{"version":"1.0.0","segments":[{"speaker":"Galen Low","startTime":22.450000000000003,"endTime":23.25,"body":"Paper Pushers."},{"speaker":"Galen Low","startTime":23.8,"endTime":24.73,"body":"Process Police."},{"speaker":"Galen Low","startTime":25.21,"endTime":25.990000000000002,"body":"Party Poopers."},{"speaker":"Galen Low","startTime":26.54,"endTime":29.05,"body":"The Project Management"},{"speaker":"Galen Low","startTime":26.54,"endTime":29.05,"body":"Office often has a slew"},{"speaker":"Galen Low","startTime":29.05,"endTime":30.990000000000002,"body":"of unflattering nicknames."},{"speaker":"Galen Low","startTime":31.54,"endTime":34.370000000000005,"body":"Despite starting out with a"},{"speaker":"Galen Low","startTime":31.54,"endTime":34.370000000000005,"body":"vision to create consistency,"},{"speaker":"Galen Low","startTime":34.379000000000005,"endTime":37.949,"body":"scalability, and chaos free"},{"speaker":"Galen 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increasingly expected"},{"speaker":"Galen Low","startTime":54.774,"endTime":58.364000000000004,"body":"to deliver projects, and where"},{"speaker":"Galen Low","startTime":54.774,"endTime":58.364000000000004,"body":"emerging tech is aggressively"},{"speaker":"Galen Low","startTime":58.364000000000004,"endTime":61.545,"body":"forcing us to change the"},{"speaker":"Galen Low","startTime":58.364000000000004,"endTime":61.545,"body":"way we work, it's possible"},{"speaker":"Galen Low","startTime":61.745000000000005,"endTime":65.505,"body":"that the PMO will actually"},{"speaker":"Galen Low","startTime":61.745000000000005,"endTime":65.505,"body":"be the key to unlocking the"},{"speaker":"Galen Low","startTime":65.505,"endTime":67.215,"body":"future of project management."},{"speaker":"Galen Low","startTime":72.775,"endTime":74.015,"body":"Hey folks, thanks for tuning in."},{"speaker":"Galen Low","startTime":74.025,"endTime":76.694,"body":"My name is Galen Low with"},{"speaker":"Galen Low","startTime":74.025,"endTime":76.694,"body":"the Digital Project Manager."},{"speaker":"Galen Low","startTime":77.00399999999999,"endTime":79.945,"body":"We are a community of digital"},{"speaker":"Galen Low","startTime":77.00399999999999,"endTime":79.945,"body":"professionals on a mission"},{"speaker":"Galen Low","startTime":79.965,"endTime":82.295,"body":"to help each other get"},{"speaker":"Galen Low","startTime":79.965,"endTime":82.295,"body":"skilled, get confident, and"},{"speaker":"Galen Low","startTime":82.295,"endTime":84.91499999999999,"body":"get connected so that we can"},{"speaker":"Galen Low","startTime":82.295,"endTime":84.91499999999999,"body":"amplify the value of project"},{"speaker":"Galen Low","startTime":84.91499999999999,"endTime":86.565,"body":"management in a digital world."},{"speaker":"Galen Low","startTime":86.94500000000001,"endTime":88.875,"body":"If you want to hear more"},{"speaker":"Galen 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and a PMO guru, to"},{"speaker":"Galen Low","startTime":102.529,"endTime":106.5,"body":"explore what organizations"},{"speaker":"Galen Low","startTime":106.5,"endTime":109.949,"body":"could do to design the PMO"},{"speaker":"Galen Low","startTime":106.5,"endTime":109.949,"body":"of the future, and whether"},{"speaker":"Galen Low","startTime":109.95,"endTime":111.16,"body":"it's even worth it to try."},{"speaker":"Galen Low","startTime":111.62,"endTime":114.02,"body":"My three panelists were"},{"speaker":"Galen Low","startTime":111.62,"endTime":114.02,"body":"Lauren Selley from Code and"},{"speaker":"Galen Low","startTime":114.02,"endTime":117.02,"body":"Theory, Olivia Montgomery"},{"speaker":"Galen Low","startTime":114.02,"endTime":117.02,"body":"from Capterra, and Bruno"},{"speaker":"Galen Low","startTime":117.02,"endTime":118.73,"body":"Morgante from The PMO Leader."},{"speaker":"Galen Low","startTime":119.415,"endTime":120.584,"body":"Here's how the"},{"speaker":"Galen 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group"},{"speaker":"Galen Low","startTime":136.79500000000002,"endTime":140.29500000000002,"body":"tasked with bringing consistency"},{"speaker":"Galen Low","startTime":140.29500000000002,"endTime":143.16500000000002,"body":"to how projects are delivered,"},{"speaker":"Galen Low","startTime":140.29500000000002,"endTime":143.16500000000002,"body":"managing the 50,000 foot view"},{"speaker":"Galen Low","startTime":143.16500000000002,"endTime":146.094,"body":"of all active and upcoming"},{"speaker":"Galen Low","startTime":143.16500000000002,"endTime":146.094,"body":"projects, and gathering the"},{"speaker":"Galen Low","startTime":146.095,"endTime":148.79500000000002,"body":"knowledge, data, and lessons"},{"speaker":"Galen Low","startTime":146.095,"endTime":148.79500000000002,"body":"learned from successful and"},{"speaker":"Galen Low","startTime":149.085,"endTime":150.235,"body":"less successful projects."},{"speaker":"Galen Low","startTime":150.655,"endTime":153.845,"body":"Some of us also know it as a"},{"speaker":"Galen Low","startTime":150.655,"endTime":153.845,"body":"big pain in the behind, adding"},{"speaker":"Galen Low","startTime":153.845,"endTime":156.415,"body":"complexity to things that"},{"speaker":"Galen Low","startTime":153.845,"endTime":156.415,"body":"should be simple, stifling"},{"speaker":"Galen Low","startTime":156.415,"endTime":160.295,"body":"creativity, rigidly enforcing"},{"speaker":"Galen Low","startTime":156.415,"endTime":160.295,"body":"dated practices, and generally"},{"speaker":"Galen Low","startTime":160.305,"endTime":162.76500000000001,"body":"sticking their noses in"},{"speaker":"Galen Low","startTime":160.305,"endTime":162.76500000000001,"body":"other departments businesses."},{"speaker":"Galen Low","startTime":163.145,"endTime":165.145,"body":"Some organizations don't"},{"speaker":"Galen Low","startTime":163.145,"endTime":165.145,"body":"even have a PMO anymore."},{"speaker":"Galen Low","startTime":165.155,"endTime":168.505,"body":"They have opted for things like"},{"speaker":"Galen Low","startTime":165.155,"endTime":168.505,"body":"a strategic enablement office."},{"speaker":"Galen Low","startTime":168.85,"endTime":171.44,"body":"And maybe a project management"},{"speaker":"Galen Low","startTime":168.85,"endTime":171.44,"body":"community of practice."},{"speaker":"Galen Low","startTime":171.84,"endTime":175.44,"body":"I have this hunch that the"},{"speaker":"Galen Low","startTime":171.84,"endTime":175.44,"body":"PMO could be on the brink of"},{"speaker":"Galen Low","startTime":175.44,"endTime":176.83,"body":"a rebirth, and here's why."},{"speaker":"Galen Low","startTime":177.43,"endTime":180.57,"body":"Project management, as"},{"speaker":"Galen Low","startTime":177.43,"endTime":180.57,"body":"a skill, is on the rise."},{"speaker":"Galen Low","startTime":180.6,"endTime":183.81,"body":"But not every project is led"},{"speaker":"Galen Low","startTime":180.6,"endTime":183.81,"body":"by a trained project manager."},{"speaker":"Galen Low","startTime":184.05,"endTime":187.81,"body":"Roles from specialists to"},{"speaker":"Galen Low","startTime":184.05,"endTime":187.81,"body":"executives are now expected to"},{"speaker":"Galen Low","startTime":187.81,"endTime":189.42,"body":"be able to deliver projects."},{"speaker":"Galen Low","startTime":189.78,"endTime":192.95,"body":"And meanwhile, projects are more"},{"speaker":"Galen Low","startTime":189.78,"endTime":192.95,"body":"prevalent than ever, but they're"},{"speaker":"Galen Low","startTime":193.01,"endTime":196.28,"body":"taking many different shapes"},{"speaker":"Galen Low","startTime":193.01,"endTime":196.28,"body":"and need to be tailored in their"},{"speaker":"Galen Low","startTime":196.28,"endTime":199.69,"body":"approach to fit their specific"},{"speaker":"Galen Low","startTime":196.28,"endTime":199.69,"body":"needs, and in untrained hands,"},{"speaker":"Galen Low","startTime":199.9,"endTime":201.35,"body":"that only really adds risk."},{"speaker":"Galen Low","startTime":201.72,"endTime":204.7,"body":"So whereas the PMO has in"},{"speaker":"Galen Low","startTime":201.72,"endTime":204.7,"body":"the past been seen simply"},{"speaker":"Galen Low","startTime":204.7,"endTime":207.625,"body":"as a governing body, Could"},{"speaker":"Galen Low","startTime":204.7,"endTime":207.625,"body":"it be that maybe it's"},{"speaker":"Galen Low","startTime":207.635,"endTime":210.975,"body":"actually an innovation hub"},{"speaker":"Galen Low","startTime":207.635,"endTime":210.975,"body":"for exploring new ways of"},{"speaker":"Galen Low","startTime":210.975,"endTime":214.205,"body":"delivering projects in a safe"},{"speaker":"Galen Low","startTime":210.975,"endTime":214.205,"body":"and hopefully unchaotic way?"},{"speaker":"Galen Low","startTime":214.275,"endTime":215.525,"body":"So that's my theory."},{"speaker":"Galen Low","startTime":215.545,"endTime":218.505,"body":"That's what I'm here to"},{"speaker":"Galen Low","startTime":215.545,"endTime":218.505,"body":"find out and validate today"},{"speaker":"Galen Low","startTime":218.745,"endTime":220.204,"body":"with my expert friends."},{"speaker":"Galen Low","startTime":220.67,"endTime":222.97,"body":"And really just to lead off"},{"speaker":"Galen Low","startTime":220.67,"endTime":222.97,"body":"and set the scene, I thought"},{"speaker":"Galen Low","startTime":222.97,"endTime":225.35,"body":"I'd pick on Olivia, but also I"},{"speaker":"Galen Low","startTime":222.97,"endTime":225.35,"body":"want thoughts from everybody."},{"speaker":"Galen Low","startTime":225.67,"endTime":226.91,"body":"But I'll start with Olivia."},{"speaker":"Galen Low","startTime":227.39000000000001,"endTime":230.5,"body":"From your perspective,"},{"speaker":"Galen Low","startTime":227.39000000000001,"endTime":230.5,"body":"do PMOs have a bad rap?"},{"speaker":"Galen 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Montgomery","startTime":246.76500000000001,"endTime":250.01500000000001,"body":"rigid pretty much immediately."},{"speaker":"Olivia Montgomery","startTime":250.01500000000001,"endTime":253.085,"body":"And I think people automatically"},{"speaker":"Olivia Montgomery","startTime":250.01500000000001,"endTime":253.085,"body":"think, oh, this is it."},{"speaker":"Olivia Montgomery","startTime":253.145,"endTime":255.475,"body":"We're going to have 1"},{"speaker":"Olivia Montgomery","startTime":253.145,"endTime":255.475,"body":"template for everything."},{"speaker":"Olivia Montgomery","startTime":255.905,"endTime":259.065,"body":"Maybe 2 if you're feeling"},{"speaker":"Olivia Montgomery","startTime":255.905,"endTime":259.065,"body":"spicy and that's it."},{"speaker":"Olivia Montgomery","startTime":259.195,"endTime":262.385,"body":"They just default to that,"},{"speaker":"Olivia Montgomery","startTime":259.195,"endTime":262.385,"body":"that rigid thinking of this"},{"speaker":"Olivia Montgomery","startTime":262.41499999999996,"endTime":264.845,"body":"is how it's going to be,"},{"speaker":"Olivia Montgomery","startTime":262.41499999999996,"endTime":264.845,"body":"and that just doesn't work."},{"speaker":"Olivia Montgomery","startTime":265.445,"endTime":268.315,"body":"So they need to definitely"},{"speaker":"Olivia Montgomery","startTime":265.445,"endTime":268.315,"body":"be thinking about it"},{"speaker":"Olivia Montgomery","startTime":268.41499999999996,"endTime":270.155,"body":"as an innovation hub."},{"speaker":"Olivia Montgomery","startTime":270.46500000000003,"endTime":273.635,"body":"You absolutely need to be able"},{"speaker":"Olivia Montgomery","startTime":270.46500000000003,"endTime":273.635,"body":"to building in flexibility"},{"speaker":"Olivia Montgomery","startTime":273.66499999999996,"endTime":276.53499999999997,"body":"and adaptability into these"},{"speaker":"Olivia Montgomery","startTime":273.66499999999996,"endTime":276.53499999999997,"body":"policies and procedures."},{"speaker":"Olivia Montgomery","startTime":277.20500000000004,"endTime":280.55499999999995,"body":"And on the other side, I think"},{"speaker":"Olivia Montgomery","startTime":277.20500000000004,"endTime":280.55499999999995,"body":"we see a lot is maybe the wrong"},{"speaker":"Olivia Montgomery","startTime":280.58500000000004,"endTime":284.71500000000003,"body":"people getting promoted or hired"},{"speaker":"Olivia Montgomery","startTime":280.58500000000004,"endTime":284.71500000000003,"body":"into the PMO leadership role."},{"speaker":"Olivia Montgomery","startTime":285.265,"endTime":288.105,"body":"It could be somebody who"},{"speaker":"Olivia Montgomery","startTime":285.265,"endTime":288.105,"body":"is a very good project"},{"speaker":"Olivia Montgomery","startTime":288.105,"endTime":289.095,"body":"manager themselves."},{"speaker":"Olivia Montgomery","startTime":289.605,"endTime":292.71500000000003,"body":"Maybe it was really good at"},{"speaker":"Olivia Montgomery","startTime":289.605,"endTime":292.71500000000003,"body":"managing the individual project,"},{"speaker":"Olivia Montgomery","startTime":292.755,"endTime":295.095,"body":"but then when you put them"},{"speaker":"Olivia Montgomery","startTime":292.755,"endTime":295.095,"body":"in charge of the portfolio at"},{"speaker":"Olivia Montgomery","startTime":295.095,"endTime":298.095,"body":"the higher level, they lack"},{"speaker":"Olivia Montgomery","startTime":295.095,"endTime":298.095,"body":"that ability to zoom out."},{"speaker":"Olivia Montgomery","startTime":298.53499999999997,"endTime":302.105,"body":"While still being able to zoom"},{"speaker":"Olivia Montgomery","startTime":298.53499999999997,"endTime":302.105,"body":"in or the opposite happens,"},{"speaker":"Olivia Montgomery","startTime":302.68499999999995,"endTime":305.345,"body":"you can get bring in a leader"},{"speaker":"Olivia Montgomery","startTime":302.68499999999995,"endTime":305.345,"body":"who is only good at the high"},{"speaker":"Olivia Montgomery","startTime":305.345,"endTime":308.94500000000005,"body":"level view and thinking and"},{"speaker":"Olivia Montgomery","startTime":305.345,"endTime":308.94500000000005,"body":"strategizing and they're not"},{"speaker":"Olivia Montgomery","startTime":308.94500000000005,"endTime":313.365,"body":"able to dive in and really"},{"speaker":"Olivia Montgomery","startTime":308.94500000000005,"endTime":313.365,"body":"connect and help and understand"},{"speaker":"Olivia Montgomery","startTime":313.485,"endTime":315.725,"body":"the pain points of the day"},{"speaker":"Olivia Montgomery","startTime":313.485,"endTime":315.725,"body":"to day project management."},{"speaker":"Olivia Montgomery","startTime":315.985,"endTime":319.57500000000005,"body":"We need a lot more dynamic"},{"speaker":"Olivia Montgomery","startTime":315.985,"endTime":319.57500000000005,"body":"leaders that have that ability"},{"speaker":"Olivia Montgomery","startTime":319.71500000000003,"endTime":321.025,"body":"to zoom in and zoom out."},{"speaker":"Olivia Montgomery","startTime":321.395,"endTime":324.70500000000004,"body":"If you have, sometimes you"},{"speaker":"Olivia Montgomery","startTime":321.395,"endTime":324.70500000000004,"body":"have to do it hour by hour."},{"speaker":"Olivia Montgomery","startTime":324.92499999999995,"endTime":327.71500000000003,"body":"And I think identifying the"},{"speaker":"Olivia Montgomery","startTime":324.92499999999995,"endTime":327.71500000000003,"body":"right kind of people and talent."},{"speaker":"Olivia Montgomery","startTime":328.385,"endTime":331.855,"body":"To lead is important and"},{"speaker":"Olivia Montgomery","startTime":328.385,"endTime":331.855,"body":"changing the mindset to a"},{"speaker":"Olivia Montgomery","startTime":331.865,"endTime":336.245,"body":"much more flexible, adaptable,"},{"speaker":"Olivia Montgomery","startTime":331.865,"endTime":336.245,"body":"let's get it done, not do"},{"speaker":"Olivia Montgomery","startTime":336.245,"endTime":338.095,"body":"it this way kind of mindset."},{"speaker":"Galen Low","startTime":338.42999999999995,"endTime":338.84000000000003,"body":"I love that."},{"speaker":"Galen Low","startTime":338.85,"endTime":341.09000000000003,"body":"The people who understand"},{"speaker":"Galen Low","startTime":338.85,"endTime":341.09000000000003,"body":"that standardization"},{"speaker":"Galen Low","startTime":341.09000000000003,"endTime":342.46000000000004,"body":"doesn't mean rigidity."},{"speaker":"Galen Low","startTime":343.22,"endTime":345.9,"body":"Bruno, you've been"},{"speaker":"Galen Low","startTime":343.22,"endTime":345.9,"body":"leading PMOs a while."},{"speaker":"Galen Low","startTime":346.28,"endTime":347.98,"body":"I'm imagining you"},{"speaker":"Galen Low","startTime":346.28,"endTime":347.98,"body":"fought that fight."},{"speaker":"Galen Low","startTime":348.76,"endTime":351.82000000000005,"body":"How have you tried to educate"},{"speaker":"Galen Low","startTime":348.76,"endTime":351.82000000000005,"body":"folks about the fact that,"},{"speaker":"Galen Low","startTime":351.82000000000005,"endTime":354.78,"body":"yeah, the PMO isn't just"},{"speaker":"Galen Low","startTime":351.82000000000005,"endTime":354.78,"body":"here, to slap you on the wrist"},{"speaker":"Galen Low","startTime":354.80999999999995,"endTime":357.52,"body":"whenever you do something"},{"speaker":"Galen Low","startTime":354.80999999999995,"endTime":357.52,"body":"a bit out of the lines?"},{"speaker":"Bruno Morgante","startTime":358.13,"endTime":359.38,"body":"It's"},{"speaker":"Bruno Morgante","startTime":358.13,"endTime":359.38,"body":"a difficult battle."},{"speaker":"Bruno Morgante","startTime":359.96000000000004,"endTime":362.13,"body":"It's a difficult battle"},{"speaker":"Bruno Morgante","startTime":359.96000000000004,"endTime":362.13,"body":"for a lot of for a lot"},{"speaker":"Bruno Morgante","startTime":362.13,"endTime":364.33000000000004,"body":"of PMO leaders out there."},{"speaker":"Bruno Morgante","startTime":365.1,"endTime":372.13,"body":"It's important to see how PMOs"},{"speaker":"Bruno Morgante","startTime":365.1,"endTime":372.13,"body":"are evolving into, and I have"},{"speaker":"Bruno Morgante","startTime":372.13,"endTime":373.87,"body":"seen it over the past few years."},{"speaker":"Bruno Morgante","startTime":373.87,"endTime":376.78999999999996,"body":"Of course, not all of them, but"},{"speaker":"Bruno Morgante","startTime":373.87,"endTime":376.78999999999996,"body":"you have seen it also in the"},{"speaker":"Bruno Morgante","startTime":376.78999999999996,"endTime":379.99,"body":"comments about moving PMOs into"},{"speaker":"Bruno Morgante","startTime":376.78999999999996,"endTime":379.99,"body":"a different into a different"},{"speaker":"Bruno Morgante","startTime":380.0,"endTime":381.62,"body":"place that might be the case."},{"speaker":"Bruno Morgante","startTime":381.71000000000004,"endTime":386.85,"body":"In a nutshell, it's not about"},{"speaker":"Bruno Morgante","startTime":381.71000000000004,"endTime":386.85,"body":"having a rigidity and and"},{"speaker":"Bruno Morgante","startTime":386.86,"endTime":390.80999999999995,"body":"structure only the old concept"},{"speaker":"Bruno Morgante","startTime":386.86,"endTime":390.80999999999995,"body":"of governance and control"},{"speaker":"Bruno Morgante","startTime":390.85,"endTime":394.76,"body":"PMO, which is still is the"},{"speaker":"Bruno Morgante","startTime":390.85,"endTime":394.76,"body":"picture for a lot of people"},{"speaker":"Bruno Morgante","startTime":394.78,"endTime":397.40999999999997,"body":"when they think about PMO,"},{"speaker":"Bruno Morgante","startTime":394.78,"endTime":397.40999999999997,"body":"when they hear PMO, that's"},{"speaker":"Bruno Morgante","startTime":397.40999999999997,"endTime":398.77,"body":"what they associate it with."},{"speaker":"Bruno Morgante","startTime":399.28999999999996,"endTime":400.51,"body":"It's not the case anymore."},{"speaker":"Bruno Morgante","startTime":400.9,"endTime":405.41999999999996,"body":"It's about being in"},{"speaker":"Bruno Morgante","startTime":400.9,"endTime":405.41999999999996,"body":"a position to enable"},{"speaker":"Bruno Morgante","startTime":405.45000000000005,"endTime":406.84000000000003,"body":"projects to be successful."},{"speaker":"Bruno Morgante","startTime":407.47,"endTime":410.92999999999995,"body":"Olivia mentioned adaptability"},{"speaker":"Bruno Morgante","startTime":407.47,"endTime":410.92999999999995,"body":"as one of the, and this is going"},{"speaker":"Bruno Morgante","startTime":410.92999999999995,"endTime":413.51,"body":"to be one of the keywords that"},{"speaker":"Bruno Morgante","startTime":410.92999999999995,"endTime":413.51,"body":"I'm sure we're going to touch"},{"speaker":"Bruno Morgante","startTime":413.69000000000005,"endTime":415.83000000000004,"body":"a lot in the next few minutes."},{"speaker":"Galen Low","startTime":416.1,"endTime":417.54999999999995,"body":"I do want to come"},{"speaker":"Galen Low","startTime":416.1,"endTime":417.54999999999995,"body":"back to that in terms of"},{"speaker":"Galen Low","startTime":417.54999999999995,"endTime":419.45000000000005,"body":"things that you're seeing,"},{"speaker":"Galen Low","startTime":417.54999999999995,"endTime":419.45000000000005,"body":"but I wanted to flip over"},{"speaker":"Galen Low","startTime":419.45000000000005,"endTime":422.72,"body":"first to agency land because"},{"speaker":"Galen Low","startTime":419.45000000000005,"endTime":422.72,"body":"Lauren and I are agency folks."},{"speaker":"Galen Low","startTime":423.15,"endTime":425.71000000000004,"body":"And what I found, at least"},{"speaker":"Galen Low","startTime":423.15,"endTime":425.71000000000004,"body":"in my experience, is that"},{"speaker":"Galen Low","startTime":426.17999999999995,"endTime":430.01,"body":"sometimes agencies resist"},{"speaker":"Galen Low","startTime":426.17999999999995,"endTime":430.01,"body":"the word PMO and instead we"},{"speaker":"Galen Low","startTime":430.01,"endTime":432.97,"body":"gravitate towards other terms"},{"speaker":"Galen Low","startTime":430.01,"endTime":432.97,"body":"like delivery leadership"},{"speaker":"Galen Low","startTime":432.97,"endTime":435.41999999999996,"body":"or client services and the"},{"speaker":"Galen Low","startTime":432.97,"endTime":435.41999999999996,"body":"like, all of which are fine."},{"speaker":"Galen Low","startTime":435.67999999999995,"endTime":437.58000000000004,"body":"But I'm wondering, Lauren,"},{"speaker":"Galen Low","startTime":435.67999999999995,"endTime":437.58000000000004,"body":"from your perspective do you"},{"speaker":"Galen Low","startTime":437.58000000000004,"endTime":438.9,"body":"think that's just semantics?"},{"speaker":"Galen Low","startTime":439.28,"endTime":440.53,"body":"Has that been your experience?"},{"speaker":"Galen Low","startTime":440.77,"endTime":444.095,"body":"And Is there maybe some kind of"},{"speaker":"Galen Low","startTime":440.77,"endTime":444.095,"body":"like allergic reaction to the"},{"speaker":"Galen Low","startTime":444.095,"endTime":446.105,"body":"idea of a PMO in agency culture?"