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How Project Leaders Can Close The Trust Gap In AI-Powered Projects

The Digital Project Manager

Chapters
0:00
Opening & Big Question
4:13
Clinicians’ Fears: Connection and Accountability
9:58
What’s at Stake with AI Adoption
13:42
Equity, Access, and Workflow Fit
17:31
Building Trust Across the Ecosystem
23:26
The PM’s Role: Translator and Strategist
30:27
From Taskmaster to Outcome Leader
35:36
Maturity Path for Project Managers
41:42
Staying Close to Users Post‑Launch
45:50
Pivoting Into Healthcare Projects
The Digital Project Manager
How Project Leaders Can Close The Trust Gap In AI-Powered Projects
Oct 08, 2025
Galen Low

AI has the potential to revolutionize healthcare—but it’s not just about smart algorithms or automated diagnoses. It’s about earning trust in high-stakes environments where lives are on the line. Galen sits down with David Doan, Director at Kyndryl and former registered nurse, to explore how delivery leaders can navigate the clinical, technological, and ethical challenges of implementing AI in healthcare.

From preserving human judgment and connection to aligning regulators, executives, and frontline clinicians, this conversation digs into the realities of AI-powered healthcare delivery—and what project leaders can do to make it actually work.

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