{"version":"1.0.0","segments":[{"speaker":"Galen Low","startTime":22.73,"endTime":25.34,"body":"When organizations"},{"speaker":"Galen Low","startTime":22.73,"endTime":25.34,"body":"are seeking out PM software"},{"speaker":"Galen Low","startTime":25.34,"endTime":28.79,"body":"with AI features, do they"},{"speaker":"Galen Low","startTime":25.34,"endTime":28.79,"body":"actually have an idea of what"},{"speaker":"Galen Low","startTime":28.79,"endTime":31.490000000000002,"body":"they want to get from them,"},{"speaker":"Galen Low","startTime":28.79,"endTime":31.490000000000002,"body":"or are a majority of these"},{"speaker":"Galen Low","startTime":31.490000000000002,"endTime":34.52,"body":"buyers just kind of following"},{"speaker":"Galen Low","startTime":31.490000000000002,"endTime":34.52,"body":"a mandate to do AI stuff?"},{"speaker":"Olivia Montgomery","startTime":34.79,"endTime":37.160000000000004,"body":"We're"},{"speaker":"Olivia Montgomery","startTime":34.79,"endTime":37.160000000000004,"body":"definitely leading with a bit"},{"speaker":"Olivia Montgomery","startTime":37.160000000000004,"endTime":41.06,"body":"more of a competitive FOMO"},{"speaker":"Olivia Montgomery","startTime":37.160000000000004,"endTime":41.06,"body":"that executives are having."},{"speaker":"Olivia Montgomery","startTime":41.125,"endTime":43.824,"body":"There's a lot of marketing,"},{"speaker":"Olivia Montgomery","startTime":41.125,"endTime":43.824,"body":"vendors are definitely"},{"speaker":"Olivia Montgomery","startTime":43.824,"endTime":46.465,"body":"rushing to catch the AI wave."},{"speaker":"Galen Low","startTime":46.765,"endTime":48.745000000000005,"body":"What needs to be"},{"speaker":"Galen Low","startTime":46.765,"endTime":48.745000000000005,"body":"in place before a team or"},{"speaker":"Galen Low","startTime":48.745000000000005,"endTime":51.774,"body":"an organization can actually"},{"speaker":"Galen Low","startTime":48.745000000000005,"endTime":51.774,"body":"benefit from AI features in"},{"speaker":"Galen Low","startTime":51.774,"endTime":53.005,"body":"project management software?"},{"speaker":"Galen Low","startTime":53.125,"endTime":55.255,"body":"What in your mind are"},{"speaker":"Galen Low","startTime":53.125,"endTime":55.255,"body":"like the foundational"},{"speaker":"Galen Low","startTime":55.255,"endTime":58.165,"body":"pieces that help teams and"},{"speaker":"Galen Low","startTime":55.255,"endTime":58.165,"body":"organizations accelerate"},{"speaker":"Galen Low","startTime":58.195,"endTime":60.295,"body":"towards the ROI of AI?"},{"speaker":"Olivia Montgomery","startTime":60.475,"endTime":62.845,"body":"There's two"},{"speaker":"Olivia Montgomery","startTime":60.475,"endTime":62.845,"body":"pretty big considerations that"},{"speaker":"Olivia Montgomery","startTime":62.845,"endTime":67.269,"body":"I think companies of all types"},{"speaker":"Olivia Montgomery","startTime":62.845,"endTime":67.269,"body":"and all sizes, all industries,"},{"speaker":"Olivia Montgomery","startTime":67.269,"endTime":70.15,"body":"all levels of maturity should"},{"speaker":"Olivia Montgomery","startTime":67.269,"endTime":70.15,"body":"be taking into consideration."},{"speaker":"Olivia Montgomery","startTime":70.479,"endTime":73.18,"body":"Your technical readiness"},{"speaker":"Olivia Montgomery","startTime":70.479,"endTime":73.18,"body":"and your cultural readiness."},{"speaker":"Galen Low","startTime":79.369,"endTime":80.93,"body":"Welcome to The"},{"speaker":"Galen Low","startTime":79.369,"endTime":80.93,"body":"Digital Project Manager"},{"speaker":"Galen Low","startTime":80.93,"endTime":83.65899999999999,"body":"podcast, the show that helps"},{"speaker":"Galen Low","startTime":80.93,"endTime":83.65899999999999,"body":"delivery leaders work smarter,"},{"speaker":"Galen Low","startTime":83.65899999999999,"endTime":86.42,"body":"deliver faster, and lead"},{"speaker":"Galen Low","startTime":83.65899999999999,"endTime":86.42,"body":"better in the age of AI."},{"speaker":"Galen Low","startTime":86.72,"endTime":89.66,"body":"I'm Galen, and every week we"},{"speaker":"Galen Low","startTime":86.72,"endTime":89.66,"body":"dive into real world strategies,"},{"speaker":"Galen Low","startTime":89.78,"endTime":92.87,"body":"new tools, proven frameworks,"},{"speaker":"Galen Low","startTime":89.78,"endTime":92.87,"body":"and the occasional war story"},{"speaker":"Galen Low","startTime":92.87,"endTime":93.96000000000001,"body":"from the project front lines."},{"speaker":"Galen Low","startTime":94.4,"endTime":95.959,"body":"Whether you're steering"},{"speaker":"Galen Low","startTime":94.4,"endTime":95.959,"body":"massive transformation"},{"speaker":"Galen Low","startTime":95.959,"endTime":98.64,"body":"projects, wrangling AI"},{"speaker":"Galen Low","startTime":95.959,"endTime":98.64,"body":"workflows, or just trying to"},{"speaker":"Galen Low","startTime":98.64,"endTime":101.13,"body":"keep the chaos under control,"},{"speaker":"Galen Low","startTime":98.64,"endTime":101.13,"body":"you're in the right place."},{"speaker":"Galen Low","startTime":101.58,"endTime":102.18,"body":"Let's get into it."},{"speaker":"Galen Low","startTime":102.6,"endTime":106.41,"body":"Today we are talking about"},{"speaker":"Galen Low","startTime":102.6,"endTime":106.41,"body":"the increasing demand for AI"},{"speaker":"Galen Low","startTime":106.41,"endTime":109.89,"body":"enhanced features within project"},{"speaker":"Galen Low","startTime":106.41,"endTime":109.89,"body":"management software, what folks"},{"speaker":"Galen Low","startTime":109.89,"endTime":113.16,"body":"want from those features, and"},{"speaker":"Galen Low","startTime":109.89,"endTime":113.16,"body":"what businesses and teams of"},{"speaker":"Galen Low","startTime":113.16,"endTime":116.46000000000001,"body":"various sizes need to have in"},{"speaker":"Galen Low","startTime":113.16,"endTime":116.46000000000001,"body":"place to achieve their goals."},{"speaker":"Galen Low","startTime":116.819,"endTime":119.759,"body":"Back in the virtual studio with"},{"speaker":"Galen Low","startTime":116.819,"endTime":119.759,"body":"me today is Olivia Montgomery,"},{"speaker":"Galen Low","startTime":120.0,"endTime":123.27,"body":"Associate Principal Analyst for"},{"speaker":"Galen Low","startTime":120.0,"endTime":123.27,"body":"Project Management at Capterra."},{"speaker":"Galen Low","startTime":123.665,"endTime":127.595,"body":"Olivia is a former PMO lead, a"},{"speaker":"Galen Low","startTime":123.665,"endTime":127.595,"body":"project management professional,"},{"speaker":"Galen Low","startTime":127.595,"endTime":130.475,"body":"a prolific speaker, and just"},{"speaker":"Galen Low","startTime":127.595,"endTime":130.475,"body":"the best kind of nerd when"},{"speaker":"Galen Low","startTime":130.475,"endTime":133.535,"body":"it comes to research backed"},{"speaker":"Galen Low","startTime":130.475,"endTime":133.535,"body":"insights on project management,"},{"speaker":"Galen Low","startTime":133.745,"endTime":137.075,"body":"technology strategies, and"},{"speaker":"Galen Low","startTime":133.745,"endTime":137.075,"body":"the human side of leadership."},{"speaker":"Galen Low","startTime":137.405,"endTime":139.475,"body":"She's also just published"},{"speaker":"Galen Low","startTime":137.405,"endTime":139.475,"body":"her latest research paper,"},{"speaker":"Galen Low","startTime":139.475,"endTime":142.655,"body":"Capterra’s 2025 Project"},{"speaker":"Galen Low","startTime":139.475,"endTime":142.655,"body":"Management Software Trends"},{"speaker":"Galen Low","startTime":142.655,"endTime":146.255,"body":"Survey, which reveals a shift in"},{"speaker":"Galen Low","startTime":142.655,"endTime":146.255,"body":"how companies are choosing and"},{"speaker":"Galen Low","startTime":146.255,"endTime":147.66500000000002,"body":"using project management tools."},{"speaker":"Galen Low","startTime":147.899,"endTime":150.99,"body":"That's exactly what we're"},{"speaker":"Galen Low","startTime":147.899,"endTime":150.99,"body":"gonna be diving into today."},{"speaker":"Galen Low","startTime":151.229,"endTime":153.45,"body":"Olivia, thank you for"},{"speaker":"Galen Low","startTime":151.229,"endTime":153.45,"body":"coming back in the studio"},{"speaker":"Galen Low","startTime":153.45,"endTime":154.079,"body":"and joining me today."},{"speaker":"Olivia Montgomery","startTime":154.38,"endTime":155.52,"body":"Thank you for having me."},{"speaker":"Olivia Montgomery","startTime":155.52,"endTime":157.17,"body":"I'm super excited to be here."},{"speaker":"Olivia Montgomery","startTime":157.17,"endTime":159.12,"body":"We got some hot topics to hit."},{"speaker":"Galen Low","startTime":159.42,"endTime":161.07,"body":"Yeah, we're"},{"speaker":"Galen Low","startTime":159.42,"endTime":161.07,"body":"gonna get spicy today."},{"speaker":"Galen Low","startTime":161.34,"endTime":164.94,"body":"For folks who have listened to"},{"speaker":"Galen Low","startTime":161.34,"endTime":164.94,"body":"the podcast for a while now,"},{"speaker":"Galen Low","startTime":165.21,"endTime":167.46,"body":"Olivia is just a fan favorite."},{"speaker":"Galen Low","startTime":167.7,"endTime":170.34,"body":"We were just in the green room"},{"speaker":"Galen Low","startTime":167.7,"endTime":170.34,"body":"jamming about linguistics."},{"speaker":"Galen Low","startTime":170.76500000000001,"endTime":173.315,"body":"Then we realized we're like"},{"speaker":"Galen Low","startTime":170.76500000000001,"endTime":173.315,"body":"actually linguistics and the"},{"speaker":"Galen Low","startTime":173.315,"endTime":177.755,"body":"liberal arts and LLMs and AI,"},{"speaker":"Galen Low","startTime":173.315,"endTime":177.755,"body":"like it all fits together."},{"speaker":"Galen Low","startTime":177.755,"endTime":179.915,"body":"So we're gonna go a"},{"speaker":"Galen Low","startTime":177.755,"endTime":179.915,"body":"lot of different spots."},{"speaker":"Galen Low","startTime":180.185,"endTime":183.485,"body":"We do tend to go down some"},{"speaker":"Galen Low","startTime":180.185,"endTime":183.485,"body":"rabbit holes, and I do hope"},{"speaker":"Galen Low","startTime":183.485,"endTime":186.275,"body":"that we do that, but just in"},{"speaker":"Galen Low","startTime":183.485,"endTime":186.275,"body":"case, here is my roadmap that"},{"speaker":"Galen Low","startTime":186.275,"endTime":187.445,"body":"I've sketched out for us today."},{"speaker":"Galen Low","startTime":187.745,"endTime":190.295,"body":"To start us off, I wanted"},{"speaker":"Galen Low","startTime":187.745,"endTime":190.295,"body":"to just get one big burning"},{"speaker":"Galen Low","startTime":190.295,"endTime":191.195,"body":"question out of the way."},{"speaker":"Galen Low","startTime":191.195,"endTime":194.105,"body":"Just that like uncomfortable,"},{"speaker":"Galen Low","startTime":191.195,"endTime":194.105,"body":"hyper-relevant question"},{"speaker":"Galen Low","startTime":194.105,"endTime":195.635,"body":"that everyone wants"},{"speaker":"Galen Low","startTime":194.105,"endTime":195.635,"body":"to know the answer to."},{"speaker":"Galen Low","startTime":195.905,"endTime":197.315,"body":"And then I'd like to"},{"speaker":"Galen Low","startTime":195.905,"endTime":197.315,"body":"zoom out from that and"},{"speaker":"Galen Low","startTime":197.315,"endTime":198.305,"body":"talk about three things."},{"speaker":"Galen Low","startTime":198.305,"endTime":201.065,"body":"First, I wanted to talk about"},{"speaker":"Galen Low","startTime":198.305,"endTime":201.065,"body":"what is needed in order for"},{"speaker":"Galen Low","startTime":201.065,"endTime":203.644,"body":"organizations to truly take"},{"speaker":"Galen Low","startTime":201.065,"endTime":203.644,"body":"advantage of AI features within"},{"speaker":"Galen Low","startTime":203.644,"endTime":204.424,"body":"project management software."},{"speaker":"Galen Low","startTime":205.145,"endTime":208.205,"body":"And then I'd like to deep dive"},{"speaker":"Galen Low","startTime":205.145,"endTime":208.205,"body":"into like what AI features"},{"speaker":"Galen Low","startTime":208.205,"endTime":210.995,"body":"actually look like in practice"},{"speaker":"Galen Low","startTime":208.205,"endTime":210.995,"body":"and how to measure whether or"},{"speaker":"Galen Low","startTime":210.995,"endTime":212.975,"body":"not they're actually working"},{"speaker":"Galen Low","startTime":210.995,"endTime":212.975,"body":"or how they're being used."},{"speaker":"Galen Low","startTime":213.245,"endTime":215.135,"body":"And then lastly, I thought"},{"speaker":"Galen Low","startTime":213.245,"endTime":215.135,"body":"maybe we could just talk about"},{"speaker":"Galen Low","startTime":215.135,"endTime":218.915,"body":"the impact near term and long"},{"speaker":"Galen Low","startTime":215.135,"endTime":218.915,"body":"term of some of the AI features"},{"speaker":"Galen Low","startTime":218.915,"endTime":221.255,"body":"in project management software"},{"speaker":"Galen Low","startTime":218.915,"endTime":221.255,"body":"and elsewhere in the way that"},{"speaker":"Galen Low","startTime":221.255,"endTime":224.405,"body":"we collaborate and how that's"},{"speaker":"Galen Low","startTime":221.255,"endTime":224.405,"body":"gonna impact project based work."},{"speaker":"Olivia Montgomery","startTime":224.75,"endTime":225.859,"body":"I am ready to go."},{"speaker":"Olivia Montgomery","startTime":225.859,"endTime":226.459,"body":"Let's do it."},{"speaker":"Galen Low","startTime":226.73,"endTime":228.38,"body":"Let's start with"},{"speaker":"Galen Low","startTime":226.73,"endTime":228.38,"body":"the one hot question then."},{"speaker":"Galen Low","startTime":228.739,"endTime":232.519,"body":"In your recent research"},{"speaker":"Galen Low","startTime":228.739,"endTime":232.519,"body":"paper, you've noted that 55%"},{"speaker":"Galen Low","startTime":232.519,"endTime":235.25,"body":"of all project management"},{"speaker":"Galen Low","startTime":232.519,"endTime":235.25,"body":"software buyers are now"},{"speaker":"Galen Low","startTime":235.25,"endTime":236.899,"body":"prioritizing AI features."},{"speaker":"Galen Low","startTime":237.17,"endTime":239.389,"body":"That's probably not surprising"},{"speaker":"Galen Low","startTime":237.17,"endTime":239.389,"body":"to most of our listeners, given"},{"speaker":"Galen Low","startTime":239.389,"endTime":243.079,"body":"the pressure for businesses"},{"speaker":"Galen Low","startTime":239.389,"endTime":243.079,"body":"to do more using AI, but when"},{"speaker":"Galen Low","startTime":243.139,"endTime":246.32,"body":"organizations are seeking out"},{"speaker":"Galen Low","startTime":243.139,"endTime":246.32,"body":"PM software with AI features."},{"speaker":"Galen Low","startTime":246.665,"endTime":249.905,"body":"Do they actually have an idea"},{"speaker":"Galen Low","startTime":246.665,"endTime":249.905,"body":"of what they want to get from"},{"speaker":"Galen Low","startTime":249.905,"endTime":253.175,"body":"them, or are a majority of these"},{"speaker":"Galen Low","startTime":249.905,"endTime":253.175,"body":"buyers just kind of following"},{"speaker":"Galen Low","startTime":253.175,"endTime":254.915,"body":"a mandate to do AI stuff?"},{"speaker":"Olivia Montgomery","startTime":255.47,"endTime":256.88,"body":"It's"},{"speaker":"Olivia Montgomery","startTime":255.47,"endTime":256.88,"body":"a mixed bag out there."},{"speaker":"Olivia Montgomery","startTime":257.089,"endTime":261.98,"body":"We're definitely leading with a"},{"speaker":"Olivia Montgomery","startTime":257.089,"endTime":261.98,"body":"bit more of a competitive fomo"},{"speaker":"Olivia Montgomery","startTime":262.03999999999996,"endTime":263.389,"body":"that executives are having."},{"speaker":"Olivia Montgomery","startTime":263.72,"endTime":267.10900000000004,"body":"There's a lot of marketing"},{"speaker":"Olivia Montgomery","startTime":263.72,"endTime":267.10900000000004,"body":"vendors are definitely rushing"},{"speaker":"Olivia Montgomery","startTime":267.10900000000004,"endTime":271.48900000000003,"body":"to catch the AI wave because"},{"speaker":"Olivia Montgomery","startTime":267.10900000000004,"endTime":271.48900000000003,"body":"there is this hype and demand"},{"speaker":"Olivia Montgomery","startTime":271.73,"endTime":275.05899999999997,"body":"that is going around, but"},{"speaker":"Olivia Montgomery","startTime":271.73,"endTime":275.05899999999997,"body":"we are slowly moving toward,"},{"speaker":"Olivia Montgomery","startTime":275.05899999999997,"endTime":277.25,"body":"slowly a more strategic intent."},{"speaker":"Olivia Montgomery","startTime":277.429,"endTime":281.299,"body":"With AI, the kind of like"},{"speaker":"Olivia Montgomery","startTime":277.429,"endTime":281.299,"body":"initial like sparkle of"},{"speaker":"Olivia Montgomery","startTime":281.299,"endTime":282.55899999999997,"body":"it has kind of worn off."},{"speaker":"Olivia Montgomery","startTime":282.884,"endTime":286.605,"body":"We are starting to see a bit"},{"speaker":"Olivia Montgomery","startTime":282.884,"endTime":286.605,"body":"more what these tools actually"},{"speaker":"Olivia Montgomery","startTime":286.605,"endTime":290.05499999999995,"body":"can do, what they can't do,"},{"speaker":"Olivia Montgomery","startTime":286.605,"endTime":290.05499999999995,"body":"how teams use them, when,"},{"speaker":"Olivia Montgomery","startTime":290.05499999999995,"endTime":292.65999999999997,"body":"why, where, and we're getting"},{"speaker":"Olivia Montgomery","startTime":290.05499999999995,"endTime":292.65999999999997,"body":"to the tougher questions."},{"speaker":"Olivia Montgomery","startTime":293.48,"endTime":297.04999999999995,"body":"They're still pretty heavily"},{"speaker":"Olivia Montgomery","startTime":293.48,"endTime":297.04999999999995,"body":"driven by this like competitive"},{"speaker":"Olivia Montgomery","startTime":297.07899999999995,"endTime":300.649,"body":"fomo, and that is definitely"},{"speaker":"Olivia Montgomery","startTime":297.07899999999995,"endTime":300.649,"body":"driven by, I don't know if"},{"speaker":"Olivia Montgomery","startTime":300.649,"endTime":304.69899999999996,"body":"you've heard the news, but the"},{"speaker":"Olivia Montgomery","startTime":300.649,"endTime":304.69899999999996,"body":"spending for AI infrastructure,"},{"speaker":"Olivia Montgomery","startTime":304.93899999999996,"endTime":307.85,"body":"hardware, software, data"},{"speaker":"Olivia Montgomery","startTime":304.93899999999996,"endTime":307.85,"body":"centers for the US has"},{"speaker":"Olivia Montgomery","startTime":307.85,"endTime":309.889,"body":"surpassed consumer spending."},{"speaker":"Olivia Montgomery","startTime":310.22,"endTime":314.9,"body":"So for the first time in"},{"speaker":"Olivia Montgomery","startTime":310.22,"endTime":314.9,"body":"history, the USD GBP is being"},{"speaker":"Olivia Montgomery","startTime":314.9,"endTime":317.03,"body":"grown by AI investments."},{"speaker":"Olivia Montgomery","startTime":317.32899999999995,"endTime":319.639,"body":"By businesses not"},{"speaker":"Olivia Montgomery","startTime":317.32899999999995,"endTime":319.639,"body":"consumer spending."},{"speaker":"Olivia Montgomery","startTime":319.97,"endTime":322.61,"body":"So that should tell you"},{"speaker":"Olivia Montgomery","startTime":319.97,"endTime":322.61,"body":"a lot about where the"},{"speaker":"Olivia Montgomery","startTime":322.61,"endTime":323.92999999999995,"body":"conversation is going."},{"speaker":"Olivia Montgomery","startTime":324.19899999999996,"endTime":326.6,"body":"These investments are also"},{"speaker":"Olivia Montgomery","startTime":324.19899999999996,"endTime":326.6,"body":"getting billion dollar"},{"speaker":"Olivia Montgomery","startTime":326.6,"endTime":328.18899999999996,"body":"marketing campaigns behind them."},{"speaker":"Olivia Montgomery","startTime":328.42999999999995,"endTime":330.649,"body":"And so that's what we're"},{"speaker":"Olivia Montgomery","startTime":328.42999999999995,"endTime":330.649,"body":"seeing and that's a, it's a"},{"speaker":"Olivia Montgomery","startTime":330.649,"endTime":333.28999999999996,"body":"big driver of this competitive"},{"speaker":"Olivia Montgomery","startTime":330.649,"endTime":333.28999999999996,"body":"fomo and there are a lot"},{"speaker":"Olivia Montgomery","startTime":333.28999999999996,"endTime":336.259,"body":"of executives and business"},{"speaker":"Olivia Montgomery","startTime":333.28999999999996,"endTime":336.259,"body":"leaders that are excited."},{"speaker":"Olivia Montgomery","startTime":336.259,"endTime":339.259,"body":"They hear about this new tech"},{"speaker":"Olivia Montgomery","startTime":336.259,"endTime":339.259,"body":"that works really fantastically"},{"speaker":"Olivia Montgomery","startTime":339.259,"endTime":340.54999999999995,"body":"and they want it, of course."},{"speaker":"Olivia Montgomery","startTime":341.03,"endTime":343.46000000000004,"body":"Now our hands are getting"},{"speaker":"Olivia Montgomery","startTime":341.03,"endTime":343.46000000000004,"body":"into it and we're kind of"},{"speaker":"Olivia Montgomery","startTime":343.46000000000004,"endTime":347.72,"body":"starting to see like, oh, okay,"},{"speaker":"Olivia Montgomery","startTime":343.46000000000004,"endTime":347.72,"body":"so marketing doesn't always"},{"speaker":"Olivia Montgomery","startTime":347.99,"endTime":350.72,"body":"line up with the technical"},{"speaker":"Olivia Montgomery","startTime":347.99,"endTime":350.72,"body":"capabilities that we see."},{"speaker":"Olivia Montgomery","startTime":350.99,"endTime":352.94000000000005,"body":"And then the technical"},{"speaker":"Olivia Montgomery","startTime":350.99,"endTime":352.94000000000005,"body":"capabilities don't always"},{"speaker":"Olivia Montgomery","startTime":352.94000000000005,"endTime":356.12,"body":"line up with what your people"},{"speaker":"Olivia Montgomery","startTime":352.94000000000005,"endTime":356.12,"body":"and your team are skilled and"},{"speaker":"Olivia Montgomery","startTime":356.12,"endTime":357.59000000000003,"body":"trained and willing to do."},{"speaker":"Olivia Montgomery","startTime":357.91999999999996,"endTime":360.32000000000005,"body":"So there's definitely a"},{"speaker":"Olivia Montgomery","startTime":357.91999999999996,"endTime":360.32000000000005,"body":"disconnect That's, you know,"},{"speaker":"Olivia Montgomery","startTime":360.32000000000005,"endTime":363.26,"body":"we're right in the middle of,"},{"speaker":"Olivia Montgomery","startTime":360.32000000000005,"endTime":363.26,"body":"and I'm sure probably everybody"},{"speaker":"Olivia Montgomery","startTime":363.26,"endTime":367.01,"body":"listening is feeling some kind"},{"speaker":"Olivia Montgomery","startTime":363.26,"endTime":367.01,"body":"of pressure some way about this."},{"speaker":"Galen Low","startTime":367.355,"endTime":368.525,"body":"I thought it was"},{"speaker":"Galen Low","startTime":367.355,"endTime":368.525,"body":"interesting that you brought"},{"speaker":"Galen Low","startTime":368.525,"endTime":369.365,"body":"up the economics of it."},{"speaker":"Galen Low","startTime":369.365,"endTime":370.625,"body":"'cause I hadn't really"},{"speaker":"Galen Low","startTime":369.365,"endTime":370.625,"body":"thought about it."},{"speaker":"Galen Low","startTime":370.895,"endTime":372.875,"body":"In some ways, when you're"},{"speaker":"Galen Low","startTime":370.895,"endTime":372.875,"body":"talking about that level of"},{"speaker":"Galen Low","startTime":372.875,"endTime":375.96500000000003,"body":"investment, like surpassing"},{"speaker":"Galen Low","startTime":372.875,"endTime":375.96500000000003,"body":"consumer spending in terms"},{"speaker":"Galen Low","startTime":375.96500000000003,"endTime":381.245,"body":"of how economies are making"},{"speaker":"Galen Low","startTime":375.96500000000003,"endTime":381.245,"body":"money, imagine the pressure"},{"speaker":"Galen Low","startTime":381.245,"endTime":383.46500000000003,"body":"that these companies are"},{"speaker":"Galen Low","startTime":381.245,"endTime":383.46500000000003,"body":"under, they've invested"},{"speaker":"Galen Low","startTime":383.46500000000003,"endTime":385.895,"body":"in infrastructure, they're"},{"speaker":"Galen Low","startTime":383.46500000000003,"endTime":385.895,"body":"spending, I remember you know,"},{"speaker":"Galen Low","startTime":385.895,"endTime":388.385,"body":"we were all taught that like,"},{"speaker":"Galen Low","startTime":385.895,"endTime":388.385,"body":"oh, cloud storage is cheap now."},{"speaker":"Galen Low","startTime":388.385,"endTime":388.56500000000005,"body":"Yeah."},{"speaker":"Galen Low","startTime":388.56500000000005,"endTime":390.21500000000003,"body":"Not when it's petabytes of data."},{"speaker":"Galen Low","startTime":390.21500000000003,"endTime":390.81500000000005,"body":"You know what I mean?"},{"speaker":"Galen Low","startTime":390.81500000000005,"endTime":393.66499999999996,"body":"Like there's this pressure that"},{"speaker":"Galen Low","startTime":390.81500000000005,"endTime":393.66499999999996,"body":"filters down and if you're a"},{"speaker":"Galen Low","startTime":393.66499999999996,"endTime":395.67499999999995,"body":"marketer in the software space."},{"speaker":"Galen Low","startTime":395.94500000000005,"endTime":398.765,"body":"I salute you actually, because"},{"speaker":"Galen Low","startTime":395.94500000000005,"endTime":398.765,"body":"there's a lot of pressure to"},{"speaker":"Galen Low","startTime":398.765,"endTime":402.30499999999995,"body":"just sell as many licenses"},{"speaker":"Galen Low","startTime":398.765,"endTime":402.30499999999995,"body":"as you can because there's"},{"speaker":"Galen Low","startTime":402.30499999999995,"endTime":405.995,"body":"this immense investment that"},{"speaker":"Galen Low","startTime":402.30499999999995,"endTime":405.995,"body":"organizations have made and"},{"speaker":"Galen Low","startTime":405.995,"endTime":407.79499999999996,"body":"are not earning back right now."},{"speaker":"Galen Low","startTime":407.79499999999996,"endTime":409.625,"body":"Like they're not profitable"},{"speaker":"Galen Low","startTime":407.79499999999996,"endTime":409.625,"body":"business right now."},{"speaker":"Galen Low","startTime":409.625,"endTime":411.06500000000005,"body":"They're in an investment stage."},{"speaker":"Galen Low","startTime":411.405,"endTime":414.16499999999996,"body":"There is this pressure to"},{"speaker":"Galen Low","startTime":411.405,"endTime":414.16499999999996,"body":"go out there and maybe even"},{"speaker":"Galen Low","startTime":414.16499999999996,"endTime":416.985,"body":"find the use cases because"},{"speaker":"Galen Low","startTime":414.16499999999996,"endTime":416.985,"body":"we're in this like spot"},{"speaker":"Galen Low","startTime":416.985,"endTime":419.595,"body":"where we haven't really"},{"speaker":"Galen Low","startTime":416.985,"endTime":419.595,"body":"started with the use cases."},{"speaker":"Galen Low","startTime":419.595,"endTime":422.385,"body":"We were like, this has"},{"speaker":"Galen Low","startTime":419.595,"endTime":422.385,"body":"potential to revolutionize"},{"speaker":"Galen Low","startTime":422.385,"endTime":423.28499999999997,"body":"and change everything."},{"speaker":"Galen Low","startTime":423.55499999999995,"endTime":423.765,"body":"Great."},{"speaker":"Galen Low","startTime":423.765,"endTime":424.81500000000005,"body":"Let's go find some"},{"speaker":"Galen Low","startTime":423.765,"endTime":424.81500000000005,"body":"nails a hammer."},{"speaker":"Galen Low","startTime":424.995,"endTime":427.30499999999995,"body":"And I think that's like, it's an"},{"speaker":"Galen Low","startTime":424.995,"endTime":427.30499999999995,"body":"interesting lens to put on it."},{"speaker":"Galen Low","startTime":427.30499999999995,"endTime":429.765,"body":"That's actually not what I"},{"speaker":"Galen Low","startTime":427.30499999999995,"endTime":429.765,"body":"thought you were gonna say, but"},{"speaker":"Galen Low","startTime":429.82500000000005,"endTime":433.93499999999995,"body":"it's this top down pressure that"},{"speaker":"Galen Low","startTime":429.82500000000005,"endTime":433.93499999999995,"body":"trickles down into, okay, yes."},{"speaker":"Galen Low","startTime":434.17499999999995,"endTime":436.755,"body":"I also now feel competitive"},{"speaker":"Galen Low","startTime":434.17499999999995,"endTime":436.755,"body":"pressure to be buying"},{"speaker":"Galen Low","startTime":437.05499999999995,"endTime":438.975,"body":"AI enhanced project"},{"speaker":"Galen Low","startTime":437.05499999999995,"endTime":438.975,"body":"management software."},{"speaker":"Galen Low","startTime":439.58500000000004,"endTime":442.07500000000005,"body":"Because that's like buying"},{"speaker":"Galen Low","startTime":439.58500000000004,"endTime":442.07500000000005,"body":"a phone that doesn't have"},{"speaker":"Galen Low","startTime":442.07500000000005,"endTime":443.395,"body":"a fax machine in 1992."},{"speaker":"Galen Low","startTime":443.395,"endTime":443.96500000000003,"body":"You know what I mean?"},{"speaker":"Galen Low","startTime":443.96500000000003,"endTime":445.765,"body":"It's like, no, of course,"},{"speaker":"Galen Low","startTime":443.96500000000003,"endTime":445.765,"body":"you know, I need my"},{"speaker":"Galen Low","startTime":445.765,"endTime":449.635,"body":"multifunction state of the"},{"speaker":"Galen Low","startTime":445.765,"endTime":449.635,"body":"art thing, whether or not I"},{"speaker":"Galen Low","startTime":449.635,"endTime":453.355,"body":"send faxes, because that's"},{"speaker":"Galen Low","startTime":449.635,"endTime":453.355,"body":"what everyone else has got."},{"speaker":"Galen Low","startTime":453.56500000000005,"endTime":455.875,"body":"But I do like that idea"},{"speaker":"Galen Low","startTime":453.56500000000005,"endTime":455.875,"body":"that now we're in that spot"},{"speaker":"Galen Low","startTime":455.875,"endTime":458.81399999999996,"body":"where it's like, this is"},{"speaker":"Galen Low","startTime":455.875,"endTime":458.81399999999996,"body":"when we're figuring it out."