},{"speaker":"Lauren Selley","startTime":446.42499999999995,"endTime":448.79499999999996,"body":"I think there's"},{"speaker":"Lauren Selley","startTime":446.42499999999995,"endTime":448.79499999999996,"body":"definitely some type of allergic"},{"speaker":"Lauren Selley","startTime":448.79499999999996,"endTime":451.655,"body":"reaction, but it's pretty"},{"speaker":"Lauren Selley","startTime":448.79499999999996,"endTime":451.655,"body":"clear where it's coming from."},{"speaker":"Lauren Selley","startTime":451.78499999999997,"endTime":454.725,"body":"And I'm curious, especially"},{"speaker":"Lauren Selley","startTime":451.78499999999997,"endTime":454.725,"body":"if you want to put it in"},{"speaker":"Lauren Selley","startTime":454.725,"endTime":458.05499999999995,"body":"the chat, like how many"},{"speaker":"Lauren Selley","startTime":454.725,"endTime":458.05499999999995,"body":"people really even knew or"},{"speaker":"Lauren Selley","startTime":458.05499999999995,"endTime":461.355,"body":"know what a PMO's goals are?"},{"speaker":"Lauren Selley","startTime":461.365,"endTime":463.81500000000005,"body":"Because I know that for"},{"speaker":"Lauren Selley","startTime":461.365,"endTime":463.81500000000005,"body":"myself, even the first five"},{"speaker":"Lauren Selley","startTime":463.81500000000005,"endTime":467.27,"body":"or six years of my career,"},{"speaker":"Lauren Selley","startTime":463.81500000000005,"endTime":467.27,"body":"PMO or project management"},{"speaker":"Lauren Selley","startTime":467.28,"endTime":470.29999999999995,"body":"department were pretty much"},{"speaker":"Lauren Selley","startTime":467.28,"endTime":470.29999999999995,"body":"used interchangeably and no one"},{"speaker":"Lauren Selley","startTime":470.29999999999995,"endTime":473.42999999999995,"body":"ever really talked about what"},{"speaker":"Lauren Selley","startTime":470.29999999999995,"endTime":473.42999999999995,"body":"they were trying to achieve."},{"speaker":"Lauren Selley","startTime":473.90999999999997,"endTime":476.69000000000005,"body":"And I think that there is"},{"speaker":"Lauren Selley","startTime":473.90999999999997,"endTime":476.69000000000005,"body":"a big challenge with the"},{"speaker":"Lauren Selley","startTime":476.69000000000005,"endTime":479.46000000000004,"body":"stigma associated with"},{"speaker":"Lauren Selley","startTime":476.69000000000005,"endTime":479.46000000000004,"body":"what a PMO does, right?"},{"speaker":"Lauren Selley","startTime":479.46000000000004,"endTime":481.94000000000005,"body":"You're trying to align"},{"speaker":"Lauren Selley","startTime":479.46000000000004,"endTime":481.94000000000005,"body":"projects with these business"},{"speaker":"Lauren Selley","startTime":481.94000000000005,"endTime":483.90999999999997,"body":"objectives and drive"},{"speaker":"Lauren Selley","startTime":481.94000000000005,"endTime":483.90999999999997,"body":"organizational success."},{"speaker":"Lauren Selley","startTime":484.46000000000004,"endTime":487.28,"body":"If you had a group called"},{"speaker":"Lauren Selley","startTime":484.46000000000004,"endTime":487.28,"body":"the organizational success"},{"speaker":"Lauren Selley","startTime":487.28,"endTime":489.47,"body":"team, do you think anyone"},{"speaker":"Lauren Selley","startTime":487.28,"endTime":489.47,"body":"would object to it, right?"},{"speaker":"Lauren Selley","startTime":489.48,"endTime":491.65,"body":"Versus, oh, a PMO office?"},{"speaker":"Lauren Selley","startTime":491.65,"endTime":494.59000000000003,"body":"They're like, oh, like"},{"speaker":"Lauren Selley","startTime":491.65,"endTime":494.59000000000003,"body":"Olivia said, process, very"},{"speaker":"Lauren Selley","startTime":494.59000000000003,"endTime":496.29999999999995,"body":"rigid, can only go one way."},{"speaker":"Lauren Selley","startTime":496.80999999999995,"endTime":499.01,"body":"Agency life is"},{"speaker":"Lauren Selley","startTime":496.80999999999995,"endTime":499.01,"body":"very hustle harder."},{"speaker":"Lauren Selley","startTime":499.01,"endTime":500.36,"body":"Let's go fast fast."},{"speaker":"Lauren Selley","startTime":500.765,"endTime":504.30499999999995,"body":"And in the last 10 or so"},{"speaker":"Lauren Selley","startTime":500.765,"endTime":504.30499999999995,"body":"years, with the rise of agile"},{"speaker":"Lauren Selley","startTime":504.30499999999995,"endTime":508.03499999999997,"body":"and the popularity of the"},{"speaker":"Lauren Selley","startTime":504.30499999999995,"endTime":508.03499999999997,"body":"term agile, everyone sees"},{"speaker":"Lauren Selley","startTime":508.03499999999997,"endTime":509.275,"body":"this as this big buzzword."},{"speaker":"Lauren Selley","startTime":509.275,"endTime":510.46500000000003,"body":"We need to be adaptable."},{"speaker":"Lauren Selley","startTime":510.46500000000003,"endTime":512.675,"body":"We need to be able"},{"speaker":"Lauren Selley","startTime":510.46500000000003,"endTime":512.675,"body":"to move quickly."},{"speaker":"Lauren Selley","startTime":512.675,"endTime":514.115,"body":"We need to be able"},{"speaker":"Lauren Selley","startTime":512.675,"endTime":514.115,"body":"to change quickly."},{"speaker":"Lauren Selley","startTime":514.755,"endTime":517.485,"body":"And they associate PMOs"},{"speaker":"Lauren Selley","startTime":514.755,"endTime":517.485,"body":"with process and they"},{"speaker":"Lauren Selley","startTime":517.485,"endTime":519.105,"body":"see process as the."},{"speaker":"Lauren Selley","startTime":519.56,"endTime":524.64,"body":"Enemy of the ability to move"},{"speaker":"Lauren Selley","startTime":519.56,"endTime":524.64,"body":"fast, which is actually very"},{"speaker":"Lauren Selley","startTime":524.64,"endTime":529.79,"body":"ironic because the ability"},{"speaker":"Lauren Selley","startTime":524.64,"endTime":529.79,"body":"to put in place repeatable,"},{"speaker":"Lauren Selley","startTime":529.79,"endTime":532.8,"body":"successful delivery practices"},{"speaker":"Lauren Selley","startTime":529.79,"endTime":532.8,"body":"or, the things that you"},{"speaker":"Lauren Selley","startTime":532.8,"endTime":534.92,"body":"need to be able to manage"},{"speaker":"Lauren Selley","startTime":532.8,"endTime":534.92,"body":"a project successfully."},{"speaker":"Lauren Selley","startTime":535.3399999999999,"endTime":539.81,"body":"Absolutely can create efficiency"},{"speaker":"Lauren Selley","startTime":535.3399999999999,"endTime":539.81,"body":"and allow you to move faster."},{"speaker":"Lauren Selley","startTime":540.0,"endTime":542.0799999999999,"body":"It's just a misconception"},{"speaker":"Lauren Selley","startTime":540.0,"endTime":542.0799999999999,"body":"about the terms that we're"},{"speaker":"Lauren Selley","startTime":542.0799999999999,"endTime":544.99,"body":"using and how we're applying"},{"speaker":"Lauren Selley","startTime":542.0799999999999,"endTime":544.99,"body":"them to the ways that"},{"speaker":"Lauren Selley","startTime":544.99,"endTime":547.2099999999999,"body":"we're trying to optimize"},{"speaker":"Lauren Selley","startTime":544.99,"endTime":547.2099999999999,"body":"the work that we're doing."},{"speaker":"Galen Low","startTime":547.9,"endTime":548.51,"body":"Really like that."},{"speaker":"Galen Low","startTime":548.51,"endTime":550.54,"body":"We're like, there's this"},{"speaker":"Galen Low","startTime":548.51,"endTime":550.54,"body":"semantic dodge where we're like,"},{"speaker":"Galen Low","startTime":550.54,"endTime":553.61,"body":"we'll just use another word, but"},{"speaker":"Galen Low","startTime":550.54,"endTime":553.61,"body":"then we still forget sometimes"},{"speaker":"Galen Low","startTime":553.79,"endTime":556.87,"body":"what the actual purpose is"},{"speaker":"Galen Low","startTime":553.79,"endTime":556.87,"body":"and how that can help us not"},{"speaker":"Galen Low","startTime":556.87,"endTime":559.76,"body":"treat every project as this"},{"speaker":"Galen Low","startTime":556.87,"endTime":559.76,"body":"unique snowflake, but actually"},{"speaker":"Galen Low","startTime":559.76,"endTime":562.29,"body":"it has some standardization"},{"speaker":"Galen Low","startTime":559.76,"endTime":562.29,"body":"that is still adaptable"},{"speaker":"Galen Low","startTime":562.29,"endTime":563.14,"body":"and flexible and agile."},{"speaker":"Galen Low","startTime":563.8249999999999,"endTime":567.765,"body":"And also, by the way, a lot of"},{"speaker":"Galen Low","startTime":563.8249999999999,"endTime":567.765,"body":"these agency projects, and you"},{"speaker":"Galen Low","startTime":567.765,"endTime":569.345,"body":"probably aren't allowed to talk"},{"speaker":"Galen Low","startTime":567.765,"endTime":569.345,"body":"about some of the stuff that"},{"speaker":"Galen Low","startTime":569.345,"endTime":571.675,"body":"you're working on right now,"},{"speaker":"Galen Low","startTime":569.345,"endTime":571.675,"body":"but there are some mega projects"},{"speaker":"Galen Low","startTime":571.675,"endTime":573.255,"body":"happening within these agencies."},{"speaker":"Galen Low","startTime":573.5649999999999,"endTime":576.045,"body":"And you can't just fly by the"},{"speaker":"Galen Low","startTime":573.5649999999999,"endTime":576.045,"body":"seat of your pants anymore."},{"speaker":"Galen Low","startTime":576.535,"endTime":578.995,"body":"And I think that's something"},{"speaker":"Galen Low","startTime":576.535,"endTime":578.995,"body":"that a lot of agencies"},{"speaker":"Galen Low","startTime":578.995,"endTime":580.895,"body":"are starting to come"},{"speaker":"Galen Low","startTime":578.995,"endTime":580.895,"body":"to terms with as well."},{"speaker":"Lauren Selley","startTime":581.165,"endTime":582.2049999999999,"body":"I"},{"speaker":"Lauren Selley","startTime":581.165,"endTime":582.2049999999999,"body":"couldn't agree more."},{"speaker":"Lauren Selley","startTime":582.255,"endTime":583.365,"body":"I would absolutely say that."},{"speaker":"Lauren Selley","startTime":583.635,"endTime":586.6949999999999,"body":"And as someone who's working"},{"speaker":"Lauren Selley","startTime":583.635,"endTime":586.6949999999999,"body":"on a mega project right now,"},{"speaker":"Lauren Selley","startTime":586.895,"endTime":590.2049999999999,"body":"there's a lot of customization"},{"speaker":"Lauren Selley","startTime":586.895,"endTime":590.2049999999999,"body":"that comes into play when"},{"speaker":"Lauren Selley","startTime":590.2049999999999,"endTime":592.0649999999999,"body":"it comes to client services."},{"speaker":"Lauren Selley","startTime":592.135,"endTime":596.0699999999999,"body":"And That is one of the big"},{"speaker":"Lauren Selley","startTime":592.135,"endTime":596.0699999999999,"body":"pieces where process can be"},{"speaker":"Lauren Selley","startTime":596.0699999999999,"endTime":598.49,"body":"scary because everyone's saying,"},{"speaker":"Lauren Selley","startTime":596.0699999999999,"endTime":598.49,"body":"no, we can't say that it only"},{"speaker":"Lauren Selley","startTime":598.49,"endTime":600.91,"body":"works this way when the client"},{"speaker":"Lauren Selley","startTime":598.49,"endTime":600.91,"body":"needs it to work that way."},{"speaker":"Lauren Selley","startTime":600.91,"endTime":602.76,"body":"And we want to be a good"},{"speaker":"Lauren Selley","startTime":600.91,"endTime":602.76,"body":"client partner, but that"},{"speaker":"Lauren Selley","startTime":602.76,"endTime":604.81,"body":"doesn't mean that there aren't"},{"speaker":"Lauren Selley","startTime":602.76,"endTime":604.81,"body":"still learnings that we can"},{"speaker":"Lauren Selley","startTime":604.81,"endTime":607.4599999999999,"body":"take away from other similar"},{"speaker":"Lauren Selley","startTime":604.81,"endTime":607.4599999999999,"body":"projects and delivery in"},{"speaker":"Lauren Selley","startTime":607.4599999999999,"endTime":610.89,"body":"the past and make it a more"},{"speaker":"Lauren Selley","startTime":607.4599999999999,"endTime":610.89,"body":"successful outcome for everyone."},{"speaker":"Galen Low","startTime":611.4499999999999,"endTime":611.87,"body":"Love that."},{"speaker":"Galen Low","startTime":612.04,"endTime":615.36,"body":"Let's jam on some of those"},{"speaker":"Galen Low","startTime":612.04,"endTime":615.36,"body":"like sort of future notions"},{"speaker":"Galen Low","startTime":615.61,"endTime":618.93,"body":"of the PMO and like Bruno,"},{"speaker":"Galen Low","startTime":615.61,"endTime":618.93,"body":"you had mentioned that you've"},{"speaker":"Galen Low","startTime":618.93,"endTime":622.1,"body":"seen some interesting changes"},{"speaker":"Galen Low","startTime":618.93,"endTime":622.1,"body":"and Desiree in the chat, I'm"},{"speaker":"Galen Low","startTime":622.12,"endTime":624.74,"body":"not sure if the chat got to"},{"speaker":"Galen Low","startTime":622.12,"endTime":624.74,"body":"everybody, this notion of having"},{"speaker":"Galen Low","startTime":624.74,"endTime":628.38,"body":"a PMO under the innovation"},{"speaker":"Galen Low","startTime":624.74,"endTime":628.38,"body":"sort of team and division."},{"speaker":"Galen Low","startTime":628.98,"endTime":631.0799999999999,"body":"Yeah, maybe let's just start"},{"speaker":"Galen Low","startTime":628.98,"endTime":631.0799999999999,"body":"with you, Bruno, and just what"},{"speaker":"Galen Low","startTime":631.29,"endTime":634.16,"body":"you've seen recently that you"},{"speaker":"Galen Low","startTime":631.29,"endTime":634.16,"body":"like about the evolution of the"},{"speaker":"Galen Low","startTime":634.16,"endTime":637.3,"body":"PMO and what impact that has had"},{"speaker":"Galen Low","startTime":634.16,"endTime":637.3,"body":"on projects and organizations."},{"speaker":"Bruno Morgante","startTime":637.8249999999999,"endTime":641.425,"body":"I over the past"},{"speaker":"Bruno Morgante","startTime":637.8249999999999,"endTime":641.425,"body":"few years, so not just recently,"},{"speaker":"Bruno Morgante","startTime":641.425,"endTime":644.5649999999999,"body":"but it is something that we"},{"speaker":"Bruno Morgante","startTime":641.425,"endTime":644.5649999999999,"body":"have seen in the past few years."},{"speaker":"Bruno Morgante","startTime":644.595,"endTime":647.885,"body":"This transition that I"},{"speaker":"Bruno Morgante","startTime":644.595,"endTime":647.885,"body":"mentioned from a governance and"},{"speaker":"Bruno Morgante","startTime":647.885,"endTime":650.045,"body":"control PMO into enabling PMO."},{"speaker":"Bruno Morgante","startTime":650.0849999999999,"endTime":653.245,"body":"As I said, enabling"},{"speaker":"Bruno Morgante","startTime":650.0849999999999,"endTime":653.245,"body":"is the key word here."},{"speaker":"Bruno Morgante","startTime":653.245,"endTime":655.795,"body":"It is about moving away"},{"speaker":"Bruno Morgante","startTime":653.245,"endTime":655.795,"body":"from the concept of."},{"speaker":"Bruno Morgante","startTime":656.8249999999999,"endTime":661.8249999999999,"body":"One size fits all, one we are"},{"speaker":"Bruno Morgante","startTime":656.8249999999999,"endTime":661.8249999999999,"body":"the guardians, we control,"},{"speaker":"Bruno Morgante","startTime":662.0649999999999,"endTime":666.795,"body":"we govern into transforming"},{"speaker":"Bruno Morgante","startTime":662.0649999999999,"endTime":666.795,"body":"into, we are here to enable"},{"speaker":"Bruno Morgante","startTime":666.795,"endTime":671.185,"body":"you, your projects to be"},{"speaker":"Bruno Morgante","startTime":666.795,"endTime":671.185,"body":"successful, to achieve what"},{"speaker":"Bruno Morgante","startTime":671.185,"endTime":674.3149999999999,"body":"they want to achieve, to deliver"},{"speaker":"Bruno Morgante","startTime":671.185,"endTime":674.3149999999999,"body":"value to the organization."},{"speaker":"Bruno Morgante","startTime":674.665,"endTime":677.8149999999999,"body":"A few things that I have"},{"speaker":"Bruno Morgante","startTime":674.665,"endTime":677.8149999999999,"body":"observed, it is definitely"},{"speaker":"Bruno Morgante","startTime":678.2049999999999,"endTime":682.4649999999999,"body":"PMOs providing tools,"},{"speaker":"Bruno Morgante","startTime":678.2049999999999,"endTime":682.4649999999999,"body":"resources, trainings, and"},{"speaker":"Bruno Morgante","startTime":682.4649999999999,"endTime":685.0849999999999,"body":"development for the people"},{"speaker":"Bruno Morgante","startTime":682.4649999999999,"endTime":685.0849999999999,"body":"in the organization, not only"},{"speaker":"Bruno Morgante","startTime":685.0849999999999,"endTime":689.4649999999999,"body":"PMs, but all the people in the"},{"speaker":"Bruno Morgante","startTime":685.0849999999999,"endTime":689.4649999999999,"body":"organization to explain why"},{"speaker":"Bruno Morgante","startTime":689.495,"endTime":691.145,"body":"doing things in a certain way."},{"speaker":"Bruno Morgante","startTime":691.485,"endTime":693.515,"body":"would provide an added value."},{"speaker":"Bruno Morgante","startTime":694.025,"endTime":698.3349999999999,"body":"You can see PMOs moving away"},{"speaker":"Bruno Morgante","startTime":694.025,"endTime":698.3349999999999,"body":"from this idea of there is"},{"speaker":"Bruno Morgante","startTime":698.365,"endTime":701.8249999999999,"body":"one single way of running"},{"speaker":"Bruno Morgante","startTime":698.365,"endTime":701.8249999999999,"body":"projects in this organization."},{"speaker":"Bruno Morgante","startTime":702.285,"endTime":706.855,"body":"And they definitely started to"},{"speaker":"Bruno Morgante","startTime":702.285,"endTime":706.855,"body":"embrace different approaches,"},{"speaker":"Bruno Morgante","startTime":707.175,"endTime":711.765,"body":"adaptive, predictive, hybrid,"},{"speaker":"Bruno Morgante","startTime":707.175,"endTime":711.765,"body":"but then of course, also"},{"speaker":"Bruno Morgante","startTime":711.765,"endTime":715.895,"body":"having tailored approaches"},{"speaker":"Bruno Morgante","startTime":711.765,"endTime":715.895,"body":"for specific type of projects."},{"speaker":"Bruno Morgante","startTime":716.1949999999999,"endTime":720.27,"body":"And this goes very much with"},{"speaker":"Bruno Morgante","startTime":716.1949999999999,"endTime":720.27,"body":"the idea, with the concept"},{"speaker":"Bruno Morgante","startTime":720.3399999999999,"endTime":723.5,"body":"of adaptability, the idea"},{"speaker":"Bruno Morgante","startTime":720.3399999999999,"endTime":723.5,"body":"that we need to adapt the"},{"speaker":"Bruno Morgante","startTime":723.5,"endTime":725.0899999999999,"body":"world around us is changing."},{"speaker":"Bruno Morgante","startTime":725.26,"endTime":727.04,"body":"Projects are all different."},{"speaker":"Bruno Morgante","startTime":727.0699999999999,"endTime":727.86,"body":"We need to adapt."},{"speaker":"Bruno Morgante","startTime":727.86,"endTime":729.01,"body":"We cannot have only one."},{"speaker":"Bruno Morgante","startTime":729.4499999999999,"endTime":731.91,"body":"There is also another"},{"speaker":"Bruno Morgante","startTime":729.4499999999999,"endTime":731.91,"body":"component that I have"},{"speaker":"Bruno Morgante","startTime":731.91,"endTime":733.89,"body":"seen and I like it a lot."},{"speaker":"Bruno Morgante","startTime":734.11,"endTime":736.1999999999999,"body":"It's the human side of things."},{"speaker":"Bruno Morgante","startTime":736.765,"endTime":739.275,"body":"It's this increased the"},{"speaker":"Bruno Morgante","startTime":736.765,"endTime":739.275,"body":"focus on what I call"},{"speaker":"Bruno Morgante","startTime":739.295,"endTime":743.145,"body":"the essential skills,"},{"speaker":"Bruno Morgante","startTime":739.295,"endTime":743.145,"body":"communication, leadership,"},{"speaker":"Bruno Morgante","startTime":743.235,"endTime":747.0649999999999,"body":"collaboration, adaptability,"},{"speaker":"Bruno Morgante","startTime":743.235,"endTime":747.0649999999999,"body":"strategic thinking, just"},{"speaker":"Bruno Morgante","startTime":747.0649999999999,"endTime":748.1949999999999,"body":"to name a few of them."},{"speaker":"Bruno Morgante","startTime":748.6949999999999,"endTime":752.865,"body":"And this is applying these in"},{"speaker":"Bruno Morgante","startTime":748.6949999999999,"endTime":752.865,"body":"your day to day life as a PMO."},{"speaker":"Bruno Morgante","startTime":753.915,"endTime":757.0649999999999,"body":"puts you in a different"},{"speaker":"Bruno Morgante","startTime":753.915,"endTime":757.0649999999999,"body":"relationship with the other"},{"speaker":"Bruno Morgante","startTime":757.0649999999999,"endTime":758.5649999999999,"body":"pieces of the organization."},{"speaker":"Bruno Morgante","startTime":758.635,"endTime":762.375,"body":"It's not anymore just,"},{"speaker":"Bruno Morgante","startTime":758.635,"endTime":762.375,"body":"Oh, there is that group"},{"speaker":"Bruno Morgante","startTime":762.375,"endTime":764.095,"body":"of guardians over there."},{"speaker":"Bruno Morgante","startTime":764.095,"endTime":767.015,"body":"We are all in this together"},{"speaker":"Bruno Morgante","startTime":764.095,"endTime":767.015,"body":"and we need to make it work."},{"speaker":"Bruno Morgante","startTime":767.515,"endTime":771.235,"body":"And what with these PMOs, those"},{"speaker":"Bruno Morgante","startTime":767.515,"endTime":771.235,"body":"that are evolving into this"},{"speaker":"Bruno Morgante","startTime":771.235,"endTime":776.115,"body":"journey, they also started to"},{"speaker":"Bruno Morgante","startTime":771.235,"endTime":776.115,"body":"play a different role into."},{"speaker":"Bruno Morgante","startTime":776.5649999999999,"endTime":781.355,"body":"How the projects are selected,"},{"speaker":"Bruno Morgante","startTime":776.5649999999999,"endTime":781.355,"body":"how the projects are connected,"},{"speaker":"Bruno Morgante","startTime":781.735,"endTime":784.595,"body":"related to the strategic"},{"speaker":"Bruno Morgante","startTime":781.735,"endTime":784.595,"body":"objectives of the organization."},{"speaker":"Bruno Morgante","startTime":784.735,"endTime":789.265,"body":"So again, you see them moving"},{"speaker":"Bruno Morgante","startTime":784.735,"endTime":789.265,"body":"away from, we have to deliver"},{"speaker":"Bruno Morgante","startTime":789.265,"endTime":793.5749999999999,"body":"whatever comes down the"},{"speaker":"Bruno Morgante","startTime":789.265,"endTime":793.5749999999999,"body":"pipeline into start looking at"},{"speaker":"Bruno Morgante","startTime":793.675,"endTime":795.345,"body":"what makes sense to deliver."},{"speaker":"Bruno Morgante","startTime":795.7049999999999,"endTime":798.245,"body":"And this is of course,"},{"speaker":"Bruno Morgante","startTime":795.7049999999999,"endTime":798.245,"body":"entering into the portfolio"},{"speaker":"Bruno Morgante","startTime":798.285,"endTime":801.165,"body":"management, but it is something"},{"speaker":"Bruno Morgante","startTime":798.285,"endTime":801.165,"body":"that you see more and more"},{"speaker":"Bruno Morgante","startTime":801.175,"endTime":802.635,"body":"of those successful PMOs."