It's counterintuitive to think that NOT giving your clients what they asked for would create an unforgettable experience, but it true according to Steve Sims, author of Bluefishing. Steve is known world wide for creating amazing experiences for groups of people that leave a lasting impact like nothing else. He shares some of his journey with Shawn and Lacey and provides some GOLD nuggets for those who service professionals looking to create a unique experience for the clients they serve.
Check out his book:
https://www.amazon.com/Bluefishing-Art-Making-Things-Happen/dp/1501152513
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https://www.blackdiamondclub.com
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https://www.instagram.com/drshawndill/
https://www.instagram.com/drlaceybook/