen Low","startTime":714.179,"endTime":717.3489999999999,"body":"as a participant to be like,"},{"speaker":"Galen Low","startTime":714.179,"endTime":717.3489999999999,"body":"Oh, that facilitator just has"},{"speaker":"Galen Low","startTime":717.3489999999999,"endTime":720.629,"body":"this like canned agenda and"},{"speaker":"Galen Low","startTime":717.3489999999999,"endTime":720.629,"body":"they just come in and do their"},{"speaker":"Galen Low","startTime":720.629,"endTime":721.959,"body":"thing and blah, blah, blah."},{"speaker":"Galen Low","startTime":722.279,"endTime":724.492,"body":"But actually a lot of"},{"speaker":"Galen Low","startTime":722.279,"endTime":724.492,"body":"that sort of collaboration"},{"speaker":"Galen Low","startTime":724.492,"endTime":726.8969999999999,"body":"and research up front of"},{"speaker":"Galen Low","startTime":724.492,"endTime":726.8969999999999,"body":"who's going to be there?"},{"speaker":"Galen Low","startTime":726.8969999999999,"endTime":727.957,"body":"What do we want"},{"speaker":"Galen Low","startTime":726.8969999999999,"endTime":727.957,"body":"to get from this?"},{"speaker":"Galen Low","startTime":727.957,"endTime":729.9169999999999,"body":"And making sure you're like"},{"speaker":"Galen Low","startTime":727.957,"endTime":729.9169999999999,"body":"driving that alignment with,"},{"speaker":"Galen Low","startTime":729.977,"endTime":732.067,"body":"the people who have asked you"},{"speaker":"Galen Low","startTime":729.977,"endTime":732.067,"body":"to come in and understanding"},{"speaker":"Galen Low","startTime":732.067,"endTime":733.7869999999999,"body":"who's going to be a part of"},{"speaker":"Galen Low","startTime":732.067,"endTime":733.7869999999999,"body":"this and setting the right"},{"speaker":"Galen Low","startTime":733.7869999999999,"endTime":735.937,"body":"policies and the setting"},{"speaker":"Galen Low","startTime":733.7869999999999,"endTime":735.937,"body":"the right expectations."},{"speaker":"Galen Low","startTime":736.107,"endTime":738.927,"body":"And then I love that notion of"},{"speaker":"Galen Low","startTime":736.107,"endTime":738.927,"body":"it's different, like a hybrid"},{"speaker":"Galen Low","startTime":738.927,"endTime":741.3969999999999,"body":"and an in-person and a remote"},{"speaker":"Galen Low","startTime":738.927,"endTime":741.3969999999999,"body":"workshop, like even attention"},{"speaker":"Galen Low","startTime":741.3969999999999,"endTime":745.447,"body":"spans and, that amount of time"},{"speaker":"Galen Low","startTime":741.3969999999999,"endTime":745.447,"body":"before you hit that fatigue is"},{"speaker":"Galen Low","startTime":745.487,"endTime":748.727,"body":"different depending on whether"},{"speaker":"Galen Low","startTime":745.487,"endTime":748.727,"body":"it's in person or whether it's"},{"speaker":"Galen Low","startTime":748.727,"endTime":751.797,"body":"remote or hybrid and planning"},{"speaker":"Galen Low","startTime":748.727,"endTime":751.797,"body":"all that out and then saying it,"},{"speaker":"Galen Low","startTime":752.0269999999999,"endTime":754.547,"body":"like telling people that, here's"},{"speaker":"Galen Low","startTime":752.0269999999999,"endTime":754.547,"body":"what you can expect, here's"},{"speaker":"Galen Low","startTime":754.547,"endTime":755.307,"body":"what we're going to be doing."},{"speaker":"Galen Low","startTime":755.497,"endTime":757.227,"body":"Obviously, magic happens"},{"speaker":"Galen Low","startTime":755.497,"endTime":757.227,"body":"in the room when you're"},{"speaker":"Galen Low","startTime":757.227,"endTime":760.1469999999999,"body":"facilitating, but it doesn't"},{"speaker":"Galen Low","startTime":757.227,"endTime":760.1469999999999,"body":"happen without all of this sort"},{"speaker":"Galen Low","startTime":760.1469999999999,"endTime":762.1569999999999,"body":"of preparation and pre-work."},{"speaker":"Galen Low","startTime":762.447,"endTime":765.1569999999999,"body":"Have you had any situations"},{"speaker":"Galen Low","startTime":762.447,"endTime":765.1569999999999,"body":"where folks were like, \"Okay, I"},{"speaker":"Galen Low","startTime":765.1569999999999,"endTime":767.4169999999999,"body":"know you sent me Play-Doh, and"},{"speaker":"Galen Low","startTime":765.1569999999999,"endTime":767.4169999999999,"body":"I know it's a workshop, but I do"},{"speaker":"Galen Low","startTime":767.4169999999999,"endTime":768.497,"body":"not want to have my camera on."},{"speaker":"Galen Low","startTime":768.497,"endTime":769.0169999999999,"body":"I'm sorry\"?"},{"speaker":"Theresa Bailey","startTime":769.237,"endTime":771.0269999999999,"body":"Sometimes it"},{"speaker":"Theresa Bailey","startTime":769.237,"endTime":771.0269999999999,"body":"happens with bandwidth, right?"},{"speaker":"Theresa Bailey","startTime":771.077,"endTime":773.567,"body":"Especially where we are,"},{"speaker":"Theresa Bailey","startTime":771.077,"endTime":773.567,"body":"some people will turn it off,"},{"speaker":"Theresa Bailey","startTime":773.6469999999999,"endTime":775.8969999999999,"body":"but they'll turn it on to"},{"speaker":"Theresa Bailey","startTime":773.6469999999999,"endTime":775.8969999999999,"body":"show what they've created."},{"speaker":"Theresa Bailey","startTime":776.0369999999999,"endTime":776.947,"body":"And that's okay."},{"speaker":"Theresa Bailey","startTime":777.107,"endTime":780.077,"body":"And sometimes people will have"},{"speaker":"Theresa Bailey","startTime":777.107,"endTime":780.077,"body":"stuff going on in the background"},{"speaker":"Theresa Bailey","startTime":780.077,"endTime":781.177,"body":"they're not comfortable about."},{"speaker":"Theresa Bailey","startTime":781.187,"endTime":785.217,"body":"So at the very least, we do ask"},{"speaker":"Theresa Bailey","startTime":781.187,"endTime":785.217,"body":"people to show us what they've"},{"speaker":"Theresa Bailey","startTime":785.2869999999999,"endTime":790.092,"body":"created, but usually they're"},{"speaker":"Theresa Bailey","startTime":785.2869999999999,"endTime":790.092,"body":"fine because the way that we"},{"speaker":"Theresa Bailey","startTime":790.092,"endTime":792.8919999999999,"body":"structure things, people want"},{"speaker":"Theresa Bailey","startTime":790.092,"endTime":792.8919999999999,"body":"to see what other people are"},{"speaker":"Theresa Bailey","startTime":792.8919999999999,"endTime":796.702,"body":"doing and they actually enjoy"},{"speaker":"Theresa Bailey","startTime":792.8919999999999,"endTime":796.702,"body":"people seeing their reactions."},{"speaker":"Theresa Bailey","startTime":796.822,"endTime":798.982,"body":"We do different"},{"speaker":"Theresa Bailey","startTime":796.822,"endTime":798.982,"body":"things like use music."},{"speaker":"Theresa Bailey","startTime":799.122,"endTime":802.122,"body":"So a lot of the time you'll"},{"speaker":"Theresa Bailey","startTime":799.122,"endTime":802.122,"body":"see people dancing with their"},{"speaker":"Theresa Bailey","startTime":802.122,"endTime":804.622,"body":"shoulders, like not physically"},{"speaker":"Theresa Bailey","startTime":802.122,"endTime":804.622,"body":"standing up and dancing,"},{"speaker":"Theresa Bailey","startTime":804.822,"endTime":808.712,"body":"but that becomes more of a,"},{"speaker":"Theresa Bailey","startTime":804.822,"endTime":808.712,"body":"an environment where people"},{"speaker":"Theresa Bailey","startTime":808.712,"endTime":809.582,"body":"want to see each other."},{"speaker":"Theresa Bailey","startTime":809.802,"endTime":813.057,"body":"And I will tell people who are"},{"speaker":"Theresa Bailey","startTime":809.802,"endTime":813.057,"body":"camera off people, I sometimes"},{"speaker":"Theresa Bailey","startTime":813.057,"endTime":817.317,"body":"am also, but it is harder"},{"speaker":"Theresa Bailey","startTime":813.057,"endTime":817.317,"body":"to gauge when people need a"},{"speaker":"Theresa Bailey","startTime":817.317,"endTime":820.437,"body":"break if everyone always has"},{"speaker":"Theresa Bailey","startTime":817.317,"endTime":820.437,"body":"their camera off, because you"},{"speaker":"Theresa Bailey","startTime":820.437,"endTime":822.2669999999999,"body":"can't read the energy as well."