{"version":"1.0.0","segments":[{"speaker":"Galen Low","startTime":22.28,"endTime":24.68,"body":"What the"},{"speaker":"Galen Low","startTime":22.28,"endTime":24.68,"body":"heck does a VP of AI do?"},{"speaker":"Tim Fisher","startTime":25.01,"endTime":26.630000000000003,"body":"This title, I"},{"speaker":"Tim Fisher","startTime":25.01,"endTime":26.630000000000003,"body":"think can mean a lot of things."},{"speaker":"Tim Fisher","startTime":26.87,"endTime":28.310000000000002,"body":"This role should be practical."},{"speaker":"Tim Fisher","startTime":28.310000000000002,"endTime":31.28,"body":"It should not be flashy like I"},{"speaker":"Tim Fisher","startTime":28.310000000000002,"endTime":31.28,"body":"have business results in my hip."},{"speaker":"Tim Fisher","startTime":31.580000000000002,"endTime":35.480000000000004,"body":"This like do cool stuff with"},{"speaker":"Tim Fisher","startTime":31.580000000000002,"endTime":35.480000000000004,"body":"AI, which I think people think"},{"speaker":"Tim Fisher","startTime":35.54,"endTime":37.13,"body":"is like the job description."},{"speaker":"Tim Fisher","startTime":37.52,"endTime":40.400000000000006,"body":"I don't think that's"},{"speaker":"Tim Fisher","startTime":37.52,"endTime":40.400000000000006,"body":"valuable to a CEO or a CFO."},{"speaker":"Galen Low","startTime":41.015,"endTime":43.535,"body":"When is the right"},{"speaker":"Galen Low","startTime":41.015,"endTime":43.535,"body":"time or wrong time for an"},{"speaker":"Galen Low","startTime":43.535,"endTime":46.745000000000005,"body":"organization to hire an AI"},{"speaker":"Galen Low","startTime":43.535,"endTime":46.745000000000005,"body":"specialist like yourself"},{"speaker":"Galen Low","startTime":46.745000000000005,"endTime":47.945,"body":"into the leadership team?"},{"speaker":"Tim Fisher","startTime":48.245000000000005,"endTime":50.494,"body":"I think it might"},{"speaker":"Tim Fisher","startTime":48.245000000000005,"endTime":50.494,"body":"be too soon if leadership"},{"speaker":"Tim Fisher","startTime":50.494,"endTime":53.644999999999996,"body":"is still debating whether"},{"speaker":"Tim Fisher","startTime":50.494,"endTime":53.644999999999996,"body":"AI is a fad, no data"},{"speaker":"Tim Fisher","startTime":53.644999999999996,"endTime":57.424,"body":"infrastructure, if your culture"},{"speaker":"Tim Fisher","startTime":53.644999999999996,"endTime":57.424,"body":"punishes experimentation."},{"speaker":"Galen Low","startTime":57.784,"endTime":58.955,"body":"What's the"},{"speaker":"Galen Low","startTime":57.784,"endTime":58.955,"body":"biggest challenge that"},{"speaker":"Galen Low","startTime":58.955,"endTime":60.155,"body":"you see in front of you?"},{"speaker":"Tim Fisher","startTime":60.364000000000004,"endTime":62.525,"body":"The biggest"},{"speaker":"Tim Fisher","startTime":60.364000000000004,"endTime":62.525,"body":"challenge is creating a"},{"speaker":"Tim Fisher","startTime":62.525,"endTime":66.53,"body":"culture of change, a culture"},{"speaker":"Tim Fisher","startTime":62.525,"endTime":66.53,"body":"of failing fast, and a culture"},{"speaker":"Tim Fisher","startTime":66.53,"endTime":68.21000000000001,"body":"of comfort with ambiguity."},{"speaker":"Tim Fisher","startTime":68.72,"endTime":71.96000000000001,"body":"Implementing AI in an"},{"speaker":"Tim Fisher","startTime":68.72,"endTime":71.96000000000001,"body":"organization is way more"},{"speaker":"Tim Fisher","startTime":71.96000000000001,"endTime":73.94,"body":"of a human thing than it"},{"speaker":"Tim Fisher","startTime":71.96000000000001,"endTime":73.94,"body":"is a technology thing."},{"speaker":"Galen Low","startTime":79.86500000000001,"endTime":81.42500000000001,"body":"Welcome to The"},{"speaker":"Galen Low","startTime":79.86500000000001,"endTime":81.42500000000001,"body":"Digital Project Manager"},{"speaker":"Galen Low","startTime":81.42500000000001,"endTime":83.705,"body":"podcast — the show that"},{"speaker":"Galen Low","startTime":81.42500000000001,"endTime":83.705,"body":"helps delivery leaders work"},{"speaker":"Galen Low","startTime":83.705,"endTime":86.705,"body":"smarter, deliver faster, and"},{"speaker":"Galen Low","startTime":83.705,"endTime":86.705,"body":"lead better in the age of AI."},{"speaker":"Galen Low","startTime":87.065,"endTime":90.215,"body":"I'm Galen, and every week we"},{"speaker":"Galen Low","startTime":87.065,"endTime":90.215,"body":"dive into real-world strategies,"},{"speaker":"Galen Low","startTime":90.275,"endTime":93.455,"body":"new tools, proven frameworks,"},{"speaker":"Galen Low","startTime":90.275,"endTime":93.455,"body":"and the occasional war story"},{"speaker":"Galen Low","startTime":93.455,"endTime":94.655,"body":"from the project front lines."},{"speaker":"Galen Low","startTime":95.165,"endTime":96.815,"body":"Whether you're steering"},{"speaker":"Galen Low","startTime":95.165,"endTime":96.815,"body":"massive transformation"},{"speaker":"Galen Low","startTime":96.815,"endTime":99.545,"body":"projects, wrangling AI"},{"speaker":"Galen Low","startTime":96.815,"endTime":99.545,"body":"workflows, or just trying to"},{"speaker":"Galen Low","startTime":99.545,"endTime":102.08500000000001,"body":"keep the chaos under control,"},{"speaker":"Galen Low","startTime":99.545,"endTime":102.08500000000001,"body":"you're in the right place."},{"speaker":"Galen Low","startTime":102.505,"endTime":103.105,"body":"Let's get into it."},{"speaker":"Galen Low","startTime":103.705,"endTime":107.395,"body":"Today we are talking about"},{"speaker":"Galen Low","startTime":103.705,"endTime":107.395,"body":"AI leadership roles within"},{"speaker":"Galen Low","startTime":107.395,"endTime":111.775,"body":"digital first organizations"},{"speaker":"Galen Low","startTime":107.395,"endTime":111.775,"body":"and how hiring an AI executive"},{"speaker":"Galen Low","startTime":111.925,"endTime":114.985,"body":"can impact the way projects"},{"speaker":"Galen Low","startTime":111.925,"endTime":114.985,"body":"and operations run — for"},{"speaker":"Galen Low","startTime":114.985,"endTime":116.33500000000001,"body":"better and for worse."},{"speaker":"Galen Low","startTime":116.635,"endTime":119.875,"body":"With me today is Tim Fisher,"},{"speaker":"Galen Low","startTime":116.635,"endTime":119.875,"body":"the new VP of AI at The Digital"},{"speaker":"Galen Low","startTime":119.875,"endTime":122.145,"body":"Project Manager's parent"},{"speaker":"Galen Low","startTime":119.875,"endTime":122.145,"body":"company, Black \u0026 White Zebra."},{"speaker":"Galen Low","startTime":122.475,"endTime":125.645,"body":"Tim is a deeply experienced"},{"speaker":"Galen Low","startTime":122.475,"endTime":125.645,"body":"media tech executive,"},{"speaker":"Galen Low","startTime":125.675,"endTime":129.065,"body":"entrepreneur, data science"},{"speaker":"Galen Low","startTime":125.675,"endTime":129.065,"body":"geek, and hack engineer,"},{"speaker":"Galen Low","startTime":129.065,"endTime":131.315,"body":"hailing from companies"},{"speaker":"Galen Low","startTime":129.065,"endTime":131.315,"body":"like People Inc. (which is"},{"speaker":"Galen Low","startTime":131.315,"endTime":134.195,"body":"formerly Dotdash Meredith)"},{"speaker":"Galen Low","startTime":131.315,"endTime":134.195,"body":"and retail giant, Target."},{"speaker":"Galen Low","startTime":134.615,"endTime":136.835,"body":"But more than any of those"},{"speaker":"Galen Low","startTime":134.615,"endTime":136.835,"body":"things, Tim is someone who"},{"speaker":"Galen Low","startTime":136.835,"endTime":140.435,"body":"likes to solve problems using"},{"speaker":"Galen Low","startTime":136.835,"endTime":140.435,"body":"people, technology, and a"},{"speaker":"Galen Low","startTime":140.435,"endTime":141.07999999999998,"body":"little bit of cleverness."},{"speaker":"Galen Low","startTime":141.74,"endTime":145.00900000000001,"body":"His role as VP of AI at Black"},{"speaker":"Galen Low","startTime":141.74,"endTime":145.00900000000001,"body":"\u0026 White Zebra is a new role"},{"speaker":"Galen Low","startTime":145.00900000000001,"endTime":146.24,"body":"within our media organization."},{"speaker":"Galen Low","startTime":146.24,"endTime":148.97,"body":"So we're gonna put Tim a bit"},{"speaker":"Galen Low","startTime":146.24,"endTime":148.97,"body":"on the hot seat and unpack"},{"speaker":"Galen Low","startTime":148.97,"endTime":151.549,"body":"what his role is all about"},{"speaker":"Galen Low","startTime":148.97,"endTime":151.549,"body":"and what other pieces need"},{"speaker":"Galen Low","startTime":151.549,"endTime":154.4,"body":"to be in place before an"},{"speaker":"Galen Low","startTime":151.549,"endTime":154.4,"body":"organization can unlock the"},{"speaker":"Galen Low","startTime":154.4,"endTime":155.84,"body":"value of this kind of role."},{"speaker":"Galen Low","startTime":156.245,"endTime":157.834,"body":"Tim, thanks for being"},{"speaker":"Galen Low","startTime":156.245,"endTime":157.834,"body":"here with me today."},{"speaker":"Tim Fisher","startTime":158.075,"endTime":159.315,"body":"Thank"},{"speaker":"Tim Fisher","startTime":158.075,"endTime":159.315,"body":"you very much, Galen."},{"speaker":"Galen Low","startTime":159.635,"endTime":160.535,"body":"And welcome aboard."},{"speaker":"Galen Low","startTime":160.535,"endTime":162.215,"body":"So, yeah, you know, a"},{"speaker":"Galen Low","startTime":160.535,"endTime":162.215,"body":"full disclosure, Tim"},{"speaker":"Galen Low","startTime":162.215,"endTime":162.995,"body":"and I work together."},{"speaker":"Galen Low","startTime":163.264,"endTime":165.994,"body":"He's a new hire and as part"},{"speaker":"Galen Low","startTime":163.264,"endTime":165.994,"body":"of our hazing ritual, I"},{"speaker":"Galen Low","startTime":165.994,"endTime":167.255,"body":"dragged him onto the podcast."},{"speaker":"Galen Low","startTime":167.825,"endTime":169.894,"body":"But I thought it might be"},{"speaker":"Galen Low","startTime":167.825,"endTime":169.894,"body":"a really good lens because"},{"speaker":"Galen Low","startTime":170.135,"endTime":172.744,"body":"there's a lot of organizations"},{"speaker":"Galen Low","startTime":170.135,"endTime":172.744,"body":"out there right now looking"},{"speaker":"Galen Low","startTime":172.744,"endTime":175.234,"body":"for AI leadership to drive"},{"speaker":"Galen Low","startTime":172.744,"endTime":175.234,"body":"their AI strategy or create"},{"speaker":"Galen Low","startTime":175.234,"endTime":178.535,"body":"their AI strategy or unwind"},{"speaker":"Galen Low","startTime":175.234,"endTime":178.535,"body":"and untangle their AI strategy."},{"speaker":"Galen Low","startTime":178.775,"endTime":180.275,"body":"And I think there's a"},{"speaker":"Galen Low","startTime":178.775,"endTime":180.275,"body":"lot of sort of murkiness"},{"speaker":"Galen Low","startTime":180.275,"endTime":181.264,"body":"around what that means."},{"speaker":"Galen Low","startTime":181.505,"endTime":184.715,"body":"Some skepticism, some"},{"speaker":"Galen Low","startTime":181.505,"endTime":184.715,"body":"optimism, some zealots."},{"speaker":"Galen Low","startTime":185.105,"endTime":188.555,"body":"And I thought maybe we could"},{"speaker":"Galen Low","startTime":185.105,"endTime":188.555,"body":"sort of unpack it today, but"},{"speaker":"Galen Low","startTime":188.735,"endTime":190.775,"body":"I joke about the hazing thing,"},{"speaker":"Galen Low","startTime":188.735,"endTime":190.775,"body":"but as soon as we got on a"},{"speaker":"Galen Low","startTime":190.775,"endTime":193.955,"body":"call, I knew I needed to have"},{"speaker":"Galen Low","startTime":190.775,"endTime":193.955,"body":"you on the show because you've"},{"speaker":"Galen Low","startTime":193.955,"endTime":197.225,"body":"admitted to me that you are as"},{"speaker":"Galen Low","startTime":193.955,"endTime":197.225,"body":"nerdy as I'd hoped you'd be."},{"speaker":"Galen Low","startTime":197.495,"endTime":199.805,"body":"And I know that my listeners"},{"speaker":"Galen Low","startTime":197.495,"endTime":199.805,"body":"want to hear the raw sort"},{"speaker":"Galen Low","startTime":199.805,"endTime":203.615,"body":"of like ego free lowdown on"},{"speaker":"Galen Low","startTime":199.805,"endTime":203.615,"body":"the impact that an AI leader"},{"speaker":"Galen Low","startTime":203.615,"endTime":204.995,"body":"can have on an organization."},{"speaker":"Galen Low","startTime":205.325,"endTime":207.545,"body":"And so far, you and I are"},{"speaker":"Galen Low","startTime":205.325,"endTime":207.545,"body":"pretty hit and miss when it"},{"speaker":"Galen Low","startTime":207.545,"endTime":210.575,"body":"comes to following an agenda"},{"speaker":"Galen Low","startTime":207.545,"endTime":210.575,"body":"versus just like going down"},{"speaker":"Galen Low","startTime":210.575,"endTime":211.385,"body":"interesting rabbit holes."},{"speaker":"Galen Low","startTime":211.66,"endTime":214.0,"body":"But here's the tentative"},{"speaker":"Galen Low","startTime":211.66,"endTime":214.0,"body":"roadmap that I've"},{"speaker":"Galen Low","startTime":214.0,"endTime":215.019,"body":"sketched out for us today."},{"speaker":"Galen Low","startTime":215.32,"endTime":218.35,"body":"To start us off, I wanted"},{"speaker":"Galen Low","startTime":215.32,"endTime":218.35,"body":"to get like one big burning"},{"speaker":"Galen Low","startTime":218.35,"endTime":220.54,"body":"question out of the way,"},{"speaker":"Galen Low","startTime":218.35,"endTime":220.54,"body":"like that difficult, direct,"},{"speaker":"Galen Low","startTime":220.54,"endTime":222.25,"body":"and maybe even insulting"},{"speaker":"Galen Low","startTime":220.54,"endTime":222.25,"body":"question that everyone"},{"speaker":"Galen Low","startTime":222.25,"endTime":223.239,"body":"wants to know the answer to."},{"speaker":"Galen Low","startTime":223.54,"endTime":224.889,"body":"But then I'd like to"},{"speaker":"Galen Low","startTime":223.54,"endTime":224.889,"body":"zoom out from that."},{"speaker":"Galen Low","startTime":224.889,"endTime":226.149,"body":"I wanna talk about three things."},{"speaker":"Galen Low","startTime":226.149,"endTime":229.149,"body":"First, I wanted to talk about"},{"speaker":"Galen Low","startTime":226.149,"endTime":229.149,"body":"the skills that someone stepping"},{"speaker":"Galen Low","startTime":229.149,"endTime":233.2,"body":"into an AI exec or leadership"},{"speaker":"Galen Low","startTime":229.149,"endTime":233.2,"body":"role needs to have, as well"},{"speaker":"Galen Low","startTime":233.2,"endTime":235.484,"body":"as like when the right time"},{"speaker":"Galen Low","startTime":233.2,"endTime":235.484,"body":"is to hire for that role."},{"speaker":"Galen Low","startTime":236.15,"endTime":238.88,"body":"Then I'd like to talk about"},{"speaker":"Galen Low","startTime":236.15,"endTime":238.88,"body":"the impact of AI leadership"},{"speaker":"Galen Low","startTime":238.88,"endTime":241.16,"body":"and what that looks like for"},{"speaker":"Galen Low","startTime":238.88,"endTime":241.16,"body":"folks in the trenches who are"},{"speaker":"Galen Low","startTime":241.16,"endTime":243.889,"body":"like delivering projects and"},{"speaker":"Galen Low","startTime":241.16,"endTime":243.889,"body":"tackling day-to-day operations."},{"speaker":"Galen Low","startTime":244.19,"endTime":246.95,"body":"And then lastly, I'd like to"},{"speaker":"Galen Low","startTime":244.19,"endTime":246.95,"body":"zero in on the future, just"},{"speaker":"Galen Low","startTime":246.95,"endTime":250.97,"body":"the future of AI, enhanced ways"},{"speaker":"Galen Low","startTime":246.95,"endTime":250.97,"body":"of working and what that looks"},{"speaker":"Galen Low","startTime":250.97,"endTime":253.82,"body":"like as it pertains to projects"},{"speaker":"Galen Low","startTime":250.97,"endTime":253.82,"body":"and just general operations"},{"speaker":"Galen Low","startTime":254.15,"endTime":256.52,"body":"and maybe even like what we"},{"speaker":"Galen Low","startTime":254.15,"endTime":256.52,"body":"need to be careful about."},{"speaker":"Tim Fisher","startTime":256.82,"endTime":257.69,"body":"That"},{"speaker":"Tim Fisher","startTime":256.82,"endTime":257.69,"body":"sounds wonderful."},{"speaker":"Galen Low","startTime":258.03499999999997,"endTime":259.355,"body":"So as I mentioned"},{"speaker":"Galen Low","startTime":258.03499999999997,"endTime":259.355,"body":"at the top, there's been a"},{"speaker":"Galen Low","startTime":259.355,"endTime":261.755,"body":"lot of talk in my project"},{"speaker":"Galen Low","startTime":259.355,"endTime":261.755,"body":"management communities recently"},{"speaker":"Galen Low","startTime":261.755,"endTime":265.175,"body":"about like the need for AI"},{"speaker":"Galen Low","startTime":261.755,"endTime":265.175,"body":"experts to be at the leadership"},{"speaker":"Galen Low","startTime":265.175,"endTime":267.905,"body":"table in executive roles,"},{"speaker":"Galen Low","startTime":265.175,"endTime":267.905,"body":"in senior leadership roles."},{"speaker":"Galen Low","startTime":268.29499999999996,"endTime":270.54499999999996,"body":"But there's also a lot of people"},{"speaker":"Galen Low","startTime":268.29499999999996,"endTime":270.54499999999996,"body":"who think that like a chief"},{"speaker":"Galen Low","startTime":270.54499999999996,"endTime":273.995,"body":"AI officer or any kind of AI"},{"speaker":"Galen Low","startTime":270.54499999999996,"endTime":273.995,"body":"leadership role is actually not"},{"speaker":"Galen Low","startTime":273.995,"endTime":275.58500000000004,"body":"a real job, or like not yet."},{"speaker":"Galen Low","startTime":275.58500000000004,"endTime":278.405,"body":"Anyways, they say that it's"},{"speaker":"Galen Low","startTime":275.58500000000004,"endTime":278.405,"body":"a bit cart before the horse."},{"speaker":"Galen Low","startTime":278.645,"endTime":280.92499999999995,"body":"It's that hiring move that's"},{"speaker":"Galen Low","startTime":278.645,"endTime":280.92499999999995,"body":"maybe like a little bit more"},{"speaker":"Galen Low","startTime":280.92499999999995,"endTime":282.605,"body":"flashy than it is practical."},{"speaker":"Galen Low","startTime":282.605,"endTime":285.69500000000005,"body":"So I thought I'd be direct"},{"speaker":"Galen Low","startTime":282.605,"endTime":285.69500000000005,"body":"about it and ask you."},{"speaker":"Galen Low","startTime":286.07000000000005,"endTime":288.40999999999997,"body":"What the heck does"},{"speaker":"Galen Low","startTime":286.07000000000005,"endTime":288.40999999999997,"body":"a VP of AI do?"},{"speaker":"Galen Low","startTime":288.74,"endTime":290.92999999999995,"body":"What does that mean for"},{"speaker":"Galen Low","startTime":288.74,"endTime":290.92999999999995,"body":"digital project leaders and"},{"speaker":"Galen Low","startTime":290.96000000000004,"endTime":293.84000000000003,"body":"how does that translate into"},{"speaker":"Galen Low","startTime":290.96000000000004,"endTime":293.84000000000003,"body":"AI enhanced ways of working"},{"speaker":"Galen Low","startTime":293.84000000000003,"endTime":294.89,"body":"throughout an organization?"},{"speaker":"Tim Fisher","startTime":295.22,"endTime":296.96000000000004,"body":"Well, first of"},{"speaker":"Tim Fisher","startTime":295.22,"endTime":296.96000000000004,"body":"all, I'm not sure I've heard"},{"speaker":"Tim Fisher","startTime":296.96000000000004,"endTime":298.73,"body":"this not a real job thing."},{"speaker":"Tim Fisher","startTime":298.73,"endTime":300.63,"body":"So maybe this is just"},{"speaker":"Tim Fisher","startTime":298.73,"endTime":300.63,"body":"you, and this is part of"},{"speaker":"Tim Fisher","startTime":300.63,"endTime":301.55999999999995,"body":"the hazing thing, but."},{"speaker":"Galen Low","startTime":301.55999999999995,"endTime":304.59000000000003,"body":"You come from a"},{"speaker":"Galen Low","startTime":301.55999999999995,"endTime":304.59000000000003,"body":"long line of of AI executives."},{"speaker":"Tim Fisher","startTime":305.30999999999995,"endTime":306.0,"body":"No, I'm kidding."},{"speaker":"Tim Fisher","startTime":306.29999999999995,"endTime":308.19000000000005,"body":"I've certainly heard that"},{"speaker":"Tim Fisher","startTime":306.29999999999995,"endTime":308.19000000000005,"body":"before and I'll be honest."},{"speaker":"Tim Fisher","startTime":308.56399999999996,"endTime":312.04499999999996,"body":"Even to me, I think VP of"},{"speaker":"Tim Fisher","startTime":308.56399999999996,"endTime":312.04499999999996,"body":"AI sounds a little made up,"},{"speaker":"Tim Fisher","startTime":312.105,"endTime":315.014,"body":"and I'll be honest, at my"},{"speaker":"Tim Fisher","startTime":312.105,"endTime":315.014,"body":"last job, I actually did"},{"speaker":"Tim Fisher","startTime":315.014,"endTime":316.81399999999996,"body":"make up the title that I had."},{"speaker":"Tim Fisher","startTime":316.81399999999996,"endTime":319.45500000000004,"body":"So, but look, this title, I"},{"speaker":"Tim Fisher","startTime":316.81399999999996,"endTime":319.45500000000004,"body":"think can mean a lot of things."},{"speaker":"Tim Fisher","startTime":319.45500000000004,"endTime":320.83500000000004,"body":"It can be really tech focused."},{"speaker":"Tim Fisher","startTime":320.83500000000004,"endTime":322.69399999999996,"body":"It can be really product"},{"speaker":"Tim Fisher","startTime":320.83500000000004,"endTime":322.69399999999996,"body":"focused, it can be business"},{"speaker":"Tim Fisher","startTime":322.69399999999996,"endTime":325.92499999999995,"body":"focused, or it can be a hybrid"},{"speaker":"Tim Fisher","startTime":322.69399999999996,"endTime":325.92499999999995,"body":"of all of those, which is"},{"speaker":"Tim Fisher","startTime":325.92499999999995,"endTime":326.93899999999996,"body":"how I would describe my role."},{"speaker":"Tim Fisher","startTime":327.55999999999995,"endTime":329.75,"body":"And this whole like cart"},{"speaker":"Tim Fisher","startTime":327.55999999999995,"endTime":329.75,"body":"before the horse thing."},{"speaker":"Tim Fisher","startTime":330.08000000000004,"endTime":331.15999999999997,"body":"Look, this comes"},{"speaker":"Tim Fisher","startTime":330.08000000000004,"endTime":331.15999999999997,"body":"up all the time."},{"speaker":"Tim Fisher","startTime":331.42999999999995,"endTime":334.25,"body":"The thing is, this is new,"},{"speaker":"Tim Fisher","startTime":331.42999999999995,"endTime":334.25,"body":"like there's no AI process yet."},{"speaker":"Tim Fisher","startTime":334.25,"endTime":337.34000000000003,"body":"There's not an employee"},{"speaker":"Tim Fisher","startTime":334.25,"endTime":337.34000000000003,"body":"rubric for what an AI"},{"speaker":"Tim Fisher","startTime":337.34000000000003,"endTime":339.74,"body":"title means or where it"},{"speaker":"Tim Fisher","startTime":337.34000000000003,"endTime":339.74,"body":"sits in the organization."},{"speaker":"Tim Fisher","startTime":339.74,"endTime":342.65,"body":"There's no definition of the"},{"speaker":"Tim Fisher","startTime":339.74,"endTime":342.65,"body":"role that everybody's agreed"},{"speaker":"Tim Fisher","startTime":342.65,"endTime":345.91999999999996,"body":"upon, but just with everything"},{"speaker":"Tim Fisher","startTime":342.65,"endTime":345.91999999999996,"body":"with AI, you have to start"},{"speaker":"Tim Fisher","startTime":345.91999999999996,"endTime":349.4,"body":"somewhere and absolutely"},{"speaker":"Tim Fisher","startTime":345.91999999999996,"endTime":349.4,"body":"some organizations are gonna"},{"speaker":"Tim Fisher","startTime":349.4,"endTime":351.55999999999995,"body":"get this wrong at first,"},{"speaker":"Tim Fisher","startTime":349.4,"endTime":351.55999999999995,"body":"and that's totally okay."},{"speaker":"Tim Fisher","startTime":352.235,"endTime":354.155,"body":"And like you said, this"},{"speaker":"Tim Fisher","startTime":352.235,"endTime":354.155,"body":"role should be practical."},{"speaker":"Tim Fisher","startTime":354.155,"endTime":355.145,"body":"It should not be flashy."