{"version":"1.0.0","segments":[{"speaker":"Galen Low","startTime":22.441000000000003,"endTime":23.952,"body":"When you hear"},{"speaker":"Galen Low","startTime":22.441000000000003,"endTime":23.952,"body":"the words becoming the"},{"speaker":"Galen Low","startTime":23.952,"endTime":26.342000000000002,"body":"project manager, most"},{"speaker":"Galen Low","startTime":23.952,"endTime":26.342000000000002,"body":"people's minds jump to"},{"speaker":"Galen Low","startTime":26.412,"endTime":27.822000000000003,"body":"early career opportunities."},{"speaker":"Galen Low","startTime":27.972,"endTime":30.512,"body":"You know, the recent grad"},{"speaker":"Galen Low","startTime":27.972,"endTime":30.512,"body":"who accidentally falls into"},{"speaker":"Galen Low","startTime":30.512,"endTime":33.272000000000006,"body":"a project management role,"},{"speaker":"Galen Low","startTime":30.512,"endTime":33.272000000000006,"body":"or the junior sales associate"},{"speaker":"Galen Low","startTime":33.281,"endTime":36.042,"body":"that keeps getting asked to own"},{"speaker":"Galen Low","startTime":33.281,"endTime":36.042,"body":"internal process improvements."},{"speaker":"Galen Low","startTime":36.291,"endTime":38.891000000000005,"body":"But what sometimes gets"},{"speaker":"Galen Low","startTime":36.291,"endTime":38.891000000000005,"body":"overlooked is that more and"},{"speaker":"Galen Low","startTime":38.902,"endTime":41.491,"body":"more senior level professionals"},{"speaker":"Galen Low","startTime":38.902,"endTime":41.491,"body":"are being asked to lead"},{"speaker":"Galen Low","startTime":41.492000000000004,"endTime":44.751000000000005,"body":"projects as well, especially"},{"speaker":"Galen Low","startTime":41.492000000000004,"endTime":44.751000000000005,"body":"as AI continues to drive"},{"speaker":"Galen Low","startTime":44.751000000000005,"endTime":48.321,"body":"sweeping transformation at all"},{"speaker":"Galen Low","startTime":44.751000000000005,"endTime":48.321,"body":"levels of most organizations."},{"speaker":"Galen Low","startTime":48.742000000000004,"endTime":51.831,"body":"And the problem with that is"},{"speaker":"Galen Low","startTime":48.742000000000004,"endTime":51.831,"body":"that this group is arguably more"},{"speaker":"Galen Low","startTime":51.832,"endTime":54.902,"body":"liable to be swayed by outdated"},{"speaker":"Galen Low","startTime":51.832,"endTime":54.902,"body":"myths and misconceptions"},{"speaker":"Galen Low","startTime":54.902,"endTime":58.041000000000004,"body":"about what project management"},{"speaker":"Galen Low","startTime":54.902,"endTime":58.041000000000004,"body":"is and miss the forest"},{"speaker":"Galen Low","startTime":58.052,"endTime":59.212,"body":"for the trees completely."},{"speaker":"Galen Low","startTime":59.622,"endTime":62.131,"body":"That's why I've invited the"},{"speaker":"Galen Low","startTime":59.622,"endTime":62.131,"body":"person who has literally written"},{"speaker":"Galen Low","startTime":62.131,"endTime":64.851,"body":"the book on \"Becoming The"},{"speaker":"Galen Low","startTime":62.131,"endTime":64.851,"body":"Project Manager\" so that we can"},{"speaker":"Galen Low","startTime":64.852,"endTime":67.521,"body":"lay out the brass tacks of how"},{"speaker":"Galen Low","startTime":64.852,"endTime":67.521,"body":"established professionals can"},{"speaker":"Galen Low","startTime":67.521,"endTime":70.991,"body":"use any chance to lead a project"},{"speaker":"Galen Low","startTime":67.521,"endTime":70.991,"body":"as an opportunity to propel"},{"speaker":"Galen Low","startTime":70.992,"endTime":73.781,"body":"their career forward, whether"},{"speaker":"Galen Low","startTime":70.992,"endTime":73.781,"body":"project management remains"},{"speaker":"Galen Low","startTime":73.78200000000001,"endTime":75.441,"body":"part of their role or not."},{"speaker":"Galen Low","startTime":75.852,"endTime":76.59100000000001,"body":"Hope you enjoy the episode."},{"speaker":"Galen Low","startTime":81.735,"endTime":84.356,"body":"Welcome to the Digital Project"},{"speaker":"Galen Low","startTime":81.735,"endTime":84.356,"body":"Manager Podcast—the show that"},{"speaker":"Galen Low","startTime":84.356,"endTime":86.956,"body":"helps delivery leaders work"},{"speaker":"Galen Low","startTime":84.356,"endTime":86.956,"body":"smarter, deliver smoother,"},{"speaker":"Galen Low","startTime":87.066,"endTime":89.426,"body":"and lead their teams with"},{"speaker":"Galen Low","startTime":87.066,"endTime":89.426,"body":"confidence in the age of AI."},{"speaker":"Galen Low","startTime":89.766,"endTime":91.936,"body":"I'm Galen, and every week"},{"speaker":"Galen Low","startTime":89.766,"endTime":91.936,"body":"we dive into real-world"},{"speaker":"Galen Low","startTime":91.936,"endTime":95.19500000000001,"body":"strategies, emerging trends,"},{"speaker":"Galen Low","startTime":91.936,"endTime":95.19500000000001,"body":"proven frameworks, and the"},{"speaker":"Galen Low","startTime":95.19500000000001,"endTime":97.265,"body":"occasional war story from"},{"speaker":"Galen Low","startTime":95.19500000000001,"endTime":97.265,"body":"the project front lines."},{"speaker":"Galen Low","startTime":97.575,"endTime":99.315,"body":"Whether you're steering"},{"speaker":"Galen Low","startTime":97.575,"endTime":99.315,"body":"massive transformation"},{"speaker":"Galen Low","startTime":99.315,"endTime":102.115,"body":"projects, wrangling AI"},{"speaker":"Galen Low","startTime":99.315,"endTime":102.115,"body":"workflows, or just trying to"},{"speaker":"Galen Low","startTime":102.116,"endTime":104.626,"body":"keep the chaos under control,"},{"speaker":"Galen Low","startTime":102.116,"endTime":104.626,"body":"you're in the right place."},{"speaker":"Galen Low","startTime":105.075,"endTime":105.69500000000001,"body":"Let's get into it."},{"speaker":"Galen Low","startTime":106.472,"endTime":106.732,"body":"Okay."},{"speaker":"Galen Low","startTime":106.732,"endTime":109.801,"body":"Today we're talking about the"},{"speaker":"Galen Low","startTime":106.732,"endTime":109.801,"body":"journey of becoming a project"},{"speaker":"Galen Low","startTime":109.801,"endTime":113.331,"body":"manager in 2026, and why some"},{"speaker":"Galen Low","startTime":109.801,"endTime":113.331,"body":"of the textbook ways of learning"},{"speaker":"Galen Low","startTime":113.331,"endTime":116.312,"body":"the craft aren't really cutting"},{"speaker":"Galen Low","startTime":113.331,"endTime":116.312,"body":"it in today's work context."},{"speaker":"Galen Low","startTime":116.452,"endTime":118.661,"body":"Specifically, we're going"},{"speaker":"Galen Low","startTime":116.452,"endTime":118.661,"body":"to be diving into the common"},{"speaker":"Galen Low","startTime":118.661,"endTime":121.612,"body":"misconceptions and stereotypes"},{"speaker":"Galen Low","startTime":118.661,"endTime":121.612,"body":"that every accidental PM"},{"speaker":"Galen Low","startTime":121.622,"endTime":123.811,"body":"needs to leave at the door"},{"speaker":"Galen Low","startTime":121.622,"endTime":123.811,"body":"when they get that first"},{"speaker":"Galen Low","startTime":123.811,"endTime":125.221,"body":"opportunity to lead a project."},{"speaker":"Galen Low","startTime":125.381,"endTime":127.771,"body":"We're gonna be distilling"},{"speaker":"Galen Low","startTime":125.381,"endTime":127.771,"body":"what really makes a project"},{"speaker":"Galen Low","startTime":127.781,"endTime":130.68099999999998,"body":"have an impact above and"},{"speaker":"Galen Low","startTime":127.781,"endTime":130.68099999999998,"body":"beyond formal processes, and"},{"speaker":"Galen Low","startTime":130.68200000000002,"endTime":133.122,"body":"I'm gonna be testing a theory"},{"speaker":"Galen Low","startTime":130.68200000000002,"endTime":133.122,"body":"that becoming the project"},{"speaker":"Galen Low","startTime":133.122,"endTime":136.591,"body":"manager is soon to be a rite of"},{"speaker":"Galen Low","startTime":133.122,"endTime":136.591,"body":"passage for many professionals,"},{"speaker":"Galen Low","startTime":136.652,"endTime":139.071,"body":"not just folks with project"},{"speaker":"Galen Low","startTime":136.652,"endTime":139.071,"body":"manager in their title."},{"speaker":"Galen Low","startTime":139.33100000000002,"endTime":142.72199999999998,"body":"With me today is Stuart Taylor,"},{"speaker":"Galen Low","startTime":139.33100000000002,"endTime":142.72199999999998,"body":"founder of Influential PMO"},{"speaker":"Galen Low","startTime":142.83100000000002,"endTime":145.49200000000002,"body":"and author of the new book,"},{"speaker":"Galen Low","startTime":142.83100000000002,"endTime":145.49200000000002,"body":"\"Becoming The Project Manager\"."},{"speaker":"Galen Low","startTime":145.811,"endTime":148.862,"body":"Stuart has spent years helping"},{"speaker":"Galen Low","startTime":145.811,"endTime":148.862,"body":"organizations improve delivery"},{"speaker":"Galen Low","startTime":148.862,"endTime":151.491,"body":"capability and helping"},{"speaker":"Galen Low","startTime":148.862,"endTime":151.491,"body":"professionals navigate the"},{"speaker":"Galen Low","startTime":151.501,"endTime":154.741,"body":"messy reality of leading"},{"speaker":"Galen Low","startTime":151.501,"endTime":154.741,"body":"projects in modern workplaces."},{"speaker":"Galen Low","startTime":155.001,"endTime":158.552,"body":"His work focuses not just on"},{"speaker":"Galen Low","startTime":155.001,"endTime":158.552,"body":"project mechanics, but on the"},{"speaker":"Galen Low","startTime":158.552,"endTime":161.681,"body":"leadership, communication,"},{"speaker":"Galen Low","startTime":158.552,"endTime":161.681,"body":"influence, and decision-making"},{"speaker":"Galen Low","startTime":161.681,"endTime":164.961,"body":"skills that separate accidental"},{"speaker":"Galen Low","startTime":161.681,"endTime":164.961,"body":"coordinators from truly"},{"speaker":"Galen Low","startTime":164.971,"endTime":166.592,"body":"effective project leaders."},{"speaker":"Galen Low","startTime":166.90200000000002,"endTime":168.511,"body":"Stuart, thanks so much"},{"speaker":"Galen Low","startTime":166.90200000000002,"endTime":168.511,"body":"for joining me today."},{"speaker":"Stuart Taylor","startTime":168.781,"endTime":169.951,"body":"Oh,"},{"speaker":"Stuart Taylor","startTime":168.781,"endTime":169.951,"body":"thank you for having me."},{"speaker":"Stuart Taylor","startTime":169.951,"endTime":171.081,"body":"I've been looking"},{"speaker":"Stuart Taylor","startTime":169.951,"endTime":171.081,"body":"forward to this."},{"speaker":"Galen Low","startTime":171.291,"endTime":172.772,"body":"I've been looking"},{"speaker":"Galen Low","startTime":171.291,"endTime":172.772,"body":"forward to this as well."},{"speaker":"Galen Low","startTime":172.772,"endTime":174.581,"body":"Your book… I was saying this"},{"speaker":"Galen Low","startTime":172.772,"endTime":174.581,"body":"in the green room, but I'll say"},{"speaker":"Galen Low","startTime":174.581,"endTime":175.401,"body":"it for the recording as well."},{"speaker":"Galen Low","startTime":175.401,"endTime":178.071,"body":"Your book and your name"},{"speaker":"Galen Low","startTime":175.401,"endTime":178.071,"body":"have been all over my feed."},{"speaker":"Galen Low","startTime":178.121,"endTime":179.481,"body":"People are raving about it."},{"speaker":"Galen Low","startTime":179.551,"endTime":181.792,"body":"People are, you know,"},{"speaker":"Galen Low","startTime":179.551,"endTime":181.792,"body":"saying all the good things"},{"speaker":"Galen Low","startTime":181.792,"endTime":183.212,"body":"about an accessible book."},{"speaker":"Galen Low","startTime":183.261,"endTime":185.311,"body":"And just when, you know,"},{"speaker":"Galen Low","startTime":183.261,"endTime":185.311,"body":"everyone thought, \"Well,"},{"speaker":"Galen Low","startTime":185.431,"endTime":186.832,"body":"the last thing we need is"},{"speaker":"Galen Low","startTime":185.431,"endTime":186.832,"body":"probably another book on"},{"speaker":"Galen Low","startTime":186.832,"endTime":189.131,"body":"project management,\" it seems"},{"speaker":"Galen Low","startTime":186.832,"endTime":189.131,"body":"like this is really taking."},{"speaker":"Galen Low","startTime":189.131,"endTime":192.081,"body":"So I'm keen to extract"},{"speaker":"Galen Low","startTime":189.131,"endTime":192.081,"body":"some of those insights."},{"speaker":"Galen Low","startTime":192.142,"endTime":194.471,"body":"And honestly, this is something"},{"speaker":"Galen Low","startTime":192.142,"endTime":194.471,"body":"that I really wanna nerd out"},{"speaker":"Galen Low","startTime":194.471,"endTime":197.221,"body":"on because, you know, I was"},{"speaker":"Galen Low","startTime":194.471,"endTime":197.221,"body":"literally tossed into project"},{"speaker":"Galen Low","startTime":197.221,"endTime":199.921,"body":"management at the beginning of"},{"speaker":"Galen Low","startTime":197.221,"endTime":199.921,"body":"my career, and I'm still someone"},{"speaker":"Galen Low","startTime":199.922,"endTime":202.731,"body":"who delivers projects as a"},{"speaker":"Galen Low","startTime":199.922,"endTime":202.731,"body":"member of my leadership team."},{"speaker":"Galen Low","startTime":202.811,"endTime":205.582,"body":"So I think this is a"},{"speaker":"Galen Low","startTime":202.811,"endTime":205.582,"body":"really important topic to"},{"speaker":"Galen Low","startTime":205.582,"endTime":207.251,"body":"be talking about from a"},{"speaker":"Galen Low","startTime":205.582,"endTime":207.251,"body":"couple different lenses."},{"speaker":"Galen Low","startTime":207.27100000000002,"endTime":209.231,"body":"A, I wanna talk about it"},{"speaker":"Galen Low","startTime":207.27100000000002,"endTime":209.231,"body":"obviously from folks who are"},{"speaker":"Galen Low","startTime":209.281,"endTime":212.581,"body":"entering a career as a project"},{"speaker":"Galen Low","startTime":209.281,"endTime":212.581,"body":"manager, but I'm also gonna add"},{"speaker":"Galen Low","startTime":212.582,"endTime":215.391,"body":"a little bit of an inflection"},{"speaker":"Galen Low","startTime":212.582,"endTime":215.391,"body":"for folks who are already deep"},{"speaker":"Galen Low","startTime":215.391,"endTime":218.121,"body":"into their careers, you know,"},{"speaker":"Galen Low","startTime":215.391,"endTime":218.121,"body":"really well situated in a role,"},{"speaker":"Galen Low","startTime":218.192,"endTime":220.571,"body":"but are suddenly realizing that"},{"speaker":"Galen Low","startTime":218.192,"endTime":220.571,"body":"they need project management"},{"speaker":"Galen Low","startTime":220.571,"endTime":223.882,"body":"skills to take their initiatives"},{"speaker":"Galen Low","startTime":220.571,"endTime":223.882,"body":"forward, to grow in their"},{"speaker":"Galen Low","startTime":223.90200000000002,"endTime":226.062,"body":"role, and to succeed overall."},{"speaker":"Galen Low","startTime":226.071,"endTime":228.321,"body":"So, hope we get to nerd"},{"speaker":"Galen Low","startTime":226.071,"endTime":228.321,"body":"out and share stories."},{"speaker":"Galen Low","startTime":228.391,"endTime":229.782,"body":"I know we can"},{"speaker":"Galen Low","startTime":228.391,"endTime":229.782,"body":"probably zig and zag."},{"speaker":"Galen Low","startTime":229.792,"endTime":232.262,"body":"I know that from the time we"},{"speaker":"Galen Low","startTime":229.792,"endTime":232.262,"body":"spent in the green room as well."},{"speaker":"Galen Low","startTime":232.332,"endTime":234.142,"body":"But just in case, here's"},{"speaker":"Galen Low","startTime":232.332,"endTime":234.142,"body":"a little roadmap that"},{"speaker":"Galen Low","startTime":234.161,"endTime":235.372,"body":"I've set out for us today."},{"speaker":"Galen Low","startTime":235.542,"endTime":237.532,"body":"So to start, I just wanted"},{"speaker":"Galen Low","startTime":235.542,"endTime":237.532,"body":"to hit you with a big sort"},{"speaker":"Galen Low","startTime":237.532,"endTime":239.932,"body":"of like audacious question"},{"speaker":"Galen Low","startTime":237.532,"endTime":239.932,"body":"that my listeners wanna get"},{"speaker":"Galen Low","startTime":239.932,"endTime":241.822,"body":"your take on, and then I'd"},{"speaker":"Galen Low","startTime":239.932,"endTime":241.822,"body":"like to take that and just"},{"speaker":"Galen Low","startTime":241.852,"endTime":243.352,"body":"unpack it into three areas."},{"speaker":"Galen Low","startTime":243.412,"endTime":245.751,"body":"Firstly, I'd just like to"},{"speaker":"Galen Low","startTime":243.412,"endTime":245.751,"body":"hear about your first day"},{"speaker":"Galen Low","startTime":245.751,"endTime":248.361,"body":"on the job after becoming"},{"speaker":"Galen Low","startTime":245.751,"endTime":248.361,"body":"the project manager and what"},{"speaker":"Galen Low","startTime":248.372,"endTime":250.741,"body":"you would do differently or"},{"speaker":"Galen Low","startTime":248.372,"endTime":250.741,"body":"maybe the same if you were"},{"speaker":"Galen Low","startTime":250.742,"endTime":252.882,"body":"to get a do-over in 2026."},{"speaker":"Galen Low","startTime":253.042,"endTime":255.331,"body":"And then I thought maybe we"},{"speaker":"Galen Low","startTime":253.042,"endTime":255.331,"body":"could just get really practical"},{"speaker":"Galen Low","startTime":255.332,"endTime":258.291,"body":"about what actually matters"},{"speaker":"Galen Low","startTime":255.332,"endTime":258.291,"body":"when it comes to managing these"},{"speaker":"Galen Low","startTime":258.302,"endTime":260.841,"body":"special snowflake projects"},{"speaker":"Galen Low","startTime":258.302,"endTime":260.841,"body":"that don't necessarily follow"},{"speaker":"Galen Low","startTime":260.842,"endTime":263.14099999999996,"body":"all the textbook rules,"},{"speaker":"Galen Low","startTime":260.842,"endTime":263.14099999999996,"body":"especially if your project is"},{"speaker":"Galen Low","startTime":263.14099999999996,"endTime":266.23199999999997,"body":"actually like a big, blobby,"},{"speaker":"Galen Low","startTime":263.14099999999996,"endTime":266.23199999999997,"body":"amorphous strategic initiative."},{"speaker":"Galen Low","startTime":266.342,"endTime":268.61199999999997,"body":"And lastly, I'd love to talk"},{"speaker":"Galen Low","startTime":266.342,"endTime":268.61199999999997,"body":"about the future of how project"},{"speaker":"Galen Low","startTime":268.61199999999997,"endTime":271.90200000000004,"body":"management will be different"},{"speaker":"Galen Low","startTime":268.61199999999997,"endTime":271.90200000000004,"body":"and what we need to change"},{"speaker":"Galen Low","startTime":271.932,"endTime":276.192,"body":"about how we teach it to keep"},{"speaker":"Galen Low","startTime":271.932,"endTime":276.192,"body":"it relevant, nimble, and useful."},{"speaker":"Galen Low","startTime":276.432,"endTime":277.202,"body":"How does that sound to you?"},{"speaker":"Stuart Taylor","startTime":277.51599999999996,"endTime":278.476,"body":"That sounds great."},{"speaker":"Stuart Taylor","startTime":278.726,"endTime":281.006,"body":"Coming back to that question,"},{"speaker":"Stuart Taylor","startTime":278.726,"endTime":281.006,"body":"it's really difficult for me"},{"speaker":"Stuart Taylor","startTime":281.006,"endTime":284.756,"body":"to answer because when did I"},{"speaker":"Stuart Taylor","startTime":281.006,"endTime":284.756,"body":"first become a project manager?"},{"speaker":"Stuart Taylor","startTime":284.78599999999994,"endTime":286.826,"body":"Was it the first time"},{"speaker":"Stuart Taylor","startTime":284.78599999999994,"endTime":286.826,"body":"somebody gave me a project"},{"speaker":"Stuart Taylor","startTime":286.826,"endTime":289.596,"body":"and didn't tell me it was a"},{"speaker":"Stuart Taylor","startTime":286.826,"endTime":289.596,"body":"project, and I managed it?"},{"speaker":"Stuart Taylor","startTime":289.986,"endTime":292.626,"body":"Or was it the first time"},{"speaker":"Stuart Taylor","startTime":289.986,"endTime":292.626,"body":"that I joined a project team"},{"speaker":"Stuart Taylor","startTime":292.91600000000005,"endTime":295.096,"body":"and was- Ah … delivering"},{"speaker":"Stuart Taylor","startTime":292.91600000000005,"endTime":295.096,"body":"part of a work stream?"},{"speaker":"Stuart Taylor","startTime":295.256,"endTime":296.376,"body":"That could have been a project."},{"speaker":"Stuart Taylor","startTime":296.68600000000004,"endTime":299.456,"body":"Or was it the first time that I"},{"speaker":"Stuart Taylor","startTime":296.68600000000004,"endTime":299.456,"body":"actually had project manager as"},{"speaker":"Stuart Taylor","startTime":299.456,"endTime":302.956,"body":"part of the job title and I knew"},{"speaker":"Stuart Taylor","startTime":299.456,"endTime":302.956,"body":"going in, I am project manager?"},{"speaker":"Stuart Taylor","startTime":303.576,"endTime":306.29600000000005,"body":"There, there are so many"},{"speaker":"Stuart Taylor","startTime":303.576,"endTime":306.29600000000005,"body":"variations of this, and that's"},{"speaker":"Stuart Taylor","startTime":306.30600000000004,"endTime":308.986,"body":"probably an experience that"},{"speaker":"Stuart Taylor","startTime":306.30600000000004,"endTime":308.986,"body":"people in your audience can"},{"speaker":"Stuart Taylor","startTime":308.986,"endTime":312.986,"body":"relate to, where they found"},{"speaker":"Stuart Taylor","startTime":308.986,"endTime":312.986,"body":"themselves managing a project"},{"speaker":"Stuart Taylor","startTime":312.996,"endTime":315.736,"body":"and sometimes haven't even"},{"speaker":"Stuart Taylor","startTime":312.996,"endTime":315.736,"body":"been told, \"This is what you're"},{"speaker":"Stuart Taylor","startTime":315.736,"endTime":318.42600000000004,"body":"doing.\" And in the case where"},{"speaker":"Stuart Taylor","startTime":315.736,"endTime":318.42600000000004,"body":"the first time it came along,"},{"speaker":"Stuart Taylor","startTime":318.43600000000004,"endTime":320.726,"body":"and it was, \"We need you to go"},{"speaker":"Stuart Taylor","startTime":318.43600000000004,"endTime":320.726,"body":"and do this,\" it was to set up"},{"speaker":"Stuart Taylor","startTime":320.726,"endTime":325.28599999999994,"body":"an office for an organization,"},{"speaker":"Stuart Taylor","startTime":320.726,"endTime":325.28599999999994,"body":"and I went and did that."},{"speaker":"Stuart Taylor","startTime":325.446,"endTime":326.606,"body":"That's a project, isn't it?"},{"speaker":"Galen Low","startTime":326.876,"endTime":327.51599999999996,"body":"Yes, absolutely."},{"speaker":"Stuart Taylor","startTime":328.356,"endTime":330.746,"body":"Organizing"},{"speaker":"Stuart Taylor","startTime":328.356,"endTime":330.746,"body":"your own wedding or moving"},{"speaker":"Stuart Taylor","startTime":330.746,"endTime":332.856,"body":"house, these are projects as"},{"speaker":"Stuart Taylor","startTime":330.746,"endTime":332.856,"body":"well, you know, but this is"},{"speaker":"Stuart Taylor","startTime":332.866,"endTime":335.02599999999995,"body":"the first time somebody was"},{"speaker":"Stuart Taylor","startTime":332.866,"endTime":335.02599999999995,"body":"paying me to do a project."},{"speaker":"Stuart Taylor","startTime":335.16600000000005,"endTime":336.78599999999994,"body":"They weren't calling me a"},{"speaker":"Stuart Taylor","startTime":335.16600000000005,"endTime":336.78599999999994,"body":"project manager, though."},{"speaker":"Stuart 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Taylor","startTime":348.956,"endTime":351.366,"body":"have any kind of proactive"},{"speaker":"Stuart Taylor","startTime":351.376,"endTime":352.88599999999997,"body":"measures to deal with it."},{"speaker":"Stuart Taylor","startTime":353.04600000000005,"endTime":355.486,"body":"There were all of those kind"},{"speaker":"Stuart Taylor","startTime":353.04600000000005,"endTime":355.486,"body":"of implications, and there"},{"speaker":"Stuart Taylor","startTime":355.486,"endTime":358.246,"body":"was none of the governance, no"},{"speaker":"Stuart Taylor","startTime":355.486,"endTime":358.246,"body":"support or anything like that."},{"speaker":"Stuart Taylor","startTime":358.54600000000005,"endTime":360.05600000000004,"body":"Managing a project"},{"speaker":"Stuart Taylor","startTime":358.54600000000005,"endTime":360.05600000000004,"body":"without realizing I'm"},{"speaker":"Stuart Taylor","startTime":360.05600000000004,"endTime":361.02599999999995,"body":"managing a project."},{"speaker":"Stuart Taylor","startTime":361.246,"endTime":364.206,"body":"Then there's the time when I'm"},{"speaker":"Stuart Taylor","startTime":361.246,"endTime":364.206,"body":"actually in an organization,"},{"speaker":"Stuart Taylor","startTime":364.206,"endTime":366.216,"body":"and this gets covered in my"},{"speaker":"Stuart Taylor","startTime":364.206,"endTime":366.216,"body":"book, Becoming the Project"},{"speaker":"Stuart Taylor","startTime":366.26599999999996,"endTime":370.346,"body":"Manager, where it's my first"},{"speaker":"Stuart Taylor","startTime":366.26599999999996,"endTime":370.346,"body":"proper project environment"},{"speaker":"Stuart Taylor","startTime":370.356,"endTime":373.496,"body":"where I am delivering a project,"},{"speaker":"Stuart Taylor","startTime":370.356,"endTime":373.496,"body":"but it's part of a, a larger"},{"speaker":"Stuart Taylor","startTime":373.496,"endTime":375.26599999999996,"body":"work stream towards a program."},{"speaker":"Stuart Taylor","startTime":375.51599999999996,"endTime":379.27599999999995,"body":"And I was the only person in"},{"speaker":"Stuart Taylor","startTime":375.51599999999996,"endTime":379.27599999999995,"body":"the team who'd done any kind"},{"speaker":"Stuart Taylor","startTime":379.28599999999994,"endTime":382.486,"body":"of formal training on project"},{"speaker":"Stuart Taylor","startTime":379.28599999999994,"endTime":382.486,"body":"management by then because, by"},{"speaker":"Stuart Taylor","startTime":382.486,"endTime":383.466,"body":"that point, I'd made the gap."},{"speaker":"Stuart Taylor","startTime":383.466,"endTime":386.126,"body":"I'd realized there was"},{"speaker":"Stuart Taylor","startTime":383.466,"endTime":386.126,"body":"a success there, and I,"},{"speaker":"Stuart Taylor","startTime":386.126,"endTime":387.28599999999994,"body":"I wanted to build on it."},{"speaker":"Stuart Taylor","startTime":387.43600000000004,"endTime":391.28599999999994,"body":"And I expanded my knowledge,"},{"speaker":"Stuart Taylor","startTime":387.43600000000004,"endTime":391.28599999999994,"body":"learned about Prince2, which"},{"speaker":"Stuart Taylor","startTime":391.28599999999994,"endTime":394.226,"body":"is the UK qualification"},{"speaker":"Stuart Taylor","startTime":391.28599999999994,"endTime":394.226,"body":"for project management."},{"speaker":"Stuart Taylor","startTime":394.236,"endTime":396.51599999999996,"body":"It's not the only one anymore,"},{"speaker":"Stuart Taylor","startTime":394.236,"endTime":396.51599999999996,"body":"but it was at the time."},{"speaker":"Stuart Taylor","startTime":396.66600000000005,"endTime":399.446,"body":"It's very similar to PMP"},{"speaker":"Stuart Taylor","startTime":396.66600000000005,"endTime":399.446,"body":"in how it's regarded."},{"speaker":"Stuart Taylor","startTime":399.55600000000004,"endTime":402.236,"body":"That opened the door for me"},{"speaker":"Stuart Taylor","startTime":399.55600000000004,"endTime":402.236,"body":"to get into this organization."},{"speaker":"Stuart Taylor","startTime":402.26599999999996,"endTime":406.155,"body":"I was managing a project, and"},{"speaker":"Stuart Taylor","startTime":402.26599999999996,"endTime":406.155,"body":"very soon I realized that what"},{"speaker":"Stuart Taylor","startTime":406.15599999999995,"endTime":409.976,"body":"I took as being the absolute"},{"speaker":"Stuart Taylor","startTime":406.15599999999995,"endTime":409.976,"body":"best way to go about doing a"},{"speaker":"Stuart Taylor","startTime":409.976,"endTime":413.996,"body":"project, this very strict formal"},{"speaker":"Stuart Taylor","startTime":409.976,"endTime":413.996,"body":"process, which is scalable,"},{"speaker":"Stuart Taylor","startTime":414.06500000000005,"endTime":418.53200000000004,"body":"it's, to be fair, it's scalable"},{"speaker":"Stuart Taylor","startTime":414.06500000000005,"endTime":418.53200000000004,"body":"There were gaps in it, and I"},{"speaker":"Stuart Taylor","startTime":418.53200000000004,"endTime":422.452,"body":"was failing by falling into the"},{"speaker":"Stuart Taylor","startTime":418.53200000000004,"endTime":422.452,"body":"gaps, gaps like communication,"},{"speaker":"Stuart Taylor","startTime":422.49199999999996,"endTime":424.12199999999996,"body":"influence, leadership."},{"speaker":"Stuart Taylor","startTime":424.23199999999997,"endTime":427.052,"body":"Those sorts of things just"},{"speaker":"Stuart Taylor","startTime":424.23199999999997,"endTime":427.052,"body":"hadn't been established yet."},{"speaker":"Stuart Taylor","startTime":427.15200000000004,"endTime":428.91200000000003,"body":"I hadn't developed"},{"speaker":"Stuart Taylor","startTime":427.15200000000004,"endTime":428.91200000000003,"body":"those skills yet."},{"speaker":"Stuart Taylor","startTime":429.072,"endTime":432.25199999999995,"body":"And then the story in the"},{"speaker":"Stuart Taylor","startTime":429.072,"endTime":432.25199999999995,"body":"book is how I progress from"},{"speaker":"Stuart Taylor","startTime":432.25199999999995,"endTime":435.75199999999995,"body":"that point, moving forwards,"},{"speaker":"Stuart Taylor","startTime":432.25199999999995,"endTime":435.75199999999995,"body":"struggling severely at times,"},{"speaker":"Stuart Taylor","startTime":435.76200000000006,"endTime":436.832,"body":"sometimes getting it right."},{"speaker":"Stuart Taylor","startTime":436.842,"endTime":438.852,"body":"You know, it's not an"},{"speaker":"Stuart Taylor","startTime":436.842,"endTime":438.852,"body":"entire book of failures."},{"speaker":"Stuart Taylor","startTime":438.852,"endTime":443.102,"body":"It's a story of gradual"},{"speaker":"Stuart Taylor","startTime":438.852,"endTime":443.102,"body":"progression with setbacks until"},{"speaker":"Stuart Taylor","startTime":443.27200000000005,"endTime":447.16200000000003,"body":"I meet a turning point in the"},{"speaker":"Stuart Taylor","startTime":443.27200000000005,"endTime":447.16200000000003,"body":"form of a mentor who the book's"},{"speaker":"Stuart Taylor","startTime":447.16200000000003,"endTime":449.27200000000005,"body":"dedicated to because- Ah, nice"},{"speaker":"Stuart Taylor","startTime":449.452,"endTime":452.27200000000005,"body":"without him, we would not be"},{"speaker":"Stuart Taylor","startTime":449.452,"endTime":452.27200000000005,"body":"having this conversation today."},{"speaker":"Stuart Taylor","startTime":453.052,"endTime":455.832,"body":"And there was a turning point"},{"speaker":"Stuart Taylor","startTime":453.052,"endTime":455.832,"body":"there in my career where"},{"speaker":"Stuart Taylor","startTime":455.832,"endTime":460.342,"body":"I started to progress more"},{"speaker":"Stuart Taylor","startTime":455.832,"endTime":460.342,"body":"steadily towards a sense of calm"},{"speaker":"Stuart Taylor","startTime":460.342,"endTime":463.90200000000004,"body":"authority, which represented"},{"speaker":"Stuart Taylor","startTime":460.342,"endTime":463.90200000000004,"body":"the end state of my journey in"},{"speaker":"Stuart Taylor","startTime":463.90200000000004,"endTime":465.24199999999996,"body":"becoming the project manager."