},{"speaker":"Theresa Bailey","startTime":822.5369999999999,"endTime":826.427,"body":"So even if it's on and off"},{"speaker":"Theresa Bailey","startTime":822.5369999999999,"endTime":826.427,"body":"is very helpful for the"},{"speaker":"Theresa Bailey","startTime":826.427,"endTime":828.6469999999999,"body":"energy of everyone, if you"},{"speaker":"Theresa Bailey","startTime":826.427,"endTime":828.6469999999999,"body":"can sometimes have it on."},{"speaker":"Galen Low","startTime":828.942,"endTime":830.182,"body":"That"},{"speaker":"Galen Low","startTime":828.942,"endTime":830.182,"body":"makes sense actually."},{"speaker":"Galen Low","startTime":830.352,"endTime":831.612,"body":"I like the rationale for it."},{"speaker":"Galen Low","startTime":831.612,"endTime":834.582,"body":"I think a lot of the times I"},{"speaker":"Galen Low","startTime":831.612,"endTime":834.582,"body":"see, sessions where it's like"},{"speaker":"Galen Low","startTime":834.582,"endTime":837.822,"body":"a hard and fast rigid rule, you"},{"speaker":"Galen Low","startTime":834.582,"endTime":837.822,"body":"must have cameras on, but you"},{"speaker":"Galen Low","startTime":837.822,"endTime":840.342,"body":"just mentioned four really good"},{"speaker":"Galen Low","startTime":837.822,"endTime":840.342,"body":"reasons why someone might have"},{"speaker":"Galen Low","startTime":840.342,"endTime":843.732,"body":"their camera off and four really"},{"speaker":"Galen Low","startTime":840.342,"endTime":843.732,"body":"good reasons why it's not just"},{"speaker":"Galen Low","startTime":843.732,"endTime":847.5169999999999,"body":"a like, okay, you must have your"},{"speaker":"Galen Low","startTime":843.732,"endTime":847.5169999999999,"body":"camera on because I said so."},{"speaker":"Galen Low","startTime":847.707,"endTime":850.927,"body":"And more of a, like it's"},{"speaker":"Galen Low","startTime":847.707,"endTime":850.927,"body":"so I can read the room so I"},{"speaker":"Galen Low","startTime":850.927,"endTime":853.607,"body":"understand, what people need"},{"speaker":"Galen Low","startTime":850.927,"endTime":853.607,"body":"from the session and how people"},{"speaker":"Galen Low","startTime":853.607,"endTime":856.307,"body":"are reacting, and how we move"},{"speaker":"Galen Low","startTime":853.607,"endTime":856.307,"body":"things forward and hit our"},{"speaker":"Galen Low","startTime":856.307,"endTime":857.6469999999999,"body":"goals and, hit our intentions."},{"speaker":"Theresa Bailey","startTime":858.172,"endTime":859.972,"body":"Sorry, I was"},{"speaker":"Theresa Bailey","startTime":858.172,"endTime":859.972,"body":"just going to say it comes back"},{"speaker":"Theresa Bailey","startTime":859.982,"endTime":862.232,"body":"to exactly that, the intentions."},{"speaker":"Theresa Bailey","startTime":862.322,"endTime":865.352,"body":"If we ever agreed, and I will"},{"speaker":"Theresa Bailey","startTime":862.322,"endTime":865.352,"body":"ask people what their intentions"},{"speaker":"Theresa Bailey","startTime":865.352,"endTime":868.1619999999999,"body":"are for the workshop, and"},{"speaker":"Theresa Bailey","startTime":865.352,"endTime":868.1619999999999,"body":"if we have all agreed that"},{"speaker":"Theresa Bailey","startTime":868.1619999999999,"endTime":871.802,"body":"these are intentions, people"},{"speaker":"Theresa Bailey","startTime":868.1619999999999,"endTime":871.802,"body":"are less likely to disengage"},{"speaker":"Theresa Bailey","startTime":871.822,"endTime":874.582,"body":"because they're responsible"},{"speaker":"Theresa Bailey","startTime":871.822,"endTime":874.582,"body":"for themselves in the meeting."},{"speaker":"Theresa Bailey","startTime":874.762,"endTime":876.882,"body":"In any meeting, it doesn't"},{"speaker":"Theresa Bailey","startTime":874.762,"endTime":876.882,"body":"have to be a workshop, how"},{"speaker":"Theresa Bailey","startTime":876.882,"endTime":879.4019999999999,"body":"this goes depends on the"},{"speaker":"Theresa Bailey","startTime":876.882,"endTime":879.4019999999999,"body":"energy you bring to it."},{"speaker":"Theresa Bailey","startTime":879.552,"endTime":883.062,"body":"So if it sucks, I'll take"},{"speaker":"Theresa Bailey","startTime":879.552,"endTime":883.062,"body":"some responsibility, but"},{"speaker":"Theresa Bailey","startTime":883.262,"endTime":885.612,"body":"how much energy do you"},{"speaker":"Theresa Bailey","startTime":883.262,"endTime":885.612,"body":"bring to this, right?"},{"speaker":"Theresa Bailey","startTime":885.6419999999999,"endTime":888.242,"body":"We can all either have a"},{"speaker":"Theresa Bailey","startTime":885.6419999999999,"endTime":888.242,"body":"great day together or not."},{"speaker":"Theresa Bailey","startTime":888.422,"endTime":891.382,"body":"And I think that giving people"},{"speaker":"Theresa Bailey","startTime":888.422,"endTime":891.382,"body":"the responsibility over that"},{"speaker":"Theresa Bailey","startTime":891.602,"endTime":893.382,"body":"usually works to your favor."},{"speaker":"Galen Low","startTime":893.692,"endTime":894.192,"body":"I like that."},{"speaker":"Galen Low","startTime":894.232,"endTime":894.512,"body":"Yeah."},{"speaker":"Galen Low","startTime":894.712,"endTime":896.862,"body":"They're in control of how"},{"speaker":"Galen Low","startTime":894.712,"endTime":896.862,"body":"valuable the time is as well."},{"speaker":"Galen Low","startTime":896.862,"endTime":898.332,"body":"Not just you as a facilitator."},{"speaker":"Galen Low","startTime":898.582,"endTime":901.942,"body":"Speaking of the session itself"},{"speaker":"Galen Low","startTime":898.582,"endTime":901.942,"body":"and facilitating and sort"},{"speaker":"Galen Low","startTime":901.942,"endTime":904.482,"body":"of creating that experience"},{"speaker":"Galen Low","startTime":901.942,"endTime":904.482,"body":"for folks that they can buy"},{"speaker":"Galen Low","startTime":904.482,"endTime":907.092,"body":"into, it has been I've seen"},{"speaker":"Galen Low","startTime":904.482,"endTime":907.092,"body":"it be really challenging"},{"speaker":"Galen Low","startTime":907.1519999999999,"endTime":908.2819999999999,"body":"even in just meetings, right?"},{"speaker":"Galen Low","startTime":908.2819999999999,"endTime":909.862,"body":"You have a hybrid"},{"speaker":"Galen Low","startTime":908.2819999999999,"endTime":909.862,"body":"or remote meeting."},{"speaker":"Galen Low","startTime":909.862,"endTime":910.852,"body":"It's really difficult."},{"speaker":"Galen Low","startTime":910.862,"endTime":913.222,"body":"I think we haven't all built"},{"speaker":"Galen Low","startTime":910.862,"endTime":913.222,"body":"that skill of like how to"},{"speaker":"Galen Low","startTime":913.222,"endTime":915.442,"body":"interject or how to sort of"},{"speaker":"Galen Low","startTime":913.222,"endTime":915.442,"body":"raise your hand or how to"},{"speaker":"Galen Low","startTime":915.442,"endTime":918.512,"body":"participate or how to sort"},{"speaker":"Galen Low","startTime":915.442,"endTime":918.512,"body":"of, be a voice, have a voice"},{"speaker":"Galen Low","startTime":918.632,"endTime":921.322,"body":"in a room of loud voices,"},{"speaker":"Galen Low","startTime":918.632,"endTime":921.322,"body":"especially if you're like"},{"speaker":"Galen Low","startTime":921.322,"endTime":923.992,"body":"the remote participant and"},{"speaker":"Galen Low","startTime":921.322,"endTime":923.992,"body":"everyone else is in person and"},{"speaker":"Galen Low","startTime":923.992,"endTime":925.2919999999999,"body":"you can't hear things well."},{"speaker":"Galen Low","startTime":925.2919999999999,"endTime":928.922,"body":"But how do you democratize the"},{"speaker":"Galen Low","startTime":925.2919999999999,"endTime":928.922,"body":"experience for participants"},{"speaker":"Galen Low","startTime":928.932,"endTime":932.2919999999999,"body":"in a remote or an in-person"},{"speaker":"Galen Low","startTime":928.932,"endTime":932.2919999999999,"body":"or hybrid experience?"