},{"speaker":"Tim Fisher","startTime":355.145,"endTime":357.275,"body":"Like I have business"},{"speaker":"Tim Fisher","startTime":355.145,"endTime":357.275,"body":"results in my head, like"},{"speaker":"Tim Fisher","startTime":357.275,"endTime":358.655,"body":"real business results."},{"speaker":"Tim Fisher","startTime":358.655,"endTime":362.225,"body":"I here at BWZ and also"},{"speaker":"Tim Fisher","startTime":358.655,"endTime":362.225,"body":"previously People Inc. You know"},{"speaker":"Tim Fisher","startTime":362.225,"endTime":366.095,"body":"this like do cool stuff with"},{"speaker":"Tim Fisher","startTime":362.225,"endTime":366.095,"body":"AI, which I think people think"},{"speaker":"Tim Fisher","startTime":366.095,"endTime":367.895,"body":"is like the job description."},{"speaker":"Tim Fisher","startTime":367.9,"endTime":369.1,"body":"I have real job description."},{"speaker":"Tim Fisher","startTime":369.37,"endTime":372.19000000000005,"body":"I don't think that's"},{"speaker":"Tim Fisher","startTime":369.37,"endTime":372.19000000000005,"body":"valuable to a CEO or a CFO."},{"speaker":"Tim Fisher","startTime":372.19500000000005,"endTime":375.67499999999995,"body":"And I'm sure that's like driving"},{"speaker":"Tim Fisher","startTime":372.19500000000005,"endTime":375.67499999999995,"body":"a lot of the eye rolling and"},{"speaker":"Tim Fisher","startTime":375.67499999999995,"endTime":376.875,"body":"like, what is this job for?"},{"speaker":"Tim Fisher","startTime":376.98,"endTime":381.27,"body":"I think like a real practical"},{"speaker":"Tim Fisher","startTime":376.98,"endTime":381.27,"body":"AI role, like the goal of a"},{"speaker":"Tim Fisher","startTime":381.27,"endTime":382.53,"body":"role like that in leadership."},{"speaker":"Tim Fisher","startTime":382.55999999999995,"endTime":385.65,"body":"It's that person's tasked"},{"speaker":"Tim Fisher","startTime":382.55999999999995,"endTime":385.65,"body":"with building capabilities,"},{"speaker":"Tim Fisher","startTime":385.95000000000005,"endTime":388.98,"body":"starting something like that's"},{"speaker":"Tim Fisher","startTime":385.95000000000005,"endTime":388.98,"body":"really the job and focused"},{"speaker":"Tim Fisher","startTime":388.98,"endTime":389.999,"body":"on real business results."},{"speaker":"Tim Fisher","startTime":389.999,"endTime":392.15999999999997,"body":"You know, like my"},{"speaker":"Tim Fisher","startTime":389.999,"endTime":392.15999999999997,"body":"responsibilities are, I have"},{"speaker":"Tim Fisher","startTime":392.15999999999997,"endTime":394.74,"body":"a lot of responsibilities like"},{"speaker":"Tim Fisher","startTime":392.15999999999997,"endTime":394.74,"body":"education up and down the org"},{"speaker":"Tim Fisher","startTime":394.74,"endTime":396.56899999999996,"body":"chart, automation, strateg."},{"speaker":"Tim Fisher","startTime":396.98,"endTime":399.91999999999996,"body":"Operational rigor where there"},{"speaker":"Tim Fisher","startTime":396.98,"endTime":399.91999999999996,"body":"currently isn't any around"},{"speaker":"Tim Fisher","startTime":399.91999999999996,"endTime":402.74,"body":"AI workflow consulting,"},{"speaker":"Tim Fisher","startTime":399.91999999999996,"endTime":402.74,"body":"like throughout all the"},{"speaker":"Tim Fisher","startTime":402.74,"endTime":405.35,"body":"different departments of a"},{"speaker":"Tim Fisher","startTime":402.74,"endTime":405.35,"body":"company, change management,"},{"speaker":"Tim Fisher","startTime":405.59000000000003,"endTime":406.85,"body":"legal and risk management."},{"speaker":"Tim Fisher","startTime":406.85,"endTime":408.53,"body":"There's just, you know,"},{"speaker":"Tim Fisher","startTime":406.85,"endTime":408.53,"body":"it goes on and on."},{"speaker":"Tim Fisher","startTime":408.67999999999995,"endTime":411.20000000000005,"body":"There's a lot to this, and"},{"speaker":"Tim Fisher","startTime":408.67999999999995,"endTime":411.20000000000005,"body":"the leadership role can"},{"speaker":"Tim Fisher","startTime":411.20000000000005,"endTime":413.12,"body":"be really helpful to help"},{"speaker":"Tim Fisher","startTime":411.20000000000005,"endTime":413.12,"body":"bring all that together."},{"speaker":"Tim Fisher","startTime":413.78999999999996,"endTime":415.98,"body":"It depends on the size of"},{"speaker":"Tim Fisher","startTime":413.78999999999996,"endTime":415.98,"body":"the organization and the"},{"speaker":"Tim Fisher","startTime":415.98,"endTime":418.89,"body":"organization's needs and"},{"speaker":"Tim Fisher","startTime":415.98,"endTime":418.89,"body":"the skill sets of the hire."},{"speaker":"Tim Fisher","startTime":418.89,"endTime":421.02,"body":"You know, it might be"},{"speaker":"Tim Fisher","startTime":418.89,"endTime":421.02,"body":"like building a team"},{"speaker":"Tim Fisher","startTime":421.02,"endTime":422.15999999999997,"body":"like I did at People Inc."},{"speaker":"Tim Fisher","startTime":422.19000000000005,"endTime":424.55999999999995,"body":"Or it might be like dotted"},{"speaker":"Tim Fisher","startTime":422.19000000000005,"endTime":424.55999999999995,"body":"line relationships to"},{"speaker":"Tim Fisher","startTime":424.55999999999995,"endTime":426.87,"body":"existing product teams and"},{"speaker":"Tim Fisher","startTime":424.55999999999995,"endTime":426.87,"body":"legal teams, you know, in a"},{"speaker":"Tim Fisher","startTime":426.87,"endTime":430.11,"body":"really big company or maybe"},{"speaker":"Tim Fisher","startTime":426.87,"endTime":430.11,"body":"more of a solo independent"},{"speaker":"Tim Fisher","startTime":430.11,"endTime":431.73,"body":"contractor or a mix of them."},{"speaker":"Tim Fisher","startTime":432.12,"endTime":434.90999999999997,"body":"The big secret here is not"},{"speaker":"Tim Fisher","startTime":432.12,"endTime":434.90999999999997,"body":"really a secret, like AI"},{"speaker":"Tim Fisher","startTime":434.90999999999997,"endTime":437.46000000000004,"body":"and executive titles feels a"},{"speaker":"Tim Fisher","startTime":434.90999999999997,"endTime":437.46000000000004,"body":"little bit silly right now,"},{"speaker":"Tim Fisher","startTime":437.46000000000004,"endTime":438.72,"body":"like totally admit that."},{"speaker":"Tim Fisher","startTime":439.125,"endTime":441.495,"body":"If you scope it properly,"},{"speaker":"Tim Fisher","startTime":439.125,"endTime":441.495,"body":"you know, it can bring"},{"speaker":"Tim Fisher","startTime":441.495,"endTime":445.06500000000005,"body":"clarity and order and some"},{"speaker":"Tim Fisher","startTime":441.495,"endTime":445.06500000000005,"body":"light process not too much."},{"speaker":"Tim Fisher","startTime":445.365,"endTime":449.08500000000004,"body":"And real KPIs for something"},{"speaker":"Tim Fisher","startTime":445.365,"endTime":449.08500000000004,"body":"that otherwise feels"},{"speaker":"Tim Fisher","startTime":449.44500000000005,"endTime":451.69500000000005,"body":"incredibly ambiguous right now."},{"speaker":"Tim Fisher","startTime":452.025,"endTime":454.54499999999996,"body":"I think specifically for digital"},{"speaker":"Tim Fisher","startTime":452.025,"endTime":454.54499999999996,"body":"project leaders and really"},{"speaker":"Tim Fisher","startTime":454.54499999999996,"endTime":457.725,"body":"anybody delivering anything"},{"speaker":"Tim Fisher","startTime":454.54499999999996,"endTime":457.725,"body":"at all, and they executive."},{"speaker":"Tim Fisher","startTime":458.1,"endTime":462.84000000000003,"body":"Brings an opportunity to be"},{"speaker":"Tim Fisher","startTime":458.1,"endTime":462.84000000000003,"body":"a really close partner to"},{"speaker":"Tim Fisher","startTime":462.84000000000003,"endTime":466.11,"body":"translate a bunch of chaos"},{"speaker":"Tim Fisher","startTime":462.84000000000003,"endTime":466.11,"body":"into really practical tools and"},{"speaker":"Tim Fisher","startTime":466.11,"endTime":468.75,"body":"workflows, which for someone"},{"speaker":"Tim Fisher","startTime":466.11,"endTime":468.75,"body":"who's delivering something,"},{"speaker":"Tim Fisher","startTime":468.75,"endTime":469.91999999999996,"body":"means smoother projects."},{"speaker":"Galen Low","startTime":470.22,"endTime":473.66999999999996,"body":"I like the framing"},{"speaker":"Galen Low","startTime":470.22,"endTime":473.66999999999996,"body":"of like change agent, and"},{"speaker":"Galen Low","startTime":473.73,"endTime":474.84000000000003,"body":"it kind of sits in between."},{"speaker":"Galen Low","startTime":474.84000000000003,"endTime":477.69000000000005,"body":"You're right, it's like it's"},{"speaker":"Galen Low","startTime":474.84000000000003,"endTime":477.69000000000005,"body":"nobody's role necessarily,"},{"speaker":"Galen Low","startTime":477.72,"endTime":480.87,"body":"like arguably maybe a chief"},{"speaker":"Galen Low","startTime":477.72,"endTime":480.87,"body":"operating officer, but I think"},{"speaker":"Galen Low","startTime":480.87,"endTime":484.59000000000003,"body":"there's like, there's more to"},{"speaker":"Galen Low","startTime":480.87,"endTime":484.59000000000003,"body":"it than just even operations."},{"speaker":"Galen Low","startTime":484.905,"endTime":487.365,"body":"And the way that it sort of"},{"speaker":"Galen Low","startTime":484.905,"endTime":487.365,"body":"transforms ways of working."},{"speaker":"Galen Low","startTime":487.635,"endTime":490.68499999999995,"body":"But I also like the note I"},{"speaker":"Galen Low","startTime":487.635,"endTime":490.68499999999995,"body":"took was change leadership."},{"speaker":"Galen Low","startTime":491.105,"endTime":493.264,"body":"And what I meant by that"},{"speaker":"Galen Low","startTime":491.105,"endTime":493.264,"body":"is, you know, we were joking"},{"speaker":"Galen Low","startTime":493.264,"endTime":494.70399999999995,"body":"about a made up title."},{"speaker":"Galen Low","startTime":495.004,"endTime":497.70399999999995,"body":"You actually did make"},{"speaker":"Galen Low","startTime":495.004,"endTime":497.70399999999995,"body":"up your title right at"},{"speaker":"Galen Low","startTime":497.70399999999995,"endTime":498.845,"body":"your, in your last role."},{"speaker":"Galen Low","startTime":499.144,"endTime":501.78499999999997,"body":"But the core of it being because"},{"speaker":"Galen Low","startTime":499.144,"endTime":501.78499999999997,"body":"it was necessary because."},{"speaker":"Galen Low","startTime":502.129,"endTime":506.83900000000006,"body":"Someone needed to sort of take"},{"speaker":"Galen Low","startTime":502.129,"endTime":506.83900000000006,"body":"on the challenge of this change."},{"speaker":"Galen Low","startTime":507.07899999999995,"endTime":510.649,"body":"It happens to center around AI,"},{"speaker":"Galen Low","startTime":507.07899999999995,"endTime":510.649,"body":"but to your point, it's not just"},{"speaker":"Galen Low","startTime":510.649,"endTime":513.769,"body":"about the technology and like"},{"speaker":"Galen Low","startTime":510.649,"endTime":513.769,"body":"tinkering with it and having"},{"speaker":"Galen Low","startTime":513.769,"endTime":518.389,"body":"cool ideas and flashy headlines"},{"speaker":"Galen Low","startTime":513.769,"endTime":518.389,"body":"and good PR about cool AI stuff."},{"speaker":"Galen Low","startTime":518.389,"endTime":520.969,"body":"It's like actually"},{"speaker":"Galen Low","startTime":518.389,"endTime":520.969,"body":"operational change."},{"speaker":"Galen Low","startTime":521.209,"endTime":524.389,"body":"It's change management, it's"},{"speaker":"Galen Low","startTime":521.209,"endTime":524.389,"body":"people leadership, and somewhere"},{"speaker":"Galen Low","startTime":524.389,"endTime":527.419,"body":"in there tucked in there is what"},{"speaker":"Galen Low","startTime":524.389,"endTime":527.419,"body":"the technology is capable of."},{"speaker":"Galen Low","startTime":527.87,"endTime":529.879,"body":"I really liked your inflection"},{"speaker":"Galen Low","startTime":527.87,"endTime":529.879,"body":"about the idea that like."},{"speaker":"Galen Low","startTime":530.674,"endTime":532.115,"body":"Education, right?"},{"speaker":"Galen Low","startTime":532.115,"endTime":535.534,"body":"Because part of that changed"},{"speaker":"Galen Low","startTime":532.115,"endTime":535.534,"body":"leadership is bringing"},{"speaker":"Galen Low","startTime":535.534,"endTime":539.105,"body":"people along and also the"},{"speaker":"Galen Low","startTime":535.534,"endTime":539.105,"body":"AI stuff is moving so fast."},{"speaker":"Galen Low","startTime":539.494,"endTime":542.044,"body":"Any kind of emerging tech, but"},{"speaker":"Galen Low","startTime":539.494,"endTime":542.044,"body":"like I think this is pretty"},{"speaker":"Galen Low","startTime":542.044,"endTime":544.564,"body":"unprecedented in terms of"},{"speaker":"Galen Low","startTime":542.044,"endTime":544.564,"body":"what I've seen in my time."},{"speaker":"Galen Low","startTime":545.2099999999999,"endTime":546.5899999999999,"body":"Trying to even just keep up."},{"speaker":"Galen Low","startTime":546.77,"endTime":548.149,"body":"That is a full-time job."},{"speaker":"Galen Low","startTime":548.3,"endTime":550.97,"body":"Having someone educate us"},{"speaker":"Galen Low","startTime":548.3,"endTime":550.97,"body":"about like what is current is"},{"speaker":"Galen Low","startTime":550.97,"endTime":553.939,"body":"just like, it's so much better"},{"speaker":"Galen Low","startTime":550.97,"endTime":553.939,"body":"than swimming around Reddit"},{"speaker":"Galen Low","startTime":553.939,"endTime":556.6089999999999,"body":"and Udemy and YouTube and all"},{"speaker":"Galen Low","startTime":553.939,"endTime":556.6089999999999,"body":"these things, and just hoping"},{"speaker":"Galen Low","startTime":556.6089999999999,"endTime":560.149,"body":"for the best and then bringing"},{"speaker":"Galen Low","startTime":556.6089999999999,"endTime":560.149,"body":"it all together into like ways"},{"speaker":"Galen Low","startTime":560.149,"endTime":562.5799999999999,"body":"that we can do things, actual"},{"speaker":"Galen Low","startTime":560.149,"endTime":562.5799999999999,"body":"workflows that have business"},{"speaker":"Galen Low","startTime":562.5799999999999,"endTime":565.04,"body":"impact and like business"},{"speaker":"Galen Low","startTime":562.5799999999999,"endTime":565.04,"body":"impact that's measurable."},{"speaker":"Tim Fisher","startTime":565.22,"endTime":566.629,"body":"I think you"},{"speaker":"Tim Fisher","startTime":565.22,"endTime":566.629,"body":"hit on a lot of really"},{"speaker":"Tim Fisher","startTime":566.629,"endTime":567.8299999999999,"body":"important points there."},{"speaker":"Tim Fisher","startTime":568.22,"endTime":570.679,"body":"I especially like the one"},{"speaker":"Tim Fisher","startTime":568.22,"endTime":570.679,"body":"about, I don't know exactly"},{"speaker":"Tim Fisher","startTime":570.679,"endTime":571.55,"body":"what you said, but around."},{"speaker":"Tim Fisher","startTime":572.179,"endTime":574.4599999999999,"body":"People being in different"},{"speaker":"Tim Fisher","startTime":572.179,"endTime":574.4599999999999,"body":"places or bringing people along."},{"speaker":"Tim Fisher","startTime":574.79,"endTime":577.97,"body":"I think one of the struggles"},{"speaker":"Tim Fisher","startTime":574.79,"endTime":577.97,"body":"of a role like this is to"},{"speaker":"Tim Fisher","startTime":578.149,"endTime":582.0799999999999,"body":"meet people where they are"},{"speaker":"Tim Fisher","startTime":578.149,"endTime":582.0799999999999,"body":"and hold their hand and bring"},{"speaker":"Tim Fisher","startTime":582.0799999999999,"endTime":584.75,"body":"them into the future that this"},{"speaker":"Tim Fisher","startTime":582.0799999999999,"endTime":584.75,"body":"role maybe lives in, right?"},{"speaker":"Tim Fisher","startTime":585.05,"endTime":587.81,"body":"And so people exist"},{"speaker":"Tim Fisher","startTime":585.05,"endTime":587.81,"body":"all along the spectrum."},{"speaker":"Tim Fisher","startTime":588.02,"endTime":590.5699999999999,"body":"In there, there are people"},{"speaker":"Tim Fisher","startTime":588.02,"endTime":590.5699999999999,"body":"who are just getting started"},{"speaker":"Tim Fisher","startTime":590.5989999999999,"endTime":592.399,"body":"because they've been really"},{"speaker":"Tim Fisher","startTime":590.5989999999999,"endTime":592.399,"body":"scared or haven't had the"},{"speaker":"Tim Fisher","startTime":592.399,"endTime":593.5699999999999,"body":"opportunity or whatever it is."},{"speaker":"Tim Fisher","startTime":594.169,"endTime":596.449,"body":"Then there's people that"},{"speaker":"Tim Fisher","startTime":594.169,"endTime":596.449,"body":"are living, you know, in"},{"speaker":"Tim Fisher","startTime":596.449,"endTime":598.879,"body":"the right now, in three and"},{"speaker":"Tim Fisher","startTime":596.449,"endTime":598.879,"body":"six and 12 months ahead."},{"speaker":"Tim Fisher","startTime":598.939,"endTime":601.459,"body":"And an organization,"},{"speaker":"Tim Fisher","startTime":598.939,"endTime":601.459,"body":"especially a larger one, can"},{"speaker":"Tim Fisher","startTime":601.459,"endTime":604.22,"body":"have large groups of people"},{"speaker":"Tim Fisher","startTime":601.459,"endTime":604.22,"body":"all along that spectrum."},{"speaker":"Tim Fisher","startTime":604.22,"endTime":609.8,"body":"And being able to meet folks"},{"speaker":"Tim Fisher","startTime":604.22,"endTime":609.8,"body":"where they are and do that where"},{"speaker":"Tim Fisher","startTime":609.8299999999999,"endTime":612.98,"body":"there are so many people in"},{"speaker":"Tim Fisher","startTime":609.8299999999999,"endTime":612.98,"body":"so many different places is I"},{"speaker":"Tim Fisher","startTime":612.98,"endTime":614.18,"body":"think a really big challenge."},{"speaker":"Galen Low","startTime":614.54,"endTime":614.78,"body":"Yeah."},{"speaker":"Galen Low","startTime":614.78,"endTime":618.47,"body":"It's like the unification or,"},{"speaker":"Galen Low","startTime":614.78,"endTime":618.47,"body":"I mean, maybe that's even too"},{"speaker":"Galen Low","startTime":618.47,"endTime":621.47,"body":"big of a word, but even just"},{"speaker":"Galen Low","startTime":618.47,"endTime":621.47,"body":"taking people from where they"},{"speaker":"Galen Low","startTime":621.47,"endTime":625.4449999999999,"body":"are and sort of accounting for"},{"speaker":"Galen Low","startTime":621.47,"endTime":625.4449999999999,"body":"that because I think a lot of"},{"speaker":"Galen Low","startTime":625.4449999999999,"endTime":627.4549999999999,"body":"the organization, I won't get"},{"speaker":"Galen Low","startTime":625.4449999999999,"endTime":627.4549999999999,"body":"into it right now, but a lot"},{"speaker":"Galen Low","startTime":627.4549999999999,"endTime":630.3349999999999,"body":"of the organizations I see"},{"speaker":"Galen Low","startTime":627.4549999999999,"endTime":630.3349999999999,"body":"shooting from the hip are the"},{"speaker":"Galen Low","startTime":630.3349999999999,"endTime":632.495,"body":"ones that kind of we're making"},{"speaker":"Galen Low","startTime":630.3349999999999,"endTime":632.495,"body":"fun of in the memes, right?"},{"speaker":"Galen Low","startTime":632.495,"endTime":634.5649999999999,"body":"But they're like, do"},{"speaker":"Galen Low","startTime":632.495,"endTime":634.5649999999999,"body":"the AI, do it now."},{"speaker":"Galen Low","startTime":634.5649999999999,"endTime":635.885,"body":"We need the AI done yesterday."},{"speaker":"Galen Low","startTime":635.885,"endTime":636.155,"body":"Do it."},{"speaker":"Galen Low","startTime":636.155,"endTime":636.515,"body":"Please."},{"speaker":"Galen Low","startTime":636.8149999999999,"endTime":637.8349999999999,"body":"That's not AI leadership."},{"speaker":"Galen Low","startTime":637.8349999999999,"endTime":640.775,"body":"That's just like dictating"},{"speaker":"Galen Low","startTime":637.8349999999999,"endTime":640.775,"body":"four words at a time."},{"speaker":"Galen Low","startTime":642.005,"endTime":643.235,"body":"So I agree."},{"speaker":"Galen Low","startTime":643.625,"endTime":646.265,"body":"I appreciate the sort"},{"speaker":"Galen Low","startTime":643.625,"endTime":646.265,"body":"of disambiguation here."},{"speaker":"Galen Low","startTime":646.8349999999999,"endTime":649.505,"body":"I wondered if we could like"},{"speaker":"Galen Low","startTime":646.8349999999999,"endTime":649.505,"body":"zoom out a bit, because I've"},{"speaker":"Galen Low","startTime":649.505,"endTime":651.605,"body":"kind of been framing this as."},{"speaker":"Galen Low","startTime":652.01,"endTime":653.29,"body":"I don't know, as a change agent."},{"speaker":"Galen Low","startTime":653.77,"endTime":656.4399999999999,"body":"And I think maybe some folks"},{"speaker":"Galen Low","startTime":653.77,"endTime":656.4399999999999,"body":"listening might be like,"},{"speaker":"Galen Low","startTime":656.4399999999999,"endTime":657.9399999999999,"body":"well, anyone can do that."},{"speaker":"Galen Low","startTime":657.97,"endTime":659.5,"body":"You know, that's just"},{"speaker":"Galen Low","startTime":657.97,"endTime":659.5,"body":"change management then."},{"speaker":"Galen Low","startTime":659.5,"endTime":661.72,"body":"Like you just happen to"},{"speaker":"Galen Low","startTime":659.5,"endTime":661.72,"body":"have AI in your title."},{"speaker":"Galen Low","startTime":661.72,"endTime":664.3299999999999,"body":"But I, you know, I don't"},{"speaker":"Galen Low","startTime":661.72,"endTime":664.3299999999999,"body":"wanna like rush under the rug"},{"speaker":"Galen Low","startTime":664.3299999999999,"endTime":665.5899999999999,"body":"the sort of technology bit."},{"speaker":"Galen Low","startTime":665.5899999999999,"endTime":667.39,"body":"I know we've been talking"},{"speaker":"Galen Low","startTime":665.5899999999999,"endTime":667.39,"body":"about the fact that it's more"},{"speaker":"Galen Low","startTime":667.39,"endTime":668.5,"body":"than just the technology."},{"speaker":"Galen Low","startTime":668.5,"endTime":668.5899999999999,"body":"Sure."},{"speaker":"Galen Low","startTime":668.9499999999999,"endTime":670.78,"body":"But when it comes to the"},{"speaker":"Galen Low","startTime":668.9499999999999,"endTime":670.78,"body":"technology, I mean, we're"},{"speaker":"Galen Low","startTime":670.78,"endTime":673.2099999999999,"body":"talking about fast change"},{"speaker":"Galen Low","startTime":670.78,"endTime":673.2099999999999,"body":"and some folks are, you"},{"speaker":"Galen Low","startTime":673.2099999999999,"endTime":673.9599999999999,"body":"know, they'll say that like."},{"speaker":"Galen Low","startTime":674.365,"endTime":677.155,"body":"AI isn't something that anyone"},{"speaker":"Galen Low","startTime":674.365,"endTime":677.155,"body":"can even be an expert at yet."},{"speaker":"Galen Low","startTime":677.155,"endTime":677.845,"body":"It's too new."},{"speaker":"Galen Low","startTime":678.265,"endTime":680.185,"body":"We haven't like, sort of,"},{"speaker":"Galen Low","startTime":678.265,"endTime":680.185,"body":"you know, figured it out yet."},{"speaker":"Galen Low","startTime":680.185,"endTime":682.345,"body":"We haven't run all the studies"},{"speaker":"Galen Low","startTime":680.185,"endTime":682.345,"body":"and got all the results."},{"speaker":"Galen Low","startTime":682.345,"endTime":684.175,"body":"And how can anyone be an expert?"},{"speaker":"Galen Low","startTime":684.685,"endTime":687.245,"body":"So I challenge you a bit"},{"speaker":"Galen Low","startTime":684.685,"endTime":687.245,"body":"and say, you know, maybe"},{"speaker":"Galen Low","startTime":687.245,"endTime":690.185,"body":"just ask, can you tell me a"},{"speaker":"Galen Low","startTime":687.245,"endTime":690.185,"body":"bit about your background?"},{"speaker":"Galen Low","startTime":690.425,"endTime":693.3349999999999,"body":"What credentials or accolades"},{"speaker":"Galen Low","startTime":690.425,"endTime":693.3349999999999,"body":"or experiences make you"},{"speaker":"Galen Low","startTime":693.3349999999999,"endTime":696.515,"body":"qualified to represent AI"},{"speaker":"Galen Low","startTime":693.3349999999999,"endTime":696.515,"body":"at the leadership level?"