When is the right time to hire an AI leader, and what do they actually do once they’re in the door? In this episode, Galen Low sits down with Tim Fisher, VP of AI at Black & White Zebra, to unpack the real-world impact of AI leadership roles. Together they explore the tension between hype and practicality, the mix of skills needed to bridge tech, business, and people, and why AI leadership is less about flashy experiments and more about building trust, change readiness, and operational maturity.

Tim shares candid insights from his own path into the role, offering a grounded look at how organizations can approach AI without losing sight of their business goals—or their people. If you’ve ever wondered whether a VP of AI is a made-up job, or how AI leadership can actually smooth project delivery, this conversation is for you.

AI is not eating all the jobs—but the story is more nuanced than the headlines suggest. In this episode, Galen Low sits down with Jim Iyoob (President of ETS Labs, CCO at Etech Global Services) and Manu Dwievedi (AVP at ETS Labs) to cut through the noise around large-scale AI transformation in customer experience. Together, they unpack what’s really happening in call centers worldwide, why AI is more about augmentation than replacement, and how organizations can implement AI without breaking the customer or employee experience.

From pragmatic strategies to leadership-level insights, this conversation tackles the real challenges of AI change management: how to start small, get quick wins, and bring people along for the journey. Whether you’re leading a CX transformation or navigating an AI project in any industry, you’ll leave with concrete strategies to make AI work for your team instead of against them.

Resources from this episode:

• Join DPM Membership
• Subscribe to the newsletter to get our latest articles and podcasts
• Connect with Jim and Manu on LinkedIn
• Check out ETS Labs and Etech Global Services

How do you know if you’re tracking the right project metrics—or if you’ve been chasing the wrong numbers all along? In this episode, Galen sits down with Lior Gerson, Co-founder & CEO of TargetBoard.ai, to unpack how AI is reshaping KPI management and why aligning metrics with business strategy is the real game-changer.

Together, they explore how project leaders can move beyond legacy metrics like velocity and utilization to focus on measures that truly drive impact. From tackling cultural mismatches around KPIs, to building real-time forecasting models, to leveraging AI for smarter, faster reporting—this is a conversation about cutting through the noise and making metrics meaningful.

Resources from this episode:

• Join DPM Membership
• Subscribe to the newsletter to get our latest articles and podcasts
• Connect with Lior on LinkedIn
• Check out TargetBoard.ai
• When the Old, and the New Metrics Fail – Jim Highsmith

In this episode, Galen Low sits down with Brian Kessman of Lodestar Agency Consulting to tackle a big question: is AI finally the deathblow to billable hours? Brian argues yes—and not because AI “broke” the model, but because it’s exposed just how misaligned hourly billing has always been with the real value agencies deliver. Instead of rewarding efficiency and innovation, time-based pricing incentivizes dragging things out and commoditizes expertise. The real shift, Brian says, isn’t just about swapping billing methods—it’s about fundamentally rethinking what you sell, how you position it, and how you prove its impact.

They dig into the Agency Value Model—a framework for moving from selling time to selling outcomes. Brian explains how to define your best-fit clients, identify their high-value problems, and design structured solutions that command higher prices while delivering measurable impact. Along the way, they unpack how to navigate the “race to the bottom” fueled by AI, nearshoring, and automation; why confidence in your positioning can help you turn away misaligned clients; and how to operationalize repeatable, scalable value delivery without falling back into chaos.

Resources from this episode:

• Join DPM Membership
• Subscribe to the newsletter to get our latest articles and podcasts
• Connect with Brian on LinkedIn
• Check out Lodestar Agency Consulting
• Value Model Assessment
• Agencies building business models around AI offerings:
  • Go Supergood — an AI-native creative agency
  • Silverside.ai — an AI innovation lab
  • Skeptic™ by Known — uses machine learning and artificial intelligence to deploy rapid scientific experimentation and persistent optimization
  • Jellyfish — social media AI agents
  • Magnolia by Newfangled — is an AI-powered strategic planner
  • Content Symphony

AI is transforming the creative workflow—but not in the ways we first expected. In this conversation with Galen Low, creative and PM leaders Sara Fisher, Sara Doubleday, and Greg Storey talk through the practical and philosophical implications of AI’s growing role in creative work. This isn’t about flashy tools or end-to-end automation. It’s about realigning how teams work, communicate value, and preserve the human essence in their process.

