202 Achieving economic gains through employee experience in todays hybrid world with Jed Ayres Artwork

Enterprise Excellence Podcast with Brad Jeavons

In this Podcast we interview experts on all things Enterprise Excellence, sharing their story and their insights. Experts who believe in achieving sustainable change that betters more than just an organisations' profit line. Experts who help organisations achieve a symbiotic relationship between environment and economics. Experts who believe in a culture of continuous improvement. We share world best practice and knowledge in achieving a win-win outcome for people, profit and the planet. Join us on this journey to excellence and help to create a better world for organisations, people and the planet.

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Enterprise Excellence Podcast with Brad Jeavons

202 Achieving economic gains through employee experience in todays hybrid world with Jed Ayres

August 12, 2025 • Brad Jeavons • Season 6 • Episode 202

🚀 Ready to unlock productivity in the hybrid world?
Listen to this episode with Jed Ayres to learn how to design intentional human connection, leverage AI to remove IT issues before they occur, and transform employee experience into a driver of economic gains.
🎧 Listen now: https://youtu.be/150D8zzb9WA

Summary Keywords

#EnterpriseExcellence #EmployeeExperience #HybridWork #DigitalEmployeeExperience #ControlUp #Productivity #ContinuousImprovement #AI #FutureOfWork #Leadership #OperationalExcellence #ITInnovation #WorkplaceCulture #Lean #Agile #RootCauseElimination #HybridLeadership #WorkFromAnywhere

Introduction

In today’s hybrid work world, productivity gains aren’t guaranteed—they’re earned through intentional design of both human connection and digital experience. In Episode 202 of the Enterprise Excellence Podcast, Brad Jeavons sits down with Jed Ayres, CEO of ControlUp, to explore how organisations can achieve economic gains by elevating the employee experience. From strategic “break bread” moments to AI-powered systems that eliminate IT issues before they surface, Jed shares how leaders can free their teams from constant firefighting so they can focus on creating value. This conversation blends leadership, technology, and culture into a clear vision for the future of work—one where employee experience becomes a competitive advantage.

Episode Links:

Youtube:

Enterprise Excellence Academy

Contacts

Connect with Brad on LinkedIn https://www.linkedin.com/in/bradjeavons/. Call him on 0402 448 445 or email him at bjeavons@iqi.com.au.

Connect with Jed on LinkedIn: https://www.linkedin.com/in/jedayres/

What's next?

 Assess Your Employee Experience – Map out how hybrid work is impacting productivity, connection, and engagement in your organisation.

 Identify Impediments – Work with your IT and HR teams to surface recurring technology and process challenges that slow employees down.

 Explore Solutions Like ControlUp – Pilot digital employee experience tools to proactively remove friction and create seamless work environments.

To learn more about what we do, visit https://www.enterpriseexcellencegroup.com.au/
Thanks for your time, and thanks for helping to create a better future.

To learn more about what we do, visit www.enterpriseexcellenceacademy.com.
Thanks for your time, and thanks for helping to create a better future.