Scaling from $46k to $20m+ in just a few Years
Building a Business that Lasts
What does it take to grow a business from $46K to $16M in just five years?
Beth Lachance, founder and CEO of GMVA (Global Medical Virtual Assistants), joins Jay Owen to share her incredible story of rapid growth, purposeful leadership, and how saying “no” to distractions helped her say “yes” to scale.
In this episode, you’ll learn:
- How to rethink your systems for 10X growth
- Why imposter syndrome might actually be a strength
- How to build culture with 1,300+ remote workers
- The power of niching down—and staying focused
- What work-life balance really looks like as a founder\
Beth’s journey proves that sustainable growth is possible when you combine vision with values—and listen to your gut.
Learn more about GMVA at https://gmva.com.
Listen to other episodes and see videos of the podcast at http://buildingabusinessthatlasts.com
Building a Partnership That Lasts: The HW Contracting Story
Building a Business that Lasts
The founders of HW Contracting share their 15-year journey from getting laid off to building a successful roofing business together, highlighting the realities of partnership, narrowing business focus, and balancing work with family life.
• Started business out of necessity after both being laid off during economic downturn
• Initially took on any construction jobs that would pay the bills
• Made difficult transition to narrowing focus exclusively to roofing
• Learning to say "no" to projects outside their specialty was challenging but transformative
• Compared $20k bathroom remodel taking six weeks versus $20k roof installation completed in one day
• Hired consultant to help define clear partner roles and responsibilities
• Building systems that allow the business to function without the founders' constant involvement
• Creating lanes of responsibility prevents conflict and builds clarity
• Trust between partners is essential for long-term success
• Reject "work-life balance" in favor of a "work-life blender" approach
• Being fully present in the moment whether at work or with family
• Entrepreneurship provides unique flexibility despite its demands
Do the right thing for the customer every time, and your business will be on solid ground.
Listen to other episodes and see videos of the podcast at http://buildingabusinessthatlasts.com
The Reality of Growth: Leadership and Transformation with Craig Carder
Building a Business that Lasts
In the FIRST episode of 2025, Craig Carder from C3 Medical Device joins us to share the raw, unfiltered truth about the struggles and sacrifices of entrepreneurship.
We dive into the challenges of letting go, building effective leadership, and creating systems that drive growth. Craig opens up about the pivotal moments that shaped his journey, revealing how resilience and adaptability are key to lasting success.
Listen to other episodes and see videos of the podcast at http://buildingabusinessthatlasts.com
Letting Go of Control: The Importance of Leadership, Systems, and Processes with Emily Floyd
Building a Business that Lasts
Welcome to another episode of Building a Business that Lasts! In today's episode, we have an insightful conversation with Jay Owen, a successful entrepreneur, about the challenges and triumphs of building an enduring business while maintaining a healthy work-life balance.
Join us as Jay shares his personal struggles with email addiction and the steps he takes to disconnect and trust his team while on vacation. We also delve into the importance of personal growth and self-care practices, such as meditation and gratitude, for entrepreneurs.
Throughout the episode, Jay and our host, Emily Floyd, discuss the common challenge of facing imposter syndrome as successful business owners. They share their experiences of learning to overcome this by realizing that perfect communication is not always necessary and by seeking support from others.
We also explore strategies for acquiring new business, the importance of persistence and learning from failures, and the difficulties of balancing client service with business development. Jay and Emily highlight the challenges of hiring and leading effective leaders, both internally and externally.
Emily shares her own inspiring journey of transitioning from working in retail to running a successful pediatric medical billing business in Dallas. She emphasizes the importance of recognizing one's strengths, surrounding oneself with a supportive team, and achieving significant business milestones while maintaining a healthy work-life balance.
Stay tuned as we discuss the cultural belief that entrepreneurs must do everything themselves and the importance of delegating tasks, implementing standard operating procedures, and building a great management team aligned with the same vision.
Join us for this engaging conversation filled with valuable insights and practical advice for building a business that lasts!
00:00 Transitioned from retail to pediatric billing business.
05:10 Fulfillment in business comes from passion.