},{"speaker":"Galen Low","startTime":932.6619999999999,"endTime":934.832,"body":"How do you manage some of"},{"speaker":"Galen Low","startTime":932.6619999999999,"endTime":934.832,"body":"the frustrations that come"},{"speaker":"Galen Low","startTime":934.832,"endTime":937.502,"body":"along with a hybrid session"},{"speaker":"Galen Low","startTime":934.832,"endTime":937.502,"body":"in terms of just like"},{"speaker":"Galen Low","startTime":937.502,"endTime":940.632,"body":"technology or psychological"},{"speaker":"Galen Low","startTime":937.502,"endTime":940.632,"body":"safety or, just their"},{"speaker":"Galen Low","startTime":940.7819999999999,"endTime":943.692,"body":"apparent ability to contribute"},{"speaker":"Galen Low","startTime":940.7819999999999,"endTime":943.692,"body":"and where to contribute?"},{"speaker":"Theresa Bailey","startTime":944.207,"endTime":945.547,"body":"I mean,"},{"speaker":"Theresa Bailey","startTime":944.207,"endTime":945.547,"body":"we're still learning,"},{"speaker":"Theresa Bailey","startTime":945.577,"endTime":947.757,"body":"obviously, and the technology"},{"speaker":"Theresa Bailey","startTime":945.577,"endTime":947.757,"body":"changes everywhere."},{"speaker":"Theresa Bailey","startTime":947.757,"endTime":950.3969999999999,"body":"And the other thing that I"},{"speaker":"Theresa Bailey","startTime":947.757,"endTime":950.3969999999999,"body":"deal with is depending on what"},{"speaker":"Theresa Bailey","startTime":950.3969999999999,"endTime":952.977,"body":"technology we're using, it"},{"speaker":"Theresa Bailey","startTime":950.3969999999999,"endTime":952.977,"body":"could be a completely different"},{"speaker":"Theresa Bailey","startTime":952.977,"endTime":956.837,"body":"experience based on whether it's"},{"speaker":"Theresa Bailey","startTime":952.977,"endTime":956.837,"body":"team resumes or Google meets or"},{"speaker":"Theresa Bailey","startTime":956.857,"endTime":958.5269999999999,"body":"whatever platform we're using."},{"speaker":"Theresa Bailey","startTime":958.597,"endTime":961.6669999999999,"body":"But I think, again, it"},{"speaker":"Theresa Bailey","startTime":958.597,"endTime":961.6669999999999,"body":"requires some planning."},{"speaker":"Theresa Bailey","startTime":961.852,"endTime":963.052,"body":"There are two different things."},{"speaker":"Theresa Bailey","startTime":963.062,"endTime":965.172,"body":"Being in a physical"},{"speaker":"Theresa Bailey","startTime":963.062,"endTime":965.172,"body":"workshop with the work I do"},{"speaker":"Theresa Bailey","startTime":965.172,"endTime":967.6519999999999,"body":"requires a lot of lugging or"},{"speaker":"Theresa Bailey","startTime":965.172,"endTime":967.6519999999999,"body":"shipping stuff to get there."},{"speaker":"Theresa Bailey","startTime":967.752,"endTime":971.442,"body":"Being on a hybrid or a virtual"},{"speaker":"Theresa Bailey","startTime":967.752,"endTime":971.442,"body":"workshop requires a lot more"},{"speaker":"Theresa Bailey","startTime":971.442,"endTime":974.512,"body":"testing to make sure that we"},{"speaker":"Theresa Bailey","startTime":971.442,"endTime":974.512,"body":"have what we need available."},{"speaker":"Theresa Bailey","startTime":974.5219999999999,"endTime":977.172,"body":"Making sure we know where the"},{"speaker":"Theresa Bailey","startTime":974.5219999999999,"endTime":977.172,"body":"cameras are, if there are three"},{"speaker":"Theresa Bailey","startTime":977.172,"endTime":979.992,"body":"people in a room here, and"},{"speaker":"Theresa Bailey","startTime":977.172,"endTime":979.992,"body":"then we have individual people"},{"speaker":"Theresa Bailey","startTime":980.012,"endTime":983.2769999999999,"body":"elsewhere, and then making sure"},{"speaker":"Theresa Bailey","startTime":980.012,"endTime":983.2769999999999,"body":"that we can cover everybody."},{"speaker":"Theresa Bailey","startTime":983.357,"endTime":985.707,"body":"And I think that just"},{"speaker":"Theresa Bailey","startTime":983.357,"endTime":985.707,"body":"takes a little bit more"},{"speaker":"Theresa Bailey","startTime":985.727,"endTime":986.797,"body":"planning and effort."},{"speaker":"Theresa Bailey","startTime":986.927,"endTime":988.467,"body":"You can only do what you can do."},{"speaker":"Theresa Bailey","startTime":988.617,"endTime":992.137,"body":"Technology is technology as"},{"speaker":"Theresa Bailey","startTime":988.617,"endTime":992.137,"body":"we know, and is amazing, but"},{"speaker":"Theresa Bailey","startTime":992.137,"endTime":993.9169999999999,"body":"also can sometimes go wrong."},{"speaker":"Theresa Bailey","startTime":994.047,"endTime":996.927,"body":"Having someone in the room"},{"speaker":"Theresa Bailey","startTime":994.047,"endTime":996.927,"body":"to help people is important."},{"speaker":"Theresa Bailey","startTime":997.302,"endTime":1001.0219999999999,"body":"But also assigning a person,"},{"speaker":"Theresa Bailey","startTime":997.302,"endTime":1001.0219999999999,"body":"whether it's from your own"},{"speaker":"Theresa Bailey","startTime":1001.0319999999999,"endTime":1004.622,"body":"organization or elsewhere, as"},{"speaker":"Theresa Bailey","startTime":1001.0319999999999,"endTime":1004.622,"body":"the person who's helping people"},{"speaker":"Theresa Bailey","startTime":1004.6519999999999,"endTime":1008.502,"body":"either log on to the site"},{"speaker":"Theresa Bailey","startTime":1004.6519999999999,"endTime":1008.502,"body":"or monitoring for questions"},{"speaker":"Theresa Bailey","startTime":1008.5219999999999,"endTime":1012.1619999999999,"body":"in case I, as a facilitator,"},{"speaker":"Theresa Bailey","startTime":1008.5219999999999,"endTime":1012.1619999999999,"body":"forget to go or don't see"},{"speaker":"Theresa Bailey","startTime":1012.1619999999999,"endTime":1013.2819999999999,"body":"the chat or whatever it is."},{"speaker":"Theresa Bailey","startTime":1013.492,"endTime":1016.452,"body":"Having a person helping"},{"speaker":"Theresa Bailey","startTime":1013.492,"endTime":1016.452,"body":"monitor with that makes a huge"},{"speaker":"Theresa Bailey","startTime":1016.452,"endTime":1019.442,"body":"difference and can help with the"},{"speaker":"Theresa Bailey","startTime":1016.452,"endTime":1019.442,"body":"flow because then no one feels"},{"speaker":"Theresa Bailey","startTime":1019.492,"endTime":1020.472,"body":"like they're being ignored."},{"speaker":"Galen Low","startTime":1020.6419999999999,"endTime":1021.582,"body":"I love that so much."},{"speaker":"Galen Low","startTime":1021.582,"endTime":1024.022,"body":"And I almost want to do that"},{"speaker":"Galen Low","startTime":1021.582,"endTime":1024.022,"body":"for some of my meetings where,"},{"speaker":"Galen Low","startTime":1024.0720000000001,"endTime":1027.042,"body":"we've definitely had that where"},{"speaker":"Galen Low","startTime":1024.0720000000001,"endTime":1027.042,"body":"it's like that logistics of"},{"speaker":"Galen Low","startTime":1027.242,"endTime":1029.912,"body":"I want to share my whatever"},{"speaker":"Galen Low","startTime":1027.242,"endTime":1029.912,"body":"laptop screen usually, but"},{"speaker":"Galen Low","startTime":1029.912,"endTime":1031.212,"body":"then I can't see anybody."},{"speaker":"Galen Low","startTime":1031.212,"endTime":1033.482,"body":"And then someone raises their"},{"speaker":"Galen Low","startTime":1031.212,"endTime":1033.482,"body":"hand and makes that noise."},{"speaker":"Galen Low","startTime":1033.522,"endTime":1035.382,"body":"And we're like, Oh,"},{"speaker":"Galen Low","startTime":1033.522,"endTime":1035.382,"body":"somebody has a question."},{"speaker":"Galen Low","startTime":1035.382,"endTime":1035.872,"body":"Who is it?"},{"speaker":"Galen Low","startTime":1035.872,"endTime":1036.502,"body":"I can't see."},{"speaker":"Galen Low","startTime":1036.772,"endTime":1038.5720000000001,"body":"It's there's all this"},{"speaker":"Galen Low","startTime":1036.772,"endTime":1038.5720000000001,"body":"like awkwardness to it."},{"speaker":"Galen Low","startTime":1038.5720000000001,"endTime":1040.022,"body":"And then sometimes"},{"speaker":"Galen Low","startTime":1038.5720000000001,"endTime":1040.022,"body":"we miss questions."