},{"speaker":"Tim Fisher","startTime":696.905,"endTime":697.5649999999999,"body":"I think it helps."},{"speaker":"Tim Fisher","startTime":697.605,"endTime":699.1949999999999,"body":"I have the physics"},{"speaker":"Tim Fisher","startTime":697.605,"endTime":699.1949999999999,"body":"and math background."},{"speaker":"Tim Fisher","startTime":699.63,"endTime":700.56,"body":"Super big nerd."},{"speaker":"Tim Fisher","startTime":700.89,"endTime":702.9599999999999,"body":"At some point I switched to"},{"speaker":"Tim Fisher","startTime":700.89,"endTime":702.9599999999999,"body":"business because I needed"},{"speaker":"Tim Fisher","startTime":702.9599999999999,"endTime":705.78,"body":"to pay rent, but that's"},{"speaker":"Tim Fisher","startTime":702.9599999999999,"endTime":705.78,"body":"definitely worthy, you"},{"speaker":"Tim Fisher","startTime":705.78,"endTime":707.8199999999999,"body":"know, where sort of like a"},{"speaker":"Tim Fisher","startTime":705.78,"endTime":707.8199999999999,"body":"lot of my excitement comes"},{"speaker":"Tim Fisher","startTime":707.8199999999999,"endTime":709.5,"body":"from lifelong science nerd."},{"speaker":"Tim Fisher","startTime":709.5,"endTime":712.26,"body":"I, I got into like tech"},{"speaker":"Tim Fisher","startTime":709.5,"endTime":712.26,"body":"and systems engineering"},{"speaker":"Tim Fisher","startTime":712.26,"endTime":713.04,"body":"and things like that."},{"speaker":"Tim Fisher","startTime":713.25,"endTime":716.88,"body":"I had an opportunity at"},{"speaker":"Tim Fisher","startTime":713.25,"endTime":716.88,"body":"a previous job to create"},{"speaker":"Tim Fisher","startTime":716.88,"endTime":720.66,"body":"documentation around processes"},{"speaker":"Tim Fisher","startTime":716.88,"endTime":720.66,"body":"and to design workflows."},{"speaker":"Tim Fisher","startTime":720.66,"endTime":723.9,"body":"As incredibly nerdy as"},{"speaker":"Tim Fisher","startTime":720.66,"endTime":723.9,"body":"this sounds, I absolutely"},{"speaker":"Tim Fisher","startTime":723.9,"endTime":725.4599999999999,"body":"fell in love with that."},{"speaker":"Tim Fisher","startTime":725.4599999999999,"endTime":726.0,"body":"So."},{"speaker":"Tim Fisher","startTime":726.645,"endTime":729.645,"body":"I've spent 30 years"},{"speaker":"Tim Fisher","startTime":726.645,"endTime":729.645,"body":"communicating about complex"},{"speaker":"Tim Fisher","startTime":729.645,"endTime":732.5849999999999,"body":"ideas and sort of, you know,"},{"speaker":"Tim Fisher","startTime":729.645,"endTime":732.5849999999999,"body":"back to this like mesh of like"},{"speaker":"Tim Fisher","startTime":732.5849999999999,"endTime":733.785,"body":"technology and people things."},{"speaker":"Tim Fisher","startTime":733.785,"endTime":735.255,"body":"That's a really important"},{"speaker":"Tim Fisher","startTime":733.785,"endTime":735.255,"body":"part of the role."},{"speaker":"Tim Fisher","startTime":735.645,"endTime":738.425,"body":"Also at People Inc. I built a"},{"speaker":"Tim Fisher","startTime":735.645,"endTime":738.425,"body":"top 10 technology side almost"},{"speaker":"Tim Fisher","startTime":738.425,"endTime":741.8149999999999,"body":"from scratch over two decades,"},{"speaker":"Tim Fisher","startTime":738.425,"endTime":741.8149999999999,"body":"which that was my role is"},{"speaker":"Tim Fisher","startTime":741.8149999999999,"endTime":744.7239999999999,"body":"demystifying technology and"},{"speaker":"Tim Fisher","startTime":741.8149999999999,"endTime":744.7239999999999,"body":"explaining it to people who"},{"speaker":"Tim Fisher","startTime":744.935,"endTime":745.985,"body":"struggled to understand it."},{"speaker":"Tim Fisher","startTime":746.3149999999999,"endTime":749.3199999999999,"body":"You know, I scaled that"},{"speaker":"Tim Fisher","startTime":746.3149999999999,"endTime":749.3199999999999,"body":"skill across the internet."},{"speaker":"Tim Fisher","startTime":749.3199999999999,"endTime":752.14,"body":"So that was, I think"},{"speaker":"Tim Fisher","startTime":749.3199999999999,"endTime":752.14,"body":"a really big set of"},{"speaker":"Tim Fisher","startTime":752.14,"endTime":753.369,"body":"experiences that helped me."},{"speaker":"Tim Fisher","startTime":753.8199999999999,"endTime":757.119,"body":"Learn how to talk about"},{"speaker":"Tim Fisher","startTime":753.8199999999999,"endTime":757.119,"body":"this stuff in a way that is"},{"speaker":"Tim Fisher","startTime":757.28,"endTime":758.2099999999999,"body":"really important right now."},{"speaker":"Tim Fisher","startTime":758.2099999999999,"endTime":760.01,"body":"You know, back to our"},{"speaker":"Tim Fisher","startTime":758.2099999999999,"endTime":760.01,"body":"conversation about all"},{"speaker":"Tim Fisher","startTime":760.01,"endTime":761.4499999999999,"body":"the different places"},{"speaker":"Tim Fisher","startTime":760.01,"endTime":761.4499999999999,"body":"people are right now."},{"speaker":"Tim Fisher","startTime":761.78,"endTime":763.61,"body":"I've also started a"},{"speaker":"Tim Fisher","startTime":761.78,"endTime":763.61,"body":"few small businesses."},{"speaker":"Tim Fisher","startTime":763.61,"endTime":766.4,"body":"I've run about a dozen media"},{"speaker":"Tim Fisher","startTime":763.61,"endTime":766.4,"body":"brands, so I've been responsible"},{"speaker":"Tim Fisher","startTime":766.4,"endTime":769.37,"body":"for the business up, down,"},{"speaker":"Tim Fisher","startTime":766.4,"endTime":769.37,"body":"left and right, so I understand"},{"speaker":"Tim Fisher","startTime":769.37,"endTime":770.78,"body":"how it all works really well."},{"speaker":"Tim Fisher","startTime":771.14,"endTime":774.6999999999999,"body":"I think the culmination of all"},{"speaker":"Tim Fisher","startTime":771.14,"endTime":774.6999999999999,"body":"of that is a qualification in"},{"speaker":"Tim Fisher","startTime":774.6999999999999,"endTime":777.52,"body":"AI because I have this like"},{"speaker":"Tim Fisher","startTime":774.6999999999999,"endTime":777.52,"body":"deep technical understanding"},{"speaker":"Tim Fisher","startTime":777.52,"endTime":780.9399999999999,"body":"and I also have this ability to"},{"speaker":"Tim Fisher","startTime":777.52,"endTime":780.9399999999999,"body":"clearly communicate to multiple"},{"speaker":"Tim Fisher","startTime":780.9399999999999,"endTime":782.23,"body":"different types of audiences."},{"speaker":"Tim Fisher","startTime":782.26,"endTime":784.8299999999999,"body":"So there's like this nerd"},{"speaker":"Tim Fisher","startTime":782.26,"endTime":784.8299999999999,"body":"layer, right, where it's like"},{"speaker":"Tim Fisher","startTime":785.039,"endTime":787.8299999999999,"body":"I know how language models are"},{"speaker":"Tim Fisher","startTime":785.039,"endTime":787.8299999999999,"body":"trained and how they operate,"},{"speaker":"Tim Fisher","startTime":788.039,"endTime":791.009,"body":"and then there's this business"},{"speaker":"Tim Fisher","startTime":788.039,"endTime":791.009,"body":"layer that sits on top where I'm"},{"speaker":"Tim Fisher","startTime":791.009,"endTime":794.31,"body":"able to confidently communicate"},{"speaker":"Tim Fisher","startTime":791.009,"endTime":794.31,"body":"and understand around like."},{"speaker":"Tim Fisher","startTime":794.8489999999999,"endTime":797.819,"body":"When an LLM is good for X"},{"speaker":"Tim Fisher","startTime":794.8489999999999,"endTime":797.819,"body":"and maybe not for Y and how"},{"speaker":"Tim Fisher","startTime":797.819,"endTime":799.17,"body":"we can get from zero to one."},{"speaker":"Tim Fisher","startTime":799.17,"endTime":802.77,"body":"So did I go to some sort"},{"speaker":"Tim Fisher","startTime":799.17,"endTime":802.77,"body":"of AI leadership school?"},{"speaker":"Tim Fisher","startTime":803.3399999999999,"endTime":804.665,"body":"I, no I don't think that exists."},{"speaker":"Galen Low","startTime":805.0849999999999,"endTime":806.4649999999999,"body":"The two,"},{"speaker":"Galen Low","startTime":805.0849999999999,"endTime":806.4649999999999,"body":"two day bootcamp."},{"speaker":"Tim Fisher","startTime":807.435,"endTime":807.4449999999999,"body":"Right."},{"speaker":"Tim Fisher","startTime":807.495,"endTime":810.1039999999999,"body":"I mean the, I say this,"},{"speaker":"Tim Fisher","startTime":807.495,"endTime":810.1039999999999,"body":"but there probably isn't"},{"speaker":"Tim Fisher","startTime":810.1039999999999,"endTime":812.2049999999999,"body":"AI leadership school right"},{"speaker":"Tim Fisher","startTime":810.1039999999999,"endTime":812.2049999999999,"body":"now that I'm not aware of."},{"speaker":"Tim Fisher","startTime":812.3539999999999,"endTime":814.7239999999999,"body":"But all of those things are"},{"speaker":"Tim Fisher","startTime":812.3539999999999,"endTime":814.7239999999999,"body":"spinning up as we speak."},{"speaker":"Galen Low","startTime":815.145,"endTime":816.525,"body":"Well, it's really"},{"speaker":"Galen Low","startTime":815.145,"endTime":816.525,"body":"interesting you say that, you"},{"speaker":"Galen Low","startTime":816.525,"endTime":818.9549999999999,"body":"know, we're joking about it,"},{"speaker":"Galen Low","startTime":816.525,"endTime":818.9549999999999,"body":"but in some ways what you've"},{"speaker":"Galen Low","startTime":818.9549999999999,"endTime":822.095,"body":"described to me is is sort of"},{"speaker":"Galen Low","startTime":818.9549999999999,"endTime":822.095,"body":"this, like, it's a rare, almost."},{"speaker":"Galen Low","startTime":822.4399999999999,"endTime":826.5799999999999,"body":"Some might say unicorn sort of"},{"speaker":"Galen Low","startTime":822.4399999999999,"endTime":826.5799999999999,"body":"trifecta of like business and"},{"speaker":"Galen Low","startTime":826.5799999999999,"endTime":827.8399999999999,"body":"entrepreneurial understanding."},{"speaker":"Galen Low","startTime":827.8399999999999,"endTime":829.79,"body":"Like, you know what like"},{"speaker":"Galen Low","startTime":827.8399999999999,"endTime":829.79,"body":"makes a business go."},{"speaker":"Galen Low","startTime":829.79,"endTime":831.8,"body":"You've run businesses,"},{"speaker":"Galen Low","startTime":829.79,"endTime":831.8,"body":"you've started businesses."},{"speaker":"Galen Low","startTime":832.1,"endTime":835.3399999999999,"body":"There's also the sort of like"},{"speaker":"Galen Low","startTime":832.1,"endTime":835.3399999999999,"body":"geeky technology layer, right?"},{"speaker":"Galen Low","startTime":835.3399999999999,"endTime":837.92,"body":"Having that deep understanding"},{"speaker":"Galen Low","startTime":835.3399999999999,"endTime":837.92,"body":"of it and then this like"},{"speaker":"Galen Low","startTime":837.92,"endTime":840.8299999999999,"body":"communication layer, right,"},{"speaker":"Galen Low","startTime":837.92,"endTime":840.8299999999999,"body":"of being able to explain it,"},{"speaker":"Galen Low","startTime":841.28,"endTime":843.47,"body":"almost be the translator between"},{"speaker":"Galen Low","startTime":841.28,"endTime":843.47,"body":"the two to say, you know,"},{"speaker":"Galen Low","startTime":843.47,"endTime":846.8299999999999,"body":"technology business people"},{"speaker":"Galen Low","startTime":843.47,"endTime":846.8299999999999,"body":"between the three, I guess."},{"speaker":"Galen Low","startTime":847.22,"endTime":848.81,"body":"And like, how can"},{"speaker":"Galen Low","startTime":847.22,"endTime":848.81,"body":"we get this done?"},{"speaker":"Galen Low","startTime":849.14,"endTime":850.0699999999999,"body":"And then you've done it right?"},{"speaker":"Galen Low","startTime":850.0699999999999,"endTime":852.86,"body":"And with technology, you've"},{"speaker":"Galen Low","startTime":850.0699999999999,"endTime":852.86,"body":"like scaled operations"},{"speaker":"Galen Low","startTime":852.86,"endTime":853.85,"body":"and teams and sites."},{"speaker":"Galen Low","startTime":854.18,"endTime":857.6,"body":"Not necessarily all AI,"},{"speaker":"Galen Low","startTime":854.18,"endTime":857.6,"body":"but AI was almost the like"},{"speaker":"Galen Low","startTime":857.63,"endTime":861.02,"body":"natural progression of what"},{"speaker":"Galen Low","startTime":857.63,"endTime":861.02,"body":"you were doing already."},{"speaker":"Galen Low","startTime":861.26,"endTime":862.73,"body":"So it makes sense that"},{"speaker":"Galen Low","startTime":861.26,"endTime":862.73,"body":"you'd sort of make up your"},{"speaker":"Galen Low","startTime":862.73,"endTime":864.26,"body":"own title at your last job."},{"speaker":"Galen Low","startTime":864.62,"endTime":866.5,"body":"I'm taking this too far,"},{"speaker":"Galen Low","startTime":864.62,"endTime":866.5,"body":"but like, you know, you had"},{"speaker":"Galen Low","startTime":866.5,"endTime":869.86,"body":"mentioned like physics and"},{"speaker":"Galen Low","startTime":866.5,"endTime":869.86,"body":"math and I immediately, not to"},{"speaker":"Galen Low","startTime":869.86,"endTime":872.5,"body":"draw comparisons between you"},{"speaker":"Galen Low","startTime":869.86,"endTime":872.5,"body":"and these individuals, but I"},{"speaker":"Galen Low","startTime":872.5,"endTime":873.55,"body":"thought of like folks like."},{"speaker":"Galen Low","startTime":874.045,"endTime":876.055,"body":"Neil deGrasse Tyson on"},{"speaker":"Galen Low","startTime":874.045,"endTime":876.055,"body":"the astrophysics side,"},{"speaker":"Galen Low","startTime":876.295,"endTime":878.155,"body":"or like Hannah Fry on"},{"speaker":"Galen Low","startTime":876.295,"endTime":878.155,"body":"the mathematics side."},{"speaker":"Galen Low","startTime":878.5749999999999,"endTime":881.095,"body":"People who just kind of have"},{"speaker":"Galen Low","startTime":878.5749999999999,"endTime":881.095,"body":"this mix of qualities where"},{"speaker":"Galen Low","startTime":881.095,"endTime":885.295,"body":"they kind of get it, they get"},{"speaker":"Galen Low","startTime":881.095,"endTime":885.295,"body":"like the sort of blend of things"},{"speaker":"Galen Low","startTime":885.295,"endTime":889.5849999999999,"body":"that they need to do to educate,"},{"speaker":"Galen Low","startTime":885.295,"endTime":889.5849999999999,"body":"to enact change, to, you know,"},{"speaker":"Galen Low","startTime":889.5849999999999,"endTime":892.7049999999999,"body":"keep people in the point in the"},{"speaker":"Galen Low","startTime":889.5849999999999,"endTime":892.7049999999999,"body":"right direction and to lead and"},{"speaker":"Galen Low","startTime":892.7049999999999,"endTime":895.5849999999999,"body":"still understand, you know, all"},{"speaker":"Galen Low","startTime":892.7049999999999,"endTime":895.5849999999999,"body":"of the inner workings of it."},{"speaker":"Galen Low","startTime":896.4549999999999,"endTime":897.745,"body":"You know, now that you're"},{"speaker":"Galen Low","startTime":896.4549999999999,"endTime":897.745,"body":"saying this out loud, I'm"},{"speaker":"Galen Low","startTime":897.745,"endTime":901.015,"body":"like, gosh, this is a really"},{"speaker":"Galen Low","startTime":897.745,"endTime":901.015,"body":"difficult role to hire for"},{"speaker":"Galen Low","startTime":901.015,"endTime":902.035,"body":"in some ways, you know."},{"speaker":"Tim Fisher","startTime":902.9649999999999,"endTime":903.095,"body":"It is."},{"speaker":"Tim Fisher","startTime":903.76,"endTime":904.12,"body":"I don't know."},{"speaker":"Tim Fisher","startTime":904.12,"endTime":906.28,"body":"I'm struggling to move past"},{"speaker":"Tim Fisher","startTime":904.12,"endTime":906.28,"body":"the, you threw my name out there"},{"speaker":"Tim Fisher","startTime":906.28,"endTime":908.89,"body":"with Neil Degra Tyson, so we can"},{"speaker":"Tim Fisher","startTime":906.28,"endTime":908.89,"body":"stop right now if you'd like."},{"speaker":"Galen Low","startTime":914.65,"endTime":916.2099999999999,"body":"Well, like, well,"},{"speaker":"Galen Low","startTime":914.65,"endTime":916.2099999999999,"body":"you know, what an amazing role"},{"speaker":"Galen Low","startTime":916.2099999999999,"endTime":918.13,"body":"he plays and others, right?"},{"speaker":"Galen Low","startTime":918.13,"endTime":921.67,"body":"Of just like bringing it down to"},{"speaker":"Galen Low","startTime":918.13,"endTime":921.67,"body":"a level that everyone can get on"},{"speaker":"Galen Low","startTime":921.67,"endTime":925.0,"body":"side with, but not like blurring"},{"speaker":"Galen Low","startTime":921.67,"endTime":925.0,"body":"it into lies and not like"},{"speaker":"Galen Low","startTime":925.0,"endTime":928.5699999999999,"body":"simplifying it too much that"},{"speaker":"Galen Low","startTime":925.0,"endTime":928.5699999999999,"body":"it, you know, is too basic, but"},{"speaker":"Galen Low","startTime":928.5699999999999,"endTime":931.5699999999999,"body":"actually distilling the essence"},{"speaker":"Galen Low","startTime":928.5699999999999,"endTime":931.5699999999999,"body":"of what needs to be done."},{"speaker":"Galen Low","startTime":932.295,"endTime":933.735,"body":"Choosing what level, right."},{"speaker":"Galen Low","startTime":933.765,"endTime":935.535,"body":"We were talking about"},{"speaker":"Galen Low","startTime":933.765,"endTime":935.535,"body":"bringing people along"},{"speaker":"Galen Low","startTime":935.535,"endTime":936.5849999999999,"body":"from wherever they're at."},{"speaker":"Galen Low","startTime":936.9449999999999,"endTime":939.4649999999999,"body":"Some people they wanna know how"},{"speaker":"Galen Low","startTime":936.9449999999999,"endTime":939.4649999999999,"body":"the language model is trained,"},{"speaker":"Galen Low","startTime":939.645,"endTime":940.485,"body":"and you can explain that."},{"speaker":"Galen Low","startTime":940.485,"endTime":943.605,"body":"And some people, like you just"},{"speaker":"Galen Low","startTime":940.485,"endTime":943.605,"body":"wanna know, am I supplying"},{"speaker":"Galen Low","startTime":943.605,"endTime":947.4449999999999,"body":"too much context to my"},{"speaker":"Galen Low","startTime":943.605,"endTime":947.4449999999999,"body":"ChatGPT taking me like 25"},{"speaker":"Galen Low","startTime":947.4449999999999,"endTime":948.255,"body":"minutes to write a prompt."},{"speaker":"Galen Low","startTime":948.255,"endTime":949.035,"body":"Like, is this normal?"},{"speaker":"Galen Low","startTime":949.035,"endTime":949.275,"body":"Right?"},{"speaker":"Galen Low","startTime":949.275,"endTime":950.415,"body":"Like, just tell me, help me Tim."},{"speaker":"Galen Low","startTime":950.415,"endTime":950.625,"body":"Right?"},{"speaker":"Galen Low","startTime":950.625,"endTime":953.355,"body":"Like, and I think that's"},{"speaker":"Galen Low","startTime":950.625,"endTime":953.355,"body":"the job in some ways, right?"},{"speaker":"Galen Low","startTime":953.355,"endTime":954.994,"body":"To be like, okay, well"},{"speaker":"Galen Low","startTime":953.355,"endTime":954.994,"body":"you're here and you wanna"},{"speaker":"Galen Low","startTime":954.994,"endTime":957.0649999999999,"body":"know this and like I can"},{"speaker":"Galen Low","startTime":954.994,"endTime":957.0649999999999,"body":"educate you at your level."},{"speaker":"Galen Low","startTime":957.54,"endTime":958.92,"body":"Is it wired that"},{"speaker":"Galen Low","startTime":957.54,"endTime":958.92,"body":"does the videos?"},{"speaker":"Galen Low","startTime":958.92,"endTime":960.72,"body":"It's like five levels"},{"speaker":"Galen Low","startTime":958.92,"endTime":960.72,"body":"of something, right?"},{"speaker":"Galen Low","startTime":960.72,"endTime":963.63,"body":"Five levels of harmony"},{"speaker":"Galen Low","startTime":960.72,"endTime":963.63,"body":"five levels of, you know,"},{"speaker":"Galen Low","startTime":964.02,"endTime":966.2099999999999,"body":"juggling or like hacky sacks"},{"speaker":"Galen Low","startTime":964.02,"endTime":966.2099999999999,"body":"or something like that."},{"speaker":"Galen Low","startTime":966.78,"endTime":968.61,"body":"You know, you can explain it"},{"speaker":"Galen Low","startTime":966.78,"endTime":968.61,"body":"on all the different levels"},{"speaker":"Galen Low","startTime":968.91,"endTime":970.7099999999999,"body":"and still bring people along."},{"speaker":"Galen Low","startTime":971.1,"endTime":973.7099999999999,"body":"We joke about the, explain it to"},{"speaker":"Galen Low","startTime":971.1,"endTime":973.7099999999999,"body":"me like I'm five, but actually"},{"speaker":"Galen Low","startTime":973.9499999999999,"endTime":975.9599999999999,"body":"that might be the most helpful"},{"speaker":"Galen 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AI"},{"speaker":"Galen Low","startTime":996.78,"endTime":1000.7099999999999,"body":"without really understanding the"},{"speaker":"Galen Low","startTime":1000.7099999999999,"endTime":1002.0,"body":"outcome that they want from it."},{"speaker":"Galen Low","startTime":1002.39,"endTime":1002.81,"body":"I get it."},{"speaker":"Galen Low","startTime":1002.81,"endTime":1004.91,"body":"And you get it from the"},{"speaker":"Galen Low","startTime":1002.81,"endTime":1004.91,"body":"sort of perspective of like,"},{"speaker":"Galen Low","startTime":1005.06,"endTime":1005.93,"body":"think competitive, right?"},{"speaker":"Galen Low","startTime":1005.9599999999999,"endTime":1008.0899999999999,"body":"If you're not doing it, then"},{"speaker":"Galen Low","startTime":1005.9599999999999,"endTime":1008.0899999999999,"body":"you're kind of falling behind."},{"speaker":"Galen Low","startTime":1008.36,"endTime":1009.9499999999999,"body":"You kind of have to"},{"speaker":"Galen Low","startTime":1008.36,"endTime":1009.9499999999999,"body":"be on this bandwagon."},{"speaker":"Galen Low","startTime":1010.25,"endTime":1011.66,"body":"But you know, when"},{"speaker":"Galen Low","startTime":1010.25,"endTime":1011.66,"body":"I look out there."},{"speaker":"Galen Low","startTime":1012.17,"endTime":1014.81,"body":"Some organizations just"},{"speaker":"Galen Low","startTime":1012.17,"endTime":1014.81,"body":"don't look ready, even if"},{"speaker":"Galen Low","startTime":1014.81,"endTime":1016.52,"body":"they're saying that they're"},{"speaker":"Galen Low","startTime":1014.81,"endTime":1016.52,"body":"ready, that they're doing it,"},{"speaker":"Galen Low","startTime":1016.52,"endTime":1017.8399999999999,"body":"they just don't look ready."},{"speaker":"Galen Low","startTime":1018.29,"endTime":1020.6,"body":"So I thought I asked, you"},{"speaker":"Galen Low","startTime":1018.29,"endTime":1020.6,"body":"know, like when is the right"},{"speaker":"Galen Low","startTime":1020.6,"endTime":1024.3500000000001,"body":"time or wrong time for an"},{"speaker":"Galen Low","startTime":1020.6,"endTime":1024.3500000000001,"body":"organization to hire an AI"},{"speaker":"Galen Low","startTime":1024.3500000000001,"endTime":1026.84,"body":"specialist like yourself"},{"speaker":"Galen Low","startTime":1024.3500000000001,"endTime":1026.84,"body":"into the leadership team?"},{"speaker":"Galen Low","startTime":1027.29,"endTime":1029.72,"body":"What level of maturity"},{"speaker":"Galen Low","startTime":1027.29,"endTime":1029.72,"body":"is required to achieve"},{"speaker":"Galen Low","startTime":1029.75,"endTime":1031.07,"body":"AI related goals?"},{"speaker":"Galen Low","startTime":1031.55,"endTime":1033.38,"body":"Maybe like what are"},{"speaker":"Galen Low","startTime":1031.55,"endTime":1033.38,"body":"some examples of what"},{"speaker":"Galen Low","startTime":1033.38,"endTime":1033.98,"body":"those goals might be?"},{"speaker":"Tim Fisher","startTime":1034.8500000000001,"endTime":1036.68,"body":"I think it"},{"speaker":"Tim Fisher","startTime":1034.8500000000001,"endTime":1036.68,"body":"depends on a lot of factors."},{"speaker":"Tim Fisher","startTime":1037.1000000000001,"endTime":1039.14,"body":"Obviously, CEO and"},{"speaker":"Tim Fisher","startTime":1037.1000000000001,"endTime":1039.14,"body":"executive support."