Retail Leadership with Steve Worthy
You’ve earned your position. Now let’s make sure you lead like it.
Retail leadership isn’t what it used to be.
And if you’ve been doing this long enough, neither are you.
The job gets bigger. The expectations get louder.
But the guidance? That usually disappears right when you need it most.
And most leaders are left figuring things out quietly while still being expected to have all the answers.
This podcast is for experienced retail leaders who’ve already proven themselves
and know there has to be a better way to lead than just carrying more.
I’m Steve Worthy. I’ve spent over 30 years working across retail — from boardrooms to regional and district markets, through restructures, reinventions, and the parts of leadership no one really prepares you for.
I’ve coached thousands of retail leaders and advised teams that support the retail industry, and this podcast exists for one reason:
To give you the perspective and clarity most leaders are expected to figure out on their own.
Now let’s make sure how you lead actually matches it.
Retail Leadership with Steve Worthy
THE LAW OF TIMING
Timing is everything when it comes to leadership success.
In this episode, we will discuss how to identify the right time for action, how to be proactive instead of reactive, and why patience is a crucial element in timing.
Don't miss this insightful and practical discussion on how to apply the Law of Timing to your retail leadership strategy.
Tune in now!
Key Highlights
[00:01] Timing is everything in sports: A lesson I learned from my highschool coach
[3:33] Things that could throw you off as a retail leader
[07:01] How do you fix your mindset that these things can typically happen?
[09:13] My experience with patience early in my career
[012:26] Is experience the best lesson?
[13:01] Action vs. Reaction
[22:31] The wrong action at the right time equals a mistake.
[25:26] The North Star: Some questions you can ask yourself in relation to this framework
Notable Quotes
- Timing is all about the timing you take.
- Understand that timing is the exact moment when preparation, your will and your desire are aligned in order to achieve something behind you.
- Timing is the difference between success and failure in anything that you are trying to do.
- Each day has a set of its own plans and challenges.
- Unexpected visits can screw up your timing and all your plans, unexpected meetings.
- Lack of staffing in retail, given the nature of the business, is probably one of the number one issues from an unexpected standpoint.
- When the right leader and the right timing come together, incredible things happen.
- You must understand the timing, to seize those opportunities, even those opportunities that are unplanned.
- Many leaders fell because they executed when the time wasn't right.
- If you haven't done any of that work, then it's just an experience
- The wrong action at the wrong time leads to disaster failure is inevitable.
- The wrong action at the right time is a mistake when the opportunity was right.
- It is where you want to try to your best to live, right 70 to 30% of your time as a leader.
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MEET STEVE!