},{"speaker":"Galen Low","startTime":1040.232,"endTime":1044.0620000000001,"body":"I love that idea that it's"},{"speaker":"Galen Low","startTime":1040.232,"endTime":1044.0620000000001,"body":"important enough that you should"},{"speaker":"Galen Low","startTime":1044.0720000000001,"endTime":1047.3419999999999,"body":"have somebody who kind of can"},{"speaker":"Galen Low","startTime":1044.0720000000001,"endTime":1047.3419999999999,"body":"make sure that none of this"},{"speaker":"Galen Low","startTime":1047.3419999999999,"endTime":1048.952,"body":"stuff gets ignored or slips"},{"speaker":"Galen Low","startTime":1047.3419999999999,"endTime":1048.952,"body":"through the cracks, because"},{"speaker":"Galen Low","startTime":1048.952,"endTime":1051.692,"body":"that's exactly the thing that"},{"speaker":"Galen Low","startTime":1048.952,"endTime":1051.692,"body":"demotivates people in a session,"},{"speaker":"Galen Low","startTime":1051.712,"endTime":1053.952,"body":"because they're like, I raised"},{"speaker":"Galen Low","startTime":1051.712,"endTime":1053.952,"body":"my hand, but you know, no one's"},{"speaker":"Galen Low","startTime":1053.972,"endTime":1056.652,"body":"getting to me, or I asked this"},{"speaker":"Galen Low","startTime":1053.972,"endTime":1056.652,"body":"question and nobody saw it."},{"speaker":"Galen Low","startTime":1056.962,"endTime":1058.272,"body":"And guess what I'm going"},{"speaker":"Galen Low","startTime":1056.962,"endTime":1058.272,"body":"to do for the rest of the"},{"speaker":"Galen Low","startTime":1058.272,"endTime":1059.882,"body":"session, not contribute, right?"},{"speaker":"Theresa Bailey","startTime":1060.5819999999999,"endTime":1061.922,"body":"You"},{"speaker":"Theresa Bailey","startTime":1060.5819999999999,"endTime":1061.922,"body":"can rotate that too."},{"speaker":"Theresa Bailey","startTime":1061.922,"endTime":1063.812,"body":"I mean, it doesn't have to be"},{"speaker":"Theresa Bailey","startTime":1061.922,"endTime":1063.812,"body":"the same person every time."},{"speaker":"Theresa Bailey","startTime":1063.822,"endTime":1066.722,"body":"And it's actually effective"},{"speaker":"Theresa Bailey","startTime":1063.822,"endTime":1066.722,"body":"to rotate it because everyone"},{"speaker":"Theresa Bailey","startTime":1066.762,"endTime":1068.862,"body":"at different points has"},{"speaker":"Theresa Bailey","startTime":1066.762,"endTime":1068.862,"body":"to be paying attention."},{"speaker":"Theresa Bailey","startTime":1068.942,"endTime":1071.232,"body":"And you'll see them so"},{"speaker":"Theresa Bailey","startTime":1068.942,"endTime":1071.232,"body":"and so as a question, or"},{"speaker":"Theresa Bailey","startTime":1071.232,"endTime":1073.1019999999999,"body":"they'll start answering"},{"speaker":"Theresa Bailey","startTime":1071.232,"endTime":1073.1019999999999,"body":"and then other people will"},{"speaker":"Theresa Bailey","startTime":1073.1019999999999,"endTime":1074.0919999999999,"body":"start answering in the chat."},{"speaker":"Theresa Bailey","startTime":1074.0919999999999,"endTime":1074.962,"body":"And that's what you want."},{"speaker":"Theresa Bailey","startTime":1074.992,"endTime":1077.677,"body":"You want people to be"},{"speaker":"Theresa Bailey","startTime":1074.992,"endTime":1077.677,"body":"paying attention and caring"},{"speaker":"Theresa Bailey","startTime":1077.677,"endTime":1079.657,"body":"enough about your subject"},{"speaker":"Theresa Bailey","startTime":1077.677,"endTime":1079.657,"body":"that they're communicating."},{"speaker":"Theresa Bailey","startTime":1079.757,"endTime":1082.447,"body":"And I also make it important"},{"speaker":"Theresa Bailey","startTime":1079.757,"endTime":1082.447,"body":"that people know if they"},{"speaker":"Theresa Bailey","startTime":1082.447,"endTime":1083.447,"body":"don't want to interrupt."},{"speaker":"Theresa Bailey","startTime":1083.7269999999999,"endTime":1085.947,"body":"Sometimes I want people"},{"speaker":"Theresa Bailey","startTime":1083.7269999999999,"endTime":1085.947,"body":"to interrupt, sometimes"},{"speaker":"Theresa Bailey","startTime":1085.947,"endTime":1087.757,"body":"there's material that I"},{"speaker":"Theresa Bailey","startTime":1085.947,"endTime":1087.757,"body":"just want to get out so we"},{"speaker":"Theresa Bailey","startTime":1087.757,"endTime":1088.807,"body":"can go on to the next part."},{"speaker":"Theresa Bailey","startTime":1088.927,"endTime":1091.557,"body":"Letting people know when"},{"speaker":"Theresa Bailey","startTime":1088.927,"endTime":1091.557,"body":"they should interrupt, but"},{"speaker":"Theresa Bailey","startTime":1091.557,"endTime":1094.4769999999999,"body":"also if they don't want to"},{"speaker":"Theresa Bailey","startTime":1091.557,"endTime":1094.4769999999999,"body":"interrupt, making sure they"},{"speaker":"Theresa Bailey","startTime":1094.4769999999999,"endTime":1096.587,"body":"know to put it in the chat"},{"speaker":"Theresa Bailey","startTime":1094.4769999999999,"endTime":1096.587,"body":"that we will get to it."},{"speaker":"Theresa Bailey","startTime":1096.587,"endTime":1099.417,"body":"That's really important and"},{"speaker":"Theresa Bailey","startTime":1096.587,"endTime":1099.417,"body":"a really effective way to"},{"speaker":"Theresa Bailey","startTime":1099.427,"endTime":1101.567,"body":"kind of manage everybody in"},{"speaker":"Theresa Bailey","startTime":1099.427,"endTime":1101.567,"body":"all their different formats."},{"speaker":"Galen Low","startTime":1102.107,"endTime":1105.307,"body":"Managing expectations"},{"speaker":"Galen Low","startTime":1102.107,"endTime":1105.307,"body":"is such a broad word these"},{"speaker":"Galen Low","startTime":1105.307,"endTime":1107.807,"body":"days, but in the context of"},{"speaker":"Galen Low","startTime":1105.307,"endTime":1107.807,"body":"a session I love that there"},{"speaker":"Galen Low","startTime":1107.857,"endTime":1111.037,"body":"are relatively simple things"},{"speaker":"Galen Low","startTime":1107.857,"endTime":1111.037,"body":"to help people have clarity."},{"speaker":"Galen Low","startTime":1111.087,"endTime":1114.337,"body":"Because I've had that meeting,"},{"speaker":"Galen Low","startTime":1111.087,"endTime":1114.337,"body":"so for a lot of our sort of like"},{"speaker":"Galen Low","startTime":1114.367,"endTime":1117.577,"body":"sessions within the community,"},{"speaker":"Galen Low","startTime":1114.367,"endTime":1117.577,"body":"I'll say right at the top as"},{"speaker":"Galen Low","startTime":1117.577,"endTime":1119.857,"body":"part of housekeeping, I'll say"},{"speaker":"Galen Low","startTime":1117.577,"endTime":1119.857,"body":"yeah, have a chat in the side."},{"speaker":"Galen Low","startTime":1119.857,"endTime":1120.767,"body":"It's not distracting."},{"speaker":"Galen Low","startTime":1120.807,"endTime":1121.407,"body":"It's not rude."},{"speaker":"Galen Low","startTime":1121.4569999999999,"endTime":1122.007,"body":"That's fine."},{"speaker":"Galen Low","startTime":1122.067,"endTime":1123.147,"body":"It doesn't even"},{"speaker":"Galen Low","startTime":1122.067,"endTime":1123.147,"body":"have to be related."},{"speaker":"Galen Low","startTime":1123.507,"endTime":1125.367,"body":"And what I hadn't realized"},{"speaker":"Galen Low","startTime":1123.507,"endTime":1125.367,"body":"until you just said it is"},{"speaker":"Galen Low","startTime":1125.367,"endTime":1128.907,"body":"that that tells people that it"},{"speaker":"Galen Low","startTime":1125.367,"endTime":1128.907,"body":"doesn't have to interrupt the"},{"speaker":"Galen Low","startTime":1128.907,"endTime":1131.2169999999999,"body":"flow because I've also been in"},{"speaker":"Galen Low","startTime":1128.907,"endTime":1131.2169999999999,"body":"meetings where I haven't said"},{"speaker":"Galen Low","startTime":1131.2269999999999,"endTime":1134.567,"body":"that and whoever's talking will"},{"speaker":"Galen Low","startTime":1131.2269999999999,"endTime":1134.567,"body":"be talking and then, they'll"},{"speaker":"Galen Low","startTime":1134.567,"endTime":1136.517,"body":"see something in the chat and"},{"speaker":"Galen Low","startTime":1134.567,"endTime":1136.517,"body":"they'll feel like they need"},{"speaker":"Galen Low","startTime":1136.517,"endTime":1138.267,"body":"to address it like right away."