From misinformed client expectations to the strategic reframing of creative outputs, the panel explores how project leaders and creatives can use AI to amplify their strengths rather than replace them. Spoiler: there’s still no shortcut for trust, authenticity, or thoughtful strategy.

Resources from this episode:

• Join DPM Membership
• Subscribe to the newsletter to get our latest articles and podcasts
• Connect with Sara Fisher, Sara Doubleday, and Greg Storey on LinkedIn
• Check out Vye and Seer Interactive
• Check out Greg’s book – “Creative Intelligence: Don’t Ask AI, Think With AI”

Navigating a career in project management today means wrestling with more than just Gantt charts and stakeholder standups—it means making high-stakes decisions about your salary, your specialization, and what brings you meaning at work. In this panel episode, Kelsey Alpaio brings together PM thought leaders Ben Chan, Mackenzie Dysart, and Elizabeth Harrin for a candid conversation on how to design your PM career with both pay and purpose in mind.

Together, they unpack fresh data from DPM’s 2025 Salary Guide and tackle some of the most pressing questions PMs are facing right now: Should you specialize or stay a generalist? When do certifications actually help? Is it ever too late to take control of your career? And how do you make confident moves when AI and automation are reshaping the role in real time? This is a jam-packed episode full of tactical tools, honest reflections, and grounded advice for anyone looking to take the reins of their project career.

Resources from this episode:

• Join DPM Membership
• Subscribe to the newsletter to get our latest articles and podcasts
• Connect with Ben, Mackenzie, and Elizabeth on LinkedIn
• Check out Thoughtworks and Rebel’s Guide to Project Management
• Organized Chaos Café – Ben’s podcast
• Managing Multiple Projects – Elizabeth’s book

When it comes to getting paid what you’re worth, project managers in 2025 are facing a unique challenge: job switching no longer guarantees a big raise, and most PMs are staying put—even if they feel underpaid. So what now? In this episode, Kelsey Alpaio sits down with Mukhtar Kadiri, Pam Butkowski, and Elaina Martinez to talk real strategies for negotiating a raise where you are—with confidence, clarity, and without burning bridges.

You’ll hear honest takes on why PMs feel undercompensated, how the market has shifted, and what leaders actually want to hear in raise conversations. From mapping your invisible impact to understanding company timing cycles and navigating tough “no’s,” this panel brings practical, actionable insights for anyone ready to make the ask—and get results.

Resources from this episode:

• Join DPM Membership
• Subscribe to the newsletter to get our latest articles and podcasts
• Connect with Mukhtar, Pam, and Elaina on LinkedIn
• Check out WorkTipsPro and Horizontal Digital

Navigating job interviews as a project manager can feel like walking through a minefield of unpredictable questions. In this episode of The Retro, Kelsey sits down with Kayla Quijas—a senior PM and certified career coach—to unpack how to tackle curveball questions with poise and purpose. From candy bar hypotheticals to high-stakes stakeholder slip-ups, Kayla shares actionable frameworks that help PMs answer tough questions with clarity, honesty, and a whole lot of confidence.

They dive deep into how interviews aren’t just about your resume—they’re about how you think, lead, and adapt under pressure. Whether you’re pivoting into PM from another field, trying to land your first role, or just looking to sharpen your interview game, this conversation offers the tools to prep smarter, answer authentically, and leave a lasting impression.

Resources from this episode:

• Join DPM Membership
• Subscribe to the newsletter to get our latest articles and podcasts
• Connect with Kayla on LinkedIn
• Check out Kayla’s website

There’s no shortage of AI tools for project managers these days—and they can be pretty amazing. But using them? Often a frustrating, disjointed experience. In this episode, Galen Low is joined by Devin Mahoney, CEO and Co-founder of QTalo, to unpack why AI can feel more like a burden than a boost in our day-to-day project work, and how to fix that.