},{"speaker":"Galen Low","startTime":459.265,"endTime":462.17499999999995,"body":"And it's okay if you've gone"},{"speaker":"Galen Low","startTime":459.265,"endTime":462.17499999999995,"body":"out and bought AI enhanced,"},{"speaker":"Galen Low","startTime":462.17499999999995,"endTime":465.505,"body":"you know, software of any kind,"},{"speaker":"Galen Low","startTime":462.17499999999995,"endTime":465.505,"body":"because that'll help us figure"},{"speaker":"Galen Low","startTime":465.505,"endTime":466.82500000000005,"body":"out what we can do with it."},{"speaker":"Galen Low","startTime":466.855,"endTime":469.19500000000005,"body":"But it does take that"},{"speaker":"Galen Low","startTime":466.855,"endTime":469.19500000000005,"body":"mindset and not that like."},{"speaker":"Galen Low","startTime":469.64,"endTime":470.51,"body":"Oh, magic button."},{"speaker":"Galen Low","startTime":470.51,"endTime":472.25,"body":"We hit install and"},{"speaker":"Galen Low","startTime":470.51,"endTime":472.25,"body":"we're good now."},{"speaker":"Galen Low","startTime":472.34000000000003,"endTime":472.52,"body":"Yeah."},{"speaker":"Olivia Montgomery","startTime":473.20500000000004,"endTime":473.495,"body":"Yeah."},{"speaker":"Galen Low","startTime":473.69000000000005,"endTime":474.35,"body":"We figured it out."},{"speaker":"Olivia Montgomery","startTime":474.65,"endTime":475.37,"body":"Exactly."},{"speaker":"Olivia Montgomery","startTime":475.58000000000004,"endTime":476.75,"body":"We're starting to see that too."},{"speaker":"Olivia Montgomery","startTime":476.78,"endTime":481.46000000000004,"body":"I was very proud in the survey"},{"speaker":"Olivia Montgomery","startTime":476.78,"endTime":481.46000000000004,"body":"we had the results that security"},{"speaker":"Olivia Montgomery","startTime":481.46000000000004,"endTime":485.29999999999995,"body":"came as like the top priority"},{"speaker":"Olivia Montgomery","startTime":481.46000000000004,"endTime":485.29999999999995,"body":"for buyers for PM software and"},{"speaker":"Olivia Montgomery","startTime":485.29999999999995,"endTime":486.70899999999995,"body":"that's super exciting to me."},{"speaker":"Olivia Montgomery","startTime":486.70899999999995,"endTime":490.30999999999995,"body":"It usually is functionality,"},{"speaker":"Olivia Montgomery","startTime":486.70899999999995,"endTime":490.30999999999995,"body":"which of course makes sense."},{"speaker":"Olivia Montgomery","startTime":490.629,"endTime":493.629,"body":"So to see security bump"},{"speaker":"Olivia Montgomery","startTime":490.629,"endTime":493.629,"body":"up for the first time"},{"speaker":"Olivia Montgomery","startTime":493.629,"endTime":496.99,"body":"that we've seen as the"},{"speaker":"Olivia Montgomery","startTime":493.629,"endTime":496.99,"body":"top priority is fantastic."},{"speaker":"Olivia Montgomery","startTime":496.99,"endTime":499.80999999999995,"body":"That's telling me that teams"},{"speaker":"Olivia Montgomery","startTime":496.99,"endTime":499.80999999999995,"body":"are realizing like, okay, this."},{"speaker":"Olivia Montgomery","startTime":500.92999999999995,"endTime":504.67999999999995,"body":"AI of any type that you're"},{"speaker":"Olivia Montgomery","startTime":500.92999999999995,"endTime":504.67999999999995,"body":"using is increasing the surface"},{"speaker":"Olivia Montgomery","startTime":504.67999999999995,"endTime":507.86,"body":"attack level that you have,"},{"speaker":"Olivia Montgomery","startTime":504.67999999999995,"endTime":507.86,"body":"especially depending on if"},{"speaker":"Olivia Montgomery","startTime":507.86,"endTime":509.749,"body":"you're using external LLMs."},{"speaker":"Olivia Montgomery","startTime":509.749,"endTime":513.019,"body":"It's a, there's a big difference"},{"speaker":"Olivia Montgomery","startTime":509.749,"endTime":513.019,"body":"between AI features that are,"},{"speaker":"Olivia Montgomery","startTime":513.019,"endTime":515.659,"body":"you know, in your current"},{"speaker":"Olivia Montgomery","startTime":513.019,"endTime":515.659,"body":"system that they just rolled"},{"speaker":"Olivia Montgomery","startTime":515.659,"endTime":517.639,"body":"out and they're like, Hey,"},{"speaker":"Olivia Montgomery","startTime":515.659,"endTime":517.639,"body":"you know, we're like helping"},{"speaker":"Olivia Montgomery","startTime":517.639,"endTime":521.264,"body":"you with helpful suggestions"},{"speaker":"Olivia Montgomery","startTime":517.639,"endTime":521.264,"body":"or some extra auto complete,"},{"speaker":"Olivia Montgomery","startTime":521.324,"endTime":523.849,"body":"or will help you build"},{"speaker":"Olivia Montgomery","startTime":521.324,"endTime":523.849,"body":"a workflow a bit better."},{"speaker":"Olivia Montgomery","startTime":524.12,"endTime":527.449,"body":"That's a little less"},{"speaker":"Olivia Montgomery","startTime":524.12,"endTime":527.449,"body":"risky than your employees"},{"speaker":"Olivia Montgomery","startTime":527.449,"endTime":529.73,"body":"using external LLMs too."},{"speaker":"Olivia Montgomery","startTime":530.009,"endTime":533.039,"body":"Synthesize project meeting"},{"speaker":"Olivia Montgomery","startTime":530.009,"endTime":533.039,"body":"notes and all of that."},{"speaker":"Olivia Montgomery","startTime":533.039,"endTime":535.7389999999999,"body":"So I'm definitely excited"},{"speaker":"Olivia Montgomery","startTime":533.039,"endTime":535.7389999999999,"body":"and proud of our community"},{"speaker":"Olivia Montgomery","startTime":536.04,"endTime":538.379,"body":"for putting security"},{"speaker":"Olivia Montgomery","startTime":536.04,"endTime":538.379,"body":"at the top of the list."},{"speaker":"Galen Low","startTime":538.619,"endTime":540.3,"body":"That's actually"},{"speaker":"Galen Low","startTime":538.619,"endTime":540.3,"body":"a really interesting one."},{"speaker":"Galen Low","startTime":540.5989999999999,"endTime":543.119,"body":"It also speaks a bit, I think,"},{"speaker":"Galen Low","startTime":540.5989999999999,"endTime":543.119,"body":"at least from my perspective,"},{"speaker":"Galen Low","startTime":543.119,"endTime":546.244,"body":"I think it speaks to like a"},{"speaker":"Galen Low","startTime":543.119,"endTime":546.244,"body":"the speed to maturity, right?"},{"speaker":"Galen Low","startTime":546.244,"endTime":548.254,"body":"Like I think there's a lot"},{"speaker":"Galen Low","startTime":546.244,"endTime":548.254,"body":"of things that have disrupted"},{"speaker":"Galen Low","startTime":548.254,"endTime":550.805,"body":"us in the digital space"},{"speaker":"Galen Low","startTime":548.254,"endTime":550.805,"body":"and in technology over the"},{"speaker":"Galen Low","startTime":550.805,"endTime":551.9739999999999,"body":"past couple of decades."},{"speaker":"Galen Low","startTime":552.305,"endTime":554.3439999999999,"body":"We've always been really"},{"speaker":"Galen Low","startTime":552.305,"endTime":554.3439999999999,"body":"slow to kind of like figure"},{"speaker":"Galen Low","startTime":554.3439999999999,"endTime":556.744,"body":"out the important stuff"},{"speaker":"Galen Low","startTime":554.3439999999999,"endTime":556.744,"body":"and to like hear that."},{"speaker":"Galen Low","startTime":556.744,"endTime":559.775,"body":"I'm like, okay, well yeah,"},{"speaker":"Galen Low","startTime":556.744,"endTime":559.775,"body":"privacy data security, that's"},{"speaker":"Galen Low","startTime":559.775,"endTime":563.494,"body":"getting taken seriously now and"},{"speaker":"Galen Low","startTime":559.775,"endTime":563.494,"body":"it's still pretty early days"},{"speaker":"Galen Low","startTime":563.494,"endTime":564.8149999999999,"body":"in the grand scheme of things."},{"speaker":"Galen Low","startTime":565.055,"endTime":566.014,"body":"Like that's important."},{"speaker":"Galen Low","startTime":566.014,"endTime":568.415,"body":"It also speaks to how they're"},{"speaker":"Galen Low","startTime":566.014,"endTime":568.415,"body":"using it because to your"},{"speaker":"Galen Low","startTime":568.415,"endTime":572.4649999999999,"body":"point, I was never really"},{"speaker":"Galen Low","startTime":568.415,"endTime":572.4649999999999,"body":"that fussed about data privacy"},{"speaker":"Galen Low","startTime":572.5849999999999,"endTime":573.395,"body":"around like autocorrect."},{"speaker":"Galen Low","startTime":574.3539999999999,"endTime":576.0649999999999,"body":"I was like, that's"},{"speaker":"Galen Low","startTime":574.3539999999999,"endTime":576.0649999999999,"body":"probably fine."},{"speaker":"Galen Low","startTime":576.154,"endTime":579.874,"body":"You now know that whatever"},{"speaker":"Galen Low","startTime":576.154,"endTime":579.874,"body":"I cannot spell or type on a"},{"speaker":"Galen Low","startTime":579.874,"endTime":580.894,"body":"touchscreen for the lives of me."},{"speaker":"Galen Low","startTime":580.894,"endTime":581.044,"body":"Right?"},{"speaker":"Galen Low","startTime":581.3149999999999,"endTime":582.0939999999999,"body":"And then that's fine."},{"speaker":"Galen Low","startTime":582.3639999999999,"endTime":585.424,"body":"But when I'm punching in,"},{"speaker":"Galen Low","startTime":582.3639999999999,"endTime":585.424,"body":"you know, all of my project"},{"speaker":"Galen Low","startTime":585.424,"endTime":588.394,"body":"Adam, my client information,"},{"speaker":"Galen Low","startTime":585.424,"endTime":588.394,"body":"like business reports, it"},{"speaker":"Galen Low","startTime":588.394,"endTime":590.494,"body":"becomes a lot more important."},{"speaker":"Galen Low","startTime":590.794,"endTime":593.7049999999999,"body":"And what I like about it is"},{"speaker":"Galen Low","startTime":590.794,"endTime":593.7049999999999,"body":"it's almost like a, I wanna say"},{"speaker":"Galen Low","startTime":593.7049999999999,"endTime":597.6949999999999,"body":"speed dampener, but like, it's"},{"speaker":"Galen Low","startTime":593.7049999999999,"endTime":597.6949999999999,"body":"almost like now's the right time"},{"speaker":"Galen Low","startTime":597.6949999999999,"endTime":599.044,"body":"before we get too far too fast."},{"speaker":"Galen Low","startTime":599.044,"endTime":601.294,"body":"Shooting from the hip and"},{"speaker":"Galen Low","startTime":599.044,"endTime":601.294,"body":"like throwing data everywhere"},{"speaker":"Galen Low","startTime":601.294,"endTime":602.1949999999999,"body":"and then going, whoops."},{"speaker":"Galen Low","startTime":602.525,"endTime":604.0899999999999,"body":"Whereas now it's"},{"speaker":"Galen Low","startTime":602.525,"endTime":604.0899999999999,"body":"yeah, it's important."},{"speaker":"Galen Low","startTime":605.1949999999999,"endTime":607.685,"body":"Also, maybe it speaks to that"},{"speaker":"Galen Low","startTime":605.1949999999999,"endTime":607.685,"body":"in business competition, right?"},{"speaker":"Galen Low","startTime":607.685,"endTime":610.5649999999999,"body":"It's like, okay, I don't wanna"},{"speaker":"Galen Low","startTime":607.685,"endTime":610.5649999999999,"body":"like share all my information."},{"speaker":"Galen Low","startTime":610.5649999999999,"endTime":611.975,"body":"Like, you know, we"},{"speaker":"Galen Low","startTime":610.5649999999999,"endTime":611.975,"body":"hear about building"},{"speaker":"Galen Low","startTime":611.975,"endTime":613.355,"body":"proprietary LLMs and stuff."},{"speaker":"Galen Low","startTime":613.355,"endTime":616.0849999999999,"body":"I'm sure we'll get into it, but"},{"speaker":"Galen Low","startTime":613.355,"endTime":616.0849999999999,"body":"that's it's really interesting"},{"speaker":"Galen Low","startTime":616.185,"endTime":618.644,"body":"that end privacy showed up"},{"speaker":"Galen Low","startTime":616.185,"endTime":618.644,"body":"as that much of a priority."},{"speaker":"Olivia Montgomery","startTime":618.9449999999999,"endTime":619.784,"body":"I know it's great."},{"speaker":"Olivia Montgomery","startTime":619.994,"endTime":620.8349999999999,"body":"So proud of us."},{"speaker":"Galen Low","startTime":621.045,"endTime":623.7149999999999,"body":"For me, it speaks to"},{"speaker":"Galen Low","startTime":621.045,"endTime":623.7149999999999,"body":"like this foundational stuff."},{"speaker":"Galen Low","startTime":623.9839999999999,"endTime":625.994,"body":"And I wondered if we can"},{"speaker":"Galen Low","startTime":623.9839999999999,"endTime":625.994,"body":"zoom out a bit because."},{"speaker":"Galen Low","startTime":626.2239999999999,"endTime":629.434,"body":"Not every organization is"},{"speaker":"Galen Low","startTime":626.2239999999999,"endTime":629.434,"body":"ready to just wake up one"},{"speaker":"Galen Low","startTime":629.434,"endTime":631.774,"body":"day and go, Hey, let's buy"},{"speaker":"Galen Low","startTime":629.434,"endTime":631.774,"body":"some project management"},{"speaker":"Galen Low","startTime":631.774,"endTime":634.4739999999999,"body":"software that has like all"},{"speaker":"Galen Low","startTime":631.774,"endTime":634.4739999999999,"body":"the AI features we want."},{"speaker":"Galen Low","startTime":634.774,"endTime":636.994,"body":"Sometimes things need to"},{"speaker":"Galen Low","startTime":634.774,"endTime":636.994,"body":"be like in place first."},{"speaker":"Galen Low","startTime":637.024,"endTime":639.454,"body":"And I thought maybe I'd"},{"speaker":"Galen Low","startTime":637.024,"endTime":639.454,"body":"ask you what needs to be in"},{"speaker":"Galen Low","startTime":639.454,"endTime":642.124,"body":"place before a team or an"},{"speaker":"Galen Low","startTime":639.454,"endTime":642.124,"body":"organization can actually"},{"speaker":"Galen Low","startTime":642.124,"endTime":644.7339999999999,"body":"benefit from AI features in"},{"speaker":"Galen Low","startTime":642.124,"endTime":644.7339999999999,"body":"project management software."},{"speaker":"Galen Low","startTime":645.004,"endTime":647.3439999999999,"body":"And what in your mind"},{"speaker":"Galen Low","startTime":645.004,"endTime":647.3439999999999,"body":"are like the foundational"},{"speaker":"Galen Low","startTime":647.3439999999999,"endTime":650.314,"body":"pieces that help teams and"},{"speaker":"Galen Low","startTime":647.3439999999999,"endTime":650.314,"body":"organizations accelerate"},{"speaker":"Galen Low","startTime":650.374,"endTime":652.924,"body":"towards the ROI of AI?"},{"speaker":"Olivia Montgomery","startTime":653.254,"endTime":653.794,"body":"Absolutely."},{"speaker":"Olivia Montgomery","startTime":653.794,"endTime":658.8589999999999,"body":"There's taking a few moments,"},{"speaker":"Olivia Montgomery","startTime":653.794,"endTime":658.8589999999999,"body":"any moments to pause and be"},{"speaker":"Olivia Montgomery","startTime":658.8589999999999,"endTime":660.5989999999999,"body":"like, okay, are we ready?"},{"speaker":"Olivia Montgomery","startTime":660.629,"endTime":661.9789999999999,"body":"Are we ready to do this?"},{"speaker":"Olivia Montgomery","startTime":662.159,"endTime":663.269,"body":"Yes, I'm ready to buy."},{"speaker":"Olivia Montgomery","startTime":663.269,"endTime":666.509,"body":"Yes, I'm ready for the business"},{"speaker":"Olivia Montgomery","startTime":663.269,"endTime":666.509,"body":"to inject AI and see all"},{"speaker":"Olivia Montgomery","startTime":666.509,"endTime":667.649,"body":"the gains that we can get."},{"speaker":"Olivia Montgomery","startTime":667.949,"endTime":670.2289999999999,"body":"But when are we actually ready?"},{"speaker":"Olivia Montgomery","startTime":670.694,"endTime":673.904,"body":"And there's two pretty big"},{"speaker":"Olivia Montgomery","startTime":670.694,"endTime":673.904,"body":"considerations that I think"},{"speaker":"Olivia Montgomery","startTime":674.1139999999999,"endTime":677.954,"body":"companies of all types and"},{"speaker":"Olivia Montgomery","startTime":674.1139999999999,"endTime":677.954,"body":"all sizes, all industries,"},{"speaker":"Olivia Montgomery","startTime":677.954,"endTime":680.924,"body":"all levels of maturity should"},{"speaker":"Olivia Montgomery","startTime":677.954,"endTime":680.924,"body":"be taking into consideration."},{"speaker":"Olivia Montgomery","startTime":681.2239999999999,"endTime":683.504,"body":"And that's your technical"},{"speaker":"Olivia Montgomery","startTime":681.2239999999999,"endTime":683.504,"body":"readiness and your"},{"speaker":"Olivia Montgomery","startTime":683.504,"endTime":684.7149999999999,"body":"cultural readiness."},{"speaker":"Olivia Montgomery","startTime":685.154,"endTime":688.754,"body":"So Debbie, in first, like the"},{"speaker":"Olivia Montgomery","startTime":685.154,"endTime":688.754,"body":"technical readiness, do you have"},{"speaker":"Olivia Montgomery","startTime":688.754,"endTime":691.399,"body":"enough clean structured data?"},{"speaker":"Olivia Montgomery","startTime":691.8439999999999,"endTime":694.274,"body":"The AI is, whether you're"},{"speaker":"Olivia Montgomery","startTime":691.8439999999999,"endTime":694.274,"body":"using machine learning for"},{"speaker":"Olivia Montgomery","startTime":694.274,"endTime":698.4739999999999,"body":"predictive analytics or"},{"speaker":"Olivia Montgomery","startTime":694.274,"endTime":698.4739999999999,"body":"even your LLMs to help you"},{"speaker":"Olivia Montgomery","startTime":698.4739999999999,"endTime":700.004,"body":"generate, you know, reports."},{"speaker":"Olivia Montgomery","startTime":700.274,"endTime":701.564,"body":"And synthesize data."},{"speaker":"Olivia Montgomery","startTime":701.924,"endTime":705.884,"body":"Those need vast amounts of"},{"speaker":"Olivia Montgomery","startTime":701.924,"endTime":705.884,"body":"really high quality data to be"},{"speaker":"Olivia Montgomery","startTime":705.884,"endTime":708.404,"body":"able to give you an output that"},{"speaker":"Olivia Montgomery","startTime":705.884,"endTime":708.404,"body":"you're gonna be happy with."},{"speaker":"Olivia Montgomery","startTime":708.764,"endTime":711.164,"body":"So you need to double"},{"speaker":"Olivia Montgomery","startTime":708.764,"endTime":711.164,"body":"check, do we have this data?"},{"speaker":"Olivia Montgomery","startTime":711.1949999999999,"endTime":712.2149999999999,"body":"Where is this data?"},{"speaker":"Olivia Montgomery","startTime":712.244,"endTime":713.534,"body":"What's the quality of it?"},{"speaker":"Olivia Montgomery","startTime":713.9549999999999,"endTime":715.6949999999999,"body":"Are we ready to share that data?"},{"speaker":"Olivia Montgomery","startTime":715.6949999999999,"endTime":717.164,"body":"Is it good enough to get us."},{"speaker":"Olivia Montgomery","startTime":717.509,"endTime":718.079,"body":"Insights."},{"speaker":"Olivia Montgomery","startTime":718.439,"endTime":722.519,"body":"You wanna audit your existing"},{"speaker":"Olivia Montgomery","startTime":718.439,"endTime":722.519,"body":"tools before you unleash"},{"speaker":"Olivia Montgomery","startTime":722.519,"endTime":725.789,"body":"an AI because it could be"},{"speaker":"Olivia Montgomery","startTime":722.519,"endTime":725.789,"body":"that you are unleashing"},{"speaker":"Olivia Montgomery","startTime":725.789,"endTime":727.1089999999999,"body":"redundant capabilities."},{"speaker":"Olivia Montgomery","startTime":727.159,"endTime":728.629,"body":"Another tool could"},{"speaker":"Olivia Montgomery","startTime":727.159,"endTime":728.629,"body":"already have it."},{"speaker":"Olivia Montgomery","startTime":728.9889999999999,"endTime":731.689,"body":"And you also, when you do a"},{"speaker":"Olivia Montgomery","startTime":728.9889999999999,"endTime":731.689,"body":"tools audit, you could also"},{"speaker":"Olivia Montgomery","startTime":731.689,"endTime":734.959,"body":"flush out any shadow it that"},{"speaker":"Olivia Montgomery","startTime":731.689,"endTime":734.959,"body":"might be happening if you"},{"speaker":"Olivia Montgomery","startTime":734.959,"endTime":736.259,"body":"have employees that have."},{"speaker":"Olivia Montgomery","startTime":736.7189999999999,"endTime":739.149,"body":"Rushed ahead, and maybe"},{"speaker":"Olivia Montgomery","startTime":736.7189999999999,"endTime":739.149,"body":"they're using tools that"},{"speaker":"Olivia Montgomery","startTime":739.149,"endTime":741.6089999999999,"body":"you're unaware of while they're"},{"speaker":"Olivia Montgomery","startTime":739.149,"endTime":741.6089999999999,"body":"at work for your business."},{"speaker":"Olivia Montgomery","startTime":741.6089999999999,"endTime":742.569,"body":"You wanna know about that."},{"speaker":"Olivia Montgomery","startTime":742.569,"endTime":745.779,"body":"And so doing a full audit sweep"},{"speaker":"Olivia Montgomery","startTime":742.569,"endTime":745.779,"body":"of your entire, I advise your"},{"speaker":"Olivia Montgomery","startTime":745.779,"endTime":750.519,"body":"entire IT r infrastructure,"},{"speaker":"Olivia Montgomery","startTime":745.779,"endTime":750.519,"body":"your entire environment first to"},{"speaker":"Olivia Montgomery","startTime":750.519,"endTime":753.129,"body":"make sure like, okay, these are"},{"speaker":"Olivia Montgomery","startTime":750.519,"endTime":753.129,"body":"all the apps that are in use,"},{"speaker":"Olivia Montgomery","startTime":753.399,"endTime":754.749,"body":"this is where they're in use."},{"speaker":"Olivia Montgomery","startTime":755.049,"endTime":756.9839999999999,"body":"And make sure that is you."},{"speaker":"Olivia Montgomery","startTime":756.9889999999999,"endTime":760.3589999999999,"body":"You have clarity of what"},{"speaker":"Olivia Montgomery","startTime":756.9889999999999,"endTime":760.3589999999999,"body":"your ecosystem looks like."},{"speaker":"Olivia Montgomery","startTime":760.789,"endTime":763.069,"body":"You also wanna have your"},{"speaker":"Olivia Montgomery","startTime":760.789,"endTime":763.069,"body":"governance in place."},{"speaker":"Olivia Montgomery","startTime":763.069,"endTime":766.909,"body":"Before you give these people"},{"speaker":"Olivia Montgomery","startTime":763.069,"endTime":766.909,"body":"your people tools, you wanna"},{"speaker":"Olivia Montgomery","startTime":766.909,"endTime":769.579,"body":"make sure that they know what"},{"speaker":"Olivia Montgomery","startTime":766.909,"endTime":769.579,"body":"they're getting, why they're"},{"speaker":"Olivia Montgomery","startTime":769.579,"endTime":772.789,"body":"getting it, and what to do with"},{"speaker":"Olivia Montgomery","startTime":769.579,"endTime":772.789,"body":"it and what not to do with it."},{"speaker":"Olivia Montgomery","startTime":773.0889999999999,"endTime":776.389,"body":"Really need to have clear"},{"speaker":"Olivia Montgomery","startTime":773.0889999999999,"endTime":776.389,"body":"policies of the types of"},{"speaker":"Olivia Montgomery","startTime":776.389,"endTime":779.419,"body":"information that can be shared,"},{"speaker":"Olivia Montgomery","startTime":776.389,"endTime":779.419,"body":"how to share information"},{"speaker":"Olivia Montgomery","startTime":779.419,"endTime":780.274,"body":"safely with the tools."},{"speaker":"Olivia Montgomery","startTime":780.995,"endTime":784.3249999999999,"body":"Or ideally you can set that all"},{"speaker":"Olivia Montgomery","startTime":780.995,"endTime":784.3249999999999,"body":"up in the backend and you're"},{"speaker":"Olivia Montgomery","startTime":784.3249999999999,"endTime":786.785,"body":"like, okay, if you're in these"},{"speaker":"Olivia Montgomery","startTime":784.3249999999999,"endTime":786.785,"body":"two, you know, this is our"},{"speaker":"Olivia Montgomery","startTime":786.785,"endTime":788.9739999999999,"body":"knowledge management, this"},{"speaker":"Olivia Montgomery","startTime":786.785,"endTime":788.9739999999999,"body":"is our document management,"},{"speaker":"Olivia Montgomery","startTime":788.9739999999999,"endTime":790.0849999999999,"body":"this is our task management."},{"speaker":"Olivia Montgomery","startTime":790.355,"endTime":791.645,"body":"They're all safe and secure."},{"speaker":"Olivia Montgomery","startTime":791.645,"endTime":792.605,"body":"Have at it guys."},{"speaker":"Olivia Montgomery","startTime":792.875,"endTime":793.385,"body":"Go for it."},{"speaker":"Olivia Montgomery","startTime":793.385,"endTime":796.925,"body":"That's ideal case, but a lot of"},{"speaker":"Olivia Montgomery","startTime":793.385,"endTime":796.925,"body":"companies aren't quite there,"},{"speaker":"Olivia Montgomery","startTime":797.1949999999999,"endTime":800.3149999999999,"body":"so at least empower and give"},{"speaker":"Olivia Montgomery","startTime":797.1949999999999,"endTime":800.3149999999999,"body":"guidance and direction for"},{"speaker":"Olivia Montgomery","startTime":800.3149999999999,"endTime":802.505,"body":"your employees with policies."},{"speaker":"Olivia Montgomery","startTime":803.3299999999999,"endTime":805.91,"body":"So the cultural readiness,"},{"speaker":"Olivia Montgomery","startTime":803.3299999999999,"endTime":805.91,"body":"so again, your IT team"},{"speaker":"Olivia Montgomery","startTime":805.91,"endTime":807.98,"body":"and everybody can be"},{"speaker":"Olivia Montgomery","startTime":805.91,"endTime":807.98,"body":"ready, everything's safe,"},{"speaker":"Olivia Montgomery","startTime":807.98,"endTime":809.66,"body":"it's secure, ready to go."},{"speaker":"Olivia Montgomery","startTime":809.9,"endTime":812.5699999999999,"body":"UAT tested passed successfully."},{"speaker":"Olivia Montgomery","startTime":812.93,"endTime":815.66,"body":"Now you have to be ready,"},{"speaker":"Olivia Montgomery","startTime":812.93,"endTime":815.66,"body":"like can people actually use"},{"speaker":"Olivia Montgomery","startTime":815.66,"endTime":817.1899999999999,"body":"it when they show up to work?"},{"speaker":"Olivia Montgomery","startTime":817.25,"endTime":818.24,"body":"Do they know what to do?"},{"speaker":"Olivia Montgomery","startTime":818.24,"endTime":819.8,"body":"Are they comfortable using it?"},{"speaker":"Olivia Montgomery","startTime":819.8,"endTime":821.0,"body":"Do they want to use it?"},{"speaker":"Olivia Montgomery","startTime":821.3,"endTime":824.0,"body":"So that cultural readiness is"},{"speaker":"Olivia Montgomery","startTime":821.3,"endTime":824.0,"body":"the other branch that really"},{"speaker":"Olivia Montgomery","startTime":824.0,"endTime":827.0899999999999,"body":"needs to be evaluated and"},{"speaker":"Olivia Montgomery","startTime":824.0,"endTime":827.0899999999999,"body":"taken into consideration."},{"speaker":"Olivia Montgomery","startTime":827.42,"endTime":830.5989999999999,"body":"So you want to be clear with"},{"speaker":"Olivia Montgomery","startTime":827.42,"endTime":830.5989999999999,"body":"the employees, your teams,"},{"speaker":"Olivia Montgomery","startTime":830.5989999999999,"endTime":834.1089999999999,"body":"about exactly what you're"},{"speaker":"Olivia Montgomery","startTime":830.5989999999999,"endTime":834.1089999999999,"body":"giving them and why and how"},{"speaker":"Olivia Montgomery","startTime":834.1089999999999,"endTime":835.4599999999999,"body":"they're expected to use it."},{"speaker":"Olivia Montgomery","startTime":835.8489999999999,"endTime":838.4889999999999,"body":"There is room to be like,"},{"speaker":"Olivia Montgomery","startTime":835.8489999999999,"endTime":838.4889999999999,"body":"Hey, we're gonna open up"},{"speaker":"Olivia Montgomery","startTime":838.4889999999999,"endTime":840.05,"body":"some new toys for you guys."},{"speaker":"Olivia Montgomery","startTime":840.29,"endTime":844.0989999999999,"body":"Maybe we'll run a pilot project"},{"speaker":"Olivia Montgomery","startTime":840.29,"endTime":844.0989999999999,"body":"and we can test these out,"},{"speaker":"Olivia Montgomery","startTime":844.13,"endTime":847.4889999999999,"body":"but maybe we're not rolling"},{"speaker":"Olivia Montgomery","startTime":844.13,"endTime":847.4889999999999,"body":"it out fully 'cause we don't."},{"speaker":"Olivia Montgomery","startTime":848.2099999999999,"endTime":849.53,"body":"All of this is ambiguous."},{"speaker":"Olivia Montgomery","startTime":849.53,"endTime":850.88,"body":"We're moving very quickly."},{"speaker":"Olivia Montgomery","startTime":851.15,"endTime":854.8399999999999,"body":"So you don't want to have"},{"speaker":"Olivia Montgomery","startTime":851.15,"endTime":854.8399999999999,"body":"the expectation either, that"},{"speaker":"Olivia Montgomery","startTime":854.8399999999999,"endTime":856.8199999999999,"body":"you're gonna have everything"},{"speaker":"Olivia Montgomery","startTime":854.8399999999999,"endTime":856.8199999999999,"body":"perfectly mapped out."},{"speaker":"Olivia Montgomery","startTime":857.03,"endTime":860.42,"body":"You can give these workflows and"},{"speaker":"Olivia Montgomery","startTime":857.03,"endTime":860.42,"body":"policies and teams just execute."},{"speaker":"Olivia Montgomery","startTime":860.63,"endTime":863.75,"body":"There's gonna be discussion,"},{"speaker":"Olivia Montgomery","startTime":860.63,"endTime":863.75,"body":"there's gonna be like stops"},{"speaker":"Olivia Montgomery","startTime":863.75,"endTime":865.25,"body":"and goes and reworking."},{"speaker":"Olivia Montgomery","startTime":865.55,"endTime":868.6999999999999,"body":"As long as you know that's gonna"},{"speaker":"Olivia Montgomery","startTime":865.55,"endTime":868.6999999999999,"body":"happen and that you can kind"},{"speaker":"Olivia Montgomery","startTime":868.6999999999999,"endTime":870.56,"body":"of isolate it within a testing."},{"speaker":"Olivia Montgomery","startTime":870.93,"endTime":871.62,"body":"Period."},{"speaker":"Olivia Montgomery","startTime":871.62,"endTime":875.49,"body":"A testing project, you're gonna"},{"speaker":"Olivia Montgomery","startTime":871.62,"endTime":875.49,"body":"be much more successful than"},{"speaker":"Olivia Montgomery","startTime":875.49,"endTime":877.14,"body":"if you just unleash tools."