195 From 28 Days to 20 Minutes: How OC Tanner achieved Excellence from the Inside Out. Artwork

Enterprise Excellence Podcast with Brad Jeavons

In this Podcast we interview experts on all things Enterprise Excellence, sharing their story and their insights. Experts who believe in achieving sustainable change that betters more than just an organisations' profit line. Experts who help organisations achieve a symbiotic relationship between environment and economics. Experts who believe in a culture of continuous improvement. We share world best practice and knowledge in achieving a win-win outcome for people, profit and the planet. Join us on this journey to excellence and help to create a better world for organisations, people and the planet.

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Enterprise Excellence Podcast with Brad Jeavons

195 From 28 Days to 20 Minutes: How OC Tanner achieved Excellence from the Inside Out.

May 13, 2025 • Brad Jeavons • Season 6 • Episode 195

Visit the Enterprise Excellence Group website and explore our free resources to enhance your understanding of enterprise excellence.

https://www.enterpriseexcellencegroup.com.au/

Summary Keywords

#OperationalExcellence #EnterpriseExcellence #LeadershipDevelopment #PeopleFirst #ContinuousImprovement #ShingoModel #LeanThinking #EmployeeEngagement #CultureTransformation #MiniFactories #RespectForPeople #SystemsThinking #ZeroDistance

Introduction

In Episode 195 of the Enterprise Excellence Podcast, Brad Jeavons speaks with Gary Peterson, Executive VP of Supply Chain & Production at OC Tanner, a true pioneer in operational excellence. Gary shares the transformative journey that took OC Tanner from a rigid, top-down organisation to a dynamic, people-led powerhouse. This conversation is packed with practical wisdom for any leader wanting to achieve meaningful and lasting cultural and performance transformation.

Why Listen?

· Hear how OC Tanner reduced production time from 28 days to 20 minutes.

· Discover how coaching, one-on-one conversations, and mini-factory structures built a high-performance culture.

· Learn from one of the most respected leaders in the Shingo community about how to align systems and behaviours for sustainable success.

Episode Links:

Youtube: https://youtu.be/LE6TvvX3RR4

Enterprise Excellence Academy:

Contacts:

Connect with Brad on LinkedIn https://www.linkedin.com/in/bradjeavons/. Call him on 0402 448 445 or email him at bjeavons@iqi.com.au.

Connect with Gary on LinkedIn: https://www.linkedin.com/in/garypeterson1/

What's next?

1. Download the free resource pack linked in the episode notes to apply Gary's principles in your workplace.

2. Assess your organisation’s system alignment—are your systems enabling the behaviours you want?

3. Introduce monthly one-on-ones between leaders and team members to humanise leadership and build trust.

To learn more about what we do, visit www.enterpriseexcellenceacademy.com.
Thanks for your time, and thanks for helping to create a better future.