},{"speaker":"Bruno Morgante","startTime":804.115,"endTime":807.355,"body":"Now, recently, Galen, if you"},{"speaker":"Bruno Morgante","startTime":804.115,"endTime":807.355,"body":"want to just focus in the last"},{"speaker":"Bruno Morgante","startTime":807.355,"endTime":811.005,"body":"few months, definitely the"},{"speaker":"Bruno Morgante","startTime":807.355,"endTime":811.005,"body":"same PMOs that started this"},{"speaker":"Bruno Morgante","startTime":811.185,"endTime":815.485,"body":"evolution journey, you have"},{"speaker":"Bruno Morgante","startTime":811.185,"endTime":815.485,"body":"seen them starting applying"},{"speaker":"Bruno Morgante","startTime":815.935,"endTime":819.055,"body":"artificial intelligence"},{"speaker":"Bruno Morgante","startTime":815.935,"endTime":819.055,"body":"into their day to day life."},{"speaker":"Bruno Morgante","startTime":819.3349999999999,"endTime":821.935,"body":"And these of course, open"},{"speaker":"Bruno Morgante","startTime":819.3349999999999,"endTime":821.935,"body":"another big Possibly a"},{"speaker":"Bruno Morgante","startTime":821.935,"endTime":824.855,"body":"lot of possibilities for"},{"speaker":"Bruno Morgante","startTime":821.935,"endTime":824.855,"body":"improvements in processes, way"},{"speaker":"Bruno Morgante","startTime":824.855,"endTime":828.375,"body":"of working and in supporting"},{"speaker":"Bruno Morgante","startTime":824.855,"endTime":828.375,"body":"projects being successful."},{"speaker":"Bruno Morgante","startTime":828.985,"endTime":833.045,"body":"But again, you and already"},{"speaker":"Bruno Morgante","startTime":828.985,"endTime":833.045,"body":"should be into this"},{"speaker":"Bruno Morgante","startTime":833.055,"endTime":836.175,"body":"transformation journey"},{"speaker":"Bruno Morgante","startTime":833.055,"endTime":836.175,"body":"instead of just being that's"},{"speaker":"Bruno Morgante","startTime":836.175,"endTime":839.375,"body":"the only way that's us"},{"speaker":"Bruno Morgante","startTime":836.175,"endTime":839.375,"body":"and you need to follow us."},{"speaker":"Bruno Morgante","startTime":839.645,"endTime":840.5649999999999,"body":"It's different."},{"speaker":"Bruno Morgante","startTime":840.5849999999999,"endTime":841.635,"body":"We are in this together."},{"speaker":"Galen Low","startTime":842.115,"endTime":843.755,"body":"I like that sort"},{"speaker":"Galen Low","startTime":842.115,"endTime":843.755,"body":"of collaborative tone and also"},{"speaker":"Galen Low","startTime":843.755,"endTime":844.8349999999999,"body":"just the human angle, right?"},{"speaker":"Galen Low","startTime":844.8349999999999,"endTime":847.615,"body":"Like the bad rap that,"},{"speaker":"Galen Low","startTime":844.8349999999999,"endTime":847.615,"body":"I treat it, I tricked"},{"speaker":"Galen Low","startTime":847.615,"endTime":848.635,"body":"all of you to fall into."},{"speaker":"Galen Low","startTime":849.655,"endTime":852.495,"body":"And agree with is that,"},{"speaker":"Galen Low","startTime":849.655,"endTime":852.495,"body":"this is like robotic PMO,"},{"speaker":"Galen Low","startTime":852.595,"endTime":855.0649999999999,"body":"my reputation, but actually"},{"speaker":"Galen Low","startTime":852.595,"endTime":855.0649999999999,"body":"Bruno, something you talk"},{"speaker":"Galen Low","startTime":855.0749999999999,"endTime":857.535,"body":"about a lot in your material"},{"speaker":"Galen Low","startTime":855.0749999999999,"endTime":857.535,"body":"is a human centered PMO."},{"speaker":"Olivia Montgomery","startTime":857.535,"endTime":858.225,"body":"All right."},{"speaker":"Olivia Montgomery","startTime":858.225,"endTime":858.915,"body":"I have to jump in."},{"speaker":"Olivia Montgomery","startTime":858.935,"endTime":860.895,"body":"I love that so much."},{"speaker":"Olivia Montgomery","startTime":861.185,"endTime":864.285,"body":"And I think that's where"},{"speaker":"Olivia Montgomery","startTime":861.185,"endTime":864.285,"body":"the strength and flexibility"},{"speaker":"Olivia Montgomery","startTime":864.285,"endTime":867.4549999999999,"body":"and adaptability with PMO,"},{"speaker":"Olivia Montgomery","startTime":864.285,"endTime":867.4549999999999,"body":"especially in the leadership"},{"speaker":"Olivia Montgomery","startTime":867.4549999999999,"endTime":871.8349999999999,"body":"roles of them is so important"},{"speaker":"Olivia Montgomery","startTime":867.4549999999999,"endTime":871.8349999999999,"body":"because you want to look at"},{"speaker":"Olivia Montgomery","startTime":871.8349999999999,"endTime":874.845,"body":"more the tools and structures"},{"speaker":"Olivia Montgomery","startTime":871.8349999999999,"endTime":874.845,"body":"and standardizations"},{"speaker":"Olivia Montgomery","startTime":874.845,"endTime":876.115,"body":"that the PMO provides."},{"speaker":"Olivia Montgomery","startTime":876.66,"endTime":881.02,"body":"Are there to help you make less"},{"speaker":"Olivia Montgomery","startTime":876.66,"endTime":881.02,"body":"emotional decisions to help"},{"speaker":"Olivia Montgomery","startTime":881.05,"endTime":885.51,"body":"catch decision making biases,"},{"speaker":"Olivia Montgomery","startTime":881.05,"endTime":885.51,"body":"logic fallacies that you have."},{"speaker":"Olivia Montgomery","startTime":885.72,"endTime":887.23,"body":"If you're helping them"},{"speaker":"Olivia Montgomery","startTime":885.72,"endTime":887.23,"body":"understand we're giving"},{"speaker":"Olivia Montgomery","startTime":887.23,"endTime":891.29,"body":"you these tools to help you"},{"speaker":"Olivia Montgomery","startTime":887.23,"endTime":891.29,"body":"manage and lead people that"},{"speaker":"Olivia Montgomery","startTime":891.29,"endTime":892.53,"body":"can be helpful as well."},{"speaker":"Olivia Montgomery","startTime":892.86,"endTime":895.63,"body":"And trying to think of a"},{"speaker":"Olivia Montgomery","startTime":892.86,"endTime":895.63,"body":"PMO is okay, you help us"},{"speaker":"Olivia Montgomery","startTime":895.63,"endTime":899.51,"body":"make thoughtful, methodical,"},{"speaker":"Olivia Montgomery","startTime":895.63,"endTime":899.51,"body":"accurate, good decisions"},{"speaker":"Olivia Montgomery","startTime":899.77,"endTime":902.74,"body":"by, like I said, using"},{"speaker":"Olivia Montgomery","startTime":899.77,"endTime":902.74,"body":"tools that kind of limit and"},{"speaker":"Olivia Montgomery","startTime":902.74,"endTime":904.56,"body":"account for emotional biases."},{"speaker":"Olivia Montgomery","startTime":904.925,"endTime":908.555,"body":"Personal motivations, department"},{"speaker":"Olivia Montgomery","startTime":904.925,"endTime":908.555,"body":"motivations, providing that"},{"speaker":"Olivia Montgomery","startTime":908.605,"endTime":910.115,"body":"the leadership of the people."},{"speaker":"Olivia Montgomery","startTime":910.155,"endTime":912.615,"body":"It's not that you need"},{"speaker":"Olivia Montgomery","startTime":910.155,"endTime":912.615,"body":"to follow this project"},{"speaker":"Olivia Montgomery","startTime":912.615,"endTime":913.915,"body":"plan and do these tasks."},{"speaker":"Olivia Montgomery","startTime":914.435,"endTime":917.775,"body":"Helping them understand that"},{"speaker":"Olivia Montgomery","startTime":914.435,"endTime":917.775,"body":"using tools like RACI Charts"},{"speaker":"Olivia Montgomery","startTime":917.775,"endTime":921.675,"body":"and other things help the"},{"speaker":"Olivia Montgomery","startTime":917.775,"endTime":921.675,"body":"people make better decisions"},{"speaker":"Olivia Montgomery","startTime":921.7149999999999,"endTime":923.055,"body":"and work better together."},{"speaker":"Galen Low","startTime":923.485,"endTime":923.915,"body":"I love that."},{"speaker":"Galen Low","startTime":924.3249999999999,"endTime":926.355,"body":"Tools are not the skills."},{"speaker":"Galen Low","startTime":926.925,"endTime":928.295,"body":"Lauren, I wanted to swing"},{"speaker":"Galen Low","startTime":926.925,"endTime":928.295,"body":"back to something you had"},{"speaker":"Galen Low","startTime":928.295,"endTime":930.385,"body":"said about the sort of"},{"speaker":"Galen Low","startTime":928.295,"endTime":930.385,"body":"adaptability and tailoring."},{"speaker":"Galen Low","startTime":930.615,"endTime":933.675,"body":"Arguably there is so much"},{"speaker":"Galen Low","startTime":930.615,"endTime":933.675,"body":"humanity in the client services"},{"speaker":"Galen Low","startTime":933.675,"endTime":936.485,"body":"world because you are thinking"},{"speaker":"Galen Low","startTime":933.675,"endTime":936.485,"body":"about how can I fit into"},{"speaker":"Galen Low","startTime":936.485,"endTime":939.4649999999999,"body":"this client who does not work"},{"speaker":"Galen Low","startTime":936.485,"endTime":939.4649999999999,"body":"in our organization, does"},{"speaker":"Galen Low","startTime":939.4649999999999,"endTime":941.855,"body":"not have the same strategic"},{"speaker":"Galen Low","startTime":939.4649999999999,"endTime":941.855,"body":"objectives as our organization."},{"speaker":"Galen Low","startTime":941.995,"endTime":943.345,"body":"We need to help serve that."},{"speaker":"Galen Low","startTime":943.795,"endTime":945.595,"body":"Could you talk me through,"},{"speaker":"Galen Low","startTime":943.795,"endTime":945.595,"body":"maybe at a high level, what"},{"speaker":"Galen Low","startTime":945.595,"endTime":948.895,"body":"you've seen in terms of how"},{"speaker":"Galen Low","startTime":945.595,"endTime":948.895,"body":"that adaptable process works?"},{"speaker":"Galen Low","startTime":948.895,"endTime":950.625,"body":"It's okay, we have a"},{"speaker":"Galen Low","startTime":948.895,"endTime":950.625,"body":"way of doing things, but"},{"speaker":"Galen Low","startTime":950.625,"endTime":951.755,"body":"it's not a cookie cutter."},{"speaker":"Galen Low","startTime":952.235,"endTime":954.5649999999999,"body":"Or maybe it's not a cookie"},{"speaker":"Galen Low","startTime":952.235,"endTime":954.5649999999999,"body":"cutter, that's that rigid."},{"speaker":"Galen Low","startTime":954.5649999999999,"endTime":955.135,"body":"We can bend it."},{"speaker":"Galen Low","startTime":955.145,"endTime":956.185,"body":"But what does that"},{"speaker":"Galen Low","startTime":955.145,"endTime":956.185,"body":"process look like?"},{"speaker":"Lauren Selley","startTime":956.595,"endTime":957.225,"body":"Absolutely."},{"speaker":"Lauren Selley","startTime":957.225,"endTime":960.7049999999999,"body":"I think there are a couple"},{"speaker":"Lauren Selley","startTime":957.225,"endTime":960.7049999999999,"body":"of ways that you see people"},{"speaker":"Lauren Selley","startTime":960.7049999999999,"endTime":963.225,"body":"interested in your process,"},{"speaker":"Lauren Selley","startTime":960.7049999999999,"endTime":963.225,"body":"and they may or may not want"},{"speaker":"Lauren Selley","startTime":963.225,"endTime":965.135,"body":"to just make sure that you"},{"speaker":"Lauren Selley","startTime":963.225,"endTime":965.135,"body":"have a framework in place to be"},{"speaker":"Lauren Selley","startTime":965.135,"endTime":966.415,"body":"able to deliver successfully."},{"speaker":"Lauren Selley","startTime":966.7149999999999,"endTime":971.365,"body":"But also, I am a giant advocate"},{"speaker":"Lauren Selley","startTime":966.7149999999999,"endTime":971.365,"body":"of saying that project managers"},{"speaker":"Lauren Selley","startTime":971.365,"endTime":972.925,"body":"are not just box checkers."},{"speaker":"Lauren Selley","startTime":972.925,"endTime":976.23,"body":"And quite frankly, if you are"},{"speaker":"Lauren Selley","startTime":972.925,"endTime":976.23,"body":"just checking a box, You're"},{"speaker":"Lauren Selley","startTime":976.23,"endTime":979.41,"body":"probably not delivering or"},{"speaker":"Lauren Selley","startTime":976.23,"endTime":979.41,"body":"executing on the role in its"},{"speaker":"Lauren Selley","startTime":979.41,"endTime":983.91,"body":"entirety and to be able to"},{"speaker":"Lauren Selley","startTime":979.41,"endTime":983.91,"body":"execute successfully, you can't"},{"speaker":"Lauren Selley","startTime":983.91,"endTime":988.72,"body":"just hand someone a tool belt"},{"speaker":"Lauren Selley","startTime":983.91,"endTime":988.72,"body":"of templates and of checklists"},{"speaker":"Lauren Selley","startTime":988.75,"endTime":991.3399999999999,"body":"and say, great, you're going"},{"speaker":"Lauren Selley","startTime":988.75,"endTime":991.3399999999999,"body":"to be 100 percent successful"},{"speaker":"Lauren Selley","startTime":991.3399999999999,"endTime":992.27,"body":"at delivering the project."},{"speaker":"Lauren Selley","startTime":992.27,"endTime":994.6999999999999,"body":"And that's why I also love"},{"speaker":"Lauren Selley","startTime":992.27,"endTime":994.6999999999999,"body":"this human element to it, the"},{"speaker":"Lauren Selley","startTime":994.6999999999999,"endTime":997.98,"body":"soft skills and the ability to"},{"speaker":"Lauren Selley","startTime":994.6999999999999,"endTime":997.98,"body":"collaborate, understand client"},{"speaker":"Lauren Selley","startTime":997.98,"endTime":999.0899999999999,"body":"goals and their objectives."},{"speaker":"Lauren Selley","startTime":999.405,"endTime":1003.145,"body":"Are the only things that really"},{"speaker":"Lauren Selley","startTime":999.405,"endTime":1003.145,"body":"enable you to be successful"},{"speaker":"Lauren Selley","startTime":1003.145,"endTime":1007.415,"body":"when you are looking at how"},{"speaker":"Lauren Selley","startTime":1003.145,"endTime":1007.415,"body":"to make tradeoffs, right?"},{"speaker":"Lauren Selley","startTime":1007.415,"endTime":1010.5649999999999,"body":"When you're looking at"},{"speaker":"Lauren Selley","startTime":1007.415,"endTime":1010.5649999999999,"body":"when decisions and things"},{"speaker":"Lauren Selley","startTime":1010.5649999999999,"endTime":1012.665,"body":"get tough and you're"},{"speaker":"Lauren Selley","startTime":1010.5649999999999,"endTime":1012.665,"body":"having to have those hard"},{"speaker":"Lauren Selley","startTime":1012.665,"endTime":1015.155,"body":"conversations, those crucial"},{"speaker":"Lauren Selley","startTime":1012.665,"endTime":1015.155,"body":"conversations, if you will."},{"speaker":"Lauren Selley","startTime":1015.73,"endTime":1017.02,"body":"Negotiation skills."},{"speaker":"Lauren Selley","startTime":1017.03,"endTime":1019.75,"body":"All of that comes into"},{"speaker":"Lauren Selley","startTime":1017.03,"endTime":1019.75,"body":"play when you want to make"},{"speaker":"Lauren Selley","startTime":1019.77,"endTime":1021.25,"body":"both teams successful."},{"speaker":"Lauren Selley","startTime":1021.64,"endTime":1024.8,"body":"Everyone knows that not"},{"speaker":"Lauren Selley","startTime":1021.64,"endTime":1024.8,"body":"every project is going to"},{"speaker":"Lauren Selley","startTime":1024.82,"endTime":1028.09,"body":"follow any type of exact"},{"speaker":"Lauren Selley","startTime":1024.82,"endTime":1028.09,"body":"cookie cutter template."},{"speaker":"Lauren Selley","startTime":1028.1000000000001,"endTime":1030.04,"body":"Everything is chaos every day."},{"speaker":"Lauren Selley","startTime":1030.06,"endTime":1033.3700000000001,"body":"And we're always trying to look"},{"speaker":"Lauren Selley","startTime":1030.06,"endTime":1033.3700000000001,"body":"at the ways that we can make the"},{"speaker":"Lauren Selley","startTime":1033.3700000000001,"endTime":1036.54,"body":"best decisions, not only for our"},{"speaker":"Lauren Selley","startTime":1033.3700000000001,"endTime":1036.54,"body":"team to protect our teams, but"},{"speaker":"Lauren Selley","startTime":1036.55,"endTime":1040.16,"body":"to still drive those outcomes"},{"speaker":"Lauren Selley","startTime":1036.55,"endTime":1040.16,"body":"of what the clients come to you"},{"speaker":"Lauren Selley","startTime":1040.16,"endTime":1041.33,"body":"to deliver in the first place."},{"speaker":"Lauren Selley","startTime":1041.34,"endTime":1042.19,"body":"Those big goals."},{"speaker":"Lauren Selley","startTime":1042.535,"endTime":1046.545,"body":"So I do think there is the"},{"speaker":"Lauren Selley","startTime":1042.535,"endTime":1046.545,"body":"ability to tailor everything,"},{"speaker":"Lauren Selley","startTime":1046.545,"endTime":1051.715,"body":"but it comes with having soft"},{"speaker":"Lauren Selley","startTime":1046.545,"endTime":1051.715,"body":"skills and the ability to build"},{"speaker":"Lauren Selley","startTime":1051.715,"endTime":1054.715,"body":"that relationship, understand"},{"speaker":"Lauren Selley","startTime":1051.715,"endTime":1054.715,"body":"the bigger purpose behind the"},{"speaker":"Lauren Selley","startTime":1054.715,"endTime":1058.575,"body":"scope, ask the hard questions"},{"speaker":"Lauren Selley","startTime":1054.715,"endTime":1058.575,"body":"about the why behind things"},{"speaker":"Lauren Selley","startTime":1058.585,"endTime":1061.855,"body":"versus just taking requirements"},{"speaker":"Lauren Selley","startTime":1058.585,"endTime":1061.855,"body":"blindly and saying, oh, that's"},{"speaker":"Lauren Selley","startTime":1061.855,"endTime":1064.065,"body":"what we're building because"},{"speaker":"Lauren Selley","startTime":1061.855,"endTime":1064.065,"body":"that's what you want, right?"},{"speaker":"Lauren Selley","startTime":1064.065,"endTime":1066.405,"body":"You have to understand"},{"speaker":"Lauren Selley","startTime":1064.065,"endTime":1066.405,"body":"if it makes sense."},{"speaker":"Lauren Selley","startTime":1066.665,"endTime":1068.975,"body":"I come from a business"},{"speaker":"Lauren Selley","startTime":1066.665,"endTime":1068.975,"body":"analyst background, and"},{"speaker":"Lauren Selley","startTime":1068.975,"endTime":1071.155,"body":"that's how I started my"},{"speaker":"Lauren Selley","startTime":1068.975,"endTime":1071.155,"body":"project management career."},{"speaker":"Lauren Selley","startTime":1071.43,"endTime":1075.23,"body":"So when you really get into"},{"speaker":"Lauren Selley","startTime":1071.43,"endTime":1075.23,"body":"the nitty gritty of the why"},{"speaker":"Lauren Selley","startTime":1075.36,"endTime":1077.22,"body":"clients are trying to do the"},{"speaker":"Lauren Selley","startTime":1075.36,"endTime":1077.22,"body":"work that they're trying to"},{"speaker":"Lauren Selley","startTime":1077.22,"endTime":1080.91,"body":"do, it can help you not only"},{"speaker":"Lauren Selley","startTime":1077.22,"endTime":1080.91,"body":"execute the current project,"},{"speaker":"Lauren Selley","startTime":1081.31,"endTime":1084.1299999999999,"body":"but lay the groundwork for"},{"speaker":"Lauren Selley","startTime":1081.31,"endTime":1084.1299999999999,"body":"a future relationship of"},{"speaker":"Lauren Selley","startTime":1084.1299999999999,"endTime":1086.84,"body":"growth and other projects"},{"speaker":"Lauren Selley","startTime":1084.1299999999999,"endTime":1086.84,"body":"that you can work on together"},{"speaker":"Lauren Selley","startTime":1086.84,"endTime":1088.99,"body":"and other ways that you can"},{"speaker":"Lauren Selley","startTime":1086.84,"endTime":1088.99,"body":"bring value to their business."},{"speaker":"Lauren Selley","startTime":1089.0,"endTime":1091.98,"body":"So it's really something"},{"speaker":"Lauren Selley","startTime":1089.0,"endTime":1091.98,"body":"that isn't optional."},{"speaker":"Lauren Selley","startTime":1092.1299999999999,"endTime":1094.93,"body":"You have to cater things"},{"speaker":"Lauren Selley","startTime":1092.1299999999999,"endTime":1094.93,"body":"to your client's needs."},{"speaker":"Galen Low","startTime":1095.3,"endTime":1095.67,"body":"I love that."},{"speaker":"Galen Low","startTime":1095.67,"endTime":1098.76,"body":"It's not just that tell,"},{"speaker":"Galen Low","startTime":1095.67,"endTime":1098.76,"body":"but also a listen, right?"},{"speaker":"Galen Low","startTime":1098.77,"endTime":1102.51,"body":"In order to be an enablement"},{"speaker":"Galen Low","startTime":1098.77,"endTime":1102.51,"body":"office, in order to be a group"},{"speaker":"Galen Low","startTime":1102.51,"endTime":1104.36,"body":"that empowers people to do that."},{"speaker":"Galen Low","startTime":1104.945,"endTime":1107.385,"body":"I'm actually curious because"},{"speaker":"Galen Low","startTime":1104.945,"endTime":1107.385,"body":"that brings me back around to"},{"speaker":"Galen Low","startTime":1107.385,"endTime":1109.745,"body":"the education piece and Bruno,"},{"speaker":"Galen Low","startTime":1107.385,"endTime":1109.745,"body":"you touched on it a little bit."},{"speaker":"Galen Low","startTime":1109.745,"endTime":1111.535,"body":"I think we've all kind of"},{"speaker":"Galen Low","startTime":1109.745,"endTime":1111.535,"body":"touched on it a little bit about"},{"speaker":"Galen Low","startTime":1111.535,"endTime":1114.935,"body":"the idea that, yes, it's not"},{"speaker":"Galen Low","startTime":1111.535,"endTime":1114.935,"body":"just, holding all the templates"},{"speaker":"Galen Low","startTime":1114.935,"endTime":1118.825,"body":"and, doling them out when"},{"speaker":"Galen Low","startTime":1114.935,"endTime":1118.825,"body":"asked, but also like educating"},{"speaker":"Galen Low","startTime":1119.19,"endTime":1123.27,"body":"others within the organization"},{"speaker":"Galen Low","startTime":1119.19,"endTime":1123.27,"body":"to understand why projects are"},{"speaker":"Galen Low","startTime":1123.27,"endTime":1126.99,"body":"valuable, how projects work,"},{"speaker":"Galen Low","startTime":1123.27,"endTime":1126.99,"body":"why things are the way they are."},{"speaker":"Galen Low","startTime":1127.28,"endTime":1130.05,"body":"Have any of you seen some good"},{"speaker":"Galen Low","startTime":1127.28,"endTime":1130.05,"body":"examples of what that education"},{"speaker":"Galen Low","startTime":1130.06,"endTime":1133.75,"body":"looks like, maybe using AI,"},{"speaker":"Galen Low","startTime":1130.06,"endTime":1133.75,"body":"maybe just like your standard"},{"speaker":"Galen Low","startTime":1133.77,"endTime":1137.3899999999999,"body":"training, but have you seen"},{"speaker":"Galen Low","startTime":1133.77,"endTime":1137.3899999999999,"body":"PMOs and other equivalents"},{"speaker":"Galen Low","startTime":1137.3899999999999,"endTime":1141.84,"body":"do to help educate and train"},{"speaker":"Galen Low","startTime":1137.3899999999999,"endTime":1141.84,"body":"maybe non project managers to"},{"speaker":"Galen Low","startTime":1141.84,"endTime":1142.94,"body":"understand projects better?"},{"speaker":"Olivia Montgomery","startTime":1143.33,"endTime":1145.98,"body":"So a"},{"speaker":"Olivia Montgomery","startTime":1143.33,"endTime":1145.98,"body":"big part of my latest study"},{"speaker":"Olivia Montgomery","startTime":1145.98,"endTime":1149.6299999999999,"body":"on this found that one of"},{"speaker":"Olivia Montgomery","startTime":1145.98,"endTime":1149.6299999999999,"body":"the most impactful ways."