},{"speaker":"Galen Low","startTime":1138.532,"endTime":1141.002,"body":"And it kind of interrupts"},{"speaker":"Galen Low","startTime":1138.532,"endTime":1141.002,"body":"their flow versus, it might"},{"speaker":"Galen Low","startTime":1141.002,"endTime":1143.142,"body":"have just been a comment"},{"speaker":"Galen Low","startTime":1141.002,"endTime":1143.142,"body":"or an answer to a question."},{"speaker":"Galen Low","startTime":1143.3319999999999,"endTime":1145.562,"body":"But I like the idea that,"},{"speaker":"Galen Low","startTime":1143.3319999999999,"endTime":1145.562,"body":"yeah, that the chatter can"},{"speaker":"Galen Low","startTime":1145.562,"endTime":1147.722,"body":"happen in both places and"},{"speaker":"Galen Low","startTime":1145.562,"endTime":1147.722,"body":"that there's moments to"},{"speaker":"Galen Low","startTime":1147.722,"endTime":1149.642,"body":"interrupt and there's moments"},{"speaker":"Galen Low","startTime":1147.722,"endTime":1149.642,"body":"where you might not want to."},{"speaker":"Galen Low","startTime":1149.792,"endTime":1153.062,"body":"But also somebody is keeping"},{"speaker":"Galen Low","startTime":1149.792,"endTime":1153.062,"body":"an eye on the chat or on, who"},{"speaker":"Galen Low","startTime":1153.062,"endTime":1156.0919999999999,"body":"has a question to ask or wants"},{"speaker":"Galen Low","startTime":1153.062,"endTime":1156.0919999999999,"body":"to sort of politely interject"},{"speaker":"Galen Low","startTime":1156.152,"endTime":1157.3519999999999,"body":"but not interrupt, right?"},{"speaker":"Galen Low","startTime":1157.472,"endTime":1160.1019999999999,"body":"Creates that sort of"},{"speaker":"Galen Low","startTime":1157.472,"endTime":1160.1019999999999,"body":"experience where everyone"},{"speaker":"Galen Low","startTime":1160.1019999999999,"endTime":1161.272,"body":"knows what's going to happen."},{"speaker":"Galen Low","startTime":1161.272,"endTime":1161.912,"body":"There's clarity."},{"speaker":"Theresa Bailey","startTime":1162.167,"endTime":1162.777,"body":"Absolutely."},{"speaker":"Theresa Bailey","startTime":1162.807,"endTime":1163.027,"body":"Yeah."},{"speaker":"Theresa Bailey","startTime":1163.027,"endTime":1165.757,"body":"And I think people like"},{"speaker":"Theresa Bailey","startTime":1163.027,"endTime":1165.757,"body":"that sense of structure,"},{"speaker":"Theresa Bailey","startTime":1165.757,"endTime":1166.757,"body":"but flexibility."},{"speaker":"Theresa Bailey","startTime":1166.777,"endTime":1169.367,"body":"I think that helps a lot when"},{"speaker":"Theresa Bailey","startTime":1166.777,"endTime":1169.367,"body":"you're online, it ends up being"},{"speaker":"Theresa Bailey","startTime":1169.367,"endTime":1171.857,"body":"a lot more like a conversation"},{"speaker":"Theresa Bailey","startTime":1169.367,"endTime":1171.857,"body":"like this, or people can feel"},{"speaker":"Theresa Bailey","startTime":1171.857,"endTime":1172.837,"body":"like they can contribute."},{"speaker":"Galen Low","startTime":1173.077,"endTime":1174.947,"body":"One of the things"},{"speaker":"Galen Low","startTime":1173.077,"endTime":1174.947,"body":"that you and I were talking"},{"speaker":"Galen Low","startTime":1174.947,"endTime":1178.9769999999999,"body":"about was the sort of notion"},{"speaker":"Galen Low","startTime":1174.947,"endTime":1178.9769999999999,"body":"of not just democratizing"},{"speaker":"Galen Low","startTime":1178.9769999999999,"endTime":1182.357,"body":"the experience, but like"},{"speaker":"Galen Low","startTime":1178.9769999999999,"endTime":1182.357,"body":"leveling up on inclusivity"},{"speaker":"Galen Low","startTime":1182.377,"endTime":1183.527,"body":"and accessibility."},{"speaker":"Galen Low","startTime":1183.667,"endTime":1186.397,"body":"And as we were talking, we're"},{"speaker":"Galen Low","startTime":1183.667,"endTime":1186.397,"body":"like, Play-Doh's a really"},{"speaker":"Galen Low","startTime":1186.417,"endTime":1190.797,"body":"interesting thing because"},{"speaker":"Galen Low","startTime":1186.417,"endTime":1190.797,"body":"in a lot of ways it is quite"},{"speaker":"Galen Low","startTime":1190.847,"endTime":1194.527,"body":"accessible in terms of, how"},{"speaker":"Galen Low","startTime":1190.847,"endTime":1194.527,"body":"people can participate in it."},{"speaker":"Galen Low","startTime":1194.817,"endTime":1197.917,"body":"But obviously, we're going"},{"speaker":"Galen Low","startTime":1194.817,"endTime":1197.917,"body":"to have sessions with folks"},{"speaker":"Galen Low","startTime":1198.107,"endTime":1199.787,"body":"who are differently abled."},{"speaker":"Galen Low","startTime":1199.827,"endTime":1203.537,"body":"And, it might not be the way"},{"speaker":"Galen Low","startTime":1199.827,"endTime":1203.537,"body":"we plan a session, any session,"},{"speaker":"Galen Low","startTime":1203.537,"endTime":1207.577,"body":"Play-Doh or not, might not"},{"speaker":"Galen Low","startTime":1203.537,"endTime":1207.577,"body":"be that conducive to them"},{"speaker":"Galen Low","startTime":1207.577,"endTime":1209.057,"body":"being able to participate."},{"speaker":"Galen Low","startTime":1209.282,"endTime":1211.632,"body":"Have you picked up any tips"},{"speaker":"Galen Low","startTime":1209.282,"endTime":1211.632,"body":"or added anything to your"},{"speaker":"Galen Low","startTime":1211.632,"endTime":1215.222,"body":"approach or have any goals"},{"speaker":"Galen Low","startTime":1211.632,"endTime":1215.222,"body":"about how you can make your"},{"speaker":"Galen Low","startTime":1215.322,"endTime":1219.012,"body":"sessions accessible for folks"},{"speaker":"Galen Low","startTime":1215.322,"endTime":1219.012,"body":"with different abilities?"},{"speaker":"Galen Low","startTime":1219.0919999999999,"endTime":1222.712,"body":"And, folks who maybe don't self"},{"speaker":"Galen Low","startTime":1219.0919999999999,"endTime":1222.712,"body":"identify as being neurotypical"},{"speaker":"Galen Low","startTime":1222.802,"endTime":1225.192,"body":"or, who may have just"},{"speaker":"Galen Low","startTime":1222.802,"endTime":1225.192,"body":"different physical abilities."},{"speaker":"Galen Low","startTime":1225.502,"endTime":1226.442,"body":"What is your approach to that?"},{"speaker":"Theresa Bailey","startTime":1226.8519999999999,"endTime":1229.542,"body":"Well, a lot of"},{"speaker":"Theresa Bailey","startTime":1226.8519999999999,"endTime":1229.542,"body":"people who are not neurotypical"},{"speaker":"Theresa Bailey","startTime":1229.632,"endTime":1233.062,"body":"really love working with"},{"speaker":"Theresa Bailey","startTime":1229.632,"endTime":1233.062,"body":"different materials, right?"},{"speaker":"Theresa Bailey","startTime":1233.062,"endTime":1234.972,"body":"So the workshop is"},{"speaker":"Theresa Bailey","startTime":1233.062,"endTime":1234.972,"body":"a hit with them."},{"speaker":"Theresa Bailey","startTime":1235.0919999999999,"endTime":1238.502,"body":"And I do really focus on"},{"speaker":"Theresa Bailey","startTime":1235.0919999999999,"endTime":1238.502,"body":"trying to be as inclusive as"},{"speaker":"Theresa Bailey","startTime":1238.502,"endTime":1241.142,"body":"possible, which comes back"},{"speaker":"Theresa Bailey","startTime":1238.502,"endTime":1241.142,"body":"to that planning and figuring"},{"speaker":"Theresa Bailey","startTime":1241.142,"endTime":1244.552,"body":"out when it's possible, who"},{"speaker":"Theresa Bailey","startTime":1241.142,"endTime":1244.552,"body":"will be there and working"},{"speaker":"Theresa Bailey","startTime":1244.5819999999999,"endTime":1246.872,"body":"with them to figure out how"},{"speaker":"Theresa Bailey","startTime":1244.5819999999999,"endTime":1246.872,"body":"you can be more inclusive."},{"speaker":"Theresa Bailey","startTime":1247.052,"endTime":1250.512,"body":"I know I mentioned this"},{"speaker":"Theresa Bailey","startTime":1247.052,"endTime":1250.512,"body":"instance to you where I was"},{"speaker":"Theresa Bailey","startTime":1250.522,"endTime":1254.612,"body":"doing a demo of my work and"},{"speaker":"Theresa Bailey","startTime":1250.522,"endTime":1254.612,"body":"it was a table of people"},{"speaker":"Theresa Bailey","startTime":1254.612,"endTime":1256.322,"body":"that I had not met before."