},{"speaker":"Olivia Montgomery","startTime":877.4689999999999,"endTime":880.05,"body":"Your teams are probably"},{"speaker":"Olivia Montgomery","startTime":877.4689999999999,"endTime":880.05,"body":"gonna react with surprise and"},{"speaker":"Olivia Montgomery","startTime":880.05,"endTime":882.87,"body":"frustration, and you're not"},{"speaker":"Olivia Montgomery","startTime":880.05,"endTime":882.87,"body":"gonna see the productivity"},{"speaker":"Olivia Montgomery","startTime":882.87,"endTime":885.36,"body":"gains that you're probably"},{"speaker":"Olivia Montgomery","startTime":882.87,"endTime":885.36,"body":"hoping for with these tools."},{"speaker":"Olivia Montgomery","startTime":885.75,"endTime":889.11,"body":"So you definitely want to avoid"},{"speaker":"Olivia Montgomery","startTime":885.75,"endTime":889.11,"body":"having any kind of mandates,"},{"speaker":"Olivia Montgomery","startTime":889.4689999999999,"endTime":891.75,"body":"no, like AI or bust mandates."},{"speaker":"Olivia Montgomery","startTime":892.02,"endTime":894.48,"body":"And I think all of that can"},{"speaker":"Olivia Montgomery","startTime":892.02,"endTime":894.48,"body":"be achieved if you're just"},{"speaker":"Olivia Montgomery","startTime":894.8399999999999,"endTime":897.0,"body":"thoughtful, intentional,"},{"speaker":"Olivia Montgomery","startTime":894.8399999999999,"endTime":897.0,"body":"and like I said, roll"},{"speaker":"Olivia Montgomery","startTime":897.0,"endTime":898.68,"body":"it out with a testing."},{"speaker":"Olivia Montgomery","startTime":898.68,"endTime":899.985,"body":"We're gonna try it,"},{"speaker":"Olivia Montgomery","startTime":898.68,"endTime":899.985,"body":"you know, in this."},{"speaker":"Olivia Montgomery","startTime":900.6949999999999,"endTime":904.655,"body":"Isolated lower risk environment"},{"speaker":"Olivia Montgomery","startTime":900.6949999999999,"endTime":904.655,"body":"or project, however it is"},{"speaker":"Olivia Montgomery","startTime":904.655,"endTime":905.884,"body":"for your business first."},{"speaker":"Olivia Montgomery","startTime":906.2149999999999,"endTime":908.9449999999999,"body":"So I think it's really"},{"speaker":"Olivia Montgomery","startTime":906.2149999999999,"endTime":908.9449999999999,"body":"important that companies"},{"speaker":"Olivia Montgomery","startTime":908.9449999999999,"endTime":911.5849999999999,"body":"not only take the technical"},{"speaker":"Olivia Montgomery","startTime":908.9449999999999,"endTime":911.5849999999999,"body":"readiness into consideration,"},{"speaker":"Olivia Montgomery","startTime":911.5849999999999,"endTime":913.115,"body":"but the cultural readiness too."},{"speaker":"Galen Low","startTime":913.355,"endTime":916.025,"body":"I really like that"},{"speaker":"Galen Low","startTime":913.355,"endTime":916.025,"body":"you included shadow IT in your"},{"speaker":"Galen Low","startTime":916.025,"endTime":918.905,"body":"software assessment, which when"},{"speaker":"Galen Low","startTime":916.025,"endTime":918.905,"body":"we were prepping for this, we"},{"speaker":"Galen Low","startTime":918.905,"endTime":921.125,"body":"were talking about, you know,"},{"speaker":"Galen Low","startTime":918.905,"endTime":921.125,"body":"the differences between sort of"},{"speaker":"Galen Low","startTime":921.13,"endTime":924.635,"body":"a smaller, medium sized business"},{"speaker":"Galen Low","startTime":921.13,"endTime":924.635,"body":"versus like an enterprise and."},{"speaker":"Galen Low","startTime":925.04,"endTime":927.77,"body":"We know that, you know, there"},{"speaker":"Galen Low","startTime":925.04,"endTime":927.77,"body":"are many large enterprises"},{"speaker":"Galen Low","startTime":927.77,"endTime":930.47,"body":"that should have really good"},{"speaker":"Galen Low","startTime":927.77,"endTime":930.47,"body":"governance, but they're unaware"},{"speaker":"Galen Low","startTime":930.47,"endTime":932.6899999999999,"body":"that people are just, you know,"},{"speaker":"Galen Low","startTime":930.47,"endTime":932.6899999999999,"body":"they're accidentally using"},{"speaker":"Galen Low","startTime":932.6899999999999,"endTime":934.52,"body":"their personal ChatGPT account."},{"speaker":"Galen Low","startTime":934.52,"endTime":938.12,"body":"They are just playing with tools"},{"speaker":"Galen Low","startTime":934.52,"endTime":938.12,"body":"that are accessible on the web."},{"speaker":"Galen Low","startTime":938.12,"endTime":941.63,"body":"Haven't been locked down yet"},{"speaker":"Galen Low","startTime":938.12,"endTime":941.63,"body":"by it, but I like that approach"},{"speaker":"Galen Low","startTime":941.63,"endTime":944.06,"body":"of like, Hey, listen, we're"},{"speaker":"Galen Low","startTime":941.63,"endTime":944.06,"body":"gonna do an evaluation, like"},{"speaker":"Galen Low","startTime":944.18,"endTime":945.3199999999999,"body":"you're not gonna get punished."},{"speaker":"Galen Low","startTime":945.625,"endTime":946.795,"body":"We just need to know"},{"speaker":"Galen Low","startTime":945.625,"endTime":946.795,"body":"what's going on."},{"speaker":"Galen Low","startTime":946.795,"endTime":949.7049999999999,"body":"We know it's happening and"},{"speaker":"Galen Low","startTime":946.795,"endTime":949.7049999999999,"body":"we want to build a plan"},{"speaker":"Galen Low","startTime":950.035,"endTime":951.9549999999999,"body":"based on the fact that"},{"speaker":"Galen Low","startTime":950.035,"endTime":951.9549999999999,"body":"we know it's happening."},{"speaker":"Galen Low","startTime":951.9549999999999,"endTime":953.185,"body":"And actually that's great."},{"speaker":"Galen Low","startTime":953.4549999999999,"endTime":955.615,"body":"That's great that everyone's"},{"speaker":"Galen Low","startTime":953.4549999999999,"endTime":955.615,"body":"sort of experimenting that"},{"speaker":"Galen Low","startTime":955.645,"endTime":956.425,"body":"they're running ahead."},{"speaker":"Galen Low","startTime":956.785,"endTime":958.9449999999999,"body":"But yes, let's like put"},{"speaker":"Galen Low","startTime":956.785,"endTime":958.9449999999999,"body":"some guardrails on it."},{"speaker":"Galen Low","startTime":959.005,"endTime":961.765,"body":"Let's not stifle that, but"},{"speaker":"Galen Low","startTime":959.005,"endTime":961.765,"body":"let's say, yeah, we might need"},{"speaker":"Galen Low","startTime":961.765,"endTime":964.915,"body":"to have some parameters, might"},{"speaker":"Galen Low","startTime":961.765,"endTime":964.915,"body":"need to be a limited pilot."},{"speaker":"Galen Low","startTime":965.0649999999999,"endTime":967.915,"body":"Maybe we just don't try"},{"speaker":"Galen Low","startTime":965.0649999999999,"endTime":967.915,"body":"and like make organization"},{"speaker":"Galen Low","startTime":967.915,"endTime":969.595,"body":"wide change for, you know."},{"speaker":"Galen Low","startTime":970.1,"endTime":972.62,"body":"Thousands and thousands of"},{"speaker":"Galen Low","startTime":970.1,"endTime":972.62,"body":"employees, but at the same time,"},{"speaker":"Galen Low","startTime":972.62,"endTime":975.0799999999999,"body":"let's not have like these little"},{"speaker":"Galen Low","startTime":972.62,"endTime":975.0799999999999,"body":"grains of sand of everyone"},{"speaker":"Galen Low","startTime":975.0799999999999,"endTime":976.04,"body":"doing a different thing."},{"speaker":"Galen Low","startTime":976.4,"endTime":979.01,"body":"And then we'll never sort of"},{"speaker":"Galen Low","startTime":976.4,"endTime":979.01,"body":"benefit from it as a whole."},{"speaker":"Galen Low","startTime":979.28,"endTime":981.53,"body":"And I think it ties right into"},{"speaker":"Galen Low","startTime":979.28,"endTime":981.53,"body":"that cultural readiness, right?"},{"speaker":"Galen Low","startTime":981.53,"endTime":984.53,"body":"Which is like, listen, this"},{"speaker":"Galen Low","startTime":981.53,"endTime":984.53,"body":"is about setting up some"},{"speaker":"Galen Low","startTime":984.53,"endTime":986.03,"body":"expectations both ways."},{"speaker":"Galen Low","startTime":986.36,"endTime":987.98,"body":"The thing that you said"},{"speaker":"Galen Low","startTime":986.36,"endTime":987.98,"body":"that resonated with me is"},{"speaker":"Galen Low","startTime":987.98,"endTime":990.4399999999999,"body":"like, do people know what"},{"speaker":"Galen Low","startTime":987.98,"endTime":990.4399999999999,"body":"to do with it when they"},{"speaker":"Galen Low","startTime":990.4399999999999,"endTime":991.3249999999999,"body":"come to work in the morning?"},{"speaker":"Galen Low","startTime":992.015,"endTime":994.295,"body":"And I've been seeing a"},{"speaker":"Galen Low","startTime":992.015,"endTime":994.295,"body":"lot of organizations,"},{"speaker":"Galen Low","startTime":994.295,"endTime":995.405,"body":"they're making assumptions."},{"speaker":"Galen Low","startTime":995.405,"endTime":997.505,"body":"You know, there's a lot of"},{"speaker":"Galen Low","startTime":995.405,"endTime":997.505,"body":"judgment around folks who"},{"speaker":"Galen Low","startTime":997.775,"endTime":1000.655,"body":"aren't picking up the tools"},{"speaker":"Galen Low","startTime":997.775,"endTime":1000.655,"body":"and you know, I see a lot"},{"speaker":"Galen Low","startTime":1000.655,"endTime":1003.3249999999999,"body":"of adoption charts that"},{"speaker":"Galen Low","startTime":1000.655,"endTime":1003.3249999999999,"body":"people frown at, right?"},{"speaker":"Galen Low","startTime":1003.3249999999999,"endTime":1005.755,"body":"They're like, we"},{"speaker":"Galen Low","startTime":1003.3249999999999,"endTime":1005.755,"body":"announced a thing, but"},{"speaker":"Galen Low","startTime":1005.785,"endTime":1006.9549999999999,"body":"adoption's still flat."},{"speaker":"Galen Low","startTime":1006.9549999999999,"endTime":1008.5749999999999,"body":"Like, why don't"},{"speaker":"Galen Low","startTime":1006.9549999999999,"endTime":1008.5749999999999,"body":"these people get it?"},{"speaker":"Galen Low","startTime":1008.875,"endTime":1010.645,"body":"But I think that cultural"},{"speaker":"Galen Low","startTime":1008.875,"endTime":1010.645,"body":"readiness and the change"},{"speaker":"Galen Low","startTime":1010.645,"endTime":1013.5849999999999,"body":"management aspect, the"},{"speaker":"Galen Low","startTime":1010.645,"endTime":1013.5849999999999,"body":"education, and just the"},{"speaker":"Galen Low","startTime":1013.5849999999999,"endTime":1016.285,"body":"conversation goes hand in hand"},{"speaker":"Galen Low","startTime":1013.5849999999999,"endTime":1016.285,"body":"with that technical readiness"},{"speaker":"Galen Low","startTime":1016.5699999999999,"endTime":1020.29,"body":"of is this actually going"},{"speaker":"Galen Low","startTime":1016.5699999999999,"endTime":1020.29,"body":"to, are people gonna use it?"},{"speaker":"Olivia Montgomery","startTime":1020.56,"endTime":1022.0,"body":"Because"},{"speaker":"Olivia Montgomery","startTime":1020.56,"endTime":1022.0,"body":"that's exactly, you don't wanna"},{"speaker":"Olivia Montgomery","startTime":1022.0,"endTime":1025.03,"body":"stifle your employees, you"},{"speaker":"Olivia Montgomery","startTime":1022.0,"endTime":1025.03,"body":"want them to feel empowered,"},{"speaker":"Olivia Montgomery","startTime":1025.03,"endTime":1026.53,"body":"you want them problem solving."},{"speaker":"Olivia Montgomery","startTime":1026.89,"endTime":1030.8500000000001,"body":"And so yeah, your business"},{"speaker":"Olivia Montgomery","startTime":1026.89,"endTime":1030.8500000000001,"body":"culture should kind of already"},{"speaker":"Olivia Montgomery","startTime":1030.8500000000001,"endTime":1034.6200000000001,"body":"be established of whether you"},{"speaker":"Olivia Montgomery","startTime":1030.8500000000001,"endTime":1034.6200000000001,"body":"are let's turn things on and we"},{"speaker":"Olivia Montgomery","startTime":1034.6200000000001,"endTime":1038.28,"body":"maybe, hopefully identify some"},{"speaker":"Olivia Montgomery","startTime":1034.6200000000001,"endTime":1038.28,"body":"power users, some people who,"},{"speaker":"Olivia Montgomery","startTime":1038.34,"endTime":1041.609,"body":"you know, you think will be"},{"speaker":"Olivia Montgomery","startTime":1038.34,"endTime":1041.609,"body":"very successful and are willing"},{"speaker":"Olivia Montgomery","startTime":1041.609,"endTime":1043.109,"body":"and excited to try new tools."},{"speaker":"Olivia Montgomery","startTime":1043.109,"endTime":1046.484,"body":"And you let them play with"},{"speaker":"Olivia Montgomery","startTime":1043.109,"endTime":1046.484,"body":"them and kind of figure some"},{"speaker":"Olivia Montgomery","startTime":1046.484,"endTime":1049.695,"body":"stuff out while you formalize"},{"speaker":"Olivia Montgomery","startTime":1046.484,"endTime":1049.695,"body":"your policies and your plans,"},{"speaker":"Olivia Montgomery","startTime":1049.965,"endTime":1052.635,"body":"and then you roll it out to"},{"speaker":"Olivia Montgomery","startTime":1049.965,"endTime":1052.635,"body":"the other teams that maybe"},{"speaker":"Olivia Montgomery","startTime":1052.635,"endTime":1055.695,"body":"move a little slower, maybe"},{"speaker":"Olivia Montgomery","startTime":1052.635,"endTime":1055.695,"body":"more, a little more resistant,"},{"speaker":"Olivia Montgomery","startTime":1055.965,"endTime":1059.5339999999999,"body":"and you kind of try and bring"},{"speaker":"Olivia Montgomery","startTime":1055.965,"endTime":1059.5339999999999,"body":"everybody together through an"},{"speaker":"Olivia Montgomery","startTime":1059.5339999999999,"endTime":1062.925,"body":"excited curiosity and trying"},{"speaker":"Olivia Montgomery","startTime":1059.5339999999999,"endTime":1062.925,"body":"to move the business forward."},{"speaker":"Olivia Montgomery","startTime":1063.09,"endTime":1067.0339999999999,"body":"I think your point of not taking"},{"speaker":"Olivia Montgomery","startTime":1063.09,"endTime":1067.0339999999999,"body":"a punitive approach or stance"},{"speaker":"Olivia Montgomery","startTime":1067.0339999999999,"endTime":1070.695,"body":"of any type is really key,"},{"speaker":"Olivia Montgomery","startTime":1067.0339999999999,"endTime":1070.695,"body":"because as soon as employees"},{"speaker":"Olivia Montgomery","startTime":1070.965,"endTime":1072.285,"body":"feel that there's gonna be."},{"speaker":"Olivia Montgomery","startTime":1072.605,"endTime":1075.365,"body":"Something like negative"},{"speaker":"Olivia Montgomery","startTime":1072.605,"endTime":1075.365,"body":"stigma to them."},{"speaker":"Olivia Montgomery","startTime":1075.365,"endTime":1078.185,"body":"Maybe like, oh, they're"},{"speaker":"Olivia Montgomery","startTime":1075.365,"endTime":1078.185,"body":"not open to new ideas."},{"speaker":"Olivia Montgomery","startTime":1078.455,"endTime":1082.5049999999999,"body":"Any whiff of punitive"},{"speaker":"Olivia Montgomery","startTime":1078.455,"endTime":1082.5049999999999,"body":"culture is going to make"},{"speaker":"Olivia Montgomery","startTime":1082.5049999999999,"endTime":1083.645,"body":"employees shut down."},{"speaker":"Olivia Montgomery","startTime":1083.885,"endTime":1086.5249999999999,"body":"That's where employees"},{"speaker":"Olivia Montgomery","startTime":1083.885,"endTime":1086.5249999999999,"body":"just hide stuff."},{"speaker":"Olivia Montgomery","startTime":1086.735,"endTime":1089.855,"body":"They just don't bring up"},{"speaker":"Olivia Montgomery","startTime":1086.735,"endTime":1089.855,"body":"issues and you're really"},{"speaker":"Olivia Montgomery","startTime":1089.855,"endTime":1091.655,"body":"gonna suffer and stall out."},{"speaker":"Olivia Montgomery","startTime":1091.655,"endTime":1094.205,"body":"And we are seeing, the survey"},{"speaker":"Olivia Montgomery","startTime":1091.655,"endTime":1094.205,"body":"does show that like adoption is."},{"speaker":"Olivia Montgomery","startTime":1094.705,"endTime":1097.795,"body":"The top struggle that we're"},{"speaker":"Olivia Montgomery","startTime":1094.705,"endTime":1097.795,"body":"seeing, and it is often because"},{"speaker":"Olivia Montgomery","startTime":1097.795,"endTime":1102.115,"body":"it's a lack of clarity and a"},{"speaker":"Olivia Montgomery","startTime":1097.795,"endTime":1102.115,"body":"lack of a two-way conversation,"},{"speaker":"Olivia Montgomery","startTime":1102.115,"endTime":1103.855,"body":"a the five-way conversation."},{"speaker":"Olivia Montgomery","startTime":1103.855,"endTime":1107.5149999999999,"body":"Everybody should be sharing"},{"speaker":"Olivia Montgomery","startTime":1103.855,"endTime":1107.5149999999999,"body":"ideas, sharing experiences."},{"speaker":"Olivia Montgomery","startTime":1107.725,"endTime":1111.205,"body":"This stuff is very new and"},{"speaker":"Olivia Montgomery","startTime":1107.725,"endTime":1111.205,"body":"how every company is going"},{"speaker":"Olivia Montgomery","startTime":1111.205,"endTime":1112.225,"body":"to use it is different."},{"speaker":"Olivia Montgomery","startTime":1112.675,"endTime":1117.145,"body":"One especially different and"},{"speaker":"Olivia Montgomery","startTime":1112.675,"endTime":1117.145,"body":"unique thing for AI is that it"},{"speaker":"Olivia Montgomery","startTime":1117.145,"endTime":1119.455,"body":"is impacting all departments."},{"speaker":"Olivia Montgomery","startTime":1119.805,"endTime":1122.625,"body":"All industries kind"},{"speaker":"Olivia Montgomery","startTime":1119.805,"endTime":1122.625,"body":"of at the same time."},{"speaker":"Olivia Montgomery","startTime":1122.865,"endTime":1125.955,"body":"So it doesn't really, you know,"},{"speaker":"Olivia Montgomery","startTime":1122.865,"endTime":1125.955,"body":"sometimes you're like, oh,"},{"speaker":"Olivia Montgomery","startTime":1125.955,"endTime":1128.175,"body":"well if you were an executive"},{"speaker":"Olivia Montgomery","startTime":1125.955,"endTime":1128.175,"body":"assistant, maybe you're gonna"},{"speaker":"Olivia Montgomery","startTime":1128.175,"endTime":1129.855,"body":"get really hit with an LLM."},{"speaker":"Olivia Montgomery","startTime":1130.155,"endTime":1132.375,"body":"You know, the capabilities"},{"speaker":"Olivia Montgomery","startTime":1130.155,"endTime":1132.375,"body":"that you know, it's gonna make"},{"speaker":"Olivia Montgomery","startTime":1132.375,"endTime":1133.605,"body":"your meeting notes way better."},{"speaker":"Olivia Montgomery","startTime":1133.605,"endTime":1134.145,"body":"Like great."},{"speaker":"Olivia Montgomery","startTime":1134.385,"endTime":1136.665,"body":"But it's not just"},{"speaker":"Olivia Montgomery","startTime":1134.385,"endTime":1136.665,"body":"them, it's everybody."},{"speaker":"Olivia Montgomery","startTime":1136.7549999999999,"endTime":1139.965,"body":"It's also your project"},{"speaker":"Olivia Montgomery","startTime":1136.7549999999999,"endTime":1139.965,"body":"managers, it's your engineer."},{"speaker":"Olivia Montgomery","startTime":1140.2649999999999,"endTime":1143.415,"body":"Everybody now has these"},{"speaker":"Olivia Montgomery","startTime":1140.2649999999999,"endTime":1143.415,"body":"capabilities that they can"},{"speaker":"Olivia Montgomery","startTime":1143.415,"endTime":1146.445,"body":"use to augment their work"},{"speaker":"Olivia Montgomery","startTime":1143.415,"endTime":1146.445,"body":"and improve their work."},{"speaker":"Olivia Montgomery","startTime":1146.655,"endTime":1150.435,"body":"And that's something we haven't"},{"speaker":"Olivia Montgomery","startTime":1146.655,"endTime":1150.435,"body":"seen quite before, other than"},{"speaker":"Olivia Montgomery","startTime":1150.435,"endTime":1152.7749999999999,"body":"just like moving everything"},{"speaker":"Olivia Montgomery","startTime":1150.435,"endTime":1152.7749999999999,"body":"digital onto a computer."},{"speaker":"Olivia Montgomery","startTime":1152.7749999999999,"endTime":1154.635,"body":"And that kind of happened"},{"speaker":"Olivia Montgomery","startTime":1152.7749999999999,"endTime":1154.635,"body":"to everybody too."},{"speaker":"Olivia Montgomery","startTime":1154.905,"endTime":1159.465,"body":"So here again, your entire"},{"speaker":"Olivia Montgomery","startTime":1154.905,"endTime":1159.465,"body":"company is getting exposed and"},{"speaker":"Olivia Montgomery","startTime":1159.465,"endTime":1164.205,"body":"seeing AI in very different"},{"speaker":"Olivia Montgomery","startTime":1159.465,"endTime":1164.205,"body":"ways and any kind of clarity"},{"speaker":"Olivia Montgomery","startTime":1164.205,"endTime":1167.325,"body":"that you can give people"},{"speaker":"Olivia Montgomery","startTime":1164.205,"endTime":1167.325,"body":"of here's how to safely and"},{"speaker":"Olivia Montgomery","startTime":1167.325,"endTime":1168.7649999999999,"body":"effectively use these tools."},{"speaker":"Olivia Montgomery","startTime":1169.095,"endTime":1172.365,"body":"No punitive approach"},{"speaker":"Olivia Montgomery","startTime":1169.095,"endTime":1172.365,"body":"is gonna come to you."},{"speaker":"Olivia Montgomery","startTime":1172.675,"endTime":1173.2749999999999,"body":"Really key."},{"speaker":"Galen Low","startTime":1173.605,"endTime":1174.085,"body":"I like that."},{"speaker":"Galen Low","startTime":1174.085,"endTime":1176.035,"body":"The fact that it's so"},{"speaker":"Galen Low","startTime":1174.085,"endTime":1176.035,"body":"new that it has to be a"},{"speaker":"Galen Low","startTime":1176.035,"endTime":1179.0049999999999,"body":"dialogue, and that's kind"},{"speaker":"Galen Low","startTime":1176.035,"endTime":1179.0049999999999,"body":"of the whole point of that"},{"speaker":"Galen Low","startTime":1179.0049999999999,"endTime":1180.445,"body":"sort of cultural readiness."},{"speaker":"Galen Low","startTime":1180.445,"endTime":1182.665,"body":"And also because I opened"},{"speaker":"Galen Low","startTime":1180.445,"endTime":1182.665,"body":"this 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specifically for"},{"speaker":"Olivia Montgomery","startTime":1239.325,"endTime":1241.965,"body":"project management software,"},{"speaker":"Olivia Montgomery","startTime":1242.295,"endTime":1245.565,"body":"whether you have an existing"},{"speaker":"Olivia Montgomery","startTime":1242.295,"endTime":1245.565,"body":"tool that is rolling out AI"},{"speaker":"Olivia Montgomery","startTime":1245.565,"endTime":1248.595,"body":"features or you're looking"},{"speaker":"Olivia Montgomery","startTime":1245.565,"endTime":1248.595,"body":"for a new tool because they"},{"speaker":"Olivia Montgomery","startTime":1248.595,"endTime":1250.0049999999999,"body":"offer more AI features."},{"speaker":"Olivia Montgomery","startTime":1250.36,"endTime":1252.7,"body":"If you have your technical"},{"speaker":"Olivia Montgomery","startTime":1250.36,"endTime":1252.7,"body":"readiness and you're like, okay,"},{"speaker":"Olivia Montgomery","startTime":1252.94,"endTime":1255.97,"body":"we've worked with the vendor,"},{"speaker":"Olivia Montgomery","startTime":1252.94,"endTime":1255.97,"body":"we've worked with RIT team,"},{"speaker":"Olivia Montgomery","startTime":1255.97,"endTime":1258.76,"body":"we know the data management"},{"speaker":"Olivia Montgomery","startTime":1255.97,"endTime":1258.76,"body":"is where we want it to be."},{"speaker":"Olivia Montgomery","startTime":1259.03,"endTime":1262.18,"body":"We understand, you know, these"},{"speaker":"Olivia Montgomery","startTime":1259.03,"endTime":1262.18,"body":"are, this is gonna be a safe,"},{"speaker":"Olivia Montgomery","startTime":1262.48,"endTime":1265.36,"body":"it's not really a sandbox,"},{"speaker":"Olivia Montgomery","startTime":1262.48,"endTime":1265.36,"body":"but it is kind of a sandbox."},{"speaker":"Olivia Montgomery","startTime":1265.36,"endTime":1267.76,"body":"It's your production"},{"speaker":"Olivia Montgomery","startTime":1265.36,"endTime":1267.76,"body":"environment, but you know"},{"speaker":"Olivia 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Montgomery","startTime":1282.385,"endTime":1283.2549999999999,"body":"It's all safe."},{"speaker":"Olivia Montgomery","startTime":1283.2549999999999,"endTime":1284.5149999999999,"body":"You can't break anything."},{"speaker":"Olivia Montgomery","startTime":1284.875,"endTime":1287.935,"body":"Roll it out with your"},{"speaker":"Olivia Montgomery","startTime":1284.875,"endTime":1287.935,"body":"teams as your teams can."},{"speaker":"Olivia Montgomery","startTime":1288.085,"endTime":1290.245,"body":"You know, you know your"},{"speaker":"Olivia Montgomery","startTime":1288.085,"endTime":1290.245,"body":"teams, you know your projects."},{"speaker":"Olivia Montgomery","startTime":1290.605,"endTime":1292.405,"body":"Everything on the"},{"speaker":"Olivia Montgomery","startTime":1290.605,"endTime":1292.405,"body":"technical side is safe."},{"speaker":"Olivia Montgomery","startTime":1292.735,"endTime":1295.795,"body":"Now you guys kind of help"},{"speaker":"Olivia 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like different sizes of"},{"speaker":"Galen Low","startTime":1309.53,"endTime":1311.3899999999999,"body":"businesses and different needs."},{"speaker":"Galen Low","startTime":1311.75,"endTime":1315.56,"body":"How does the data security"},{"speaker":"Galen Low","startTime":1311.75,"endTime":1315.56,"body":"and governance piece vary for"},{"speaker":"Galen Low","startTime":1315.56,"endTime":1319.49,"body":"different sizes of organizations"},{"speaker":"Galen Low","startTime":1315.56,"endTime":1319.49,"body":"and do smaller and more"},{"speaker":"Galen Low","startTime":1319.49,"endTime":1322.67,"body":"nimble organizations like"},{"speaker":"Galen Low","startTime":1319.49,"endTime":1322.67,"body":"have a leg up over cautious"},{"speaker":"Galen Low","startTime":1322.67,"endTime":1325.28,"body":"enterprises or maybe not?"},{"speaker":"Olivia Montgomery","startTime":1326.12,"endTime":1327.3799999999999,"body":"So it's my favorite"},{"speaker":"Olivia 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Montgomery","startTime":1341.59,"endTime":1345.49,"body":"hopefully a bit more."},{"speaker":"Olivia Montgomery","startTime":1345.52,"endTime":1348.43,"body":"Your data hygiene policies"},{"speaker":"Olivia Montgomery","startTime":1345.52,"endTime":1348.43,"body":"are probably better, and"},{"speaker":"Olivia Montgomery","startTime":1348.43,"endTime":1350.32,"body":"you probably have a much"},{"speaker":"Olivia Montgomery","startTime":1348.43,"endTime":1350.32,"body":"better idea of what your"},{"speaker":"Olivia Montgomery","startTime":1350.32,"endTime":1354.34,"body":"ecosystem looks like and how"},{"speaker":"Olivia Montgomery","startTime":1350.32,"endTime":1354.34,"body":"often your teams use tools"},{"speaker":"Olivia Montgomery","startTime":1354.58,"endTime":1355.66,"body":"and how they use tools."},{"speaker":"Olivia Montgomery","startTime":1355.66,"endTime":1359.95,"body":"So you probably have a lot more"},{"speaker":"Olivia Montgomery","startTime":1355.66,"endTime":1359.95,"body":"of that foundational basis that"},{"speaker":"Olivia Montgomery","startTime":1359.95,"endTime":1364.3899999999999,"body":"can set up AI to be a bit more"},{"speaker":"Olivia Montgomery","startTime":1359.95,"endTime":1364.3899999999999,"body":"effective and successful for"},{"speaker":"Olivia Montgomery","startTime":1364.3899999999999,"endTime":1366.165,"body":"you when you're ready to adopt."},{"speaker":"Olivia Montgomery","startTime":1366.86,"endTime":1369.29,"body":"The other side of that is"},{"speaker":"Olivia Montgomery","startTime":1366.86,"endTime":1369.29,"body":"that smaller companies,"},{"speaker":"Olivia Montgomery","startTime":1369.29,"endTime":1371.6299999999999,"body":"while they might not have"},{"speaker":"Olivia Montgomery","startTime":1369.29,"endTime":1371.6299999999999,"body":"as much data, and their data"},{"speaker":"Olivia Montgomery","startTime":1371.6299999999999,"endTime":1374.96,"body":"management policies aren't"},{"speaker":"Olivia Montgomery","startTime":1371.6299999999999,"endTime":1374.96,"body":"as mature, they can usually"},{"speaker":"Olivia Montgomery","startTime":1374.96,"endTime":1376.28,"body":"switch tools a lot faster."},{"speaker":"Olivia Montgomery","startTime":1376.55,"endTime":1379.1299999999999,"body":"And so they can switch their"},{"speaker":"Olivia Montgomery","startTime":1376.55,"endTime":1379.1299999999999,"body":"project management tool much"},{"speaker":"Olivia Montgomery","startTime":1379.1299999999999,"endTime":1382.94,"body":"faster than, you know, say"},{"speaker":"Olivia Montgomery","startTime":1379.1299999999999,"endTime":1382.94,"body":"an enterprise banking can."},{"speaker":"Olivia Montgomery","startTime":1383.2649999999999,"endTime":1386.445,"body":"So you can try out new stuff,"},{"speaker":"Olivia Montgomery","startTime":1383.2649999999999,"endTime":1386.445,"body":"you can see what you want."},{"speaker":"Olivia Montgomery","startTime":1386.475,"endTime":1390.585,"body":"You can quickly leverage the"},{"speaker":"Olivia Montgomery","startTime":1386.475,"endTime":1390.585,"body":"latest technologies while, you"},{"speaker":"Olivia Montgomery","startTime":1390.585,"endTime":1393.105,"body":"know, bringing up the other,"},{"speaker":"Olivia Montgomery","startTime":1390.585,"endTime":1393.105,"body":"the technical readiness and"},{"speaker":"Olivia Montgomery","startTime":1393.105,"endTime":1394.5149999999999,"body":"the data quality behind it."},{"speaker":"Olivia Montgomery","startTime":1394.845,"endTime":1397.875,"body":"So there's definitely plus"},{"speaker":"Olivia Montgomery","startTime":1394.845,"endTime":1397.875,"body":"and minuses to both, and"},{"speaker":"Olivia Montgomery","startTime":1397.875,"endTime":1401.415,"body":"I think having a realistic"},{"speaker":"Olivia Montgomery","startTime":1397.875,"endTime":1401.415,"body":"understanding of those pros"},{"speaker":"Olivia Montgomery","startTime":1401.415,"endTime":1406.725,"body":"and cons and how to maneuver"},{"speaker":"Olivia Montgomery","startTime":1401.415,"endTime":1406.725,"body":"those can be the successful"},{"speaker":"Olivia Montgomery","startTime":1406.725,"endTime":1408.495,"body":"path forward for both sides."