},{"speaker":"Olivia Montgomery","startTime":1149.6399999999999,"endTime":1153.35,"body":"So I did a study that was"},{"speaker":"Olivia Montgomery","startTime":1149.6399999999999,"endTime":1153.35,"body":"a group of PMs that have"},{"speaker":"Olivia Montgomery","startTime":1153.47,"endTime":1154.98,"body":"formal PMOs at their office."},{"speaker":"Olivia Montgomery","startTime":1159.81,"endTime":1162.03,"body":"And I asked them all the same"},{"speaker":"Olivia Montgomery","startTime":1159.81,"endTime":1162.03,"body":"questions and I wanted to"},{"speaker":"Olivia Montgomery","startTime":1162.06,"endTime":1165.06,"body":"compare and gauge, okay what"},{"speaker":"Olivia Montgomery","startTime":1162.06,"endTime":1165.06,"body":"kind of success, what kind"},{"speaker":"Olivia Montgomery","startTime":1165.06,"endTime":1167.46,"body":"of challenges, how do they"},{"speaker":"Olivia Montgomery","startTime":1165.06,"endTime":1167.46,"body":"compare against each other?"},{"speaker":"Olivia Montgomery","startTime":1168.0,"endTime":1172.24,"body":"Even an informal PMO was found"},{"speaker":"Olivia Montgomery","startTime":1168.0,"endTime":1172.24,"body":"to have considerable impact."},{"speaker":"Olivia Montgomery","startTime":1172.6499999999999,"endTime":1176.46,"body":"On they had less fewer delays"},{"speaker":"Olivia Montgomery","startTime":1172.6499999999999,"endTime":1176.46,"body":"in projects, they came in"},{"speaker":"Olivia Montgomery","startTime":1176.49,"endTime":1179.24,"body":"more on budget and more"},{"speaker":"Olivia Montgomery","startTime":1176.49,"endTime":1179.24,"body":"on time and they did meet"},{"speaker":"Olivia Montgomery","startTime":1179.69,"endTime":1182.83,"body":"stakeholder expectations"},{"speaker":"Olivia Montgomery","startTime":1179.69,"endTime":1182.83,"body":"better, even informal."},{"speaker":"Olivia Montgomery","startTime":1183.08,"endTime":1184.81,"body":"So that's even if you're"},{"speaker":"Olivia Montgomery","startTime":1183.08,"endTime":1184.81,"body":"just like a really good."},{"speaker":"Olivia Montgomery","startTime":1184.82,"endTime":1185.72,"body":"You're a small team."},{"speaker":"Olivia Montgomery","startTime":1185.73,"endTime":1187.6,"body":"Maybe you're 1 good person."},{"speaker":"Olivia Montgomery","startTime":1187.6,"endTime":1191.21,"body":"That's good at the portfolio"},{"speaker":"Olivia Montgomery","startTime":1187.6,"endTime":1191.21,"body":"strategy management side."},{"speaker":"Olivia Montgomery","startTime":1191.805,"endTime":1193.585,"body":"Even informal helps quite a lot."},{"speaker":"Olivia Montgomery","startTime":1193.945,"endTime":1198.115,"body":"The top way that they're"},{"speaker":"Olivia Montgomery","startTime":1193.945,"endTime":1198.115,"body":"driving that help is clarity"},{"speaker":"Olivia Montgomery","startTime":1198.115,"endTime":1199.395,"body":"of roles and responsibilities."},{"speaker":"Olivia Montgomery","startTime":1199.815,"endTime":1202.085,"body":"And that's across the board,"},{"speaker":"Olivia Montgomery","startTime":1199.815,"endTime":1202.085,"body":"not just project managers."},{"speaker":"Olivia Montgomery","startTime":1202.085,"endTime":1206.375,"body":"That's everybody in the"},{"speaker":"Olivia Montgomery","startTime":1202.085,"endTime":1206.375,"body":"company, ideally, understands"},{"speaker":"Olivia Montgomery","startTime":1206.935,"endTime":1209.0149999999999,"body":"what everybody's roles"},{"speaker":"Olivia Montgomery","startTime":1206.935,"endTime":1209.0149999999999,"body":"and responsibilities."},{"speaker":"Olivia Montgomery","startTime":1209.065,"endTime":1212.195,"body":"It could just a simple"},{"speaker":"Olivia Montgomery","startTime":1209.065,"endTime":1212.195,"body":"clarity of what's a product"},{"speaker":"Olivia Montgomery","startTime":1212.195,"endTime":1216.245,"body":"manager versus a scrum master"},{"speaker":"Olivia Montgomery","startTime":1212.195,"endTime":1216.245,"body":"versus a project manager."},{"speaker":"Olivia Montgomery","startTime":1216.7649999999999,"endTime":1219.405,"body":"If we're not speaking the same"},{"speaker":"Olivia Montgomery","startTime":1216.7649999999999,"endTime":1219.405,"body":"language and we're not using"},{"speaker":"Olivia Montgomery","startTime":1219.405,"endTime":1222.05,"body":"the same dictionary, Things"},{"speaker":"Olivia Montgomery","startTime":1219.405,"endTime":1222.05,"body":"get really tough, and you"},{"speaker":"Olivia Montgomery","startTime":1222.05,"endTime":1225.47,"body":"spend a lot of time spinning"},{"speaker":"Olivia Montgomery","startTime":1222.05,"endTime":1225.47,"body":"your wheels and not really"},{"speaker":"Olivia Montgomery","startTime":1225.47,"endTime":1226.44,"body":"understanding each other."},{"speaker":"Olivia Montgomery","startTime":1226.44,"endTime":1229.23,"body":"So a PMO can help build"},{"speaker":"Olivia Montgomery","startTime":1226.44,"endTime":1229.23,"body":"that dictionary to"},{"speaker":"Olivia Montgomery","startTime":1229.23,"endTime":1230.21,"body":"provide the clarity."},{"speaker":"Olivia Montgomery","startTime":1230.23,"endTime":1234.02,"body":"And it's that people need to"},{"speaker":"Olivia Montgomery","startTime":1230.23,"endTime":1234.02,"body":"know clearly and transparently"},{"speaker":"Olivia Montgomery","startTime":1234.02,"endTime":1236.82,"body":"who has decision making"},{"speaker":"Olivia Montgomery","startTime":1234.02,"endTime":1236.82,"body":"authority, who doesn't,"},{"speaker":"Olivia Montgomery","startTime":1237.25,"endTime":1240.07,"body":"who's responsible for"},{"speaker":"Olivia Montgomery","startTime":1237.25,"endTime":1240.07,"body":"executing a task, who's"},{"speaker":"Olivia Montgomery","startTime":1240.07,"endTime":1243.19,"body":"responsible for validating,"},{"speaker":"Olivia Montgomery","startTime":1240.07,"endTime":1243.19,"body":"who sets the priority of"},{"speaker":"Olivia Montgomery","startTime":1243.19,"endTime":1246.1,"body":"what project goes first and"},{"speaker":"Olivia Montgomery","startTime":1243.19,"endTime":1246.1,"body":"what project gets canceled."},{"speaker":"Olivia Montgomery","startTime":1246.47,"endTime":1249.79,"body":"That clarity, just very"},{"speaker":"Olivia Montgomery","startTime":1246.47,"endTime":1249.79,"body":"basic, same dictionary, you."},{"speaker":"Olivia Montgomery","startTime":1250.17,"endTime":1252.6299999999999,"body":"Using the same terms and"},{"speaker":"Olivia Montgomery","startTime":1250.17,"endTime":1252.6299999999999,"body":"understanding everybody's"},{"speaker":"Olivia Montgomery","startTime":1252.6299999999999,"endTime":1255.57,"body":"roles and responsibility,"},{"speaker":"Olivia Montgomery","startTime":1252.6299999999999,"endTime":1255.57,"body":"companies that have the PMOs,"},{"speaker":"Olivia Montgomery","startTime":1255.61,"endTime":1258.8899999999999,"body":"even informal, like I said,"},{"speaker":"Olivia Montgomery","startTime":1255.61,"endTime":1258.8899999999999,"body":"that do this, have double"},{"speaker":"Olivia Montgomery","startTime":1258.8899999999999,"endTime":1260.11,"body":"the success of projects."},{"speaker":"Olivia Montgomery","startTime":1260.485,"endTime":1263.745,"body":"In my latest study,"},{"speaker":"Olivia Montgomery","startTime":1260.485,"endTime":1263.745,"body":"it's quite astounding."},{"speaker":"Galen Low","startTime":1264.365,"endTime":1266.105,"body":"I love that"},{"speaker":"Galen Low","startTime":1264.365,"endTime":1266.105,"body":"clarity is the job."},{"speaker":"Galen Low","startTime":1266.175,"endTime":1268.975,"body":"And in some ways, that"},{"speaker":"Galen Low","startTime":1266.175,"endTime":1268.975,"body":"clarity around, like, how"},{"speaker":"Galen Low","startTime":1268.975,"endTime":1270.7749999999999,"body":"are we all working together,"},{"speaker":"Galen Low","startTime":1268.975,"endTime":1270.7749999999999,"body":"not just as a project team,"},{"speaker":"Galen Low","startTime":1270.7749999999999,"endTime":1274.215,"body":"but as an organization is"},{"speaker":"Galen Low","startTime":1270.7749999999999,"endTime":1274.215,"body":"part of the purpose and"},{"speaker":"Galen Low","startTime":1274.225,"endTime":1276.965,"body":"is somewhat universal, I"},{"speaker":"Galen Low","startTime":1274.225,"endTime":1276.965,"body":"think, in terms of humans"},{"speaker":"Galen Low","startTime":1276.965,"endTime":1278.615,"body":"working together, for now."},{"speaker":"Galen Low","startTime":1279.545,"endTime":1281.425,"body":"Humans and AI working together."},{"speaker":"Olivia Montgomery","startTime":1281.76,"endTime":1284.3999999999999,"body":"I'm already"},{"speaker":"Olivia Montgomery","startTime":1281.76,"endTime":1284.3999999999999,"body":"telling PMs who are starting"},{"speaker":"Olivia Montgomery","startTime":1284.3999999999999,"endTime":1288.51,"body":"to work with AI to put AI"},{"speaker":"Olivia Montgomery","startTime":1284.3999999999999,"endTime":1288.51,"body":"on a racy chart, especially"},{"speaker":"Olivia Montgomery","startTime":1288.87,"endTime":1291.45,"body":"if they're doing something"},{"speaker":"Olivia Montgomery","startTime":1288.87,"endTime":1291.45,"body":"specific, even if it's something"},{"speaker":"Olivia Montgomery","startTime":1291.45,"endTime":1294.17,"body":"new or simple, like it's going"},{"speaker":"Olivia Montgomery","startTime":1291.45,"endTime":1294.17,"body":"to start making your status"},{"speaker":"Olivia Montgomery","startTime":1294.17,"endTime":1298.01,"body":"reports, even just starting to"},{"speaker":"Olivia Montgomery","startTime":1294.17,"endTime":1298.01,"body":"show this is your clear world,"},{"speaker":"Olivia Montgomery","startTime":1298.01,"endTime":1302.48,"body":"there's a lot of resistance,"},{"speaker":"Olivia Montgomery","startTime":1298.01,"endTime":1302.48,"body":"hesitancy and fear about PMs"},{"speaker":"Olivia Montgomery","startTime":1302.5,"endTime":1305.51,"body":"being automated out of a job,"},{"speaker":"Olivia Montgomery","startTime":1302.5,"endTime":1305.51,"body":"other people on the project"},{"speaker":"Olivia Montgomery","startTime":1305.53,"endTime":1306.67,"body":"being automated out of a job."},{"speaker":"Olivia Montgomery","startTime":1306.8999999999999,"endTime":1310.985,"body":"I think you can help quell that"},{"speaker":"Olivia Montgomery","startTime":1306.8999999999999,"endTime":1310.985,"body":"and Vox what AI is going to"},{"speaker":"Olivia Montgomery","startTime":1310.985,"endTime":1312.665,"body":"be doing, put in a RACI chart."},{"speaker":"Galen Low","startTime":1312.935,"endTime":1313.375,"body":"I love that."},{"speaker":"Galen Low","startTime":1313.485,"endTime":1314.595,"body":"I think that's"},{"speaker":"Galen Low","startTime":1313.485,"endTime":1314.595,"body":"such a great idea."},{"speaker":"Galen Low","startTime":1315.2549999999999,"endTime":1317.795,"body":"I'm going to try that"},{"speaker":"Galen Low","startTime":1315.2549999999999,"endTime":1317.795,"body":"and see how many A's"},{"speaker":"Galen Low","startTime":1317.845,"endTime":1321.745,"body":"end up with AI on it."},{"speaker":"Galen Low","startTime":1322.305,"endTime":1324.745,"body":"I guess maybe that kind of tilts"},{"speaker":"Galen Low","startTime":1322.305,"endTime":1324.745,"body":"us actually into the future."},{"speaker":"Galen Low","startTime":1324.7549999999999,"endTime":1326.425,"body":"And I do want to have a"},{"speaker":"Galen Low","startTime":1324.7549999999999,"endTime":1326.425,"body":"futurist spin to this."},{"speaker":"Galen Low","startTime":1326.895,"endTime":1328.785,"body":"And then we'll get to the"},{"speaker":"Galen Low","startTime":1326.895,"endTime":1328.785,"body":"questions because I see a lot of"},{"speaker":"Galen Low","startTime":1328.785,"endTime":1331.2549999999999,"body":"questions building up and I want"},{"speaker":"Galen Low","startTime":1328.785,"endTime":1331.2549999999999,"body":"to get to as many as we can."},{"speaker":"Galen Low","startTime":1331.695,"endTime":1334.245,"body":"But let's put on our future"},{"speaker":"Galen Low","startTime":1331.695,"endTime":1334.245,"body":"hats a little bit because"},{"speaker":"Galen Low","startTime":1334.2649999999999,"endTime":1335.075,"body":"we're talking about AI."},{"speaker":"Galen Low","startTime":1335.585,"endTime":1338.985,"body":"Bruno, you mentioned AI in the"},{"speaker":"Galen Low","startTime":1335.585,"endTime":1338.985,"body":"context of, a PMO and we've been"},{"speaker":"Galen Low","startTime":1338.985,"endTime":1341.135,"body":"talking about, Lauren, you've"},{"speaker":"Galen Low","startTime":1338.985,"endTime":1341.135,"body":"mentioned about like aligning"},{"speaker":"Galen Low","startTime":1341.135,"endTime":1342.665,"body":"to strategic objectives."},{"speaker":"Galen Low","startTime":1342.905,"endTime":1345.215,"body":"In a client context or"},{"speaker":"Galen Low","startTime":1342.905,"endTime":1345.215,"body":"in an enterprise context,"},{"speaker":"Galen Low","startTime":1345.215,"endTime":1347.385,"body":"it has to be like the"},{"speaker":"Galen Low","startTime":1345.215,"endTime":1347.385,"body":"delivery of that strategy."},{"speaker":"Galen Low","startTime":1347.385,"endTime":1349.225,"body":"It's not just getting"},{"speaker":"Galen Low","startTime":1347.385,"endTime":1349.225,"body":"projects done."},{"speaker":"Galen Low","startTime":1349.485,"endTime":1351.035,"body":"It's making sure"},{"speaker":"Galen Low","startTime":1349.485,"endTime":1351.035,"body":"projects are successful."},{"speaker":"Galen Low","startTime":1351.035,"endTime":1352.0249999999999,"body":"And that's not the same thing."},{"speaker":"Galen Low","startTime":1352.2549999999999,"endTime":1354.595,"body":"Bruno, like talk to me, we've"},{"speaker":"Galen Low","startTime":1352.2549999999999,"endTime":1354.595,"body":"had some conversations about,"},{"speaker":"Galen Low","startTime":1354.605,"endTime":1357.585,"body":"like strategy execution"},{"speaker":"Galen Low","startTime":1354.605,"endTime":1357.585,"body":"as being the PMO focus."},{"speaker":"Galen Low","startTime":1357.615,"endTime":1360.475,"body":"And if you were to look"},{"speaker":"Galen Low","startTime":1357.615,"endTime":1360.475,"body":"into the future of a human"},{"speaker":"Galen Low","startTime":1360.475,"endTime":1364.115,"body":"centered AI powered PMO,"},{"speaker":"Galen Low","startTime":1360.475,"endTime":1364.115,"body":"what shape does that take?"},{"speaker":"Galen Low","startTime":1364.125,"endTime":1365.725,"body":"What are some of its"},{"speaker":"Galen Low","startTime":1364.125,"endTime":1365.725,"body":"characteristics for you?"},{"speaker":"Bruno Morgante","startTime":1366.385,"endTime":1367.625,"body":"I think"},{"speaker":"Bruno Morgante","startTime":1366.385,"endTime":1367.625,"body":"what they see there."},{"speaker":"Bruno Morgante","startTime":1368.45,"endTime":1373.95,"body":"It is companies that take"},{"speaker":"Bruno Morgante","startTime":1368.45,"endTime":1373.95,"body":"an important decision about"},{"speaker":"Bruno Morgante","startTime":1373.96,"endTime":1377.87,"body":"defining what success looks"},{"speaker":"Bruno Morgante","startTime":1373.96,"endTime":1377.87,"body":"like because this is where"},{"speaker":"Bruno Morgante","startTime":1377.87,"endTime":1379.84,"body":"we still have a big gap."},{"speaker":"Bruno Morgante","startTime":1380.27,"endTime":1384.53,"body":"You still hear too many people"},{"speaker":"Bruno Morgante","startTime":1380.27,"endTime":1384.53,"body":"talking about, Oh a project is"},{"speaker":"Bruno Morgante","startTime":1384.54,"endTime":1388.48,"body":"successful if it is delivered"},{"speaker":"Bruno Morgante","startTime":1384.54,"endTime":1388.48,"body":"on scope, on time, on budget,"},{"speaker":"Bruno Morgante","startTime":1388.52,"endTime":1389.87,"body":"the famous iron triangle."},{"speaker":"Bruno Morgante","startTime":1390.44,"endTime":1392.49,"body":"It's true until a certain point."},{"speaker":"Bruno Morgante","startTime":1393.03,"endTime":1394.35,"body":"I always ask the question."},{"speaker":"Bruno Morgante","startTime":1394.35,"endTime":1396.81,"body":"So what's the point of"},{"speaker":"Bruno Morgante","startTime":1394.35,"endTime":1396.81,"body":"delivering of perfectly"},{"speaker":"Bruno Morgante","startTime":1396.83,"endTime":1400.12,"body":"delivering a project, which"},{"speaker":"Bruno Morgante","startTime":1396.83,"endTime":1400.12,"body":"in the end it produces"},{"speaker":"Bruno Morgante","startTime":1400.12,"endTime":1402.82,"body":"something which is absolutely"},{"speaker":"Bruno Morgante","startTime":1400.12,"endTime":1402.82,"body":"not used by anyone."},{"speaker":"Bruno Morgante","startTime":1403.26,"endTime":1404.1499999999999,"body":"What's the point?"},{"speaker":"Bruno Morgante","startTime":1404.54,"endTime":1409.68,"body":"So do a step back, define"},{"speaker":"Bruno Morgante","startTime":1404.54,"endTime":1409.68,"body":"success in a proper way and"},{"speaker":"Bruno Morgante","startTime":1409.7,"endTime":1415.55,"body":"have the organization on the"},{"speaker":"Bruno Morgante","startTime":1409.7,"endTime":1415.55,"body":"same page, not PMO saying a"},{"speaker":"Bruno Morgante","startTime":1415.55,"endTime":1420.3,"body":"project needs to be delivered on"},{"speaker":"Bruno Morgante","startTime":1415.55,"endTime":1420.3,"body":"scope, on time, on budget, while"},{"speaker":"Bruno Morgante","startTime":1420.34,"endTime":1421.77,"body":"actually the organization wants."},{"speaker":"Bruno Morgante","startTime":1422.205,"endTime":1425.535,"body":"outcome benefits value"},{"speaker":"Bruno Morgante","startTime":1422.205,"endTime":1425.535,"body":"out of that project."},{"speaker":"Bruno Morgante","startTime":1425.555,"endTime":1426.945,"body":"So bring them to that level."},{"speaker":"Bruno Morgante","startTime":1426.955,"endTime":1431.055,"body":"Then when you are there, it is"},{"speaker":"Bruno Morgante","startTime":1426.955,"endTime":1431.055,"body":"definitely like you are playing"},{"speaker":"Bruno Morgante","startTime":1431.065,"endTime":1433.055,"body":"a different game as a PMO."},{"speaker":"Bruno Morgante","startTime":1433.48,"endTime":1435.41,"body":"You are definitely going"},{"speaker":"Bruno Morgante","startTime":1433.48,"endTime":1435.41,"body":"to play a different game."},{"speaker":"Bruno Morgante","startTime":1435.97,"endTime":1438.19,"body":"How do I see it in future?"},{"speaker":"Bruno Morgante","startTime":1438.77,"endTime":1442.26,"body":"There are all the things that"},{"speaker":"Bruno Morgante","startTime":1438.77,"endTime":1442.26,"body":"I described, plus, of course,"},{"speaker":"Bruno Morgante","startTime":1442.47,"endTime":1445.0,"body":"adding AI to the picture."},{"speaker":"Bruno Morgante","startTime":1445.3799999999999,"endTime":1449.95,"body":"It is going to help projects"},{"speaker":"Bruno Morgante","startTime":1445.3799999999999,"endTime":1449.95,"body":"being more successful, which in"},{"speaker":"Bruno Morgante","startTime":1449.96,"endTime":1452.41,"body":"the end, it is the reason why"},{"speaker":"Bruno Morgante","startTime":1449.96,"endTime":1452.41,"body":"we are all doing what we do."},{"speaker":"Bruno Morgante","startTime":1453.06,"endTime":1454.3999999999999,"body":"We want them to be successful."},{"speaker":"Bruno Morgante","startTime":1455.065,"endTime":1459.555,"body":"It is also helping organizations"},{"speaker":"Bruno Morgante","startTime":1455.065,"endTime":1459.555,"body":"getting what they actually"},{"speaker":"Bruno Morgante","startTime":1459.555,"endTime":1465.0049999999999,"body":"wanted out of their strategy,"},{"speaker":"Bruno Morgante","startTime":1459.555,"endTime":1465.0049999999999,"body":"design the strategy, which until"},{"speaker":"Bruno Morgante","startTime":1465.035,"endTime":1469.145,"body":"now, really too many companies"},{"speaker":"Bruno Morgante","startTime":1465.035,"endTime":1469.145,"body":"are keeping the two things as"},{"speaker":"Bruno Morgante","startTime":1469.145,"endTime":1472.185,"body":"so separated and they shouldn't."},{"speaker":"Bruno Morgante","startTime":1472.935,"endTime":1474.385,"body":"We are talking about the same."},{"speaker":"Bruno Morgante","startTime":1474.7649999999999,"endTime":1477.155,"body":"You have a beautiful"},{"speaker":"Bruno Morgante","startTime":1474.7649999999999,"endTime":1477.155,"body":"strategy designed."},{"speaker":"Bruno Morgante","startTime":1477.565,"endTime":1478.905,"body":"How do we make it work?"},{"speaker":"Bruno Morgante","startTime":1479.2549999999999,"endTime":1480.865,"body":"Like you might spend months."},{"speaker":"Bruno Morgante","startTime":1481.6499999999999,"endTime":1485.1299999999999,"body":"I have examples of companies"},{"speaker":"Bruno Morgante","startTime":1481.6499999999999,"endTime":1485.1299999999999,"body":"spending months, so many"},{"speaker":"Bruno Morgante","startTime":1485.1399999999999,"endTime":1490.45,"body":"hours working on the strategy"},{"speaker":"Bruno Morgante","startTime":1485.1399999999999,"endTime":1490.45,"body":"and then not talking about"},{"speaker":"Bruno Morgante","startTime":1490.46,"endTime":1491.53,"body":"how do we make it happen?"},{"speaker":"Bruno Morgante","startTime":1492.03,"endTime":1497.45,"body":"This is connected, AI can"},{"speaker":"Bruno Morgante","startTime":1492.03,"endTime":1497.45,"body":"help, but AI can help something"},{"speaker":"Bruno Morgante","startTime":1497.45,"endTime":1498.37,"body":"that is already working."},{"speaker":"Bruno Morgante","startTime":1498.3899999999999,"endTime":1502.6299999999999,"body":"If it is broken then you need"},{"speaker":"Bruno Morgante","startTime":1498.3899999999999,"endTime":1502.6299999999999,"body":"to fix it before AI can help."},{"speaker":"Galen Low","startTime":1503.19,"endTime":1503.58,"body":"I love that."},{"speaker":"Galen Low","startTime":1503.58,"endTime":1505.8999999999999,"body":"I love that sort of"},{"speaker":"Galen Low","startTime":1503.58,"endTime":1505.8999999999999,"body":"redefining like what project"},{"speaker":"Galen Low","startTime":1505.8999999999999,"endTime":1508.53,"body":"success is, which I think"},{"speaker":"Galen Low","startTime":1505.8999999999999,"endTime":1508.53,"body":"is happening but it's."},{"speaker":"Galen Low","startTime":1508.935,"endTime":1511.845,"body":"It's a big hole to get out of"},{"speaker":"Galen Low","startTime":1508.935,"endTime":1511.845,"body":"in terms of how deeply project"},{"speaker":"Galen Low","startTime":1511.845,"endTime":1514.435,"body":"management has been simplified"},{"speaker":"Galen Low","startTime":1511.845,"endTime":1514.435,"body":"down to a triangle, which is"},{"speaker":"Galen Low","startTime":1514.435,"endTime":1517.335,"body":"still important, but maybe"},{"speaker":"Galen Low","startTime":1514.435,"endTime":1517.335,"body":"not the only thing, right?"