},{"speaker":"Theresa Bailey","startTime":1256.322,"endTime":1258.502,"body":"I'd met a couple of them,"},{"speaker":"Theresa Bailey","startTime":1256.322,"endTime":1258.502,"body":"but not all of them and"},{"speaker":"Theresa Bailey","startTime":1258.572,"endTime":1259.622,"body":"talking about what I did."},{"speaker":"Theresa Bailey","startTime":1259.622,"endTime":1262.472,"body":"And there was a person there"},{"speaker":"Theresa Bailey","startTime":1259.622,"endTime":1262.472,"body":"who is a double amputee arms"},{"speaker":"Theresa Bailey","startTime":1262.8419999999999,"endTime":1264.792,"body":"and a woman who was blind."},{"speaker":"Theresa Bailey","startTime":1265.182,"endTime":1268.552,"body":"And it really made me"},{"speaker":"Theresa Bailey","startTime":1265.182,"endTime":1268.552,"body":"think, though, how can I"},{"speaker":"Theresa Bailey","startTime":1268.802,"endTime":1272.3519999999999,"body":"make the work that I do"},{"speaker":"Theresa Bailey","startTime":1268.802,"endTime":1272.3519999999999,"body":"more inclusive of everyone?"},{"speaker":"Theresa Bailey","startTime":1272.5819999999999,"endTime":1277.162,"body":"And I think the real answer"},{"speaker":"Theresa Bailey","startTime":1272.5819999999999,"endTime":1277.162,"body":"is asking people how they"},{"speaker":"Theresa Bailey","startTime":1277.162,"endTime":1278.812,"body":"think they could participate."},{"speaker":"Theresa Bailey","startTime":1279.002,"endTime":1281.742,"body":"And maybe they're going to give"},{"speaker":"Theresa Bailey","startTime":1279.002,"endTime":1281.742,"body":"me the answers easier than I'm"},{"speaker":"Theresa Bailey","startTime":1281.742,"endTime":1282.672,"body":"going to come up with them."},{"speaker":"Theresa Bailey","startTime":1282.8419999999999,"endTime":1286.452,"body":"So I think in those situations,"},{"speaker":"Theresa Bailey","startTime":1282.8419999999999,"endTime":1286.452,"body":"working with people who are"},{"speaker":"Theresa Bailey","startTime":1286.452,"endTime":1288.8519999999999,"body":"differently abled and the people"},{"speaker":"Theresa Bailey","startTime":1286.452,"endTime":1288.8519999999999,"body":"who support people who are"},{"speaker":"Theresa Bailey","startTime":1288.8519999999999,"endTime":1291.482,"body":"differently abled, you're going"},{"speaker":"Theresa Bailey","startTime":1288.8519999999999,"endTime":1291.482,"body":"to come up with the solutions"},{"speaker":"Theresa Bailey","startTime":1291.712,"endTime":1294.932,"body":"that makes everyone able to"},{"speaker":"Theresa Bailey","startTime":1291.712,"endTime":1294.932,"body":"contribute and feel good."},{"speaker":"Theresa Bailey","startTime":1294.962,"endTime":1296.472,"body":"And people like being asked."},{"speaker":"Theresa Bailey","startTime":1296.952,"endTime":1298.0819999999999,"body":"So just ask them."},{"speaker":"Galen Low","startTime":1298.502,"endTime":1301.5819999999999,"body":"I like that forward"},{"speaker":"Galen Low","startTime":1298.502,"endTime":1301.5819999999999,"body":"motion on it in a sense that"},{"speaker":"Galen Low","startTime":1301.622,"endTime":1303.912,"body":"it's not like this isn't"},{"speaker":"Galen Low","startTime":1301.622,"endTime":1303.912,"body":"going to work for this group."},{"speaker":"Galen Low","startTime":1304.022,"endTime":1306.432,"body":"It's how can we make"},{"speaker":"Galen Low","startTime":1304.022,"endTime":1306.432,"body":"it work for this group?"},{"speaker":"Galen Low","startTime":1306.532,"endTime":1308.642,"body":"And then it's a conversation,"},{"speaker":"Galen Low","startTime":1306.532,"endTime":1308.642,"body":"it's a dialogue and it's"},{"speaker":"Galen Low","startTime":1308.642,"endTime":1309.932,"body":"a sort of consultation."},{"speaker":"Galen Low","startTime":1309.972,"endTime":1313.232,"body":"And the work that I've done"},{"speaker":"Galen Low","startTime":1309.972,"endTime":1313.232,"body":"when we come to accessibility"},{"speaker":"Galen Low","startTime":1313.232,"endTime":1315.172,"body":"considerations, there's always"},{"speaker":"Galen Low","startTime":1313.232,"endTime":1315.172,"body":"like this sort of whatever"},{"speaker":"Galen Low","startTime":1315.172,"endTime":1317.522,"body":"best practice compliance"},{"speaker":"Galen Low","startTime":1315.172,"endTime":1317.522,"body":"regulation thing, right?"},{"speaker":"Galen Low","startTime":1317.532,"endTime":1320.232,"body":"Especially for something"},{"speaker":"Galen Low","startTime":1317.532,"endTime":1320.232,"body":"like, screen readers for site"},{"speaker":"Galen Low","startTime":1320.232,"endTime":1321.892,"body":"impaired users of a website."},{"speaker":"Galen Low","startTime":1322.0919999999999,"endTime":1324.3519999999999,"body":"But when we actually sat"},{"speaker":"Galen Low","startTime":1322.0919999999999,"endTime":1324.3519999999999,"body":"down and talked to these"},{"speaker":"Galen Low","startTime":1324.3519999999999,"endTime":1328.5819999999999,"body":"individuals about, how they've"},{"speaker":"Galen Low","startTime":1324.3519999999999,"endTime":1328.5819999999999,"body":"modified their life to make"},{"speaker":"Galen Low","startTime":1328.5819999999999,"endTime":1331.512,"body":"it work for them, it's usually"},{"speaker":"Galen Low","startTime":1328.5819999999999,"endTime":1331.512,"body":"like a bit outside the box."},{"speaker":"Galen Low","startTime":1331.652,"endTime":1333.902,"body":"And, they've come up with"},{"speaker":"Galen Low","startTime":1331.652,"endTime":1333.902,"body":"their own innovative ideas"},{"speaker":"Galen Low","startTime":1333.912,"endTime":1335.3519999999999,"body":"that are not in any textbook."},{"speaker":"Galen Low","startTime":1335.482,"endTime":1337.072,"body":"And when you kind of sit down"},{"speaker":"Galen Low","startTime":1335.482,"endTime":1337.072,"body":"and think about it, you're like,"},{"speaker":"Galen Low","startTime":1337.072,"endTime":1339.282,"body":"okay, well, yeah, here's how"},{"speaker":"Galen Low","startTime":1337.072,"endTime":1339.282,"body":"it's getting used in real life."},{"speaker":"Galen Low","startTime":1339.402,"endTime":1342.222,"body":"Not necessarily just here's some"},{"speaker":"Galen Low","startTime":1339.402,"endTime":1342.222,"body":"considerations, which might be"},{"speaker":"Galen Low","startTime":1342.222,"endTime":1345.782,"body":"great considerations, but might"},{"speaker":"Galen Low","startTime":1342.222,"endTime":1345.782,"body":"not be reflective of, how people"},{"speaker":"Galen Low","startTime":1345.802,"endTime":1348.812,"body":"actually engage with it when"},{"speaker":"Galen Low","startTime":1345.802,"endTime":1348.812,"body":"they're in these situations."},{"speaker":"Galen Low","startTime":1348.8319999999999,"endTime":1352.0819999999999,"body":"But I'd love, love, love that"},{"speaker":"Galen Low","startTime":1348.8319999999999,"endTime":1352.0819999999999,"body":"idea of just just ask, because"},{"speaker":"Galen Low","startTime":1352.0819999999999,"endTime":1353.522,"body":"they're gonna have some ideas."},{"speaker":"Galen Low","startTime":1353.662,"endTime":1355.262,"body":"They might say, yeah,"},{"speaker":"Galen Low","startTime":1353.662,"endTime":1355.262,"body":"no Play-Doh's not gonna"},{"speaker":"Galen Low","startTime":1355.262,"endTime":1355.912,"body":"work for me, sorry."},{"speaker":"Galen Low","startTime":1355.912,"endTime":1358.3319999999999,"body":"But also they may have"},{"speaker":"Galen Low","startTime":1355.912,"endTime":1358.3319999999999,"body":"ideas and will appreciate"},{"speaker":"Galen Low","startTime":1358.3419999999999,"endTime":1360.8419999999999,"body":"being consulted to sort"},{"speaker":"Galen Low","startTime":1358.3419999999999,"endTime":1360.8419999999999,"body":"of be able to participate."},{"speaker":"Theresa Bailey","startTime":1361.192,"endTime":1361.562,"body":"Yeah."},{"speaker":"Theresa Bailey","startTime":1361.562,"endTime":1364.3419999999999,"body":"And if it's not for them, then"},{"speaker":"Theresa Bailey","startTime":1361.562,"endTime":1364.3419999999999,"body":"maybe we can find other ways"},{"speaker":"Theresa Bailey","startTime":1364.3419999999999,"endTime":1365.462,"body":"that they can participate."