They dive into how AI can truly serve project leaders: from cutting down on context switching to surfacing what actually matters, and building systems that fit into the real workflows of PMs. Devin also shares why privacy matters not just for compliance, but for preserving the creative space we need to do our best work. If you’ve ever felt like AI is both magical and maddening, this one’s for you.

Resources from this episode:

• Join DPM Membership
• Subscribe to the newsletter to get our latest articles and podcasts
• Connect with Devin on LinkedIn
• Check out QTalo

Why does time tracking suck—and what can we actually do about it? In this lively and deeply honest panel session, Kelsey Alpaio sits down with agency consultant Marcel Petitpas, PMO leader Kelly Vega, and project operations expert Matthew Fox to get to the root of why time tracking feels so broken. Together, they unpack not just the tactical challenges, but the deeper cultural and strategic dynamics that make time tracking feel like a chore (or worse, a surveillance tool). But this isn’t just a vent session—our panel brings clarity, practical advice, and a few hard truths to help you shift your mindset and your systems.

From rethinking data accuracy and redefining utilization to making smarter tooling choices and harnessing AI (without falling for the hype), this conversation delivers actionable insight for PMs, leaders, and anyone in the messy middle of tracking work. Whether you’re tracking time for billing, planning, or just staying afloat, there’s something here to make it suck a little less—and maybe even become a tool for empowerment.

Resources from this episode:

• Join DPM Membership
• Subscribe to the newsletter to get our latest articles and podcasts
• Connect with Kelly, Matthew, and Marcel on LinkedIn
• Check out Parakeeto

Rolling out a new tool or process sounds simple—until you try it. In this episode, Galen Low sits down with Frances Odera Matthews, founder of The Notion Bar, to unpack why change management is so hard, even with the best intentions and the best tools. From shiny object syndrome to culture gaps, they explore why tool adoption often fails and what project leaders can do to set their teams up for long-term success.

Frances shares practical insights from the front lines of Notion implementations, including how phased rollouts, internal champions, and intentional design can make or break adoption. They also dig into the cultural side of change—how open sharing, avoiding silos, and even acknowledging when to rip the band-aid off can help teams navigate tool fatigue and create lasting transformation.

Resources from this episode:

• Join DPM Membership
• Subscribe to the newsletter to get our latest articles and podcasts
• Connect with Frances on LinkedIn
• Check out the Notion Bar, The Notion Zeitgeist newsletter, and the Coffee & Oysters podcast

In this episode of The Digital Project Manager podcast, Kelsey Alpaio sits down with Oliver Yarbrough—founder of Not Your Father’s AI and a LinkedIn Learning instructor—to talk about the AI-driven future of project management. With automation creeping into every corner of our workflows, PMs are no longer just task managers; they're becoming AI operators, process optimizers, and digital workforce leaders.

Oliver breaks down what PMs should be doing today to stay ahead: learning to communicate effectively with AI tools, mastering process optimization, and strengthening foundational PM skills. Whether you're just starting to explore AI tools or already dabbling in automation, this episode gives you a roadmap for evolving your skill set and redefining your value as a project manager in an increasingly digital workplace.

Resources from this episode:

• Join DPM Membership
• Subscribe to the newsletter to get our latest articles and podcasts
• Connect with Oliver on LinkedIn
• Check out Not Your Father's A.I.

The agency world is undergoing major shifts, with evolving business models, leaner teams, and new demands on project leaders. While disruption can feel overwhelming, it also presents opportunities for growth—if you know how to adapt. As roles blur and responsibilities pile up, resilience and flexibility have never been more essential.

Joining us is Harv Nagra, Head of Brand Communications at Scoro and host of The Handbook: Agency Ops podcast, to break down how operating models are changing and what project managers can do to stay ahead. From navigating uncertainty to leading with a growth mindset, this episode offers actionable insights for anyone facing rapid change in agency life.