},{"speaker":"Tim Fisher","startTime":1039.14,"endTime":1041.3600000000001,"body":"Some organizations"},{"speaker":"Tim Fisher","startTime":1039.14,"endTime":1041.3600000000001,"body":"actually don't have that."},{"speaker":"Tim Fisher","startTime":1041.8700000000001,"endTime":1045.41,"body":"Which oddly often comes along"},{"speaker":"Tim Fisher","startTime":1041.8700000000001,"endTime":1045.41,"body":"with a lot of blind pressure to"},{"speaker":"Tim Fisher","startTime":1045.41,"endTime":1047.93,"body":"do something and org's agility."},{"speaker":"Tim Fisher","startTime":1048.26,"endTime":1050.8999999999999,"body":"Most organizations aren't"},{"speaker":"Tim Fisher","startTime":1048.26,"endTime":1050.8999999999999,"body":"particularly agile."},{"speaker":"Tim Fisher","startTime":1051.23,"endTime":1052.43,"body":"These are not small changes."},{"speaker":"Tim Fisher","startTime":1052.44,"endTime":1054.66,"body":"These are large changes"},{"speaker":"Tim Fisher","startTime":1052.44,"endTime":1054.66,"body":"that are happening inside of"},{"speaker":"Tim Fisher","startTime":1054.66,"endTime":1055.86,"body":"organizations because of AI."},{"speaker":"Tim Fisher","startTime":1056.34,"endTime":1059.76,"body":"I think when conversations shift"},{"speaker":"Tim Fisher","startTime":1056.34,"endTime":1059.76,"body":"from, let's see what we can do,"},{"speaker":"Tim Fisher","startTime":1059.76,"endTime":1063.055,"body":"or let's experiment, or let's"},{"speaker":"Tim Fisher","startTime":1059.76,"endTime":1063.055,"body":"see what's possible to this at"},{"speaker":"Tim Fisher","startTime":1063.055,"endTime":1064.655,"body":"scale, like that's a good sign."},{"speaker":"Tim Fisher","startTime":1065.34,"endTime":1068.94,"body":"I also think scattered"},{"speaker":"Tim Fisher","startTime":1065.34,"endTime":1068.94,"body":"bottoms up AI use around"},{"speaker":"Tim Fisher","startTime":1068.94,"endTime":1071.8799999999999,"body":"the organization that maybe"},{"speaker":"Tim Fisher","startTime":1068.94,"endTime":1071.8799999999999,"body":"needs some coordination"},{"speaker":"Tim Fisher","startTime":1071.8799999999999,"endTime":1074.31,"body":"and some sort of like order"},{"speaker":"Tim Fisher","startTime":1071.8799999999999,"endTime":1074.31,"body":"and some light process."},{"speaker":"Tim Fisher","startTime":1074.31,"endTime":1075.66,"body":"I think that's another"},{"speaker":"Tim Fisher","startTime":1074.31,"endTime":1075.66,"body":"really good sign."},{"speaker":"Tim Fisher","startTime":1076.2749999999999,"endTime":1079.0339999999999,"body":"I think it might be too"},{"speaker":"Tim Fisher","startTime":1076.2749999999999,"endTime":1079.0339999999999,"body":"soon if leadership is still"},{"speaker":"Tim Fisher","startTime":1079.0339999999999,"endTime":1081.435,"body":"debating whether AI is"},{"speaker":"Tim Fisher","startTime":1079.0339999999999,"endTime":1081.435,"body":"a fad, that is something"},{"speaker":"Tim Fisher","startTime":1081.435,"endTime":1082.395,"body":"that is still happening."},{"speaker":"Tim Fisher","startTime":1082.445,"endTime":1085.865,"body":"There no data infrastructure"},{"speaker":"Tim Fisher","startTime":1082.445,"endTime":1085.865,"body":"as anyone who spent any"},{"speaker":"Tim Fisher","startTime":1085.865,"endTime":1087.125,"body":"time working with AI at all."},{"speaker":"Tim Fisher","startTime":1087.125,"endTime":1090.7839999999999,"body":"The inputs are extraordinarily"},{"speaker":"Tim Fisher","startTime":1087.125,"endTime":1090.7839999999999,"body":"important, so if you don't"},{"speaker":"Tim Fisher","startTime":1090.7839999999999,"endTime":1094.715,"body":"have data that can go into an"},{"speaker":"Tim Fisher","startTime":1090.7839999999999,"endTime":1094.715,"body":"AI system, your company might"},{"speaker":"Tim Fisher","startTime":1094.715,"endTime":1098.405,"body":"not be ready if your culture"},{"speaker":"Tim Fisher","startTime":1094.715,"endTime":1098.405,"body":"punishes experimentation,"},{"speaker":"Tim Fisher","startTime":1098.735,"endTime":1101.135,"body":"or there's not a lot of"},{"speaker":"Tim Fisher","startTime":1098.735,"endTime":1101.135,"body":"tolerance for ambiguity."},{"speaker":"Tim Fisher","startTime":1101.435,"endTime":1101.825,"body":"Wow."},{"speaker":"Tim Fisher","startTime":1101.825,"endTime":1102.635,"body":"This is gray."},{"speaker":"Tim Fisher","startTime":1103.0249999999999,"endTime":1104.675,"body":"This is some really great stuff."},{"speaker":"Tim Fisher","startTime":1104.975,"endTime":1107.855,"body":"It's getting better, but"},{"speaker":"Tim Fisher","startTime":1104.975,"endTime":1107.855,"body":"if you're not prepared to"},{"speaker":"Tim Fisher","startTime":1108.155,"endTime":1110.885,"body":"sort of absorb and deal with"},{"speaker":"Tim Fisher","startTime":1108.155,"endTime":1110.885,"body":"that's not a great sign."},{"speaker":"Tim Fisher","startTime":1111.425,"endTime":1113.885,"body":"I think most importantly though,"},{"speaker":"Tim Fisher","startTime":1111.425,"endTime":1113.885,"body":"and I think we all take this"},{"speaker":"Tim Fisher","startTime":1113.885,"endTime":1115.685,"body":"for granted in the digital"},{"speaker":"Tim Fisher","startTime":1113.885,"endTime":1115.685,"body":"world that we all live in,"},{"speaker":"Tim Fisher","startTime":1115.685,"endTime":1118.635,"body":"but the digital nature of the"},{"speaker":"Tim Fisher","startTime":1115.685,"endTime":1118.635,"body":"organization, there are many"},{"speaker":"Tim Fisher","startTime":1118.635,"endTime":1121.155,"body":"organizations out there that"},{"speaker":"Tim Fisher","startTime":1118.635,"endTime":1121.155,"body":"aren't particularly digital"},{"speaker":"Tim Fisher","startTime":1121.155,"endTime":1122.56,"body":"even in the year we're in now."},{"speaker":"Tim Fisher","startTime":1123.165,"endTime":1126.315,"body":"So if it's all about inputs"},{"speaker":"Tim Fisher","startTime":1123.165,"endTime":1126.315,"body":"and outputs and most of your"},{"speaker":"Tim Fisher","startTime":1126.315,"endTime":1128.985,"body":"stuff is still in file cabinets,"},{"speaker":"Tim Fisher","startTime":1126.315,"endTime":1128.985,"body":"you're better off hiring"},{"speaker":"Tim Fisher","startTime":1128.985,"endTime":1131.475,"body":"somebody to come scan your"},{"speaker":"Tim Fisher","startTime":1128.985,"endTime":1131.475,"body":"documents before you create"},{"speaker":"Tim Fisher","startTime":1131.475,"endTime":1132.735,"body":"some kind of an AI strategy."},{"speaker":"Tim Fisher","startTime":1133.035,"endTime":1133.7549999999999,"body":"It's really important."},{"speaker":"Tim Fisher","startTime":1134.295,"endTime":1136.695,"body":"It's also the right time"},{"speaker":"Tim Fisher","startTime":1134.295,"endTime":1136.695,"body":"if there are teams drowning"},{"speaker":"Tim Fisher","startTime":1136.695,"endTime":1138.825,"body":"in repetitive work, if you"},{"speaker":"Tim Fisher","startTime":1136.695,"endTime":1138.825,"body":"know there's opportunity"},{"speaker":"Tim Fisher","startTime":1138.825,"endTime":1139.935,"body":"for automation, right?"},{"speaker":"Tim Fisher","startTime":1140.295,"endTime":1141.7649999999999,"body":"And you even mentioned this"},{"speaker":"Tim Fisher","startTime":1140.295,"endTime":1141.7649999999999,"body":"a little bit ago, like."},{"speaker":"Tim Fisher","startTime":1142.11,"endTime":1144.12,"body":"Competitors winning"},{"speaker":"Tim Fisher","startTime":1142.11,"endTime":1144.12,"body":"at automation."},{"speaker":"Tim Fisher","startTime":1144.48,"endTime":1146.82,"body":"Look, if your competitors are"},{"speaker":"Tim Fisher","startTime":1144.48,"endTime":1146.82,"body":"doing something that's clearly"},{"speaker":"Tim Fisher","startTime":1146.82,"endTime":1149.22,"body":"good for their business that"},{"speaker":"Tim Fisher","startTime":1146.82,"endTime":1149.22,"body":"you're not doing and might"},{"speaker":"Tim Fisher","startTime":1149.22,"endTime":1151.26,"body":"be time to ask yourself if"},{"speaker":"Tim Fisher","startTime":1149.22,"endTime":1151.26,"body":"we need to make some changes."},{"speaker":"Tim Fisher","startTime":1151.26,"endTime":1151.56,"body":"Right?"},{"speaker":"Tim Fisher","startTime":1151.8899999999999,"endTime":1155.28,"body":"And then of course, if your"},{"speaker":"Tim Fisher","startTime":1151.8899999999999,"endTime":1155.28,"body":"CEO is asking about AI in"},{"speaker":"Tim Fisher","startTime":1155.28,"endTime":1158.52,"body":"your strategy, it's all,"},{"speaker":"Tim Fisher","startTime":1155.28,"endTime":1158.52,"body":"look, it gets to a point"},{"speaker":"Tim Fisher","startTime":1158.58,"endTime":1161.6399999999999,"body":"sometimes where waiting is the"},{"speaker":"Tim Fisher","startTime":1158.58,"endTime":1161.6399999999999,"body":"bigger risk then jumping in."},{"speaker":"Tim Fisher","startTime":1162.0,"endTime":1163.8799999999999,"body":"But yeah, that's why I"},{"speaker":"Tim Fisher","startTime":1162.0,"endTime":1163.8799999999999,"body":"would summarize all of that."},{"speaker":"Tim Fisher","startTime":1164.3899999999999,"endTime":1165.3799999999999,"body":"You also mentioned goals."},{"speaker":"Tim Fisher","startTime":1165.41,"endTime":1166.7,"body":"I think goals are"},{"speaker":"Tim Fisher","startTime":1165.41,"endTime":1166.7,"body":"really interesting."},{"speaker":"Tim Fisher","startTime":1167.36,"endTime":1167.96,"body":"I think."},{"speaker":"Tim Fisher","startTime":1168.305,"endTime":1171.785,"body":"Unless you're an AI startup or"},{"speaker":"Tim Fisher","startTime":1168.305,"endTime":1171.785,"body":"a foundational model creator."},{"speaker":"Tim Fisher","startTime":1171.785,"endTime":1174.695,"body":"So like if you're open AI"},{"speaker":"Tim Fisher","startTime":1171.785,"endTime":1174.695,"body":"or Google, or Microsoft or"},{"speaker":"Tim Fisher","startTime":1174.695,"endTime":1177.7549999999999,"body":"Amazon, or you know, maybe"},{"speaker":"Tim Fisher","startTime":1174.695,"endTime":1177.7549999999999,"body":"you're building something that"},{"speaker":"Tim Fisher","startTime":1177.815,"endTime":1182.075,"body":"literally was not possible"},{"speaker":"Tim Fisher","startTime":1177.815,"endTime":1182.075,"body":"before AI, then your goal"},{"speaker":"Tim Fisher","startTime":1182.075,"endTime":1184.145,"body":"is to do something with AI."},{"speaker":"Tim Fisher","startTime":1184.145,"endTime":1188.795,"body":"Like AI is the actual goal, but"},{"speaker":"Tim Fisher","startTime":1184.145,"endTime":1188.795,"body":"I think for most businesses it's"},{"speaker":"Tim Fisher","startTime":1188.795,"endTime":1193.115,"body":"about transforming the business"},{"speaker":"Tim Fisher","startTime":1188.795,"endTime":1193.115,"body":"and operating at its best"},{"speaker":"Tim Fisher","startTime":1193.355,"endTime":1194.645,"body":"using the latest technology."},{"speaker":"Tim Fisher","startTime":1195.08,"endTime":1198.2,"body":"So I would say the business"},{"speaker":"Tim Fisher","startTime":1195.08,"endTime":1198.2,"body":"goals should not change at all."},{"speaker":"Tim Fisher","startTime":1198.2,"endTime":1200.78,"body":"You just change how"},{"speaker":"Tim Fisher","startTime":1198.2,"endTime":1200.78,"body":"you reach those goals."},{"speaker":"Tim Fisher","startTime":1201.32,"endTime":1203.78,"body":"Maybe a hot take that"},{"speaker":"Tim Fisher","startTime":1201.32,"endTime":1203.78,"body":"probably shouldn't be."},{"speaker":"Tim Fisher","startTime":1203.78,"endTime":1206.54,"body":"I think the AI revolution for"},{"speaker":"Tim Fisher","startTime":1203.78,"endTime":1206.54,"body":"most companies isn't actually"},{"speaker":"Tim Fisher","startTime":1206.54,"endTime":1208.22,"body":"about AI itself at all."},{"speaker":"Tim Fisher","startTime":1208.49,"endTime":1211.55,"body":"I think the value is"},{"speaker":"Tim Fisher","startTime":1208.49,"endTime":1211.55,"body":"the forcing function for"},{"speaker":"Tim Fisher","startTime":1211.55,"endTime":1212.93,"body":"automation and transformation."},{"speaker":"Tim Fisher","startTime":1213.23,"endTime":1215.7649999999999,"body":"In fact, I was just talking"},{"speaker":"Tim Fisher","startTime":1213.23,"endTime":1215.7649999999999,"body":"to somebody recently, I said."},{"speaker":"Tim Fisher","startTime":1216.59,"endTime":1219.98,"body":"Estimate, like maybe 25% of"},{"speaker":"Tim Fisher","startTime":1216.59,"endTime":1219.98,"body":"the projects I've deployed"},{"speaker":"Tim Fisher","startTime":1220.31,"endTime":1224.6299999999999,"body":"so far in my AI roles could"},{"speaker":"Tim Fisher","startTime":1220.31,"endTime":1224.6299999999999,"body":"have been deployed previous"},{"speaker":"Tim Fisher","startTime":1224.6299999999999,"endTime":1225.8,"body":"to large language models."},{"speaker":"Tim Fisher","startTime":1226.1299999999999,"endTime":1228.11,"body":"It's just that the business"},{"speaker":"Tim Fisher","startTime":1226.1299999999999,"endTime":1228.11,"body":"didn't prioritize those things"},{"speaker":"Tim Fisher","startTime":1228.11,"endTime":1230.1499999999999,"body":"because there were no dedicated"},{"speaker":"Tim Fisher","startTime":1228.11,"endTime":1230.1499999999999,"body":"transformation leaders."},{"speaker":"Tim Fisher","startTime":1230.1499999999999,"endTime":1233.03,"body":"There was no like inward"},{"speaker":"Tim Fisher","startTime":1230.1499999999999,"endTime":1233.03,"body":"pressure to ask ourselves,"},{"speaker":"Tim Fisher","startTime":1233.36,"endTime":1234.86,"body":"how can we do this better?"},{"speaker":"Tim Fisher","startTime":1234.86,"endTime":1236.6299999999999,"body":"We just do what"},{"speaker":"Tim Fisher","startTime":1234.86,"endTime":1236.6299999999999,"body":"we've always done."},{"speaker":"Tim Fisher","startTime":1237.23,"endTime":1240.11,"body":"So back to the title thing,"},{"speaker":"Tim Fisher","startTime":1237.23,"endTime":1240.11,"body":"I think honestly these types"},{"speaker":"Tim Fisher","startTime":1240.11,"endTime":1243.32,"body":"of roles will probably evolve"},{"speaker":"Tim Fisher","startTime":1240.11,"endTime":1243.32,"body":"away from having AI in their"},{"speaker":"Tim Fisher","startTime":1243.32,"endTime":1247.1,"body":"titles and more transformation"},{"speaker":"Tim Fisher","startTime":1243.32,"endTime":1247.1,"body":"in those titles, because that's"},{"speaker":"Tim Fisher","startTime":1247.1,"endTime":1248.66,"body":"really what I think it's about."},{"speaker":"Galen Low","startTime":1249.05,"endTime":1250.3999999999999,"body":"You know, I"},{"speaker":"Galen Low","startTime":1249.05,"endTime":1250.3999999999999,"body":"think with the titling,"},{"speaker":"Galen Low","startTime":1250.3999999999999,"endTime":1253.49,"body":"like we've seen fluidity"},{"speaker":"Galen Low","startTime":1250.3999999999999,"endTime":1253.49,"body":"in titling over the past"},{"speaker":"Galen Low","startTime":1253.49,"endTime":1257.605,"body":"little while in areas like"},{"speaker":"Galen Low","startTime":1253.49,"endTime":1257.605,"body":"cybersecurity, like DevSecOps."},{"speaker":"Galen Low","startTime":1258.3799999999999,"endTime":1262.1,"body":"Even like, like RPA, like"},{"speaker":"Galen Low","startTime":1258.3799999999999,"endTime":1262.1,"body":"process automation, I'm sure"},{"speaker":"Galen Low","startTime":1262.16,"endTime":1264.44,"body":"I haven't looked, but I'm"},{"speaker":"Galen Low","startTime":1262.16,"endTime":1264.44,"body":"sure there are dozens of VPs"},{"speaker":"Galen Low","startTime":1264.44,"endTime":1268.31,"body":"and directors of, you know,"},{"speaker":"Galen Low","startTime":1264.44,"endTime":1268.31,"body":"process automation, RPA, all"},{"speaker":"Galen Low","startTime":1268.31,"endTime":1270.62,"body":"of these things that we did to"},{"speaker":"Galen Low","startTime":1268.31,"endTime":1270.62,"body":"do exactly what you said, which"},{"speaker":"Galen Low","startTime":1270.62,"endTime":1273.32,"body":"is like become more efficient"},{"speaker":"Galen Low","startTime":1270.62,"endTime":1273.32,"body":"at achieving the same goals"},{"speaker":"Galen Low","startTime":1273.62,"endTime":1274.7,"body":"and the target may shift."},{"speaker":"Galen Low","startTime":1274.7,"endTime":1274.94,"body":"Right?"},{"speaker":"Galen Low","startTime":1274.94,"endTime":1277.1299999999999,"body":"So in other words,"},{"speaker":"Galen Low","startTime":1274.94,"endTime":1277.1299999999999,"body":"right, if it was like I"},{"speaker":"Galen Low","startTime":1277.1299999999999,"endTime":1278.27,"body":"just had on as guests."},{"speaker":"Galen Low","startTime":1278.6,"endTime":1281.03,"body":"Folks who do like AI call"},{"speaker":"Galen Low","startTime":1278.6,"endTime":1281.03,"body":"center transformation."},{"speaker":"Galen Low","startTime":1281.24,"endTime":1283.19,"body":"I guess what all those metrics"},{"speaker":"Galen Low","startTime":1281.24,"endTime":1283.19,"body":"stayed the same, but like"},{"speaker":"Galen Low","startTime":1283.19,"endTime":1286.28,"body":"the target is to reduce call"},{"speaker":"Galen Low","startTime":1283.19,"endTime":1286.28,"body":"volume or reduce call time"},{"speaker":"Galen Low","startTime":1286.28,"endTime":1289.55,"body":"or increase, you know, the"},{"speaker":"Galen Low","startTime":1286.28,"endTime":1289.55,"body":"resolution rate of like, did we"},{"speaker":"Galen Low","startTime":1289.55,"endTime":1290.93,"body":"solve our customer's problem?"},{"speaker":"Galen Low","startTime":1291.29,"endTime":1294.02,"body":"It's not like, I'm sure there"},{"speaker":"Galen Low","startTime":1291.29,"endTime":1294.02,"body":"are AI metrics within that, but"},{"speaker":"Galen Low","startTime":1294.02,"endTime":1298.52,"body":"the core business goal is not"},{"speaker":"Galen Low","startTime":1294.02,"endTime":1298.52,"body":"to become an AI organization."},{"speaker":"Galen Low","startTime":1298.52,"endTime":1301.55,"body":"It's to better serve our"},{"speaker":"Galen Low","startTime":1298.52,"endTime":1301.55,"body":"customers, better serve"},{"speaker":"Galen Low","startTime":1301.85,"endTime":1304.82,"body":"our agents, hopefully,"},{"speaker":"Galen Low","startTime":1301.85,"endTime":1304.82,"body":"and also just, you know,"},{"speaker":"Galen Low","startTime":1305.03,"endTime":1305.93,"body":"do business better."},{"speaker":"Galen Low","startTime":1306.2,"endTime":1308.24,"body":"What I liked about what"},{"speaker":"Galen Low","startTime":1306.2,"endTime":1308.24,"body":"you said earlier is that."},{"speaker":"Galen Low","startTime":1308.6,"endTime":1308.93,"body":"I don't know."},{"speaker":"Galen Low","startTime":1308.93,"endTime":1310.81,"body":"I we use this word"},{"speaker":"Galen Low","startTime":1308.93,"endTime":1310.81,"body":"like business maturity."},{"speaker":"Galen Low","startTime":1311.17,"endTime":1314.1399999999999,"body":"In my head it's like this,"},{"speaker":"Galen Low","startTime":1311.17,"endTime":1314.1399999999999,"body":"like flat still water"},{"speaker":"Galen Low","startTime":1314.47,"endTime":1317.56,"body":"where it's like, oh, we've"},{"speaker":"Galen Low","startTime":1314.47,"endTime":1317.56,"body":"achieved business maturity,"},{"speaker":"Galen Low","startTime":1317.56,"endTime":1319.81,"body":"nirvana, everything is"},{"speaker":"Galen Low","startTime":1317.56,"endTime":1319.81,"body":"calm and now we're ready to"},{"speaker":"Galen Low","startTime":1319.81,"endTime":1320.74,"body":"launch into the next thing."},{"speaker":"Galen Low","startTime":1320.74,"endTime":1321.79,"body":"But you didn't say that."},{"speaker":"Galen Low","startTime":1321.79,"endTime":1325.09,"body":"You said either there is support"},{"speaker":"Galen Low","startTime":1321.79,"endTime":1325.09,"body":"and like data infrastructure"},{"speaker":"Galen Low","startTime":1325.09,"endTime":1326.26,"body":"and like you're ready."},{"speaker":"Galen Low","startTime":1326.665,"endTime":1329.725,"body":"Or things are happening, like"},{"speaker":"Galen Low","startTime":1326.665,"endTime":1329.725,"body":"at the lower levels, people are"},{"speaker":"Galen Low","startTime":1329.725,"endTime":1333.235,"body":"experimenting and like if you"},{"speaker":"Galen Low","startTime":1329.725,"endTime":1333.235,"body":"don't organize that energy and"},{"speaker":"Galen Low","startTime":1333.235,"endTime":1336.205,"body":"focus it somewhere, like it's"},{"speaker":"Galen Low","startTime":1333.235,"endTime":1336.205,"body":"just gonna disperse and it's"},{"speaker":"Galen Low","startTime":1336.205,"endTime":1340.105,"body":"gonna be mayhem and chaos and"},{"speaker":"Galen Low","startTime":1336.205,"endTime":1340.105,"body":"it could actually damage culture"},{"speaker":"Galen Low","startTime":1340.405,"endTime":1343.315,"body":"before it actually impacts your"},{"speaker":"Galen Low","startTime":1340.405,"endTime":1343.315,"body":"business in any positive way."},{"speaker":"Galen Low","startTime":1343.645,"endTime":1344.995,"body":"And I thought that"},{"speaker":"Galen Low","startTime":1343.645,"endTime":1344.995,"body":"was neat because like"},{"speaker":"Galen Low","startTime":1345.055,"endTime":1346.195,"body":"I do see that a lot."},{"speaker":"Galen Low","startTime":1346.195,"endTime":1348.835,"body":"I do se see it a lot where like"},{"speaker":"Galen Low","startTime":1346.195,"endTime":1348.835,"body":"there's a lot of energy, like,"},{"speaker":"Galen Low","startTime":1349.045,"endTime":1351.595,"body":"and sometimes it's positive and"},{"speaker":"Galen Low","startTime":1349.045,"endTime":1351.595,"body":"sometimes it's frantic, like,"},{"speaker":"Galen Low","startTime":1351.595,"endTime":1352.705,"body":"you know, panicked energy, like."},{"speaker":"Galen Low","startTime":1353.365,"endTime":1355.705,"body":"I need to figure out AI, so"},{"speaker":"Galen Low","startTime":1353.365,"endTime":1355.705,"body":"I better like do all these"},{"speaker":"Galen Low","startTime":1355.705,"endTime":1358.565,"body":"things and then, you know,"},{"speaker":"Galen Low","startTime":1355.705,"endTime":1358.565,"body":"hope that I keep my job."},{"speaker":"Galen Low","startTime":1358.745,"endTime":1360.425,"body":"And some people are just"},{"speaker":"Galen Low","startTime":1358.745,"endTime":1360.425,"body":"really excited about it."},{"speaker":"Galen Low","startTime":1360.425,"endTime":1362.0149999999999,"body":"They're like, oh, I"},{"speaker":"Galen Low","startTime":1360.425,"endTime":1362.0149999999999,"body":"might not have to take"},{"speaker":"Galen Low","startTime":1362.0149999999999,"endTime":1362.825,"body":"notes during a meeting."},{"speaker":"Galen Low","startTime":1362.945,"endTime":1363.365,"body":"Fabulous."},{"speaker":"Galen Low","startTime":1363.365,"endTime":1363.785,"body":"Say no more."},{"speaker":"Galen Low","startTime":1363.785,"endTime":1364.415,"body":"Like, let's do it."},{"speaker":"Galen Low","startTime":1364.415,"endTime":1365.195,"body":"Let's build a machine."},{"speaker":"Galen Low","startTime":1365.585,"endTime":1368.495,"body":"And you know, to your point, not"},{"speaker":"Galen Low","startTime":1365.585,"endTime":1368.495,"body":"inventing AI, but using AI to"},{"speaker":"Galen Low","startTime":1368.495,"endTime":1369.545,"body":"do what they're already doing."},{"speaker":"Galen Low","startTime":1369.905,"endTime":1372.425,"body":"But I think the biggest thing"},{"speaker":"Galen Low","startTime":1369.905,"endTime":1372.425,"body":"that I, you know, I picked up"},{"speaker":"Galen Low","startTime":1372.425,"endTime":1375.155,"body":"on in there was that notion"},{"speaker":"Galen Low","startTime":1372.425,"endTime":1375.155,"body":"of like the safety, right?"},{"speaker":"Galen Low","startTime":1375.155,"endTime":1377.315,"body":"This like psychological"},{"speaker":"Galen Low","startTime":1375.155,"endTime":1377.315,"body":"safety to experiment."