},{"speaker":"Olivia Montgomery","startTime":1408.995,"endTime":1412.415,"body":"So it's not that only AI"},{"speaker":"Olivia Montgomery","startTime":1408.995,"endTime":1412.415,"body":"is great for enterprises or"},{"speaker":"Olivia Montgomery","startTime":1412.415,"endTime":1413.975,"body":"only for small businesses."},{"speaker":"Olivia Montgomery","startTime":1414.215,"endTime":1417.545,"body":"It's definitely very helpful"},{"speaker":"Olivia Montgomery","startTime":1414.215,"endTime":1417.545,"body":"and useful across the board."},{"speaker":"Olivia Montgomery","startTime":1417.815,"endTime":1420.875,"body":"But what it looks like and the"},{"speaker":"Olivia Montgomery","startTime":1417.815,"endTime":1420.875,"body":"challenges that you're going to"},{"speaker":"Olivia Montgomery","startTime":1420.875,"endTime":1424.145,"body":"experience are gonna be pretty"},{"speaker":"Olivia Montgomery","startTime":1420.875,"endTime":1424.145,"body":"different because of the size"},{"speaker":"Olivia Montgomery","startTime":1424.145,"endTime":1425.735,"body":"and maturity that's out there."},{"speaker":"Galen Low","startTime":1425.915,"endTime":1427.535,"body":"Do you have any"},{"speaker":"Galen Low","startTime":1425.915,"endTime":1427.535,"body":"stories or examples from"},{"speaker":"Galen Low","startTime":1427.535,"endTime":1429.485,"body":"folks that you've talked"},{"speaker":"Galen Low","startTime":1427.535,"endTime":1429.485,"body":"to while putting together"},{"speaker":"Galen Low","startTime":1429.485,"endTime":1433.125,"body":"your report or elsewhere"},{"speaker":"Galen Low","startTime":1429.485,"endTime":1433.125,"body":"sort of in the industry?"},{"speaker":"Olivia Montgomery","startTime":1433.3999999999999,"endTime":1434.27,"body":"In the industry."},{"speaker":"Olivia Montgomery","startTime":1434.27,"endTime":1435.98,"body":"You want my industry secrets?"},{"speaker":"Galen Low","startTime":1437.18,"endTime":1438.35,"body":"Can you"},{"speaker":"Galen Low","startTime":1437.18,"endTime":1438.35,"body":"dish spill the tea?"},{"speaker":"Galen Low","startTime":1438.35,"endTime":1438.71,"body":"Come on."},{"speaker":"Olivia Montgomery","startTime":1440.45,"endTime":1442.82,"body":"Air by air"},{"speaker":"Olivia Montgomery","startTime":1440.45,"endTime":1442.82,"body":"will definitely share that."},{"speaker":"Olivia Montgomery","startTime":1443.585,"endTime":1446.075,"body":"The companies that, whether"},{"speaker":"Olivia Montgomery","startTime":1443.585,"endTime":1446.075,"body":"they're big, whether they're"},{"speaker":"Olivia Montgomery","startTime":1446.075,"endTime":1449.645,"body":"small, whatever size, whatever"},{"speaker":"Olivia Montgomery","startTime":1446.075,"endTime":1449.645,"body":"industry, wherever they are"},{"speaker":"Olivia Montgomery","startTime":1449.915,"endTime":1452.885,"body":"culturally, that going back"},{"speaker":"Olivia Montgomery","startTime":1449.915,"endTime":1452.885,"body":"to making sure that you're"},{"speaker":"Olivia Montgomery","startTime":1452.885,"endTime":1456.455,"body":"kind of ready and that you"},{"speaker":"Olivia Montgomery","startTime":1452.885,"endTime":1456.455,"body":"understand that your teams"},{"speaker":"Olivia Montgomery","startTime":1456.455,"endTime":1459.815,"body":"want to do well for you, and"},{"speaker":"Olivia Montgomery","startTime":1456.455,"endTime":1459.815,"body":"so the more clear you can be"},{"speaker":"Olivia Montgomery","startTime":1459.815,"endTime":1462.575,"body":"with your expectations and"},{"speaker":"Olivia Montgomery","startTime":1459.815,"endTime":1462.575,"body":"providing them the guardrail."},{"speaker":"Olivia Montgomery","startTime":1463.0149999999999,"endTime":1465.235,"body":"The more successful"},{"speaker":"Olivia Montgomery","startTime":1463.0149999999999,"endTime":1465.235,"body":"you're going to be."},{"speaker":"Olivia Montgomery","startTime":1465.5049999999999,"endTime":1469.675,"body":"The companies that are just"},{"speaker":"Olivia Montgomery","startTime":1465.5049999999999,"endTime":1469.675,"body":"saying, do AI, we're checking"},{"speaker":"Olivia Montgomery","startTime":1469.675,"endTime":1471.175,"body":"daily that you logged in."},{"speaker":"Olivia Montgomery","startTime":1471.175,"endTime":1474.475,"body":"We're checking usage where your"},{"speaker":"Olivia Montgomery","startTime":1471.175,"endTime":1474.475,"body":"managers are getting reports."},{"speaker":"Olivia Montgomery","startTime":1474.685,"endTime":1476.035,"body":"That is absolutely happening."},{"speaker":"Olivia Montgomery","startTime":1476.335,"endTime":1478.105,"body":"I have friends, I have family."},{"speaker":"Olivia Montgomery","startTime":1478.345,"endTime":1480.475,"body":"I hear like they're"},{"speaker":"Olivia Montgomery","startTime":1478.345,"endTime":1480.475,"body":"getting these mandates."},{"speaker":"Olivia Montgomery","startTime":1480.475,"endTime":1481.7649999999999,"body":"These mandates are out there."},{"speaker":"Olivia Montgomery","startTime":1481.7649999999999,"endTime":1484.555,"body":"There are leaders that"},{"speaker":"Olivia Montgomery","startTime":1481.7649999999999,"endTime":1484.555,"body":"are unfortunately."},{"speaker":"Olivia Montgomery","startTime":1484.835,"endTime":1487.655,"body":"Taking a more punitive, like,"},{"speaker":"Olivia Montgomery","startTime":1484.835,"endTime":1487.655,"body":"Hey, we just bought this tool"},{"speaker":"Olivia Montgomery","startTime":1487.655,"endTime":1492.5149999999999,"body":"for a lot of money and every"},{"speaker":"Olivia Montgomery","startTime":1487.655,"endTime":1492.5149999999999,"body":"day we need 95% of everybody"},{"speaker":"Olivia Montgomery","startTime":1492.5149999999999,"endTime":1495.785,"body":"logged in for at least"},{"speaker":"Olivia Montgomery","startTime":1492.5149999999999,"endTime":1495.785,"body":"whatever, 10 minutes a day."},{"speaker":"Olivia Montgomery","startTime":1496.055,"endTime":1498.065,"body":"They all have their own"},{"speaker":"Olivia Montgomery","startTime":1496.055,"endTime":1498.065,"body":"individual quotas and"},{"speaker":"Olivia Montgomery","startTime":1498.065,"endTime":1501.245,"body":"they're really sticking to"},{"speaker":"Olivia Montgomery","startTime":1498.065,"endTime":1501.245,"body":"those like kind of trying"},{"speaker":"Olivia Montgomery","startTime":1501.245,"endTime":1503.105,"body":"to measure ROI in these."},{"speaker":"Olivia Montgomery","startTime":1503.3799999999999,"endTime":1506.62,"body":"KPIs like usage, and"},{"speaker":"Olivia Montgomery","startTime":1503.3799999999999,"endTime":1506.62,"body":"that's just, we're not"},{"speaker":"Olivia Montgomery","startTime":1506.62,"endTime":1507.6399999999999,"body":"ready for that yet."},{"speaker":"Olivia Montgomery","startTime":1507.91,"endTime":1510.25,"body":"I don't know any company"},{"speaker":"Olivia Montgomery","startTime":1507.91,"endTime":1510.25,"body":"that's ready for that yet."},{"speaker":"Olivia Montgomery","startTime":1510.46,"endTime":1513.16,"body":"We're still at the like,"},{"speaker":"Olivia Montgomery","startTime":1510.46,"endTime":1513.16,"body":"Hey, let's make it safe"},{"speaker":"Olivia Montgomery","startTime":1513.52,"endTime":1515.8899999999999,"body":"and help you figure out how"},{"speaker":"Olivia Montgomery","startTime":1513.52,"endTime":1515.8899999999999,"body":"to be effective with it."},{"speaker":"Olivia Montgomery","startTime":1516.22,"endTime":1519.76,"body":"Then we'll go into the like"},{"speaker":"Olivia Montgomery","startTime":1516.22,"endTime":1519.76,"body":"auditing and making sure"},{"speaker":"Olivia Montgomery","startTime":1519.76,"endTime":1520.87,"body":"that you're logging in."},{"speaker":"Olivia Montgomery","startTime":1521.17,"endTime":1523.51,"body":"I think it's a good"},{"speaker":"Olivia Montgomery","startTime":1521.17,"endTime":1523.51,"body":"idea to do audits."},{"speaker":"Olivia Montgomery","startTime":1523.51,"endTime":1526.3899999999999,"body":"I'm not saying don't audit"},{"speaker":"Olivia Montgomery","startTime":1523.51,"endTime":1526.3899999999999,"body":"usage, because that's one"},{"speaker":"Olivia Montgomery","startTime":1526.3899999999999,"endTime":1529.1499999999999,"body":"way that you can kind of"},{"speaker":"Olivia Montgomery","startTime":1526.3899999999999,"endTime":1529.1499999999999,"body":"find out like, oh, this"},{"speaker":"Olivia Montgomery","startTime":1529.1499999999999,"endTime":1530.6499999999999,"body":"whole team hasn't logged in."},{"speaker":"Olivia Montgomery","startTime":1530.6499999999999,"endTime":1532.51,"body":"Let me check in with"},{"speaker":"Olivia Montgomery","startTime":1530.6499999999999,"endTime":1532.51,"body":"them and see maybe why."},{"speaker":"Olivia Montgomery","startTime":1533.21,"endTime":1536.06,"body":"All this team logged in and"},{"speaker":"Olivia Montgomery","startTime":1533.21,"endTime":1536.06,"body":"they were using it every"},{"speaker":"Olivia Montgomery","startTime":1536.06,"endTime":1538.91,"body":"single day for a month,"},{"speaker":"Olivia Montgomery","startTime":1536.06,"endTime":1538.91,"body":"and now we're definitely,"},{"speaker":"Olivia Montgomery","startTime":1539.06,"endTime":1540.62,"body":"the usage is dropping off."},{"speaker":"Olivia Montgomery","startTime":1540.92,"endTime":1542.24,"body":"Let's check in and see why."},{"speaker":"Olivia Montgomery","startTime":1542.6299999999999,"endTime":1544.77,"body":"Whatever it is you need"},{"speaker":"Olivia Montgomery","startTime":1542.6299999999999,"endTime":1544.77,"body":"to check in and why so."},{"speaker":"Olivia Montgomery","startTime":1545.465,"endTime":1548.915,"body":"I wouldn't use those audits"},{"speaker":"Olivia Montgomery","startTime":1545.465,"endTime":1548.915,"body":"for usage as you're like,"},{"speaker":"Olivia Montgomery","startTime":1548.915,"endTime":1550.805,"body":"this is how we're gauging RO."},{"speaker":"Olivia Montgomery","startTime":1550.805,"endTime":1554.135,"body":"I use it as how effective"},{"speaker":"Olivia Montgomery","startTime":1550.805,"endTime":1554.135,"body":"is our adoption?"},{"speaker":"Galen Low","startTime":1554.495,"endTime":1556.355,"body":"That's a good,"},{"speaker":"Galen Low","startTime":1554.495,"endTime":1556.355,"body":"clear distinction, right?"},{"speaker":"Galen Low","startTime":1556.355,"endTime":1560.975,"body":"Between using data to inform"},{"speaker":"Galen Low","startTime":1556.355,"endTime":1560.975,"body":"decisions and to guide"},{"speaker":"Galen Low","startTime":1560.975,"endTime":1564.0049999999999,"body":"folks versus using it to"},{"speaker":"Galen Low","startTime":1560.975,"endTime":1564.0049999999999,"body":"kind of punish and police."},{"speaker":"Galen Low","startTime":1564.61,"endTime":1567.1,"body":"What comes to mind is like"},{"speaker":"Galen Low","startTime":1564.61,"endTime":1567.1,"body":"time tracking data comes up"},{"speaker":"Galen Low","startTime":1567.1,"endTime":1569.3799999999999,"body":"all the time in my community,"},{"speaker":"Galen Low","startTime":1567.1,"endTime":1569.3799999999999,"body":"especially for the folks working"},{"speaker":"Galen Low","startTime":1569.3799999999999,"endTime":1572.98,"body":"in agencies and consulting"},{"speaker":"Galen Low","startTime":1569.3799999999999,"endTime":1572.98,"body":"firms and professional services"},{"speaker":"Galen Low","startTime":1573.22,"endTime":1576.1,"body":"where part of it is like didn't"},{"speaker":"Galen Low","startTime":1573.22,"endTime":1576.1,"body":"log enough hours and you know,"},{"speaker":"Galen Low","startTime":1576.1,"endTime":1577.66,"body":"utilization isn't high enough."},{"speaker":"Galen Low","startTime":1577.66,"endTime":1581.3799999999999,"body":"Are you even valuable as a"},{"speaker":"Galen Low","startTime":1577.66,"endTime":1581.3799999999999,"body":"human versus going, like,"},{"speaker":"Galen Low","startTime":1581.3799999999999,"endTime":1583.18,"body":"how are we spending our"},{"speaker":"Galen Low","startTime":1581.3799999999999,"endTime":1583.18,"body":"time and is that the right"},{"speaker":"Galen Low","startTime":1583.18,"endTime":1584.23,"body":"place to spend our time?"},{"speaker":"Galen Low","startTime":1584.44,"endTime":1586.48,"body":"And if we're not spending"},{"speaker":"Galen Low","startTime":1584.44,"endTime":1586.48,"body":"our time doing the important"},{"speaker":"Galen Low","startTime":1586.48,"endTime":1587.98,"body":"things, then what can be done?"},{"speaker":"Galen Low","startTime":1588.25,"endTime":1589.78,"body":"What is the reason"},{"speaker":"Galen Low","startTime":1588.25,"endTime":1589.78,"body":"and what can be done?"},{"speaker":"Galen Low","startTime":1590.105,"endTime":1591.935,"body":"It's just so funny and I'm"},{"speaker":"Galen Low","startTime":1590.105,"endTime":1591.935,"body":"thinking of like return"},{"speaker":"Galen Low","startTime":1591.935,"endTime":1593.465,"body":"to office mandates and"},{"speaker":"Galen Low","startTime":1591.935,"endTime":1593.465,"body":"things like that too."},{"speaker":"Galen Low","startTime":1593.465,"endTime":1597.385,"body":"Like in some ways humans and"},{"speaker":"Galen Low","startTime":1593.465,"endTime":1597.385,"body":"organizations are very bad at"},{"speaker":"Galen Low","startTime":1597.385,"endTime":1601.825,"body":"like sort of measuring impact"},{"speaker":"Galen Low","startTime":1597.385,"endTime":1601.825,"body":"and bringing people along."},{"speaker":"Galen Low","startTime":1602.125,"endTime":1604.645,"body":"There's always that sort"},{"speaker":"Galen Low","startTime":1602.125,"endTime":1604.645,"body":"of like quota, you know,"},{"speaker":"Galen Low","startTime":1604.645,"endTime":1607.615,"body":"like you get the stick if"},{"speaker":"Galen Low","startTime":1604.645,"endTime":1607.615,"body":"you don't do this or that."},{"speaker":"Galen Low","startTime":1607.615,"endTime":1608.605,"body":"These behaviors."},{"speaker":"Galen Low","startTime":1608.965,"endTime":1611.425,"body":"Even when the goal is like"},{"speaker":"Galen Low","startTime":1608.965,"endTime":1611.425,"body":"actually quite noble, right?"},{"speaker":"Galen Low","startTime":1611.425,"endTime":1613.555,"body":"It's like actually we want"},{"speaker":"Galen Low","startTime":1611.425,"endTime":1613.555,"body":"people to be able to like"},{"speaker":"Galen Low","startTime":1613.555,"endTime":1616.2549999999999,"body":"explore and use these tools"},{"speaker":"Galen Low","startTime":1613.555,"endTime":1616.2549999999999,"body":"and yet it comes across as,"},{"speaker":"Galen Low","startTime":1616.2549999999999,"endTime":1618.865,"body":"yeah, we're gonna punish you"},{"speaker":"Galen Low","startTime":1616.2549999999999,"endTime":1618.865,"body":"if you didn't log in today."},{"speaker":"Olivia Montgomery","startTime":1619.135,"endTime":1619.735,"body":"Absolutely."},{"speaker":"Galen Low","startTime":1620.125,"endTime":1622.225,"body":"What you said about"},{"speaker":"Galen Low","startTime":1620.125,"endTime":1622.225,"body":"that cultural readiness is"},{"speaker":"Galen Low","startTime":1622.225,"endTime":1625.225,"body":"like, you know, you can see"},{"speaker":"Galen Low","startTime":1622.225,"endTime":1625.225,"body":"how important it is and you"},{"speaker":"Galen Low","startTime":1625.225,"endTime":1627.655,"body":"can see how important the data"},{"speaker":"Galen Low","startTime":1625.225,"endTime":1627.655,"body":"you know, and the governance"},{"speaker":"Galen Low","startTime":1627.655,"endTime":1630.445,"body":"side of things is, and how they"},{"speaker":"Galen Low","startTime":1627.655,"endTime":1630.445,"body":"play together because these"},{"speaker":"Galen Low","startTime":1630.445,"endTime":1631.5249999999999,"body":"things need to be in place."},{"speaker":"Galen Low","startTime":1632.0049999999999,"endTime":1634.855,"body":"Before things can"},{"speaker":"Galen Low","startTime":1632.0049999999999,"endTime":1634.855,"body":"actually move forward."},{"speaker":"Olivia Montgomery","startTime":1635.155,"endTime":1637.375,"body":"Yeah, and"},{"speaker":"Olivia Montgomery","startTime":1635.155,"endTime":1637.375,"body":"I think to your point about"},{"speaker":"Olivia Montgomery","startTime":1637.435,"endTime":1641.455,"body":"time tracking, that is, we"},{"speaker":"Olivia Montgomery","startTime":1637.435,"endTime":1641.455,"body":"could have an entire episode"},{"speaker":"Olivia Montgomery","startTime":1641.455,"endTime":1645.325,"body":"on that, especially being"},{"speaker":"Olivia Montgomery","startTime":1641.455,"endTime":1645.325,"body":"a knowledge worker myself."},{"speaker":"Olivia Montgomery","startTime":1645.685,"endTime":1649.075,"body":"How do you possibly track, I"},{"speaker":"Olivia Montgomery","startTime":1645.685,"endTime":1649.075,"body":"don't know, not to jump into"},{"speaker":"Olivia Montgomery","startTime":1649.075,"endTime":1654.385,"body":"like a neuroscience branch,"},{"speaker":"Olivia Montgomery","startTime":1649.075,"endTime":1654.385,"body":"but so much work, valuable"},{"speaker":"Olivia Montgomery","startTime":1654.385,"endTime":1656.935,"body":"work is done on walks."},{"speaker":"Olivia Montgomery","startTime":1657.2649999999999,"endTime":1659.455,"body":"You have the type of work"},{"speaker":"Olivia Montgomery","startTime":1657.2649999999999,"endTime":1659.455,"body":"where, yes, I'm sitting and"},{"speaker":"Olivia Montgomery","startTime":1659.455,"endTime":1660.955,"body":"I'm typing and this is work."},{"speaker":"Olivia Montgomery","startTime":1661.48,"endTime":1664.93,"body":"But the more valuable work,"},{"speaker":"Olivia Montgomery","startTime":1661.48,"endTime":1664.93,"body":"and I'm, for me as, especially"},{"speaker":"Olivia Montgomery","startTime":1664.93,"endTime":1667.12,"body":"as a knowledge worker and"},{"speaker":"Olivia Montgomery","startTime":1664.93,"endTime":1667.12,"body":"project managers everywhere,"},{"speaker":"Olivia Montgomery","startTime":1667.12,"endTime":1670.18,"body":"anybody who solves problems"},{"speaker":"Olivia Montgomery","startTime":1667.12,"endTime":1670.18,"body":"at work, the more that I can"},{"speaker":"Olivia Montgomery","startTime":1670.18,"endTime":1673.54,"body":"do the like, oh, I'm on a walk"},{"speaker":"Olivia Montgomery","startTime":1670.18,"endTime":1673.54,"body":"and I'm like kind of gelling"},{"speaker":"Olivia Montgomery","startTime":1673.84,"endTime":1675.1,"body":"the information that I have."},{"speaker":"Olivia Montgomery","startTime":1675.1,"endTime":1677.11,"body":"And then that's when I"},{"speaker":"Olivia Montgomery","startTime":1675.1,"endTime":1677.11,"body":"have my aha moment, like,"},{"speaker":"Olivia Montgomery","startTime":1677.1399999999999,"endTime":1678.85,"body":"oh, okay, that's great."},{"speaker":"Olivia Montgomery","startTime":1678.85,"endTime":1681.43,"body":"And then when I do sit"},{"speaker":"Olivia Montgomery","startTime":1678.85,"endTime":1681.43,"body":"down and I am typing and"},{"speaker":"Olivia Montgomery","startTime":1681.43,"endTime":1684.82,"body":"doing more traditional"},{"speaker":"Olivia Montgomery","startTime":1681.43,"endTime":1684.82,"body":"work, it's much faster and"},{"speaker":"Olivia Montgomery","startTime":1684.82,"endTime":1685.93,"body":"it's much higher quality."},{"speaker":"Olivia Montgomery","startTime":1686.53,"endTime":1691.06,"body":"We tend to only capture or want"},{"speaker":"Olivia Montgomery","startTime":1686.53,"endTime":1691.06,"body":"to capture the time that is in"},{"speaker":"Olivia Montgomery","startTime":1691.06,"endTime":1692.5,"body":"front of the computer typing."},{"speaker":"Olivia Montgomery","startTime":1692.74,"endTime":1696.55,"body":"And then how do we capture"},{"speaker":"Olivia Montgomery","startTime":1692.74,"endTime":1696.55,"body":"that, the really, truly useful"},{"speaker":"Olivia Montgomery","startTime":1696.55,"endTime":1698.44,"body":"time that was spent elsewhere."},{"speaker":"Olivia Montgomery","startTime":1698.6499999999999,"endTime":1701.02,"body":"And I think that, yeah,"},{"speaker":"Olivia Montgomery","startTime":1698.6499999999999,"endTime":1701.02,"body":"RTO mandates and there's"},{"speaker":"Olivia Montgomery","startTime":1701.07,"endTime":1702.99,"body":"a lot of things that"},{"speaker":"Olivia Montgomery","startTime":1701.07,"endTime":1702.99,"body":"sometimes companies can."},{"speaker":"Olivia Montgomery","startTime":1703.35,"endTime":1706.35,"body":"Be a little, maybe old school"},{"speaker":"Olivia Montgomery","startTime":1703.35,"endTime":1706.35,"body":"or rigid in their thinking"},{"speaker":"Olivia Montgomery","startTime":1706.71,"endTime":1708.96,"body":"and can limit that, and"},{"speaker":"Olivia Montgomery","startTime":1706.71,"endTime":1708.96,"body":"then they're not capturing."},{"speaker":"Olivia Montgomery","startTime":1708.96,"endTime":1711.27,"body":"Then they're like, oh,"},{"speaker":"Olivia Montgomery","startTime":1708.96,"endTime":1711.27,"body":"you're not working enough."},{"speaker":"Olivia Montgomery","startTime":1711.27,"endTime":1712.5,"body":"And you're like, what?"},{"speaker":"Olivia Montgomery","startTime":1712.5,"endTime":1714.6299999999999,"body":"I work all the time in my head."},{"speaker":"Olivia Montgomery","startTime":1714.6299999999999,"endTime":1715.98,"body":"I never stop working."},{"speaker":"Olivia Montgomery","startTime":1716.04,"endTime":1716.25,"body":"Right?"},{"speaker":"Olivia Montgomery","startTime":1716.3999999999999,"endTime":1718.08,"body":"Like that should"},{"speaker":"Olivia Montgomery","startTime":1716.3999999999999,"endTime":1718.08,"body":"count for something."},{"speaker":"Olivia Montgomery","startTime":1718.62,"endTime":1722.25,"body":"But work you see that you"},{"speaker":"Olivia Montgomery","startTime":1718.62,"endTime":1722.25,"body":"like meat produce is because"},{"speaker":"Olivia Montgomery","startTime":1722.25,"endTime":1725.31,"body":"of all this other time that's"},{"speaker":"Olivia Montgomery","startTime":1722.25,"endTime":1725.31,"body":"like this, like mushy time."},{"speaker":"Olivia Montgomery","startTime":1725.61,"endTime":1728.28,"body":"And I really hope that's"},{"speaker":"Olivia Montgomery","startTime":1725.61,"endTime":1728.28,"body":"something that AI could"},{"speaker":"Olivia Montgomery","startTime":1728.28,"endTime":1730.655,"body":"eventually help us with in"},{"speaker":"Olivia Montgomery","startTime":1728.28,"endTime":1730.655,"body":"the project management tools."},{"speaker":"Olivia Montgomery","startTime":1731.325,"endTime":1735.495,"body":"There reminds me of one"},{"speaker":"Olivia Montgomery","startTime":1731.325,"endTime":1735.495,"body":"of my more favorite or"},{"speaker":"Olivia Montgomery","startTime":1735.495,"endTime":1739.335,"body":"exciting aspects that I'm"},{"speaker":"Olivia Montgomery","startTime":1735.495,"endTime":1739.335,"body":"seeing AI impact project"},{"speaker":"Olivia Montgomery","startTime":1739.335,"endTime":1742.78,"body":"management tools specifically"},{"speaker":"Olivia Montgomery","startTime":1739.335,"endTime":1742.78,"body":"is resource allocation."},{"speaker":"Olivia Montgomery","startTime":1743.46,"endTime":1746.76,"body":"So there's been AI"},{"speaker":"Olivia Montgomery","startTime":1743.46,"endTime":1746.76,"body":"automation more."},{"speaker":"Olivia Montgomery","startTime":1746.76,"endTime":1750.48,"body":"There's definitely, that's"},{"speaker":"Olivia Montgomery","startTime":1746.76,"endTime":1750.48,"body":"another, so a lot of AI powered"},{"speaker":"Olivia Montgomery","startTime":1750.81,"endTime":1754.29,"body":"tools are kind of more advanced"},{"speaker":"Olivia Montgomery","startTime":1750.81,"endTime":1754.29,"body":"automation, a lot of if then"},{"speaker":"Olivia Montgomery","startTime":1754.29,"endTime":1758.16,"body":"statements that we've had sent"},{"speaker":"Olivia Montgomery","startTime":1754.29,"endTime":1758.16,"body":"in CRM since like the nineties."},{"speaker":"Olivia Montgomery","startTime":1758.46,"endTime":1761.34,"body":"So a lot of that's not"},{"speaker":"Olivia Montgomery","startTime":1758.46,"endTime":1761.34,"body":"necessarily new, but"},{"speaker":"Olivia Montgomery","startTime":1761.34,"endTime":1764.67,"body":"it's getting a lot more"},{"speaker":"Olivia Montgomery","startTime":1761.34,"endTime":1764.67,"body":"like turbocharged lately,"},{"speaker":"Olivia Montgomery","startTime":1764.67,"endTime":1765.72,"body":"which is fantastic."},{"speaker":"Olivia Montgomery","startTime":1766.05,"endTime":1769.1399999999999,"body":"And so things like if you're"},{"speaker":"Olivia Montgomery","startTime":1766.05,"endTime":1769.1399999999999,"body":"making your project plan and you"},{"speaker":"Olivia Montgomery","startTime":1769.1399999999999,"endTime":1771.3,"body":"have your bucket of resources."},{"speaker":"Olivia Montgomery","startTime":1771.625,"endTime":1774.715,"body":"And it's one of our main jobs"},{"speaker":"Olivia Montgomery","startTime":1771.625,"endTime":1774.715,"body":"as a project manager, is to"},{"speaker":"Olivia Montgomery","startTime":1774.715,"endTime":1777.895,"body":"figure out the right recipe"},{"speaker":"Olivia Montgomery","startTime":1774.715,"endTime":1777.895,"body":"for the project to work."},{"speaker":"Olivia Montgomery","startTime":1778.225,"endTime":1779.7549999999999,"body":"Who's got PTO coming up?"},{"speaker":"Olivia Montgomery","startTime":1779.7549999999999,"endTime":1781.435,"body":"Who's got the"},{"speaker":"Olivia Montgomery","startTime":1779.7549999999999,"endTime":1781.435,"body":"skillset that I need?"},{"speaker":"Olivia Montgomery","startTime":1781.735,"endTime":1783.295,"body":"Who do I want to upskill?"},{"speaker":"Olivia Montgomery","startTime":1783.5049999999999,"endTime":1786.355,"body":"And I don't mind them maybe"},{"speaker":"Olivia Montgomery","startTime":1783.5049999999999,"endTime":1786.355,"body":"taking a little longer with the"},{"speaker":"Olivia Montgomery","startTime":1786.355,"endTime":1789.385,"body":"tasks because they're gonna be"},{"speaker":"Olivia Montgomery","startTime":1786.355,"endTime":1789.385,"body":"new, but I wanna upskill them."},{"speaker":"Olivia Montgomery","startTime":1789.655,"endTime":1791.0049999999999,"body":"I need stuff done really fast."},{"speaker":"Olivia Montgomery","startTime":1791.0049999999999,"endTime":1793.315,"body":"So who do I trust that"},{"speaker":"Olivia Montgomery","startTime":1791.0049999999999,"endTime":1793.315,"body":"can do very experienced"},{"speaker":"Olivia Montgomery","startTime":1793.315,"endTime":1794.125,"body":"and get it done fast?"},{"speaker":"Olivia Montgomery","startTime":1794.125,"endTime":1794.725,"body":"There's all that."},{"speaker":"Olivia Montgomery","startTime":1794.725,"endTime":1796.285,"body":"You gotta put your"},{"speaker":"Olivia Montgomery","startTime":1794.725,"endTime":1796.285,"body":"recipe together."},{"speaker":"Olivia Montgomery","startTime":1796.58,"endTime":1799.28,"body":"And we're seeing AI and"},{"speaker":"Olivia Montgomery","startTime":1796.58,"endTime":1799.28,"body":"machine learning and"},{"speaker":"Olivia Montgomery","startTime":1799.28,"endTime":1802.2,"body":"predictive capabilities"},{"speaker":"Olivia Montgomery","startTime":1799.28,"endTime":1802.2,"body":"come much better with that."},{"speaker":"Olivia Montgomery","startTime":1802.66,"endTime":1805.6,"body":"We're also seeing there's some"},{"speaker":"Olivia Montgomery","startTime":1802.66,"endTime":1805.6,"body":"tools out there that are taking"},{"speaker":"Olivia Montgomery","startTime":1805.6,"endTime":1807.01,"body":"in kind of that mushy time."},{"speaker":"Olivia Montgomery","startTime":1807.3999999999999,"endTime":1811.72,"body":"So taking into account the week"},{"speaker":"Olivia Montgomery","startTime":1807.3999999999999,"endTime":1811.72,"body":"after some, before somebody"},{"speaker":"Olivia Montgomery","startTime":1811.72,"endTime":1816.1299999999999,"body":"goes on vacation, maybe give"},{"speaker":"Olivia Montgomery","startTime":1811.72,"endTime":1816.1299999999999,"body":"them not so high cognitively,"},{"speaker":"Olivia Montgomery","startTime":1816.1299999999999,"endTime":1817.36,"body":"you know, required tasks."},{"speaker":"Olivia Montgomery","startTime":1817.36,"endTime":1820.21,"body":"Maybe load them up with"},{"speaker":"Olivia Montgomery","startTime":1817.36,"endTime":1820.21,"body":"a task that are much more"},{"speaker":"Olivia Montgomery","startTime":1820.45,"endTime":1823.81,"body":"daily execution focused,"},{"speaker":"Olivia Montgomery","startTime":1820.45,"endTime":1823.81,"body":"and then they can go on"},{"speaker":"Olivia Montgomery","startTime":1823.81,"endTime":1825.73,"body":"their vacation and then"},{"speaker":"Olivia Montgomery","startTime":1823.81,"endTime":1825.73,"body":"when they come back, they're"},{"speaker":"Olivia Montgomery","startTime":1825.73,"endTime":1826.75,"body":"going to be pretty fresh."},{"speaker":"Olivia Montgomery","startTime":1826.75,"endTime":1830.59,"body":"So you can give them those"},{"speaker":"Olivia Montgomery","startTime":1826.75,"endTime":1830.59,"body":"higher risk stuff that takes"},{"speaker":"Olivia Montgomery","startTime":1830.59,"endTime":1831.91,"body":"a little more like deep work."},{"speaker":"Olivia Montgomery","startTime":1832.19,"endTime":1834.5,"body":"It takes kind of all of"},{"speaker":"Olivia Montgomery","startTime":1832.19,"endTime":1834.5,"body":"that stuff into account,"},{"speaker":"Olivia Montgomery","startTime":1834.86,"endTime":1836.915,"body":"and also some of them are"},{"speaker":"Olivia Montgomery","startTime":1834.86,"endTime":1836.915,"body":"getting really advanced."