},{"speaker":"Galen Low","startTime":465.736,"endTime":466.63599999999997,"body":"Ooh, I like that."},{"speaker":"Galen Low","startTime":466.63599999999997,"endTime":468.726,"body":"That's all really"},{"speaker":"Galen Low","startTime":466.63599999999997,"endTime":468.726,"body":"juicy stuff to unpack."},{"speaker":"Galen Low","startTime":468.726,"endTime":471.116,"body":"I think you're right because"},{"speaker":"Galen Low","startTime":468.726,"endTime":471.116,"body":"the start of a, someone's"},{"speaker":"Galen Low","startTime":471.15599999999995,"endTime":473.726,"body":"sort of project management"},{"speaker":"Galen Low","startTime":471.15599999999995,"endTime":473.726,"body":"journey doesn't begin with them"},{"speaker":"Galen Low","startTime":473.956,"endTime":477.78599999999994,"body":"being a formally authorized"},{"speaker":"Galen Low","startTime":473.956,"endTime":477.78599999999994,"body":"project manager with a charter"},{"speaker":"Galen Low","startTime":477.79600000000005,"endTime":482.076,"body":"doing all the PRINCE2 stuff"},{"speaker":"Galen Low","startTime":477.79600000000005,"endTime":482.076,"body":"the PMI way by the textbook."},{"speaker":"Galen Low","startTime":482.236,"endTime":483.576,"body":"It's often a little"},{"speaker":"Galen Low","startTime":482.236,"endTime":483.576,"body":"bit messier than that."},{"speaker":"Galen Low","startTime":483.89599999999996,"endTime":486.14599999999996,"body":"And I really love the idea"},{"speaker":"Galen Low","startTime":483.89599999999996,"endTime":486.14599999999996,"body":"that what helped you turn the"},{"speaker":"Galen Low","startTime":486.14599999999996,"endTime":488.68600000000004,"body":"corner was those leadership"},{"speaker":"Galen Low","startTime":486.14599999999996,"endTime":488.68600000000004,"body":"skills and a mentor."},{"speaker":"Galen Low","startTime":488.706,"endTime":490.27599999999995,"body":"I wanna come back"},{"speaker":"Galen Low","startTime":488.706,"endTime":490.27599999999995,"body":"to that, actually."},{"speaker":"Galen Low","startTime":490.466,"endTime":492.736,"body":"I just wanted to hit you with"},{"speaker":"Galen Low","startTime":490.466,"endTime":492.736,"body":"a bit of a spicy question"},{"speaker":"Galen Low","startTime":492.80600000000004,"endTime":495.086,"body":"to set the scene, and maybe"},{"speaker":"Galen Low","startTime":492.80600000000004,"endTime":495.086,"body":"I'll take a running start at"},{"speaker":"Galen Low","startTime":495.086,"endTime":497.38599999999997,"body":"it as well because it ties"},{"speaker":"Galen Low","startTime":495.086,"endTime":497.38599999999997,"body":"into a lot of the things that"},{"speaker":"Galen Low","startTime":497.38599999999997,"endTime":498.246,"body":"you've been talking about."},{"speaker":"Galen Low","startTime":498.29600000000005,"endTime":501.856,"body":"In my circles, we've been"},{"speaker":"Galen Low","startTime":498.29600000000005,"endTime":501.856,"body":"talking a lot about informal"},{"speaker":"Galen Low","startTime":501.856,"endTime":504.68600000000004,"body":"and accidental project managers"},{"speaker":"Galen Low","startTime":501.856,"endTime":504.68600000000004,"body":"exactly as you say, right?"},{"speaker":"Galen Low","startTime":504.726,"endTime":507.226,"body":"Folks that have been asked to"},{"speaker":"Galen Low","startTime":504.726,"endTime":507.226,"body":"lead projects without having"},{"speaker":"Galen Low","startTime":507.226,"endTime":509.66600000000005,"body":"had any formal training in"},{"speaker":"Galen Low","startTime":507.226,"endTime":509.66600000000005,"body":"project management and just"},{"speaker":"Galen Low","startTime":509.66600000000005,"endTime":511.38599999999997,"body":"being expected to figure it out."},{"speaker":"Galen Low","startTime":511.456,"endTime":513.346,"body":"And on one hand, this"},{"speaker":"Galen Low","startTime":511.456,"endTime":513.346,"body":"has probably been"},{"speaker":"Galen Low","startTime":513.346,"endTime":514.546,"body":"happening for some time."},{"speaker":"Galen Low","startTime":514.706,"endTime":515.596,"body":"It's how I got in."},{"speaker":"Galen Low","startTime":515.596,"endTime":517.056,"body":"It's how you got in as well."},{"speaker":"Galen Low","startTime":517.166,"endTime":518.666,"body":"I'm sure it's been"},{"speaker":"Galen Low","startTime":517.166,"endTime":518.666,"body":"happening since the dawn"},{"speaker":"Galen Low","startTime":518.666,"endTime":519.896,"body":"of projects being a thing."},{"speaker":"Galen Low","startTime":520.006,"endTime":521.886,"body":"But also, on the other hand,"},{"speaker":"Galen Low","startTime":520.006,"endTime":521.886,"body":"some people are saying that"},{"speaker":"Galen Low","startTime":521.906,"endTime":524.556,"body":"it's happening more and more,"},{"speaker":"Galen Low","startTime":521.906,"endTime":524.556,"body":"and some are also saying that"},{"speaker":"Galen Low","startTime":524.556,"endTime":527.606,"body":"there are fewer and fewer"},{"speaker":"Galen Low","startTime":524.556,"endTime":527.606,"body":"titled project management"},{"speaker":"Galen Low","startTime":527.606,"endTime":529.196,"body":"roles in the workforce."},{"speaker":"Galen Low","startTime":529.346,"endTime":533.266,"body":"So my big question is this, is"},{"speaker":"Galen Low","startTime":529.346,"endTime":533.266,"body":"project management on its way"},{"speaker":"Galen Low","startTime":533.266,"endTime":536.376,"body":"to becoming a side-of-desk skill"},{"speaker":"Galen Low","startTime":533.266,"endTime":536.376,"body":"set rather than a dedicated role"},{"speaker":"Galen Low","startTime":536.386,"endTime":538.906,"body":"in our AI-imbued future of work?"},{"speaker":"Galen Low","startTime":539.136,"endTime":541.1859999999999,"body":"And if so, what will"},{"speaker":"Galen Low","startTime":539.136,"endTime":541.1859999999999,"body":"be different about the"},{"speaker":"Galen Low","startTime":541.1859999999999,"endTime":543.536,"body":"way professionals learn"},{"speaker":"Galen Low","startTime":541.1859999999999,"endTime":543.536,"body":"project management compared"},{"speaker":"Galen Low","startTime":543.536,"endTime":544.4359999999999,"body":"to how we learned it?"},{"speaker":"Stuart Taylor","startTime":544.8059999999999,"endTime":546.386,"body":"In"},{"speaker":"Stuart Taylor","startTime":544.8059999999999,"endTime":546.386,"body":"a way, I hope so."},{"speaker":"Stuart Taylor","startTime":546.4359999999999,"endTime":549.006,"body":"I hope that it does because"},{"speaker":"Stuart Taylor","startTime":546.4359999999999,"endTime":549.006,"body":"project management offers so"},{"speaker":"Stuart Taylor","startTime":549.006,"endTime":550.976,"body":"many useful transferable skills."},{"speaker":"Stuart Taylor","startTime":551.096,"endTime":554.986,"body":"So any person who works in any"},{"speaker":"Stuart Taylor","startTime":551.096,"endTime":554.986,"body":"kind of an organization, any"},{"speaker":"Stuart Taylor","startTime":554.986,"endTime":557.9449999999999,"body":"kind of corporate entity or"},{"speaker":"Stuart Taylor","startTime":554.986,"endTime":557.9449999999999,"body":"government agency or any kind"},{"speaker":"Stuart Taylor","startTime":557.946,"endTime":560.966,"body":"of organization who learns"},{"speaker":"Stuart Taylor","startTime":557.946,"endTime":560.966,"body":"project management skills is"},{"speaker":"Stuart Taylor","startTime":560.966,"endTime":564.646,"body":"going to learn a set of useful"},{"speaker":"Stuart Taylor","startTime":560.966,"endTime":564.646,"body":"life skills, corporate skills,"},{"speaker":"Stuart Taylor","startTime":564.786,"endTime":566.406,"body":"and they are so transferable."},{"speaker":"Stuart Taylor","startTime":566.5459999999999,"endTime":570.036,"body":"Even if the part where you're"},{"speaker":"Stuart Taylor","startTime":566.5459999999999,"endTime":570.036,"body":"managing a project disappears"},{"speaker":"Stuart Taylor","startTime":570.036,"endTime":574.026,"body":"at some point on your career"},{"speaker":"Stuart Taylor","startTime":570.036,"endTime":574.026,"body":"path, the lessons in engaging"},{"speaker":"Stuart Taylor","startTime":574.026,"endTime":577.336,"body":"with people through the whole"},{"speaker":"Stuart Taylor","startTime":574.026,"endTime":577.336,"body":"organization, learning to"},{"speaker":"Stuart Taylor","startTime":577.336,"endTime":581.006,"body":"anticipate what could go wrong"},{"speaker":"Stuart Taylor","startTime":577.336,"endTime":581.006,"body":"and not being surprised when"},{"speaker":"Stuart Taylor","startTime":581.006,"endTime":584.256,"body":"it does- … learning how to"},{"speaker":"Stuart Taylor","startTime":581.006,"endTime":584.256,"body":"do horrible things like project"},{"speaker":"Stuart Taylor","startTime":584.256,"endTime":589.266,"body":"financials and track costs,"},{"speaker":"Stuart Taylor","startTime":584.256,"endTime":589.266,"body":"deal with suppliers, organize"},{"speaker":"Stuart Taylor","startTime":589.526,"endTime":594.145,"body":"RFIs and such, all of these are"},{"speaker":"Stuart Taylor","startTime":589.526,"endTime":594.145,"body":"useful, transferable skills."},{"speaker":"Stuart Taylor","startTime":594.206,"endTime":598.858,"body":"So even if you find yourself"},{"speaker":"Stuart Taylor","startTime":594.206,"endTime":598.858,"body":"being given a project And you're"},{"speaker":"Stuart Taylor","startTime":598.858,"endTime":600.9879999999999,"body":"not a project manager, but"},{"speaker":"Stuart Taylor","startTime":598.858,"endTime":600.9879999999999,"body":"you're told, \"Try to fit this"},{"speaker":"Stuart Taylor","startTime":600.9979999999999,"endTime":604.598,"body":"in and do this as well.\" Try"},{"speaker":"Stuart Taylor","startTime":600.9979999999999,"endTime":604.598,"body":"to learn how to do it properly."},{"speaker":"Stuart Taylor","startTime":604.8779999999999,"endTime":607.288,"body":"You don't have to go all the"},{"speaker":"Stuart Taylor","startTime":604.8779999999999,"endTime":607.288,"body":"way in, and it doesn't mean"},{"speaker":"Stuart Taylor","startTime":607.3879999999999,"endTime":608.698,"body":"departure from your career."},{"speaker":"Stuart Taylor","startTime":608.818,"endTime":611.3879999999999,"body":"The book ends at the point"},{"speaker":"Stuart Taylor","startTime":608.818,"endTime":611.3879999999999,"body":"where I move from being"},{"speaker":"Stuart Taylor","startTime":611.3879999999999,"endTime":614.1179999999999,"body":"a project manager into"},{"speaker":"Stuart Taylor","startTime":611.3879999999999,"endTime":614.1179999999999,"body":"becoming a PMO, which is"},{"speaker":"Stuart Taylor","startTime":614.1179999999999,"endTime":615.608,"body":"going to be the sequel book."},{"speaker":"Stuart Taylor","startTime":615.798,"endTime":618.478,"body":"And I've spent so much time"},{"speaker":"Stuart Taylor","startTime":615.798,"endTime":618.478,"body":"in the last, just over a"},{"speaker":"Stuart Taylor","startTime":618.478,"endTime":623.1179999999999,"body":"decade now, helping people who"},{"speaker":"Stuart Taylor","startTime":618.478,"endTime":623.1179999999999,"body":"never expected to see project"},{"speaker":"Stuart Taylor","startTime":623.158,"endTime":624.798,"body":"management appear on their CV."},{"speaker":"Stuart Taylor","startTime":624.9979999999999,"endTime":627.2479999999999,"body":"I've helped lawyers"},{"speaker":"Stuart Taylor","startTime":624.9979999999999,"endTime":627.2479999999999,"body":"to deliver projects."},{"speaker":"Stuart Taylor","startTime":627.408,"endTime":629.398,"body":"I've helped designers."},{"speaker":"Stuart Taylor","startTime":629.438,"endTime":631.448,"body":"I've helped underwriters."},{"speaker":"Stuart Taylor","startTime":631.448,"endTime":633.768,"body":"I, I've helped all"},{"speaker":"Stuart Taylor","startTime":631.448,"endTime":633.768,"body":"sorts of people."},{"speaker":"Stuart Taylor","startTime":633.938,"endTime":636.978,"body":"Anybody can do it, and the"},{"speaker":"Stuart Taylor","startTime":633.938,"endTime":636.978,"body":"big challenge that they face"},{"speaker":"Stuart Taylor","startTime":636.978,"endTime":639.838,"body":"initially is they get given"},{"speaker":"Stuart Taylor","startTime":636.978,"endTime":639.838,"body":"this project, and they get"},{"speaker":"Stuart Taylor","startTime":639.838,"endTime":641.6379999999999,"body":"told, \"Well, this is just"},{"speaker":"Stuart Taylor","startTime":639.838,"endTime":641.6379999999999,"body":"a small project,\" which is"},{"speaker":"Stuart Taylor","startTime":641.6379999999999,"endTime":644.218,"body":"the most deceptive thing"},{"speaker":"Stuart Taylor","startTime":641.6379999999999,"endTime":644.218,"body":"anybody can ever tell you."},{"speaker":"Stuart Taylor","startTime":644.218,"endTime":646.338,"body":"It's the most dangerous"},{"speaker":"Stuart Taylor","startTime":644.218,"endTime":646.338,"body":"thing anybody could tell you."},{"speaker":"Stuart Taylor","startTime":646.338,"endTime":648.858,"body":"If you hear those words"},{"speaker":"Stuart Taylor","startTime":646.338,"endTime":648.858,"body":"coming from a boss, you need"},{"speaker":"Stuart Taylor","startTime":648.8779999999999,"endTime":649.788,"body":"to be a little bit worried."},{"speaker":"Stuart 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Taylor","startTime":660.108,"endTime":663.228,"body":"that when they're making a"},{"speaker":"Stuart Taylor","startTime":660.108,"endTime":663.228,"body":"half-hearted effort, they're"},{"speaker":"Stuart Taylor","startTime":663.2379999999999,"endTime":666.768,"body":"projecting that upwards to the"},{"speaker":"Stuart Taylor","startTime":663.2379999999999,"endTime":666.768,"body":"most important decision-makers"},{"speaker":"Stuart Taylor","startTime":666.768,"endTime":669.458,"body":"in your organization, and you"},{"speaker":"Stuart Taylor","startTime":666.768,"endTime":669.458,"body":"are telling them something"},{"speaker":"Stuart Taylor","startTime":669.468,"endTime":671.688,"body":"about yourself that you really"},{"speaker":"Stuart Taylor","startTime":669.468,"endTime":671.688,"body":"shouldn't be telling them."},{"speaker":"Stuart Taylor","startTime":671.968,"endTime":675.438,"body":"So all of this is really"},{"speaker":"Stuart Taylor","startTime":671.968,"endTime":675.438,"body":"important, and I try to get"},{"speaker":"Stuart Taylor","startTime":675.438,"endTime":677.598,"body":"this across to the people"},{"speaker":"Stuart Taylor","startTime":675.438,"endTime":677.598,"body":"who are in that position."},{"speaker":"Stuart Taylor","startTime":677.688,"endTime":678.9979999999999,"body":"You need to take this seriously."},{"speaker":"Stuart Taylor","startTime":679.2579999999999,"endTime":680.3779999999999,"body":"Learn how to do this properly."},{"speaker":"Stuart Taylor","startTime":680.408,"endTime":683.568,"body":"It won't take you very long,"},{"speaker":"Stuart Taylor","startTime":680.408,"endTime":683.568,"body":"and even if it is, as they"},{"speaker":"Stuart Taylor","startTime":683.568,"endTime":685.828,"body":"say, just a short project"},{"speaker":"Stuart Taylor","startTime":683.568,"endTime":685.828,"body":"to do on, on the end of your"},{"speaker":"Stuart Taylor","startTime":685.828,"endTime":688.568,"body":"desk and you're going to get"},{"speaker":"Stuart Taylor","startTime":685.828,"endTime":688.568,"body":"to the end of it soon, fine."},{"speaker":"Stuart Taylor","startTime":688.848,"endTime":691.828,"body":"But at least learn to do it"},{"speaker":"Stuart Taylor","startTime":688.848,"endTime":691.828,"body":"right and embrace it fully,"},{"speaker":"Stuart Taylor","startTime":692.1379999999999,"endTime":693.4979999999999,"body":"and it will be rewarding."},{"speaker":"Stuart Taylor","startTime":693.6379999999999,"endTime":696.148,"body":"So I hope people in"},{"speaker":"Stuart Taylor","startTime":693.6379999999999,"endTime":696.148,"body":"that situation do"},{"speaker":"Stuart Taylor","startTime":696.278,"endTime":697.198,"body":"take that skill set."},{"speaker":"Stuart Taylor","startTime":697.318,"endTime":700.328,"body":"But I still believe there'll"},{"speaker":"Stuart Taylor","startTime":697.318,"endTime":700.328,"body":"be a dedicated project manager"},{"speaker":"Stuart Taylor","startTime":700.358,"endTime":704.148,"body":"role somewhere out there"},{"speaker":"Stuart Taylor","startTime":700.358,"endTime":704.148,"body":"because there are some changes"},{"speaker":"Stuart Taylor","startTime":704.148,"endTime":707.7479999999999,"body":"that require dedication, that"},{"speaker":"Stuart Taylor","startTime":704.148,"endTime":707.7479999999999,"body":"require people to be absolutely"},{"speaker":"Stuart Taylor","startTime":707.818,"endTime":709.778,"body":"100% just a project manager."},{"speaker":"Stuart Taylor","startTime":709.908,"endTime":711.288,"body":"That's where the"},{"speaker":"Stuart Taylor","startTime":709.908,"endTime":711.288,"body":"mentor came in for me."},{"speaker":"Stuart Taylor","startTime":711.308,"endTime":713.278,"body":"He was the first person"},{"speaker":"Stuart Taylor","startTime":711.308,"endTime":713.278,"body":"who was a dedicated"},{"speaker":"Stuart Taylor","startTime":713.338,"endTime":714.668,"body":"project manager first."},{"speaker":"Stuart Taylor","startTime":714.798,"endTime":717.0079999999999,"body":"Everyone else I've dealt"},{"speaker":"Stuart Taylor","startTime":714.798,"endTime":717.0079999999999,"body":"with before had done project"},{"speaker":"Stuart Taylor","startTime":717.048,"endTime":720.158,"body":"management as part of their"},{"speaker":"Stuart Taylor","startTime":717.048,"endTime":720.158,"body":"job, and he was the first"},{"speaker":"Stuart Taylor","startTime":720.358,"endTime":724.168,"body":"dedicated one who could go into"},{"speaker":"Stuart Taylor","startTime":720.358,"endTime":724.168,"body":"any environment and deliver any"},{"speaker":"Stuart Taylor","startTime":724.168,"endTime":728.717,"body":"kind of a project, and that was"},{"speaker":"Stuart Taylor","startTime":724.168,"endTime":728.717,"body":"a huge turning point for me."},{"speaker":"Stuart Taylor","startTime":728.848,"endTime":731.4069999999999,"body":"So if you're in a position"},{"speaker":"Stuart Taylor","startTime":728.848,"endTime":731.4069999999999,"body":"where you're a new project"},{"speaker":"Stuart Taylor","startTime":731.448,"endTime":735.848,"body":"manager or maybe an undefined"},{"speaker":"Stuart Taylor","startTime":731.448,"endTime":735.848,"body":"project manager- Sorry."},{"speaker":"Galen Low","startTime":736.507,"endTime":737.018,"body":"I like that"},{"speaker":"Galen Low","startTime":737.117,"endTime":738.8879999999999,"body":"…"},{"speaker":"Galen Low","startTime":737.117,"endTime":738.8879999999999,"body":"Stuart Taylor: go"},{"speaker":"Galen Low","startTime":740.318,"endTime":740.9069999999999,"body":"There you go."},{"speaker":"Stuart Taylor","startTime":742.6379999999999,"endTime":744.828,"body":"Or find an"},{"speaker":"Stuart Taylor","startTime":742.6379999999999,"endTime":744.828,"body":"experienced project manager"},{"speaker":"Stuart Taylor","startTime":744.968,"endTime":746.1379999999999,"body":"in your organization."},{"speaker":"Stuart Taylor","startTime":746.298,"endTime":749.8779999999999,"body":"Go and find an organization"},{"speaker":"Stuart Taylor","startTime":746.298,"endTime":749.8779999999999,"body":"department called a PMO"},{"speaker":"Stuart Taylor","startTime":750.018,"endTime":752.887,"body":"or a change function or"},{"speaker":"Stuart Taylor","startTime":750.018,"endTime":752.887,"body":"anything like that, and find"},{"speaker":"Stuart Taylor","startTime":752.8879999999999,"endTime":754.057,"body":"out where those people sit."},{"speaker":"Stuart Taylor","startTime":754.308,"endTime":756.8779999999999,"body":"Go and make friends with"},{"speaker":"Stuart Taylor","startTime":754.308,"endTime":756.8779999999999,"body":"them and learn how they do"},{"speaker":"Stuart Taylor","startTime":756.8779999999999,"endTime":760.434,"body":"their jobs properly because-"},{"speaker":"Stuart Taylor","startTime":756.8779999999999,"endTime":760.434,"body":"That's the fastest way."},{"speaker":"Stuart Taylor","startTime":760.704,"endTime":761.324,"body":"That's the fastest way."},{"speaker":"Stuart Taylor","startTime":761.3539999999999,"endTime":763.814,"body":"Buddy up with somebody like"},{"speaker":"Stuart Taylor","startTime":761.3539999999999,"endTime":763.814,"body":"that, and then you're on their"},{"speaker":"Stuart Taylor","startTime":763.814,"endTime":766.4739999999999,"body":"radar as well, and you can be"},{"speaker":"Stuart Taylor","startTime":763.814,"endTime":766.4739999999999,"body":"a very helpful stakeholder to"},{"speaker":"Stuart Taylor","startTime":766.4739999999999,"endTime":767.584,"body":"them in the future as well."},{"speaker":"Galen Low","startTime":767.784,"endTime":768.274,"body":"I love that."},{"speaker":"Galen Low","startTime":768.3539999999999,"endTime":771.044,"body":"I wanted to come back to"},{"speaker":"Galen Low","startTime":768.3539999999999,"endTime":771.044,"body":"your POV, which I thought was"},{"speaker":"Galen Low","startTime":771.054,"endTime":773.444,"body":"really helpful, is that sort"},{"speaker":"Galen Low","startTime":771.054,"endTime":773.444,"body":"of the word that popped into"},{"speaker":"Galen Low","startTime":773.444,"endTime":774.784,"body":"my head was visibility, right?"},{"speaker":"Galen Low","startTime":774.834,"endTime":777.504,"body":"Where you you take on this"},{"speaker":"Galen Low","startTime":774.834,"endTime":777.504,"body":"project, maybe it hasn't been"},{"speaker":"Galen Low","startTime":777.504,"endTime":779.664,"body":"described to you as a project,"},{"speaker":"Galen Low","startTime":777.504,"endTime":779.664,"body":"maybe it, it's been described"},{"speaker":"Galen Low","startTime":779.664,"endTime":780.784,"body":"to you as a simple project."},{"speaker":"Galen Low","startTime":780.934,"endTime":784.204,"body":"Either way, you're gonna get"},{"speaker":"Galen Low","startTime":780.934,"endTime":784.204,"body":"exposed to parts of the business"},{"speaker":"Galen Low","startTime":784.204,"endTime":786.1039999999999,"body":"and the business mechanics,"},{"speaker":"Galen Low","startTime":784.204,"endTime":786.1039999999999,"body":"and you're gonna be able"},{"speaker":"Galen Low","startTime":786.1039999999999,"endTime":787.754,"body":"to see across departments."},{"speaker":"Galen Low","startTime":787.754,"endTime":790.254,"body":"Maybe normally you would just be"},{"speaker":"Galen Low","startTime":787.754,"endTime":790.254,"body":"working in, you know, your team,"},{"speaker":"Galen Low","startTime":790.254,"endTime":793.024,"body":"your department, your silo,"},{"speaker":"Galen Low","startTime":790.254,"endTime":793.024,"body":"but oftentimes these projects,"},{"speaker":"Galen Low","startTime":793.024,"endTime":795.954,"body":"you know, bring together"},{"speaker":"Galen Low","startTime":793.024,"endTime":795.954,"body":"these, not to say ragtag,"},{"speaker":"Galen Low","startTime":795.994,"endTime":798.634,"body":"but c- you know, sometimes"},{"speaker":"Galen Low","startTime":795.994,"endTime":798.634,"body":"ragtag cross-functional teams,"},{"speaker":"Galen Low","startTime":798.634,"endTime":799.894,"body":"cross-departmental teams."},{"speaker":"Galen Low","startTime":799.9639999999999,"endTime":801.514,"body":"You're gonna learn things"},{"speaker":"Galen Low","startTime":799.9639999999999,"endTime":801.514,"body":"about the business."},{"speaker":"Galen Low","startTime":801.514,"endTime":803.634,"body":"You're gonna learn really"},{"speaker":"Galen Low","startTime":801.514,"endTime":803.634,"body":"fast why that status report"},{"speaker":"Galen Low","startTime":803.634,"endTime":804.524,"body":"is actually important."},{"speaker":"Galen Low","startTime":804.644,"endTime":806.8439999999999,"body":"And you're gonna have"},{"speaker":"Galen Low","startTime":804.644,"endTime":806.8439999999999,"body":"visibility, but also you're"},{"speaker":"Galen Low","startTime":806.8439999999999,"endTime":808.154,"body":"gonna get visibility."},{"speaker":"Galen Low","startTime":808.194,"endTime":810.994,"body":"And in other words, people"},{"speaker":"Galen Low","startTime":808.194,"endTime":810.994,"body":"are looking at you because"},{"speaker":"Galen Low","startTime":810.994,"endTime":813.544,"body":"this project presumably"},{"speaker":"Galen Low","startTime":810.994,"endTime":813.544,"body":"matters if they're"},{"speaker":"Galen Low","startTime":813.544,"endTime":815.0939999999999,"body":"dedicating resources to it."},{"speaker":"Galen Low","startTime":815.2239999999999,"endTime":817.784,"body":"And as much as you could be"},{"speaker":"Galen Low","startTime":815.2239999999999,"endTime":817.784,"body":"like, \"Well, you know, nobody's"},{"speaker":"Galen Low","startTime":817.784,"endTime":818.794,"body":"really given me the tools."},{"speaker":"Galen Low","startTime":818.814,"endTime":822.074,"body":"I'll just make it up as I go,"},{"speaker":"Galen Low","startTime":818.814,"endTime":822.074,"body":"and it's just a simple project."},{"speaker":"Galen Low","startTime":822.084,"endTime":825.294,"body":"It should be fine,\" I like"},{"speaker":"Galen Low","startTime":822.084,"endTime":825.294,"body":"that take of actually, maybe"},{"speaker":"Galen Low","startTime":825.304,"endTime":827.4639999999999,"body":"it's an opportunity to learn"},{"speaker":"Galen Low","startTime":825.304,"endTime":827.4639999999999,"body":"to do it right, not just from"},{"speaker":"Galen Low","startTime":827.4639999999999,"endTime":830.054,"body":"people who have been making"},{"speaker":"Galen Low","startTime":827.4639999999999,"endTime":830.054,"body":"it up as they go along, but"},{"speaker":"Galen Low","startTime":830.054,"endTime":833.404,"body":"actually from people who have"},{"speaker":"Galen Low","startTime":830.054,"endTime":833.404,"body":"made it their art form, have"},{"speaker":"Galen Low","startTime":833.404,"endTime":835.764,"body":"made it their craft, have"},{"speaker":"Galen Low","startTime":833.404,"endTime":835.764,"body":"made it their specialty, so"},{"speaker":"Galen Low","startTime":835.764,"endTime":838.194,"body":"that at least you're learning"},{"speaker":"Galen Low","startTime":835.764,"endTime":838.194,"body":"that, doing your project"},{"speaker":"Galen Low","startTime":838.194,"endTime":841.2339999999999,"body":"well, and reaping the rewards"},{"speaker":"Galen Low","startTime":838.194,"endTime":841.2339999999999,"body":"from it because it's good"},{"speaker":"Galen Low","startTime":841.244,"endTime":842.664,"body":"PR when a project goes well."},{"speaker":"Galen Low","startTime":842.754,"endTime":845.884,"body":"It's potentially bad PR when"},{"speaker":"Galen Low","startTime":842.754,"endTime":845.884,"body":"a project doesn't go well,"},{"speaker":"Galen Low","startTime":846.044,"endTime":847.774,"body":"no matter how big or small."},{"speaker":"Stuart Taylor","startTime":848.168,"endTime":848.8779999999999,"body":"Absolutely."},{"speaker":"Stuart Taylor","startTime":849.068,"endTime":853.418,"body":"And your reputation can"},{"speaker":"Stuart Taylor","startTime":849.068,"endTime":853.418,"body":"hang on these things, so"},{"speaker":"Stuart Taylor","startTime":853.518,"endTime":855.3679999999999,"body":"really do take it seriously."},{"speaker":"Stuart Taylor","startTime":855.578,"endTime":858.2379999999999,"body":"And another angle to consider"},{"speaker":"Stuart Taylor","startTime":855.578,"endTime":858.2379999999999,"body":"as well, there's a role"},{"speaker":"Stuart Taylor","startTime":858.268,"endTime":859.768,"body":"called the project sponsor."},{"speaker":"Stuart Taylor","startTime":860.0079999999999,"endTime":861.898,"body":"I know half your audience"},{"speaker":"Stuart Taylor","startTime":860.0079999999999,"endTime":861.898,"body":"is you know, yawning now"},{"speaker":"Stuart Taylor","startTime":862.168,"endTime":863.658,"body":"'cause I'm telling them"},{"speaker":"Stuart Taylor","startTime":862.168,"endTime":863.658,"body":"something they already know."},{"speaker":"Stuart Taylor","startTime":863.768,"endTime":865.1379999999999,"body":"But this is a very"},{"speaker":"Stuart Taylor","startTime":863.768,"endTime":865.1379999999999,"body":"important person."},{"speaker":"Stuart Taylor","startTime":865.148,"endTime":867.568,"body":"It's usually a very senior"},{"speaker":"Stuart Taylor","startTime":865.148,"endTime":867.568,"body":"person in your organization,"},{"speaker":"Stuart Taylor","startTime":867.7579999999999,"endTime":871.2379999999999,"body":"and the part that a lot of"},{"speaker":"Stuart Taylor","startTime":867.7579999999999,"endTime":871.2379999999999,"body":"people seem to overlook is"},{"speaker":"Stuart Taylor","startTime":871.278,"endTime":875.078,"body":"this isn't a, some sort of a"},{"speaker":"Stuart Taylor","startTime":871.278,"endTime":875.078,"body":"servant-master relationship."},{"speaker":"Stuart Taylor","startTime":875.338,"endTime":878.588,"body":"You are their agent in the"},{"speaker":"Stuart Taylor","startTime":875.338,"endTime":878.588,"body":"organization, delivering the"},{"speaker":"Stuart Taylor","startTime":878.598,"endTime":881.968,"body":"change on their behalf that"},{"speaker":"Stuart Taylor","startTime":878.598,"endTime":881.968,"body":"they don't have the, either the"},{"speaker":"Stuart Taylor","startTime":881.968,"endTime":885.958,"body":"time or the project management"},{"speaker":"Stuart Taylor","startTime":881.968,"endTime":885.958,"body":"skills, or maybe the interest"},{"speaker":"Stuart Taylor","startTime":886.158,"endTime":887.1379999999999,"body":"to go and do themselves."},{"speaker":"Stuart Taylor","startTime":887.528,"endTime":891.298,"body":"You are their agent, so you're"},{"speaker":"Stuart Taylor","startTime":887.528,"endTime":891.298,"body":"their representative in the"},{"speaker":"Stuart Taylor","startTime":891.298,"endTime":893.788,"body":"organization, and that means"},{"speaker":"Stuart Taylor","startTime":891.298,"endTime":893.788,"body":"you could be the last person"},{"speaker":"Stuart Taylor","startTime":893.788,"endTime":896.448,"body":"who's coming through the door,"},{"speaker":"Stuart Taylor","startTime":893.788,"endTime":896.448,"body":"and you could be the CEO's"},{"speaker":"Stuart Taylor","startTime":896.6279999999999,"endTime":898.208,"body":"agent in the organization."},{"speaker":"Stuart Taylor","startTime":898.408,"endTime":900.958,"body":"What you want isn't what"},{"speaker":"Stuart Taylor","startTime":898.408,"endTime":900.958,"body":"you want, it's what the"},{"speaker":"Stuart Taylor","startTime":900.958,"endTime":903.718,"body":"CEO has ordered via you."},{"speaker":"Stuart Taylor","startTime":903.718,"endTime":906.1279999999999,"body":"You're their voice"},{"speaker":"Stuart Taylor","startTime":903.718,"endTime":906.1279999999999,"body":"in the organization."