{"version":"1.0.0","segments":[{"speaker":"Lauren Wallace","startTime":23.240000000000002,"endTime":24.959,"body":"Privacy is"},{"speaker":"Lauren Wallace","startTime":23.240000000000002,"endTime":24.959,"body":"a fundamental human right."},{"speaker":"Lauren Wallace","startTime":25.3,"endTime":30.020000000000003,"body":"It is a baseline expectation"},{"speaker":"Lauren Wallace","startTime":25.3,"endTime":30.020000000000003,"body":"that allows us to live our lives"},{"speaker":"Lauren Wallace","startTime":30.17,"endTime":31.55,"body":"in a self-determined manner."},{"speaker":"Lauren Wallace","startTime":31.999000000000002,"endTime":37.579,"body":"In the U.S., historically,"},{"speaker":"Lauren Wallace","startTime":31.999000000000002,"endTime":37.579,"body":"we've treated the value of"},{"speaker":"Lauren Wallace","startTime":37.579,"endTime":40.22,"body":"that personal information"},{"speaker":"Lauren Wallace","startTime":37.579,"endTime":40.22,"body":"as belonging to the"},{"speaker":"Lauren Wallace","startTime":40.22,"endTime":41.39,"body":"company that collected it."},{"speaker":"Lauren Wallace","startTime":41.78,"endTime":44.91,"body":"In the EU, privacy is"},{"speaker":"Lauren Wallace","startTime":41.78,"endTime":44.91,"body":"fundamental human right and"},{"speaker":"Lauren Wallace","startTime":44.91,"endTime":48.09,"body":"the right of determination"},{"speaker":"Lauren Wallace","startTime":44.91,"endTime":48.09,"body":"around the use of your personal"},{"speaker":"Lauren Wallace","startTime":48.09,"endTime":50.34,"body":"information belongs to the"},{"speaker":"Lauren Wallace","startTime":48.09,"endTime":50.34,"body":"data subject—the human."},{"speaker":"Galen Low","startTime":50.43,"endTime":52.979,"body":"Is regulation"},{"speaker":"Galen Low","startTime":50.43,"endTime":52.979,"body":"the red tape that will hold"},{"speaker":"Galen Low","startTime":52.979,"endTime":55.71,"body":"regulated industries back"},{"speaker":"Galen 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Wallace","startTime":69.935,"endTime":72.005,"body":"lunch and learns on ethical AI."},{"speaker":"Lauren Wallace","startTime":72.485,"endTime":74.91499999999999,"body":"We talked about transparency,"},{"speaker":"Lauren Wallace","startTime":72.485,"endTime":74.91499999999999,"body":"we talked about accountability."},{"speaker":"Lauren Wallace","startTime":75.215,"endTime":75.995,"body":"This is most fun."},{"speaker":"Lauren Wallace","startTime":75.995,"endTime":77.495,"body":"Like everybody loves"},{"speaker":"Lauren Wallace","startTime":75.995,"endTime":77.495,"body":"war stories, right?"},{"speaker":"Lauren Wallace","startTime":77.735,"endTime":81.66499999999999,"body":"I pulled out example, shocking"},{"speaker":"Lauren Wallace","startTime":77.735,"endTime":81.66499999999999,"body":"hot-off-the-presses, things"},{"speaker":"Lauren Wallace","startTime":81.66499999999999,"endTime":84.575,"body":"that have implicated these"},{"speaker":"Lauren 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Low","startTime":114.025,"endTime":118.015,"body":"Today we are lifting the lid on"},{"speaker":"Galen Low","startTime":114.025,"endTime":118.015,"body":"AI transformation in regulated"},{"speaker":"Galen Low","startTime":118.045,"endTime":122.065,"body":"industries and how a privacy"},{"speaker":"Galen Low","startTime":118.045,"endTime":122.065,"body":"first approach to AI can"},{"speaker":"Galen Low","startTime":122.065,"endTime":125.035,"body":"actually accelerate innovation,"},{"speaker":"Galen Low","startTime":122.065,"endTime":125.035,"body":"drive cross-functional"},{"speaker":"Galen Low","startTime":125.035,"endTime":128.935,"body":"collaboration, and pave a smooth"},{"speaker":"Galen Low","startTime":125.035,"endTime":128.935,"body":"path towards sustained impact."},{"speaker":"Galen Low","startTime":129.325,"endTime":132.175,"body":"With me today is Lauren"},{"speaker":"Galen Low","startTime":129.325,"endTime":132.175,"body":"Wallace, strategic advisor"},{"speaker":"Galen Low","startTime":132.175,"endTime":134.66,"body":"and former Chief Legal"},{"speaker":"Galen Low","startTime":132.175,"endTime":134.66,"body":"Officer at RadarFirst."},{"speaker":"Galen Low","startTime":134.959,"endTime":137.869,"body":"Lauren has an extensive"},{"speaker":"Galen Low","startTime":134.959,"endTime":137.869,"body":"background spanning legal"},{"speaker":"Galen Low","startTime":137.869,"endTime":140.75,"body":"business development and"},{"speaker":"Galen Low","startTime":137.869,"endTime":140.75,"body":"executive roles at brands like"},{"speaker":"Galen Low","startTime":140.78,"endTime":144.289,"body":"Apple, Microsoft, Nike, as"},{"speaker":"Galen Low","startTime":140.78,"endTime":144.289,"body":"well as venture capital and"},{"speaker":"Galen Low","startTime":144.289,"endTime":145.699,"body":"private equity backed startups."},{"speaker":"Galen Low","startTime":145.91,"endTime":148.85,"body":"She's known for her practical"},{"speaker":"Galen 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Wallace","startTime":161.795,"endTime":162.905,"body":"Thanks"},{"speaker":"Lauren Wallace","startTime":161.795,"endTime":162.905,"body":"for the invitation."},{"speaker":"Lauren Wallace","startTime":162.905,"endTime":164.045,"body":"I'm excited to be here."},{"speaker":"Galen Low","startTime":164.285,"endTime":165.51500000000001,"body":"I'm excited"},{"speaker":"Galen Low","startTime":164.285,"endTime":165.51500000000001,"body":"to be here too."},{"speaker":"Galen Low","startTime":165.695,"endTime":167.405,"body":"We were just jamming"},{"speaker":"Galen Low","startTime":165.695,"endTime":167.405,"body":"in the green room."},{"speaker":"Galen Low","startTime":167.405,"endTime":168.785,"body":"I wish I recorded that bit."},{"speaker":"Galen Low","startTime":168.815,"endTime":170.255,"body":"I'm very excited about this."},{"speaker":"Galen Low","startTime":170.555,"endTime":171.785,"body":"We've got a good energy match."},{"speaker":"Galen Low","startTime":172.025,"endTime":175.805,"body":"We see eye to eye in some ways"},{"speaker":"Galen Low","startTime":172.025,"endTime":175.805,"body":"and in some ways we may not."},{"speaker":"Galen Low","startTime":176.135,"endTime":178.955,"body":"I'm really fascinated by your"},{"speaker":"Galen Low","startTime":176.135,"endTime":178.955,"body":"background because you've"},{"speaker":"Galen Low","startTime":178.955,"endTime":182.84,"body":"got this sort of mix of like"},{"speaker":"Galen Low","startTime":178.955,"endTime":182.84,"body":"fast-paced startup culture and"},{"speaker":"Galen Low","startTime":183.019,"endTime":187.94,"body":"the arguably less fast pace of"},{"speaker":"Galen Low","startTime":183.019,"endTime":187.94,"body":"regulated industries like for"},{"speaker":"Galen Low","startTime":187.94,"endTime":189.32,"body":"example, financial services."},{"speaker":"Galen Low","startTime":189.65,"endTime":192.71,"body":"I think we can zig and zag"},{"speaker":"Galen Low","startTime":189.65,"endTime":192.71,"body":"today, but here's the roadmap"},{"speaker":"Galen Low","startTime":192.71,"endTime":193.73,"body":"that I've sketched out for us."},{"speaker":"Galen Low","startTime":194.075,"endTime":196.325,"body":"To start us off, I wanted"},{"speaker":"Galen Low","startTime":194.075,"endTime":196.325,"body":"to get one of those like"},{"speaker":"Galen Low","startTime":196.325,"endTime":198.635,"body":"big burning questions out"},{"speaker":"Galen Low","startTime":196.325,"endTime":198.635,"body":"of the way that pressing,"},{"speaker":"Galen Low","startTime":198.635,"endTime":200.825,"body":"but somehow paradoxical"},{"speaker":"Galen Low","startTime":198.635,"endTime":200.825,"body":"question that everyone"},{"speaker":"Galen Low","startTime":200.825,"endTime":201.845,"body":"wants to know the answer to."},{"speaker":"Galen Low","startTime":202.205,"endTime":204.185,"body":"But then I'd like to zoom"},{"speaker":"Galen Low","startTime":202.205,"endTime":204.185,"body":"out from that and maybe just"},{"speaker":"Galen Low","startTime":204.185,"endTime":205.145,"body":"talk about three things."},{"speaker":"Galen Low","startTime":205.145,"endTime":208.085,"body":"Firstly, I wanted to talk"},{"speaker":"Galen Low","startTime":205.145,"endTime":208.085,"body":"about what a privacy first AI"},{"speaker":"Galen Low","startTime":208.085,"endTime":210.575,"body":"strategy actually looks like"},{"speaker":"Galen Low","startTime":208.085,"endTime":210.575,"body":"at the component level and"},{"speaker":"Galen Low","startTime":210.575,"endTime":213.455,"body":"what executives and regulated"},{"speaker":"Galen Low","startTime":210.575,"endTime":213.455,"body":"industries need to put into"},{"speaker":"Galen Low","startTime":213.455,"endTime":216.335,"body":"place to achieve it, as well"},{"speaker":"Galen Low","startTime":213.455,"endTime":216.335,"body":"as maybe what the benefits are."},{"speaker":"Galen Low","startTime":216.845,"endTime":219.275,"body":"Then I'd like to explore some"},{"speaker":"Galen Low","startTime":216.845,"endTime":219.275,"body":"examples of what a privacy"},{"speaker":"Galen Low","startTime":219.275,"endTime":221.915,"body":"by design approach looks"},{"speaker":"Galen Low","startTime":219.275,"endTime":221.915,"body":"like in practice and how"},{"speaker":"Galen Low","startTime":221.915,"endTime":224.135,"body":"senior department leaders"},{"speaker":"Galen Low","startTime":221.915,"endTime":224.135,"body":"bringing their company's"},{"speaker":"Galen Low","startTime":224.135,"endTime":226.865,"body":"AI vision to life can set"},{"speaker":"Galen Low","startTime":224.135,"endTime":226.865,"body":"themselves up to avoid"},{"speaker":"Galen Low","startTime":226.865,"endTime":228.245,"body":"painful issues in the future."},{"speaker":"Galen Low","startTime":228.51500000000001,"endTime":231.425,"body":"And then lastly, I'd like to"},{"speaker":"Galen Low","startTime":228.51500000000001,"endTime":231.425,"body":"explore how the competitive"},{"speaker":"Galen Low","startTime":231.425,"endTime":234.815,"body":"landscape will look after"},{"speaker":"Galen Low","startTime":231.425,"endTime":234.815,"body":"five years of organizations"},{"speaker":"Galen Low","startTime":234.815,"endTime":238.67,"body":"of various sizes having gained"},{"speaker":"Galen Low","startTime":234.815,"endTime":238.67,"body":"momentum on their AI strategies."},{"speaker":"Galen Low","startTime":239.0,"endTime":239.75,"body":"That was a big mouthful."},{"speaker":"Galen Low","startTime":239.99,"endTime":240.77,"body":"How does that sound to you?"},{"speaker":"Lauren Wallace","startTime":241.55,"endTime":242.78,"body":"Well,"},{"speaker":"Lauren Wallace","startTime":241.55,"endTime":242.78,"body":"except for the five year"},{"speaker":"Lauren Wallace","startTime":242.78,"endTime":243.98,"body":"perspective part, Galen."},{"speaker":"Lauren Wallace","startTime":243.98,"endTime":246.44,"body":"I think we can, I think we can"},{"speaker":"Lauren Wallace","startTime":243.98,"endTime":246.44,"body":"cover a lot of ground here."},{"speaker":"Galen Low","startTime":246.53,"endTime":246.83,"body":"Alright."},{"speaker":"Galen Low","startTime":247.19,"endTime":249.17,"body":"I mean, you know, we'll bit"},{"speaker":"Galen Low","startTime":247.19,"endTime":249.17,"body":"our crystal balls out and we"},{"speaker":"Galen Low","startTime":249.17,"endTime":250.799,"body":"can yeah, we can go 3, 5, 10."},{"speaker":"Galen Low","startTime":251.07,"endTime":251.579,"body":"We'll play."},{"speaker":"Galen Low","startTime":253.185,"endTime":255.045,"body":"I thought I would start"},{"speaker":"Galen Low","startTime":253.185,"endTime":255.045,"body":"off by asking you like one"},{"speaker":"Galen Low","startTime":255.045,"endTime":257.475,"body":"big hairy question, but"},{"speaker":"Galen Low","startTime":255.045,"endTime":257.475,"body":"I'm gonna tee it up first."},{"speaker":"Galen Low","startTime":257.804,"endTime":260.144,"body":"When we think of heavily"},{"speaker":"Galen Low","startTime":257.804,"endTime":260.144,"body":"regulated industries like"},{"speaker":"Galen Low","startTime":260.144,"endTime":263.084,"body":"financial services or healthcare"},{"speaker":"Galen Low","startTime":260.144,"endTime":263.084,"body":"or energy or telecom, et"},{"speaker":"Galen Low","startTime":263.084,"endTime":266.924,"body":"cetera, most of us think of"},{"speaker":"Galen Low","startTime":263.084,"endTime":266.924,"body":"like limitations that force"},{"speaker":"Galen Low","startTime":266.924,"endTime":268.575,"body":"organizations to move slowly."},{"speaker":"Galen Low","startTime":268.845,"endTime":271.095,"body":"And then the follow on"},{"speaker":"Galen Low","startTime":268.845,"endTime":271.095,"body":"thought from there is that AI"},{"speaker":"Galen Low","startTime":271.095,"endTime":274.875,"body":"transformation in regulated"},{"speaker":"Galen Low","startTime":271.095,"endTime":274.875,"body":"industries will also move slowly"},{"speaker":"Galen Low","startTime":275.144,"endTime":277.78499999999997,"body":"leaving these industries like"},{"speaker":"Galen Low","startTime":275.144,"endTime":277.78499999999997,"body":"in the dark ages while the"},{"speaker":"Galen Low","startTime":277.78499999999997,"endTime":280.54499999999996,"body":"rest of the world accelerates"},{"speaker":"Galen Low","startTime":277.78499999999997,"endTime":280.54499999999996,"body":"into their AI strategies."},{"speaker":"Galen Low","startTime":280.83900000000006,"endTime":283.85900000000004,"body":"So my big hairy question is"},{"speaker":"Galen Low","startTime":280.83900000000006,"endTime":283.85900000000004,"body":"regulation the red tape that"},{"speaker":"Galen Low","startTime":283.85900000000004,"endTime":287.249,"body":"will hold regulated industries"},{"speaker":"Galen Low","startTime":283.85900000000004,"endTime":287.249,"body":"back in their AI transformation?"},{"speaker":"Galen Low","startTime":287.52,"endTime":290.4,"body":"Or is it the foundation that"},{"speaker":"Galen Low","startTime":287.52,"endTime":290.4,"body":"might benefit everyone in the"},{"speaker":"Galen Low","startTime":290.4,"endTime":292.07899999999995,"body":"end or something else entirely?"},{"speaker":"Lauren Wallace","startTime":292.55999999999995,"endTime":292.98,"body":"Yeah."},{"speaker":"Lauren Wallace","startTime":292.98,"endTime":294.55999999999995,"body":"I'm gonna go with"},{"speaker":"Lauren Wallace","startTime":292.98,"endTime":294.55999999999995,"body":"something else entirely."},{"speaker":"Lauren Wallace","startTime":295.59000000000003,"endTime":297.9,"body":"Well, you know, start"},{"speaker":"Lauren Wallace","startTime":295.59000000000003,"endTime":297.9,"body":"somewhere in the middle on"},{"speaker":"Lauren Wallace","startTime":297.9,"endTime":299.30999999999995,"body":"the options you've described."},{"speaker":"Lauren Wallace","startTime":299.30999999999995,"endTime":303.53999999999996,"body":"I would turn this kind of into"},{"speaker":"Lauren Wallace","startTime":299.30999999999995,"endTime":303.53999999999996,"body":"the middle and say, I think"},{"speaker":"Lauren Wallace","startTime":303.53999999999996,"endTime":306.48,"body":"heavily regulated businesses"},{"speaker":"Lauren Wallace","startTime":303.53999999999996,"endTime":306.48,"body":"actually have an advantage"},{"speaker":"Lauren Wallace","startTime":306.9,"endTime":309.68899999999996,"body":"in designing and implementing"},{"speaker":"Lauren Wallace","startTime":306.9,"endTime":309.68899999999996,"body":"compliant AI programs."},{"speaker":"Lauren Wallace","startTime":310.52,"endTime":312.74,"body":"And that's because the"},{"speaker":"Lauren Wallace","startTime":310.52,"endTime":312.74,"body":"principles that underlie AI"},{"speaker":"Lauren Wallace","startTime":312.74,"endTime":316.759,"body":"governance, like transparency,"},{"speaker":"Lauren Wallace","startTime":312.74,"endTime":316.759,"body":"accountability, bias"},{"speaker":"Lauren Wallace","startTime":316.759,"endTime":319.879,"body":"monitoring, prevention, these"},{"speaker":"Lauren Wallace","startTime":316.759,"endTime":319.879,"body":"are essential elements of"},{"speaker":"Lauren Wallace","startTime":319.879,"endTime":321.11,"body":"an AI governance program."},{"speaker":"Lauren Wallace","startTime":321.43899999999996,"endTime":325.78999999999996,"body":"They're already baked in to"},{"speaker":"Lauren Wallace","startTime":321.43899999999996,"endTime":325.78999999999996,"body":"existing regulatory frameworks."},{"speaker":"Lauren Wallace","startTime":326.12,"endTime":328.249,"body":"And that's a bigger"},{"speaker":"Lauren Wallace","startTime":326.12,"endTime":328.249,"body":"scope, I think, than some"},{"speaker":"Lauren Wallace","startTime":328.249,"endTime":329.29999999999995,"body":"people necessarily think."},{"speaker":"Lauren Wallace","startTime":329.33000000000004,"endTime":332.509,"body":"'cause it includes things"},{"speaker":"Lauren Wallace","startTime":329.33000000000004,"endTime":332.509,"body":"like GDPR, which regardless"},{"speaker":"Lauren Wallace","startTime":332.509,"endTime":334.18899999999996,"body":"of what industry you're"},{"speaker":"Lauren Wallace","startTime":332.509,"endTime":334.18899999999996,"body":"in, you're probably"},{"speaker":"Lauren Wallace","startTime":334.249,"endTime":335.24,"body":"pretty familiar with it."},{"speaker":"Lauren Wallace","startTime":335.58500000000004,"endTime":338.105,"body":"But if you are in the"},{"speaker":"Lauren Wallace","startTime":335.58500000000004,"endTime":338.105,"body":"banking industry, you're"},{"speaker":"Lauren Wallace","startTime":338.105,"endTime":339.395,"body":"subject to fair lending laws."},{"speaker":"Lauren 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Wallace","startTime":351.33500000000004,"endTime":354.88,"body":"algorithmic decision making."},{"speaker":"Lauren Wallace","startTime":355.71500000000003,"endTime":359.16499999999996,"body":"These rules, like the model"},{"speaker":"Lauren Wallace","startTime":355.71500000000003,"endTime":359.16499999999996,"body":"management rules that the banks"},{"speaker":"Lauren Wallace","startTime":359.16499999999996,"endTime":361.475,"body":"have used for years, they've"},{"speaker":"Lauren Wallace","startTime":359.16499999999996,"endTime":361.475,"body":"been in effect for ages."},{"speaker":"Lauren Wallace","startTime":361.775,"endTime":363.755,"body":"It's called algorithmic"},{"speaker":"Lauren Wallace","startTime":361.775,"endTime":363.755,"body":"decision making, that it"},{"speaker":"Lauren Wallace","startTime":363.755,"endTime":366.635,"body":"easily translates into, you"},{"speaker":"Lauren Wallace","startTime":363.755,"endTime":366.635,"body":"know, what we're looking"},{"speaker":"Lauren Wallace","startTime":366.635,"endTime":367.62,"body":"at with all these AI tools."},{"speaker":"Lauren Wallace","startTime":368.33000000000004,"endTime":371.21000000000004,"body":"So these big, heavily"},{"speaker":"Lauren Wallace","startTime":368.33000000000004,"endTime":371.21000000000004,"body":"regulated institutions in"},{"speaker":"Lauren Wallace","startTime":371.21000000000004,"endTime":374.03,"body":"some of the sectors that you"},{"speaker":"Lauren Wallace","startTime":371.21000000000004,"endTime":374.03,"body":"described, they already have"},{"speaker":"Lauren Wallace","startTime":374.03,"endTime":377.33000000000004,"body":"robust existing compliance"},{"speaker":"Lauren Wallace","startTime":374.03,"endTime":377.33000000000004,"body":"programs for those frameworks."},{"speaker":"Lauren Wallace","startTime":377.63,"endTime":380.29999999999995,"body":"And they have resources"},{"speaker":"Lauren Wallace","startTime":377.63,"endTime":380.29999999999995,"body":"assigned for governance"},{"speaker":"Lauren Wallace","startTime":380.29999999999995,"endTime":381.08000000000004,"body":"to these frameworks."},{"speaker":"Lauren Wallace","startTime":381.35,"endTime":383.87,"body":"And they have controls and"},{"speaker":"Lauren Wallace","startTime":381.35,"endTime":383.87,"body":"they have tooling designed"},{"speaker":"Lauren Wallace","startTime":383.87,"endTime":385.88,"body":"to ensure compliance"},{"speaker":"Lauren Wallace","startTime":383.87,"endTime":385.88,"body":"with these frameworks."},{"speaker":"Lauren Wallace","startTime":386.33000000000004,"endTime":390.47,"body":"So I'm not saying it's an easy"},{"speaker":"Lauren Wallace","startTime":386.33000000000004,"endTime":390.47,"body":"thing to bolt on AI governance"},{"speaker":"Lauren Wallace","startTime":390.47,"endTime":393.40999999999997,"body":"to that, but at least you're"},{"speaker":"Lauren Wallace","startTime":390.47,"endTime":393.40999999999997,"body":"starting from someplace when"},{"speaker":"Lauren Wallace","startTime":393.40999999999997,"endTime":394.90999999999997,"body":"you want to add AI compliance."},{"speaker":"Lauren Wallace","startTime":395.82500000000005,"endTime":398.67499999999995,"body":"I've worked with a lot of"},{"speaker":"Lauren Wallace","startTime":395.82500000000005,"endTime":398.67499999999995,"body":"these big, heavily regulated"},{"speaker":"Lauren Wallace","startTime":398.94500000000005,"endTime":403.265,"body":"institutions on their AI"},{"speaker":"Lauren Wallace","startTime":398.94500000000005,"endTime":403.265,"body":"compliance programs and you"},{"speaker":"Lauren Wallace","startTime":403.265,"endTime":404.16499999999996,"body":"know, it runs the gamut."},{"speaker":"Lauren Wallace","startTime":404.405,"endTime":407.495,"body":"Some of 'em are kind of"},{"speaker":"Lauren Wallace","startTime":404.405,"endTime":407.495,"body":"commenting cold or they"},{"speaker":"Lauren Wallace","startTime":407.495,"endTime":413.405,"body":"have a institutional allergy"},{"speaker":"Lauren Wallace","startTime":407.495,"endTime":413.405,"body":"to AI and you kind of"},{"speaker":"Lauren Wallace","startTime":413.405,"endTime":414.275,"body":"have to get around that."},{"speaker":"Lauren Wallace","startTime":414.605,"endTime":417.005,"body":"But there are plenty of them"},{"speaker":"Lauren Wallace","startTime":414.605,"endTime":417.005,"body":"that are very sophisticated."},{"speaker":"Lauren Wallace","startTime":417.725,"endTime":419.405,"body":"They have these existing"},{"speaker":"Lauren Wallace","startTime":417.725,"endTime":419.405,"body":"programs and they're"},{"speaker":"Lauren Wallace","startTime":419.405,"endTime":420.96500000000003,"body":"just looking about"},{"speaker":"Lauren Wallace","startTime":419.405,"endTime":420.96500000000003,"body":"how do we expand this?"},{"speaker":"Lauren Wallace","startTime":420.96500000000003,"endTime":423.725,"body":"How do we bring on the talent"},{"speaker":"Lauren Wallace","startTime":420.96500000000003,"endTime":423.725,"body":"and the expertise that we need?"},{"speaker":"Lauren Wallace","startTime":424.025,"endTime":427.115,"body":"How do we bring in our"},{"speaker":"Lauren Wallace","startTime":424.025,"endTime":427.115,"body":"community in a new way so that"},{"speaker":"Lauren Wallace","startTime":427.115,"endTime":430.655,"body":"they can participate in AI"},{"speaker":"Lauren Wallace","startTime":427.115,"endTime":430.655,"body":"compliance at the larger scale"},{"speaker":"Lauren Wallace","startTime":430.92499999999995,"endTime":432.03499999999997,"body":"that we're working against?"},{"speaker":"Lauren Wallace","startTime":432.54499999999996,"endTime":435.394,"body":"They've also, and I know"},{"speaker":"Lauren Wallace","startTime":432.54499999999996,"endTime":435.394,"body":"a lot about this, been"},{"speaker":"Lauren Wallace","startTime":435.394,"endTime":438.634,"body":"subject to a very complex"},{"speaker":"Lauren Wallace","startTime":435.394,"endTime":438.634,"body":"patchwork of security"},{"speaker":"Lauren Wallace","startTime":438.634,"endTime":440.04499999999996,"body":"incident notice requirements."},{"speaker":"Lauren Wallace","startTime":440.31399999999996,"endTime":442.655,"body":"Now, my community, my"},{"speaker":"Lauren Wallace","startTime":440.31399999999996,"endTime":442.655,"body":"radar, first people"},{"speaker":"Lauren Wallace","startTime":442.655,"endTime":443.94399999999996,"body":"out there, I see you."},{"speaker":"Lauren Wallace","startTime":443.94399999999996,"endTime":445.894,"body":"I love that you're using"},{"speaker":"Lauren Wallace","startTime":443.94399999999996,"endTime":445.894,"body":"radar first for this."},{"speaker":"Lauren Wallace","startTime":446.31399999999996,"endTime":450.54499999999996,"body":"We have that product, which"},{"speaker":"Lauren Wallace","startTime":446.31399999999996,"endTime":450.54499999999996,"body":"I'm a giant fan of, has about"},{"speaker":"Lauren Wallace","startTime":450.54499999999996,"endTime":454.895,"body":"500 global privacy and security"},{"speaker":"Lauren Wallace","startTime":450.54499999999996,"endTime":454.895,"body":"incident notification rules"},{"speaker":"Lauren Wallace","startTime":454.895,"endTime":457.745,"body":"on the books that you can"},{"speaker":"Lauren Wallace","startTime":454.895,"endTime":457.745,"body":"test your incidents against."},{"speaker":"Lauren Wallace","startTime":458.31399999999996,"endTime":460.68499999999995,"body":"I think people need to"},{"speaker":"Lauren Wallace","startTime":458.31399999999996,"endTime":460.68499999999995,"body":"understand that it doesn't"},{"speaker":"Lauren Wallace","startTime":460.68499999999995,"endTime":463.595,"body":"matter where the incident"},{"speaker":"Lauren Wallace","startTime":460.68499999999995,"endTime":463.595,"body":"arises, whether it arises"},{"speaker":"Lauren Wallace","startTime":463.595,"endTime":467.975,"body":"from a misdirected facts or"},{"speaker":"Lauren Wallace","startTime":463.595,"endTime":467.975,"body":"from an AI that you've enabled"},{"speaker":"Lauren Wallace","startTime":468.06399999999996,"endTime":469.355,"body":"to use personal information."},{"speaker":"Lauren Wallace","startTime":469.68499999999995,"endTime":471.095,"body":"An incident is an incident."},{"speaker":"Lauren Wallace","startTime":471.42499999999995,"endTime":473.94500000000005,"body":"If personal information"},{"speaker":"Lauren Wallace","startTime":471.42499999999995,"endTime":473.94500000000005,"body":"is involved, you are"},{"speaker":"Lauren Wallace","startTime":473.94500000000005,"endTime":476.19500000000005,"body":"subject to these instant"},{"speaker":"Lauren Wallace","startTime":473.94500000000005,"endTime":476.19500000000005,"body":"notification rules."},{"speaker":"Lauren Wallace","startTime":476.19500000000005,"endTime":478.355,"body":"So you gotta know that and"},{"speaker":"Lauren Wallace","startTime":476.19500000000005,"endTime":478.355,"body":"not think that you can kind of"},{"speaker":"Lauren Wallace","startTime":478.355,"endTime":480.21500000000003,"body":"set AI incidents to the side."