08:18 Need an operator to ensure process compliance.
10:18 Hiring based on shared vision and passion.
13:42 Improving processes through intentional and clear assignments.
18:31 Leading leaders requires a different skill set.
22:07 Overcame imposter syndrome, connected with industry leaders.
25:50 Trial and error leads to success.
29:50 Balancing scalability with doing the unscalable.
31:54 Entrepreneur milestones led to finding needed structure.
33:45 Entrepreneurs need rest for success and balance.
38:39 Asking how to maintain boundaries with clients.
41:46 Request password, delegate, prioritize, delegate to team.
44:00 Video offers business tips, free resources, subscribe.
Listen to other episodes and see videos of the podcast at http://buildingabusinessthatlasts.com
Business as a Ministry with Mike Sharrow
Building a Business that Lasts
What does it look like to run a business as a ministry? Is it possible in today's complex political climate? In this episode, Mike Sharrow, CEO of C12, talks through that topic along with other strategies to help leaders and entrepreneurs build a business without being stressed out, worn out, and ready to quit. C12 if a Christian business forum that meets monthly all over the world to help leaders build a great business for a greater purpose.
Listen to other episodes and see videos of the podcast at http://buildingabusinessthatlasts.com
The Ultimate Sales Machine with Amanda Holmes
Building a Business that Lasts
Getting the right sales strategy in place is more important than ever. On this episode, I talk to Amanda Holmes, CEO at Chet Holmes and daughter of the author of The Ultimate Sales Machine. A framework used by thousands of businesses around the world to double their business. https://chetholmes.com/ch4/
Listen to other episodes and see videos of the podcast at http://buildingabusinessthatlasts.com
The Difference Between a Vendor and a Partnership with Tim Burke
Building a Business that Lasts
What’s the difference between a vendor and a partnership? Why should you care about your ROI or LTV in marketing — what even are those? How do you transition from traditional marketing to digital marketing? We talk about all these things and more on this episode.
Listen to other episodes and see videos of the podcast at http://buildingabusinessthatlasts.com
Vision, Passion, and Future - 904Now Interview
Building a Business that Lasts
Listen into my interview on the 904Now internet show where I talk about business growth, teams, vision, passion, and future.
Listen to other episodes and see videos of the podcast at http://buildingabusinessthatlasts.com
Own Your Past, Change Your Future with Dr. John Delony
Building a Business that Lasts
Hustle, run, charge ahead, and pull yourself up by your bootstraps! So much of entrepreneurship is like this, but if we're not careful, we can end up mentally unwell faster than we think. When that happens it affects everyone around us. It's easy to end up in a place where our past and false stories are crafting the narrative of our life that isn't helpful or healthy. In this episode, I talk with Dr. John Delony from Ramsey Solutions about how we can own our past and change our future. This conversation will create value for all leaders, owners, and entrepreneurs.
Listen to other episodes and see videos of the podcast at http://buildingabusinessthatlasts.com
5 Things You Must Know Before You Build an App
Building a Business that Lasts
A lot of people are looking for different kinds of apps for their business. Every now and then people think, “I can’t find an app that does what I need. I need to build a custom app". Along the way, I’ve seen people do that really well and not really well. I’d like to give you a few tips that will help you build an app successfully. If you are thinking about building an app, there are 5 things you need to know before you start.
Listen to other episodes and see videos of the podcast at http://buildingabusinessthatlasts.com
Is Traditional or Digital Marketing Better? Featuring Ali Guy
Building a Business that Lasts
Lots of folks want to know where to put their marketing dollars. After all, they're limited and we want them to be effective. Ultimately, your marketing should help you get attention and acquire customers. If it's not doing that, it's just a massive waste of time and money. But where should you focus those efforts? Traditional or Digital?
In this episode, I interview Ali Guy, the Senior Marketing Account Manager to explore that question and what she's learned through years in the business that can help you.