},{"speaker":"Stuart Taylor","startTime":906.188,"endTime":908.978,"body":"You have to take this seriously,"},{"speaker":"Stuart Taylor","startTime":906.188,"endTime":908.978,"body":"and that's for established"},{"speaker":"Stuart Taylor","startTime":908.978,"endTime":910.158,"body":"project managers as well."},{"speaker":"Stuart Taylor","startTime":910.2479999999999,"endTime":911.318,"body":"Don't overlook that."},{"speaker":"Galen Low","startTime":911.7379999999999,"endTime":912.218,"body":"I love that."},{"speaker":"Galen Low","startTime":912.218,"endTime":915.3679999999999,"body":"It's a very empowering"},{"speaker":"Galen Low","startTime":912.218,"endTime":915.3679999999999,"body":"approach to it because I think"},{"speaker":"Galen Low","startTime":915.418,"endTime":918.2379999999999,"body":"a lot of folks enter under"},{"speaker":"Galen Low","startTime":915.418,"endTime":918.2379999999999,"body":"the assumption that, yeah,"},{"speaker":"Galen Low","startTime":918.2379999999999,"endTime":919.528,"body":"they're just like the lackey."},{"speaker":"Galen Low","startTime":919.668,"endTime":920.858,"body":"They're doing these things."},{"speaker":"Galen Low","startTime":920.8679999999999,"endTime":923.048,"body":"There's a list of"},{"speaker":"Galen Low","startTime":920.8679999999999,"endTime":923.048,"body":"things to accomplish."},{"speaker":"Galen Low","startTime":923.148,"endTime":925.678,"body":"It's basically like being sent"},{"speaker":"Galen Low","startTime":923.148,"endTime":925.678,"body":"to go get groceries, you know?"},{"speaker":"Galen Low","startTime":925.7479999999999,"endTime":929.438,"body":"Whereas every project in some"},{"speaker":"Galen Low","startTime":925.7479999999999,"endTime":929.438,"body":"way, shape, or form is probably"},{"speaker":"Galen Low","startTime":929.438,"endTime":932.478,"body":"an opportunity to be that agent,"},{"speaker":"Galen Low","startTime":929.438,"endTime":932.478,"body":"to be seen as that agent, to"},{"speaker":"Galen Low","startTime":932.478,"endTime":935.588,"body":"perform as that agent, and"},{"speaker":"Galen Low","startTime":932.478,"endTime":935.588,"body":"to actually benefit, whether"},{"speaker":"Galen Low","startTime":935.588,"endTime":939.2379999999999,"body":"or not you continue to manage"},{"speaker":"Galen Low","startTime":935.588,"endTime":939.2379999999999,"body":"projects, to show that you have"},{"speaker":"Galen Low","startTime":939.2379999999999,"endTime":942.598,"body":"what it takes to be that, you"},{"speaker":"Galen Low","startTime":939.2379999999999,"endTime":942.598,"body":"know, the left and right hand"},{"speaker":"Galen Low","startTime":942.598,"endTime":945.778,"body":"of the organization in terms"},{"speaker":"Galen Low","startTime":942.598,"endTime":945.778,"body":"of strategic execution, even if"},{"speaker":"Galen Low","startTime":945.778,"endTime":947.088,"body":"it is actually a small project."},{"speaker":"Galen Low","startTime":947.978,"endTime":950.298,"body":"Which actually, I wonder if"},{"speaker":"Galen Low","startTime":947.978,"endTime":950.298,"body":"we can return to that because,"},{"speaker":"Galen Low","startTime":950.3679999999999,"endTime":952.798,"body":"you know, I think coming"},{"speaker":"Galen Low","startTime":950.3679999999999,"endTime":952.798,"body":"back to what you had said"},{"speaker":"Galen Low","startTime":952.798,"endTime":955.808,"body":"about, you know, your start"},{"speaker":"Galen Low","startTime":952.798,"endTime":955.808,"body":"and your multiple starts in"},{"speaker":"Galen Low","startTime":955.8679999999999,"endTime":958.428,"body":"as a project manager until"},{"speaker":"Galen Low","startTime":955.8679999999999,"endTime":958.428,"body":"finally you're, you know,"},{"speaker":"Galen Low","startTime":958.438,"endTime":961.6179999999999,"body":"the project manager, formally"},{"speaker":"Galen Low","startTime":958.438,"endTime":961.6179999999999,"body":"trained, formally titled."},{"speaker":"Galen Low","startTime":961.718,"endTime":964.7379999999999,"body":"But when that does happen in"},{"speaker":"Galen Low","startTime":961.718,"endTime":964.7379999999999,"body":"the early days, that first"},{"speaker":"Galen Low","startTime":964.7379999999999,"endTime":966.568,"body":"time something drops into"},{"speaker":"Galen Low","startTime":964.7379999999999,"endTime":966.568,"body":"your inbox and it's \"Could you"},{"speaker":"Galen Low","startTime":966.568,"endTime":968.7579999999999,"body":"just do this simple thing?\""},{"speaker":"Galen Low","startTime":968.8679999999999,"endTime":972.308,"body":"What is something that people"},{"speaker":"Galen Low","startTime":968.8679999999999,"endTime":972.308,"body":"should do, and maybe even should"},{"speaker":"Galen Low","startTime":972.308,"endTime":976.088,"body":"not do, when they get that"},{"speaker":"Galen Low","startTime":972.308,"endTime":976.088,"body":"email that is being described"},{"speaker":"Galen Low","startTime":976.088,"endTime":977.3679999999999,"body":"as a small, simple project?"},{"speaker":"Galen Low","startTime":977.3679999999999,"endTime":979.188,"body":"Or maybe it doesn't even"},{"speaker":"Galen Low","startTime":977.3679999999999,"endTime":979.188,"body":"have the word project."},{"speaker":"Galen Low","startTime":979.218,"endTime":981.7479999999999,"body":"How do they identify, yes,"},{"speaker":"Galen Low","startTime":979.218,"endTime":981.7479999999999,"body":"this is an opportunity to do"},{"speaker":"Galen Low","startTime":981.7479999999999,"endTime":986.827,"body":"project stuff, and what can"},{"speaker":"Galen Low","startTime":981.7479999999999,"endTime":986.827,"body":"they say or do to make sure that"},{"speaker":"Galen Low","startTime":986.828,"endTime":989.3679999999999,"body":"it's not an oversimplification"},{"speaker":"Galen Low","startTime":986.828,"endTime":989.3679999999999,"body":"of something that's actually"},{"speaker":"Galen Low","startTime":989.3679999999999,"endTime":992.187,"body":"much more complex and still"},{"speaker":"Galen Low","startTime":989.3679999999999,"endTime":992.187,"body":"approach it in a way that"},{"speaker":"Galen Low","startTime":992.208,"endTime":993.448,"body":"appreciates that complexity?"},{"speaker":"Stuart Taylor","startTime":993.97,"endTime":994.7099999999999,"body":"Yeah, sure."},{"speaker":"Stuart Taylor","startTime":994.76,"endTime":997.61,"body":"The first thing that an"},{"speaker":"Stuart Taylor","startTime":994.76,"endTime":997.61,"body":"established dedicated project"},{"speaker":"Stuart Taylor","startTime":997.65,"endTime":1000.86,"body":"manager should do when they"},{"speaker":"Stuart Taylor","startTime":997.65,"endTime":1000.86,"body":"see that is ask themselves"},{"speaker":"Stuart Taylor","startTime":1001.0,"endTime":1004.17,"body":"why, if it's such a small,"},{"speaker":"Stuart Taylor","startTime":1001.0,"endTime":1004.17,"body":"simple project, do they need a"},{"speaker":"Stuart Taylor","startTime":1004.17,"endTime":1006.9499999999999,"body":"dedicated professional project"},{"speaker":"Stuart Taylor","startTime":1004.17,"endTime":1006.9499999999999,"body":"manager- Yes … to work on it?"},{"speaker":"Galen Low","startTime":1007.61,"endTime":1008.0699999999999,"body":"Valid."},{"speaker":"Stuart Taylor","startTime":1008.8399999999999,"endTime":1009.39,"body":"That's the trap."},{"speaker":"Galen Low","startTime":1009.39,"endTime":1010.1,"body":"That's the trap."},{"speaker":"Stuart Taylor","startTime":1010.54,"endTime":1014.1899999999999,"body":"The next part"},{"speaker":"Stuart Taylor","startTime":1010.54,"endTime":1014.1899999999999,"body":"is, as I say, take it seriously,"},{"speaker":"Stuart Taylor","startTime":1014.27,"endTime":1017.41,"body":"and by taking it seriously,"},{"speaker":"Stuart Taylor","startTime":1014.27,"endTime":1017.41,"body":"I mean do the right things."},{"speaker":"Stuart Taylor","startTime":1017.41,"endTime":1018.49,"body":"Do the fundamentals."},{"speaker":"Stuart Taylor","startTime":1018.6999999999999,"endTime":1022.42,"body":"For example, understand"},{"speaker":"Stuart Taylor","startTime":1018.6999999999999,"endTime":1022.42,"body":"what complete looks like."},{"speaker":"Stuart Taylor","startTime":1022.52,"endTime":1026.75,"body":"Don't just have a vague idea"},{"speaker":"Stuart Taylor","startTime":1022.52,"endTime":1026.75,"body":"or a, a passing sentence"},{"speaker":"Stuart Taylor","startTime":1026.75,"endTime":1027.8,"body":"at the water cooler."},{"speaker":"Stuart Taylor","startTime":1028.02,"endTime":1031.75,"body":"Capture this thing, write"},{"speaker":"Stuart Taylor","startTime":1028.02,"endTime":1031.75,"body":"it down, get it signed off."},{"speaker":"Stuart Taylor","startTime":1031.96,"endTime":1034.75,"body":"When people say that these"},{"speaker":"Stuart Taylor","startTime":1031.96,"endTime":1034.75,"body":"things are simple and small,"},{"speaker":"Stuart Taylor","startTime":1034.75,"endTime":1037.51,"body":"they try to hurry you through"},{"speaker":"Stuart Taylor","startTime":1034.75,"endTime":1037.51,"body":"the process too quickly."},{"speaker":"Stuart Taylor","startTime":1037.8,"endTime":1040.45,"body":"You don't need to"},{"speaker":"Stuart Taylor","startTime":1037.8,"endTime":1040.45,"body":"stop for requirements."},{"speaker":"Stuart Taylor","startTime":1040.71,"endTime":1042.18,"body":"Everybody knows what they want."},{"speaker":"Galen Low","startTime":1042.28,"endTime":1042.84,"body":"It's not true."},{"speaker":"Stuart Taylor","startTime":1043.3600000000001,"endTime":1045.28,"body":"People's brains"},{"speaker":"Stuart Taylor","startTime":1043.3600000000001,"endTime":1045.28,"body":"are not wired up exactly"},{"speaker":"Stuart Taylor","startTime":1045.28,"endTime":1046.15,"body":"the same as each other."},{"speaker":"Stuart Taylor","startTime":1046.42,"endTime":1048.21,"body":"Two people can see the"},{"speaker":"Stuart Taylor","startTime":1046.42,"endTime":1048.21,"body":"same thing and come away"},{"speaker":"Stuart Taylor","startTime":1048.22,"endTime":1050.51,"body":"with an entirely different"},{"speaker":"Stuart Taylor","startTime":1048.22,"endTime":1050.51,"body":"story about what happened."},{"speaker":"Stuart Taylor","startTime":1050.61,"endTime":1053.55,"body":"The same applies for"},{"speaker":"Stuart Taylor","startTime":1050.61,"endTime":1053.55,"body":"requirements and understanding"},{"speaker":"Stuart Taylor","startTime":1053.55,"endTime":1056.57,"body":"of what success in your"},{"speaker":"Stuart Taylor","startTime":1053.55,"endTime":1056.57,"body":"project truly looks like."},{"speaker":"Stuart Taylor","startTime":1056.72,"endTime":1059.96,"body":"So if somebody comes to you"},{"speaker":"Stuart Taylor","startTime":1056.72,"endTime":1059.96,"body":"with a small task, and it may"},{"speaker":"Stuart Taylor","startTime":1059.96,"endTime":1062.57,"body":"be a project, maybe it isn't,"},{"speaker":"Stuart Taylor","startTime":1059.96,"endTime":1062.57,"body":"and here's the part where"},{"speaker":"Stuart Taylor","startTime":1062.71,"endTime":1065.18,"body":"it's a useful transferable"},{"speaker":"Stuart Taylor","startTime":1062.71,"endTime":1065.18,"body":"skill, always nail down"},{"speaker":"Stuart Taylor","startTime":1065.18,"endTime":1068.24,"body":"exactly what it is that"},{"speaker":"Stuart Taylor","startTime":1065.18,"endTime":1068.24,"body":"success looks like and exactly"},{"speaker":"Stuart Taylor","startTime":1068.24,"endTime":1069.449,"body":"what those requirements are."},{"speaker":"Galen Low","startTime":1069.75,"endTime":1071.0,"body":"I love that,"},{"speaker":"Galen Low","startTime":1069.75,"endTime":1071.0,"body":"and I think you're right."},{"speaker":"Galen Low","startTime":1071.0,"endTime":1072.779,"body":"I've experienced that so"},{"speaker":"Galen Low","startTime":1071.0,"endTime":1072.779,"body":"many times of, you know,"},{"speaker":"Galen Low","startTime":1072.78,"endTime":1073.6589999999999,"body":"just rush it through."},{"speaker":"Galen Low","startTime":1073.6589999999999,"endTime":1074.469,"body":"This is simple."},{"speaker":"Galen Low","startTime":1074.489,"endTime":1075.579,"body":"No need to pause."},{"speaker":"Galen Low","startTime":1075.6499999999999,"endTime":1077.119,"body":"But if I'm picking up what"},{"speaker":"Galen Low","startTime":1075.6499999999999,"endTime":1077.119,"body":"you're putting down, the most"},{"speaker":"Galen Low","startTime":1077.119,"endTime":1080.1689999999999,"body":"important thing you can do"},{"speaker":"Galen Low","startTime":1077.119,"endTime":1080.1689999999999,"body":"is pause and make sure there"},{"speaker":"Galen Low","startTime":1080.18,"endTime":1083.389,"body":"actually is alignment around"},{"speaker":"Galen Low","startTime":1080.18,"endTime":1083.389,"body":"requirements, around what"},{"speaker":"Galen Low","startTime":1083.3899999999999,"endTime":1086.08,"body":"success looks like because"},{"speaker":"Galen Low","startTime":1083.3899999999999,"endTime":1086.08,"body":"if everyone's just assuming"},{"speaker":"Galen Low","startTime":1086.08,"endTime":1089.019,"body":"they're all on the same page,"},{"speaker":"Galen Low","startTime":1086.08,"endTime":1089.019,"body":"none of that is necessarily"},{"speaker":"Galen Low","startTime":1089.019,"endTime":1090.43,"body":"gonna go well at all."},{"speaker":"Galen Low","startTime":1090.449,"endTime":1091.9289999999999,"body":"May as well get that locked"},{"speaker":"Galen Low","startTime":1090.449,"endTime":1091.9289999999999,"body":"down in the beginning."},{"speaker":"Stuart Taylor","startTime":1092.229,"endTime":1093.899,"body":"Yeah,"},{"speaker":"Stuart Taylor","startTime":1092.229,"endTime":1093.899,"body":"and it's the basics."},{"speaker":"Stuart Taylor","startTime":1094.059,"endTime":1097.74,"body":"It really is just the basics,"},{"speaker":"Stuart Taylor","startTime":1094.059,"endTime":1097.74,"body":"and it'll seem blindingly"},{"speaker":"Stuart Taylor","startTime":1097.759,"endTime":1101.489,"body":"obvious, but I, I challenge"},{"speaker":"Stuart Taylor","startTime":1097.759,"endTime":1101.489,"body":"your audience to think about"},{"speaker":"Stuart Taylor","startTime":1101.489,"endTime":1105.119,"body":"the times when, against their"},{"speaker":"Stuart Taylor","startTime":1101.489,"endTime":1105.119,"body":"better judgment, they've been"},{"speaker":"Stuart Taylor","startTime":1105.1399999999999,"endTime":1107.9089999999999,"body":"hurried through that, and"},{"speaker":"Stuart Taylor","startTime":1105.1399999999999,"endTime":1107.9089999999999,"body":"they've been pushed past that"},{"speaker":"Stuart Taylor","startTime":1107.979,"endTime":1110.979,"body":"by powerful voices and powerful"},{"speaker":"Stuart Taylor","startTime":1107.979,"endTime":1110.979,"body":"people in the organization"},{"speaker":"Stuart Taylor","startTime":1111.149,"endTime":1113.549,"body":"who you didn't really feel"},{"speaker":"Stuart Taylor","startTime":1111.149,"endTime":1113.549,"body":"capable of saying no to."},{"speaker":"Stuart Taylor","startTime":1113.86,"endTime":1117.939,"body":"Still, challenge it because in"},{"speaker":"Stuart Taylor","startTime":1113.86,"endTime":1117.939,"body":"the end, if things go wrong,"},{"speaker":"Stuart Taylor","startTime":1117.949,"endTime":1121.326,"body":"if there's a misalignment…"},{"speaker":"Stuart Taylor","startTime":1117.949,"endTime":1121.326,"body":"Give you an example I worked"},{"speaker":"Stuart Taylor","startTime":1121.326,"endTime":1124.386,"body":"with a project manager who"},{"speaker":"Stuart Taylor","startTime":1121.326,"endTime":1124.386,"body":"had just moved over into"},{"speaker":"Stuart Taylor","startTime":1124.386,"endTime":1125.436,"body":"the project manager role."},{"speaker":"Stuart Taylor","startTime":1125.616,"endTime":1129.366,"body":"It was a short-term project to"},{"speaker":"Stuart Taylor","startTime":1125.616,"endTime":1129.366,"body":"do a, it was a res- response"},{"speaker":"Stuart Taylor","startTime":1129.366,"endTime":1132.356,"body":"to a customer complaint"},{"speaker":"Stuart Taylor","startTime":1129.366,"endTime":1132.356,"body":"system where they would"},{"speaker":"Stuart Taylor","startTime":1132.356,"endTime":1135.656,"body":"get an SMS message back to"},{"speaker":"Stuart Taylor","startTime":1132.356,"endTime":1135.656,"body":"say, \"Yes, yeah, we, we've"},{"speaker":"Stuart Taylor","startTime":1135.656,"endTime":1136.616,"body":"received your complaint.\""},{"speaker":"Stuart Taylor","startTime":1136.836,"endTime":1137.616,"body":"That was the project."},{"speaker":"Stuart Taylor","startTime":1137.676,"endTime":1138.806,"body":"That's how it was described."},{"speaker":"Stuart Taylor","startTime":1138.806,"endTime":1140.386,"body":"Didn't capture"},{"speaker":"Stuart Taylor","startTime":1138.806,"endTime":1140.386,"body":"requirements, didn't sign"},{"speaker":"Stuart Taylor","startTime":1140.446,"endTime":1141.296,"body":"it off with everybody."},{"speaker":"Stuart Taylor","startTime":1141.466,"endTime":1144.426,"body":"Got it to the point where it"},{"speaker":"Stuart Taylor","startTime":1141.466,"endTime":1144.426,"body":"was almost complete and they"},{"speaker":"Stuart Taylor","startTime":1144.426,"endTime":1148.146,"body":"were doing final testing when"},{"speaker":"Stuart Taylor","startTime":1144.426,"endTime":1148.146,"body":"somebody in the steer co then"},{"speaker":"Stuart Taylor","startTime":1148.156,"endTime":1150.7359999999999,"body":"mentioned, \"And what happens"},{"speaker":"Stuart Taylor","startTime":1148.156,"endTime":1150.7359999999999,"body":"when the customer replies"},{"speaker":"Stuart Taylor","startTime":1150.766,"endTime":1155.875,"body":"back to that?\" It's oh, not"},{"speaker":"Stuart Taylor","startTime":1150.766,"endTime":1155.875,"body":"one-way SMS, two-way SMS."},{"speaker":"Stuart Taylor","startTime":1156.2459999999999,"endTime":1158.826,"body":"Everyone just assumed"},{"speaker":"Stuart Taylor","startTime":1156.2459999999999,"endTime":1158.826,"body":"suddenly that was always"},{"speaker":"Stuart Taylor","startTime":1158.826,"endTime":1161.096,"body":"the standard, that was"},{"speaker":"Stuart Taylor","startTime":1158.826,"endTime":1161.096,"body":"always what was expected."},{"speaker":"Stuart Taylor","startTime":1161.696,"endTime":1163.576,"body":"And I can't begin to tell"},{"speaker":"Stuart Taylor","startTime":1161.696,"endTime":1163.576,"body":"you the level of panic"},{"speaker":"Stuart Taylor","startTime":1163.576,"endTime":1165.405,"body":"and stress that caused"},{"speaker":"Stuart Taylor","startTime":1163.576,"endTime":1165.405,"body":"that project manager."},{"speaker":"Galen Low","startTime":1165.586,"endTime":1166.845,"body":"Yeah, I, I"},{"speaker":"Galen Low","startTime":1165.586,"endTime":1166.845,"body":"couldn't even imagine"},{"speaker":"Galen Low","startTime":1166.846,"endTime":1169.396,"body":"because in some ways it's"},{"speaker":"Galen Low","startTime":1166.846,"endTime":1169.396,"body":"well, that wasn't in scope."},{"speaker":"Galen Low","startTime":1169.485,"endTime":1171.386,"body":"On the other hand,"},{"speaker":"Galen Low","startTime":1169.485,"endTime":1171.386,"body":"scope wasn't clearly"},{"speaker":"Galen Low","startTime":1171.386,"endTime":1172.635,"body":"defined at the beginning."},{"speaker":"Galen Low","startTime":1172.7649999999999,"endTime":1175.245,"body":"You know, there's some"},{"speaker":"Galen Low","startTime":1172.7649999999999,"endTime":1175.245,"body":"logic to it as well, right?"},{"speaker":"Galen Low","startTime":1175.245,"endTime":1176.825,"body":"You're talking to that steer"},{"speaker":"Galen Low","startTime":1175.245,"endTime":1176.825,"body":"co member and you're like,"},{"speaker":"Galen Low","startTime":1177.0049999999999,"endTime":1180.056,"body":"\"Oh, you're right,\" because"},{"speaker":"Galen Low","startTime":1177.0049999999999,"endTime":1180.056,"body":"sometimes people do reply."},{"speaker":"Galen Low","startTime":1180.165,"endTime":1181.966,"body":"And is that the experience"},{"speaker":"Galen Low","startTime":1180.165,"endTime":1181.966,"body":"that we're trying to build?"},{"speaker":"Galen Low","startTime":1181.966,"endTime":1183.676,"body":"What is the outcome"},{"speaker":"Galen Low","startTime":1181.966,"endTime":1183.676,"body":"that we're looking for?"},{"speaker":"Galen Low","startTime":1183.896,"endTime":1187.026,"body":"Not just to stave off the"},{"speaker":"Galen Low","startTime":1183.896,"endTime":1187.026,"body":"people and, you know, confirm"},{"speaker":"Galen Low","startTime":1187.026,"endTime":1189.956,"body":"that their complaint has"},{"speaker":"Galen Low","startTime":1187.026,"endTime":1189.956,"body":"been received, but open"},{"speaker":"Galen Low","startTime":1189.995,"endTime":1190.956,"body":"a line of communication."},{"speaker":"Stuart Taylor","startTime":1191.065,"endTime":1192.435,"body":"Well, then"},{"speaker":"Stuart Taylor","startTime":1191.065,"endTime":1192.435,"body":"it went even further."},{"speaker":"Stuart Taylor","startTime":1192.546,"endTime":1194.896,"body":"Some were thinking,"},{"speaker":"Stuart Taylor","startTime":1192.546,"endTime":1194.896,"body":"yes, what if they reply?"},{"speaker":"Stuart Taylor","startTime":1195.046,"endTime":1198.295,"body":"Others were actively hoping"},{"speaker":"Stuart Taylor","startTime":1195.046,"endTime":1198.295,"body":"they would give them a set of"},{"speaker":"Stuart Taylor","startTime":1198.296,"endTime":1201.116,"body":"responses that you can send"},{"speaker":"Stuart Taylor","startTime":1198.296,"endTime":1201.116,"body":"back, yes, I'm satisfied, no,"},{"speaker":"Stuart Taylor","startTime":1201.116,"endTime":1202.386,"body":"I'm not, things like that."},{"speaker":"Stuart Taylor","startTime":1202.546,"endTime":1206.105,"body":"And nobody had said that"},{"speaker":"Stuart Taylor","startTime":1202.546,"endTime":1206.105,"body":"out loud until the final"},{"speaker":"Stuart Taylor","startTime":1206.146,"endTime":1207.546,"body":"two weeks of the project."},{"speaker":"Galen Low","startTime":1208.586,"endTime":1210.166,"body":"It's such"},{"speaker":"Galen Low","startTime":1208.586,"endTime":1210.166,"body":"a relatable story."},{"speaker":"Galen Low","startTime":1210.305,"endTime":1213.296,"body":"You know, coming back to how"},{"speaker":"Galen Low","startTime":1210.305,"endTime":1213.296,"body":"you got your start and, you"},{"speaker":"Galen Low","startTime":1213.296,"endTime":1215.7549999999999,"body":"know, I think some of these"},{"speaker":"Galen Low","startTime":1213.296,"endTime":1215.7549999999999,"body":"things for you and I, be the"},{"speaker":"Galen Low","startTime":1215.756,"endTime":1218.706,"body":"challenger, you know, make sure"},{"speaker":"Galen Low","startTime":1215.756,"endTime":1218.706,"body":"you pause, they can be really"},{"speaker":"Galen Low","startTime":1218.706,"endTime":1222.405,"body":"intimidating for somebody who"},{"speaker":"Galen Low","startTime":1218.706,"endTime":1222.405,"body":"is new to an organization, new"},{"speaker":"Galen Low","startTime":1222.405,"endTime":1225.756,"body":"to a certain role, or maybe"},{"speaker":"Galen Low","startTime":1222.405,"endTime":1225.756,"body":"just early in their career."},{"speaker":"Galen Low","startTime":1225.905,"endTime":1230.586,"body":"But I'd argue that sort of"},{"speaker":"Galen Low","startTime":1225.905,"endTime":1230.586,"body":"challenger mindset is something"},{"speaker":"Galen Low","startTime":1230.586,"endTime":1233.906,"body":"that I think we've settled into"},{"speaker":"Galen Low","startTime":1230.586,"endTime":1233.906,"body":"as project managers, right?"},{"speaker":"Galen Low","startTime":1233.906,"endTime":1237.016,"body":"We're like, \"Oh yeah, okay I've"},{"speaker":"Galen Low","startTime":1233.906,"endTime":1237.016,"body":"got this.\" But on day one, if"},{"speaker":"Galen Low","startTime":1237.016,"endTime":1239.456,"body":"you're, like, really freaking"},{"speaker":"Galen Low","startTime":1237.016,"endTime":1239.456,"body":"out about trying to have a"},{"speaker":"Galen Low","startTime":1239.456,"endTime":1242.086,"body":"stance on something, trying"},{"speaker":"Galen Low","startTime":1239.456,"endTime":1242.086,"body":"to push back a little bit,"},{"speaker":"Galen Low","startTime":1242.186,"endTime":1245.806,"body":"what's the sort of smartest"},{"speaker":"Galen Low","startTime":1242.186,"endTime":1245.806,"body":"way someone can learn to do"},{"speaker":"Galen Low","startTime":1245.806,"endTime":1249.416,"body":"that on the fly or prepare"},{"speaker":"Galen Low","startTime":1245.806,"endTime":1249.416,"body":"to do that when it's a really"},{"speaker":"Galen Low","startTime":1249.416,"endTime":1250.386,"body":"uncomfortable thing for them?"},{"speaker":"Stuart Taylor","startTime":1250.908,"endTime":1253.208,"body":"Well,"},{"speaker":"Stuart Taylor","startTime":1250.908,"endTime":1253.208,"body":"that is difficult."},{"speaker":"Stuart Taylor","startTime":1253.388,"endTime":1256.1979999999999,"body":"It's always difficult to do that"},{"speaker":"Stuart Taylor","startTime":1253.388,"endTime":1256.1979999999999,"body":"with your loved ones and with"},{"speaker":"Stuart Taylor","startTime":1256.1979999999999,"endTime":1259.458,"body":"your family, and it's difficult"},{"speaker":"Stuart Taylor","startTime":1256.1979999999999,"endTime":1259.458,"body":"to do that with somebody who"},{"speaker":"Stuart Taylor","startTime":1259.578,"endTime":1262.138,"body":"has legitimately let you down,"},{"speaker":"Stuart Taylor","startTime":1259.578,"endTime":1262.138,"body":"like the plumber who leaves"},{"speaker":"Stuart Taylor","startTime":1262.138,"endTime":1263.738,"body":"you with a dripping radiator."},{"speaker":"Stuart Taylor","startTime":1263.738,"endTime":1265.588,"body":"You know, it's difficult"},{"speaker":"Stuart Taylor","startTime":1263.738,"endTime":1265.588,"body":"to have that kind of a"},{"speaker":"Stuart Taylor","startTime":1265.588,"endTime":1269.378,"body":"conversation, to be, in a"},{"speaker":"Stuart Taylor","startTime":1265.588,"endTime":1269.378,"body":"way, not confrontational,"},{"speaker":"Stuart Taylor","startTime":1269.638,"endTime":1273.008,"body":"but to make a stand and"},{"speaker":"Stuart Taylor","startTime":1269.638,"endTime":1273.008,"body":"push to do the right thing."},{"speaker":"Stuart Taylor","startTime":1273.798,"endTime":1277.068,"body":"I guess really what I would"},{"speaker":"Stuart Taylor","startTime":1273.798,"endTime":1277.068,"body":"always encourage people to"},{"speaker":"Stuart Taylor","startTime":1277.068,"endTime":1279.658,"body":"think about in that situation"},{"speaker":"Stuart Taylor","startTime":1277.068,"endTime":1279.658,"body":"is actually take a deep"},{"speaker":"Stuart Taylor","startTime":1279.668,"endTime":1282.708,"body":"breath for a moment, slow"},{"speaker":"Stuart Taylor","startTime":1279.668,"endTime":1282.708,"body":"things down a little bit."},{"speaker":"Stuart Taylor","startTime":1282.9379999999999,"endTime":1285.398,"body":"You don't have to jump in"},{"speaker":"Stuart Taylor","startTime":1282.9379999999999,"endTime":1285.398,"body":"straight away whilst you're"},{"speaker":"Stuart Taylor","startTime":1285.398,"endTime":1286.798,"body":"in a state of anxiety."},{"speaker":"Stuart Taylor","startTime":1286.848,"endTime":1289.268,"body":"If you notice your voice"},{"speaker":"Stuart Taylor","startTime":1286.848,"endTime":1289.268,"body":"cracking as you're having that"},{"speaker":"Stuart Taylor","startTime":1289.628,"endTime":1291.898,"body":"conversation, you might just"},{"speaker":"Stuart Taylor","startTime":1289.628,"endTime":1291.898,"body":"be a little bit too stressed"},{"speaker":"Stuart Taylor","startTime":1291.898,"endTime":1294.138,"body":"right then, and you might"},{"speaker":"Stuart Taylor","startTime":1291.898,"endTime":1294.138,"body":"need to just say to them,"},{"speaker":"Stuart Taylor","startTime":1294.368,"endTime":1297.418,"body":"\"I have some concerns about"},{"speaker":"Stuart Taylor","startTime":1294.368,"endTime":1297.418,"body":"this, but let's revisit this.\""},{"speaker":"Stuart Taylor","startTime":1297.488,"endTime":1300.058,"body":"And give yourself a d- bit"},{"speaker":"Stuart Taylor","startTime":1297.488,"endTime":1300.058,"body":"of a breathing space for"},{"speaker":"Stuart Taylor","startTime":1300.058,"endTime":1303.008,"body":"you to at least collect your"},{"speaker":"Stuart Taylor","startTime":1300.058,"endTime":1303.008,"body":"ideas if that's an option."},{"speaker":"Stuart Taylor","startTime":1303.1779999999999,"endTime":1305.4279999999999,"body":"But ultimately, you need to"},{"speaker":"Stuart Taylor","startTime":1303.1779999999999,"endTime":1305.4279999999999,"body":"think about what the end state"},{"speaker":"Stuart Taylor","startTime":1305.4379999999999,"endTime":1308.908,"body":"is supposed to be like, and"},{"speaker":"Stuart Taylor","startTime":1305.4379999999999,"endTime":1308.908,"body":"the end state with a plumber"},{"speaker":"Stuart Taylor","startTime":1308.908,"endTime":1310.908,"body":"who's left you with a dripping"},{"speaker":"Stuart Taylor","startTime":1308.908,"endTime":1310.908,"body":"radiator is not to have a"},{"speaker":"Stuart Taylor","startTime":1310.918,"endTime":1312.398,"body":"puddle underneath your radiator."},{"speaker":"Stuart Taylor","startTime":1312.508,"endTime":1315.718,"body":"So everything you do to get"},{"speaker":"Stuart Taylor","startTime":1312.508,"endTime":1315.718,"body":"to that state is acceptable."},{"speaker":"Stuart Taylor","startTime":1315.848,"endTime":1316.828,"body":"That's legitimate."},{"speaker":"Stuart Taylor","startTime":1316.828,"endTime":1318.098,"body":"It's a legitimate argument."},{"speaker":"Stuart Taylor","startTime":1318.258,"endTime":1319.368,"body":"Plumbers should not"},{"speaker":"Stuart Taylor","startTime":1318.258,"endTime":1319.368,"body":"leave it that way."},{"speaker":"Stuart Taylor","startTime":1319.528,"endTime":1322.4379999999999,"body":"Your boss should not ask you to"},{"speaker":"Stuart Taylor","startTime":1319.528,"endTime":1322.4379999999999,"body":"do something that's unethical,"},{"speaker":"Stuart Taylor","startTime":1322.568,"endTime":1326.148,"body":"say, or illegal, and I've had"},{"speaker":"Stuart Taylor","startTime":1322.568,"endTime":1326.148,"body":"that situation in the past."},{"speaker":"Stuart Taylor","startTime":1326.268,"endTime":1329.348,"body":"I've been asked to create…"},{"speaker":"Stuart Taylor","startTime":1326.268,"endTime":1329.348,"body":"It's a very sensitive topic"},{"speaker":"Stuart Taylor","startTime":1329.348,"endTime":1333.648,"body":"now looking back, but it"},{"speaker":"Stuart Taylor","startTime":1329.348,"endTime":1333.648,"body":"was to create a database"},{"speaker":"Stuart Taylor","startTime":1333.648,"endTime":1336.978,"body":"that would have potentially"},{"speaker":"Stuart Taylor","startTime":1333.648,"endTime":1336.978,"body":"captured people's information"},{"speaker":"Stuart Taylor","startTime":1337.258,"endTime":1338.098,"body":"without them knowing it."