},{"speaker":"Lauren Wallace","startTime":480.54499999999996,"endTime":483.245,"body":"You certainly can't just like"},{"speaker":"Lauren Wallace","startTime":480.54499999999996,"endTime":483.245,"body":"pin the blame on your AI."},{"speaker":"Lauren Wallace","startTime":483.245,"endTime":483.79999999999995,"body":"We've seen that."},{"speaker":"Lauren Wallace","startTime":483.845,"endTime":485.16499999999996,"body":"That doesn't play out very well."},{"speaker":"Lauren Wallace","startTime":485.70500000000004,"endTime":488.135,"body":"So you need a process to"},{"speaker":"Lauren Wallace","startTime":485.70500000000004,"endTime":488.135,"body":"manage incidents, but now"},{"speaker":"Lauren Wallace","startTime":488.135,"endTime":489.30499999999995,"body":"you need to enhance it."},{"speaker":"Lauren Wallace","startTime":489.395,"endTime":490.775,"body":"You are not just"},{"speaker":"Lauren Wallace","startTime":489.395,"endTime":490.775,"body":"starting from scratch."},{"speaker":"Lauren Wallace","startTime":491.345,"endTime":493.475,"body":"From my, that was a very"},{"speaker":"Lauren Wallace","startTime":491.345,"endTime":493.475,"body":"long answer to your short"},{"speaker":"Lauren Wallace","startTime":493.475,"endTime":496.115,"body":"question was I actually think"},{"speaker":"Lauren Wallace","startTime":493.475,"endTime":496.115,"body":"the bigger challenge is for"},{"speaker":"Lauren Wallace","startTime":496.115,"endTime":497.28499999999997,"body":"the mid-size businesses."},{"speaker":"Lauren Wallace","startTime":497.72,"endTime":500.41999999999996,"body":"They may be facing these"},{"speaker":"Lauren Wallace","startTime":497.72,"endTime":500.41999999999996,"body":"regulatory headwinds for the"},{"speaker":"Lauren Wallace","startTime":500.41999999999996,"endTime":504.08000000000004,"body":"first time when they implement"},{"speaker":"Lauren Wallace","startTime":500.41999999999996,"endTime":504.08000000000004,"body":"AI into their workflows, and"},{"speaker":"Lauren Wallace","startTime":504.08000000000004,"endTime":505.46000000000004,"body":"then where do they get started?"},{"speaker":"Lauren Wallace","startTime":505.76,"endTime":509.17999999999995,"body":"They may have never had"},{"speaker":"Lauren Wallace","startTime":505.76,"endTime":509.17999999999995,"body":"tools where they could"},{"speaker":"Lauren Wallace","startTime":509.17999999999995,"endTime":510.62,"body":"analyze data at scale."},{"speaker":"Lauren Wallace","startTime":510.995,"endTime":514.115,"body":"That these new, and some of"},{"speaker":"Lauren Wallace","startTime":510.995,"endTime":514.115,"body":"them relatively inexpensive and"},{"speaker":"Lauren Wallace","startTime":514.115,"endTime":516.965,"body":"fairly accessible AI products"},{"speaker":"Lauren Wallace","startTime":514.115,"endTime":516.965,"body":"might enable them to do."},{"speaker":"Lauren Wallace","startTime":517.355,"endTime":520.415,"body":"But now all of a sudden"},{"speaker":"Lauren Wallace","startTime":517.355,"endTime":520.415,"body":"they're doing processes."},{"speaker":"Lauren Wallace","startTime":520.444,"endTime":522.335,"body":"They're using information"},{"speaker":"Lauren Wallace","startTime":520.444,"endTime":522.335,"body":"in ways that they haven't"},{"speaker":"Lauren Wallace","startTime":522.335,"endTime":524.795,"body":"before and maybe exposing"},{"speaker":"Lauren Wallace","startTime":522.335,"endTime":524.795,"body":"that information to"},{"speaker":"Lauren Wallace","startTime":524.795,"endTime":525.814,"body":"a host of new risks."},{"speaker":"Lauren Wallace","startTime":526.115,"endTime":528.215,"body":"So for those folks starting"},{"speaker":"Lauren Wallace","startTime":526.115,"endTime":528.215,"body":"the governance process from"},{"speaker":"Lauren Wallace","startTime":528.215,"endTime":531.245,"body":"scratch, I say, you've got"},{"speaker":"Lauren Wallace","startTime":528.215,"endTime":531.245,"body":"your work cut out for you."},{"speaker":"Lauren Wallace","startTime":532.015,"endTime":533.81,"body":"That was my long answer"},{"speaker":"Lauren Wallace","startTime":532.015,"endTime":533.81,"body":"to the short question."},{"speaker":"Galen Low","startTime":533.96,"endTime":535.97,"body":"I was like, waiting"},{"speaker":"Galen Low","startTime":533.96,"endTime":535.97,"body":"for the hopeful bit afterwards."},{"speaker":"Galen Low","startTime":536.27,"endTime":537.92,"body":"You've got your work"},{"speaker":"Galen Low","startTime":536.27,"endTime":537.92,"body":"cut out for you, but."},{"speaker":"Lauren Wallace","startTime":538.43,"endTime":539.93,"body":"Let's go"},{"speaker":"Lauren Wallace","startTime":538.43,"endTime":539.93,"body":"to the hopeful bit, then."},{"speaker":"Lauren Wallace","startTime":540.23,"endTime":544.4,"body":"Because I think you can always"},{"speaker":"Lauren Wallace","startTime":540.23,"endTime":544.4,"body":"start with the basic principles"},{"speaker":"Lauren Wallace","startTime":544.4,"endTime":548.0,"body":"of privacy by design and then"},{"speaker":"Lauren Wallace","startTime":544.4,"endTime":548.0,"body":"spread those principles across"},{"speaker":"Lauren Wallace","startTime":548.0,"endTime":550.6089999999999,"body":"to protection, not just of"},{"speaker":"Lauren Wallace","startTime":548.0,"endTime":550.6089999999999,"body":"personal information, but"},{"speaker":"Lauren Wallace","startTime":550.6089999999999,"endTime":552.8589999999999,"body":"protection of the company's"},{"speaker":"Lauren Wallace","startTime":550.6089999999999,"endTime":552.8589999999999,"body":"proprietary information."},{"speaker":"Lauren Wallace","startTime":553.01,"endTime":555.23,"body":"'cause you got a whole bunch"},{"speaker":"Lauren Wallace","startTime":553.01,"endTime":555.23,"body":"of new risks here when you"},{"speaker":"Lauren Wallace","startTime":555.23,"endTime":558.02,"body":"put just company information"},{"speaker":"Lauren Wallace","startTime":555.23,"endTime":558.02,"body":"onto ChatGPT or whatever."},{"speaker":"Lauren Wallace","startTime":558.41,"endTime":560.99,"body":"You wanna assess and bolster"},{"speaker":"Lauren Wallace","startTime":558.41,"endTime":560.99,"body":"your security posture."},{"speaker":"Lauren Wallace","startTime":561.02,"endTime":564.5,"body":"We have stunning new"},{"speaker":"Lauren Wallace","startTime":561.02,"endTime":564.5,"body":"attack surface with AI."},{"speaker":"Lauren Wallace","startTime":564.56,"endTime":566.54,"body":"So you gotta make sure you've"},{"speaker":"Lauren Wallace","startTime":564.56,"endTime":566.54,"body":"got your security dialed."},{"speaker":"Lauren Wallace","startTime":567.05,"endTime":569.18,"body":"And most of all, and this is"},{"speaker":"Lauren Wallace","startTime":567.05,"endTime":569.18,"body":"what I hope we'll spend most"},{"speaker":"Lauren Wallace","startTime":569.18,"endTime":571.73,"body":"of our conversation talking"},{"speaker":"Lauren Wallace","startTime":569.18,"endTime":571.73,"body":"about today, is getting your"},{"speaker":"Lauren Wallace","startTime":571.73,"endTime":575.75,"body":"internal conversation going to"},{"speaker":"Lauren Wallace","startTime":571.73,"endTime":575.75,"body":"really understand what you want"},{"speaker":"Lauren Wallace","startTime":575.75,"endTime":578.81,"body":"to do with AI, what you think"},{"speaker":"Lauren Wallace","startTime":575.75,"endTime":578.81,"body":"you can do with AI, and what"},{"speaker":"Lauren Wallace","startTime":578.81,"endTime":582.1999999999999,"body":"is the real ROI that you hope"},{"speaker":"Lauren Wallace","startTime":578.81,"endTime":582.1999999999999,"body":"to achieve as we enter that"},{"speaker":"Lauren Wallace","startTime":582.1999999999999,"endTime":584.06,"body":"conversation in our communities."},{"speaker":"Lauren Wallace","startTime":584.615,"endTime":587.284,"body":"I like to separate it"},{"speaker":"Lauren Wallace","startTime":584.615,"endTime":587.284,"body":"into kind of two vectors."},{"speaker":"Lauren Wallace","startTime":587.284,"endTime":590.494,"body":"One is what are your internal"},{"speaker":"Lauren Wallace","startTime":587.284,"endTime":590.494,"body":"uses of AI for productivity,"},{"speaker":"Lauren Wallace","startTime":590.494,"endTime":593.494,"body":"for replacing tools that you"},{"speaker":"Lauren Wallace","startTime":590.494,"endTime":593.494,"body":"might currently have, for"},{"speaker":"Lauren Wallace","startTime":593.764,"endTime":596.824,"body":"just functional enhancements"},{"speaker":"Lauren Wallace","startTime":593.764,"endTime":596.824,"body":"and what are your product"},{"speaker":"Lauren Wallace","startTime":596.824,"endTime":598.2049999999999,"body":"development use cases?"},{"speaker":"Galen Low","startTime":598.355,"endTime":598.564,"body":"Mm-hmm."},{"speaker":"Lauren Wallace","startTime":598.895,"endTime":600.635,"body":"And there's"},{"speaker":"Lauren Wallace","startTime":598.895,"endTime":600.635,"body":"very different considerations"},{"speaker":"Lauren Wallace","startTime":600.635,"endTime":600.9449999999999,"body":"for each of those."},{"speaker":"Galen Low","startTime":601.64,"endTime":603.1999999999999,"body":"I definitely"},{"speaker":"Galen Low","startTime":601.64,"endTime":603.1999999999999,"body":"want to get into that."},{"speaker":"Galen Low","startTime":603.41,"endTime":606.14,"body":"I'm glad you mentioned about"},{"speaker":"Galen Low","startTime":603.41,"endTime":606.14,"body":"the muscle, and I'm glad"},{"speaker":"Galen Low","startTime":606.14,"endTime":609.619,"body":"you mentioned GDPR because"},{"speaker":"Galen Low","startTime":606.14,"endTime":609.619,"body":"I come from the digital"},{"speaker":"Galen Low","startTime":609.619,"endTime":612.17,"body":"world, so there's two things"},{"speaker":"Galen Low","startTime":609.619,"endTime":612.17,"body":"in my world where we found"},{"speaker":"Galen Low","startTime":612.17,"endTime":614.869,"body":"ourselves chasing your tail"},{"speaker":"Galen Low","startTime":612.17,"endTime":614.869,"body":"in terms of regulation."},{"speaker":"Galen Low","startTime":615.1999999999999,"endTime":617.0,"body":"One was GDPR, the other"},{"speaker":"Galen Low","startTime":615.1999999999999,"endTime":617.0,"body":"one before that was"},{"speaker":"Galen Low","startTime":617.18,"endTime":618.1999999999999,"body":"accessibility, right."},{"speaker":"Galen Low","startTime":618.1999999999999,"endTime":620.529,"body":"When with the ADA Act and"},{"speaker":"Galen Low","startTime":618.1999999999999,"endTime":620.529,"body":"we were just running around"},{"speaker":"Galen Low","startTime":620.529,"endTime":621.9689999999999,"body":"like chickens with our"},{"speaker":"Galen Low","startTime":620.529,"endTime":621.9689999999999,"body":"head cut off because we"},{"speaker":"Galen Low","startTime":621.9689999999999,"endTime":622.779,"body":"were like, wait a minute."},{"speaker":"Galen Low","startTime":623.169,"endTime":624.2189999999999,"body":"This sounds so legal."},{"speaker":"Galen Low","startTime":624.2189999999999,"endTime":625.869,"body":"We don't have a"},{"speaker":"Galen Low","startTime":624.2189999999999,"endTime":625.869,"body":"process for this."},{"speaker":"Galen Low","startTime":625.869,"endTime":626.679,"body":"We don't even know."},{"speaker":"Galen Low","startTime":626.9789999999999,"endTime":629.9499999999999,"body":"We don't even have like the"},{"speaker":"Galen Low","startTime":626.9789999999999,"endTime":629.9499999999999,"body":"beginnings of a conversation"},{"speaker":"Galen Low","startTime":629.9499999999999,"endTime":635.049,"body":"about regulation and fines and"},{"speaker":"Galen Low","startTime":629.9499999999999,"endTime":635.049,"body":"reporting incidents, and even"},{"speaker":"Galen Low","startTime":635.049,"endTime":636.7289999999999,"body":"just like data visibility."},{"speaker":"Galen Low","startTime":637.2099999999999,"endTime":638.7389999999999,"body":"We didn't have all of"},{"speaker":"Galen Low","startTime":637.2099999999999,"endTime":638.7389999999999,"body":"these things and we"},{"speaker":"Galen Low","startTime":638.7389999999999,"endTime":639.639,"body":"were really scrambling."},{"speaker":"Galen Low","startTime":640.149,"endTime":642.2189999999999,"body":"And there's some folks who"},{"speaker":"Galen Low","startTime":640.149,"endTime":642.2189999999999,"body":"came out ahead on, especially"},{"speaker":"Galen Low","startTime":642.2189999999999,"endTime":643.3299999999999,"body":"on the accessibility side."},{"speaker":"Galen Low","startTime":643.3589999999999,"endTime":646.9599999999999,"body":"I found that like it became"},{"speaker":"Galen Low","startTime":643.3589999999999,"endTime":646.9599999999999,"body":"a requirement and we needed"},{"speaker":"Galen Low","startTime":646.9599999999999,"endTime":647.9789999999999,"body":"to figure it out fast."},{"speaker":"Galen Low","startTime":648.279,"endTime":650.799,"body":"The agencies that did help"},{"speaker":"Galen Low","startTime":648.279,"endTime":650.799,"body":"their clients kind of build out,"},{"speaker":"Galen Low","startTime":650.8299999999999,"endTime":653.169,"body":"you know, web solutions that"},{"speaker":"Galen Low","startTime":650.8299999999999,"endTime":653.169,"body":"were accessible, experiences"},{"speaker":"Galen Low","startTime":653.169,"endTime":655.689,"body":"in the digital world that"},{"speaker":"Galen Low","startTime":653.169,"endTime":655.689,"body":"are accessible and like got"},{"speaker":"Galen Low","startTime":655.689,"endTime":658.9599999999999,"body":"a leg up, but it was such"},{"speaker":"Galen Low","startTime":655.689,"endTime":658.9599999999999,"body":"a scramble because we were"},{"speaker":"Galen Low","startTime":658.9599999999999,"endTime":660.8199999999999,"body":"looking at it the other way,"},{"speaker":"Galen Low","startTime":658.9599999999999,"endTime":660.8199999999999,"body":"which you mentioned, right?"},{"speaker":"Galen Low","startTime":660.8199999999999,"endTime":663.2189999999999,"body":"Which is like, yeah, let's"},{"speaker":"Galen Low","startTime":660.8199999999999,"endTime":663.2189999999999,"body":"just like try all the tools."},{"speaker":"Galen Low","startTime":663.2189999999999,"endTime":663.879,"body":"Let's move fast."},{"speaker":"Galen Low","startTime":664.399,"endTime":664.939,"body":"Who cares?"},{"speaker":"Galen Low","startTime":665.059,"endTime":667.0989999999999,"body":"This is digital,"},{"speaker":"Galen Low","startTime":665.059,"endTime":667.0989999999999,"body":"this technology."},{"speaker":"Galen Low","startTime":667.279,"endTime":669.139,"body":"We're not bound by"},{"speaker":"Galen Low","startTime":667.279,"endTime":669.139,"body":"all of these rules."},{"speaker":"Galen Low","startTime":669.139,"endTime":670.819,"body":"And suddenly we got"},{"speaker":"Galen Low","startTime":669.139,"endTime":670.819,"body":"a taste of that."},{"speaker":"Galen Low","startTime":671.449,"endTime":672.439,"body":"We're like, oh, okay."},{"speaker":"Lauren Wallace","startTime":672.679,"endTime":673.069,"body":"Guess what?"},{"speaker":"Lauren Wallace","startTime":673.069,"endTime":673.4889999999999,"body":"Rules?"},{"speaker":"Lauren Wallace","startTime":673.4889999999999,"endTime":673.7289999999999,"body":"Yeah."},{"speaker":"Lauren Wallace","startTime":674.209,"endTime":678.9789999999999,"body":"So many rules and so many rules"},{"speaker":"Lauren Wallace","startTime":674.209,"endTime":678.9789999999999,"body":"that are designed to express"},{"speaker":"Lauren Wallace","startTime":679.189,"endTime":679.999,"body":"complimentary principles."},{"speaker":"Lauren Wallace","startTime":680.904,"endTime":683.8439999999999,"body":"But may exercise them"},{"speaker":"Lauren Wallace","startTime":680.904,"endTime":683.8439999999999,"body":"in very different ways."},{"speaker":"Lauren Wallace","startTime":683.9639999999999,"endTime":687.3539999999999,"body":"So if you have a GDPR versus"},{"speaker":"Lauren Wallace","startTime":683.9639999999999,"endTime":687.3539999999999,"body":"the CCPA, the California"},{"speaker":"Lauren Wallace","startTime":687.684,"endTime":690.444,"body":"Act that was followed up by"},{"speaker":"Lauren Wallace","startTime":687.684,"endTime":690.444,"body":"the CPRA, they come from the"},{"speaker":"Lauren Wallace","startTime":690.444,"endTime":694.2239999999999,"body":"same good place, but they"},{"speaker":"Lauren Wallace","startTime":690.444,"endTime":694.2239999999999,"body":"implement very differently."},{"speaker":"Lauren Wallace","startTime":694.284,"endTime":698.014,"body":"And so how do you as the digital"},{"speaker":"Lauren Wallace","startTime":694.284,"endTime":698.014,"body":"project manager try to make"},{"speaker":"Lauren Wallace","startTime":698.014,"endTime":700.744,"body":"sure, and I'll tell you this"},{"speaker":"Lauren Wallace","startTime":698.014,"endTime":700.744,"body":"is what a lot of my customers,"},{"speaker":"Lauren Wallace","startTime":700.744,"endTime":703.564,"body":"my clients do, is just try"},{"speaker":"Lauren Wallace","startTime":700.744,"endTime":703.564,"body":"to find that high watermark."},{"speaker":"Lauren Wallace","startTime":703.999,"endTime":706.519,"body":"Try to find what's consistent"},{"speaker":"Lauren Wallace","startTime":703.999,"endTime":706.519,"body":"across the regulatory"},{"speaker":"Lauren Wallace","startTime":706.519,"endTime":709.789,"body":"environments that you're"},{"speaker":"Lauren Wallace","startTime":706.519,"endTime":709.789,"body":"operating in, and treat everyone"},{"speaker":"Lauren Wallace","startTime":709.879,"endTime":713.389,"body":"as if they were subject to that"},{"speaker":"Lauren Wallace","startTime":709.879,"endTime":713.389,"body":"same high principled approach."},{"speaker":"Lauren Wallace","startTime":713.5989999999999,"endTime":716.809,"body":"And that kind of try to like"},{"speaker":"Lauren Wallace","startTime":713.5989999999999,"endTime":716.809,"body":"run along the bottom and do"},{"speaker":"Lauren Wallace","startTime":716.809,"endTime":720.1089999999999,"body":"the least that you can do in"},{"speaker":"Lauren Wallace","startTime":716.809,"endTime":720.1089999999999,"body":"every case, that might seem"},{"speaker":"Lauren Wallace","startTime":720.1089999999999,"endTime":723.709,"body":"like that's gonna save you"},{"speaker":"Lauren Wallace","startTime":720.1089999999999,"endTime":723.709,"body":"some regulatory exposure, but"},{"speaker":"Lauren Wallace","startTime":723.709,"endTime":726.949,"body":"it's gonna cost you so much"},{"speaker":"Lauren Wallace","startTime":723.709,"endTime":726.949,"body":"more in implementation and in"},{"speaker":"Lauren Wallace","startTime":726.949,"endTime":729.529,"body":"Headspace when you're trying"},{"speaker":"Lauren Wallace","startTime":726.949,"endTime":729.529,"body":"to go do interesting things."},{"speaker":"Lauren Wallace","startTime":729.529,"endTime":732.259,"body":"So just like pick the best way"},{"speaker":"Lauren Wallace","startTime":729.529,"endTime":732.259,"body":"that you can do it and do it."},{"speaker":"Lauren Wallace","startTime":732.5889999999999,"endTime":733.879,"body":"You mentioned accessibility."},{"speaker":"Lauren Wallace","startTime":733.879,"endTime":736.9689999999999,"body":"This is a subject that is very"},{"speaker":"Lauren Wallace","startTime":733.879,"endTime":736.9689999999999,"body":"near and dear to my heart, and"},{"speaker":"Lauren Wallace","startTime":736.9689999999999,"endTime":739.039,"body":"I'm working with some other"},{"speaker":"Lauren Wallace","startTime":736.9689999999999,"endTime":739.039,"body":"groups on that, and I would love"},{"speaker":"Lauren Wallace","startTime":739.039,"endTime":741.439,"body":"to come back and have another"},{"speaker":"Lauren Wallace","startTime":739.039,"endTime":741.439,"body":"conversation with you about"},{"speaker":"Lauren Wallace","startTime":741.439,"endTime":744.4689999999999,"body":"accessibility in AI because"},{"speaker":"Lauren Wallace","startTime":741.439,"endTime":744.4689999999999,"body":"I think we're making a lot of"},{"speaker":"Lauren Wallace","startTime":744.4689999999999,"endTime":748.4889999999999,"body":"assumptions that guidelines,"},{"speaker":"Lauren Wallace","startTime":744.4689999999999,"endTime":748.4889999999999,"body":"like WCAG, where you're just"},{"speaker":"Lauren Wallace","startTime":748.4889999999999,"endTime":750.679,"body":"kind of checking the box"},{"speaker":"Lauren Wallace","startTime":748.4889999999999,"endTime":750.679,"body":"on these attributes of your"},{"speaker":"Lauren Wallace","startTime":750.679,"endTime":755.119,"body":"website are suitable when you're"},{"speaker":"Lauren Wallace","startTime":750.679,"endTime":755.119,"body":"dealing with a whole different"},{"speaker":"Lauren Wallace","startTime":755.119,"endTime":758.809,"body":"kind of cognitive load that"},{"speaker":"Lauren Wallace","startTime":755.119,"endTime":758.809,"body":"people are using or not using,"},{"speaker":"Lauren Wallace","startTime":758.809,"endTime":760.039,"body":"or may not have access to."},{"speaker":"Lauren Wallace","startTime":760.534,"endTime":764.134,"body":"When they're using AI either"},{"speaker":"Lauren Wallace","startTime":760.534,"endTime":764.134,"body":"in a direct interaction, like"},{"speaker":"Lauren Wallace","startTime":764.134,"endTime":768.574,"body":"in a consumer facing tool like"},{"speaker":"Lauren Wallace","startTime":764.134,"endTime":768.574,"body":"copilot or something, or when"},{"speaker":"Lauren Wallace","startTime":768.574,"endTime":772.684,"body":"they're interacting with AI in"},{"speaker":"Lauren Wallace","startTime":768.574,"endTime":772.684,"body":"their, in the physical world."},{"speaker":"Lauren Wallace","startTime":773.074,"endTime":777.334,"body":"So when we look at people with"},{"speaker":"Lauren Wallace","startTime":773.074,"endTime":777.334,"body":"disabilities who have been"},{"speaker":"Lauren Wallace","startTime":777.334,"endTime":780.9639999999999,"body":"really empowered by things"},{"speaker":"Lauren Wallace","startTime":777.334,"endTime":780.9639999999999,"body":"like Alexa and HomeKit to"},{"speaker":"Lauren Wallace","startTime":780.9639999999999,"endTime":784.834,"body":"set up their homes or their"},{"speaker":"Lauren Wallace","startTime":780.9639999999999,"endTime":784.834,"body":"environments in ways that"},{"speaker":"Lauren Wallace","startTime":784.834,"endTime":787.834,"body":"are so much better and more"},{"speaker":"Lauren Wallace","startTime":784.834,"endTime":787.834,"body":"convenient and easy to use."},{"speaker":"Lauren Wallace","startTime":788.449,"endTime":790.669,"body":"But these things are being"},{"speaker":"Lauren Wallace","startTime":788.449,"endTime":790.669,"body":"moderated by AI in the"},{"speaker":"Lauren Wallace","startTime":790.669,"endTime":793.069,"body":"background, and so you"},{"speaker":"Lauren Wallace","startTime":790.669,"endTime":793.069,"body":"don't see it, you don't tell"},{"speaker":"Lauren Wallace","startTime":793.069,"endTime":795.5889999999999,"body":"it what to do, but again,"},{"speaker":"Lauren Wallace","startTime":793.069,"endTime":795.5889999999999,"body":"your operating environment"},{"speaker":"Lauren Wallace","startTime":795.5889999999999,"endTime":799.399,"body":"assumptions have been made for"},{"speaker":"Lauren Wallace","startTime":795.5889999999999,"endTime":799.399,"body":"you by someone else and this"},{"speaker":"Lauren Wallace","startTime":799.399,"endTime":803.449,"body":"incredibly powerful and people"},{"speaker":"Lauren Wallace","startTime":799.399,"endTime":803.449,"body":"deserve a lot more from this."},{"speaker":"Lauren Wallace","startTime":803.539,"endTime":805.249,"body":"So I'm excited to have a"},{"speaker":"Lauren Wallace","startTime":803.539,"endTime":805.249,"body":"whole separate conversation"},{"speaker":"Lauren Wallace","startTime":805.249,"endTime":806.269,"body":"about accessibility with you."},{"speaker":"Galen Low","startTime":806.269,"endTime":809.869,"body":"I would love that"},{"speaker":"Galen Low","startTime":806.269,"endTime":809.869,"body":"equity has been coming up and"},{"speaker":"Galen Low","startTime":809.869,"endTime":812.539,"body":"equal access has been coming up"},{"speaker":"Galen Low","startTime":809.869,"endTime":812.539,"body":"a lot in these conversations,"},{"speaker":"Galen Low","startTime":812.7189999999999,"endTime":815.449,"body":"and I think you're right about"},{"speaker":"Galen Low","startTime":812.7189999999999,"endTime":815.449,"body":"the sort of high water level."},{"speaker":"Galen Low","startTime":815.794,"endTime":818.914,"body":"I also worked on some"},{"speaker":"Galen Low","startTime":815.794,"endTime":818.914,"body":"projects in accessibility,"},{"speaker":"Galen Low","startTime":818.914,"endTime":821.8539999999999,"body":"web accessibility with the"},{"speaker":"Galen Low","startTime":818.914,"endTime":821.8539999999999,"body":"WCAG stuff where it definitely"},{"speaker":"Galen Low","startTime":821.8539999999999,"endTime":824.524,"body":"was a box ticking exercise"},{"speaker":"Galen Low","startTime":821.8539999999999,"endTime":824.524,"body":"and it definitely was a"},{"speaker":"Galen Low","startTime":824.524,"endTime":827.644,"body":"couple weeks before they"},{"speaker":"Galen Low","startTime":824.524,"endTime":827.644,"body":"were due to be penalized."},{"speaker":"Galen Low","startTime":827.9739999999999,"endTime":831.514,"body":"And it definitely was sort of"},{"speaker":"Galen Low","startTime":827.9739999999999,"endTime":831.514,"body":"walking along the bottom, but"},{"speaker":"Galen Low","startTime":831.8439999999999,"endTime":835.444,"body":"it actually added even more"},{"speaker":"Galen Low","startTime":831.8439999999999,"endTime":835.444,"body":"risk because it sounds to a"},{"speaker":"Galen Low","startTime":835.444,"endTime":837.334,"body":"lot of folks it might be like,"},{"speaker":"Galen Low","startTime":835.444,"endTime":837.334,"body":"ah, but you know, Lauren,"},{"speaker":"Galen Low","startTime":837.334,"endTime":838.4739999999999,"body":"aren't we over engineering?"},{"speaker":"Galen Low","startTime":838.4739999999999,"endTime":841.624,"body":"If we're doing this, like if"},{"speaker":"Galen Low","startTime":838.4739999999999,"endTime":841.624,"body":"we're engineering to the highest"},{"speaker":"Galen Low","startTime":841.624,"endTime":844.564,"body":"level of regulation of like,"},{"speaker":"Galen Low","startTime":841.624,"endTime":844.564,"body":"you know, the common points."},{"speaker":"Galen Low","startTime":844.9839999999999,"endTime":846.064,"body":"But I've actually seen it."