},{"speaker":"Galen Low","startTime":1517.395,"endTime":1520.635,"body":"You could realize ROI long"},{"speaker":"Galen Low","startTime":1517.395,"endTime":1520.635,"body":"after the project is done,"},{"speaker":"Galen Low","startTime":1520.895,"endTime":1521.895,"body":"and it could be a success."},{"speaker":"Olivia Montgomery","startTime":1522.215,"endTime":1524.365,"body":"That reminds"},{"speaker":"Olivia Montgomery","startTime":1522.215,"endTime":1524.365,"body":"me, building off of that, one"},{"speaker":"Olivia Montgomery","startTime":1524.385,"endTime":1528.945,"body":"way to be flexible and adaptable"},{"speaker":"Olivia Montgomery","startTime":1524.385,"endTime":1528.945,"body":"in your project approach is"},{"speaker":"Olivia Montgomery","startTime":1528.945,"endTime":1530.475,"body":"to offer different tracks."},{"speaker":"Olivia Montgomery","startTime":1530.915,"endTime":1533.385,"body":"That you can work with your"},{"speaker":"Olivia Montgomery","startTime":1530.915,"endTime":1533.385,"body":"senior leadership team, your"},{"speaker":"Olivia Montgomery","startTime":1533.385,"endTime":1534.985,"body":"executives, and your clients."},{"speaker":"Olivia Montgomery","startTime":1535.375,"endTime":1538.735,"body":"Gather what everybody needs,"},{"speaker":"Olivia Montgomery","startTime":1535.375,"endTime":1538.735,"body":"what their thresholds are,"},{"speaker":"Olivia Montgomery","startTime":1538.905,"endTime":1540.955,"body":"what the key importance,"},{"speaker":"Olivia Montgomery","startTime":1538.905,"endTime":1540.955,"body":"what the success factors"},{"speaker":"Olivia Montgomery","startTime":1540.955,"endTime":1541.985,"body":"for the project is."},{"speaker":"Olivia Montgomery","startTime":1542.325,"endTime":1545.435,"body":"And then you can let that"},{"speaker":"Olivia Montgomery","startTime":1542.325,"endTime":1545.435,"body":"identify, fall into what"},{"speaker":"Olivia Montgomery","startTime":1545.435,"endTime":1546.465,"body":"kind of tracks you have."},{"speaker":"Olivia Montgomery","startTime":1546.465,"endTime":1548.285,"body":"So maybe you have a"},{"speaker":"Olivia Montgomery","startTime":1546.465,"endTime":1548.285,"body":"project plan track."},{"speaker":"Olivia Montgomery","startTime":1548.695,"endTime":1552.875,"body":"For money's not the most"},{"speaker":"Olivia Montgomery","startTime":1548.695,"endTime":1552.875,"body":"important, but getting it"},{"speaker":"Olivia Montgomery","startTime":1552.875,"endTime":1556.305,"body":"done on time is, and what"},{"speaker":"Olivia Montgomery","startTime":1552.875,"endTime":1556.305,"body":"they want specifically."},{"speaker":"Olivia Montgomery","startTime":1556.575,"endTime":1561.145,"body":"So then you'll have a track that"},{"speaker":"Olivia Montgomery","startTime":1556.575,"endTime":1561.145,"body":"focuses on those priorities."},{"speaker":"Olivia Montgomery","startTime":1561.56,"endTime":1564.8799999999999,"body":"You see this a lot with"},{"speaker":"Olivia Montgomery","startTime":1561.56,"endTime":1564.8799999999999,"body":"hybrid project models."},{"speaker":"Olivia Montgomery","startTime":1564.8799999999999,"endTime":1568.1499999999999,"body":"You'll have an executive team"},{"speaker":"Olivia Montgomery","startTime":1564.8799999999999,"endTime":1568.1499999999999,"body":"that wants to know exactly what"},{"speaker":"Olivia Montgomery","startTime":1568.16,"endTime":1569.3,"body":"the project's going to cost."},{"speaker":"Olivia Montgomery","startTime":1569.32,"endTime":1570.68,"body":"When is it going to be done?"},{"speaker":"Olivia Montgomery","startTime":1570.98,"endTime":1572.43,"body":"They want that"},{"speaker":"Olivia Montgomery","startTime":1570.98,"endTime":1572.43,"body":"waterfall approach."},{"speaker":"Olivia Montgomery","startTime":1572.45,"endTime":1574.68,"body":"I want to know when and"},{"speaker":"Olivia Montgomery","startTime":1572.45,"endTime":1574.68,"body":"how much and that's it."},{"speaker":"Olivia Montgomery","startTime":1575.12,"endTime":1577.77,"body":"But sometimes within that,"},{"speaker":"Olivia Montgomery","startTime":1575.12,"endTime":1577.77,"body":"you can find the flexibility"},{"speaker":"Olivia Montgomery","startTime":1577.77,"endTime":1580.98,"body":"of, okay, but they're flexible"},{"speaker":"Olivia Montgomery","startTime":1577.77,"endTime":1580.98,"body":"of what the deliverables"},{"speaker":"Olivia Montgomery","startTime":1581.04,"endTime":1582.04,"body":"end up looking like."},{"speaker":"Olivia Montgomery","startTime":1582.27,"endTime":1585.1499999999999,"body":"What success looks like"},{"speaker":"Olivia Montgomery","startTime":1582.27,"endTime":1585.1499999999999,"body":"is a little more fluid."},{"speaker":"Olivia Montgomery","startTime":1585.915,"endTime":1588.305,"body":"So you can have a track that"},{"speaker":"Olivia Montgomery","startTime":1585.915,"endTime":1588.305,"body":"supports that, and that's one"},{"speaker":"Olivia Montgomery","startTime":1588.305,"endTime":1591.065,"body":"reason why just one project"},{"speaker":"Olivia Montgomery","startTime":1588.305,"endTime":1591.065,"body":"plan, one project track,"},{"speaker":"Olivia Montgomery","startTime":1591.2749999999999,"endTime":1593.845,"body":"especially if it's just"},{"speaker":"Olivia Montgomery","startTime":1591.2749999999999,"endTime":1593.845,"body":"within the Iron Triangle,"},{"speaker":"Olivia Montgomery","startTime":1594.065,"endTime":1595.285,"body":"isn't helping anybody."},{"speaker":"Olivia Montgomery","startTime":1595.685,"endTime":1599.195,"body":"So you can find out what the"},{"speaker":"Olivia Montgomery","startTime":1595.685,"endTime":1599.195,"body":"success metrics and everybody's"},{"speaker":"Olivia Montgomery","startTime":1599.195,"endTime":1603.555,"body":"thresholds are, and adapt and"},{"speaker":"Olivia Montgomery","startTime":1599.195,"endTime":1603.555,"body":"flex your project plan for that."},{"speaker":"Galen Low","startTime":1604.055,"endTime":1605.975,"body":"We're picturing"},{"speaker":"Galen Low","startTime":1604.055,"endTime":1605.975,"body":"like a sports playbook, right?"},{"speaker":"Galen Low","startTime":1606.075,"endTime":1607.675,"body":"It's okay, we're in"},{"speaker":"Galen Low","startTime":1606.075,"endTime":1607.675,"body":"this situation, needs"},{"speaker":"Galen Low","startTime":1607.675,"endTime":1608.405,"body":"this thing, right?"},{"speaker":"Galen Low","startTime":1608.405,"endTime":1609.305,"body":"Turn to page 21."},{"speaker":"Galen Low","startTime":1609.315,"endTime":1609.805,"body":"Remember this?"},{"speaker":"Galen Low","startTime":1609.805,"endTime":1610.5249999999999,"body":"We practiced it."},{"speaker":"Galen Low","startTime":1610.545,"endTime":1610.985,"body":"Let's go."},{"speaker":"Galen Low","startTime":1610.985,"endTime":1611.055,"body":"Let's go."},{"speaker":"Galen Low","startTime":1611.325,"endTime":1613.0249999999999,"body":"Oh, actually, we can't"},{"speaker":"Galen Low","startTime":1611.325,"endTime":1613.0249999999999,"body":"do that this time."},{"speaker":"Galen Low","startTime":1613.045,"endTime":1614.675,"body":"Let's buttonhook this way."},{"speaker":"Galen Low","startTime":1614.7549999999999,"endTime":1616.745,"body":"I'm using a sports term that"},{"speaker":"Galen Low","startTime":1614.7549999999999,"endTime":1616.745,"body":"I don't fully understand."},{"speaker":"Galen Low","startTime":1618.7549999999999,"endTime":1619.845,"body":"Oh, Lauren, I'm..."},{"speaker":"Lauren Selley","startTime":1621.045,"endTime":1622.5049999999999,"body":"...also"},{"speaker":"Lauren Selley","startTime":1621.045,"endTime":1622.5049999999999,"body":"over my head, sorry."},{"speaker":"Galen Low","startTime":1624.665,"endTime":1626.055,"body":"Someone"},{"speaker":"Galen Low","startTime":1624.665,"endTime":1626.055,"body":"can correct your..."},{"speaker":"Lauren Selley","startTime":1626.055,"endTime":1626.995,"body":"...own"},{"speaker":"Lauren Selley","startTime":1626.055,"endTime":1626.995,"body":"adventure book."},{"speaker":"Lauren Selley","startTime":1626.995,"endTime":1629.085,"body":"We don't even have to get"},{"speaker":"Lauren Selley","startTime":1626.995,"endTime":1629.085,"body":"into your own adventure book."},{"speaker":"Olivia Montgomery","startTime":1629.125,"endTime":1629.785,"body":"I like that."},{"speaker":"Galen Low","startTime":1629.975,"endTime":1630.645,"body":"Miss those."},{"speaker":"Galen Low","startTime":1631.965,"endTime":1632.735,"body":"Dating ourselves."},{"speaker":"Galen Low","startTime":1633.635,"endTime":1636.615,"body":"Lauren, I wanted to go into"},{"speaker":"Galen Low","startTime":1633.635,"endTime":1636.615,"body":"the sort of agency side of"},{"speaker":"Galen Low","startTime":1636.615,"endTime":1639.24,"body":"things there because You"},{"speaker":"Galen Low","startTime":1636.615,"endTime":1639.24,"body":"mentioned before about this"},{"speaker":"Galen Low","startTime":1639.25,"endTime":1640.27,"body":"tailoring aspect, right?"},{"speaker":"Galen Low","startTime":1640.27,"endTime":1642.8,"body":"And everything's some kind"},{"speaker":"Galen Low","startTime":1640.27,"endTime":1642.8,"body":"of hybrid Frankenstein's"},{"speaker":"Galen Low","startTime":1642.8,"endTime":1644.55,"body":"monster, but in a good way."},{"speaker":"Galen Low","startTime":1644.81,"endTime":1647.11,"body":"And I'm wondering, A do"},{"speaker":"Galen Low","startTime":1644.81,"endTime":1647.11,"body":"others around you, your"},{"speaker":"Galen Low","startTime":1647.11,"endTime":1649.25,"body":"clients and other folks"},{"speaker":"Galen Low","startTime":1647.11,"endTime":1649.25,"body":"at the agency, do they see"},{"speaker":"Galen Low","startTime":1649.25,"endTime":1650.55,"body":"your team as innovators?"},{"speaker":"Galen Low","startTime":1650.95,"endTime":1653.81,"body":"And also, as you're tailoring,"},{"speaker":"Galen Low","startTime":1650.95,"endTime":1653.81,"body":"like, how do you like bake"},{"speaker":"Galen Low","startTime":1653.81,"endTime":1655.72,"body":"those into choose your"},{"speaker":"Galen Low","startTime":1653.81,"endTime":1655.72,"body":"own adventure book later?"},{"speaker":"Lauren Selley","startTime":1656.445,"endTime":1659.105,"body":"I think"},{"speaker":"Lauren Selley","startTime":1656.445,"endTime":1659.105,"body":"there's so much opportunity."},{"speaker":"Lauren Selley","startTime":1659.465,"endTime":1661.495,"body":"I'm going to be the person on"},{"speaker":"Lauren Selley","startTime":1659.465,"endTime":1661.495,"body":"here who's going to say a lot"},{"speaker":"Lauren Selley","startTime":1661.495,"endTime":1662.565,"body":"of people are afraid of AI."},{"speaker":"Lauren Selley","startTime":1662.565,"endTime":1663.875,"body":"I'm like, bring it on."},{"speaker":"Lauren Selley","startTime":1663.885,"endTime":1665.7649999999999,"body":"Give me all of the tech."},{"speaker":"Lauren Selley","startTime":1665.7649999999999,"endTime":1669.5149999999999,"body":"Give me all of the technology"},{"speaker":"Lauren Selley","startTime":1665.7649999999999,"endTime":1669.5149999999999,"body":"because I'm not afraid of it."},{"speaker":"Lauren Selley","startTime":1669.5149999999999,"endTime":1673.365,"body":"I love being able to incorporate"},{"speaker":"Lauren Selley","startTime":1669.5149999999999,"endTime":1673.365,"body":"it in the day to be able to"},{"speaker":"Lauren Selley","startTime":1673.365,"endTime":1676.085,"body":"take away the admin, to be"},{"speaker":"Lauren Selley","startTime":1673.365,"endTime":1676.085,"body":"able to take away the mundane"},{"speaker":"Lauren Selley","startTime":1676.095,"endTime":1679.475,"body":"and focus on more of the"},{"speaker":"Lauren Selley","startTime":1676.095,"endTime":1679.475,"body":"strategic pieces of things"},{"speaker":"Lauren Selley","startTime":1679.475,"endTime":1680.5249999999999,"body":"than the tactical decisions."},{"speaker":"Lauren Selley","startTime":1680.98,"endTime":1683.17,"body":"Now, listen, I am just"},{"speaker":"Lauren Selley","startTime":1680.98,"endTime":1683.17,"body":"like everyone else."},{"speaker":"Lauren Selley","startTime":1683.18,"endTime":1684.6299999999999,"body":"I'm sick of the buzzword, right?"},{"speaker":"Lauren Selley","startTime":1684.6299999999999,"endTime":1686.58,"body":"I don't need to log on to"},{"speaker":"Lauren Selley","startTime":1684.6299999999999,"endTime":1686.58,"body":"LinkedIn or everything else."},{"speaker":"Lauren Selley","startTime":1686.6,"endTime":1692.04,"body":"And AI has to be every"},{"speaker":"Lauren Selley","startTime":1686.6,"endTime":1692.04,"body":"single post, but at the same"},{"speaker":"Lauren Selley","startTime":1692.04,"endTime":1693.36,"body":"time, it's not going away."},{"speaker":"Lauren Selley","startTime":1693.59,"endTime":1695.61,"body":"Clients want AI"},{"speaker":"Lauren Selley","startTime":1693.59,"endTime":1695.61,"body":"driven solutions."},{"speaker":"Lauren Selley","startTime":1695.85,"endTime":1698.3799999999999,"body":"We want to utilize an"},{"speaker":"Lauren Selley","startTime":1695.85,"endTime":1698.3799999999999,"body":"outside of AI, right?"},{"speaker":"Lauren Selley","startTime":1698.43,"endTime":1701.74,"body":"Just innovative technology"},{"speaker":"Lauren Selley","startTime":1698.43,"endTime":1701.74,"body":"to help us be more efficient."},{"speaker":"Lauren Selley","startTime":1702.21,"endTime":1705.8799999999999,"body":"Automating things is so key."},{"speaker":"Lauren Selley","startTime":1705.8999999999999,"endTime":1709.24,"body":"You see this in so many"},{"speaker":"Lauren Selley","startTime":1705.8999999999999,"endTime":1709.24,"body":"different top software"},{"speaker":"Lauren Selley","startTime":1709.31,"endTime":1710.83,"body":"options for project managers."},{"speaker":"Lauren Selley","startTime":1710.84,"endTime":1713.69,"body":"They flaunt constantly their"},{"speaker":"Lauren Selley","startTime":1710.84,"endTime":1713.69,"body":"automation capabilities, their"},{"speaker":"Lauren Selley","startTime":1713.69,"endTime":1714.75,"body":"integration capabilities."},{"speaker":"Lauren Selley","startTime":1715.07,"endTime":1717.98,"body":"Workflows to handle things"},{"speaker":"Lauren Selley","startTime":1715.07,"endTime":1717.98,"body":"like budgeting and reporting"},{"speaker":"Lauren Selley","startTime":1717.98,"endTime":1720.83,"body":"and getting much better"},{"speaker":"Lauren Selley","startTime":1717.98,"endTime":1720.83,"body":"resource management."},{"speaker":"Lauren Selley","startTime":1721.22,"endTime":1725.37,"body":"I also love utilizing technology"},{"speaker":"Lauren Selley","startTime":1721.22,"endTime":1725.37,"body":"like that to help with leaning"},{"speaker":"Lauren Selley","startTime":1725.37,"endTime":1728.2,"body":"back on what we were saying"},{"speaker":"Lauren Selley","startTime":1725.37,"endTime":1728.2,"body":"earlier, training and education."},{"speaker":"Lauren Selley","startTime":1728.3899999999999,"endTime":1733.3799999999999,"body":"There is this ability to instead"},{"speaker":"Lauren Selley","startTime":1728.3899999999999,"endTime":1733.3799999999999,"body":"of using this approach from back"},{"speaker":"Lauren Selley","startTime":1733.41,"endTime":1736.18,"body":"when we were young and in school"},{"speaker":"Lauren Selley","startTime":1733.41,"endTime":1736.18,"body":"and just assuming everyone"},{"speaker":"Lauren Selley","startTime":1736.18,"endTime":1737.47,"body":"has the same learning style."},{"speaker":"Lauren Selley","startTime":1737.84,"endTime":1739.86,"body":"This is something I take to"},{"speaker":"Lauren Selley","startTime":1737.84,"endTime":1739.86,"body":"content creation as well."},{"speaker":"Lauren Selley","startTime":1739.98,"endTime":1742.92,"body":"You don't have to just say,"},{"speaker":"Lauren Selley","startTime":1739.98,"endTime":1742.92,"body":"here's a training or here's"},{"speaker":"Lauren Selley","startTime":1742.93,"endTime":1745.46,"body":"a video, watch it, we expect"},{"speaker":"Lauren Selley","startTime":1742.93,"endTime":1745.46,"body":"you to retain it, we expect"},{"speaker":"Lauren Selley","startTime":1745.46,"endTime":1747.6299999999999,"body":"you to be able to deliver all"},{"speaker":"Lauren Selley","startTime":1745.46,"endTime":1747.6299999999999,"body":"of these results for a client."},{"speaker":"Lauren Selley","startTime":1747.8999999999999,"endTime":1751.08,"body":"You can use these types of"},{"speaker":"Lauren Selley","startTime":1747.8999999999999,"endTime":1751.08,"body":"technologies to cater something"},{"speaker":"Lauren Selley","startTime":1751.08,"endTime":1753.43,"body":"to a topic that a person"},{"speaker":"Lauren Selley","startTime":1751.08,"endTime":1753.43,"body":"really likes hearing about,"},{"speaker":"Lauren Selley","startTime":1753.6499999999999,"endTime":1755.1399999999999,"body":"create unique analogies."},{"speaker":"Lauren Selley","startTime":1755.46,"endTime":1758.81,"body":"I created an entire series about"},{"speaker":"Lauren Selley","startTime":1755.46,"endTime":1758.81,"body":"how project management concepts"},{"speaker":"Lauren Selley","startTime":1758.81,"endTime":1762.3999999999999,"body":"relate to Taylor Swift's era"},{"speaker":"Lauren Selley","startTime":1758.81,"endTime":1762.3999999999999,"body":"tour, but I wouldn't be able"},{"speaker":"Lauren Selley","startTime":1762.3999999999999,"endTime":1764.93,"body":"to think of all of those"},{"speaker":"Lauren Selley","startTime":1762.3999999999999,"endTime":1764.93,"body":"myself because I haven't even"},{"speaker":"Lauren Selley","startTime":1764.93,"endTime":1766.03,"body":"listened to half of the albums."},{"speaker":"Lauren Selley","startTime":1766.03,"endTime":1768.73,"body":"These are things that we"},{"speaker":"Lauren Selley","startTime":1766.03,"endTime":1768.73,"body":"have the advantage of being"},{"speaker":"Lauren Selley","startTime":1768.73,"endTime":1772.7,"body":"able to use to help people"},{"speaker":"Lauren Selley","startTime":1768.73,"endTime":1772.7,"body":"learn these skills faster"},{"speaker":"Lauren Selley","startTime":1772.93,"endTime":1774.315,"body":"and help our clients learn."},{"speaker":"Lauren Selley","startTime":1774.5249999999999,"endTime":1777.565,"body":"Get more out of their engagement"},{"speaker":"Lauren Selley","startTime":1774.5249999999999,"endTime":1777.565,"body":"time with us because we don't"},{"speaker":"Lauren Selley","startTime":1777.565,"endTime":1781.205,"body":"have to get so bogged down"},{"speaker":"Lauren Selley","startTime":1777.565,"endTime":1781.205,"body":"and all the mundane reporting."},{"speaker":"Lauren Selley","startTime":1781.295,"endTime":1783.0049999999999,"body":"So I say, bring it on."},{"speaker":"Lauren Selley","startTime":1783.0249999999999,"endTime":1784.665,"body":"Take the admin stuff"},{"speaker":"Lauren Selley","startTime":1783.0249999999999,"endTime":1784.665,"body":"out of my life."},{"speaker":"Lauren Selley","startTime":1784.725,"endTime":1786.5249999999999,"body":"I don't like scheduling"},{"speaker":"Lauren Selley","startTime":1784.725,"endTime":1786.5249999999999,"body":"meetings anyway."},{"speaker":"Lauren Selley","startTime":1786.555,"endTime":1787.845,"body":"I don't like taking"},{"speaker":"Lauren Selley","startTime":1786.555,"endTime":1787.845,"body":"meeting minutes."},{"speaker":"Lauren Selley","startTime":1787.845,"endTime":1791.2649999999999,"body":"Anyway, let me focus on the more"},{"speaker":"Lauren Selley","startTime":1787.845,"endTime":1791.2649999999999,"body":"strategic decisions I'm happy."},{"speaker":"Galen Low","startTime":1791.665,"endTime":1792.175,"body":"I love that."},{"speaker":"Galen Low","startTime":1792.175,"endTime":1794.335,"body":"And there's like that"},{"speaker":"Galen Low","startTime":1792.175,"endTime":1794.335,"body":"opportunity and opportunity"},{"speaker":"Galen Low","startTime":1794.335,"endTime":1796.865,"body":"risk as well of Oh, it's"},{"speaker":"Galen Low","startTime":1794.335,"endTime":1796.865,"body":"getting taken off my plate so"},{"speaker":"Galen Low","startTime":1796.865,"endTime":1800.555,"body":"I can do more admin instead"},{"speaker":"Galen Low","startTime":1796.865,"endTime":1800.555,"body":"of actually going, okay, the"},{"speaker":"Galen Low","startTime":1800.555,"endTime":1802.7749999999999,"body":"hard pivot is actually to be"},{"speaker":"Galen Low","startTime":1800.555,"endTime":1802.7749999999999,"body":"like, how can we get to the"},{"speaker":"Galen Low","startTime":1802.7749999999999,"endTime":1805.435,"body":"table on strategy because we"},{"speaker":"Galen Low","startTime":1802.7749999999999,"endTime":1805.435,"body":"might not be there right now."},{"speaker":"Galen Low","startTime":1805.625,"endTime":1807.0249999999999,"body":"Nobody sees us as innovators."},{"speaker":"Galen Low","startTime":1807.135,"endTime":1809.675,"body":"Everyone thinks that we"},{"speaker":"Galen Low","startTime":1807.135,"endTime":1809.675,"body":"are, like the robotic"},{"speaker":"Galen Low","startTime":1809.965,"endTime":1811.5149999999999,"body":"standardization police."},{"speaker":"Galen Low","startTime":1811.99,"endTime":1814.26,"body":"But we're not, we're actually"},{"speaker":"Galen Low","startTime":1811.99,"endTime":1814.26,"body":"innovating every day, because"},{"speaker":"Galen Low","startTime":1814.26,"endTime":1816.41,"body":"every project's a little bit"},{"speaker":"Galen Low","startTime":1814.26,"endTime":1816.41,"body":"different, and we hit chaos, and"},{"speaker":"Galen Low","startTime":1816.41,"endTime":1818.78,"body":"we actually need to do something"},{"speaker":"Galen Low","startTime":1816.41,"endTime":1818.78,"body":"a little bit differently."},{"speaker":"Galen Low","startTime":1819.11,"endTime":1821.07,"body":"And I was going somewhere"},{"speaker":"Galen Low","startTime":1819.11,"endTime":1821.07,"body":"with that, but I've completely"},{"speaker":"Galen Low","startTime":1821.07,"endTime":1821.97,"body":"lost my train of thought."},{"speaker":"Galen Low","startTime":1822.2,"endTime":1826.04,"body":"But, I do love this notion of,"},{"speaker":"Galen Low","startTime":1822.2,"endTime":1826.04,"body":"okay, don't use your extra time"},{"speaker":"Galen Low","startTime":1826.05,"endTime":1830.865,"body":"leverage AI to do something"},{"speaker":"Galen Low","startTime":1826.05,"endTime":1830.865,"body":"more strategic and, valuable"},{"speaker":"Galen Low","startTime":1830.875,"endTime":1834.2649999999999,"body":"to an organization to help it"},{"speaker":"Galen Low","startTime":1830.875,"endTime":1834.2649999999999,"body":"achieve its goals and get in"},{"speaker":"Galen Low","startTime":1834.2649999999999,"endTime":1837.435,"body":"there, understand it, understand"},{"speaker":"Galen Low","startTime":1834.2649999999999,"endTime":1837.435,"body":"those goals and wave that flag"},{"speaker":"Galen Low","startTime":1837.435,"endTime":1838.445,"body":"of, that is what you're doing."