},{"speaker":"Stuart Taylor","startTime":1338.798,"endTime":1343.218,"body":"And the law in the UK had been"},{"speaker":"Stuart Taylor","startTime":1338.798,"endTime":1343.218,"body":"changed one year before then to"},{"speaker":"Stuart Taylor","startTime":1343.218,"endTime":1345.858,"body":"say you couldn't really do that,"},{"speaker":"Stuart Taylor","startTime":1343.218,"endTime":1345.858,"body":"or at least it made it very,"},{"speaker":"Stuart Taylor","startTime":1345.858,"endTime":1347.008,"body":"very clear you couldn't do that."},{"speaker":"Stuart Taylor","startTime":1347.048,"endTime":1349.808,"body":"And I had to have that"},{"speaker":"Stuart Taylor","startTime":1347.048,"endTime":1349.808,"body":"conversation, and I"},{"speaker":"Stuart Taylor","startTime":1349.818,"endTime":1350.828,"body":"did it respectfully."},{"speaker":"Stuart Taylor","startTime":1350.988,"endTime":1352.608,"body":"And I said, \"Look, I think"},{"speaker":"Stuart Taylor","startTime":1350.988,"endTime":1352.608,"body":"there's an element of this"},{"speaker":"Stuart Taylor","startTime":1352.608,"endTime":1354.628,"body":"that you're not aware of,"},{"speaker":"Stuart Taylor","startTime":1352.608,"endTime":1354.628,"body":"and it's a part that could"},{"speaker":"Stuart Taylor","startTime":1354.628,"endTime":1357.458,"body":"land you personally in"},{"speaker":"Stuart Taylor","startTime":1354.628,"endTime":1357.458,"body":"an awful lot of trouble.\""},{"speaker":"Stuart Taylor","startTime":1357.588,"endTime":1360.128,"body":"\"So this is not an option that's"},{"speaker":"Stuart Taylor","startTime":1357.588,"endTime":1360.128,"body":"available to us.\" And I had"},{"speaker":"Stuart Taylor","startTime":1360.138,"endTime":1363.9279999999999,"body":"to have that explanation as"},{"speaker":"Stuart Taylor","startTime":1360.138,"endTime":1363.9279999999999,"body":"… And this was a conversation,"},{"speaker":"Stuart Taylor","startTime":1363.988,"endTime":1365.058,"body":"it's not even in my book."},{"speaker":"Stuart Taylor","startTime":1365.098,"endTime":1367.288,"body":"It's, it would be so, so early."},{"speaker":"Stuart Taylor","startTime":1367.308,"endTime":1370.098,"body":"It's one of those conversations"},{"speaker":"Stuart Taylor","startTime":1367.308,"endTime":1370.098,"body":"that I'd honestly, I'd actually"},{"speaker":"Stuart Taylor","startTime":1370.098,"endTime":1372.008,"body":"forgotten until you just"},{"speaker":"Stuart Taylor","startTime":1370.098,"endTime":1372.008,"body":"brought up this scenario."},{"speaker":"Stuart Taylor","startTime":1372.1879999999999,"endTime":1374.578,"body":"So there you go, the lost"},{"speaker":"Stuart Taylor","startTime":1372.1879999999999,"endTime":1374.578,"body":"chapters I'll have to"},{"speaker":"Stuart Taylor","startTime":1376.648,"endTime":1376.6779999999999,"body":"write."},{"speaker":"Galen Low","startTime":1376.6779999999999,"endTime":1378.338,"body":"Second edition,"},{"speaker":"Galen Low","startTime":1376.6779999999999,"endTime":1378.338,"body":"you can start planning it now."},{"speaker":"Stuart Taylor","startTime":1378.348,"endTime":1380.548,"body":"But you"},{"speaker":"Stuart Taylor","startTime":1378.348,"endTime":1380.548,"body":"do have to sometimes"},{"speaker":"Stuart Taylor","startTime":1380.748,"endTime":1382.828,"body":"make a stand to do that."},{"speaker":"Stuart Taylor","startTime":1382.918,"endTime":1385.808,"body":"But the other part is take"},{"speaker":"Stuart Taylor","startTime":1382.918,"endTime":1385.808,"body":"your ego out of the equation."},{"speaker":"Stuart Taylor","startTime":1385.858,"endTime":1387.628,"body":"This isn't about you"},{"speaker":"Stuart Taylor","startTime":1385.858,"endTime":1387.628,"body":"being right or wrong."},{"speaker":"Stuart Taylor","startTime":1387.638,"endTime":1389.598,"body":"It's actually about the,"},{"speaker":"Stuart Taylor","startTime":1387.638,"endTime":1389.598,"body":"getting the right outcome."},{"speaker":"Stuart Taylor","startTime":1389.598,"endTime":1392.528,"body":"And if you keep having the"},{"speaker":"Stuart Taylor","startTime":1389.598,"endTime":1392.528,"body":"right outcome in mind, usually"},{"speaker":"Stuart Taylor","startTime":1392.528,"endTime":1394.828,"body":"you'll be guided towards the"},{"speaker":"Stuart Taylor","startTime":1392.528,"endTime":1394.828,"body":"right thing, even if it's"},{"speaker":"Stuart Taylor","startTime":1394.828,"endTime":1397.838,"body":"an inconvenience to you or"},{"speaker":"Stuart Taylor","startTime":1394.828,"endTime":1397.838,"body":"even it's troublesome to you."},{"speaker":"Stuart Taylor","startTime":1398.078,"endTime":1401.418,"body":"So long as you're working"},{"speaker":"Stuart Taylor","startTime":1398.078,"endTime":1401.418,"body":"towards the right outcome, then"},{"speaker":"Stuart Taylor","startTime":1401.578,"endTime":1404.018,"body":"usually people are reasonable"},{"speaker":"Stuart Taylor","startTime":1401.578,"endTime":1404.018,"body":"enough to understand that."},{"speaker":"Stuart Taylor","startTime":1404.208,"endTime":1407.338,"body":"If they're not, it's an, it's a"},{"speaker":"Stuart Taylor","startTime":1404.208,"endTime":1407.338,"body":"bit of a cop-out answer for me"},{"speaker":"Stuart Taylor","startTime":1407.338,"endTime":1409.648,"body":"to say, but that tells you an"},{"speaker":"Stuart Taylor","startTime":1407.338,"endTime":1409.648,"body":"awful lot about the organization"},{"speaker":"Stuart Taylor","startTime":1409.648,"endTime":1412.318,"body":"you're in and whether you might"},{"speaker":"Stuart Taylor","startTime":1409.648,"endTime":1412.318,"body":"want to consider being there."},{"speaker":"Galen Low","startTime":1412.508,"endTime":1412.878,"body":"Right."},{"speaker":"Galen Low","startTime":1412.878,"endTime":1413.098,"body":"Yeah."},{"speaker":"Galen Low","startTime":1413.318,"endTime":1415.328,"body":"Well, there's the next thing"},{"speaker":"Galen Low","startTime":1413.318,"endTime":1415.328,"body":"to navigate, but what I really"},{"speaker":"Galen Low","startTime":1415.328,"endTime":1418.018,"body":"love about that, even the"},{"speaker":"Galen Low","startTime":1415.328,"endTime":1418.018,"body":"deep breath bit, you had said"},{"speaker":"Galen Low","startTime":1418.068,"endTime":1420.638,"body":"it's not confrontational,"},{"speaker":"Galen Low","startTime":1418.068,"endTime":1420.638,"body":"and I see people get"},{"speaker":"Galen Low","startTime":1420.638,"endTime":1421.648,"body":"that wrong a lot, right?"},{"speaker":"Galen Low","startTime":1421.648,"endTime":1424.4479999999999,"body":"Where they're like, \"Okay, I'm"},{"speaker":"Galen Low","startTime":1421.648,"endTime":1424.4479999999999,"body":"the bulldog project manager,"},{"speaker":"Galen Low","startTime":1424.458,"endTime":1427.518,"body":"you know? Day one, my job is"},{"speaker":"Galen Low","startTime":1424.458,"endTime":1427.518,"body":"to just say no to everything"},{"speaker":"Galen Low","startTime":1427.528,"endTime":1428.9379999999999,"body":"and put people in their place.\""},{"speaker":"Galen Low","startTime":1428.9379999999999,"endTime":1430.158,"body":"And it's no, it's"},{"speaker":"Galen Low","startTime":1428.9379999999999,"endTime":1430.158,"body":"not really that."},{"speaker":"Galen Low","startTime":1430.168,"endTime":1432.308,"body":"It's not an ego,"},{"speaker":"Galen Low","startTime":1430.168,"endTime":1432.308,"body":"it's not command."},{"speaker":"Galen Low","startTime":1432.418,"endTime":1436.588,"body":"It is pausing enough to, you"},{"speaker":"Galen Low","startTime":1432.418,"endTime":1436.588,"body":"know, make your emotional"},{"speaker":"Galen Low","startTime":1436.638,"endTime":1440.308,"body":"approach not confrontational,"},{"speaker":"Galen Low","startTime":1436.638,"endTime":1440.308,"body":"and then having a conversation"},{"speaker":"Galen Low","startTime":1440.318,"endTime":1441.618,"body":"about the outcomes."},{"speaker":"Galen Low","startTime":1441.818,"endTime":1444.488,"body":"And I think that's … I wish"},{"speaker":"Galen Low","startTime":1441.818,"endTime":1444.488,"body":"I had been told that on day"},{"speaker":"Galen Low","startTime":1444.488,"endTime":1447.498,"body":"one, to be like, \"Listen, it's"},{"speaker":"Galen Low","startTime":1444.488,"endTime":1447.498,"body":"about getting the best outcome."},{"speaker":"Galen Low","startTime":1447.498,"endTime":1448.368,"body":"That's the goal."},{"speaker":"Galen Low","startTime":1448.558,"endTime":1449.978,"body":"You're gonna have to"},{"speaker":"Galen Low","startTime":1448.558,"endTime":1449.978,"body":"have conversations"},{"speaker":"Galen Low","startTime":1449.978,"endTime":1450.968,"body":"that are uncomfortable."},{"speaker":"Galen Low","startTime":1450.998,"endTime":1452.048,"body":"It's not about ego."},{"speaker":"Galen Low","startTime":1452.078,"endTime":1453.848,"body":"It's not about"},{"speaker":"Galen Low","startTime":1452.078,"endTime":1453.848,"body":"confronting someone."},{"speaker":"Galen Low","startTime":1453.848,"endTime":1454.6879999999999,"body":"It's not a fight."},{"speaker":"Galen Low","startTime":1454.798,"endTime":1459.058,"body":"It's a discussion to navigate"},{"speaker":"Galen Low","startTime":1454.798,"endTime":1459.058,"body":"through to the best result"},{"speaker":"Galen Low","startTime":1459.118,"endTime":1462.6979999999999,"body":"based on what the goals are.\""},{"speaker":"Galen Low","startTime":1459.118,"endTime":1462.6979999999999,"body":"And I think that is a really"},{"speaker":"Galen Low","startTime":1462.798,"endTime":1467.764,"body":"strong sort of approach for"},{"speaker":"Galen Low","startTime":1462.798,"endTime":1467.764,"body":"anyone at any level, I guess I"},{"speaker":"Galen Low","startTime":1467.764,"endTime":1470.004,"body":"should say, because I've seen"},{"speaker":"Galen Low","startTime":1467.764,"endTime":1470.004,"body":"senior managers do this as well."},{"speaker":"Galen Low","startTime":1470.004,"endTime":1472.064,"body":"They're like, \"Oh, I guess I"},{"speaker":"Galen Low","startTime":1470.004,"endTime":1472.064,"body":"have to,\" you know, to your"},{"speaker":"Galen Low","startTime":1472.064,"endTime":1475.394,"body":"earlier point, \"be the lackey"},{"speaker":"Galen Low","startTime":1472.064,"endTime":1475.394,"body":"who does these task lists"},{"speaker":"Galen Low","startTime":1475.394,"endTime":1478.344,"body":"and, you know, do the project,"},{"speaker":"Galen Low","startTime":1475.394,"endTime":1478.344,"body":"and I have no authority."},{"speaker":"Galen Low","startTime":1478.5339999999999,"endTime":1481.194,"body":"But also, if somebody doesn't"},{"speaker":"Galen Low","startTime":1478.5339999999999,"endTime":1481.194,"body":"follow the plan or steps out of"},{"speaker":"Galen Low","startTime":1481.194,"endTime":1483.654,"body":"line, or if I think something's"},{"speaker":"Galen Low","startTime":1481.194,"endTime":1483.654,"body":"wrong, I gotta go yell at them"},{"speaker":"Galen Low","startTime":1483.654,"endTime":1486.634,"body":"and, you know, be this strong"},{"speaker":"Galen Low","startTime":1483.654,"endTime":1486.634,"body":"force of command and control.\""},{"speaker":"Galen Low","startTime":1486.824,"endTime":1487.604,"body":"You know, it doesn't work."},{"speaker":"Stuart Taylor","startTime":1488.5539999999999,"endTime":1490.694,"body":"And I'll"},{"speaker":"Stuart Taylor","startTime":1488.5539999999999,"endTime":1490.694,"body":"tell you a couple of other"},{"speaker":"Stuart Taylor","startTime":1490.774,"endTime":1492.954,"body":"slightly uncomfortable"},{"speaker":"Stuart Taylor","startTime":1490.774,"endTime":1492.954,"body":"things around that when it"},{"speaker":"Stuart Taylor","startTime":1492.954,"endTime":1494.444,"body":"comes to asserting yourself."},{"speaker":"Stuart Taylor","startTime":1494.574,"endTime":1497.074,"body":"Firstly, I don't know if"},{"speaker":"Stuart Taylor","startTime":1494.574,"endTime":1497.074,"body":"people are always aware of"},{"speaker":"Stuart Taylor","startTime":1497.074,"endTime":1500.824,"body":"this, but a lot of people"},{"speaker":"Stuart Taylor","startTime":1497.074,"endTime":1500.824,"body":"tend to dip into aggression"},{"speaker":"Stuart Taylor","startTime":1500.844,"endTime":1502.104,"body":"in order to be assertive."},{"speaker":"Stuart Taylor","startTime":1502.2939999999999,"endTime":1503.334,"body":"You don't always have to."},{"speaker":"Stuart Taylor","startTime":1503.504,"endTime":1505.524,"body":"You can be calmly assertive."},{"speaker":"Stuart Taylor","startTime":1505.644,"endTime":1509.704,"body":"You don't have to access that,"},{"speaker":"Stuart Taylor","startTime":1505.644,"endTime":1509.704,"body":"because the danger of accessing"},{"speaker":"Stuart Taylor","startTime":1509.814,"endTime":1512.324,"body":"aggression to do is firstly,"},{"speaker":"Stuart Taylor","startTime":1509.814,"endTime":1512.324,"body":"it makes you a very difficult"},{"speaker":"Stuart Taylor","startTime":1512.344,"endTime":1515.254,"body":"person to work with in the"},{"speaker":"Stuart Taylor","startTime":1512.344,"endTime":1515.254,"body":"long term, but also there's"},{"speaker":"Stuart Taylor","startTime":1515.254,"endTime":1518.224,"body":"the risk that you could easily"},{"speaker":"Stuart Taylor","startTime":1515.254,"endTime":1518.224,"body":"run out of control and into"},{"speaker":"Stuart Taylor","startTime":1518.2839999999999,"endTime":1522.0339999999999,"body":"anger, and then if you lose"},{"speaker":"Stuart Taylor","startTime":1518.2839999999999,"endTime":1522.0339999999999,"body":"control of yourself, then you"},{"speaker":"Stuart Taylor","startTime":1522.0339999999999,"endTime":1523.244,"body":"lose control of everything."},{"speaker":"Stuart Taylor","startTime":1523.404,"endTime":1525.0339999999999,"body":"And people have a memory."},{"speaker":"Stuart Taylor","startTime":1525.0339999999999,"endTime":1526.314,"body":"They remember things like this."},{"speaker":"Stuart Taylor","startTime":1526.584,"endTime":1528.824,"body":"So be conscious of the"},{"speaker":"Stuart Taylor","startTime":1526.584,"endTime":1528.824,"body":"fact that, am I having to"},{"speaker":"Stuart Taylor","startTime":1528.924,"endTime":1532.124,"body":"tap aggression to have an"},{"speaker":"Stuart Taylor","startTime":1528.924,"endTime":1532.124,"body":"assertive conversation?"},{"speaker":"Stuart Taylor","startTime":1532.2839999999999,"endTime":1533.724,"body":"And secondly, it's"},{"speaker":"Stuart Taylor","startTime":1532.2839999999999,"endTime":1533.724,"body":"related to that."},{"speaker":"Stuart Taylor","startTime":1533.934,"endTime":1535.844,"body":"The ways that we assert"},{"speaker":"Stuart Taylor","startTime":1533.934,"endTime":1535.844,"body":"ourselves, the way that we"},{"speaker":"Stuart Taylor","startTime":1535.844,"endTime":1538.514,"body":"hold our ground, the way"},{"speaker":"Stuart Taylor","startTime":1535.844,"endTime":1538.514,"body":"that we argue, we tend to"},{"speaker":"Stuart Taylor","startTime":1538.514,"endTime":1541.474,"body":"learn so much of that from"},{"speaker":"Stuart Taylor","startTime":1538.514,"endTime":1541.474,"body":"our parents or any of our"},{"speaker":"Stuart Taylor","startTime":1541.474,"endTime":1544.504,"body":"upbringing or the people we're"},{"speaker":"Stuart Taylor","startTime":1541.474,"endTime":1544.504,"body":"around in our formative years."},{"speaker":"Stuart Taylor","startTime":1544.744,"endTime":1547.614,"body":"So maybe sometimes have a"},{"speaker":"Stuart Taylor","startTime":1544.744,"endTime":1547.614,"body":"look at yourself and see,"},{"speaker":"Stuart Taylor","startTime":1548.434,"endTime":1549.484,"body":"am I turning into my dad?"},{"speaker":"Stuart Taylor","startTime":1549.484,"endTime":1550.584,"body":"Am I turning into my mom?"},{"speaker":"Stuart Taylor","startTime":1550.774,"endTime":1553.194,"body":"And this is where having help"},{"speaker":"Stuart Taylor","startTime":1550.774,"endTime":1553.194,"body":"from mentors is really useful,"},{"speaker":"Stuart Taylor","startTime":1553.194,"endTime":1554.954,"body":"especially if you get to work"},{"speaker":"Stuart Taylor","startTime":1553.194,"endTime":1554.954,"body":"alongside of them as well."},{"speaker":"Stuart Taylor","startTime":1555.0539999999999,"endTime":1557.594,"body":"Have a role model at work"},{"speaker":"Stuart Taylor","startTime":1555.0539999999999,"endTime":1557.594,"body":"and see how they handle"},{"speaker":"Stuart Taylor","startTime":1557.684,"endTime":1561.394,"body":"these kind of situations, and"},{"speaker":"Stuart Taylor","startTime":1557.684,"endTime":1561.394,"body":"you'll grow through that way."},{"speaker":"Stuart Taylor","startTime":1561.494,"endTime":1564.0539999999999,"body":"Say something like now, was"},{"speaker":"Stuart Taylor","startTime":1561.494,"endTime":1564.0539999999999,"body":"it you, you're the sum of the"},{"speaker":"Stuart Taylor","startTime":1564.0539999999999,"endTime":1566.657,"body":"seven people you spend the most"},{"speaker":"Stuart Taylor","startTime":1564.0539999999999,"endTime":1566.657,"body":"time with, something like that,"},{"speaker":"Stuart Taylor","startTime":1566.657,"endTime":1568.254,"body":"or you're the average of them."},{"speaker":"Stuart Taylor","startTime":1568.384,"endTime":1571.354,"body":"Your behavior will adapt to what"},{"speaker":"Stuart Taylor","startTime":1568.384,"endTime":1571.354,"body":"the other seven people are like."},{"speaker":"Stuart Taylor","startTime":1571.364,"endTime":1571.654,"body":"Right."},{"speaker":"Stuart Taylor","startTime":1571.654,"endTime":1571.924,"body":"Right."},{"speaker":"Stuart Taylor","startTime":1571.924,"endTime":1574.914,"body":"Surround yourself with calmly"},{"speaker":"Stuart Taylor","startTime":1571.924,"endTime":1574.914,"body":"assertive people, and you'll"},{"speaker":"Stuart Taylor","startTime":1574.954,"endTime":1576.084,"body":"be calmly assertive, too."},{"speaker":"Galen Low","startTime":1576.844,"endTime":1578.174,"body":"I think that's"},{"speaker":"Galen Low","startTime":1576.844,"endTime":1578.174,"body":"a really good guidance"},{"speaker":"Galen Low","startTime":1578.174,"endTime":1579.204,"body":"around finding a mentor."},{"speaker":"Galen Low","startTime":1579.274,"endTime":1580.954,"body":"And I know I'm a little off"},{"speaker":"Galen Low","startTime":1579.274,"endTime":1580.954,"body":"topic here, but I think it's"},{"speaker":"Galen Low","startTime":1580.954,"endTime":1581.814,"body":"such an important thing."},{"speaker":"Galen Low","startTime":1581.814,"endTime":1584.264,"body":"I mean, I did open with this"},{"speaker":"Galen Low","startTime":1581.814,"endTime":1584.264,"body":"idea of well, what, what should"},{"speaker":"Galen Low","startTime":1584.264,"endTime":1586.464,"body":"be different about how people"},{"speaker":"Galen Low","startTime":1584.264,"endTime":1586.464,"body":"learn project management?"},{"speaker":"Galen Low","startTime":1586.464,"endTime":1587.734,"body":"I think we've"},{"speaker":"Galen Low","startTime":1586.464,"endTime":1587.734,"body":"covered a lot here."},{"speaker":"Galen Low","startTime":1587.734,"endTime":1589.894,"body":"Like it's not just, you"},{"speaker":"Galen Low","startTime":1587.734,"endTime":1589.894,"body":"know, memorize a textbook."},{"speaker":"Galen Low","startTime":1589.894,"endTime":1592.484,"body":"Not everything's gonna go"},{"speaker":"Galen Low","startTime":1589.894,"endTime":1592.484,"body":"exactly the way, you know,"},{"speaker":"Galen Low","startTime":1592.564,"endTime":1595.134,"body":"your Prince2 textbook tells"},{"speaker":"Galen Low","startTime":1592.564,"endTime":1595.134,"body":"you things are gonna go."},{"speaker":"Galen Low","startTime":1595.254,"endTime":1598.0439999999999,"body":"It's definitely, you know,"},{"speaker":"Galen Low","startTime":1595.254,"endTime":1598.0439999999999,"body":"going to be an area where"},{"speaker":"Galen Low","startTime":1598.0439999999999,"endTime":1600.094,"body":"you need to understand the"},{"speaker":"Galen Low","startTime":1598.0439999999999,"endTime":1600.094,"body":"goals and align people."},{"speaker":"Galen Low","startTime":1600.164,"endTime":1602.154,"body":"But that whole notion"},{"speaker":"Galen Low","startTime":1600.164,"endTime":1602.154,"body":"of finding a mentor,"},{"speaker":"Galen Low","startTime":1602.154,"endTime":1603.724,"body":"A, it's arguably quick."},{"speaker":"Galen Low","startTime":1603.7839999999999,"endTime":1605.644,"body":"Not quick the journey,"},{"speaker":"Galen Low","startTime":1603.7839999999999,"endTime":1605.644,"body":"but quick to start."},{"speaker":"Galen Low","startTime":1605.814,"endTime":1608.574,"body":"You have someone there in your"},{"speaker":"Galen Low","startTime":1605.814,"endTime":1608.574,"body":"corner advising you, you know,"},{"speaker":"Galen Low","startTime":1608.574,"endTime":1610.384,"body":"day over day as you navigate."},{"speaker":"Galen Low","startTime":1610.444,"endTime":1613.5339999999999,"body":"But I also like that idea that"},{"speaker":"Galen Low","startTime":1610.444,"endTime":1613.5339999999999,"body":"like selecting someone should"},{"speaker":"Galen Low","startTime":1613.664,"endTime":1616.004,"body":"fall into that equation of those"},{"speaker":"Galen Low","startTime":1613.664,"endTime":1616.004,"body":"seven people who are close to"},{"speaker":"Galen Low","startTime":1616.004,"endTime":1619.0339999999999,"body":"you to like rebalance the scales"},{"speaker":"Galen Low","startTime":1616.004,"endTime":1619.0339999999999,"body":"or someone you admire, you know,"},{"speaker":"Galen Low","startTime":1619.0339999999999,"endTime":1620.234,"body":"someone that you aspire to be."},{"speaker":"Galen Low","startTime":1620.314,"endTime":1623.564,"body":"And, you know, I do think that"},{"speaker":"Galen Low","startTime":1620.314,"endTime":1623.564,"body":"sort of, yeah, demonstrated calm"},{"speaker":"Galen Low","startTime":1623.564,"endTime":1627.374,"body":"assertiveness is a great thing"},{"speaker":"Galen Low","startTime":1623.564,"endTime":1627.374,"body":"to look for because I learned"},{"speaker":"Galen Low","startTime":1627.374,"endTime":1628.894,"body":"it by seeing it, you know?"},{"speaker":"Galen Low","startTime":1628.914,"endTime":1630.774,"body":"I don't think I could"},{"speaker":"Galen Low","startTime":1628.914,"endTime":1630.774,"body":"read a book, you know?"},{"speaker":"Galen Low","startTime":1630.8039999999999,"endTime":1633.614,"body":"It's well, I, I'm thinking Cesar"},{"speaker":"Galen Low","startTime":1630.8039999999999,"endTime":1633.614,"body":"Millan for some reason, right?"},{"speaker":"Galen Low","startTime":1633.664,"endTime":1635.584,"body":"So I read the Cesar"},{"speaker":"Galen Low","startTime":1633.664,"endTime":1635.584,"body":"Millan book, Train a Dog"},{"speaker":"Galen Low","startTime":1635.594,"endTime":1636.654,"body":"Using Calm Assertiveness."},{"speaker":"Galen Low","startTime":1636.654,"endTime":1638.884,"body":"I don't think that's how I"},{"speaker":"Galen Low","startTime":1636.654,"endTime":1638.884,"body":"work professionally, but it"},{"speaker":"Galen Low","startTime":1638.884,"endTime":1642.274,"body":"was the people that I saw"},{"speaker":"Galen Low","startTime":1638.884,"endTime":1642.274,"body":"in my life, in my career"},{"speaker":"Galen Low","startTime":1642.484,"endTime":1643.684,"body":"that were able to do it."},{"speaker":"Galen Low","startTime":1643.704,"endTime":1646.194,"body":"I respected that a lot because"},{"speaker":"Galen Low","startTime":1643.704,"endTime":1646.194,"body":"of exactly what you say."},{"speaker":"Galen Low","startTime":1646.244,"endTime":1650.5439999999999,"body":"I was raised in a way, you"},{"speaker":"Galen Low","startTime":1646.244,"endTime":1650.5439999999999,"body":"know, my dad was more prone to"},{"speaker":"Galen Low","startTime":1650.584,"endTime":1653.214,"body":"being angry and yelling, and at"},{"speaker":"Galen Low","startTime":1650.584,"endTime":1653.214,"body":"a certain point in my life, I"},{"speaker":"Galen Low","startTime":1653.214,"endTime":1655.004,"body":"was like, \"I don't really want"},{"speaker":"Galen Low","startTime":1653.214,"endTime":1655.004,"body":"to be that,\" but I didn't have"},{"speaker":"Galen Low","startTime":1655.004,"endTime":1656.574,"body":"anything else to latch onto."},{"speaker":"Galen Low","startTime":1656.7939999999999,"endTime":1659.314,"body":"And I like the idea that"},{"speaker":"Galen Low","startTime":1656.7939999999999,"endTime":1659.314,"body":"a mentor serves as that as"},{"speaker":"Galen Low","startTime":1659.314,"endTime":1661.404,"body":"well, not just transmitting"},{"speaker":"Galen Low","startTime":1659.314,"endTime":1661.404,"body":"knowledge from their"},{"speaker":"Galen Low","startTime":1661.404,"endTime":1664.114,"body":"experience from their brain"},{"speaker":"Galen Low","startTime":1661.404,"endTime":1664.114,"body":"to your brain, but actually,"},{"speaker":"Galen Low","startTime":1664.164,"endTime":1666.724,"body":"you know, demonstrating"},{"speaker":"Galen Low","startTime":1664.164,"endTime":1666.724,"body":"behavior that you can model."},{"speaker":"Galen Low","startTime":1666.774,"endTime":1667.754,"body":"I think that's"},{"speaker":"Galen Low","startTime":1666.774,"endTime":1667.754,"body":"really interesting."},{"speaker":"Stuart Taylor","startTime":1668.004,"endTime":1668.394,"body":"Yeah."},{"speaker":"Stuart Taylor","startTime":1668.394,"endTime":1670.414,"body":"It's something that's"},{"speaker":"Stuart Taylor","startTime":1668.394,"endTime":1670.414,"body":"worth investing your time"},{"speaker":"Stuart Taylor","startTime":1670.414,"endTime":1672.244,"body":"into and being selective."},{"speaker":"Stuart Taylor","startTime":1672.484,"endTime":1676.684,"body":"And if you can't find a, a"},{"speaker":"Stuart Taylor","startTime":1672.484,"endTime":1676.684,"body":"mentor, find a role model,"},{"speaker":"Stuart Taylor","startTime":1677.014,"endTime":1680.024,"body":"and that will go some of"},{"speaker":"Stuart Taylor","startTime":1677.014,"endTime":1680.024,"body":"the way towards helping you."},{"speaker":"Stuart Taylor","startTime":1680.214,"endTime":1682.0539999999999,"body":"It's such a difficult"},{"speaker":"Stuart Taylor","startTime":1680.214,"endTime":1682.0539999999999,"body":"topic, though."},{"speaker":"Stuart Taylor","startTime":1682.084,"endTime":1685.514,"body":"The amount of times when, you"},{"speaker":"Stuart Taylor","startTime":1682.084,"endTime":1685.514,"body":"know, you feel emotional and"},{"speaker":"Stuart Taylor","startTime":1685.704,"endTime":1688.484,"body":"you say and do things and you"},{"speaker":"Stuart Taylor","startTime":1685.704,"endTime":1688.484,"body":"think after, \"Oh my goodness,"},{"speaker":"Stuart Taylor","startTime":1688.484,"endTime":1691.2839999999999,"body":"that was just like a parent,"},{"speaker":"Stuart Taylor","startTime":1688.484,"endTime":1691.2839999999999,"body":"one of the parents, and I"},{"speaker":"Stuart Taylor","startTime":1691.2839999999999,"endTime":1693.564,"body":"shouldn't really be bringing"},{"speaker":"Stuart Taylor","startTime":1691.2839999999999,"endTime":1693.564,"body":"my parents to work with me.\""},{"speaker":"Stuart Taylor","startTime":1693.564,"endTime":1697.504,"body":"But the reason you get into"},{"speaker":"Stuart Taylor","startTime":1693.564,"endTime":1697.504,"body":"that kind of state usually,"},{"speaker":"Stuart Taylor","startTime":1697.764,"endTime":1700.944,"body":"and the reason you become"},{"speaker":"Stuart Taylor","startTime":1697.764,"endTime":1700.944,"body":"emotional in those situations,"},{"speaker":"Stuart Taylor","startTime":1701.184,"endTime":1703.264,"body":"can often be because we've"},{"speaker":"Stuart Taylor","startTime":1701.184,"endTime":1703.264,"body":"got too much of our personal"},{"speaker":"Stuart Taylor","startTime":1703.264,"endTime":1706.584,"body":"self connected to whatever is"},{"speaker":"Stuart Taylor","startTime":1703.264,"endTime":1706.584,"body":"being engaged with, whatever's"},{"speaker":"Stuart Taylor","startTime":1706.584,"endTime":1708.684,"body":"being discussed, what-"},{"speaker":"Stuart Taylor","startTime":1706.584,"endTime":1708.684,"body":"whatever's being threatened."},{"speaker":"Stuart Taylor","startTime":1708.734,"endTime":1709.914,"body":"So if your project- isn't"},{"speaker":"Stuart Taylor","startTime":1708.734,"endTime":1709.914,"body":"going well, that doesn't"},{"speaker":"Stuart Taylor","startTime":1709.914,"endTime":1711.274,"body":"mean you're not doing well."},{"speaker":"Stuart Taylor","startTime":1711.274,"endTime":1713.014,"body":"It doesn't mean you're"},{"speaker":"Stuart Taylor","startTime":1711.274,"endTime":1713.014,"body":"failing as a person."},{"speaker":"Stuart Taylor","startTime":1713.024,"endTime":1714.234,"body":"It doesn't mean any of that."},{"speaker":"Stuart Taylor","startTime":1714.424,"endTime":1717.654,"body":"Take your ego out of this"},{"speaker":"Stuart Taylor","startTime":1714.424,"endTime":1717.654,"body":"and be… You see these"},{"speaker":"Stuart Taylor","startTime":1717.654,"endTime":1719.864,"body":"people who get too connected"},{"speaker":"Stuart Taylor","startTime":1717.654,"endTime":1719.864,"body":"to the work, and they make"},{"speaker":"Stuart Taylor","startTime":1719.864,"endTime":1723.074,"body":"it part of themselves, and"},{"speaker":"Stuart Taylor","startTime":1719.864,"endTime":1723.074,"body":"the work is their precious"},{"speaker":"Stuart Taylor","startTime":1723.204,"endTime":1725.124,"body":"child, and it can never be."},{"speaker":"Stuart Taylor","startTime":1725.204,"endTime":1727.464,"body":"Someone can come- Mm … and"},{"speaker":"Stuart Taylor","startTime":1725.204,"endTime":1727.464,"body":"take that away from you any day."},{"speaker":"Stuart Taylor","startTime":1727.484,"endTime":1729.504,"body":"Some sponsor can just turn"},{"speaker":"Stuart Taylor","startTime":1727.484,"endTime":1729.504,"body":"off the tap and say, \"There's"},{"speaker":"Stuart Taylor","startTime":1729.504,"endTime":1732.074,"body":"no more money for it."},{"speaker":"Stuart Taylor","startTime":1729.504,"endTime":1732.074,"body":"Sorry, it's gone.\" And I've"},{"speaker":"Stuart Taylor","startTime":1732.174,"endTime":1733.274,"body":"been in those situations."},{"speaker":"Stuart Taylor","startTime":1733.3039999999999,"endTime":1734.264,"body":"I've seen that happen."},{"speaker":"Stuart Taylor","startTime":1734.274,"endTime":1736.074,"body":"I've seen that happen, and"},{"speaker":"Stuart Taylor","startTime":1734.274,"endTime":1736.074,"body":"hundreds of people have"},{"speaker":"Stuart Taylor","startTime":1736.074,"endTime":1737.084,"body":"been rolled off the company."},{"speaker":"Stuart Taylor","startTime":1737.094,"endTime":1739.154,"body":"You know, it's happening"},{"speaker":"Stuart Taylor","startTime":1737.094,"endTime":1739.154,"body":"frequently at the moment."},{"speaker":"Stuart Taylor","startTime":1739.2939999999999,"endTime":1742.324,"body":"Don't allow your ego to be"},{"speaker":"Stuart Taylor","startTime":1739.2939999999999,"endTime":1742.324,"body":"so connected to the work."},{"speaker":"Stuart Taylor","startTime":1742.434,"endTime":1744.984,"body":"If the work isn't going"},{"speaker":"Stuart Taylor","startTime":1742.434,"endTime":1744.984,"body":"well, that's not a reflection"},{"speaker":"Stuart Taylor","startTime":1745.024,"endTime":1746.2939999999999,"body":"on you necessarily."