},{"speaker":"Olivia Montgomery","startTime":1837.535,"endTime":1840.235,"body":"Where it's like, all right,"},{"speaker":"Olivia Montgomery","startTime":1837.535,"endTime":1840.235,"body":"this person works really well,"},{"speaker":"Olivia Montgomery","startTime":1840.5049999999999,"endTime":1842.185,"body":"you know, for like three weeks."},{"speaker":"Olivia Montgomery","startTime":1842.185,"endTime":1844.2549999999999,"body":"They're gonna have deep"},{"speaker":"Olivia Montgomery","startTime":1842.185,"endTime":1844.2549999999999,"body":"individual work on my"},{"speaker":"Olivia Montgomery","startTime":1844.2549999999999,"endTime":1846.7749999999999,"body":"project, and then we're"},{"speaker":"Olivia Montgomery","startTime":1844.2549999999999,"endTime":1846.7749999999999,"body":"gonna give them a break."},{"speaker":"Olivia Montgomery","startTime":1847.045,"endTime":1850.825,"body":"We're gonna give them a"},{"speaker":"Olivia Montgomery","startTime":1847.045,"endTime":1850.825,"body":"week of higher level tasks"},{"speaker":"Olivia Montgomery","startTime":1850.825,"endTime":1852.2649999999999,"body":"that aren't quite the same."},{"speaker":"Olivia Montgomery","startTime":1852.2649999999999,"endTime":1854.065,"body":"Maybe they're more"},{"speaker":"Olivia Montgomery","startTime":1852.2649999999999,"endTime":1854.065,"body":"collaborative, whatever"},{"speaker":"Olivia Montgomery","startTime":1854.065,"endTime":1856.165,"body":"the case may be, of the"},{"speaker":"Olivia Montgomery","startTime":1854.065,"endTime":1856.165,"body":"nature of your project."},{"speaker":"Olivia Montgomery","startTime":1856.435,"endTime":1860.0049999999999,"body":"But taking that human side"},{"speaker":"Olivia Montgomery","startTime":1856.435,"endTime":1860.0049999999999,"body":"into account, which is"},{"speaker":"Olivia Montgomery","startTime":1860.0049999999999,"endTime":1862.945,"body":"exceptionally complicated and"},{"speaker":"Olivia Montgomery","startTime":1860.0049999999999,"endTime":1862.945,"body":"difficult for a project manager."},{"speaker":"Olivia Montgomery","startTime":1863.3,"endTime":1866.6,"body":"To make that perfect recipe"},{"speaker":"Olivia Montgomery","startTime":1863.3,"endTime":1866.6,"body":"with all those pieces."},{"speaker":"Olivia Montgomery","startTime":1866.84,"endTime":1869.81,"body":"And the AI is definitely"},{"speaker":"Olivia Montgomery","startTime":1866.84,"endTime":1869.81,"body":"helping and we're seeing"},{"speaker":"Olivia Montgomery","startTime":1869.81,"endTime":1870.68,"body":"more and more of that."},{"speaker":"Olivia Montgomery","startTime":1870.68,"endTime":1874.37,"body":"And I'm really excited for all"},{"speaker":"Olivia Montgomery","startTime":1870.68,"endTime":1874.37,"body":"of us because so many project"},{"speaker":"Olivia Montgomery","startTime":1874.61,"endTime":1878.24,"body":"tasks and deadlines struggle"},{"speaker":"Olivia Montgomery","startTime":1874.61,"endTime":1878.24,"body":"because we don't really know how"},{"speaker":"Olivia Montgomery","startTime":1878.24,"endTime":1880.16,"body":"to take that stuff into account."},{"speaker":"Olivia Montgomery","startTime":1880.46,"endTime":1883.1,"body":"And sometimes there's not"},{"speaker":"Olivia Montgomery","startTime":1880.46,"endTime":1883.1,"body":"always like the safety"},{"speaker":"Olivia Montgomery","startTime":1883.1,"endTime":1886.55,"body":"to acknowledge that we're"},{"speaker":"Olivia Montgomery","startTime":1883.1,"endTime":1886.55,"body":"humans, we're not machines."},{"speaker":"Olivia Montgomery","startTime":1887.05,"endTime":1889.87,"body":"Machine can do the work"},{"speaker":"Olivia Montgomery","startTime":1887.05,"endTime":1889.87,"body":"that you know, you tell"},{"speaker":"Olivia Montgomery","startTime":1889.87,"endTime":1892.66,"body":"it to and he might fry the"},{"speaker":"Olivia Montgomery","startTime":1889.87,"endTime":1892.66,"body":"motherboard, but you're fine."},{"speaker":"Olivia Montgomery","startTime":1892.66,"endTime":1893.98,"body":"You just buy"},{"speaker":"Olivia Montgomery","startTime":1892.66,"endTime":1893.98,"body":"another motherboard."},{"speaker":"Olivia Montgomery","startTime":1894.37,"endTime":1894.61,"body":"It's fine."},{"speaker":"Olivia Montgomery","startTime":1895.3899999999999,"endTime":1897.01,"body":"We don't wanna do"},{"speaker":"Olivia Montgomery","startTime":1895.3899999999999,"endTime":1897.01,"body":"that with people."},{"speaker":"Olivia Montgomery","startTime":1897.16,"endTime":1900.79,"body":"And so to have the most"},{"speaker":"Olivia Montgomery","startTime":1897.16,"endTime":1900.79,"body":"realistic expectations given"},{"speaker":"Olivia Montgomery","startTime":1900.79,"endTime":1903.8799999999999,"body":"to your stakeholders, given to"},{"speaker":"Olivia Montgomery","startTime":1900.79,"endTime":1903.8799999999999,"body":"your business owner, you need"},{"speaker":"Olivia Montgomery","startTime":1903.8799999999999,"endTime":1907.75,"body":"the most realistic timeline"},{"speaker":"Olivia Montgomery","startTime":1903.8799999999999,"endTime":1907.75,"body":"and work breakdown structure."},{"speaker":"Olivia Montgomery","startTime":1907.75,"endTime":1910.6299999999999,"body":"And all of that needs to be as"},{"speaker":"Olivia Montgomery","startTime":1907.75,"endTime":1910.6299999999999,"body":"reflective as the capabilities"},{"speaker":"Olivia Montgomery","startTime":1910.6299999999999,"endTime":1912.07,"body":"and reality as possible."},{"speaker":"Olivia Montgomery","startTime":1912.37,"endTime":1915.3999999999999,"body":"And I am definitely excited"},{"speaker":"Olivia Montgomery","startTime":1912.37,"endTime":1915.3999999999999,"body":"that AI could help us and is"},{"speaker":"Olivia Montgomery","startTime":1915.3999999999999,"endTime":1916.72,"body":"hopefully helping us get there."},{"speaker":"Galen Low","startTime":1917.02,"endTime":1917.59,"body":"I love that."},{"speaker":"Galen Low","startTime":1917.59,"endTime":1920.41,"body":"I love resource allocation"},{"speaker":"Galen Low","startTime":1917.59,"endTime":1920.41,"body":"as an example because it"},{"speaker":"Galen Low","startTime":1920.41,"endTime":1922.42,"body":"is very squarely human."},{"speaker":"Galen Low","startTime":1922.7749999999999,"endTime":1925.115,"body":"And it shines a light on exactly"},{"speaker":"Galen Low","startTime":1922.7749999999999,"endTime":1925.115,"body":"what you're saying, right?"},{"speaker":"Galen Low","startTime":1925.115,"endTime":1926.7649999999999,"body":"Like humans are not machines."},{"speaker":"Galen Low","startTime":1926.7649999999999,"endTime":1927.43,"body":"We were almost like."},{"speaker":"Galen Low","startTime":1928.105,"endTime":1929.095,"body":"Hopefully all right."},{"speaker":"Galen Low","startTime":1929.095,"endTime":1932.365,"body":"At this apex of like more"},{"speaker":"Galen Low","startTime":1929.095,"endTime":1932.365,"body":"traditional industrialization"},{"speaker":"Galen Low","startTime":1932.455,"endTime":1935.215,"body":"where we kind of did make"},{"speaker":"Galen Low","startTime":1932.455,"endTime":1935.215,"body":"humans into machines and treated"},{"speaker":"Galen Low","startTime":1935.215,"endTime":1938.815,"body":"humans like machines because we"},{"speaker":"Galen Low","startTime":1935.215,"endTime":1938.815,"body":"needed that uniformity, right?"},{"speaker":"Galen Low","startTime":1939.145,"endTime":1941.695,"body":"Did that person punch in"},{"speaker":"Galen Low","startTime":1939.145,"endTime":1941.695,"body":"at 9:00 AM and did they"},{"speaker":"punch out at 5","startTime":1941.695,"endTime":1944.905,"body":"00 PM That's"},{"speaker":"punch out at 5","startTime":1941.695,"endTime":1944.905,"body":"how I can measure, because"},{"speaker":"punch out at 5","startTime":1945.145,"endTime":1946.7649999999999,"body":"that data I can understand."},{"speaker":"punch out at 5","startTime":1947.155,"endTime":1949.555,"body":"Everyone's working style"},{"speaker":"punch out at 5","startTime":1947.155,"endTime":1949.555,"body":"and their mushy time"},{"speaker":"punch out at 5","startTime":1949.555,"endTime":1951.445,"body":"and all that stuff, and"},{"speaker":"punch out at 5","startTime":1949.555,"endTime":1951.445,"body":"like, I don't have enough"},{"speaker":"punch out at 5","startTime":1951.445,"endTime":1952.615,"body":"capacity to deal with that."},{"speaker":"punch out at 5","startTime":1952.615,"endTime":1953.875,"body":"Let's not even think about that."},{"speaker":"punch out at 5","startTime":1953.875,"endTime":1956.654,"body":"So we've I was gonna say that"},{"speaker":"punch out at 5","startTime":1953.875,"endTime":1956.654,"body":"AI has, there's an opportunity"},{"speaker":"punch out at 5","startTime":1956.654,"endTime":1960.195,"body":"to challenge our assumptions"},{"speaker":"punch out at 5","startTime":1956.654,"endTime":1960.195,"body":"about work, but even more"},{"speaker":"punch out at 5","startTime":1960.195,"endTime":1962.384,"body":"than that, I think it gives"},{"speaker":"punch out at 5","startTime":1960.195,"endTime":1962.384,"body":"us an opportunity to challenge"},{"speaker":"punch out at 5","startTime":1962.384,"endTime":1965.414,"body":"like what fallacies we've"},{"speaker":"punch out at 5","startTime":1962.384,"endTime":1965.414,"body":"actually created around work."},{"speaker":"punch out at 5","startTime":1965.414,"endTime":1966.789,"body":"Not just assumptions,"},{"speaker":"punch out at 5","startTime":1965.414,"endTime":1966.789,"body":"but we've been like."},{"speaker":"punch out at 5","startTime":1967.26,"endTime":1968.19,"body":"That's too hard."},{"speaker":"punch out at 5","startTime":1968.19,"endTime":1968.97,"body":"It's too difficult."},{"speaker":"punch out at 5","startTime":1968.97,"endTime":1971.28,"body":"Let's just make everyone show"},{"speaker":"punch out at 5","startTime":1968.97,"endTime":1971.28,"body":"up at the office at a certain"},{"speaker":"punch out at 5","startTime":1971.28,"endTime":1973.32,"body":"time and clock their hours."},{"speaker":"punch out at 5","startTime":1973.62,"endTime":1975.18,"body":"You know, we will do"},{"speaker":"punch out at 5","startTime":1973.62,"endTime":1975.18,"body":"annual performance"},{"speaker":"punch out at 5","startTime":1975.18,"endTime":1976.32,"body":"reviews and we'll ask him."},{"speaker":"punch out at 5","startTime":1976.32,"endTime":1978.36,"body":"We'll ask him once a year"},{"speaker":"punch out at 5","startTime":1976.32,"endTime":1978.36,"body":"how they're doing, and you"},{"speaker":"punch out at 5","startTime":1978.36,"endTime":1979.1689999999999,"body":"know, what could be better."},{"speaker":"punch out at 5","startTime":1979.4089999999999,"endTime":1980.7,"body":"That's all we have"},{"speaker":"punch out at 5","startTime":1979.4089999999999,"endTime":1980.7,"body":"capacity to do."},{"speaker":"punch out at 5","startTime":1981.449,"endTime":1983.79,"body":"That resource allocation"},{"speaker":"punch out at 5","startTime":1981.449,"endTime":1983.79,"body":"use case is just like, such"},{"speaker":"punch out at 5","startTime":1983.79,"endTime":1988.709,"body":"a good example of like how"},{"speaker":"punch out at 5","startTime":1983.79,"endTime":1988.709,"body":"machines frankly can help us"},{"speaker":"punch out at 5","startTime":1989.009,"endTime":1993.09,"body":"recognize our own humanity as"},{"speaker":"punch out at 5","startTime":1989.009,"endTime":1993.09,"body":"we do our work, especially,"},{"speaker":"punch out at 5","startTime":1993.09,"endTime":1996.78,"body":"you know, knowledge workers"},{"speaker":"punch out at 5","startTime":1993.09,"endTime":1996.78,"body":"and, but I just like, I'm so"},{"speaker":"punch out at 5","startTime":1996.78,"endTime":1997.66,"body":"excited about that because."},{"speaker":"punch out at 5","startTime":1998.375,"endTime":2000.385,"body":"It does, it plugs all"},{"speaker":"punch out at 5","startTime":1998.375,"endTime":2000.385,"body":"of this together, right?"},{"speaker":"punch out at 5","startTime":2000.385,"endTime":2003.0249999999999,"body":"Where the sort of like the"},{"speaker":"punch out at 5","startTime":2000.385,"endTime":2003.0249999999999,"body":"data piece, the cultural"},{"speaker":"punch out at 5","startTime":2003.085,"endTime":2006.2939999999999,"body":"awareness, the sort of use"},{"speaker":"punch out at 5","startTime":2003.085,"endTime":2006.2939999999999,"body":"cases and like, you know, what"},{"speaker":"punch out at 5","startTime":2006.2939999999999,"endTime":2007.495,"body":"exactly does this look like?"},{"speaker":"punch out at 5","startTime":2007.495,"endTime":2010.225,"body":"How, what am I supposed to do"},{"speaker":"punch out at 5","startTime":2007.495,"endTime":2010.225,"body":"with these tools day in and"},{"speaker":"punch out at 5","startTime":2010.225,"endTime":2011.5149999999999,"body":"day out when I show up at work?"},{"speaker":"punch out at 5","startTime":2011.7549999999999,"endTime":2015.745,"body":"But also like how is it actually"},{"speaker":"punch out at 5","startTime":2011.7549999999999,"endTime":2015.745,"body":"transforming the work for us?"},{"speaker":"punch out at 5","startTime":2015.8039999999999,"endTime":2019.375,"body":"Not just the task, but"},{"speaker":"punch out at 5","startTime":2015.8039999999999,"endTime":2019.375,"body":"like the notion of work"},{"speaker":"punch out at 5","startTime":2019.375,"endTime":2020.814,"body":"and like how we attack it."},{"speaker":"punch out at 5","startTime":2021.235,"endTime":2021.985,"body":"That's a really good one."},{"speaker":"punch out at 5","startTime":2023.155,"endTime":2023.3039999999999,"body":"Yeah."},{"speaker":"punch out at 5","startTime":2023.485,"endTime":2025.735,"body":"I wonder if it leans us"},{"speaker":"punch out at 5","startTime":2023.485,"endTime":2025.735,"body":"directly into the future"},{"speaker":"punch out at 5","startTime":2026.0049999999999,"endTime":2027.625,"body":"because as we prepared for this."},{"speaker":"punch out at 5","startTime":2028.115,"endTime":2029.675,"body":"We were talking a little"},{"speaker":"punch out at 5","startTime":2028.115,"endTime":2029.675,"body":"bit about the sort of like"},{"speaker":"punch out at 5","startTime":2029.675,"endTime":2032.225,"body":"leveling of the playing"},{"speaker":"punch out at 5","startTime":2029.675,"endTime":2032.225,"body":"field, and you mentioned it"},{"speaker":"punch out at 5","startTime":2032.225,"endTime":2035.135,"body":"earlier, right, that like"},{"speaker":"punch out at 5","startTime":2032.225,"endTime":2035.135,"body":"it's changing and impacting"},{"speaker":"punch out at 5","startTime":2035.315,"endTime":2038.855,"body":"everyone in every department"},{"speaker":"punch out at 5","startTime":2035.315,"endTime":2038.855,"body":"within an organization."},{"speaker":"punch out at 5","startTime":2039.185,"endTime":2040.895,"body":"And one of the things that"},{"speaker":"punch out at 5","startTime":2039.185,"endTime":2040.895,"body":"you and I talked about is that"},{"speaker":"punch out at 5","startTime":2040.895,"endTime":2044.075,"body":"sort of, that like AI becomes"},{"speaker":"punch out at 5","startTime":2040.895,"endTime":2044.075,"body":"like bit of an equalizer,"},{"speaker":"punch out at 5","startTime":2044.345,"endTime":2047.6,"body":"something that kind of makes"},{"speaker":"punch out at 5","startTime":2044.345,"endTime":2047.6,"body":"technology and or business like"},{"speaker":"punch out at 5","startTime":2047.645,"endTime":2050.645,"body":"a little bit more inclusive and"},{"speaker":"punch out at 5","startTime":2047.645,"endTime":2050.645,"body":"a little bit more accessible."},{"speaker":"punch out at 5","startTime":2051.26,"endTime":2055.13,"body":"What are maybe some of the near"},{"speaker":"punch out at 5","startTime":2051.26,"endTime":2055.13,"body":"term and longer term impacts"},{"speaker":"punch out at 5","startTime":2055.13,"endTime":2059.21,"body":"that AI features, like let's"},{"speaker":"punch out at 5","startTime":2055.13,"endTime":2059.21,"body":"say integrated vibe coding or"},{"speaker":"punch out at 5","startTime":2059.21,"endTime":2063.26,"body":"like automation orent workflows,"},{"speaker":"punch out at 5","startTime":2059.21,"endTime":2063.26,"body":"what sort of impacts will that"},{"speaker":"punch out at 5","startTime":2063.26,"endTime":2065.9900000000002,"body":"have on the way work gets done?"},{"speaker":"Olivia Montgomery","startTime":2066.44,"endTime":2068.06,"body":"Super, super exciting."},{"speaker":"Olivia Montgomery","startTime":2068.33,"endTime":2070.52,"body":"Let me go in the"},{"speaker":"Olivia Montgomery","startTime":2068.33,"endTime":2070.52,"body":"near term first."},{"speaker":"Olivia Montgomery","startTime":2070.52,"endTime":2076.5750000000003,"body":"So near term we kind of been"},{"speaker":"Olivia Montgomery","startTime":2070.52,"endTime":2076.5750000000003,"body":"seeing with the ChatGPT coming"},{"speaker":"Olivia Montgomery","startTime":2076.5750000000003,"endTime":2078.255,"body":"out and these LLMs coming out."},{"speaker":"Olivia Montgomery","startTime":2078.525,"endTime":2081.7650000000003,"body":"The immediate thing is"},{"speaker":"Olivia Montgomery","startTime":2078.525,"endTime":2081.7650000000003,"body":"that project managers and"},{"speaker":"Olivia Montgomery","startTime":2081.7650000000003,"endTime":2084.8540000000003,"body":"non-techies can talk to"},{"speaker":"Olivia Montgomery","startTime":2081.7650000000003,"endTime":2084.8540000000003,"body":"computers in ways that"},{"speaker":"Olivia Montgomery","startTime":2085.1240000000003,"endTime":2087.7940000000003,"body":"computers understand better now."},{"speaker":"Olivia Montgomery","startTime":2087.7940000000003,"endTime":2091.77,"body":"And it's so like this much more"},{"speaker":"Olivia Montgomery","startTime":2087.7940000000003,"endTime":2091.77,"body":"frictionless than it used to be."},{"speaker":"Olivia Montgomery","startTime":2092.4790000000003,"endTime":2094.369,"body":"And that is so exciting."},{"speaker":"Olivia Montgomery","startTime":2094.369,"endTime":2098.2090000000003,"body":"Like to me, I'm blown away that"},{"speaker":"Olivia Montgomery","startTime":2094.369,"endTime":2098.2090000000003,"body":"I can see, like my parents now"},{"speaker":"Olivia Montgomery","startTime":2098.2090000000003,"endTime":2102.5890000000004,"body":"can like talk to an LLM and"},{"speaker":"Olivia Montgomery","startTime":2098.2090000000003,"endTime":2102.5890000000004,"body":"get some, you know, work done"},{"speaker":"Olivia Montgomery","startTime":2102.5890000000004,"endTime":2105.559,"body":"that they've never been able"},{"speaker":"Olivia Montgomery","startTime":2102.5890000000004,"endTime":2105.559,"body":"to do with a computer before"},{"speaker":"Olivia Montgomery","startTime":2105.799,"endTime":2108.739,"body":"because they've fumbled around"},{"speaker":"Olivia Montgomery","startTime":2105.799,"endTime":2108.739,"body":"like with their smartphone"},{"speaker":"Olivia Montgomery","startTime":2108.739,"endTime":2110.179,"body":"and all kinds of things."},{"speaker":"Olivia Montgomery","startTime":2110.179,"endTime":2113.389,"body":"But now they're like,"},{"speaker":"Olivia Montgomery","startTime":2110.179,"endTime":2113.389,"body":"these LMS can even tolerate"},{"speaker":"Olivia Montgomery","startTime":2113.7490000000003,"endTime":2116.4190000000003,"body":"incomplete sentences for"},{"speaker":"Olivia Montgomery","startTime":2113.7490000000003,"endTime":2116.4190000000003,"body":"prompts they can tolerate."},{"speaker":"Olivia Montgomery","startTime":2116.7490000000003,"endTime":2119.449,"body":"Misspellings in your"},{"speaker":"Olivia Montgomery","startTime":2116.7490000000003,"endTime":2119.449,"body":"prompt, they can tolerate"},{"speaker":"Olivia Montgomery","startTime":2119.449,"endTime":2122.78,"body":"a lot of incorrectness."},{"speaker":"Olivia Montgomery","startTime":2122.78,"endTime":2126.26,"body":"Where before, if you're having"},{"speaker":"Olivia Montgomery","startTime":2122.78,"endTime":2126.26,"body":"to write lines of code and"},{"speaker":"Olivia Montgomery","startTime":2126.26,"endTime":2130.19,"body":"you're having to do injection"},{"speaker":"Olivia Montgomery","startTime":2126.26,"endTime":2130.19,"body":"queries, you had to be precise."},{"speaker":"Olivia Montgomery","startTime":2130.4,"endTime":2131.224,"body":"Exactly precise."},{"speaker":"Olivia Montgomery","startTime":2131.9900000000002,"endTime":2135.7400000000002,"body":"Now there's a lot more leeway"},{"speaker":"Olivia Montgomery","startTime":2131.9900000000002,"endTime":2135.7400000000002,"body":"with the natural language"},{"speaker":"Olivia Montgomery","startTime":2135.9500000000003,"endTime":2139.849,"body":"processing NLP capabilities"},{"speaker":"Olivia Montgomery","startTime":2135.9500000000003,"endTime":2139.849,"body":"kind of coming together with"},{"speaker":"Olivia Montgomery","startTime":2139.849,"endTime":2143.21,"body":"these large language models"},{"speaker":"Olivia Montgomery","startTime":2139.849,"endTime":2143.21,"body":"that are trained on vast"},{"speaker":"Olivia Montgomery","startTime":2143.21,"endTime":2146.3900000000003,"body":"amounts of data that is normal."},{"speaker":"Olivia Montgomery","startTime":2146.3900000000003,"endTime":2149.3300000000004,"body":"People speak and we've not"},{"speaker":"Olivia Montgomery","startTime":2146.3900000000003,"endTime":2149.3300000000004,"body":"really had that before."},{"speaker":"Olivia Montgomery","startTime":2149.48,"endTime":2151.9100000000003,"body":"So this is the first time"},{"speaker":"Olivia Montgomery","startTime":2149.48,"endTime":2151.9100000000003,"body":"we have computers that"},{"speaker":"Olivia Montgomery","startTime":2152.3,"endTime":2154.8500000000004,"body":"they know how to build and"},{"speaker":"Olivia Montgomery","startTime":2152.3,"endTime":2154.8500000000004,"body":"develop a lot of things."},{"speaker":"Olivia Montgomery","startTime":2155.465,"endTime":2159.545,"body":"Machine learning on their"},{"speaker":"Olivia Montgomery","startTime":2155.465,"endTime":2159.545,"body":"own, and now a human can"},{"speaker":"Olivia Montgomery","startTime":2159.545,"endTime":2161.315,"body":"talk to them a much easier."},{"speaker":"Olivia Montgomery","startTime":2161.525,"endTime":2166.835,"body":"So yeah, a pm a non-technical"},{"speaker":"Olivia Montgomery","startTime":2161.525,"endTime":2166.835,"body":"PM can go into their project"},{"speaker":"Olivia Montgomery","startTime":2166.835,"endTime":2167.735,"body":"management tool today."},{"speaker":"Olivia Montgomery","startTime":2167.735,"endTime":2170.315,"body":"There's a lot of tools that"},{"speaker":"Olivia Montgomery","startTime":2167.735,"endTime":2170.315,"body":"today and you can go and"},{"speaker":"Olivia Montgomery","startTime":2170.315,"endTime":2174.0350000000003,"body":"type in, like, Hey, take"},{"speaker":"Olivia Montgomery","startTime":2170.315,"endTime":2174.0350000000003,"body":"project A and give me a work"},{"speaker":"Olivia Montgomery","startTime":2174.0350000000003,"endTime":2178.715,"body":"breakdown structure that runs"},{"speaker":"Olivia Montgomery","startTime":2174.0350000000003,"endTime":2178.715,"body":"through the end of the year."},{"speaker":"Olivia Montgomery","startTime":2179.045,"endTime":2180.3650000000002,"body":"Thanks, appreciate it."},{"speaker":"Olivia Montgomery","startTime":2180.514,"endTime":2182.704,"body":"And it's like, okay, and"},{"speaker":"Olivia Montgomery","startTime":2180.514,"endTime":2182.704,"body":"it responds like a teammate"},{"speaker":"Olivia Montgomery","startTime":2182.704,"endTime":2184.145,"body":"and it's like, here you go."},{"speaker":"Olivia Montgomery","startTime":2184.145,"endTime":2185.195,"body":"Here's your information."},{"speaker":"Olivia Montgomery","startTime":2185.434,"endTime":2186.664,"body":"You probably have to check it."},{"speaker":"Olivia Montgomery","startTime":2186.755,"endTime":2190.655,"body":"You know, we've all used these"},{"speaker":"Olivia Montgomery","startTime":2186.755,"endTime":2190.655,"body":"LLMs and they make a mistake,"},{"speaker":"Olivia Montgomery","startTime":2190.925,"endTime":2192.815,"body":"and then you're like, Hey,"},{"speaker":"Olivia Montgomery","startTime":2190.925,"endTime":2192.815,"body":"you made a mistake there."},{"speaker":"Olivia Montgomery","startTime":2192.815,"endTime":2194.315,"body":"And it's like, oh,"},{"speaker":"Olivia Montgomery","startTime":2192.815,"endTime":2194.315,"body":"you're so right."},{"speaker":"Olivia Montgomery","startTime":2194.465,"endTime":2195.5750000000003,"body":"Thanks for pointing that out."},{"speaker":"Olivia Montgomery","startTime":2195.5750000000003,"endTime":2196.985,"body":"Like we've all been there."},{"speaker":"Olivia Montgomery","startTime":2197.224,"endTime":2200.585,"body":"They have their own issues,"},{"speaker":"Olivia Montgomery","startTime":2197.224,"endTime":2200.585,"body":"but the fact that we can talk."},{"speaker":"Olivia Montgomery","startTime":2200.909,"endTime":2204.329,"body":"To a computer and get"},{"speaker":"Olivia Montgomery","startTime":2200.909,"endTime":2204.329,"body":"really effective outputs."},{"speaker":"Olivia Montgomery","startTime":2204.329,"endTime":2205.679,"body":"We can build workflows."},{"speaker":"Olivia Montgomery","startTime":2205.92,"endTime":2209.039,"body":"It's taking that no code, low"},{"speaker":"Olivia Montgomery","startTime":2205.92,"endTime":2209.039,"body":"code trend that we've been"},{"speaker":"Olivia Montgomery","startTime":2209.039,"endTime":2213.36,"body":"seeing for a very long time and"},{"speaker":"Olivia Montgomery","startTime":2209.039,"endTime":2213.36,"body":"just like injecting it with ease"},{"speaker":"Olivia Montgomery","startTime":2213.36,"endTime":2214.98,"body":"that we've not ever seen before."},{"speaker":"Olivia Montgomery","startTime":2214.98,"endTime":2216.489,"body":"And that is definitely exciting."},{"speaker":"Olivia Montgomery","startTime":2216.489,"endTime":2219.759,"body":"And I would say that's"},{"speaker":"Olivia Montgomery","startTime":2216.489,"endTime":2219.759,"body":"the near term that I"},{"speaker":"Olivia Montgomery","startTime":2219.88,"endTime":2221.1090000000004,"body":"definitely wanna bring up."},{"speaker":"Olivia Montgomery","startTime":2221.1090000000004,"endTime":2225.579,"body":"It brings up red flags"},{"speaker":"Olivia Montgomery","startTime":2221.1090000000004,"endTime":2225.579,"body":"that I'm seeing for this."},{"speaker":"Olivia Montgomery","startTime":2225.639,"endTime":2227.529,"body":"Just what I'm saying"},{"speaker":"Olivia Montgomery","startTime":2225.639,"endTime":2227.529,"body":"that you, this."},{"speaker":"Olivia Montgomery","startTime":2228.0,"endTime":2231.1200000000003,"body":"Colloquial talking to"},{"speaker":"Olivia Montgomery","startTime":2228.0,"endTime":2231.1200000000003,"body":"computers like a teammate."},{"speaker":"Olivia Montgomery","startTime":2231.4500000000003,"endTime":2235.59,"body":"There's a lot of issues that"},{"speaker":"Olivia Montgomery","startTime":2231.4500000000003,"endTime":2235.59,"body":"I'm seeing that we might be"},{"speaker":"Olivia Montgomery","startTime":2235.59,"endTime":2239.67,"body":"relying on emergent capabilities"},{"speaker":"Olivia Montgomery","startTime":2235.59,"endTime":2239.67,"body":"of these tools, and we're"},{"speaker":"Olivia Montgomery","startTime":2239.67,"endTime":2242.3100000000004,"body":"not really, the marketing"},{"speaker":"Olivia Montgomery","startTime":2239.67,"endTime":2242.3100000000004,"body":"isn't clear that these"},{"speaker":"Olivia Montgomery","startTime":2242.3100000000004,"endTime":2243.48,"body":"are emergent capabilities."},{"speaker":"Olivia Montgomery","startTime":2244.065,"endTime":2247.424,"body":"There's definitely a bit"},{"speaker":"Olivia Montgomery","startTime":2244.065,"endTime":2247.424,"body":"of like muddling of what"},{"speaker":"Olivia Montgomery","startTime":2247.424,"endTime":2249.045,"body":"these tools specifically."},{"speaker":"Olivia Montgomery","startTime":2249.045,"endTime":2251.924,"body":"I'm gonna narrow in on"},{"speaker":"Olivia Montgomery","startTime":2249.045,"endTime":2251.924,"body":"LLMs because they are the"},{"speaker":"Olivia Montgomery","startTime":2251.924,"endTime":2253.424,"body":"biggest near term impact."},{"speaker":"Olivia Montgomery","startTime":2253.784,"endTime":2256.545,"body":"We'll get to the other ones for"},{"speaker":"Olivia Montgomery","startTime":2253.784,"endTime":2256.545,"body":"the longer term in a minute,"},{"speaker":"Olivia Montgomery","startTime":2256.875,"endTime":2258.525,"body":"but the near term is these LLMs."},{"speaker":"Olivia Montgomery","startTime":2258.795,"endTime":2259.844,"body":"We're all using them."},{"speaker":"Olivia Montgomery","startTime":2260.085,"endTime":2263.4440000000004,"body":"Every project manager I know"},{"speaker":"Olivia Montgomery","startTime":2260.085,"endTime":2263.4440000000004,"body":"is using them, especially"},{"speaker":"Olivia Montgomery","startTime":2263.4440000000004,"endTime":2268.335,"body":"to summarize information and"},{"speaker":"Olivia Montgomery","startTime":2263.4440000000004,"endTime":2268.335,"body":"gather data points, analyze"},{"speaker":"Olivia Montgomery","startTime":2268.335,"endTime":2271.154,"body":"data points, and all of that"},{"speaker":"Olivia Montgomery","startTime":2268.335,"endTime":2271.154,"body":"is emergent capabilities."},{"speaker":"Olivia Montgomery","startTime":2271.244,"endTime":2272.835,"body":"And that is not clear right now."},{"speaker":"Olivia Montgomery","startTime":2273.1800000000003,"endTime":2276.9300000000003,"body":"The LLMs are intended to"},{"speaker":"Olivia Montgomery","startTime":2273.1800000000003,"endTime":2276.9300000000003,"body":"generate text or images"},{"speaker":"Olivia Montgomery","startTime":2277.17,"endTime":2279.03,"body":"in a human-like form."