},{"speaker":"Galen Low","startTime":846.304,"endTime":848.704,"body":"I know that it could be scraping"},{"speaker":"Galen Low","startTime":846.304,"endTime":848.704,"body":"the bottom and just doing"},{"speaker":"Galen Low","startTime":848.704,"endTime":851.704,"body":"the minimum is actually more"},{"speaker":"Galen Low","startTime":848.704,"endTime":851.704,"body":"expensive in a lot of ways."},{"speaker":"Galen Low","startTime":851.704,"endTime":854.584,"body":"You come back to it later on"},{"speaker":"Galen Low","startTime":851.704,"endTime":854.584,"body":"and you spin up all these other"},{"speaker":"Galen Low","startTime":854.584,"endTime":855.934,"body":"initiatives to like improve it."},{"speaker":"Galen Low","startTime":856.264,"endTime":857.6139999999999,"body":"It's just putting"},{"speaker":"Galen Low","startTime":856.264,"endTime":857.6139999999999,"body":"off the inevitable."},{"speaker":"Lauren Wallace","startTime":857.704,"endTime":857.944,"body":"Yeah."},{"speaker":"Lauren Wallace","startTime":857.944,"endTime":860.9739999999999,"body":"You don't wanna have to go in"},{"speaker":"Lauren Wallace","startTime":857.944,"endTime":860.9739999999999,"body":"and do point fixes later on."},{"speaker":"Lauren Wallace","startTime":861.454,"endTime":864.004,"body":"And also, I think another"},{"speaker":"Lauren Wallace","startTime":861.454,"endTime":864.004,"body":"thing about selecting this high"},{"speaker":"Lauren Wallace","startTime":864.004,"endTime":867.6039999999999,"body":"watermark from a regulatory"},{"speaker":"Lauren Wallace","startTime":864.004,"endTime":867.6039999999999,"body":"perspective, it's going to"},{"speaker":"Lauren Wallace","startTime":867.6039999999999,"endTime":870.379,"body":"encourage an ethical approach"},{"speaker":"Lauren Wallace","startTime":867.6039999999999,"endTime":870.379,"body":"to the work that you do."},{"speaker":"Lauren Wallace","startTime":870.769,"endTime":873.8589999999999,"body":"So even where you don't have the"},{"speaker":"Lauren Wallace","startTime":870.769,"endTime":873.8589999999999,"body":"regulatory obligations spelled"},{"speaker":"Lauren Wallace","startTime":873.8589999999999,"endTime":876.289,"body":"out somewhere that you can like"},{"speaker":"Lauren Wallace","startTime":873.8589999999999,"endTime":876.289,"body":"point to chapter in verse, you"},{"speaker":"Lauren Wallace","startTime":876.289,"endTime":878.269,"body":"might say, well, we still think"},{"speaker":"Lauren Wallace","startTime":876.289,"endTime":878.269,"body":"this is the best way to do it."},{"speaker":"Lauren Wallace","startTime":878.7189999999999,"endTime":880.9689999999999,"body":"I think that's important"},{"speaker":"Lauren Wallace","startTime":878.7189999999999,"endTime":880.9689999999999,"body":"just because we wanna be good"},{"speaker":"Lauren Wallace","startTime":880.9689999999999,"endTime":883.4889999999999,"body":"corporate citizens and we"},{"speaker":"Lauren Wallace","startTime":880.9689999999999,"endTime":883.4889999999999,"body":"wanna be able to tell our kids"},{"speaker":"Lauren Wallace","startTime":883.4889999999999,"endTime":885.509,"body":"that we didn't, you know, do"},{"speaker":"Lauren Wallace","startTime":883.4889999999999,"endTime":885.509,"body":"terrible things in our jobs."},{"speaker":"Lauren Wallace","startTime":886.384,"endTime":890.074,"body":"Also because you don't"},{"speaker":"Lauren Wallace","startTime":886.384,"endTime":890.074,"body":"know going in precisely"},{"speaker":"Lauren Wallace","startTime":890.074,"endTime":892.204,"body":"where the challenges"},{"speaker":"Lauren Wallace","startTime":890.074,"endTime":892.204,"body":"to you might come from."},{"speaker":"Lauren Wallace","startTime":892.504,"endTime":895.414,"body":"It might not come from a"},{"speaker":"Lauren Wallace","startTime":892.504,"endTime":895.414,"body":"state regulator or a federal"},{"speaker":"Lauren Wallace","startTime":895.414,"endTime":897.454,"body":"regulator or European regulator."},{"speaker":"Lauren Wallace","startTime":897.694,"endTime":899.494,"body":"It might come from"},{"speaker":"Lauren Wallace","startTime":897.694,"endTime":899.494,"body":"a class action."},{"speaker":"Lauren Wallace","startTime":900.124,"endTime":904.324,"body":"It might come from some"},{"speaker":"Lauren Wallace","startTime":900.124,"endTime":904.324,"body":"entrepreneurial legal team."},{"speaker":"Lauren Wallace","startTime":904.564,"endTime":907.024,"body":"Somewhere that's determined"},{"speaker":"Lauren Wallace","startTime":904.564,"endTime":907.024,"body":"there's an opportunity here."},{"speaker":"Lauren Wallace","startTime":907.294,"endTime":908.7339999999999,"body":"It might come from"},{"speaker":"Lauren Wallace","startTime":907.294,"endTime":908.7339999999999,"body":"your competitors."},{"speaker":"Lauren Wallace","startTime":909.154,"endTime":913.294,"body":"And so simply being able"},{"speaker":"Lauren Wallace","startTime":909.154,"endTime":913.294,"body":"to point that you met some"},{"speaker":"Lauren Wallace","startTime":913.294,"endTime":915.874,"body":"kind of notice requirement"},{"speaker":"Lauren Wallace","startTime":913.294,"endTime":915.874,"body":"and some regulation"},{"speaker":"Lauren Wallace","startTime":915.874,"endTime":917.524,"body":"somewhere, that's not enough."},{"speaker":"Lauren Wallace","startTime":917.584,"endTime":919.774,"body":"You need to show that as"},{"speaker":"Lauren Wallace","startTime":917.584,"endTime":919.774,"body":"an organization, you are"},{"speaker":"Lauren Wallace","startTime":919.774,"endTime":922.654,"body":"operating in accordance with"},{"speaker":"Lauren Wallace","startTime":919.774,"endTime":922.654,"body":"ethical guidelines that you"},{"speaker":"Lauren Wallace","startTime":922.654,"endTime":924.054,"body":"had in your organization."},{"speaker":"Lauren Wallace","startTime":924.054,"endTime":926.0939999999999,"body":"And I know that's one of the"},{"speaker":"Lauren Wallace","startTime":924.054,"endTime":926.0939999999999,"body":"things we wanna talk about"},{"speaker":"Lauren Wallace","startTime":926.0939999999999,"endTime":928.014,"body":"today is achieving buy-in."},{"speaker":"Lauren Wallace","startTime":928.314,"endTime":931.704,"body":"You know, as a project manager,"},{"speaker":"Lauren Wallace","startTime":928.314,"endTime":931.704,"body":"like that's your day, right?"},{"speaker":"Lauren Wallace","startTime":932.7239999999999,"endTime":935.0939999999999,"body":"Is getting people on the"},{"speaker":"Lauren Wallace","startTime":932.7239999999999,"endTime":935.0939999999999,"body":"same page, but how do you"},{"speaker":"Lauren Wallace","startTime":935.0939999999999,"endTime":936.654,"body":"communicate about that page?"},{"speaker":"Lauren Wallace","startTime":936.654,"endTime":937.644,"body":"You want people to get on."},{"speaker":"Lauren Wallace","startTime":937.824,"endTime":939.504,"body":"What are the tools that"},{"speaker":"Lauren Wallace","startTime":937.824,"endTime":939.504,"body":"you have available to you?"},{"speaker":"Lauren Wallace","startTime":939.504,"endTime":940.194,"body":"What are the words?"},{"speaker":"Lauren Wallace","startTime":940.194,"endTime":941.274,"body":"What's the vocabulary?"},{"speaker":"Galen Low","startTime":941.574,"endTime":942.1139999999999,"body":"I love that."},{"speaker":"Galen Low","startTime":942.1139999999999,"endTime":944.544,"body":"I wonder if we could dive in"},{"speaker":"Galen Low","startTime":942.1139999999999,"endTime":944.544,"body":"there because, so the note"},{"speaker":"Galen Low","startTime":944.544,"endTime":947.244,"body":"I had here was like, I've"},{"speaker":"Galen Low","startTime":944.544,"endTime":947.244,"body":"seen you speak on the topic"},{"speaker":"Galen Low","startTime":947.244,"endTime":950.034,"body":"of developing privacy first,"},{"speaker":"Galen Low","startTime":947.244,"endTime":950.034,"body":"AI transformation strategy."},{"speaker":"Galen Low","startTime":950.3639999999999,"endTime":952.884,"body":"The thing you're saying"},{"speaker":"Galen Low","startTime":950.3639999999999,"endTime":952.884,"body":"about just being ethical."},{"speaker":"Galen Low","startTime":953.2139999999999,"endTime":955.1039999999999,"body":"And sort of communicating"},{"speaker":"Galen Low","startTime":953.2139999999999,"endTime":955.1039999999999,"body":"that across everyone's"},{"speaker":"Galen Low","startTime":955.1039999999999,"endTime":957.7139999999999,"body":"on the same page, that's"},{"speaker":"Galen Low","startTime":955.1039999999999,"endTime":957.7139999999999,"body":"also resonating with me."},{"speaker":"Galen Low","startTime":958.044,"endTime":961.314,"body":"I wondered if maybe though"},{"speaker":"Galen Low","startTime":958.044,"endTime":961.314,"body":"you could like break down"},{"speaker":"Galen Low","startTime":961.314,"endTime":964.8539999999999,"body":"for my listeners the core"},{"speaker":"Galen Low","startTime":961.314,"endTime":964.8539999999999,"body":"components of like what a"},{"speaker":"Galen Low","startTime":964.8539999999999,"endTime":968.0939999999999,"body":"privacy first approach to AI"},{"speaker":"Galen Low","startTime":964.8539999999999,"endTime":968.0939999999999,"body":"transformation looks like."},{"speaker":"Galen Low","startTime":968.514,"endTime":970.374,"body":"Maybe some of the benefits,"},{"speaker":"Galen Low","startTime":968.514,"endTime":970.374,"body":"but even if we wanna like"},{"speaker":"Galen Low","startTime":970.374,"endTime":973.764,"body":"cast wider than just privacy,"},{"speaker":"Galen Low","startTime":970.374,"endTime":973.764,"body":"because I think privacy is"},{"speaker":"Galen Low","startTime":973.764,"endTime":975.084,"body":"part of that ethical approach."},{"speaker":"Galen Low","startTime":975.084,"endTime":976.584,"body":"It's still part of"},{"speaker":"Galen Low","startTime":975.084,"endTime":976.584,"body":"the fabric there."},{"speaker":"Galen Low","startTime":976.8539999999999,"endTime":980.394,"body":"So if you wanted to zoom out a"},{"speaker":"Galen Low","startTime":976.8539999999999,"endTime":980.394,"body":"little, I'd welcome it as well."},{"speaker":"Lauren Wallace","startTime":980.7239999999999,"endTime":983.424,"body":"Well, I'm"},{"speaker":"Lauren Wallace","startTime":980.7239999999999,"endTime":983.424,"body":"gonna zoom in first and you"},{"speaker":"Lauren Wallace","startTime":983.424,"endTime":985.554,"body":"know, get a little personal, a"},{"speaker":"Lauren Wallace","startTime":983.424,"endTime":985.554,"body":"little bit controversial maybe."},{"speaker":"Lauren Wallace","startTime":985.884,"endTime":988.044,"body":"To me, privacy is a"},{"speaker":"Lauren Wallace","startTime":985.884,"endTime":988.044,"body":"fundamental human right."},{"speaker":"Lauren Wallace","startTime":988.6139999999999,"endTime":993.564,"body":"There's a baseline expectation"},{"speaker":"Lauren Wallace","startTime":988.6139999999999,"endTime":993.564,"body":"that allows us to live our lives"},{"speaker":"Lauren Wallace","startTime":993.8639999999999,"endTime":995.2139999999999,"body":"in a self-determined manner."},{"speaker":"Lauren Wallace","startTime":995.574,"endTime":999.084,"body":"And organizations and"},{"speaker":"Lauren Wallace","startTime":995.574,"endTime":999.084,"body":"states should cautiously"},{"speaker":"Lauren Wallace","startTime":999.084,"endTime":1000.494,"body":"infringe on that."},{"speaker":"Lauren Wallace","startTime":1000.494,"endTime":1000.764,"body":"Right?"},{"speaker":"Lauren Wallace","startTime":1000.794,"endTime":1001.514,"body":"Or should I?"},{"speaker":"Lauren Wallace","startTime":1001.514,"endTime":1002.069,"body":"They shouldn't, right?"},{"speaker":"Lauren Wallace","startTime":1002.069,"endTime":1004.244,"body":"But if they're gonna like,"},{"speaker":"Lauren Wallace","startTime":1002.069,"endTime":1004.244,"body":"be cautious about it."},{"speaker":"Lauren Wallace","startTime":1004.244,"endTime":1004.544,"body":"Please."},{"speaker":"Lauren Wallace","startTime":1004.9639999999999,"endTime":1007.184,"body":"Where I'll get a little"},{"speaker":"Lauren Wallace","startTime":1004.9639999999999,"endTime":1007.184,"body":"controversial is looking"},{"speaker":"Lauren Wallace","startTime":1007.184,"endTime":1009.434,"body":"at sort of the global"},{"speaker":"Lauren Wallace","startTime":1007.184,"endTime":1009.434,"body":"landscape for privacy."},{"speaker":"Lauren Wallace","startTime":1009.899,"endTime":1014.639,"body":"In the eu, which is the"},{"speaker":"Lauren Wallace","startTime":1009.899,"endTime":1014.639,"body":"bellwether for treating privacy"},{"speaker":"Lauren Wallace","startTime":1014.639,"endTime":1017.8489999999999,"body":"as a fundamental human right and"},{"speaker":"Lauren Wallace","startTime":1014.639,"endTime":1017.8489999999999,"body":"really specifically articulating"},{"speaker":"Lauren Wallace","startTime":1017.8489999999999,"endTime":1021.419,"body":"what they mean by that in GDPR"},{"speaker":"Lauren Wallace","startTime":1017.8489999999999,"endTime":1021.419,"body":"and then by extension in the"},{"speaker":"Lauren Wallace","startTime":1021.419,"endTime":1024.8990000000001,"body":"EU AI Act, which relies really"},{"speaker":"Lauren Wallace","startTime":1021.419,"endTime":1024.8990000000001,"body":"heavily on GDPR to say, okay,"},{"speaker":"Lauren Wallace","startTime":1025.319,"endTime":1027.719,"body":"let's start with privacy and"},{"speaker":"Lauren Wallace","startTime":1025.319,"endTime":1027.719,"body":"then let's go from there."},{"speaker":"Lauren Wallace","startTime":1028.409,"endTime":1031.679,"body":"That's the DNA of the EU."},{"speaker":"Lauren Wallace","startTime":1031.949,"endTime":1034.529,"body":"Privacy is fundamental"},{"speaker":"Lauren Wallace","startTime":1031.949,"endTime":1034.529,"body":"human right, and the right"},{"speaker":"Lauren Wallace","startTime":1034.529,"endTime":1037.019,"body":"of determination around"},{"speaker":"Lauren Wallace","startTime":1034.529,"endTime":1037.019,"body":"the use of your personal"},{"speaker":"Lauren Wallace","startTime":1037.019,"endTime":1039.269,"body":"information belongs to the"},{"speaker":"Lauren Wallace","startTime":1037.019,"endTime":1039.269,"body":"data subject, the human."},{"speaker":"Lauren Wallace","startTime":1039.8990000000001,"endTime":1046.619,"body":"In the US historically,"},{"speaker":"Lauren Wallace","startTime":1039.8990000000001,"endTime":1046.619,"body":"we've treated the value of"},{"speaker":"Lauren Wallace","startTime":1046.619,"endTime":1049.829,"body":"that personal information as"},{"speaker":"Lauren Wallace","startTime":1046.619,"endTime":1049.829,"body":"belonging to the company that"},{"speaker":"Lauren Wallace","startTime":1049.829,"endTime":1052.799,"body":"collected it, belonging to the"},{"speaker":"Lauren Wallace","startTime":1049.829,"endTime":1052.799,"body":"company that uses it because"},{"speaker":"Lauren Wallace","startTime":1052.799,"endTime":1055.769,"body":"they extract value from it,"},{"speaker":"Lauren Wallace","startTime":1052.799,"endTime":1055.769,"body":"and so surely if they extracted"},{"speaker":"Lauren Wallace","startTime":1055.769,"endTime":1057.029,"body":"the value must belong to them."},{"speaker":"Lauren Wallace","startTime":1057.78,"endTime":1059.399,"body":"That's where I'll get a"},{"speaker":"Lauren Wallace","startTime":1057.78,"endTime":1059.399,"body":"little controversial, less"},{"speaker":"Lauren Wallace","startTime":1059.399,"endTime":1063.09,"body":"controversial to say that there"},{"speaker":"Lauren Wallace","startTime":1059.399,"endTime":1063.09,"body":"are other jurisdictions around"},{"speaker":"Lauren Wallace","startTime":1063.09,"endTime":1066.599,"body":"the globe where the value of"},{"speaker":"Lauren Wallace","startTime":1063.09,"endTime":1066.599,"body":"the personal information, in"},{"speaker":"Lauren Wallace","startTime":1066.75,"endTime":1069.209,"body":"fact, the specific content"},{"speaker":"Lauren Wallace","startTime":1066.75,"endTime":1069.209,"body":"of the personal information"},{"speaker":"Lauren Wallace","startTime":1069.209,"endTime":1072.06,"body":"is deemed to belong to the"},{"speaker":"Lauren Wallace","startTime":1069.209,"endTime":1072.06,"body":"state because the state is"},{"speaker":"Lauren Wallace","startTime":1072.06,"endTime":1075.51,"body":"going to use it in the best"},{"speaker":"Lauren Wallace","startTime":1072.06,"endTime":1075.51,"body":"interests of the data subject."},{"speaker":"Lauren Wallace","startTime":1075.84,"endTime":1078.09,"body":"So these are three"},{"speaker":"Lauren Wallace","startTime":1075.84,"endTime":1078.09,"body":"very different baseline"},{"speaker":"Lauren Wallace","startTime":1078.09,"endTime":1081.27,"body":"theories of who owns and"},{"speaker":"Lauren Wallace","startTime":1078.09,"endTime":1081.27,"body":"should get the value of"},{"speaker":"Lauren Wallace","startTime":1081.27,"endTime":1082.35,"body":"the personal information."},{"speaker":"Lauren Wallace","startTime":1082.83,"endTime":1084.1789999999999,"body":"So, coming around from that."},{"speaker":"Lauren Wallace","startTime":1084.569,"endTime":1086.699,"body":"I think when you look at"},{"speaker":"Lauren Wallace","startTime":1084.569,"endTime":1086.699,"body":"your company's ethical"},{"speaker":"Lauren Wallace","startTime":1086.699,"endTime":1089.609,"body":"guidelines, you say, okay,"},{"speaker":"Lauren Wallace","startTime":1086.699,"endTime":1089.609,"body":"where do we fall in this mix?"},{"speaker":"Lauren Wallace","startTime":1090.029,"endTime":1091.079,"body":"This is where you start."},{"speaker":"Lauren Wallace","startTime":1091.319,"endTime":1093.9289999999999,"body":"It's not with a list of"},{"speaker":"Lauren Wallace","startTime":1091.319,"endTime":1093.9289999999999,"body":"principles like fairness,"},{"speaker":"Lauren Wallace","startTime":1093.9289999999999,"endTime":1096.389,"body":"accountability, bias mitigation."},{"speaker":"Lauren Wallace","startTime":1096.629,"endTime":1098.879,"body":"These are good, these are"},{"speaker":"Lauren Wallace","startTime":1096.629,"endTime":1098.879,"body":"great words, and they can"},{"speaker":"Lauren Wallace","startTime":1098.879,"endTime":1101.879,"body":"help you build the template"},{"speaker":"Lauren Wallace","startTime":1098.879,"endTime":1101.879,"body":"that you're all gonna fill"},{"speaker":"Lauren Wallace","startTime":1101.879,"endTime":1104.219,"body":"out together and you're gonna"},{"speaker":"Lauren Wallace","startTime":1101.879,"endTime":1104.219,"body":"share on your company and say,"},{"speaker":"Lauren Wallace","startTime":1104.219,"endTime":1105.6589999999999,"body":"these represent our values."},{"speaker":"Lauren Wallace","startTime":1106.049,"endTime":1110.009,"body":"But at the core, do we as"},{"speaker":"Lauren Wallace","startTime":1106.049,"endTime":1110.009,"body":"an organization believe that"},{"speaker":"Lauren Wallace","startTime":1110.009,"endTime":1113.459,"body":"we serve by extracting value"},{"speaker":"Lauren Wallace","startTime":1110.009,"endTime":1113.459,"body":"from personal information?"},{"speaker":"Lauren Wallace","startTime":1114.314,"endTime":1117.5249999999999,"body":"We believe that we serve by"},{"speaker":"Lauren Wallace","startTime":1114.314,"endTime":1117.5249999999999,"body":"helping our customers use"},{"speaker":"Lauren Wallace","startTime":1117.5249999999999,"endTime":1120.314,"body":"personal information for the"},{"speaker":"Lauren Wallace","startTime":1117.5249999999999,"endTime":1120.314,"body":"benefit of the data subject."},{"speaker":"Lauren Wallace","startTime":1120.854,"endTime":1122.715,"body":"And you're allowed to pick,"},{"speaker":"Lauren Wallace","startTime":1120.854,"endTime":1122.715,"body":"you know, in the US you're"},{"speaker":"Lauren Wallace","startTime":1122.715,"endTime":1123.7649999999999,"body":"allowed to pick those things."},{"speaker":"Lauren Wallace","startTime":1124.215,"endTime":1127.695,"body":"I wanna help those companies"},{"speaker":"Lauren Wallace","startTime":1124.215,"endTime":1127.695,"body":"that wanna serve the"},{"speaker":"Lauren Wallace","startTime":1127.695,"endTime":1129.375,"body":"interests of the data subject."},{"speaker":"Galen Low","startTime":1129.824,"endTime":1130.064,"body":"Right."},{"speaker":"Galen Low","startTime":1130.064,"endTime":1130.2749999999999,"body":"Yeah."},{"speaker":"Galen Low","startTime":1130.2749999999999,"endTime":1132.2549999999999,"body":"You had mentioned the sort"},{"speaker":"Galen Low","startTime":1130.2749999999999,"endTime":1132.2549999999999,"body":"of European model being the"},{"speaker":"Galen Low","startTime":1132.2549999999999,"endTime":1136.5149999999999,"body":"sort of bellwether model for"},{"speaker":"Galen Low","startTime":1132.2549999999999,"endTime":1136.5149999999999,"body":"individual privacy as a right."},{"speaker":"Galen Low","startTime":1136.934,"endTime":1139.274,"body":"It's funny when you say"},{"speaker":"Galen Low","startTime":1136.934,"endTime":1139.274,"body":"that about like, I'm gonna"},{"speaker":"Galen Low","startTime":1139.604,"endTime":1142.394,"body":"zoom it out as a North"},{"speaker":"Galen Low","startTime":1139.604,"endTime":1142.394,"body":"American experience for me,"},{"speaker":"Galen Low","startTime":1142.694,"endTime":1145.514,"body":"is that, yeah, I've kind"},{"speaker":"Galen Low","startTime":1142.694,"endTime":1145.514,"body":"of accepted the fact that"},{"speaker":"Galen Low","startTime":1145.514,"endTime":1147.194,"body":"my data is like currency."},{"speaker":"Galen Low","startTime":1147.464,"endTime":1148.3039999999999,"body":"It's transactional."},{"speaker":"Galen Low","startTime":1148.3039999999999,"endTime":1150.5539999999999,"body":"When you said, oh,"},{"speaker":"Galen Low","startTime":1148.3039999999999,"endTime":1150.5539999999999,"body":"because they've extracted"},{"speaker":"Galen Low","startTime":1150.5539999999999,"endTime":1151.5439999999999,"body":"the value, they own it."},{"speaker":"Galen Low","startTime":1151.5439999999999,"endTime":1152.654,"body":"I was like, yeah,"},{"speaker":"Galen Low","startTime":1151.5439999999999,"endTime":1152.654,"body":"it makes sense."},{"speaker":"Galen Low","startTime":1152.984,"endTime":1155.174,"body":"In my head I was like, oh"},{"speaker":"Galen Low","startTime":1152.984,"endTime":1155.174,"body":"yeah, I didn't pay money."},{"speaker":"Galen Low","startTime":1155.174,"endTime":1157.364,"body":"I like, because like I find"},{"speaker":"Galen 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starts."},{"speaker":"Galen Low","startTime":1168.539,"endTime":1171.539,"body":"Allowing an organization"},{"speaker":"Galen Low","startTime":1168.539,"endTime":1171.539,"body":"to be less cautious with"},{"speaker":"Galen Low","startTime":1171.539,"endTime":1173.999,"body":"my data because I'm like,"},{"speaker":"Galen Low","startTime":1171.539,"endTime":1173.999,"body":"sure, take my email address"},{"speaker":"Galen Low","startTime":1173.999,"endTime":1174.9289999999999,"body":"and then enrich the data."},{"speaker":"Galen Low","startTime":1174.9289999999999,"endTime":1175.949,"body":"Like I work in media, right?"},{"speaker":"Galen Low","startTime":1175.949,"endTime":1177.9289999999999,"body":"So I'm like, we're looking"},{"speaker":"Galen Low","startTime":1175.949,"endTime":1177.9289999999999,"body":"in, like I've seen some of the"},{"speaker":"Galen Low","startTime":1177.9289999999999,"endTime":1179.099,"body":"backend of some of this stuff."},{"speaker":"Galen Low","startTime":1179.099,"endTime":1181.319,"body":"And I'm like, some of it's"},{"speaker":"Galen Low","startTime":1179.099,"endTime":1181.319,"body":"better than money in terms"},{"speaker":"Galen Low","startTime":1181.319,"endTime":1183.989,"body":"of value, but the ownership"},{"speaker":"Galen Low","startTime":1181.319,"endTime":1183.989,"body":"thing, I was like, wow."},{"speaker":"Galen Low","startTime":1184.019,"endTime":1184.229,"body":"Okay."},{"speaker":"Galen Low","startTime":1184.229,"endTime":1184.619,"body":"Yes."},{"speaker":"Galen Low","startTime":1184.9189999999999,"endTime":1187.079,"body":"And that's the thing I, that"},{"speaker":"Galen Low","startTime":1184.9189999999999,"endTime":1187.079,"body":"always stuck with me with GDPR"},{"speaker":"Galen Low","startTime":1187.079,"endTime":1191.219,"body":"is like people taking control of"},{"speaker":"Galen Low","startTime":1187.079,"endTime":1191.219,"body":"their own personal information"},{"speaker":"Galen Low","startTime":1191.459,"endTime":1194.129,"body":"and having agency over it,"},{"speaker":"Galen Low","startTime":1191.459,"endTime":1194.129,"body":"but then the gap of like."},{"speaker":"Galen Low","startTime":1194.6689999999999,"endTime":1195.329,"body":"But who's got time?"},{"speaker":"Galen Low","startTime":1195.329,"endTime":1197.069,"body":"Like I barely have"},{"speaker":"Galen Low","startTime":1195.329,"endTime":1197.069,"body":"time to delete photos"},{"speaker":"Galen Low","startTime":1197.069,"endTime":1197.969,"body":"outta my camera roll."},{"speaker":"Galen Low","startTime":1198.059,"endTime":1200.789,"body":"Like I'm not going and figuring"},{"speaker":"Galen Low","startTime":1198.059,"endTime":1200.789,"body":"out where my data lives and"},{"speaker":"Galen Low","startTime":1200.789,"endTime":1202.889,"body":"like writing requests to"},{"speaker":"Galen Low","startTime":1200.789,"endTime":1202.889,"body":"be like, could you please,"},{"speaker":"Galen Low","startTime":1202.9189999999999,"endTime":1205.019,"body":"you know, delete this data"},{"speaker":"Galen Low","startTime":1202.9189999999999,"endTime":1205.019,"body":"permanently from your server."},{"speaker":"Galen Low","startTime":1205.349,"endTime":1206.039,"body":"People are doing that."},{"speaker":"Galen Low","startTime":1206.039,"endTime":1206.6689999999999,"body":"It just wasn't me."},{"speaker":"Galen Low","startTime":1207.119,"endTime":1207.959,"body":"And I was like, okay."},{"speaker":"Galen Low","startTime":1208.229,"endTime":1209.519,"body":"We almost allow it in some ways."},{"speaker":"Lauren Wallace","startTime":1209.789,"endTime":1212.639,"body":"Kudos to"},{"speaker":"Lauren Wallace","startTime":1209.789,"endTime":1212.639,"body":"organizations like NOYB,"},{"speaker":"Lauren Wallace","startTime":1212.999,"endTime":1214.859,"body":"which stands for None Of"},{"speaker":"Lauren Wallace","startTime":1212.999,"endTime":1214.859,"body":"Your Business, which is the"},{"speaker":"Lauren Wallace","startTime":1214.859,"endTime":1216.329,"body":"Max Schrems' organization."},{"speaker":"Lauren Wallace","startTime":1216.329,"endTime":1216.899,"body":"Did you know that?"