Resources from this episode:

• Join DPM Membership
• Subscribe to the newsletter to get our latest articles and podcasts
• Connect with Harv on LinkedIn
• Check out Scoro and  The Handbook: Agency Ops podcast
• Range: Why Generalists Triumph in a Specialized World

We’re joined live by Crystal Richards, PMP trainer and founder of MindsparQ, to dive into everything you need to know about passing the challenging Project Management Professional (PMP) exam. With its high failure rate and tough reputation, the PMP remains a highly respected certification that can open significant career doors—but balancing exam prep with work and life can be daunting.

Crystal shares practical strategies to help candidates navigate the exam process with clarity and confidence, drawing on her experience training project managers and her new book, PMP Exam Prep For Dummies. Whether you’re just starting your PMP journey or feeling overwhelmed, this conversation offers valuable tips to help you succeed.

Resources from this episode:

• Join DPM Membership
• Subscribe to the newsletter to get our latest articles and podcasts
• Connect with Crystal on LinkedIn
• Check out MindsparQ

Fractional remote job opportunities are growing, offering professionals the chance to break free from the traditional rat race and take on multiple roles, be their own boss, and avoid the transactional nature of full-time work. But how do you get started in this new world of fractional work, and what if it doesn’t work out?

Michael Gold, a fractional project management expert and founder of The Fractional Hub, discusses the growing trend of fractional project management roles. He shares insights on how this model could become just as common as, or even replace, traditional full-time positions in the future, helping you make an informed decision about whether this path is right for you.

Resources from this episode:

• Join DPM Membership
• Subscribe to the newsletter to get our latest articles and podcasts
• Connect with Michael on LinkedIn
• Check out The Fractional Hub

Getting laid off as a project manager can feel like more than just a job loss—it brings up uncertainty, self-doubt, and tough career questions. This episode features a live panel with three PMs who’ve been through it and come out stronger, offering real talk and practical advice for navigating career transitions.

Nicolassa Galvez, Thako Harris, and Nadaa Baqui share their personal layoff stories, lessons learned, and what helped them rebuild. From freelancing to career pivots, they offer insights for anyone facing a layoff or looking to future-proof their career in a volatile job market.

Resources from this episode:

• Join DPM Membership
• Subscribe to the newsletter to get our latest articles and podcasts
• Connect with Nadaa, Nicolassa, and Thako on LinkedIn
• Check out Chingona Coach, 3MBET, and Skillshare

When project goals feel disconnected from broader business objectives, it can be challenging to stay motivated and on track. You may find yourself questioning the purpose of your work, only to discover that the strategic objective is simply to "build an app." If you're struggling to link your projects to the bigger organizational picture, this episode is for you.

Carsten Ley, an expert in project management and OKRs, shares valuable insights on how to use Objectives and Key Results (OKRs) to align project delivery with overall business strategy. He discusses how integrating OKRs into your project management practice can drive better alignment, measure impact, and keep your team focused on the bigger picture.

Resources from this episode:

• Join DPM Membership
• Subscribe to the newsletter to get our latest articles and podcasts
• Connect with Carsten on LinkedIn
• Check out Asia PMO and OKR Asia

Landing a new project manager role is a huge achievement, but before you accept the offer, don’t skip the crucial step of negotiating your salary. Failing to negotiate can cost you millions over your career, yet many find the process intimidating and awkward.

Yonelly Gutierrez, Senior Project Manager at Palo Alto Networks and Founder of Velvet Vision, joins us to share her expert advice on negotiating with confidence. With her experience coaching women into $100K+ project management roles, she offers practical strategies for securing the compensation you deserve without the stress.

Resources from this episode:

• Join DPM Membership
• Subscribe to the newsletter to get our latest articles and podcasts
• Connect with Yonelly on LinkedIn
• Check out Palo Alto Networks

AI projects aren’t just another trend—they’re already reshaping workplaces in ways big and small. From HR to finance, employees are integrating AI into daily tasks, often without formal initiatives. Yet many organizations are still struggling to align teams and create a clear strategy for AI adoption. So, how can companies move from scattered, anxiety-driven adoption to a cohesive, strategic approach?

In this episode, host Galen Low sits down with Ron Schmelzer, Global Head of AI Partnerships at PMI, to explore how organizations can better support AI-driven projects. They discuss what it takes to get teams on the same page, manage AI’s impact on workflows, and create a mindset shift that ensures businesses thrive in this new wave of digital transformation.