},{"speaker":"Stuart Taylor","startTime":1746.454,"endTime":1748.334,"body":"Be honest with yourself if"},{"speaker":"Stuart Taylor","startTime":1746.454,"endTime":1748.334,"body":"there's something you can do"},{"speaker":"Stuart Taylor","startTime":1748.334,"endTime":1750.854,"body":"to improve on, and if there's"},{"speaker":"Stuart Taylor","startTime":1748.334,"endTime":1750.854,"body":"ways that you can be a better"},{"speaker":"Stuart Taylor","startTime":1750.854,"endTime":1753.954,"body":"project manager as a result or"},{"speaker":"Stuart Taylor","startTime":1750.854,"endTime":1753.954,"body":"even just a better corporate"},{"speaker":"Stuart Taylor","startTime":1753.964,"endTime":1757.7939999999999,"body":"citizen, but there's no"},{"speaker":"Stuart Taylor","startTime":1753.964,"endTime":1757.7939999999999,"body":"reason to get upset and angry"},{"speaker":"Stuart Taylor","startTime":1757.824,"endTime":1760.314,"body":"and defensive just because"},{"speaker":"Stuart Taylor","startTime":1757.824,"endTime":1760.314,"body":"things start to go wrong."},{"speaker":"Galen Low","startTime":1760.424,"endTime":1760.954,"body":"That's fair."},{"speaker":"Galen Low","startTime":1761.244,"endTime":1763.384,"body":"It's funny because it comes back"},{"speaker":"Galen Low","startTime":1761.244,"endTime":1763.384,"body":"to the thing you said earlier,"},{"speaker":"Galen Low","startTime":1763.384,"endTime":1767.114,"body":"which is like part of it is"},{"speaker":"Galen Low","startTime":1763.384,"endTime":1767.114,"body":"things are going to change, and"},{"speaker":"Galen Low","startTime":1767.114,"endTime":1768.504,"body":"that shouldn't be a surprise."},{"speaker":"Galen Low","startTime":1768.5439999999999,"endTime":1770.644,"body":"That's like the project"},{"speaker":"Galen Low","startTime":1768.5439999999999,"endTime":1770.644,"body":"manager mindset."},{"speaker":"Galen Low","startTime":1770.714,"endTime":1773.904,"body":"You know, risk exists, and you"},{"speaker":"Galen Low","startTime":1770.714,"endTime":1773.904,"body":"have to pay attention to it."},{"speaker":"Galen Low","startTime":1773.914,"endTime":1776.664,"body":"It's like that's kind of part"},{"speaker":"Galen Low","startTime":1773.914,"endTime":1776.664,"body":"of the project manager mindset."},{"speaker":"Galen Low","startTime":1776.7939999999999,"endTime":1779.474,"body":"You know, it does come down"},{"speaker":"Galen Low","startTime":1776.7939999999999,"endTime":1779.474,"body":"sometimes to ego as well, right?"},{"speaker":"Galen Low","startTime":1779.484,"endTime":1781.484,"body":"To be like, okay, things"},{"speaker":"Galen Low","startTime":1779.484,"endTime":1781.484,"body":"outside of your control."},{"speaker":"Galen Low","startTime":1781.594,"endTime":1784.984,"body":"Is your performance based on"},{"speaker":"Galen Low","startTime":1781.594,"endTime":1784.984,"body":"all the things or, you know,"},{"speaker":"Galen Low","startTime":1784.984,"endTime":1787.444,"body":"is it only the things that"},{"speaker":"Galen Low","startTime":1784.984,"endTime":1787.444,"body":"you can control and influence?"},{"speaker":"Galen Low","startTime":1787.564,"endTime":1790.184,"body":"And also, you know, what"},{"speaker":"Galen Low","startTime":1787.564,"endTime":1790.184,"body":"are you doing to react to"},{"speaker":"Galen Low","startTime":1790.184,"endTime":1791.5439999999999,"body":"the environment around you?"},{"speaker":"Stuart Taylor","startTime":1791.898,"endTime":1792.328,"body":"Yeah."},{"speaker":"Stuart Taylor","startTime":1792.618,"endTime":1794.848,"body":"And a lot of those"},{"speaker":"Stuart Taylor","startTime":1792.618,"endTime":1794.848,"body":"situations that happen as"},{"speaker":"Stuart Taylor","startTime":1794.848,"endTime":1796.508,"body":"well, they can be unfair."},{"speaker":"Stuart Taylor","startTime":1796.648,"endTime":1798.588,"body":"There's a lot of unfairness"},{"speaker":"Stuart Taylor","startTime":1796.648,"endTime":1798.588,"body":"that comes into this"},{"speaker":"Stuart Taylor","startTime":1798.588,"endTime":1801.6879999999999,"body":"profession where, you know,"},{"speaker":"Stuart Taylor","startTime":1798.588,"endTime":1801.6879999999999,"body":"somebody else somewhere in"},{"speaker":"Stuart Taylor","startTime":1801.6879999999999,"endTime":1804.058,"body":"the organization will let you"},{"speaker":"Stuart Taylor","startTime":1801.6879999999999,"endTime":1804.058,"body":"down, or they'll make a wrong"},{"speaker":"Stuart Taylor","startTime":1804.058,"endTime":1807.6779999999999,"body":"decision, and somehow you end"},{"speaker":"Stuart Taylor","startTime":1804.058,"endTime":1807.6779999999999,"body":"up carrying the blame for that."},{"speaker":"Stuart Taylor","startTime":1807.9379999999999,"endTime":1810.808,"body":"Again, you gotta learn"},{"speaker":"Stuart Taylor","startTime":1807.9379999999999,"endTime":1810.808,"body":"to separate your ego from"},{"speaker":"Stuart Taylor","startTime":1810.808,"endTime":1814.468,"body":"that and see this is just a"},{"speaker":"Stuart Taylor","startTime":1810.808,"endTime":1814.468,"body":"manifestation of organizational"},{"speaker":"Stuart Taylor","startTime":1814.468,"endTime":1817.738,"body":"politics taking place, and"},{"speaker":"Stuart Taylor","startTime":1814.468,"endTime":1817.738,"body":"sometimes fairness doesn't"},{"speaker":"Stuart Taylor","startTime":1817.748,"endTime":1819.248,"body":"work as it should there."},{"speaker":"Stuart Taylor","startTime":1819.478,"endTime":1820.388,"body":"Just be ready for that."},{"speaker":"Stuart Taylor","startTime":1820.478,"endTime":1823.628,"body":"The first lesson that my mentor"},{"speaker":"Stuart Taylor","startTime":1820.478,"endTime":1823.628,"body":"gave to me I do mention this"},{"speaker":"Stuart Taylor","startTime":1823.628,"endTime":1826.408,"body":"and this becomes a recurring"},{"speaker":"Stuart Taylor","startTime":1823.628,"endTime":1826.408,"body":"thing in the book, is that"},{"speaker":"Stuart Taylor","startTime":1826.628,"endTime":1829.268,"body":"if you go out knowing it's"},{"speaker":"Stuart Taylor","startTime":1826.628,"endTime":1829.268,"body":"going to rain, you don't mind"},{"speaker":"Stuart Taylor","startTime":1829.268,"endTime":1830.318,"body":"so much when you get wet."},{"speaker":"Galen Low","startTime":1830.9279999999999,"endTime":1831.868,"body":"Also"},{"speaker":"Galen Low","startTime":1830.9279999999999,"endTime":1831.868,"body":"bring an umbrella."},{"speaker":"Stuart Taylor","startTime":1833.768,"endTime":1835.6979999999999,"body":"But you sometimes"},{"speaker":"Stuart Taylor","startTime":1833.768,"endTime":1835.6979999999999,"body":"have to accept that you're"},{"speaker":"Stuart Taylor","startTime":1835.6979999999999,"endTime":1839.058,"body":"gonna get rained on, and in"},{"speaker":"Stuart Taylor","startTime":1835.6979999999999,"endTime":1839.058,"body":"project management there's a,"},{"speaker":"Stuart Taylor","startTime":1839.078,"endTime":1840.328,"body":"a lot of days where it rains."},{"speaker":"Galen Low","startTime":1840.328,"endTime":1841.4479999999999,"body":"Yeah, fair enough."},{"speaker":"Galen Low","startTime":1841.4479999999999,"endTime":1843.528,"body":"Maybe it's a good point"},{"speaker":"Galen Low","startTime":1841.4479999999999,"endTime":1843.528,"body":"to flip it around because"},{"speaker":"Galen Low","startTime":1843.648,"endTime":1845.308,"body":"we've been talking a bit"},{"speaker":"Galen Low","startTime":1843.648,"endTime":1845.308,"body":"about, you know, engaging"},{"speaker":"Galen Low","startTime":1845.308,"endTime":1847.868,"body":"with sponsors, stakeholder"},{"speaker":"Galen Low","startTime":1845.308,"endTime":1847.868,"body":"communication, pushing back,"},{"speaker":"Galen Low","startTime":1847.958,"endTime":1850.848,"body":"and that side of things, but"},{"speaker":"Galen Low","startTime":1847.958,"endTime":1850.848,"body":"the other thing you mentioned"},{"speaker":"Galen Low","startTime":1850.848,"endTime":1852.908,"body":"was around these leadership"},{"speaker":"Galen Low","startTime":1850.848,"endTime":1852.908,"body":"skills, and I'm assuming"},{"speaker":"Galen Low","startTime":1852.958,"endTime":1856.1979999999999,"body":"to lead the team through"},{"speaker":"Galen Low","startTime":1852.958,"endTime":1856.1979999999999,"body":"uncertainty, through some of"},{"speaker":"Galen Low","startTime":1856.1979999999999,"endTime":1858.918,"body":"the tumult, through some of"},{"speaker":"Galen Low","startTime":1856.1979999999999,"endTime":1858.918,"body":"the things that, you know, are"},{"speaker":"Galen Low","startTime":1858.918,"endTime":1860.418,"body":"changing or not going to plan."},{"speaker":"Galen Low","startTime":1860.588,"endTime":1863.918,"body":"What is one piece of advice"},{"speaker":"Galen Low","startTime":1860.588,"endTime":1863.918,"body":"you'd give to somebody starting"},{"speaker":"Galen Low","startTime":1863.968,"endTime":1866.808,"body":"to be leading a project team"},{"speaker":"Galen Low","startTime":1863.968,"endTime":1866.808,"body":"that they don't really have"},{"speaker":"Galen Low","startTime":1866.808,"endTime":1869.728,"body":"formal authority over, that"},{"speaker":"Galen Low","startTime":1866.808,"endTime":1869.728,"body":"they might be tempted to just"},{"speaker":"Galen Low","startTime":1869.738,"endTime":1871.988,"body":"be like, \"I'm the project"},{"speaker":"Galen Low","startTime":1869.738,"endTime":1871.988,"body":"manager. I will command and"},{"speaker":"Galen Low","startTime":1872.048,"endTime":1874.708,"body":"control you. You do my bidding.\""},{"speaker":"Galen Low","startTime":1872.048,"endTime":1874.708,"body":"What should they do instead?"},{"speaker":"Stuart Taylor","startTime":1875.118,"endTime":1877.238,"body":"I had"},{"speaker":"Stuart Taylor","startTime":1875.118,"endTime":1877.238,"body":"exactly that same situation."},{"speaker":"Stuart Taylor","startTime":1878.048,"endTime":1883.4279999999999,"body":"And, and I inherited a team,"},{"speaker":"Stuart Taylor","startTime":1878.048,"endTime":1883.4279999999999,"body":"and they were good performers,"},{"speaker":"Stuart Taylor","startTime":1883.578,"endTime":1887.1779999999999,"body":"but they also had the rest of"},{"speaker":"Stuart Taylor","startTime":1883.578,"endTime":1887.1779999999999,"body":"their jobs to be doing as well."},{"speaker":"Stuart Taylor","startTime":1887.228,"endTime":1889.008,"body":"They weren't dedicated"},{"speaker":"Stuart Taylor","startTime":1887.228,"endTime":1889.008,"body":"to the project."},{"speaker":"Stuart Taylor","startTime":1889.258,"endTime":1892.6779999999999,"body":"And what I found was they"},{"speaker":"Stuart Taylor","startTime":1889.258,"endTime":1892.6779999999999,"body":"were getting so far, they"},{"speaker":"Stuart Taylor","startTime":1892.6779999999999,"endTime":1895.458,"body":"were good, and if pressed,"},{"speaker":"Stuart Taylor","startTime":1892.6779999999999,"endTime":1895.458,"body":"they would hand over something"},{"speaker":"Stuart Taylor","startTime":1895.458,"endTime":1896.6979999999999,"body":"that was of good quality."},{"speaker":"Stuart Taylor","startTime":1896.878,"endTime":1900.538,"body":"But too much of the time I"},{"speaker":"Stuart Taylor","startTime":1896.878,"endTime":1900.538,"body":"was having to make up the"},{"speaker":"Stuart Taylor","startTime":1900.538,"endTime":1903.218,"body":"difference, and I was having"},{"speaker":"Stuart Taylor","startTime":1900.538,"endTime":1903.218,"body":"to take their slide right up"},{"speaker":"Stuart Taylor","startTime":1903.218,"endTime":1906.798,"body":"to the next level, take their"},{"speaker":"Stuart Taylor","startTime":1903.218,"endTime":1906.798,"body":"communication, their outputs,"},{"speaker":"Stuart Taylor","startTime":1906.888,"endTime":1909.9279999999999,"body":"in some cases policies and"},{"speaker":"Stuart Taylor","startTime":1906.888,"endTime":1909.9279999999999,"body":"procedures, and having to"},{"speaker":"Stuart Taylor","startTime":1909.9279999999999,"endTime":1912.758,"body":"review, find errors, make"},{"speaker":"Stuart Taylor","startTime":1909.9279999999999,"endTime":1912.758,"body":"corrections where necessary,"},{"speaker":"Stuart Taylor","startTime":1913.108,"endTime":1916.578,"body":"sometimes with time pressures,"},{"speaker":"Stuart Taylor","startTime":1913.108,"endTime":1916.578,"body":"and it wasn't sustainable."},{"speaker":"Stuart Taylor","startTime":1916.578,"endTime":1920.208,"body":"At the time I did question"},{"speaker":"Stuart Taylor","startTime":1916.578,"endTime":1920.208,"body":"myself as to I knew something"},{"speaker":"Stuart Taylor","startTime":1920.238,"endTime":1925.312,"body":"wasn't right, and- Something"},{"speaker":"Stuart Taylor","startTime":1920.238,"endTime":1925.312,"body":"had to change, but I couldn't"},{"speaker":"Stuart Taylor","startTime":1925.322,"endTime":1928.272,"body":"really put my finger on"},{"speaker":"Stuart Taylor","startTime":1925.322,"endTime":1928.272,"body":"what it was until the mentor"},{"speaker":"Stuart Taylor","startTime":1928.272,"endTime":1930.932,"body":"came in and I saw his way"},{"speaker":"Stuart Taylor","startTime":1928.272,"endTime":1930.932,"body":"of working, which was to be"},{"speaker":"Stuart Taylor","startTime":1931.8419999999999,"endTime":1934.3419999999999,"body":"absolutely action-focused."},{"speaker":"Stuart Taylor","startTime":1934.502,"endTime":1937.802,"body":"Some- the habit he had, and I"},{"speaker":"Stuart Taylor","startTime":1934.502,"endTime":1937.802,"body":"refer to it as tap, tap, tap."},{"speaker":"Stuart Taylor","startTime":1937.952,"endTime":1939.982,"body":"We're sitting in meetings,"},{"speaker":"Stuart Taylor","startTime":1937.952,"endTime":1939.982,"body":"and he comes in, he's tap,"},{"speaker":"Stuart Taylor","startTime":1939.982,"endTime":1942.182,"body":"tap, tap on his laptop"},{"speaker":"Stuart Taylor","startTime":1939.982,"endTime":1942.182,"body":"computer, tap, tap, tap."},{"speaker":"Stuart Taylor","startTime":1942.402,"endTime":1944.622,"body":"Every action somebody…"},{"speaker":"Stuart Taylor","startTime":1942.402,"endTime":1944.622,"body":"Every time somebody says"},{"speaker":"Stuart Taylor","startTime":1944.622,"endTime":1946.3319999999999,"body":"something like, \"Yeah,"},{"speaker":"Stuart Taylor","startTime":1944.622,"endTime":1946.3319999999999,"body":"we need to do that,\" he'd"},{"speaker":"Stuart Taylor","startTime":1946.3319999999999,"endTime":1947.382,"body":"jump in straight away."},{"speaker":"Stuart Taylor","startTime":1947.512,"endTime":1949.802,"body":"\"Who's doing that, and when"},{"speaker":"Stuart Taylor","startTime":1947.512,"endTime":1949.802,"body":"are they doing that by?\""},{"speaker":"Stuart Taylor","startTime":1949.932,"endTime":1950.982,"body":"Tap, tap, tap, tap, tap."},{"speaker":"Stuart Taylor","startTime":1951.752,"endTime":1954.3319999999999,"body":"Captured every, everything,"},{"speaker":"Stuart Taylor","startTime":1951.752,"endTime":1954.3319999999999,"body":"so there were no vague"},{"speaker":"Stuart Taylor","startTime":1954.362,"endTime":1957.382,"body":"promises floating around,"},{"speaker":"Stuart Taylor","startTime":1954.362,"endTime":1957.382,"body":"no misunderstandings"},{"speaker":"Stuart Taylor","startTime":1957.382,"endTime":1958.192,"body":"around these things."},{"speaker":"Stuart Taylor","startTime":1958.382,"endTime":1960.982,"body":"And then he'd repeat it back"},{"speaker":"Stuart Taylor","startTime":1958.382,"endTime":1960.982,"body":"e- either at the end of the"},{"speaker":"Stuart Taylor","startTime":1960.982,"endTime":1962.422,"body":"session or after the session."},{"speaker":"Stuart Taylor","startTime":1962.422,"endTime":1965.312,"body":"He'd, he'd share the notes and"},{"speaker":"Stuart Taylor","startTime":1962.422,"endTime":1965.312,"body":"say, \"Have I captured everything"},{"speaker":"Stuart Taylor","startTime":1965.312,"endTime":1967.862,"body":"correctly here? These are all"},{"speaker":"Stuart Taylor","startTime":1965.312,"endTime":1967.862,"body":"the actions.\" And y- you used"},{"speaker":"Stuart Taylor","startTime":1967.862,"endTime":1970.392,"body":"to go into meetings capturing"},{"speaker":"Stuart Taylor","startTime":1967.862,"endTime":1970.392,"body":"two or three big-ticket"},{"speaker":"Stuart Taylor","startTime":1970.402,"endTime":1972.934,"body":"meeting actions, and he'd"},{"speaker":"Stuart Taylor","startTime":1970.402,"endTime":1972.934,"body":"be coming out with 20 or 30."},{"speaker":"Stuart Taylor","startTime":1974.254,"endTime":1976.644,"body":"And you'd, you'd have your"},{"speaker":"Stuart Taylor","startTime":1974.254,"endTime":1976.644,"body":"daily stick, it's five or six"},{"speaker":"Stuart Taylor","startTime":1976.654,"endTime":1979.944,"body":"of them, and you'd think, \"Oh.\""},{"speaker":"Stuart Taylor","startTime":1976.654,"endTime":1979.944,"body":"\"Did I say that?\" And he's \"I"},{"speaker":"Stuart Taylor","startTime":1980.0439999999999,"endTime":1982.704,"body":"did say that, and that does"},{"speaker":"Stuart Taylor","startTime":1980.0439999999999,"endTime":1982.704,"body":"have to be done.\" And then he'd"},{"speaker":"Stuart Taylor","startTime":1982.704,"endTime":1984.104,"body":"hold you to account on that."},{"speaker":"Stuart Taylor","startTime":1984.3039999999999,"endTime":1988.674,"body":"So an obsessive drive"},{"speaker":"Stuart Taylor","startTime":1984.3039999999999,"endTime":1988.674,"body":"towards being action"},{"speaker":"Stuart Taylor","startTime":1988.714,"endTime":1990.634,"body":"and decision-focused,"},{"speaker":"Stuart Taylor","startTime":1988.714,"endTime":1990.634,"body":"especially in meetings."},{"speaker":"Stuart Taylor","startTime":1991.244,"endTime":1993.064,"body":"Don't go to a meeting"},{"speaker":"Stuart Taylor","startTime":1991.244,"endTime":1993.064,"body":"without there being any"},{"speaker":"Stuart Taylor","startTime":1993.524,"endTime":1995.994,"body":"actions to consider or"},{"speaker":"Stuart Taylor","startTime":1993.524,"endTime":1995.994,"body":"decisions to be made."},{"speaker":"Stuart Taylor","startTime":1996.124,"endTime":1998.264,"body":"And if you do go to these"},{"speaker":"Stuart Taylor","startTime":1996.124,"endTime":1998.264,"body":"meetings, capture every"},{"speaker":"Stuart Taylor","startTime":1998.264,"endTime":2000.134,"body":"detail that you possibly"},{"speaker":"Stuart Taylor","startTime":1998.264,"endTime":2000.134,"body":"can from it as well."},{"speaker":"Stuart Taylor","startTime":2000.134,"endTime":2003.0439999999999,"body":"A lot easier these days with"},{"speaker":"Stuart Taylor","startTime":2000.134,"endTime":2003.0439999999999,"body":"all the AI tools that we've"},{"speaker":"Stuart Taylor","startTime":2003.0439999999999,"endTime":2006.014,"body":"got and the ability to record"},{"speaker":"Stuart Taylor","startTime":2003.0439999999999,"endTime":2006.014,"body":"and transcribe and all that"},{"speaker":"Stuart Taylor","startTime":2006.014,"endTime":2008.944,"body":"kind of thing, and even do"},{"speaker":"Stuart Taylor","startTime":2006.014,"endTime":2008.944,"body":"reasoned thinking afterwards"},{"speaker":"Stuart Taylor","startTime":2008.944,"endTime":2010.5339999999999,"body":"as well and analysis on that."},{"speaker":"Stuart Taylor","startTime":2010.614,"endTime":2013.264,"body":"You can even get those AIs"},{"speaker":"Stuart Taylor","startTime":2010.614,"endTime":2013.264,"body":"to analyze your performance"},{"speaker":"Stuart Taylor","startTime":2013.264,"endTime":2015.314,"body":"in the meetings and let you"},{"speaker":"Stuart Taylor","startTime":2013.264,"endTime":2015.314,"body":"know how you could do better."},{"speaker":"Stuart Taylor","startTime":2015.504,"endTime":2019.894,"body":"So utilize all of that, but"},{"speaker":"Stuart Taylor","startTime":2015.504,"endTime":2019.894,"body":"be action and decision-focused"},{"speaker":"Stuart Taylor","startTime":2020.154,"endTime":2022.444,"body":"at all times, obsessively so."},{"speaker":"Stuart Taylor","startTime":2022.664,"endTime":2025.444,"body":"And eventually, what happened"},{"speaker":"Stuart Taylor","startTime":2022.664,"endTime":2025.444,"body":"is that'll just become normal,"},{"speaker":"Stuart Taylor","startTime":2025.594,"endTime":2027.444,"body":"and you'll have these massive"},{"speaker":"Stuart Taylor","startTime":2025.594,"endTime":2027.444,"body":"action logs, but they'll be"},{"speaker":"Stuart Taylor","startTime":2027.444,"endTime":2029.514,"body":"getting completed quickly"},{"speaker":"Stuart Taylor","startTime":2027.444,"endTime":2029.514,"body":"because you'll be chasing"},{"speaker":"Stuart Taylor","startTime":2029.514,"endTime":2032.994,"body":"them up on a regular basis"},{"speaker":"Stuart Taylor","startTime":2029.514,"endTime":2032.994,"body":"as well, even senior people."},{"speaker":"Stuart Taylor","startTime":2033.194,"endTime":2035.464,"body":"And here's a tip for dealing"},{"speaker":"Stuart Taylor","startTime":2033.194,"endTime":2035.464,"body":"with senior people who"},{"speaker":"Stuart Taylor","startTime":2035.464,"endTime":2037.914,"body":"take on actions, even if"},{"speaker":"Stuart Taylor","startTime":2035.464,"endTime":2037.914,"body":"it's people in the C-suite."},{"speaker":"Stuart Taylor","startTime":2038.244,"endTime":2041.5339999999999,"body":"You might be tempted to just go"},{"speaker":"Stuart Taylor","startTime":2038.244,"endTime":2041.5339999999999,"body":"tiptoeing around the topic with"},{"speaker":"Stuart Taylor","startTime":2041.5339999999999,"endTime":2044.004,"body":"them when you, when you chase"},{"speaker":"Stuart Taylor","startTime":2041.5339999999999,"endTime":2044.004,"body":"them up and say, \"Oh, hello."},{"speaker":"Stuart Taylor","startTime":2044.064,"endTime":2047.114,"body":"No, you might recall we had this"},{"speaker":"Stuart Taylor","startTime":2044.064,"endTime":2047.114,"body":"meeting, and you might have said"},{"speaker":"Stuart Taylor","startTime":2047.114,"endTime":2047.7939999999999,"body":"that you were going to do this.\""},{"speaker":"Stuart Taylor","startTime":2047.904,"endTime":2049.5840000000003,"body":"No, no, no, no, no, no, no."},{"speaker":"Stuart Taylor","startTime":2049.5840000000003,"endTime":2052.014,"body":"\"Here's the action you picked"},{"speaker":"Stuart Taylor","startTime":2049.5840000000003,"endTime":2052.014,"body":"up on this date. Can you give me"},{"speaker":"Stuart Taylor","startTime":2052.014,"endTime":2054.984,"body":"an update please on whether it's"},{"speaker":"Stuart Taylor","startTime":2052.014,"endTime":2054.984,"body":"completed?\" That's all it takes."},{"speaker":"Stuart Taylor","startTime":2055.204,"endTime":2058.364,"body":"They're too busy to go filtering"},{"speaker":"Stuart Taylor","startTime":2055.204,"endTime":2058.364,"body":"through all that nonsense."},{"speaker":"Stuart Taylor","startTime":2058.614,"endTime":2060.864,"body":"They don't have the"},{"speaker":"Stuart Taylor","startTime":2058.614,"endTime":2060.864,"body":"bandwidth to deal with that."},{"speaker":"Stuart Taylor","startTime":2060.8740000000003,"endTime":2064.134,"body":"They'll be annoyed with your"},{"speaker":"Stuart Taylor","startTime":2060.8740000000003,"endTime":2064.134,"body":"long prose- … the very"},{"speaker":"Stuart Taylor","startTime":2064.1440000000002,"endTime":2065.754,"body":"simple, to-the-point message."},{"speaker":"Stuart Taylor","startTime":2065.954,"endTime":2066.464,"body":"Trust me on that."},{"speaker":"Stuart Taylor","startTime":2067.274,"endTime":2068.3340000000003,"body":"No more tiptoeing."},{"speaker":"Stuart Taylor","startTime":2068.514,"endTime":2069.204,"body":"Be direct."},{"speaker":"Stuart Taylor","startTime":2069.484,"endTime":2071.0260000000003,"body":"Polite- The direct"},{"speaker":"Galen Low","startTime":2071.326,"endTime":2071.8360000000002,"body":"I like that."},{"speaker":"Galen Low","startTime":2071.8860000000004,"endTime":2074.106,"body":"Coming back to the tap, tap,"},{"speaker":"Galen Low","startTime":2071.8860000000004,"endTime":2074.106,"body":"tap, what I really like about"},{"speaker":"Galen Low","startTime":2074.106,"endTime":2078.1960000000004,"body":"it versus an AI note taker is"},{"speaker":"Galen Low","startTime":2074.106,"endTime":2078.1960000000004,"body":"that it's a real-time commitment"},{"speaker":"Galen Low","startTime":2078.266,"endTime":2081.346,"body":"that turns talk into, you said"},{"speaker":"Galen Low","startTime":2078.266,"endTime":2081.346,"body":"the word decisions, right?"},{"speaker":"Galen Low","startTime":2081.346,"endTime":2083.936,"body":"Like people in meetings,"},{"speaker":"Galen Low","startTime":2081.346,"endTime":2083.936,"body":"and part of the reason why"},{"speaker":"Galen Low","startTime":2083.936,"endTime":2086.4460000000004,"body":"people loathe meetings, I"},{"speaker":"Galen Low","startTime":2083.936,"endTime":2086.4460000000004,"body":"think, is because sometimes"},{"speaker":"Galen Low","startTime":2086.4460000000004,"endTime":2089.876,"body":"it's just talk, and people"},{"speaker":"Galen Low","startTime":2086.4460000000004,"endTime":2089.876,"body":"talk to bounce ideas around,"},{"speaker":"Galen Low","startTime":2089.876,"endTime":2092.996,"body":"but it doesn't move anything"},{"speaker":"Galen Low","startTime":2089.876,"endTime":2092.996,"body":"forward by talking until it"},{"speaker":"Galen Low","startTime":2092.996,"endTime":2094.2360000000003,"body":"can convert to a decision."},{"speaker":"Galen Low","startTime":2094.4060000000004,"endTime":2096.516,"body":"But if you're waiting until"},{"speaker":"Galen Low","startTime":2094.4060000000004,"endTime":2096.516,"body":"after the meeting to do that,"},{"speaker":"Galen Low","startTime":2096.516,"endTime":2098.876,"body":"then you don't have that sort"},{"speaker":"Galen Low","startTime":2096.516,"endTime":2098.876,"body":"of accountability in the room to"},{"speaker":"Galen Low","startTime":2098.876,"endTime":2099.8360000000002,"body":"be like, \"Okay, wait, hold on."},{"speaker":"Galen Low","startTime":2099.8360000000002,"endTime":2100.496,"body":"Who's gonna own that?"},{"speaker":"Galen Low","startTime":2100.596,"endTime":2100.806,"body":"You?"},{"speaker":"Galen Low","startTime":2100.806,"endTime":2101.306,"body":"Okay, great."},{"speaker":"Galen Low","startTime":2101.306,"endTime":2104.166,"body":"I'm just gonna jot that down.\""},{"speaker":"Galen Low","startTime":2101.306,"endTime":2104.166,"body":"And then that's like part of"},{"speaker":"Galen Low","startTime":2104.166,"endTime":2107.396,"body":"the, not contractual obligation,"},{"speaker":"Galen Low","startTime":2104.166,"endTime":2107.396,"body":"but the agreement, right?"},{"speaker":"Galen Low","startTime":2107.396,"endTime":2110.9260000000004,"body":"A decision has been made"},{"speaker":"Galen Low","startTime":2107.396,"endTime":2110.9260000000004,"body":"that this individual is gonna"},{"speaker":"Galen Low","startTime":2110.9260000000004,"endTime":2115.0460000000003,"body":"own that piece or those five"},{"speaker":"Galen Low","startTime":2110.9260000000004,"endTime":2115.0460000000003,"body":"pieces, and it's mechanical, but"},{"speaker":"Galen Low","startTime":2115.0460000000003,"endTime":2116.376,"body":"decisions are progress, right?"},{"speaker":"Galen Low","startTime":2116.3860000000004,"endTime":2117.7160000000003,"body":"That's how we progress."},{"speaker":"Galen Low","startTime":2117.7160000000003,"endTime":2121.516,"body":"Otherwise, you-- we could talk"},{"speaker":"Galen Low","startTime":2117.7160000000003,"endTime":2121.516,"body":"for hours, and then nothing"},{"speaker":"Galen Low","startTime":2121.516,"endTime":2122.436,"body":"will happen afterwards."},{"speaker":"Galen Low","startTime":2122.516,"endTime":2125.056,"body":"So I really, I really like"},{"speaker":"Galen Low","startTime":2122.516,"endTime":2125.056,"body":"that, and I think that's a great"},{"speaker":"Galen Low","startTime":2125.2960000000003,"endTime":2128.1960000000004,"body":"skill for folks who, a-again,"},{"speaker":"Galen Low","startTime":2125.2960000000003,"endTime":2128.1960000000004,"body":"right, these misconceptions."},{"speaker":"Galen Low","startTime":2128.2960000000003,"endTime":2130.976,"body":"If someone was under that"},{"speaker":"Galen Low","startTime":2128.2960000000003,"endTime":2130.976,"body":"misconception that they have"},{"speaker":"Galen Low","startTime":2130.976,"endTime":2133.306,"body":"been appointed to be the"},{"speaker":"Galen Low","startTime":2130.976,"endTime":2133.306,"body":"project leader, but all that"},{"speaker":"Galen Low","startTime":2133.306,"endTime":2135.746,"body":"means is taking notes, and"},{"speaker":"Galen Low","startTime":2133.306,"endTime":2135.746,"body":"thank God there's an AI note"},{"speaker":"Galen Low","startTime":2135.7560000000003,"endTime":2138.576,"body":"taker, I'll just sit back"},{"speaker":"Galen Low","startTime":2135.7560000000003,"endTime":2138.576,"body":"and do nothing, won't work."},{"speaker":"Stuart Taylor","startTime":2139.6240000000003,"endTime":2142.164,"body":"You still need"},{"speaker":"Stuart Taylor","startTime":2139.6240000000003,"endTime":2142.164,"body":"to be fully engaged, even if"},{"speaker":"Stuart Taylor","startTime":2142.164,"endTime":2145.1940000000004,"body":"you are just pressing that"},{"speaker":"Stuart Taylor","startTime":2142.164,"endTime":2145.1940000000004,"body":"point about when will you do"},{"speaker":"Stuart Taylor","startTime":2145.204,"endTime":2149.264,"body":"it by, so the note taker knows,"},{"speaker":"Stuart Taylor","startTime":2145.204,"endTime":2149.264,"body":"you know, who's doing it."},{"speaker":"Stuart Taylor","startTime":2149.5240000000003,"endTime":2151.494,"body":"Be very, very, very specific."},{"speaker":"Stuart Taylor","startTime":2151.684,"endTime":2153.884,"body":"And then, you know, let"},{"speaker":"Stuart Taylor","startTime":2151.684,"endTime":2153.884,"body":"people know, \"I will be"},{"speaker":"Stuart Taylor","startTime":2153.8940000000002,"endTime":2157.494,"body":"chasing you up for updates"},{"speaker":"Stuart Taylor","startTime":2153.8940000000002,"endTime":2157.494,"body":"on this,\" and you know."},{"speaker":"Stuart Taylor","startTime":2157.914,"endTime":2160.7540000000004,"body":"The other thing people do"},{"speaker":"Stuart Taylor","startTime":2157.914,"endTime":2160.7540000000004,"body":"sometimes is when they commit"},{"speaker":"Stuart Taylor","startTime":2160.764,"endTime":2163.414,"body":"to something, they have an"},{"speaker":"Stuart Taylor","startTime":2160.764,"endTime":2163.414,"body":"optimism bias, and they think,"},{"speaker":"Stuart Taylor","startTime":2163.414,"endTime":2165.404,"body":"\"Well, on the best possible"},{"speaker":"Stuart Taylor","startTime":2163.414,"endTime":2165.404,"body":"day, I might be able to get"},{"speaker":"Stuart Taylor","startTime":2165.404,"endTime":2167.6240000000003,"body":"this big piece of work done"},{"speaker":"Stuart Taylor","startTime":2165.404,"endTime":2167.6240000000003,"body":"on, mm, if I have all of"},{"speaker":"Stuart Taylor","startTime":2167.6240000000003,"endTime":2168.994,"body":"Friday with no interruptions.\""},{"speaker":"Galen Low","startTime":2169.414,"endTime":2169.634,"body":"Right."},{"speaker":"Stuart Taylor","startTime":2170.6040000000003,"endTime":2173.4640000000004,"body":"Have you ever had"},{"speaker":"Stuart Taylor","startTime":2170.6040000000003,"endTime":2173.4640000000004,"body":"a Friday with no interruptions?"