},{"speaker":"Lauren Wallace","startTime":1216.899,"endTime":1219.4289999999999,"body":"NOYB, None Of Your Business."},{"speaker":"Lauren Wallace","startTime":1219.809,"endTime":1222.719,"body":"Because they can exercise"},{"speaker":"Lauren Wallace","startTime":1219.809,"endTime":1222.719,"body":"it right at scale."},{"speaker":"Lauren Wallace","startTime":1223.154,"endTime":1225.344,"body":"For us as individuals,"},{"speaker":"Lauren Wallace","startTime":1223.154,"endTime":1225.344,"body":"it's excruciatingly"},{"speaker":"Lauren Wallace","startTime":1225.344,"endTime":1227.714,"body":"difficult to exercise"},{"speaker":"Lauren Wallace","startTime":1225.344,"endTime":1227.714,"body":"this right individually."},{"speaker":"Lauren Wallace","startTime":1227.924,"endTime":1230.414,"body":"Now, a lot of the states,"},{"speaker":"Lauren Wallace","startTime":1227.924,"endTime":1230.414,"body":"and this is I think something"},{"speaker":"Lauren Wallace","startTime":1230.414,"endTime":1233.414,"body":"that's moving forward with"},{"speaker":"Lauren Wallace","startTime":1230.414,"endTime":1233.414,"body":"AI regulation that has been"},{"speaker":"Lauren Wallace","startTime":1233.414,"endTime":1237.344,"body":"kind of missing from privacy"},{"speaker":"Lauren Wallace","startTime":1233.414,"endTime":1237.344,"body":"regulation is the obligation"},{"speaker":"Lauren Wallace","startTime":1237.344,"endTime":1242.384,"body":"to get consent to inform and"},{"speaker":"Lauren Wallace","startTime":1237.344,"endTime":1242.384,"body":"then to require consent, and"},{"speaker":"Lauren Wallace","startTime":1242.519,"endTime":1244.634,"body":"that consent must be informed."},{"speaker":"Lauren Wallace","startTime":1244.994,"endTime":1247.574,"body":"Consent in the privacy"},{"speaker":"Lauren Wallace","startTime":1244.994,"endTime":1247.574,"body":"world has been implied in"},{"speaker":"Lauren Wallace","startTime":1247.574,"endTime":1248.894,"body":"so many of our transactions."},{"speaker":"Lauren Wallace","startTime":1249.344,"endTime":1251.634,"body":"And when you go and you know,"},{"speaker":"Lauren Wallace","startTime":1249.344,"endTime":1251.634,"body":"you click through that cookie"},{"speaker":"Lauren Wallace","startTime":1251.634,"endTime":1254.754,"body":"banner or the whatever form"},{"speaker":"Lauren Wallace","startTime":1251.634,"endTime":1254.754,"body":"and the product that you're"},{"speaker":"Lauren Wallace","startTime":1254.754,"endTime":1258.414,"body":"using, always mindful of"},{"speaker":"Lauren Wallace","startTime":1254.754,"endTime":1258.414,"body":"the idea of that this is a"},{"speaker":"Lauren Wallace","startTime":1258.414,"endTime":1260.0339999999999,"body":"baseline maxim in privacy."},{"speaker":"Lauren Wallace","startTime":1260.0339999999999,"endTime":1263.184,"body":"I'm sure you heard it a million"},{"speaker":"Lauren Wallace","startTime":1260.0339999999999,"endTime":1263.184,"body":"times, but if the product is"},{"speaker":"Lauren Wallace","startTime":1263.184,"endTime":1265.314,"body":"free, then you're the product."},{"speaker":"Galen Low","startTime":1265.344,"endTime":1265.584,"body":"Yes."},{"speaker":"Galen Low","startTime":1265.584,"endTime":1265.734,"body":"Yeah."},{"speaker":"Lauren Wallace","startTime":1267.204,"endTime":1270.769,"body":"But it's"},{"speaker":"Lauren Wallace","startTime":1267.204,"endTime":1270.769,"body":"very easy to get seduced"},{"speaker":"Lauren Wallace","startTime":1270.769,"endTime":1273.979,"body":"by the functionality that"},{"speaker":"Lauren Wallace","startTime":1270.769,"endTime":1273.979,"body":"is being promised to you."},{"speaker":"Lauren Wallace","startTime":1274.399,"endTime":1276.229,"body":"And sort of think,"},{"speaker":"Lauren Wallace","startTime":1274.399,"endTime":1276.229,"body":"well, my, it's just me."},{"speaker":"Lauren Wallace","startTime":1276.229,"endTime":1278.899,"body":"It's just me sitting over here"},{"speaker":"Lauren Wallace","startTime":1276.229,"endTime":1278.899,"body":"in my space in Portland, Oregon."},{"speaker":"Lauren Wallace","startTime":1278.899,"endTime":1280.879,"body":"How much could my information"},{"speaker":"Lauren Wallace","startTime":1278.899,"endTime":1280.879,"body":"personally be worth?"},{"speaker":"Lauren Wallace","startTime":1281.209,"endTime":1284.269,"body":"But in the aggregate and in the"},{"speaker":"Lauren Wallace","startTime":1281.209,"endTime":1284.269,"body":"enrich environment as you're"},{"speaker":"Lauren Wallace","startTime":1284.269,"endTime":1287.959,"body":"talking about, and this is one"},{"speaker":"Lauren Wallace","startTime":1284.269,"endTime":1287.959,"body":"of the emerging risks that comes"},{"speaker":"Lauren Wallace","startTime":1287.959,"endTime":1291.979,"body":"from AI, emerging privacy risk"},{"speaker":"Lauren Wallace","startTime":1287.959,"endTime":1291.979,"body":"that exists in AI because of"},{"speaker":"Lauren Wallace","startTime":1291.979,"endTime":1294.259,"body":"the capability of enrichment."},{"speaker":"Lauren Wallace","startTime":1294.664,"endTime":1298.414,"body":"And inferences that can be"},{"speaker":"Lauren Wallace","startTime":1294.664,"endTime":1298.414,"body":"drawn from enriched data."},{"speaker":"Lauren Wallace","startTime":1298.414,"endTime":1300.634,"body":"So the information that you"},{"speaker":"Lauren Wallace","startTime":1298.414,"endTime":1300.634,"body":"provided to this one vendor"},{"speaker":"Lauren Wallace","startTime":1300.634,"endTime":1303.724,"body":"in this one instance, in order"},{"speaker":"Lauren 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Wallace","startTime":1316.424,"endTime":1319.5439999999999,"body":"data subject go into"},{"speaker":"Lauren Wallace","startTime":1319.5439999999999,"endTime":1320.954,"body":"each of the, you can't."},{"speaker":"Lauren Wallace","startTime":1321.494,"endTime":1322.664,"body":"That's not available to you."},{"speaker":"Lauren Wallace","startTime":1322.694,"endTime":1324.254,"body":"You can't remediate that."},{"speaker":"Lauren Wallace","startTime":1324.704,"endTime":1328.604,"body":"So again, my heart goes out to"},{"speaker":"Lauren Wallace","startTime":1324.704,"endTime":1328.604,"body":"the organizations that want to"},{"speaker":"Lauren Wallace","startTime":1328.604,"endTime":1333.104,"body":"be ethical in the first place"},{"speaker":"Lauren Wallace","startTime":1328.604,"endTime":1333.104,"body":"and have deep awareness of the"},{"speaker":"Lauren Wallace","startTime":1333.104,"endTime":1336.374,"body":"data that they have, where they"},{"speaker":"Lauren Wallace","startTime":1333.104,"endTime":1336.374,"body":"got it, if they had the consent"},{"speaker":"Lauren Wallace","startTime":1336.374,"endTime":1337.634,"body":"to use it in the first place."},{"speaker":"Lauren Wallace","startTime":1337.964,"endTime":1340.934,"body":"Are they using it in a"},{"speaker":"Lauren Wallace","startTime":1337.964,"endTime":1340.934,"body":"manner that exceeds the scope"},{"speaker":"Lauren Wallace","startTime":1340.934,"endTime":1342.194,"body":"of that initial consent?"},{"speaker":"Lauren Wallace","startTime":1342.614,"endTime":1345.434,"body":"And could they"},{"speaker":"Lauren Wallace","startTime":1342.614,"endTime":1345.434,"body":"defend that somehow?"},{"speaker":"Lauren Wallace","startTime":1345.434,"endTime":1345.7939999999999,"body":"This."},{"speaker":"Lauren Wallace","startTime":1346.214,"endTime":1349.724,"body":"Expanded use is consistent"},{"speaker":"Lauren Wallace","startTime":1346.214,"endTime":1349.724,"body":"without original intention."},{"speaker":"Lauren Wallace","startTime":1350.084,"endTime":1352.604,"body":"Was the data subject"},{"speaker":"Lauren Wallace","startTime":1350.084,"endTime":1352.604,"body":"informed at the time that"},{"speaker":"Lauren Wallace","startTime":1352.604,"endTime":1354.674,"body":"they were supplying this,"},{"speaker":"Lauren Wallace","startTime":1352.604,"endTime":1354.674,"body":"that the, what their consent"},{"speaker":"Lauren Wallace","startTime":1354.674,"endTime":1355.664,"body":"was gonna be used for?"},{"speaker":"Lauren Wallace","startTime":1356.174,"endTime":1358.094,"body":"Again, these are not things"},{"speaker":"Lauren Wallace","startTime":1356.174,"endTime":1358.094,"body":"you wanna have to go back"},{"speaker":"Lauren Wallace","startTime":1358.094,"endTime":1360.194,"body":"in to your legacy data set."},{"speaker":"Lauren Wallace","startTime":1360.764,"endTime":1362.864,"body":"Now you go out and"},{"speaker":"Lauren Wallace","startTime":1360.764,"endTime":1362.864,"body":"acquire a company, you"},{"speaker":"Lauren Wallace","startTime":1362.864,"endTime":1364.004,"body":"buy 'em for their data."},{"speaker":"Lauren Wallace","startTime":1364.0339999999999,"endTime":1364.364,"body":"Right?"},{"speaker":"Lauren Wallace","startTime":1364.394,"endTime":1365.504,"body":"You're not buying 'em"},{"speaker":"Lauren Wallace","startTime":1364.394,"endTime":1365.504,"body":"for anything else."},{"speaker":"Lauren Wallace","startTime":1365.504,"endTime":1367.994,"body":"I was, this is a little"},{"speaker":"Lauren Wallace","startTime":1365.504,"endTime":1367.994,"body":"tangent, but I was thinking"},{"speaker":"Lauren Wallace","startTime":1367.994,"endTime":1368.654,"body":"about this the other day."},{"speaker":"Lauren Wallace","startTime":1369.254,"endTime":1370.754,"body":"There's a big story"},{"speaker":"Lauren Wallace","startTime":1369.254,"endTime":1370.754,"body":"in the news recently."},{"speaker":"Lauren Wallace","startTime":1370.754,"endTime":1374.059,"body":"I'm not gonna name names, but a"},{"speaker":"Lauren Wallace","startTime":1370.754,"endTime":1374.059,"body":"big bank had bought a startup."},{"speaker":"Lauren Wallace","startTime":1374.834,"endTime":1378.914,"body":"That startup provided services"},{"speaker":"Lauren Wallace","startTime":1374.834,"endTime":1378.914,"body":"to people who were seeking"},{"speaker":"Lauren Wallace","startTime":1378.914,"endTime":1381.344,"body":"financial aid, students who"},{"speaker":"Lauren Wallace","startTime":1378.914,"endTime":1381.344,"body":"were seeking financial aid,"},{"speaker":"Lauren Wallace","startTime":1381.764,"endTime":1386.0539999999999,"body":"and the big bank bought this"},{"speaker":"Lauren Wallace","startTime":1381.764,"endTime":1386.0539999999999,"body":"startup because the startup"},{"speaker":"Lauren Wallace","startTime":1386.234,"endTime":1389.414,"body":"said that they had 4 million"},{"speaker":"Lauren Wallace","startTime":1386.234,"endTime":1389.414,"body":"names of people who had bought"},{"speaker":"Lauren Wallace","startTime":1389.984,"endTime":1392.234,"body":"their student loan services."},{"speaker":"Lauren Wallace","startTime":1392.774,"endTime":1397.154,"body":"And the bank obviously saw"},{"speaker":"Lauren Wallace","startTime":1392.774,"endTime":1397.154,"body":"this as a feeder of information"},{"speaker":"Lauren Wallace","startTime":1397.154,"endTime":1400.334,"body":"about individuals that they"},{"speaker":"Lauren Wallace","startTime":1397.154,"endTime":1400.334,"body":"could use to then target those"},{"speaker":"Lauren Wallace","startTime":1400.604,"endTime":1403.424,"body":"individuals as prospective"},{"speaker":"Lauren Wallace","startTime":1400.604,"endTime":1403.424,"body":"customers for the bank."},{"speaker":"Lauren Wallace","startTime":1403.874,"endTime":1407.264,"body":"The customer acquisition costs"},{"speaker":"Lauren Wallace","startTime":1403.874,"endTime":1407.264,"body":"to the bank are about 150"},{"speaker":"Lauren Wallace","startTime":1407.264,"endTime":1410.5339999999999,"body":"or so dollars, depending per"},{"speaker":"Lauren Wallace","startTime":1407.264,"endTime":1410.5339999999999,"body":"successful customer acquisition."},{"speaker":"Lauren Wallace","startTime":1410.5339999999999,"endTime":1412.994,"body":"Somebody who goes ahead and"},{"speaker":"Lauren Wallace","startTime":1410.5339999999999,"endTime":1412.994,"body":"opens a checking account, right?"},{"speaker":"Lauren Wallace","startTime":1413.624,"endTime":1416.624,"body":"So they were willing"},{"speaker":"Lauren Wallace","startTime":1413.624,"endTime":1416.624,"body":"to pay $175 million for"},{"speaker":"Lauren Wallace","startTime":1416.624,"endTime":1417.764,"body":"these 4 million names."},{"speaker":"Lauren Wallace","startTime":1418.154,"endTime":1420.5539999999999,"body":"That's about $40, $45 a name."},{"speaker":"Lauren Wallace","startTime":1421.064,"endTime":1425.504,"body":"So you can see why they're,"},{"speaker":"Lauren Wallace","startTime":1421.064,"endTime":1425.504,"body":"that Delta 40 to 150 or so,"},{"speaker":"Lauren Wallace","startTime":1425.504,"endTime":1427.244,"body":"they thought it was about,"},{"speaker":"Lauren Wallace","startTime":1425.504,"endTime":1427.244,"body":"it's worth about a hundred"},{"speaker":"Lauren Wallace","startTime":1427.244,"endTime":1432.194,"body":"dollars per person to go in"},{"speaker":"Lauren Wallace","startTime":1427.244,"endTime":1432.194,"body":"and buy a hydrated vetted list."},{"speaker":"Lauren Wallace","startTime":1432.614,"endTime":1434.594,"body":"Of prospects for their"},{"speaker":"Lauren Wallace","startTime":1432.614,"endTime":1434.594,"body":"banking services."},{"speaker":"Lauren Wallace","startTime":1434.984,"endTime":1437.264,"body":"Well then they found out those"},{"speaker":"Lauren Wallace","startTime":1434.984,"endTime":1437.264,"body":"4 million names were fake."},{"speaker":"Lauren Wallace","startTime":1437.564,"endTime":1440.234,"body":"They'd been synthetically"},{"speaker":"Lauren Wallace","startTime":1437.564,"endTime":1440.234,"body":"generated, you know, using"},{"speaker":"Lauren Wallace","startTime":1440.234,"endTime":1442.004,"body":"some kind of AI program."},{"speaker":"Lauren Wallace","startTime":1442.454,"endTime":1445.334,"body":"And as soon as they actually"},{"speaker":"Lauren Wallace","startTime":1442.454,"endTime":1445.334,"body":"went and tested those"},{"speaker":"Lauren Wallace","startTime":1445.334,"endTime":1447.674,"body":"names, they discovered that"},{"speaker":"Lauren Wallace","startTime":1445.334,"endTime":1447.674,"body":"they were all dead ends."},{"speaker":"Lauren Wallace","startTime":1448.214,"endTime":1452.234,"body":"And so $175 million in this"},{"speaker":"Lauren Wallace","startTime":1448.214,"endTime":1452.234,"body":"project that they had done."},{"speaker":"Lauren Wallace","startTime":1452.6689999999999,"endTime":1455.579,"body":"They sued the company, they"},{"speaker":"Lauren Wallace","startTime":1452.6689999999999,"endTime":1455.579,"body":"backed outta the acquisition."},{"speaker":"Lauren Wallace","startTime":1455.579,"endTime":1456.779,"body":"You know, maybe they"},{"speaker":"Lauren Wallace","startTime":1455.579,"endTime":1456.779,"body":"got the money back."},{"speaker":"Lauren Wallace","startTime":1456.779,"endTime":1457.199,"body":"I don't know."},{"speaker":"Lauren Wallace","startTime":1457.619,"endTime":1459.389,"body":"I thought that's so interesting."},{"speaker":"Lauren Wallace","startTime":1459.389,"endTime":1462.329,"body":"They bought this startup"},{"speaker":"Lauren Wallace","startTime":1459.389,"endTime":1462.329,"body":"not for its technology, not"},{"speaker":"Lauren Wallace","startTime":1462.329,"endTime":1465.629,"body":"for its people, but solely"},{"speaker":"Lauren Wallace","startTime":1462.329,"endTime":1465.629,"body":"for the names on the list."},{"speaker":"Lauren Wallace","startTime":1466.049,"endTime":1469.829,"body":"And given the public information"},{"speaker":"Lauren Wallace","startTime":1466.049,"endTime":1469.829,"body":"about the acquisition, about"},{"speaker":"Lauren Wallace","startTime":1469.829,"endTime":1472.979,"body":"the lawsuit, we could see"},{"speaker":"Lauren Wallace","startTime":1469.829,"endTime":1472.979,"body":"the attributed value very"},{"speaker":"Lauren Wallace","startTime":1472.979,"endTime":1474.479,"body":"clearly of each of those names."},{"speaker":"Lauren Wallace","startTime":1474.479,"endTime":1477.209,"body":"The company was worth"},{"speaker":"Lauren Wallace","startTime":1474.479,"endTime":1477.209,"body":"nothing if those 4 million"},{"speaker":"Lauren Wallace","startTime":1477.209,"endTime":1478.559,"body":"names weren't accurate."},{"speaker":"Lauren Wallace","startTime":1479.069,"endTime":1480.629,"body":"So take that into your own life."},{"speaker":"Lauren Wallace","startTime":1481.004,"endTime":1485.654,"body":"And think, okay, what if me or"},{"speaker":"Lauren Wallace","startTime":1481.004,"endTime":1485.654,"body":"one of one of my kids was in"},{"speaker":"Lauren Wallace","startTime":1485.654,"endTime":1491.594,"body":"that data value pipeline from a"},{"speaker":"Lauren Wallace","startTime":1485.654,"endTime":1491.594,"body":"very early age and now up to the"},{"speaker":"Lauren Wallace","startTime":1491.594,"endTime":1493.5439999999999,"body":"age where you might be opening"},{"speaker":"Lauren Wallace","startTime":1491.594,"endTime":1493.5439999999999,"body":"a checking account or getting"},{"speaker":"Lauren Wallace","startTime":1493.5439999999999,"endTime":1494.894,"body":"a mortgage from this bank."},{"speaker":"Lauren Wallace","startTime":1495.494,"endTime":1498.944,"body":"So that transactional value that"},{"speaker":"Lauren Wallace","startTime":1495.494,"endTime":1498.944,"body":"you see when you think, sure,"},{"speaker":"Lauren Wallace","startTime":1499.244,"endTime":1501.104,"body":"click to buy, except whatever."},{"speaker":"Lauren Wallace","startTime":1501.464,"endTime":1504.2839999999999,"body":"My data in this moment doesn't"},{"speaker":"Lauren Wallace","startTime":1501.464,"endTime":1504.2839999999999,"body":"feel like it's worth very much,"},{"speaker":"Lauren Wallace","startTime":1504.614,"endTime":1507.884,"body":"but if you look at your lifetime"},{"speaker":"Lauren Wallace","startTime":1504.614,"endTime":1507.884,"body":"value, well, I'll tell you"},{"speaker":"Lauren Wallace","startTime":1507.884,"endTime":1510.134,"body":"this big bank thought you were"},{"speaker":"Lauren Wallace","startTime":1507.884,"endTime":1510.134,"body":"worth at least a hundred bucks."},{"speaker":"Lauren Wallace","startTime":1510.644,"endTime":1512.454,"body":"So would you do something"},{"speaker":"Lauren Wallace","startTime":1510.644,"endTime":1512.454,"body":"different with that a hundred"},{"speaker":"Lauren Wallace","startTime":1512.454,"endTime":1515.274,"body":"dollars than what you know, that"},{"speaker":"Lauren Wallace","startTime":1512.454,"endTime":1515.274,"body":"decision that you just made?"},{"speaker":"Galen Low","startTime":1515.604,"endTime":1516.864,"body":"There's so much"},{"speaker":"Galen Low","startTime":1515.604,"endTime":1516.864,"body":"there because it's such"},{"speaker":"Galen Low","startTime":1516.864,"endTime":1519.834,"body":"an analog to what you were"},{"speaker":"Galen Low","startTime":1516.864,"endTime":1519.834,"body":"saying earlier about a lot"},{"speaker":"Galen Low","startTime":1519.834,"endTime":1522.504,"body":"of folks are thinking about"},{"speaker":"Galen Low","startTime":1519.834,"endTime":1522.504,"body":"AI and AI transformation"},{"speaker":"Galen Low","startTime":1522.504,"endTime":1525.954,"body":"in their workplace as the"},{"speaker":"Galen Low","startTime":1522.504,"endTime":1525.954,"body":"thing they interface with"},{"speaker":"Galen Low","startTime":1526.014,"endTime":1528.5339999999999,"body":"and the skill that they need"},{"speaker":"Galen Low","startTime":1526.014,"endTime":1528.5339999999999,"body":"to develop to do their job."},{"speaker":"Galen Low","startTime":1529.209,"endTime":1531.939,"body":"It's not always evident, the"},{"speaker":"Galen Low","startTime":1529.209,"endTime":1531.939,"body":"thing you just described,"},{"speaker":"Galen Low","startTime":1531.969,"endTime":1534.579,"body":"which is like what is in that"},{"speaker":"Galen Low","startTime":1531.969,"endTime":1534.579,"body":"black box of what happens."},{"speaker":"Galen Low","startTime":1534.579,"endTime":1536.829,"body":"And usually we think of it"},{"speaker":"Galen Low","startTime":1534.579,"endTime":1536.829,"body":"as, well, we don't know how"},{"speaker":"Galen Low","startTime":1536.829,"endTime":1539.349,"body":"some of these models work,"},{"speaker":"Galen Low","startTime":1536.829,"endTime":1539.349,"body":"this machine learning, they"},{"speaker":"Galen Low","startTime":1539.349,"endTime":1542.079,"body":"are fixing their own code and"},{"speaker":"Galen Low","startTime":1539.349,"endTime":1542.079,"body":"we don't fundamentally know"},{"speaker":"Galen Low","startTime":1542.079,"endTime":1544.689,"body":"why some of this AI works,"},{"speaker":"Galen Low","startTime":1542.079,"endTime":1544.689,"body":"but that's not the black box."},{"speaker":"Galen Low","startTime":1544.689,"endTime":1545.259,"body":"We mean here."},{"speaker":"Galen Low","startTime":1545.499,"endTime":1546.549,"body":"Black box, we mean here."},{"speaker":"Galen Low","startTime":1546.549,"endTime":1548.949,"body":"Is that actually the stuff"},{"speaker":"Galen Low","startTime":1546.549,"endTime":1548.949,"body":"you don't see after you"},{"speaker":"Galen Low","startTime":1548.949,"endTime":1551.529,"body":"hit submit or after you"},{"speaker":"Galen Low","startTime":1548.949,"endTime":1551.529,"body":"submit that prompt or after"},{"speaker":"Galen Low","startTime":1551.799,"endTime":1552.939,"body":"like where's it all going?"},{"speaker":"Galen Low","startTime":1552.939,"endTime":1554.199,"body":"How is it being aggregated?"},{"speaker":"Galen Low","startTime":1554.439,"endTime":1555.879,"body":"Is it transferring hands?"},{"speaker":"Galen Low","startTime":1556.234,"endTime":1558.154,"body":"And like going back to"},{"speaker":"Galen Low","startTime":1556.234,"endTime":1558.154,"body":"that, the model, right?"},{"speaker":"Galen Low","startTime":1558.154,"endTime":1559.8039999999999,"body":"Where you're like, you"},{"speaker":"Galen Low","startTime":1558.154,"endTime":1559.8039999999999,"body":"sit down and you decide,"},{"speaker":"Galen Low","startTime":1559.8039999999999,"endTime":1560.464,"body":"okay, you know what?"},{"speaker":"Galen Low","startTime":1560.7939999999999,"endTime":1561.994,"body":"We are not the EU model."},{"speaker":"Galen Low","startTime":1561.994,"endTime":1565.684,"body":"We definitely feel like we get"},{"speaker":"Galen Low","startTime":1561.994,"endTime":1565.684,"body":"value from our customer's data."},{"speaker":"Galen Low","startTime":1565.984,"endTime":1567.064,"body":"Let's start there."},{"speaker":"Galen Low","startTime":1567.514,"endTime":1570.844,"body":"There's still so much work"},{"speaker":"Galen Low","startTime":1567.514,"endTime":1570.844,"body":"to be done, I guess, to"},{"speaker":"Galen Low","startTime":1570.844,"endTime":1574.0539999999999,"body":"understand then where all"},{"speaker":"Galen Low","startTime":1570.844,"endTime":1574.0539999999999,"body":"this data goes, what we are"},{"speaker":"Galen Low","startTime":1574.0539999999999,"endTime":1577.234,"body":"responsible for and like what"},{"speaker":"Galen Low","startTime":1574.0539999999999,"endTime":1577.234,"body":"ethically are we responsible"},{"speaker":"Galen Low","startTime":1577.234,"endTime":1578.464,"body":"for as an organization."},{"speaker":"Galen Low","startTime":1578.464,"endTime":1579.214,"body":"I think that's."},{"speaker":"Galen Low","startTime":1579.219,"endTime":1582.6689999999999,"body":"An interesting question that, I"},{"speaker":"Galen Low","startTime":1579.219,"endTime":1582.6689999999999,"body":"mean, I don't know if we need to"},{"speaker":"Galen Low","startTime":1582.6689999999999,"endTime":1583.959,"body":"answer today, but we could try."},{"speaker":"Lauren Wallace","startTime":1585.879,"endTime":1587.439,"body":"It's"},{"speaker":"Lauren Wallace","startTime":1585.879,"endTime":1587.439,"body":"kind of a big question."},{"speaker":"Lauren Wallace","startTime":1587.799,"endTime":1592.029,"body":"There are so many big questions"},{"speaker":"Lauren Wallace","startTime":1587.799,"endTime":1592.029,"body":"when we step into this realm"},{"speaker":"Lauren Wallace","startTime":1592.509,"endTime":1596.229,"body":"as citizens, as parents,"},{"speaker":"Lauren Wallace","startTime":1592.509,"endTime":1596.229,"body":"as consumers, as corporate"},{"speaker":"Lauren Wallace","startTime":1596.289,"endTime":1600.009,"body":"citizens, there are just so"},{"speaker":"Lauren Wallace","startTime":1596.289,"endTime":1600.009,"body":"many big questions and I find"},{"speaker":"Lauren Wallace","startTime":1600.009,"endTime":1603.729,"body":"that is a pretty giant ocean"},{"speaker":"Lauren Wallace","startTime":1600.009,"endTime":1603.729,"body":"to boil and I'm just standing"},{"speaker":"Lauren Wallace","startTime":1603.729,"endTime":1606.219,"body":"over here on the edge of it"},{"speaker":"Lauren Wallace","startTime":1603.729,"endTime":1606.219,"body":"and I've just like got a big"},{"speaker":"Lauren Wallace","startTime":1606.219,"endTime":1608.319,"body":"lighter trying to boil that"},{"speaker":"Lauren Wallace","startTime":1606.219,"endTime":1608.319,"body":"ocean with, it's too much."},{"speaker":"Lauren Wallace","startTime":1608.7839999999999,"endTime":1611.484,"body":"So for me, I like to"},{"speaker":"Lauren Wallace","startTime":1608.7839999999999,"endTime":1611.484,"body":"start with a use case."},{"speaker":"Lauren Wallace","startTime":1611.874,"endTime":1614.904,"body":"What is the actual thing you're"},{"speaker":"Lauren Wallace","startTime":1611.874,"endTime":1614.904,"body":"trying to achieve with this"},{"speaker":"Lauren Wallace","startTime":1614.904,"endTime":1618.714,"body":"one actual application and this"},{"speaker":"Lauren Wallace","startTime":1614.904,"endTime":1618.714,"body":"one data set that you might"},{"speaker":"Lauren Wallace","startTime":1618.924,"endTime":1620.394,"body":"feed into this application?"},{"speaker":"Lauren Wallace","startTime":1620.754,"endTime":1624.234,"body":"What is the ROI you really"},{"speaker":"Lauren Wallace","startTime":1620.754,"endTime":1624.234,"body":"hope to extract from that?"},{"speaker":"Lauren Wallace","startTime":1624.264,"endTime":1625.164,"body":"Are you saving money?"},{"speaker":"Lauren Wallace","startTime":1625.164,"endTime":1626.064,"body":"Are you making money?"},{"speaker":"Lauren Wallace","startTime":1626.064,"endTime":1628.854,"body":"Are you gonna be able to add"},{"speaker":"Lauren Wallace","startTime":1626.064,"endTime":1628.854,"body":"customers and then start to"},{"speaker":"Lauren Wallace","startTime":1628.854,"endTime":1629.964,"body":"break it down from there?"