},{"speaker":"Galen Low","startTime":1377.69,"endTime":1379.79,"body":"Because I think the other"},{"speaker":"Galen Low","startTime":1377.69,"endTime":1379.79,"body":"bit is that there's some"},{"speaker":"Galen Low","startTime":1379.79,"endTime":1382.82,"body":"organizations where all"},{"speaker":"Galen Low","startTime":1379.79,"endTime":1382.82,"body":"of that experimentation is"},{"speaker":"Galen Low","startTime":1382.82,"endTime":1385.61,"body":"happening, but like behind"},{"speaker":"Galen Low","startTime":1382.82,"endTime":1385.61,"body":"a closed door, secretly,"},{"speaker":"Galen Low","startTime":1385.61,"endTime":1386.6299999999999,"body":"no one's talking about it."},{"speaker":"Galen Low","startTime":1386.84,"endTime":1386.93,"body":"Yes."},{"speaker":"Galen Low","startTime":1386.93,"endTime":1388.19,"body":"No one knows it's happening."},{"speaker":"Galen Low","startTime":1388.6399999999999,"endTime":1390.92,"body":"Frankly, like some of the"},{"speaker":"Galen Low","startTime":1388.6399999999999,"endTime":1390.92,"body":"data that is going into some"},{"speaker":"Galen Low","startTime":1390.92,"endTime":1392.6299999999999,"body":"of those, there's probably"},{"speaker":"Galen Low","startTime":1390.92,"endTime":1392.6299999999999,"body":"no governance around it."},{"speaker":"Galen Low","startTime":1392.87,"endTime":1396.68,"body":"It could be mayhem that"},{"speaker":"Galen Low","startTime":1392.87,"endTime":1396.68,"body":"business leaders don't even see."},{"speaker":"Galen Low","startTime":1397.16,"endTime":1399.59,"body":"'cause they haven't created"},{"speaker":"Galen Low","startTime":1397.16,"endTime":1399.59,"body":"that culture of it being okay"},{"speaker":"Galen Low","startTime":1399.59,"endTime":1401.78,"body":"to raise your hand and say,"},{"speaker":"Galen Low","startTime":1399.59,"endTime":1401.78,"body":"Hey, I'm playing with this."},{"speaker":"Galen Low","startTime":1401.78,"endTime":1403.16,"body":"Like, is that okay?"},{"speaker":"Galen Low","startTime":1403.16,"endTime":1404.42,"body":"Like, you know,"},{"speaker":"Galen Low","startTime":1403.16,"endTime":1404.42,"body":"here's what I'm doing."},{"speaker":"Galen Low","startTime":1404.69,"endTime":1406.1299999999999,"body":"And if they think they're"},{"speaker":"Galen Low","startTime":1404.69,"endTime":1406.1299999999999,"body":"gonna get their hand slapped,"},{"speaker":"Galen Low","startTime":1406.1299999999999,"endTime":1408.41,"body":"then you know, you can be"},{"speaker":"Galen Low","startTime":1406.1299999999999,"endTime":1408.41,"body":"damn sure that they're gonna"},{"speaker":"Galen Low","startTime":1408.41,"endTime":1410.87,"body":"do that to keep themselves"},{"speaker":"Galen Low","startTime":1408.41,"endTime":1410.87,"body":"relevant for their next job,"},{"speaker":"Galen Low","startTime":1410.8999999999999,"endTime":1411.74,"body":"not for their current job."},{"speaker":"Tim Fisher","startTime":1412.1,"endTime":1412.52,"body":"Amen."},{"speaker":"Tim Fisher","startTime":1412.85,"endTime":1413.06,"body":"Yes."},{"speaker":"Galen Low","startTime":1413.57,"endTime":1414.68,"body":"This is really"},{"speaker":"Galen Low","startTime":1413.57,"endTime":1414.68,"body":"interesting by the way."},{"speaker":"Galen Low","startTime":1414.71,"endTime":1416.6,"body":"Just 'cause like I, I don't"},{"speaker":"Galen Low","startTime":1414.71,"endTime":1416.6,"body":"know, I think I came into"},{"speaker":"Galen Low","startTime":1416.6,"endTime":1417.74,"body":"this conversation as like."},{"speaker":"Galen Low","startTime":1418.065,"endTime":1420.2749999999999,"body":"It's almost like"},{"speaker":"Galen Low","startTime":1418.065,"endTime":1420.2749999999999,"body":"the utopia, right?"},{"speaker":"Galen Low","startTime":1420.2749999999999,"endTime":1423.125,"body":"Like this utopian vision of what"},{"speaker":"Galen Low","startTime":1420.2749999999999,"endTime":1423.125,"body":"AI transformation looks like."},{"speaker":"Galen Low","startTime":1423.125,"endTime":1426.125,"body":"But actually it can be"},{"speaker":"Galen Low","startTime":1423.125,"endTime":1426.125,"body":"that it can be messy, it"},{"speaker":"Galen Low","startTime":1426.125,"endTime":1428.825,"body":"could be solving problems,"},{"speaker":"Galen Low","startTime":1426.125,"endTime":1428.825,"body":"it could create problems,"},{"speaker":"Galen Low","startTime":1429.215,"endTime":1429.995,"body":"it needs leadership."},{"speaker":"Galen Low","startTime":1430.355,"endTime":1431.975,"body":"And I guess that's kind of"},{"speaker":"Galen Low","startTime":1430.355,"endTime":1431.975,"body":"like the crux of all of this"},{"speaker":"Galen Low","startTime":1431.975,"endTime":1435.065,"body":"is that it does need someone"},{"speaker":"Galen Low","startTime":1431.975,"endTime":1435.065,"body":"who can like zoom out and"},{"speaker":"Galen Low","startTime":1435.065,"endTime":1438.365,"body":"zoom in, see the force for"},{"speaker":"Galen Low","startTime":1435.065,"endTime":1438.365,"body":"the trees and guide people"},{"speaker":"Galen Low","startTime":1438.365,"endTime":1441.305,"body":"along so that this energy"},{"speaker":"Galen Low","startTime":1438.365,"endTime":1441.305,"body":"that gets spent into it is"},{"speaker":"Galen Low","startTime":1441.305,"endTime":1444.545,"body":"productive and actually enacts"},{"speaker":"Galen Low","startTime":1441.305,"endTime":1444.545,"body":"change that can be measured."},{"speaker":"Tim Fisher","startTime":1444.785,"endTime":1445.325,"body":"Exactly."},{"speaker":"Tim Fisher","startTime":1445.415,"endTime":1445.7749999999999,"body":"Yes."},{"speaker":"Galen Low","startTime":1446.1399999999999,"endTime":1448.97,"body":"I wanted to zoom"},{"speaker":"Galen Low","startTime":1446.1399999999999,"endTime":1448.97,"body":"into like life in the trenches"},{"speaker":"Galen Low","startTime":1449.72,"endTime":1450.62,"body":"is kind of what I call it."},{"speaker":"Galen Low","startTime":1450.92,"endTime":1453.92,"body":"My background is in project"},{"speaker":"Galen Low","startTime":1450.92,"endTime":1453.92,"body":"management, business"},{"speaker":"Galen Low","startTime":1453.92,"endTime":1455.6,"body":"development, account management."},{"speaker":"Galen Low","startTime":1455.99,"endTime":1460.28,"body":"We are in the day-to-day sort"},{"speaker":"Galen Low","startTime":1455.99,"endTime":1460.28,"body":"of operation of a business, and"},{"speaker":"Galen Low","startTime":1460.28,"endTime":1463.04,"body":"we've been talking a bit about"},{"speaker":"Galen Low","startTime":1460.28,"endTime":1463.04,"body":"this as we go, but like when"},{"speaker":"Galen Low","startTime":1463.04,"endTime":1466.8799999999999,"body":"it comes to adopting AI into"},{"speaker":"Galen Low","startTime":1463.04,"endTime":1466.8799999999999,"body":"the way that we like actually"},{"speaker":"Galen Low","startTime":1466.8799999999999,"endTime":1470.12,"body":"collaborate on our projects and"},{"speaker":"Galen Low","startTime":1466.8799999999999,"endTime":1470.12,"body":"like do day-to-day operations."},{"speaker":"Galen Low","startTime":1470.51,"endTime":1473.1499999999999,"body":"Do you see that as something"},{"speaker":"Galen Low","startTime":1470.51,"endTime":1473.1499999999999,"body":"that is best done, like"},{"speaker":"Galen Low","startTime":1473.24,"endTime":1474.53,"body":"top down within an org?"},{"speaker":"Galen Low","startTime":1474.53,"endTime":1478.6399999999999,"body":"Like is that the idea of the"},{"speaker":"Galen Low","startTime":1474.53,"endTime":1478.6399999999999,"body":"sort of AI leadership layer?"},{"speaker":"Galen Low","startTime":1478.6399999999999,"endTime":1479.36,"body":"The AI leader?"},{"speaker":"Tim Fisher","startTime":1479.69,"endTime":1480.47,"body":"I think"},{"speaker":"Tim Fisher","startTime":1479.69,"endTime":1480.47,"body":"you have to do both."},{"speaker":"Tim Fisher","startTime":1480.83,"endTime":1483.74,"body":"I think top down and"},{"speaker":"Tim Fisher","startTime":1480.83,"endTime":1483.74,"body":"bottom up, and I think the"},{"speaker":"Tim Fisher","startTime":1483.74,"endTime":1486.74,"body":"right AI leader can make"},{"speaker":"Tim Fisher","startTime":1483.74,"endTime":1486.74,"body":"both of those successful."},{"speaker":"Tim Fisher","startTime":1486.74,"endTime":1488.48,"body":"Both those directions top down."},{"speaker":"Tim Fisher","startTime":1488.57,"endTime":1490.245,"body":"I think that's a little"},{"speaker":"Tim Fisher","startTime":1488.57,"endTime":1490.245,"body":"more clear, right?"},{"speaker":"Tim Fisher","startTime":1490.245,"endTime":1490.445,"body":"It."},{"speaker":"Tim Fisher","startTime":1491.0149999999999,"endTime":1492.965,"body":"Setting goals and"},{"speaker":"Tim Fisher","startTime":1491.0149999999999,"endTime":1492.965,"body":"strategies, you know, a"},{"speaker":"Tim Fisher","startTime":1492.965,"endTime":1494.315,"body":"really clear direction."},{"speaker":"Tim Fisher","startTime":1494.495,"endTime":1497.5249999999999,"body":"You can tackle really big"},{"speaker":"Tim Fisher","startTime":1494.495,"endTime":1497.5249999999999,"body":"workflows and systems and create"},{"speaker":"Tim Fisher","startTime":1497.5249999999999,"endTime":1500.465,"body":"these big projects and like,"},{"speaker":"Tim Fisher","startTime":1497.5249999999999,"endTime":1500.465,"body":"you know, completely change how"},{"speaker":"Tim Fisher","startTime":1500.465,"endTime":1503.0149999999999,"body":"your business does this enormous"},{"speaker":"Tim Fisher","startTime":1500.465,"endTime":1503.0149999999999,"body":"thing that they do every day."},{"speaker":"Tim Fisher","startTime":1503.045,"endTime":1503.375,"body":"Right."},{"speaker":"Tim Fisher","startTime":1503.375,"endTime":1505.17,"body":"And that's, I think that's the"},{"speaker":"Tim Fisher","startTime":1503.375,"endTime":1505.17,"body":"one that's a little more clear."},{"speaker":"Tim Fisher","startTime":1505.87,"endTime":1509.2,"body":"And then the bottoms up I"},{"speaker":"Tim Fisher","startTime":1505.87,"endTime":1509.2,"body":"think is often thought about a"},{"speaker":"Tim Fisher","startTime":1509.2,"endTime":1511.81,"body":"little too late or it's assumed"},{"speaker":"Tim Fisher","startTime":1509.2,"endTime":1511.81,"body":"that it will take care of"},{"speaker":"Tim Fisher","startTime":1511.81,"endTime":1513.22,"body":"itself or it's not important."},{"speaker":"Tim Fisher","startTime":1513.3,"endTime":1515.94,"body":"But that's like the education"},{"speaker":"Tim Fisher","startTime":1513.3,"endTime":1515.94,"body":"and like you're getting at"},{"speaker":"Tim Fisher","startTime":1515.94,"endTime":1517.83,"body":"a lot of this just in, in"},{"speaker":"Tim Fisher","startTime":1515.94,"endTime":1517.83,"body":"what you were just saying."},{"speaker":"Tim Fisher","startTime":1517.83,"endTime":1518.04,"body":"Right."},{"speaker":"Tim Fisher","startTime":1518.04,"endTime":1521.1299999999999,"body":"The education and the empowering"},{"speaker":"Tim Fisher","startTime":1518.04,"endTime":1521.1299999999999,"body":"individuals and the, I think"},{"speaker":"Tim Fisher","startTime":1521.1299999999999,"endTime":1524.3999999999999,"body":"a really interesting one"},{"speaker":"Tim Fisher","startTime":1521.1299999999999,"endTime":1524.3999999999999,"body":"is, I know at the last job."},{"speaker":"Tim Fisher","startTime":1524.84,"endTime":1528.98,"body":"We had just like an intake"},{"speaker":"Tim Fisher","startTime":1524.84,"endTime":1528.98,"body":"form for great ideas to do."},{"speaker":"Tim Fisher","startTime":1529.04,"endTime":1532.1589999999999,"body":"You know, like I've got this"},{"speaker":"Tim Fisher","startTime":1529.04,"endTime":1532.1589999999999,"body":"thing I do every day and I"},{"speaker":"Tim Fisher","startTime":1532.1589999999999,"endTime":1535.37,"body":"know based on your TED Talk,"},{"speaker":"Tim Fisher","startTime":1532.1589999999999,"endTime":1535.37,"body":"and you're like, you know,"},{"speaker":"Tim Fisher","startTime":1535.37,"endTime":1539.09,"body":"and like my research that"},{"speaker":"Tim Fisher","startTime":1535.37,"endTime":1539.09,"body":"I know that LLMs can solve"},{"speaker":"Tim Fisher","startTime":1539.09,"endTime":1542.84,"body":"this for me, and I would love"},{"speaker":"Tim Fisher","startTime":1539.09,"endTime":1542.84,"body":"for your team to build that."},{"speaker":"Tim Fisher","startTime":1543.155,"endTime":1547.145,"body":"But a lot of what individual"},{"speaker":"Tim Fisher","startTime":1543.155,"endTime":1547.145,"body":"people do are individual and"},{"speaker":"Tim Fisher","startTime":1547.145,"endTime":1548.975,"body":"bespoke things in their roles."},{"speaker":"Tim Fisher","startTime":1548.975,"endTime":1552.745,"body":"So there's not this enormous"},{"speaker":"Tim Fisher","startTime":1548.975,"endTime":1552.745,"body":"ROI to throw a bunch of"},{"speaker":"Tim Fisher","startTime":1552.745,"endTime":1555.5339999999999,"body":"engineers and product folks"},{"speaker":"Tim Fisher","startTime":1552.745,"endTime":1555.5339999999999,"body":"at this like solution for"},{"speaker":"Tim Fisher","startTime":1555.5339999999999,"endTime":1557.485,"body":"something that one person does."},{"speaker":"Tim Fisher","startTime":1557.79,"endTime":1560.91,"body":"But it can be transformative"},{"speaker":"Tim Fisher","startTime":1557.79,"endTime":1560.91,"body":"for that one person."},{"speaker":"Tim Fisher","startTime":1560.91,"endTime":1564.99,"body":"So empowering people to solve"},{"speaker":"Tim Fisher","startTime":1560.91,"endTime":1564.99,"body":"problems themselves with, you"},{"speaker":"Tim Fisher","startTime":1564.99,"endTime":1568.02,"body":"know, some of these like low"},{"speaker":"Tim Fisher","startTime":1564.99,"endTime":1568.02,"body":"and no code tools that I know"},{"speaker":"Tim Fisher","startTime":1568.02,"endTime":1569.28,"body":"a lot of us are familiar with."},{"speaker":"Tim Fisher","startTime":1569.28,"endTime":1572.22,"body":"And using ChatGPT is your,"},{"speaker":"Tim Fisher","startTime":1569.28,"endTime":1572.22,"body":"you know, where Gemini are."},{"speaker":"Tim Fisher","startTime":1572.22,"endTime":1575.25,"body":"Some other conversational"},{"speaker":"Tim Fisher","startTime":1572.22,"endTime":1575.25,"body":"AI, your like coding partner"},{"speaker":"Tim Fisher","startTime":1575.25,"endTime":1578.1299999999999,"body":"for app script behind Google"},{"speaker":"Tim Fisher","startTime":1575.25,"endTime":1578.1299999999999,"body":"Sheets, like empowering"},{"speaker":"Tim Fisher","startTime":1578.1299999999999,"endTime":1579.81,"body":"people and giving people"},{"speaker":"Tim Fisher","startTime":1578.1299999999999,"endTime":1579.81,"body":"permission to do things like"},{"speaker":"Tim Fisher","startTime":1579.81,"endTime":1581.97,"body":"that is incredibly impactful."},{"speaker":"Tim Fisher","startTime":1581.97,"endTime":1584.97,"body":"So I think it is both of those"},{"speaker":"Tim Fisher","startTime":1581.97,"endTime":1584.97,"body":"things and a sort of like"},{"speaker":"Tim Fisher","startTime":1585.32,"endTime":1588.32,"body":"meeting at the, in the middle,"},{"speaker":"Tim Fisher","startTime":1585.32,"endTime":1588.32,"body":"but I think they both have to"},{"speaker":"Tim Fisher","startTime":1588.32,"endTime":1589.55,"body":"happen to be really successful."},{"speaker":"Galen Low","startTime":1589.79,"endTime":1591.62,"body":"In my head, I'm"},{"speaker":"Galen Low","startTime":1589.79,"endTime":1591.62,"body":"almost like, oh, there's almost"},{"speaker":"Galen Low","startTime":1591.62,"endTime":1594.41,"body":"like this like layer that"},{"speaker":"Galen Low","startTime":1591.62,"endTime":1594.41,"body":"is similar to like a project"},{"speaker":"Galen Low","startTime":1594.41,"endTime":1597.32,"body":"management office in terms"},{"speaker":"Galen Low","startTime":1594.41,"endTime":1597.32,"body":"of like, is this a project?"},{"speaker":"Galen Low","startTime":1597.32,"endTime":1599.36,"body":"If it is, we can like,"},{"speaker":"Galen Low","startTime":1597.32,"endTime":1599.36,"body":"provide support for it."},{"speaker":"Galen Low","startTime":1599.36,"endTime":1601.28,"body":"Like we've got our team, we"},{"speaker":"Galen Low","startTime":1599.36,"endTime":1601.28,"body":"can put it on rails, we can"},{"speaker":"Galen Low","startTime":1601.28,"endTime":1603.83,"body":"educate you if it's like"},{"speaker":"Galen Low","startTime":1601.28,"endTime":1603.83,"body":"actually not really a project,"},{"speaker":"Galen Low","startTime":1603.83,"endTime":1604.79,"body":"but like go ahead and do it."},{"speaker":"Galen Low","startTime":1605.575,"endTime":1606.715,"body":"We can kind of guide you."},{"speaker":"Galen Low","startTime":1606.985,"endTime":1609.5049999999999,"body":"I think that is a really"},{"speaker":"Galen Low","startTime":1606.985,"endTime":1609.5049999999999,"body":"interesting like division"},{"speaker":"Galen Low","startTime":1609.745,"endTime":1612.445,"body":"right now where I think"},{"speaker":"Galen Low","startTime":1609.745,"endTime":1612.445,"body":"for me there's this tension"},{"speaker":"Galen Low","startTime":1612.445,"endTime":1615.235,"body":"between like no code, you"},{"speaker":"Galen Low","startTime":1612.445,"endTime":1615.235,"body":"could just do it yourself."},{"speaker":"Galen Low","startTime":1615.235,"endTime":1616.2549999999999,"body":"You should have done it already."},{"speaker":"Galen Low","startTime":1616.2549999999999,"endTime":1618.5049999999999,"body":"Just do it yourself"},{"speaker":"Galen Low","startTime":1616.2549999999999,"endTime":1618.5049999999999,"body":"alone by yourself."},{"speaker":"Galen Low","startTime":1618.835,"endTime":1620.545,"body":"And then there's the"},{"speaker":"Galen Low","startTime":1618.835,"endTime":1620.545,"body":"layer of like, actually"},{"speaker":"Galen Low","startTime":1620.545,"endTime":1621.475,"body":"it's really complicated."},{"speaker":"Galen Low","startTime":1621.475,"endTime":1624.445,"body":"Like we need engineers and"},{"speaker":"Galen Low","startTime":1621.475,"endTime":1624.445,"body":"like people who understand the"},{"speaker":"Galen Low","startTime":1624.445,"endTime":1626.605,"body":"ethics and the governance and"},{"speaker":"Galen Low","startTime":1624.445,"endTime":1626.605,"body":"like, yeah, you know, these"},{"speaker":"Galen Low","startTime":1626.605,"endTime":1630.295,"body":"projects like these need to be,"},{"speaker":"Galen Low","startTime":1626.605,"endTime":1630.295,"body":"more care needs to be taken if"},{"speaker":"Galen Low","startTime":1630.295,"endTime":1631.225,"body":"we wanna be able to do this."},{"speaker":"Galen Low","startTime":1631.225,"endTime":1631.555,"body":"Right."},{"speaker":"Galen Low","startTime":1631.855,"endTime":1633.385,"body":"But I think you said it really"},{"speaker":"Galen Low","startTime":1631.855,"endTime":1633.385,"body":"clearly where it's like."},{"speaker":"Galen Low","startTime":1633.8799999999999,"endTime":1637.57,"body":"There is this sort of line"},{"speaker":"Galen Low","startTime":1633.8799999999999,"endTime":1637.57,"body":"between what needs to sort"},{"speaker":"Galen Low","startTime":1637.57,"endTime":1640.1789999999999,"body":"of scale into impact for a"},{"speaker":"Galen Low","startTime":1637.57,"endTime":1640.1789999999999,"body":"business versus what is sort"},{"speaker":"Galen Low","startTime":1640.1789999999999,"endTime":1643.0,"body":"of more of an individual"},{"speaker":"Galen Low","startTime":1640.1789999999999,"endTime":1643.0,"body":"like productivity thing."},{"speaker":"Galen Low","startTime":1643.4189999999999,"endTime":1646.3899999999999,"body":"And you know, folks on my team,"},{"speaker":"Galen Low","startTime":1643.4189999999999,"endTime":1646.3899999999999,"body":"you know, they're in lovable,"},{"speaker":"Galen Low","startTime":1646.3899999999999,"endTime":1647.6499999999999,"body":"they're in N eight end, right?"},{"speaker":"Galen Low","startTime":1647.6499999999999,"endTime":1649.99,"body":"Like they are just like"},{"speaker":"Galen Low","startTime":1647.6499999999999,"endTime":1649.99,"body":"building a thing to help them"},{"speaker":"Galen Low","startTime":1649.99,"endTime":1651.1,"body":"do that thing that they do."},{"speaker":"Galen Low","startTime":1651.46,"endTime":1654.07,"body":"And I guess, and maybe we can"},{"speaker":"Galen Low","startTime":1651.46,"endTime":1654.07,"body":"walk through actually this"},{"speaker":"Galen Low","startTime":1654.07,"endTime":1656.32,"body":"pipeline, but you know, for"},{"speaker":"Galen Low","startTime":1654.07,"endTime":1656.32,"body":"us we're kind of individually"},{"speaker":"Galen Low","startTime":1656.32,"endTime":1658.8999999999999,"body":"making that call to be like,"},{"speaker":"Galen Low","startTime":1656.32,"endTime":1658.8999999999999,"body":"ah, that's just a me thing, so"},{"speaker":"Galen Low","startTime":1658.8999999999999,"endTime":1660.1,"body":"I'm just gonna do it myself."},{"speaker":"Galen Low","startTime":1660.4289999999999,"endTime":1663.55,"body":"Or Wow, this could impact"},{"speaker":"Galen Low","startTime":1660.4289999999999,"endTime":1663.55,"body":"every podcast that we record."},{"speaker":"Galen Low","startTime":1663.55,"endTime":1665.019,"body":"Like we gotta build this guys."},{"speaker":"Galen Low","startTime":1665.439,"endTime":1667.509,"body":"Could we step through"},{"speaker":"Galen Low","startTime":1665.439,"endTime":1667.509,"body":"like that flow of like."},{"speaker":"Galen Low","startTime":1668.199,"endTime":1671.8899999999999,"body":"Even like a bottom up sort"},{"speaker":"Galen Low","startTime":1668.199,"endTime":1671.8899999999999,"body":"of approach where people are"},{"speaker":"Galen 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have"},{"speaker":"Galen Low","startTime":1686.1399999999999,"endTime":1688.1499999999999,"body":"to code it yourself in lovable"},{"speaker":"Galen Low","startTime":1688.3899999999999,"endTime":1690.3999999999999,"body":"versus like, actually I can"},{"speaker":"Galen Low","startTime":1688.3899999999999,"endTime":1690.3999999999999,"body":"show you how to do that."},{"speaker":"Galen Low","startTime":1690.699,"endTime":1693.34,"body":"It's definitely gonna be"},{"speaker":"Galen Low","startTime":1690.699,"endTime":1693.34,"body":"useful, but the scale is"},{"speaker":"Galen Low","startTime":1693.34,"endTime":1695.709,"body":"smaller in terms of like"},{"speaker":"Galen Low","startTime":1693.34,"endTime":1695.709,"body":"what we wanna invest in it."},{"speaker":"Tim Fisher","startTime":1695.979,"endTime":1697.1499999999999,"body":"Yeah, I think"},{"speaker":"Tim Fisher","startTime":1695.979,"endTime":1697.1499999999999,"body":"that's an interesting question."},{"speaker":"Tim Fisher","startTime":1697.509,"endTime":1700.769,"body":"I think I, this is such a"},{"speaker":"Tim Fisher","startTime":1697.509,"endTime":1700.769,"body":"bespoke answer depending"},{"speaker":"Tim Fisher","startTime":1700.769,"endTime":1702.539,"body":"on the organization and"},{"speaker":"Tim Fisher","startTime":1700.769,"endTime":1702.539,"body":"how you're put together."},{"speaker":"Tim Fisher","startTime":1702.539,"endTime":1706.229,"body":"And it's funny, as I'm listening"},{"speaker":"Tim Fisher","startTime":1702.539,"endTime":1706.229,"body":"to you ask this question, I'm"},{"speaker":"Tim Fisher","startTime":1706.229,"endTime":1710.309,"body":"thinking about the variety"},{"speaker":"Tim Fisher","startTime":1706.229,"endTime":1710.309,"body":"of situations out there with"},{"speaker":"Tim Fisher","startTime":1710.309,"endTime":1715.139,"body":"respect to how much individual"},{"speaker":"Tim Fisher","startTime":1710.309,"endTime":1715.139,"body":"contributors even understand"},{"speaker":"Tim Fisher","startTime":1715.139,"endTime":1718.709,"body":"what they do, how that has"},{"speaker":"Tim Fisher","startTime":1715.139,"endTime":1718.709,"body":"an impact on the business."},{"speaker":"Tim Fisher","startTime":1719.099,"endTime":1721.379,"body":"Again, so we're back to this"},{"speaker":"Tim Fisher","startTime":1719.099,"endTime":1721.379,"body":"like sort of transformation"},{"speaker":"Tim Fisher","startTime":1721.379,"endTime":1722.189,"body":"and introspective thing."