},{"speaker":"Stuart Taylor","startTime":2173.4640000000004,"endTime":2176.4840000000004,"body":"So remind people who are making"},{"speaker":"Stuart Taylor","startTime":2173.4640000000004,"endTime":2176.4840000000004,"body":"these commitments, it's not"},{"speaker":"Stuart Taylor","startTime":2176.4840000000004,"endTime":2179.3540000000003,"body":"putting you in a position"},{"speaker":"Stuart Taylor","startTime":2176.4840000000004,"endTime":2179.3540000000003,"body":"where you're trying to cage"},{"speaker":"Stuart Taylor","startTime":2179.384,"endTime":2182.384,"body":"people, but you are trying"},{"speaker":"Stuart Taylor","startTime":2179.384,"endTime":2182.384,"body":"to put some guiderails there."},{"speaker":"Stuart Taylor","startTime":2182.384,"endTime":2183.5840000000003,"body":"You're trying to put,"},{"speaker":"Stuart Taylor","startTime":2182.384,"endTime":2183.5840000000003,"body":"have some control there."},{"speaker":"Stuart Taylor","startTime":2183.7740000000003,"endTime":2186.474,"body":"So ask them to be realistic,"},{"speaker":"Stuart Taylor","startTime":2183.7740000000003,"endTime":2186.474,"body":"and if you think they're being"},{"speaker":"Stuart Taylor","startTime":2186.4840000000004,"endTime":2189.7340000000004,"body":"overly optimistic, and if"},{"speaker":"Stuart Taylor","startTime":2186.4840000000004,"endTime":2189.7340000000004,"body":"they've habitually been overly"},{"speaker":"Stuart Taylor","startTime":2189.7340000000004,"endTime":2191.954,"body":"optimistic, maybe have that"},{"speaker":"Stuart Taylor","startTime":2189.7340000000004,"endTime":2191.954,"body":"conversation with them and say,"},{"speaker":"Stuart Taylor","startTime":2191.9840000000004,"endTime":2194.2740000000003,"body":"\"Look, I'm not going to be mad"},{"speaker":"Stuart Taylor","startTime":2191.9840000000004,"endTime":2194.2740000000003,"body":"at you if you s- if you think"},{"speaker":"Stuart Taylor","startTime":2194.2740000000003,"endTime":2196.0240000000003,"body":"I want to hear you say it's"},{"speaker":"Stuart Taylor","startTime":2194.2740000000003,"endTime":2196.0240000000003,"body":"going to take one week, and"},{"speaker":"Stuart Taylor","startTime":2196.0240000000003,"endTime":2197.0440000000003,"body":"actually it's going to take two."},{"speaker":"Stuart Taylor","startTime":2197.0440000000003,"endTime":2198.664,"body":"I'd rather hear it's"},{"speaker":"Stuart Taylor","startTime":2197.0440000000003,"endTime":2198.664,"body":"going to take two.\""},{"speaker":"Galen Low","startTime":2198.664,"endTime":2198.8140000000003,"body":"Yeah."},{"speaker":"Galen Low","startTime":2199.4440000000004,"endTime":2200.864,"body":"\""},{"speaker":"Galen Low","startTime":2199.4440000000004,"endTime":2200.864,"body":"Stuart Taylor: And I'll work"},{"speaker":"Galen Low","startTime":2200.864,"endTime":2201.954,"body":"no distractions on Friday.\""},{"speaker":"Galen Low","startTime":2202.634,"endTime":2203.154,"body":"Yeah, there you go."},{"speaker":"Galen Low","startTime":2203.434,"endTime":2205.434,"body":"I, I will give you that"},{"speaker":"Galen Low","startTime":2203.434,"endTime":2205.434,"body":"Friday with no distractions."},{"speaker":"Galen Low","startTime":2206.7740000000003,"endTime":2207.534,"body":"No, I like it."},{"speaker":"Galen Low","startTime":2207.7740000000003,"endTime":2209.5440000000003,"body":"I wanted to come back to"},{"speaker":"Galen Low","startTime":2207.7740000000003,"endTime":2209.5440000000003,"body":"something because you know,"},{"speaker":"Galen Low","startTime":2209.5440000000003,"endTime":2211.554,"body":"at the beginning, we were"},{"speaker":"Galen Low","startTime":2209.5440000000003,"endTime":2211.554,"body":"talking about, okay, well,"},{"speaker":"Galen Low","startTime":2211.554,"endTime":2212.7740000000003,"body":"learn it the right way, right?"},{"speaker":"Galen Low","startTime":2212.784,"endTime":2215.404,"body":"It's like even if you're"},{"speaker":"Galen Low","startTime":2212.784,"endTime":2215.404,"body":"given a supposedly simple"},{"speaker":"Galen Low","startTime":2215.404,"endTime":2218.134,"body":"project or small project, or"},{"speaker":"Galen Low","startTime":2215.404,"endTime":2218.134,"body":"maybe it's not even called a"},{"speaker":"Galen Low","startTime":2218.134,"endTime":2219.904,"body":"project, you know, do it right."},{"speaker":"Galen Low","startTime":2219.904,"endTime":2221.8540000000003,"body":"We talked a little"},{"speaker":"Galen Low","startTime":2219.904,"endTime":2221.8540000000003,"body":"bit about PRINCE2."},{"speaker":"Galen Low","startTime":2221.8540000000003,"endTime":2225.724,"body":"I wonder, though, you know, if"},{"speaker":"Galen Low","startTime":2221.8540000000003,"endTime":2225.724,"body":"there are any misconceptions"},{"speaker":"Galen Low","startTime":2225.7340000000004,"endTime":2228.884,"body":"or obstacles that might be"},{"speaker":"Galen Low","startTime":2225.7340000000004,"endTime":2228.884,"body":"created by someone who is too"},{"speaker":"Galen Low","startTime":2228.884,"endTime":2231.474,"body":"fixated on learning by the book."},{"speaker":"Galen Low","startTime":2231.5240000000003,"endTime":2234.074,"body":"What are the misconceptions"},{"speaker":"Galen Low","startTime":2231.5240000000003,"endTime":2234.074,"body":"around the formal process"},{"speaker":"Galen Low","startTime":2234.074,"endTime":2236.7340000000004,"body":"that sometimes don't fly and"},{"speaker":"Galen Low","startTime":2234.074,"endTime":2236.7340000000004,"body":"are, are the first things"},{"speaker":"Galen Low","startTime":2236.7340000000004,"endTime":2239.5440000000003,"body":"that you have to drop when you"},{"speaker":"Galen Low","startTime":2236.7340000000004,"endTime":2239.5440000000003,"body":"realize your project actually"},{"speaker":"Galen Low","startTime":2239.554,"endTime":2242.6940000000004,"body":"doesn't follow all of the"},{"speaker":"Galen Low","startTime":2239.554,"endTime":2242.6940000000004,"body":"standards, doesn't, you know,"},{"speaker":"Galen Low","startTime":2242.7140000000004,"endTime":2244.744,"body":"go exactly textbook perfect."},{"speaker":"Galen Low","startTime":2244.824,"endTime":2247.094,"body":"The ways of working are"},{"speaker":"Galen Low","startTime":2244.824,"endTime":2247.094,"body":"a little bit messier and"},{"speaker":"Galen Low","startTime":2247.094,"endTime":2248.5240000000003,"body":"sloppier and dynamic."},{"speaker":"Galen Low","startTime":2248.704,"endTime":2251.494,"body":"What are the things that you"},{"speaker":"Galen Low","startTime":2248.704,"endTime":2251.494,"body":"see people enter the role"},{"speaker":"Galen Low","startTime":2251.654,"endTime":2253.784,"body":"and be like, \"But I thought"},{"speaker":"Galen Low","startTime":2251.654,"endTime":2253.784,"body":"I was supposed to do this,"},{"speaker":"Galen Low","startTime":2253.784,"endTime":2255.7540000000004,"body":"this, and this,\" but it's"},{"speaker":"Galen Low","startTime":2253.784,"endTime":2255.7540000000004,"body":"just, it's not working, and"},{"speaker":"Galen Low","startTime":2255.7540000000004,"endTime":2256.974,"body":"everyone's not doing what I say."},{"speaker":"Galen Low","startTime":2256.974,"endTime":2258.704,"body":"And you're like, \"Actually,"},{"speaker":"Galen Low","startTime":2256.974,"endTime":2258.704,"body":"don't worry about that.\""},{"speaker":"Stuart Taylor","startTime":2260.3740000000003,"endTime":2262.0240000000003,"body":"The earlier"},{"speaker":"Stuart Taylor","startTime":2260.3740000000003,"endTime":2262.0240000000003,"body":"part of the book is all about"},{"speaker":"Stuart Taylor","startTime":2262.0640000000003,"endTime":2266.858,"body":"me making that discovery where"},{"speaker":"Stuart Taylor","startTime":2262.0640000000003,"endTime":2266.858,"body":"Firstly, I assume this is"},{"speaker":"Stuart Taylor","startTime":2267.058,"endTime":2270.2380000000003,"body":"how all projects are going to"},{"speaker":"Stuart Taylor","startTime":2267.058,"endTime":2270.2380000000003,"body":"be managed and all projects"},{"speaker":"Stuart Taylor","startTime":2270.2380000000003,"endTime":2273.538,"body":"are going to be delivered,"},{"speaker":"Stuart Taylor","startTime":2270.2380000000003,"endTime":2273.538,"body":"and the point of the book is"},{"speaker":"Stuart Taylor","startTime":2273.538,"endTime":2275.858,"body":"to teach me how to deliver"},{"speaker":"Stuart Taylor","startTime":2273.538,"endTime":2275.858,"body":"projects, not to be a complete"},{"speaker":"Stuart Taylor","startTime":2275.938,"endTime":2279.128,"body":"person, not to be a manager,"},{"speaker":"Stuart Taylor","startTime":2275.938,"endTime":2279.128,"body":"not to be a good member of a"},{"speaker":"Stuart Taylor","startTime":2279.128,"endTime":2282.398,"body":"corporation, and not good at"},{"speaker":"Stuart Taylor","startTime":2279.128,"endTime":2282.398,"body":"doing all the other kind of"},{"speaker":"Stuart Taylor","startTime":2282.398,"endTime":2283.7180000000003,"body":"work that goes along with that."},{"speaker":"Stuart Taylor","startTime":2283.7380000000003,"endTime":2287.748,"body":"It's very focused , so"},{"speaker":"Stuart Taylor","startTime":2283.7380000000003,"endTime":2287.748,"body":"expecting everyone else to"},{"speaker":"Stuart Taylor","startTime":2287.748,"endTime":2290.128,"body":"just automatically be going"},{"speaker":"Stuart Taylor","startTime":2287.748,"endTime":2290.128,"body":"along with that, especially"},{"speaker":"Stuart Taylor","startTime":2290.128,"endTime":2292.828,"body":"if they've had no training"},{"speaker":"Stuart Taylor","startTime":2290.128,"endTime":2292.828,"body":"themselves on it, you know,"},{"speaker":"Stuart Taylor","startTime":2293.128,"endTime":2294.5480000000002,"body":"it's not going to work."},{"speaker":"Stuart Taylor","startTime":2294.628,"endTime":2298.6580000000004,"body":"And that's what I, I learned in"},{"speaker":"Stuart Taylor","startTime":2294.628,"endTime":2298.6580000000004,"body":"those early chapters where I was"},{"speaker":"Stuart Taylor","startTime":2298.668,"endTime":2300.358,"body":"overly reliant on the process."},{"speaker":"Stuart Taylor","startTime":2300.518,"endTime":2303.208,"body":"And you see this sometimes"},{"speaker":"Stuart Taylor","startTime":2300.518,"endTime":2303.208,"body":"where, and you see it a lot"},{"speaker":"Stuart Taylor","startTime":2303.208,"endTime":2305.828,"body":"in PMOs, when you have a"},{"speaker":"Stuart Taylor","startTime":2303.208,"endTime":2305.828,"body":"PMO who's never delivered a"},{"speaker":"Stuart Taylor","startTime":2305.828,"endTime":2310.288,"body":"project, so they know that"},{"speaker":"Stuart Taylor","startTime":2305.828,"endTime":2310.288,"body":"the rules are this, and they"},{"speaker":"Stuart Taylor","startTime":2310.318,"endTime":2311.768,"body":"have blind obedience to it."},{"speaker":"Stuart Taylor","startTime":2311.768,"endTime":2314.1310000000003,"body":"The rules are this, and it's"},{"speaker":"Stuart Taylor","startTime":2311.768,"endTime":2314.1310000000003,"body":"okay, they'll repeat that."},{"speaker":"Stuart Taylor","startTime":2314.1310000000003,"endTime":2316.2610000000004,"body":"They'll regurgitate that"},{"speaker":"Stuart Taylor","startTime":2314.1310000000003,"endTime":2316.2610000000004,"body":"to everybody, but they"},{"speaker":"Stuart Taylor","startTime":2316.2610000000004,"endTime":2318.311,"body":"don't understand the"},{"speaker":"Stuart Taylor","startTime":2316.2610000000004,"endTime":2318.311,"body":"spirit of the rules."},{"speaker":"Stuart Taylor","startTime":2318.4610000000002,"endTime":2321.1510000000003,"body":"They don't understand"},{"speaker":"Stuart Taylor","startTime":2318.4610000000002,"endTime":2321.1510000000003,"body":"why that rule is there."},{"speaker":"Stuart Taylor","startTime":2321.311,"endTime":2323.411,"body":"They don't understand"},{"speaker":"Stuart Taylor","startTime":2321.311,"endTime":2323.411,"body":"how to defend it."},{"speaker":"Stuart Taylor","startTime":2323.411,"endTime":2327.8210000000004,"body":"So when some very stressed"},{"speaker":"Stuart Taylor","startTime":2323.411,"endTime":2327.8210000000004,"body":"out project manager who's been"},{"speaker":"Stuart Taylor","startTime":2328.081,"endTime":2330.751,"body":"pushed to their limits for"},{"speaker":"Stuart Taylor","startTime":2328.081,"endTime":2330.751,"body":"the whole project suddenly"},{"speaker":"Stuart Taylor","startTime":2330.751,"endTime":2334.081,"body":"snaps back at you, \"Why the"},{"speaker":"Stuart Taylor","startTime":2330.751,"endTime":2334.081,"body":"hell should I do it your way"},{"speaker":"Stuart Taylor","startTime":2334.3410000000003,"endTime":2338.041,"body":"when it's pointless and people"},{"speaker":"Stuart Taylor","startTime":2334.3410000000003,"endTime":2338.041,"body":"don't look at it and they"},{"speaker":"Stuart Taylor","startTime":2338.041,"endTime":2340.1110000000003,"body":"don't look at this piece of"},{"speaker":"Stuart Taylor","startTime":2338.041,"endTime":2340.1110000000003,"body":"the work and they don't care?\""},{"speaker":"Stuart Taylor","startTime":2340.1910000000003,"endTime":2342.5310000000004,"body":"And they've got no way"},{"speaker":"Stuart Taylor","startTime":2340.1910000000003,"endTime":2342.5310000000004,"body":"to push back against that"},{"speaker":"Stuart Taylor","startTime":2342.5310000000004,"endTime":2344.331,"body":"because they've never sat"},{"speaker":"Stuart Taylor","startTime":2342.5310000000004,"endTime":2344.331,"body":"there and thought it through,"},{"speaker":"Stuart Taylor","startTime":2344.521,"endTime":2346.5910000000003,"body":"why do we really do this?"},{"speaker":"Stuart Taylor","startTime":2346.7610000000004,"endTime":2350.951,"body":"And, and this blind adherence"},{"speaker":"Stuart Taylor","startTime":2346.7610000000004,"endTime":2350.951,"body":"to the process is one of the"},{"speaker":"Stuart Taylor","startTime":2350.951,"endTime":2353.8410000000003,"body":"greatest dangers a PMO in"},{"speaker":"Stuart Taylor","startTime":2350.951,"endTime":2353.8410000000003,"body":"particular could ever have"},{"speaker":"Stuart Taylor","startTime":2354.061,"endTime":2356.041,"body":"because you're constantly"},{"speaker":"Stuart Taylor","startTime":2354.061,"endTime":2356.041,"body":"going to be called on"},{"speaker":"Stuart Taylor","startTime":2356.2610000000004,"endTime":2357.411,"body":"to defend these things."},{"speaker":"Stuart Taylor","startTime":2357.601,"endTime":2360.621,"body":"And as a, somebody who's"},{"speaker":"Stuart Taylor","startTime":2357.601,"endTime":2360.621,"body":"maybe delivered a project,"},{"speaker":"Stuart Taylor","startTime":2360.621,"endTime":2362.811,"body":"you'll at least have some"},{"speaker":"Stuart Taylor","startTime":2360.621,"endTime":2362.811,"body":"lived experience and you'll"},{"speaker":"Stuart Taylor","startTime":2362.811,"endTime":2365.681,"body":"understand, well, in my case,"},{"speaker":"Stuart Taylor","startTime":2362.811,"endTime":2365.681,"body":"that really helped me learn."},{"speaker":"Stuart Taylor","startTime":2365.9210000000003,"endTime":2367.681,"body":"Why did I need a"},{"speaker":"Stuart Taylor","startTime":2365.9210000000003,"endTime":2367.681,"body":"stakeholder profile?"},{"speaker":"Stuart Taylor","startTime":2367.701,"endTime":2369.751,"body":"Well, it really helped"},{"speaker":"Stuart Taylor","startTime":2367.701,"endTime":2369.751,"body":"me to try to focus in"},{"speaker":"Stuart Taylor","startTime":2369.751,"endTime":2370.7610000000004,"body":"on who these people are."},{"speaker":"Stuart Taylor","startTime":2371.101,"endTime":2373.081,"body":"It's is it a tick boxing"},{"speaker":"Stuart Taylor","startTime":2371.101,"endTime":2373.081,"body":"exercise so I can get"},{"speaker":"Stuart Taylor","startTime":2373.081,"endTime":2373.971,"body":"through a stage gate?"},{"speaker":"Stuart Taylor","startTime":2374.2810000000004,"endTime":2375.231,"body":"It's that as well."},{"speaker":"Galen Low","startTime":2376.1710000000003,"endTime":2376.6110000000003,"body":"Sometimes."},{"speaker":"Stuart Taylor","startTime":2376.981,"endTime":2379.231,"body":"Maybe to some"},{"speaker":"Stuart Taylor","startTime":2376.981,"endTime":2379.231,"body":"PMO who's never had to do"},{"speaker":"Stuart Taylor","startTime":2379.231,"endTime":2382.0510000000004,"body":"this before, but for me,"},{"speaker":"Stuart Taylor","startTime":2379.231,"endTime":2382.0510000000004,"body":"this is really insightful."},{"speaker":"Stuart Taylor","startTime":2382.0510000000004,"endTime":2383.561,"body":"This tells me everything"},{"speaker":"Stuart Taylor","startTime":2382.0510000000004,"endTime":2383.561,"body":"I need to know about these"},{"speaker":"Stuart Taylor","startTime":2383.561,"endTime":2385.501,"body":"people and informs how I'm"},{"speaker":"Stuart Taylor","startTime":2383.561,"endTime":2385.501,"body":"going to interact with them."},{"speaker":"Stuart Taylor","startTime":2385.7810000000004,"endTime":2387.291,"body":"So you have to see it that way."},{"speaker":"Stuart Taylor","startTime":2387.291,"endTime":2390.1310000000003,"body":"You have to understand the, the"},{"speaker":"Stuart Taylor","startTime":2387.291,"endTime":2390.1310000000003,"body":"true reason and the benefit for"},{"speaker":"Stuart Taylor","startTime":2390.201,"endTime":2391.5910000000003,"body":"every part of what you're doing."},{"speaker":"Stuart Taylor","startTime":2391.6710000000003,"endTime":2394.661,"body":"So just being adherent"},{"speaker":"Stuart Taylor","startTime":2391.6710000000003,"endTime":2394.661,"body":"to the rules that you've"},{"speaker":"Stuart Taylor","startTime":2394.661,"endTime":2395.9010000000003,"body":"learned isn't sufficient."},{"speaker":"Stuart Taylor","startTime":2396.0710000000004,"endTime":2401.157,"body":"Secondly I got a little bit"},{"speaker":"Stuart Taylor","startTime":2396.0710000000004,"endTime":2401.157,"body":"pompous maybe, a tad arrogant"},{"speaker":"Stuart Taylor","startTime":2401.2070000000003,"endTime":2404.2270000000003,"body":"that, and I, I just thought,"},{"speaker":"Stuart Taylor","startTime":2401.2070000000003,"endTime":2404.2270000000003,"body":"\"Well, I know best practice,"},{"speaker":"Stuart Taylor","startTime":2404.527,"endTime":2406.527,"body":"and I will invoke the words"},{"speaker":"Stuart Taylor","startTime":2404.527,"endTime":2406.527,"body":"'This is best practice'"},{"speaker":"Stuart Taylor","startTime":2406.547,"endTime":2409.7070000000003,"body":"every time somebody comes"},{"speaker":"Stuart Taylor","startTime":2406.547,"endTime":2409.7070000000003,"body":"along and says, 'Well, why"},{"speaker":"Stuart Taylor","startTime":2409.7070000000003,"endTime":2410.2270000000003,"body":"should I do it your way?'"},{"speaker":"Stuart Taylor","startTime":2410.2270000000003,"endTime":2412.1470000000004,"body":"'So, 'cause it's best"},{"speaker":"Stuart Taylor","startTime":2410.2270000000003,"endTime":2412.1470000000004,"body":"practice.'\" Like they're"},{"speaker":"Stuart Taylor","startTime":2412.2470000000003,"endTime":2413.7270000000003,"body":"magic words, like abracadabra."},{"speaker":"Stuart Taylor","startTime":2414.547,"endTime":2416.5370000000003,"body":"It's gonna make this person"},{"speaker":"Stuart Taylor","startTime":2414.547,"endTime":2416.5370000000003,"body":"completely change their mind."},{"speaker":"Stuart Taylor","startTime":2416.867,"endTime":2419.1270000000004,"body":"And yeah, it has"},{"speaker":"Stuart Taylor","startTime":2416.867,"endTime":2419.1270000000004,"body":"the opposite effect."},{"speaker":"Stuart Taylor","startTime":2420.597,"endTime":2425.4770000000003,"body":"It, it will entrench them, and"},{"speaker":"Stuart Taylor","startTime":2420.597,"endTime":2425.4770000000003,"body":"those words of power to you are"},{"speaker":"Stuart Taylor","startTime":2425.4770000000003,"endTime":2430.027,"body":"meaningless to them, and you"},{"speaker":"Stuart Taylor","startTime":2425.4770000000003,"endTime":2430.027,"body":"need to learn better arguments."},{"speaker":"Stuart Taylor","startTime":2430.297,"endTime":2432.3970000000004,"body":"And there's two chapters in"},{"speaker":"Stuart Taylor","startTime":2430.297,"endTime":2432.3970000000004,"body":"the book where, one where I'm"},{"speaker":"Stuart Taylor","startTime":2432.3970000000004,"endTime":2434.407,"body":"actually showing a project"},{"speaker":"Stuart Taylor","startTime":2432.3970000000004,"endTime":2434.407,"body":"manager how to do project"},{"speaker":"Stuart Taylor","startTime":2434.4570000000003,"endTime":2436.6270000000004,"body":"planning better, and it"},{"speaker":"Stuart Taylor","startTime":2434.4570000000003,"endTime":2436.6270000000004,"body":"really blows her mind because"},{"speaker":"Stuart Taylor","startTime":2436.6270000000004,"endTime":2439.1870000000004,"body":"it helps her to express her"},{"speaker":"Stuart Taylor","startTime":2436.6270000000004,"endTime":2439.1870000000004,"body":"plan so much better than"},{"speaker":"Stuart Taylor","startTime":2439.1870000000004,"endTime":2441.097,"body":"it was previously, which"},{"speaker":"Stuart Taylor","startTime":2439.1870000000004,"endTime":2441.097,"body":"was a little bit of a mess."},{"speaker":"Stuart Taylor","startTime":2441.3770000000004,"endTime":2444.367,"body":"And she says, \"Everyone"},{"speaker":"Stuart Taylor","startTime":2441.3770000000004,"endTime":2444.367,"body":"should do it this way.\" Sure."},{"speaker":"Stuart Taylor","startTime":2444.367,"endTime":2446.1070000000004,"body":"So the following chapter"},{"speaker":"Stuart Taylor","startTime":2444.367,"endTime":2446.1070000000004,"body":"is me trying to get"},{"speaker":"Stuart Taylor","startTime":2446.117,"endTime":2447.257,"body":"everyone to do it that way."},{"speaker":"Stuart Taylor","startTime":2449.117,"endTime":2449.9370000000004,"body":"It does not go well."},{"speaker":"Galen Low","startTime":2450.867,"endTime":2454.567,"body":"I like that because"},{"speaker":"Galen Low","startTime":2450.867,"endTime":2454.567,"body":"it's so true that projects look"},{"speaker":"Galen Low","startTime":2454.567,"endTime":2458.987,"body":"so tidy in a textbook, and in"},{"speaker":"Galen Low","startTime":2454.567,"endTime":2458.987,"body":"real life they're very messy."},{"speaker":"Galen Low","startTime":2459.2270000000003,"endTime":2461.6670000000004,"body":"And then I love that sort"},{"speaker":"Galen Low","startTime":2459.2270000000003,"endTime":2461.6670000000004,"body":"of, \"Well, it's best practice"},{"speaker":"Galen Low","startTime":2461.6670000000004,"endTime":2464.197,"body":"thing,\" which is basically"},{"speaker":"Galen Low","startTime":2461.6670000000004,"endTime":2464.197,"body":"saying, \"Because I told you to"},{"speaker":"Galen Low","startTime":2464.197,"endTime":2466.9570000000003,"body":"do it that way,\" which of course"},{"speaker":"Galen Low","startTime":2464.197,"endTime":2466.9570000000003,"body":"doesn't land, like you say."},{"speaker":"Galen Low","startTime":2467.067,"endTime":2469.7670000000003,"body":"And then realizing again, coming"},{"speaker":"Galen Low","startTime":2467.067,"endTime":2469.7670000000003,"body":"back to that, you know, working,"},{"speaker":"Galen Low","startTime":2469.7670000000003,"endTime":2471.6070000000004,"body":"collaborating with people"},{"speaker":"Galen Low","startTime":2469.7670000000003,"endTime":2471.6070000000004,"body":"and humans, like everything"},{"speaker":"Galen Low","startTime":2471.6070000000004,"endTime":2472.7270000000003,"body":"is a bit of a negotiation."},{"speaker":"Galen Low","startTime":2472.737,"endTime":2476.527,"body":"And I like what you said, you"},{"speaker":"Galen Low","startTime":2472.737,"endTime":2476.527,"body":"do need to persuade people to"},{"speaker":"Galen Low","startTime":2476.527,"endTime":2480.697,"body":"do a thing, and you need to be"},{"speaker":"Galen Low","startTime":2476.527,"endTime":2480.697,"body":"willing to entertain somebody"},{"speaker":"Galen Low","startTime":2480.7070000000003,"endTime":2483.177,"body":"else's idea that actually"},{"speaker":"Galen Low","startTime":2480.7070000000003,"endTime":2483.177,"body":"might be a really good one."},{"speaker":"Galen Low","startTime":2483.317,"endTime":2485.867,"body":"And that's what I found at the"},{"speaker":"Galen Low","startTime":2483.317,"endTime":2485.867,"body":"time, and I'm like a, you know,"},{"speaker":"Galen Low","startTime":2485.907,"endTime":2487.407,"body":"PMBOK fifth edition guy, right?"},{"speaker":"Galen Low","startTime":2487.407,"endTime":2490.077,"body":"So like at the time I was like,"},{"speaker":"Galen Low","startTime":2487.407,"endTime":2490.077,"body":"\"I don't really have a tool"},{"speaker":"Galen Low","startTime":2490.077,"endTime":2493.597,"body":"for that. How do I then go"},{"speaker":"Galen Low","startTime":2490.077,"endTime":2493.597,"body":"and know what I can change and"},{"speaker":"Galen Low","startTime":2493.597,"endTime":2496.197,"body":"what I, you know, and what I"},{"speaker":"Galen Low","startTime":2493.597,"endTime":2496.197,"body":"can't change to, to not impact"},{"speaker":"Galen Low","startTime":2496.197,"endTime":2498.137,"body":"the rest of the project?\""},{"speaker":"Galen Low","startTime":2496.197,"endTime":2498.137,"body":"Now, you know, there's more"},{"speaker":"Galen Low","startTime":2498.3070000000002,"endTime":2501.197,"body":"dialogue about tailoring,"},{"speaker":"Galen Low","startTime":2498.3070000000002,"endTime":2501.197,"body":"you know, methodologies"},{"speaker":"Galen Low","startTime":2501.197,"endTime":2503.387,"body":"and, you know, doing things"},{"speaker":"Galen Low","startTime":2501.197,"endTime":2503.387,"body":"in a more flexible way."},{"speaker":"Galen Low","startTime":2503.387,"endTime":2505.587,"body":"But at the time it was just like"},{"speaker":"Galen Low","startTime":2503.387,"endTime":2505.587,"body":"it didn't compute, and I was"},{"speaker":"Galen Low","startTime":2505.587,"endTime":2508.1270000000004,"body":"like, \"Well, that does sound"},{"speaker":"Galen Low","startTime":2505.587,"endTime":2508.1270000000004,"body":"reasonable,\" but it's not, as"},{"speaker":"Galen Low","startTime":2508.1270000000004,"endTime":2510.047,"body":"you say, best practice, right?"},{"speaker":"Galen Low","startTime":2510.0570000000002,"endTime":2511.3770000000004,"body":"Like, how is this gonna go?"},{"speaker":"Stuart Taylor","startTime":2511.467,"endTime":2512.1270000000004,"body":"Yeah, it's true."},{"speaker":"Stuart Taylor","startTime":2512.4370000000004,"endTime":2514.737,"body":"And the thing is, sometimes"},{"speaker":"Stuart Taylor","startTime":2512.4370000000004,"endTime":2514.737,"body":"you'll learn there are two"},{"speaker":"Stuart Taylor","startTime":2514.797,"endTime":2517.637,"body":"different ways to achieve the"},{"speaker":"Stuart Taylor","startTime":2514.797,"endTime":2517.637,"body":"goal that you want, and you'll"},{"speaker":"Stuart Taylor","startTime":2517.637,"endTime":2520.6870000000004,"body":"end up merging them perhaps,"},{"speaker":"Stuart Taylor","startTime":2517.637,"endTime":2520.6870000000004,"body":"or you'll do one more than the"},{"speaker":"Stuart Taylor","startTime":2520.6870000000004,"endTime":2523.4770000000003,"body":"other, and that'll mean you're"},{"speaker":"Stuart Taylor","startTime":2520.6870000000004,"endTime":2523.4770000000003,"body":"compromising on something."},{"speaker":"Stuart Taylor","startTime":2523.577,"endTime":2526.927,"body":"But if you understand the"},{"speaker":"Stuart Taylor","startTime":2523.577,"endTime":2526.927,"body":"why and the mechanics of"},{"speaker":"Stuart Taylor","startTime":2526.9370000000004,"endTime":2529.327,"body":"those things, at least you'll"},{"speaker":"Stuart Taylor","startTime":2526.9370000000004,"endTime":2529.327,"body":"know what you're giving up"},{"speaker":"Stuart Taylor","startTime":2529.587,"endTime":2531.237,"body":"when you make that choice."},{"speaker":"Stuart Taylor","startTime":2531.257,"endTime":2533.177,"body":"You'll know what gaps"},{"speaker":"Stuart Taylor","startTime":2531.257,"endTime":2533.177,"body":"you're leaving, and maybe"},{"speaker":"Stuart Taylor","startTime":2533.177,"endTime":2534.987,"body":"you'll even find ways"},{"speaker":"Stuart Taylor","startTime":2533.177,"endTime":2534.987,"body":"to compensate for them."},{"speaker":"Stuart Taylor","startTime":2535.237,"endTime":2538.407,"body":"There was a, I don't know, a"},{"speaker":"Stuart Taylor","startTime":2535.237,"endTime":2538.407,"body":"little bit of a buzzword a,"},{"speaker":"Stuart Taylor","startTime":2538.4170000000004,"endTime":2541.7270000000003,"body":"a few years ago about having"},{"speaker":"Stuart Taylor","startTime":2538.4170000000004,"endTime":2541.7270000000003,"body":"elasticity in your project"},{"speaker":"Stuart Taylor","startTime":2541.7870000000003,"endTime":2543.7470000000003,"body":"delivery method where you can…"},{"speaker":"Stuart Taylor","startTime":2543.9170000000004,"endTime":2546.2870000000003,"body":"essentially you're more"},{"speaker":"Stuart Taylor","startTime":2543.9170000000004,"endTime":2546.2870000000003,"body":"flexible and more able to do"},{"speaker":"Stuart Taylor","startTime":2546.2870000000003,"endTime":2549.3970000000004,"body":"different types of projects"},{"speaker":"Stuart Taylor","startTime":2546.2870000000003,"endTime":2549.3970000000004,"body":"and in different ways, and"},{"speaker":"Stuart Taylor","startTime":2549.3970000000004,"endTime":2551.587,"body":"that's considered to be a, a"},{"speaker":"Stuart Taylor","startTime":2549.3970000000004,"endTime":2551.587,"body":"benefit to your organization."},{"speaker":"Stuart Taylor","startTime":2551.587,"endTime":2552.2070000000003,"body":"And it's true."},{"speaker":"Stuart Taylor","startTime":2552.3570000000004,"endTime":2552.9970000000003,"body":"It is true."},{"speaker":"Stuart Taylor","startTime":2553.2870000000003,"endTime":2557.1670000000004,"body":"But again, having that"},{"speaker":"Stuart Taylor","startTime":2553.2870000000003,"endTime":2557.1670000000004,"body":"elasticity without understanding"},{"speaker":"Stuart Taylor","startTime":2557.337,"endTime":2561.7870000000003,"body":"why and why things are important"},{"speaker":"Stuart Taylor","startTime":2557.337,"endTime":2561.7870000000003,"body":"and what they're truly trying"},{"speaker":"Stuart Taylor","startTime":2561.8070000000002,"endTime":2565.2670000000003,"body":"to do, rather than just it's"},{"speaker":"Stuart Taylor","startTime":2561.8070000000002,"endTime":2565.2670000000003,"body":"a different roadmap entirely,"},{"speaker":"Stuart Taylor","startTime":2565.737,"endTime":2566.657,"body":"that's really important."},{"speaker":"Stuart Taylor","startTime":2566.6870000000004,"endTime":2569.487,"body":"You, you miss the point if"},{"speaker":"Stuart Taylor","startTime":2566.6870000000004,"endTime":2569.487,"body":"you don't invest a little"},{"speaker":"Stuart Taylor","startTime":2569.487,"endTime":2570.6270000000004,"body":"bit of thought in that."},{"speaker":"Stuart Taylor","startTime":2570.677,"endTime":2572.9570000000003,"body":"And flying through a"},{"speaker":"Stuart Taylor","startTime":2570.677,"endTime":2572.9570000000003,"body":"textbook isn't gonna give"},{"speaker":"Stuart Taylor","startTime":2572.9570000000003,"endTime":2574.177,"body":"you that necessarily."