},{"speaker":"Olivia Montgomery","startTime":2279.2400000000002,"endTime":2282.3,"body":"They're statistically"},{"speaker":"Olivia Montgomery","startTime":2279.2400000000002,"endTime":2282.3,"body":"predicting word order based"},{"speaker":"Olivia Montgomery","startTime":2282.3,"endTime":2284.46,"body":"on the vast amounts of"},{"speaker":"Olivia Montgomery","startTime":2282.3,"endTime":2284.46,"body":"information that it has."},{"speaker":"Olivia Montgomery","startTime":2284.82,"endTime":2287.4900000000002,"body":"It doesn't know what"},{"speaker":"Olivia Montgomery","startTime":2284.82,"endTime":2287.4900000000002,"body":"summarize means."},{"speaker":"Olivia Montgomery","startTime":2287.88,"endTime":2290.25,"body":"It doesn't even know what"},{"speaker":"Olivia Montgomery","startTime":2287.88,"endTime":2290.25,"body":"the words summarize means."},{"speaker":"Olivia Montgomery","startTime":2290.52,"endTime":2292.59,"body":"You can really break it"},{"speaker":"Olivia Montgomery","startTime":2290.52,"endTime":2292.59,"body":"down like I'm no data"},{"speaker":"Olivia Montgomery","startTime":2292.59,"endTime":2294.0,"body":"scientists and I'm no."},{"speaker":"Olivia Montgomery","startTime":2294.6000000000004,"endTime":2295.73,"body":"So don't come at me."},{"speaker":"Olivia Montgomery","startTime":2295.76,"endTime":2298.2200000000003,"body":"Anybody who's out there like"},{"speaker":"Olivia Montgomery","startTime":2295.76,"endTime":2298.2200000000003,"body":"building their own LLMs."},{"speaker":"Olivia Montgomery","startTime":2298.88,"endTime":2301.25,"body":"But depending on your"},{"speaker":"Olivia Montgomery","startTime":2298.88,"endTime":2301.25,"body":"token, like it can"},{"speaker":"Olivia Montgomery","startTime":2301.25,"endTime":2303.05,"body":"break down your word."},{"speaker":"Olivia Montgomery","startTime":2303.05,"endTime":2304.9100000000003,"body":"Like we'll take disconnect."},{"speaker":"Olivia Montgomery","startTime":2305.51,"endTime":2306.26,"body":"Disconnect."},{"speaker":"Olivia Montgomery","startTime":2306.2900000000004,"endTime":2307.9700000000003,"body":"You are like, oh, I"},{"speaker":"Olivia Montgomery","startTime":2306.2900000000004,"endTime":2307.9700000000003,"body":"know what that means."},{"speaker":"Olivia Montgomery","startTime":2307.9700000000003,"endTime":2308.69,"body":"I got it."},{"speaker":"Olivia Montgomery","startTime":2308.69,"endTime":2309.92,"body":"That's an obvious one."},{"speaker":"Olivia Montgomery","startTime":2309.92,"endTime":2310.9100000000003,"body":"There's a disconnect."},{"speaker":"Olivia Montgomery","startTime":2310.94,"endTime":2312.0800000000004,"body":"There isn't a disconnect."},{"speaker":"Olivia Montgomery","startTime":2312.0800000000004,"endTime":2312.6200000000003,"body":"I got it."},{"speaker":"Olivia Montgomery","startTime":2312.92,"endTime":2314.9,"body":"An LLM doesn't know"},{"speaker":"Olivia Montgomery","startTime":2312.92,"endTime":2314.9,"body":"what disconnect is."},{"speaker":"Olivia Montgomery","startTime":2315.11,"endTime":2318.4100000000003,"body":"It's very likely broken"},{"speaker":"Olivia Montgomery","startTime":2315.11,"endTime":2318.4100000000003,"body":"that down into three tokens,"},{"speaker":"Olivia Montgomery","startTime":2318.6200000000003,"endTime":2323.0600000000004,"body":"dis con and neck, and it's"},{"speaker":"Olivia Montgomery","startTime":2318.6200000000003,"endTime":2323.0600000000004,"body":"using those three tokens."},{"speaker":"Olivia Montgomery","startTime":2323.42,"endTime":2326.5350000000003,"body":"So taking the first one, dis,"},{"speaker":"Olivia Montgomery","startTime":2323.42,"endTime":2326.5350000000003,"body":"it's using that for discount."},{"speaker":"Olivia Montgomery","startTime":2327.1850000000004,"endTime":2330.9350000000004,"body":"So it's like it doesn't know"},{"speaker":"Olivia Montgomery","startTime":2327.1850000000004,"endTime":2330.9350000000004,"body":"what dis means in con, like"},{"speaker":"Olivia Montgomery","startTime":2330.9350000000004,"endTime":2333.7250000000004,"body":"it doesn't know it's using"},{"speaker":"Olivia Montgomery","startTime":2330.9350000000004,"endTime":2333.7250000000004,"body":"that in any other words that"},{"speaker":"Olivia Montgomery","startTime":2333.7250000000004,"endTime":2337.295,"body":"have con, it's that same token"},{"speaker":"Olivia Montgomery","startTime":2333.7250000000004,"endTime":2337.295,"body":"getting, if that makes sense."},{"speaker":"Olivia Montgomery","startTime":2337.295,"endTime":2340.8050000000003,"body":"There's a huge disconnect"},{"speaker":"Olivia Montgomery","startTime":2337.295,"endTime":2340.8050000000003,"body":"between how even an LLM"},{"speaker":"Olivia Montgomery","startTime":2340.8050000000003,"endTime":2342.545,"body":"understands the word disconnect."},{"speaker":"Olivia Montgomery","startTime":2342.9350000000004,"endTime":2345.485,"body":"That's where I see like"},{"speaker":"Olivia Montgomery","startTime":2342.9350000000004,"endTime":2345.485,"body":"my background in like"},{"speaker":"Olivia Montgomery","startTime":2345.905,"endTime":2348.5750000000003,"body":"English literature and"},{"speaker":"Olivia Montgomery","startTime":2345.905,"endTime":2348.5750000000003,"body":"language study language."},{"speaker":"Olivia Montgomery","startTime":2348.815,"endTime":2351.355,"body":"That's where I see this come"},{"speaker":"Olivia Montgomery","startTime":2348.815,"endTime":2351.355,"body":"in of like, I see where it"},{"speaker":"Olivia Montgomery","startTime":2351.355,"endTime":2354.9550000000004,"body":"gets that all mixed up and"},{"speaker":"Olivia Montgomery","startTime":2351.355,"endTime":2354.9550000000004,"body":"that has compounding effects."},{"speaker":"Olivia Montgomery","startTime":2355.4500000000003,"endTime":2358.03,"body":"When, let's say, okay,"},{"speaker":"Olivia Montgomery","startTime":2355.4500000000003,"endTime":2358.03,"body":"I've brought this"},{"speaker":"Olivia Montgomery","startTime":2358.03,"endTime":2359.59,"body":"up very theoretical."},{"speaker":"Olivia Montgomery","startTime":2359.59,"endTime":2362.02,"body":"Let me ground this down,"},{"speaker":"Olivia Montgomery","startTime":2359.59,"endTime":2362.02,"body":"like into an example."},{"speaker":"Olivia Montgomery","startTime":2362.38,"endTime":2364.9,"body":"So you're a project manager"},{"speaker":"Olivia Montgomery","startTime":2362.38,"endTime":2364.9,"body":"and you are getting ready"},{"speaker":"Olivia Montgomery","startTime":2364.9,"endTime":2368.26,"body":"to do a big status update"},{"speaker":"Olivia Montgomery","startTime":2364.9,"endTime":2368.26,"body":"with the business owner."},{"speaker":"Olivia Montgomery","startTime":2368.53,"endTime":2372.07,"body":"So you need to gather all of"},{"speaker":"Olivia Montgomery","startTime":2368.53,"endTime":2372.07,"body":"the statuses from everywhere"},{"speaker":"Olivia Montgomery","startTime":2372.13,"endTime":2373.6000000000004,"body":"that they come at you from."},{"speaker":"Olivia Montgomery","startTime":2373.9300000000003,"endTime":2376.15,"body":"So you're gonna pull"},{"speaker":"Olivia Montgomery","startTime":2373.9300000000003,"endTime":2376.15,"body":"them from your PM tool."},{"speaker":"Olivia Montgomery","startTime":2376.51,"endTime":2379.0,"body":"You probably, I don't know if"},{"speaker":"Olivia Montgomery","startTime":2376.51,"endTime":2379.0,"body":"you're a fan of voice notes."},{"speaker":"Olivia Montgomery","startTime":2379.0,"endTime":2380.2900000000004,"body":"I send a lot of voice notes."},{"speaker":"Olivia Montgomery","startTime":2380.2900000000004,"endTime":2381.07,"body":"I like them."},{"speaker":"Olivia Montgomery","startTime":2381.445,"endTime":2384.4750000000004,"body":"There are companies out there"},{"speaker":"Olivia Montgomery","startTime":2381.445,"endTime":2384.4750000000004,"body":"that are giving people tools"},{"speaker":"Olivia Montgomery","startTime":2384.4750000000004,"endTime":2388.4350000000004,"body":"to like text the voice, dictate"},{"speaker":"Olivia Montgomery","startTime":2384.4750000000004,"endTime":2388.4350000000004,"body":"updates, emails, whatnot."},{"speaker":"Olivia Montgomery","startTime":2388.4350000000004,"endTime":2391.795,"body":"So let's say you've got a"},{"speaker":"Olivia Montgomery","startTime":2388.4350000000004,"endTime":2391.795,"body":"couple voice memos, the updates"},{"speaker":"Olivia Montgomery","startTime":2391.795,"endTime":2394.7050000000004,"body":"from your tool, and you're"},{"speaker":"Olivia Montgomery","startTime":2391.795,"endTime":2394.7050000000004,"body":"gonna put these all together"},{"speaker":"Olivia Montgomery","startTime":2394.7050000000004,"endTime":2397.8250000000003,"body":"into an LLM and be like, help"},{"speaker":"Olivia Montgomery","startTime":2394.7050000000004,"endTime":2397.8250000000003,"body":"me understand what's going"},{"speaker":"Olivia Montgomery","startTime":2397.8250000000003,"endTime":2401.6650000000004,"body":"on so that I can give the"},{"speaker":"Olivia Montgomery","startTime":2397.8250000000003,"endTime":2401.6650000000004,"body":"full status to the business"},{"speaker":"Olivia Montgomery","startTime":2401.6650000000004,"endTime":2402.6850000000004,"body":"owner that I'm meeting with."},{"speaker":"Olivia Montgomery","startTime":2403.045,"endTime":2405.925,"body":"That all sounds great and"},{"speaker":"Olivia Montgomery","startTime":2403.045,"endTime":2405.925,"body":"we are being told that"},{"speaker":"Olivia Montgomery","startTime":2405.925,"endTime":2407.395,"body":"it's fantastic at that."},{"speaker":"Olivia Montgomery","startTime":2407.77,"endTime":2410.65,"body":"By other people, and I am"},{"speaker":"Olivia Montgomery","startTime":2407.77,"endTime":2410.65,"body":"telling you it is not fantastic"},{"speaker":"Olivia Montgomery","startTime":2410.71,"endTime":2414.76,"body":"that there are a lot of really"},{"speaker":"Olivia Montgomery","startTime":2410.71,"endTime":2414.76,"body":"big issues that can happen."},{"speaker":"Olivia Montgomery","startTime":2415.09,"endTime":2418.9,"body":"In general, the LLMs are"},{"speaker":"Olivia Montgomery","startTime":2415.09,"endTime":2418.9,"body":"transforming the information"},{"speaker":"Olivia Montgomery","startTime":2418.9,"endTime":2421.78,"body":"that you're giving, and"},{"speaker":"Olivia Montgomery","startTime":2418.9,"endTime":2421.78,"body":"they tend to take out a"},{"speaker":"Olivia Montgomery","startTime":2421.78,"endTime":2424.0600000000004,"body":"lot of emotional words."},{"speaker":"Olivia Montgomery","startTime":2424.42,"endTime":2427.03,"body":"They tend to take out a"},{"speaker":"Olivia Montgomery","startTime":2424.42,"endTime":2427.03,"body":"lot of sense of urgency."},{"speaker":"Olivia Montgomery","startTime":2427.42,"endTime":2429.13,"body":"They take out a lot of nuance."},{"speaker":"Olivia Montgomery","startTime":2429.13,"endTime":2432.34,"body":"Sometimes they just take"},{"speaker":"Olivia Montgomery","startTime":2429.13,"endTime":2432.34,"body":"out entire sections of what"},{"speaker":"Olivia Montgomery","startTime":2432.34,"endTime":2433.8700000000003,"body":"you've asked it to look at."},{"speaker":"Olivia Montgomery","startTime":2434.3500000000004,"endTime":2438.3700000000003,"body":"And so it will almost"},{"speaker":"Olivia Montgomery","startTime":2434.3500000000004,"endTime":2438.3700000000003,"body":"always soften the language,"},{"speaker":"Olivia Montgomery","startTime":2438.67,"endTime":2440.26,"body":"remove those emotional cues."},{"speaker":"Olivia Montgomery","startTime":2440.5600000000004,"endTime":2445.09,"body":"So an example, let's say"},{"speaker":"Olivia Montgomery","startTime":2440.5600000000004,"endTime":2445.09,"body":"you've got your voice memo, is"},{"speaker":"Olivia Montgomery","startTime":2445.09,"endTime":2448.42,"body":"your boss saying that the new"},{"speaker":"Olivia Montgomery","startTime":2445.09,"endTime":2448.42,"body":"vendor contract that you're"},{"speaker":"Olivia Montgomery","startTime":2448.42,"endTime":2450.88,"body":"waiting on is stuck in legal?"},{"speaker":"Olivia Montgomery","startTime":2451.1800000000003,"endTime":2453.6400000000003,"body":"He is had trouble"},{"speaker":"Olivia Montgomery","startTime":2451.1800000000003,"endTime":2453.6400000000003,"body":"getting a hold of them."},{"speaker":"Olivia Montgomery","startTime":2453.94,"endTime":2456.5800000000004,"body":"You can't move forward"},{"speaker":"Olivia Montgomery","startTime":2453.94,"endTime":2456.5800000000004,"body":"until a legal response."},{"speaker":"Olivia Montgomery","startTime":2457.135,"endTime":2458.635,"body":"And he is not feeling"},{"speaker":"Olivia Montgomery","startTime":2457.135,"endTime":2458.635,"body":"good about it."},{"speaker":"Olivia Montgomery","startTime":2458.9350000000004,"endTime":2461.875,"body":"That'll be the voice note and"},{"speaker":"Olivia Montgomery","startTime":2458.9350000000004,"endTime":2461.875,"body":"then your AI summary, and you'll"},{"speaker":"Olivia Montgomery","startTime":2461.875,"endTime":2465.025,"body":"feed that into the LLM, but"},{"speaker":"Olivia Montgomery","startTime":2461.875,"endTime":2465.025,"body":"then in the status report that"},{"speaker":"Olivia Montgomery","startTime":2465.025,"endTime":2469.105,"body":"it gives you, it'll say vendor"},{"speaker":"Olivia Montgomery","startTime":2465.025,"endTime":2469.105,"body":"contract is in final stages."},{"speaker":"Olivia Montgomery","startTime":2470.275,"endTime":2471.835,"body":"And that's not incorrect."},{"speaker":"Olivia Montgomery","startTime":2472.135,"endTime":2475.465,"body":"It is in the final stages,"},{"speaker":"Olivia Montgomery","startTime":2472.135,"endTime":2475.465,"body":"but it's a tension filled,"},{"speaker":"Olivia Montgomery","startTime":2476.48,"endTime":2477.8050000000003,"body":"frustrating, final stage."},{"speaker":"Olivia Montgomery","startTime":2477.835,"endTime":2479.155,"body":"And you are gonna miss that."},{"speaker":"Olivia Montgomery","startTime":2479.1850000000004,"endTime":2482.215,"body":"You might not even actually"},{"speaker":"Olivia Montgomery","startTime":2479.1850000000004,"endTime":2482.215,"body":"listen to the voice memo because"},{"speaker":"Olivia Montgomery","startTime":2482.395,"endTime":2485.7250000000004,"body":"you are giving the transcript"},{"speaker":"Olivia Montgomery","startTime":2482.395,"endTime":2485.7250000000004,"body":"to the LLM, and you're"},{"speaker":"Olivia Montgomery","startTime":2485.7850000000003,"endTime":2487.315,"body":"expecting it to manage that."},{"speaker":"Olivia Montgomery","startTime":2487.525,"endTime":2490.0750000000003,"body":"So you might even miss"},{"speaker":"Olivia Montgomery","startTime":2487.525,"endTime":2490.0750000000003,"body":"all of that frustration."},{"speaker":"Olivia Montgomery","startTime":2490.405,"endTime":2492.835,"body":"So then you are not gonna share"},{"speaker":"Olivia Montgomery","startTime":2490.405,"endTime":2492.835,"body":"that with the business owner,"},{"speaker":"Olivia Montgomery","startTime":2492.835,"endTime":2495.1150000000002,"body":"and you're not gonna follow"},{"speaker":"Olivia Montgomery","startTime":2492.835,"endTime":2495.1150000000002,"body":"up with your boss, and you're"},{"speaker":"Olivia Montgomery","startTime":2495.1150000000002,"endTime":2497.065,"body":"not gonna try and unblock,"},{"speaker":"Olivia Montgomery","startTime":2495.1150000000002,"endTime":2497.065,"body":"you're just gonna be like,"},{"speaker":"Olivia Montgomery","startTime":2497.0950000000003,"endTime":2498.2050000000004,"body":"oh, it's in the final stages."},{"speaker":"Olivia Montgomery","startTime":2498.565,"endTime":2499.0150000000003,"body":"Cool."},{"speaker":"Olivia Montgomery","startTime":2499.4350000000004,"endTime":2501.0550000000003,"body":"And that happens a lot."},{"speaker":"Olivia Montgomery","startTime":2501.5350000000003,"endTime":2503.485,"body":"And so you really gotta"},{"speaker":"Olivia Montgomery","startTime":2501.5350000000003,"endTime":2503.485,"body":"watch out for that."},{"speaker":"Olivia Montgomery","startTime":2503.755,"endTime":2505.945,"body":"It's going to always"},{"speaker":"Olivia Montgomery","startTime":2503.755,"endTime":2505.945,"body":"soften your language."},{"speaker":"Olivia Montgomery","startTime":2505.9750000000004,"endTime":2507.4750000000004,"body":"It's going to hallucinate."},{"speaker":"Olivia Montgomery","startTime":2507.7450000000003,"endTime":2512.6150000000002,"body":"Hallucination rates are still"},{"speaker":"Olivia Montgomery","startTime":2507.7450000000003,"endTime":2512.6150000000002,"body":"very high, even in proprietary"},{"speaker":"Olivia Montgomery","startTime":2512.6150000000002,"endTime":2516.875,"body":"systems that companies are"},{"speaker":"Olivia Montgomery","startTime":2512.6150000000002,"endTime":2516.875,"body":"doing a fantastic job monitoring"},{"speaker":"Olivia Montgomery","startTime":2517.145,"endTime":2519.635,"body":"and making sure that, you"},{"speaker":"Olivia Montgomery","startTime":2517.145,"endTime":2519.635,"body":"know, they're adjusting"},{"speaker":"Olivia Montgomery","startTime":2519.635,"endTime":2522.5750000000003,"body":"for model drift and all the"},{"speaker":"Olivia Montgomery","startTime":2519.635,"endTime":2522.5750000000003,"body":"technical capabilities, right?"},{"speaker":"Olivia Montgomery","startTime":2522.965,"endTime":2526.385,"body":"But PMs need to know that"},{"speaker":"Olivia Montgomery","startTime":2522.965,"endTime":2526.385,"body":"the odds of that happening"},{"speaker":"Olivia Montgomery","startTime":2526.385,"endTime":2529.715,"body":"are very high, and it's only"},{"speaker":"Olivia Montgomery","startTime":2526.385,"endTime":2529.715,"body":"gonna come back to them."},{"speaker":"Olivia Montgomery","startTime":2530.2850000000003,"endTime":2533.3450000000003,"body":"So these tools don't actually"},{"speaker":"Olivia Montgomery","startTime":2530.2850000000003,"endTime":2533.3450000000003,"body":"know what summarize means."},{"speaker":"Olivia Montgomery","startTime":2533.375,"endTime":2535.5,"body":"It's just trying to give"},{"speaker":"Olivia Montgomery","startTime":2533.375,"endTime":2535.5,"body":"you what it thinks it wants."},{"speaker":"Olivia Montgomery","startTime":2536.3300000000004,"endTime":2538.4900000000002,"body":"So, yeah, we need to know that."},{"speaker":"Olivia Montgomery","startTime":2538.55,"endTime":2540.4700000000003,"body":"Again, I can't like"},{"speaker":"Olivia Montgomery","startTime":2538.55,"endTime":2540.4700000000003,"body":"stress this enough."},{"speaker":"Olivia Montgomery","startTime":2540.4700000000003,"endTime":2541.88,"body":"It's softening language."},{"speaker":"Olivia Montgomery","startTime":2542.15,"endTime":2545.9300000000003,"body":"It's making it seem like"},{"speaker":"Olivia Montgomery","startTime":2542.15,"endTime":2545.9300000000003,"body":"it's misrepresenting a lot"},{"speaker":"Olivia Montgomery","startTime":2545.9300000000003,"endTime":2548.15,"body":"of stuff and that could"},{"speaker":"Olivia Montgomery","startTime":2545.9300000000003,"endTime":2548.15,"body":"bite you in the butt."},{"speaker":"Olivia Montgomery","startTime":2548.1800000000003,"endTime":2550.3700000000003,"body":"I know it's biting"},{"speaker":"Olivia Montgomery","startTime":2548.1800000000003,"endTime":2550.3700000000003,"body":"some of us in the butt."},{"speaker":"Olivia Montgomery","startTime":2550.73,"endTime":2551.9,"body":"I hear about it."},{"speaker":"Galen Low","startTime":2552.0800000000004,"endTime":2553.73,"body":"I hadn't really"},{"speaker":"Galen Low","startTime":2552.0800000000004,"endTime":2553.73,"body":"thought about it too hard"},{"speaker":"Galen Low","startTime":2553.73,"endTime":2557.21,"body":"in terms of like removing"},{"speaker":"Galen Low","startTime":2553.73,"endTime":2557.21,"body":"the emotional content and"},{"speaker":"Galen Low","startTime":2557.21,"endTime":2558.8300000000004,"body":"what impact that might have."},{"speaker":"Galen Low","startTime":2559.1600000000003,"endTime":2561.77,"body":"And I mean, you know, just"},{"speaker":"Galen Low","startTime":2559.1600000000003,"endTime":2561.77,"body":"to nerd out on language and"},{"speaker":"Galen Low","startTime":2561.77,"endTime":2564.53,"body":"linguistics a bit, there's a"},{"speaker":"Galen Low","startTime":2561.77,"endTime":2564.53,"body":"difference between being taught."},{"speaker":"Galen Low","startTime":2565.025,"endTime":2570.695,"body":"Language and training on"},{"speaker":"Galen Low","startTime":2565.025,"endTime":2570.695,"body":"language data and these LLMs"},{"speaker":"Galen Low","startTime":2570.695,"endTime":2572.045,"body":"are so convincing, right?"},{"speaker":"Galen Low","startTime":2572.045,"endTime":2574.5950000000003,"body":"We were talking about leveling"},{"speaker":"Galen Low","startTime":2572.045,"endTime":2574.5950000000003,"body":"the playing field, right?"},{"speaker":"Galen Low","startTime":2574.5950000000003,"endTime":2576.9350000000004,"body":"Everyone's kinda like, oh,"},{"speaker":"Galen Low","startTime":2574.5950000000003,"endTime":2576.9350000000004,"body":"okay, so it's as smart as"},{"speaker":"Galen Low","startTime":2576.9350000000004,"endTime":2578.855,"body":"a human 'cause it responds"},{"speaker":"Galen Low","startTime":2576.9350000000004,"endTime":2578.855,"body":"like a human would."},{"speaker":"Galen Low","startTime":2578.855,"endTime":2580.385,"body":"And yeah, it makes mistakes"},{"speaker":"Galen Low","startTime":2578.855,"endTime":2580.385,"body":"like a human would."},{"speaker":"Galen Low","startTime":2580.385,"endTime":2582.7250000000004,"body":"But basically it's a"},{"speaker":"Galen Low","startTime":2580.385,"endTime":2582.7250000000004,"body":"human, but it's not."},{"speaker":"Galen Low","startTime":2583.1150000000002,"endTime":2584.8250000000003,"body":"And you can see where"},{"speaker":"Galen Low","startTime":2583.1150000000002,"endTime":2584.8250000000003,"body":"the hallucinations."},{"speaker":"Galen Low","startTime":2585.155,"endTime":2587.405,"body":"Come from token by token, right?"},{"speaker":"Galen Low","startTime":2587.405,"endTime":2591.0950000000003,"body":"Like process by process, easily,"},{"speaker":"Galen Low","startTime":2587.405,"endTime":2591.0950000000003,"body":"you know, sent down the wrong"},{"speaker":"Galen Low","startTime":2591.0950000000003,"endTime":2593.9750000000004,"body":"path based on maybe limited"},{"speaker":"Galen Low","startTime":2591.0950000000003,"endTime":2593.9750000000004,"body":"information, limited training,"},{"speaker":"Galen Low","startTime":2593.9750000000004,"endTime":2597.9350000000004,"body":"and just context, but then also"},{"speaker":"Galen Low","startTime":2593.9750000000004,"endTime":2597.9350000000004,"body":"that emotional content, right?"},{"speaker":"Galen Low","startTime":2597.9350000000004,"endTime":2601.1000000000004,"body":"We haven't tracked the nut on"},{"speaker":"Galen Low","startTime":2597.9350000000004,"endTime":2601.1000000000004,"body":"that and what you're saying."},{"speaker":"Galen Low","startTime":2601.925,"endTime":2605.315,"body":"Is a lot of a project manager's"},{"speaker":"Galen Low","startTime":2601.925,"endTime":2605.315,"body":"role is picking up on nuance"},{"speaker":"Galen Low","startTime":2605.6150000000002,"endTime":2609.965,"body":"or funneling emotion, you know,"},{"speaker":"Galen Low","startTime":2605.6150000000002,"endTime":2609.965,"body":"redirecting emotion and sure,"},{"speaker":"Galen Low","startTime":2609.965,"endTime":2613.775,"body":"we do summarize right as in"},{"speaker":"Galen Low","startTime":2609.965,"endTime":2613.775,"body":"like maybe shorten some things"},{"speaker":"Galen Low","startTime":2613.775,"endTime":2617.255,"body":"down, but we also transform"},{"speaker":"Galen Low","startTime":2613.775,"endTime":2617.255,"body":"some of that emotion along the"},{"speaker":"Galen Low","startTime":2617.255,"endTime":2620.2850000000003,"body":"way to say, okay, well listen,"},{"speaker":"Galen Low","startTime":2617.255,"endTime":2620.2850000000003,"body":"I need to shield my team from"},{"speaker":"Galen Low","startTime":2620.2850000000003,"endTime":2622.385,"body":"a bit of this person's angst."},{"speaker":"Galen Low","startTime":2622.695,"endTime":2625.485,"body":"But also they need to know that"},{"speaker":"Galen Low","startTime":2622.695,"endTime":2625.485,"body":"it's urgent and that there's"},{"speaker":"Galen Low","startTime":2625.485,"endTime":2628.125,"body":"tension and that's gonna help"},{"speaker":"Galen Low","startTime":2625.485,"endTime":2628.125,"body":"us sort of get to the goal."},{"speaker":"Galen Low","startTime":2628.1850000000004,"endTime":2630.675,"body":"And it's just so interesting"},{"speaker":"Galen Low","startTime":2628.1850000000004,"endTime":2630.675,"body":"that yeah, you know, you're"},{"speaker":"Galen Low","startTime":2630.675,"endTime":2633.3450000000003,"body":"like, okay, project management"},{"speaker":"Galen Low","startTime":2630.675,"endTime":2633.3450000000003,"body":"software that I bought that"},{"speaker":"Galen Low","startTime":2633.3450000000003,"endTime":2635.9550000000004,"body":"has all the AI features in"},{"speaker":"Galen Low","startTime":2633.3450000000003,"endTime":2635.9550000000004,"body":"it, I guess I'll just dump"},{"speaker":"Galen Low","startTime":2635.9550000000004,"endTime":2639.795,"body":"all these files and you"},{"speaker":"Galen Low","startTime":2635.9550000000004,"endTime":2639.795,"body":"tell me what the status is."},{"speaker":"Galen Low","startTime":2640.1850000000004,"endTime":2643.6650000000004,"body":"And that whole like emotional"},{"speaker":"Galen Low","startTime":2640.1850000000004,"endTime":2643.6650000000004,"body":"bit could be completely missing."},{"speaker":"Galen Low","startTime":2643.695,"endTime":2645.195,"body":"That is terrifying."},{"speaker":"Galen Low","startTime":2645.195,"endTime":2645.945,"body":"Fascinating."},{"speaker":"Galen Low","startTime":2645.945,"endTime":2649.7400000000002,"body":"And my gosh, what an interesting"},{"speaker":"Galen Low","startTime":2645.945,"endTime":2649.7400000000002,"body":"challenge ahead of us, I guess."},{"speaker":"Galen Low","startTime":2650.4350000000004,"endTime":2653.195,"body":"I like your point that"},{"speaker":"Galen Low","startTime":2650.4350000000004,"endTime":2653.195,"body":"this is emergent, right?"},{"speaker":"Galen Low","startTime":2653.195,"endTime":2654.5150000000003,"body":"It's not perfect yet."},{"speaker":"Galen Low","startTime":2654.92,"endTime":2656.57,"body":"This isn't the end,"},{"speaker":"Galen Low","startTime":2654.92,"endTime":2656.57,"body":"it's the beginning."},{"speaker":"Galen Low","startTime":2656.8700000000003,"endTime":2658.76,"body":"And we do need to kind"},{"speaker":"Galen Low","startTime":2656.8700000000003,"endTime":2658.76,"body":"of like factor that"},{"speaker":"Galen Low","startTime":2658.76,"endTime":2660.38,"body":"in to the way we work."},{"speaker":"Olivia Montgomery","startTime":2660.59,"endTime":2661.25,"body":"Absolutely."},{"speaker":"Olivia Montgomery","startTime":2661.25,"endTime":2665.2000000000003,"body":"I think one way you can kind"},{"speaker":"Olivia Montgomery","startTime":2661.25,"endTime":2665.2000000000003,"body":"of, maybe account or limit"},{"speaker":"Olivia Montgomery","startTime":2665.23,"endTime":2668.1400000000003,"body":"that specifically for project"},{"speaker":"Olivia Montgomery","startTime":2665.23,"endTime":2668.1400000000003,"body":"managers because like you"},{"speaker":"Olivia Montgomery","startTime":2668.1400000000003,"endTime":2670.0,"body":"said, we're held accountable."},{"speaker":"Olivia Montgomery","startTime":2670.27,"endTime":2673.42,"body":"If you miss the nuance, if"},{"speaker":"Olivia Montgomery","startTime":2670.27,"endTime":2673.42,"body":"you miss the frustration, when"},{"speaker":"Olivia Montgomery","startTime":2673.42,"endTime":2675.73,"body":"you don't address it, you're"},{"speaker":"Olivia Montgomery","startTime":2673.42,"endTime":2675.73,"body":"held accountable for that."},{"speaker":"Olivia Montgomery","startTime":2676.15,"endTime":2679.4500000000003,"body":"And so we all know like"},{"speaker":"Olivia Montgomery","startTime":2676.15,"endTime":2679.4500000000003,"body":"make sure you're actually"},{"speaker":"Olivia Montgomery","startTime":2679.4500000000003,"endTime":2682.1200000000003,"body":"checking all the inputs that"},{"speaker":"Olivia Montgomery","startTime":2679.4500000000003,"endTime":2682.1200000000003,"body":"you're doing, all of that."},{"speaker":"Olivia Montgomery","startTime":2682.36,"endTime":2683.11,"body":"We know it."},{"speaker":"Olivia Montgomery","startTime":2683.11,"endTime":2685.75,"body":"I don't think it's happening"},{"speaker":"Olivia Montgomery","startTime":2683.11,"endTime":2685.75,"body":"quite enough because there's"},{"speaker":"Olivia Montgomery","startTime":2685.75,"endTime":2689.02,"body":"so much marketing messaging"},{"speaker":"Olivia Montgomery","startTime":2685.75,"endTime":2689.02,"body":"coming at us that these"},{"speaker":"Olivia Montgomery","startTime":2689.02,"endTime":2690.1000000000004,"body":"tools are good at this."},{"speaker":"Olivia Montgomery","startTime":2690.505,"endTime":2692.4550000000004,"body":"And there's not this"},{"speaker":"Olivia Montgomery","startTime":2690.505,"endTime":2692.4550000000004,"body":"clarity that these are"},{"speaker":"Olivia Montgomery","startTime":2692.4550000000004,"endTime":2693.775,"body":"emergent capabilities."},{"speaker":"Olivia Montgomery","startTime":2694.045,"endTime":2697.9150000000004,"body":"If you stick to the generating"},{"speaker":"Olivia Montgomery","startTime":2694.045,"endTime":2697.9150000000004,"body":"aspect, you're probably"},{"speaker":"Olivia Montgomery","startTime":2697.9150000000004,"endTime":2699.1150000000002,"body":"gonna be a bit safer."