},{"speaker":"Tim Fisher","startTime":1722.189,"endTime":1725.594,"body":"I I mentioned a little bit ago"},{"speaker":"Tim Fisher","startTime":1722.189,"endTime":1725.594,"body":"where we don't spend a lot of"},{"speaker":"Tim Fisher","startTime":1725.594,"endTime":1727.914,"body":"time or I would argue we don't"},{"speaker":"Tim Fisher","startTime":1725.594,"endTime":1727.914,"body":"spend nearly enough time in"},{"speaker":"Tim Fisher","startTime":1727.914,"endTime":1731.394,"body":"business critiquing what we do"},{"speaker":"Tim Fisher","startTime":1727.914,"endTime":1731.394,"body":"and how we do it and its value."},{"speaker":"Tim Fisher","startTime":1731.424,"endTime":1734.694,"body":"And I think leadership,"},{"speaker":"Tim Fisher","startTime":1731.424,"endTime":1734.694,"body":"I'm feeling very lucky at"},{"speaker":"Tim Fisher","startTime":1734.754,"endTime":1736.344,"body":"this particular company"},{"speaker":"Tim Fisher","startTime":1734.754,"endTime":1736.344,"body":"because I see this happen"},{"speaker":"Tim Fisher","startTime":1736.344,"endTime":1737.184,"body":"a lot, which is great."},{"speaker":"Tim Fisher","startTime":1737.484,"endTime":1741.2939999999999,"body":"The push from the top to"},{"speaker":"Tim Fisher","startTime":1737.484,"endTime":1741.2939999999999,"body":"help people understand how"},{"speaker":"Tim Fisher","startTime":1741.2939999999999,"endTime":1743.7839999999999,"body":"every part of their, whatever"},{"speaker":"Tim Fisher","startTime":1741.2939999999999,"endTime":1743.7839999999999,"body":"it is that they do in their"},{"speaker":"Tim Fisher","startTime":1743.7839999999999,"endTime":1745.374,"body":"job, how that impacts."},{"speaker":"Tim Fisher","startTime":1745.674,"endTime":1746.994,"body":"The goals of the"},{"speaker":"Tim Fisher","startTime":1745.674,"endTime":1746.994,"body":"business, right?"},{"speaker":"Tim Fisher","startTime":1746.994,"endTime":1750.494,"body":"So that constant challenge"},{"speaker":"Tim Fisher","startTime":1746.994,"endTime":1750.494,"body":"of communicating these big"},{"speaker":"Tim Fisher","startTime":1750.494,"endTime":1755.2939999999999,"body":"strategies and having them"},{"speaker":"Tim Fisher","startTime":1750.494,"endTime":1755.2939999999999,"body":"trickle down into what people"},{"speaker":"Tim Fisher","startTime":1755.2939999999999,"endTime":1757.594,"body":"do and having clear metrics"},{"speaker":"Tim Fisher","startTime":1755.2939999999999,"endTime":1757.594,"body":"and KPIs and things like that."},{"speaker":"Tim Fisher","startTime":1757.8039999999999,"endTime":1762.364,"body":"So I say all that to say there"},{"speaker":"Tim Fisher","startTime":1757.8039999999999,"endTime":1762.364,"body":"has to be a process by which"},{"speaker":"Tim Fisher","startTime":1762.664,"endTime":1765.334,"body":"when you are experimenting"},{"speaker":"Tim Fisher","startTime":1762.664,"endTime":1765.334,"body":"on yourself and automating"},{"speaker":"Tim Fisher","startTime":1765.334,"endTime":1769.474,"body":"something that you maybe think"},{"speaker":"Tim Fisher","startTime":1765.334,"endTime":1769.474,"body":"has an opportunity outside"},{"speaker":"Tim Fisher","startTime":1769.474,"endTime":1771.004,"body":"of the walls of your job."},{"speaker":"Tim Fisher","startTime":1771.439,"endTime":1775.279,"body":"To be able to quantify the"},{"speaker":"Tim Fisher","startTime":1771.439,"endTime":1775.279,"body":"value to the business, right?"},{"speaker":"Tim Fisher","startTime":1775.279,"endTime":1779.6589999999999,"body":"So depending on the maturity"},{"speaker":"Tim Fisher","startTime":1775.279,"endTime":1779.6589999999999,"body":"of the business around, you"},{"speaker":"Tim Fisher","startTime":1779.6589999999999,"endTime":1781.969,"body":"know, the connection between"},{"speaker":"Tim Fisher","startTime":1779.6589999999999,"endTime":1781.969,"body":"the top and the bottom around,"},{"speaker":"Tim Fisher","startTime":1782.209,"endTime":1784.309,"body":"you know, the value of the work"},{"speaker":"Tim Fisher","startTime":1782.209,"endTime":1784.309,"body":"they do and the business goals."},{"speaker":"Tim Fisher","startTime":1784.549,"endTime":1785.689,"body":"That can be one of two things."},{"speaker":"Tim Fisher","startTime":1785.689,"endTime":1786.404,"body":"It can be obvious."},{"speaker":"Tim Fisher","startTime":1787.249,"endTime":1789.529,"body":"That's something that you're"},{"speaker":"Tim Fisher","startTime":1787.249,"endTime":1789.529,"body":"constantly tracking and"},{"speaker":"Tim Fisher","startTime":1789.529,"endTime":1794.479,"body":"reporting on anyway, and those"},{"speaker":"Tim Fisher","startTime":1789.529,"endTime":1794.479,"body":"trackings and reportings are"},{"speaker":"Tim Fisher","startTime":1794.749,"endTime":1797.4189999999999,"body":"visible to other team members."},{"speaker":"Tim Fisher","startTime":1797.449,"endTime":1800.329,"body":"It becomes an easy task for"},{"speaker":"Tim Fisher","startTime":1797.449,"endTime":1800.329,"body":"an individual contributor to"},{"speaker":"Tim Fisher","startTime":1800.329,"endTime":1803.629,"body":"say, this is the value that"},{"speaker":"Tim Fisher","startTime":1800.329,"endTime":1803.629,"body":"I think automating this would"},{"speaker":"Tim Fisher","startTime":1803.629,"endTime":1804.799,"body":"bring to my organization."},{"speaker":"Tim Fisher","startTime":1805.099,"endTime":1807.709,"body":"But without that, which I think"},{"speaker":"Tim Fisher","startTime":1805.099,"endTime":1807.709,"body":"is much more common out there"},{"speaker":"Tim Fisher","startTime":1807.709,"endTime":1809.9289999999999,"body":"in the business world, there"},{"speaker":"Tim Fisher","startTime":1807.709,"endTime":1809.9289999999999,"body":"needs to be some sort of a"},{"speaker":"Tim Fisher","startTime":1809.9289999999999,"endTime":1812.089,"body":"process of quantifying that."},{"speaker":"Tim Fisher","startTime":1812.4189999999999,"endTime":1816.5339999999999,"body":"I know at at People Inc. One"},{"speaker":"Tim Fisher","startTime":1812.4189999999999,"endTime":1816.5339999999999,"body":"of the enormous tasks we went"},{"speaker":"Tim Fisher","startTime":1816.5339999999999,"endTime":1820.074,"body":"through across the editorial"},{"speaker":"Tim Fisher","startTime":1816.5339999999999,"endTime":1820.074,"body":"organization was digging"},{"speaker":"Tim Fisher","startTime":1820.074,"endTime":1823.434,"body":"really deep and trying to"},{"speaker":"Tim Fisher","startTime":1820.074,"endTime":1823.434,"body":"figure out what is it that"},{"speaker":"Tim Fisher","startTime":1823.434,"endTime":1827.964,"body":"people even do, and then"},{"speaker":"Tim Fisher","startTime":1823.434,"endTime":1827.964,"body":"what is the cost of those"},{"speaker":"Tim Fisher","startTime":1827.964,"endTime":1830.3039999999999,"body":"tasks and what is the value"},{"speaker":"Tim Fisher","startTime":1827.964,"endTime":1830.3039999999999,"body":"they bring to the business?"},{"speaker":"Tim Fisher","startTime":1830.514,"endTime":1833.134,"body":"And that helped us tackle"},{"speaker":"Tim Fisher","startTime":1830.514,"endTime":1833.134,"body":"it, you know, from a"},{"speaker":"Tim Fisher","startTime":1833.134,"endTime":1834.274,"body":"top down perspective."},{"speaker":"Tim Fisher","startTime":1834.574,"endTime":1838.084,"body":"But it was interesting and"},{"speaker":"Tim Fisher","startTime":1834.574,"endTime":1838.084,"body":"frankly, very fortunate that"},{"speaker":"Tim Fisher","startTime":1838.084,"endTime":1841.354,"body":"we saw a lot of the individual"},{"speaker":"Tim Fisher","startTime":1838.084,"endTime":1841.354,"body":"things that people were working"},{"speaker":"Tim Fisher","startTime":1841.354,"endTime":1845.164,"body":"on and excited about matching"},{"speaker":"Tim Fisher","startTime":1841.354,"endTime":1845.164,"body":"up in ways that made us excited"},{"speaker":"Tim Fisher","startTime":1845.164,"endTime":1846.514,"body":"to scale some of that work."},{"speaker":"Tim Fisher","startTime":1846.514,"endTime":1849.094,"body":"But it's definitely not"},{"speaker":"Tim Fisher","startTime":1846.514,"endTime":1849.094,"body":"going to happen again,"},{"speaker":"Tim Fisher","startTime":1849.3039999999999,"endTime":1850.834,"body":"this is back to this whole"},{"speaker":"Tim Fisher","startTime":1849.3039999999999,"endTime":1850.834,"body":"conversation we're having"},{"speaker":"Tim Fisher","startTime":1850.834,"endTime":1851.944,"body":"about an AI leadership role."},{"speaker":"Tim Fisher","startTime":1852.309,"endTime":1855.219,"body":"It's not going to happen"},{"speaker":"Tim Fisher","startTime":1852.309,"endTime":1855.219,"body":"without someone wearing the"},{"speaker":"Tim Fisher","startTime":1855.219,"endTime":1860.499,"body":"hat of this is something we"},{"speaker":"Tim Fisher","startTime":1855.219,"endTime":1860.499,"body":"need to create a little bit"},{"speaker":"Tim Fisher","startTime":1860.499,"endTime":1863.019,"body":"of process around or at least"},{"speaker":"Tim Fisher","startTime":1860.499,"endTime":1863.019,"body":"have the information about."},{"speaker":"Tim Fisher","startTime":1863.069,"endTime":1865.949,"body":"And again, I think back to the"},{"speaker":"Tim Fisher","startTime":1863.069,"endTime":1865.949,"body":"forcing function thing, I think"},{"speaker":"Tim Fisher","startTime":1865.949,"endTime":1868.949,"body":"a lot of organizations five"},{"speaker":"Tim Fisher","startTime":1865.949,"endTime":1868.949,"body":"years from now are going to come"},{"speaker":"Tim Fisher","startTime":1868.949,"endTime":1871.474,"body":"out of their initial sort of."},{"speaker":"Tim Fisher","startTime":1872.039,"endTime":1876.779,"body":"Experiments and tackling of AI"},{"speaker":"Tim Fisher","startTime":1872.039,"endTime":1876.779,"body":"with maybe not a bunch of fancy"},{"speaker":"Tim Fisher","startTime":1876.779,"endTime":1882.839,"body":"PR worthy AI products to talk"},{"speaker":"Tim Fisher","startTime":1876.779,"endTime":1882.839,"body":"about, but a level of maturity"},{"speaker":"Tim Fisher","startTime":1882.869,"endTime":1887.969,"body":"just around how we think about"},{"speaker":"Tim Fisher","startTime":1882.869,"endTime":1887.969,"body":"things and how we decide to"},{"speaker":"Tim Fisher","startTime":1887.969,"endTime":1889.739,"body":"stop or start doing new things."},{"speaker":"Tim Fisher","startTime":1890.564,"endTime":1893.504,"body":"I think will be worth"},{"speaker":"Tim Fisher","startTime":1890.564,"endTime":1893.504,"body":"whatever, sort of like"},{"speaker":"Tim Fisher","startTime":1893.864,"endTime":1895.244,"body":"anxiety came along with."},{"speaker":"Tim Fisher","startTime":1895.244,"endTime":1897.2839999999999,"body":"I don't know what to do with"},{"speaker":"Tim Fisher","startTime":1895.244,"endTime":1897.2839999999999,"body":"AI now in this organization."},{"speaker":"Galen Low","startTime":1897.614,"endTime":1899.5539999999999,"body":"One thing that"},{"speaker":"Galen Low","startTime":1897.614,"endTime":1899.5539999999999,"body":"I had turning in my head is"},{"speaker":"Galen Low","startTime":1899.5539999999999,"endTime":1902.104,"body":"earlier you had said, you"},{"speaker":"Galen Low","startTime":1899.5539999999999,"endTime":1902.104,"body":"know, AI leadership role."},{"speaker":"Galen Low","startTime":1902.464,"endTime":1905.164,"body":"There's a sort of consulting"},{"speaker":"Galen Low","startTime":1902.464,"endTime":1905.164,"body":"aspect to it, right?"},{"speaker":"Galen Low","startTime":1905.254,"endTime":1905.884,"body":"A hundred percent."},{"speaker":"Galen Low","startTime":1906.0339999999999,"endTime":1908.134,"body":"And as you were talking"},{"speaker":"Galen Low","startTime":1906.0339999999999,"endTime":1908.134,"body":"about understanding"},{"speaker":"Galen Low","startTime":1908.134,"endTime":1910.174,"body":"what people do and."},{"speaker":"Galen Low","startTime":1910.504,"endTime":1912.424,"body":"That whole process of kind"},{"speaker":"Galen Low","startTime":1910.504,"endTime":1912.424,"body":"of like auditing, right?"},{"speaker":"Galen Low","startTime":1912.424,"endTime":1915.124,"body":"The word audit showed up"},{"speaker":"Galen Low","startTime":1912.424,"endTime":1915.124,"body":"in my head and I was like,"},{"speaker":"Galen Low","startTime":1915.124,"endTime":1917.734,"body":"that's a really scary thing"},{"speaker":"Galen Low","startTime":1915.124,"endTime":1917.734,"body":"for like, you know, your"},{"speaker":"Galen Low","startTime":1917.734,"endTime":1920.374,"body":"classic C-suite to be like,"},{"speaker":"Galen Low","startTime":1917.734,"endTime":1920.374,"body":"Hey, we're gonna do an audit"},{"speaker":"Galen Low","startTime":1920.374,"endTime":1922.774,"body":"of what you all do and decide"},{"speaker":"Galen Low","startTime":1920.374,"endTime":1922.774,"body":"whether it's valuable or not."},{"speaker":"Galen Low","startTime":1922.774,"endTime":1924.3039999999999,"body":"Everyone's like, you"},{"speaker":"Galen Low","startTime":1922.774,"endTime":1924.3039999999999,"body":"know, they're thinking"},{"speaker":"Galen Low","startTime":1924.3039999999999,"endTime":1925.684,"body":"of like doja, right?"},{"speaker":"Galen Low","startTime":1925.684,"endTime":1927.814,"body":"Like they're thinking"},{"speaker":"Galen Low","startTime":1925.684,"endTime":1927.814,"body":"like, oh my gosh, someone's"},{"speaker":"Galen Low","startTime":1927.814,"endTime":1929.674,"body":"gonna tell me that I'm not"},{"speaker":"Galen Low","startTime":1927.814,"endTime":1929.674,"body":"valuable and haven't been"},{"speaker":"Galen Low","startTime":1929.674,"endTime":1931.414,"body":"for the past 15 years and I'm"},{"speaker":"Galen Low","startTime":1929.674,"endTime":1931.414,"body":"gonna be out on the street."},{"speaker":"Galen 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tedious and"},{"speaker":"Galen Low","startTime":1959.569,"endTime":1961.219,"body":"boring and that you hate to do."},{"speaker":"Galen Low","startTime":1961.579,"endTime":1963.229,"body":"And we wanna look at"},{"speaker":"Galen Low","startTime":1961.579,"endTime":1963.229,"body":"that too because there's"},{"speaker":"Galen Low","startTime":1963.229,"endTime":1964.639,"body":"ROI there as well."},{"speaker":"Galen Low","startTime":1964.9089999999999,"endTime":1966.109,"body":"But I think circling"},{"speaker":"Galen Low","startTime":1964.9089999999999,"endTime":1966.109,"body":"back to what you said"},{"speaker":"Galen Low","startTime":1966.109,"endTime":1966.739,"body":"originally is like."},{"speaker":"Galen Low","startTime":1967.174,"endTime":1968.674,"body":"That person needs to be trusted."},{"speaker":"Galen Low","startTime":1969.094,"endTime":1971.494,"body":"You can't just walk in with"},{"speaker":"Galen Low","startTime":1969.094,"endTime":1971.494,"body":"the chainsaw, the proverbial"},{"speaker":"Galen Low","startTime":1971.494,"endTime":1974.2839999999999,"body":"chainsaw, or a real one and"},{"speaker":"Galen Low","startTime":1971.494,"endTime":1974.2839999999999,"body":"just kind of go like, Hey,"},{"speaker":"Galen Low","startTime":1974.2839999999999,"endTime":1977.434,"body":"like we're gonna trim out all"},{"speaker":"Galen Low","startTime":1974.2839999999999,"endTime":1977.434,"body":"the fat and then robots will"},{"speaker":"Galen Low","startTime":1977.434,"endTime":1978.424,"body":"take your job, or whatever."},{"speaker":"Galen Low","startTime":1978.424,"endTime":1978.664,"body":"You know?"},{"speaker":"Galen Low","startTime":1978.664,"endTime":1981.694,"body":"It's like there's this trust"},{"speaker":"Galen Low","startTime":1978.664,"endTime":1981.694,"body":"layer of someone who can"},{"speaker":"Galen Low","startTime":1981.964,"endTime":1983.104,"body":"paint the picture clearly."},{"speaker":"Galen Low","startTime":1983.509,"endTime":1985.729,"body":"At both levels there's a"},{"speaker":"Galen Low","startTime":1983.509,"endTime":1985.729,"body":"business impact and there's a"},{"speaker":"Galen Low","startTime":1985.729,"endTime":1989.4189999999999,"body":"people impact, and here's how"},{"speaker":"Galen Low","startTime":1985.729,"endTime":1989.4189999999999,"body":"it all kind of fits together."},{"speaker":"Galen Low","startTime":1989.749,"endTime":1992.809,"body":"Whereas without that layer,"},{"speaker":"Galen Low","startTime":1989.749,"endTime":1992.809,"body":"it can be like, that could be"},{"speaker":"Galen Low","startTime":1993.019,"endTime":1994.189,"body":"riots in the streets, right?"},{"speaker":"Galen Low","startTime":1994.189,"endTime":1996.4089999999999,"body":"It's like, yes, yeah, we're"},{"speaker":"Galen Low","startTime":1994.189,"endTime":1996.4089999999999,"body":"gonna look at everything"},{"speaker":"Galen Low","startTime":1996.4089999999999,"endTime":1999.109,"body":"you do, pull up your process"},{"speaker":"Galen Low","startTime":1996.4089999999999,"endTime":1999.109,"body":"documentation, we are gonna"},{"speaker":"Galen Low","startTime":1999.109,"endTime":2001.6589999999999,"body":"inspect it to make sure"},{"speaker":"Galen Low","startTime":1999.109,"endTime":2001.6589999999999,"body":"that you're adding value."},{"speaker":"Galen Low","startTime":2001.779,"endTime":2004.359,"body":"Like it's like a really,"},{"speaker":"Galen Low","startTime":2001.779,"endTime":2004.359,"body":"that's what everyone doesn't"},{"speaker":"Galen Low","startTime":2004.359,"endTime":2007.479,"body":"want, but everyone does want"},{"speaker":"Galen Low","startTime":2004.359,"endTime":2007.479,"body":"the tedious stuff to go away."},{"speaker":"Galen Low","startTime":2007.569,"endTime":2007.899,"body":"I know."},{"speaker":"Galen Low","startTime":2007.899,"endTime":2009.939,"body":"Trust is, it's"},{"speaker":"Galen Low","startTime":2007.899,"endTime":2009.939,"body":"absolutely about trust."},{"speaker":"Galen Low","startTime":2010.059,"endTime":2010.359,"body":"Yeah."},{"speaker":"Galen Low","startTime":2010.749,"endTime":2011.619,"body":"No, I think that's huge."},{"speaker":"Galen Low","startTime":2011.979,"endTime":2014.379,"body":"I hope I can have you"},{"speaker":"Galen Low","startTime":2011.979,"endTime":2014.379,"body":"back on the podcast."},{"speaker":"Galen Low","startTime":2014.379,"endTime":2016.959,"body":"'cause what I'd like to do"},{"speaker":"Galen Low","startTime":2014.379,"endTime":2016.959,"body":"next time is dig into, you"},{"speaker":"Galen Low","startTime":2016.959,"endTime":2018.759,"body":"know, it occurs to me that"},{"speaker":"Galen Low","startTime":2016.959,"endTime":2018.759,"body":"all these things that come"},{"speaker":"Galen Low","startTime":2018.759,"endTime":2021.579,"body":"up from the suggestion box,"},{"speaker":"Galen Low","startTime":2018.759,"endTime":2021.579,"body":"which I love by the way."},{"speaker":"Galen Low","startTime":2021.579,"endTime":2023.4089999999999,"body":"And I love that idea that"},{"speaker":"Galen Low","startTime":2021.579,"endTime":2023.4089999999999,"body":"like if you've got the right"},{"speaker":"Galen Low","startTime":2023.4089999999999,"endTime":2025.6589999999999,"body":"culture and people understand"},{"speaker":"Galen Low","startTime":2023.4089999999999,"endTime":2025.6589999999999,"body":"the goals, you're gonna"},{"speaker":"Galen Low","startTime":2025.6589999999999,"endTime":2028.329,"body":"get really good ideas in"},{"speaker":"Galen Low","startTime":2025.6589999999999,"endTime":2028.329,"body":"that submission box, right?"},{"speaker":"Galen Low","startTime":2028.689,"endTime":2030.879,"body":"Or if you don't, you're gonna"},{"speaker":"Galen Low","startTime":2028.689,"endTime":2030.879,"body":"get a lot of like silly ideas"},{"speaker":"Galen Low","startTime":2030.879,"endTime":2031.839,"body":"and someone needs to parse them."},{"speaker":"Galen Low","startTime":2031.839,"endTime":2034.449,"body":"But either way, there's"},{"speaker":"Galen Low","startTime":2031.839,"endTime":2034.449,"body":"that layer that says,"},{"speaker":"Galen Low","startTime":2034.6589999999999,"endTime":2035.229,"body":"actually, you know what?"},{"speaker":"Galen Low","startTime":2035.229,"endTime":2035.829,"body":"This is really good."},{"speaker":"Galen Low","startTime":2035.829,"endTime":2037.479,"body":"Someone's made a really"},{"speaker":"Galen Low","startTime":2035.829,"endTime":2037.479,"body":"strong business case."},{"speaker":"Galen Low","startTime":2037.509,"endTime":2038.949,"body":"'cause I do think it's"},{"speaker":"Galen Low","startTime":2037.509,"endTime":2038.949,"body":"business casing at the end"},{"speaker":"Galen Low","startTime":2038.949,"endTime":2040.6589999999999,"body":"of the day to build a thing."},{"speaker":"Galen Low","startTime":2041.3039999999999,"endTime":2043.914,"body":"And like it's green"},{"speaker":"Galen Low","startTime":2041.3039999999999,"endTime":2043.914,"body":"lit by leadership and"},{"speaker":"Galen Low","startTime":2043.914,"endTime":2044.874,"body":"now it's a project."},{"speaker":"Galen Low","startTime":2045.0539999999999,"endTime":2047.064,"body":"That's what I would love to get"},{"speaker":"Galen Low","startTime":2045.0539999999999,"endTime":2047.064,"body":"into next time of like, okay,"},{"speaker":"Galen Low","startTime":2047.064,"endTime":2051.324,"body":"well some of these things, spawn"},{"speaker":"Galen Low","startTime":2047.064,"endTime":2051.324,"body":"projects, which obviously my"},{"speaker":"Galen Low","startTime":2051.324,"endTime":2052.6440000000002,"body":"audience is very interested in."},{"speaker":"Galen Low","startTime":2052.944,"endTime":2054.8340000000003,"body":"I have been talking a bit"},{"speaker":"Galen 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a"},{"speaker":"Galen Low","startTime":2066.444,"endTime":2068.184,"body":"very challenging role, right?"},{"speaker":"Galen Low","startTime":2068.184,"endTime":2070.6150000000002,"body":"Like, and I know a lot of"},{"speaker":"Galen Low","startTime":2068.184,"endTime":2070.6150000000002,"body":"people on paper, they're"},{"speaker":"Galen Low","startTime":2070.6150000000002,"endTime":2072.264,"body":"like, that's a made up role."},{"speaker":"Galen Low","startTime":2072.264,"endTime":2074.0040000000004,"body":"Or you know, like, what"},{"speaker":"Galen Low","startTime":2072.264,"endTime":2074.0040000000004,"body":"does that person even do?"},{"speaker":"Galen Low","startTime":2074.0040000000004,"endTime":2075.8940000000002,"body":"Or aren't they just the"},{"speaker":"Galen Low","startTime":2074.0040000000004,"endTime":2075.8940000000002,"body":"messenger for the CEO, you"},{"speaker":"Galen Low","startTime":2075.8940000000002,"endTime":2078.775,"body":"know, with proverbial chainsaw,"},{"speaker":"Galen Low","startTime":2075.8940000000002,"endTime":2078.775,"body":"but it is challenging."},{"speaker":"Galen Low","startTime":2079.0750000000003,"endTime":2080.9950000000003,"body":"So I thought maybe I'd just"},{"speaker":"Galen Low","startTime":2079.0750000000003,"endTime":2080.9950000000003,"body":"get your perspective on like"},{"speaker":"Galen Low","startTime":2081.384,"endTime":2083.514,"body":"from where you sit right"},{"speaker":"Galen Low","startTime":2081.384,"endTime":2083.514,"body":"now in this organization,"},{"speaker":"Galen Low","startTime":2083.514,"endTime":2085.8540000000003,"body":"Black \u0026 White Zebra, what's"},{"speaker":"Galen Low","startTime":2083.514,"endTime":2085.8540000000003,"body":"the biggest challenge that"},{"speaker":"Galen Low","startTime":2085.8540000000003,"endTime":2089.6040000000003,"body":"you see in front of you, and"},{"speaker":"Galen 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thing."