},{"speaker":"Galen Low","startTime":1838.965,"endTime":1841.355,"body":"I guess it's funny because"},{"speaker":"Galen Low","startTime":1838.965,"endTime":1841.355,"body":"it leads me down a path and"},{"speaker":"Galen Low","startTime":1841.355,"endTime":1844.165,"body":"then I'll like, I'll take it"},{"speaker":"Galen Low","startTime":1841.355,"endTime":1844.165,"body":"to the Q and a probably after"},{"speaker":"Galen Low","startTime":1844.165,"endTime":1846.455,"body":"this, the interesting path is"},{"speaker":"Galen Low","startTime":1844.165,"endTime":1846.455,"body":"we had talked about AI, the"},{"speaker":"Galen Low","startTime":1846.455,"endTime":1848.035,"body":"system fears in any profession."},{"speaker":"Galen Low","startTime":1848.315,"endTime":1849.355,"body":"Will it take my job?"},{"speaker":"Galen Low","startTime":1849.81,"endTime":1851.44,"body":"Equally, we have"},{"speaker":"Galen Low","startTime":1849.81,"endTime":1851.44,"body":"the informal PM."},{"speaker":"Galen Low","startTime":1851.45,"endTime":1853.41,"body":"Like I opened this up and I"},{"speaker":"Galen Low","startTime":1851.45,"endTime":1853.41,"body":"said a lot of projects are"},{"speaker":"Galen Low","startTime":1853.41,"endTime":1855.74,"body":"getting run by people who aren't"},{"speaker":"Galen Low","startTime":1853.41,"endTime":1855.74,"body":"project managers, who never"},{"speaker":"Galen Low","startTime":1855.74,"endTime":1857.55,"body":"thought of themselves as project"},{"speaker":"Galen Low","startTime":1855.74,"endTime":1857.55,"body":"managers, who've never been"},{"speaker":"Galen Low","startTime":1857.55,"endTime":1858.81,"body":"trained as project managers."},{"speaker":"Galen Low","startTime":1859.12,"endTime":1862.46,"body":"And then we have a PMO of"},{"speaker":"Galen Low","startTime":1859.12,"endTime":1862.46,"body":"innovation and collaboration,"},{"speaker":"Galen Low","startTime":1862.49,"endTime":1867.11,"body":"a human centered, empathetic,"},{"speaker":"Galen Low","startTime":1862.49,"endTime":1867.11,"body":"flexible, adaptable, dynamic,"},{"speaker":"Galen Low","startTime":1867.19,"endTime":1870.44,"body":"agile PMO that's going to"},{"speaker":"Galen Low","startTime":1867.19,"endTime":1870.44,"body":"help people deliver projects."},{"speaker":"Galen Low","startTime":1870.75,"endTime":1873.06,"body":"And I'm like, wait a minute,"},{"speaker":"Galen Low","startTime":1870.75,"endTime":1873.06,"body":"isn't that two strikes against"},{"speaker":"Galen Low","startTime":1873.06,"endTime":1876.55,"body":"the PM profession where suddenly"},{"speaker":"Galen Low","startTime":1873.06,"endTime":1876.55,"body":"we're going to empower non PMs?"},{"speaker":"Galen Low","startTime":1876.95,"endTime":1878.42,"body":"We're fine, we love you"},{"speaker":"Galen Low","startTime":1876.95,"endTime":1878.42,"body":"non PMs, by the way."},{"speaker":"Galen Low","startTime":1878.78,"endTime":1880.25,"body":"Are we going to empower"},{"speaker":"Galen Low","startTime":1878.78,"endTime":1880.25,"body":"them to deliver projects?"},{"speaker":"Galen Low","startTime":1880.25,"endTime":1882.3799999999999,"body":"And what happens to the"},{"speaker":"Galen Low","startTime":1880.25,"endTime":1882.3799999999999,"body":"actual project managers?"},{"speaker":"Galen Low","startTime":1882.6,"endTime":1885.22,"body":"And then, is AI going to then"},{"speaker":"Galen Low","startTime":1882.6,"endTime":1885.22,"body":"come in and also fill in the"},{"speaker":"Galen Low","startTime":1885.22,"endTime":1888.11,"body":"gaps, and does that mean the"},{"speaker":"Galen Low","startTime":1885.22,"endTime":1888.11,"body":"end of the project manager?"},{"speaker":"Galen Low","startTime":1888.32,"endTime":1891.56,"body":"And the PMO kind of lives"},{"speaker":"Galen Low","startTime":1888.32,"endTime":1891.56,"body":"on, but the PM doesn't?"},{"speaker":"Galen Low","startTime":1892.0,"endTime":1892.43,"body":"I don't know."},{"speaker":"Galen Low","startTime":1892.46,"endTime":1894.22,"body":"It's an outrageous thought,"},{"speaker":"Galen Low","startTime":1892.46,"endTime":1894.22,"body":"but I thought maybe I"},{"speaker":"Galen Low","startTime":1894.22,"endTime":1895.21,"body":"would get an opinion."},{"speaker":"Galen Low","startTime":1895.73,"endTime":1896.59,"body":"Bruno, what do you think?"},{"speaker":"Galen Low","startTime":1897.075,"endTime":1899.435,"body":"PMs, not in danger or in danger?"},{"speaker":"Bruno Morgante","startTime":1899.835,"endTime":1901.095,"body":"Not"},{"speaker":"Bruno Morgante","startTime":1899.835,"endTime":1901.095,"body":"in danger at all."},{"speaker":"Bruno Morgante","startTime":1901.155,"endTime":1902.305,"body":"Not in danger at all."},{"speaker":"Bruno Morgante","startTime":1902.745,"endTime":1905.145,"body":"There will definitely be"},{"speaker":"Bruno Morgante","startTime":1902.745,"endTime":1905.145,"body":"more and more need of project"},{"speaker":"Bruno Morgante","startTime":1905.145,"endTime":1906.695,"body":"managers in the next years."},{"speaker":"Bruno Morgante","startTime":1907.545,"endTime":1909.215,"body":"We definitely need the PMs."},{"speaker":"Bruno Morgante","startTime":1910.49,"endTime":1912.91,"body":"If they haven't done it"},{"speaker":"Bruno Morgante","startTime":1910.49,"endTime":1912.91,"body":"yet to start looking at"},{"speaker":"Bruno Morgante","startTime":1912.91,"endTime":1914.28,"body":"things with different angle."},{"speaker":"Bruno Morgante","startTime":1914.28,"endTime":1917.61,"body":"And they think the focus"},{"speaker":"Bruno Morgante","startTime":1914.28,"endTime":1917.61,"body":"on communication being"},{"speaker":"Bruno Morgante","startTime":1917.6499999999999,"endTime":1920.8799999999999,"body":"very effective and have a"},{"speaker":"Bruno Morgante","startTime":1917.6499999999999,"endTime":1920.8799999999999,"body":"proper communication plus"},{"speaker":"Bruno Morgante","startTime":1920.8899999999999,"endTime":1924.2,"body":"being adaptable, moving"},{"speaker":"Bruno Morgante","startTime":1920.8899999999999,"endTime":1924.2,"body":"away from, this is what I"},{"speaker":"Bruno Morgante","startTime":1924.2,"endTime":1928.31,"body":"read when I was taking my"},{"speaker":"Bruno Morgante","startTime":1924.2,"endTime":1928.31,"body":"certification 15 years ago."},{"speaker":"Bruno Morgante","startTime":1928.55,"endTime":1929.47,"body":"It is different."},{"speaker":"Bruno Morgante","startTime":1929.97,"endTime":1933.96,"body":"The world around us has changed,"},{"speaker":"Bruno Morgante","startTime":1929.97,"endTime":1933.96,"body":"and it's going to drastically"},{"speaker":"Bruno Morgante","startTime":1933.97,"endTime":1935.49,"body":"change over the next few years."},{"speaker":"Bruno Morgante","startTime":1935.83,"endTime":1940.18,"body":"PMs will to be successful,"},{"speaker":"Bruno Morgante","startTime":1935.83,"endTime":1940.18,"body":"they have to master those"},{"speaker":"Bruno Morgante","startTime":1940.48,"endTime":1944.11,"body":"elements, but there will"},{"speaker":"Bruno Morgante","startTime":1940.48,"endTime":1944.11,"body":"always be need for PMs."},{"speaker":"Bruno Morgante","startTime":1944.61,"endTime":1945.22,"body":"Absolutely."},{"speaker":"Bruno Morgante","startTime":1945.22,"endTime":1949.49,"body":"More and more companies will"},{"speaker":"Bruno Morgante","startTime":1945.22,"endTime":1949.49,"body":"move into the approach of"},{"speaker":"Bruno Morgante","startTime":1949.51,"endTime":1952.18,"body":"projects versus operations."},{"speaker":"Bruno Morgante","startTime":1952.58,"endTime":1953.46,"body":"We will need PMs."},{"speaker":"Bruno Morgante","startTime":1953.73,"endTime":1954.5,"body":"We definitely need PMs."},{"speaker":"Bruno Morgante","startTime":1955.815,"endTime":1959.165,"body":"AI is going to help project"},{"speaker":"Bruno Morgante","startTime":1955.815,"endTime":1959.165,"body":"managers to be more successful."},{"speaker":"Bruno Morgante","startTime":1959.445,"endTime":1964.155,"body":"And actually, as Lauren said,"},{"speaker":"Bruno Morgante","startTime":1959.445,"endTime":1964.155,"body":"it will help taking away"},{"speaker":"Bruno Morgante","startTime":1964.175,"endTime":1968.225,"body":"a lot of the boring admin"},{"speaker":"Bruno Morgante","startTime":1964.175,"endTime":1968.225,"body":"stuff, which nobody likes."},{"speaker":"Bruno Morgante","startTime":1968.805,"endTime":1973.325,"body":"And it's going to do it for you,"},{"speaker":"Bruno Morgante","startTime":1968.805,"endTime":1973.325,"body":"do it better, and potentially"},{"speaker":"Bruno Morgante","startTime":1973.325,"endTime":1979.195,"body":"also to help you gaining some"},{"speaker":"Bruno Morgante","startTime":1973.325,"endTime":1979.195,"body":"insights from this boring stuff."},{"speaker":"Bruno Morgante","startTime":1979.62,"endTime":1982.84,"body":"Again, I always take the easy"},{"speaker":"Bruno Morgante","startTime":1979.62,"endTime":1982.84,"body":"example of lessons learned."},{"speaker":"Bruno Morgante","startTime":1983.12,"endTime":1986.56,"body":"We do them since ever, and"},{"speaker":"Bruno Morgante","startTime":1983.12,"endTime":1986.56,"body":"no one is reading them."},{"speaker":"Bruno Morgante","startTime":1986.91,"endTime":1992.19,"body":"What if AI is going to do"},{"speaker":"Bruno Morgante","startTime":1986.91,"endTime":1992.19,"body":"it for you, summarize it."},{"speaker":"Bruno Morgante","startTime":1992.19,"endTime":1994.78,"body":"And when you start your new"},{"speaker":"Bruno Morgante","startTime":1992.19,"endTime":1994.78,"body":"project, you already have"},{"speaker":"Bruno Morgante","startTime":1994.8,"endTime":1996.2,"body":"the summary of all of that."},{"speaker":"Bruno Morgante","startTime":1996.24,"endTime":1999.61,"body":"Then of course, if you don't"},{"speaker":"Bruno Morgante","startTime":1996.24,"endTime":1999.61,"body":"follow that's your choice,"},{"speaker":"Bruno Morgante","startTime":1999.86,"endTime":2001.95,"body":"but that is definitely"},{"speaker":"Bruno Morgante","startTime":1999.86,"endTime":2001.95,"body":"going to be a big added"},{"speaker":"Bruno Morgante","startTime":2001.95,"endTime":2003.84,"body":"value for a project manager."},{"speaker":"Galen Low","startTime":2003.99,"endTime":2004.3999999999999,"body":"Love that."},{"speaker":"Galen Low","startTime":2004.44,"endTime":2005.3799999999999,"body":"A mission briefing."},{"speaker":"Galen Low","startTime":2005.41,"endTime":2005.98,"body":"Not like a."},{"speaker":"Olivia Montgomery","startTime":2007.855,"endTime":2010.095,"body":"I see"},{"speaker":"Olivia Montgomery","startTime":2007.855,"endTime":2010.095,"body":"Matthew in the chat pointed"},{"speaker":"Olivia Montgomery","startTime":2010.095,"endTime":2011.185,"body":"out a good thing too."},{"speaker":"Olivia Montgomery","startTime":2011.57,"endTime":2015.32,"body":"A good aspect of the PM is also"},{"speaker":"Olivia Montgomery","startTime":2011.57,"endTime":2015.32,"body":"going to make clients happy."},{"speaker":"Olivia Montgomery","startTime":2015.32,"endTime":2018.91,"body":"Nobody's going to want to"},{"speaker":"Olivia Montgomery","startTime":2015.32,"endTime":2018.91,"body":"just work with software."},{"speaker":"Olivia Montgomery","startTime":2018.94,"endTime":2020.6,"body":"Nobody's going to"},{"speaker":"Olivia Montgomery","startTime":2018.94,"endTime":2020.6,"body":"want to be like, hey,"},{"speaker":"Olivia Montgomery","startTime":2020.6,"endTime":2021.8999999999999,"body":"where's this effort at?"},{"speaker":"Olivia Montgomery","startTime":2022.36,"endTime":2023.83,"body":"Let me check a dashboard."},{"speaker":"Olivia Montgomery","startTime":2024.26,"endTime":2025.42,"body":"Nerds like us do that."},{"speaker":"Olivia Montgomery","startTime":2025.68,"endTime":2027.8,"body":"But that's just not what"},{"speaker":"Olivia Montgomery","startTime":2025.68,"endTime":2027.8,"body":"a client's going to do."},{"speaker":"Olivia Montgomery","startTime":2027.8,"endTime":2029.8899999999999,"body":"And that's not what"},{"speaker":"Olivia Montgomery","startTime":2027.8,"endTime":2029.8899999999999,"body":"executives are going to do."},{"speaker":"Olivia Montgomery","startTime":2030.28,"endTime":2032.32,"body":"There's always going"},{"speaker":"Olivia Montgomery","startTime":2030.28,"endTime":2032.32,"body":"to be people that want"},{"speaker":"Olivia Montgomery","startTime":2032.32,"endTime":2033.42,"body":"to talk to a human."},{"speaker":"Olivia Montgomery","startTime":2033.59,"endTime":2036.26,"body":"We're seeing that like in"},{"speaker":"Olivia Montgomery","startTime":2033.59,"endTime":2036.26,"body":"the US right now, they just"},{"speaker":"Olivia Montgomery","startTime":2036.26,"endTime":2038.3899999999999,"body":"want to be like, if you're"},{"speaker":"Olivia Montgomery","startTime":2036.26,"endTime":2038.3899999999999,"body":"called customer service."},{"speaker":"Olivia Montgomery","startTime":2038.86,"endTime":2040.45,"body":"They want like one"},{"speaker":"Olivia Montgomery","startTime":2038.86,"endTime":2040.45,"body":"button and you can start"},{"speaker":"Olivia Montgomery","startTime":2040.45,"endTime":2041.41,"body":"talking to a human."},{"speaker":"Olivia Montgomery","startTime":2041.67,"endTime":2044.62,"body":"That's very new, but"},{"speaker":"Olivia Montgomery","startTime":2041.67,"endTime":2044.62,"body":"that's showing that's how"},{"speaker":"Olivia Montgomery","startTime":2044.6299999999999,"endTime":2045.95,"body":"people want to operate."},{"speaker":"Olivia Montgomery","startTime":2046.31,"endTime":2048.33,"body":"So yeah, you're not going to be"},{"speaker":"Olivia Montgomery","startTime":2046.31,"endTime":2048.33,"body":"able to just be like, all right,"},{"speaker":"Olivia Montgomery","startTime":2048.57,"endTime":2051.38,"body":"let me get the automated service"},{"speaker":"Olivia Montgomery","startTime":2048.57,"endTime":2051.38,"body":"of this project management."},{"speaker":"Olivia Montgomery","startTime":2051.4100000000003,"endTime":2054.29,"body":"No, you're going to always"},{"speaker":"Olivia Montgomery","startTime":2051.4100000000003,"endTime":2054.29,"body":"want to hit a button"},{"speaker":"Olivia Montgomery","startTime":2054.29,"endTime":2055.55,"body":"and talk to a person."},{"speaker":"Olivia Montgomery","startTime":2055.8,"endTime":2058.19,"body":"That person needs"},{"speaker":"Olivia Montgomery","startTime":2055.8,"endTime":2058.19,"body":"to know the project."},{"speaker":"Olivia Montgomery","startTime":2058.2000000000003,"endTime":2060.3,"body":"And I don't know how that"},{"speaker":"Olivia Montgomery","startTime":2058.2000000000003,"endTime":2060.3,"body":"could be anybody other than a"},{"speaker":"Olivia Montgomery","startTime":2060.3,"endTime":2063.4100000000003,"body":"project manager by whatever job"},{"speaker":"Olivia Montgomery","startTime":2060.3,"endTime":2063.4100000000003,"body":"title you want to give them."},{"speaker":"Galen Low","startTime":2063.915,"endTime":2065.3250000000003,"body":"I love that for"},{"speaker":"Galen Low","startTime":2063.915,"endTime":2065.3250000000003,"body":"the like, communication,"},{"speaker":"Galen Low","startTime":2065.3250000000003,"endTime":2069.475,"body":"clarity, interfacing, the"},{"speaker":"Galen Low","startTime":2065.3250000000003,"endTime":2069.475,"body":"listening portion, the humanity."},{"speaker":"Lauren Selley","startTime":2069.485,"endTime":2070.9750000000004,"body":"I"},{"speaker":"Lauren Selley","startTime":2069.485,"endTime":2070.9750000000004,"body":"couldn't agree more."},{"speaker":"Lauren Selley","startTime":2071.145,"endTime":2075.3300000000004,"body":"I echo everything that everyone"},{"speaker":"Lauren Selley","startTime":2071.145,"endTime":2075.3300000000004,"body":"says, but there's So much that"},{"speaker":"Lauren Selley","startTime":2075.3300000000004,"endTime":2079.7400000000002,"body":"comes down to the historic"},{"speaker":"Lauren Selley","startTime":2075.3300000000004,"endTime":2079.7400000000002,"body":"know, and I know that you can"},{"speaker":"Lauren Selley","startTime":2079.7400000000002,"endTime":2082.63,"body":"train data sets and things"},{"speaker":"Lauren Selley","startTime":2079.7400000000002,"endTime":2082.63,"body":"from historic projects and the"},{"speaker":"Lauren Selley","startTime":2082.63,"endTime":2085.3,"body":"lessons learned, but truly the"},{"speaker":"Lauren Selley","startTime":2082.63,"endTime":2085.3,"body":"what you're taking away from"},{"speaker":"Lauren Selley","startTime":2085.3,"endTime":2088.7200000000003,"body":"it and what you're learning"},{"speaker":"Lauren Selley","startTime":2085.3,"endTime":2088.7200000000003,"body":"and adapting the number"},{"speaker":"Lauren Selley","startTime":2088.7200000000003,"endTime":2090.44,"body":"1 thing that I feel like."},{"speaker":"Lauren Selley","startTime":2090.985,"endTime":2092.5150000000003,"body":"PMs have a hard time"},{"speaker":"Lauren Selley","startTime":2090.985,"endTime":2092.5150000000003,"body":"understanding their"},{"speaker":"Lauren Selley","startTime":2092.5150000000003,"endTime":2093.5950000000003,"body":"career growth path."},{"speaker":"Lauren Selley","startTime":2093.9550000000004,"endTime":2096.8050000000003,"body":"Think of it this way, a junior"},{"speaker":"Lauren Selley","startTime":2093.9550000000004,"endTime":2096.8050000000003,"body":"PM or a project coordinator,"},{"speaker":"Lauren Selley","startTime":2097.0950000000003,"endTime":2099.505,"body":"they have this list of roles"},{"speaker":"Lauren Selley","startTime":2097.0950000000003,"endTime":2099.505,"body":"and responsibilities and they"},{"speaker":"Lauren Selley","startTime":2099.505,"endTime":2102.815,"body":"go down it and they go, boss,"},{"speaker":"Lauren Selley","startTime":2099.505,"endTime":2102.815,"body":"I check all of these boxes."},{"speaker":"Lauren Selley","startTime":2102.815,"endTime":2103.425,"body":"I can do this."},{"speaker":"Lauren Selley","startTime":2103.4550000000004,"endTime":2104.045,"body":"I can do this."},{"speaker":"Lauren Selley","startTime":2104.0750000000003,"endTime":2104.605,"body":"I can do this."},{"speaker":"Lauren Selley","startTime":2104.605,"endTime":2105.105,"body":"I can do this."},{"speaker":"Lauren Selley","startTime":2105.445,"endTime":2106.6850000000004,"body":"I should be a senior"},{"speaker":"Lauren Selley","startTime":2105.445,"endTime":2106.6850000000004,"body":"project manager."},{"speaker":"Lauren Selley","startTime":2106.6850000000004,"endTime":2107.8050000000003,"body":"I should be a program manager."},{"speaker":"Lauren Selley","startTime":2107.835,"endTime":2109.6800000000003,"body":"And the boss goes, I get"},{"speaker":"Lauren Selley","startTime":2107.835,"endTime":2109.6800000000003,"body":"that, but you just don't"},{"speaker":"Lauren Selley","startTime":2109.6800000000003,"endTime":2110.895,"body":"have enough experience."},{"speaker":"Lauren Selley","startTime":2111.3450000000003,"endTime":2112.375,"body":"What does that mean?"},{"speaker":"Lauren Selley","startTime":2112.585,"endTime":2113.3050000000003,"body":"What does that mean?"},{"speaker":"Lauren Selley","startTime":2113.3050000000003,"endTime":2114.5750000000003,"body":"They're like, I don't"},{"speaker":"Lauren Selley","startTime":2113.3050000000003,"endTime":2114.5750000000003,"body":"have enough experience."},{"speaker":"Lauren Selley","startTime":2114.605,"endTime":2115.5950000000003,"body":"Look, I can do it all."},{"speaker":"Lauren Selley","startTime":2115.625,"endTime":2117.105,"body":"I can do every single"},{"speaker":"Lauren Selley","startTime":2115.625,"endTime":2117.105,"body":"one of these things."},{"speaker":"Lauren Selley","startTime":2117.635,"endTime":2121.735,"body":"What you can't do is anticipate"},{"speaker":"Lauren Selley","startTime":2117.635,"endTime":2121.735,"body":"risk yet based on previous"},{"speaker":"Lauren Selley","startTime":2121.7450000000003,"endTime":2124.2050000000004,"body":"projects, previous learnings"},{"speaker":"Lauren Selley","startTime":2121.7450000000003,"endTime":2124.2050000000004,"body":"and what, goes wrong every"},{"speaker":"Lauren Selley","startTime":2124.2050000000004,"endTime":2126.9150000000004,"body":"time or what, and anticipate"},{"speaker":"Lauren Selley","startTime":2124.2050000000004,"endTime":2126.9150000000004,"body":"the client's going to say."},{"speaker":"Lauren Selley","startTime":2127.3900000000003,"endTime":2130.51,"body":"There's so much nuance that"},{"speaker":"Lauren Selley","startTime":2127.3900000000003,"endTime":2130.51,"body":"comes to the knowledge that"},{"speaker":"Lauren Selley","startTime":2130.51,"endTime":2133.15,"body":"you've retained from running"},{"speaker":"Lauren Selley","startTime":2130.51,"endTime":2133.15,"body":"these things in the past from"},{"speaker":"Lauren Selley","startTime":2133.15,"endTime":2135.9300000000003,"body":"the way that, teams operate"},{"speaker":"Lauren Selley","startTime":2133.15,"endTime":2135.9300000000003,"body":"and interface with each other,"},{"speaker":"Lauren Selley","startTime":2136.3,"endTime":2139.2400000000002,"body":"especially when you run global"},{"speaker":"Lauren Selley","startTime":2136.3,"endTime":2139.2400000000002,"body":"teams like I do the things"},{"speaker":"Lauren Selley","startTime":2139.2400000000002,"endTime":2143.61,"body":"between India or Europe and"},{"speaker":"Lauren Selley","startTime":2139.2400000000002,"endTime":2143.61,"body":"the Philippines and South"},{"speaker":"Lauren Selley","startTime":2143.61,"endTime":2144.98,"body":"America and Latin America."},{"speaker":"Lauren Selley","startTime":2144.98,"endTime":2146.0,"body":"We have all of the."},{"speaker":"Lauren Selley","startTime":2146.42,"endTime":2150.13,"body":"Various cultures and the nuance"},{"speaker":"Lauren Selley","startTime":2146.42,"endTime":2150.13,"body":"that comes into that too, and"},{"speaker":"Lauren Selley","startTime":2150.1600000000003,"endTime":2151.9300000000003,"body":"all of that can't be automated."},{"speaker":"Lauren Selley","startTime":2152.2200000000003,"endTime":2156.82,"body":"It's an amazing tool to have"},{"speaker":"Lauren Selley","startTime":2152.2200000000003,"endTime":2156.82,"body":"technology, AI, everything"},{"speaker":"Lauren Selley","startTime":2156.82,"endTime":2159.65,"body":"helping you with all of the"},{"speaker":"Lauren Selley","startTime":2156.82,"endTime":2159.65,"body":"mundane, but PM's here to stay."},{"speaker":"Lauren Selley","startTime":2159.65,"endTime":2162.8,"body":"We're people, and that"},{"speaker":"Lauren Selley","startTime":2159.65,"endTime":2162.8,"body":"role is going to exist."},{"speaker":"Galen Low","startTime":2163.26,"endTime":2163.77,"body":"I love that."},{"speaker":"Galen Low","startTime":2164.5950000000003,"endTime":2165.775,"body":"Nuance and people."},{"speaker":"Galen Low","startTime":2166.255,"endTime":2168.895,"body":"My last question actually was"},{"speaker":"Galen Low","startTime":2166.255,"endTime":2168.895,"body":"like, So what do we think?"