Listen to other episodes and see videos of the podcast at http://buildingabusinessthatlasts.com
Creating a Non-Profit that Lasts with Sherri & Dean Porter from Hunger Fight
Building a Business that Lasts
We are usually talking to for profit businesses, but creating a non-profit from scratch has a lot of similarities. You need a mission, you need to get people on board, you need systems and processes, and so much more. On this episode, I talk to Sherri & Dean Porter who have distributed over 13 MILLION meals to kids here in Florida over the last 9 years at Hunger Fight.
Listen to other episodes and see videos of the podcast at http://buildingabusinessthatlasts.com
The Business Playbook with Chris Ronzio
Building a Business that Lasts
Most business leaders and owners find themselves stuck in the whirlwind of business. The path out of that is with a clear business playbook that outlines your systems and processes in a way that others can follow. In this episode, I talk to the CEO of Trainual.com and author of The Business Playbook, Chris Ronzio. He gives practical strategies on how to finally get systems and processes that work for you and your business.
Listen to other episodes and see videos of the podcast at http://buildingabusinessthatlasts.com
Pivot, Pivot, Pivot & Lightning the Hamster with Hannah Evans
Building a Business that Lasts
This internal team member interview is with our Coaching Operations Manager, Hannah Evans. She started in one role, is in a totally different one now, has led major live events, and deals with my chaos. We talk about how to delegate well, how to work with an assistant, what it's like to plan a major event, and how to pivot into new roles and opportunities — oh, and Lightning the hamster. We hope this interview gives you inside insights that help you and your team grow.
Listen to other episodes and see videos of the podcast at http://buildingabusinessthatlasts.com
Scaling an Agency with Jon Tsourakis
Building a Business that Lasts
There's a big blue ocean of opportunity out there and on this episode, I talk to fellow agency owner, Jon Tsourakis. We talk about how he was fired from the family business at a young age, he once increased a product cost from $500/mo to $3500/mo overnight and much more.
Listen to other episodes and see videos of the podcast at http://buildingabusinessthatlasts.com
Business, Family, and Marriage - How to Juggle it All!
Building a Business that Lasts
Many entrepreneurs end up feeling burnt out and that often takes a toll on their marriage and family. In this episode, I share a special Q&A my wife and I did at a recent event we hosted on the topic of Business, Family, and Marriage. We answer specific questions about what's worked (and not worked) for us to not only have a thriving business but a thriving marriage after nearly two decades.
Listen to other episodes and see videos of the podcast at http://buildingabusinessthatlasts.com
The Tension of Transition from Doer to Director with Travis Sutphin
Building a Business that Lasts
On this episode I talk to Travis Sutphin, Director of Development at Business Builders. Travis started here 6 years ago as a developer and today runs the entire development department. We talk about his move from WV to FL, the transition from developer to director, our systems and processes, and the tension required to propel an organization forward.
Listen to other episodes and see videos of the podcast at http://buildingabusinessthatlasts.com
5 Key Elements to Marketing
Building a Business that Lasts
A lot of people spend a lot of money on marketing that doesn't work. Is your marketing plan making you money or draining your resources? In this episode, I talk about the 5 key elements you need to be successful in marketing for your business.
Listen to other episodes and see videos of the podcast at http://buildingabusinessthatlasts.com
Building with Collaboration over Competition with Tyler Pigott
Building a Business that Lasts
Many business leaders obsess over their competition. On this episode, I interview a "competitor" in our space because we both believe that collaboration is more valuable than competition. We talk about how to build an agency (or any business) over time, what pitfalls we've run into, and how to care well for those around you as a leader. Tyler Pigott, founder of Lone Fir Creative is my guest on this episode.
Listen to other episodes and see videos of the podcast at http://buildingabusinessthatlasts.com
3 Tips to Stay On Track & On Mission
Building a Business that Lasts
Every year, we set resolutions, personally and professionally. Unfortunately, we often fail to actually get to those goals. In this episode, I share practical advice on how to stay on track and on a mission so that you can live your life and build your business on purpose. When you're making intentional progress, it gets you out of the whirlwind and makes you feel a sense of meaning in life.
