Welcome to this episode of Work Conversations, where Austra Health National Manager Gavin Becker sits down for a conversation with Yianna Serpanos, CEO and Founder of Coreplus and HealthTechX.
Yianni is a passionate digital health innovator, who for a number of years has been building and leading digital health start-ups with the vision of modernising and transforming the healthcare industry through health tech and cultural innovation.
In this episode, Yianni talks about his career journey: from his initial struggles in the corporate space to moving into the world of start-ups where he became a “serial entrepreneur” who experienced burn out.
He explains what he’s learnt about establishing a work life balance through becoming a “professional lifestylist”, a term he coined that describes how he designs his life so as to have time for family, friends and hobbies while still running two businesses.
Yianni takes us through his experience founding the Melbourne-based company HealthTechX, a community that brings together those who seek to transform healthcare services into something that fits into people's lives, schedules and goals.
He discusses the importance of understanding consumer expectations when providing healthcare services, and why it takes cultural change - not just a technological one - to bring new innovations to life.
Finally, Yianni expands on his business Coreplus, a management software that aims to connect Allied Health providers across Australia with patients using a unique digital health connected network. He explains that providing a quality telehealth service isn’t just about video or voice, it’s about creating a network that allows practitioners to emulate the whole healthcare experience remotely, including privacy, security and, most importantly, human connection.