},{"speaker":"Galen Low","startTime":2169.195,"endTime":2170.715,"body":"Should the future"},{"speaker":"Galen Low","startTime":2169.195,"endTime":2170.715,"body":"be the PMO show?"},{"speaker":"Galen Low","startTime":2170.715,"endTime":2172.145,"body":"Or should it go the"},{"speaker":"Galen Low","startTime":2170.715,"endTime":2172.145,"body":"way of the dodo?"},{"speaker":"Galen Low","startTime":2172.155,"endTime":2174.9550000000004,"body":"And I think a resounding"},{"speaker":"Galen Low","startTime":2172.155,"endTime":2174.9550000000004,"body":"PMO is here to stay."},{"speaker":"Galen Low","startTime":2175.065,"endTime":2176.4150000000004,"body":"It can be an innovation hub."},{"speaker":"Galen Low","startTime":2176.655,"endTime":2177.735,"body":"We need to keep it human."},{"speaker":"Galen Low","startTime":2177.9350000000004,"endTime":2179.9950000000003,"body":"We need to use AI"},{"speaker":"Galen Low","startTime":2177.9350000000004,"endTime":2179.9950000000003,"body":"to our advantage."},{"speaker":"Galen Low","startTime":2180.045,"endTime":2183.525,"body":"And we need to drive strategy"},{"speaker":"Galen Low","startTime":2180.045,"endTime":2183.525,"body":"more than we need to focus"},{"speaker":"Galen Low","startTime":2183.605,"endTime":2185.105,"body":"only on an iron triangle."},{"speaker":"Galen Low","startTime":2185.405,"endTime":2187.405,"body":"And I think there's some,"},{"speaker":"Galen Low","startTime":2185.405,"endTime":2187.405,"body":"like, how questions now."},{"speaker":"Galen Low","startTime":2187.4350000000004,"endTime":2188.465,"body":"This is why I wanted"},{"speaker":"Galen Low","startTime":2187.4350000000004,"endTime":2188.465,"body":"to get into them."},{"speaker":"Galen Low","startTime":2188.4750000000004,"endTime":2189.1650000000004,"body":"Because okay."},{"speaker":"Galen Low","startTime":2189.51,"endTime":2190.02,"body":"But how?"},{"speaker":"Galen Low","startTime":2190.3,"endTime":2192.5800000000004,"body":"So I've got a question"},{"speaker":"Galen Low","startTime":2190.3,"endTime":2192.5800000000004,"body":"over here from Matthew."},{"speaker":"Galen Low","startTime":2192.96,"endTime":2196.63,"body":"Question is, how can small"},{"speaker":"Galen Low","startTime":2192.96,"endTime":2196.63,"body":"agencies instill a PMO"},{"speaker":"Galen Low","startTime":2197.0,"endTime":2200.11,"body":"when funding is typically"},{"speaker":"Galen Low","startTime":2197.0,"endTime":2200.11,"body":"lacking, leadership buy in is"},{"speaker":"Galen Low","startTime":2200.11,"endTime":2203.6400000000003,"body":"challenging, and the experience"},{"speaker":"Galen Low","startTime":2200.11,"endTime":2203.6400000000003,"body":"of people promoted into the"},{"speaker":"Galen Low","startTime":2203.6400000000003,"endTime":2206.92,"body":"position just don't have the"},{"speaker":"Galen Low","startTime":2203.6400000000003,"endTime":2206.92,"body":"training, and also the agency"},{"speaker":"Galen Low","startTime":2206.9300000000003,"endTime":2208.28,"body":"isn't able to train them up?"},{"speaker":"Galen Low","startTime":2209.55,"endTime":2210.3500000000004,"body":"Where does one start?"},{"speaker":"Galen Low","startTime":2210.3500000000004,"endTime":2211.78,"body":"I might throw that"},{"speaker":"Galen Low","startTime":2210.3500000000004,"endTime":2211.78,"body":"to Lauren first."},{"speaker":"Lauren Selley","startTime":2212.0800000000004,"endTime":2213.5,"body":"I have an"},{"speaker":"Lauren Selley","startTime":2212.0800000000004,"endTime":2213.5,"body":"answer, but I can't tell you"},{"speaker":"Lauren Selley","startTime":2213.5,"endTime":2214.6800000000003,"body":"that you're going to like it."},{"speaker":"Lauren Selley","startTime":2215.6600000000003,"endTime":2217.2000000000003,"body":"And the answer is going"},{"speaker":"Lauren Selley","startTime":2215.6600000000003,"endTime":2217.2000000000003,"body":"to be do it anyway."},{"speaker":"Lauren Selley","startTime":2217.7050000000004,"endTime":2221.405,"body":"You do it anyway, and it's"},{"speaker":"Lauren Selley","startTime":2217.7050000000004,"endTime":2221.405,"body":"not uncommon to see this"},{"speaker":"Lauren Selley","startTime":2221.465,"endTime":2224.8250000000003,"body":"be an answer to how you"},{"speaker":"Lauren Selley","startTime":2221.465,"endTime":2224.8250000000003,"body":"prove the value of something"},{"speaker":"Lauren Selley","startTime":2225.195,"endTime":2226.425,"body":"start showing results."},{"speaker":"Lauren Selley","startTime":2226.4750000000004,"endTime":2228.445,"body":"It's the same way that"},{"speaker":"Lauren Selley","startTime":2226.4750000000004,"endTime":2228.445,"body":"you get promoted in a job."},{"speaker":"Lauren Selley","startTime":2228.7650000000003,"endTime":2231.735,"body":"Do the next role above you"},{"speaker":"Lauren Selley","startTime":2228.7650000000003,"endTime":2231.735,"body":"show that you can handle that"},{"speaker":"Lauren Selley","startTime":2231.735,"endTime":2235.9350000000004,"body":"capability, start optimizing"},{"speaker":"Lauren Selley","startTime":2231.735,"endTime":2235.9350000000004,"body":"process, show how you've"},{"speaker":"Lauren Selley","startTime":2235.9350000000004,"endTime":2238.375,"body":"made an impact in the way"},{"speaker":"Lauren Selley","startTime":2235.9350000000004,"endTime":2238.375,"body":"that things are working and"},{"speaker":"Lauren Selley","startTime":2238.375,"endTime":2241.105,"body":"show how you believe that"},{"speaker":"Lauren Selley","startTime":2238.375,"endTime":2241.105,"body":"you could make more impact,"},{"speaker":"Lauren Selley","startTime":2241.1150000000002,"endTime":2242.335,"body":"create that business case."},{"speaker":"Lauren Selley","startTime":2242.695,"endTime":2244.0950000000003,"body":"Put the why behind it."},{"speaker":"Lauren Selley","startTime":2244.375,"endTime":2247.4950000000003,"body":"The value of the PMO again"},{"speaker":"Lauren Selley","startTime":2244.375,"endTime":2247.4950000000003,"body":"is coming back to being"},{"speaker":"Lauren Selley","startTime":2247.5950000000003,"endTime":2251.0750000000003,"body":"able to support these"},{"speaker":"Lauren Selley","startTime":2247.5950000000003,"endTime":2251.0750000000003,"body":"bigger organizational goals."},{"speaker":"Lauren Selley","startTime":2251.125,"endTime":2256.5550000000003,"body":"And if we can get people away"},{"speaker":"Lauren Selley","startTime":2251.125,"endTime":2256.5550000000003,"body":"from the stigma of the name and"},{"speaker":"Lauren Selley","startTime":2256.5550000000003,"endTime":2260.255,"body":"think about it more as a group"},{"speaker":"Lauren Selley","startTime":2256.5550000000003,"endTime":2260.255,"body":"that is truly trying to help the"},{"speaker":"Lauren Selley","startTime":2260.255,"endTime":2261.9950000000003,"body":"organization meet their goals."},{"speaker":"Lauren Selley","startTime":2262.385,"endTime":2265.155,"body":"Then executives and"},{"speaker":"Lauren Selley","startTime":2262.385,"endTime":2265.155,"body":"leadership start to see it as"},{"speaker":"Lauren Selley","startTime":2265.3450000000003,"endTime":2268.885,"body":"profitability, efficiency, ways"},{"speaker":"Lauren Selley","startTime":2265.3450000000003,"endTime":2268.885,"body":"to actually make money versus"},{"speaker":"Lauren Selley","startTime":2268.885,"endTime":2271.675,"body":"spend money on operations, but"},{"speaker":"Lauren Selley","startTime":2268.885,"endTime":2271.675,"body":"it's hard to get them there"},{"speaker":"Lauren Selley","startTime":2271.675,"endTime":2273.0550000000003,"body":"and you have to prove it first."},{"speaker":"Lauren Selley","startTime":2273.065,"endTime":2273.795,"body":"So do it."},{"speaker":"Lauren Selley","startTime":2273.795,"endTime":2276.215,"body":"Anyway, I'll add 1"},{"speaker":"Lauren Selley","startTime":2273.795,"endTime":2276.215,"body":"tiny extra piece."},{"speaker":"Lauren Selley","startTime":2276.2650000000003,"endTime":2278.5750000000003,"body":"Do it, but collaborate because."},{"speaker":"Lauren Selley","startTime":2279.21,"endTime":2283.7400000000002,"body":"To the point that Olivia"},{"speaker":"Lauren Selley","startTime":2279.21,"endTime":2283.7400000000002,"body":"made earlier, everyone"},{"speaker":"Lauren Selley","startTime":2283.76,"endTime":2287.8700000000003,"body":"has a different level of"},{"speaker":"Lauren Selley","startTime":2283.76,"endTime":2287.8700000000003,"body":"exposure that they experience"},{"speaker":"Lauren Selley","startTime":2287.8700000000003,"endTime":2288.78,"body":"in an organization."},{"speaker":"Lauren Selley","startTime":2289.01,"endTime":2291.3900000000003,"body":"Some people are zoomed way"},{"speaker":"Lauren Selley","startTime":2289.01,"endTime":2291.3900000000003,"body":"out and they're focused on"},{"speaker":"Lauren Selley","startTime":2291.3900000000003,"endTime":2294.3500000000004,"body":"these big picture goals and"},{"speaker":"Lauren Selley","startTime":2291.3900000000003,"endTime":2294.3500000000004,"body":"they have no idea what's going"},{"speaker":"Lauren Selley","startTime":2294.3500000000004,"endTime":2295.61,"body":"down on the tactical ground."},{"speaker":"Lauren Selley","startTime":2295.9100000000003,"endTime":2297.59,"body":"That's when you see people"},{"speaker":"Lauren Selley","startTime":2295.9100000000003,"endTime":2297.59,"body":"who are doing the day to"},{"speaker":"Lauren Selley","startTime":2297.59,"endTime":2300.9700000000003,"body":"day execution so angry at"},{"speaker":"Lauren Selley","startTime":2297.59,"endTime":2300.9700000000003,"body":"management because it's like,"},{"speaker":"Lauren Selley","startTime":2301.23,"endTime":2302.6200000000003,"body":"how far removed can you be?"},{"speaker":"Lauren Selley","startTime":2303.0,"endTime":2305.4900000000002,"body":"Then you have the people that"},{"speaker":"Lauren Selley","startTime":2303.0,"endTime":2305.4900000000002,"body":"are so tactical that they're"},{"speaker":"Lauren Selley","startTime":2305.4900000000002,"endTime":2306.8,"body":"constantly like, this stings."},{"speaker":"Lauren Selley","startTime":2306.82,"endTime":2307.4700000000003,"body":"This doesn't work."},{"speaker":"Lauren Selley","startTime":2307.48,"endTime":2308.32,"body":"We need to fix this."},{"speaker":"Lauren Selley","startTime":2308.795,"endTime":2311.7650000000003,"body":"And they don't have any idea"},{"speaker":"Lauren Selley","startTime":2308.795,"endTime":2311.7650000000003,"body":"what the bigger problems"},{"speaker":"Lauren Selley","startTime":2311.7850000000003,"endTime":2313.565,"body":"are that the organization"},{"speaker":"Lauren Selley","startTime":2311.7850000000003,"endTime":2313.565,"body":"is trying to face."},{"speaker":"Lauren Selley","startTime":2313.925,"endTime":2317.1650000000004,"body":"You only solve these problems"},{"speaker":"Lauren Selley","startTime":2313.925,"endTime":2317.1650000000004,"body":"when you work together and"},{"speaker":"Lauren Selley","startTime":2317.1650000000004,"endTime":2319.255,"body":"bring together these different"},{"speaker":"Lauren Selley","startTime":2317.1650000000004,"endTime":2319.255,"body":"mindsets and different levels,"},{"speaker":"Lauren Selley","startTime":2319.255,"endTime":2321.355,"body":"so do it, but collaborate."},{"speaker":"Lauren Selley","startTime":2322.085,"endTime":2323.0550000000003,"body":"Don't work in a silo."},{"speaker":"Galen Low","startTime":2323.195,"endTime":2323.445,"body":"Love it."},{"speaker":"Galen Low","startTime":2323.445,"endTime":2325.7450000000003,"body":"Yeah, it's the isolation"},{"speaker":"Galen Low","startTime":2323.445,"endTime":2325.7450000000003,"body":"that's created those negative"},{"speaker":"Galen Low","startTime":2325.7450000000003,"endTime":2326.775,"body":"stereotypes in the first place."},{"speaker":"Galen Low","startTime":2328.105,"endTime":2330.3650000000002,"body":"Another question here, and I"},{"speaker":"Galen Low","startTime":2328.105,"endTime":2330.3650000000002,"body":"think we touched on it here,"},{"speaker":"Galen Low","startTime":2330.3650000000002,"endTime":2331.635,"body":"but I wanted to expand on it."},{"speaker":"Galen Low","startTime":2331.645,"endTime":2334.695,"body":"The question is is there a"},{"speaker":"Galen Low","startTime":2331.645,"endTime":2334.695,"body":"certain size of agency, or"},{"speaker":"Galen Low","startTime":2334.695,"endTime":2337.045,"body":"I'm going to open it up and"},{"speaker":"Galen Low","startTime":2334.695,"endTime":2337.045,"body":"say, or any organization,"},{"speaker":"Galen Low","startTime":2337.065,"endTime":2340.085,"body":"that should or should not"},{"speaker":"Galen Low","startTime":2337.065,"endTime":2340.085,"body":"consider having a PMO?"},{"speaker":"Galen Low","startTime":2340.405,"endTime":2342.965,"body":"I'm wondering, Bruno, if you"},{"speaker":"Galen Low","startTime":2340.405,"endTime":2342.965,"body":"have any thoughts on that?"},{"speaker":"Bruno Morgante","startTime":2343.5750000000003,"endTime":2346.315,"body":"I don't have"},{"speaker":"Bruno Morgante","startTime":2343.5750000000003,"endTime":2346.315,"body":"a number of projects or a"},{"speaker":"Bruno Morgante","startTime":2346.315,"endTime":2350.145,"body":"size of projects in mind,"},{"speaker":"Bruno Morgante","startTime":2346.315,"endTime":2350.145,"body":"but definitely there is there"},{"speaker":"Bruno Morgante","startTime":2350.145,"endTime":2353.4550000000004,"body":"might be like if you're, if"},{"speaker":"Bruno Morgante","startTime":2350.145,"endTime":2353.4550000000004,"body":"your company is doing two,"},{"speaker":"Bruno Morgante","startTime":2353.4550000000004,"endTime":2357.125,"body":"three projects, 10 projects,"},{"speaker":"Bruno Morgante","startTime":2353.4550000000004,"endTime":2357.125,"body":"you probably don't need that."},{"speaker":"Bruno Morgante","startTime":2357.2650000000003,"endTime":2359.135,"body":"You don't need that"},{"speaker":"Bruno Morgante","startTime":2357.2650000000003,"endTime":2359.135,"body":"type of structure."},{"speaker":"Bruno Morgante","startTime":2359.525,"endTime":2364.3050000000003,"body":"Unless those are big,"},{"speaker":"Bruno Morgante","startTime":2359.525,"endTime":2364.3050000000003,"body":"important projects, then it"},{"speaker":"Bruno Morgante","startTime":2364.3050000000003,"endTime":2366.5750000000003,"body":"might be the case in general."},{"speaker":"Bruno Morgante","startTime":2366.795,"endTime":2372.8450000000003,"body":"I am pro structure, pro PMOs,"},{"speaker":"Bruno Morgante","startTime":2366.795,"endTime":2372.8450000000003,"body":"as you can imagine, but I am"},{"speaker":"Bruno Morgante","startTime":2372.8450000000003,"endTime":2376.4350000000004,"body":"the first one saying it really"},{"speaker":"Bruno Morgante","startTime":2372.8450000000003,"endTime":2376.4350000000004,"body":"depends from from your reality."},{"speaker":"Bruno Morgante","startTime":2376.8250000000003,"endTime":2377.505,"body":"And sometimes."},{"speaker":"Bruno Morgante","startTime":2378.3,"endTime":2381.9300000000003,"body":"It happens to me when I speak"},{"speaker":"Bruno Morgante","startTime":2378.3,"endTime":2381.9300000000003,"body":"with small startups and I ask"},{"speaker":"Bruno Morgante","startTime":2381.9300000000003,"endTime":2383.9100000000003,"body":"them, what is a project for you?"},{"speaker":"Bruno Morgante","startTime":2384.15,"endTime":2387.46,"body":"And I start the conversation"},{"speaker":"Bruno Morgante","startTime":2384.15,"endTime":2387.46,"body":"from that discussion."},{"speaker":"Bruno Morgante","startTime":2387.4900000000002,"endTime":2390.1000000000004,"body":"And sometimes it's"},{"speaker":"Bruno Morgante","startTime":2387.4900000000002,"endTime":2390.1000000000004,"body":"not really a project."},{"speaker":"Bruno Morgante","startTime":2390.1600000000003,"endTime":2392.77,"body":"They have something else"},{"speaker":"Bruno Morgante","startTime":2390.1600000000003,"endTime":2392.77,"body":"going on and they think"},{"speaker":"Bruno Morgante","startTime":2392.78,"endTime":2394.92,"body":"that they refer to it as"},{"speaker":"Bruno Morgante","startTime":2392.78,"endTime":2394.92,"body":"a project, but it is not."},{"speaker":"Bruno Morgante","startTime":2394.98,"endTime":2399.25,"body":"But then again, think about if"},{"speaker":"Bruno Morgante","startTime":2394.98,"endTime":2399.25,"body":"the organization decides for"},{"speaker":"Bruno Morgante","startTime":2399.25,"endTime":2403.0,"body":"whatever reason to implement"},{"speaker":"Bruno Morgante","startTime":2399.25,"endTime":2403.0,"body":"a project management office,"},{"speaker":"Bruno Morgante","startTime":2403.59,"endTime":2408.4500000000003,"body":"it doesn't have to be 25"},{"speaker":"Bruno Morgante","startTime":2403.59,"endTime":2408.4500000000003,"body":"people PMO, it could be a 1"},{"speaker":"Bruno Morgante","startTime":2408.4700000000003,"endTime":2411.23,"body":"person PMO, a 2, 3 people PMO."},{"speaker":"Bruno Morgante","startTime":2411.25,"endTime":2411.88,"body":"It depends."},{"speaker":"Bruno Morgante","startTime":2411.88,"endTime":2414.041,"body":"It really depends from"},{"speaker":"Bruno Morgante","startTime":2411.88,"endTime":2414.041,"body":"the approach and what"},{"speaker":"Bruno Morgante","startTime":2414.081,"endTime":2414.628,"body":"we want to achieve."},{"speaker":"Olivia Montgomery","startTime":2414.628,"endTime":2416.291,"body":"Yeah,"},{"speaker":"Olivia Montgomery","startTime":2414.628,"endTime":2416.291,"body":"I would say 1 thing you"},{"speaker":"Olivia Montgomery","startTime":2416.291,"endTime":2419.5510000000004,"body":"could look for is if there's"},{"speaker":"Olivia Montgomery","startTime":2416.291,"endTime":2419.5510000000004,"body":"competing priorities, which."},{"speaker":"Olivia Montgomery","startTime":2420.0110000000004,"endTime":2422.911,"body":"There almost always are"},{"speaker":"Olivia Montgomery","startTime":2420.0110000000004,"endTime":2422.911,"body":"competing priorities, so yeah,"},{"speaker":"Olivia Montgomery","startTime":2422.911,"endTime":2426.4410000000003,"body":"once you've hit a certain"},{"speaker":"Olivia Montgomery","startTime":2422.911,"endTime":2426.4410000000003,"body":"level of maybe it's a dollar"},{"speaker":"Olivia Montgomery","startTime":2426.4410000000003,"endTime":2429.1310000000003,"body":"amount and you want to keep an"},{"speaker":"Olivia Montgomery","startTime":2426.4410000000003,"endTime":2429.1310000000003,"body":"eye on that, investment where"},{"speaker":"Olivia Montgomery","startTime":2429.1310000000003,"endTime":2432.771,"body":"it's going, but in general,"},{"speaker":"Olivia Montgomery","startTime":2429.1310000000003,"endTime":2432.771,"body":"ideally, you want the PMO to be"},{"speaker":"Olivia Montgomery","startTime":2432.771,"endTime":2435.771,"body":"positioned in the most neutral"},{"speaker":"Olivia Montgomery","startTime":2432.771,"endTime":2435.771,"body":"position possible within the"},{"speaker":"Olivia Montgomery","startTime":2435.771,"endTime":2439.371,"body":"company, so that they're not,"},{"speaker":"Olivia Montgomery","startTime":2435.771,"endTime":2439.371,"body":"they don't have to adhere"},{"speaker":"Olivia Montgomery","startTime":2439.371,"endTime":2442.6910000000003,"body":"to, they don't only report to"},{"speaker":"Olivia Montgomery","startTime":2439.371,"endTime":2442.6910000000003,"body":"the CTO or CIO, or they only"},{"speaker":"Olivia Montgomery","startTime":2443.251,"endTime":2445.9010000000003,"body":"report to operations, you"},{"speaker":"Olivia Montgomery","startTime":2443.251,"endTime":2445.9010000000003,"body":"would like them placed in the"},{"speaker":"Olivia Montgomery","startTime":2445.9010000000003,"endTime":2448.021,"body":"most neutral place possible."},{"speaker":"Olivia Montgomery","startTime":2448.5710000000004,"endTime":2452.791,"body":"And so anytime you have opposing"},{"speaker":"Olivia Montgomery","startTime":2448.5710000000004,"endTime":2452.791,"body":"ideas, operations wants this,"},{"speaker":"Olivia Montgomery","startTime":2452.8210000000004,"endTime":2456.7110000000002,"body":"HR wants this, IT needs this,"},{"speaker":"Olivia Montgomery","startTime":2452.8210000000004,"endTime":2456.7110000000002,"body":"that's definitely where you"},{"speaker":"Olivia Montgomery","startTime":2456.7110000000002,"endTime":2460.371,"body":"need a PMO to help manage"},{"speaker":"Olivia Montgomery","startTime":2456.7110000000002,"endTime":2460.371,"body":"and be that neutral space."},{"speaker":"Olivia Montgomery","startTime":2460.6110000000003,"endTime":2463.411,"body":"Because if you don't create"},{"speaker":"Olivia Montgomery","startTime":2460.6110000000003,"endTime":2463.411,"body":"a neutral space, everybody's"},{"speaker":"Olivia Montgomery","startTime":2463.411,"endTime":2466.3210000000004,"body":"going to take their sides and"},{"speaker":"Olivia Montgomery","startTime":2463.411,"endTime":2466.3210000000004,"body":"take their departments and their"},{"speaker":"Olivia Montgomery","startTime":2466.3210000000004,"endTime":2468.521,"body":"own motivations and just clash."},{"speaker":"Olivia Montgomery","startTime":2468.811,"endTime":2471.501,"body":"So you need that neutral"},{"speaker":"Olivia Montgomery","startTime":2468.811,"endTime":2471.501,"body":"ground and a PMO creates that."},{"speaker":"Galen Low","startTime":2471.8410000000003,"endTime":2473.391,"body":"Oh, that"},{"speaker":"Galen Low","startTime":2471.8410000000003,"endTime":2473.391,"body":"sort of mediator of"},{"speaker":"Galen Low","startTime":2473.391,"endTime":2474.451,"body":"conflicting interests."},{"speaker":"Galen Low","startTime":2474.8610000000003,"endTime":2477.8610000000003,"body":"I really like this next question"},{"speaker":"Galen Low","startTime":2474.8610000000003,"endTime":2477.8610000000003,"body":"from one of our members here."},{"speaker":"Galen Low","startTime":2478.121,"endTime":2479.431,"body":"It was very much a how question."},{"speaker":"Galen Low","startTime":2479.731,"endTime":2480.5710000000004,"body":"I think it's a good"},{"speaker":"Galen Low","startTime":2479.731,"endTime":2480.5710000000004,"body":"one because we haven't"},{"speaker":"Galen Low","startTime":2480.5710000000004,"endTime":2481.271,"body":"really talked about it."