},{"speaker":"Olivia Montgomery","startTime":2699.4750000000004,"endTime":2703.375,"body":"Or if you're in a company that"},{"speaker":"Olivia Montgomery","startTime":2699.4750000000004,"endTime":2703.375,"body":"has a very advanced, dedicated"},{"speaker":"Olivia Montgomery","startTime":2703.375,"endTime":2708.5350000000003,"body":"team that has not only the LLM"},{"speaker":"Olivia Montgomery","startTime":2703.375,"endTime":2708.5350000000003,"body":"trained on a huge database and"},{"speaker":"Olivia Montgomery","startTime":2708.5350000000003,"endTime":2711.8650000000002,"body":"trained very effectively, but"},{"speaker":"Olivia Montgomery","startTime":2708.5350000000003,"endTime":2711.8650000000002,"body":"they also are putting in a lot"},{"speaker":"Olivia Montgomery","startTime":2711.8650000000002,"endTime":2714.925,"body":"of if then statements, there"},{"speaker":"Olivia Montgomery","startTime":2711.8650000000002,"endTime":2714.925,"body":"are definitely ways that you"},{"speaker":"Olivia Montgomery","startTime":2714.925,"endTime":2717.625,"body":"can improve the reliability."},{"speaker":"Olivia Montgomery","startTime":2717.985,"endTime":2720.895,"body":"But there's also the fact"},{"speaker":"Olivia Montgomery","startTime":2717.985,"endTime":2720.895,"body":"that these are still black"},{"speaker":"Olivia Montgomery","startTime":2720.895,"endTime":2723.655,"body":"box systems, and even the"},{"speaker":"Olivia Montgomery","startTime":2720.895,"endTime":2723.655,"body":"people that are designing"},{"speaker":"Olivia Montgomery","startTime":2723.655,"endTime":2726.3250000000003,"body":"them have come out being like,"},{"speaker":"Olivia Montgomery","startTime":2723.655,"endTime":2726.3250000000003,"body":"yeah, we're not sure why it"},{"speaker":"Olivia Montgomery","startTime":2726.385,"endTime":2728.395,"body":"actually can summarize text."},{"speaker":"Olivia Montgomery","startTime":2728.965,"endTime":2730.585,"body":"We're not sure why"},{"speaker":"Olivia Montgomery","startTime":2728.965,"endTime":2730.585,"body":"it can do that."},{"speaker":"Olivia Montgomery","startTime":2730.585,"endTime":2733.0150000000003,"body":"And you're like, oh gosh,"},{"speaker":"Olivia Montgomery","startTime":2730.585,"endTime":2733.0150000000003,"body":"that's terrifying to me."},{"speaker":"Olivia Montgomery","startTime":2733.855,"endTime":2735.8650000000002,"body":"I know it's not terrifying"},{"speaker":"Olivia Montgomery","startTime":2733.855,"endTime":2735.8650000000002,"body":"to everybody, and that's"},{"speaker":"Olivia Montgomery","startTime":2735.8650000000002,"endTime":2737.4550000000004,"body":"great, but that's scary to me."},{"speaker":"Olivia Montgomery","startTime":2737.815,"endTime":2740.335,"body":"And so I think when you"},{"speaker":"Olivia Montgomery","startTime":2737.815,"endTime":2740.335,"body":"see features, you know,"},{"speaker":"Olivia Montgomery","startTime":2740.335,"endTime":2743.335,"body":"in your PM tool of like"},{"speaker":"Olivia Montgomery","startTime":2740.335,"endTime":2743.335,"body":"the smart suggestions,"},{"speaker":"Olivia Montgomery","startTime":2743.545,"endTime":2744.655,"body":"those aren't so scary."},{"speaker":"Olivia Montgomery","startTime":2744.8650000000002,"endTime":2746.905,"body":"If you're gathering user"},{"speaker":"Olivia Montgomery","startTime":2744.8650000000002,"endTime":2746.905,"body":"requirements and you're"},{"speaker":"Olivia Montgomery","startTime":2746.905,"endTime":2749.3050000000003,"body":"like, okay, yeah, I'm in my"},{"speaker":"Olivia Montgomery","startTime":2746.905,"endTime":2749.3050000000003,"body":"work ticket, and it has a"},{"speaker":"Olivia Montgomery","startTime":2749.3050000000003,"endTime":2752.755,"body":"little prompt of like, hey,"},{"speaker":"Olivia Montgomery","startTime":2749.3050000000003,"endTime":2752.755,"body":"kind of maybe getting rid of"},{"speaker":"Olivia Montgomery","startTime":2752.755,"endTime":2756.2650000000003,"body":"that like blank page anxiety"},{"speaker":"Olivia Montgomery","startTime":2752.755,"endTime":2756.2650000000003,"body":"that we often can have."},{"speaker":"Olivia Montgomery","startTime":2756.4750000000004,"endTime":2760.105,"body":"I think it's fantastic for that,"},{"speaker":"Olivia Montgomery","startTime":2756.4750000000004,"endTime":2760.105,"body":"like generate the first draft."},{"speaker":"Olivia Montgomery","startTime":2760.385,"endTime":2763.8050000000003,"body":"That's kind of my thinking"},{"speaker":"Olivia Montgomery","startTime":2760.385,"endTime":2763.8050000000003,"body":"with the LLMs is I try to"},{"speaker":"Olivia Montgomery","startTime":2763.8050000000003,"endTime":2766.775,"body":"remember that they're generative"},{"speaker":"Olivia Montgomery","startTime":2763.8050000000003,"endTime":2766.775,"body":"AI, so I'm just gonna have"},{"speaker":"Olivia Montgomery","startTime":2766.775,"endTime":2769.985,"body":"it generate a first draft,"},{"speaker":"Olivia Montgomery","startTime":2766.775,"endTime":2769.985,"body":"whatever I'm working on,"},{"speaker":"Olivia Montgomery","startTime":2769.985,"endTime":2772.715,"body":"and they're very effective"},{"speaker":"Olivia Montgomery","startTime":2769.985,"endTime":2772.715,"body":"and pretty good for that."},{"speaker":"Olivia Montgomery","startTime":2772.7450000000003,"endTime":2775.9550000000004,"body":"Anything beyond that capability"},{"speaker":"Olivia Montgomery","startTime":2772.7450000000003,"endTime":2775.9550000000004,"body":"do remember that those"},{"speaker":"Olivia Montgomery","startTime":2775.9550000000004,"endTime":2777.3650000000002,"body":"are emergent capabilities."},{"speaker":"Olivia Montgomery","startTime":2777.3650000000002,"endTime":2778.565,"body":"They're not tested and proven."},{"speaker":"Olivia Montgomery","startTime":2778.565,"endTime":2780.71,"body":"We don't really know even why"},{"speaker":"Olivia Montgomery","startTime":2778.565,"endTime":2780.71,"body":"they're working like that."},{"speaker":"Olivia Montgomery","startTime":2781.375,"endTime":2783.565,"body":"And so, yeah, to be"},{"speaker":"Olivia Montgomery","startTime":2781.375,"endTime":2783.565,"body":"a little careful, but"},{"speaker":"Olivia Montgomery","startTime":2783.565,"endTime":2785.1850000000004,"body":"definitely don't be scared."},{"speaker":"Olivia Montgomery","startTime":2785.485,"endTime":2790.645,"body":"Blank page anxiety is way worse"},{"speaker":"Olivia Montgomery","startTime":2785.485,"endTime":2790.645,"body":"than a hallucination of an AI."},{"speaker":"Olivia Montgomery","startTime":2790.645,"endTime":2792.145,"body":"At least that gets"},{"speaker":"Olivia Montgomery","startTime":2790.645,"endTime":2792.145,"body":"the ball going."},{"speaker":"Olivia Montgomery","startTime":2792.385,"endTime":2794.005,"body":"At least that helps"},{"speaker":"Olivia Montgomery","startTime":2792.385,"endTime":2794.005,"body":"you move forward."},{"speaker":"Olivia Montgomery","startTime":2794.2450000000003,"endTime":2796.735,"body":"So definitely don't be"},{"speaker":"Olivia Montgomery","startTime":2794.2450000000003,"endTime":2796.735,"body":"scared of that, but I think"},{"speaker":"Olivia Montgomery","startTime":2796.735,"endTime":2800.275,"body":"people do need to be aware"},{"speaker":"Olivia Montgomery","startTime":2796.735,"endTime":2800.275,"body":"of, and I think it, like I"},{"speaker":"Olivia Montgomery","startTime":2800.275,"endTime":2803.695,"body":"said in my, I think I have a"},{"speaker":"Olivia Montgomery","startTime":2800.275,"endTime":2803.695,"body":"kind of unique perspective."},{"speaker":"Olivia Montgomery","startTime":2803.985,"endTime":2807.795,"body":"With my language and linguistics"},{"speaker":"Olivia Montgomery","startTime":2803.985,"endTime":2807.795,"body":"background, and I use AI tools"},{"speaker":"Olivia Montgomery","startTime":2807.795,"endTime":2811.5150000000003,"body":"all day, every day, and we"},{"speaker":"Olivia Montgomery","startTime":2807.795,"endTime":2811.5150000000003,"body":"study and research this and"},{"speaker":"Olivia Montgomery","startTime":2811.7850000000003,"endTime":2814.4550000000004,"body":"I've worked on a lot of IT"},{"speaker":"Olivia Montgomery","startTime":2811.7850000000003,"endTime":2814.4550000000004,"body":"teams and I know kind of the"},{"speaker":"Olivia Montgomery","startTime":2814.485,"endTime":2815.46,"body":"technical side of it, so it's."},{"speaker":"Olivia Montgomery","startTime":2816.085,"endTime":2818.3900000000003,"body":"Definitely kind of a unique"},{"speaker":"Olivia Montgomery","startTime":2816.085,"endTime":2818.3900000000003,"body":"perspective that I hope, and"},{"speaker":"Olivia Montgomery","startTime":2818.3900000000003,"endTime":2821.9900000000002,"body":"I'm, I hope people kind of"},{"speaker":"Olivia Montgomery","startTime":2818.3900000000003,"endTime":2821.9900000000002,"body":"don't be scared, but know"},{"speaker":"Olivia Montgomery","startTime":2822.2900000000004,"endTime":2824.51,"body":"that we don't fully know how"},{"speaker":"Olivia Montgomery","startTime":2822.2900000000004,"endTime":2824.51,"body":"these things are working."},{"speaker":"Olivia Montgomery","startTime":2824.8100000000004,"endTime":2828.53,"body":"I would not rely on it for"},{"speaker":"Olivia Montgomery","startTime":2824.8100000000004,"endTime":2828.53,"body":"your full status report."},{"speaker":"Olivia Montgomery","startTime":2828.8900000000003,"endTime":2830.51,"body":"I really liked your"},{"speaker":"Olivia Montgomery","startTime":2828.8900000000003,"endTime":2830.51,"body":"example of like."},{"speaker":"Olivia Montgomery","startTime":2830.77,"endTime":2833.1400000000003,"body":"You can write out maybe"},{"speaker":"Olivia Montgomery","startTime":2830.77,"endTime":2833.1400000000003,"body":"your status report and be"},{"speaker":"Olivia Montgomery","startTime":2833.1400000000003,"endTime":2835.21,"body":"like, all right, help me"},{"speaker":"Olivia Montgomery","startTime":2833.1400000000003,"endTime":2835.21,"body":"tailor this to the business"},{"speaker":"Olivia Montgomery","startTime":2835.21,"endTime":2837.76,"body":"owner and then tailor this"},{"speaker":"Olivia Montgomery","startTime":2835.21,"endTime":2837.76,"body":"information to my team."},{"speaker":"Olivia Montgomery","startTime":2837.9700000000003,"endTime":2840.4300000000003,"body":"Because yeah, both those people,"},{"speaker":"Olivia Montgomery","startTime":2837.9700000000003,"endTime":2840.4300000000003,"body":"both those groups need different"},{"speaker":"Olivia Montgomery","startTime":2840.4300000000003,"endTime":2842.65,"body":"information, different types"},{"speaker":"Olivia Montgomery","startTime":2840.4300000000003,"endTime":2842.65,"body":"of information, different"},{"speaker":"Olivia Montgomery","startTime":2842.65,"endTime":2845.4100000000003,"body":"aspects of the information,"},{"speaker":"Olivia Montgomery","startTime":2842.65,"endTime":2845.4100000000003,"body":"and it can help you with that."},{"speaker":"Olivia Montgomery","startTime":2845.65,"endTime":2847.9900000000002,"body":"But don't rely on it fully"},{"speaker":"Olivia Montgomery","startTime":2845.65,"endTime":2847.9900000000002,"body":"and don't trust it fully."},{"speaker":"Olivia Montgomery","startTime":2848.05,"endTime":2849.82,"body":"Absolutely do not trust it."},{"speaker":"Olivia Montgomery","startTime":2850.21,"endTime":2853.9300000000003,"body":"The other thing to do is they're"},{"speaker":"Olivia Montgomery","startTime":2850.21,"endTime":2853.9300000000003,"body":"so convincing because they"},{"speaker":"Olivia Montgomery","startTime":2854.3500000000004,"endTime":2855.7000000000003,"body":"were designed to be convincing."},{"speaker":"Olivia Montgomery","startTime":2856.19,"endTime":2859.4300000000003,"body":"If you showed up and you use"},{"speaker":"Olivia Montgomery","startTime":2856.19,"endTime":2859.4300000000003,"body":"a LLM and it, you know, had an"},{"speaker":"Olivia Montgomery","startTime":2859.4300000000003,"endTime":2864.02,"body":"attitude or you knew that it"},{"speaker":"Olivia Montgomery","startTime":2859.4300000000003,"endTime":2864.02,"body":"was wrong or it admitted, oh,"},{"speaker":"Olivia Montgomery","startTime":2864.02,"endTime":2866.4500000000003,"body":"I don't know, you're probably"},{"speaker":"Olivia Montgomery","startTime":2864.02,"endTime":2866.4500000000003,"body":"not gonna use it again."},{"speaker":"Olivia Montgomery","startTime":2866.7900000000004,"endTime":2869.1600000000003,"body":"And that's the opposite"},{"speaker":"Olivia Montgomery","startTime":2866.7900000000004,"endTime":2869.1600000000003,"body":"of what is desired."},{"speaker":"Olivia Montgomery","startTime":2869.46,"endTime":2873.03,"body":"So it sounds convincing on"},{"speaker":"Olivia Montgomery","startTime":2869.46,"endTime":2873.03,"body":"purpose, but know that's just"},{"speaker":"Olivia Montgomery","startTime":2873.03,"endTime":2877.05,"body":"kind of, it's like getting"},{"speaker":"Olivia Montgomery","startTime":2873.03,"endTime":2877.05,"body":"you to use it tactic not"},{"speaker":"Olivia Montgomery","startTime":2877.05,"endTime":2878.6400000000003,"body":"because it actually knows."},{"speaker":"Olivia Montgomery","startTime":2879.105,"endTime":2881.145,"body":"And can do what you're"},{"speaker":"Olivia Montgomery","startTime":2879.105,"endTime":2881.145,"body":"asking it to do."},{"speaker":"Galen Low","startTime":2881.4750000000004,"endTime":2882.9750000000004,"body":"You know, as"},{"speaker":"Galen Low","startTime":2881.4750000000004,"endTime":2882.9750000000004,"body":"we go through this, it's"},{"speaker":"Galen Low","startTime":2882.9750000000004,"endTime":2886.1850000000004,"body":"becoming obvious why"},{"speaker":"Galen Low","startTime":2882.9750000000004,"endTime":2886.1850000000004,"body":"adoption was one of the top"},{"speaker":"Galen Low","startTime":2886.1850000000004,"endTime":2888.1650000000004,"body":"challenges in your report."},{"speaker":"Galen Low","startTime":2888.1650000000004,"endTime":2891.5550000000003,"body":"Because we're coming down to"},{"speaker":"Galen Low","startTime":2888.1650000000004,"endTime":2891.5550000000003,"body":"like these mandates of just do"},{"speaker":"Galen Low","startTime":2891.5550000000003,"endTime":2893.085,"body":"AI, there's pressure everywhere."},{"speaker":"Galen Low","startTime":2893.3250000000003,"endTime":2895.605,"body":"People aren't sure you know what"},{"speaker":"Galen Low","startTime":2893.3250000000003,"endTime":2895.605,"body":"they're expected to do with it."},{"speaker":"Galen Low","startTime":2895.605,"endTime":2897.6150000000002,"body":"When they're at work, that"},{"speaker":"Galen Low","startTime":2895.605,"endTime":2897.6150000000002,"body":"little voice in their head is"},{"speaker":"Galen Low","startTime":2897.6150000000002,"endTime":2900.045,"body":"going like, well, you probably"},{"speaker":"Galen Low","startTime":2897.6150000000002,"endTime":2900.045,"body":"shouldn't have to do that."},{"speaker":"Galen Low","startTime":2900.045,"endTime":2902.4150000000004,"body":"Just dump all those files"},{"speaker":"Galen Low","startTime":2900.045,"endTime":2902.4150000000004,"body":"into the LLM and like,"},{"speaker":"Galen Low","startTime":2902.4150000000004,"endTime":2904.0350000000003,"body":"that's probably what"},{"speaker":"Galen Low","startTime":2902.4150000000004,"endTime":2904.0350000000003,"body":"people expect of you."},{"speaker":"Galen Low","startTime":2904.44,"endTime":2906.75,"body":"We're not necessarily having"},{"speaker":"Galen Low","startTime":2904.44,"endTime":2906.75,"body":"that dialogue all the time."},{"speaker":"Galen Low","startTime":2906.75,"endTime":2909.1200000000003,"body":"The education training ourselves"},{"speaker":"Galen Low","startTime":2906.75,"endTime":2909.1200000000003,"body":"about how the technology"},{"speaker":"Galen Low","startTime":2909.1200000000003,"endTime":2912.09,"body":"works and what we do and"},{"speaker":"Galen Low","startTime":2909.1200000000003,"endTime":2912.09,"body":"don't know about it, and how"},{"speaker":"Galen Low","startTime":2912.09,"endTime":2913.92,"body":"we guide how we use it today."},{"speaker":"Galen Low","startTime":2914.28,"endTime":2916.38,"body":"I wondered if we could look"},{"speaker":"Galen Low","startTime":2914.28,"endTime":2916.38,"body":"a bit deeper into the future."},{"speaker":"Galen Low","startTime":2916.38,"endTime":2917.67,"body":"We're talking about"},{"speaker":"Galen Low","startTime":2916.38,"endTime":2917.67,"body":"some near term stuff."},{"speaker":"Galen Low","startTime":2917.9700000000003,"endTime":2920.3700000000003,"body":"We're talking about generative"},{"speaker":"Galen Low","startTime":2917.9700000000003,"endTime":2920.3700000000003,"body":"AI, but you know, I think"},{"speaker":"Galen Low","startTime":2920.6400000000003,"endTime":2923.34,"body":"still that looming elephant"},{"speaker":"Galen Low","startTime":2920.6400000000003,"endTime":2923.34,"body":"in the room over the past"},{"speaker":"Galen Low","startTime":2923.34,"endTime":2926.6400000000003,"body":"few months has been like"},{"speaker":"Galen Low","startTime":2923.34,"endTime":2926.6400000000003,"body":"agentic AI, agentic features"},{"speaker":"Galen Low","startTime":2926.6400000000003,"endTime":2928.5600000000004,"body":"are making their way into"},{"speaker":"Galen Low","startTime":2926.6400000000003,"endTime":2928.5600000000004,"body":"project management software."},{"speaker":"Galen Low","startTime":2928.8300000000004,"endTime":2930.57,"body":"Where does that take us"},{"speaker":"Galen Low","startTime":2928.8300000000004,"endTime":2930.57,"body":"and like what does it"},{"speaker":"Galen Low","startTime":2930.57,"endTime":2932.55,"body":"mean for us in the future?"},{"speaker":"Galen Low","startTime":2932.5800000000004,"endTime":2933.1800000000003,"body":"Future us."},{"speaker":"Olivia Montgomery","startTime":2933.59,"endTime":2934.5600000000004,"body":"Future us."},{"speaker":"Olivia Montgomery","startTime":2934.59,"endTime":2937.78,"body":"Yeah, so I am definitely"},{"speaker":"Olivia Montgomery","startTime":2934.59,"endTime":2937.78,"body":"very excited about future us."},{"speaker":"Olivia Montgomery","startTime":2938.4300000000003,"endTime":2940.11,"body":"Current dust, it's"},{"speaker":"Olivia Montgomery","startTime":2938.4300000000003,"endTime":2940.11,"body":"a little chaotic."},{"speaker":"Olivia Montgomery","startTime":2940.3900000000003,"endTime":2942.69,"body":"Future us, I'm"},{"speaker":"Olivia Montgomery","startTime":2940.3900000000003,"endTime":2942.69,"body":"really excited for."},{"speaker":"Olivia Montgomery","startTime":2942.75,"endTime":2947.5800000000004,"body":"I think agentic AI to kind"},{"speaker":"Olivia Montgomery","startTime":2942.75,"endTime":2947.5800000000004,"body":"of level set what that means."},{"speaker":"Olivia Montgomery","startTime":2947.82,"endTime":2949.8,"body":"It means a lot of things to"},{"speaker":"Olivia Montgomery","startTime":2947.82,"endTime":2949.8,"body":"a lot of different people."},{"speaker":"Olivia Montgomery","startTime":2950.0400000000004,"endTime":2952.92,"body":"So within your organization,"},{"speaker":"Olivia Montgomery","startTime":2950.0400000000004,"endTime":2952.92,"body":"your IT team hopefully is"},{"speaker":"Olivia Montgomery","startTime":2952.92,"endTime":2955.8,"body":"defining that for you and"},{"speaker":"Olivia Montgomery","startTime":2952.92,"endTime":2955.8,"body":"the vendor, if they're"},{"speaker":"Olivia Montgomery","startTime":2955.8,"endTime":2958.38,"body":"offering, if they're selling"},{"speaker":"Olivia Montgomery","startTime":2955.8,"endTime":2958.38,"body":"Agentic AI, that they're"},{"speaker":"Olivia Montgomery","startTime":2958.38,"endTime":2962.1000000000004,"body":"defining what that actually"},{"speaker":"Olivia Montgomery","startTime":2958.38,"endTime":2962.1000000000004,"body":"means for you in general."},{"speaker":"Olivia Montgomery","startTime":2962.2200000000003,"endTime":2963.8100000000004,"body":"We're not quite there."},{"speaker":"Olivia Montgomery","startTime":2964.2450000000003,"endTime":2967.905,"body":"So if you are getting marketed"},{"speaker":"Olivia Montgomery","startTime":2964.2450000000003,"endTime":2967.905,"body":"that, hey, we've got genic"},{"speaker":"Olivia Montgomery","startTime":2967.905,"endTime":2972.135,"body":"AI fully ready to go, I would"},{"speaker":"Olivia Montgomery","startTime":2967.905,"endTime":2972.135,"body":"be very critical of that"},{"speaker":"Olivia Montgomery","startTime":2972.135,"endTime":2975.255,"body":"offering and really dive into"},{"speaker":"Olivia Montgomery","startTime":2972.135,"endTime":2975.255,"body":"the technical aspects of that."},{"speaker":"Olivia Montgomery","startTime":2975.525,"endTime":2980.835,"body":"We're not there yet, so this"},{"speaker":"Olivia Montgomery","startTime":2975.525,"endTime":2980.835,"body":"Agentic AI fully sits in"},{"speaker":"Olivia Montgomery","startTime":2980.835,"endTime":2982.3650000000002,"body":"the like longer, near term."},{"speaker":"Olivia Montgomery","startTime":2982.3650000000002,"endTime":2984.195,"body":"It's not here yet anyway."},{"speaker":"Olivia Montgomery","startTime":2984.635,"endTime":2989.0400000000004,"body":"Agentic AI is going to be where"},{"speaker":"Olivia Montgomery","startTime":2984.635,"endTime":2989.0400000000004,"body":"the system can kind of make"},{"speaker":"Olivia Montgomery","startTime":2989.0400000000004,"endTime":2994.2000000000003,"body":"decisions and execute tasks"},{"speaker":"Olivia Montgomery","startTime":2989.0400000000004,"endTime":2994.2000000000003,"body":"at a pretty complicated flow."},{"speaker":"Olivia Montgomery","startTime":2994.4700000000003,"endTime":2998.7900000000004,"body":"Ideally, we would like to be"},{"speaker":"Olivia Montgomery","startTime":2994.4700000000003,"endTime":2998.7900000000004,"body":"able to be like, Hey, book me"},{"speaker":"Olivia Montgomery","startTime":2998.7900000000004,"endTime":3004.4,"body":"a family vacation to Greece in"},{"speaker":"Olivia Montgomery","startTime":2998.7900000000004,"endTime":3004.4,"body":"October, and then it can go, it"},{"speaker":"Olivia Montgomery","startTime":3004.4,"endTime":3007.01,"body":"can check your calendars, the"},{"speaker":"Olivia Montgomery","startTime":3004.4,"endTime":3007.01,"body":"calendars of everybody that you"},{"speaker":"Olivia Montgomery","startTime":3007.01,"endTime":3010.8500000000004,"body":"wanna invite and negotiate the"},{"speaker":"Olivia Montgomery","startTime":3007.01,"endTime":3010.8500000000004,"body":"best rates for a car rental."},{"speaker":"Olivia Montgomery","startTime":3010.8500000000004,"endTime":3012.02,"body":"Find the best flights."},{"speaker":"Olivia Montgomery","startTime":3012.3500000000004,"endTime":3014.36,"body":"Go and do all of that."},{"speaker":"Olivia Montgomery","startTime":3014.63,"endTime":3017.57,"body":"Act as like your personal"},{"speaker":"Olivia Montgomery","startTime":3014.63,"endTime":3017.57,"body":"agent and go and make all"},{"speaker":"Olivia Montgomery","startTime":3017.57,"endTime":3020.0,"body":"those decisions for you, and"},{"speaker":"Olivia Montgomery","startTime":3017.57,"endTime":3020.0,"body":"then come back and be like,"},{"speaker":"Olivia Montgomery","startTime":3020.0,"endTime":3021.2000000000003,"body":"all right, here's your trip."},{"speaker":"Olivia Montgomery","startTime":3021.2000000000003,"endTime":3022.19,"body":"It's done."},{"speaker":"Olivia Montgomery","startTime":3022.7000000000003,"endTime":3026.51,"body":"And that is exciting and I"},{"speaker":"Olivia Montgomery","startTime":3022.7000000000003,"endTime":3026.51,"body":"hope we get there someday."},{"speaker":"Olivia Montgomery","startTime":3026.96,"endTime":3028.789,"body":"And that is kind of the"},{"speaker":"Olivia Montgomery","startTime":3026.96,"endTime":3028.789,"body":"goal that we're looking at."},{"speaker":"Olivia Montgomery","startTime":3029.21,"endTime":3032.8100000000004,"body":"I think things like the NLP,"},{"speaker":"Olivia Montgomery","startTime":3029.21,"endTime":3032.8100000000004,"body":"the natural language processing,"},{"speaker":"Olivia Montgomery","startTime":3032.8100000000004,"endTime":3036.4950000000003,"body":"this ability of non-techies to"},{"speaker":"Olivia Montgomery","startTime":3032.8100000000004,"endTime":3036.4950000000003,"body":"be able to talk to computers."},{"speaker":"Olivia Montgomery","startTime":3037.385,"endTime":3040.355,"body":"Do no code or low"},{"speaker":"Olivia Montgomery","startTime":3037.385,"endTime":3040.355,"body":"code automations."},{"speaker":"Olivia Montgomery","startTime":3040.385,"endTime":3042.9950000000003,"body":"Even now we can"},{"speaker":"Olivia Montgomery","startTime":3040.385,"endTime":3042.9950000000003,"body":"see that happening."},{"speaker":"Olivia Montgomery","startTime":3043.2050000000004,"endTime":3045.965,"body":"We can build out our workflows"},{"speaker":"Olivia Montgomery","startTime":3043.2050000000004,"endTime":3045.965,"body":"now and that's going to"},{"speaker":"Olivia Montgomery","startTime":3046.2650000000003,"endTime":3048.065,"body":"hopefully cross systems."},{"speaker":"Olivia Montgomery","startTime":3048.3650000000002,"endTime":3051.545,"body":"So right now, maybe your"},{"speaker":"Olivia Montgomery","startTime":3048.3650000000002,"endTime":3051.545,"body":"PM tool, you can build your"},{"speaker":"Olivia Montgomery","startTime":3051.545,"endTime":3054.5150000000003,"body":"workflow, but it doesn't"},{"speaker":"Olivia Montgomery","startTime":3051.545,"endTime":3054.5150000000003,"body":"carry across, likely, it"},{"speaker":"Olivia Montgomery","startTime":3054.5150000000003,"endTime":3058.715,"body":"doesn't carry across your CRM"},{"speaker":"Olivia Montgomery","startTime":3054.5150000000003,"endTime":3058.715,"body":"and across your email, your"},{"speaker":"Olivia Montgomery","startTime":3058.715,"endTime":3060.545,"body":"calendar, et cetera, et cetera."},{"speaker":"Olivia Montgomery","startTime":3060.755,"endTime":3064.2050000000004,"body":"But it will continue to"},{"speaker":"Olivia Montgomery","startTime":3060.755,"endTime":3064.2050000000004,"body":"increase those capabilities"},{"speaker":"Olivia Montgomery","startTime":3064.2050000000004,"endTime":3066.425,"body":"and that's where we're gonna"},{"speaker":"Olivia Montgomery","startTime":3064.2050000000004,"endTime":3066.425,"body":"get closer to Agentic AI."},{"speaker":"Olivia Montgomery","startTime":3066.835,"endTime":3069.8650000000002,"body":"So you're going to be able"},{"speaker":"Olivia Montgomery","startTime":3066.835,"endTime":3069.8650000000002,"body":"to say, Hey, like I said,"},{"speaker":"Olivia Montgomery","startTime":3069.8650000000002,"endTime":3073.0150000000003,"body":"that example book my Family"},{"speaker":"Olivia Montgomery","startTime":3069.8650000000002,"endTime":3073.0150000000003,"body":"Vacation Degrees in October."},{"speaker":"Olivia Montgomery","startTime":3073.465,"endTime":3077.3650000000002,"body":"Now that prompt that I just"},{"speaker":"Olivia Montgomery","startTime":3073.465,"endTime":3077.3650000000002,"body":"said is also kind of what"},{"speaker":"Olivia Montgomery","startTime":3077.3650000000002,"endTime":3081.775,"body":"Vibe coding is and vibe coding"},{"speaker":"Olivia Montgomery","startTime":3077.3650000000002,"endTime":3081.775,"body":"is this like new-ish thing."},{"speaker":"Olivia Montgomery","startTime":3081.775,"endTime":3084.445,"body":"Like if you're not a developer,"},{"speaker":"Olivia Montgomery","startTime":3081.775,"endTime":3084.445,"body":"you might not have heard this."},{"speaker":"Olivia Montgomery","startTime":3085.25,"endTime":3090.2000000000003,"body":"If you are on a like really"},{"speaker":"Olivia Montgomery","startTime":3085.25,"endTime":3090.2000000000003,"body":"new team or a, I should say,"},{"speaker":"Olivia Montgomery","startTime":3090.2000000000003,"endTime":3093.02,"body":"a new team using these tools,"},{"speaker":"Olivia Montgomery","startTime":3090.2000000000003,"endTime":3093.02,"body":"you might be vibe, coding"},{"speaker":"Olivia Montgomery","startTime":3093.02,"endTime":3095.8700000000003,"body":"and not knowing, but anyway,"},{"speaker":"Olivia Montgomery","startTime":3093.02,"endTime":3095.8700000000003,"body":"vibe coding, just a level"},{"speaker":"Olivia Montgomery","startTime":3095.8700000000003,"endTime":3100.94,"body":"set is using plain language"},{"speaker":"Olivia Montgomery","startTime":3095.8700000000003,"endTime":3100.94,"body":"as your prompt, and then the"},{"speaker":"Olivia Montgomery","startTime":3100.94,"endTime":3104.42,"body":"computer is the one that's"},{"speaker":"Olivia Montgomery","startTime":3100.94,"endTime":3104.42,"body":"doing the actual building of"},{"speaker":"Olivia Montgomery","startTime":3104.42,"endTime":3106.46,"body":"what the logic needs to be."},{"speaker":"Olivia Montgomery","startTime":3106.835,"endTime":3109.655,"body":"It's not vibe coding like, oh"},{"speaker":"Olivia Montgomery","startTime":3106.835,"endTime":3109.655,"body":"I'm gonna make a cool vibe."},{"speaker":"Olivia Montgomery","startTime":3109.7450000000003,"endTime":3111.635,"body":"Or like, oh, I'm in a good mood."},{"speaker":"Olivia Montgomery","startTime":3111.635,"endTime":3113.105,"body":"This is gonna be so fun."},{"speaker":"Olivia Montgomery","startTime":3113.3450000000003,"endTime":3117.6650000000004,"body":"Or, I want the output to be, you"},{"speaker":"Olivia Montgomery","startTime":3113.3450000000003,"endTime":3117.6650000000004,"body":"know, really like hipster cool."},{"speaker":"Olivia Montgomery","startTime":3117.6650000000004,"endTime":3118.925,"body":"It's not that kind of vibe."