Resources from this episode:

• Join DPM Membership
• Subscribe to the newsletter to get our latest articles and podcasts
• Connect with Ron on LinkedIn
• Check out Project Management Institute

Looking to land a senior project manager role but feeling stuck? You’re not alone. The path to senior PM isn’t always clear, and setbacks can be frustrating. In this episode, we break down what might be holding you back and how to position yourself for that next big opportunity.

Host Kelsey Alpaio sits down with Logan Langin, Senior Project Manager at Sanford Health, to discuss the mindset shifts and strategies that helped him make the leap. With experience running the “30 Days to PM” program, Logan shares practical insights to help you level up your career.

Resources from this episode:

• Join DPM Membership
• Subscribe to the newsletter to get our latest articles and podcasts
• Connect with Logan on LinkedIn
• Check out Sanford Health

Thinking about pivoting into project management but feeling lost in a sea of acronyms and conflicting advice? You’re not alone. The path to becoming a PM can seem unclear, with vague skill requirements and misleading job descriptions making it even harder to break in.

Host Galen Low sits down with Barbara Kephart, founder of Projects Pivot, to cut through the confusion. They dive into what it really takes to transition into project management, how to decode industry jargon, and why community support is key to navigating this rewarding career shift.

Resources from this episode:

• Join DPM Membership
• Subscribe to the newsletter to get our latest articles and podcasts
• The PM Coffee Spot — the community for new and aspiring project people
• Connect with Barbara on LinkedIn
• Check out Projects Pivot
• Projects Practice — learning management system 

Breaking into project management can feel overwhelming, but the biggest challenge isn’t lack of experience—it’s learning to translate your skills effectively.

In this episode, host Kelsey Alpaio speaks with Ogaga Johnson, founder and CEO of Verisult, about how professionals can position themselves for their first PM role. Ogaga emphasizes the importance of a strategic job search, focusing on industries where your background provides a natural entry point. Whether you’re transitioning careers or formalizing your PM skills, this episode provides actionable steps to land your first role.

Resources from this episode:

• Join DPM Membership
• Subscribe to the newsletter to get our latest articles and podcasts
• Connect with Ogaga on LinkedIn and Instagram
• Check out Verisult

How technical do you really need to be as a technical project manager in 2025? Host Galen Low sits down with Kayla Keizer, Team Lead and Senior Technical PM at Plank, to explore the balance between technical know-how and leadership skills.

They discuss how PMs can thrive without mastering every technology their teams use, and how leaders can foster high-impact project managers without requiring a DevOps degree. Tune in for insights on mentoring, growth, and navigating the evolving role of technical PMs.

Resources from this episode:

• Join DPM Membership
• Subscribe to the newsletter to get our latest articles and podcasts
• Connect with Kayla on LinkedIn
• Check out Plank

Can playing The Sims help people build career skills? For Kelsey Alpaio, Executive Editor of The Digital Project Manager and new co-host of the DPM Podcast, the answer is yes. In this episode, we introduce Kelsey and discuss how she’s bringing fresh perspectives on industry trends, career navigation, and professional growth to the DPM community.

Host Galen Low gives listeners a sneak peek into the exciting new directions for the podcast and beyond. From career storytelling to industry insights, get ready for a revamped DPM experience with Kelsey on board!

Resources from this episode:

• Join DPM Membership
• Subscribe to the newsletter to get our latest articles and podcasts
• Connect with Kelsey on LinkedIn

Dealing with a toxic client can drain your team, hurt your business, and feel impossible to escape. But what if the problem isn’t you—it’s them? If you’re stuck in a difficult client relationship and unsure what to do next, this episode is for you.

Host Galen Low is joined by agency expert Melissa Morris to discuss when and how to fire a client, along with strategies for protecting your team and business. Tune in to learn how to navigate tough client dynamics and set your agency up for success.

Resources from this episode:

• Join DPM Membership
• Subscribe to the newsletter to get our latest articles and podcasts
• Connect with Melissa on LinkedIn
• Check out Agency Authority
• Book a free discovery call with Melissa