},{"speaker":"Stuart Taylor","startTime":2574.1870000000004,"endTime":2576.487,"body":"It might do, you know, there's"},{"speaker":"Stuart Taylor","startTime":2574.1870000000004,"endTime":2576.487,"body":"some very good textbooks out"},{"speaker":"Stuart Taylor","startTime":2576.487,"endTime":2578.8570000000004,"body":"there, but I'd suggest that"},{"speaker":"Stuart Taylor","startTime":2576.487,"endTime":2578.8570000000004,"body":"you need some reflective"},{"speaker":"Stuart Taylor","startTime":2578.8570000000004,"endTime":2582.0370000000003,"body":"time as well to really absorb"},{"speaker":"Stuart Taylor","startTime":2578.8570000000004,"endTime":2582.0370000000003,"body":"what you're taking in and"},{"speaker":"Stuart Taylor","startTime":2582.0370000000003,"endTime":2583.8970000000004,"body":"not just cram for the exam."},{"speaker":"Stuart Taylor","startTime":2583.907,"endTime":2585.617,"body":"You know, just try"},{"speaker":"Stuart Taylor","startTime":2583.907,"endTime":2585.617,"body":"to understand it."},{"speaker":"Galen Low","startTime":2586.0530000000003,"endTime":2586.9930000000004,"body":"Try to"},{"speaker":"Galen Low","startTime":2586.0530000000003,"endTime":2586.9930000000004,"body":"understand the why."},{"speaker":"Galen Low","startTime":2587.0930000000003,"endTime":2587.453,"body":"I like that."},{"speaker":"Galen Low","startTime":2587.453,"endTime":2590.7630000000004,"body":"And again, another sort of vote"},{"speaker":"Galen Low","startTime":2587.453,"endTime":2590.7630000000004,"body":"for a mentor as well, where you"},{"speaker":"Galen Low","startTime":2590.933,"endTime":2592.953,"body":"actually could have a sounding"},{"speaker":"Galen Low","startTime":2590.933,"endTime":2592.953,"body":"board for some of these things"},{"speaker":"Galen Low","startTime":2592.953,"endTime":2594.7430000000004,"body":"to better understand why."},{"speaker":"Galen Low","startTime":2595.0130000000004,"endTime":2596.523,"body":"You said something that"},{"speaker":"Galen Low","startTime":2595.0130000000004,"endTime":2596.523,"body":"really resonated with me"},{"speaker":"Galen Low","startTime":2596.523,"endTime":2597.2430000000004,"body":"that I think is important."},{"speaker":"Galen Low","startTime":2597.293,"endTime":2600.063,"body":"You said in the context of a"},{"speaker":"Galen Low","startTime":2597.293,"endTime":2600.063,"body":"PMO who's never run a project"},{"speaker":"Galen Low","startTime":2600.0730000000003,"endTime":2604.063,"body":"the, it might not occur to"},{"speaker":"Galen Low","startTime":2600.0730000000003,"endTime":2604.063,"body":"them how these things go, how"},{"speaker":"Galen Low","startTime":2604.0730000000003,"endTime":2607.583,"body":"messy they are, how much we"},{"speaker":"Galen Low","startTime":2604.0730000000003,"endTime":2607.583,"body":"need to flex and negotiate,"},{"speaker":"Galen Low","startTime":2607.583,"endTime":2609.0130000000004,"body":"and it's not so tidy."},{"speaker":"Galen Low","startTime":2609.143,"endTime":2612.443,"body":"I think that is actually"},{"speaker":"Galen Low","startTime":2609.143,"endTime":2612.443,"body":"something that almost everybody"},{"speaker":"Galen Low","startTime":2612.453,"endTime":2614.563,"body":"should gain an appreciation of."},{"speaker":"Galen Low","startTime":2614.663,"endTime":2617.443,"body":"And to your earlier point,"},{"speaker":"Galen Low","startTime":2614.663,"endTime":2617.443,"body":"maybe not just by leading"},{"speaker":"Galen Low","startTime":2617.443,"endTime":2620.353,"body":"projects, maybe just by being"},{"speaker":"Galen Low","startTime":2617.443,"endTime":2620.353,"body":"part of them and, you know,"},{"speaker":"Galen Low","startTime":2620.353,"endTime":2624.7430000000004,"body":"seeing how they are actually"},{"speaker":"Galen Low","startTime":2620.353,"endTime":2624.7430000000004,"body":"not tidy and not perfect."},{"speaker":"Galen Low","startTime":2624.8830000000003,"endTime":2626.943,"body":"But I've got this theory"},{"speaker":"Galen Low","startTime":2624.8830000000003,"endTime":2626.943,"body":"I wanted to test with you,"},{"speaker":"Galen Low","startTime":2627.083,"endTime":2630.963,"body":"this theory that sooner or"},{"speaker":"Galen Low","startTime":2627.083,"endTime":2630.963,"body":"later, everyone is going to"},{"speaker":"Galen Low","startTime":2630.963,"endTime":2632.333,"body":"be asked to lead a project."},{"speaker":"Galen Low","startTime":2632.443,"endTime":2634.733,"body":"And, you know, my evidence"},{"speaker":"Galen Low","startTime":2632.443,"endTime":2634.733,"body":"is anecdotal, and I'm sure"},{"speaker":"Galen Low","startTime":2634.733,"endTime":2637.603,"body":"you could argue that maybe"},{"speaker":"Galen Low","startTime":2634.733,"endTime":2637.603,"body":"everyone has led a project"},{"speaker":"Galen Low","startTime":2637.603,"endTime":2638.583,"body":"in some way, shape, or form."},{"speaker":"Galen Low","startTime":2638.7230000000004,"endTime":2641.443,"body":"But I'm also looking at all"},{"speaker":"Galen Low","startTime":2638.7230000000004,"endTime":2641.443,"body":"this change in the marketplace"},{"speaker":"Galen Low","startTime":2641.563,"endTime":2645.953,"body":"in response to things like"},{"speaker":"Galen Low","startTime":2641.563,"endTime":2645.953,"body":"AI, to macroeconomics, to"},{"speaker":"Galen Low","startTime":2645.963,"endTime":2650.2630000000004,"body":"geopolitics, and it seems like"},{"speaker":"Galen Low","startTime":2645.963,"endTime":2650.2630000000004,"body":"projects are that growth lever"},{"speaker":"Galen Low","startTime":2650.413,"endTime":2653.413,"body":"that are helping businesses"},{"speaker":"Galen Low","startTime":2650.413,"endTime":2653.413,"body":"and organizations keep"},{"speaker":"Galen Low","startTime":2653.4230000000002,"endTime":2655.083,"body":"pace with all this change."},{"speaker":"Galen Low","startTime":2655.273,"endTime":2658.193,"body":"And my theory is that projects"},{"speaker":"Galen Low","startTime":2655.273,"endTime":2658.193,"body":"are gonna grow in number,"},{"speaker":"Galen Low","startTime":2658.3430000000003,"endTime":2660.833,"body":"they're gonna increase in"},{"speaker":"Galen Low","startTime":2658.3430000000003,"endTime":2660.833,"body":"complexity, and they're gonna"},{"speaker":"Galen Low","startTime":2660.833,"endTime":2664.773,"body":"be staffed by a wide variety"},{"speaker":"Galen Low","startTime":2660.833,"endTime":2664.773,"body":"of cross-functional talent, you"},{"speaker":"Galen Low","startTime":2664.773,"endTime":2667.4230000000002,"body":"know, subject matter experts"},{"speaker":"Galen Low","startTime":2664.773,"endTime":2667.4230000000002,"body":"who are all gonna be armed with"},{"speaker":"Galen Low","startTime":2667.4730000000004,"endTime":2670.963,"body":"technology right now, namely"},{"speaker":"Galen Low","startTime":2667.4730000000004,"endTime":2670.963,"body":"AI, that helps them work fast."},{"speaker":"Galen Low","startTime":2671.0530000000003,"endTime":2673.293,"body":"It's gonna make the"},{"speaker":"Galen Low","startTime":2671.0530000000003,"endTime":2673.293,"body":"communication more complicated."},{"speaker":"Galen Low","startTime":2673.293,"endTime":2674.753,"body":"It's gonna make the"},{"speaker":"Galen Low","startTime":2673.293,"endTime":2674.753,"body":"stakes much higher."},{"speaker":"Galen Low","startTime":2674.873,"endTime":2677.963,"body":"And my question to you is,"},{"speaker":"Galen Low","startTime":2674.873,"endTime":2677.963,"body":"is perhaps this notion of"},{"speaker":"Galen Low","startTime":2677.963,"endTime":2681.7230000000004,"body":"accidentally or informally"},{"speaker":"Galen Low","startTime":2677.963,"endTime":2681.7230000000004,"body":"becoming the project manager"},{"speaker":"Galen Low","startTime":2681.8430000000003,"endTime":2684.5130000000004,"body":"starting to be actually less"},{"speaker":"Galen Low","startTime":2681.8430000000003,"endTime":2684.5130000000004,"body":"of an accident and more of"},{"speaker":"Galen Low","startTime":2684.5130000000004,"endTime":2687.8030000000003,"body":"a rite of passage for all"},{"speaker":"Galen Low","startTime":2684.5130000000004,"endTime":2687.8030000000003,"body":"professionals going forward?"},{"speaker":"Stuart Taylor","startTime":2688.163,"endTime":2690.0730000000003,"body":"Well,"},{"speaker":"Stuart Taylor","startTime":2688.163,"endTime":2690.0730000000003,"body":"it wouldn't hurt them."},{"speaker":"Stuart Taylor","startTime":2691.3630000000003,"endTime":2694.9730000000004,"body":"As I said earlier, this is a"},{"speaker":"Stuart Taylor","startTime":2691.3630000000003,"endTime":2694.9730000000004,"body":"very, very useful transferable"},{"speaker":"Stuart Taylor","startTime":2694.9730000000004,"endTime":2698.1330000000003,"body":"skill, and they'll have"},{"speaker":"Stuart Taylor","startTime":2694.9730000000004,"endTime":2698.1330000000003,"body":"a much greater chance of"},{"speaker":"Stuart Taylor","startTime":2698.1330000000003,"endTime":2702.003,"body":"succeeding in all of those"},{"speaker":"Stuart Taylor","startTime":2698.1330000000003,"endTime":2702.003,"body":"endeavors by having useful"},{"speaker":"Stuart Taylor","startTime":2702.023,"endTime":2703.333,"body":"project management skills."},{"speaker":"Stuart Taylor","startTime":2703.5730000000003,"endTime":2706.2430000000004,"body":"People look at the world"},{"speaker":"Stuart Taylor","startTime":2703.5730000000003,"endTime":2706.2430000000004,"body":"at the moment and, and it's"},{"speaker":"Stuart Taylor","startTime":2706.2430000000004,"endTime":2709.143,"body":"hard to feel optimistic, you"},{"speaker":"Stuart Taylor","startTime":2706.2430000000004,"endTime":2709.143,"body":"know, unless you happen to"},{"speaker":"Stuart Taylor","startTime":2709.143,"endTime":2710.953,"body":"be running an AI startup."},{"speaker":"Stuart Taylor","startTime":2712.3630000000003,"endTime":2715.7630000000004,"body":"Everyone else you're seeing,"},{"speaker":"Stuart Taylor","startTime":2712.3630000000003,"endTime":2715.7630000000004,"body":"there's, say, geopolitical"},{"speaker":"Stuart Taylor","startTime":2715.963,"endTime":2719.983,"body":"instability, there's national"},{"speaker":"Stuart Taylor","startTime":2715.963,"endTime":2719.983,"body":"instability, questions"},{"speaker":"Stuart Taylor","startTime":2719.983,"endTime":2721.643,"body":"of self and identity."},{"speaker":"Stuart Taylor","startTime":2721.873,"endTime":2723.793,"body":"There's AI and all these things."},{"speaker":"Stuart Taylor","startTime":2725.123,"endTime":2729.913,"body":"I had a manager who, sadly,"},{"speaker":"Stuart Taylor","startTime":2725.123,"endTime":2729.913,"body":"he's not with us anymore."},{"speaker":"Stuart Taylor","startTime":2730.0130000000004,"endTime":2733.0930000000003,"body":"He unfortunately passed away a"},{"speaker":"Stuart Taylor","startTime":2730.0130000000004,"endTime":2733.0930000000003,"body":"few years ago, and I didn't know"},{"speaker":"Stuart Taylor","startTime":2733.0930000000003,"endTime":2736.453,"body":"him particularly well, but on"},{"speaker":"Stuart Taylor","startTime":2733.0930000000003,"endTime":2736.453,"body":"one occasion we went for brunch"},{"speaker":"Stuart Taylor","startTime":2736.6130000000003,"endTime":2738.5730000000003,"body":"and he gave me this perspective."},{"speaker":"Stuart Taylor","startTime":2738.5730000000003,"endTime":2741.853,"body":"I, I don't know where he picked"},{"speaker":"Stuart Taylor","startTime":2738.5730000000003,"endTime":2741.853,"body":"it up from, but I- I'll remember"},{"speaker":"Stuart Taylor","startTime":2741.853,"endTime":2745.0330000000004,"body":"him for the rest of my life"},{"speaker":"Stuart Taylor","startTime":2741.853,"endTime":2745.0330000000004,"body":"for this, which was you get"},{"speaker":"Stuart Taylor","startTime":2745.0330000000004,"endTime":2748.543,"body":"distracted by all these things"},{"speaker":"Stuart Taylor","startTime":2745.0330000000004,"endTime":2748.543,"body":"coming at you so fast, so fast."},{"speaker":"Stuart Taylor","startTime":2748.543,"endTime":2750.5730000000003,"body":"And it's like you look at"},{"speaker":"Stuart Taylor","startTime":2748.543,"endTime":2750.5730000000003,"body":"the headlines of the news"},{"speaker":"Stuart Taylor","startTime":2750.623,"endTime":2753.5730000000003,"body":"every day and you'll feel a"},{"speaker":"Stuart Taylor","startTime":2750.623,"endTime":2753.5730000000003,"body":"certain negative way usually."},{"speaker":"Stuart Taylor","startTime":2753.7430000000004,"endTime":2754.683,"body":"But take a step back."},{"speaker":"Stuart Taylor","startTime":2754.893,"endTime":2756.163,"body":"What was the headline"},{"speaker":"Stuart Taylor","startTime":2754.893,"endTime":2756.163,"body":"for the month?"},{"speaker":"Stuart Taylor","startTime":2756.333,"endTime":2757.353,"body":"Take a bigger step back."},{"speaker":"Stuart Taylor","startTime":2757.3630000000003,"endTime":2758.333,"body":"What's the headline"},{"speaker":"Stuart Taylor","startTime":2757.3630000000003,"endTime":2758.333,"body":"for the year?"},{"speaker":"Stuart Taylor","startTime":2758.3430000000003,"endTime":2761.7830000000004,"body":"If there's one headline every"},{"speaker":"Stuart Taylor","startTime":2758.3430000000003,"endTime":2761.7830000000004,"body":"year, is it saying that things"},{"speaker":"Stuart Taylor","startTime":2761.7830000000004,"endTime":2763.8430000000003,"body":"are getting better or is it"},{"speaker":"Stuart Taylor","startTime":2761.7830000000004,"endTime":2763.8430000000003,"body":"things are getting worse?"},{"speaker":"Stuart Taylor","startTime":2764.043,"endTime":2766.483,"body":"And if things are getting"},{"speaker":"Stuart Taylor","startTime":2764.043,"endTime":2766.483,"body":"worse, is it entirely worse"},{"speaker":"Stuart Taylor","startTime":2766.483,"endTime":2769.313,"body":"or is it that, are there"},{"speaker":"Stuart Taylor","startTime":2766.483,"endTime":2769.313,"body":"opportunities in there as well?"},{"speaker":"Stuart Taylor","startTime":2769.313,"endTime":2770.583,"body":"Is there something"},{"speaker":"Stuart Taylor","startTime":2769.313,"endTime":2770.583,"body":"good in there?"},{"speaker":"Stuart Taylor","startTime":2770.8430000000003,"endTime":2772.703,"body":"And keep taking"},{"speaker":"Stuart Taylor","startTime":2770.8430000000003,"endTime":2772.703,"body":"that distant view."},{"speaker":"Stuart Taylor","startTime":2773.1130000000003,"endTime":2776.0130000000004,"body":"And at the time, that"},{"speaker":"Stuart Taylor","startTime":2773.1130000000003,"endTime":2776.0130000000004,"body":"really lifted my spirits."},{"speaker":"Stuart Taylor","startTime":2776.2430000000004,"endTime":2778.5130000000004,"body":"We were just coming out"},{"speaker":"Stuart Taylor","startTime":2776.2430000000004,"endTime":2778.5130000000004,"body":"of COVID actually when I"},{"speaker":"Stuart Taylor","startTime":2778.5130000000004,"endTime":2779.333,"body":"had that brunch with him."},{"speaker":"Stuart Taylor","startTime":2779.5330000000004,"endTime":2780.4030000000002,"body":"That one stayed with me."},{"speaker":"Stuart Taylor","startTime":2780.4030000000002,"endTime":2784.443,"body":"So try to take that step"},{"speaker":"Stuart Taylor","startTime":2780.4030000000002,"endTime":2784.443,"body":"back view, and when you are"},{"speaker":"Stuart Taylor","startTime":2784.443,"endTime":2787.083,"body":"feeling a little bit distracted"},{"speaker":"Stuart Taylor","startTime":2784.443,"endTime":2787.083,"body":"by all of those external"},{"speaker":"Stuart Taylor","startTime":2787.083,"endTime":2788.7830000000004,"body":"factors, just keep doing that."},{"speaker":"Stuart Taylor","startTime":2788.953,"endTime":2792.163,"body":"And I … Even if this year"},{"speaker":"Stuart Taylor","startTime":2788.953,"endTime":2792.163,"body":"has been a bad year, the whole"},{"speaker":"Stuart Taylor","startTime":2792.1730000000002,"endTime":2795.3430000000003,"body":"decade most likely hasn't,"},{"speaker":"Stuart Taylor","startTime":2792.1730000000002,"endTime":2795.3430000000003,"body":"the whole century hasn't."},{"speaker":"Stuart Taylor","startTime":2795.693,"endTime":2797.8830000000003,"body":"So take a number of a step back."},{"speaker":"Stuart Taylor","startTime":2797.8830000000003,"endTime":2799.3430000000003,"body":"Okay, we might be in a dip."},{"speaker":"Stuart Taylor","startTime":2799.7230000000004,"endTime":2800.443,"body":"Things will improve."},{"speaker":"Galen Low","startTime":2801.077,"endTime":2802.837,"body":"I like that sort"},{"speaker":"Galen Low","startTime":2801.077,"endTime":2802.837,"body":"of zooming out perspective,"},{"speaker":"Galen Low","startTime":2802.837,"endTime":2807.0570000000002,"body":"and honestly, I think it ties"},{"speaker":"Galen Low","startTime":2802.837,"endTime":2807.0570000000002,"body":"into the idea that, yes, if you"},{"speaker":"Galen Low","startTime":2807.0570000000002,"endTime":2810.547,"body":"are given the opportunity to"},{"speaker":"Galen Low","startTime":2807.0570000000002,"endTime":2810.547,"body":"lead a project at any point in"},{"speaker":"Galen Low","startTime":2810.547,"endTime":2813.197,"body":"your career, you're going to"},{"speaker":"Galen Low","startTime":2810.547,"endTime":2813.197,"body":"learn things about leadership,"},{"speaker":"Galen Low","startTime":2813.2070000000003,"endTime":2814.907,"body":"about business, about people."},{"speaker":"Galen Low","startTime":2814.9770000000003,"endTime":2817.987,"body":"But also just there, I think"},{"speaker":"Galen Low","startTime":2814.9770000000003,"endTime":2817.987,"body":"it's also true that you'll"},{"speaker":"Galen Low","startTime":2817.987,"endTime":2820.217,"body":"learn some resiliency skills."},{"speaker":"Galen Low","startTime":2820.5170000000003,"endTime":2822.597,"body":"Maybe not a master of"},{"speaker":"Galen Low","startTime":2820.5170000000003,"endTime":2822.597,"body":"resilience, but definitely"},{"speaker":"Galen Low","startTime":2822.597,"endTime":2825.047,"body":"when you're describing"},{"speaker":"Galen Low","startTime":2822.597,"endTime":2825.047,"body":"that, I'm like, that's also"},{"speaker":"Galen Low","startTime":2825.047,"endTime":2826.237,"body":"how projects go, right?"},{"speaker":"Galen Low","startTime":2826.237,"endTime":2828.887,"body":"You know, like day by"},{"speaker":"Galen Low","startTime":2826.237,"endTime":2828.887,"body":"day it feels like a slog."},{"speaker":"Galen Low","startTime":2828.9170000000004,"endTime":2830.657,"body":"There's some terrible moments."},{"speaker":"Galen Low","startTime":2830.8770000000004,"endTime":2832.7670000000003,"body":"When you zoom out, you're"},{"speaker":"Galen Low","startTime":2830.8770000000004,"endTime":2832.7670000000003,"body":"like, \"Okay, well, there was"},{"speaker":"Galen Low","startTime":2832.7670000000003,"endTime":2835.1070000000004,"body":"this terrible section, but we"},{"speaker":"Galen Low","startTime":2832.7670000000003,"endTime":2835.1070000000004,"body":"started off on the right foot."},{"speaker":"Galen Low","startTime":2835.1070000000004,"endTime":2837.697,"body":"We'll probably end on the, on"},{"speaker":"Galen Low","startTime":2835.1070000000004,"endTime":2837.697,"body":"the right foot.\" Zoom out even"},{"speaker":"Galen Low","startTime":2837.697,"endTime":2839.2670000000003,"body":"further and you're like, \"What"},{"speaker":"Galen Low","startTime":2837.697,"endTime":2839.2670000000003,"body":"are we doing here, actually?\""},{"speaker":"Galen Low","startTime":2839.297,"endTime":2840.9370000000004,"body":"We're, like, improving lives."},{"speaker":"Galen Low","startTime":2840.9370000000004,"endTime":2844.027,"body":"Even if it's that, you know,"},{"speaker":"Galen Low","startTime":2840.9370000000004,"endTime":2844.027,"body":"auto email responder for a"},{"speaker":"Galen Low","startTime":2844.027,"endTime":2847.697,"body":"complaint in a, a customer"},{"speaker":"Galen Low","startTime":2844.027,"endTime":2847.697,"body":"support portal, that's improving"},{"speaker":"Galen Low","startTime":2847.697,"endTime":2849.0570000000002,"body":"someone's life, you know?"},{"speaker":"Galen Low","startTime":2849.097,"endTime":2851.907,"body":"Realizing that they didn't just"},{"speaker":"Galen Low","startTime":2849.097,"endTime":2851.907,"body":"check a ticket into a, a black"},{"speaker":"Galen Low","startTime":2851.907,"endTime":2853.237,"body":"hole never to be seen again."},{"speaker":"Galen Low","startTime":2853.317,"endTime":2855.347,"body":"It's establishing this"},{"speaker":"Galen Low","startTime":2853.317,"endTime":2855.347,"body":"dialogue and then, you"},{"speaker":"Galen Low","startTime":2855.347,"endTime":2857.7670000000003,"body":"know, even the sort of"},{"speaker":"Galen Low","startTime":2855.347,"endTime":2857.7670000000003,"body":"misunderstanding of scope"},{"speaker":"Galen Low","startTime":2857.907,"endTime":2862.067,"body":"was actually building better"},{"speaker":"Galen Low","startTime":2857.907,"endTime":2862.067,"body":"relationships with customers."},{"speaker":"Galen Low","startTime":2862.197,"endTime":2863.817,"body":"And you keep zooming"},{"speaker":"Galen Low","startTime":2862.197,"endTime":2863.817,"body":"out, zooming out, zooming"},{"speaker":"Galen Low","startTime":2863.817,"endTime":2865.277,"body":"out, and you're like,"},{"speaker":"Galen Low","startTime":2863.817,"endTime":2865.277,"body":"\"Actually, yeah, we're like"},{"speaker":"Galen Low","startTime":2865.2870000000003,"endTime":2868.527,"body":"progressing. We're making"},{"speaker":"Galen Low","startTime":2865.2870000000003,"endTime":2868.527,"body":"progress through projects.\""},{"speaker":"Galen Low","startTime":2868.6070000000004,"endTime":2870.9370000000004,"body":"That's me as my with my"},{"speaker":"Galen Low","startTime":2868.6070000000004,"endTime":2870.9370000000004,"body":"project management lens."},{"speaker":"Galen Low","startTime":2870.987,"endTime":2873.6070000000004,"body":"Projects are changing the"},{"speaker":"Galen Low","startTime":2870.987,"endTime":2873.6070000000004,"body":"world, but genuinely I do think"},{"speaker":"Galen Low","startTime":2873.657,"endTime":2876.737,"body":"that's true, and I think that's"},{"speaker":"Galen Low","startTime":2873.657,"endTime":2876.737,"body":"a really good perspective to"},{"speaker":"Galen Low","startTime":2876.7470000000003,"endTime":2880.447,"body":"look at it from and to actually"},{"speaker":"Galen Low","startTime":2876.7470000000003,"endTime":2880.447,"body":"embrace an opportunity if given"},{"speaker":"Galen Low","startTime":2880.507,"endTime":2881.967,"body":"the chance to lead a project."},{"speaker":"Galen Low","startTime":2881.9770000000003,"endTime":2885.0370000000003,"body":"Even if you are a VP and"},{"speaker":"Galen Low","startTime":2881.9770000000003,"endTime":2885.0370000000003,"body":"you're leading your first"},{"speaker":"Galen Low","startTime":2885.0370000000003,"endTime":2887.427,"body":"project, all of these"},{"speaker":"Galen Low","startTime":2885.0370000000003,"endTime":2887.427,"body":"things still apply, right?"},{"speaker":"Galen Low","startTime":2887.4370000000004,"endTime":2891.9170000000004,"body":"It's like pause, align, you"},{"speaker":"Galen Low","startTime":2887.4370000000004,"endTime":2891.9170000000004,"body":"know, push back where there"},{"speaker":"Galen Low","startTime":2891.9370000000004,"endTime":2893.4370000000004,"body":"are opportunities to push back."},{"speaker":"Galen Low","startTime":2893.597,"endTime":2897.297,"body":"Think about what the outcome"},{"speaker":"Galen Low","startTime":2893.597,"endTime":2897.297,"body":"is, advocate for that,"},{"speaker":"Galen Low","startTime":2897.4770000000003,"endTime":2900.4770000000003,"body":"negotiate with your team,"},{"speaker":"Galen Low","startTime":2897.4770000000003,"endTime":2900.4770000000003,"body":"support your team, make sure"},{"speaker":"Galen Low","startTime":2900.4770000000003,"endTime":2903.467,"body":"that they're realistic so that"},{"speaker":"Galen Low","startTime":2900.4770000000003,"endTime":2903.467,"body":"we can achieve these goals."},{"speaker":"Galen Low","startTime":2903.6270000000004,"endTime":2905.527,"body":"And yeah, some days are"},{"speaker":"Galen Low","startTime":2903.6270000000004,"endTime":2905.527,"body":"gonna be better than others,"},{"speaker":"Galen Low","startTime":2905.5570000000002,"endTime":2907.9170000000004,"body":"but you're gonna learn so"},{"speaker":"Galen Low","startTime":2905.5570000000002,"endTime":2907.9170000000004,"body":"much along the way, and"},{"speaker":"Galen Low","startTime":2908.087,"endTime":2909.1470000000004,"body":"maybe don't do it alone."},{"speaker":"Galen Low","startTime":2909.2470000000003,"endTime":2910.137,"body":"Maybe find a mentor."},{"speaker":"Stuart Taylor","startTime":2910.9770000000003,"endTime":2913.3770000000004,"body":"Speaking of"},{"speaker":"Stuart Taylor","startTime":2910.9770000000003,"endTime":2913.3770000000004,"body":"resilience, by the way, here's"},{"speaker":"Stuart Taylor","startTime":2913.3770000000004,"endTime":2915.867,"body":"a, a major job interview tip."},{"speaker":"Stuart Taylor","startTime":2916.027,"endTime":2919.337,"body":"If ever you find yourself in a"},{"speaker":"Stuart Taylor","startTime":2916.027,"endTime":2919.337,"body":"job interview for a PMO role,"},{"speaker":"Stuart Taylor","startTime":2919.4570000000003,"endTime":2922.277,"body":"and the very first question in"},{"speaker":"Stuart Taylor","startTime":2919.4570000000003,"endTime":2922.277,"body":"the interview is, \"Can you tell"},{"speaker":"Stuart Taylor","startTime":2922.277,"endTime":2925.347,"body":"me about a time you've had to be"},{"speaker":"Stuart Taylor","startTime":2922.277,"endTime":2925.347,"body":"resilient?\" Maybe just take that"},{"speaker":"Stuart Taylor","startTime":2925.347,"endTime":2927.827,"body":"as a hint as to what kind of"},{"speaker":"Stuart Taylor","startTime":2925.347,"endTime":2927.827,"body":"environment you're heading into."},{"speaker":"Galen Low","startTime":2929.257,"endTime":2930.3970000000004,"body":"Which"},{"speaker":"Galen Low","startTime":2929.257,"endTime":2930.3970000000004,"body":"is fair, you know?"},{"speaker":"Galen Low","startTime":2930.407,"endTime":2932.597,"body":"It's yeah, it's not easy"},{"speaker":"Galen Low","startTime":2930.407,"endTime":2932.597,"body":"work, but it's rewarding."},{"speaker":"Galen Low","startTime":2932.6870000000004,"endTime":2933.447,"body":"I think that's fair."},{"speaker":"Stuart Taylor","startTime":2933.797,"endTime":2934.567,"body":"Sometimes."},{"speaker":"Galen Low","startTime":2935.237,"endTime":2935.4770000000003,"body":"Sometimes."},{"speaker":"Galen Low","startTime":2936.027,"endTime":2937.657,"body":"Yeah, and to your point,"},{"speaker":"Galen Low","startTime":2936.027,"endTime":2937.657,"body":"sometimes it's totally"},{"speaker":"Galen Low","startTime":2937.657,"endTime":2939.677,"body":"toxic, and just watch"},{"speaker":"Galen Low","startTime":2937.657,"endTime":2939.677,"body":"out for the red flags."},{"speaker":"Stuart Taylor","startTime":2940.177,"endTime":2941.567,"body":"Okay, sometimes"},{"speaker":"Stuart Taylor","startTime":2940.177,"endTime":2941.567,"body":"you need to step back."},{"speaker":"Stuart Taylor","startTime":2941.567,"endTime":2942.847,"body":"You need to zoom out"},{"speaker":"Stuart Taylor","startTime":2941.567,"endTime":2942.847,"body":"more than a year."},{"speaker":"Galen Low","startTime":2943.547,"endTime":2943.657,"body":"Yeah."},{"speaker":"Galen Low","startTime":2943.657,"endTime":2945.4770000000003,"body":"Zoom out beyond your"},{"speaker":"Galen Low","startTime":2943.657,"endTime":2945.4770000000003,"body":"current employer."},{"speaker":"Galen Low","startTime":2947.2070000000003,"endTime":2949.027,"body":"Oh, I wonder if we"},{"speaker":"Galen Low","startTime":2947.2070000000003,"endTime":2949.027,"body":"can round out just by"},{"speaker":"Galen Low","startTime":2949.087,"endTime":2950.047,"body":"talking about the future."},{"speaker":"Galen Low","startTime":2950.097,"endTime":2951.7270000000003,"body":"You had mentioned something"},{"speaker":"Galen Low","startTime":2950.097,"endTime":2951.7270000000003,"body":"to me in the green room"},{"speaker":"Galen Low","startTime":2951.7870000000003,"endTime":2953.8070000000002,"body":"that you're gonna be making"},{"speaker":"Galen Low","startTime":2951.7870000000003,"endTime":2953.8070000000002,"body":"a bit of a shift in your"},{"speaker":"Galen Low","startTime":2953.8070000000002,"endTime":2955.657,"body":"life and in your PM career."},{"speaker":"Galen Low","startTime":2955.817,"endTime":2957.6670000000004,"body":"Can you tell us about what"},{"speaker":"Galen Low","startTime":2955.817,"endTime":2957.6670000000004,"body":"you're planning to do next"},{"speaker":"Galen Low","startTime":2957.6670000000004,"endTime":2959.7870000000003,"body":"now that the book is out,"},{"speaker":"Galen Low","startTime":2957.6670000000004,"endTime":2959.7870000000003,"body":"other than moving on to"},{"speaker":"Galen Low","startTime":2959.7870000000003,"endTime":2961.947,"body":"the sequel, and maybe why"},{"speaker":"Galen Low","startTime":2959.7870000000003,"endTime":2961.947,"body":"you're making that change?"},{"speaker":"Stuart Taylor","startTime":2962.3610000000003,"endTime":2962.991,"body":"Yeah."},{"speaker":"Stuart Taylor","startTime":2963.1710000000003,"endTime":2966.891,"body":"I'm currently planning to"},{"speaker":"Stuart Taylor","startTime":2963.1710000000003,"endTime":2966.891,"body":"leave the United Kingdom to"},{"speaker":"Stuart Taylor","startTime":2966.9010000000003,"endTime":2971.701,"body":"move to the UAE, either to Abu"},{"speaker":"Stuart Taylor","startTime":2966.9010000000003,"endTime":2971.701,"body":"Dhabi or to most likely Dubai."},{"speaker":"Stuart Taylor","startTime":2971.851,"endTime":2975.0310000000004,"body":"This was something I was"},{"speaker":"Stuart Taylor","startTime":2971.851,"endTime":2975.0310000000004,"body":"planning since the end of last"},{"speaker":"Stuart Taylor","startTime":2975.0310000000004,"endTime":2981.701,"body":"year, and I now have a visa"},{"speaker":"Stuart Taylor","startTime":2975.0310000000004,"endTime":2981.701,"body":"and residency for UAE, so I"},{"speaker":"Stuart Taylor","startTime":2981.7110000000002,"endTime":2984.991,"body":"can just stroll through their"},{"speaker":"Stuart Taylor","startTime":2981.7110000000002,"endTime":2984.991,"body":"airport now without e- even"},{"speaker":"Stuart Taylor","startTime":2984.991,"endTime":2988.221,"body":"talking to anybody because the"},{"speaker":"Stuart Taylor","startTime":2984.991,"endTime":2988.221,"body":"AI cameras will detect me and"},{"speaker":"Stuart Taylor","startTime":2988.221,"endTime":2992.2810000000004,"body":"will recognize me as a, a good"},{"speaker":"Stuart Taylor","startTime":2988.221,"endTime":2992.2810000000004,"body":"resident, and I'm allowed in."},{"speaker":"Galen Low","startTime":2992.351,"endTime":2993.1510000000003,"body":"Literally stroll in."},{"speaker":"Stuart Taylor","startTime":2993.1710000000003,"endTime":2994.9210000000003,"body":"It's a different"},{"speaker":"Stuart Taylor","startTime":2993.1710000000003,"endTime":2994.9210000000003,"body":"world out there, honestly."