Diana Grobler works in northern New South Wales, serving orientation and mobility clients across a large region. She has many older clients with macular degeneration who love to chat. Diana is a relative newbie in the O&M field, but she has done 12 or 13 VROOM and OMO assessments this year, both face to face and via tele-practice. Diana shares with us some of her Aha! moments, and questions that have arisen while using the VROOM and OMO tools during COVID restrictions.