},{"speaker":"Theresa Bailey","startTime":1365.472,"endTime":1367.652,"body":"Maybe they can provide"},{"speaker":"Theresa Bailey","startTime":1365.472,"endTime":1367.652,"body":"their feedback in other"},{"speaker":"Theresa Bailey","startTime":1367.652,"endTime":1369.932,"body":"ways and reflect on the"},{"speaker":"Theresa Bailey","startTime":1367.652,"endTime":1369.932,"body":"questions that we're asking."},{"speaker":"Theresa Bailey","startTime":1369.932,"endTime":1372.712,"body":"And, like there are lots of"},{"speaker":"Theresa Bailey","startTime":1369.932,"endTime":1372.712,"body":"ways around it, but asking is"},{"speaker":"Theresa Bailey","startTime":1372.742,"endTime":1375.6019999999999,"body":"the best and most direct way"},{"speaker":"Theresa Bailey","startTime":1372.742,"endTime":1375.6019999999999,"body":"to get the best information."},{"speaker":"Galen Low","startTime":1375.942,"endTime":1377.882,"body":"Just to round"},{"speaker":"Galen Low","startTime":1375.942,"endTime":1377.882,"body":"out, I wanted to just talk"},{"speaker":"Galen Low","startTime":1377.892,"endTime":1379.072,"body":"about, after the workshop."},{"speaker":"Galen Low","startTime":1379.122,"endTime":1382.322,"body":"I was gonna ask, how do you know"},{"speaker":"Galen Low","startTime":1379.122,"endTime":1382.322,"body":"that your session was a success?"},{"speaker":"Galen Low","startTime":1382.642,"endTime":1385.692,"body":"But I thought maybe I'd flip it"},{"speaker":"Galen Low","startTime":1382.642,"endTime":1385.692,"body":"and ask, what's the best thing"},{"speaker":"Galen Low","startTime":1385.712,"endTime":1388.152,"body":"someone could say about one"},{"speaker":"Galen Low","startTime":1385.712,"endTime":1388.152,"body":"of your workshops after having"},{"speaker":"Galen Low","startTime":1388.152,"endTime":1389.232,"body":"participated in one of them?"},{"speaker":"Theresa Bailey","startTime":1389.682,"endTime":1391.142,"body":"Oh,"},{"speaker":"Theresa Bailey","startTime":1389.682,"endTime":1391.142,"body":"that's a good question."},{"speaker":"Theresa Bailey","startTime":1391.152,"endTime":1395.9669999999999,"body":"And I think probably, this is"},{"speaker":"Theresa Bailey","startTime":1391.152,"endTime":1395.9669999999999,"body":"why I love what I do because"},{"speaker":"Theresa Bailey","startTime":1395.987,"endTime":1399.077,"body":"I get feedback immediately"},{"speaker":"Theresa Bailey","startTime":1395.987,"endTime":1399.077,"body":"and I ask for feedback."},{"speaker":"Theresa Bailey","startTime":1399.077,"endTime":1401.9769999999999,"body":"I go around and ask for"},{"speaker":"Theresa Bailey","startTime":1399.077,"endTime":1401.9769999999999,"body":"feedback in a specific way."},{"speaker":"Theresa Bailey","startTime":1402.117,"endTime":1405.187,"body":"Usually asking for one word to"},{"speaker":"Theresa Bailey","startTime":1402.117,"endTime":1405.187,"body":"sum up how people are feeling."},{"speaker":"Theresa Bailey","startTime":1405.377,"endTime":1408.507,"body":"I have had people actually"},{"speaker":"Theresa Bailey","startTime":1405.377,"endTime":1408.507,"body":"message me after to tell"},{"speaker":"Theresa Bailey","startTime":1408.507,"endTime":1410.827,"body":"me that whatever concept"},{"speaker":"Theresa Bailey","startTime":1408.507,"endTime":1410.827,"body":"we were talking about in"},{"speaker":"Theresa Bailey","startTime":1410.827,"endTime":1413.057,"body":"whatever way we were talking"},{"speaker":"Theresa Bailey","startTime":1410.827,"endTime":1413.057,"body":"about changed their life."},{"speaker":"Theresa Bailey","startTime":1413.077,"endTime":1414.667,"body":"I mean, that's pretty powerful."},{"speaker":"Theresa Bailey","startTime":1414.857,"endTime":1416.907,"body":"And testimonials,"},{"speaker":"Theresa Bailey","startTime":1414.857,"endTime":1416.907,"body":"obviously you get those."},{"speaker":"Theresa Bailey","startTime":1417.147,"endTime":1420.9769999999999,"body":"But I had a really interesting"},{"speaker":"Theresa Bailey","startTime":1417.147,"endTime":1420.9769999999999,"body":"experience yesterday where"},{"speaker":"Theresa Bailey","startTime":1421.137,"endTime":1425.047,"body":"I was working with a group,"},{"speaker":"Theresa Bailey","startTime":1421.137,"endTime":1425.047,"body":"it was men and women."},{"speaker":"Theresa Bailey","startTime":1425.257,"endTime":1429.007,"body":"And I would say they were"},{"speaker":"Theresa Bailey","startTime":1425.257,"endTime":1429.007,"body":"probably, I don't know"},{"speaker":"Theresa Bailey","startTime":1429.007,"endTime":1431.567,"body":"the age range, but there"},{"speaker":"Theresa Bailey","startTime":1429.007,"endTime":1431.567,"body":"was a large age range from"},{"speaker":"Theresa Bailey","startTime":1431.567,"endTime":1434.506,"body":"probably, 25 to 65, I bet."},{"speaker":"Theresa Bailey","startTime":1434.7169999999999,"endTime":1437.9669999999999,"body":"And there was a group at"},{"speaker":"Theresa Bailey","startTime":1434.7169999999999,"endTime":1437.9669999999999,"body":"the back that I thought was"},{"speaker":"Theresa Bailey","startTime":1437.9669999999999,"endTime":1440.267,"body":"going to be a problem group."},{"speaker":"Theresa Bailey","startTime":1440.877,"endTime":1443.147,"body":"I thought that's my table"},{"speaker":"Theresa Bailey","startTime":1440.877,"endTime":1443.147,"body":"that I'm going to have to"},{"speaker":"Theresa Bailey","startTime":1443.147,"endTime":1444.607,"body":"keep walking back there"},{"speaker":"Theresa Bailey","startTime":1443.147,"endTime":1444.607,"body":"and make sure they're on"},{"speaker":"Theresa Bailey","startTime":1444.637,"endTime":1445.487,"body":"track and all those things."},{"speaker":"Theresa Bailey","startTime":1445.657,"endTime":1450.187,"body":"But at the end, when I asked for"},{"speaker":"Theresa Bailey","startTime":1445.657,"endTime":1450.187,"body":"a word and it was, I'm sorry,"},{"speaker":"Theresa Bailey","startTime":1450.2169999999999,"endTime":1451.187,"body":"but it was a group of men."},{"speaker":"Theresa Bailey","startTime":1451.747,"endTime":1454.907,"body":"When I walked back there"},{"speaker":"Theresa Bailey","startTime":1451.747,"endTime":1454.907,"body":"and asked for the word that"},{"speaker":"Theresa Bailey","startTime":1454.917,"endTime":1458.597,"body":"summed up how they felt"},{"speaker":"Theresa Bailey","startTime":1454.917,"endTime":1458.597,"body":"after the training, they said"},{"speaker":"Theresa Bailey","startTime":1458.647,"endTime":1459.9769999999999,"body":"their word was fulfilled."},{"speaker":"Theresa Bailey","startTime":1460.142,"endTime":1461.5919999999999,"body":"And I said, fulfilled?"},{"speaker":"Theresa Bailey","startTime":1461.782,"endTime":1462.972,"body":"And they said, yeah."},{"speaker":"Theresa Bailey","startTime":1463.162,"endTime":1465.632,"body":"And then they pointed to"},{"speaker":"Theresa Bailey","startTime":1463.162,"endTime":1465.632,"body":"two of the men and said,"},{"speaker":"Theresa Bailey","startTime":1465.642,"endTime":1467.752,"body":"these two have never played"},{"speaker":"Theresa Bailey","startTime":1465.642,"endTime":1467.752,"body":"with Play-Doh before."},{"speaker":"Theresa Bailey","startTime":1467.752,"endTime":1469.042,"body":"They didn't have"},{"speaker":"Theresa Bailey","startTime":1467.752,"endTime":1469.042,"body":"it in their house."},{"speaker":"Theresa Bailey","startTime":1469.572,"endTime":1475.242,"body":"And they found it so liberating"},{"speaker":"Theresa Bailey","startTime":1469.572,"endTime":1475.242,"body":"to enable them to be creative"},{"speaker":"Theresa Bailey","startTime":1475.242,"endTime":1478.882,"body":"and just play as adults and"},{"speaker":"Theresa Bailey","startTime":1475.242,"endTime":1478.882,"body":"express ideas in different ways."},{"speaker":"Theresa Bailey","startTime":1478.882,"endTime":1482.142,"body":"So fulfilled was a pretty, I"},{"speaker":"Theresa Bailey","startTime":1478.882,"endTime":1482.142,"body":"don't get that one every day,"},{"speaker":"Theresa Bailey","startTime":1482.452,"endTime":1485.972,"body":"but I got it yesterday from two"},{"speaker":"Theresa Bailey","startTime":1482.452,"endTime":1485.972,"body":"men, I'm going to say over 50."