Listen to other episodes and see videos of the podcast at http://buildingabusinessthatlasts.com
Building a Business without Sacrificing Family: The Work Life Blender with Jay Owen
Building a Business that Lasts
If there is one thing that Jay gets the most questions about from other entrepreneurs, it’s this subject - Work Life Balance. He’s raised five kids while building a business so he has learned a lot over the years. This is a special episode that walks through stories and tips that Jay believes will help you build a business that lasts without being stressed out, worn out, and ready to quit but, more importantly, without sacrificing family and friends.
Listen to other episodes and see videos of the podcast at http://buildingabusinessthatlasts.com
Working with Family, Transitioning Roles, & Dealing with Change with Kari Keil
Building a Business that Lasts
Every wondered if you should or should not hire family? Me too! I struggled with the idea for years, but today, one of my sisters works on our team at Business Builders. On this episode, I talk to her (Kari Keil) about working with family, transitioning roles, & dealing with change. If these are things you've struggled with, you'll enjoy this behind the scenes conversation.
Listen to other episodes and see videos of the podcast at http://buildingabusinessthatlasts.com
4 Foundational Items Every Business Needs
Building a Business that Lasts
Most businesses are started in order to create more freedom, make more money, or follow a passion. Unfortunately most businesses aren't successful at making that happen. Many business leaders end up feeling worn out, stressed out, and ready to quit. On this episode I share the four foundations of business that have helped our team at Business Builders grow year over year for over 23 years.
Listen to other episodes and see videos of the podcast at http://buildingabusinessthatlasts.com
Using Guiding Principles to Lead with Letti & Bo Bozard
Building a Business that Lasts
Many people talk about core values or building principles, but very often, they just become letters on a wall at most. In this episode, we unpack how Guiding Principles have made decisions clear for building one of the most successful Ford & Lincoln Dealerships in the country. Letti & Bo Bozard are known in the community for how much they care for St. Augustine, how much they care for their team, and how driven they are to be the absolute best. We unpack how that has worked for them through family business transitions from generation to generation.
Listen to other episodes and see videos of the podcast at http://buildingabusinessthatlasts.com
Changing a Brand After Two Decades with Chris Webster & Jay Owen
Building a Business that Lasts
Chris Webster is the President of Business Builders but has been in almost every role in the business leading up to this point. Jay and Chris discuss the journey the company has been on and what lead to the company name change after over 20 years.
Listen to other episodes and see videos of the podcast at http://buildingabusinessthatlasts.com
Scaling from $46k to $20m+ in just a few Years
42:58
Building a Partnership That Lasts: The HW Contracting Story
53:31
The Reality of Growth: Leadership and Transformation with Craig Carder
1:09:07
Letting Go of Control: The Importance of Leadership, Systems, and Processes with Emily Floyd
44:35
Business as a Ministry with Mike Sharrow
55:57
The Ultimate Sales Machine with Amanda Holmes
52:52
The Difference Between a Vendor and a Partnership with Tim Burke
49:48
Vision, Passion, and Future - 904Now Interview
19:52
Own Your Past, Change Your Future with Dr. John Delony
41:44
5 Things You Must Know Before You Build an App
13:50
Is Traditional or Digital Marketing Better? Featuring Ali Guy
40:57
Creating a Non-Profit that Lasts with Sherri & Dean Porter from Hunger Fight
43:30
The Business Playbook with Chris Ronzio
44:47
Pivot, Pivot, Pivot & Lightning the Hamster with Hannah Evans
38:49
Scaling an Agency with Jon Tsourakis
35:47
Business, Family, and Marriage - How to Juggle it All!
44:44
The Tension of Transition from Doer to Director with Travis Sutphin
23:43
5 Key Elements to Marketing
19:04
Building with Collaboration over Competition with Tyler Pigott
54:43
3 Tips to Stay On Track & On Mission
17:20
Building a Business without Sacrificing Family: The Work Life Blender with Jay Owen
25:01
Working with Family, Transitioning Roles, & Dealing with Change with Kari Keil
28:07
4 Foundational Items Every Business Needs
23:59
Using Guiding Principles to Lead with Letti & Bo Bozard
1:00:24
Changing a Brand After Two Decades with Chris Webster & Jay Owen
34:51