},{"speaker":"Tim Fisher","startTime":2104.304,"endTime":2107.6040000000003,"body":"The headlines are all about"},{"speaker":"Tim Fisher","startTime":2104.304,"endTime":2107.6040000000003,"body":"model hallucinations and data"},{"speaker":"Tim Fisher","startTime":2107.6040000000003,"endTime":2110.7850000000003,"body":"quality and prompting challenges"},{"speaker":"Tim Fisher","startTime":2107.6040000000003,"endTime":2110.7850000000003,"body":"and all these like awful,"},{"speaker":"Tim Fisher","startTime":2110.7850000000003,"endTime":2114.4750000000004,"body":"horrible things and like these"},{"speaker":"Tim Fisher","startTime":2110.7850000000003,"endTime":2114.4750000000004,"body":"are all solvable challenges."},{"speaker":"Tim Fisher","startTime":2114.8650000000002,"endTime":2117.8050000000003,"body":"The models update constantly and"},{"speaker":"Tim Fisher","startTime":2114.8650000000002,"endTime":2117.8050000000003,"body":"they get better all the time."},{"speaker":"Tim Fisher","startTime":2117.9550000000004,"endTime":2120.625,"body":"There are plenty of ways to"},{"speaker":"Tim Fisher","startTime":2117.9550000000004,"endTime":2120.625,"body":"deal with that hallucinations,"},{"speaker":"Tim Fisher","startTime":2120.625,"endTime":2123.2650000000003,"body":"you know, grounding your"},{"speaker":"Tim Fisher","startTime":2120.625,"endTime":2123.2650000000003,"body":"inputs in more trustworthy"},{"speaker":"Tim Fisher","startTime":2123.2650000000003,"endTime":2125.545,"body":"information, you know, rag"},{"speaker":"Tim Fisher","startTime":2123.2650000000003,"endTime":2125.545,"body":"for anybody that's, you know,"},{"speaker":"Tim Fisher","startTime":2125.545,"endTime":2126.2650000000003,"body":"related into this stuff."},{"speaker":"Tim Fisher","startTime":2126.655,"endTime":2130.3450000000003,"body":"But implementing AI in an"},{"speaker":"Tim Fisher","startTime":2126.655,"endTime":2130.3450000000003,"body":"organization is way more"},{"speaker":"Tim Fisher","startTime":2130.3450000000003,"endTime":2132.2650000000003,"body":"of a human thing than it"},{"speaker":"Tim Fisher","startTime":2130.3450000000003,"endTime":2132.2650000000003,"body":"is a technology thing."},{"speaker":"Tim Fisher","startTime":2132.655,"endTime":2135.2650000000003,"body":"In other words, I think"},{"speaker":"Tim Fisher","startTime":2132.655,"endTime":2135.2650000000003,"body":"an AI executive job is to."},{"speaker":"Tim Fisher","startTime":2135.8500000000004,"endTime":2138.46,"body":"Manage the expectations at the"},{"speaker":"Tim Fisher","startTime":2135.8500000000004,"endTime":2138.46,"body":"top, which is like me telling"},{"speaker":"Tim Fisher","startTime":2138.46,"endTime":2142.69,"body":"the CEO, no, there's no magic AI"},{"speaker":"Tim Fisher","startTime":2138.46,"endTime":2142.69,"body":"button for us to buy or build."},{"speaker":"Tim Fisher","startTime":2142.7200000000003,"endTime":2143.559,"body":"That's not how it works."},{"speaker":"Tim Fisher","startTime":2143.829,"endTime":2146.8,"body":"But otherwise it's managing"},{"speaker":"Tim Fisher","startTime":2143.829,"endTime":2146.8,"body":"change like all over the org."},{"speaker":"Tim Fisher","startTime":2146.829,"endTime":2148.3,"body":"Like that's really"},{"speaker":"Tim Fisher","startTime":2146.829,"endTime":2148.3,"body":"what it's about."},{"speaker":"Tim Fisher","startTime":2148.3,"endTime":2151.1800000000003,"body":"And you mentioned this"},{"speaker":"Tim Fisher","startTime":2148.3,"endTime":2151.1800000000003,"body":"earlier, there's all kinds"},{"speaker":"Tim Fisher","startTime":2151.1800000000003,"endTime":2153.9100000000003,"body":"of popular change frameworks"},{"speaker":"Tim Fisher","startTime":2151.1800000000003,"endTime":2153.9100000000003,"body":"out there for businesses."},{"speaker":"Tim Fisher","startTime":2153.9100000000003,"endTime":2156.039,"body":"Like, you know, there are"},{"speaker":"Tim Fisher","startTime":2153.9100000000003,"endTime":2156.039,"body":"a number of companies that"},{"speaker":"Tim Fisher","startTime":2156.039,"endTime":2159.3700000000003,"body":"make billions of dollars a"},{"speaker":"Tim Fisher","startTime":2156.039,"endTime":2159.3700000000003,"body":"year helping to like manage"},{"speaker":"Tim Fisher","startTime":2159.3700000000003,"endTime":2160.6600000000003,"body":"all of that stuff, right?"},{"speaker":"Tim Fisher","startTime":2161.02,"endTime":2163.3500000000004,"body":"But I don't think they're"},{"speaker":"Tim Fisher","startTime":2161.02,"endTime":2163.3500000000004,"body":"gonna be right for the speed"},{"speaker":"Tim Fisher","startTime":2163.3500000000004,"endTime":2166.44,"body":"at which AI is coming at"},{"speaker":"Tim Fisher","startTime":2163.3500000000004,"endTime":2166.44,"body":"us and the scale at which"},{"speaker":"Tim Fisher","startTime":2166.44,"endTime":2167.67,"body":"that it's making changes."},{"speaker":"Tim Fisher","startTime":2167.67,"endTime":2171.42,"body":"So this changes faster and"},{"speaker":"Tim Fisher","startTime":2167.67,"endTime":2171.42,"body":"scarier than the internet."},{"speaker":"Tim Fisher","startTime":2171.8700000000003,"endTime":2174.42,"body":"I mean, AI fundamentally"},{"speaker":"Tim Fisher","startTime":2171.8700000000003,"endTime":2174.42,"body":"alters like the what"},{"speaker":"Tim Fisher","startTime":2174.42,"endTime":2176.34,"body":"and the how of work."},{"speaker":"Tim Fisher","startTime":2176.73,"endTime":2177.96,"body":"We don't know what"},{"speaker":"Tim Fisher","startTime":2176.73,"endTime":2177.96,"body":"tomorrow looks like."},{"speaker":"Tim Fisher","startTime":2178.38,"endTime":2179.0400000000004,"body":"That's frightening."},{"speaker":"Tim Fisher","startTime":2179.52,"endTime":2182.0400000000004,"body":"I had an opportunity a couple"},{"speaker":"Tim Fisher","startTime":2179.52,"endTime":2182.0400000000004,"body":"of months ago to go spend"},{"speaker":"Tim Fisher","startTime":2182.0400000000004,"endTime":2184.82,"body":"some time at OpenAI, the"},{"speaker":"Tim Fisher","startTime":2182.0400000000004,"endTime":2184.82,"body":"company that made ChatGPT."},{"speaker":"Tim Fisher","startTime":2185.52,"endTime":2188.8500000000004,"body":"A chief economist, they've hired"},{"speaker":"Tim Fisher","startTime":2185.52,"endTime":2188.8500000000004,"body":"a chief economist because so"},{"speaker":"Tim Fisher","startTime":2188.8500000000004,"endTime":2192.57,"body":"many people, them included of"},{"speaker":"Tim Fisher","startTime":2188.8500000000004,"endTime":2192.57,"body":"course, they want to understand"},{"speaker":"Tim Fisher","startTime":2192.57,"endTime":2196.1400000000003,"body":"and talk and sort of help"},{"speaker":"Tim Fisher","startTime":2192.57,"endTime":2196.1400000000003,"body":"direct how this is all changing"},{"speaker":"Tim Fisher","startTime":2196.1400000000003,"endTime":2198.065,"body":"everything at a really high"},{"speaker":"Tim Fisher","startTime":2196.1400000000003,"endTime":2198.065,"body":"level, you know, the economy."},{"speaker":"Tim Fisher","startTime":2198.8250000000003,"endTime":2201.5550000000003,"body":"So I'm in this room with all"},{"speaker":"Tim Fisher","startTime":2198.8250000000003,"endTime":2201.5550000000003,"body":"of these C-level executives and"},{"speaker":"Tim Fisher","startTime":2201.5550000000003,"endTime":2204.195,"body":"all these, you know, a few of"},{"speaker":"Tim Fisher","startTime":2201.5550000000003,"endTime":2204.195,"body":"us have AI titles, but most of"},{"speaker":"Tim Fisher","startTime":2204.195,"endTime":2208.445,"body":"them it's CEOs, CIOs, CFOs, you"},{"speaker":"Tim Fisher","startTime":2204.195,"endTime":2208.445,"body":"know, the people who are making"},{"speaker":"Tim Fisher","startTime":2208.445,"endTime":2209.5550000000003,"body":"decisions about these things."},{"speaker":"Tim Fisher","startTime":2209.885,"endTime":2213.6650000000004,"body":"And the conversations in the"},{"speaker":"Tim Fisher","startTime":2209.885,"endTime":2213.6650000000004,"body":"room were not about their"},{"speaker":"Tim Fisher","startTime":2213.6650000000004,"endTime":2216.605,"body":"businesses or about where"},{"speaker":"Tim Fisher","startTime":2213.6650000000004,"endTime":2216.605,"body":"their vertical was headed."},{"speaker":"Tim Fisher","startTime":2216.905,"endTime":2220.3250000000003,"body":"It was about what my kid"},{"speaker":"Tim Fisher","startTime":2216.905,"endTime":2220.3250000000003,"body":"should major in college."},{"speaker":"Tim Fisher","startTime":2220.76,"endTime":2221.9,"body":"It causes this."},{"speaker":"Tim Fisher","startTime":2222.1400000000003,"endTime":2224.8100000000004,"body":"This is such an enormous"},{"speaker":"Tim Fisher","startTime":2222.1400000000003,"endTime":2224.8100000000004,"body":"change that these people in"},{"speaker":"Tim 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a computer"},{"speaker":"Tim Fisher","startTime":2240.0350000000003,"endTime":2242.945,"body":"scientist, is now wondering if"},{"speaker":"Tim Fisher","startTime":2242.945,"endTime":2244.775,"body":"that is the right path forward."},{"speaker":"Tim Fisher","startTime":2245.105,"endTime":2247.5950000000003,"body":"And the other side of that,"},{"speaker":"Tim Fisher","startTime":2245.105,"endTime":2247.5950000000003,"body":"like, well, what is the"},{"speaker":"Tim Fisher","startTime":2247.5950000000003,"endTime":2250.175,"body":"exciting next role in the world?"},{"speaker":"Tim Fisher","startTime":2250.175,"endTime":2252.605,"body":"Like, like where should we be"},{"speaker":"Tim Fisher","startTime":2250.175,"endTime":2252.605,"body":"spending our time thinking?"},{"speaker":"Tim Fisher","startTime":2252.605,"endTime":2255.4550000000004,"body":"And I, that really hit"},{"speaker":"Tim Fisher","startTime":2252.605,"endTime":2255.4550000000004,"body":"me hard when I heard"},{"speaker":"Tim Fisher","startTime":2255.4550000000004,"endTime":2256.2650000000003,"body":"all these people like."},{"speaker":"Tim Fisher","startTime":2256.82,"endTime":2259.82,"body":"Stepping outside without a"},{"speaker":"Tim Fisher","startTime":2256.82,"endTime":2259.82,"body":"second thought of like why"},{"speaker":"Tim Fisher","startTime":2259.82,"endTime":2262.13,"body":"they were there and like"},{"speaker":"Tim Fisher","startTime":2259.82,"endTime":2262.13,"body":"they were there for lots"},{"speaker":"Tim Fisher","startTime":2262.13,"endTime":2263.27,"body":"of really big companies."},{"speaker":"Tim Fisher","startTime":2263.3,"endTime":2265.1600000000003,"body":"It's just, it wasn't the"},{"speaker":"Tim Fisher","startTime":2263.3,"endTime":2265.1600000000003,"body":"questions that I expected"},{"speaker":"Tim Fisher","startTime":2265.1600000000003,"endTime":2266.96,"body":"to hear, but it made all"},{"speaker":"Tim Fisher","startTime":2265.1600000000003,"endTime":2266.96,"body":"the sense in the world."},{"speaker":"Tim Fisher","startTime":2266.96,"endTime":2270.44,"body":"So I tell that story just to"},{"speaker":"Tim Fisher","startTime":2266.96,"endTime":2270.44,"body":"make really clear, these are"},{"speaker":"Tim Fisher","startTime":2270.44,"endTime":2274.1000000000004,"body":"enormous changes and it's"},{"speaker":"Tim Fisher","startTime":2270.44,"endTime":2274.1000000000004,"body":"not just the people down at"},{"speaker":"Tim Fisher","startTime":2274.1000000000004,"endTime":2276.59,"body":"the bottom doing the work"},{"speaker":"Tim Fisher","startTime":2274.1000000000004,"endTime":2276.59,"body":"that are like, you know,"},{"speaker":"Tim Fisher","startTime":2276.7400000000002,"endTime":2281.0,"body":"everyone is very anxious"},{"speaker":"Tim Fisher","startTime":2276.7400000000002,"endTime":2281.0,"body":"about what this all means."},{"speaker":"Tim Fisher","startTime":2281.0,"endTime":2284.3300000000004,"body":"So, all that said, though,"},{"speaker":"Tim Fisher","startTime":2281.0,"endTime":2284.3300000000004,"body":"I think the opportunity"},{"speaker":"Tim Fisher","startTime":2284.3300000000004,"endTime":2287.0,"body":"every company has is"},{"speaker":"Tim Fisher","startTime":2284.3300000000004,"endTime":2287.0,"body":"buried in all of that, like"},{"speaker":"Tim Fisher","startTime":2287.0,"endTime":2288.11,"body":"anxiety and fear, right?"},{"speaker":"Tim Fisher","startTime":2288.11,"endTime":2291.4700000000003,"body":"Like humans and organizations"},{"speaker":"Tim Fisher","startTime":2288.11,"endTime":2291.4700000000003,"body":"that can change are"},{"speaker":"Tim Fisher","startTime":2291.4700000000003,"endTime":2293.1200000000003,"body":"going to win full stop."},{"speaker":"Tim Fisher","startTime":2293.4500000000003,"endTime":2294.38,"body":"That is what will happen."},{"speaker":"Tim Fisher","startTime":2294.71,"endTime":2296.96,"body":"The other part of this was"},{"speaker":"Tim Fisher","startTime":2294.71,"endTime":2296.96,"body":"like, what are my plans"},{"speaker":"Tim Fisher","startTime":2296.96,"endTime":2298.61,"body":"for, you know, doing this?"},{"speaker":"Tim Fisher","startTime":2298.61,"endTime":2298.88,"body":"Right?"},{"speaker":"Tim Fisher","startTime":2299.15,"endTime":2300.38,"body":"I don't think there's"},{"speaker":"Tim Fisher","startTime":2299.15,"endTime":2300.38,"body":"a universal template."},{"speaker":"Tim Fisher","startTime":2300.71,"endTime":2301.28,"body":"I do not."},{"speaker":"Tim Fisher","startTime":2301.9700000000003,"endTime":2304.3700000000003,"body":"I think there are some themes"},{"speaker":"Tim Fisher","startTime":2301.9700000000003,"endTime":2304.3700000000003,"body":"that are really important."},{"speaker":"Tim Fisher","startTime":2304.73,"endTime":2306.59,"body":"So I would say normalize AI."},{"speaker":"Tim Fisher","startTime":2306.6800000000003,"endTime":2308.1200000000003,"body":"It's here and it's messy."},{"speaker":"Tim Fisher","startTime":2308.4500000000003,"endTime":2310.07,"body":"So talk about it a lot."},{"speaker":"Tim Fisher","startTime":2310.13,"endTime":2312.2900000000004,"body":"Talk about it, honestly,"},{"speaker":"Tim Fisher","startTime":2310.13,"endTime":2312.2900000000004,"body":"talk about it openly."},{"speaker":"Tim Fisher","startTime":2312.71,"endTime":2314.84,"body":"Get leadership on board"},{"speaker":"Tim Fisher","startTime":2312.71,"endTime":2314.84,"body":"if they're not on board."},{"speaker":"Tim Fisher","startTime":2315.2000000000003,"endTime":2317.1800000000003,"body":"And then get them to"},{"speaker":"Tim Fisher","startTime":2315.2000000000003,"endTime":2317.1800000000003,"body":"talk about it more."},{"speaker":"Tim Fisher","startTime":2317.36,"endTime":2317.9,"body":"Talk about it."},{"speaker":"Tim Fisher","startTime":2317.9,"endTime":2321.4100000000003,"body":"Honestly, talk about it"},{"speaker":"Tim Fisher","startTime":2317.9,"endTime":2321.4100000000003,"body":"openly and no secret plans."},{"speaker":"Tim Fisher","startTime":2321.77,"endTime":2324.07,"body":"That is such a destroy of"},{"speaker":"Tim Fisher","startTime":2321.77,"endTime":2324.07,"body":"trust, like, talk about"},{"speaker":"Tim Fisher","startTime":2324.07,"endTime":2325.21,"body":"the plans, talk about 'em."},{"speaker":"Tim Fisher","startTime":2325.21,"endTime":2327.46,"body":"Honestly, talk about 'em"},{"speaker":"Tim Fisher","startTime":2325.21,"endTime":2327.46,"body":"everywhere all the time."},{"speaker":"Tim Fisher","startTime":2327.8650000000002,"endTime":2330.235,"body":"There's a theme here you're"},{"speaker":"Tim Fisher","startTime":2327.8650000000002,"endTime":2330.235,"body":"probably hearing, which is"},{"speaker":"Tim Fisher","startTime":2330.235,"endTime":2332.965,"body":"like radical transparency,"},{"speaker":"Tim Fisher","startTime":2330.235,"endTime":2332.965,"body":"which I'm a huge fan of,"},{"speaker":"Tim Fisher","startTime":2332.965,"endTime":2335.5750000000003,"body":"and I think, you know, and"},{"speaker":"Tim Fisher","startTime":2332.965,"endTime":2335.5750000000003,"body":"it's a, the fastest trust"},{"speaker":"Tim Fisher","startTime":2335.5750000000003,"endTime":2337.0150000000003,"body":"builder I've ever come across."},{"speaker":"Tim Fisher","startTime":2337.0150000000003,"endTime":2338.8450000000003,"body":"And you've said trust"},{"speaker":"Tim Fisher","startTime":2337.0150000000003,"endTime":2338.8450000000003,"body":"a couple of times."},{"speaker":"Tim Fisher","startTime":2338.8450000000003,"endTime":2341.605,"body":"I cannot express how"},{"speaker":"Tim Fisher","startTime":2338.8450000000003,"endTime":2341.605,"body":"important I think that is."},{"speaker":"Tim Fisher","startTime":2341.965,"endTime":2343.795,"body":"I also think you have to"},{"speaker":"Tim Fisher","startTime":2341.965,"endTime":2343.795,"body":"normalize rapid change."},{"speaker":"Tim Fisher","startTime":2344.155,"endTime":2346.9150000000004,"body":"I hear a lot like frustration"},{"speaker":"Tim Fisher","startTime":2344.155,"endTime":2346.9150000000004,"body":"with leadership, changing"},{"speaker":"Tim Fisher","startTime":2346.9150000000004,"endTime":2349.585,"body":"their mind all the time,"},{"speaker":"Tim Fisher","startTime":2346.9150000000004,"endTime":2349.585,"body":"but changing your mind"},{"speaker":"Tim Fisher","startTime":2349.585,"endTime":2350.815,"body":"with new information is."},{"speaker":"Tim Fisher","startTime":2351.445,"endTime":2353.905,"body":"Strength, like that's"},{"speaker":"Tim Fisher","startTime":2351.445,"endTime":2353.905,"body":"like a reality based"},{"speaker":"Tim Fisher","startTime":2353.905,"endTime":2357.5950000000003,"body":"response to a world where"},{"speaker":"Tim Fisher","startTime":2353.905,"endTime":2357.5950000000003,"body":"new information is being"},{"speaker":"Tim Fisher","startTime":2357.5950000000003,"endTime":2359.155,"body":"thrown at you all the time."},{"speaker":"Tim Fisher","startTime":2359.155,"endTime":2362.5150000000003,"body":"I would be very fearful of"},{"speaker":"Tim Fisher","startTime":2359.155,"endTime":2362.5150000000003,"body":"an organization that sets"},{"speaker":"Tim Fisher","startTime":2362.755,"endTime":2366.4750000000004,"body":"an AI strategy that doesn't"},{"speaker":"Tim Fisher","startTime":2362.755,"endTime":2366.4750000000004,"body":"change about every quarter,"},{"speaker":"Tim Fisher","startTime":2366.7450000000003,"endTime":2369.4750000000004,"body":"because that probably means"},{"speaker":"Tim Fisher","startTime":2366.7450000000003,"endTime":2369.4750000000004,"body":"you're not paying attention to"},{"speaker":"Tim Fisher","startTime":2369.4750000000004,"endTime":2370.465,"body":"what's going on in the world."},{"speaker":"Tim Fisher","startTime":2370.855,"endTime":2372.3250000000003,"body":"I also think you have"},{"speaker":"Tim Fisher","startTime":2370.855,"endTime":2372.3250000000003,"body":"to normalize failure."},{"speaker":"Tim Fisher","startTime":2372.5950000000003,"endTime":2374.1850000000004,"body":"I think you have to fail fast."},{"speaker":"Tim Fisher","startTime":2374.1850000000004,"endTime":2375.7450000000003,"body":"I mean, people hear that"},{"speaker":"Tim Fisher","startTime":2374.1850000000004,"endTime":2375.7450000000003,"body":"phrase all the time."},{"speaker":"Tim Fisher","startTime":2375.7450000000003,"endTime":2377.8450000000003,"body":"You know, you have to"},{"speaker":"Tim Fisher","startTime":2375.7450000000003,"endTime":2377.8450000000003,"body":"build systems to make sure"},{"speaker":"Tim Fisher","startTime":2377.8450000000003,"endTime":2379.255,"body":"that you don't, you know."},{"speaker":"Tim Fisher","startTime":2379.6000000000004,"endTime":2382.21,"body":"Speed dead horse, so they say,"},{"speaker":"Tim Fisher","startTime":2379.6000000000004,"endTime":2382.21,"body":"or whatever it might be, right?"},{"speaker":"Tim Fisher","startTime":2382.21,"endTime":2384.1000000000004,"body":"You just continue on"},{"speaker":"Tim Fisher","startTime":2382.21,"endTime":2384.1000000000004,"body":"down, like there's just"},{"speaker":"Tim Fisher","startTime":2384.1000000000004,"endTime":2385.1200000000003,"body":"so much change happening."},{"speaker":"Tim Fisher","startTime":2385.4500000000003,"endTime":2387.2200000000003,"body":"The harder part of this,"},{"speaker":"Tim Fisher","startTime":2385.4500000000003,"endTime":2387.2200000000003,"body":"and the one people don't"},{"speaker":"Tim Fisher","startTime":2387.2200000000003,"endTime":2389.4700000000003,"body":"talk about often enough,"},{"speaker":"Tim Fisher","startTime":2387.2200000000003,"endTime":2389.4700000000003,"body":"is failing publicly."},{"speaker":"Tim Fisher","startTime":2389.71,"endTime":2391.51,"body":"I mean that inside"},{"speaker":"Tim Fisher","startTime":2389.71,"endTime":2391.51,"body":"of your organization."},{"speaker":"Tim Fisher","startTime":2391.8700000000003,"endTime":2394.27,"body":"You know, we all like, I think,"},{"speaker":"Tim Fisher","startTime":2391.8700000000003,"endTime":2394.27,"body":"deeply understand that when we"},{"speaker":"Tim Fisher","startTime":2394.27,"endTime":2397.1200000000003,"body":"fail, we learn something and"},{"speaker":"Tim Fisher","startTime":2394.27,"endTime":2397.1200000000003,"body":"then we change when we move on."},{"speaker":"Tim Fisher","startTime":2397.3,"endTime":2399.4900000000002,"body":"If you feel publicly"},{"speaker":"Tim Fisher","startTime":2397.3,"endTime":2399.4900000000002,"body":"in your organization."},{"speaker":"Tim Fisher","startTime":2399.8650000000002,"endTime":2403.9150000000004,"body":"The entire organization learns"},{"speaker":"Tim Fisher","startTime":2399.8650000000002,"endTime":2403.9150000000004,"body":"something that is frightening"},{"speaker":"Tim Fisher","startTime":2404.155,"endTime":2405.505,"body":"for most people to consider."},{"speaker":"Tim Fisher","startTime":2405.8050000000003,"endTime":2408.4150000000004,"body":"But when you fail in public,"},{"speaker":"Tim Fisher","startTime":2405.8050000000003,"endTime":2408.4150000000004,"body":"whether that's in a public"},{"speaker":"Tim Fisher","startTime":2408.4150000000004,"endTime":2412.2250000000004,"body":"slack room or in a meeting"},{"speaker":"Tim Fisher","startTime":2408.4150000000004,"endTime":2412.2250000000004,"body":"or whatever it might be,"},{"speaker":"Tim Fisher","startTime":2412.5550000000003,"endTime":2416.8050000000003,"body":"everybody there learns something"},{"speaker":"Tim Fisher","startTime":2412.5550000000003,"endTime":2416.8050000000003,"body":"and I think that makes the"},{"speaker":"Tim Fisher","startTime":2416.8050000000003,"endTime":2418.1850000000004,"body":"organization move faster."},{"speaker":"Tim Fisher","startTime":2418.59,"endTime":2421.5,"body":"Then I think the most important"},{"speaker":"Tim Fisher","startTime":2418.59,"endTime":2421.5,"body":"thing, and I hope I say this"},{"speaker":"Tim Fisher","startTime":2421.5,"endTime":2425.7900000000004,"body":"enough, admit that I don't know"},{"speaker":"Tim Fisher","startTime":2421.5,"endTime":2425.7900000000004,"body":"normalize, I don't know this"},{"speaker":"Tim Fisher","startTime":2425.7900000000004,"endTime":2429.51,"body":"over competence in what the AI"},{"speaker":"Tim Fisher","startTime":2425.7900000000004,"endTime":2429.51,"body":"future means and its impact on"},{"speaker":"Tim Fisher","startTime":2429.51,"endTime":2430.98,"body":"your organization or the world."},{"speaker":"Tim Fisher","startTime":2431.2200000000003,"endTime":2434.76,"body":"Someone's selling you something"},{"speaker":"Tim Fisher","startTime":2431.2200000000003,"endTime":2434.76,"body":"and often themselves when"},{"speaker":"Tim Fisher","startTime":2434.82,"endTime":2436.6200000000003,"body":"they are expressing that."},{"speaker":"Tim Fisher","startTime":2437.025,"endTime":2440.385,"body":"I know Sam Altman has a job as a"},{"speaker":"Tim Fisher","startTime":2437.025,"endTime":2440.385,"body":"marketer for his company, right?"},{"speaker":"Tim Fisher","startTime":2440.385,"endTime":2441.585,"body":"Like that's a very"},{"speaker":"Tim Fisher","startTime":2440.385,"endTime":2441.585,"body":"different story."},{"speaker":"Tim Fisher","startTime":2441.9150000000004,"endTime":2444.3450000000003,"body":"But for leaders in AI and"},{"speaker":"Tim Fisher","startTime":2441.9150000000004,"endTime":2444.3450000000003,"body":"traditional leaders in an"},{"speaker":"Tim Fisher","startTime":2444.3450000000003,"endTime":2446.5350000000003,"body":"organization, that's a bad sign."