},{"speaker":"Galen Low","startTime":2481.371,"endTime":2483.5110000000004,"body":"The question is what"},{"speaker":"Galen Low","startTime":2481.371,"endTime":2483.5110000000004,"body":"recommendations do you have to"},{"speaker":"Galen Low","startTime":2483.5110000000004,"endTime":2486.561,"body":"help shift your team's mindset,"},{"speaker":"Galen Low","startTime":2483.5110000000004,"endTime":2486.561,"body":"your PM team's mindset from"},{"speaker":"Galen Low","startTime":2486.561,"endTime":2490.731,"body":"processes and best practices"},{"speaker":"Galen Low","startTime":2486.561,"endTime":2490.731,"body":"being presented as robotic"},{"speaker":"Galen Low","startTime":2490.741,"endTime":2493.9210000000003,"body":"and mandated towards like a"},{"speaker":"Galen Low","startTime":2490.741,"endTime":2493.9210000000003,"body":"framework of supporting the why,"},{"speaker":"Galen Low","startTime":2493.9610000000002,"endTime":2495.8210000000004,"body":"like we talked about what does,"},{"speaker":"Galen Low","startTime":2493.9610000000002,"endTime":2495.8210000000004,"body":"what is the way that you can"},{"speaker":"Galen Low","startTime":2495.8210000000004,"endTime":2499.6890000000003,"body":"get your PMs to like embody this"},{"speaker":"Galen Low","startTime":2495.8210000000004,"endTime":2499.6890000000003,"body":"mindset and reflect it into your"},{"speaker":"Galen Low","startTime":2499.6890000000003,"endTime":2501.799,"body":"organization to start the shift?"},{"speaker":"Lauren Selley","startTime":2502.219,"endTime":2503.0690000000004,"body":"I can take that."},{"speaker":"Lauren Selley","startTime":2503.1090000000004,"endTime":2503.489,"body":"It's."},{"speaker":"Lauren Selley","startTime":2503.934,"endTime":2507.1240000000003,"body":"I don't mean to oversimplify it,"},{"speaker":"Lauren Selley","startTime":2503.934,"endTime":2507.1240000000003,"body":"but if you've heard of the five"},{"speaker":"Lauren Selley","startTime":2507.1240000000003,"endTime":2508.784,"body":"why's, it is there for a reason."},{"speaker":"Lauren Selley","startTime":2508.784,"endTime":2510.9840000000004,"body":"You ask why that needs to exist."},{"speaker":"Lauren Selley","startTime":2510.9840000000004,"endTime":2513.224,"body":"You ask why that is a challenge."},{"speaker":"Lauren Selley","startTime":2513.2340000000004,"endTime":2516.614,"body":"And then you try to understand"},{"speaker":"Lauren Selley","startTime":2513.2340000000004,"endTime":2516.614,"body":"the underlying issues"},{"speaker":"Lauren Selley","startTime":2516.664,"endTime":2518.8940000000002,"body":"behind that and understand"},{"speaker":"Lauren Selley","startTime":2516.664,"endTime":2518.8940000000002,"body":"why those are happening."},{"speaker":"Lauren Selley","startTime":2518.9440000000004,"endTime":2523.204,"body":"So many people are so quick"},{"speaker":"Lauren Selley","startTime":2518.9440000000004,"endTime":2523.204,"body":"to prescribe what they think"},{"speaker":"Lauren Selley","startTime":2523.3140000000003,"endTime":2528.094,"body":"needs to change without truly"},{"speaker":"Lauren Selley","startTime":2523.3140000000003,"endTime":2528.094,"body":"getting to the root cause."},{"speaker":"Lauren Selley","startTime":2528.429,"endTime":2531.4790000000003,"body":"Of what the underlying"},{"speaker":"Lauren Selley","startTime":2528.429,"endTime":2531.4790000000003,"body":"issues are, right?"},{"speaker":"Lauren Selley","startTime":2531.489,"endTime":2535.4390000000003,"body":"So really trying to distill"},{"speaker":"Lauren Selley","startTime":2531.489,"endTime":2535.4390000000003,"body":"the challenges saying"},{"speaker":"Lauren Selley","startTime":2535.4390000000003,"endTime":2536.389,"body":"something is a problem."},{"speaker":"Lauren Selley","startTime":2536.4390000000003,"endTime":2537.289,"body":"People are burnt out."},{"speaker":"Lauren Selley","startTime":2537.6490000000003,"endTime":2538.539,"body":"We need to fix that."},{"speaker":"Lauren Selley","startTime":2538.869,"endTime":2540.2690000000002,"body":"That's a real hard"},{"speaker":"Lauren Selley","startTime":2538.869,"endTime":2540.2690000000002,"body":"problem to fix."},{"speaker":"Lauren Selley","startTime":2540.2690000000002,"endTime":2542.059,"body":"If you don't understand"},{"speaker":"Lauren Selley","startTime":2540.2690000000002,"endTime":2542.059,"body":"why people are burned out."},{"speaker":"Lauren Selley","startTime":2542.059,"endTime":2543.3390000000004,"body":"We ask them to work"},{"speaker":"Lauren Selley","startTime":2542.059,"endTime":2543.3390000000004,"body":"too many hours."},{"speaker":"Lauren Selley","startTime":2543.349,"endTime":2543.7490000000003,"body":"Why?"},{"speaker":"Lauren Selley","startTime":2543.974,"endTime":2547.2140000000004,"body":"Our projects are overestimate"},{"speaker":"Lauren Selley","startTime":2543.974,"endTime":2547.2140000000004,"body":"or underestimated and we"},{"speaker":"Lauren Selley","startTime":2547.2140000000004,"endTime":2547.924,"body":"don't have enough time."},{"speaker":"Lauren Selley","startTime":2547.934,"endTime":2548.8340000000003,"body":"Why is that happening?"},{"speaker":"Lauren Selley","startTime":2548.8940000000002,"endTime":2549.304,"body":"Okay."},{"speaker":"Lauren Selley","startTime":2549.3140000000003,"endTime":2552.1940000000004,"body":"When we estimate, we normally"},{"speaker":"Lauren Selley","startTime":2549.3140000000003,"endTime":2552.1940000000004,"body":"get handed off something"},{"speaker":"Lauren Selley","startTime":2552.204,"endTime":2554.094,"body":"from the sales team that"},{"speaker":"Lauren Selley","startTime":2552.204,"endTime":2554.094,"body":"doesn't have enough."},{"speaker":"Lauren Selley","startTime":2554.414,"endTime":2555.3340000000003,"body":"How is that happening?"},{"speaker":"Lauren Selley","startTime":2555.3340000000003,"endTime":2557.6940000000004,"body":"You have to really"},{"speaker":"Lauren Selley","startTime":2555.3340000000003,"endTime":2557.6940000000004,"body":"get to the root."},{"speaker":"Lauren Selley","startTime":2558.389,"endTime":2560.4590000000003,"body":"To understand the"},{"speaker":"Lauren Selley","startTime":2558.389,"endTime":2560.4590000000003,"body":"downstream effects."},{"speaker":"Lauren Selley","startTime":2560.5190000000002,"endTime":2564.759,"body":"And once you understand that,"},{"speaker":"Lauren Selley","startTime":2560.5190000000002,"endTime":2564.759,"body":"you really can eliminate so many"},{"speaker":"Lauren Selley","startTime":2564.779,"endTime":2567.039,"body":"things with one salt, right?"},{"speaker":"Lauren Selley","startTime":2567.059,"endTime":2569.6490000000003,"body":"There's so many downstream"},{"speaker":"Lauren Selley","startTime":2567.059,"endTime":2569.6490000000003,"body":"challenges that can come"},{"speaker":"Lauren Selley","startTime":2569.6490000000003,"endTime":2573.0890000000004,"body":"from one problem, but"},{"speaker":"Lauren Selley","startTime":2569.6490000000003,"endTime":2573.0890000000004,"body":"often people only see that"},{"speaker":"Lauren Selley","startTime":2573.3390000000004,"endTime":2574.289,"body":"bigger issue at the end."},{"speaker":"Lauren Selley","startTime":2574.489,"endTime":2577.0690000000004,"body":"So you just have to dig"},{"speaker":"Lauren Selley","startTime":2574.489,"endTime":2577.0690000000004,"body":"in and keep getting to"},{"speaker":"Lauren Selley","startTime":2577.0690000000004,"endTime":2577.824,"body":"the root cause of it."},{"speaker":"Bruno Morgante","startTime":2578.1240000000003,"endTime":2580.344,"body":"If I"},{"speaker":"Bruno Morgante","startTime":2578.1240000000003,"endTime":2580.344,"body":"can add a bit, the same"},{"speaker":"Bruno Morgante","startTime":2580.344,"endTime":2582.0840000000003,"body":"approach works very well."},{"speaker":"Bruno Morgante","startTime":2582.0840000000003,"endTime":2586.3340000000003,"body":"Also, when in you are running a"},{"speaker":"Bruno Morgante","startTime":2582.0840000000003,"endTime":2586.3340000000003,"body":"PMO and you start seeing project"},{"speaker":"Bruno Morgante","startTime":2586.3340000000003,"endTime":2592.074,"body":"managers that are somehow"},{"speaker":"Bruno Morgante","startTime":2586.3340000000003,"endTime":2592.074,"body":"not willing to follow your"},{"speaker":"Bruno Morgante","startTime":2592.074,"endTime":2593.424,"body":"directions, that's the same."},{"speaker":"Bruno Morgante","startTime":2593.474,"endTime":2594.3140000000003,"body":"Ask the why."},{"speaker":"Bruno Morgante","startTime":2594.3740000000003,"endTime":2597.119,"body":"Ask why is that why"},{"speaker":"Bruno Morgante","startTime":2594.3740000000003,"endTime":2597.119,"body":"you don't want to?"},{"speaker":"Bruno Morgante","startTime":2597.739,"endTime":2600.6290000000004,"body":"Produce your project status"},{"speaker":"Bruno Morgante","startTime":2597.739,"endTime":2600.6290000000004,"body":"report at the end of the week."},{"speaker":"Bruno Morgante","startTime":2601.119,"endTime":2603.6490000000003,"body":"And you frequently are going"},{"speaker":"Bruno Morgante","startTime":2601.119,"endTime":2603.6490000000003,"body":"to realize it's not because"},{"speaker":"Bruno Morgante","startTime":2603.6490000000003,"endTime":2607.1090000000004,"body":"the PM is lazy, but it's just"},{"speaker":"Bruno Morgante","startTime":2603.6490000000003,"endTime":2607.1090000000004,"body":"because if they tell the truth,"},{"speaker":"Bruno Morgante","startTime":2607.6690000000003,"endTime":2610.969,"body":"maybe a manager is going to"},{"speaker":"Bruno Morgante","startTime":2607.6690000000003,"endTime":2610.969,"body":"finger pointing at them and say"},{"speaker":"Bruno Morgante","startTime":2610.969,"endTime":2612.4790000000003,"body":"you PM are not doing the job."},{"speaker":"Bruno Morgante","startTime":2612.994,"endTime":2616.7140000000004,"body":"Or because whatever they write,"},{"speaker":"Bruno Morgante","startTime":2612.994,"endTime":2616.7140000000004,"body":"nobody's reading the report."},{"speaker":"Bruno Morgante","startTime":2616.954,"endTime":2619.594,"body":"So then the problem"},{"speaker":"Bruno Morgante","startTime":2616.954,"endTime":2619.594,"body":"is not the PM is not"},{"speaker":"Bruno Morgante","startTime":2619.594,"endTime":2620.634,"body":"doing the status report."},{"speaker":"Bruno Morgante","startTime":2620.684,"endTime":2624.684,"body":"The problem is much bigger is"},{"speaker":"Bruno Morgante","startTime":2620.684,"endTime":2624.684,"body":"the organization is not ready to"},{"speaker":"Bruno Morgante","startTime":2624.784,"endTime":2626.0240000000003,"body":"have that type of conversation."},{"speaker":"Bruno Morgante","startTime":2626.0240000000003,"endTime":2630.184,"body":"And you can take that and"},{"speaker":"Bruno Morgante","startTime":2626.0240000000003,"endTime":2630.184,"body":"bring it to the right table."},{"speaker":"Bruno Morgante","startTime":2630.324,"endTime":2631.9840000000004,"body":"Having the discussion"},{"speaker":"Bruno Morgante","startTime":2630.324,"endTime":2631.9840000000004,"body":"to the right table."},{"speaker":"Galen Low","startTime":2632.2740000000003,"endTime":2633.684,"body":"I'm going to"},{"speaker":"Galen Low","startTime":2632.2740000000003,"endTime":2633.684,"body":"conflate two questions here"},{"speaker":"Galen Low","startTime":2633.684,"endTime":2635.494,"body":"because, we've been talking"},{"speaker":"Galen Low","startTime":2633.684,"endTime":2635.494,"body":"about project managers."},{"speaker":"Galen Low","startTime":2635.494,"endTime":2636.514,"body":"I have a project manager bias."},{"speaker":"Galen Low","startTime":2637.0040000000004,"endTime":2640.424,"body":"But the question I'm going to"},{"speaker":"Galen Low","startTime":2637.0040000000004,"endTime":2640.424,"body":"conflate is, do the panelists"},{"speaker":"Galen Low","startTime":2640.424,"endTime":2644.884,"body":"think that a PMO is more of an"},{"speaker":"Galen Low","startTime":2640.424,"endTime":2644.884,"body":"operations role, or more of a"},{"speaker":"Galen Low","startTime":2644.884,"endTime":2646.844,"body":"senior PM slash director role?"},{"speaker":"Galen Low","startTime":2647.0640000000003,"endTime":2649.7940000000003,"body":"And also, to conflate a"},{"speaker":"Galen Low","startTime":2647.0640000000003,"endTime":2649.7940000000003,"body":"question with another one, can"},{"speaker":"Galen Low","startTime":2649.7940000000003,"endTime":2652.344,"body":"we talk about some of the non"},{"speaker":"Galen Low","startTime":2649.7940000000003,"endTime":2652.344,"body":"PM roles, the administrative"},{"speaker":"Galen Low","startTime":2652.344,"endTime":2655.704,"body":"support that supports a PMO,"},{"speaker":"Galen Low","startTime":2652.344,"endTime":2655.704,"body":"and what kind of skill set"},{"speaker":"Galen Low","startTime":2655.744,"endTime":2657.0240000000003,"body":"or mindset they should have?"},{"speaker":"Lauren Selley","startTime":2657.3540000000003,"endTime":2659.404,"body":"The first"},{"speaker":"Lauren Selley","startTime":2657.3540000000003,"endTime":2659.404,"body":"question, or the first part"},{"speaker":"Lauren Selley","startTime":2659.404,"endTime":2662.514,"body":"of the question, I don't"},{"speaker":"Lauren Selley","startTime":2659.404,"endTime":2662.514,"body":"think that, again, we touched"},{"speaker":"Lauren Selley","startTime":2662.514,"endTime":2664.264,"body":"on this a little bit before,"},{"speaker":"Lauren Selley","startTime":2662.514,"endTime":2664.264,"body":"but I don't think that you"},{"speaker":"Lauren Selley","startTime":2664.264,"endTime":2667.244,"body":"would say this is a director"},{"speaker":"Lauren Selley","startTime":2664.264,"endTime":2667.244,"body":"role or a head of PM role."},{"speaker":"Lauren Selley","startTime":2667.244,"endTime":2669.594,"body":"It has to be a collaborative"},{"speaker":"Lauren Selley","startTime":2667.244,"endTime":2669.594,"body":"effort between everyone in"},{"speaker":"Lauren Selley","startTime":2669.6040000000003,"endTime":2673.494,"body":"all parts of the organization"},{"speaker":"Lauren Selley","startTime":2669.6040000000003,"endTime":2673.494,"body":"and in multiple departments."},{"speaker":"Lauren Selley","startTime":2673.494,"endTime":2675.5640000000003,"body":"I don't even know if we've"},{"speaker":"Lauren Selley","startTime":2673.494,"endTime":2675.5640000000003,"body":"talked about that necessarily,"},{"speaker":"Lauren Selley","startTime":2675.5640000000003,"endTime":2676.744,"body":"but this is cross functional."},{"speaker":"Lauren Selley","startTime":2677.114,"endTime":2679.924,"body":"If only project managers"},{"speaker":"Lauren Selley","startTime":2677.114,"endTime":2679.924,"body":"are the ones trying to"},{"speaker":"Lauren Selley","startTime":2679.924,"endTime":2683.4640000000004,"body":"solution for these things,"},{"speaker":"Lauren Selley","startTime":2679.924,"endTime":2683.4640000000004,"body":"but they're solutioning them."},{"speaker":"Lauren Selley","startTime":2683.784,"endTime":2686.6440000000002,"body":"For things that impact"},{"speaker":"Lauren Selley","startTime":2683.784,"endTime":2686.6440000000002,"body":"other departments, that's"},{"speaker":"Lauren Selley","startTime":2686.6440000000002,"endTime":2689.574,"body":"a quick way to get a lot"},{"speaker":"Lauren Selley","startTime":2686.6440000000002,"endTime":2689.574,"body":"of people to hate you."},{"speaker":"Lauren Selley","startTime":2690.164,"endTime":2692.574,"body":"That's the reason why we have"},{"speaker":"Lauren Selley","startTime":2690.164,"endTime":2692.574,"body":"this allergic reaction to"},{"speaker":"Lauren Selley","startTime":2692.574,"endTime":2694.844,"body":"process because you hear a bunch"},{"speaker":"Lauren Selley","startTime":2692.574,"endTime":2694.844,"body":"of project managers get in a"},{"speaker":"Lauren Selley","startTime":2694.844,"endTime":2696.094,"body":"room together and then they go."},{"speaker":"Lauren Selley","startTime":2696.424,"endTime":2698.554,"body":"Oh, the entire company,"},{"speaker":"Lauren Selley","startTime":2696.424,"endTime":2698.554,"body":"this is the way we deliver"},{"speaker":"Lauren Selley","startTime":2698.574,"endTime":2701.6940000000004,"body":"projects now and you over here"},{"speaker":"Lauren Selley","startTime":2698.574,"endTime":2701.6940000000004,"body":"that had no input into this."},{"speaker":"Lauren Selley","startTime":2702.1240000000003,"endTime":2703.4440000000004,"body":"That's how you"},{"speaker":"Lauren Selley","startTime":2702.1240000000003,"endTime":2703.4440000000004,"body":"have to do it, too."},{"speaker":"Lauren Selley","startTime":2703.6240000000003,"endTime":2705.634,"body":"They might have a completely"},{"speaker":"Lauren Selley","startTime":2703.6240000000003,"endTime":2705.634,"body":"different perspective."},{"speaker":"Lauren Selley","startTime":2705.6440000000002,"endTime":2707.614,"body":"So don't think"},{"speaker":"Lauren Selley","startTime":2705.6440000000002,"endTime":2707.614,"body":"it's a title thing."},{"speaker":"Lauren Selley","startTime":2707.8140000000003,"endTime":2709.0840000000003,"body":"Collaborative to the core."},{"speaker":"Lauren Selley","startTime":2709.434,"endTime":2711.904,"body":"Sometimes the title makes"},{"speaker":"Lauren Selley","startTime":2709.434,"endTime":2711.904,"body":"a difference in who has"},{"speaker":"Lauren Selley","startTime":2711.914,"endTime":2715.844,"body":"the authority to start it"},{"speaker":"Lauren Selley","startTime":2711.914,"endTime":2715.844,"body":"or to approve time or to"},{"speaker":"Lauren Selley","startTime":2715.8740000000003,"endTime":2718.284,"body":"approve budget that can go"},{"speaker":"Lauren Selley","startTime":2715.8740000000003,"endTime":2718.284,"body":"and be allocated towards"},{"speaker":"Lauren Selley","startTime":2718.284,"endTime":2722.7340000000004,"body":"it, but certainly not who"},{"speaker":"Lauren Selley","startTime":2718.284,"endTime":2722.7340000000004,"body":"should be participating only"},{"speaker":"Lauren Selley","startTime":2722.7740000000003,"endTime":2725.114,"body":"and who should be making"},{"speaker":"Lauren Selley","startTime":2722.7740000000003,"endTime":2725.114,"body":"the decisions in a silo."},{"speaker":"Lauren Selley","startTime":2725.404,"endTime":2726.174,"body":"So that's the first part."},{"speaker":"Olivia Montgomery","startTime":2726.594,"endTime":2728.434,"body":"Yeah, I think"},{"speaker":"Olivia Montgomery","startTime":2726.594,"endTime":2728.434,"body":"you should try and identify"},{"speaker":"Olivia Montgomery","startTime":2728.869,"endTime":2732.6690000000003,"body":"The skill sets and the traits"},{"speaker":"Olivia Montgomery","startTime":2728.869,"endTime":2732.6690000000003,"body":"that you need, who is always"},{"speaker":"Olivia Montgomery","startTime":2732.6690000000003,"endTime":2737.5690000000004,"body":"asking, challenging the status"},{"speaker":"Olivia Montgomery","startTime":2732.6690000000003,"endTime":2737.5690000000004,"body":"quo, who's digging deeper, who"},{"speaker":"Olivia Montgomery","startTime":2737.7490000000003,"endTime":2741.6290000000004,"body":"gets people to open up and talk"},{"speaker":"Olivia Montgomery","startTime":2737.7490000000003,"endTime":2741.6290000000004,"body":"transparently and honestly,"},{"speaker":"Olivia Montgomery","startTime":2741.8990000000003,"endTime":2743.5690000000004,"body":"who's able to, do that."},{"speaker":"Olivia Montgomery","startTime":2743.639,"endTime":2744.579,"body":"That's key."},{"speaker":"Olivia Montgomery","startTime":2744.579,"endTime":2748.079,"body":"And that can be anybody, whether"},{"speaker":"Olivia Montgomery","startTime":2744.579,"endTime":2748.079,"body":"they need to be put into a"},{"speaker":"Olivia Montgomery","startTime":2748.079,"endTime":2750.789,"body":"different role based on like"},{"speaker":"Olivia Montgomery","startTime":2748.079,"endTime":2750.789,"body":"your organization's culture."},{"speaker":"Olivia Montgomery","startTime":2751.1290000000004,"endTime":2753.429,"body":"That's going to be case"},{"speaker":"Olivia Montgomery","startTime":2751.1290000000004,"endTime":2753.429,"body":"by case, but try to"},{"speaker":"Olivia Montgomery","startTime":2753.429,"endTime":2754.469,"body":"identify those traits."},{"speaker":"Olivia Montgomery","startTime":2754.469,"endTime":2754.594,"body":"Okay."},{"speaker":"Olivia Montgomery","startTime":2754.904,"endTime":2759.2940000000003,"body":"Dynamic thinking problem solving"},{"speaker":"Olivia Montgomery","startTime":2754.904,"endTime":2759.2940000000003,"body":"always challenging and trying to"},{"speaker":"Olivia Montgomery","startTime":2759.2940000000003,"endTime":2763.1940000000004,"body":"iterate and prioritize and let"},{"speaker":"Olivia Montgomery","startTime":2759.2940000000003,"endTime":2763.1940000000004,"body":"ruthless prioritization mindset."},{"speaker":"Olivia Montgomery","startTime":2763.784,"endTime":2767.1440000000002,"body":"Find those people and amplify"},{"speaker":"Olivia Montgomery","startTime":2763.784,"endTime":2767.1440000000002,"body":"their voices and have them"},{"speaker":"Olivia Montgomery","startTime":2767.1440000000002,"endTime":2771.634,"body":"drive and be like the pivot"},{"speaker":"Olivia Montgomery","startTime":2767.1440000000002,"endTime":2771.634,"body":"point for the collaboration,"},{"speaker":"Olivia Montgomery","startTime":2771.7340000000004,"endTime":2774.284,"body":"because, like I said, they're"},{"speaker":"Olivia Montgomery","startTime":2771.7340000000004,"endTime":2774.284,"body":"the ones that people open up to."},{"speaker":"Olivia Montgomery","startTime":2774.554,"endTime":2775.404,"body":"Lean into that."},{"speaker":"Olivia Montgomery","startTime":2775.414,"endTime":2778.204,"body":"Have them keep doing it because"},{"speaker":"Olivia Montgomery","startTime":2775.414,"endTime":2778.204,"body":"you need to be collaborative."},{"speaker":"Galen Low","startTime":2781.304,"endTime":2782.5840000000003,"body":"All right"},{"speaker":"Galen Low","startTime":2781.304,"endTime":2782.5840000000003,"body":"folks, there you have it."},{"speaker":"Galen Low","startTime":2782.6940000000004,"endTime":2784.844,"body":"As always, if you'd like to"},{"speaker":"Galen Low","startTime":2782.6940000000004,"endTime":2784.844,"body":"join the conversation with"},{"speaker":"Galen Low","startTime":2784.844,"endTime":2787.434,"body":"over a thousand like-minded"},{"speaker":"Galen Low","startTime":2784.844,"endTime":2787.434,"body":"project management champions,"},{"speaker":"Galen Low","startTime":2787.664,"endTime":2788.634,"body":"come join our collective."},{"speaker":"Galen Low","startTime":2788.844,"endTime":2792.094,"body":"Head on over to"},{"speaker":"Galen Low","startTime":2788.844,"endTime":2792.094,"body":"thedigitalprojectmanager.com/membership"},{"speaker":"Galen Low","startTime":2792.1240000000003,"endTime":2792.664,"body":"to learn more."},{"speaker":"Galen Low","startTime":2793.1040000000003,"endTime":2794.9840000000004,"body":"And if you like what you"},{"speaker":"Galen Low","startTime":2793.1040000000003,"endTime":2794.9840000000004,"body":"heard today, please subscribe"},{"speaker":"Galen Low","startTime":2795.0040000000004,"endTime":2797.724,"body":"and stay in touch at"},{"speaker":"Galen Low","startTime":2795.0040000000004,"endTime":2797.724,"body":"thedigitalprojectmanager.com."},{"speaker":"Galen Low","startTime":2798.174,"endTime":2800.17,"body":"Until next time,"},{"speaker":"Galen Low","startTime":2798.174,"endTime":2800.17,"body":"thanks for listening."}]}