},{"speaker":"Galen Low","startTime":1486.162,"endTime":1486.512,"body":"Wow."},{"speaker":"Galen Low","startTime":1487.542,"endTime":1488.292,"body":"That's amazing."},{"speaker":"Galen Low","startTime":1488.312,"endTime":1490.502,"body":"And honestly that's the"},{"speaker":"Galen Low","startTime":1488.312,"endTime":1490.502,"body":"magic and whether the word is"},{"speaker":"Galen Low","startTime":1490.502,"endTime":1493.072,"body":"fulfilled or even just leaving"},{"speaker":"Galen Low","startTime":1490.502,"endTime":1493.072,"body":"with that gratification,"},{"speaker":"Galen Low","startTime":1493.0819999999999,"endTime":1497.8519999999999,"body":"knowing that something feels"},{"speaker":"Galen Low","startTime":1493.0819999999999,"endTime":1497.8519999999999,"body":"a bit more like play actually"},{"speaker":"Galen Low","startTime":1497.882,"endTime":1500.632,"body":"can be something that is"},{"speaker":"Galen Low","startTime":1497.882,"endTime":1500.632,"body":"quite, not just productive,"},{"speaker":"Galen Low","startTime":1500.642,"endTime":1502.8319999999999,"body":"but you know, revelatory?"},{"speaker":"Galen Low","startTime":1502.8319999999999,"endTime":1503.632,"body":"Is that a real word?"},{"speaker":"Galen Low","startTime":1503.642,"endTime":1505.742,"body":"Like it can actually"},{"speaker":"Galen Low","startTime":1503.642,"endTime":1505.742,"body":"help you see things"},{"speaker":"Galen Low","startTime":1505.742,"endTime":1506.992,"body":"differently than it is now."},{"speaker":"Galen Low","startTime":1508.212,"endTime":1508.802,"body":"I love that."},{"speaker":"Galen Low","startTime":1508.802,"endTime":1511.242,"body":"And that's kind of why we do"},{"speaker":"Galen Low","startTime":1508.802,"endTime":1511.242,"body":"what we do, why facilitation"},{"speaker":"Galen Low","startTime":1511.532,"endTime":1514.522,"body":"is important, or why sessions"},{"speaker":"Galen Low","startTime":1511.532,"endTime":1514.522,"body":"are important, why getting"},{"speaker":"Galen Low","startTime":1514.522,"endTime":1517.142,"body":"people together is important,"},{"speaker":"Galen Low","startTime":1514.522,"endTime":1517.142,"body":"and why sort of sparking"},{"speaker":"Galen Low","startTime":1517.212,"endTime":1518.3319999999999,"body":"innovation is important."},{"speaker":"Theresa Bailey","startTime":1518.772,"endTime":1519.412,"body":"Absolutely."},{"speaker":"Theresa Bailey","startTime":1519.422,"endTime":1523.472,"body":"And if I didn't hear words"},{"speaker":"Theresa Bailey","startTime":1519.422,"endTime":1523.472,"body":"like motivated, engaged,"},{"speaker":"Theresa Bailey","startTime":1523.672,"endTime":1527.6019999999999,"body":"collaborative, creative,"},{"speaker":"Theresa Bailey","startTime":1523.672,"endTime":1527.6019999999999,"body":"refreshed, I would go back"},{"speaker":"Theresa Bailey","startTime":1527.622,"endTime":1531.412,"body":"and I would rework my workshop"},{"speaker":"Theresa Bailey","startTime":1527.622,"endTime":1531.412,"body":"so that those are the words"},{"speaker":"Theresa Bailey","startTime":1531.422,"endTime":1532.492,"body":"that I got at the end."},{"speaker":"Galen Low","startTime":1533.0819999999999,"endTime":1533.412,"body":"Wow."},{"speaker":"Galen Low","startTime":1533.962,"endTime":1534.512,"body":"I love that."},{"speaker":"Galen Low","startTime":1534.812,"endTime":1537.7069999999999,"body":"Theresa, thank you so much"},{"speaker":"Galen Low","startTime":1534.812,"endTime":1537.7069999999999,"body":"for this mini masterclass"},{"speaker":"Galen Low","startTime":1537.7069999999999,"endTime":1540.197,"body":"in how you facilitate"},{"speaker":"Galen Low","startTime":1537.7069999999999,"endTime":1540.197,"body":"remote and hybrid workshops."},{"speaker":"Galen Low","startTime":1540.367,"endTime":1541.637,"body":"Loads of good tips in there."},{"speaker":"Galen Low","startTime":1541.637,"endTime":1542.567,"body":"I really appreciate it."},{"speaker":"Theresa Bailey","startTime":1542.877,"endTime":1543.767,"body":"My pleasure."},{"speaker":"Theresa Bailey","startTime":1543.767,"endTime":1547.077,"body":"I love what I do and I love"},{"speaker":"Theresa Bailey","startTime":1543.767,"endTime":1547.077,"body":"when other people are able to"},{"speaker":"Theresa Bailey","startTime":1547.077,"endTime":1549.587,"body":"use some of that knowledge that"},{"speaker":"Theresa Bailey","startTime":1547.077,"endTime":1549.587,"body":"I figured out the hard way and"},{"speaker":"Theresa Bailey","startTime":1549.587,"endTime":1551.837,"body":"make their lives easier for"},{"speaker":"Theresa Bailey","startTime":1549.587,"endTime":1551.837,"body":"themselves and everybody else."},{"speaker":"Galen Low","startTime":1552.317,"endTime":1554.257,"body":"I've been teasing"},{"speaker":"Galen Low","startTime":1552.317,"endTime":1554.257,"body":"this all the way through"},{"speaker":"Galen Low","startTime":1554.257,"endTime":1555.237,"body":"with the Play-Doh stuff."},{"speaker":"Galen Low","startTime":1555.307,"endTime":1557.507,"body":"How can people learn"},{"speaker":"Galen Low","startTime":1555.307,"endTime":1557.507,"body":"more about what you do?"},{"speaker":"Theresa Bailey","startTime":1557.877,"endTime":1560.177,"body":"Well, they"},{"speaker":"Theresa Bailey","startTime":1557.877,"endTime":1560.177,"body":"can go to my website, which"},{"speaker":"Theresa Bailey","startTime":1560.177,"endTime":1563.147,"body":"is starfishsynergies.com"},{"speaker":"Theresa Bailey","startTime":1560.177,"endTime":1563.147,"body":"or find me on LinkedIn."},{"speaker":"Theresa Bailey","startTime":1563.157,"endTime":1564.767,"body":"I'm Theresa Bailey, and"},{"speaker":"Theresa Bailey","startTime":1563.157,"endTime":1564.767,"body":"I'm the one with the"},{"speaker":"Theresa Bailey","startTime":1564.767,"endTime":1566.077,"body":"Play-Doh in my cover."},{"speaker":"Theresa Bailey","startTime":1566.697,"endTime":1570.057,"body":"I love what I do."},{"speaker":"Theresa Bailey","startTime":1570.057,"endTime":1573.307,"body":"It's great to bring people"},{"speaker":"Theresa Bailey","startTime":1570.057,"endTime":1573.307,"body":"together and to kick things off."},{"speaker":"Theresa Bailey","startTime":1573.377,"endTime":1575.917,"body":"It's really when I use the"},{"speaker":"Theresa Bailey","startTime":1573.377,"endTime":1575.917,"body":"most with project managers."},{"speaker":"Theresa Bailey","startTime":1575.937,"endTime":1577.2169999999999,"body":"So love to talk to people."},{"speaker":"Galen Low","startTime":1577.622,"endTime":1578.072,"body":"Amazing."},{"speaker":"Galen Low","startTime":1579.162,"endTime":1580.272,"body":"Alright folks,"},{"speaker":"Galen Low","startTime":1579.162,"endTime":1580.272,"body":"there you have it."},{"speaker":"Galen Low","startTime":1580.412,"endTime":1582.522,"body":"As always, if you'd like to"},{"speaker":"Galen Low","startTime":1580.412,"endTime":1582.522,"body":"join the conversation with"},{"speaker":"Galen Low","startTime":1582.522,"endTime":1584.952,"body":"over a thousand like-minded"},{"speaker":"Galen Low","startTime":1582.522,"endTime":1584.952,"body":"project management champions,"},{"speaker":"Galen Low","startTime":1585.072,"endTime":1586.132,"body":"come join our collective."},{"speaker":"Galen Low","startTime":1586.302,"endTime":1589.882,"body":"Head on over to"},{"speaker":"Galen Low","startTime":1586.302,"endTime":1589.882,"body":"thedigitalprojectmanager.com/membership"},{"speaker":"Galen Low","startTime":1589.902,"endTime":1590.502,"body":"to learn more."},{"speaker":"Galen Low","startTime":1590.922,"endTime":1592.932,"body":"And if you like what you"},{"speaker":"Galen Low","startTime":1590.922,"endTime":1592.932,"body":"heard today, please subscribe"},{"speaker":"Galen Low","startTime":1592.932,"endTime":1596.612,"body":"and stay in touch on"},{"speaker":"Galen Low","startTime":1592.932,"endTime":1596.612,"body":"thedigitalprojectmanager.com."},{"speaker":"Galen Low","startTime":1596.632,"endTime":1598.762,"body":"Until next time,"},{"speaker":"Galen Low","startTime":1596.632,"endTime":1598.762,"body":"thanks for listening."}]}