},{"speaker":"Lauren Wallace","startTime":1630.234,"endTime":1632.694,"body":"It's too much in the"},{"speaker":"Lauren Wallace","startTime":1630.234,"endTime":1632.694,"body":"compliance circles."},{"speaker":"Lauren Wallace","startTime":1632.694,"endTime":1634.2839999999999,"body":"We talk a lot about"},{"speaker":"Lauren Wallace","startTime":1632.694,"endTime":1634.2839999999999,"body":"tone at the top."},{"speaker":"Lauren Wallace","startTime":1634.704,"endTime":1638.424,"body":"Which I think is a very"},{"speaker":"Lauren Wallace","startTime":1634.704,"endTime":1638.424,"body":"valuable construct is how"},{"speaker":"Lauren Wallace","startTime":1638.424,"endTime":1641.814,"body":"do our executives, our"},{"speaker":"Lauren Wallace","startTime":1638.424,"endTime":1641.814,"body":"leadership, our board, talk"},{"speaker":"Lauren Wallace","startTime":1641.814,"endTime":1644.904,"body":"about their values and how"},{"speaker":"Lauren Wallace","startTime":1641.814,"endTime":1644.904,"body":"do they send those values"},{"speaker":"Lauren Wallace","startTime":1644.904,"endTime":1646.5539999999999,"body":"down into the organization?"},{"speaker":"Lauren Wallace","startTime":1646.944,"endTime":1650.424,"body":"But that only gets you so"},{"speaker":"Lauren Wallace","startTime":1646.944,"endTime":1650.424,"body":"far where we're operating"},{"speaker":"Lauren Wallace","startTime":1650.424,"endTime":1651.864,"body":"at the project level."},{"speaker":"Lauren Wallace","startTime":1652.074,"endTime":1654.954,"body":"You gotta break it down"},{"speaker":"Lauren Wallace","startTime":1652.074,"endTime":1654.954,"body":"again and say, okay, what"},{"speaker":"Lauren Wallace","startTime":1654.954,"endTime":1655.884,"body":"are we trying to achieve?"},{"speaker":"Lauren Wallace","startTime":1655.884,"endTime":1657.384,"body":"What's the use case"},{"speaker":"Lauren Wallace","startTime":1655.884,"endTime":1657.384,"body":"that we're after?"},{"speaker":"Lauren Wallace","startTime":1657.444,"endTime":1658.589,"body":"What is the actual ROI."},{"speaker":"Lauren Wallace","startTime":1659.229,"endTime":1662.739,"body":"How do the ethical principles"},{"speaker":"Lauren Wallace","startTime":1659.229,"endTime":1662.739,"body":"that maybe our leadership"},{"speaker":"Lauren Wallace","startTime":1662.739,"endTime":1665.619,"body":"or maybe the regulations"},{"speaker":"Lauren Wallace","startTime":1662.739,"endTime":1665.619,"body":"that we're subject to, how"},{"speaker":"Lauren Wallace","startTime":1665.619,"endTime":1668.139,"body":"do they align to the things"},{"speaker":"Lauren Wallace","startTime":1665.619,"endTime":1668.139,"body":"that we're actually gonna do?"},{"speaker":"Lauren Wallace","startTime":1668.439,"endTime":1671.859,"body":"And if we don't know,"},{"speaker":"Lauren Wallace","startTime":1668.439,"endTime":1671.859,"body":"because that black box,"},{"speaker":"Lauren Wallace","startTime":1672.219,"endTime":1673.509,"body":"is it safe to proceed?"},{"speaker":"Lauren Wallace","startTime":1673.989,"endTime":1674.949,"body":"And I've said no."},{"speaker":"Lauren Wallace","startTime":1675.219,"endTime":1677.649,"body":"In my capacity as chief"},{"speaker":"Lauren Wallace","startTime":1675.219,"endTime":1677.649,"body":"legal officer rate our first,"},{"speaker":"Lauren Wallace","startTime":1677.649,"endTime":1679.119,"body":"I tell you what I mean."},{"speaker":"Lauren Wallace","startTime":1679.119,"endTime":1682.359,"body":"We looked at hundreds of vendors"},{"speaker":"Lauren Wallace","startTime":1679.119,"endTime":1682.359,"body":"over the course of the year."},{"speaker":"Lauren Wallace","startTime":1682.359,"endTime":1683.769,"body":"I actually did a"},{"speaker":"Lauren Wallace","startTime":1682.359,"endTime":1683.769,"body":"little readout on it."},{"speaker":"Lauren Wallace","startTime":1684.354,"endTime":1686.514,"body":"There was a pretty high"},{"speaker":"Lauren Wallace","startTime":1684.354,"endTime":1686.514,"body":"proportion that we declined."},{"speaker":"Lauren Wallace","startTime":1686.994,"endTime":1689.694,"body":"We said, we don't have enough"},{"speaker":"Lauren Wallace","startTime":1686.994,"endTime":1689.694,"body":"information, or they haven't"},{"speaker":"Lauren Wallace","startTime":1689.694,"endTime":1692.7839999999999,"body":"posted a trust center that"},{"speaker":"Lauren Wallace","startTime":1689.694,"endTime":1692.7839999999999,"body":"we can really dig into and"},{"speaker":"Lauren Wallace","startTime":1692.7839999999999,"endTime":1696.174,"body":"get the information that"},{"speaker":"Lauren Wallace","startTime":1692.7839999999999,"endTime":1696.174,"body":"we need, or they're using"},{"speaker":"Lauren Wallace","startTime":1696.174,"endTime":1698.514,"body":"underlying models that"},{"speaker":"Lauren Wallace","startTime":1696.174,"endTime":1698.514,"body":"they're not disclosing to us."},{"speaker":"Lauren Wallace","startTime":1698.514,"endTime":1700.914,"body":"They did some research and I"},{"speaker":"Lauren Wallace","startTime":1698.514,"endTime":1700.914,"body":"discovered that maybe they're"},{"speaker":"Lauren Wallace","startTime":1700.914,"endTime":1703.404,"body":"also over here and I, you"},{"speaker":"Lauren Wallace","startTime":1700.914,"endTime":1703.404,"body":"know, that's not a tool that"},{"speaker":"Lauren Wallace","startTime":1703.404,"endTime":1706.614,"body":"we've vetted, so I think"},{"speaker":"Lauren Wallace","startTime":1703.404,"endTime":1706.614,"body":"feeling confident, saying no."},{"speaker":"Lauren Wallace","startTime":1707.019,"endTime":1710.109,"body":"Is absolutely fine some of"},{"speaker":"Lauren Wallace","startTime":1707.019,"endTime":1710.109,"body":"the time, and that's where"},{"speaker":"Lauren Wallace","startTime":1710.109,"endTime":1712.449,"body":"it helps to have the ethical"},{"speaker":"Lauren Wallace","startTime":1710.109,"endTime":1712.449,"body":"framework where you say,"},{"speaker":"Lauren Wallace","startTime":1712.479,"endTime":1715.239,"body":"okay, one of our ethical"},{"speaker":"Lauren Wallace","startTime":1712.479,"endTime":1715.239,"body":"principles is accountability."},{"speaker":"Lauren Wallace","startTime":1715.629,"endTime":1716.979,"body":"Let's say pick that one."},{"speaker":"Lauren Wallace","startTime":1717.519,"endTime":1720.339,"body":"Well, if I don't know the answer"},{"speaker":"Lauren Wallace","startTime":1717.519,"endTime":1720.339,"body":"to one of these questions in"},{"speaker":"Lauren Wallace","startTime":1720.339,"endTime":1723.069,"body":"this kind of straightforward"},{"speaker":"Lauren Wallace","startTime":1720.339,"endTime":1723.069,"body":"analysis of what is this product"},{"speaker":"Lauren Wallace","startTime":1723.069,"endTime":1726.039,"body":"supposed to do for us, who's"},{"speaker":"Lauren Wallace","startTime":1723.069,"endTime":1726.039,"body":"gonna be accountable for it?"},{"speaker":"Lauren Wallace","startTime":1726.219,"endTime":1728.829,"body":"I can't just turn to the vendor"},{"speaker":"Lauren Wallace","startTime":1726.219,"endTime":1728.829,"body":"and say, well, I didn't really"},{"speaker":"Lauren Wallace","startTime":1728.829,"endTime":1731.529,"body":"understand what you were doing"},{"speaker":"Lauren Wallace","startTime":1728.829,"endTime":1731.529,"body":"when I bought it from you."},{"speaker":"Lauren Wallace","startTime":1732.009,"endTime":1733.539,"body":"Accountability is"},{"speaker":"Lauren Wallace","startTime":1732.009,"endTime":1733.539,"body":"a tough principle."},{"speaker":"Lauren Wallace","startTime":1733.899,"endTime":1735.249,"body":"It's very aspirational."},{"speaker":"Lauren Wallace","startTime":1735.609,"endTime":1736.779,"body":"And it's a good aspiration."},{"speaker":"Lauren Wallace","startTime":1737.109,"endTime":1741.009,"body":"But really, who do we mean"},{"speaker":"Lauren Wallace","startTime":1737.109,"endTime":1741.009,"body":"when we say accountable?"},{"speaker":"Lauren Wallace","startTime":1741.189,"endTime":1743.469,"body":"Do we mean our board"},{"speaker":"Lauren Wallace","startTime":1741.189,"endTime":1743.469,"body":"is accountable?"},{"speaker":"Lauren Wallace","startTime":1743.769,"endTime":1745.989,"body":"Do we mean that our senior"},{"speaker":"Lauren Wallace","startTime":1743.769,"endTime":1745.989,"body":"leadership is accountable?"},{"speaker":"Lauren Wallace","startTime":1746.379,"endTime":1748.6589999999999,"body":"Do we mean that"},{"speaker":"Lauren Wallace","startTime":1746.379,"endTime":1748.6589999999999,"body":"individuals on the team"},{"speaker":"Lauren Wallace","startTime":1748.6589999999999,"endTime":1749.979,"body":"are personally accountable?"},{"speaker":"Lauren Wallace","startTime":1750.309,"endTime":1753.459,"body":"And I think you can start"},{"speaker":"Lauren Wallace","startTime":1750.309,"endTime":1753.459,"body":"again from the project"},{"speaker":"Lauren Wallace","startTime":1753.459,"endTime":1754.329,"body":"perspective like this."},{"speaker":"Lauren Wallace","startTime":1754.359,"endTime":1759.129,"body":"Use case oriented, ROI oriented"},{"speaker":"Lauren Wallace","startTime":1754.359,"endTime":1759.129,"body":"is setting up teams that are"},{"speaker":"Lauren Wallace","startTime":1759.129,"endTime":1760.119,"body":"accountable to each other."},{"speaker":"Lauren Wallace","startTime":1760.779,"endTime":1763.329,"body":"And when you're setting"},{"speaker":"Lauren Wallace","startTime":1760.779,"endTime":1763.329,"body":"up this team for a project"},{"speaker":"Lauren Wallace","startTime":1763.329,"endTime":1764.139,"body":"that's gonna use AI."},{"speaker":"Lauren Wallace","startTime":1764.499,"endTime":1766.989,"body":"I think it's so important"},{"speaker":"Lauren Wallace","startTime":1764.499,"endTime":1766.989,"body":"to bring in your whole"},{"speaker":"Lauren Wallace","startTime":1766.989,"endTime":1769.479,"body":"community, and clearly you"},{"speaker":"Lauren Wallace","startTime":1766.989,"endTime":1769.479,"body":"have product at the table."},{"speaker":"Lauren Wallace","startTime":1769.479,"endTime":1770.9189999999999,"body":"You have engineering"},{"speaker":"Lauren Wallace","startTime":1769.479,"endTime":1770.9189999999999,"body":"at the table."},{"speaker":"Lauren Wallace","startTime":1771.309,"endTime":1774.999,"body":"You might have security at"},{"speaker":"Lauren Wallace","startTime":1771.309,"endTime":1774.999,"body":"the table, but you've gotta"},{"speaker":"Lauren Wallace","startTime":1774.999,"endTime":1777.699,"body":"have, let's say, customer"},{"speaker":"Lauren Wallace","startTime":1774.999,"endTime":1777.699,"body":"success at the table."},{"speaker":"Lauren Wallace","startTime":1778.089,"endTime":1780.729,"body":"Does CS have scripts so"},{"speaker":"Lauren Wallace","startTime":1778.089,"endTime":1780.729,"body":"that they can respond"},{"speaker":"Lauren Wallace","startTime":1780.729,"endTime":1783.1589999999999,"body":"to customer questions"},{"speaker":"Lauren Wallace","startTime":1780.729,"endTime":1783.1589999999999,"body":"about this functionality?"},{"speaker":"Lauren Wallace","startTime":1783.4289999999999,"endTime":1785.109,"body":"Do they understand the"},{"speaker":"Lauren Wallace","startTime":1783.4289999999999,"endTime":1785.109,"body":"functionality well enough"},{"speaker":"Lauren Wallace","startTime":1785.109,"endTime":1788.1689999999999,"body":"that in the absence of the"},{"speaker":"Lauren Wallace","startTime":1785.109,"endTime":1788.1689999999999,"body":"script they could at least"},{"speaker":"Lauren Wallace","startTime":1788.1689999999999,"endTime":1791.199,"body":"have vocabulary to surface"},{"speaker":"Lauren Wallace","startTime":1788.1689999999999,"endTime":1791.199,"body":"the question to someone else?"},{"speaker":"Lauren Wallace","startTime":1791.769,"endTime":1793.539,"body":"Product marketing, do"},{"speaker":"Lauren Wallace","startTime":1791.769,"endTime":1793.539,"body":"you have documentation?"},{"speaker":"Lauren Wallace","startTime":1793.959,"endTime":1797.259,"body":"That thoroughly explains,"},{"speaker":"Lauren Wallace","startTime":1793.959,"endTime":1797.259,"body":"that demonstrates you"},{"speaker":"Lauren Wallace","startTime":1797.259,"endTime":1800.289,"body":"understand what this"},{"speaker":"Lauren Wallace","startTime":1797.259,"endTime":1800.289,"body":"product is gonna do for you."},{"speaker":"Lauren Wallace","startTime":1800.589,"endTime":1801.279,"body":"Marketing."},{"speaker":"Lauren Wallace","startTime":1801.279,"endTime":1805.059,"body":"When you go out and talk to your"},{"speaker":"Lauren Wallace","startTime":1801.279,"endTime":1805.059,"body":"community, do you know if your"},{"speaker":"Lauren Wallace","startTime":1805.059,"endTime":1808.119,"body":"customer community, do you know"},{"speaker":"Lauren Wallace","startTime":1805.059,"endTime":1808.119,"body":"whether they're in that allergic"},{"speaker":"Lauren Wallace","startTime":1808.119,"endTime":1811.619,"body":"to AI category or at the other"},{"speaker":"Lauren Wallace","startTime":1808.119,"endTime":1811.619,"body":"end, you know, very eager"},{"speaker":"Lauren Wallace","startTime":1811.769,"endTime":1813.389,"body":"to try new things category."},{"speaker":"Lauren Wallace","startTime":1813.389,"endTime":1816.539,"body":"How are you gonna tone and"},{"speaker":"Lauren Wallace","startTime":1813.389,"endTime":1816.539,"body":"tune your messaging so that"},{"speaker":"Lauren Wallace","startTime":1816.539,"endTime":1818.4289999999999,"body":"when you talk about new"},{"speaker":"Lauren Wallace","startTime":1816.539,"endTime":1818.4289999999999,"body":"features or functionality"},{"speaker":"Lauren Wallace","startTime":1818.4289999999999,"endTime":1821.099,"body":"that you're bringing out"},{"speaker":"Lauren Wallace","startTime":1818.4289999999999,"endTime":1821.099,"body":"that are AI enabled, you're"},{"speaker":"Lauren Wallace","startTime":1821.099,"endTime":1822.689,"body":"meeting them where they are."},{"speaker":"Lauren Wallace","startTime":1823.049,"endTime":1825.059,"body":"Legal, of course you"},{"speaker":"Lauren Wallace","startTime":1823.049,"endTime":1825.059,"body":"got legal at the table."},{"speaker":"Lauren Wallace","startTime":1825.059,"endTime":1825.749,"body":"I gotta say that."},{"speaker":"Lauren Wallace","startTime":1826.4089999999999,"endTime":1829.139,"body":"Importantly though, back to"},{"speaker":"Lauren Wallace","startTime":1826.4089999999999,"endTime":1829.139,"body":"the customers, you may have"},{"speaker":"Lauren Wallace","startTime":1829.139,"endTime":1832.619,"body":"customers in your portfolio"},{"speaker":"Lauren Wallace","startTime":1829.139,"endTime":1832.619,"body":"that prohibit the use of AI on"},{"speaker":"Lauren Wallace","startTime":1832.619,"endTime":1833.609,"body":"the products they buy from you."},{"speaker":"Lauren Wallace","startTime":1833.609,"endTime":1835.889,"body":"That can be buried in the"},{"speaker":"Lauren Wallace","startTime":1833.609,"endTime":1835.889,"body":"contract somewhere like, and"},{"speaker":"Lauren Wallace","startTime":1835.889,"endTime":1838.529,"body":"it might not say AI, it might"},{"speaker":"Lauren Wallace","startTime":1835.889,"endTime":1838.529,"body":"say algorithmic decision"},{"speaker":"Lauren Wallace","startTime":1838.529,"endTime":1840.299,"body":"making or using models."},{"speaker":"Lauren Wallace","startTime":1840.359,"endTime":1843.089,"body":"You might have a 10-year-old"},{"speaker":"Lauren Wallace","startTime":1840.359,"endTime":1843.089,"body":"contract that prohibits"},{"speaker":"Lauren Wallace","startTime":1843.089,"endTime":1845.6689999999999,"body":"this use, so you need to"},{"speaker":"Lauren Wallace","startTime":1843.089,"endTime":1845.6689999999999,"body":"get legal the table too."},{"speaker":"Lauren Wallace","startTime":1846.029,"endTime":1848.579,"body":"And then also looking at it"},{"speaker":"Lauren Wallace","startTime":1846.029,"endTime":1848.579,"body":"from a regulatory perspective."},{"speaker":"Lauren Wallace","startTime":1848.999,"endTime":1850.264,"body":"But now you're all"},{"speaker":"Lauren Wallace","startTime":1848.999,"endTime":1850.264,"body":"around the table."},{"speaker":"Lauren Wallace","startTime":1850.979,"endTime":1853.379,"body":"Now is when you develop the"},{"speaker":"Lauren Wallace","startTime":1850.979,"endTime":1853.379,"body":"accountability to each other"},{"speaker":"Lauren Wallace","startTime":1853.649,"endTime":1855.989,"body":"and say, I asked you and I"},{"speaker":"Lauren Wallace","startTime":1853.649,"endTime":1855.989,"body":"did not hear back on this."},{"speaker":"Galen Low","startTime":1856.4089999999999,"endTime":1858.509,"body":"I'm glad you"},{"speaker":"Galen Low","startTime":1856.4089999999999,"endTime":1858.509,"body":"went there because as I"},{"speaker":"Galen Low","startTime":1858.509,"endTime":1860.819,"body":"was thinking about, it's a"},{"speaker":"Galen Low","startTime":1858.509,"endTime":1860.819,"body":"complicated question, right?"},{"speaker":"Galen Low","startTime":1860.819,"endTime":1861.509,"body":"Accountability."},{"speaker":"Galen Low","startTime":1861.539,"endTime":1862.289,"body":"Like who?"},{"speaker":"Galen Low","startTime":1862.559,"endTime":1864.4189999999999,"body":"And I was like, okay where"},{"speaker":"Galen Low","startTime":1862.559,"endTime":1864.4189999999999,"body":"are we gonna take this?"},{"speaker":"Galen Low","startTime":1864.4189999999999,"endTime":1866.129,"body":"And it's kind of like"},{"speaker":"Galen Low","startTime":1864.4189999999999,"endTime":1866.129,"body":"we hold each other"},{"speaker":"Galen Low","startTime":1866.129,"endTime":1869.039,"body":"accountable internally"},{"speaker":"Galen Low","startTime":1866.129,"endTime":1869.039,"body":"because we are a team."},{"speaker":"Galen Low","startTime":1869.249,"endTime":1871.289,"body":"The question I actually had"},{"speaker":"Galen Low","startTime":1869.249,"endTime":1871.289,"body":"like crafted here, which I think"},{"speaker":"Galen Low","startTime":1871.289,"endTime":1873.749,"body":"we've kind of covered, is that"},{"speaker":"Galen Low","startTime":1871.289,"endTime":1873.749,"body":"like something like privacy?"},{"speaker":"Galen Low","startTime":1874.094,"endTime":1875.5339999999999,"body":"It's only as strong as"},{"speaker":"Galen Low","startTime":1874.094,"endTime":1875.5339999999999,"body":"the weakest link in a"},{"speaker":"Galen Low","startTime":1875.5339999999999,"endTime":1876.314,"body":"lot of cases, right?"},{"speaker":"Galen Low","startTime":1876.314,"endTime":1878.774,"body":"So you get a team together and"},{"speaker":"Galen Low","startTime":1876.314,"endTime":1878.774,"body":"if there's like one person on"},{"speaker":"Galen Low","startTime":1878.774,"endTime":1880.604,"body":"the team that's like, yeah, it"},{"speaker":"Galen Low","startTime":1878.774,"endTime":1880.604,"body":"doesn't matter, I'm just gonna"},{"speaker":"Galen Low","startTime":1880.604,"endTime":1885.314,"body":"whatever, upload this data"},{"speaker":"Galen Low","startTime":1880.604,"endTime":1885.314,"body":"set to like an a public LLM or"},{"speaker":"Galen Low","startTime":1885.494,"endTime":1888.314,"body":"we'll just skirt by this because"},{"speaker":"Galen Low","startTime":1885.494,"endTime":1888.314,"body":"like, we can get away with it."},{"speaker":"Galen Low","startTime":1888.314,"endTime":1890.024,"body":"We've gotta deliver by Friday."},{"speaker":"Galen Low","startTime":1890.024,"endTime":1891.344,"body":"So let's just get it done."},{"speaker":"Galen Low","startTime":1891.344,"endTime":1892.094,"body":"We'll circle back."},{"speaker":"Galen Low","startTime":1892.499,"endTime":1896.279,"body":"But that sort of like culture"},{"speaker":"Galen Low","startTime":1892.499,"endTime":1896.279,"body":"of being, of holding one another"},{"speaker":"Galen Low","startTime":1896.279,"endTime":1899.859,"body":"accountable for that value,"},{"speaker":"Galen Low","startTime":1896.279,"endTime":1899.859,"body":"I think is really strong."},{"speaker":"Lauren Wallace","startTime":1900.129,"endTime":1902.079,"body":"And here's"},{"speaker":"Lauren Wallace","startTime":1900.129,"endTime":1902.079,"body":"what I love about privacy as a"},{"speaker":"Lauren Wallace","startTime":1902.079,"endTime":1905.4089999999999,"body":"guiding principle that can play"},{"speaker":"Lauren Wallace","startTime":1902.079,"endTime":1905.4089999999999,"body":"out in so many different ways."},{"speaker":"Lauren Wallace","startTime":1905.6789999999999,"endTime":1909.219,"body":"Unlike so many other of the"},{"speaker":"Lauren Wallace","startTime":1905.6789999999999,"endTime":1909.219,"body":"considerations that we take"},{"speaker":"Lauren Wallace","startTime":1909.219,"endTime":1911.6789999999999,"body":"into account when we're looking"},{"speaker":"Lauren Wallace","startTime":1909.219,"endTime":1911.6789999999999,"body":"at development or product"},{"speaker":"Lauren Wallace","startTime":1911.6789999999999,"endTime":1915.549,"body":"designs, whatever privacy is"},{"speaker":"Lauren Wallace","startTime":1911.6789999999999,"endTime":1915.549,"body":"personal, do a quick survey"},{"speaker":"Lauren Wallace","startTime":1915.549,"endTime":1916.989,"body":"of your organization sometime."},{"speaker":"Lauren Wallace","startTime":1917.4089999999999,"endTime":1920.649,"body":"Ask everyone, whether they"},{"speaker":"Lauren Wallace","startTime":1917.4089999999999,"endTime":1920.649,"body":"or someone that they care"},{"speaker":"Lauren Wallace","startTime":1920.649,"endTime":1924.939,"body":"about has been victim of a"},{"speaker":"Lauren Wallace","startTime":1920.649,"endTime":1924.939,"body":"personal information breach."},{"speaker":"Lauren Wallace","startTime":1925.239,"endTime":1927.309,"body":"I mean, on the one hand, we"},{"speaker":"Lauren Wallace","startTime":1925.239,"endTime":1927.309,"body":"all get letters from all of our"},{"speaker":"Lauren Wallace","startTime":1927.309,"endTime":1929.769,"body":"proprietors all the time saying,"},{"speaker":"Lauren Wallace","startTime":1927.309,"endTime":1929.769,"body":"oh, by the way, you know, and"},{"speaker":"Lauren Wallace","startTime":1929.769,"endTime":1932.439,"body":"you should set up your Experian"},{"speaker":"Lauren Wallace","startTime":1929.769,"endTime":1932.439,"body":"credit report monitoring."},{"speaker":"Lauren Wallace","startTime":1932.769,"endTime":1936.519,"body":"But if you've ever personally"},{"speaker":"Lauren Wallace","startTime":1932.769,"endTime":1936.519,"body":"had your data misused"},{"speaker":"Lauren Wallace","startTime":1937.944,"endTime":1939.709,"body":"and apparently for the"},{"speaker":"Lauren Wallace","startTime":1937.944,"endTime":1939.709,"body":"benefit of somebody else."},{"speaker":"Lauren Wallace","startTime":1940.359,"endTime":1942.639,"body":"It is a literal nightmare,"},{"speaker":"Lauren Wallace","startTime":1940.359,"endTime":1942.639,"body":"and I've been through"},{"speaker":"Lauren Wallace","startTime":1942.639,"endTime":1943.779,"body":"it myself personally."},{"speaker":"Lauren Wallace","startTime":1943.779,"endTime":1945.999,"body":"It's not why I became a"},{"speaker":"Lauren Wallace","startTime":1943.779,"endTime":1945.999,"body":"privacy lawyer, but it's not"},{"speaker":"Lauren Wallace","startTime":1946.059,"endTime":1946.9289999999999,"body":"why I became a privacy deal."},{"speaker":"Galen Low","startTime":1947.1689999999999,"endTime":1947.469,"body":"Fair enough."},{"speaker":"Galen Low","startTime":1947.589,"endTime":1948.339,"body":"Yeah, I hear you."},{"speaker":"Galen Low","startTime":1948.339,"endTime":1949.194,"body":"I hear you."},{"speaker":"Lauren Wallace","startTime":1949.6589999999999,"endTime":1951.1589999999999,"body":"And I was"},{"speaker":"Lauren Wallace","startTime":1949.6589999999999,"endTime":1951.1589999999999,"body":"talking to someone recently,"},{"speaker":"Lauren Wallace","startTime":1951.1589999999999,"endTime":1954.399,"body":"this was just a week or so ago,"},{"speaker":"Lauren Wallace","startTime":1951.1589999999999,"endTime":1954.399,"body":"who had recently just kind of"},{"speaker":"Lauren Wallace","startTime":1954.399,"endTime":1957.969,"body":"gone through this whole process"},{"speaker":"Lauren Wallace","startTime":1954.399,"endTime":1957.969,"body":"of trying to rebuild their life"},{"speaker":"Lauren Wallace","startTime":1958.359,"endTime":1961.299,"body":"after having been their bank"},{"speaker":"Lauren Wallace","startTime":1958.359,"endTime":1961.299,"body":"account was hacked, I think."},{"speaker":"Lauren Wallace","startTime":1961.6589999999999,"endTime":1963.729,"body":"And then all kinds of bad"},{"speaker":"Lauren Wallace","startTime":1961.6589999999999,"endTime":1963.729,"body":"things happen from that."},{"speaker":"Lauren Wallace","startTime":1964.119,"endTime":1967.389,"body":"So when you are trying to"},{"speaker":"Lauren Wallace","startTime":1964.119,"endTime":1967.389,"body":"encourage accountability"},{"speaker":"Lauren Wallace","startTime":1967.389,"endTime":1968.619,"body":"and care for each other."},{"speaker":"Lauren Wallace","startTime":1969.009,"endTime":1973.839,"body":"In this project context, when"},{"speaker":"Lauren Wallace","startTime":1969.009,"endTime":1973.839,"body":"you can bring privacy in and"},{"speaker":"Lauren Wallace","startTime":1973.839,"endTime":1976.509,"body":"see how really personal it"},{"speaker":"Lauren Wallace","startTime":1973.839,"endTime":1976.509,"body":"is, do kids really want their"},{"speaker":"Lauren Wallace","startTime":1976.509,"endTime":1982.029,"body":"children's information to"},{"speaker":"Lauren Wallace","startTime":1976.509,"endTime":1982.029,"body":"be available to anybody, you"},{"speaker":"Lauren Wallace","startTime":1982.029,"endTime":1985.359,"body":"know, with a passcode and for"},{"speaker":"Lauren Wallace","startTime":1982.029,"endTime":1985.359,"body":"the lifecycle that we talked"},{"speaker":"Lauren Wallace","startTime":1985.359,"endTime":1988.149,"body":"about when we looked at that"},{"speaker":"Lauren Wallace","startTime":1985.359,"endTime":1988.149,"body":"banking example, really looking"},{"speaker":"Lauren Wallace","startTime":1988.149,"endTime":1990.309,"body":"ahead and thinking, well,"},{"speaker":"Lauren Wallace","startTime":1988.149,"endTime":1990.309,"body":"this information that I put"},{"speaker":"Lauren Wallace","startTime":1990.309,"endTime":1993.099,"body":"in here, it's about my child"},{"speaker":"Lauren Wallace","startTime":1990.309,"endTime":1993.099,"body":"or about my home or something."},{"speaker":"Lauren Wallace","startTime":1993.489,"endTime":1995.319,"body":"This might be very"},{"speaker":"Lauren Wallace","startTime":1993.489,"endTime":1995.319,"body":"valuable to someone five,"},{"speaker":"Lauren Wallace","startTime":1995.319,"endTime":1996.9089999999999,"body":"10 years from now maybe."