},{"speaker":"Stuart Taylor","startTime":2995.001,"endTime":2996.141,"body":"It's something else."},{"speaker":"Stuart Taylor","startTime":2996.451,"endTime":3002.1310000000003,"body":"But my goal there is to set up a"},{"speaker":"Stuart Taylor","startTime":2996.451,"endTime":3002.1310000000003,"body":"a PMO and assurance consultancy"},{"speaker":"Stuart Taylor","startTime":3002.231,"endTime":3006.3010000000004,"body":"service over there, helping"},{"speaker":"Stuart Taylor","startTime":3002.231,"endTime":3006.3010000000004,"body":"organizations to, firstly, to"},{"speaker":"Stuart Taylor","startTime":3006.411,"endTime":3008.7810000000004,"body":"prioritize the kind of work"},{"speaker":"Stuart Taylor","startTime":3006.411,"endTime":3008.7810000000004,"body":"that they need to really be"},{"speaker":"Stuart Taylor","startTime":3008.7810000000004,"endTime":3011.411,"body":"doing in their project space,"},{"speaker":"Stuart Taylor","startTime":3008.7810000000004,"endTime":3011.411,"body":"and then to protecting it"},{"speaker":"Stuart Taylor","startTime":3011.5510000000004,"endTime":3013.0710000000004,"body":"with effective assurance."},{"speaker":"Stuart Taylor","startTime":3013.241,"endTime":3015.431,"body":"So yeah, it's big."},{"speaker":"Galen Low","startTime":3016.2810000000004,"endTime":3016.561,"body":"Yeah."},{"speaker":"Stuart Taylor","startTime":3016.731,"endTime":3017.581,"body":"It's big risk."},{"speaker":"Stuart Taylor","startTime":3017.911,"endTime":3020.5910000000003,"body":"And ob- obviously, the events"},{"speaker":"Stuart Taylor","startTime":3017.911,"endTime":3020.5910000000003,"body":"of the last two or three"},{"speaker":"Stuart Taylor","startTime":3020.5910000000003,"endTime":3024.8610000000003,"body":"months with the the Iran war"},{"speaker":"Stuart Taylor","startTime":3020.5910000000003,"endTime":3024.8610000000003,"body":"has had an impact on that."},{"speaker":"Stuart Taylor","startTime":3025.081,"endTime":3027.521,"body":"But what can I say?"},{"speaker":"Stuart Taylor","startTime":3027.7110000000002,"endTime":3030.3010000000004,"body":"When it comes to geopolitics,"},{"speaker":"Stuart Taylor","startTime":3027.7110000000002,"endTime":3030.3010000000004,"body":"I, I've come to realize"},{"speaker":"Stuart Taylor","startTime":3030.3010000000004,"endTime":3034.431,"body":"recently I am the worst"},{"speaker":"Stuart Taylor","startTime":3030.3010000000004,"endTime":3034.431,"body":"at predicting geopolitics."},{"speaker":"Stuart Taylor","startTime":3034.4410000000003,"endTime":3036.291,"body":"I was talking to somebody"},{"speaker":"Stuart Taylor","startTime":3034.4410000000003,"endTime":3036.291,"body":"the other day about this."},{"speaker":"Stuart Taylor","startTime":3036.481,"endTime":3037.5910000000003,"body":"I get them all wrong."},{"speaker":"Stuart Taylor","startTime":3037.721,"endTime":3039.7810000000004,"body":"Honestly, I, I believed"},{"speaker":"Stuart Taylor","startTime":3037.721,"endTime":3039.7810000000004,"body":"in the weapons of mass"},{"speaker":"Stuart Taylor","startTime":3039.7810000000004,"endTime":3040.9210000000003,"body":"destruction story."},{"speaker":"Stuart Taylor","startTime":3040.971,"endTime":3042.291,"body":"So I was like with"},{"speaker":"Stuart Taylor","startTime":3040.971,"endTime":3042.291,"body":"the Iraq thing."},{"speaker":"Stuart Taylor","startTime":3042.371,"endTime":3044.701,"body":"I really thought we needed to"},{"speaker":"Stuart Taylor","startTime":3042.371,"endTime":3044.701,"body":"intervene in Libya, thought we"},{"speaker":"Stuart Taylor","startTime":3044.701,"endTime":3046.0110000000004,"body":"needed to intervene in Syria."},{"speaker":"Stuart Taylor","startTime":3046.121,"endTime":3048.6110000000003,"body":"I never thought that Russia was"},{"speaker":"Stuart Taylor","startTime":3046.121,"endTime":3048.6110000000003,"body":"gonna go into Ukraine again,"},{"speaker":"Stuart Taylor","startTime":3048.791,"endTime":3052.741,"body":"and, you know, I, I thought,"},{"speaker":"Stuart Taylor","startTime":3048.791,"endTime":3052.741,"body":"\"Well, no, Iran, the whole"},{"speaker":"Stuart Taylor","startTime":3052.741,"endTime":3053.661,"body":"thing will be over in a week.\""},{"speaker":"Stuart Taylor","startTime":3054.3410000000003,"endTime":3056.5510000000004,"body":"So I'm not gonna make"},{"speaker":"Stuart Taylor","startTime":3054.3410000000003,"endTime":3056.5510000000004,"body":"any predictions on this."},{"speaker":"Stuart Taylor","startTime":3056.581,"endTime":3059.601,"body":"This is not my area"},{"speaker":"Stuart Taylor","startTime":3056.581,"endTime":3059.601,"body":"of expertise, clearly."},{"speaker":"Stuart Taylor","startTime":3059.7110000000002,"endTime":3061.831,"body":"Perhaps I judge things on"},{"speaker":"Stuart Taylor","startTime":3059.7110000000002,"endTime":3061.831,"body":"what they should be rather"},{"speaker":"Stuart Taylor","startTime":3061.831,"endTime":3062.601,"body":"than what they shouldn't be."},{"speaker":"Stuart Taylor","startTime":3062.601,"endTime":3065.5510000000004,"body":"I don't know, but I'm not"},{"speaker":"Stuart Taylor","startTime":3062.601,"endTime":3065.5510000000004,"body":"very good at predicting that."},{"speaker":"Stuart Taylor","startTime":3065.581,"endTime":3070.0310000000004,"body":"But as things currently stand,"},{"speaker":"Stuart Taylor","startTime":3065.581,"endTime":3070.0310000000004,"body":"I have been to Dubai during"},{"speaker":"Stuart Taylor","startTime":3070.101,"endTime":3073.491,"body":"the conflict, and they seem"},{"speaker":"Stuart Taylor","startTime":3070.101,"endTime":3073.491,"body":"to be getting on with life"},{"speaker":"Stuart Taylor","startTime":3073.491,"endTime":3075.911,"body":"as normal, with the exception"},{"speaker":"Stuart Taylor","startTime":3073.491,"endTime":3075.911,"body":"of every now and again having"},{"speaker":"Stuart Taylor","startTime":3075.911,"endTime":3078.661,"body":"an alert and sometimes seeing"},{"speaker":"Stuart Taylor","startTime":3075.911,"endTime":3078.661,"body":"something flying through the"},{"speaker":"Stuart Taylor","startTime":3078.661,"endTime":3080.3010000000004,"body":"sky very fast above them."},{"speaker":"Stuart Taylor","startTime":3080.541,"endTime":3084.7610000000004,"body":"I'm optimistic for the region"},{"speaker":"Stuart Taylor","startTime":3080.541,"endTime":3084.7610000000004,"body":"and, you know, one of the"},{"speaker":"Stuart Taylor","startTime":3084.7610000000004,"endTime":3088.5310000000004,"body":"biggest drivers for me is"},{"speaker":"Stuart Taylor","startTime":3084.7610000000004,"endTime":3088.5310000000004,"body":"safety for my children and, you"},{"speaker":"Stuart Taylor","startTime":3088.5310000000004,"endTime":3090.0310000000004,"body":"know, their prospects as well."},{"speaker":"Stuart Taylor","startTime":3090.411,"endTime":3095.0510000000004,"body":"And from a project perspective,"},{"speaker":"Stuart Taylor","startTime":3090.411,"endTime":3095.0510000000004,"body":"what is really enticing about"},{"speaker":"Stuart Taylor","startTime":3095.081,"endTime":3098.911,"body":"the area, and this is perhaps"},{"speaker":"Stuart Taylor","startTime":3095.081,"endTime":3098.911,"body":"the biggest draw for me, almost"},{"speaker":"Stuart Taylor","startTime":3098.951,"endTime":3101.641,"body":"every project I've been involved"},{"speaker":"Stuart Taylor","startTime":3098.951,"endTime":3101.641,"body":"with, I'd say certainly for"},{"speaker":"Stuart Taylor","startTime":3101.641,"endTime":3105.0370000000003,"body":"the last decade, has been"},{"speaker":"Stuart Taylor","startTime":3101.641,"endTime":3105.0370000000003,"body":"focused on efficiency And"},{"speaker":"Stuart Taylor","startTime":3105.0370000000003,"endTime":3108.067,"body":"can we squeeze another penny"},{"speaker":"Stuart Taylor","startTime":3105.0370000000003,"endTime":3108.067,"body":"out of this pound, you know?"},{"speaker":"Stuart Taylor","startTime":3108.067,"endTime":3113.427,"body":"And over there, the focus is"},{"speaker":"Stuart Taylor","startTime":3108.067,"endTime":3113.427,"body":"on growth and expansion and"},{"speaker":"Stuart Taylor","startTime":3113.697,"endTime":3116.9770000000003,"body":"let's go and do this crazy"},{"speaker":"Stuart Taylor","startTime":3113.697,"endTime":3116.9770000000003,"body":"thing and well, you know."},{"speaker":"Stuart Taylor","startTime":3117.1470000000004,"endTime":3119.3070000000002,"body":"They built a city on"},{"speaker":"Stuart Taylor","startTime":3117.1470000000004,"endTime":3119.3070000000002,"body":"spectacle over there."},{"speaker":"Stuart Taylor","startTime":3119.3070000000002,"endTime":3119.347,"body":"Right, right."},{"speaker":"Stuart Taylor","startTime":3119.527,"endTime":3121.817,"body":"Now they're thinking about"},{"speaker":"Stuart Taylor","startTime":3119.527,"endTime":3121.817,"body":"trying to integrate the whole"},{"speaker":"Stuart Taylor","startTime":3121.827,"endTime":3123.827,"body":"city 'cause at the moment"},{"speaker":"Stuart Taylor","startTime":3121.827,"endTime":3123.827,"body":"they've got all these traffic"},{"speaker":"Stuart Taylor","startTime":3123.827,"endTime":3127.027,"body":"problems and because I, I"},{"speaker":"Stuart Taylor","startTime":3123.827,"endTime":3127.027,"body":"think they didn't expect it"},{"speaker":"Stuart Taylor","startTime":3127.027,"endTime":3128.797,"body":"to be so successful so fast."},{"speaker":"Stuart Taylor","startTime":3128.967,"endTime":3131.8570000000004,"body":"So they're trying to"},{"speaker":"Stuart Taylor","startTime":3128.967,"endTime":3131.8570000000004,"body":"build communities fast"},{"speaker":"Stuart Taylor","startTime":3131.8570000000004,"endTime":3132.567,"body":"enough to keep up."},{"speaker":"Stuart Taylor","startTime":3132.577,"endTime":3134.8770000000004,"body":"They're, they're now s-"},{"speaker":"Stuart Taylor","startTime":3132.577,"endTime":3134.8770000000004,"body":"decided they're gonna build"},{"speaker":"Stuart Taylor","startTime":3134.8770000000004,"endTime":3138.027,"body":"a new airport there that's"},{"speaker":"Stuart Taylor","startTime":3134.8770000000004,"endTime":3138.027,"body":"gonna … The, the airport on"},{"speaker":"Stuart Taylor","startTime":3138.027,"endTime":3142.7470000000003,"body":"its own, when it's opened, is"},{"speaker":"Stuart Taylor","startTime":3138.027,"endTime":3142.7470000000003,"body":"going to employ 400,000 people."},{"speaker":"Galen Low","startTime":3142.8970000000004,"endTime":3143.547,"body":"Wow."},{"speaker":"Stuart Taylor","startTime":3144.257,"endTime":3144.487,"body":"I know."},{"speaker":"Stuart Taylor","startTime":3144.5170000000003,"endTime":3146.4570000000003,"body":"That's a city in its"},{"speaker":"Stuart Taylor","startTime":3144.5170000000003,"endTime":3146.4570000000003,"body":"own right, isn't it?"},{"speaker":"Galen Low","startTime":3146.547,"endTime":3147.047,"body":"Right."},{"speaker":"Stuart Taylor","startTime":3147.317,"endTime":3150.847,"body":"It's the ambition"},{"speaker":"Stuart Taylor","startTime":3147.317,"endTime":3150.847,"body":"and the drive over there,"},{"speaker":"Stuart Taylor","startTime":3150.847,"endTime":3152.7470000000003,"body":"and when I've been there and"},{"speaker":"Stuart Taylor","startTime":3150.847,"endTime":3152.7470000000003,"body":"I've met the people who are"},{"speaker":"Stuart Taylor","startTime":3152.7470000000003,"endTime":3156.2670000000003,"body":"there, project professionals,"},{"speaker":"Stuart Taylor","startTime":3152.7470000000003,"endTime":3156.2670000000003,"body":"I met some people from a"},{"speaker":"Stuart Taylor","startTime":3156.277,"endTime":3158.947,"body":"really nice project community"},{"speaker":"Stuart Taylor","startTime":3156.277,"endTime":3158.947,"body":"over there as well, and just"},{"speaker":"Stuart Taylor","startTime":3159.067,"endTime":3161.947,"body":"entrepreneurs, people who are"},{"speaker":"Stuart Taylor","startTime":3159.067,"endTime":3161.947,"body":"just trying to make a success."},{"speaker":"Stuart Taylor","startTime":3162.197,"endTime":3166.137,"body":"Such a positive attitude to"},{"speaker":"Stuart Taylor","startTime":3162.197,"endTime":3166.137,"body":"the point that it's infectious."},{"speaker":"Stuart Taylor","startTime":3166.257,"endTime":3169.177,"body":"And then as I said before,"},{"speaker":"Stuart Taylor","startTime":3166.257,"endTime":3169.177,"body":"surround yourself with people"},{"speaker":"Stuart Taylor","startTime":3169.2470000000003,"endTime":3172.597,"body":"that you want to be like,"},{"speaker":"Stuart Taylor","startTime":3169.2470000000003,"endTime":3172.597,"body":"and you'll be more like that."},{"speaker":"Stuart Taylor","startTime":3172.817,"endTime":3176.059,"body":"So Optimism, growth, adventure."},{"speaker":"Stuart Taylor","startTime":3176.3190000000004,"endTime":3178.079,"body":"At this point in my life,"},{"speaker":"Stuart Taylor","startTime":3176.3190000000004,"endTime":3178.079,"body":"maybe, you know, I'm looking"},{"speaker":"Stuart Taylor","startTime":3178.079,"endTime":3179.1690000000003,"body":"forward to that next adventure."},{"speaker":"Stuart Taylor","startTime":3179.409,"endTime":3179.989,"body":"There you go."},{"speaker":"Stuart Taylor","startTime":3179.9990000000003,"endTime":3181.9190000000003,"body":"So hopefully that'll"},{"speaker":"Stuart Taylor","startTime":3179.9990000000003,"endTime":3181.9190000000003,"body":"be a successful one."},{"speaker":"Stuart Taylor","startTime":3182.139,"endTime":3185.3190000000004,"body":"And yes, it will be a project"},{"speaker":"Stuart Taylor","startTime":3182.139,"endTime":3185.3190000000004,"body":"even though nobody said it was."},{"speaker":"Galen Low","startTime":3187.549,"endTime":3188.369,"body":"There you go."},{"speaker":"Galen Low","startTime":3188.369,"endTime":3188.4590000000003,"body":"There you go."},{"speaker":"Galen Low","startTime":3188.4590000000003,"endTime":3190.599,"body":"I mean, you know, that's"},{"speaker":"Galen Low","startTime":3188.4590000000003,"endTime":3190.599,"body":"evidence to me that if you"},{"speaker":"Galen Low","startTime":3190.599,"endTime":3192.7690000000002,"body":"have the opportunity to start"},{"speaker":"Galen Low","startTime":3190.599,"endTime":3192.7690000000002,"body":"being a project manager and get"},{"speaker":"Galen Low","startTime":3192.7690000000002,"endTime":3195.529,"body":"really good at it, eventually"},{"speaker":"Galen Low","startTime":3192.7690000000002,"endTime":3195.529,"body":"you get to pick the projects,"},{"speaker":"Galen Low","startTime":3195.6290000000004,"endTime":3199.1890000000003,"body":"and it doesn't have to be"},{"speaker":"Galen Low","startTime":3195.6290000000004,"endTime":3199.1890000000003,"body":"the, you know, maybe boring,"},{"speaker":"Galen Low","startTime":3199.1890000000003,"endTime":3202.239,"body":"soul-sucking, operational"},{"speaker":"Galen Low","startTime":3199.1890000000003,"endTime":3202.239,"body":"efficiency transformations."},{"speaker":"Galen Low","startTime":3202.279,"endTime":3205.4190000000003,"body":"It, you know, there's projects"},{"speaker":"Galen Low","startTime":3202.279,"endTime":3205.4190000000003,"body":"out there creating net new"},{"speaker":"Galen Low","startTime":3205.429,"endTime":3208.199,"body":"things, driving innovation, and"},{"speaker":"Galen Low","startTime":3205.429,"endTime":3208.199,"body":"improving lives, and that is"},{"speaker":"Galen Low","startTime":3208.199,"endTime":3212.1490000000003,"body":"something that folks anywhere"},{"speaker":"Galen Low","startTime":3208.199,"endTime":3212.1490000000003,"body":"in their career who become a"},{"speaker":"Galen Low","startTime":3212.1490000000003,"endTime":3214.969,"body":"project manager or who start"},{"speaker":"Galen Low","startTime":3212.1490000000003,"endTime":3214.969,"body":"leading projects can get"},{"speaker":"Galen Low","startTime":3214.969,"endTime":3216.449,"body":"themselves stuck into as well."},{"speaker":"Stuart Taylor","startTime":3216.789,"endTime":3217.1490000000003,"body":"Yeah."},{"speaker":"Stuart Taylor","startTime":3217.2290000000003,"endTime":3220.509,"body":"I mean, don't get me wrong,"},{"speaker":"Stuart Taylor","startTime":3217.2290000000003,"endTime":3220.509,"body":"with efficiency-based projects,"},{"speaker":"Stuart Taylor","startTime":3220.6890000000003,"endTime":3222.3990000000003,"body":"there's still something"},{"speaker":"Stuart Taylor","startTime":3220.6890000000003,"endTime":3222.3990000000003,"body":"to get excited about, and"},{"speaker":"Stuart Taylor","startTime":3222.3990000000003,"endTime":3224.699,"body":"there's still things to be"},{"speaker":"Stuart Taylor","startTime":3222.3990000000003,"endTime":3224.699,"body":"interested in, but it's…"},{"speaker":"Stuart Taylor","startTime":3225.509,"endTime":3228.6890000000003,"body":"What's been missing from my"},{"speaker":"Stuart Taylor","startTime":3225.509,"endTime":3228.6890000000003,"body":"career so far, maybe the book"},{"speaker":"Stuart Taylor","startTime":3228.789,"endTime":3231.0690000000004,"body":"itself might contribute a"},{"speaker":"Stuart Taylor","startTime":3228.789,"endTime":3231.0690000000004,"body":"little bit towards filling"},{"speaker":"Stuart Taylor","startTime":3231.0690000000004,"endTime":3234.699,"body":"this gap for me, is the"},{"speaker":"Stuart Taylor","startTime":3231.0690000000004,"endTime":3234.699,"body":"ongoing legacy project."},{"speaker":"Stuart Taylor","startTime":3234.909,"endTime":3239.849,"body":"I applied to be a part of the"},{"speaker":"Stuart Taylor","startTime":3234.909,"endTime":3239.849,"body":"London Olympics project team,"},{"speaker":"Stuart Taylor","startTime":3239.869,"endTime":3241.909,"body":"but I was- Cool … too early"},{"speaker":"Stuart Taylor","startTime":3239.869,"endTime":3241.909,"body":"in my career at the time."},{"speaker":"Stuart Taylor","startTime":3242.1890000000003,"endTime":3244.389,"body":"I didn't even get a reply,"},{"speaker":"Stuart Taylor","startTime":3242.1890000000003,"endTime":3244.389,"body":"let alone a rejection."},{"speaker":"Stuart Taylor","startTime":3246.3190000000004,"endTime":3249.809,"body":"And I really felt that I missed"},{"speaker":"Stuart Taylor","startTime":3246.3190000000004,"endTime":3249.809,"body":"out on that because that had"},{"speaker":"Stuart Taylor","startTime":3249.809,"endTime":3251.299,"body":"a, quite a legacy in London."},{"speaker":"Stuart Taylor","startTime":3251.449,"endTime":3254.409,"body":"And, you know, rather than"},{"speaker":"Stuart Taylor","startTime":3251.449,"endTime":3254.409,"body":"just go chasing Olympics around"},{"speaker":"Stuart Taylor","startTime":3254.409,"endTime":3256.579,"body":"the world, applying the next"},{"speaker":"Stuart Taylor","startTime":3254.409,"endTime":3256.579,"body":"thing that came along was the"},{"speaker":"Stuart Taylor","startTime":3256.579,"endTime":3259.509,"body":"creation of a new bank, and that"},{"speaker":"Stuart Taylor","startTime":3256.579,"endTime":3259.509,"body":"project ended up being canceled."},{"speaker":"Stuart Taylor","startTime":3259.509,"endTime":3261.259,"body":"That was the one where,"},{"speaker":"Stuart Taylor","startTime":3259.509,"endTime":3261.259,"body":"where I mentioned earlier"},{"speaker":"Stuart Taylor","startTime":3261.259,"endTime":3263.469,"body":"where somebody just said,"},{"speaker":"Stuart Taylor","startTime":3261.259,"endTime":3263.469,"body":"\"No, it's too difficult."},{"speaker":"Stuart Taylor","startTime":3263.639,"endTime":3266.039,"body":"We're walking away,\" and"},{"speaker":"Stuart Taylor","startTime":3263.639,"endTime":3266.039,"body":"then everybody got let go."},{"speaker":"Stuart Taylor","startTime":3266.329,"endTime":3269.219,"body":"So I want that kind of a legacy"},{"speaker":"Stuart Taylor","startTime":3266.329,"endTime":3269.219,"body":"project, and until then, it's"},{"speaker":"Stuart Taylor","startTime":3269.219,"endTime":3270.159,"body":"gonna have to be the books."},{"speaker":"Stuart Taylor","startTime":3270.1690000000003,"endTime":3272.289,"body":"The books are gonna have to be"},{"speaker":"Stuart Taylor","startTime":3270.1690000000003,"endTime":3272.289,"body":"my legacy or my YouTube channel,"},{"speaker":"Stuart Taylor","startTime":3272.5190000000002,"endTime":3273.679,"body":"but especially the books."},{"speaker":"Galen Low","startTime":3274.449,"endTime":3275.039,"body":"There you go."},{"speaker":"Galen Low","startTime":3275.179,"endTime":3277.679,"body":"I like that sort of drive"},{"speaker":"Galen Low","startTime":3275.179,"endTime":3277.679,"body":"to make a difference, and"},{"speaker":"Galen Low","startTime":3277.809,"endTime":3281.1090000000004,"body":"honestly, the optimism, too,"},{"speaker":"Galen Low","startTime":3277.809,"endTime":3281.1090000000004,"body":"of just finding silver lining"},{"speaker":"Galen Low","startTime":3281.1490000000003,"endTime":3284.559,"body":"in every opportunity until"},{"speaker":"Galen Low","startTime":3281.1490000000003,"endTime":3284.559,"body":"you find the ones that you're"},{"speaker":"Galen Low","startTime":3284.559,"endTime":3285.299,"body":"really passionate about."},{"speaker":"Stuart Taylor","startTime":3285.9590000000003,"endTime":3288.099,"body":"Yeah, absolutely,"},{"speaker":"Stuart Taylor","startTime":3285.9590000000003,"endTime":3288.099,"body":"and I'd say that's an important"},{"speaker":"Stuart Taylor","startTime":3288.1090000000004,"endTime":3291.3790000000004,"body":"mindset for anybody in our"},{"speaker":"Stuart Taylor","startTime":3288.1090000000004,"endTime":3291.3790000000004,"body":"profession because you'll get"},{"speaker":"Stuart Taylor","startTime":3291.3790000000004,"endTime":3293.8190000000004,"body":"the bad days, but, but they're,"},{"speaker":"Stuart Taylor","startTime":3291.3790000000004,"endTime":3293.8190000000004,"body":"they're gonna come along."},{"speaker":"Stuart Taylor","startTime":3293.8190000000004,"endTime":3294.489,"body":"You can count on it."},{"speaker":"Stuart Taylor","startTime":3294.7290000000003,"endTime":3296.029,"body":"There's a technique"},{"speaker":"Stuart Taylor","startTime":3294.7290000000003,"endTime":3296.029,"body":"called… I, I don't know"},{"speaker":"Stuart Taylor","startTime":3296.029,"endTime":3298.3390000000004,"body":"if you've heard about this,"},{"speaker":"Stuart Taylor","startTime":3296.029,"endTime":3298.3390000000004,"body":"the cookie jar technique."},{"speaker":"Galen Low","startTime":3298.4990000000003,"endTime":3298.8790000000004,"body":"I haven't."},{"speaker":"Stuart Taylor","startTime":3298.9590000000003,"endTime":3300.949,"body":"So whenever"},{"speaker":"Stuart Taylor","startTime":3298.9590000000003,"endTime":3300.949,"body":"something good happens,"},{"speaker":"Stuart Taylor","startTime":3301.0190000000002,"endTime":3303.009,"body":"and whenever somebody gives"},{"speaker":"Stuart Taylor","startTime":3301.0190000000002,"endTime":3303.009,"body":"you a compliment or says,"},{"speaker":"Stuart Taylor","startTime":3303.009,"endTime":3304.639,"body":"\"Well done on that piece"},{"speaker":"Stuart Taylor","startTime":3303.009,"endTime":3304.639,"body":"of work,\" or you have…"},{"speaker":"Stuart Taylor","startTime":3304.8390000000004,"endTime":3307.5690000000004,"body":"In all of our relationships,"},{"speaker":"Stuart Taylor","startTime":3304.8390000000004,"endTime":3307.5690000000004,"body":"we have multiple transactions,"},{"speaker":"Stuart Taylor","startTime":3307.699,"endTime":3310.579,"body":"hundreds of them every day,"},{"speaker":"Stuart Taylor","startTime":3307.699,"endTime":3310.579,"body":"and when they go well, when"},{"speaker":"Stuart Taylor","startTime":3310.7090000000003,"endTime":3314.159,"body":"you get that positive one,"},{"speaker":"Stuart Taylor","startTime":3310.7090000000003,"endTime":3314.159,"body":"make a note of it somewhere."},{"speaker":"Stuart Taylor","startTime":3314.4590000000003,"endTime":3317.1690000000003,"body":"Keep track of it somewhere"},{"speaker":"Stuart Taylor","startTime":3314.4590000000003,"endTime":3317.1690000000003,"body":"because when that miserable"},{"speaker":"Stuart Taylor","startTime":3317.179,"endTime":3319.699,"body":"day comes along, you can then"},{"speaker":"Stuart Taylor","startTime":3317.179,"endTime":3319.699,"body":"reach into the cookie jar,"},{"speaker":"Stuart Taylor","startTime":3319.869,"endTime":3321.559,"body":"and you can take one of those."},{"speaker":"Galen Low","startTime":3321.6890000000003,"endTime":3322.159,"body":"I see."},{"speaker":"Stuart Taylor","startTime":3322.3390000000004,"endTime":3324.409,"body":"And it's not"},{"speaker":"Stuart Taylor","startTime":3322.3390000000004,"endTime":3324.409,"body":"some bizarre affirmation"},{"speaker":"Stuart Taylor","startTime":3324.409,"endTime":3326.3390000000004,"body":"you're making into the mirror"},{"speaker":"Stuart Taylor","startTime":3324.409,"endTime":3326.3390000000004,"body":"to, telling yourself that"},{"speaker":"Stuart Taylor","startTime":3326.349,"endTime":3327.4790000000003,"body":"you, you are a good person."},{"speaker":"Stuart Taylor","startTime":3327.4790000000003,"endTime":3329.4590000000003,"body":"It's somebody else"},{"speaker":"Stuart Taylor","startTime":3327.4790000000003,"endTime":3329.4590000000003,"body":"has shared that."},{"speaker":"Stuart Taylor","startTime":3329.7090000000003,"endTime":3331.949,"body":"There's a, a success that you"},{"speaker":"Stuart Taylor","startTime":3329.7090000000003,"endTime":3331.949,"body":"can point and say, \"Yeah, and"},{"speaker":"Stuart Taylor","startTime":3331.949,"endTime":3334.279,"body":"you know what? I'm having a bad"},{"speaker":"Stuart Taylor","startTime":3331.949,"endTime":3334.279,"body":"day on this at the moment, but"},{"speaker":"Stuart Taylor","startTime":3334.279,"endTime":3336.869,"body":"look what I accomplished before,"},{"speaker":"Stuart Taylor","startTime":3334.279,"endTime":3336.869,"body":"which I completely forgot"},{"speaker":"Stuart Taylor","startTime":3336.8990000000003,"endTime":3337.976,"body":"about until I just pulled-\""},{"speaker":"Stuart Taylor","startTime":3338.0260000000003,"endTime":3338.9260000000004,"body":"Fill the cookie jar."},{"speaker":"Galen Low","startTime":3339.306,"endTime":3339.916,"body":"I like that."},{"speaker":"Galen Low","startTime":3340.0060000000003,"endTime":3340.626,"body":"There you go."},{"speaker":"Galen Low","startTime":3340.9660000000003,"endTime":3343.376,"body":"Stuart, thank you so much for"},{"speaker":"Galen Low","startTime":3340.9660000000003,"endTime":3343.376,"body":"spending the time with me today."},{"speaker":"Galen Low","startTime":3343.456,"endTime":3344.9860000000003,"body":"For folks who want to"},{"speaker":"Galen Low","startTime":3343.456,"endTime":3344.9860000000003,"body":"learn more about you,"},{"speaker":"Galen Low","startTime":3345.0060000000003,"endTime":3347.0660000000003,"body":"your book, your YouTube"},{"speaker":"Galen Low","startTime":3345.0060000000003,"endTime":3347.0660000000003,"body":"channel, where can they go?"},{"speaker":"Stuart Taylor","startTime":3347.246,"endTime":3347.806,"body":"Okay."},{"speaker":"Stuart Taylor","startTime":3347.9660000000003,"endTime":3350.456,"body":"Amazon for the book, \"Becoming"},{"speaker":"Stuart Taylor","startTime":3347.9660000000003,"endTime":3350.456,"body":"The Project Manager\"."},{"speaker":"Stuart Taylor","startTime":3350.456,"endTime":3353.0660000000003,"body":"I've got a YouTube channel,"},{"speaker":"Stuart Taylor","startTime":3350.456,"endTime":3353.0660000000003,"body":"which is now called Stuart"},{"speaker":"Stuart Taylor","startTime":3353.1360000000004,"endTime":3354.246,"body":"Taylor Project Management."},{"speaker":"Stuart Taylor","startTime":3354.536,"endTime":3358.6560000000004,"body":"And if, if you're thinking about"},{"speaker":"Stuart Taylor","startTime":3354.536,"endTime":3358.6560000000004,"body":"working with me in London or"},{"speaker":"Stuart Taylor","startTime":3358.6560000000004,"endTime":3361.0860000000002,"body":"Dubai go to influentialpmo.com."},{"speaker":"Stuart Taylor","startTime":3361.0860000000002,"endTime":3362.996,"body":"And I'm on LinkedIn"},{"speaker":"Stuart Taylor","startTime":3361.0860000000002,"endTime":3362.996,"body":"all the time."},{"speaker":"Galen Low","startTime":3363.0860000000002,"endTime":3363.596,"body":"Yeah, of course."},{"speaker":"Galen Low","startTime":3363.596,"endTime":3363.786,"body":"Yeah."},{"speaker":"Galen Low","startTime":3363.786,"endTime":3364.166,"body":"There you go."},{"speaker":"Galen Low","startTime":3364.166,"endTime":3364.536,"body":"Yes."},{"speaker":"Galen Low","startTime":3367.056,"endTime":3368.9860000000003,"body":"Yes you know, again,"},{"speaker":"Galen Low","startTime":3367.056,"endTime":3368.9860000000003,"body":"congrats on the book."},{"speaker":"Galen Low","startTime":3368.996,"endTime":3372.0060000000003,"body":"It's been topping a lot"},{"speaker":"Galen Low","startTime":3368.996,"endTime":3372.0060000000003,"body":"of lists of best-selling"},{"speaker":"Galen Low","startTime":3372.016,"endTime":3372.9860000000003,"body":"project management books."},{"speaker":"Galen Low","startTime":3373.0460000000003,"endTime":3374.916,"body":"Good luck to you in"},{"speaker":"Galen Low","startTime":3373.0460000000003,"endTime":3374.916,"body":"Dubai, and thank you for"},{"speaker":"Galen Low","startTime":3374.916,"endTime":3375.5660000000003,"body":"sharing your insights."},{"speaker":"Stuart Taylor","startTime":3375.9060000000004,"endTime":3376.5860000000002,"body":"Thank you so much."},{"speaker":"Stuart Taylor","startTime":3376.5860000000002,"endTime":3377.876,"body":"It's been a real"},{"speaker":"Stuart Taylor","startTime":3376.5860000000002,"endTime":3377.876,"body":"pleasure to talk to you."},{"speaker":"Galen Low","startTime":3378.1960000000004,"endTime":3378.7760000000003,"body":"All right, folks."},{"speaker":"Galen Low","startTime":3378.806,"endTime":3380.7360000000003,"body":"That's it for today's"},{"speaker":"Galen Low","startTime":3378.806,"endTime":3380.7360000000003,"body":"episode of the Digital"},{"speaker":"Galen Low","startTime":3380.7560000000003,"endTime":3381.896,"body":"Project Manager Podcast."},{"speaker":"Galen Low","startTime":3382.186,"endTime":3383.996,"body":"If you enjoyed this"},{"speaker":"Galen Low","startTime":3382.186,"endTime":3383.996,"body":"conversation, make sure to"},{"speaker":"Galen Low","startTime":3383.996,"endTime":3386.146,"body":"subscribe wherever you're"},{"speaker":"Galen Low","startTime":3383.996,"endTime":3386.146,"body":"listening, and if you want"},{"speaker":"Galen Low","startTime":3386.146,"endTime":3388.5460000000003,"body":"even more tactical insights,"},{"speaker":"Galen Low","startTime":3386.146,"endTime":3388.5460000000003,"body":"case studies, and playbooks,"},{"speaker":"Galen Low","startTime":3388.8360000000002,"endTime":3392.206,"body":"create a free account with us"},{"speaker":"Galen Low","startTime":3388.8360000000002,"endTime":3392.206,"body":"at thedigitalprojectmanager.com."},{"speaker":"Galen Low","startTime":3392.646,"endTime":3394.556,"body":"Until next time,"},{"speaker":"Galen Low","startTime":3392.646,"endTime":3394.556,"body":"thanks for listening."}]}