},{"speaker":"Tim Fisher","startTime":2446.715,"endTime":2448.3050000000003,"body":"So yeah, I have an easy job."},{"speaker":"Tim Fisher","startTime":2448.3050000000003,"endTime":2448.485,"body":"Right?"},{"speaker":"Galen Low","startTime":2449.3250000000003,"endTime":2449.985,"body":"Yeah, totally."},{"speaker":"Galen Low","startTime":2449.985,"endTime":2452.715,"body":"So the one thing that really"},{"speaker":"Galen Low","startTime":2449.985,"endTime":2452.715,"body":"stood out to me there is."},{"speaker":"Galen Low","startTime":2453.045,"endTime":2455.445,"body":"We started talking about this"},{"speaker":"Galen Low","startTime":2453.045,"endTime":2455.445,"body":"notion that like, yeah, change"},{"speaker":"Galen Low","startTime":2455.445,"endTime":2457.3650000000002,"body":"managers, you know, like, you"},{"speaker":"Galen Low","startTime":2455.445,"endTime":2457.3650000000002,"body":"know, when I was working at"},{"speaker":"Galen Low","startTime":2457.3650000000002,"endTime":2459.405,"body":"a big consultancy, there's"},{"speaker":"Galen Low","startTime":2457.3650000000002,"endTime":2459.405,"body":"a whole team of people like"},{"speaker":"Galen Low","startTime":2459.405,"endTime":2462.3450000000003,"body":"that was an offering to like"},{"speaker":"Galen Low","startTime":2459.405,"endTime":2462.3450000000003,"body":"manage that change, but it"},{"speaker":"Galen Low","startTime":2462.3450000000003,"endTime":2465.9750000000004,"body":"was always manage that one"},{"speaker":"Galen Low","startTime":2462.3450000000003,"endTime":2465.9750000000004,"body":"change or manage some change."},{"speaker":"Galen Low","startTime":2466.3050000000003,"endTime":2467.925,"body":"And what I appreciate"},{"speaker":"Galen Low","startTime":2466.3050000000003,"endTime":2467.925,"body":"about your framing is."},{"speaker":"Galen Low","startTime":2467.985,"endTime":2470.445,"body":"The notion that this is a"},{"speaker":"Galen Low","startTime":2467.985,"endTime":2470.445,"body":"generational change, right?"},{"speaker":"Galen Low","startTime":2470.445,"endTime":2472.2450000000003,"body":"You're in a room full of"},{"speaker":"Galen Low","startTime":2470.445,"endTime":2472.2450000000003,"body":"executives, they're talking"},{"speaker":"Galen Low","startTime":2472.2450000000003,"endTime":2475.755,"body":"about what their kids are gonna"},{"speaker":"Galen Low","startTime":2472.2450000000003,"endTime":2475.755,"body":"major in because we are thinking"},{"speaker":"Galen Low","startTime":2475.755,"endTime":2478.485,"body":"about change at the scale that"},{"speaker":"Galen Low","startTime":2475.755,"endTime":2478.485,"body":"it's actually impacting multiple"},{"speaker":"Galen Low","startTime":2478.485,"endTime":2479.505,"body":"generations ahead of us."},{"speaker":"Galen Low","startTime":2479.505,"endTime":2482.5350000000003,"body":"It's not like that, like should"},{"speaker":"Galen Low","startTime":2479.505,"endTime":2482.5350000000003,"body":"we renovate the lunchroom?"},{"speaker":"Galen Low","startTime":2482.835,"endTime":2485.9550000000004,"body":"This is like, this will"},{"speaker":"Galen Low","startTime":2482.835,"endTime":2485.9550000000004,"body":"fundamentally change the"},{"speaker":"Galen Low","startTime":2485.9550000000004,"endTime":2489.645,"body":"way organizations and groups"},{"speaker":"Galen Low","startTime":2485.9550000000004,"endTime":2489.645,"body":"of people are structured to"},{"speaker":"Galen Low","startTime":2490.125,"endTime":2491.295,"body":"also deal with more change."},{"speaker":"Galen Low","startTime":2491.715,"endTime":2494.2050000000004,"body":"You know, we talk about the"},{"speaker":"Galen Low","startTime":2491.715,"endTime":2494.2050000000004,"body":"pandemic and you know how"},{"speaker":"Galen Low","startTime":2494.2050000000004,"endTime":2497.625,"body":"that kind of like primed us to"},{"speaker":"Galen Low","startTime":2494.2050000000004,"endTime":2497.625,"body":"unlearn some of the myths that"},{"speaker":"Galen Low","startTime":2497.625,"endTime":2498.885,"body":"we had about the way we work."},{"speaker":"Galen Low","startTime":2499.2450000000003,"endTime":2501.1650000000004,"body":"And this is almost like"},{"speaker":"Galen Low","startTime":2499.2450000000003,"endTime":2501.1650000000004,"body":"that next wave of being"},{"speaker":"Galen Low","startTime":2501.1650000000004,"endTime":2502.125,"body":"like, and guess what?"},{"speaker":"Galen Low","startTime":2502.815,"endTime":2506.0550000000003,"body":"We don't have to have, you"},{"speaker":"Galen Low","startTime":2502.815,"endTime":2506.0550000000003,"body":"know, an airborne virus to like"},{"speaker":"Galen Low","startTime":2506.295,"endTime":2507.9750000000004,"body":"figure out new ways of working."},{"speaker":"Galen Low","startTime":2507.9750000000004,"endTime":2509.8650000000002,"body":"This technology can push us"},{"speaker":"Galen 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not"},{"speaker":"Galen Low","startTime":2520.1850000000004,"endTime":2523.695,"body":"VP of Change or VP of Change"},{"speaker":"Galen Low","startTime":2520.1850000000004,"endTime":2523.695,"body":"Management, or Executive"},{"speaker":"Galen Low","startTime":2523.695,"endTime":2528.2850000000003,"body":"Change agent, but VP of AI or"},{"speaker":"Galen Low","startTime":2523.695,"endTime":2528.2850000000003,"body":"you know, CH with ca, I don't"},{"speaker":"Galen Low","startTime":2528.2850000000003,"endTime":2529.215,"body":"know what the acronym is."},{"speaker":"Galen Low","startTime":2529.215,"endTime":2531.525,"body":"Chief AI Officer, CAIO."},{"speaker":"Galen Low","startTime":2531.8250000000003,"endTime":2534.735,"body":"And the reason why it's, you"},{"speaker":"Galen Low","startTime":2531.8250000000003,"endTime":2534.735,"body":"know, it's not a buzzy title."},{"speaker":"Galen Low","startTime":2534.735,"endTime":2536.355,"body":"I mean, it might sound"},{"speaker":"Galen 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the"},{"speaker":"Galen Low","startTime":2550.215,"endTime":2552.2250000000004,"body":"technology, it's about the"},{"speaker":"Galen Low","startTime":2552.2250000000004,"endTime":2555.855,"body":"sort of radical transparency,"},{"speaker":"Galen Low","startTime":2552.2250000000004,"endTime":2555.855,"body":"this trust, and if I were to"},{"speaker":"Galen Low","startTime":2555.855,"endTime":2558.7650000000003,"body":"be honest with you, to show"},{"speaker":"Galen Low","startTime":2555.855,"endTime":2558.7650000000003,"body":"my bias, that's what I'm super"},{"speaker":"Galen Low","startTime":2558.7650000000003,"endTime":2561.2850000000003,"body":"interested in because I've"},{"speaker":"Galen Low","startTime":2558.7650000000003,"endTime":2561.2850000000003,"body":"worked in a lot of places"},{"speaker":"Galen Low","startTime":2561.2850000000003,"endTime":2563.385,"body":"where, you know, psychological"},{"speaker":"Galen Low","startTime":2561.2850000000003,"endTime":2563.385,"body":"safety is something that"},{"speaker":"Galen Low","startTime":2563.385,"endTime":2565.4550000000004,"body":"might be written on the wall,"},{"speaker":"Galen Low","startTime":2563.385,"endTime":2565.4550000000004,"body":"but isn't always the thing"},{"speaker":"Galen Low","startTime":2565.4550000000004,"endTime":2568.1850000000004,"body":"we practice that sort of"},{"speaker":"Galen Low","startTime":2565.4550000000004,"endTime":2568.1850000000004,"body":"like, cover up your failure,"},{"speaker":"Galen Low","startTime":2568.1850000000004,"endTime":2569.4150000000004,"body":"you know, cover your butt."},{"speaker":"Galen Low","startTime":2569.4150000000004,"endTime":2571.125,"body":"Like is, it's systemic."},{"speaker":"Galen Low","startTime":2571.215,"endTime":2571.9950000000003,"body":"It's natural."},{"speaker":"Galen Low","startTime":2571.9950000000003,"endTime":2573.51,"body":"As you know, social creatures."},{"speaker":"Galen Low","startTime":2574.585,"endTime":2577.735,"body":"This is a moment of like"},{"speaker":"Galen Low","startTime":2574.585,"endTime":2577.735,"body":"innovation where leadership is"},{"speaker":"Galen Low","startTime":2577.735,"endTime":2580.135,"body":"not knowing, leadership is not"},{"speaker":"Galen Low","startTime":2577.735,"endTime":2580.135,"body":"knowing, but maybe taking a"},{"speaker":"Galen Low","startTime":2580.135,"endTime":2583.405,"body":"chance on it, and then figuring"},{"speaker":"Galen Low","startTime":2580.135,"endTime":2583.405,"body":"out how to pivot and change as"},{"speaker":"Galen Low","startTime":2583.405,"endTime":2585.235,"body":"we fail, as we learn together."},{"speaker":"Tim Fisher","startTime":2585.5350000000003,"endTime":2585.9550000000004,"body":"Agree."},{"speaker":"Galen Low","startTime":2586.3450000000003,"endTime":2587.48,"body":"Tim, thank"},{"speaker":"Galen Low","startTime":2586.3450000000003,"endTime":2587.48,"body":"you so much for this."},{"speaker":"Galen Low","startTime":2588.1200000000003,"endTime":2590.55,"body":"Just for fun, do you have a"},{"speaker":"Galen Low","startTime":2588.1200000000003,"endTime":2590.55,"body":"question that you wanna ask me?"},{"speaker":"Tim Fisher","startTime":2590.8500000000004,"endTime":2596.4,"body":"Would it be too"},{"speaker":"Tim Fisher","startTime":2590.8500000000004,"endTime":2596.4,"body":"rude if I ask you, so you"},{"speaker":"Tim Fisher","startTime":2596.4,"endTime":2599.4300000000003,"body":"mentioned at the very beginning"},{"speaker":"Tim Fisher","startTime":2596.4,"endTime":2599.4300000000003,"body":"about whether VP of AI is"},{"speaker":"Tim Fisher","startTime":2599.4300000000003,"endTime":2602.4300000000003,"body":"a real job, so I'm going to"},{"speaker":"Tim Fisher","startTime":2599.4300000000003,"endTime":2602.4300000000003,"body":"flip this right back to you."},{"speaker":"Tim Fisher","startTime":2602.4300000000003,"endTime":2605.52,"body":"So let's imagine a world where"},{"speaker":"Tim Fisher","startTime":2602.4300000000003,"endTime":2605.52,"body":"AI is reshaped everything, you"},{"speaker":"Tim Fisher","startTime":2605.52,"endTime":2606.69,"body":"know, certainly delivery work."},{"speaker":"Tim Fisher","startTime":2606.9,"endTime":2610.38,"body":"And so do you think being a"},{"speaker":"Tim Fisher","startTime":2606.9,"endTime":2610.38,"body":"project manager is about to"},{"speaker":"Tim Fisher","startTime":2610.38,"endTime":2611.82,"body":"become a made up job title?"},{"speaker":"Tim Fisher","startTime":2612.09,"endTime":2613.8,"body":"Is it about to change"},{"speaker":"Tim Fisher","startTime":2612.09,"endTime":2613.8,"body":"so much that it doesn't"},{"speaker":"Tim Fisher","startTime":2613.8,"endTime":2614.7000000000003,"body":"make sense anymore?"},{"speaker":"Tim Fisher","startTime":2614.7000000000003,"endTime":2616.4700000000003,"body":"Evolve into something"},{"speaker":"Tim Fisher","startTime":2614.7000000000003,"endTime":2616.4700000000003,"body":"bigger, something different?"},{"speaker":"Tim Fisher","startTime":2616.4700000000003,"endTime":2616.9500000000003,"body":"Like where do you."},{"speaker":"Tim Fisher","startTime":2617.4350000000004,"endTime":2620.2250000000004,"body":"See this taking"},{"speaker":"Tim Fisher","startTime":2617.4350000000004,"endTime":2620.2250000000004,"body":"project management."},{"speaker":"Galen Low","startTime":2620.585,"endTime":2620.735,"body":"Touche."},{"speaker":"Galen Low","startTime":2620.9750000000004,"endTime":2621.545,"body":"Tim Fisher."},{"speaker":"Galen Low","startTime":2621.605,"endTime":2621.875,"body":"Touche."},{"speaker":"Galen Low","startTime":2623.405,"endTime":2624.125,"body":"But I deserve it."},{"speaker":"Galen Low","startTime":2624.125,"endTime":2625.025,"body":"And actually, you know what?"},{"speaker":"Galen Low","startTime":2625.2650000000003,"endTime":2627.0950000000003,"body":"So here's an unpopular opinion."},{"speaker":"Galen Low","startTime":2627.545,"endTime":2631.4750000000004,"body":"I would say probably yes, the"},{"speaker":"Galen Low","startTime":2627.545,"endTime":2631.4750000000004,"body":"function I think elevates,"},{"speaker":"Galen Low","startTime":2631.5350000000003,"endTime":2634.1150000000002,"body":"but I think the role and the"},{"speaker":"Galen Low","startTime":2631.5350000000003,"endTime":2634.1150000000002,"body":"title actually could go away."},{"speaker":"Galen Low","startTime":2634.505,"endTime":2638.0750000000003,"body":"And for anyone who's like seen"},{"speaker":"Galen Low","startTime":2634.505,"endTime":2638.0750000000003,"body":"me speak in person over the past"},{"speaker":"Galen Low","startTime":2638.0750000000003,"endTime":2640.675,"body":"couple years, like we do this"},{"speaker":"Galen Low","startTime":2638.0750000000003,"endTime":2640.675,"body":"exercise where we we make up"},{"speaker":"Galen Low","startTime":2641.065,"endTime":2642.7450000000003,"body":"jobs that don't exist, right?"},{"speaker":"Galen Low","startTime":2643.295,"endTime":2646.505,"body":"Director of human and"},{"speaker":"Galen Low","startTime":2643.295,"endTime":2646.505,"body":"machine ways of working"},{"speaker":"Galen Low","startTime":2646.505,"endTime":2647.7050000000004,"body":"and methodologies, right?"},{"speaker":"Galen Low","startTime":2648.065,"endTime":2650.255,"body":"Like stuff that we don't do"},{"speaker":"Galen Low","startTime":2648.065,"endTime":2650.255,"body":"right now, but gosh, like"},{"speaker":"Galen Low","startTime":2650.255,"endTime":2652.505,"body":"if we could, everything"},{"speaker":"Galen Low","startTime":2650.255,"endTime":2652.505,"body":"would run smoother."},{"speaker":"Galen Low","startTime":2652.505,"endTime":2654.155,"body":"It's just that we're so"},{"speaker":"Galen Low","startTime":2652.505,"endTime":2654.155,"body":"stuck in the weeds and"},{"speaker":"Galen Low","startTime":2654.155,"endTime":2655.925,"body":"the job is to like, you"},{"speaker":"Galen Low","startTime":2654.155,"endTime":2655.925,"body":"know, everyone describes"},{"speaker":"Galen Low","startTime":2655.925,"endTime":2656.885,"body":"it as like herding cats."},{"speaker":"Galen Low","startTime":2656.885,"endTime":2658.625,"body":"You know, you're a project"},{"speaker":"Galen Low","startTime":2656.885,"endTime":2658.625,"body":"leader, you don't have"},{"speaker":"Galen Low","startTime":2658.625,"endTime":2659.945,"body":"like authority over anyone."},{"speaker":"Galen Low","startTime":2660.3050000000003,"endTime":2662.4950000000003,"body":"Gosh, everyone's just"},{"speaker":"Galen Low","startTime":2660.3050000000003,"endTime":2662.4950000000003,"body":"running around running amuck."},{"speaker":"Galen Low","startTime":2662.735,"endTime":2665.885,"body":"Leadership keeps changing their"},{"speaker":"Galen Low","startTime":2662.735,"endTime":2665.885,"body":"mind and like, you know, you've"},{"speaker":"Galen Low","startTime":2665.885,"endTime":2669.4550000000004,"body":"gotta manage the iron triangle"},{"speaker":"Galen Low","startTime":2665.885,"endTime":2669.4550000000004,"body":"of scope, schedule, and budget."},{"speaker":"Galen Low","startTime":2669.755,"endTime":2671.0150000000003,"body":"Part of me actually hopes."},{"speaker":"Galen Low","startTime":2671.36,"endTime":2672.5600000000004,"body":"It elevates beyond that."},{"speaker":"Galen Low","startTime":2672.59,"endTime":2675.02,"body":"And to your point that it"},{"speaker":"Galen Low","startTime":2672.59,"endTime":2675.02,"body":"actually maybe gets a new"},{"speaker":"Galen Low","startTime":2675.02,"endTime":2677.8100000000004,"body":"title because it's already"},{"speaker":"Galen Low","startTime":2675.02,"endTime":2677.8100000000004,"body":"imbued with a lot of stuff."},{"speaker":"Galen Low","startTime":2678.11,"endTime":2680.51,"body":"We already have a branding"},{"speaker":"Galen Low","startTime":2678.11,"endTime":2680.51,"body":"problem with project managers,"},{"speaker":"Galen Low","startTime":2680.8100000000004,"endTime":2682.9700000000003,"body":"but the excellent project"},{"speaker":"Galen Low","startTime":2680.8100000000004,"endTime":2682.9700000000003,"body":"managers out there do more"},{"speaker":"Galen Low","startTime":2682.9700000000003,"endTime":2684.9500000000003,"body":"than what most people think"},{"speaker":"Galen Low","startTime":2682.9700000000003,"endTime":2684.9500000000003,"body":"of as project management."},{"speaker":"Galen Low","startTime":2684.9500000000003,"endTime":2686.8100000000004,"body":"And they deserve to"},{"speaker":"Galen Low","startTime":2684.9500000000003,"endTime":2686.8100000000004,"body":"be titled as such."},{"speaker":"Galen Low","startTime":2687.11,"endTime":2689.3300000000004,"body":"Their role deserves to"},{"speaker":"Galen Low","startTime":2687.11,"endTime":2689.3300000000004,"body":"be described as such."},{"speaker":"Galen Low","startTime":2689.6000000000004,"endTime":2691.88,"body":"And there's an education piece"},{"speaker":"Galen Low","startTime":2689.6000000000004,"endTime":2691.88,"body":"there too, just like with AI"},{"speaker":"Galen Low","startTime":2691.9100000000003,"endTime":2695.3300000000004,"body":"to be like, okay, well delivery"},{"speaker":"Galen Low","startTime":2691.9100000000003,"endTime":2695.3300000000004,"body":"of value through like human"},{"speaker":"Galen Low","startTime":2695.3300000000004,"endTime":2696.86,"body":"and machine collaboration like."},{"speaker":"Galen Low","startTime":2697.61,"endTime":2698.6600000000003,"body":"It's gonna be really important."},{"speaker":"Galen Low","startTime":2699.2900000000004,"endTime":2700.25,"body":"You know, it's important today."},{"speaker":"Galen Low","startTime":2700.25,"endTime":2702.38,"body":"It's gonna be more important"},{"speaker":"Galen Low","startTime":2700.25,"endTime":2702.38,"body":"later, as we talked about,"},{"speaker":"Galen Low","startTime":2702.38,"endTime":2704.3900000000003,"body":"more projects are being"},{"speaker":"Galen Low","startTime":2702.38,"endTime":2704.3900000000003,"body":"spun up because of like"},{"speaker":"Galen Low","startTime":2704.3900000000003,"endTime":2705.86,"body":"emerging technology like AI."},{"speaker":"Galen Low","startTime":2706.2200000000003,"endTime":2709.55,"body":"And in some ways it's just"},{"speaker":"Galen Low","startTime":2706.2200000000003,"endTime":2709.55,"body":"not good enough to like make"},{"speaker":"Galen Low","startTime":2709.55,"endTime":2712.88,"body":"a plan and hope it stays"},{"speaker":"Galen Low","startTime":2709.55,"endTime":2712.88,"body":"the same for like 18 months."},{"speaker":"Galen Low","startTime":2713.0600000000004,"endTime":2714.53,"body":"Like it's just not"},{"speaker":"Galen Low","startTime":2713.0600000000004,"endTime":2714.53,"body":"gonna happen anymore."},{"speaker":"Galen Low","startTime":2714.77,"endTime":2716.48,"body":"But yeah, coming back to"},{"speaker":"Galen Low","startTime":2714.77,"endTime":2716.48,"body":"it, I think it will become"},{"speaker":"Galen Low","startTime":2716.48,"endTime":2717.32,"body":"a made up job title."},{"speaker":"Galen Low","startTime":2717.3500000000004,"endTime":2719.9300000000003,"body":"It'll become like this"},{"speaker":"Galen Low","startTime":2717.3500000000004,"endTime":2719.9300000000003,"body":"anachronism, but in a good way."},{"speaker":"Galen Low","startTime":2720.17,"endTime":2722.42,"body":"Because I think we then"},{"speaker":"Galen Low","startTime":2720.17,"endTime":2722.42,"body":"shift on like, I don't"},{"speaker":"Galen Low","startTime":2722.42,"endTime":2723.38,"body":"just like, I don't want my."},{"speaker":"Galen Low","startTime":2723.7850000000003,"endTime":2728.855,"body":"Title to be computer"},{"speaker":"Galen Low","startTime":2723.7850000000003,"endTime":2728.855,"body":"in 2025, right in 2045."},{"speaker":"Galen Low","startTime":2728.855,"endTime":2731.465,"body":"You might not want your job"},{"speaker":"Galen Low","startTime":2728.855,"endTime":2731.465,"body":"title to be Project Manager."},{"speaker":"Galen Low","startTime":2731.795,"endTime":2734.045,"body":"Heck, 2035 2030."},{"speaker":"Galen Low","startTime":2734.045,"endTime":2735.8300000000004,"body":"You know, change is"},{"speaker":"Galen Low","startTime":2734.045,"endTime":2735.8300000000004,"body":"happening fast, but."},{"speaker":"Galen Low","startTime":2736.565,"endTime":2738.395,"body":"Yeah, I do think so."},{"speaker":"Galen Low","startTime":2738.5,"endTime":2739.19,"body":"I actually do."},{"speaker":"Galen Low","startTime":2739.25,"endTime":2739.4900000000002,"body":"Okay."},{"speaker":"Galen Low","startTime":2739.4900000000002,"endTime":2741.26,"body":"I think it will change and"},{"speaker":"Galen Low","startTime":2739.4900000000002,"endTime":2741.26,"body":"I think that could be good."},{"speaker":"Tim Fisher","startTime":2741.5,"endTime":2742.1600000000003,"body":"Yeah, I agree."},{"speaker":"Galen Low","startTime":2742.4900000000002,"endTime":2743.6000000000004,"body":"Thanks for"},{"speaker":"Galen Low","startTime":2742.4900000000002,"endTime":2743.6000000000004,"body":"playing along with that."},{"speaker":"Galen Low","startTime":2743.6000000000004,"endTime":2745.67,"body":"And Tim, thank you so much for"},{"speaker":"Galen Low","startTime":2743.6000000000004,"endTime":2745.67,"body":"spending the time with me today."},{"speaker":"Galen Low","startTime":2745.67,"endTime":2746.8100000000004,"body":"This has been a lot of fun."},{"speaker":"Galen Low","startTime":2747.02,"endTime":2748.67,"body":"Before I let you go"},{"speaker":"Galen Low","startTime":2747.02,"endTime":2748.67,"body":"though, where can people"},{"speaker":"Galen Low","startTime":2748.67,"endTime":2749.3300000000004,"body":"learn more about you?"},{"speaker":"Tim Fisher","startTime":2749.63,"endTime":2751.1600000000003,"body":"Just head"},{"speaker":"Tim Fisher","startTime":2749.63,"endTime":2751.1600000000003,"body":"to LinkedIn, search"},{"speaker":"Tim Fisher","startTime":2751.1600000000003,"endTime":2753.3500000000004,"body":"for Tim Fisher, BWZ."},{"speaker":"Tim Fisher","startTime":2753.5600000000004,"endTime":2755.57,"body":"Fisher without a C."},{"speaker":"Tim Fisher","startTime":2753.5600000000004,"endTime":2755.57,"body":"And you can't miss me."},{"speaker":"Galen Low","startTime":2755.8700000000003,"endTime":2756.4100000000003,"body":"Thanks again, Tim."},{"speaker":"Galen Low","startTime":2756.4100000000003,"endTime":2757.25,"body":"I really appreciate this."},{"speaker":"Tim Fisher","startTime":2757.55,"endTime":2758.48,"body":"Thank"},{"speaker":"Tim Fisher","startTime":2757.55,"endTime":2758.48,"body":"you very much, Galen."},{"speaker":"Galen Low","startTime":2759.46,"endTime":2761.1400000000003,"body":"That's it for"},{"speaker":"Galen Low","startTime":2759.46,"endTime":2761.1400000000003,"body":"today's episode of The Digital"},{"speaker":"Galen Low","startTime":2761.1400000000003,"endTime":2762.4,"body":"Project Manager Podcast."},{"speaker":"Galen Low","startTime":2762.61,"endTime":2764.38,"body":"If you enjoyed this"},{"speaker":"Galen Low","startTime":2762.61,"endTime":2764.38,"body":"conversation, make sure"},{"speaker":"Galen Low","startTime":2764.38,"endTime":2765.8500000000004,"body":"to subscribe wherever"},{"speaker":"Galen Low","startTime":2764.38,"endTime":2765.8500000000004,"body":"you're listening."},{"speaker":"Galen Low","startTime":2766.21,"endTime":2768.9700000000003,"body":"And if you want even more"},{"speaker":"Galen Low","startTime":2766.21,"endTime":2768.9700000000003,"body":"tactical insights, case studies"},{"speaker":"Galen Low","startTime":2768.9700000000003,"endTime":2772.7900000000004,"body":"and playbooks, head on over to"},{"speaker":"Galen Low","startTime":2768.9700000000003,"endTime":2772.7900000000004,"body":"thedigitalprojectmanager.com."},{"speaker":"Galen Low","startTime":2772.8100000000004,"endTime":2774.52,"body":"Until next time,"},{"speaker":"Galen Low","startTime":2772.8100000000004,"endTime":2774.52,"body":"thanks for listening."}]}