},{"speaker":"Lauren Wallace","startTime":1996.9089999999999,"endTime":1997.989,"body":"Can I stop that now?"},{"speaker":"Galen Low","startTime":1998.364,"endTime":2000.134,"body":"I wonder if we could"},{"speaker":"Galen Low","startTime":1998.364,"endTime":2000.134,"body":"take this whole vertical slice"},{"speaker":"Galen Low","startTime":2000.5539999999999,"endTime":2003.404,"body":"and look at it maybe from a"},{"speaker":"Galen Low","startTime":2000.5539999999999,"endTime":2003.404,"body":"project or product perspective,"},{"speaker":"Galen Low","startTime":2003.674,"endTime":2007.064,"body":"even just from that, you"},{"speaker":"Galen Low","startTime":2003.674,"endTime":2007.064,"body":"mentioned tone at the top, and"},{"speaker":"Galen Low","startTime":2007.274,"endTime":2010.214,"body":"yes, it's important, but also"},{"speaker":"Galen Low","startTime":2007.274,"endTime":2010.214,"body":"it's not the be all end all."},{"speaker":"Galen Low","startTime":2010.604,"endTime":2014.324,"body":"So if we started just beneath"},{"speaker":"Galen Low","startTime":2010.604,"endTime":2014.324,"body":"that, you know, developing a"},{"speaker":"Galen Low","startTime":2014.324,"endTime":2016.484,"body":"product that's going to use."},{"speaker":"Galen Low","startTime":2016.829,"endTime":2019.739,"body":"AI or algorithmic"},{"speaker":"Galen Low","startTime":2016.829,"endTime":2019.739,"body":"processing in some way."},{"speaker":"Galen Low","startTime":2020.069,"endTime":2022.649,"body":"And there's a couple pieces"},{"speaker":"Galen Low","startTime":2020.069,"endTime":2022.649,"body":"that you had in there and"},{"speaker":"Galen Low","startTime":2022.739,"endTime":2023.999,"body":"you know, tell me if I'm"},{"speaker":"Galen Low","startTime":2022.739,"endTime":2023.999,"body":"right or wrong about this,"},{"speaker":"Galen Low","startTime":2023.999,"endTime":2026.579,"body":"but like I'm thinking of like"},{"speaker":"Galen Low","startTime":2023.999,"endTime":2026.579,"body":"the education piece, right?"},{"speaker":"Galen Low","startTime":2026.579,"endTime":2028.9189999999999,"body":"You mentioned like having"},{"speaker":"Galen Low","startTime":2026.579,"endTime":2028.9189999999999,"body":"the lexicon or even having"},{"speaker":"Galen Low","startTime":2028.9189999999999,"endTime":2031.769,"body":"the empathy to have that"},{"speaker":"Galen Low","startTime":2028.9189999999999,"endTime":2031.769,"body":"thought of it's just our"},{"speaker":"Galen Low","startTime":2031.769,"endTime":2035.069,"body":"customer's data versus that"},{"speaker":"Galen Low","startTime":2031.769,"endTime":2035.069,"body":"could have been my kids' data."},{"speaker":"Galen Low","startTime":2035.849,"endTime":2038.039,"body":"And then the like, having"},{"speaker":"Galen Low","startTime":2035.849,"endTime":2038.039,"body":"everyone at the table, I"},{"speaker":"Galen Low","startTime":2038.039,"endTime":2040.4089999999999,"body":"know some folks listening are"},{"speaker":"Galen Low","startTime":2038.039,"endTime":2040.4089999999999,"body":"like, we can't have everyone"},{"speaker":"Galen Low","startTime":2040.4089999999999,"endTime":2041.489,"body":"at the table for everything."},{"speaker":"Galen Low","startTime":2041.489,"endTime":2043.1689999999999,"body":"Lauren, like, that's"},{"speaker":"Galen Low","startTime":2041.489,"endTime":2043.1689999999999,"body":"gonna be so expensive."},{"speaker":"Galen Low","startTime":2043.379,"endTime":2045.779,"body":"Might work for you in financial"},{"speaker":"Galen Low","startTime":2043.379,"endTime":2045.779,"body":"services, but like, you know,"},{"speaker":"Galen Low","startTime":2045.9289999999999,"endTime":2050.309,"body":"we're scrappy all the way down"},{"speaker":"Galen Low","startTime":2045.9289999999999,"endTime":2050.309,"body":"to like, if somebody breaches"},{"speaker":"Galen Low","startTime":2050.309,"endTime":2055.049,"body":"that value on the team, what"},{"speaker":"Galen Low","startTime":2050.309,"endTime":2055.049,"body":"does it look like for that team"},{"speaker":"Galen Low","startTime":2055.049,"endTime":2056.879,"body":"to like start to repair it?"},{"speaker":"Galen Low","startTime":2057.404,"endTime":2059.8340000000003,"body":"Those are kind of the three"},{"speaker":"Galen Low","startTime":2057.404,"endTime":2059.8340000000003,"body":"points I wanted to look at."},{"speaker":"Lauren Wallace","startTime":2060.134,"endTime":2062.174,"body":"Let me look"},{"speaker":"Lauren Wallace","startTime":2060.134,"endTime":2062.174,"body":"at it a little differently."},{"speaker":"Lauren Wallace","startTime":2062.174,"endTime":2065.024,"body":"I wanna think for a second"},{"speaker":"Lauren Wallace","startTime":2062.174,"endTime":2065.024,"body":"because you have intentional"},{"speaker":"Lauren Wallace","startTime":2065.024,"endTime":2067.634,"body":"misuse of personal information"},{"speaker":"Lauren Wallace","startTime":2065.024,"endTime":2067.634,"body":"that is a terrible thing"},{"speaker":"Lauren Wallace","startTime":2067.634,"endTime":2069.794,"body":"and it's a criminal offense"},{"speaker":"Lauren Wallace","startTime":2067.634,"endTime":2069.794,"body":"in some places, but you"},{"speaker":"Lauren Wallace","startTime":2069.794,"endTime":2073.3340000000003,"body":"always have inadvertent and"},{"speaker":"Lauren Wallace","startTime":2069.794,"endTime":2073.3340000000003,"body":"unintentional use of PI."},{"speaker":"Lauren Wallace","startTime":2073.6940000000004,"endTime":2077.0440000000003,"body":"And that I think is something"},{"speaker":"Lauren Wallace","startTime":2073.6940000000004,"endTime":2077.0440000000003,"body":"that we can be very accountable"},{"speaker":"Lauren Wallace","startTime":2077.465,"endTime":2078.8140000000003,"body":"about being defensive about."},{"speaker":"Lauren Wallace","startTime":2079.1440000000002,"endTime":2083.554,"body":"Most of these tools that we"},{"speaker":"Lauren Wallace","startTime":2079.1440000000002,"endTime":2083.554,"body":"go by do have configurations"},{"speaker":"Lauren Wallace","startTime":2083.884,"endTime":2085.474,"body":"that you can enable."},{"speaker":"Lauren Wallace","startTime":2085.9990000000003,"endTime":2088.8790000000004,"body":"That will make your PI,"},{"speaker":"Lauren Wallace","startTime":2085.9990000000003,"endTime":2088.8790000000004,"body":"or again, your corporate"},{"speaker":"Lauren Wallace","startTime":2089.1490000000003,"endTime":2091.3990000000003,"body":"confidential information,"},{"speaker":"Lauren Wallace","startTime":2089.1490000000003,"endTime":2091.3990000000003,"body":"let's like kind of bundle those"},{"speaker":"Lauren Wallace","startTime":2091.3990000000003,"endTime":2092.719,"body":"together for this purpose."},{"speaker":"Lauren Wallace","startTime":2093.349,"endTime":2097.309,"body":"There are defensive things that"},{"speaker":"Lauren Wallace","startTime":2093.349,"endTime":2097.309,"body":"you can do in the first place,"},{"speaker":"Lauren Wallace","startTime":2097.489,"endTime":2099.739,"body":"first at the baseline security"},{"speaker":"Lauren Wallace","startTime":2097.489,"endTime":2099.739,"body":"layer, but also with these"},{"speaker":"Lauren Wallace","startTime":2099.739,"endTime":2102.049,"body":"products as you bring them on"},{"speaker":"Lauren Wallace","startTime":2099.739,"endTime":2102.049,"body":"board and you start to use them."},{"speaker":"Lauren Wallace","startTime":2102.409,"endTime":2105.139,"body":"Well, let's first of all"},{"speaker":"Lauren Wallace","startTime":2102.409,"endTime":2105.139,"body":"make sure we do those things."},{"speaker":"Lauren Wallace","startTime":2105.139,"endTime":2107.3590000000004,"body":"Let's avoid the"},{"speaker":"Lauren Wallace","startTime":2105.139,"endTime":2107.3590000000004,"body":"inadvertent misuse."},{"speaker":"Lauren Wallace","startTime":2107.974,"endTime":2110.134,"body":"So let's sweep that out"},{"speaker":"Lauren Wallace","startTime":2107.974,"endTime":2110.134,"body":"and now we get to the core"},{"speaker":"Lauren Wallace","startTime":2110.134,"endTime":2112.864,"body":"issue you're talking about,"},{"speaker":"Lauren Wallace","startTime":2110.134,"endTime":2112.864,"body":"which is the intentional or"},{"speaker":"Lauren Wallace","startTime":2112.864,"endTime":2114.634,"body":"maybe careless or reckless."},{"speaker":"Galen Low","startTime":2114.784,"endTime":2115.775,"body":"Right, yes."},{"speaker":"Lauren Wallace","startTime":2115.8940000000002,"endTime":2117.755,"body":"Use of people's"},{"speaker":"Lauren Wallace","startTime":2115.8940000000002,"endTime":2117.755,"body":"personal information because"},{"speaker":"Lauren Wallace","startTime":2117.755,"endTime":2118.954,"body":"we do have deadlines to meet."},{"speaker":"Lauren Wallace","startTime":2118.954,"endTime":2120.904,"body":"We've got something to"},{"speaker":"Lauren Wallace","startTime":2118.954,"endTime":2120.904,"body":"bring out by Friday."},{"speaker":"Galen Low","startTime":2121.565,"endTime":2122.3900000000003,"body":"Just don't do that."},{"speaker":"Galen Low","startTime":2124.0750000000003,"endTime":2126.565,"body":"Well, actually I'm glad you"},{"speaker":"Galen Low","startTime":2124.0750000000003,"endTime":2126.565,"body":"said that because when you said"},{"speaker":"Galen Low","startTime":2126.565,"endTime":2129.8650000000002,"body":"earlier that you have to say"},{"speaker":"Galen Low","startTime":2126.565,"endTime":2129.8650000000002,"body":"no, that you've had to say no."},{"speaker":"Galen Low","startTime":2129.8650000000002,"endTime":2131.1850000000004,"body":"And when you look"},{"speaker":"Galen Low","startTime":2129.8650000000002,"endTime":2131.1850000000004,"body":"back historically,"},{"speaker":"Galen Low","startTime":2131.2450000000003,"endTime":2132.445,"body":"you've said no a lot."},{"speaker":"Galen Low","startTime":2132.445,"endTime":2134.215,"body":"And my wife works in insurance."},{"speaker":"Galen Low","startTime":2134.215,"endTime":2134.4550000000004,"body":"Right."},{"speaker":"Galen Low","startTime":2134.4550000000004,"endTime":2135.9550000000004,"body":"And they're, you know, I'm"},{"speaker":"Galen Low","startTime":2134.4550000000004,"endTime":2135.9550000000004,"body":"very heavily regulated,"},{"speaker":"Galen Low","startTime":2135.9550000000004,"endTime":2136.945,"body":"especially here in Canada."},{"speaker":"Galen Low","startTime":2137.26,"endTime":2141.5800000000004,"body":"And risk and compliance is very"},{"speaker":"Galen Low","startTime":2137.26,"endTime":2141.5800000000004,"body":"serious and business gets turned"},{"speaker":"Galen Low","startTime":2141.5800000000004,"endTime":2145.3300000000004,"body":"down because of risk, which is"},{"speaker":"Galen Low","startTime":2141.5800000000004,"endTime":2145.3300000000004,"body":"not a lot of the case a lot of"},{"speaker":"Galen Low","startTime":2145.3300000000004,"endTime":2148.84,"body":"the time for other organizations"},{"speaker":"Galen Low","startTime":2145.3300000000004,"endTime":2148.84,"body":"in other industries where"},{"speaker":"Galen Low","startTime":2148.84,"endTime":2150.7000000000003,"body":"they're like, we just we're"},{"speaker":"Galen Low","startTime":2148.84,"endTime":2150.7000000000003,"body":"leaving money on the table"},{"speaker":"Galen Low","startTime":2150.7000000000003,"endTime":2151.96,"body":"by not having this here."},{"speaker":"Galen Low","startTime":2152.17,"endTime":2154.6600000000003,"body":"Versus what is the risk"},{"speaker":"Galen Low","startTime":2152.17,"endTime":2154.6600000000003,"body":"of us taking this money"},{"speaker":"Galen Low","startTime":2154.8700000000003,"endTime":2156.9100000000003,"body":"if we haven't done our due"},{"speaker":"Galen Low","startTime":2154.8700000000003,"endTime":2156.9100000000003,"body":"diligence on the other end?"},{"speaker":"Galen Low","startTime":2156.9100000000003,"endTime":2159.01,"body":"Or, you know, on the"},{"speaker":"Galen Low","startTime":2156.9100000000003,"endTime":2159.01,"body":"infrastructure or on"},{"speaker":"Galen Low","startTime":2159.01,"endTime":2159.82,"body":"the attack surface."},{"speaker":"Galen Low","startTime":2159.82,"endTime":2162.1200000000003,"body":"Or, I'm actually really"},{"speaker":"Galen Low","startTime":2159.82,"endTime":2162.1200000000003,"body":"glad you said that."},{"speaker":"Galen Low","startTime":2162.1200000000003,"endTime":2162.3900000000003,"body":"Right."},{"speaker":"Galen Low","startTime":2162.6600000000003,"endTime":2165.96,"body":"Just don't, which is like,"},{"speaker":"Galen Low","startTime":2162.6600000000003,"endTime":2165.96,"body":"that is a skill that."},{"speaker":"Galen Low","startTime":2166.38,"endTime":2167.25,"body":"It's a tough one, right?"},{"speaker":"Galen Low","startTime":2167.67,"endTime":2170.61,"body":"Even when it's your job,"},{"speaker":"Galen Low","startTime":2167.67,"endTime":2170.61,"body":"I imagine being the one"},{"speaker":"Galen Low","startTime":2170.61,"endTime":2172.8,"body":"who's saying, no, we can't"},{"speaker":"Galen Low","startTime":2170.61,"endTime":2172.8,"body":"write this business, sorry."},{"speaker":"Galen Low","startTime":2172.8,"endTime":2174.0,"body":"Or you can't deliver"},{"speaker":"Galen Low","startTime":2172.8,"endTime":2174.0,"body":"this product."},{"speaker":"Galen Low","startTime":2174.0,"endTime":2174.48,"body":"Sorry."},{"speaker":"Galen Low","startTime":2174.84,"endTime":2175.59,"body":"Or maybe not, sorry."},{"speaker":"Galen Low","startTime":2175.71,"endTime":2176.1000000000004,"body":"I dunno."},{"speaker":"Galen Low","startTime":2176.1000000000004,"endTime":2176.4,"body":"Right."},{"speaker":"Galen Low","startTime":2176.4,"endTime":2178.7400000000002,"body":"It's like it's a tough"},{"speaker":"Galen Low","startTime":2176.4,"endTime":2178.7400000000002,"body":"position to be in."},{"speaker":"Galen Low","startTime":2179.19,"endTime":2180.36,"body":"How do you wave that flag?"},{"speaker":"Galen Low","startTime":2180.36,"endTime":2183.05,"body":"Especially when it's"},{"speaker":"Galen Low","startTime":2180.36,"endTime":2183.05,"body":"not really \"your job\"."},{"speaker":"Lauren Wallace","startTime":2183.36,"endTime":2183.48,"body":"Yeah."},{"speaker":"Lauren Wallace","startTime":2183.6000000000004,"endTime":2185.55,"body":"Well I'll say there's no"},{"speaker":"Lauren Wallace","startTime":2183.6000000000004,"endTime":2185.55,"body":"pleasure in it, right?"},{"speaker":"Lauren Wallace","startTime":2186.03,"endTime":2187.98,"body":"It's not like, some sort"},{"speaker":"Lauren Wallace","startTime":2186.03,"endTime":2187.98,"body":"of vindictive thing."},{"speaker":"Lauren Wallace","startTime":2188.46,"endTime":2191.9100000000003,"body":"And I think we can revert"},{"speaker":"Lauren Wallace","startTime":2188.46,"endTime":2191.9100000000003,"body":"to the shared vocabulary"},{"speaker":"Lauren Wallace","startTime":2191.9100000000003,"endTime":2192.84,"body":"and tools that we have."},{"speaker":"Lauren Wallace","startTime":2193.2900000000004,"endTime":2194.94,"body":"To talk about it"},{"speaker":"Lauren Wallace","startTime":2193.2900000000004,"endTime":2194.94,"body":"organizationally in a"},{"speaker":"Lauren Wallace","startTime":2194.94,"endTime":2195.9,"body":"more productive way."},{"speaker":"Lauren Wallace","startTime":2196.2000000000003,"endTime":2199.38,"body":"And the most old school way"},{"speaker":"Lauren Wallace","startTime":2196.2000000000003,"endTime":2199.38,"body":"of doing this is your good"},{"speaker":"Lauren Wallace","startTime":2199.38,"endTime":2202.32,"body":"old risk matrix where you've"},{"speaker":"Lauren Wallace","startTime":2199.38,"endTime":2202.32,"body":"got likelihood going up"},{"speaker":"Lauren Wallace","startTime":2202.32,"endTime":2205.77,"body":"one side and severity going"},{"speaker":"Lauren Wallace","startTime":2202.32,"endTime":2205.77,"body":"across the other side, and"},{"speaker":"Lauren Wallace","startTime":2205.8300000000004,"endTime":2209.3100000000004,"body":"you can have a conversation,"},{"speaker":"Lauren Wallace","startTime":2205.8300000000004,"endTime":2209.3100000000004,"body":"a real candid conversation"},{"speaker":"Lauren Wallace","startTime":2209.7900000000004,"endTime":2214.5600000000004,"body":"about finding your.in that"},{"speaker":"Lauren Wallace","startTime":2209.7900000000004,"endTime":2214.5600000000004,"body":"field and as an organization"},{"speaker":"Lauren Wallace","startTime":2214.5600000000004,"endTime":2217.86,"body":"agreeing, well, our line is"},{"speaker":"Lauren Wallace","startTime":2214.5600000000004,"endTime":2217.86,"body":"to the left of that thought."},{"speaker":"Lauren Wallace","startTime":2218.61,"endTime":2219.57,"body":"Below that dot."},{"speaker":"Lauren Wallace","startTime":2219.57,"endTime":2221.67,"body":"And so we're not"},{"speaker":"Lauren Wallace","startTime":2219.57,"endTime":2221.67,"body":"gonna do that thing."},{"speaker":"Lauren Wallace","startTime":2221.73,"endTime":2223.5,"body":"It doesn't have to be"},{"speaker":"Lauren Wallace","startTime":2221.73,"endTime":2223.5,"body":"an individual thing."},{"speaker":"Lauren Wallace","startTime":2223.59,"endTime":2226.6800000000003,"body":"Say organizationally, we"},{"speaker":"Lauren Wallace","startTime":2223.59,"endTime":2226.6800000000003,"body":"have a risk approach that"},{"speaker":"Lauren Wallace","startTime":2226.6800000000003,"endTime":2229.02,"body":"our board believes in, our"},{"speaker":"Lauren Wallace","startTime":2226.6800000000003,"endTime":2229.02,"body":"investors believe in, and"},{"speaker":"Lauren Wallace","startTime":2229.02,"endTime":2230.1600000000003,"body":"our regulators believe in."},{"speaker":"Lauren Wallace","startTime":2230.61,"endTime":2234.03,"body":"And if we don't stand behind"},{"speaker":"Lauren Wallace","startTime":2230.61,"endTime":2234.03,"body":"it day to day, we don't"},{"speaker":"Lauren Wallace","startTime":2234.03,"endTime":2235.6200000000003,"body":"wanna have to come back"},{"speaker":"Lauren Wallace","startTime":2234.03,"endTime":2235.6200000000003,"body":"in, in two, three years and"},{"speaker":"Lauren Wallace","startTime":2235.6200000000003,"endTime":2237.96,"body":"say, oh, we kind of went"},{"speaker":"Lauren Wallace","startTime":2235.6200000000003,"endTime":2237.96,"body":"outside the lines that time."},{"speaker":"Lauren Wallace","startTime":2238.17,"endTime":2240.21,"body":"And if we went outside the"},{"speaker":"Lauren Wallace","startTime":2238.17,"endTime":2240.21,"body":"lines because we really"},{"speaker":"Lauren Wallace","startTime":2240.21,"endTime":2242.0400000000004,"body":"didn't understand what we"},{"speaker":"Lauren Wallace","startTime":2240.21,"endTime":2242.0400000000004,"body":"were buying or what we're"},{"speaker":"Lauren Wallace","startTime":2242.0400000000004,"endTime":2243.9900000000002,"body":"doing in these black boxes."},{"speaker":"Lauren Wallace","startTime":2244.6200000000003,"endTime":2247.2000000000003,"body":"Ignorance is no"},{"speaker":"Lauren Wallace","startTime":2244.6200000000003,"endTime":2247.2000000000003,"body":"defense under the law."},{"speaker":"Lauren Wallace","startTime":2247.905,"endTime":2247.985,"body":"Yes."},{"speaker":"Lauren Wallace","startTime":2247.985,"endTime":2248.7850000000003,"body":"It never has been."},{"speaker":"Lauren Wallace","startTime":2249.15,"endTime":2250.11,"body":"It never will be."},{"speaker":"Lauren Wallace","startTime":2250.4700000000003,"endTime":2256.11,"body":"So I think tone at the top,"},{"speaker":"Lauren Wallace","startTime":2250.4700000000003,"endTime":2256.11,"body":"shared values and the personal"},{"speaker":"Lauren Wallace","startTime":2256.4100000000003,"endTime":2259.32,"body":"investment that we have in"},{"speaker":"Lauren Wallace","startTime":2256.4100000000003,"endTime":2259.32,"body":"our privacy and the privacy of"},{"speaker":"Lauren Wallace","startTime":2259.32,"endTime":2260.52,"body":"our families and loved ones."},{"speaker":"Lauren Wallace","startTime":2260.895,"endTime":2262.3650000000002,"body":"I think that's always"},{"speaker":"Lauren Wallace","startTime":2260.895,"endTime":2262.3650000000002,"body":"a great place to land."},{"speaker":"Galen Low","startTime":2262.605,"endTime":2263.145,"body":"I love that."},{"speaker":"Galen Low","startTime":2263.145,"endTime":2265.784,"body":"And you know what I love about"},{"speaker":"Galen Low","startTime":2263.145,"endTime":2265.784,"body":"it is that part of me was like,"},{"speaker":"Galen Low","startTime":2265.784,"endTime":2269.184,"body":"okay, well are we gonna talk"},{"speaker":"Galen Low","startTime":2265.784,"endTime":2269.184,"body":"about standing up when we say"},{"speaker":"Galen Low","startTime":2269.184,"endTime":2272.094,"body":"building the muscle around,"},{"speaker":"Galen Low","startTime":2269.184,"endTime":2272.094,"body":"like ethical use of AI and"},{"speaker":"Galen Low","startTime":2272.094,"endTime":2274.284,"body":"privacy and all these values."},{"speaker":"Galen Low","startTime":2274.645,"endTime":2276.954,"body":"Part of me was like, oh, is it"},{"speaker":"Galen Low","startTime":2274.645,"endTime":2276.954,"body":"gonna be like, okay, well build"},{"speaker":"Galen Low","startTime":2276.954,"endTime":2278.0640000000003,"body":"your, you know, I don't care."},{"speaker":"Galen Low","startTime":2278.0640000000003,"endTime":2281.2140000000004,"body":"Small startup build an"},{"speaker":"Galen Low","startTime":2278.0640000000003,"endTime":2281.2140000000004,"body":"enterprise grade multi"},{"speaker":"Galen Low","startTime":2281.2140000000004,"endTime":2284.395,"body":"personnel team that handles"},{"speaker":"Galen Low","startTime":2281.2140000000004,"endTime":2284.395,"body":"risk compliance, you"},{"speaker":"Galen Low","startTime":2284.395,"endTime":2285.954,"body":"know, law and all that."},{"speaker":"Galen Low","startTime":2285.954,"endTime":2287.844,"body":"They're like, oh, we don't even,"},{"speaker":"Galen Low","startTime":2285.954,"endTime":2287.844,"body":"like, we'd have to hire like"},{"speaker":"Galen Low","startTime":2287.844,"endTime":2290.6940000000004,"body":"20 people and we'd have to like"},{"speaker":"Galen Low","startTime":2287.844,"endTime":2290.6940000000004,"body":"write the book from scratch."},{"speaker":"Galen Low","startTime":2291.0240000000003,"endTime":2292.375,"body":"But actually, I think"},{"speaker":"Galen Low","startTime":2291.0240000000003,"endTime":2292.375,"body":"what you're saying, tell"},{"speaker":"Galen Low","startTime":2292.375,"endTime":2294.324,"body":"me if I'm wrong, tone"},{"speaker":"Galen Low","startTime":2292.375,"endTime":2294.324,"body":"at the top is important"},{"speaker":"Galen Low","startTime":2294.324,"endTime":2295.2540000000004,"body":"because you set values."},{"speaker":"Galen Low","startTime":2295.6440000000002,"endTime":2298.9440000000004,"body":"Then having the education"},{"speaker":"Galen Low","startTime":2295.6440000000002,"endTime":2298.9440000000004,"body":"within your teams to be able"},{"speaker":"Galen Low","startTime":2298.9440000000004,"endTime":2301.2540000000004,"body":"to say, that sounds like"},{"speaker":"Galen Low","startTime":2298.9440000000004,"endTime":2301.2540000000004,"body":"it might be on the wrong"},{"speaker":"Galen Low","startTime":2301.2540000000004,"endTime":2303.054,"body":"side of our risk threshold."},{"speaker":"Galen Low","startTime":2303.324,"endTime":2304.7940000000003,"body":"Can we have a"},{"speaker":"Galen Low","startTime":2303.324,"endTime":2304.7940000000003,"body":"conversation about it?"},{"speaker":"Galen Low","startTime":2305.154,"endTime":2307.674,"body":"Is the beginning of that"},{"speaker":"Galen Low","startTime":2305.154,"endTime":2307.674,"body":"muscle, even if you don't have"},{"speaker":"Galen Low","startTime":2307.674,"endTime":2311.034,"body":"a chief legal officer or if"},{"speaker":"Galen Low","startTime":2307.674,"endTime":2311.034,"body":"that person is like also wearing"},{"speaker":"Galen Low","startTime":2311.034,"endTime":2314.034,"body":"three other hats, you know, at"},{"speaker":"Galen Low","startTime":2311.034,"endTime":2314.034,"body":"your organization, it's still"},{"speaker":"Galen Low","startTime":2314.0640000000003,"endTime":2317.514,"body":"about having the vocabulary"},{"speaker":"Galen Low","startTime":2314.0640000000003,"endTime":2317.514,"body":"and the culture and the tone"},{"speaker":"Galen Low","startTime":2317.5440000000003,"endTime":2318.954,"body":"to have that conversation."},{"speaker":"Galen Low","startTime":2319.404,"endTime":2321.114,"body":"The other thing that I found"},{"speaker":"Galen Low","startTime":2319.404,"endTime":2321.114,"body":"interesting, 'cause I was"},{"speaker":"Galen Low","startTime":2321.114,"endTime":2323.1240000000003,"body":"gonna press you on this,"},{"speaker":"Galen Low","startTime":2321.114,"endTime":2323.1240000000003,"body":"but the more I thought about"},{"speaker":"Galen Low","startTime":2323.1240000000003,"endTime":2324.1440000000002,"body":"it, the more it made sense."},{"speaker":"Galen Low","startTime":2324.52,"endTime":2327.159,"body":"I said earlier, oh, my"},{"speaker":"Galen Low","startTime":2324.52,"endTime":2327.159,"body":"listeners are gonna say"},{"speaker":"Galen Low","startTime":2327.159,"endTime":2329.469,"body":"Lauren, we can't have all"},{"speaker":"Galen Low","startTime":2327.159,"endTime":2329.469,"body":"these people at the table."},{"speaker":"Galen Low","startTime":2329.469,"endTime":2332.02,"body":"We can't bring everyone to the"},{"speaker":"Galen Low","startTime":2329.469,"endTime":2332.02,"body":"table every time we do anything."},{"speaker":"Galen Low","startTime":2332.559,"endTime":2335.3790000000004,"body":"And then I thought about it and"},{"speaker":"Galen 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Wallace","startTime":2359.7540000000004,"endTime":2361.974,"body":"isn't either going through"},{"speaker":"Lauren Wallace","startTime":2359.7540000000004,"endTime":2361.974,"body":"or contemplating an AI"},{"speaker":"Lauren Wallace","startTime":2361.974,"endTime":2363.414,"body":"transformation at this moment."},{"speaker":"Lauren Wallace","startTime":2363.864,"endTime":2367.884,"body":"And you cannot disregard"},{"speaker":"Lauren Wallace","startTime":2363.864,"endTime":2367.884,"body":"that many individuals in your"},{"speaker":"Lauren Wallace","startTime":2367.884,"endTime":2372.4440000000004,"body":"organization, maybe personally"},{"speaker":"Lauren Wallace","startTime":2367.884,"endTime":2372.4440000000004,"body":"averse to the proliferation"},{"speaker":"Lauren Wallace","startTime":2372.4440000000004,"endTime":2373.6440000000002,"body":"of AI in their lives."