},{"speaker":"Olivia Montgomery","startTime":3119.2850000000003,"endTime":3121.445,"body":"Vibe coding is definitely"},{"speaker":"Olivia Montgomery","startTime":3119.2850000000003,"endTime":3121.445,"body":"more just using your plain"},{"speaker":"Olivia Montgomery","startTime":3121.445,"endTime":3123.4550000000004,"body":"language, Hey, book me a trip."},{"speaker":"Olivia Montgomery","startTime":3123.695,"endTime":3126.9950000000003,"body":"But then the amount of"},{"speaker":"Olivia Montgomery","startTime":3123.695,"endTime":3126.9950000000003,"body":"logic that is behind"},{"speaker":"Olivia Montgomery","startTime":3126.9950000000003,"endTime":3130.6850000000004,"body":"something so simple as"},{"speaker":"Olivia Montgomery","startTime":3126.9950000000003,"endTime":3130.6850000000004,"body":"that is insanely complex."},{"speaker":"Olivia Montgomery","startTime":3131.2400000000002,"endTime":3133.67,"body":"Most everybody here has"},{"speaker":"Olivia Montgomery","startTime":3131.2400000000002,"endTime":3133.67,"body":"booked a family vacation."},{"speaker":"Olivia Montgomery","startTime":3133.7000000000003,"endTime":3135.86,"body":"We know it is insane."},{"speaker":"Olivia Montgomery","startTime":3135.86,"endTime":3138.44,"body":"And so to think that we can just"},{"speaker":"Olivia Montgomery","startTime":3135.86,"endTime":3138.44,"body":"like pass that off to somebody"},{"speaker":"Olivia Montgomery","startTime":3138.44,"endTime":3142.8500000000004,"body":"else, to a computer is exciting,"},{"speaker":"Olivia Montgomery","startTime":3138.44,"endTime":3142.8500000000004,"body":"but also, you know, it's gonna"},{"speaker":"Olivia Montgomery","startTime":3142.8500000000004,"endTime":3145.3700000000003,"body":"be fraught with issues and"},{"speaker":"Olivia Montgomery","startTime":3142.8500000000004,"endTime":3145.3700000000003,"body":"it's really complicated stuff."},{"speaker":"Olivia Montgomery","startTime":3145.4,"endTime":3149.6000000000004,"body":"So we'll see that it's gonna"},{"speaker":"Olivia Montgomery","startTime":3145.4,"endTime":3149.6000000000004,"body":"have the same risks because"},{"speaker":"Olivia Montgomery","startTime":3149.6000000000004,"endTime":3152.5400000000004,"body":"again, if you're vibe coating,"},{"speaker":"Olivia Montgomery","startTime":3149.6000000000004,"endTime":3152.5400000000004,"body":"even now we're seeing this"},{"speaker":"Olivia Montgomery","startTime":3152.5400000000004,"endTime":3153.395,"body":"issue with vibe coating."},{"speaker":"Olivia Montgomery","startTime":3153.965,"endTime":3156.545,"body":"The same words don't always"},{"speaker":"Olivia Montgomery","startTime":3153.965,"endTime":3156.545,"body":"mean the same to everybody."},{"speaker":"Olivia Montgomery","startTime":3156.875,"endTime":3159.0950000000003,"body":"And so you can be like, oh,"},{"speaker":"Olivia Montgomery","startTime":3156.875,"endTime":3159.0950000000003,"body":"book me a family vacation."},{"speaker":"Olivia Montgomery","startTime":3159.0950000000003,"endTime":3162.425,"body":"And even if you do specify"},{"speaker":"Olivia Montgomery","startTime":3159.0950000000003,"endTime":3162.425,"body":"the four people you want"},{"speaker":"Olivia Montgomery","startTime":3162.4550000000004,"endTime":3166.175,"body":"invited, the AI can't go and"},{"speaker":"Olivia Montgomery","startTime":3162.4550000000004,"endTime":3166.175,"body":"actually like confirm that"},{"speaker":"Olivia Montgomery","startTime":3166.175,"endTime":3168.905,"body":"those four people want to go,"},{"speaker":"Olivia Montgomery","startTime":3166.175,"endTime":3168.905,"body":"that they want to do that."},{"speaker":"Olivia Montgomery","startTime":3169.1150000000002,"endTime":3171.815,"body":"There's so much"},{"speaker":"Olivia Montgomery","startTime":3169.1150000000002,"endTime":3171.815,"body":"connective tissue that"},{"speaker":"Olivia Montgomery","startTime":3171.815,"endTime":3173.195,"body":"gets lost and nuance."},{"speaker":"Olivia Montgomery","startTime":3173.195,"endTime":3173.7650000000003,"body":"It gets lost."},{"speaker":"Olivia Montgomery","startTime":3173.7650000000003,"endTime":3174.71,"body":"And emotions that get lost."},{"speaker":"Olivia Montgomery","startTime":3175.3700000000003,"endTime":3178.4300000000003,"body":"It's gonna feel good that it"},{"speaker":"Olivia Montgomery","startTime":3175.3700000000003,"endTime":3178.4300000000003,"body":"performed the task and gave you"},{"speaker":"Olivia Montgomery","startTime":3178.4300000000003,"endTime":3179.84,"body":"the output at the immediacy."},{"speaker":"Olivia Montgomery","startTime":3180.11,"endTime":3183.38,"body":"But when you go and you go"},{"speaker":"Olivia Montgomery","startTime":3180.11,"endTime":3183.38,"body":"on that family vacation,"},{"speaker":"Olivia Montgomery","startTime":3183.38,"endTime":3184.6400000000003,"body":"that AI booked for you, whew."},{"speaker":"Olivia Montgomery","startTime":3185.3,"endTime":3187.73,"body":"You might have an"},{"speaker":"Olivia Montgomery","startTime":3185.3,"endTime":3187.73,"body":"interesting time."},{"speaker":"Olivia Montgomery","startTime":3188.09,"endTime":3189.77,"body":"You might not know"},{"speaker":"Olivia Montgomery","startTime":3188.09,"endTime":3189.77,"body":"what's coming up."},{"speaker":"Galen Low","startTime":3189.9500000000003,"endTime":3191.78,"body":"It's like getting"},{"speaker":"Galen Low","startTime":3189.9500000000003,"endTime":3191.78,"body":"in a Waymo today, right?"},{"speaker":"Galen Low","startTime":3191.78,"endTime":3193.0400000000004,"body":"It's like a bit of a gamble."},{"speaker":"Galen Low","startTime":3193.0400000000004,"endTime":3195.44,"body":"It's like kind of proven, but"},{"speaker":"Galen Low","startTime":3193.0400000000004,"endTime":3195.44,"body":"it's like a bit of a gamble."},{"speaker":"Olivia Montgomery","startTime":3195.8,"endTime":3196.0400000000004,"body":"Yep."},{"speaker":"Olivia Montgomery","startTime":3196.4,"endTime":3197.15,"body":"Yeah, absolutely."},{"speaker":"Olivia Montgomery","startTime":3197.15,"endTime":3198.4300000000003,"body":"And there's a lot of bias."},{"speaker":"Olivia Montgomery","startTime":3198.4300000000003,"endTime":3200.23,"body":"You know, there's things"},{"speaker":"Olivia Montgomery","startTime":3198.4300000000003,"endTime":3200.23,"body":"that can be unexpected."},{"speaker":"Olivia Montgomery","startTime":3200.23,"endTime":3203.6800000000003,"body":"Let's say I use my AI"},{"speaker":"Olivia Montgomery","startTime":3200.23,"endTime":3203.6800000000003,"body":"that kind of knows."},{"speaker":"Olivia Montgomery","startTime":3203.9500000000003,"endTime":3206.3500000000004,"body":"It knows me, it knows my"},{"speaker":"Olivia Montgomery","startTime":3203.9500000000003,"endTime":3206.3500000000004,"body":"preferences, it knows who"},{"speaker":"Olivia Montgomery","startTime":3206.3500000000004,"endTime":3209.4100000000003,"body":"I am, and I am the one that"},{"speaker":"Olivia Montgomery","startTime":3206.3500000000004,"endTime":3209.4100000000003,"body":"does the family vacation."},{"speaker":"Olivia Montgomery","startTime":3209.4100000000003,"endTime":3210.9700000000003,"body":"And I'm like, all"},{"speaker":"Olivia Montgomery","startTime":3209.4100000000003,"endTime":3210.9700000000003,"body":"right, book it."},{"speaker":"Olivia Montgomery","startTime":3211.2400000000002,"endTime":3214.6600000000003,"body":"And then it's probably gonna"},{"speaker":"Olivia Montgomery","startTime":3211.2400000000002,"endTime":3214.6600000000003,"body":"send us, it's gonna like book"},{"speaker":"Olivia Montgomery","startTime":3214.96,"endTime":3216.94,"body":"a lot of like history museums."},{"speaker":"Olivia Montgomery","startTime":3216.94,"endTime":3219.4900000000002,"body":"It's gonna book"},{"speaker":"Olivia Montgomery","startTime":3216.94,"endTime":3219.4900000000002,"body":"modern art museums."},{"speaker":"Olivia Montgomery","startTime":3219.4900000000002,"endTime":3222.2200000000003,"body":"It's going to be a tinge to me."},{"speaker":"Olivia Montgomery","startTime":3222.55,"endTime":3226.0600000000004,"body":"Like, Hey guys, we're gonna"},{"speaker":"Olivia Montgomery","startTime":3222.55,"endTime":3226.0600000000004,"body":"go to the train museum now."},{"speaker":"Olivia Montgomery","startTime":3226.3900000000003,"endTime":3228.73,"body":"I'm the only one that"},{"speaker":"Olivia Montgomery","startTime":3226.3900000000003,"endTime":3228.73,"body":"wants to do those things."},{"speaker":"Olivia Montgomery","startTime":3229.8700000000003,"endTime":3232.48,"body":"The family doesn't wanna"},{"speaker":"Olivia Montgomery","startTime":3229.8700000000003,"endTime":3232.48,"body":"do that, but the AI"},{"speaker":"Olivia Montgomery","startTime":3232.48,"endTime":3233.6200000000003,"body":"wants to make me happy."},{"speaker":"Olivia Montgomery","startTime":3233.6200000000003,"endTime":3236.6200000000003,"body":"So there's so much of that goes"},{"speaker":"Olivia Montgomery","startTime":3233.6200000000003,"endTime":3236.6200000000003,"body":"in and we're just gonna have"},{"speaker":"Olivia Montgomery","startTime":3236.6200000000003,"endTime":3239.1400000000003,"body":"to keep a communication going."},{"speaker":"Olivia Montgomery","startTime":3239.5,"endTime":3243.1600000000003,"body":"And again, it comes all"},{"speaker":"Olivia Montgomery","startTime":3239.5,"endTime":3243.1600000000003,"body":"back to the like questioning"},{"speaker":"Olivia Montgomery","startTime":3243.19,"endTime":3246.3700000000003,"body":"challenging, knowing these"},{"speaker":"Olivia Montgomery","startTime":3243.19,"endTime":3246.3700000000003,"body":"things aren't perfect,"},{"speaker":"Olivia Montgomery","startTime":3246.67,"endTime":3249.52,"body":"knowing that all the marketing"},{"speaker":"Olivia Montgomery","startTime":3246.67,"endTime":3249.52,"body":"messaging you're hearing,"},{"speaker":"Olivia Montgomery","startTime":3249.52,"endTime":3252.94,"body":"take it with a grain of salt,"},{"speaker":"Olivia Montgomery","startTime":3249.52,"endTime":3252.94,"body":"ask deeper questions, and"},{"speaker":"Olivia Montgomery","startTime":3252.94,"endTime":3255.19,"body":"really know that these tools."},{"speaker":"Olivia Montgomery","startTime":3255.61,"endTime":3258.28,"body":"I think like said, like I"},{"speaker":"Olivia Montgomery","startTime":3255.61,"endTime":3258.28,"body":"said earlier, the shine is"},{"speaker":"Olivia Montgomery","startTime":3258.28,"endTime":3261.1600000000003,"body":"kind of starting to like come"},{"speaker":"Olivia Montgomery","startTime":3258.28,"endTime":3261.1600000000003,"body":"off and everybody's like,"},{"speaker":"Olivia Montgomery","startTime":3261.25,"endTime":3264.82,"body":"oh, it's great at telling"},{"speaker":"Olivia Montgomery","startTime":3261.25,"endTime":3264.82,"body":"my kid bedtime stories."},{"speaker":"Olivia Montgomery","startTime":3264.82,"endTime":3269.6200000000003,"body":"But yeah, it kind of messed"},{"speaker":"Olivia Montgomery","startTime":3264.82,"endTime":3269.6200000000003,"body":"up my status report and it did"},{"speaker":"Olivia Montgomery","startTime":3269.98,"endTime":3273.25,"body":"make me look like I was out of"},{"speaker":"Olivia Montgomery","startTime":3269.98,"endTime":3273.25,"body":"touch with my project because"},{"speaker":"Olivia Montgomery","startTime":3273.25,"endTime":3277.42,"body":"I over relied and I some of my"},{"speaker":"Olivia Montgomery","startTime":3273.25,"endTime":3277.42,"body":"thinking or outsource some of."},{"speaker":"Olivia Montgomery","startTime":3277.96,"endTime":3280.8100000000004,"body":"My problem solving to it,"},{"speaker":"Olivia Montgomery","startTime":3277.96,"endTime":3280.8100000000004,"body":"and now I'm being held"},{"speaker":"Olivia Montgomery","startTime":3280.8100000000004,"endTime":3281.77,"body":"accountable for that."},{"speaker":"Olivia Montgomery","startTime":3282.13,"endTime":3284.5,"body":"So yeah, it's definitely"},{"speaker":"Olivia Montgomery","startTime":3282.13,"endTime":3284.5,"body":"needs to be a continuous"},{"speaker":"Olivia Montgomery","startTime":3284.7400000000002,"endTime":3286.21,"body":"challenging dialogue."},{"speaker":"Galen Low","startTime":3286.51,"endTime":3287.77,"body":"It's a really"},{"speaker":"Galen Low","startTime":3286.51,"endTime":3287.77,"body":"interesting point about,"},{"speaker":"Galen Low","startTime":3287.77,"endTime":3290.6800000000003,"body":"you know, yeah, like the"},{"speaker":"Galen Low","startTime":3287.77,"endTime":3290.6800000000003,"body":"agentic stuff is, you"},{"speaker":"Galen Low","startTime":3290.6800000000003,"endTime":3292.2400000000002,"body":"know, we're not there yet."},{"speaker":"Galen Low","startTime":3292.51,"endTime":3295.6600000000003,"body":"And I think, you know, a lot of"},{"speaker":"Galen Low","startTime":3292.51,"endTime":3295.6600000000003,"body":"folks might say actually we are,"},{"speaker":"Galen Low","startTime":3296.02,"endTime":3298.3300000000004,"body":"but I think everyone would agree"},{"speaker":"Galen Low","startTime":3296.02,"endTime":3298.3300000000004,"body":"it's early days, and I like"},{"speaker":"Galen Low","startTime":3298.3300000000004,"endTime":3299.59,"body":"that it's not necessarily like."},{"speaker":"Galen Low","startTime":3299.9950000000003,"endTime":3301.795,"body":"The progression"},{"speaker":"Galen Low","startTime":3299.9950000000003,"endTime":3301.795,"body":"of the technology."},{"speaker":"Galen Low","startTime":3301.795,"endTime":3304.405,"body":"Like I think the other thing"},{"speaker":"Galen Low","startTime":3301.795,"endTime":3304.405,"body":"you're saying is it's also"},{"speaker":"Galen Low","startTime":3304.7050000000004,"endTime":3307.795,"body":"how we train it and how we"},{"speaker":"Galen Low","startTime":3304.7050000000004,"endTime":3307.795,"body":"give it context to begin with."},{"speaker":"Galen Low","startTime":3307.795,"endTime":3310.525,"body":"Because like that in"},{"speaker":"Galen Low","startTime":3307.795,"endTime":3310.525,"body":"itself is the art."},{"speaker":"Galen Low","startTime":3310.885,"endTime":3314.6650000000004,"body":"And you know, right now it's"},{"speaker":"Galen Low","startTime":3310.885,"endTime":3314.6650000000004,"body":"hard for us to trust it,"},{"speaker":"Galen Low","startTime":3314.6650000000004,"endTime":3317.9950000000003,"body":"to make decisions about the"},{"speaker":"Galen Low","startTime":3314.6650000000004,"endTime":3317.9950000000003,"body":"meaning of a word, not because."},{"speaker":"Galen Low","startTime":3318.67,"endTime":3319.5400000000004,"body":"It doesn't."},{"speaker":"Galen Low","startTime":3319.9,"endTime":3322.42,"body":"Well, I mean, yes, it doesn't"},{"speaker":"Galen Low","startTime":3319.9,"endTime":3322.42,"body":"understand, but we also haven't"},{"speaker":"Galen Low","startTime":3322.42,"endTime":3324.6400000000003,"body":"necessarily trained it with"},{"speaker":"Galen Low","startTime":3322.42,"endTime":3324.6400000000003,"body":"all of the nuance that comes"},{"speaker":"Galen Low","startTime":3324.6400000000003,"endTime":3325.96,"body":"along with human communication."},{"speaker":"Galen Low","startTime":3326.2900000000004,"endTime":3329.92,"body":"And to go from that decision"},{"speaker":"Galen Low","startTime":3326.2900000000004,"endTime":3329.92,"body":"to deciding how to negotiate"},{"speaker":"Galen Low","startTime":3329.92,"endTime":3332.6800000000003,"body":"rates on Travago is like,"},{"speaker":"Galen Low","startTime":3329.92,"endTime":3332.6800000000003,"body":"you know, there are leaps,"},{"speaker":"Galen Low","startTime":3332.8900000000003,"endTime":3334.51,"body":"but the potential is there."},{"speaker":"Galen Low","startTime":3334.75,"endTime":3337.09,"body":"I think it's doing a great"},{"speaker":"Galen Low","startTime":3334.75,"endTime":3337.09,"body":"job of painting a picture"},{"speaker":"Galen Low","startTime":3337.09,"endTime":3340.69,"body":"of how work will be, you"},{"speaker":"Galen Low","startTime":3337.09,"endTime":3340.69,"body":"know, in five, 10 years."},{"speaker":"Galen Low","startTime":3340.9300000000003,"endTime":3344.23,"body":"It's messy right now, but it is"},{"speaker":"Galen Low","startTime":3340.9300000000003,"endTime":3344.23,"body":"making space for, you know, some"},{"speaker":"Galen Low","startTime":3344.23,"endTime":3345.6400000000003,"body":"of the mushy ways that we work."},{"speaker":"Galen Low","startTime":3346.0950000000003,"endTime":3348.9150000000004,"body":"And at the end of the day"},{"speaker":"Galen Low","startTime":3346.0950000000003,"endTime":3348.9150000000004,"body":"to bring it all back, right?"},{"speaker":"Galen Low","startTime":3348.9150000000004,"endTime":3349.5150000000003,"body":"There's pressure."},{"speaker":"Galen Low","startTime":3349.545,"endTime":3352.0350000000003,"body":"There's pressure because"},{"speaker":"Galen Low","startTime":3349.545,"endTime":3352.0350000000003,"body":"there's economic investment"},{"speaker":"Galen Low","startTime":3352.0350000000003,"endTime":3354.9150000000004,"body":"happening, you know, at the"},{"speaker":"Galen Low","startTime":3352.0350000000003,"endTime":3354.9150000000004,"body":"infrastructure level, at the"},{"speaker":"Galen Low","startTime":3354.9150000000004,"endTime":3358.215,"body":"government level, and that's"},{"speaker":"Galen Low","startTime":3354.9150000000004,"endTime":3358.215,"body":"trickling down to pretty intense"},{"speaker":"Galen Low","startTime":3358.215,"endTime":3361.125,"body":"investments at a corporate"},{"speaker":"Galen Low","startTime":3358.215,"endTime":3361.125,"body":"level, at a team level."},{"speaker":"Galen Low","startTime":3361.3650000000002,"endTime":3363.8250000000003,"body":"And that is, you know, the"},{"speaker":"Galen Low","startTime":3361.3650000000002,"endTime":3363.8250000000003,"body":"pressure is trickling down"},{"speaker":"Galen Low","startTime":3363.8250000000003,"endTime":3366.795,"body":"for the users to use it,"},{"speaker":"Galen Low","startTime":3363.8250000000003,"endTime":3366.795,"body":"to figure out how to use"},{"speaker":"Galen Low","startTime":3366.795,"endTime":3370.965,"body":"it to, you know, log in"},{"speaker":"Galen Low","startTime":3366.795,"endTime":3370.965,"body":"every day and try something"},{"speaker":"Galen Low","startTime":3371.235,"endTime":3372.4950000000003,"body":"and share your knowledge."},{"speaker":"Galen Low","startTime":3372.7650000000003,"endTime":3375.255,"body":"But in order for all of that to"},{"speaker":"Galen Low","startTime":3372.7650000000003,"endTime":3375.255,"body":"work, it's gotta have the right."},{"speaker":"Galen Low","startTime":3375.5400000000004,"endTime":3376.26,"body":"Guardrails."},{"speaker":"Galen Low","startTime":3376.26,"endTime":3379.6200000000003,"body":"It's gotta have the data"},{"speaker":"Galen Low","startTime":3376.26,"endTime":3379.6200000000003,"body":"and privacy and security in"},{"speaker":"Galen Low","startTime":3379.6200000000003,"endTime":3382.9500000000003,"body":"place and it also needs, you"},{"speaker":"Galen Low","startTime":3379.6200000000003,"endTime":3382.9500000000003,"body":"know, the human parameters."},{"speaker":"Galen Low","startTime":3382.9500000000003,"endTime":3385.26,"body":"Like, what is expected of us,"},{"speaker":"Galen Low","startTime":3382.9500000000003,"endTime":3385.26,"body":"what are we supposed to do with"},{"speaker":"Galen Low","startTime":3385.26,"endTime":3389.3100000000004,"body":"this, and how can we support"},{"speaker":"Galen Low","startTime":3385.26,"endTime":3389.3100000000004,"body":"one another as a dialogue to"},{"speaker":"Galen Low","startTime":3389.3100000000004,"endTime":3390.75,"body":"kind of come out the other side."},{"speaker":"Galen Low","startTime":3391.0800000000004,"endTime":3393.7200000000003,"body":"That's probably bigger than"},{"speaker":"Galen Low","startTime":3391.0800000000004,"endTime":3393.7200000000003,"body":"project management software."},{"speaker":"Galen Low","startTime":3393.7200000000003,"endTime":3396.4500000000003,"body":"We started project management"},{"speaker":"Galen Low","startTime":3393.7200000000003,"endTime":3396.4500000000003,"body":"software, but I actually"},{"speaker":"Galen Low","startTime":3396.4500000000003,"endTime":3397.71,"body":"loved where we went."},{"speaker":"Galen Low","startTime":3398.1000000000004,"endTime":3400.3500000000004,"body":"It is a little bit of a"},{"speaker":"Galen Low","startTime":3398.1000000000004,"endTime":3400.3500000000004,"body":"microcosm for work, right?"},{"speaker":"Galen Low","startTime":3400.6800000000003,"endTime":3402.255,"body":"Projects and the"},{"speaker":"Galen Low","startTime":3400.6800000000003,"endTime":3402.255,"body":"software that we use."},{"speaker":"Galen Low","startTime":3403.03,"endTime":3404.38,"body":"This has been incredible."},{"speaker":"Olivia Montgomery","startTime":3404.53,"endTime":3405.82,"body":"I"},{"speaker":"Olivia Montgomery","startTime":3404.53,"endTime":3405.82,"body":"think project managers are"},{"speaker":"Olivia Montgomery","startTime":3406.0600000000004,"endTime":3409.795,"body":"one of those roles that"},{"speaker":"Olivia Montgomery","startTime":3406.0600000000004,"endTime":3409.795,"body":"attracts people who tend"},{"speaker":"Olivia Montgomery","startTime":3409.795,"endTime":3411.625,"body":"to think very dynamically."},{"speaker":"Olivia Montgomery","startTime":3411.625,"endTime":3414.9550000000004,"body":"They like to think big picture"},{"speaker":"Olivia Montgomery","startTime":3411.625,"endTime":3414.9550000000004,"body":"and small picture and that they"},{"speaker":"Olivia Montgomery","startTime":3414.9550000000004,"endTime":3419.695,"body":"often are, have a lot of that"},{"speaker":"Olivia Montgomery","startTime":3414.9550000000004,"endTime":3419.695,"body":"connective tissue of like, yeah,"},{"speaker":"Olivia Montgomery","startTime":3419.695,"endTime":3423.385,"body":"I problem solved this personal"},{"speaker":"Olivia Montgomery","startTime":3419.695,"endTime":3423.385,"body":"issue this way, and I'm gonna"},{"speaker":"Olivia Montgomery","startTime":3423.385,"endTime":3424.885,"body":"come and take this into my work."},{"speaker":"Olivia Montgomery","startTime":3425.1850000000004,"endTime":3428.815,"body":"PMs are exceptionally good at"},{"speaker":"Olivia Montgomery","startTime":3425.1850000000004,"endTime":3428.815,"body":"that and not a lot of roles"},{"speaker":"Olivia Montgomery","startTime":3428.905,"endTime":3431.125,"body":"in business work that well."},{"speaker":"Olivia Montgomery","startTime":3431.445,"endTime":3433.2450000000003,"body":"So hopefully they"},{"speaker":"Olivia Montgomery","startTime":3431.445,"endTime":3433.2450000000003,"body":"also appreciate that."},{"speaker":"Olivia Montgomery","startTime":3433.2450000000003,"endTime":3433.545,"body":"Yeah."},{"speaker":"Olivia Montgomery","startTime":3433.545,"endTime":3437.0550000000003,"body":"Like we can talk about,"},{"speaker":"Olivia Montgomery","startTime":3433.545,"endTime":3437.0550000000003,"body":"you know, the linguistics"},{"speaker":"Olivia Montgomery","startTime":3437.0550000000003,"endTime":3440.5950000000003,"body":"and the macroeconomics,"},{"speaker":"Olivia Montgomery","startTime":3437.0550000000003,"endTime":3440.5950000000003,"body":"but that does all impact"},{"speaker":"Olivia Montgomery","startTime":3440.5950000000003,"endTime":3441.8250000000003,"body":"how you use these tools."},{"speaker":"Olivia Montgomery","startTime":3442.065,"endTime":3445.155,"body":"Hopefully it deepens your"},{"speaker":"Olivia Montgomery","startTime":3442.065,"endTime":3445.155,"body":"understanding of what you're"},{"speaker":"Olivia Montgomery","startTime":3445.155,"endTime":3446.4150000000004,"body":"seeing in these tools."},{"speaker":"Olivia Montgomery","startTime":3446.4150000000004,"endTime":3448.5150000000003,"body":"Like your day-to-day, you"},{"speaker":"Olivia Montgomery","startTime":3446.4150000000004,"endTime":3448.5150000000003,"body":"show up and you're like,"},{"speaker":"Olivia Montgomery","startTime":3448.5150000000003,"endTime":3449.8050000000003,"body":"why did it mess that up?"},{"speaker":"Olivia Montgomery","startTime":3449.8050000000003,"endTime":3453.195,"body":"Like, why did it totally"},{"speaker":"Olivia Montgomery","startTime":3449.8050000000003,"endTime":3453.195,"body":"skip what I asked it to do?"},{"speaker":"Olivia Montgomery","startTime":3453.5550000000003,"endTime":3454.4550000000004,"body":"Why did it do that?"},{"speaker":"Olivia Montgomery","startTime":3454.4550000000004,"endTime":3456.6200000000003,"body":"Hopefully conversations like"},{"speaker":"Olivia Montgomery","startTime":3454.4550000000004,"endTime":3456.6200000000003,"body":"this and information like this."},{"speaker":"Olivia Montgomery","startTime":3457.2000000000003,"endTime":3459.98,"body":"Help everybody understand"},{"speaker":"Olivia Montgomery","startTime":3457.2000000000003,"endTime":3459.98,"body":"a little bit maybe why"},{"speaker":"Olivia Montgomery","startTime":3459.98,"endTime":3462.17,"body":"they're seeing that, and why"},{"speaker":"Olivia Montgomery","startTime":3459.98,"endTime":3462.17,"body":"they're right to question"},{"speaker":"Olivia Montgomery","startTime":3462.17,"endTime":3464.0,"body":"it and what to do about it."},{"speaker":"Galen Low","startTime":3464.27,"endTime":3465.4100000000003,"body":"Probably"},{"speaker":"Galen Low","startTime":3464.27,"endTime":3465.4100000000003,"body":"call out that project"},{"speaker":"Galen Low","startTime":3465.4100000000003,"endTime":3466.4,"body":"managers are good at that."},{"speaker":"Galen Low","startTime":3468.5400000000004,"endTime":3469.02,"body":"Amazing."},{"speaker":"Galen Low","startTime":3469.3500000000004,"endTime":3472.1400000000003,"body":"Olivia, thanks so much for"},{"speaker":"Galen Low","startTime":3469.3500000000004,"endTime":3472.1400000000003,"body":"spending the time with me today."},{"speaker":"Galen Low","startTime":3472.3500000000004,"endTime":3473.3100000000004,"body":"I had a blast."},{"speaker":"Galen Low","startTime":3473.3700000000003,"endTime":3474.78,"body":"Always great having"},{"speaker":"Galen Low","startTime":3473.3700000000003,"endTime":3474.78,"body":"you on the show."},{"speaker":"Galen Low","startTime":3475.11,"endTime":3477.57,"body":"I mentioned at the top"},{"speaker":"Galen Low","startTime":3475.11,"endTime":3477.57,"body":"that you've just published"},{"speaker":"Galen Low","startTime":3477.57,"endTime":3479.76,"body":"your report, Capterra's"},{"speaker":"Galen Low","startTime":3477.57,"endTime":3479.76,"body":"2025 Project Management"},{"speaker":"Galen Low","startTime":3479.76,"endTime":3480.5400000000004,"body":"Software Trends Survey."},{"speaker":"Galen Low","startTime":3480.8700000000003,"endTime":3482.76,"body":"Where can people go"},{"speaker":"Galen Low","startTime":3480.8700000000003,"endTime":3482.76,"body":"to find out about it?"},{"speaker":"Olivia Montgomery","startTime":3482.94,"endTime":3483.48,"body":"Absolutely."},{"speaker":"Olivia Montgomery","startTime":3483.48,"endTime":3485.55,"body":"It is posted on capterra.com."},{"speaker":"Olivia Montgomery","startTime":3485.55,"endTime":3486.84,"body":"You can check it out there."},{"speaker":"Olivia Montgomery","startTime":3487.1400000000003,"endTime":3489.9,"body":"Also, you can follow me on"},{"speaker":"Olivia Montgomery","startTime":3487.1400000000003,"endTime":3489.9,"body":"LinkedIn, Olivia Montgomery."},{"speaker":"Olivia Montgomery","startTime":3490.275,"endTime":3492.9750000000004,"body":"I try to post my research"},{"speaker":"Olivia Montgomery","startTime":3490.275,"endTime":3492.9750000000004,"body":"regularly, my thoughts and"},{"speaker":"Olivia Montgomery","startTime":3492.9750000000004,"endTime":3495.045,"body":"ideas, insights there regularly."},{"speaker":"Olivia Montgomery","startTime":3495.045,"endTime":3496.905,"body":"So yeah, check it out."},{"speaker":"Galen Low","startTime":3497.085,"endTime":3497.385,"body":"Awesome."},{"speaker":"Galen Low","startTime":3497.385,"endTime":3497.7450000000003,"body":"Love that."},{"speaker":"Galen Low","startTime":3497.7450000000003,"endTime":3500.085,"body":"I'll include the links in"},{"speaker":"Galen Low","startTime":3497.7450000000003,"endTime":3500.085,"body":"the show notes as well."},{"speaker":"Galen Low","startTime":3500.385,"endTime":3501.8250000000003,"body":"And Olivia, thank you again."},{"speaker":"Galen Low","startTime":3501.885,"endTime":3502.485,"body":"Always a pleasure."},{"speaker":"Olivia Montgomery","startTime":3502.7250000000004,"endTime":3503.655,"body":"Thank you so much."},{"speaker":"Galen Low","startTime":3504.7650000000003,"endTime":3506.5350000000003,"body":"That's it for"},{"speaker":"Galen Low","startTime":3504.7650000000003,"endTime":3506.5350000000003,"body":"today's episode of The Digital"},{"speaker":"Galen Low","startTime":3506.5350000000003,"endTime":3507.7050000000004,"body":"Project Manager podcast."},{"speaker":"Galen Low","startTime":3507.9150000000004,"endTime":3509.65,"body":"If you enjoyed this"},{"speaker":"Galen Low","startTime":3507.9150000000004,"endTime":3509.65,"body":"conversation, make sure"},{"speaker":"Galen Low","startTime":3509.8050000000003,"endTime":3511.155,"body":"to subscribe wherever"},{"speaker":"Galen Low","startTime":3509.8050000000003,"endTime":3511.155,"body":"you're listening."},{"speaker":"Galen Low","startTime":3511.485,"endTime":3513.9150000000004,"body":"And if you want even more"},{"speaker":"Galen Low","startTime":3511.485,"endTime":3513.9150000000004,"body":"tactical insights, case studies,"},{"speaker":"Galen Low","startTime":3513.9150000000004,"endTime":3517.675,"body":"and playbooks, head on over to"},{"speaker":"Galen Low","startTime":3513.9150000000004,"endTime":3517.675,"body":"thedigitalprojectmanager.com."},{"speaker":"Galen Low","startTime":3517.695,"endTime":3519.405,"body":"Until next time,"},{"speaker":"Galen Low","startTime":3517.695,"endTime":3519.405,"body":"thanks for listening."}]}