},{"speaker":"Lauren Wallace","startTime":2374.304,"endTime":2377.2140000000004,"body":"They're looking around their"},{"speaker":"Lauren Wallace","startTime":2374.304,"endTime":2377.2140000000004,"body":"room and realizing that"},{"speaker":"Lauren Wallace","startTime":2377.244,"endTime":2379.554,"body":"every single thing that"},{"speaker":"Lauren Wallace","startTime":2377.244,"endTime":2379.554,"body":"they do is touched by AI."},{"speaker":"Lauren Wallace","startTime":2379.96,"endTime":2382.059,"body":"They don't really"},{"speaker":"Lauren Wallace","startTime":2379.96,"endTime":2382.059,"body":"understand it very well."},{"speaker":"Lauren Wallace","startTime":2382.059,"endTime":2383.71,"body":"And how could you,"},{"speaker":"Lauren Wallace","startTime":2382.059,"endTime":2383.71,"body":"I mean, no shade."},{"speaker":"Lauren Wallace","startTime":2383.71,"endTime":2384.969,"body":"You cannot understand it."},{"speaker":"Lauren Wallace","startTime":2385.27,"endTime":2387.639,"body":"It's not accessible"},{"speaker":"Lauren Wallace","startTime":2385.27,"endTime":2387.639,"body":"to you to understand."},{"speaker":"Lauren Wallace","startTime":2387.8790000000004,"endTime":2390.8190000000004,"body":"And so asking these people,"},{"speaker":"Lauren Wallace","startTime":2387.8790000000004,"endTime":2390.8190000000004,"body":"these individual human"},{"speaker":"Lauren Wallace","startTime":2390.8190000000004,"endTime":2393.309,"body":"beings who may have this"},{"speaker":"Lauren Wallace","startTime":2390.8190000000004,"endTime":2393.309,"body":"personal aversion to AI"},{"speaker":"Lauren Wallace","startTime":2393.309,"endTime":2395.679,"body":"for themselves, for their"},{"speaker":"Lauren Wallace","startTime":2393.309,"endTime":2395.679,"body":"security, for their families,"},{"speaker":"Lauren Wallace","startTime":2395.679,"endTime":2398.76,"body":"for their job security, for"},{"speaker":"Lauren Wallace","startTime":2395.679,"endTime":2398.76,"body":"the security of their personal"},{"speaker":"Lauren Wallace","startTime":2398.76,"endTime":2401.969,"body":"information to say, okay,"},{"speaker":"Lauren Wallace","startTime":2398.76,"endTime":2401.969,"body":"shut that off, because we"},{"speaker":"Lauren Wallace","startTime":2401.969,"endTime":2404.67,"body":"are aggressively pursuing an"},{"speaker":"Lauren Wallace","startTime":2401.969,"endTime":2404.67,"body":"AI transformation strategy."},{"speaker":"Lauren Wallace","startTime":2405.27,"endTime":2408.09,"body":"That's, you may get your"},{"speaker":"Lauren Wallace","startTime":2405.27,"endTime":2408.09,"body":"initiatives off the ground, but"},{"speaker":"Lauren Wallace","startTime":2408.09,"endTime":2411.029,"body":"I think they're gonna fizzle"},{"speaker":"Lauren Wallace","startTime":2408.09,"endTime":2411.029,"body":"out when folks haven't had the"},{"speaker":"Lauren Wallace","startTime":2411.029,"endTime":2414.57,"body":"opportunity to develop some"},{"speaker":"Lauren Wallace","startTime":2411.029,"endTime":2414.57,"body":"fluency and some confidence."},{"speaker":"Lauren Wallace","startTime":2414.57,"endTime":2417.0890000000004,"body":"So, I wanna tell you one thing"},{"speaker":"Lauren Wallace","startTime":2414.57,"endTime":2417.0890000000004,"body":"we did at RadarFirst, about"},{"speaker":"Lauren Wallace","startTime":2417.0890000000004,"endTime":2419.6690000000003,"body":"a year and a half ago, we"},{"speaker":"Lauren Wallace","startTime":2417.0890000000004,"endTime":2419.6690000000003,"body":"launched a series of monthly"},{"speaker":"Lauren Wallace","startTime":2419.6690000000003,"endTime":2421.739,"body":"lunch and learns on ethical AI."},{"speaker":"Lauren Wallace","startTime":2422.489,"endTime":2423.6890000000003,"body":"Very casual thing."},{"speaker":"Lauren Wallace","startTime":2424.1090000000004,"endTime":2426.0890000000004,"body":"But everybody, of course, was"},{"speaker":"Lauren Wallace","startTime":2424.1090000000004,"endTime":2426.0890000000004,"body":"invited and it was meant to be"},{"speaker":"Lauren Wallace","startTime":2426.0890000000004,"endTime":2429.4190000000003,"body":"an open forum, and we covered"},{"speaker":"Lauren Wallace","startTime":2426.0890000000004,"endTime":2429.4190000000003,"body":"one topic in each session, so"},{"speaker":"Lauren Wallace","startTime":2429.4190000000003,"endTime":2432.6290000000004,"body":"we had about 60, 90 minutes"},{"speaker":"Lauren Wallace","startTime":2429.4190000000003,"endTime":2432.6290000000004,"body":"each time we talk about human"},{"speaker":"Lauren Wallace","startTime":2432.6290000000004,"endTime":2435.4190000000003,"body":"agency and oversight, or we"},{"speaker":"Lauren Wallace","startTime":2432.6290000000004,"endTime":2435.4190000000003,"body":"talk about transparency, we"},{"speaker":"Lauren Wallace","startTime":2435.4190000000003,"endTime":2436.559,"body":"talk about accountability."},{"speaker":"Lauren Wallace","startTime":2436.8590000000004,"endTime":2440.309,"body":"And for that, I used"},{"speaker":"Lauren Wallace","startTime":2436.8590000000004,"endTime":2440.309,"body":"the baseline EU AI"},{"speaker":"Lauren Wallace","startTime":2440.309,"endTime":2441.059,"body":"school guidelines."},{"speaker":"Lauren Wallace","startTime":2441.059,"endTime":2443.639,"body":"It was before the AI Act"},{"speaker":"Lauren Wallace","startTime":2441.059,"endTime":2443.639,"body":"came out, but we had a"},{"speaker":"Lauren Wallace","startTime":2443.639,"endTime":2444.659,"body":"lot to work with already."},{"speaker":"Lauren Wallace","startTime":2444.659,"endTime":2445.5840000000003,"body":"This stuff's a out there."},{"speaker":"Lauren Wallace","startTime":2446.2340000000004,"endTime":2450.014,"body":"So we did a bit of education"},{"speaker":"Lauren Wallace","startTime":2446.2340000000004,"endTime":2450.014,"body":"on how these guidelines"},{"speaker":"Lauren Wallace","startTime":2450.3140000000003,"endTime":2452.6240000000003,"body":"had been developed, where"},{"speaker":"Lauren Wallace","startTime":2450.3140000000003,"endTime":2452.6240000000003,"body":"they came from, what was"},{"speaker":"Lauren Wallace","startTime":2452.6240000000003,"endTime":2455.6240000000003,"body":"the baseline sort of human"},{"speaker":"Lauren Wallace","startTime":2452.6240000000003,"endTime":2455.6240000000003,"body":"rights principles underlying"},{"speaker":"Lauren Wallace","startTime":2455.6240000000003,"endTime":2458.1440000000002,"body":"each of them developed"},{"speaker":"Lauren Wallace","startTime":2455.6240000000003,"endTime":2458.1440000000002,"body":"some vocabulary about it."},{"speaker":"Lauren Wallace","startTime":2458.594,"endTime":2459.9440000000004,"body":"We showed some examples."},{"speaker":"Lauren Wallace","startTime":2459.9440000000004,"endTime":2462.164,"body":"This is most fun, like everybody"},{"speaker":"Lauren Wallace","startTime":2459.9440000000004,"endTime":2462.164,"body":"loves war stories, right?"},{"speaker":"Lauren Wallace","startTime":2462.164,"endTime":2463.724,"body":"So we, I pulled out examples."},{"speaker":"Lauren Wallace","startTime":2463.724,"endTime":2465.9440000000004,"body":"I don't know if you know"},{"speaker":"Lauren Wallace","startTime":2463.724,"endTime":2465.9440000000004,"body":"the AI incident database."},{"speaker":"Lauren Wallace","startTime":2466.4840000000004,"endTime":2467.864,"body":"It's tremendous resource online."},{"speaker":"Lauren Wallace","startTime":2467.864,"endTime":2468.404,"body":"Just look it up."},{"speaker":"Lauren Wallace","startTime":2468.434,"endTime":2469.634,"body":"AI incident database."},{"speaker":"Lauren Wallace","startTime":2469.634,"endTime":2471.074,"body":"Like, whoa, shocking."},{"speaker":"Lauren Wallace","startTime":2471.539,"endTime":2474.8990000000003,"body":"Hot off the presses, things"},{"speaker":"Lauren Wallace","startTime":2471.539,"endTime":2474.8990000000003,"body":"that have implicated these"},{"speaker":"Lauren Wallace","startTime":2474.8990000000003,"endTime":2477.299,"body":"principles of transparency"},{"speaker":"Lauren Wallace","startTime":2474.8990000000003,"endTime":2477.299,"body":"or bias mitigation."},{"speaker":"Lauren Wallace","startTime":2477.659,"endTime":2479.94,"body":"So we talked about the example"},{"speaker":"Lauren Wallace","startTime":2477.659,"endTime":2479.94,"body":"that was given in each case."},{"speaker":"Lauren Wallace","startTime":2479.94,"endTime":2480.869,"body":"What went wrong here?"},{"speaker":"Lauren Wallace","startTime":2481.049,"endTime":2482.8790000000004,"body":"What could they have done"},{"speaker":"Lauren Wallace","startTime":2481.049,"endTime":2482.8790000000004,"body":"in the first place to avoid"},{"speaker":"Lauren Wallace","startTime":2482.8790000000004,"endTime":2484.71,"body":"this, or now that it has"},{"speaker":"Lauren Wallace","startTime":2482.8790000000004,"endTime":2484.71,"body":"happened, what's their"},{"speaker":"Lauren Wallace","startTime":2484.71,"endTime":2486.6290000000004,"body":"responsibility to mitigate it?"},{"speaker":"Lauren Wallace","startTime":2486.96,"endTime":2489.659,"body":"And then we just had an"},{"speaker":"Lauren Wallace","startTime":2486.96,"endTime":2489.659,"body":"open forum to discuss it,"},{"speaker":"Lauren Wallace","startTime":2490.02,"endTime":2493.8590000000004,"body":"and the people who came"},{"speaker":"Lauren Wallace","startTime":2490.02,"endTime":2493.8590000000004,"body":"into the room were at every"},{"speaker":"Lauren Wallace","startTime":2493.8590000000004,"endTime":2496.71,"body":"stage of their personal"},{"speaker":"Lauren Wallace","startTime":2493.8590000000004,"endTime":2496.71,"body":"AI transformation journey."},{"speaker":"Lauren Wallace","startTime":2497.324,"endTime":2499.364,"body":"Maybe by the time they left"},{"speaker":"Lauren Wallace","startTime":2497.324,"endTime":2499.364,"body":"the room, they hadn't changed"},{"speaker":"Lauren Wallace","startTime":2499.369,"endTime":2500.4590000000003,"body":"where they were in their right."},{"speaker":"Lauren Wallace","startTime":2500.4590000000003,"endTime":2500.619,"body":"Fair enough."},{"speaker":"Lauren Wallace","startTime":2500.8190000000004,"endTime":2502.4840000000004,"body":"You know, estimation at all."},{"speaker":"Lauren Wallace","startTime":2502.724,"endTime":2505.904,"body":"But when they went back to"},{"speaker":"Lauren Wallace","startTime":2502.724,"endTime":2505.904,"body":"their desks and worked in their"},{"speaker":"Lauren Wallace","startTime":2505.904,"endTime":2509.954,"body":"own AI enabled or AI enabling"},{"speaker":"Lauren Wallace","startTime":2505.904,"endTime":2509.954,"body":"projects, they know how to"},{"speaker":"Lauren Wallace","startTime":2509.954,"endTime":2513.7940000000003,"body":"framework to operate in, they"},{"speaker":"Lauren Wallace","startTime":2509.954,"endTime":2513.7940000000003,"body":"had a vocabulary to discuss"},{"speaker":"Lauren Wallace","startTime":2513.7940000000003,"endTime":2517.424,"body":"concerns with their team, or"},{"speaker":"Lauren Wallace","startTime":2513.7940000000003,"endTime":2517.424,"body":"escalate concerns to legal"},{"speaker":"Lauren Wallace","startTime":2517.424,"endTime":2520.094,"body":"or to compliance, or to the"},{"speaker":"Lauren Wallace","startTime":2517.424,"endTime":2520.094,"body":"product team as appropriate."},{"speaker":"Lauren Wallace","startTime":2520.454,"endTime":2521.5640000000003,"body":"It was a great experience."},{"speaker":"Lauren Wallace","startTime":2521.5640000000003,"endTime":2522.7940000000003,"body":"I recommended it to everyone."},{"speaker":"Lauren Wallace","startTime":2523.0640000000003,"endTime":2525.224,"body":"It's super fun to do."},{"speaker":"Lauren Wallace","startTime":2525.6890000000003,"endTime":2528.539,"body":"It also reinforces that"},{"speaker":"Lauren Wallace","startTime":2525.6890000000003,"endTime":2528.539,"body":"we're talking about"},{"speaker":"Lauren Wallace","startTime":2528.539,"endTime":2529.6490000000003,"body":"human virtues here."},{"speaker":"Lauren Wallace","startTime":2529.679,"endTime":2531.179,"body":"Human values here."},{"speaker":"Lauren Wallace","startTime":2531.449,"endTime":2533.8190000000004,"body":"The impact on ourselves,"},{"speaker":"Lauren Wallace","startTime":2531.449,"endTime":2533.8190000000004,"body":"on our families, and on"},{"speaker":"Lauren Wallace","startTime":2533.8190000000004,"endTime":2535.679,"body":"our planet for the future."},{"speaker":"Galen Low","startTime":2536.0690000000004,"endTime":2537.509,"body":"Who would run"},{"speaker":"Galen Low","startTime":2536.0690000000004,"endTime":2537.509,"body":"those sessions if they"},{"speaker":"Galen Low","startTime":2537.509,"endTime":2538.86,"body":"don't have a Lauren Wallace."},{"speaker":"Lauren Wallace","startTime":2539.429,"endTime":2541.079,"body":"Oh, if you don't"},{"speaker":"Lauren Wallace","startTime":2539.429,"endTime":2541.079,"body":"have a Lauren Wallace, gosh."},{"speaker":"Lauren Wallace","startTime":2541.469,"endTime":2543.869,"body":"Well, this comes back to another"},{"speaker":"Lauren Wallace","startTime":2541.469,"endTime":2543.869,"body":"question actually, which is who"},{"speaker":"Lauren Wallace","startTime":2543.869,"endTime":2544.684,"body":"runs your steering committee?"},{"speaker":"Lauren Wallace","startTime":2545.369,"endTime":2549.059,"body":"Which is, you may not have one,"},{"speaker":"Lauren Wallace","startTime":2545.369,"endTime":2549.059,"body":"but it's nice if you do and"},{"speaker":"Lauren Wallace","startTime":2549.059,"endTime":2551.9990000000003,"body":"it's nice if it's extremely"},{"speaker":"Lauren Wallace","startTime":2549.059,"endTime":2551.9990000000003,"body":"multifunctional to bring in"},{"speaker":"Lauren Wallace","startTime":2551.9990000000003,"endTime":2554.549,"body":"everybody and bring in people"},{"speaker":"Lauren Wallace","startTime":2551.9990000000003,"endTime":2554.549,"body":"also at various levels of"},{"speaker":"Lauren Wallace","startTime":2554.549,"endTime":2556.0190000000002,"body":"seniority in the organization."},{"speaker":"Lauren Wallace","startTime":2556.289,"endTime":2557.969,"body":"'cause some of your freshest"},{"speaker":"Lauren Wallace","startTime":2556.289,"endTime":2557.969,"body":"thoughts are gonna come"},{"speaker":"Lauren Wallace","startTime":2557.969,"endTime":2560.699,"body":"from people who are not"},{"speaker":"Lauren Wallace","startTime":2557.969,"endTime":2560.699,"body":"necessarily been there very"},{"speaker":"Lauren Wallace","startTime":2560.699,"endTime":2563.759,"body":"long or have grown up in"},{"speaker":"Lauren Wallace","startTime":2560.699,"endTime":2563.759,"body":"their careers very much yet."},{"speaker":"Lauren Wallace","startTime":2564.2090000000003,"endTime":2565.2290000000003,"body":"But who should run that?"},{"speaker":"Lauren Wallace","startTime":2565.2290000000003,"endTime":2566.1290000000004,"body":"It's a great question."},{"speaker":"Lauren Wallace","startTime":2566.1290000000004,"endTime":2568.049,"body":"It's the same question"},{"speaker":"Lauren Wallace","startTime":2566.1290000000004,"endTime":2568.049,"body":"for each of these things."},{"speaker":"Lauren Wallace","startTime":2568.409,"endTime":2572.039,"body":"Is it someone on the product"},{"speaker":"Lauren Wallace","startTime":2568.409,"endTime":2572.039,"body":"side who might be very close to"},{"speaker":"Lauren Wallace","startTime":2572.039,"endTime":2575.039,"body":"how your company is literally"},{"speaker":"Lauren Wallace","startTime":2572.039,"endTime":2575.039,"body":"thinking about enabling it?"},{"speaker":"Lauren Wallace","startTime":2575.639,"endTime":2579.119,"body":"Should it be somebody on GNA"},{"speaker":"Lauren Wallace","startTime":2575.639,"endTime":2579.119,"body":"who is very close to how,"},{"speaker":"Lauren Wallace","startTime":2579.119,"endTime":2581.849,"body":"looking at how your company"},{"speaker":"Lauren Wallace","startTime":2579.119,"endTime":2581.849,"body":"is spending money on AI or"},{"speaker":"Lauren Wallace","startTime":2581.849,"endTime":2585.719,"body":"anticipating saving money on"},{"speaker":"Lauren Wallace","startTime":2581.849,"endTime":2585.719,"body":"AI, you do have to have a tone"},{"speaker":"Lauren Wallace","startTime":2585.719,"endTime":2587.3390000000004,"body":"at the top contribution to it."},{"speaker":"Lauren Wallace","startTime":2587.699,"endTime":2589.884,"body":"So you know, you wanna have"},{"speaker":"Lauren Wallace","startTime":2587.699,"endTime":2589.884,"body":"an executive who's at least"},{"speaker":"Lauren Wallace","startTime":2589.884,"endTime":2592.884,"body":"a sponsor of the thing, but I"},{"speaker":"Lauren Wallace","startTime":2589.884,"endTime":2592.884,"body":"could see where you could even"},{"speaker":"Lauren Wallace","startTime":2592.884,"endTime":2596.724,"body":"share that assignment month to"},{"speaker":"Lauren Wallace","startTime":2592.884,"endTime":2596.724,"body":"month among different people."},{"speaker":"Lauren Wallace","startTime":2597.114,"endTime":2599.0040000000004,"body":"And get a little different"},{"speaker":"Lauren Wallace","startTime":2597.114,"endTime":2599.0040000000004,"body":"value every time."},{"speaker":"Galen Low","startTime":2599.364,"endTime":2600.954,"body":"I love that, and"},{"speaker":"Galen Low","startTime":2599.364,"endTime":2600.954,"body":"I love the, you started out"},{"speaker":"Galen Low","startTime":2600.954,"endTime":2603.145,"body":"using the word community"},{"speaker":"Galen Low","startTime":2600.954,"endTime":2603.145,"body":"and now I can see it sort of"},{"speaker":"Galen Low","startTime":2603.204,"endTime":2606.145,"body":"transpiring, you know, not"},{"speaker":"Galen Low","startTime":2603.204,"endTime":2606.145,"body":"necessarily the traditional"},{"speaker":"Galen Low","startTime":2606.145,"endTime":2609.355,"body":"community of practice, but"},{"speaker":"Galen Low","startTime":2606.145,"endTime":2609.355,"body":"the act of getting together to"},{"speaker":"Galen Low","startTime":2609.355,"endTime":2611.574,"body":"share information, to figure"},{"speaker":"Galen Low","startTime":2609.355,"endTime":2611.574,"body":"out where there's alignment"},{"speaker":"Galen Low","startTime":2611.574,"endTime":2614.7540000000004,"body":"or where discussion is needed,"},{"speaker":"Galen Low","startTime":2611.574,"endTime":2614.7540000000004,"body":"and then arm one another with"},{"speaker":"Galen Low","startTime":2614.7540000000004,"endTime":2618.565,"body":"the vocabulary to continue that"},{"speaker":"Galen Low","startTime":2614.7540000000004,"endTime":2618.565,"body":"conversation in the day-to-day."},{"speaker":"Galen Low","startTime":2618.9390000000003,"endTime":2621.039,"body":"Because I, in my head and"},{"speaker":"Galen Low","startTime":2618.9390000000003,"endTime":2621.039,"body":"probably some of my listeners,"},{"speaker":"Galen Low","startTime":2621.2490000000003,"endTime":2623.3190000000004,"body":"right, it's like, oh, do we"},{"speaker":"Galen Low","startTime":2621.2490000000003,"endTime":2623.3190000000004,"body":"need to hire someone who's an"},{"speaker":"Galen Low","startTime":2623.3190000000004,"endTime":2627.789,"body":"expert in like AI and privacy"},{"speaker":"Galen Low","startTime":2623.3190000000004,"endTime":2627.789,"body":"and like ethical implementation"},{"speaker":"Galen Low","startTime":2627.789,"endTime":2630.9990000000003,"body":"of AI to run lunch and learns"},{"speaker":"Galen Low","startTime":2627.789,"endTime":2630.9990000000003,"body":"versus I think tone at the"},{"speaker":"Galen Low","startTime":2630.9990000000003,"endTime":2634.6290000000004,"body":"top plus an executive sponsor,"},{"speaker":"Galen Low","startTime":2630.9990000000003,"endTime":2634.6290000000004,"body":"plus the people who are doing"},{"speaker":"Galen Low","startTime":2634.6290000000004,"endTime":2636.539,"body":"the work and the decisions"},{"speaker":"Galen Low","startTime":2634.6290000000004,"endTime":2636.539,"body":"that they're making and what"},{"speaker":"Galen Low","startTime":2636.539,"endTime":2638.5040000000004,"body":"they're thinking about so that"},{"speaker":"Galen Low","startTime":2636.539,"endTime":2638.5040000000004,"body":"we can have that dialogue."},{"speaker":"Galen Low","startTime":2639.045,"endTime":2641.174,"body":"It is a cross-functional"},{"speaker":"Galen Low","startTime":2639.045,"endTime":2641.174,"body":"game right now."},{"speaker":"Galen Low","startTime":2641.505,"endTime":2645.284,"body":"It is a multi-function sort of"},{"speaker":"Galen Low","startTime":2641.505,"endTime":2645.284,"body":"conversation that needs to be,"},{"speaker":"Galen Low","startTime":2645.284,"endTime":2647.895,"body":"had to set the new stuff that"},{"speaker":"Galen Low","startTime":2645.284,"endTime":2647.895,"body":"we wouldn't have had before."},{"speaker":"Galen Low","startTime":2648.164,"endTime":2652.364,"body":"Because not every organization"},{"speaker":"Galen Low","startTime":2648.164,"endTime":2652.364,"body":"was contemplating or executing"},{"speaker":"Galen Low","startTime":2652.364,"endTime":2655.2740000000003,"body":"an AI transformation before,"},{"speaker":"Galen Low","startTime":2652.364,"endTime":2655.2740000000003,"body":"and now it's table stakes."},{"speaker":"Lauren Wallace","startTime":2655.5440000000003,"endTime":2656.864,"body":"It"},{"speaker":"Lauren Wallace","startTime":2655.5440000000003,"endTime":2656.864,"body":"came on as fast too."},{"speaker":"Galen Low","startTime":2657.164,"endTime":2657.914,"body":"Absolutely did."},{"speaker":"Galen Low","startTime":2657.914,"endTime":2659.804,"body":"And I, that's what I like about"},{"speaker":"Galen Low","startTime":2657.914,"endTime":2659.804,"body":"what you said initially, right."},{"speaker":"Galen Low","startTime":2660.1490000000003,"endTime":2662.7290000000003,"body":"So from the organizations and"},{"speaker":"Galen Low","startTime":2660.1490000000003,"endTime":2662.7290000000003,"body":"institutions within regulated"},{"speaker":"Galen Low","startTime":2662.789,"endTime":2666.119,"body":"industries actually had that"},{"speaker":"Galen Low","startTime":2662.789,"endTime":2666.119,"body":"muscle already, in some cases,"},{"speaker":"Galen Low","startTime":2666.119,"endTime":2669.539,"body":"to be managing this risk and"},{"speaker":"Galen Low","startTime":2666.119,"endTime":2669.539,"body":"dialoguing about this risk."},{"speaker":"Lauren Wallace","startTime":2669.974,"endTime":2671.2940000000003,"body":"And"},{"speaker":"Lauren Wallace","startTime":2669.974,"endTime":2671.2940000000003,"body":"they've made these risk"},{"speaker":"Lauren Wallace","startTime":2671.2940000000003,"endTime":2673.3940000000002,"body":"threshold decisions before."},{"speaker":"Lauren Wallace","startTime":2673.664,"endTime":2675.284,"body":"It's not a new conversation."},{"speaker":"Lauren Wallace","startTime":2675.284,"endTime":2677.8940000000002,"body":"So you are talking about"},{"speaker":"Lauren Wallace","startTime":2675.284,"endTime":2677.8940000000002,"body":"getting institutional buy-in"},{"speaker":"Lauren Wallace","startTime":2678.284,"endTime":2683.0840000000003,"body":"and the authorization to say"},{"speaker":"Lauren Wallace","startTime":2678.284,"endTime":2683.0840000000003,"body":"no to things where you haven't"},{"speaker":"Lauren Wallace","startTime":2683.0840000000003,"endTime":2687.494,"body":"already sort of integrated"},{"speaker":"Lauren Wallace","startTime":2683.0840000000003,"endTime":2687.494,"body":"your risk perspective into"},{"speaker":"Lauren Wallace","startTime":2687.494,"endTime":2688.2140000000004,"body":"what your company does."},{"speaker":"Lauren Wallace","startTime":2688.424,"endTime":2690.1040000000003,"body":"That's gonna be a hard problem"},{"speaker":"Lauren Wallace","startTime":2688.424,"endTime":2690.1040000000003,"body":"to solve right out of the"},{"speaker":"Lauren Wallace","startTime":2690.1040000000003,"endTime":2691.994,"body":"gate on a case by case basis."},{"speaker":"Lauren Wallace","startTime":2692.565,"endTime":2694.904,"body":"Back to your point about who"},{"speaker":"Lauren Wallace","startTime":2692.565,"endTime":2694.904,"body":"should run these things, I don't"},{"speaker":"Lauren Wallace","startTime":2694.904,"endTime":2697.965,"body":"think there's anything wrong"},{"speaker":"Lauren Wallace","startTime":2694.904,"endTime":2697.965,"body":"with bringing in a consultant to"},{"speaker":"Lauren Wallace","startTime":2698.025,"endTime":2700.815,"body":"help you establish the framework"},{"speaker":"Lauren Wallace","startTime":2698.025,"endTime":2700.815,"body":"for how you're gonna have"},{"speaker":"Lauren Wallace","startTime":2700.815,"endTime":2702.764,"body":"these conversations, because"},{"speaker":"Lauren Wallace","startTime":2700.815,"endTime":2702.764,"body":"otherwise, oh my God, you're"},{"speaker":"Lauren Wallace","startTime":2702.764,"endTime":2704.594,"body":"gonna talk all day and you're"},{"speaker":"Lauren Wallace","startTime":2702.764,"endTime":2704.594,"body":"never gonna get everything done."},{"speaker":"Galen Low","startTime":2704.65,"endTime":2704.889,"body":"That's fair."},{"speaker":"Galen Low","startTime":2704.889,"endTime":2704.934,"body":"That's fair."},{"speaker":"Lauren Wallace","startTime":2705.835,"endTime":2707.664,"body":"But the"},{"speaker":"Lauren Wallace","startTime":2705.835,"endTime":2707.664,"body":"people in your organization"},{"speaker":"Lauren Wallace","startTime":2707.664,"endTime":2710.485,"body":"are the experts that should"},{"speaker":"Lauren Wallace","startTime":2707.664,"endTime":2710.485,"body":"be just providing the"},{"speaker":"Lauren Wallace","startTime":2710.485,"endTime":2713.994,"body":"inputs to this framework and"},{"speaker":"Lauren Wallace","startTime":2710.485,"endTime":2713.994,"body":"helping decide how to decide"},{"speaker":"Lauren Wallace","startTime":2714.4440000000004,"endTime":2715.375,"body":"on what your outputs are."},{"speaker":"Galen Low","startTime":2715.704,"endTime":2717.5040000000004,"body":"To round"},{"speaker":"Galen Low","startTime":2715.704,"endTime":2717.5040000000004,"body":"us out, I wanna talk a"},{"speaker":"Galen Low","startTime":2717.5040000000004,"endTime":2718.1940000000004,"body":"bit about the future."},{"speaker":"Galen Low","startTime":2718.1940000000004,"endTime":2719.6940000000004,"body":"I don't think I'll do"},{"speaker":"Galen Low","startTime":2718.1940000000004,"endTime":2719.6940000000004,"body":"the crystal ball thing."},{"speaker":"Galen Low","startTime":2720.054,"endTime":2721.914,"body":"We've been mentioning some of"},{"speaker":"Galen Low","startTime":2720.054,"endTime":2721.914,"body":"these regulations that have"},{"speaker":"Galen Low","startTime":2721.914,"endTime":2722.6940000000004,"body":"happened in the past, right?"},{"speaker":"Galen Low","startTime":2722.6940000000004,"endTime":2726.114,"body":"GDPR, and you know, there's some"},{"speaker":"Galen Low","startTime":2722.6940000000004,"endTime":2726.114,"body":"conversations right now slash"},{"speaker":"Galen Low","startTime":2726.114,"endTime":2729.8940000000002,"body":"over the past decade or more"},{"speaker":"Galen Low","startTime":2726.114,"endTime":2729.8940000000002,"body":"about legislation lagging behind"},{"speaker":"Galen Low","startTime":2729.954,"endTime":2731.454,"body":"use of things like social media."},{"speaker":"Galen Low","startTime":2731.8740000000003,"endTime":2735.114,"body":"We've been talking about"},{"speaker":"Galen Low","startTime":2731.8740000000003,"endTime":2735.114,"body":"how folks in regulated"},{"speaker":"Galen Low","startTime":2735.114,"endTime":2737.6040000000003,"body":"industries might actually"},{"speaker":"Galen Low","startTime":2735.114,"endTime":2737.6040000000003,"body":"have a leg up because they"},{"speaker":"Galen Low","startTime":2737.6040000000003,"endTime":2739.3140000000003,"body":"have built the muscle to"},{"speaker":"Galen Low","startTime":2737.6040000000003,"endTime":2739.3140000000003,"body":"have these conversations"},{"speaker":"Galen Low","startTime":2739.3140000000003,"endTime":2740.4840000000004,"body":"around risk and compliance."},{"speaker":"Galen Low","startTime":2740.8140000000003,"endTime":2742.614,"body":"They have the notification"},{"speaker":"Galen Low","startTime":2740.8140000000003,"endTime":2742.614,"body":"systems, they understand"},{"speaker":"Galen Low","startTime":2742.614,"endTime":2743.424,"body":"the attack surface."},{"speaker":"Galen Low","startTime":2743.784,"endTime":2745.674,"body":"But then I'm thinking"},{"speaker":"Galen Low","startTime":2743.784,"endTime":2745.674,"body":"in my head, I'm like."},{"speaker":"Galen Low","startTime":2746.1090000000004,"endTime":2748.7490000000003,"body":"You don't wanna have to"},{"speaker":"Galen Low","startTime":2746.1090000000004,"endTime":2748.7490000000003,"body":"go back and like rework"},{"speaker":"Galen Low","startTime":2748.7490000000003,"endTime":2749.799,"body":"things if possible."},{"speaker":"Galen Low","startTime":2749.799,"endTime":2753.309,"body":"And yet legislation hasn't"},{"speaker":"Galen Low","startTime":2749.799,"endTime":2753.309,"body":"really caught up with AI either."},{"speaker":"Galen 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Low","startTime":2768.849,"endTime":2771.309,"body":"Will actual behavior"},{"speaker":"Galen Low","startTime":2768.849,"endTime":2771.309,"body":"now influence how"},{"speaker":"Galen Low","startTime":2771.309,"endTime":2772.264,"body":"legislation manifests?"},{"speaker":"Lauren Wallace","startTime":2772.645,"endTime":2774.505,"body":"That was"},{"speaker":"Lauren Wallace","startTime":2772.645,"endTime":2774.505,"body":"a great question, Galen."},{"speaker":"Galen Low","startTime":2775.195,"endTime":2776.724,"body":"Just to round us"},{"speaker":"Galen Low","startTime":2775.195,"endTime":2776.724,"body":"down with a little question."},{"speaker":"Lauren Wallace","startTime":2776.815,"endTime":2777.025,"body":"Yeah."},{"speaker":"Lauren Wallace","startTime":2777.565,"endTime":2779.395,"body":"This is a little bit"},{"speaker":"Lauren Wallace","startTime":2777.565,"endTime":2779.395,"body":"of a mind blowing kind"},{"speaker":"Lauren Wallace","startTime":2779.395,"endTime":2779.994,"body":"of a question there."},{"speaker":"Lauren Wallace","startTime":2779.994,"endTime":2780.565,"body":"No problem."},{"speaker":"Lauren Wallace","startTime":2780.985,"endTime":2783.414,"body":"Well, let's think about"},{"speaker":"Lauren Wallace","startTime":2780.985,"endTime":2783.414,"body":"the law for a minute."},{"speaker":"Lauren Wallace","startTime":2783.684,"endTime":2786.925,"body":"Law is just a way of writing"},{"speaker":"Lauren Wallace","startTime":2783.684,"endTime":2786.925,"body":"down what our shared ethical"},{"speaker":"Lauren Wallace","startTime":2786.925,"endTime":2789.744,"body":"principles are and putting"},{"speaker":"Lauren Wallace","startTime":2786.925,"endTime":2789.744,"body":"it in someplace where people"},{"speaker":"Lauren Wallace","startTime":2789.744,"endTime":2791.215,"body":"can find it so they know."},{"speaker":"Lauren Wallace","startTime":2791.545,"endTime":2793.525,"body":"You may not agree with"},{"speaker":"Lauren Wallace","startTime":2791.545,"endTime":2793.525,"body":"everything that got written"},{"speaker":"Lauren Wallace","startTime":2793.525,"endTime":2796.045,"body":"down, and you may not share"},{"speaker":"Lauren Wallace","startTime":2793.525,"endTime":2796.045,"body":"that ethical principle, but you"},{"speaker":"Lauren Wallace","startTime":2796.045,"endTime":2799.704,"body":"know where to go to find out"},{"speaker":"Lauren Wallace","startTime":2796.045,"endTime":2799.704,"body":"what the community thinks about"},{"speaker":"Lauren Wallace","startTime":2799.704,"endTime":2802.074,"body":"this shared principle and how"},{"speaker":"Lauren Wallace","startTime":2799.704,"endTime":2802.074,"body":"you're supposed to carry it out."},{"speaker":"Lauren Wallace","startTime":2802.6440000000002,"endTime":2807.654,"body":"And the litigation process"},{"speaker":"Lauren Wallace","startTime":2802.6440000000002,"endTime":2807.654,"body":"primarily exists to handle"},{"speaker":"Lauren Wallace","startTime":2807.654,"endTime":2810.6240000000003,"body":"issues when they're novel,"},{"speaker":"Lauren Wallace","startTime":2807.654,"endTime":2810.6240000000003,"body":"they're new, they haven't"},{"speaker":"Lauren Wallace","startTime":2810.6240000000003,"endTime":2813.6240000000003,"body":"come up, there hasn't"},{"speaker":"Lauren Wallace","startTime":2810.6240000000003,"endTime":2813.6240000000003,"body":"been time to process them"},{"speaker":"Lauren Wallace","startTime":2813.6240000000003,"endTime":2815.184,"body":"through legislative cycles."},{"speaker":"Lauren Wallace","startTime":2815.784,"endTime":2819.0240000000003,"body":"So looking at case law is"},{"speaker":"Lauren Wallace","startTime":2815.784,"endTime":2819.0240000000003,"body":"super interesting to see"},{"speaker":"Lauren Wallace","startTime":2819.0840000000003,"endTime":2821.454,"body":"what's actually coming out"},{"speaker":"Lauren Wallace","startTime":2819.0840000000003,"endTime":2821.454,"body":"in the litigation context"},{"speaker":"Lauren Wallace","startTime":2821.454,"endTime":2823.134,"body":"for how people are so class."},{"speaker":"Lauren Wallace","startTime":2823.1940000000004,"endTime":2824.9640000000004,"body":"We talked about class"},{"speaker":"Lauren Wallace","startTime":2823.1940000000004,"endTime":2824.9640000000004,"body":"actions for a few"},{"speaker":"Lauren Wallace","startTime":2824.9640000000004,"endTime":2825.924,"body":"minutes a little bit ago."},{"speaker":"Lauren Wallace","startTime":2826.315,"endTime":2828.5040000000004,"body":"It's a whack-a-mole thing"},{"speaker":"Lauren Wallace","startTime":2826.315,"endTime":2828.5040000000004,"body":"where you see these big"},{"speaker":"Lauren Wallace","startTime":2828.5040000000004,"endTime":2831.4440000000004,"body":"foundation frontier model"},{"speaker":"Lauren Wallace","startTime":2828.5040000000004,"endTime":2831.4440000000004,"body":"providers, sometimes"},{"speaker":"Lauren Wallace","startTime":2831.4440000000004,"endTime":2832.795,"body":"winning, sometimes losing."},{"speaker":"Lauren Wallace","startTime":2833.154,"endTime":2835.9440000000004,"body":"So there's a lot of"},{"speaker":"Lauren Wallace","startTime":2833.154,"endTime":2835.9440000000004,"body":"breathing room in how these"},{"speaker":"Lauren Wallace","startTime":2835.9440000000004,"endTime":2836.844,"body":"things are playing out."},{"speaker":"Lauren Wallace","startTime":2836.875,"endTime":2840.324,"body":"But then these litigation"},{"speaker":"Lauren Wallace","startTime":2836.875,"endTime":2840.324,"body":"outcomes do tend to get"},{"speaker":"Lauren Wallace","startTime":2840.324,"endTime":2843.355,"body":"kind of poured back in to"},{"speaker":"Lauren Wallace","startTime":2840.324,"endTime":2843.355,"body":"our legislative outputs."},{"speaker":"Lauren Wallace","startTime":2843.594,"endTime":2845.634,"body":"But it takes a long time."},{"speaker":"Lauren Wallace","startTime":2845.7540000000004,"endTime":2846.684,"body":"You know, we say."},{"speaker":"Lauren Wallace","startTime":2847.059,"endTime":2849.9990000000003,"body":"The wheels of justice grind"},{"speaker":"Lauren Wallace","startTime":2847.059,"endTime":2849.9990000000003,"body":"slow, but exceedingly fine."},{"speaker":"Lauren Wallace","startTime":2850.8390000000004,"endTime":2855.0690000000004,"body":"So you end up with 180 page"},{"speaker":"Lauren Wallace","startTime":2850.8390000000004,"endTime":2855.0690000000004,"body":"long legislation that intends"},{"speaker":"Lauren Wallace","startTime":2855.0690000000004,"endTime":2858.849,"body":"to capture every possible"},{"speaker":"Lauren Wallace","startTime":2855.0690000000004,"endTime":2858.849,"body":"scenario so you don't have"},{"speaker":"Lauren Wallace","startTime":2858.849,"endTime":2862.449,"body":"novel outcomes that give rise"},{"speaker":"Lauren Wallace","startTime":2858.849,"endTime":2862.449,"body":"to a legislative situation."},{"speaker":"Lauren Wallace","startTime":2862.449,"endTime":2864.099,"body":"'cause that's very"},{"speaker":"Lauren Wallace","startTime":2862.449,"endTime":2864.099,"body":"expensive, in time consuming"},{"speaker":"Lauren Wallace","startTime":2864.099,"endTime":2865.1490000000003,"body":"and awful for everyone."},{"speaker":"Lauren Wallace","startTime":2865.6290000000004,"endTime":2868.059,"body":"That's part of the reason it"},{"speaker":"Lauren Wallace","startTime":2865.6290000000004,"endTime":2868.059,"body":"takes so incredibly long, and"},{"speaker":"Lauren Wallace","startTime":2868.059,"endTime":2871.449,"body":"I don't think we really can"},{"speaker":"Lauren Wallace","startTime":2868.059,"endTime":2871.449,"body":"be looking to our legislators"},{"speaker":"Lauren Wallace","startTime":2871.869,"endTime":2874.989,"body":"to act fast on this, kind"},{"speaker":"Lauren Wallace","startTime":2871.869,"endTime":2874.989,"body":"of don't want them to."},{"speaker":"Lauren Wallace","startTime":2874.989,"endTime":2877.179,"body":"We saw in Colorado when"},{"speaker":"Lauren Wallace","startTime":2874.989,"endTime":2877.179,"body":"they came out with their"},{"speaker":"Lauren Wallace","startTime":2877.179,"endTime":2880.4790000000003,"body":"EU legislation that"},{"speaker":"Lauren Wallace","startTime":2877.179,"endTime":2880.4790000000003,"body":"they acted pretty fast."},{"speaker":"Lauren Wallace","startTime":2880.4790000000003,"endTime":2882.759,"body":"They got something pretty good,"},{"speaker":"Lauren Wallace","startTime":2880.4790000000003,"endTime":2882.759,"body":"and then they had to yank it"},{"speaker":"Lauren Wallace","startTime":2883.539,"endTime":2886.7490000000003,"body":"because they couldn't figure"},{"speaker":"Lauren Wallace","startTime":2883.539,"endTime":2886.7490000000003,"body":"out how to actually enact it."},{"speaker":"Lauren Wallace","startTime":2887.079,"endTime":2890.1690000000003,"body":"So companies kind of start"},{"speaker":"Lauren Wallace","startTime":2887.079,"endTime":2890.1690000000003,"body":"to stood up their compliance,"},{"speaker":"Lauren Wallace","startTime":2890.199,"endTime":2893.9190000000003,"body":"stand up their compliance"},{"speaker":"Lauren Wallace","startTime":2890.199,"endTime":2893.9190000000003,"body":"programs proactively before"},{"speaker":"Lauren Wallace","startTime":2893.9190000000003,"endTime":2896.289,"body":"this rule came out, and"},{"speaker":"Lauren Wallace","startTime":2893.9190000000003,"endTime":2896.289,"body":"then it got pulled, and then"},{"speaker":"Lauren Wallace","startTime":2896.289,"endTime":2898.029,"body":"maybe it's gonna come out"},{"speaker":"Lauren Wallace","startTime":2896.289,"endTime":2898.029,"body":"in June and then maybe it's"},{"speaker":"Lauren Wallace","startTime":2898.029,"endTime":2899.1090000000004,"body":"gonna come out after that."},{"speaker":"Lauren Wallace","startTime":2899.1090000000004,"endTime":2899.3190000000004,"body":"So."},{"speaker":"Lauren Wallace","startTime":2899.904,"endTime":2904.2540000000004,"body":"You can really get whips"},{"speaker":"Lauren Wallace","startTime":2899.904,"endTime":2904.2540000000004,"body":"on by, I think, proactive"},{"speaker":"Lauren Wallace","startTime":2904.2540000000004,"endTime":2905.7540000000004,"body":"regulatory compliance."},{"speaker":"Lauren Wallace","startTime":2906.2940000000003,"endTime":2908.6940000000004,"body":"If you are trying to do it"},{"speaker":"Lauren Wallace","startTime":2906.2940000000003,"endTime":2908.6940000000004,"body":"on a point by point basis."},{"speaker":"Lauren Wallace","startTime":2909.174,"endTime":2911.7540000000004,"body":"If you have developed your"},{"speaker":"Lauren Wallace","startTime":2909.174,"endTime":2911.7540000000004,"body":"tone at the top, if you know"},{"speaker":"Lauren Wallace","startTime":2911.7540000000004,"endTime":2914.3340000000003,"body":"what it means to be an ethical"},{"speaker":"Lauren Wallace","startTime":2911.7540000000004,"endTime":2914.3340000000003,"body":"organization, if you know where"},{"speaker":"Lauren Wallace","startTime":2914.3340000000003,"endTime":2918.114,"body":"your risk threshold is, you're"},{"speaker":"Lauren Wallace","startTime":2914.3340000000003,"endTime":2918.114,"body":"gonna put your legislative"},{"speaker":"Lauren Wallace","startTime":2918.114,"endTime":2921.324,"body":"or your litigation risk over"},{"speaker":"Lauren Wallace","startTime":2918.114,"endTime":2921.324,"body":"kind of on the right side of"},{"speaker":"Lauren Wallace","startTime":2921.324,"endTime":2923.625,"body":"that category and say, okay,"},{"speaker":"Lauren Wallace","startTime":2921.324,"endTime":2923.625,"body":"we're willing to face that."},{"speaker":"Lauren Wallace","startTime":2924.405,"endTime":2926.145,"body":"If it comes to that, but"},{"speaker":"Lauren Wallace","startTime":2924.405,"endTime":2926.145,"body":"we don't know enough right"},{"speaker":"Lauren Wallace","startTime":2926.145,"endTime":2929.175,"body":"now, but what we know about"},{"speaker":"Lauren Wallace","startTime":2926.145,"endTime":2929.175,"body":"ourselves is what we believe"},{"speaker":"Lauren Wallace","startTime":2929.175,"endTime":2931.905,"body":"is right and what we believe"},{"speaker":"Lauren Wallace","startTime":2929.175,"endTime":2931.905,"body":"our customers expect of us,"},{"speaker":"Lauren Wallace","startTime":2932.5350000000003,"endTime":2933.735,"body":"and we can act on that today."},{"speaker":"Galen Low","startTime":2934.1850000000004,"endTime":2935.5350000000003,"body":"That was a"},{"speaker":"Galen Low","startTime":2934.1850000000004,"endTime":2935.5350000000003,"body":"fabulous answer, by the way."},{"speaker":"Galen Low","startTime":2937.545,"endTime":2938.385,"body":"That is amazing."},{"speaker":"Galen Low","startTime":2938.6850000000004,"endTime":2939.585,"body":"Thank you so much for this."},{"speaker":"Galen Low","startTime":2939.945,"endTime":2941.505,"body":"Just for fun, do you"},{"speaker":"Galen Low","startTime":2939.945,"endTime":2941.505,"body":"have a question that"},{"speaker":"Galen Low","startTime":2941.505,"endTime":2942.255,"body":"you want to ask me?"},{"speaker":"Lauren Wallace","startTime":2942.585,"endTime":2943.395,"body":"I do, Galen."},{"speaker":"Lauren Wallace","startTime":2943.965,"endTime":2946.065,"body":"We've had a very"},{"speaker":"Lauren Wallace","startTime":2943.965,"endTime":2946.065,"body":"interesting conversation."},{"speaker":"Lauren Wallace","startTime":2946.395,"endTime":2949.1850000000004,"body":"We've been talking about really"},{"speaker":"Lauren Wallace","startTime":2946.395,"endTime":2949.1850000000004,"body":"hard and really interesting work"},{"speaker":"Lauren Wallace","startTime":2949.335,"endTime":2950.7450000000003,"body":"for the last 45 minutes or so."},{"speaker":"Lauren Wallace","startTime":2951.1800000000003,"endTime":2954.09,"body":"And talking about how"},{"speaker":"Lauren Wallace","startTime":2951.1800000000003,"endTime":2954.09,"body":"complex our day-to-day is."},{"speaker":"Lauren Wallace","startTime":2954.1800000000003,"endTime":2957.69,"body":"And so I wanna check in on your"},{"speaker":"Lauren Wallace","startTime":2954.1800000000003,"endTime":2957.69,"body":"wellbeing and ask you when's the"},{"speaker":"Lauren Wallace","startTime":2957.69,"endTime":2959.309,"body":"last time you took a vacation."},{"speaker":"Lauren Wallace","startTime":2959.4,"endTime":2961.02,"body":"And if you went"},{"speaker":"Lauren Wallace","startTime":2959.4,"endTime":2961.02,"body":"somewhere, where'd you go?"},{"speaker":"Galen Low","startTime":2961.4100000000003,"endTime":2964.98,"body":"It was a year ago"},{"speaker":"Galen Low","startTime":2961.4100000000003,"endTime":2964.98,"body":"and it was Mexico and it was"},{"speaker":"Galen Low","startTime":2964.98,"endTime":2967.5,"body":"a big huzzah with my wife's"},{"speaker":"Galen Low","startTime":2964.98,"endTime":2967.5,"body":"side of the family, the whole"},{"speaker":"Galen Low","startTime":2967.5,"endTime":2969.88,"body":"family, her sister my kid."},{"speaker":"Galen Low","startTime":2970.25,"endTime":2970.869,"body":"Not the dog."},{"speaker":"Galen Low","startTime":2971.11,"endTime":2973.1600000000003,"body":"Dog stayed home, but it"},{"speaker":"Galen Low","startTime":2971.11,"endTime":2973.1600000000003,"body":"was lovely just kind of"},{"speaker":"Galen Low","startTime":2973.4900000000002,"endTime":2974.2400000000002,"body":"sitting, hanging out."},{"speaker":"Galen Low","startTime":2974.2400000000002,"endTime":2978.38,"body":"We got great weather and"},{"speaker":"Galen Low","startTime":2974.2400000000002,"endTime":2978.38,"body":"it was very much a recharge"},{"speaker":"Galen Low","startTime":2978.65,"endTime":2982.0400000000004,"body":"and a reflection on like"},{"speaker":"Galen Low","startTime":2978.65,"endTime":2982.0400000000004,"body":"family, if that makes sense."},{"speaker":"Galen Low","startTime":2982.5800000000004,"endTime":2983.1200000000003,"body":"Good and bad."},{"speaker":"Galen Low","startTime":2983.1200000000003,"endTime":2983.36,"body":"Right."},{"speaker":"Galen Low","startTime":2983.36,"endTime":2983.69,"body":"You know?"},{"speaker":"Galen Low","startTime":2983.69,"endTime":2986.0,"body":"And life happens fast"},{"speaker":"Galen Low","startTime":2983.69,"endTime":2986.0,"body":"and you don't always"},{"speaker":"Galen Low","startTime":2986.0,"endTime":2987.26,"body":"pick the directions."},{"speaker":"Galen Low","startTime":2987.26,"endTime":2990.4350000000004,"body":"Things go in terms of health"},{"speaker":"Galen Low","startTime":2987.26,"endTime":2990.4350000000004,"body":"and careers and everything."},{"speaker":"Galen Low","startTime":2990.7650000000003,"endTime":2992.295,"body":"But yeah, that"},{"speaker":"Galen Low","startTime":2990.7650000000003,"endTime":2992.295,"body":"was the last time."},{"speaker":"Galen Low","startTime":2992.684,"endTime":2993.405,"body":"We're due."},{"speaker":"Galen Low","startTime":2993.795,"endTime":2996.824,"body":"I actually feel, even as we"},{"speaker":"Galen Low","startTime":2993.795,"endTime":2996.824,"body":"go through these conversations"},{"speaker":"Galen Low","startTime":2997.065,"endTime":2999.405,"body":"around AI transformation,"},{"speaker":"Galen Low","startTime":2997.065,"endTime":2999.405,"body":"and I think you're right"},{"speaker":"Galen Low","startTime":2999.405,"endTime":3001.414,"body":"that like there's very few"},{"speaker":"Galen Low","startTime":2999.405,"endTime":3001.414,"body":"organizations that aren't"},{"speaker":"Galen Low","startTime":3001.414,"endTime":3002.554,"body":"thinking about this right now."},{"speaker":"Galen Low","startTime":3002.704,"endTime":3006.335,"body":"Some feel forced to, some are"},{"speaker":"Galen Low","startTime":3002.704,"endTime":3006.335,"body":"excited about it, but it's"},{"speaker":"Galen Low","startTime":3006.335,"endTime":3009.574,"body":"like adding to our stack of"},{"speaker":"Galen Low","startTime":3006.335,"endTime":3009.574,"body":"things to think about in an"},{"speaker":"Galen Low","startTime":3009.574,"endTime":3010.985,"body":"already fast-paced world."},{"speaker":"Galen Low","startTime":3010.9900000000002,"endTime":3012.784,"body":"Yeah, there's a lot going on."},{"speaker":"Galen Low","startTime":3012.784,"endTime":3014.675,"body":"Scheduling time, finding"},{"speaker":"Galen Low","startTime":3012.784,"endTime":3014.675,"body":"the time for things,"},{"speaker":"Galen Low","startTime":3014.675,"endTime":3015.514,"body":"finding that balance."},{"speaker":"Galen Low","startTime":3015.514,"endTime":3017.014,"body":"You know, it, it is tough."},{"speaker":"Galen Low","startTime":3017.405,"endTime":3019.804,"body":"I think it's tough for a"},{"speaker":"Galen Low","startTime":3017.405,"endTime":3019.804,"body":"lot of people right now."},{"speaker":"Galen Low","startTime":3019.985,"endTime":3022.204,"body":"Maybe insidiously, maybe"},{"speaker":"Galen Low","startTime":3019.985,"endTime":3022.204,"body":"without people knowing it."},{"speaker":"Galen Low","startTime":3022.61,"endTime":3025.19,"body":"Yeah, I think there is like"},{"speaker":"Galen Low","startTime":3022.61,"endTime":3025.19,"body":"a, there's an impact that"},{"speaker":"Galen Low","startTime":3025.19,"endTime":3027.71,"body":"I think we need to dialogue"},{"speaker":"Galen Low","startTime":3025.19,"endTime":3027.71,"body":"about a bit more in the"},{"speaker":"Galen Low","startTime":3027.71,"endTime":3029.51,"body":"zeitgeist around, yeah."},{"speaker":"Galen Low","startTime":3029.57,"endTime":3032.989,"body":"What our lives look like now"},{"speaker":"Galen Low","startTime":3029.57,"endTime":3032.989,"body":"that we are being asked to"},{"speaker":"Galen Low","startTime":3033.409,"endTime":3035.27,"body":"kind of drink from the fire"},{"speaker":"Galen Low","startTime":3033.409,"endTime":3035.27,"body":"hose on a lot of things."},{"speaker":"Lauren Wallace","startTime":3035.659,"endTime":3039.53,"body":"Our cognitive"},{"speaker":"Lauren Wallace","startTime":3035.659,"endTime":3039.53,"body":"load is imponderable at this"},{"speaker":"Lauren Wallace","startTime":3039.53,"endTime":3042.98,"body":"point, and sometimes all you"},{"speaker":"Lauren Wallace","startTime":3039.53,"endTime":3042.98,"body":"can do is do what you did is"},{"speaker":"Lauren Wallace","startTime":3042.98,"endTime":3046.145,"body":"take your people, go someplace"},{"speaker":"Lauren Wallace","startTime":3042.98,"endTime":3046.145,"body":"warm, and just appreciate it."},{"speaker":"Lauren Wallace","startTime":3046.145,"endTime":3046.835,"body":"I'm glad you did."},{"speaker":"Galen Low","startTime":3046.925,"endTime":3047.5550000000003,"body":"And temporary."},{"speaker":"Galen Low","startTime":3047.5550000000003,"endTime":3047.735,"body":"Yeah."},{"speaker":"Galen Low","startTime":3047.735,"endTime":3048.695,"body":"Flee temporarily."},{"speaker":"Lauren Wallace","startTime":3050.704,"endTime":3051.184,"body":"That's great."},{"speaker":"Galen Low","startTime":3051.494,"endTime":3051.884,"body":"Awesome."},{"speaker":"Galen Low","startTime":3051.884,"endTime":3054.074,"body":"Lauren, thank you so much"},{"speaker":"Galen Low","startTime":3051.884,"endTime":3054.074,"body":"for being here with me today."},{"speaker":"Galen Low","startTime":3054.315,"endTime":3055.784,"body":"I really enjoyed"},{"speaker":"Galen Low","startTime":3054.315,"endTime":3055.784,"body":"our conversation."},{"speaker":"Galen Low","startTime":3056.054,"endTime":3058.4840000000004,"body":"For our listeners who enjoyed"},{"speaker":"Galen Low","startTime":3056.054,"endTime":3058.4840000000004,"body":"the conversation as well, where"},{"speaker":"Galen Low","startTime":3058.4840000000004,"endTime":3059.135,"body":"can they learn more about you?"},{"speaker":"Lauren Wallace","startTime":3059.8050000000003,"endTime":3061.425,"body":"Hit me up on"},{"speaker":"Lauren Wallace","startTime":3059.8050000000003,"endTime":3061.425,"body":"LinkedIn, we'll go from there."},{"speaker":"Galen Low","startTime":3061.635,"endTime":3061.934,"body":"Awesome."},{"speaker":"Galen Low","startTime":3061.934,"endTime":3062.505,"body":"Fantastic."},{"speaker":"Galen Low","startTime":3062.505,"endTime":3066.195,"body":"I will include a link to"},{"speaker":"Galen Low","startTime":3062.505,"endTime":3066.195,"body":"Lauren's profile in the show"},{"speaker":"Galen Low","startTime":3066.195,"endTime":3068.565,"body":"notes as well as some of the"},{"speaker":"Galen Low","startTime":3066.195,"endTime":3068.565,"body":"legislation we mentioned,"},{"speaker":"Galen Low","startTime":3068.835,"endTime":3070.454,"body":"NOYB in the show notes."},{"speaker":"Galen Low","startTime":3070.454,"endTime":3073.014,"body":"So check those out and"},{"speaker":"Galen Low","startTime":3070.454,"endTime":3073.014,"body":"yeah, I think that's it."},{"speaker":"Lauren Wallace","startTime":3073.284,"endTime":3075.594,"body":"Thank you, Galen."},{"speaker":"Galen Low","startTime":3075.594,"endTime":3077.17,"body":"That's it for"},{"speaker":"Galen Low","startTime":3075.594,"endTime":3077.17,"body":"today's episode of The Digital"},{"speaker":"Galen Low","startTime":3077.17,"endTime":3078.369,"body":"Project Manager Podcast."},{"speaker":"Galen Low","startTime":3078.55,"endTime":3080.32,"body":"If you enjoyed this"},{"speaker":"Galen Low","startTime":3078.55,"endTime":3080.32,"body":"conversation, make sure"},{"speaker":"Galen Low","startTime":3080.32,"endTime":3081.6400000000003,"body":"to subscribe wherever"},{"speaker":"Galen Low","startTime":3080.32,"endTime":3081.6400000000003,"body":"you're listening."},{"speaker":"Galen Low","startTime":3082.0,"endTime":3084.46,"body":"And if you want even more"},{"speaker":"Galen Low","startTime":3082.0,"endTime":3084.46,"body":"tactical insights, case studies"},{"speaker":"Galen Low","startTime":3084.46,"endTime":3088.3100000000004,"body":"and playbooks, head on over to"},{"speaker":"Galen Low","startTime":3084.46,"endTime":3088.3100000000004,"body":"thedigitalprojectmanager.com."},{"speaker":"Galen Low","startTime":3088.329,"endTime":3090.01,"body":"Until next time,"},{"speaker":"Galen Low","startTime":3088.329,"endTime":3090.01,"body":"thanks for listening."}]}